:00:22. > :00:28.Hello, and welcome to The One Show bid Gabby Logan and Matt Baker.
:00:28. > :00:32.are delighted to welcome Ruth Jones, the start of Gavin & Stacey and the
:00:32. > :00:38.brilliant Stella. Welcome back. We will be talking about the return to
:00:38. > :00:42.the valleys in a few minutes. Our other guest tonight has already had
:00:42. > :00:47.a big impact on Matt. He is the best guest we have ever had, a
:00:47. > :00:54.phenomenal human being, an absolute legend. It is almost like you have
:00:55. > :01:00.been hypnotised! Perhaps you have, it is Paul McCann! It is good to
:01:00. > :01:05.see you again, we had a little meeting yesterday, it went on for
:01:05. > :01:10.about two-and-a-half hours in the end. I was feeling very jet-lagged,
:01:10. > :01:15.and when I hypnotised you I fell asleep myself. I should not admit
:01:15. > :01:21.to bits. At one point I woke up and become a man was like, what are you
:01:21. > :01:25.doing? I said, it is all part of the process! -- when I woke up, the
:01:26. > :01:35.cameraman was like, what are you doing?
:01:36. > :01:37.
:01:37. > :01:43.If this is very dark. Emotionally? I don't know, it is how I feel.
:01:43. > :01:50.You spend a lot of hours as Pablo Picasso? I was an artist, it was
:01:50. > :01:54.very strange. He became quite a painter. The purpose of this
:01:55. > :01:59.process, it is not like a stage show for entertainment, lots of
:01:59. > :02:05.people use these techniques are where you step into or become that
:02:05. > :02:12.person. When you do it using had noticed -- hypnosis it is very
:02:12. > :02:15.intense. People who are not normally very outgoing suddenly
:02:15. > :02:20.become very much like the person they want to be like and they get
:02:20. > :02:24.all sorts of insights into how they think and behave. You said some
:02:24. > :02:29.pretty deep things yesterday. look forward to seeing that later!
:02:29. > :02:39.It all got surreal yesterday, and it is not getting better today.
:02:39. > :02:40.
:02:40. > :02:44.What is happening here? Gosh! That is dear old Nessa. She was at the
:02:45. > :02:49.front of a St David's Day parade in Cardiff. Lots of people sent me
:02:49. > :02:56.photographs of it, saying they have done a papier mache version of you.
:02:56. > :03:02.I said, it is not me, it is Nessa. How tall is it? It is proper
:03:02. > :03:10.massive, the size of a castle! Q J! And it is waiting in storage for
:03:10. > :03:15.next year? Yes, in state, with Tom Jones, apparently? Richard Burton?
:03:15. > :03:20.They are all there. Just being touched up with a bit more
:03:21. > :03:24.newspaper. Nessa likes being touched up! It is three months
:03:24. > :03:29.since private clampers were outlawed in the UK after complaints
:03:29. > :03:33.about unscrupulous operators setting traps and demanding huge
:03:33. > :03:40.fees. We asked Dan Donnelly to check out a Yorkshire firm
:03:40. > :03:44.described by the RAC Foundation in 2003 as one of the worst.
:03:44. > :03:49.In the pretty Yorkshire tourist town of Howarth, this car park has
:03:49. > :03:54.been leading motorists fuming. But first the complaints were about to
:03:54. > :03:57.wheel clamps. Cecilia was clamped at just minutes after going to get
:03:57. > :04:03.changed for the machine. She felt intimidated by the behaviour of the
:04:03. > :04:07.clampers. I felt quite scared. He was getting ready in the face,
:04:07. > :04:12.talking over me, raising his voice, what do you want me to do, do you
:04:12. > :04:17.want me to pay your time? Leaning forward and gesturing with his arms.
