13/12/2011 Look East - East


13/12/2011

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Welcome to Look East. In the programme tonight...

:00:09.:00:13.

Resorting to pedal power. How high inflation and squeezed incomes are

:00:13.:00:19.

hitting us in the east. It would be nice to have a bigger pay rise. But

:00:19.:00:23.

we just have to cut back on things that are not really essential.

:00:23.:00:28.

From bikes to beer. The squeeze is on in the run-up to Christmas. The

:00:28.:00:31.

government says it is the only way. That combination of low interest

:00:31.:00:35.

rates and taken the load out of tax and tax cuts for people on middle

:00:35.:00:39.

incomes is a way to help struggling families.

:00:39.:00:42.

The chief executive of the James Paget Hospital says she is to

:00:42.:00:46.

retire in the interests of patients and staff.

:00:46.:00:48.

And the inspiring story of the serviceman shot four times in

:00:48.:00:58.
:00:58.:01:05.

Afghanistan, warned he could lose a First tonight, how the economic

:01:06.:01:11.

squeeze is affecting consumers in the East.

:01:11.:01:14.

A number of surveys out this week will highlight the squeeze on

:01:14.:01:19.

household incomes and the state of the economy. As you may have

:01:19.:01:22.

already heard, the headline rate of inflation came down last month to

:01:22.:01:28.

4.8%. But that will be cold comfort for most of us. Average earnings in

:01:28.:01:32.

this region actually went down over the last 12 months by 0.1%. Which

:01:32.:01:36.

means, for anybody in work, average living standards fell by nearly 5%.

:01:36.:01:39.

That is having a big impact on business. Richard Bond is is at

:01:39.:01:48.

Pulham Market in Norfolk. Welcome tune -- welcome to the

:01:48.:01:51.

Cherry Lane Garden Centre, where staff are busy stocking up,

:01:51.:01:56.

stacking shelves for doors to open tomorrow for another busy day of

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Christmas trading. This is part of the QD chain, which has grown

:02:03.:02:09.

rapidly over the last four years, going from 26 to 38 stores, in the

:02:09.:02:15.

East of England. It is one of the chain benefiting from be consumer

:02:15.:02:21.

squeeze. That has continued, down 5% year-on-year. I went to

:02:21.:02:24.

Lowestoft to see how one family business is coping.

:02:24.:02:30.

Richard Braybrook used to drive to work, but no more. We used to have

:02:30.:02:39.

two cars, but we thought it was getting very expensive. Insurance

:02:39.:02:43.

and petrol especially. It made sense to give away one of the cards

:02:43.:02:49.

and start cycling. He works in Lowestoft. So many staff has

:02:49.:02:53.

stopped driving to work, the company has had to build an extra

:02:53.:02:59.

shed for all the bicycles. The company makes horticultural

:02:59.:03:03.

equipment. The fact that living standards are being squeezed by

:03:03.:03:09.

high inflation has helped this business. We have seen an increase

:03:09.:03:13.

in grow your own projects and things for storing and harvesting

:03:13.:03:19.

products. Storage racks, that sort of thing. The growth your own

:03:19.:03:24.

market has been good. People think about saving money by growing their

:03:24.:03:30.

own products. The staff got a 2% pay rise this year. But with

:03:30.:03:35.

inflation at 5%, they are feeling the squeeze. It would be nice to

:03:35.:03:40.

have a bigger pay rise. But we have to cut back on things that are not

:03:40.:03:46.

really essential. I am trying to keep my field economy up, so I

:03:46.:03:51.

drive around much slower and be more economic will. Things like

:03:51.:03:56.

petrol make things harder. I try to cycle into work. The consumer

:03:56.:03:59.

squeeze has sunk its claws into some of the leading blue-chip

:03:59.:04:05.

companies. Shares in Thomas Cook have collapsed because people are

:04:06.:04:11.

not be keen as many holidays. Passengers at Stansted Airport are

:04:11.:04:16.

down 25% in four years. Because people are old -- because people

:04:16.:04:22.

drive less, this class company has made 200 staff redundant nationwide.

