23/11/2011 The One Show

Hello and welcome to the One Show with at Lex Jones and Matt Baker.

Today's guest was the ultimate IT girl. That's before anyone knew

what an IT girl was. It's Twiggy. APPLAUSE

We'll talk about your album in a little while and looking at Thomas

Cook holidays, but first, have you heard of the internet sensation,

Charlie bit my finger? I have. I don't do all that very often. My

daughter rang me one day and said mum, you've got to look at this.

Actually, we often just put it on and have a giggle. It is - the baby

is hysterical. He's such a sweet older brother. It's not just a

funny clip. It's the most popular home video on the internet ever.

Let's have a little look. Ouch! Ouch! Ouch! Ouch, Charlie! Charlie!

That really hurt. Brilliant! The brother there, that is lilly Harry.

Charlie gets all the glory. But the baby's hysterical, because you

wouldn't think he would get the joke, but he does. He's well

advanced. That clip has been viewed over 390 million times. It has

earnt Charlie's mum and dad a pretty preny too. Over �100,000 and

-- penny too. Over �100,000. We'll meet them later on. At this time of

year, most people are spending money on the internet and they are

spending a lot. As much as �424 million in a single day. A quarter

of that is on holidays and travel. One of the reasons for going on-

line is to get a good deal, but as one viewer found her bargain

holiday with friends nearly cost her thousands more than she

expected. Get this - seven nights holiday in a Caribbean paradise.

Flights and four-star, all- inclusive accommodation. Jo-Ann and

her five friends would only have to pay �339 each. Wow! The wonds are

of booking on-line? I thought this is the bargain of a life-time, but

I thought it was too good to be true. I came out of the website and

logged off, went back on and exactly the same price came up

again, so I said to my partner, I'm going to book this. We got a

confirmation e-mail back immediately and the money was taken

from the bank. We got E tickets. We got the booking ticket number for

every seat, so everybody was very excited. They went out and bought

books on St Lucia. Everything ship- shape and ready to go. Well, not

quite. You see, three days later BA got in touch with Jo-Ann and said

there had been a mistake. The price quoted on the website was an error

and if she still wanted the holiday she would have to pay more money. A

lot more money. An extra �900 each. I believe that once you have

entered into this contract and the money has been exchanged, if you

bought goods in a shop you wouldn't be followed out to say, "We should

have charged you twice the price for that." So, Jo-Ann and her

friends were grounded. Unwilling to pay extra and unimpressed by the

BA's defence that it's all in the terms and conditions. When you

press the accept button you usually have to tick the box on terms and

conditions and that's what brings them into the contract. It is quite

difficult to challenge those. The courts have been very willing to do

so, so far. BA's terms and conditions do have clauses which

state they can make changes, such as the price, after the booking's

been made, if and obvious error has occurred. But how can you judge the

difference between a terrific holiday bargain and an obvious

error? Very difficult to draw a line. You see all sorts of offers

for holidays, particularly when there's lots of capacity in the

industry. There is huge discounting going on of this kind of magnitude,

so I wouldn't think that was obvious. BA did offer a �500

discount, but the revised price could still have been almost �5,500

more than the group first paid. So, Jo-Ann reluctantly took a refund

and booked another holiday elsewhere. I think they should have

honoured it. I admit -- they should have admitted it was an error, but

been strong enough to say, "We are sorry and we made the error so

we'll honour what you've got." After filming with Jo-Ann we spoke

to British Airways and they say they are sorry for the technical

error that led to the price and they say they contacted Jo-Ann as

soon as they became aware of the error. Because of the inconvenience

and they specific circumstances, they have now compensated her and

Jo-Ann has told us it was �6,021 and that is a fair bit more than

the �500 discount and �50 cash initially offered. Good news to all

travel lovers. Simon Calder is here. Everyone is looking for a good deal,

but how do you know it's genuine? said read all the terms and

conditions and I tried that with British Airways, but 11,000 words.

