:00:20. > :00:27.Hello and welcome to The One Show with Alex Jones. And Matt Baker.
:00:28. > :00:30.This year the Tour de France is starting in Yorkshire and the party
:00:31. > :00:35.has already started. Tonight we're joining in. Star of BBC Three's The
:00:36. > :00:49.Call Centre's Nev is attempting to break a sprint record on our outside
:00:50. > :00:54.track. Nice to see you. Alex Riley's tackling the hill
:00:55. > :01:00.climb. We'll explain why he's dragging a piano up with him later.
:01:01. > :01:13.And wearing the yellow jersey tonight or is it a gold one? It's
:01:14. > :01:28.Gary Kemp. How are you? You are a mad keen cyclist aren't you? You are
:01:29. > :01:36.not getting me out there now. You had an accident? Yes, about two
:01:37. > :01:45.months ago. I was doing 30 miles an hour down a hill and fell off. Had a
:01:46. > :01:49.helmet on, but the lens out of my glasses went into my eye and I ended
:01:50. > :01:56.up with six stitches. You should have seen the state of the other
:01:57. > :02:02.geezer! Where you wearing your lycra at the time? I looked down and about
:02:03. > :02:06.that much was ripped and so was my skin. They wonderful man came out of
:02:07. > :02:14.the house and took me to hospital. It has made me nervous. Well in
:02:15. > :02:19.honour of Gary here we want see pictures of your MAMILs. That's a
:02:20. > :02:24.middle aged men in Lycra. Send your pictures in to the usual address and
:02:25. > :02:32.we will show some at the end of the show. That will be interesting. Now
:02:33. > :02:35.Angela Rippon is like a dog with a bone when it comes to your consumer
:02:36. > :02:40.rights, if she thinks you, the British public, are being conned or
:02:41. > :02:42.badly treated she won't let it go. And that is something the people
:02:43. > :02:49.behind the development company Fresh Start Living know all to well.
:02:50. > :02:54.Last year we told you about dozens of complaints we received about the
:02:55. > :02:59.redevelopment company, Fresh Start Living. Flat owners in Stockport
:03:00. > :03:05.complained of an unfinished building and sewage in the basement. That is
:03:06. > :03:12.disgusting. I spoke to the director of Fresh Start Living and he
:03:13. > :03:17.promised me... I am doing everything I can at the moment to get it sorted
:03:18. > :03:23.out. What is the time frame you will give to finish the building? That
:03:24. > :03:30.will be about a month. That was four months ago. I have come back to
:03:31. > :03:32.speak to the owners to find out if there have been any improvements.
:03:33. > :03:38.Let's start with the unfinished building. Janet, George and Gordon
:03:39. > :03:43.tell me some of the work has been done. They filled in a gap in the
:03:44. > :03:49.roof that was letting in pigeons. And water leaks in the apartments
:03:50. > :03:54.have been fixed. But it is still not finished and the builders have
:03:55. > :04:03.disappeared again. It is not even fastened down. Loose cables. All of
:04:04. > :04:09.this completely unfinished. They have been painted, but it is an
:04:10. > :04:13.interesting paint job. My daughter could do a better job, it is
:04:14. > :04:20.horrendous. It is not to a good tune of standard. The owners showed me
:04:21. > :04:23.war work that needed finishing. But what about the sewage in the
:04:24. > :04:29.basement? Also in the basement we discovered what appears to be an
:04:30. > :04:36.open sewer pipe. When I last visited the site, I don't think it was open
:04:37. > :04:46.to anyone. It was, and it still is. The sewage pipe has been capped off,
:04:47. > :04:50.but the filthy toilets remain. Were they for the builders? I suppose,
:04:51. > :04:56.but you cannot flush them because there is no water connected. The
:04:57. > :05:00.residents have had meetings with C Cunningham to resolve the issues but
:05:01. > :05:07.they continue to wait for the work to be done. It must be so
:05:08. > :05:12.frustrating? If someone says they should finish it, then they should.