:04:22.:04:28.

Less driving means a few broken windows. The ways in which we are

:04:28.:04:35.

saving pennies are affecting the economy in lots of different ways.

:04:35.:04:40.

So consumers under pressure. Justin Farrington-Smith is the managing

:04:40.:04:45.

director of QD Stores. How hard-up are people? I think it is a very

:04:45.:04:50.

tough time. Interest rates have gone down, giving people more money

:04:50.:04:54.

over the last 12 months, then not having that benefit over the last

:04:54.:05:00.

12 months. People need to look for bargains. You say spending patterns

:05:00.:05:05.

depend on the time of the month inure stores? We see people

:05:05.:05:10.

spending more towards Speedy. That is those paid monthly. -- towards

:05:10.:05:18.

days on which they are paid. We in these tough times past, assuming

:05:18.:05:23.

both times will, do you think customers will desert you? I think,

:05:23.:05:28.

once we have captured a customer, we keep them for a long time.

:05:28.:05:33.

Having been around in this region for 25 years, the company is well

:05:33.:05:38.

known and we try to keep people. We have seen more people are visiting,

:05:38.:05:42.

but also seeing the average basket spend is decreasing. High is

:05:42.:05:48.

trading going? Christmas trading is OK. We have seen improvements on

:05:48.:05:51.

the run-up to Christmas. This has been a good week and I think we

:05:52.:05:56.

will have a better December than over the last 12 months. Do you

:05:56.:06:00.

think people have made sacrifices during the year and want a good

:06:00.:06:04.

Christmas? I think people definitely want a good family

:06:04.:06:08.

Christmas and we have to fight very defeat -- we have to fight very

:06:08.:06:14.

hard for trading in January. important week for trading news.

:06:14.:06:18.

Tomorrow unemployment and retail on first tonight. We shall bring you

:06:18.:06:24.

those details. Thank you.

:06:24.:06:26.

Another business that is feeling the effects of the current economic

:06:26.:06:29.

climate is a micro-brewery in Northamptonshire. The award-winning

:06:29.:06:33.

Christmas ale is made by Hoggley's. But this year, with the cost of

:06:33.:06:37.

production going up, they decided not to make it.

:06:37.:06:44.

This is Hoggley's, a brewery run by a family launched in 20 -- launched

:06:44.:06:50.

in 2006 with redundancy money. Their wounds to start his Yuletide.

:06:50.:06:56.

The malt is pale and quite a lot of crystal malt. -- their winter

:06:56.:07:02.

starts his Yuletide. The flavours have some crystal malt, with the

:07:03.:07:07.

taste of biscuits. It is like Christmas in a glass. Last

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Christmas, 1,200 bottles were sold. Can I interest you in any Christmas

:07:16.:07:22.

ales? But it seems to be too rich this year. Customers were telling

:07:22.:07:30.

us that the price for the Yuletide ale was too big. Customers thought

:07:30.:07:38.

it would be too much this time. As we have alternatives, it is cheaper,

:07:38.:07:42.

customers went for that. It is not just the cost of the raw

:07:42.:07:50.

ingredients, duty on their average bear is 45p per bottle. It is 64p

:07:50.:07:55.

on the Yuletide ale. That puts the retail price over �3. In times of

:07:55.:08:00.

pretension, people have to be glass half-full or glass half-empty, cure

:08:00.:08:05.

the glass is completely empty. But the decision not to brew may have

:08:05.:08:10.

cost them dear after the beer was included on an influential list of

:08:10.:08:15.

the top ten winter ales worldwide. We decided not to brew it

:08:15.:08:19.

economically, but we could have sold more of it had we gone ahead.

:08:20.:08:24.

