04/03/2014

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:00:17. > :00:27.Hello and welcome to the show. The Oscars might have given us the best

:00:28. > :00:32.selfie ever, but our guest tonight is not afraid of posting an online

:00:33. > :00:40.selfie or two with a wide range of emotions. Very wide! Here it is the

:00:41. > :00:48.manic selfie. Here is the bad boy banana selfie. And here is the very,

:00:49. > :00:55.very bored-on-a-plane one. Please welcome the man him selfie, John

:00:56. > :01:03.Barrowman! That is the Easter selfie. That goes everywhere with

:01:04. > :01:17.me, on the plane. It has travelled all over, every place I have been.

:01:18. > :01:23.Easter, I love you! This apparently has been retweeted about 3 million

:01:24. > :01:28.times, this selfie from the Oscars. When are you going to get all of

:01:29. > :01:32.those people in one picture, ever? He is really handsome in the front,

:01:33. > :01:40.isn't he? The one in the white suit, I am talking about. Listen, that is

:01:41. > :01:46.of course 12 people crowded into one selfie, but can anybody at home beat

:01:47. > :01:51.that number? If you can, then send your selfie to us and we will show

:01:52. > :01:57.them later on. Now, it is of course Pancake Day, you have probably had

:01:58. > :02:06.yours already. John, have you had yours? Negative I haven't. I have

:02:07. > :02:11.not had one at all today. But my favourite pancakes, I loved Scotch

:02:12. > :02:15.pancakes, my Gran used to make them home-made, and when we went to her

:02:16. > :02:19.is on a Sunday, we used to have done with a little bit of butter on, a

:02:20. > :02:25.bit of strawberry jam, it is the best thing to take with T. We know

:02:26. > :02:29.this, don't we? You have not had your pancakes tonight, but here we

:02:30. > :02:38.are, let's bring in the Scotch pancakes! Just how you would like

:02:39. > :02:45.them to be. They are glorious. He delivered them without a smile! Just

:02:46. > :02:53.enjoy the pancakes. That is exactly as I would want them. Is that

:02:54. > :02:57.cream?! He is a very talented man, our pancake maker. We have got

:02:58. > :03:02.another little treat later as well. Yes, we are full of surprises. Thank

:03:03. > :03:07.you very much. I am really busy, you carry on. I think we could all agree

:03:08. > :03:11.that there is nothing lower than a conman who preys on the elderly. But

:03:12. > :03:15.thankfully, the ones that we are about to see kindly provided the

:03:16. > :03:20.police with all of the evidence they needed to put them behind bars. As

:03:21. > :03:24.Anita rani has discovered, these guys were not the Wolves of Wall

:03:25. > :03:29.Street. More like the slimy swindlers of Swansea. They do not

:03:30. > :03:32.get much lower than this. These crooks thought it was acceptable to

:03:33. > :03:40.scam the elderly out of hundreds of thousands of pounds by pretending to

:03:41. > :03:43.work for Sky. A gang of 14 from Swansea bullied people into buying

:03:44. > :03:48.bogus insurance policies for a sky TV box. And what brought them down?

:03:49. > :04:02.They were full mission after record themselves doing it.

:04:03. > :04:07.Rhys Harris was the lead investigator for trading standards,

:04:08. > :04:12.and those recorded calls helped him crack the case. But you get on a

:04:13. > :04:15.phone call is the attitude, and the way that they were speaking to the

:04:16. > :04:21.consumer. They said on their phone calls, it was for training and

:04:22. > :04:27.quality purposes, but how they would use those calls for training, I do

:04:28. > :04:34.not know. 1-10, on levels of idiocy, where would you put this one? For

:04:35. > :04:37.recording their calls, ten! Val was one of 7000 customers from across

:04:38. > :04:42.the UK to be duped into buying one of those fake insurance policies. I

:04:43. > :04:47.picked up the phone one morning and this gentleman said he was from Sky

:04:48. > :04:52.and he was saying I needed to renew my insurance. One of the recordings

:04:53. > :04:58.discovered by trading standards was hers. Hello, I am calling regarding

:04:59. > :05:19.your Sky television. Firstly... He was so sneaky by naming three

:05:20. > :05:24.digits and making you think that he had your bank details, when he had

:05:25. > :05:29.nothing whatsoever. I was sick in my stomach. The fact that I was so

:05:30. > :05:32.gullible, I just went and got it. I think my generation comes from a

:05:33. > :05:37.different era, where we trust. Perhaps you have not got to trust

:05:38. > :05:47.quite so much. The main men behind the cold calling companies were

