23/01/2012 The One Show

Hello and welcome to The One Show with Alex Jones. And Matt Baker. If

there was a more mature Cocking equivalent of Ant and Dec, these

boys would be at. It is Gregg Wallace and John Torode! Mature as

in cheese, or as in tasty? Taste deer. More experienced. -- tastier.

Is it all going well? As always, it is an extraordinary competition. It

is the people that make it. They are so eager. This year, for us,

the standard is extraordinarily high. People who are cooking food

like a bat, it is unbelievable. Good fun. You know what is going to

happen. As everyone must be asking you. My mum nags me in a like mad

every single series. Have you ever let it slip? Never. She says, I

promise I will not tell. Mum, stop it! Les to, we will be showing you

how John got on cooking a very special dish which Gregg and Alex

will be judging later. It is my signature dish. Now, have we all

been watching Sherlock? And no. Well, earlier I was saying,

Sherlock is dead. The thing was, I went to the shower, so I did not

see the end. How could you not see the end? And then everybody said,

he is actually alive. He was standing by the tree, looking at

Watson. Anyway, we have our own detective on The One Show.

Tonight, Ben Fogle is off to the Hebrides to crack the mysterious

case of the three like Housman who disappeared without a trace.

-- lighthouse men. 15 miles west of the Outer Hebrides,

a loan and uninhabited is the remote island. It is part of a

series of craggy rocks, jutting sharply up from the rough,

unforgiving waves of the Atlantic Ocean. It is a dangerous part of

the British coastline, a place whip and lashed by wind and storm, a

treacherous place to venture. Its saving grace - it's like house.

Built in the late 1890s might, it still serves as a beacon to warn

sailors of the treacherous rocks that surround this remote island.

Mechanised since the '70s, it was originally operated by hand. Yet on

December 15th, 1900, this lighthouse shone no light. The only

people on the island that they were three lighthouse keepers - James,

pummelled and Thomas. Lighthouse rules meant that the light was

never allowed to go out at night, so the first hint that something

was very wrong came from a ship caught in a storm. Among the waves,

the captain noticed that the familiar lighthouse lamp was not

burning. Driven back by terrible weather, a team of men were sent

out here to investigate, 12 days later. It was December 26th, 1900,

and despite blowing the ship's whistle and setting off a distress

flare, the island remained eerily silent. Arriving at the Lighthouse,

they found the gate closed, but the kitchen door slightly ajar. On the

table, a half-eaten male of salted mutton and potatoes, a chair up

turned on the floor. The clock had stopped. But there was no sign of

the three men. Bewildered, the search party scoured the lighthouse,

until they found the logbook. December 12th. Gayle, North by

north-west. Never seen such a storm. James is irritable. Storm still

raging. Cannot go out. December the 38. Me and McArthur pride. --

prayed. On December the 14th, there was nothing in the lock. Then, on

15th Decemberth, there was one final entry. It simply read "storm

ended. Sea calm. God is over all". 14 days later, a telegram was sent

to the Northern Lighthouse Board office. A dreadful accident has

happened. The three keepers have disappeared. Although Mike has been

investigating what might have happened to the three lighthouse

keepers. Or all sorts of wild theories have been suggested, from

a giant squid emerging from the waves below one of the landing

points and snatching the three men into the sea, to the idea that one

of them went mad, murdered the others and then threw himself into

the sea. What do you think? Are no bodies were found, so you have to

assume that the men ended up in the EC. But they are not supposed to

leave the White House during a storm, so as the storm abated, two

of the men must have left to make sure the deal was secured. At that

point, maybe a wave snatched one of them. The other one would have run

for help, but even then you would have assumed that two men would

have been snatched into the sea in succession. The Northern Lighthouse

Board investigation concluded that the three men had gone down to the

landing stage, got into difficulties and been washed to see.

Yet with nobody is ever found, no one will ever know what fate befell

those three lighthouse keepers that stormy night.

