27/10/2011 Look East - East

Tonight, the Ambulance Service admits response targets need

changing. An inquest hears how a student came to be crushed to death

in a crowded nightclub. An MP sets for the chairman of a hospital to

step down. And I am waiting for one of the biggest bands in the world

First tonight, the Ambulance Service admits that patients have

suffered because of the way it responds to 999 calls. Look East

has seen a document written by ambulance bosses to the Department

of Health laying bare their frustrations with targets on

response times. They insist that faster does not always mean better

and want the system changed so there is more time to assess what

is wrong with the patient before they send crews.

Earlier this month, we highlighted the case of this woman from Norfolk.

She fell in the garden and broke her hip. A paramedic arrived in 15

minutes but she could not be moved and had to wait for 0.5 hours for

an ambulance. It started to rain in the meantime. -- for four and a

half hours. When the ambulance finally arrived... Moi it is the

location of the emergency? calls are supposed to be answered

within eight minutes. Two years ago, a new service was introduced that

meant the clock would start when the call was answered, but the new

report admits that the system is The now, emulous bosses want to

ingenious -- and now, ambulance bosses want to add an extra minute

onto the time. It's Kizza the call handlers and dispatch as a bit of

time -- it gives a big call handlers and does badgers a bit of

I knew that the system was not working and I am pleased to hear

the news today. The East of England Ambulance Trust would only issue a

statement today which said, -- But for Barber, this process needs

to be completed soon. -- bought for Barbara, this process needs to be

completed soon. The old one failed her.

Earlier I spoke to Norman Lamb, the MP for North Norfolk, who recently

had talks with the East of England Ambulance Service about its

response times. I started by asking for his reaction to this report.

I think it is a good report and I think it highlights how patients

are sometimes being let down by the way the system works at present. We

have got a target that is so tight that would end up happening is that

ambulances and ambulance vehicles are being sent out as soon as the

call is received, sometimes when it is not appropriate to do so, so you

have 25 % of ambulance journeys being aborted. This is a ridiculous

waste of time and resources. It ends up with the patients who need

to get to ambulance -- hospital quickly being let down. Is this

just another example of targets in the NHS causing problems? Is it

time for an overhaul of the less -- whole system? I think this

Government has recognised that. Target can sometimes be good at

focusing people's minds and ensuring that patients get dealt

with in at Dillons and emergency very quickly. But we've --

ambulance and the emergency. But we have got to be aware of the

consequences. If you become obsessed with meeting the target

rather than real patient care then you will end up with ridiculous

consequences and patients being let down. We had a ridiculous case of a

constituent of left waiting four hours for an ambulance to arrive

after breaking her hip. There was a paramedic left waiting with her for

those four hours. That is a ridiculous waste of his time as

well. Let's make the system work more efficiently and optimise

patient care and get the patients who really need to get to hospital

there as quickly as possible. optimistic are you that the

Department of Health will take action? I am optimistic. I think

the case is very clear. I have been making the case strongly. You have

it outlined the problems in the region recently and I am pleased

that the ambulance trust has responded with this report and I

hope that the ministers will take it seriously.

An inquest has been opened into the death of a student who was crushed

at a nightclub in Northampton. Nabila Nanfuka was killed during a

stampede at the Lava Ignite club. Today in a separate development,

Luminar, the company which owns the club, went into administration.

It should have been a night out like any other. But last week,

Nabila Nanfuka, a university student, and never returned home.

After being involved at a better ago in a crash at this nightclub,

she died. Two other women were taken to hospital. One of those

girls is still critically ill after a week. This morning the inquest

lasted only a few minutes. The coroner told the hearing that the

student died of dramatic crush asphyxia and then went on to make

an appeal that has already been made by what happened to police

that people who were inside the club that night need to come

forward with any video footage they might have to help the

investigation. Luminar and operates around 80 venues in our region. But

tomorrow morning the administrators will be calling. -- eight venues.

Sales have dropped and there have been losses of around �198 million.

