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throughout the evening on the BBC News Channel. We are back with the | :00:00. | 3:59:59 | |
late news Hello, good evening, I'm Tom | :00:00. | :00:12. | |
Hepworth. Almost 5,000 homes remain without power across the South this | :00:13. | :00:17. | |
evening. Some have been without electricity since Christmas Eve. | :00:18. | :00:20. | |
Petersfield, Aldershot and parts of Berkshire have been worst affected | :00:21. | :00:23. | |
after the stormy weather earlier this week. Southern Electric says it | :00:24. | :00:28. | |
has deployed extra staff to help customers, but flooding is slowing | :00:29. | :00:33. | |
down its efforts. At one nursing home near Basingstoke, elderly | :00:34. | :00:36. | |
residents were without power for four days and forced to spend most | :00:37. | :00:42. | |
of the festive period in bed. Here's Alastair Fee. | :00:43. | :00:51. | |
Buried under ten blankets to keep warm, Rachel has been in bed for | :00:52. | :00:55. | |
four days. Room by room, it is the same story, with no electricity this | :00:56. | :01:00. | |
has been the only way to keep out the cold. We built up blankets and | :01:01. | :01:07. | |
God knows what. The staff tried to keep us as warm as they possibly | :01:08. | :01:12. | |
can. This nursing home has been without power since Monday. Gas | :01:13. | :01:16. | |
cookers mean hot food is still being served, but it has been days since | :01:17. | :01:22. | |
they have had any heating. Despite repeated calls to Southern Electric, | :01:23. | :01:25. | |
they have literally been left in the dark not knowing when help would | :01:26. | :01:30. | |
arrive. Definitely have not been priority, it has been very hard to | :01:31. | :01:34. | |
get hold of anybody to speak to, and if you do get through they say there | :01:35. | :01:37. | |
are hundreds of homes out of electricity and they will get to us | :01:38. | :01:42. | |
when they can. This generator turned up late on Christmas Day but no | :01:43. | :01:49. | |
engineer came to collect it. When I was told the generator was coming | :01:50. | :01:53. | |
they told me that an engineer would be coming with it, and it was just | :01:54. | :01:58. | |
the driver. Staff and relatives have been doing what they can. She is | :01:59. | :02:04. | |
tucked up in bed at the moment were normally she would be sitting up | :02:05. | :02:08. | |
enjoying herself. We cannot do no more about keep her warm. Throughout | :02:09. | :02:15. | |
Christmas just three out of 26 people have been out of bed to | :02:16. | :02:17. | |
gather around the small gas heater. Southern Electric finally got the | :02:18. | :02:23. | |
power back on this afternoon, but everyone feels let down at a time | :02:24. | :02:30. | |
and a needed support the most. Southern Electric told us they are | :02:31. | :02:33. | |
trying to restore power as soon as possible and thank customers for | :02:34. | :02:38. | |
their patience. We understand it can be very frustrating for customers | :02:39. | :02:41. | |
waiting on the line wanting to talk to one of our staff members. I can | :02:42. | :02:45. | |
reassure everyone that we have plenty of staff taking calls, an | :02:46. | :02:49. | |
additional 50 people taking calls at the moment. I understand that there | :02:50. | :02:54. | |
are customers wanting to talk to customer service advisers, and it | :02:55. | :02:57. | |
can be extremely frustratingly newer waiting on the line. | :02:58. | :03:00. | |
Meanwhile, the Civil Aviation Authority says it may investigate | :03:01. | :03:02. | |
Gatwick Airport, over the disruption to flights on Christmas Eve. | :03:03. | :03:05. | |
Thousands had their travel plans ruined after an electricity | :03:06. | :03:08. | |
substation flooded. The airport has apologised and says it's now | :03:09. | :03:15. | |
operating a full schedule. Football and Southampton roared into a 3`0 | :03:16. | :03:18. | |
lead against Cardiff within half an hour. Two goals for Jay Rodriguez | :03:19. | :03:22. | |
and one from Ricky Lambert gave Saints their first win in seven | :03:23. | :03:27. | |
games. In the Championship, Bournemouth beat Yeovil Town 3`0, | :03:28. | :03:30. | |
Reading are out of the play`off places after losing 1`0 to Leicester | :03:31. | :03:33. | |
who go top, while Brighton went down 3`2 at Charlton. In League One, | :03:34. | :03:39. | |
Swindon Town lost 3`2 at Brentford. MK Dons beat Crawley 2`0. In League | :03:40. | :03:46. | |
Two, Portsmouth won their first game in nine beating Dagenham Redbridge | :03:47. | :03:49. | |
1`0 at Fratton Park. Oxford stay second despite losing 3`2 at home to | :03:50. | :03:56. | |
Plymouth Argyle. Time for a look at the weather. | :03:57. | :04:02. | |
Good evening. Another decidedly wet and windy spell during the course of | :04:03. | :04:06. | |
tonight, that will be unwelcome news where you have already had some | :04:07. | :04:09. | |
local flooding. There is a yellow warning in force. Through the course | :04:10. | :04:20. | |
of tonight, brighter colours are developing as heavy rain spreads | :04:21. | :04:29. | |
in. Maybe 60, 70 mph gusts, temperatures tonight for what it's | :04:30. | :04:37. | |
worth about three or eight Celsius. The rain might linger for a while | :04:38. | :04:41. | |
tomorrow, but generally speaking we are into a day then of bright | :04:42. | :04:45. | |
spells, a blustery day with heavy showers. Temperatures tomorrow | :04:46. | :04:49. | |
getting up to about lo double figures. | :04:50. | :04:54. | |
That's how it is looking this evening. Thank you. We will be back | :04:55. | :05:00. | |
with another bulletin at 10:15pm. Until then have a very good evening. | :05:01. | :05:05. | |
Hello there, most of us have had a quiet Boxing Day, mostly dry, | :05:06. | :05:12. | |
chilly, lingering mist, light winds. That is all about to change. The | :05:13. | :05:17. | |
next storm arriving on our doorstep right now, over night tonight will | :05:18. | :05:21. | |
see wet and windy weather. The | :05:22. | :05:23. |