14/02/2014 BBC News at One


14/02/2014

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threatening already flood hit areas. Torrential rain and gales are

:00:14.:00:18.

hitting southern and western coasts, causing more damage and disruption.

:00:19.:00:24.

That weather is bullied into the Somerset Levels now, where we are

:00:25.:00:29.

live, and it has homeowners on a knife edge. Digging in, Princes

:00:30.:00:35.

William and Harry show their support by joining the military relief

:00:36.:00:38.

effort in Berkshire. We will have the latest from the worst affected

:00:39.:00:44.

areas. Also this lunchtime, Labour holds onto Wythenshawe and Sale East

:00:45.:00:49.

in a Parliamentary by-election. UKIP beats the Tories into second place.

:00:50.:00:54.

More aid reaches those in desperate need in Syria, but peace talks stall

:00:55.:01:00.

and it has been revealed the death toll has risen significantly since

:01:01.:01:03.

they began. Failing to get the best deal on pensions, city watchdog

:01:04.:01:06.

review finds customers are being short-changed. And going for gold in

:01:07.:01:12.

a couple of hours. Britain's Lizzy Yarnold could deliver Great

:01:13.:01:15.

Britain's first win of the Winter Olympics.

:01:16.:01:19.

Later on BBC London, there is yet more rain on the way for flood-hit

:01:20.:01:22.

communities in Surrey and Berkshire. And BBC London

:01:23.:01:25.

understands the mainline railway at Maidenhead could be closed for flood

:01:26.:01:27.

repairs, causing more disruption. Hello, good afternoon, welcome to

:01:28.:01:50.

the BBC News At One. Another powerful storm has hit the UK,

:01:51.:01:53.

bringing the risk of renewed flooding to those already affected

:01:54.:01:56.

in the south of England. More than an inch and a half of rain is

:01:57.:01:59.

expected to fall in the next few hours and gales of up to 80 miles an

:02:00.:02:06.

hour are starting to batten -- batter southern and western coasts.

:02:07.:02:09.

17 severe flood warnings are in place. The Prime Minister again

:02:10.:02:13.

promised to do whatever it takes to help those affected. This lunchtime,

:02:14.:02:16.

we will hear from our correspondents across those worst affected areas.

:02:17.:02:21.

First, Phil Mackie is an Alney Island near Gloucester for us.

:02:22.:02:27.

You can see the sandbags. They are getting ready, preparing themselves

:02:28.:02:31.

in case the flood defences are needed over the weekend. They have a

:02:32.:02:36.

huge bump, trying to keep the water out. That is where the River Severn

:02:37.:02:40.

is, ten centimetres below those flood defence levels at the moment.

:02:41.:02:43.

If it comes over that is why they have a severe flood warning. It has

:02:44.:02:47.

been another awful ready for hours for people here, as it has been for

:02:48.:02:52.

people across the country. -- an awful 24 hours. Here we go again and

:02:53.:02:57.

it is not getting any better. Britain is taking another battering.

:02:58.:03:02.

Happy Valentine's day. It is all falling on already saturated ground.

:03:03.:03:05.

It is difficult to see how much more we can take. Here is the latest on

:03:06.:03:12.

the conveyor belt of storms. A new image from space, showing how the

:03:13.:03:16.

Somerset Levels looked before this all started and here is how it looks

:03:17.:03:21.

now. The vast seven up -- flood plain, which stretches from mid

:03:22.:03:25.

Wales, will befall for weeks. Alney Island in Gloucester is on severe

:03:26.:03:29.

flood warning. They are bracing themselves for a nurse this weekend

:03:30.:03:32.

but it hasn't flooded yet. I am still frightens. Thinking, what is

:03:33.:03:41.

it going to be, as bad as 2007? Keep my fingers crossed. Is this the

:03:42.:03:49.

River Severn? Resizes staying with his family at his grandparents's

:03:50.:03:54.

chalet after fleeing the floods in Staines. His mother says the

:03:55.:03:58.

authorities here are better organised. Life in Staines is sheer

:03:59.:04:03.

chaos. The local authorities here handle it really well. Not so great

:04:04.:04:07.

back in Staines. But here they are fully prepared, you are informed

:04:08.:04:12.

constantly, sandbags are delivered. They are doing really well here. In

:04:13.:04:16.