:05:13. > :05:17.Revisiting the highlights we visited in the past, complaints about Fresh
:05:18. > :05:23.Start Living continue. Karen Jones was sold six students accommodation
:05:24. > :05:30.units in Manchester. She was promised a guaranteed rental income
:05:31. > :05:35.by Fresh Start Living. You are not going to get that now with the
:05:36. > :05:40.banks. But after a year the rent stopped coming in and that is when
:05:41. > :05:46.Karen made a shocking discovery. They have converted three of the
:05:47. > :05:53.flats I purchased the ?24,000 each into the kitchen. With your
:05:54. > :05:57.permission? I did not find out until months afterwards. Her property is
:05:58. > :06:02.now part of the communal kitchens which can be used by any of the
:06:03. > :06:08.students in the communal building. This is part of what I own. This
:06:09. > :06:15.party was my letting unit. The wall appears to have been taken down. My
:06:16. > :06:21.letting bedroom appears to have become the kitchen. Where the bed
:06:22. > :06:26.should be, we have now fridges. I am the legal owner of the kitchen and
:06:27. > :06:31.no one would a ?75 a week to sleep here. Fresh Start Living told Karen
:06:32. > :06:35.they would provide her with replacement units, but once again
:06:36. > :06:40.she was let down. Manchester City Council told us the company had not
:06:41. > :06:46.built enough communal space for the number of bedrooms. They told Fresh
:06:47. > :06:50.Start Living they had to change some of the units into kitchens and
:06:51. > :06:55.communal areas. Fresh Start Living has since sold the house to another
:06:56. > :07:00.company and it is not clear if Karen will ever get replacement units or
:07:01. > :07:04.her money back. We have contacted Mr Cunningham again, and he told us the
:07:05. > :07:10.cladding will be finished and he will make good the paintwork. Since
:07:11. > :07:14.we filmed in stock 40 says he has removed the dirty toilets and has
:07:15. > :07:18.had a meeting with Karen Jones to discuss her problems. He went on to
:07:19. > :07:25.say they are fighting to keep the group solvent by cutting costs and
:07:26. > :07:27.disposing of key assets whilst they look to recapitalise the business.
:07:28. > :07:30.They do not have the infrastructure or capital they would like to have
:07:31. > :07:36.to manage the properties they still own. But, that is cold comfort for
:07:37. > :07:43.those who believed in Fresh Start Living. The fresh is intolerable.
:07:44. > :07:47.Not just financially, it affects your health and you feel like giving
:07:48. > :07:53.up. Angela can't be with us tonight so Lucy's here, what's the latest on
:07:54. > :08:01.Fresh Start Living? We obviously can't trust a word they say, what is
:08:02. > :08:04.going on? He has told her the company is in liquidation and they
:08:05. > :08:11.have no assets so she will not get her money or the property back. Her
:08:12. > :08:16.solicitor has advised her to seek compensation from the company who
:08:17. > :08:22.bought the property. She still owns that property? Yes, she bought it in
:08:23. > :08:31.good faith. That is how she is taking it forward. Due to pension
:08:32. > :08:34.reforms, there are discussions, we don't know whether there are grounds
:08:35. > :08:42.to it, but more people will be buying off plan? Yes, from April 20
:08:43. > :08:47.15th pensioners will have large sums of money so they will have a lump
:08:48. > :08:53.sums. There is suspicion among experts this will light a fire under
:08:54. > :08:57.the buy to let new build property market because they will want to
:08:58. > :09:03.generate some income. Income generation has been streets ahead
:09:04. > :09:09.with property. But 23% more buildings have been started this
:09:10. > :09:13.year than the year before. But as you get older, you are supposed to
:09:14. > :09:16.get more risk averse. But you will have to take out a mortgage because
:09:17. > :09:23.most people cannot buy a property outright. There is a suspicion it
:09:24. > :09:28.might happen. So for those who want to take a lump sum out and buy off
:09:29. > :09:35.plan or a new build, what is the best advice you can give them?
:09:36. > :09:37.Please make sure the builders are registered with the local authority
:09:38. > :09:45.or a national, official organisation. The National
:09:46. > :09:48.house-building Council certifies 80% of new worlds and 13,000 builders on
:09:49. > :09:53.their records. I operate under warranty scheme. You do have some
:09:54. > :10:00.redress, which is very important. Don't just hand over your money. You
:10:01. > :10:06.have to visit the property, keep turning up. It is important. Thank
:10:07. > :10:17.you, Lucy. Good luck with the Marathon on Sunday. The Call Centre
:10:18. > :10:29.returns to BBC Three tomorrow at 9pm with Nev Wilshere and his
:10:30. > :10:41.alternative management style. I feel cold and dad and I am not enjoying
:10:42. > :10:51.it. You are struggling. You are so uncomfortable, it is unbelievable.
