06/02/2013 BBC News at One


06/02/2013

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The appalling suffering of patients at Stafford Hospital, a public

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inquiry concludes sweeping changes are needed in the NHS. Hundreds of

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patients were treated with a lack of care, humanity and compassion.

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The head of the inquiry says many will find it hard to believe this

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could happen in an NHS hospital. They were failed by a system which

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ignored the warning signs and put corporate self-interest and cost

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control ahead of patients and their safety. It's one of the worst

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scandals in NHS history. Families of the victims say people should be

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held to account for the hospital's failings. It's failings from the

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ward right to the top, right to Whitehall. We are looking still for

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resignations. We have lost hundreds of lives. People have got to be

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held accountable within the NHS. The Prime Minister apologises to

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the victims and their families for the horrific abuse that was allowed

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to go unchecked and unchallenged for so long. What happened at the

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Foundation Trust between 2005 and 2009 was not just wrong, it was

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truly dreadful. Hundreds of people suffered from the most appalling

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neglect and mistreatment. The other headlines - a huge fine expected

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for the RBS, mostly owned by the taxpayer, for their part in the

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LIBOR rate rigging scandal. Virgin Media is bought by the American

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cable giant, Liberty Global for more than �10 billion, creating the

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world's leading broadband company. I'm beneath an Italian mountain,

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where scientists are on the hunt for one of the most mysterious

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particles in the universe. Later, the biggest operation to crack down

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on human trafficking and the Mayor says City Hall should be able to

:02:03.:02:13.
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keep all the money raised in London Welcome to the nuebz at one. It's a

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story of appalling and unnecessary suffering, of hundreds of people.

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Those were the words of the man who has led the public inquiry. In his

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highly critical report, Robert Francis QC said patients were

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failed by a system which ignored the warning signs and put corporate

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self-interest and cost control ahead of patient safety. The report

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calls for a fundamental change in the culture of the NHS, to ensure

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patients are cared for properly. Dominic Hughes is at the hospital

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now for us. This has been a long- awaited report, one that took more

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than two years to deliver. It cost more than �30 million. The report

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team gathered hundreds of thousands of pages of documentation. The

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impact of this report will be felled not just here, but across

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the NHS, because this is a report that seeks to secure a cultural

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shift in how patients are cared for. The events have become one of the

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worst scandals in the history of the National Health Service.

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Vulnerable patients left in pain, unwashed and malnourished sh or

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humiliated, lying if filthy bed sheet. A chaotic environment. Today,

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the QC, Robert Francis, unveiled his second record into the terrible

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events, revealing why those who should have prevented the disaster

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failed so badly. This is a story of appalling and unnecessary suffering

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of hundreds of people. They were failed by a system which ignored

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the warning signs and put corporate self-interest and cost control

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ahead of patients and theirivity. - - safety. He unleashed a searing

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indictment of the management of the hospital, the role of regional

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health managers and regulators and the Department of Health itself.

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There was a lack of care, compassion, humanity and leadership.

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The most basic standards of care were not observed and rights to

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dignity were not respected. Elderly and vulnerable patients were left

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unwashed, unfed and without fluids. They were deprived of dignity and

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respect. Some patients had to relieve themselves in their beds

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when they were offered no help to get to the bathroom. Among the 290

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recommendations are a statutory duty of candour for all medical

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staff to end a culture of secrecy in the NHS. The ability to

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prosecute if a failing in standards leads to the death of patients. A

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single regulator, meaning the two existing bodies would be merged.

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Here the NHS is a -- here is a group trying to raise standards.

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The founder of Cure the NHS says heads must roll. Everything we

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heard today tells us this was systemic failings from the ward

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right to the top, to Whitehall. We are looking for resignations. We

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have lost hundreds of lives. People have got to be held accountable

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within the NHS. There has been support from the highest levels of

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Government, including a pledge to create a Chief Inspector of

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hospitals to concentrate on respect and compassion in care. The Prime

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Minister said today how shocked he was by the appalling suffering

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patients had to endure. What happened at the mid-Stafford NHS

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Foundation Trust between 2005 and 2009 was not just wrong, it was

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truly dreadful. Hundreds of people suffered from the most appalling

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neglect and mistreatment. There were patients so desperate for

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water that they were drinking from dirty flower vases. The Foundation

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Trust, which runs the hospital, has apologised for the poor treatment

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patients had to endure. Staff say it's now a very different place

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from five years ago. But the scandal that developed here will

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now have implications across the NHS in England. The real test of

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what follows this latest report will be whether a similar disaster

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can be prevented from happening somewhere else. It's worth

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repeating some of the words of Robert Francis, a lack of care,

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compassion, humanity and leadership. That's how he characterised the

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failures. This is no longer a story just about Stafford. The lessons of

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this disaster will have to be learnt across the NHS.