Blackpool, the prime minister has been inspecting storm damage. He has

:04:17.:04:22.

promised everything will be done to help. I want people to know that the

:04:23.:04:26.

government absolutely stands behind this relief effort and money is not

:04:27.:04:31.

an object in this relief effort, whatever is required with emergency

:04:32.:04:35.

services, the Environment Agency workers, sandbags, military effort,

:04:36.:04:39.

all those things will be done in this vital period. I think it is

:04:40.:04:42.

very important people understand that. Some days it feels like it

:04:43.:04:46.

will never end and even if there is a tiny glimmer of hope it is not

:04:47.:04:51.

going to get better quickly. An inch of rain today for some of us, double

:04:52.:04:55.

that in a few places, so another drenching across many parts of the

:04:56.:04:59.

country. Strong winds overnight tonight buffeting the south coast,

:05:00.:05:02.

80 miles an hour gusts by the early hours. More heavy showers tomorrow.

:05:03.:05:07.

There is a hint things will get less worse through the early part of next

:05:08.:05:10.

week. Still some rain but lengthy dry spells in between, so hopefully

:05:11.:05:14.

a glimmer of hope. For now, across the country, it is another day of

:05:15.:05:18.

battening down the hatches and keeping your fingers crossed.

:05:19.:05:24.

They have been bringing in the sandbags. They brought the Royal

:05:25.:05:27.

Marines in here. If you can see the doors here, this was roughly the

:05:28.:05:32.

level of the floods in 2007. They do not think that will happen this

:05:33.:05:35.

time. If you have ever been in a flood, you get twitchy and nervous

:05:36.:05:39.

and understandably people here over the next few days, during the

:05:40.:05:42.

weekend, are going to be watching the skies and hoping the water does

:05:43.:05:48.

not come in again. No doubt about that. In the past few

:05:49.:05:52.

minutes it has been confirmed that a man from North Wales has died after

:05:53.:05:56.

being hit by a falling tree in his garden during the severe storm on

:05:57.:06:01.

Wednesday afternoon. Meanwhile, Buckinghan Palace has

:06:02.:06:04.

said the Queen is supporting farmers affected by the flooding on the

:06:05.:06:07.

Somerset Levels, by contributing feed and bedding from the Royal

:06:08.:06:12.

farms at Windsor. The misery continues for residents with many

:06:13.:06:16.

homes still underwater. Chris Eakin is in East Lyng for us with more.

:06:17.:06:18.

Chris. Yes, on the Somerset Levels and this

:06:19.:06:25.

believe it or not is a main road, a trunk road, the A631 running between

:06:26.:06:31.

the trees. It has been flooded for a month and locals say it will be

:06:32.:06:36.

flooded for another month. I am on the edge of the village of East

:06:37.:06:39.

Lyng, the sandbags across the main road and the road closed. A bit of a

:06:40.:06:44.

small effort to direct the water. It gets a bit more serious in here.

:06:45.:06:51.

Incidentally, this is actually the Dutch television interviewing the

:06:52.:06:54.

daughter of the woman who lives here because the Dutch are over, looking

:06:55.:06:59.

at their big Amsterdam pumps that they have moved on to the levels.

:07:00.:07:02.

You can see the Somerset Levels in the background and how the water has

:07:03.:07:07.

got up to Pat's house here and through the letterbox by the front

:07:08.:07:11.

door you have the water being pumped out across the garden. It is a

:07:12.:07:16.

treacherous walk in. Pat, who is elderly, is still living upstairs.

:07:17.:07:20.

She does not want to leave the house. This is a tale of two houses

:07:21.:07:24.

because if you come next door and Mrs Richard, the owner, walking

:07:25.:07:29.

around the front, his house is dry inside. He has this fantastic

:07:30.:07:33.

system. There is a pump hidden in the sandbags. He has praised the

:07:34.:07:39.

Council for providing 2000 sandbags. That is a mixed picture around the

:07:40.:07:42.

country. You have one who has succumbed to the floods and another

:07:43.:07:46.

who is trying to keep the water at bay. This rain is not helping and it

:07:47.:07:52.

is a nervous wait for them. Chris, thank you very much. 14

:07:53.:07:54.

severe warnings remain in place in the Thames Valley, where levels have

:07:55.:07:58.

been at their highest for 60 years. This morning the Duke of Cambridge

:07:59.:08:01.

and his brother Prince Harry have been helping colleagues from the

:08:02.:08:04.