So now, Luminar cannot pay its debt. It has suffered from D smoking ban

and the Licensing Act. But also, you have got the impact of

disposable income, particularly with a young customer base. You

have young students that have pressure being put on their

spending. People are still going out to nightclubs but they are

spending less. Luminar says it will stay open for the foreseeable

future but with its licence suspended aid will remain closed.

With the downturn and a death on its premises, these are uncertain

times for this nightclub giant. It's been revealed that the East

region has hit the �1 billion mark for business contracts won from the

Olympic Games. The figure is way above expectations and is one of

the largest for any region outside of London.

Big and small, more than 400 companies from the east region have

won some kind of Olympic medal, from plant makers to suppliers of

London 2012 merchandise from the heart of Cambridgeshire. This sign

company has made the signage around the Olympic Park, just a half an

hour away from their factories. It is a local job for an international

company. We are very excited. We deal with McLaren and Disney but we

are very excited about what we can do for the Olympics. I personally

love sport and we would love our business to be more involved with

the Olympics. �1 billion is a great headline figure, but the region's

economy is worth about �110 billion. That is business that would not be

available without the games on our doorstep. We originally speculated

that the Games would be worth �600 million to the region so the fact

that we got �1 billion in contracts is great news. Those contracts

range from everything from the construction of the stadium to

supplying plans for the stadium. They also spread to the momentos

you might buy during the Games. some companies it is more than just

being involved and the boost it gives employees. There will be

transport provided by a Suffolk County Council. It is nice to have

everybody involved but for travel services especially it is the icing

on the cake to have won this contract and to have our buses

going into the Olympic village. It is a win win for everyone. It may

just be nine months away, but there are still more contracts are to be

one, supplying everything from bids to flagpoles.

Later in Look East: What is happening under the North

Sea to make sure we all have enough gas. And one the biggest bands in

the world up close and personal. And I am at the University of East

Anglia in Norwich waiting for the band that has been named one of the

biggest acts and the world today. - - in the world today.

An MP has called for the Chairman of the James Paget Hospital in

Gorleston to stand down. Therese Coffey, the MP for Suffolk Coastal,

claims to be speaking for GPs and patients who are worried about

standards at the hospital. She is at Westminster now.

Is this not a call that should have been made in private and behind

closed doors? We have been having discussions, and particularly my

two colleagues, and I have not been able to make all of those meetings.

There was a debate in Parliament today and there was an anonymous

letter from GPs and I thought that I could not debate today without

going into further detail about what I think should happen next.

What difference would it make if you change the man at the top? You

still have the same level beneath it. I was careful to point out that

there were improvements but I have already discussed this very briefly

with John Hemming and I had already sent him a message about what I was

going to say. Essentially, my perception was that the chairman of

the trust felt that it weighs CQ see that had problems instead of

the hospital itself. I want to note that the Chief Executive had

accepted the feelings after the second report. So you have had a

conversation with him this morning. Is he going to do what you asked

him to do? We do not have that conversation. His -- it is up to

John Hemming to make that decision. I recognise that he has been doing

a reasonable job. I am not trying to say that everything is a

disaster at the hospital, but when you have had to go failures, I am

concerned about the third report ending in failure. Perhaps it is

time for someone else to take up the reins. You implied that the

hospital is heading for disaster. Do you stick with that? I don't

think I did imply that. I said that I felt that the chairman had not

taken on board fully the feelings that had been identified and almost

seemed to think that the sea to sea had got it wrong. I think it is

wrong that I can speak up for patients -- that I have to speak up

for patients who have lost confidence in leadership. Sometimes

Members of Parliament have to be critical friends and say things

that are perhaps unpalatable. We asked for an interview with John

Hemming but were told he was not available. The hospital trust has

Travellers evicted from Dale Farm in Essex have told Look East they

are going to move back. Bailiffs are now clearing nearly 50 pitches

built illegally at the site near Basildon. But the travellers say

once the bailiffs have gone, they will tow their caravans back on.

Another grain of roles in two Dale Farm as diggers tear up pictures

built without planning permission. It has been a week since right

place tore down the barricades. Activists only held out for a few

hours. This debris is the only sign of trouble from last week. Now the

dealers are here, hard at work. So far, 13 parts have been removed and

secured. -- bailiffs are here. Some of the people who were evicted have

crammed onto illegal pitches and say that once the bailiffs are gone

they will simply move back. We will move back into our pitches. We have

no place to go. If we did be would not be here looking at all of this.