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We'll get more from Branwyn Jeffries who is in central London.

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A highly critical report and clearly one tkha may well knock

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people's -- that may well knock people's confidence in the NHS in

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England? That's right. As the bells of Westminster Abbey peel out, the

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family and ministers are digesting the details of the report which

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tells in horrific detail of how things went so badly wrong. As

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Robert Francis said, the public trust in the NHS was betrayed at

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Stafford and it's going to require a change from the top to bottom.

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Backed up, he thinks, by new legal requirement for openness, for an

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end to secrecy, to prevent it happening again. He makes it very

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clear that Stafford was not so rare or so unique a hospital that this

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couldn't happen somewhere else. This prospect now that the NHS is

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facing of an overhaul literally from top to bottom? An overhaul in

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terms of regulation, if the Government accepts that

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recommendation, which is going to go away and be considered. The

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Prime Minister has already signalled that he wants to see

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hospital managed by people who are held to account, not just for how

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they handle money, but for the care and what the NHS is actually all

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about. For looking after people when they are frail, when they are

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ill, when they are vulnerable and when they should expect the very

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best of care and not the worst. Thank you.

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More now from Norman Smith at Westminster. The Prime Minister

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apologised earlier to the families and victims of those who suffered

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in this hospital. How will the Government go about addressing this

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critical report? The Government is going to move and to move quickly,

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because David Cameron views this as not a story about one particular

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failing hospital, but a story about the way the NHS is run today. To

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that end, he has announced in future hospital boards can be

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dismissed for failings not just in financial management, but patient

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care as well. He'll also say that where patients are unhappy with the

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standard of care they receive in hospital, if enough complain, they

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can trigger an immediate inspection. The Care Quality Commission is to

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be given the power to launch criminal prosecutions, but most

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significant, David Cameron announced in the last 30 minutes,

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that those hospitals with the highest death rates will face an

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immediate inspection. Downing Street are suggesting that could

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amount to some 20 other hospitals that will now be inspected. That

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reflects the fact that David Cameron views this as an issue

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which reflects on the NHS throughout the country. It matters

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hugely politically, because the NHS matters to people. David Cameron

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absolutely knows there cannot be any repeat of Mid-Staffordshire,

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because I imagine the public could be deeply unforgiving given the

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nature of today's report. Cue go to the website for more on the story.

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-- you can go to the website for more on that story.

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The Royal Bank of Scotland, which is mostly owned by the taxpayer is

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expected to be hit with a huge fine for its role in the LIBOR rate

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fixing scandal. They may have to pay a �400 million penalty. The

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Business Secretary says the taxpayer should not have to fit the

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bill. InTed -- instead it should come out of bankers' bonus pots.

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Over to Adam. This is a fascinating announcement we are expecting to

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come out of the United States in the coming hour or so. We are

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expecting fines of around �400 million coming the way of RBS. So

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much of the argument will be why should something that was bailed

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out by the British Government end up paying money to American and

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Japanese regulators? We await with interest. Hugh Pym has been

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reflecting on RBS's woes. It was a scandal that rocked the City of

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London and caused a new wave of outrage about the conduct of

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leading banks. Today, the spotlight is on the bank that was bailed out

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and is still majority owned by the taxpayer, RBS. So who exactly will

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pay the RBS fines owed to British and American regulators? The

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Government has insisted that staff will have to shoulder their share

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of the burden through cuts to their bonuses. The Chancellor made it

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very clear a few days ago that if funds have to be paid they

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shouldn't be paid by the taxpayer, or the customer, but paid by the

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staff who are still pretty generously rewarded in that bit of

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the bank, but we are dealing with a legacy problem here. The LIBOR

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scandal led to Bob Diamond quitting Barclays last year. The chairman

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and another senior emive left the bank. Their fines were just under

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�300 million. At the end of last year, penalties on UBS were more

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than three times that at nearly �1 billion. Today, it's the turn of

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RBS. LIBOR is a key interest rate used in many economies as a bench

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mark for consumers and businesses. It's based on submissions from

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banks on their lending rates. Traders at some banks tried to

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manipulate those submissions because they were betting on which

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way the rates would go. It shows that there was some systemic

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unethical behaviour over a long period of time. Some of the other

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scandals were the whole thing tipped into overdrive and collapsed.