:04:17. > :04:21.I felt I had to step backwards because he was quite in-your-face
:04:21. > :04:25.and aggressive. The clamping company denied intimidating any one
:04:25. > :04:34.and says staff are trained by the Security Industry Association, but
:04:34. > :04:39.so feria -- so Celia felt she had no choice but to pay �90. The
:04:39. > :04:43.experience left her badly shaken. We have seen dozens of complaints
:04:43. > :04:47.about this car park and spoken to other drivers who say they felt
:04:47. > :04:52.intimidated or frightened by the men running the clamping operation
:04:52. > :04:57.here. On private land, clamping has been banned. So how do former
:04:57. > :05:02.clamping companies enforce their rules? In many cases, by issuing
:05:02. > :05:06.tickets, a perfectly legitimate way to control parking. But we have
:05:06. > :05:10.been told that his company are still using unfair tactics to get
:05:10. > :05:17.drivers to pay. We set up some secret filming to see how they
:05:17. > :05:21.treat us. Our researcher drives into the car park on a Saturday
:05:21. > :05:24.afternoon. He is watched by an attendant in an unmarked car. The
:05:24. > :05:33.researcher pretends he has no change for the pay-and-display
:05:33. > :05:37.machine, he fumbled in his pockets then heads off to get some. Just
:05:37. > :05:42.after he leaves the car park, the attendant is out of his calf. It
:05:42. > :05:48.takes just 45 seconds for him to start writing the tepid. Hello,
:05:48. > :05:51.mate. I had to run to get some change. And less than two minutes
:05:51. > :06:01.later, the researcher is back as the ticket goes on to the
:06:01. > :06:06.windscreen. I have already ticketed it. I have been two minutes. You
:06:06. > :06:11.did not see me arrive? I have just pulled up in the car, I got the
:06:11. > :06:15.ticket out, photographed it and did The filming shows that is
:06:15. > :06:21.completely untrue. This man is Tony Farnell, the boss of the company
:06:21. > :06:24.who run the ticketing operation. The footage show as he watched as
:06:24. > :06:30.park and spring into action as soon as the researcher left the car park
:06:30. > :06:37.and was out of sight. What about the price of the ticket? If you pay
:06:37. > :06:42.�60 now, it goes to �75 in a week then �150 after a week, then debt
:06:42. > :06:47.recovery? What do you mean? If it is unpaid after seven days it goes
:06:47. > :06:53.to debt recovery, they chase it to the registered keeper. At my
:06:53. > :06:59.address? You can use the DVLA to find out where I live? I can't,
:06:59. > :07:03.debt recovery can. That is how it works. It is not. Only members of
:07:03. > :07:07.the British Parking Association and debt collectors approved by the
:07:08. > :07:13.DVLA are able to access DVLA records. And to get permission to
:07:13. > :07:18.do that, you need to abide by a code of practice. Tony Farnell's
:07:18. > :07:27.company is not approved by the BPA, does not approved by its code --
:07:27. > :07:31.abide by its code of praxis and cannot access DVLA data. The debt-
:07:32. > :07:36.collecting company have also told us they cannot access DVLA data for
:07:36. > :07:43.the company and that they have been told this. You can track me through
:07:43. > :07:46.the DVLA? That is how any company can track you. We showed our
:07:46. > :07:50.footage to West Yorkshire Trading Standards, who said that motorists
:07:50. > :07:55.could be unfairly influenced into paying up straight away because of
:07:55. > :07:59.false claims made by the company. They are reinforcing the impression
:07:59. > :08:03.that they can get the address of the registered keeper from the DVLA,
:08:03. > :08:09.when clearly they cannot, nor should anybody operating on their
:08:09. > :08:12.behalf. In fairness to them, their fines clearly so -- are there signs
:08:12. > :08:17.clearly set out the parking rules, which do not allow time to get
:08:17. > :08:22.changed. But they are breaking a host of other guidelines, they
:08:22. > :08:27.should not use images of car clamps and tow trucks are my signs, nor
:08:27. > :08:32.should they use words like penalty and prosecute. They reinforce the
:08:32. > :08:37.impression that there are sanctions that can be applied which can't.