At the end of the day all of these pages will be filled back in.

will be another breach of the law so I would say to them not to do it

again because the whole thing will start again. We will do our best to

Secure the site so that vehicles cannot get on it. Meanwhile, the --

des MP says that this footage showing him a involved calls for an

investigation for his treatment. A man has been remanded in custody

charged with stabbing his father, a police officer and a police dog.

Dog handler Steven Jay was injured in Nacton Road on Tuesday night.

21-year-old Asher Peecort was charged with two counts of wounding

early today. He has been remanded to appear at Ipswich Crown Court

next month. A woman who accidentally killed her

husband when she drove into him after a row has been given a

suspended sentence. Suzanne Knox from Lowestoft had admitted causing

death by careless driving. She's been placed under a supervision

order and ordered to do 100 hours of unpaid work. She had meant to

pull up beside Anthony Knox as he sat on the pavement. He died later

in hospital. Mrs Knox was cleared last month of causing death by

dangerous driving. She has also been banned from driving for 18

months. Ipswich Town has confirmed its star

striker is being treated for gambling addiction. Michael Chopra

is receiving treatment at a specialist clinic and the club has

asked its fans to give him their support.

He was called the bargain of the summer, today a problem he had not

bargained for became public. He has got a problem. It is more than a

problem it was an illness. We knew that when we signed him but we did

not know the extent of it. It is a credit to Michael that he is doing

something about it. Michael returned to training today. The 27-

year-old has been in a clinic for the last month. The Hampshire-based

site was set up by the former England and Arsenal defender Tony

Adams to help treat troubled sportsman. He is feeling great

about himself because he knows he has got the support of the club and

the team. I would ask of our great supporters to help Michael through

this tough time. The striker, who joined the blues from Cardiff in

the summer, has scored five goals for a town this summer. We have

learned that the forward will hope to add to his tally when he starts

awake to Millwall on Saturday. -- You are watching Look East from the

BBC. Coming up: A star of classical music is coming

We don't need reminding that gas is getting a lot more expensive but

there is another problem. We don't keep enough of it in storage. For

example, in France they have enough in reserve to last for 87 days, but

in the UK it is only 14. But we could soon get a new storage

facility off the coast of Norfolk. To see how it will work, Amelia

Reynolds went to see another one in It is being called the UK's best

kept energy secret. After a 20 minute helicopter flight, two gas

platforms come into view. We are lucky, a clear sunny morning. I

cannot help thinking that this would be a more intimidating place

to land in different conditions. The Rough gas fields National

supplies have been depleted but under the stern was a buyer, --

stone reservoir, it acts like a sponge. Gas can be pumped in and

taking out again depending on price and demand. When demand is low in

the summer, we take gas and put it in the ground underneath this

facility. In the winter when demand is higher, we let the gas flow back

out into the national transmission system and into people's homes.

What does that do for the consumer? Will it mean lower bills? Storage

means that the price spikes will be smoothed over. Tim's work two weeks

on, three weeks off. -- teams work. This is where they sleep and relax.

A hotel in the middle of the North Sea. On the day I visit I am told

the reservoir is almost full. But in a report on energy security this

week, MPs are concerned that the UK only has 14 days what of supply in

storage. The thing about that figure is it is very good for a

simple comparison but it does not reflect the way the gas storage

market works. The Rough facility provides around 10 % of the UK's

demand -- supply. The cost of building a gas storage facility off

of the Norfolk coast is estimated at �1.5 billion. As I prepare to

leave the platform I am given something to think about. Centrica,

the company behind these projects, is also investing massively in wind

farms, a sign which our feature energy -- our future energy supply

it will rely on. And you can see more on that story

on this week's Politics Show this Sunday on BBC One at midday.

One of the biggest names in classical music, Julian Lloyd

Webber, has been announced as the artist in residence at the

Cambridge Corn Exchange. It means he'll give recitals, work with

local music groups and hold music masterclasses, and he can tell us

more as he joins us now from Cambridge.