Armed Forces sandbagged properties in Datchet. Richard Lister is in

:08:05.:08:10.

Marleau was more. -- he is in Marleau. Some of the

:08:11.:08:16.

highest river levels in 60 years along communities along the path of

:08:17.:08:19.

the Thames. You can see just how quickly it is still flowing, it is

:08:20.:08:23.

absolutely bursting with water, quite literally the water is being

:08:24.:08:30.

bruising across the banks even though Marleau is seeing little

:08:31.:08:33.

stopping in the levels of the Thames dropping 424 hours here, much to the

:08:34.:08:38.

relief of everybody in and the other communities. With more heavy rain

:08:39.:08:44.

beginning to fall already, everybody along the Thames valley is braced

:08:45.:08:49.

for the worst. Just across the river from Windsor Castle, two Royal

:08:50.:08:52.

volunteers joined the flood relief effort this morning. Princes William

:08:53.:08:56.

and Harry were spotted on loading sandbags Datchet, showing their

:08:57.:09:00.

support for the many victims of this crisis. Jeremy Chin in Marlow is one

:09:01.:09:07.

of them. His wife and kids have moved out. The flood waters have

:09:08.:09:12.

been pumped from his house but are lurking ominously in his garden. Raw

:09:13.:09:16.

sewage is bubbling up from a drain. It got to a point where it

:09:17.:09:20.

overwhelmed us, it came up through the floors and fortunately. The

:09:21.:09:24.

whole house at the bottom has gone. We have had to move out and find a

:09:25.:09:28.

place for the kids but nobody could have done anything more. It was just

:09:29.:09:32.

the volume of water that beat the firemen. With a more heavy rain

:09:33.:09:36.

already falling he is prepared for another possible flood of his home

:09:37.:09:41.

in a few days' time. The standing water in this estate is designed to

:09:42.:09:45.

drain into this culvert, but the pumps in this cover were completely

:09:46.:09:49.

overwhelmed by the flooding a few days ago and this area was thigh

:09:50.:09:54.

deep in water. The fire and were due service have put these high-capacity

:09:55.:09:57.

pumps in. They have been able to put much of the water in here and keep

:09:58.:10:03.

it in bed but they may not be able to cope with the amount of water

:10:04.:10:06.

expected. All across the Thames valley the race on to defend homes

:10:07.:10:12.

and people another deluge. In Chertsey, temporary flood defences

:10:13.:10:15.

are being put in place by the army and Environment Agency. This is what

:10:16.:10:20.

is called an AquaDam, which will fill with water as flood levels

:10:21.:10:24.

rise. But residents on the other side of the street say their

:10:25.:10:28.

properties are being sacrificed. We have done everything in our power to

:10:29.:10:33.

keep the houses dry, safe and warm and they are currently. Actually,

:10:34.:10:39.

what is happening now in our view is that any measures that we have taken

:10:40.:10:43.

actually are going to be worthless because this will essentially back

:10:44.:10:48.

the water up into our homes. Thousands more sandbags are being

:10:49.:10:52.

brought into the region. The Gurkhas were helping in Chertsey, part of a

:10:53.:10:55.

large military presence here. Everyone knows that with more rain,

:10:56.:11:00.

river levels will rise again in coming days. More floods seem almost

:11:01.:11:06.

inevitable. The quality of the flood water is

:11:07.:11:11.

something that is of increasing concern for all the communities that

:11:12.:11:15.

have been flooded, not just here but elsewhere in the country. You saw in

:11:16.:11:18.

my report the sewage that was bubbling up into the back garden of

:11:19.:11:23.

the family home. That is very common problem. The agencies that are

:11:24.:11:26.

trying to deal with the flooding have started to give out free hand

:11:27.:11:30.

sanitisers for people in homes that have been inundated. They are

:11:31.:11:33.

warning about people bringing in generators to pump out water for

:11:34.:11:38.

themselves, warning that they to be cited fairly carefully to ensure

:11:39.:11:40.

that the fumes given off by the generators do not come into the

:11:41.:11:46.

house and cause a greater problem. Richard Lister there. Judging the

:11:47.:11:49.

scale of the flooding, very hard from ground level, so for the first

:11:50.:11:54.

time the RAF has used an advanced spy plane to help map the full

:11:55.:11:57.

extent of the problem across southern England. Our defence

:11:58.:12:01.

correspondent Jonathan Beale was on board as it left RAF Waddington in

:12:02.:12:04.