:05:48. > :05:52.these three. There are staff ruthlessly targeted old and

:05:53. > :05:58.vulnerable customers. One elderly victim was sold four annual policies

:05:59. > :06:02.in just two weeks. After a lengthy investigation, police and trading

:06:03. > :06:05.standards officers raided the Swansea headquarters of the company,

:06:06. > :06:10.seizing computers and arresting staff. The gang leader watched on in

:06:11. > :06:18.handcuffs as his crooked business was dismantled. Our forensic expert

:06:19. > :06:22.was able to send us a big computer hard drive with more than 100,000

:06:23. > :06:27.calls on. It was a painstaking process but it was worth it in the

:06:28. > :06:33.end. How important were those phone calls as evidence in this case

:06:34. > :06:36.crucial they were crucial. Also it put in context how they were

:06:37. > :06:41.speaking to them, how they bullied the consumers. Three weeks ago,

:06:42. > :06:45.eight of the gang were sent to prison for a total of 22 years, and

:06:46. > :06:50.six call centre staff, the people making the cold calls, also got

:06:51. > :06:54.suspended prison sentences. The judge said the calls were chilling,

:06:55. > :06:58.and he wanted to send out a message that any business conning people

:06:59. > :07:03.over the phone could expect substantial prison sentences. They

:07:04. > :07:08.got what they had coming to them. Really, it is good that they have,

:07:09. > :07:14.because, why should they get away with it? Why should they have our

:07:15. > :07:20.money under false pretences? We heard some horrendous cases there.

:07:21. > :07:24.That is not even the worst of it. There was one old woman, her husband

:07:25. > :07:28.had just had a heart attack, she was waiting for the ambulance to arrive,

:07:29. > :07:33.and they were so persistent, they made her give them her bank details

:07:34. > :07:39.over the phone. It is disgusting. It is just incredible, these people.

:07:40. > :07:42.You cannot help but feel sorry for Val. She said she felt silly for

:07:43. > :07:46.trusting these people, but how can you tell these people are who they

:07:47. > :07:52.say they are? This is the advice from Action Fraud, which is that if

:07:53. > :07:56.somebody is trying to get you to give your bank details on the spot,

:07:57. > :08:00.do not do it, and you are perfectly within your rights just to hang up

:08:01. > :08:04.the phone. 7000 people were affected, any chance of them getting

:08:05. > :08:11.their money back? Well, 7000 people, Val got ?80 taken off her,

:08:12. > :08:16.that adds up to more than half ?1 million. Swansea trading standards

:08:17. > :08:20.are trying to get that money back, first of all to find out where it

:08:21. > :08:24.is. They have not found it yet. Until they find out, there is no

:08:25. > :08:27.real chance of compensation. But they say that anybody who thinks

:08:28. > :08:34.they might have been a victim of that scam, get in touch with

:08:35. > :08:43.citizens at the. Also, you can go to our website. -- Citizens Advice

:08:44. > :08:49.Bureau. Is it right that you were wrapped up in some kind of scam

:08:50. > :08:53.years ago? Yes, when I was starting out and money was like it is for

:08:54. > :08:57.everybody at the moment, exceptionally tight, somebody took

:08:58. > :09:03.one of my cheque-books, copied it, started forging my signature, and I

:09:04. > :09:06.lost about ?30,000. Did you get it back? I did, but I had more

:09:07. > :09:15.difficulty proving that I was me, and they want. That was just at the

:09:16. > :09:19.beginning of identity theft. But the people out there who prey on

:09:20. > :09:22.pensioners and older people, they are just disgusting. They are the

:09:23. > :09:28.scum of the earth. It is just getting so difficult. You heard Val

:09:29. > :09:33.saying that she was sick to the stomach, but people are so clever,

:09:34. > :09:37.and that is what is awful. And so convincing. You have just got to be

:09:38. > :09:42.on your guard, and do not be afraid to put the phone down. Do not ever

:09:43. > :09:46.give your numbers out, never. For the last few weeks, John has been

:09:47. > :09:51.putting the nation's canines to the test, to find one worthy of the

:09:52. > :09:56.title page of it. Tomorrow, it is the last of the semifinals of. Here

:09:57. > :10:02.is John, trying to get a word in edge ways. Here we go. Today, we

:10:03. > :10:10.have got another persuasive technique. And what is that? To try

:10:11. > :10:16.and exchange like for like. And here is where it went wrong before. Is he

:10:17. > :10:19.going to get that ball back? That is the big bastion. What is he on a

:10:20. > :10:26.hiding to nothing?! It does not look good with the clock ticking away.