:10:52. > :10:54.Too cool for school does not sell. Go and get another job, because this
:10:55. > :11:05.is not the place for you. I am telling you. Nice to see you. Just
:11:06. > :11:11.looking for Angela Rippon. She is not here. We watched the first
:11:12. > :11:15.series with interest, the second one is back. You have had a chance to
:11:16. > :11:23.watch it and saw yourself. Did it change the way you operate now? Was
:11:24. > :11:30.there anything you wanted to adjust or were you happy? I am what I am
:11:31. > :11:38.and I will not be any different. I did look and think I should lose a
:11:39. > :11:43.bit of weight. Have you done that? I did at one stage, but it did not
:11:44. > :11:50.last long. I overcame it. Is it right you have been found ?225,000
:11:51. > :11:58.per nuisance calls? I would love to chat about that but there is ongoing
:11:59. > :12:02.litigation, so I cannot. Can you say if you have changed your ways and
:12:03. > :12:13.you are checking more before you ring people? I can't talk about it.
:12:14. > :12:22.We have Gary who has paid not to be called by companies like yours? I am
:12:23. > :12:27.ex-directory so I assume I don't get those calls. But I get them
:12:28. > :12:32.endlessly just as my kids were getting in the bath. I was dealing
:12:33. > :12:42.with that at 6pm at night. Didn't you want any loft insulation? We got
:12:43. > :12:50.a cold call at 8:30am on Mother's Day morning. Since you have been on
:12:51. > :12:59.BBC Three the programme has been a success. You have done a charity
:13:00. > :13:07.single, it has all been going on. You opened a kebabs house? I opened
:13:08. > :13:11.my mate's kebabs house in Swansea. It is not like I am suddenly a
:13:12. > :13:20.celebrity, just a little bit more well-known than I was. We should get
:13:21. > :13:30.them in the Spandau Ballet dressing room. Your competitive nature might
:13:31. > :13:35.be tested because in the second series your son comes in and you
:13:36. > :13:39.have a ping-pong match and it gets competitive. We are going to put you
:13:40. > :13:47.to the test on our cycle track outside. I tried it out earlier and
:13:48. > :13:50.I will let you know what happened. Before that, Dan Snow has been
:13:51. > :13:56.credible story of the only British man ever to be awarded Germany's
:13:57. > :14:01.highest military honour, the iron Cross.
:14:02. > :14:07.On the 29th of January 1943, a huge bomb exploded in the Havilland
:14:08. > :14:15.aircraft factory in Hertfordshire. Another casualty of the Luftwaffe.
:14:16. > :14:18.From the air there was no doubt, the entire power plant of this crucial
:14:19. > :14:25.factory had been destroyed. The factory produced the famous
:14:26. > :14:29.mosquito. At the time, one of the fastest aircraft in the world.
:14:30. > :14:35.Planes were produced at this plant in their thousands, making it an
:14:36. > :14:40.obvious target. This was no ordinary German air strike. In fact, there
:14:41. > :14:47.was no bomb at all. This is the story of one of the most acts of
:14:48. > :14:50.deception -- remarkable acts of deception in the Secret Service.
:14:51. > :14:55.Eddie Chapman was at double agent in the Second World War. He was
:14:56. > :14:58.imprisoned in Germany occupied jersey during the war, where he
:14:59. > :15:05.struck a deal with the NAT sees to defect for his release from prison.