It is a bitter blow. They are not quite staring at the bottom of the

:08:24.:08:28.

glass, but those extra sales would have made an extra Christmas

:08:29.:08:35.

present. Earlier this afternoon, the

:08:35.:08:39.

consumer affairs minister, Edward Davey, was in Bedford. He was there

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to talk about the report by retail expert Mary Portas. It calls for

:08:43.:08:46.

new measures to help traders in town centres. I began by asking him

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what hope he could offer people feeling the pinch.

:08:51.:08:56.

We are trying to help those are really struggling. We are taking

:08:56.:09:01.

some of the lowest paid out of income tax. That is for people on

:09:01.:09:05.

lower and middle incomes. We want pensions and benefits to call up

:09:05.:09:10.

with inflation, to protect people when on low income has. There are

:09:10.:09:16.

some good signs, but times are difficult. What about small

:09:16.:09:22.

businesses, making up 99% of the East's economy? Many of them see

:09:22.:09:28.

times are difficult. What hope can you give them? Small businesses are

:09:28.:09:34.

crucial to the growth strategy. We want to remove some regulations, so

:09:34.:09:38.

that business rate relief can continue to give assistance. We are

:09:38.:09:42.

trying to work with the banks, through things like credit easing,

:09:42.:09:47.

to make sure that small businesses can get the credit needed to invest

:09:47.:09:54.

in businesses and to go off. What about the high streets? -- and to

:09:54.:10:02.

grope. You even ask the bringers of made porters? How can you increase

:10:02.:10:08.

things if people do not have the money to spend? -- you even asked

:10:08.:10:12.

Mary Portas. Businesses need to collaborate and work with the local

:10:12.:10:17.

authorities to get more investment and take on the challenge of the

:10:17.:10:22.

Internet, the large supermarkets and out of town's shopping centres.

:10:22.:10:28.

Mary Portas has charted a way forward. These are difficult times

:10:28.:10:34.

in terms of people's finances, but as we try to take people on lower

:10:34.:10:39.

and middle incomes out of tax, keep pensions up with the cost of living,

:10:40.:10:43.

hopefully people will have the money to spend in the invigorated

:10:43.:10:49.

high streets. What is your final message for those people do you

:10:49.:10:52.

want to vote for you as they approach what is looking like it

:10:52.:10:57.

could be a pretty stark Christmas? The most important thing, of course,

:10:57.:11:03.

is to keep interest rates low. That combination of lower interest rates

:11:03.:11:08.

and a low paid out of tax can help struggling families. Edward Davey,

:11:08.:11:14.

thank you very much. So how is the squeeze affecting

:11:14.:11:18.

your Christmas? Are you cutting back? We would like to hear from

:11:18.:11:21.

you. You can call, e-mail or visit our Facebook page. We will be

:11:22.:11:24.

looking at some of your stories later this week.

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Still to come tonight... The students thinking twice about going

:11:27.:11:30.

to university. And Kevin Burch in Colchester. The conflict in

:11:30.:11:34.

Afghanistan has given many tragic stories, but tonight one of

:11:34.:11:38.

inspiration involving a servicemen shot four times who was warned he

:11:38.:11:43.

could lose a leg, but is now back playing football. More on that

:11:43.:11:53.
:11:53.:11:56.

The Chief Executive of the James Paget Hospital is stepping down.

:11:57.:12:02.

The hospital has had two formal warnings over quality of care and

:12:02.:12:05.

management criticised from local GPs.

:12:05.:12:10.

When the Health Secretary visited the James Paget last month it was a

:12:10.:12:14.

hospital in crisis. Its management found wanting by the Care Quality

:12:14.:12:19.