Lincolnshire. Which is the RAF's most

:12:05.:12:07.

sophisticated spy plane fitted with powerful sensors under its belly. It

:12:08.:12:13.

is normally used abroad to identify and target enemy on the ground. It

:12:14.:12:19.

is been flowing -- it has been flown over the UK to track the havoc

:12:20.:12:23.

caused by nature. As night falls, the crew switch on their screens and

:12:24.:12:26.

begin to follow the path of the Thames below. Within eight minutes

:12:27.:12:31.

they can scan an area of more than 500 miles. It is the flooding around

:12:32.:12:37.

the River Severn. We are not allowed to show what is on their monitors

:12:38.:12:40.

but they can clearly identify the impact of the flooding. The crew are

:12:41.:12:45.

used to flying over combat zones like Afghanistan but tonight's

:12:46.:12:49.

mission is much closer to home. Hoping to fight the floods that are

:12:50.:12:54.

affecting friends and even family. most of the time it is supporting

:12:55.:12:58.

people, supporting the country, and today I am supporting my family. I

:12:59.:13:03.

have a nun who lives in Staines, on the river bank itself. She has not

:13:04.:13:09.

been flooded yet, but she is ground level and safe at the moment. My

:13:10.:13:13.

auntie is under three centimetres of water, I believe, just up the road

:13:14.:13:18.

from Staines. It is close and personal. On just one flight they

:13:19.:13:22.

can map the flooding in the whole of southern England. The imagery and

:13:23.:13:26.

data they collect eight Miles high will be used to cut help the

:13:27.:13:31.

agencies on the ground. It is not necessarily the mission they have

:13:32.:13:34.

been trained for, but they hope to make a difference. Yes, normally we

:13:35.:13:38.

are involved in traditional military tasking, looking for targets,

:13:39.:13:44.

protection for our forces, but now we are doing protection of our own

:13:45.:13:50.

population which is rewarding that we can do something in the UK to

:13:51.:13:53.

give back to the public rather than just helping the military effort.

:13:54.:13:57.

With thousands of square miles survey, there is now more

:13:58.:14:01.

information on the floods but even smart military technology can't

:14:02.:14:08.

alter the weather. Well, as ever, you can find out much

:14:09.:14:12.

more about those weather conditions on the BBC news website.

:14:13.:14:17.

Bbc.co.uk/news. And of course, local updates on your BBC local radio

:14:18.:14:23.

stations. It is coming up to 1:15pm. The main story this lunchtime.

:14:24.:14:27.

Another powerful storms battering UK, with torrential rain and gales

:14:28.:14:31.

of up to 80 miles an hour threatening already flood-hit areas.

:14:32.:14:37.

I am here at the Winter Olympics in Sochi, where in the next few hours

:14:38.:14:42.

use -- Lizzy Yarnold could win Britain's first gold of these Games.

:14:43.:14:46.

Later on BBC London, an inquest hears how the police will widen

:14:47.:14:50.

their search after a man dies after being Neknominated to drink a legal

:14:51.:14:56.

-- lethal cocktail of alcohol. The London actor last seen in Sunshine

:14:57.:15:01.

On Leith hoping for a win at the BAFTAs.

:15:02.:15:09.

Labour has held its Parliamentary seat in Wythenshawe and Sale East

:15:10.:15:16.

with an increased majority. The UK Independence Party came second,

:15:17.:15:20.

pushing the Conservatives into third place. The Liberal Democrats would

:15:21.:15:25.

not get enough votes to keep their deposit. From Wythenshawe, here is

:15:26.:15:27.

our political correspondent Chris Mason.

:15:28.:15:34.