My money is on the giant squid. do not want to cook a giant squid

for too long, or it gets tougher. Cooking squid does not get tougher

than that. So the new series of MasterChef is back, but is it fair

to say that you have ditched the X Factor-style dramatic pauses in

favour of going back to the original? Is due watched from

series one until what we are now, series eight, we have changed the

format every year. It has never been the same. We change things

because we do not want people to figure it out. We do not want

contestants to think they know how it works. It is always about the

food. But people will always have gripes, because they get attached

to it. Isn't it great that people are out there saying aaagh! Change.

They are paying so much attention. You have already said "my favourite

so far...". I have noticed that Simon Cowell is looking more like

John Torode. Let's see for ourselves with a kit from tomorrow

night's show. The best 12 have now made it

through. Tonight, they face each other for the first time. Are we

ready for show time? And they will have to cook for their toughest

audience yet. Disaster. Can we serve this dessert? Sorry, I can't

give it to you. It is the music and everything.

is reality. That guy with was stressing over his dessert. This

guy is having a nice time. Then he says, I don't have a dessert.

What?! Watching MasterChef makes you very hungry. I have heard this

from people on a diet. Is it warm when it comes to you? Is There a

hot plate? It is all about room temperature. As soon as they have

finished, we get camera crews in to get close-ups of their food.

Remember, we are tasting and judging. We are not eating. The

textures, the flavours. We are not sitting down for dinner. To be fair,

tomorrow night, he does get to eat hot food. And the odd glass of wine.

Rabbit in! Off to Barbados, going skiing, and hot food. Was the

tension ever too much between you? Like all great relationships, there

are times when you fall out. And you have to have a beer to sort it

out. During filming? No, because we don't talk to each other during

filming. Can I say, though, it is a serious competition. It changes

people's lives. We take what we do very seriously. If we are not

passionate about it and we do not fall out sometimes... That is what

happens. When you both cut agree, you fall out. So we always have a

beer and make-up. Is it the banter between you that makes MasterChef

work? There is only one Gregg and John, but you do have some

equivalents around the world. MasterChef! MasterChef. Master cook.

There is definitely a competition It is incredible that a programme

that started on the BBC has gone out across the world and become a

phenomenon. MasterChef is a great programme. It adapts itself to the

way each country years. Did you know, gentlemen, it is Chinese New

Year today. Happy Chinese New Year. The year of the Dragon, my ex-wife

will be chuffed. Here are some fortune cookies. Read to each other

what is written inside. My question is, what is the most embarrassing

thing in your fridge, great? Angel Delight. Butterscotch Angel Delight.

It does not take much cooking. John, what is your least favourite food?

At really badly cooked food. And kidneys. I didn't know that. It is

like sitting around the Christmas table with crackers.

Now, if you want to moan about poor service at a restaurant, you may

leave a bad review on a website. But what if you want to complain

about your GP? Alison Craig asks if it is right that doctors are rated

as if they were a plate of food. Absolutely terrible. I was told

that if I did not like their attitude, to go to another doctor.

They are very rude. Real doctors about real doctors posted on the

NHS choices website. Similar to a review sight like TripAdvisor, the

website in carriages people to post feedback on the services they

receive. Waiting a holiday is one thing, but

what about a trip to the doctor? Would you log on and write that?

Over 68,000 comments have been posted nationally. Over half are

constructed, but occasionally, others can be abusive. Now some

doctors want to stop the online feedback. We are not the same as a

travel agent. If patients have comments to make, they should make

them directly to us. It is better than posting anonymously on a

website. Some doctors say the experience of being rated by

patients has benefited their surgery, because it highlighted

problems. After patients could not get through on the phone, this

doctor's surgery in Bristol received a post chorine the service

catastrophically bad. We invite people to comment on how we are

doing. We make sure we listen to all our patients, no matter how

they act as our services. extreme comment was that this

surgery was catastrophically bad. How do you cope with that? It is

important for a practice to see what the issues are and what

changes they can make as a result of these comments. Things have

improved. They treat you like mushrooms, keep you in the dark.