Commission, the chairman falling on his sword. Peter Franzen became

:12:19.:12:25.

interim chairman, but the much- criticised Chief Executive stayed

:12:25.:12:28.

in her post. Some people think you are the problem and you should have

:12:28.:12:34.

resigned. I know that has been said, but we are a team and I am part of

:12:34.:12:38.

that. Everyone is focused on improving patient care, continuing

:12:38.:12:42.

the good work and we want to take that forward. It is about

:12:42.:12:46.

leadership, making sure that leadership at all levels, through

:12:46.:12:52.

the hospital, is able to give within the trust and for the public

:12:52.:12:56.

beyond an absolute assurance about the pursuit of policy. In a

:12:56.:13:06.
:13:06.:13:18.

statement today, Wendy Slaney It says Wendy Slaney will remain in

:13:18.:13:24.

post until a successor is recruited. Insiders do not that she

:13:24.:13:31.

effectively junked before being pushed. -- insiders do not doubt.

:13:32.:13:35.

New research by the University of East Anglia claims up to 40% of

:13:35.:13:37.

elderly or stroke patients have their medication delivered

:13:37.:13:41.

incorrectly by nurses. They were given the wrong dose at the wrong

:13:41.:13:43.

time. The research was supervised by Professor David Wright. He is

:13:43.:13:48.

here now. A lot of people watching will be concerned for elderly

:13:48.:13:53.

relatives in hospital or for themselves. Should people be?

:13:53.:13:56.

not think they should be too concerned. Most of those areas

:13:56.:14:02.

where medicine is given, it is too late, several hours after the

:14:02.:14:06.

prescription is given. It is also where it is prepared by the nurse

:14:06.:14:10.

and we think it could have been done better. Most will not harmed

:14:10.:14:16.

the patients. How could it be done better? We looked at patients with

:14:16.:14:21.

difficulties swallowing. It is involving where people would have

:14:21.:14:25.

capsules. The nurses have to think about how to give that been the

:14:25.:14:29.

easiest way. Sometimes it is perfectly safe, other times not. We

:14:30.:14:34.

found instances where things could be done better. If you are given

:14:34.:14:39.

the wrong dose daily, things could go wrong. I do not think these

:14:39.:14:43.

where every day. It was one of errors, Ypres and nurses on

:14:43.:14:48.

different days. It would happen to a patient wants them happen

:14:48.:14:52.

different league to a different patient. Is this because we do not

:14:52.:14:59.

have enough money -- we do not have enough nurses? I think it is

:14:59.:15:03.

because of medicines are consequent -- a complicated. Some unease to

:15:03.:15:09.

help patients with making decisions. It is for the pharmacy to inform

:15:09.:15:15.

the nurses about different types of medicine. You cannot expect a nurse

:15:15.:15:20.

to have all the knowledge. We need to work as a team. That way we can

:15:20.:15:25.

decide what is best. This research was done a few years ago. Are

:15:25.:15:32.

things getting better? I think things are getting better. We have

:15:32.:15:36.

a -- an approach were pharmacies give better information. We know

:15:36.:15:42.

that was well received. At this is not to frighten people. You will be

:15:42.:15:46.

looked after well in hospital? Nurses will always try to do their

:15:46.:15:56.
:15:56.:15:57.

A seaside theatre in Suffolk maybe forced to close after its audiences

:15:57.:16:03.

have fallen. It has been in business for over

:16:03.:16:06.

100 years but ticket sales are down. Balancing the books have become a

:16:06.:16:14.

struggle. There are four dressing rooms here. This theatre company is

:16:14.:16:23.

one of many groups that calls this theatre home. It stages two shows

:16:23.:16:24.

per year but fears that its short next April maybe it last. It seems

:16:24.:16:30.

to be very dire. There is a threat that this theatre will be closed in

:16:30.:16:40.
:16:40.:16:40.

June. Local orchestras used it. Fundraisers and charities use it.

:16:40.:16:47.