Smiles from Ed Miliband and his new MP. Cheers of joy from party

:15:35.:15:40.

activists. This is a seat which Labour has held for aeons, and still

:15:41.:15:45.

does. Look at that result last night. We saw a Labour Party

:15:46.:15:50.

expanding and growing its support, and a Tory party and a Liberal

:15:51.:15:53.

Democrat party shrinking its space and shrivelling its support. And 15

:15:54.:15:58.

months before the general election, reality is catching up with this

:15:59.:16:05.

government. I therefore declaim that Mike Kane is duly elected...

:16:06.:16:09.

Labour's victory came in the middle of the night. The people of

:16:10.:16:15.

Wythenshawe and Sale East have sent a very clear message. They want a

:16:16.:16:20.

government to stand up for a soul, a one nation, labour government! Once

:16:21.:16:25.

again, Nigel Farage's UK Independence Party were the best of

:16:26.:16:29.

the rest, a distant second, but seconds nonetheless. I do not think

:16:30.:16:36.

Labour ever feared that we could challenge their postal vote, but

:16:37.:16:39.

what we did, for the first time ever in the history of UKIP, is challenge

:16:40.:16:43.

the Labour Party directly, and what they have done to working

:16:44.:16:47.

communities in the north of England. We have never been quite as boulders

:16:48.:16:50.

that before. The Conservatives finished third, not great, but

:16:51.:16:55.

summary assured that UKIP did not do better. Of course I would have

:16:56.:16:59.

preferred it if they had not squeezed into second place ahead of

:17:00.:17:03.

us, but it was just squeezing ahead. So, not exactly a bandwagon.

:17:04.:17:08.

It was another rough night for the Liberal Democrats. Their vote

:17:09.:17:12.

collapsed and they were not keen to talk about it. Just give us your

:17:13.:17:21.

reaction, please. The posters and the cheers will soon die down here,

:17:22.:17:27.

as politics move on -- moves on to the European and local elections

:17:28.:17:31.

this May, and the general election next year. We can speak to Chris

:17:32.:17:35.

Mason now. How much can be read into that result? The short and honest

:17:36.:17:39.

answer is, we cannot read a great deal into one by-election, not least

:17:40.:17:44.

one in a very safe Labour seat. They have controlled this seat pretty

:17:45.:17:49.

much from the dawn of time, and they continue to do so. Nonetheless, the

:17:50.:17:55.

extrapolations and analysis will be done, on the basis of this little

:17:56.:18:00.

sliver of the elect it. Two trends continued here last night. One, as

:18:01.:18:05.

we touched on, was the rise of the UK Independence Party, which

:18:06.:18:08.

finished second for the sixth time in a by-election since the last

:18:09.:18:12.

general election, five of which have been in the north of England, in

:18:13.:18:17.

safe Labour seats. The other strand to pick up on is the Liberal

:18:18.:18:22.

Democrats. They lost their deposit, the money you have two hand over

:18:23.:18:26.

just to enter, because they got less than 5% of the vote. They say, in

:18:27.:18:31.

seats like this, yes, that will happen, but where we have a power

:18:32.:18:35.

base, we can dig in and hold on. That is their big hope, come the

:18:36.:18:38.

general election. The political bandwagon moves on. This by-election

:18:39.:18:42.

I suspect will be very quickly forgotten.

:18:43.:18:48.

It has emerged that the former editor of the Daily Mirror Piers

:18:49.:18:50.

Morgan was interviewed under caution by police in connection with phone

:18:51.:18:56.

hacking, in December last year. Our home affairs correspondent, Matt

:18:57.:18:59.

Prodger, will tell us more. Police have confirmed that a 48-year-old

:19:00.:19:03.

journalist, believed to be Piers Morgan, was interviewed under

:19:04.:19:08.

caution. He was questioned by detect tips working under a strand of the

:19:09.:19:12.

phone hacking investigation, which is not looking at allegations

:19:13.:19:15.

relating to News International, but at its rival, Mirror Group

:19:16.:19:20.

Newspapers. Piers Morgan used to be editor of the Daily Mirror, before

:19:21.:19:25.

he made a big name for himself as a talk-show host for CNN in the United

:19:26.:19:30.