:15:06. > :15:08.As soon as he was accepted right the German Secret service, he turned
:15:09. > :15:15.once again and became a British double agent. To the Germans, his
:15:16. > :15:21.codename was Fritz. To the British comedy was agent zigzag. Ronnie Reid
:15:22. > :15:30.was his handler. But could he trust Eddie Chapman, given his criminal
:15:31. > :15:34.past? Nicholas is Ronnie's son. Generally, after all he was used to
:15:35. > :15:39.telling a tall tale to the police, so he could tell it to the Germans
:15:40. > :15:43.as well. The Germans tasked him with blowing up the factory in heart
:15:44. > :15:53.fortshire. He accepted the mission and promptly informed his case
:15:54. > :15:56.officer at MI5. Chapman had no intention of carrying it out, but
:15:57. > :16:01.needed to convince the Germans he had carried it out. MI5's solution
:16:02. > :16:07.was to fake the ep tire event. Why go -- entire event? Why go to such
:16:08. > :16:13.extremes? Nigel West is a spy author. MI5 ran 70 or 80 double
:16:14. > :16:18.agents and all them to some extent were engaged in deception, but this
:16:19. > :16:25.was nothing quite like Eddie Chapman, the zig zag case stands
:16:26. > :16:30.alone, because of the saB starge -- sabotage. Why where they so keen to
:16:31. > :16:34.make it happen for Eddie? The Germans would trust miple more and
:16:35. > :16:40.they wouldn't rely on other uncontrolled sources or agents, so
:16:41. > :16:45.he would become a superspy. On the eve of 29th January 1943, the set
:16:46. > :16:58.was dressed under the cover of darkness. They had to use
:16:59. > :17:02.applicantier mash a to transform everything. And the awnings would be
:17:03. > :17:06.painted black and placed over various parts of the buildings to
:17:07. > :17:09.make it look as if there was an explosion and there would be a
:17:10. > :17:14.gaping hole where the building had been. The stage was set. The final
:17:15. > :17:19.edition was pyre row tech nicks. It was enough to convince even local
:17:20. > :17:26.employees their factory had taken a direct hit. Chapman radioed the
:17:27. > :17:29.Germans to tell them he had successfully finished Walter, the
:17:30. > :17:33.code name for the factory. When German planes flew over the site,
:17:34. > :17:37.the set was enough to convince them that Chapman had been true to his
:17:38. > :17:44.word. Incredibly, the Germans had bought it and to his amazement he
:17:45. > :17:48.was awarded the Iron Cross, Germany's highest decoration.
:17:49. > :17:52.Following this, Chapman returned to Germany and continued working for
:17:53. > :17:57.German and British intelligence services. When the war ended,
:17:58. > :18:02.Chapman gave up the trappings of his life and returned to the civilian
:18:03. > :18:05.world, albeit sworn to secrecy by having signing the Official Secrets
:18:06. > :18:11.Act. He remains the only British citizen ever to have been awarded
:18:12. > :18:14.the ieRp cross -- Iron Cross in the service of the Third Reich.
:18:15. > :18:21.That story has grabbed you, hasn't it? It's given you an idea? I would
:18:22. > :18:25.love to play him in a movie, but it's more Tom Hardy, but it's the
:18:26. > :18:33.kind of character that could easily have turned up in the play that I'm
:18:34. > :18:39.just about to do. It was your first day? Rehearsals today. How did it
:18:40. > :18:45.go? Singing day. It's a musical. We just all gathered around the piano
:18:46. > :18:48.today. I'm a bit hoarse. How does it work, because you are there with a
:18:49. > :18:52.new cast, some people who you've never met, I assume? Some people who
:18:53. > :18:57.you might have worked with before, so is it embarrassing when you throw
:18:58. > :19:00.your voice? My entire job is always a bit embarrassing. You are putting
:19:01. > :19:06.yourself on the line. Of course it is when you first start singing and
:19:07. > :19:14.Jessie Wallace is starring in it and Jessie's voice is incredible.