People are not going to do that, but what you have to do whether

buying a TV, fridge or holiday, is shop around and know what the ball-

park figure is. If Jo-Ann had gone on to the Virgin Holidays website

she would have seen a holiday like that would be around �1,000 and she

would know that something was very badly wrong. I'm afraid, in travel,

prices change by the minute and so therefore you are going to get the

mistakes happening and unfortunately it's not like having

a fridge where you have it sitting in the kitchen with beer and milk

in it and you don't take delivery until you turn up at Gatwick

Airport. We made a show about Thomas Cook started and they did

the eleven-mile trip to Loughborough. They threw in a ham

sandwich. It's great. Is Thomas Cook now doing that? It's business

as usual, even though the share price has fallen to about the same

as a ham sandwich in 1841. They have had a few problems, but it's

still a going concern. I've had so many people getting in touch asking

what they do. If you've got their holiday book, it's a proper package

and your money is safe. I got a call from Peter in Aylesbury saying,

I have got to pay �4,000 for my holiday to the Maldives, the

balance of the trip next March. Peter, you have to pay up, because

otherwise you'll lose the deposit. It is very unsettling for people

and for Thomas Cook staff, but basically your money is safe

whatever happens and of course, I trust they'll be a going concern,

as the company says it is, and everyone will get the holiday they

want. Quickly, then, as an expert would you buy a Thomas Cook holiday

right now? I would be. I tried to buy one half an hour ago. Just over

�250 in the Algarve for a week over the Easter holidays. I got almost

to the point and then the website fell over, but don't panic. Can you

get the time off though? Always on holiday. Happy holidays. Twiggy

went from carpenter's daughter to world-famous supermodel after being

spotted by a newspaper editor. Two decades editor another girl found

herself leaving the factory floor for high society when she was

immortalised by one of Britain's few female war artists. Cornish

landscapes and ballerinas and Kirk us paintings made Dame Laura Knight

very famous, but with the outbreak of the Second World War, she faced

new challenges. She was one of a small group of female painters

economist commissioned by the War Artists Advisory Committee. One of

her paintings featured this gun, given a fem minute twist. Ruby

screwing a -- fem minute twice. Ruby screwing the piece here became

a very famous woman. She was the first woman of mastering the skill

here. If this task wasn't done correctly the gun could explode

when it was fired, so extremely critical to the process.

painting made her a celebrity. This is a vivid impression of how the

girls in the war toiled to make victory certain. It's really quite

an idealised picture? Yes. It's not the gritty reality of war work.

It's meant to make her a glamorous role model to persuade other women

into this line of work. In 1946 she was to create a painting unlike

anything she attempted before and it would capture one of the most

significant moments in post-war history - the Nuremberg trials. She

asked to be sent where 20 key surviving Nazi figures were in the

dock. They were charged with war crimes and crimes against humanity.

She was the only official British war artist present. Her original

sketches are kept at the Imperial War Museum. This was part of her

normal working method. Detailed drawings to get the scene set and

think through the composition. are the defendants? Dame Laura

Knight produced a key for us that gives an indication. In the front

row there we have Hess and then Ribbentrop She is within touching

distance. She writes home about that experience of meeting Hess'

eyes and talks about his mad stare and also you have Gorg and she

talks about him has as gross, misshapen figure. She has asked for

this assignment and she wants to see it through. Let's see the

finished work. It took her three months of work to complete her

remarkable painting. This is the finished picture. Yes. It's quite

impressive, isn't it? So much more personal, I think, in the way she

has approached the subject. I can see in the second row, I recognise

Hess, but not demonised? Absolutely not. There were many cartoons that

attacked the defendants at this trial, but she takes a much more

objective view of them. The impact is the trial, but in the background,

there is literally Nuremberg burning. She was obviously really

affected by what she had seen when she was there and felt that that

really had to come into the painting. Nuremberg had been

virtually destroyed by allied bombing raids during the war,

leaving many of the people homeless and starving. I think she strongly

felt that it was also in a way the responsibility of those in the dock

that this had happened. They had led the jarm an people into that

situation. Also -- German people into this situation. This is

history on canvass. I think this really cements her place as one of

the great war artists of the war. It is much more deeply profound

than any of the other works that she produced more the ministry.

trials continued until October 1946. The key Nazi leaders were found

guilty and executed. But when Dame Laura Knight left with her

extraordinary painting it was spring. In spite of the desolation,

she noted, the sunshine brings some hope. If you want to see the

paintings then they are part of an exhibition of women war artists at

the Imperial War Museum in London. Do be quick. Only on until Sunday.