That you for coming. With negative comments on everything from the

reception area to the attitude of her staff, Lianne from the Royal

Crescent surgery in Weymouth and thinks her clinic is being unfairly

tarnished by anonymous critics. The surgery believes face-to-face

feedback sessions are a more productive way of listening to

patients. I was under the impression that the self-service

booking system would say how many minutes I had to wait. Negative

comments on the website tend to be quite personal about members of

staff. It is usually somebody with an axe to grind. Those are the

sorts of people we would want to come and talk to us. We encourage

patient feedback. We were compelled -- complains of any kind. I think

the website encourages people to say something negative rather than

something positive. But are the patients with negative comments

been there? We decided to find out how patients in the surgery today

would rate the practice. We asked them to score it - 5 been the best,

Very good, I have always had that good attention every time I have

come. A very prompt service, pleasant consultant, the overall

experience was very good. We found it all the information we needed.

It is time for asked to reveal the results at us talking to your

patience all morning. How many number ones did you get? Hopefully

none. You got none at all. No number twos, threes. The rest were

all fired. I very pleased with that. You got 16 but at 25, that is

brilliant, well done. Relieved? Leighanna may be pleased with

today's feedback but none of the patients we spoke to actually used

the Web site and the negative comments still remain on line. The

Patients Association supports giving users a chance to feed back

however they are concerned that comments and ratings posted online

do not reflect the actual quality of the service and doctors remain

divided. I think general practice is changing and we need to move

with the times and provide a modern service to a changing population

and the changing needs of people. would encourage patients that if

they have an issue, they should come to the practice and talk to us.

That is the way to resolve it. Despite posting Sevinc on the

website and having a good moan about something, it doesn't resolve

the problem. A is an interesting one, this,

because you can understand it from a patient's point of view. Your

doctor might want to see you as a hypochondriac and it might be

difficult to go end so what you say in that situation? Come and talk to

us. We cannot make it better and can you talk to us. Every practice

has a compliance system and a Commons system but 90% of Commons

that go into our box are positive. The results of that to do not bear

any relationship to what is on the website. We cannot contact the

people on the website. It is all anonymous and the problem is, they

would make a comment like, the doctor didn't give me than ever

since I needed. I had a complaint about that and it was because I

didn't give an antibiotic, the patient didn't need it. But they

had talked to me about it or the practice manager, it would have

been much easier. Lots of complaints are about things like

out of hours services and not being able to get appointments. We do

agree that sometimes surgeries are not flexible enough? It is

incredibly difficult and I put my hands up and say, the big problem

with our surgery is that patients say, we want to be able to make

more appointments on the day but the trouble is, every time we

change our system, if we get satisfaction questionnaires, we try

to change it but interestingly on the website, those complaints will

stay there and nobody knows that we have dealt with it. Also, when we

do change a system, somebody else doesn't like it. Over the past few

years, Mike Dilger has had the privilege of getting up close to a

all manners of a quiet life. Tonight he goes to rescue a sick

animal struggling for survival. This centre in the heart of

Buckinghamshire is over 365 days a year and 24 hours a day for all

banners of sick and injured animals. Including over 500 deer at their

treated with injuries ranging from dog attacks to road traffic

accidents and getting caught up in fences. Tonight, I'll call has come

through of a deer in distress. Apparently the idea is right in the

heart of the Chilterns, stuck in a fence and it is a fallow so it will

be fairly large. It has been found by members of the public who had

stayed to show us the way. I understand it is you who find the

deer? Yes, we were walking her dogs and the deer is caught in a barbed

wire fence. How far away is it? About a good mile away. The animal

has been stuck in the Fens for at least three hours. We can see the

deer 20 yards away. It is obviously very stressed. What has the

technique? We will go and grab it and sort its leg out. Its leg looks

quite masterly court. For the team, it is a common occurrence. Barbed-

wire fences and rhetoric catch at animals as they try to look over.

Look at that poor leg. Cover its head. Have you got him? The guide

is there. His heart is going dead to the dozen. This is a male deer

which is less than a year old. It is too small to secure it properly

on to the stretcher so a strong pair of shoulders is needed.