:19:15. > :19:22.Goosebumps came up. She seems to be channelling Queeny Watts. With the
:19:23. > :19:29.songs, what story are you telling? It's Lionel Bart's first major
:19:30. > :19:37.musical. Before Oliver it went to Broadway. It went to Broadway for a
:19:38. > :19:43.while and started Barbara Windsor. It is set in a club in Soho and it's
:19:44. > :19:47.about the changing in Soho, trying to clean up the streets. It echoes
:19:48. > :19:54.right now, because that's what they're doing. I play the local
:19:55. > :19:59.inspector, Collins. Is he a goody or baddie? Right from the start he
:20:00. > :20:03.takes a few back-handers. Yeah, yeah, he's a sort of shaky copper,
:20:04. > :20:08.but you have to be if you work in Soho. The lovely - well... The
:20:09. > :20:13.lovely thing is that the play is - you are doing the play when it was
:20:14. > :20:20.first put on in Stratford East? This is amazing. It was developed by Joan
:20:21. > :20:26.Littlewood in 1959 as part of the theatre workshop in the Theatre
:20:27. > :20:31.Royal Stratford East. And she was really pushing the working-class
:20:32. > :20:39.actors at the time and so many people discovered themselves in that
:20:40. > :20:48.time, including Barbara Windsor. She also did Oh What A Lovely War. It's
:20:49. > :20:54.the 100th anniversary of her birth. Gorgeous theatre. Just rewinding the
:20:55. > :20:56.clock back and talking about music, Soul Boy of the Western World, the
:20:57. > :21:02.debut of this documentary in America. It's basically the whole
:21:03. > :21:05.story of you? We've just done the movie, Soul Boy of the Western
:21:06. > :21:11.World. It's the archive-only documentary of Spandau Ballet and
:21:12. > :21:15.it's not just about the band, but about the era and a lot about the
:21:16. > :21:20.youth culture. It's an 1980's documentary and about friendship and
:21:21. > :21:26.it's warts and all and how - Very cathartic to do that? We sat it
:21:27. > :21:30.together. It's how we fell apart. At one point I'm a baddie in it. Does
:21:31. > :21:34.it help to see it all there and for you all to experience it and watch
:21:35. > :21:40.it and you get it all? It is. I'm hoping it's more than that,
:21:41. > :21:44.otherwise it's expensive therapy. We had a director, George, who we left
:21:45. > :21:51.alone and she put it together with the story and we didn't want to be
:21:52. > :21:59.peering over her shoulder. It premiere at a festival in Austin
:22:00. > :22:03.Texas three weeks ago and we played after at a club. They say you're
:22:04. > :22:09.going to reform. We hope it's true. Bang! The Tour de France, the
:22:10. > :22:13.world's most famous race pushes off on 5th July. You have cycled a leg
:22:14. > :22:19.of it? Yeah. Gruelling stuff? It was gruelling, yeah. It took me ten
:22:20. > :22:23.hours. They did it in four. The race will take in the peaks of the
:22:24. > :22:30.Pyrenees and travel across the Alps. However, it all starts in Yorkshire.
:22:31. > :22:37.Yeah and it will climb the wonderful Deals and the locals are getting on
:22:38. > :22:41.their bikes. They want to break the stereotype of carrying love up a
:22:42. > :22:47.hill, they've got something much grander planned as Alex Riley's been
:22:48. > :22:53.finding out. The Tour de France, the ultimate test of man and machine for
:22:54. > :22:59.over 100 years. Come titors pedalling for 2,000 miles to claim
:23:00. > :23:04.the elusive yellow jersey. That's all very well and good, but as the
:23:05. > :23:07.tour starts here, the people of Yorkshire decided to come up with a
:23:08. > :23:13.proper challenge - how many cyclists does it take to pull a piano up a
:23:14. > :23:21.hill? Do you know. I know I certainly don't. Today, I've come to
:23:22. > :23:25.witness a major new art project. As part of the 100-day Yorkshire
:23:26. > :23:33.Festival, locals are attempting to use pedal power to pull a six-font
:23:34. > :23:37.piano up Cragg Vale. It's the longest continuous incline in
:23:38. > :23:43.England over six miles. Does this count as an art installation? Yeah.
:23:44. > :23:48.It's a piece of art. It's a new piece of musical commissioning. A
:23:49. > :23:53.couple of officers from work have been wolfed. Why am I right down the
:23:54. > :23:57.back? That's where the best have to be, where all the power is. Good,
:23:58. > :24:14.because that's what I'm here for, the power. Hold on tight and you'll
:24:15. > :24:19.be fine. I was commissioned to write a piece to go up there and it's nine
:24:20. > :24:24.pieces in one and it's called Piano Cycle. And they are all different
:24:25. > :24:32.styles of music. Some of them classical, some jazz. How do you
:24:33. > :24:36.think it went? Pretty good. A certain amount of composed piece and
:24:37. > :24:44.ad-libbing, so you have to really fit the music to the amount of time
:24:45. > :24:48.that you've got to get up the hill. I think it's chaos? I've never
:24:49. > :24:53.played a moving piano before. It's the maddest thing I've ever done.