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Because of something that happened over a fairly short period, that is.

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This was going on for maybe, four or five years. That's the

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difference. RBS won't be the last bank to settle with regulators.

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Several other international institutions are being investigated.

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City of London Police have made three arrests as part of their on-

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going inquiries. Adam, Vince Cable says that the

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taxpayer shouldn't end up paying this fine when it comes. He says

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instead it should be bankers' bonus pots sfplt that realistic?

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politician ever. Is that realistic? No politician ever lost votes by

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saying that. But there are a couple of things being mixed up. We owned

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almost all of RBS anyway. We own 81%, so it's our money that is

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going to the bankers in the first place and it's our money that will

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be used to pay the fines. The problem for RBS is this - when it

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was bought out largely by the Government back in the middle of

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the financial crisis, it used up a huge amount of money. The

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Government could say they've had enough and get rid, but we stand to

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Luzon today's figures around �15 billion. We have to persevere, but

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it's having a horrible time. Not just this. Money being set aside

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for PPI mis-selling and money set aside for the IT disaster that

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collapsed, so it's leaking money left, right and centre. The money

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used to pay the fines will have to come from somewhere. The problem is,

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as the bank will say, if it takes all the money away from leading

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bankers, most of whom were not implicated in this scandal, then

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those people might leave, and the bank gets worse and that means we

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are even more out of pocket. We await that announcement. It will be

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around �400 million. That is a lot less money than the PPI mis-selling.

:14:33.:14:37.

Thank you very much. Virgin Media have been taken over

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by an American cable television company called Liberty Global in a

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deal worth more than �10 billion. It creates the world's leading

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broadband company. Virgin Media employs 14,000 people in the UK.

:14:50.:15:00.
:15:00.:15:05.

Mr Malone's cable firm Liberty Global is paying a high price to

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control Virgin Media. Whose biggest rife is BSkyB where Rupert Murdoch

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is the biggest shareholder. They have been scrapping over mayor

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mayorious bits of -- various bits of media ownership for a long time.

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It is going to be great fun for him to be competing against Rupert

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Murdoch's prized asset in Europe which is Sky. Virgin Media in which

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Sir Richard Branson only has a small stake has five million

:15:37.:15:41.

customers and prides itself in having the UK's fastest broadband

:15:41.:15:47.

service, but it has been in a battle for for TV customers with

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BSkyB which has over ten million subscribers. After years in which

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Britain's cable industry industry struggled under the burden of debts

:15:55.:15:59.

and poor customer service things have improved since Virgin Media

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was formed in 2006, but after paying so much, will the new owners

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be able to afford to invest in further progress? Could virgin

:16:10.:16:17.

compete with Sky for more more sports right, Liberty Global has

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been playing down that prospect. Together this powerful combination

:16:22.:16:27.

will enhance our position as the world's leading broadband company,

:16:27.:16:30.

providing 25 million customers with video, voice and broadband services

:16:31.:16:34.

across 12 European countries. A deal has to be approved by

:16:34.:16:37.

shareholders and the regulators, but it looks as though a new

:16:37.:16:46.

American force is about to join the battle for Britain's living rooms.

:16:46.:16:49.

Scientists have identified the mysterious substance which caused

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hundreds of seabirds to be washed up on the South Coast of England

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last week. It is a chemical used by ships to make their engines work

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more efficiently. Duncan Kennedy is on Chesil Beach for us now.

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This has been a mystery over the past week or so, knowing what this

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substance has been. This washed up along this beautiful stretch of the

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South Coast and it has, as you said, affected hundreds of birds. Many of

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them had been killed. Now, a team from Plymouth University has done

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the experiments and done the an the analysis and it reckons it

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identified what the chemical is. Coated by this unidentified sea-

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borne contamination, hundreds of birds have been washed up on the

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beaches of Southern England. The glue-like substance stuck to their

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feathers, damaging their ability to fly. Many have been killed. Until

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now, no one knew what the substance. At Plymouth University they have

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spent the past week trying to analyse the chemicals to identify

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them. That made carrying out detailed blood and other checks on

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the birz the other checks on the birds.

:18:05.:18:15.
:18:15.:18:15.

All the data say this is chemical is PIB and it is a a lubricant and

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it is transported around the world and used for a variety of functions.