States. He also gave evidence to the Leveson inquiry on press standards,

:19:31.:19:34.

in which he said that he did not believe any phone hacking had

:19:35.:19:36.

occurred at the Mirror newspaper, but he did confirm that he had once

:19:37.:19:40.

been played a tape of a voice mail message left on the phone of Heather

:19:41.:19:46.

Mills, then partner Paul McCartney, by McCartney himself. Banker for

:19:47.:19:50.

that. Fighting has intensified in Syria, and the death toll has risen

:19:51.:19:55.

significantly since peace talks began, with more people having been

:19:56.:19:59.

killed than at any other time during the conflict, according to the

:20:00.:20:01.

latest figures from human rights groups. The UN humanitarian chief,

:20:02.:20:07.

Baroness Amos, has told the Security Council that it is unacceptable that

:20:08.:20:11.

violations of international law are still continuing. Our correspondent

:20:12.:20:15.

in Damascus, Lyse Doucet, spoke to us earlier. Valerie Amos has started

:20:16.:20:22.

using words like shameful, shame on the international community, she

:20:23.:20:25.

says, for not being able to agree on a Security Council resolution for

:20:26.:20:30.

the kind of humanitarian action which is absolutely necessary and

:20:31.:20:34.

urgent to deal with Syria's deepening humanitarian disaster. We

:20:35.:20:39.

have spent most of the week in the city of Homs, where a temporary

:20:40.:20:42.

truce has allowed 1400 people to finally escape a nearly two-year

:20:43.:20:47.

long siege, where they have been living in the ruins, living without

:20:48.:20:51.

electricity or running water, living with a diminishing supply of food.

:20:52.:20:55.

At last they are getting some help. But this is a country where a

:20:56.:20:59.

quarter of a million Syrians are living in desperate conditions like

:21:00.:21:03.

that, and all that is really needed to resolve the crisis is a political

:21:04.:21:08.

solution. But listen to what Lakhdar Brahimi, the envoy, said yesterday

:21:09.:21:12.

in Geneva, that after a few weeks of peace talks, they are staring

:21:13.:21:17.

failure in the face. Those talks have started, but progress is a long

:21:18.:21:22.

way off. Lyse Doucet there. The pensions system here is not working

:21:23.:21:26.

for customers, and could be stopping people receiving a fair income in

:21:27.:21:29.

their retirement, according to a report by the city watchdog. The

:21:30.:21:33.

Financial Conduct Authority found that any people could get more cash

:21:34.:21:37.

from their annuity if they shopped around. Here is our personal Finance

:21:38.:21:43.

correspondent, Simon Gompertz. Millions are being signed up by

:21:44.:21:46.

employers to the sort of pensions which we are are not working. They

:21:47.:21:52.

are on top of the state pension, but not guaranteed, like old style

:21:53.:21:56.

company schemes, and the typical worker retiring is getting

:21:57.:21:59.

substantially less than they should. Anthony has been through the

:22:00.:22:03.

process. He built up a pension pot of savings with an insurance company

:22:04.:22:06.

while working, and recently used the money to buy an annuity, an annual

:22:07.:22:12.

income for the rest of his life. But crucially, he decided to shop around

:22:13.:22:16.

for the annuity, something most people neglect to do. I would say I

:22:17.:22:22.

probably get around ?100, slightly more may be, a month, by doing the

:22:23.:22:27.

shopping around. It will help me with the household bills. I am in

:22:28.:22:34.

immediate need of updating my computers, and it would be nice to

:22:35.:22:37.

have a holiday. The watchdog has found that pensioners could get 7%

:22:38.:22:42.

extra by shopping around, ?70 a year on average, because pension savings

:22:43.:22:47.

are often very small, but it makes a total of ?230 million a year which

:22:48.:22:52.

is being lost, and the FCA says it is more profitable for insurers if

:22:53.:22:56.

that customers do nothing. Every company selling any product wants to

:22:57.:23:00.

both cover the cost of its provision and make some profit on top of that,

:23:01.:23:04.

that is how commerce works how capitalism works. Our question is,

:23:05.:23:08.

how much profit is being made on top of that? Increasingly, people are

:23:09.:23:13.

turning to the internet for annuities. The FCA found price

:23:14.:23:16.

comparison sites were misleading about charges and options, and has

:23:17.:23:20.

forced them to change. Key question is weather the insurers are

:23:21.:23:23.