Everybody thinks of you as a model, but you are quite -- but you quit

initially after four years? I did. In 1970 I did the first film with

Ken Russell, the Boy Friend, a musical comedy. When I started

doing the film it was like for me, entering the secret garden. This is

what I wanted to do. Was it a hard transition? I didn't plan to do it,

but then I didn't plan to model. I was snatched from being a

schoolgirl and suddenly I was going everywhere around the world as the

face of 1966. I kind of fell into that and meeting Ken Russell was

the big turning point for me, because he became my mentor and you

have to remember at that time, he was one of the biggest film

directors in the world. For him to want me to do it, it kind of gives

you a bit - I was scared and I went off to tap class and singing

lessons. I could always sing in tune. You trained really hard.

did. It's like what you are doing now. Of course. If you work hard

and train. We'll look at you now in # I know that I could be happy with

you my darling. Super timing! Do you still do it?

do. I still did tap dance lessons because I love them. It is really

good for you. They did do tap on... We are doing the Charleston this

week. Glad I didn't! It is really good to keep fit. You feel like

Fred Astaire. Two Golden Globes. did, I won two Golden Globe us.

it a proper globe? It is a proper globe on a marble plinth. Nice to

have two. Let's move on to your new album, Romantically Yours. What is

the best song to dance to? For it is not to dance the album. There's

one beautiful old song called Someone to Watch Over Me which you

can have a nice slow dance to. There's another track that you

describe as the most romantic track of all time. I think it probably is,

it is written by my friend, Richard Marx. I think it is probably played

at more weddings than any other song. He wrote it for his wife 20

years ago. He sings a duet with me. I am very proud of that and I love

him and the song. The album is a mixed bag, a lot of old stuff and

new staff, how did you choose the track? It was going to be a period

album because that is what I do. I was in Broadway in the 80s. I love

that period of music. They are the greatest songs. My funny Valentine

is on it and Someone to Watch Over Me. Then while we were putting in

the next, I thought I have always wanted to do right here waiting.

Then I wanted to do Angel of the morning and Waterloo Sunset. They

are old songs, but not as old. There's going to be another album

coming out of the ones you missed out! My list was endless! Then I

wanted to do one with my daughter so we picked a Neil Young song,

Only Love Can Break Your Heart. is a lovely album. Rheumatica yours

is out now. And as we mentioned earlier, one of the - one family's

video of a boy called Charlie biting his brothers finger has been

watched over 300 million times. What makes a home movie a worldwide

Since YouTube launched in February 2005, the internet has become awash

with millions of video clips up loaded by the public, they racked

up more than 3 billion views per day. But what is surprising is that

people are now earning big bucks from internet films made on simple

camcorders like this one. I am going to try to find out the secret

to becoming an internet movie mogul. Uploaded in May 2007, Charlie bit

need has become the most watched home video clip ever. How did it

come about? How did you make that film? I bought a video camera when

the boys were born and I had been recording them at odd moments. I

tried to share it with the boy's godfather in America. The easiest

way was to put it on YouTube. be very vulgar? How much did you

earn? We have earned in excess of �100,000 since it has gone on

YouTube. A question for Harry. Did it really hurt when Charlie bit

you? I can't really remember it. I am not that sure, but it definitely

did hurt. Charlie, you are hurting the! How do you 10 internet hits

into cash. You really bit me! Here at Google's London headquarters, I

am meeting someone who will explain how free videos generate money. How

did they make money from their video? You just need to upload your

video, you get a share of the advertising revenue. Can people

make a living from doing this? videos on YouTube can attract

hundreds of millions of viewers. Almost as many people as might see

a Hollywood blockbuster. It can be very lucrative. One person earning

a successful living making films on YouTube is 21-year-old Tonbridge

well, aka Tom Ross Carr, who makes many blockbusters from his front

room in London. -- many The reason -- the reason I wanted

to become an internet film-maker was because I wanted it to be me

and my audience and cut out the middleman. Did you go into it to

make money? Did you know you could make money? I had no idea I could

make money. I was 10 when I started to get interested in this and it

was when I was a team that I realised I could make a living. If

you are good and quite lucky you can find yourself making five

figures a month. In a month! That can happen. What tips do you have

four people who want to make a viral video? You have to keep it

short and snappy and keep it relate double. Something people can relate

to. Can you help me make a viral video? I can certainly drive. --

Try. You -- Tom is making two films with me but. One is about bears and

the other is about cats. I'm a cat and we hear at the One Show! Can I

be on TV? I'm out of my comfort zone, but willing to trust in Tom's

expertise. They are everywhere. Thank you, it was unexpectedly

really, really good fun and I look forward to seeing the results.

too. Which one would we like to see?

Lucy being attacked by bears or cats taking over? It has to be cats.

How's it going? Pretty good. you doing? Can I be on TV? I've got

a camera. I can't wait eat my lunch. I'm spinning. Are we alone in the

universe? Thank you. I spend all of my wages on hats. I'm a cat. There

you go! We have put both clips on the BBC YouTube channel. They have

been viewed by over 34,000 people. Extraordinary. We have put a link

on the website if you want to check it out. Why do you think it's like

that are so popular? I didn't get it. They had to explain what it was

about. They have got to be bold, bright and loud and very, very

short. They are viral videos so friends will pass it among

themselves. It is not new ones, it is not emotionally deep, it is just

really slapstick. In the confusion you would click to watch it again.