There is nowhere else for us to go. The order of the theatre, their

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counsel, is spending �250,000 per year to keep the theatre afloat,

:16:54.:17:01.

but funding will end next year. has come down to a point where it

:17:01.:17:06.

is unsustainable. We are subsidising everybody who comes to

:17:06.:17:12.

the door to the sum of �7.50. management team has been left with

:17:12.:17:18.

no choice but to cancel shows and bookings after next June. I have

:17:18.:17:22.

got shows that I have got booked in for the rest of the year which I

:17:22.:17:27.

will now have to cancel. One hope is that a charitable trust might

:17:27.:17:31.

take over the running of the theatre. But with just six months'

:17:31.:17:34.

notice supporters who want to save the theatre will have their work

:17:34.:17:41.

cut out. At teenager from Essex accused of

:17:41.:17:44.

causing trouble during the eviction at the Dale Farm travellers' site

:17:44.:17:49.

has been charged with a public order offence. The charge relates

:17:49.:17:54.

to an incident on 19th October. The Seventeen-year-old has been

:17:54.:18:00.

released on bail. He will appear in court in Basildon in January.

:18:00.:18:07.

5 DVLA officers in our region look set to close. They are among 39 it

:18:07.:18:11.

regional offices that the Government wants to shut. It says

:18:11.:18:17.

that the proposal, which will now be consulted upon, will save money.

:18:17.:18:22.

Norwich has been chosen to pioneer local TV. It is one of 20 places

:18:22.:18:28.

where the government back wants to set up stations. Norwich was chosen

:18:28.:18:37.

from a shortlist of 65. Bids from commercial and not-for-profit

:18:37.:18:44.

organisations will be looked at. Southend United are at home at in

:18:44.:18:54.
:18:54.:19:05.

Back on the ball - the hero of Helmand.

:19:05.:19:08.

The number of sixth-formers applying for a university place

:19:08.:19:12.

this year is expected to fall by more than 2000 because of fears

:19:12.:19:17.

about debt and unemployment. Next year most universities will

:19:17.:19:22.

raise their fees to �9,000 per year. Most A-level students have to tell

:19:22.:19:26.

the schools this week if they want to go to university. We have

:19:26.:19:28.

discovered that even some of the brightest teenagers are thinking

:19:29.:19:32.

twice before submitting application forms.

:19:32.:19:36.

It may be the last week of term, but for these pupils big decisions

:19:36.:19:42.

must be made. It is not a case of only where to apply, but even

:19:42.:19:47.

whether to apply. From next year most universities will cost �9,000

:19:47.:19:52.

per year in fees. That means these students could

:19:52.:20:00.

start work owing �54,000. financial strain is enormous. We

:20:00.:20:07.

know university is worth it, but we need to think about whether we need

:20:07.:20:17.
:20:17.:20:18.

to go because of the strain. We are trying to think of all the options.

:20:18.:20:23.

Last year at this school 150 students it of 170 applied to go to

:20:23.:20:29.

university. This year so far only 90 students could have 195 have

:20:29.:20:33.

filled out application forms. This is one of the students who has

:20:33.:20:37.

not applied for a place. The increase has bitten off further

:20:37.:20:46.

study. He wants to go straight into the army. It made me think twice.

:20:46.:20:53.

It could be a long while before I would pay it back. In my case going

:20:53.:20:58.

to university was not the essential thing. This is one of the top-

:20:58.:21:05.

performing schools in the region. For the first time ever I have had

:21:06.:21:12.

parents wanting to talk to me. Suddenly we are talking about a

:21:12.:21:18.

massive debt. For universities the pressure to fill courses is

:21:18.:21:25.

mounting. A lack of funding at the University of East Anglia has

:21:25.:21:29.

caused the School of Music to close. Anglia Ruskin University has said

:21:29.:21:37.

it will no longer charge the top rate of fees.

:21:37.:21:41.

It could be important to students coming from an economic background

:21:41.:21:51.
:21:51.:21:51.

- back coming from a more economic background. Hopefully some students

:21:51.:21:54.

who were interested in staying locally will look at this as a

:21:54.:22:02.

positive. The deadline for going to unit - luck -- the deadline for

:22:02.:22:08.

applying to university is January 15th. Last year 15,000 students in

:22:08.:22:13.

a region applied. This year it is believed the figure may be down by

:22:13.:22:18.