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Some of the birds are being cleaned with a mixture of soap and

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margarine. In some cases, it has taken an hour or so to get rid of

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the substance. The numbers of birds affected seems to have peaked and

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now the question has gone from what the chemical is to where it came

:18:39.:18:46.

Well, we spoke to the Maritime Coastguard Agency this morning,

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that's the agency that monitors the waters off Britain and it tells us

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that knowing what the substance is will help narrow the search for the

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vessel involved, but in its words, it is going to be a complicated

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task of identifying which ship dumped that material into the

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waters off the South Coast here. Ted time is almost 1.20pm.

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The inquiry into failings at Stafford Hospital calls for

:19:13.:19:17.

sweeping changes to the NHS to prevent a repeat of the appalling

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suffering patients endured. Get a chip or face a fine. All dogs

:19:23.:19:30.

in England will need need to be Later on BBC London:

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A former gang member turned film director has his film screened at

:19:33.:19:36.

the BAFTAs. The BBC brings together over

:19:36.:19:46.
:19:46.:19:50.

200,000 publicly owned pictures All dogs in England will have to

:19:50.:19:54.

have microchips fitted by 2016. It's hoped the new law will help

:19:54.:19:58.

deal with around 100,000 stray dogs that are picked up every year.

:19:58.:20:01.

Anyone found with a dog that has not been microchipped after April

:20:01.:20:08.

2016 could face a fine. Jon Kay reports.

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Just 13 weeks old, but it is a big day for Buddy. Time for him to be

:20:16.:20:19.

microchipped. We are going to implant the chip just in the skin

:20:19.:20:23.

at the back of the neck. We are going to inject that through the

:20:23.:20:25.

skin and you are the bravest puppy in the world!

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It takes a few seconds and costs �20.

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It It and there is your chip. If Buddy is lost, a quick scan

:20:38.:20:40.

should reveal that Olly is his owner.

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When the technology is there, why not have that peace of mind? I know

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he can run off, not that I'm going to let him run off, but he is more

:20:48.:20:51.

likely to come back to me if that does happen.

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This is what the Government wants to stop. Every year, 100,000 dogs

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are lost or abandoned. There are nearly 100 just at this home in

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Bristol. Well this little chap came in here

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a couple of weeks. No microchip so they have got no idea where he came

:21:09.:21:19.
:21:19.:21:20.

from or who his owners might be. The Government now wants to

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introduce compulsory microchipping in England. Owners who don't comply

:21:23.:21:27.

could be fined �500. A similar scheme was introduced in

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Northern Ireland last year and dog wardens there say it made a

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difference. 95% of the dogs we lift are

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microchipped and that's a a huge amount of dogs that's han han

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returned to their -- what's been returned to their owners.

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The Government wants to change the law so their dogs dogs can be

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prosecuted if their dog attacks someone on private property. There

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is no need to have a dog out of control and gives a bad name to the

:21:55.:21:59.

rest of the dog in the country. Back at the vets, Buddy is ready to

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go home. Animal charities welcomed today's news and say unless owners

:22:06.:22:16.
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keep their details up-to-date, meeting up with a dog could be

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Spending on services like police, transport and defence could be cut

:22:23.:22:26.

by a third within the next five years according to a report from

:22:26.:22:28.

the Institute for Fiscal Studies. The influential think-tank warns

:22:28.:22:30.

that current government spending plans might lead to 1.2 million

:22:31.:22:33.

public sector job losses - 300,000 more than predicted by the

:22:33.:22:35.

Government. Police investigating allegations of

:22:35.:22:38.

child abuse at a guest house in south-west London during the early

:22:38.:22:43.

1980s have arrested two men. They're the first to be detained as

:22:43.:22:45.

part of Operation Fernbridge, the inquiry into claims that senior

:22:45.:22:48.

political figures and others sexually abused boys at the Elm

:22:48.:22:56.

Guest House in Barnes. More people are setting up their

:22:56.:22:59.

own businesses with the number of self-employed workers up by more

:22:59.:23:03.

than a third of a million since the economic downturn in 2008. The most

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significant rise is among the over 50s. John Moylan has been examining

:23:10.:23:16.

the figures. What do you do when a downturn

:23:16.:23:17.

comes and you lose your job? According to Official figures many

:23:17.:23:22.

more people are choosing to work for themselves to make ends meet.

:23:22.:23:29.