:08:37. > :08:42.have heard how drivers have felt intimidated, we have seen the over-
:08:42. > :08:47.zealous ticketing and her two false claims about being able to access
:08:47. > :08:49.driver details from the DVLA. I wonder what they have to say for
:08:49. > :08:54.themselves? We will find out what happened when
:08:54. > :08:59.Dan Donnelly confronted the parking company later. Ruth, you said you
:09:00. > :09:05.have good parking days and bad cop pink -- parking days? Yes, like
:09:05. > :09:11.good hair days and bad hair days. But in cars they have the signals
:09:11. > :09:16.which beep, you want to go, all right, calm down! I know! My mum
:09:16. > :09:21.told me a brilliant tip, if you are parking on the High Street, use the
:09:21. > :09:26.shop windows as a mirror. And often the beeping is wrong, you have
:09:26. > :09:29.miles. If you use the likes of the car that is already parked, if you
:09:29. > :09:34.are reverse parking, line your light with theirs, because they
:09:34. > :09:39.have spent the time and the trouble lining up. I just use the car, and
:09:39. > :09:47.when I hit it I know I am there! A brand-new series of stellar. For
:09:47. > :09:53.those who did not see that there is serious, tell us about it. I placed
:09:53. > :09:59.our, she is a woman in her early Forties with three kids. -- at I
:09:59. > :10:03.played Stella. She has a chaotic life. A gorgeous man came into her
:10:03. > :10:07.life 10 years younger in series one, everything looked great and then
:10:08. > :10:11.her first love came back into her life and ruined everything, or did
:10:12. > :10:19.he? We ended series one with her realising she was pregnant, but not
:10:19. > :10:28.knowing who the father was. This is Friday's episode.
:10:28. > :10:35.What are you doing here? My lovely boy! Come here! I heard you were
:10:36. > :10:41.coming back so I got you shopping. Lovely! Isn't he lovely? Knight in
:10:41. > :10:45.shining armour! I can see you -- see why are you married in! But you
:10:46. > :10:50.know we have been divorced eight years? But it is just a little blip,
:10:50. > :10:57.you will soon be back in the marital home. I have a new
:10:57. > :11:04.boyfriend. Let's see what state my brothers have left this house in.
:11:04. > :11:12.You are like a proud mum looking at all the actors. It is lovely. That
:11:12. > :11:19.is my auntie Brenda, she is a new character. People so far have
:11:19. > :11:26.absolutely loved her. She tells it as it is, very Welsh indeed. She is
:11:26. > :11:36.fantastic. Lots of new characters this series. We have Paul K... Not
:11:36. > :11:40.
:11:40. > :11:49.Paul Kay! I am going mad! He is at home going, really?! We have a new
:11:49. > :11:56.age... What do you call it? Russell Brand comes in, Alan's ex wife
:11:56. > :12:04.comes in. It is really good, lots of new characters. -- Russell Grant
:12:04. > :12:08.comes in. Friday night, 9pm, Sky1 HD. Be there... Or be square. The
:12:08. > :12:14.series is set in Pontyberry, a made-up place, it is Ferndale in
:12:14. > :12:19.the valleys. Why did you choose that? We knew we wanted to set it
:12:19. > :12:23.in the South Wales valleys, partly because Gavin and Stacey... I
:12:23. > :12:29.wanted to write something bulge. I wondered if I should move at a
:12:29. > :12:33.Bristol but I don't know anything about Bristol. -- I wanted to write
:12:33. > :12:37.something Welsh. I love the way people speak in the valleys, there
:12:37. > :12:44.is a beautiful rhythm to the language. And the location is
:12:44. > :12:47.beautiful. So myself and the series producer, David, we trawled the
:12:47. > :12:53.South Wales valleys that thing for suitable locations and kept coming
:12:53. > :13:01.back to Ferndale. We used it when we co-produced another programme in
:13:01. > :13:07.Wales. He is my husband, indeed. Our production company, Tidy, makes
:13:07. > :13:11.it. Gavin & Stacey did wonders for tourism in Barry Island. Residents
:13:12. > :13:21.in Ferndale, compared to Tuscany by some, hope that Stella will have
:13:22. > :13:26.
:13:26. > :13:31.It is not as posh as Tuscany and what have you. But plenty of
:13:31. > :13:35.beautiful places, the mountains, you can go for picnics on nice days.
:13:35. > :13:41.You can step out of your house and walked into the green pastures of
:13:41. > :13:48.the mountains in two minutes. is light rain, there is a three-
:13:48. > :13:54.and-a-half mile walk, natural beauty in its own right. It has a
:13:54. > :13:58.lovely pub with lots of real ales. I wander over there now and again!
:13:58. > :14:04.People in Ferndale always have a good party. There have been quite a
:14:04. > :14:09.few good ones recently. Just enjoying themselves. There are
:14:09. > :14:12.quite a lot of characters in Ferndale. I think Stella has got
:14:12. > :14:21.Valley life onto the screen, because it is on the whole how
:14:21. > :14:28.Valley life is. We have sunny days, and when the sun shines there is no
:14:28. > :14:34.-- no finer place to be. What lovely people back Art -- they are.