:10:27. > :10:28.Ground dog day for John. Coco has picked it up again! Dave is watching

:10:29. > :10:43.on. Finally he has got it in! Superstar Dogs: Countdown to Crufts

:10:44. > :10:47.is on at the moment. What makes a superstar dog? It is not really what

:10:48. > :10:52.makes the superstar dog, but what makes the superstar team. The dog

:10:53. > :10:57.and the owner. The dog becomes the superstar, but a lot of the time,

:10:58. > :11:01.you find that the owners are the ones who actually fail the dog,

:11:02. > :11:05.rather than the dog failing the owner. It shows about their bond,

:11:06. > :11:08.how they work together, how they have fun together, and also the

:11:09. > :11:12.trust that they have been each other. I am a dog lover, I have my

:11:13. > :11:17.own dogs, but it was very revealing to do this programme, and to see how

:11:18. > :11:22.they interact with each other, the dogs and the owners, together. You

:11:23. > :11:28.are eagerly awaiting the final. Yes, we are. But I think the winner of

:11:29. > :11:33.this evening's programme, which has already gone out, was Smurf and

:11:34. > :11:41.Sarah, and then tomorrow, they go head to head with two other couples.

:11:42. > :11:46.Which ones are the dogs and which ones are the owners?! You cannot

:11:47. > :11:51.tell, sometimes, that is what I love about it! Someone will come in with

:11:52. > :11:58.a dog, and I did One Show, and I called the owner by the dog's name

:11:59. > :12:05.and vice versa! They do say you can become similar to your dog. Yes, our

:12:06. > :12:13.dog, Scott and I, our dogs would not... Our Jack Russell would go in

:12:14. > :12:18.the water. That is them. They read and everything? They do, they read

:12:19. > :12:21.my books. Jack would jump in the water but he would not return the

:12:22. > :12:26.ball to me. And the other one would just sit in the floor and go, I am

:12:27. > :12:30.not doing this. One of them is like Scott, and one of them is like me.

:12:31. > :12:35.We are quite surprised that you went to work with animals again, because

:12:36. > :12:39.you had a really bad incident with a pantomime horse, didn't you? It was

:12:40. > :12:47.not a pantomime, as in, guys in a costume. It was a real horse. I did

:12:48. > :12:53.a whole number with a horse, and I had signs that I'd hate to get it to

:12:54. > :12:58.do things. I was riding it on stage, and all of a sudden it felt a bit

:12:59. > :13:02.jumpy, and the next thing, I was 25 feet up in the air, thinking, this

:13:03. > :13:06.is not right, and I landed on my lower back on the stage. I jumped

:13:07. > :13:10.up, finished the number, did the stuff with the horse, and then I

:13:11. > :13:14.stood up and felt dizzy, and told the audience, I have got to go and

:13:15. > :13:18.deal with this. Please do not be upset, because I do not want the

:13:19. > :13:24.horse getting upset. I went off and collapsed on the side of the stage,

:13:25. > :13:30.and that was it. As I collapsed, my cousin's son, who was my understudy,

:13:31. > :13:37.was, like, right, costume! And all the kids were going, look, money, he

:13:38. > :13:41.can fly! No wires! But I must say, it was not the fault of the horse.

:13:42. > :13:45.Those of us who know animals, it got spooked by something which was very

:13:46. > :13:49.different on that show. Back to the dogs, you can see that on Channel 4

:13:50. > :13:54.at 5.30pm every day until Thursday. And since we last saw you, we have

:13:55. > :13:59.to say congratulations, because you got married, in California. That is

:14:00. > :14:04.the lovely ring, yes. It was the day after they passed same-sex marriage,

:14:05. > :14:09.in July. It was, and we made a decision that we were going to do

:14:10. > :14:12.it. We already had a civil partnership, which we did in Wales.

:14:13. > :14:16.We decided we were going to go and get married right away, because we

:14:17. > :14:23.should be doing it, if we love each other, and also, we should... People

:14:24. > :14:26.say, is it any different? It is not, in the sense that we are still the

:14:27. > :14:31.same people, but the difference is that now we have the same rights as

:14:32. > :14:34.anybody else, and we cannot begin I'd things. If anything, God

:14:35. > :14:42.forbid, would happen to Scott, I do not have to go through a legal issue

:14:43. > :14:51.to deal with things, or vice versa. -- we cannot be denied things. We

:14:52. > :14:55.have got some treats for you. Your treats always worry me, but as long

:14:56. > :15:00.as they have got some cream on them, and some jam... It could be

:15:01. > :15:07.connected! Anyway, last year, we gave One Show viewers the chance to

:15:08. > :15:11.plan their very old garden. And the results were so blooming marvellous,

:15:12. > :15:19.we are doing it all again this year. Here is Christine, with the details.