Since the start of 2008, 367,000 people have registered as self-

:23:29.:23:35.

employed. Remarkably, 60% of that increase has occurred since 2011

:23:35.:23:42.

and 84% of the increase has been in those aged 50 plus.

:23:43.:23:47.

Alan Matthews started his business last year. He sells protective

:23:47.:23:50.

clothing for the engineering engineering sector. He struggled to

:23:50.:23:54.

find work after being made redundant twice in recent years.

:23:54.:23:58.

have thought, you know, several times in the past about running my

:23:58.:24:03.

own business, but never really had that final push I guess and being,

:24:03.:24:09.

you know, unemployed and 50 and struggling to find an opportunity

:24:09.:24:12.

at the level that I was at previously before being made

:24:12.:24:17.

redundant was that final push that made me think now is the time I

:24:17.:24:21.

need to do this. . This rise in the number of people

:24:21.:24:25.

working for themselves has helped to keep the unemployment figures

:24:25.:24:30.

that bit lower and the employment figures that bit higher. But

:24:30.:24:33.

economists warn that for every self-employed budding entrepreneur

:24:33.:24:40.

out there, there are many more people who are simply struggling to

:24:40.:24:43.

get by. We think for a significant group,

:24:43.:24:49.

they will be earning low wages, eeking out a living in self

:24:49.:24:53.

employment and the consequences are they will be paying less tax and

:24:53.:24:56.

claiming tax credits when they would have been paying tax or the

:24:56.:24:59.

national economy it is not a good thing.

:24:59.:25:03.

Taxi driving, construction, even farming are amongst the top

:25:03.:25:07.

occupations for those choosing to do their own thing. With no sign of

:25:07.:25:10.

the economy picking up the self employment trend looks set to

:25:10.:25:16.

continue. In a subterranean laboratory, a

:25:16.:25:19.

mile under a mountain range in Italy, scientists are about to

:25:19.:25:22.

start an experiment to try to find the first evidence of dark matter

:25:22.:25:30.

which physicists believe makes up most of the universe. Our science

:25:30.:25:34.

reporter, Rebecca Morelle, is there. Yes, that's right, it does seem

:25:34.:25:42.

like we are in the midst of a layer. I am one mile underneath a mountain

:25:42.:25:45.

and this experiment will be searching for some of the most

:25:45.:25:49.

mysterious stuff in the universe, dark matter. The reason why we are

:25:49.:25:54.

underground is because back up on the surface, the Earth is

:25:54.:25:57.

constantly being bombarded with radiation from space, but the only

:25:57.:26:01.

thing scientists want to see is dark matter so the mountain is

:26:01.:26:06.

acting as a shield. They don't want a speck of dust from me which I'm

:26:06.:26:10.

having to wear this suit. They say the rewards of all of this effort

:26:10.:26:20.

Heading deep beneath a mountain. One-and-a-half kilometres down in

:26:20.:26:23.

these specially constructed tunnels, the secrets of the universe could

:26:23.:26:28.

be revealed. In this subterranean laboratory, a

:26:28.:26:32.

new experiment could prove the existence of dark matter.

:26:32.:26:36.

Scientists think that dark matter is all around us. Every second they

:26:36.:26:40.

say millions of these particles are passing through us and everything

:26:40.:26:44.

else. But just sometimes they will bump into something. And that's

:26:44.:26:49.

what this experiment here is trying to spot. Inside, a detector will be

:26:50.:26:55.

filled full of argon. As the dark matter particles stream through,

:26:55.:27:00.

scientists are hoping one or two might collide with an argon at

:27:00.:27:04.

tomorrow. This will generate a flash of light and provide the

:27:04.:27:10.

first evidence of this hidden world. Today is one of the last chances to

:27:10.:27:15.

to take a look up close. One a detector is lowered in, any

:27:15.:27:18.

contamination could ruin the experiment.

:27:18.:27:22.

If we did find dark matter, we would have solved one of nature's

:27:22.:27:25.

best kept secrets. Most of the mass of the universe is in the form of

:27:25.:27:30.

this dark matter. To really understand that and to know what it

:27:30.:27:35.

is been something that will change our understanding of the universe

:27:35.:27:39.

universe, the way it is formed and the way it is going to evolve.

:27:39.:27:44.

Darkside is a number of new experiments in this field.

:27:44.:27:48.

