Browse content similar to 13/02/2017. Check below for episodes and series from the same categories and more!
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A BBC Midlands investigation has discovered widespread over charging | :00:00. | :00:10. | |
An undercover reporter was charged more at the tills | :00:11. | :00:15. | |
than the shelf price shown, in two thirds of stores visited. | :00:16. | :00:19. | |
Tesco says it will now double check pricing in all its stores. | :00:20. | :00:22. | |
Jonathan Gibson has this exclusive report. | :00:23. | :00:25. | |
If we see a special offer in the supermarket, we expect to pay | :00:26. | :00:28. | |
But it's not always the case at Tesco in Dudley. | :00:29. | :00:43. | |
The BBC's Inside Out programme visited 50 | :00:44. | :00:57. | |
Tesco scores across England and found out of date special offers | :00:58. | :00:59. | |
Workers at this store in Coventry, blamed being short-staffed. | :01:00. | :01:21. | |
At other stores, it's a recurring problem. | :01:22. | :01:32. | |
Obviously, there are major problems with their control of | :01:33. | :01:34. | |
the special offers and it's the special offers that bring | :01:35. | :01:38. | |
customers in and make people reach for more | :01:39. | :01:40. | |
and, perhaps, spend a little more than they meant to when they came | :01:41. | :01:43. | |
Tesco wouldn't provide a spokesperson for interview | :01:44. | :01:49. | |
but, after reviewing the BBC's evidence said,... | :01:50. | :02:08. | |
Following our investigation, Britain's biggest | :02:09. | :02:13. | |
supermarket has said it will be double checking the accuracy of | :02:14. | :02:16. | |
That's more than 3500 stores across Britain. | :02:17. | :02:23. | |
You can see more on that story on Inside Out West Midlands - | :02:24. | :02:29. | |
which is available to watch on the BBC iPlayer. | :02:30. | :02:34. | |
The amount of shoplifting from convenience stores | :02:35. | :02:36. | |
across the country has reached record levels. | :02:37. | :02:45. | |
A survey of more than 7,000 local UK shopkeepers estimates | :02:46. | :02:48. | |
they're losing around 131 million pounds a year. | :02:49. | :02:50. | |
Our reporter Amy Cole has more on this, so it's clearly | :02:51. | :02:53. | |
Yes, it's a problem that's affecting shopkeepers up and down the country. | :02:54. | :02:57. | |
The Association of Convenience Stores says its members are losing | :02:58. | :03:00. | |
an average of more than ?2,500 a year. | :03:01. | :03:05. | |
Now the problem of shoplifting has got so bad for Paul Cheema | :03:06. | :03:09. | |
in Coventry, that's he's put a bicycle chain on his meat fridge. | :03:10. | :03:13. | |
When a customer now comes in, the alarm goes, first on our | :03:14. | :03:27. | |
chillers which alerts our team so one of the team then have | :03:28. | :03:29. | |
to come down to, you know, inconveniently open the padlock, | :03:30. | :03:32. | |
now, for our customers to get into the chillers. | :03:33. | :03:34. | |
And we've had to do this for the amount of theft that | :03:35. | :03:37. | |
Yes, he has, but he says it's time-consuming to monitor. | :03:38. | :03:43. | |
He's also taken to shaming thieves by putting their picture up | :03:44. | :03:45. | |
in store and on social media, because shoplifting is costing | :03:46. | :03:48. | |
Some days, they take away ?250 worth of stock. | :03:49. | :03:55. | |
The police are very thin on the ground. | :03:56. | :03:57. | |
What I'm saying is the government need to give the police more support | :03:58. | :04:02. | |
and they need more resources so we are all working together in a good | :04:03. | :04:06. | |
Paul said there he doesn't blame the police, but what are they doing? | :04:07. | :04:14. | |
West Midlands Police says it takes shop lifting seriously and says it | :04:15. | :04:17. | |
solves more than half of reported incidents in Coventry. | :04:18. | :04:23. | |
The force says shopkeepers should consider installing CCTV, | :04:24. | :04:26. | |
put in adequate lighting and not place expensive stock by the door. | :04:27. | :04:32. | |
Paul says he'll continue to do what it takes to protect his store. | :04:33. | :04:39. | |
West Midlands police have confirmed that four men have been arrested | :04:40. | :04:42. | |
in connection with the theft of three million pounds | :04:43. | :04:44. | |
worth of engines, from Jaguar Land Rover in Solihull. | :04:45. | :04:48. | |
The machines, which were taken on January 31st, | :04:49. | :04:51. | |
were recovered from two locations in Warwickshire earlier today. | :04:52. | :04:55. | |
The men aged between 29 and 56 were arrested on suspicion | :04:56. | :04:58. | |
of conspiracy to steal - and have been bailed | :04:59. | :05:00. | |
MOre than 2000 people have signed a petition to try and ban US | :05:01. | :05:13. | |
President Donald Trump from visiting Birmingham. | :05:14. | :05:14. | |
It follows reports that he may come to the city | :05:15. | :05:17. | |
The Labour MP for Birmingham Hodge Hill, Liam Byrne, | :05:18. | :05:20. | |
This is a chap who has shown tremendous disdain for veterans, | :05:21. | :05:24. | |
for within, for truth, for the rule of law and, indeed, | :05:25. | :05:27. | |
And, so, if I thought we could bring him to Birmingham, | :05:28. | :05:31. | |
take him out for a curry, and change his mind on a few things, | :05:32. | :05:34. | |
I'd be, you know, helping roll-out the red carpet but, | :05:35. | :05:36. | |
actually, I think it be quite a one-way conversation. | :05:37. | :05:40. | |
"We can't live like this" - the frustration from families | :05:41. | :05:43. | |