What is the point of being an artist in residence was not what

are you hoping to achieve? It is a new thing for me. I think it is an

unusual idea that you have the same person ever quite a few different

concert. I think the challenge for me is to build the trust of an

audience and I hope to work a lot locally with the different local

magicians and musician groups. musicians and musician groups. You

say there will be talks and things like that. What do you hope to

achieve? I always believe in bringing music as closely as

possible to people so obviously I will introduce all of the pieces in

my own concert. It is good to build that kind of interaction with an

audience and make the whole experience a bit more intimate.

Cambridge is a university city and you are particularly interested in

attracting young people to classical music. Yes, I really am.

I believe very strongly in music education. I am involved in a

project that is based on a Venezuelan programme that has had

an astonishing impact on that country. I would love to see this

scheme will out everywhere. I have always believed in music. I think

it is a birthright for children. It should be, anyway. You come from a

musical family. What was the introduction for you? We just had

music in the background. My father was a composer and my mother used

to teach young children the piano and we had musicians coming in and

out of the flat. I always feel very sorry for our neighbours because it

was an extremely noisy block of flats we lived in. We wish you all

the best with this new post and hopefully we will hear more of you

as it goes on. Thank you very much for joining us. Thank you very much.

I am looking forward to it. Now to a different type of music

which had people queuing overnight for tickets. Coldplay have sold 50

million records, won seven Grammy awards and have just been named

best act in the world at the Q Awards. Tonight they are at the

University of East Anglia in Norwich as part of the Radio One

student tour and this morning they warmed up by playing live on Radio

One with just a few students and Louise Holmes as the audience.

This is BBC Radio One. Then Martin! Hello Norwich! Radio One had rolled

into town and were busy getting ready. Back outside, a queue was

beginning to form. The University released just a handful of tickets

on their Facebook site. I am buzzing for it. It is Coldplay

fever on campus. This is easing the stress of the workload. I was

really stressed in the library. missed out on the day that is going

on tonight so I resigned myself to stop listening to music for a

little while. It is so surreal having Coldplay, one of the biggest

bands around, playing at this little gate. The DJs had spent the

week travelling around meeting students and having fun. I tried to

mingle in. The students are a huge part of what I think keeps music

making. It is a time in your life when music really means something

to you. Chances are that you and your group of friends are all

really into music at that point in your life. It is an experience.

band have a right and they had just flown in from their European tour

# I won't let go # I what let go -- # You use your hard as a weapon #

And it hurts like having # For the students it was a chance to get up

close and personal but tonight those lucky enough to get tickets

will have quite an experience. Heloise proudly showed me her

photograph of herself with Chris Martin.

She was the one we were all Andy as of today. All of the stars queue up

to be on this programme, don't Let's get a look at the weather. We

have had an area of pressure move up and it pushes across here. You

can see from the satellite had just how cloudy it was earlier. There

was some rainfall and the chart shows where the more intense bursts

were. For a lot of us it has just been patchy with a bit and drizzle

around. This evening there is still a risk of a light rain or drizzle.

It looks as though it is confined to the west but do not be surprised

if you get a spot or two. It is a bit of a misty and to the night.

You will see clearing skies every night and that is where we will get

the lowest temperatures, around seven Celsius. Further east, ten

Celsius. The winds will swing around. They will be north-westerly

by the end of the night. Tomorrow is another fairly cloudy day. A bit

of an east and west divide. One or two mist Apaches and there will be

lots of cloud abounds. -- mist patches. There could be some

sunshine for the West and that is where we will get the best

temperatures, which could climb to about 14 Celsius. In terms of winds,

they go more south. They will be north and east LA, I am sorry. They

will be like in strength. -- north- westerly. The next five days look

like this. On the whole, the weekend looks fairly dry and breezy.

You will see some mild temperatures and some south-westerly winds will

working in some mild or air. There will be a bit of cloud. Do not be

surprised if on Saturday there are times when it is rather cloudy.

Sunday looks like the cloudier of the two days. Overnight Saturday