15 %. That is 2000 students who will be looking for a job at a time

:22:18.:22:24.

when youth unemployment is the highest in a generation.

:22:24.:22:27.

If you are affected by the rise in university fees we would love to

:22:27.:22:36.

hear your stories. Please contact No for an inspiring story. It is

:22:36.:22:40.

about Tony Fitzpatrick, a paratrooper who was shot four times

:22:40.:22:44.

last year while serving in Afghanistan. His injuries were so

:22:44.:22:48.

bad he almost lost his leg. Happily that did not happen, but

:22:48.:22:52.

Tony knows it was touch and go. Fast forward one year and things

:22:52.:22:56.

look much better. The leg is getting stronger and amazingly Tony

:22:56.:23:01.

is back doing what he loves to do - playing football. Our reporter went

:23:01.:23:04.

to beat him. Tony Fitzpatrick is under no

:23:04.:23:07.

illusions just how lucky he has to be walking, let alone playing

:23:07.:23:11.

football. When you see the damage the bull has left behind you can

:23:11.:23:19.

understand why. He was hit three times in the right leg and once in

:23:19.:23:23.

the left leg. It was literally in and out but it is near the main

:23:23.:23:31.

arteries. It missed the bone. I am a lucky man it really. It happened

:23:31.:23:38.

in Helmand Province last December. He underwent five operations.

:23:38.:23:43.

Amputation at one stage was a real possibility. I am one of the lucky

:23:43.:23:49.

ones. Some people are not as lucky as me. Some people would love to be

:23:49.:23:52.

able to walk let alone play football. I just have to keep my

:23:52.:24:02.

fingers crossed and take each day as it comes. 20 warms up for a key

:24:02.:24:06.

game in the our make-up. His team is playing against their viewers

:24:06.:24:12.

rivals. -- against their rivals.

:24:13.:24:17.

Neither side wants to lose. It is fast and ferocious. Tony

:24:18.:24:26.

Fitzpatrick is loving it. He sums up the spirit of all this. He came

:24:26.:24:33.

out of recovery and the first thing he said to us was that he would be

:24:33.:24:43.
:24:43.:24:49.

back fit to play next year. He is football mad. Being able to do that

:24:49.:24:59.
:24:59.:25:01.

now - I thank my lucky stars. man they call the tenacious

:25:01.:25:05.

midfield dynamo was back to doing what he does best.

:25:05.:25:06.

what he does best. What a terrific story.

:25:06.:25:15.

Here is the weather: We had some wild weather last night. It was all

:25:15.:25:25.
:25:25.:25:27.

driven by this era of low pressure. There were gusts of 60 mph. It has

:25:27.:25:33.

not been quite so windy today. But there has been much cooler air

:25:33.:25:42.

coming in. Tonight will be frosty. It could be a icy patches on the

:25:42.:25:52.
:25:52.:25:52.

road. There are some isolated wintry showers lingering. By the

:25:52.:25:57.

end of the night there will be a light south-westerly. Temperatures

:25:57.:26:07.
:26:07.:26:08.

well below. We could get a frost just about anywhere. It will be a

:26:08.:26:17.

cold start tomorrow. There should be a fair bit of sunshine. One or

:26:17.:26:27.
:26:27.:26:38.

two places and make get away with a dry day. It will be chilly. Food

:26:38.:26:42.

afternoon further spells of sunshine. Still the chance of

:26:42.:26:52.

isolated wintry showers. On Thursday there maybe at area of

:26:52.:26:56.

low-pressure. We are keeping an eye on it. That may bring rainfall

:26:56.:27:01.

overnight on Thursday. There is uncertainty as to how far

:27:01.:27:07.

northwards that will push. Once that moves away to the east it will

:27:07.:27:11.

introduce north-westerly winds which means cooler temperatures by

:27:11.:27:16.

the weekend. A potential for wintry showers over

:27:16.:27:25.

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