profiting unfairly from their own savers. There is no evidence either

:23:24.:23:28.

in the report or in any of the reviews which have been done of this

:23:29.:23:32.

that there is profiteering going on in the insurance industry. 420,000

:23:33.:23:38.

people are buying annuities each year, and we now know that a large

:23:39.:23:42.

proportion of them are ending up with poor value pensions. The

:23:43.:23:45.

problem will go on for at least another year, because that is how

:23:46.:23:50.

long the watchdog body, the FCA, says it needs to come up with

:23:51.:23:53.

solutions. You can find out more about

:23:54.:23:55.

annuities are going to the website. The man credited with turning around

:23:56.:24:06.

the fortunes of Marks Spencer is to become an unpaid adviser for the

:24:07.:24:10.

NHS in England, concentrating on 14 failings trusts. Sir Stuart Rose

:24:11.:24:16.

will be a mentor for senior managers and will give guidance on how to

:24:17.:24:19.

select the best leaders. Branwen Jeffreys reports. The man who ran

:24:20.:24:25.

M has a lot to learn about hospitals. Caught me out there! Sir

:24:26.:24:33.

Stuart Rose met staff yesterday in Basildon, alongside the Health

:24:34.:24:36.

Secretary. He heard about changes being made. This hospital is one of

:24:37.:24:41.

those put into special measures after concerns about care. It is a

:24:42.:24:46.

world away from his retail background, but Sir Stewart says he

:24:47.:24:52.

can bring people skills to the task of raising morale in the NHS. You

:24:53.:24:57.

depend on those people every single day to do their job properly and

:24:58.:25:00.

skilfully to make sure that we are getting the right output. In the

:25:01.:25:04.

case of customers in a store, it is about giving them the right goods

:25:05.:25:07.

and services. Here, it is about making sure people get the right

:25:08.:25:10.

service, a safe service, and the right outcome for them, too. . Early

:25:11.:25:15.

each morning in Basildon, staff meet, giving them a chance to raise

:25:16.:25:19.

concerns about patient care, to talk openly about potential problems or

:25:20.:25:25.

pressures. What I have noticed here is what one of the nurses said to

:25:26.:25:29.

me, the difference is that now, they listen to us. When nurses on the

:25:30.:25:33.

front line raise concerns, there is a meeting every morning, the

:25:34.:25:37.

management are there. More nurses have been hired, there are signs of

:25:38.:25:43.

improvement. The hospital is now run by so, can the NHS learn from

:25:44.:25:47.

private sector leaders? She says the challenges are very different.

:25:48.:25:51.

Sometimes we are working in an environment where we have less

:25:52.:25:56.

freedom than perhaps an independent business. And of course, our

:25:57.:25:59.

priority is not about the bottom line, important though it is, it is

:26:00.:26:03.

about the safety and well-being of our patients. And the health union

:26:04.:26:08.

Unison says the NHS is different to retail. Patients do not shop by

:26:09.:26:13.

choice, they use it when they are vulnerable.

:26:14.:26:18.

Now, Lizzy Yarnold could deliver great written's first gold of the

:26:19.:26:23.

Winter Olympics today, when, in just a few hours' time, she starts the

:26:24.:26:27.

first of her final two runs in the women's skeleton. The former

:26:28.:26:30.

heptathlete only took up the sport in 2010. She dominated the first day

:26:31.:26:35.

of the competition. Andy Swiss is in Sochi Wigmore. Yes, what a day it

:26:36.:26:42.

could be, and what a day it could be for Lizzy Yarnold. She only took up

:26:43.:26:47.

the skeleton five years ago, but by the end of today, she could be a

:26:48.:26:53.

lipid champion. -- she could be Olympic champion.

:26:54.:27:01.

Halfway to history. Two runs down, two to go. On yesterday's form, she

:27:02.:27:07.

is surely gliding to gold. The 25-year-old from Kent, along with

:27:08.:27:11.

her sled, which she calls Mervyn, hurtling down the track nearly half

:27:12.:27:15.

a second quicker than anyone else, a healthy margin. Tonight, she will be

:27:16.:27:19.

hoping to give her travelling fan club even more to celebrate. I could

:27:20.:27:25.

not do it without them, and my best friends Jim and Alison armour who

:27:26.:27:29.

have supported me from the start. They put up with my moaning, they

:27:30.:27:34.

have been through it all. It costs so much for them to be here. Lizzy

:27:35.:27:38.