:15:20. > :15:23.The Hampton Court Palace flower show, a riot of innovative garden

:15:24. > :15:24.design. One of the highlights from last year was this, The One Show

:15:25. > :15:38.garden. It was created by Vicki, who won our

:15:39. > :15:45.competition to create a family garden. I would love to go on and do

:15:46. > :15:50.more gardens as a professional gardener but to do that at Hampton

:15:51. > :15:58.Court was unheard of so I was honoured to have done it. Today we

:15:59. > :16:04.are launching a new competition. Once again the prize is the chance

:16:05. > :16:12.to design a show garden. This year we have made it even more of a

:16:13. > :16:18.challenge. This plot is twice the size of Vicky's, 12 metres by 12

:16:19. > :16:23.metres, more space and more opportunities to be really creative.

:16:24. > :16:28.We want you to design a garden that celebrate the area where you live,

:16:29. > :16:34.the place, the people, the history. It is entirely up to you. This is

:16:35. > :16:41.the size of the plot as you have got to play with. All you need to do is

:16:42. > :16:46.get your thinking caps on. Send us your design and one of you will have

:16:47. > :16:56.your garden created for real at Hampton Court. You will have a team

:16:57. > :17:06.of professional landscapers and Andy is one of our judges. What are you

:17:07. > :17:11.looking for? Passion, inspiration, just people to capture the essence

:17:12. > :17:18.of what is around them. Do you need to be an expert gardener to pull

:17:19. > :17:22.this off? No, the competition is aimed at amateurs so we just want to

:17:23. > :17:29.see passion on a page, someone really wants to have a go. Last year

:17:30. > :17:36.we were shocked by the quality of entries. You will need to come up

:17:37. > :17:42.with two drawings, one being planned from above, the other from the

:17:43. > :17:48.front. You can draw it by hand or on the computer. How do you transfer

:17:49. > :17:54.that plot outside onto a piece of paper? You have just got to choose a

:17:55. > :18:01.scale, I think the best one is 50-1. That means in reality that two

:18:02. > :18:08.centimetres equals one metre on the ground. You need to create a strong

:18:09. > :18:15.breeze and story, you want a visitor to turn up and get what you are

:18:16. > :18:22.trying to do. Morecambe Bay, sparkling sea, rugged landscapes,

:18:23. > :18:25.how do I get that on there? One of the biggest mistakes people make

:18:26. > :18:30.when they first start designing is that they have 20 ideas and they try

:18:31. > :18:36.to put them all on one piece of paper. As long as you have got a

:18:37. > :18:45.strong story, this is a vehicle to get your garden built. Bring it to

:18:46. > :18:48.Hampton Court and tell that story. The judges will need to know what

:18:49. > :18:54.plants you want to use in your design and what landscaping you are

:18:55. > :19:00.planning. We will need your entries by noon of March the 24th. After

:19:01. > :19:08.that amateur gardeners will compete for the grand prize, the opportunity

:19:09. > :19:12.to be at Hampton Court, showing their own garden alongside the

:19:13. > :19:14.professionals'. You can find all of the details about how to enter on

:19:15. > :19:30.our website. It is very exciting, and Christine

:19:31. > :19:35.is here now with Diarmuid Gavin. We will get to your wonderful designs

:19:36. > :19:45.shortly, but first, on a planned theme, how can you get your idea

:19:46. > :19:55.about the sea through? You think about Sherwood Forest, you think

:19:56. > :20:02.about what plants you could use to bring the garden to life. So going

:20:03. > :20:10.local is better than going for something impressive? It needs to be

:20:11. > :20:15.sparkling and house razzmatazz. Speaking of which! You are known for

:20:16. > :20:23.your amazing gardens. Where do you start? With an idea. Define what you

:20:24. > :20:30.want to say and bring some magic. It might be that my favourite movie is

:20:31. > :20:35.Willy Wonka And The Chocolate Factory, so we created a garden this

:20:36. > :20:43.that flooded in Chelsea couple of years ago but it refines right

:20:44. > :20:56.through the years so a good idea and really try to stay through to the

:20:57. > :21:01.essence you do not live in Willy Wonka And The Chocolate Factory so

:21:02. > :21:07.how do you create a garden where you do live? I live in the hills of

:21:08. > :21:17.Whitlow, very to Scotland, and Wales. I think 40 shades of green, I