At the end we will have nothing, but the feeling is that the dark

:27:48.:27:55.

matter can be just behind a corner. So everybody is rushing to be the

:27:55.:27:59.

first to find dark matter. Understanding dark matter will help

:27:59.:28:05.

to explain why our universe is the way way it is. Scientists believe

:28:05.:28:10.

we are entering a new era of physics and dark matter is the next

:28:10.:28:16.

Well, the next step is for this tank to be flooded out with water

:28:16.:28:20.

and then the experiment will be switched on. It will take a month

:28:20.:28:25.

or a year to get a glimpse of this stuff. The scientists say if they

:28:25.:28:32.

do, the results could be Nobel prize winning stuff.

:28:32.:28:35.

A group of whale watchers got a little more than they bargained for

:28:35.:28:39.

when they paddled out to sea in a canoe while on holiday in Hawaii.

:28:39.:28:42.

They had spotted whales from the shore and went to get a closer look.

:28:42.:28:46.

It turned out to be a little too close for comfort as a humpback

:28:46.:28:49.

whale launched itself out of the water clipping the front of the

:28:49.:28:55.

canoe before disappearing again. Far too close for my liking!

:28:55.:28:57.

Far too close for my liking! Now the weather.

:28:57.:29:00.

We have got good spells of sunshine out there, but not everywhere. The

:29:00.:29:04.

one thing that everywhere will see is a cold wind. A significant wind-

:29:04.:29:08.

chill factor with that wind coming down from the Arctic. Yesterday's

:29:08.:29:14.

weather, a weather front lurking out in the Atlantic. We have got

:29:14.:29:17.

the cold northerly air stream pushing down across the United

:29:17.:29:22.

Kingdom. One or two showers dotted around the tip of Cornwall. There

:29:22.:29:27.

could be sharp showers here and maybe some hail. Move towards Devon

:29:27.:29:30.

and Somerset and it is fine and dry with sunshine, but it is cold. One

:29:30.:29:34.

or two showers affecting Pembrokeshire. Northern Ireland, a

:29:34.:29:39.

descent afternoon. Lots of sunshine, but it is cold in the wind. 5 or 6

:29:39.:29:44.

Celsius. You have to take a few degrees off for the feel for the

:29:45.:29:48.

day. One of the coldest areas will be the north-east. It will feel

:29:48.:29:53.

sub-zero in Newcastle and Aberdeen and some snow showers into the

:29:53.:29:58.

North York Moors and in inglyia, we will see wintry showers here. Much

:29:58.:30:01.

of the Midlands and southern counties, a descent afternoon, but

:30:01.:30:06.

it is cold in the wind. Through the evening, we will see significant

:30:06.:30:09.

snow developing across parts of East Anglia. A good couple of

:30:09.:30:13.

inches of snow possible here. Elsewhere, it is a dry story with

:30:13.:30:16.

clearing skies and the winds falling lighter as well. It will be

:30:16.:30:22.

a cold night. So a widespread frost with the risk

:30:22.:30:24.

of ice. A bright start to the day for much

:30:24.:30:29.

of the eastern side sd of the UK, bar the odd wintry. The sunshine

:30:29.:30:33.

turns hazy the further east you are as the cloud thickens up and that's

:30:33.:30:36.

because we have this weather front and that will bring rain to

:30:36.:30:39.

Northern Ireland and snow up over the west of Scotland and the hills

:30:39.:30:43.

of Wales, but nothing too untoward. It is a weakening feature. Still

:30:43.:30:48.

there or thereabouts on Friday. It is only light rain, sleet and snow,

:30:48.:30:51.

nothing too concerning at this stage, but another cold day. Into

:30:51.:30:54.

the start of the weekend, some uncertainty with the timing of this

:30:54.:30:58.

weather front coming in from the west, but it looks like it will

:30:58.:31:02.

spread rain into Northern Ireland. Elsewhere, it is dry on Saturday. A

:31:02.:31:05.

usable start to the weekend, but cold, still cold, but not windy.

:31:05.:31:09.

The second half of the weekend, it looks like the winds will be

:31:09.:31:15.

picking up. A windier day on Sunday. Still cold. Temperatures in single

:31:15.:31:19.

figures and there is the risk of snow from the the west. But some

:31:19.:31:22.

uncertainty with the forecastment keep up-to-date with the details

:31:22.:31:26.

online. The top story:

:31:26.:31:29.

A public inquiry has revealed appalling suffering of patients at

:31:29.:31:32.

Stafford Hospital and calls for sweeping changes in the NHS to

:31:32.:31:42.
:31:42.:31:46.

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