Their audience might be 15-year-old boys in Ohio, but they make these

films for them and everybody watches them. Some are not just

quirky cartoons. Some people go one there to look and knitting

techniques? A shouldn't have told you that. I have started to knitter

game and I find the patterns really, really complicated and the

instructions worse, but on YouTube you can see a granny who has been

knitting for years do a close-up. I know people who have fixed their

toilets, but a picture up. All from online videos. If you think of

people in the developing world coming on line, the transfer of the

knowledge and the information, how amazing. Did they show you had to

make your cardigan? No, it is a bit short. Are we all getting scarves

for Christmas? There is another clip you would like to show us.

This is a new online sensation. It has had 2 million views. Look at

these naughty children. There is some controversy over whether it is

fake or not. I want to see the clip of her cleaning up afterwards!

that one bag of flour? That is not one bag of flour. Thank you. Up to

the north-east now. Would Joe Crowley get on trying to get to

Newcastle with a sat nav or without a sat nav? We helped him out of it.

He was allowed a 400 year-old map. I am particularly excited about

today's visit to see Tom harbour in the British Library. 400 years ago,

renowned cartographer John Speed published the theatre of the empire

of Great Britain. Perhaps the ultimate old sat nav. This is

absolutely beautiful. What are we looking at? It is one of the most

special maps of English counties. Produced in around 1611 or 1612 by

John Speed. This is a county map of Northumberland. It is a lot more

besides. We have the county here and the arms of the nobles, the

towns. A very prominent feature going across is the wall. It is

important for Roman antiquities. Keen to explore Newcastle, but

where do I begin? You have the town plan up here and Newcastle is

around there. Why don't you start in Denton? Just how will I get on

with a 400 year-old map in modern Northumberland? I'm starting in

Denton, just up the road from Newcastle, but there are no roads

on my map. I want to locate the prominent Wall, but will the good

people of Denton be able to point me in the right direction? Do you

know it? Any idea? Never heard of it? It doesn't seem to be reading

any bells, but I wonder if anybody can identify who or what they were?

Warriors? There is a wall on your left hand side. OK. Fairly broken,

mind! Who were they? The Scots. People do know them as the Scots or

warriors, clans, tribes. Picts war is Hadrian's Wall. I'm told I can

find it just up the road. Named after the Roman Emperor Hadrian,

Hadrian's Wall represented the northern frontier of the Roman

empire in Britain. Clearly, this won't lead me into the city. All

that remains of Hadrian's Wall is a few scattered fragments across

northern England. I will have to another feature and according to

this map, that would be the river. Directly south of Denton, the Tyne

river stands as the border between Northumberland and Durham and it is

one of the few features on the old map that still stands out 400 years

later. The cat that, it was one solitary bridge. -- Look at that.

It is fair to say the locals haven't been slow at putting up a

few replacements. The castle is just there. The key is marked there.

This would have been exactly where the old stone bridge was. Today

while it is still an iconic place to cross the river, because we are

right underneath the mighty Tyne Bridge. At the time of the map,

Newcastle was one of the richest towns in England, largely due to

the gold trade. The population was 10,000, significant back then but

only a fraction of the quarter of a million who live here today. These

days the ships are gone from the keys and the area is full of bars

and restaurants. The castle was built by Henry II in the 12th

century and was the scene of a great siege during the civil war in

1644 with the royalist forces For King James and England. Look at

this, you can find significant stretches of the old city wall. It

is exactly where you would expect to find it, in the north-west

corner of the old city. If I follow it a bit further, I will get to

another part of Newcastle which also has not changed. The green

areas at the top of the map are part of the town more, home to

hundreds of cattle. The free man can trace their origins back to

Anglo-Saxon times. They were free men, middle-class and permitted to

carry guns in defence of the city and the town more is still in their

control today. When you first look at a map like this, it is difficult

to know what to make of it. But when you get into it, it is amazing

how many of the historic highlights still survive. Who would have

thought you would still be able to navigate around parts of Newcastle

with a 400 year-old map? He should have just rung you! We have had any

melt. What was it like filming on the set of the Blues Brothers?

Brilliant. I am a huge fan of them. What were you doing? I played the

girl in the Jaguar that Dan asked for a date and later on in the film