Although the leg wind isn't life- threatening, an art dealer like

this causes shock and distress, meaning resulting symptoms can kill

the animals. It is almost touch and go whether they will survive. Joe

has concerns about the wind. It is very nasty. What is worrying me is

that it is cold. If it may well end up falling off and we may have to

amputate. The next 24 hours will be crucial as to whether it survives

or not. We have our fingers crossed that this one is a fighter. I'm

feeling good about it. As well as collets, this rescue centre

receives over 150 casualties a week through their front door. In late

autumn, one small mammal is top of the list. He was laying on the edge

of the road. We were out running and saw this little hedgehog on the

roadside. To survive winter hibernation, hedgehogs need to be a

healthy size and weight. Some are born at so late that the season,

come the colder months, they will not be big enough to survive. You

have come to Tiggywinkles, why? her baby hedgehogs in my

neighbour's garden that needed to be seen straightaway. We think one

of them, the mum, is dead. These babies are three days old so they

will need constant monitoring and feeding. Two of the four little

baby hedgehogs have not made it, how are the others? There are doing

OK, they are being kept warm. Hedgehogs are some of the easiest

to thieves but these guys are going to need feeding every two hours.

they survive, they will spend the winter here and be released in the

spring. Tomorrow, I will be checking up on the deer to see how

he is doing. And done our has an eye appointment. Look at the

equipment on the vet's head. I will be digging a new home for some or

even badgers. -- orphaned badgers. John, I asked you earlier on to

knock up my signature dish. pressure - it has got to be right.

Expectations were high. This is how he got on. Cooking does not get

tougher than this. I would be nervous if I was him. Alex is a

connoisseur. You have five minutes left. He it is all about the

presentation. Time to see what the judge thinks. I am definitely happy

that bad. It is time to reveal the dish. There it is up. It is a crisp

sandwich! Not just any crisps Sandridge, it is years, that is

done properly what the right amount of butter. It is cut into four and

they are not crinkle cut crisps will stop I can see it fingermarks

which is good because you have squished it. I am getting salt, now

vinegar. Now some of butter. Tiny on the tongue, added crunch. I

think you through. Thanks very much! I am so proud of you. I can

improve your cooking, all you need is a copy of the Master Chef

cookbook and you will be brilliant. Have you got it with you? No.

it comes to science, a new survey has been revealed that many parents

are bottom of the class would consider helping with their

homework. Time to go on the services of Marty Jopson at.

It is no secret that I am a huge science fan so when my kids ask me

science questions, they get long answers but it would appear that

for less scientific parents, the child's questions can be a real

problem. I am really stumped for the answers sometimes. There are

two things my kids here every day, we will ask Daddy when he comes

home and, let me go this for you. To thirds of parents are puzzled

when put on the spot by their children. A quarter are completely

stumped when asked about science and shockingly, one in five just

makes the answer up. So, we have decided to bring some parents back

to school and sit quick science test. Let's see how are parents get

on trying to answer some of the questions most frequently asked by

children. Are you ready for the test? No cheating on your phones,

please. Why is the sky blue? Why is this her blue? I would like to

phone a friend. Maybe God likes of the colour blue. Here is the answer.

White light that we get from the sun is made up of all the colours

of the rainbow. This water represents the air around us and

what happens is the light shines the air and hits the molecules of

the air and we are going to put some milk powder in their to be the

molecules of the air. I want you to look at this part of the light.

What colour has it gone? Blue. blue parts of the light is

scattered from all the molecules and that comes down to your

eyeballs, that is why the sky looks blue. Why is time different around

the world? As the earth moves around, different places are always

at 12pm. It the third spends around on its axis once every 24 hours and

when it is my day, and the sun is right overhead, over here, it is

midnight. When it is my day in Australia, it is the middle of the

night for us so the reason we have all these time-zones is so that it

is always lunchtime at the right time. Are aliens real and will we

ever made them? I think the exist but we will never meet them.

think so. Arts aliens real? There might be aliens on one of the moons

around Jupiter. There are not going to be little green men and what

about aliens from planets millions of miles away? Even if they are

there, how will they get to us? The answer is probably no mark. So, the

results are in and they didn't do too badly but what do you guys

think? Rubbish! That's all we have the time for.