in Coventry, who say they're suffering from poor health | :05:44. | :05:44. | |
They believe the blame lies at the door of the city's largest | :05:45. | :05:50. | |
social housing landlord, Whitefriars - which manages more | :05:51. | :05:55. | |
The tenants got in touch with BBC Coventry and Warwickshire, | :05:56. | :06:00. | |
It's all behind my children's high chair. | :06:01. | :06:08. | |
Laura Burch has been living here for four years. | :06:09. | :06:16. | |
The mould, she says, has been around just as long, | :06:17. | :06:18. | |
no matter how often she cleans it, it keeps returning. | :06:19. | :06:21. | |
My daughter is coughing through the night. | :06:22. | :06:25. | |
It's affecting his school work because he's awake | :06:26. | :06:28. | |
After Laura sent these images to the BBC, Whitefriars did | :06:29. | :06:32. | |
come round last week to make some repairs. | :06:33. | :06:37. | |
They've told us they've spent ?1,000 in her flat dealing with damp | :06:38. | :06:40. | |
and Laura's recent complaints are linked to a minor water leak, | :06:41. | :06:42. | |
My curtains have gone black and mouldy. | :06:43. | :06:47. | |
We've uncovered a wider problem on this street in Willenhall. | :06:48. | :06:57. | |
At almost every home we called at there were signs of mould. | :06:58. | :07:01. | |
I paint it every three months and it comes back. | :07:02. | :07:04. | |
And with it anger from tenants who believe Whitefriars | :07:05. | :07:07. | |
I've redecorated the property about five times in four years. | :07:08. | :07:13. | |
When something is wrong, they're chasing you, | :07:14. | :07:17. | |
but when you're chasing them, they're not interested | :07:18. | :07:20. | |
Whitefriars manages social housing, and last year boasted an 87% | :07:21. | :07:33. | |
customer satisfaction rate, so when we introduced one leading | :07:34. | :07:35. | |
councillor to Laura Burch, we were expecting real surprise, | :07:36. | :07:37. | |
but the surprising truth is he'd seen it all before. | :07:38. | :07:40. | |
We'll be looking to take this up with the housing ombudsman | :07:41. | :07:43. | |
because it shouldn't take this kind of pressure and time to get action. | :07:44. | :07:46. | |
We've seen funding for social housing associations decrease year | :07:47. | :07:51. | |
on year and we're beginning to see the impact on people's living | :07:52. | :07:55. | |
No-one from Whitefriars could meet us to discuss. | :07:56. | :08:04. | |
In a statement, they said their homes are "structurally sound" | :08:05. | :08:07. | |
They claim the vast majority of cases are about condensation, | :08:08. | :08:14. | |
so they're asking tenants to clean, crank the heating up and ventilate. | :08:15. | :08:19. | |
A Birmingham man's campaigning to get sign language to be made part | :08:20. | :08:29. | |
A video of Wayne Barrow signing along to a pop song has had more | :08:30. | :08:39. | |
than two million views on social media. | :08:40. | :08:40. | |
The 25-year-old learnt to sign because both his parents are deaf - | :08:41. | :08:43. | |
and says if everyone learnt just a little, it would make | :08:44. | :08:46. | |
Someone being able to sign numbers, or prices, in sign language, or | :08:47. | :08:50. | |
directions, or going to a restaurant and asking what's on the menu, | :08:51. | :08:53. | |
Because, again, it's not until you are | :08:54. | :08:58. | |
involved in that community that you're going to be able to pick it | :08:59. | :09:01. | |
up fluently but knowing those basic science | :09:02. | :09:06. | |
can make a huge impact on someone's life. | :09:07. | :09:08. | |
That's all from me, have a good night - | :09:09. | :09:10. | |
I'll leave you with Shefali who has a look at the weather | :09:11. | :09:13. | |
Very good evening to you. Temperatures were slightly up on | :09:14. | :09:23. | |
yesterday today. You wouldn't have noticed because of the biting wind. | :09:24. | :09:29. | |
We did have some sunshine to compensate and a clear end to the | :09:30. | :09:34. | |
day but it means that temperatures are on a downward spiral. Perhaps | :09:35. | :09:41. | |
down to one Celsius. Later this week, turning warmer, cold nights, | :09:42. | :09:46. | |
cloudy with drizzly rain for much of the week but some brighter spells | :09:47. | :09:52. | |
for the weekend. The cloud is now starting to gather in some parts. | :09:53. | :09:59. | |
Temperatures for towns and cities generally above freezing. In rural | :10:00. | :10:04. | |
areas, they could flow to just below freezing. That's how we start the | :10:05. | :10:10. | |
day. Gradually, the cloud thickening up. Cloudy in cop Harrison to today. | :10:11. | :10:18. | |
Some spirits of rain. Temperatures rising to opt to nine Celsius | :10:19. | :10:22. | |
tomorrow with less of a south-easterly breeze. Tomorrow | :10:23. | :10:29. | |
night, some rain. Temperatures will generally be above freezing. 5-6 C. | :10:30. | :10:37. | |
Some mist into Wednesday morning and a largely cloudy day with a frontal | :10:38. | :10:41. | |
system pushing in from the South West bringing light and patchy rain | :10:42. | :10:45. | |
across most parts. Temperature showing signs of increasing to | :10:46. | :10:49. | |
double figures. Further ahead, a change in wind direction will | :10:50. | :10:56. | |
continue to see temperatures rise. The same for Thursday and Friday | :10:57. | :10:58. | |
with lots of cloud around. at the weekend it will be mild. | :10:59. | :11:06. | |
Largely dry, perhaps a wind -- windy at | :11:07. | :11:14. | |
Winter is not over, but it almost felt like spring today. A beautiful | :11:15. | :11:20. | |
day in some places, | :11:21. | :11:21. |