Yarnold started out as a budding athlete. While at school, she

:27:39.:27:44.

competed at county level. But at the age of 19, she was talent spotted

:27:45.:27:47.

for something very different. Skeleton is sport's ultimate white

:27:48.:27:52.

knuckle ride, with speeds of up to 80mph. Her progress has been rapid.

:27:53.:28:01.

From novice to world number one in just a few years. Britain are

:28:02.:28:07.

something of specialists in skeleton. They have won medals in

:28:08.:28:11.

the event in the last three Games, including gold for Amy Williams in

:28:12.:28:15.

2010. She is now hoping her friend can follow in her footsteps. I have

:28:16.:28:21.

spoken to her and she she is in a really good place, very confident.

:28:22.:28:26.

That lead of 44 hundredths puts her in a really good place. Elsewhere,

:28:27.:28:31.

Britain's women's curlers have notched up another victory,

:28:32.:28:35.

thrashing Japan. Already a good day, then, for Team GB, and it might soon

:28:36.:28:43.

get a whole lot better. Yes, all eyes here will be on Lizzy Yarnold.

:28:44.:28:49.

Her final run will be about half past five your time. We will then

:28:50.:28:53.

know weather Britain has its first champion of these Winter Olympics.

:28:54.:28:57.

We will be watching, but now, all eyes return to the weather. Yes, we

:28:58.:29:04.

have been pummelled once again by the third storm of the week. Three

:29:05.:29:08.

main hazards to watch out for. Heavy rain, of which we have had plenty

:29:09.:29:13.

already today. Turning to snow over the higher ground. Also, damaging

:29:14.:29:21.

winds. This is a picture we have become very familiar with over the

:29:22.:29:25.

last several weeks, an intense low pressure moving in from the

:29:26.:29:29.

Atlantic. The more persistent rain begins to move away from the south

:29:30.:29:33.

of England over the next few hours, wishing northwards, turning to snow

:29:34.:29:38.

over higher ground. I have left the winds off for the moment. I will

:29:39.:29:43.

come back to that. As we get through towards the busy rush-hour this

:29:44.:29:47.

evening, it could get pretty tricky across some of the higher routes

:29:48.:29:50.

across the Grampians and the Highlands. Pretty unpleasant in

:29:51.:29:55.

Northern Ireland as well. Further south, still lots of heavy showers.

:29:56.:29:59.

Even where we have not got the flooding, still a lot of water

:30:00.:30:04.

around on the roads this evening. And then, the wind will be picking

:30:05.:30:07.

up as well, severe gales blowing into the southern coast. Concentrate

:30:08.:30:12.

on that snow, it really sets in across the Scottish Highlands this

:30:13.:30:17.

evening. But moving back to the winds, through the evening and

:30:18.:30:22.

overnight, they will really start to utter those southern coasts of

:30:23.:30:26.

England. Gusts of up to 80mph potentially along the coast. -- to

:30:27.:30:34.

batter. Later in the night, into the early part of Saturday, some of

:30:35.:30:38.

those strong winds will be edging further inland. So, a very windy

:30:39.:30:49.

start to the weekend. Still some rain around, but it starts to ease

:30:50.:30:53.

as the day wears on. But you will notice the breeze, particularly as

:30:54.:30:56.

it swings around to the north-west, and it will be feeling particularly

:30:57.:31:03.

chilly then. There is a trend towards something a little bit

:31:04.:31:06.

better. Sunday should be dry and sunny for most of us. I cannot hide

:31:07.:31:10.

the fact there is a bit more rain heading in later in the day, but

:31:11.:31:15.

generally, the chance to regroup. And that starts a trend into next

:31:16.:31:19.

week, with the storms starting to ease off. There will be some dry

:31:20.:31:24.

spells, although not completely dry. Certainly an awful lot better than

:31:25.:31:27.

we have seen over the last few weeks.

:31:28.:31:31.

Our main headline... Further misery for parts of the UK, as torrential

:31:32.:31:40.

rain and gales of up to 80mph have

:31:41.:31:42.

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