:24:54. > :24:57.Wait for me! It's getting quite steep now. The further up we get,
:24:58. > :25:09.the windier and wetter and colder it will get too.
:25:10. > :25:17.Well, it takes 48 people on 18 bikes four-and-a-half hours to pull a
:25:18. > :25:23.grand piano to the top of a very long hill. Well, I've done my stint
:25:24. > :25:39.on the bike and now for the Grand Finale, me on the piano. Well, it 88
:25:40. > :25:43.days' time it begins in Yorkshire. Not everyone has the capacity to
:25:44. > :25:47.ride in that race, but they can get involved in this. Look at this. It's
:25:48. > :25:52.basically an outdoor velodrome. Anne, how can people get involved?
:25:53. > :25:56.Anyone can get involved. It's a portable, mini velodrome to give
:25:57. > :25:59.people a taste of track cycling. It travels around the country in
:26:00. > :26:03.different locations. As long as you can ride a bike, then it's open to
:26:04. > :26:10.everyone. Can you go around it with stabilisers? No, you have to be over
:26:11. > :26:15.14. Nev has kindly agreed to give it a go. Thank you. Before you have
:26:16. > :26:20.your go - Do you think the general public are willing him on or what?
:26:21. > :26:24.They are. It's a good point. Earlier on, I had a little go around here
:26:25. > :26:32.Nev and it was quite wet, so there we are. Just getting into the swing
:26:33. > :26:37.of it. That happened. It's a bit tricky to be honest, but I managed
:26:38. > :26:41.to get there. I got there in ten seconds up until the fall. We just
:26:42. > :26:49.thought to see if you could beat ten. Go on then. Here he goes. You
:26:50. > :26:53.can do three laps. That's good. Nice and gentle. That's good. He's there.
:26:54. > :26:57.He's safe, he's safe. Keep going, keep going. Stick to the line. He
:26:58. > :27:02.has gone high, but these there. Good. We'll get the ref in. Fastest
:27:03. > :27:13.lap. He's up and down a bit. There we are. Is that it, Sir? No, it's
:27:14. > :27:20.not. That will do. There we are. Here we are. Prime-time telly, with
:27:21. > :27:28.Nev whiepG around. What is it, Sir? 32.8. We'll do the averaging. I
:27:29. > :27:33.don't know what he did. I think he's very brave to take it on. Would you
:27:34. > :27:37.go on that? I would love to, but I don't think my director would be
:27:38. > :27:40.happy. You have to be careful? I'm tap dancing tomorrow or doing
:27:41. > :27:44.something like that, so I better be careful. Hang on. You are tapping
:27:45. > :27:48.dancing tomorrow? No, there's dancing in it. I saw on the call
:27:49. > :27:52.sheet something about tap so I'm getting nervous. Right. We'll get
:27:53. > :28:00.some middle-aged men in lycra on show. Hold one up. Who is this? This
:28:01. > :28:12.is Phil and 74-year-old Mick Golden. The lycra is in style. This is Sean
:28:13. > :28:16.and he is a man in lycra. This back side belongs to Ian who is rocking
:28:17. > :28:24.the grey. I don't think else has ever rocked it. Any more? That looks
:28:25. > :28:32.like Bruce. No, this is Brian from Elgin. Super job. I want to say Karl
:28:33. > :28:36.Cunningham has disappointed a lot of people, but it's not fair to be
:28:37. > :28:40.saying that he can't be trusted. There you go. We are looking for
:28:41. > :28:43.people who have messed up on camera, sporting feats that have gone wrong
:28:44. > :28:46.and dancefloor disasters. Any calamity you would like to share
:28:47. > :28:51.with the nation. We would. Send a message with a link to your video to
:28:52. > :28:59.our website. And that's all for tonight. The Call Centre is on
:29:00. > :29:05.tomorrow night and Gary is appearing in Things Ain't What They Used To be
:29:06. > :29:08.Be.