:21:18. > :21:26.would have natural stone, moss coloured rocks, something really

:21:27. > :21:35.trying to instil passion into it. Just to reiterate, the entrance

:21:36. > :21:41.cannot go this creative, can they? There are restrictions, no higher

:21:42. > :21:53.than two metres in height, no sound effects... What about little Gavins

:21:54. > :21:59.who want to break the rules? We have had one entry that was created in

:22:00. > :22:10.the green room five minutes before the programme. I like manicure odd

:22:11. > :22:18.things. It is upside down. It is representative of things in my life

:22:19. > :22:22.at the moment so we have Superstar Dogs, and we have pressured

:22:23. > :22:31.parlance, then you can come over here and get some arrow in your

:22:32. > :22:38.life. So we are looking for a top view, a front view, and how do

:22:39. > :22:44.people get those designs here? Through the post, through the web,

:22:45. > :22:54.and they need to be here by March the 24th. Now for some lost history.

:22:55. > :22:57.Aircraft carriers and warships are still being built at the shipyards

:22:58. > :23:01.in Glasgow, but most of the iconic cranes that have towered above the

:23:02. > :23:04.Clyde for decades are coming down. To mark their passing, the One Show

:23:05. > :23:08.commissioned a very special epitaph from Glaswegian poet Donny O'Rourke.

:23:09. > :23:23.Here it is, brought to life by the people of Glasgow. To me, they are

:23:24. > :23:26.like a zoo, a playground to wander through, a mechanical dream come

:23:27. > :24:00.true. Memory Lanes, lined with cranes. He

:24:01. > :24:06.won us two world wars. Like the bones of a dinosaur, extinct

:24:07. > :24:12.remains, no more cranes. With each heavy load they bore, they could

:24:13. > :24:23.make our spirits soar, but they will raise morale no more. Commerce

:24:24. > :24:31.gains, we lose our cranes. With a panoramic view of what

:24:32. > :24:53.skilled workers used to do, there is a museum too...

:24:54. > :25:10.In the setting sun, the Clyde still read, ideas are dead, hope sustains

:25:11. > :25:18.outlast the cranes. As the junkyard giants stoop and their mighty

:25:19. > :25:30.shoulders droop, the latest loss cannot re-coop. The last time I lay

:25:31. > :25:38.my eyes on the city's steel Horizon that the sun will never rise on, I

:25:39. > :25:45.will miss the cranes. When there is a huge hole in the sky about 100

:25:46. > :25:55.metres high, we will ask the silent River Wye Glasgow maintains only

:25:56. > :26:04.memorials to cranes. Do you remember those cranes? I did

:26:05. > :26:15.pantomime up their every year, just across from the cranes, and a member

:26:16. > :26:21.of my family used to work in those yards. I talk about Scotland and my

:26:22. > :26:26.accent goes again, someone will give me grief about it! Last time you

:26:27. > :26:33.were on the show, we spoke about long lost friends and this is what

:26:34. > :26:39.you said. There is someone I used to hang out with, his name was Scott

:26:40. > :26:42.Donald. He was younger than I was, but I remember him having blonde

:26:43. > :26:56.hair. Do you remember the man who brought

:26:57. > :27:10.in the pancakes? You are joking! Have a seat. We said to him

:27:11. > :27:18.initially, when you come in, put your head down. When is the last

:27:19. > :27:27.time you saw each other? I was nine years old because we were just about

:27:28. > :27:34.to move. That is in your house because I remember dancing with your

:27:35. > :27:40.mother in the kitchen to Save Your Kisses For Me and that is my last

:27:41. > :27:50.memory because we moved that summer. Your mum and dad still? My

:27:51. > :27:59.dad has passed away. But your mum is still around? Send her my regards. I

:28:00. > :28:10.remember that moment, Save Your Kisses For Me, and I also remember

:28:11. > :28:20.on the sofa laughing like drains about that song, all of a sudden.

:28:21. > :28:31.Laughing like drains to that. Get your camera and take a selfie. Where

:28:32. > :28:39.were you? I live in Winchester now. Your mum still in Scotland? Yes.

:28:40. > :28:47.Keep a little bit quiet because we are going to show these, this is

:28:48. > :28:55.Hayley Allen with the Aqua girls. This is Gary's gang from Whitby, ten

:28:56. > :29:05.of them all together. This is, will and the guys from Cruz 118. That is

:29:06. > :29:12.all for tonight. Thanks to John and Scott. Tomorrow we will be joined by

:29:13. > :29:14.the irrepressible Ruby Wax. You guys have a great catch up.