:14:34. > :14:44.Alan looked a bit like Patrick mower. Is everybody in Ferndale
:14:44. > :14:44.
:14:44. > :14:52.called Alan? I know Alan Jones, he lives on Stella's Street. But hello
:14:52. > :14:58.to all the Alans. It was Paul Kaye, I was right, I had a mental blip
:14:58. > :15:03.earlier. Not Peter cave. I am sorry, I had a mental blip. I think
:15:03. > :15:13.Ferndale looks beautiful. That is on a rainy day, but on a sunny day
:15:13. > :15:14.
:15:14. > :15:19.it is stunning. You can see Stella It's not often that the One Show
:15:19. > :15:22.has two car park films in a row, but today we do. Yes. And for good
:15:22. > :15:28.reason because this is probably the most talked-about car park in the
:15:28. > :15:32.world. Certainly in the East Midlands. Dan Snow is looking into
:15:32. > :15:41.how archaeologists are trying to prove that Richard III really did
:15:41. > :15:46.end up being buried under a pay and display. Good job. Very good, sir!
:15:46. > :15:52.Shakespeare's version of Richard III is that of a man deformed, his
:15:52. > :15:55.character, a Machiavellian villain. 15th century England was a country
:15:55. > :16:00.torn apart by a bitter civil war. The battle for the English throne
:16:00. > :16:05.raged between Richard's House of York and the house of Lancaster. It
:16:05. > :16:15.was known as the War of the Roses. The final climactic battle for the
:16:15. > :16:15.
:16:16. > :16:19.Crown took place at Bosworth Field in Lestershire. Having been king
:16:19. > :16:23.for only two years Richard met his end at the hands of exiled Henry
:16:24. > :16:30.Tudor and became the last King of England to be killed in battle, but
:16:31. > :16:35.now more than 500 years later, Richard III might well be back.
:16:35. > :16:41.After the battle, Richard was stripped of armour, carried to
:16:41. > :16:44.nearby Leicester and buried at Grey fires are church. Last summer
:16:44. > :16:50.archaeologist Richard Buckley and his team from the University of
:16:50. > :16:56.Leicester embarked on a quest to locate the Grey fires are site deep
:16:56. > :17:06.below the cities's streets first reliable map is the 1741 map
:17:06. > :17:06.
:17:06. > :17:10.by Roberts. That clearly shows the location of the Greyfryers precinct.
:17:10. > :17:14.Before you started this, when you were at this early map stage, what
:17:14. > :17:19.were the chances of you identifying this building? Pretty slim really.
:17:19. > :17:22.A large proportion of the precinct is covered by two modern roads,
:17:22. > :17:27.modern buildings, 18th century building, then there are two car
:17:27. > :17:31.parks. The only available areas are the car parks. Warmed ground-
:17:31. > :17:36.penetrating radar, diggers and trowels, over some months the team
:17:36. > :17:40.slowly unearthed the walls of the church, then the central area -
:17:40. > :17:44.they discovered human remains. Right. Here's the trench. Yes,
:17:44. > :17:48.indeed. Where were the remains found? Down in that area where the
:17:48. > :17:53.brick found days are. The yellow pin you can see in the ground marks
:17:53. > :17:57.the position where the feet would be. What is your gut telling you?
:17:57. > :18:00.Do you think these remains are those of Richard III? Historical
:18:00. > :18:03.accounts suggest he was buried in the choir of the church, so it
:18:04. > :18:09.looked like we were on the right trail. We have of course the
:18:09. > :18:11.evidence of trauma to the burial. We have evidence of scoliosis, so
:18:11. > :18:14.lo and behold there were certain characteristics that led us to
:18:14. > :18:19.believe this might be the one we were looking for. The remains are
:18:19. > :18:22.being kept in a sealed laboratory at the University of Leicester to
:18:22. > :18:26.help preserve them during tests. This will be the first time carbon
:18:26. > :18:33.dating and DNA testing will have been used to determine the identity
:18:33. > :18:37.of a King of England. Today, I get to meet a man key to those tests -
:18:37. > :18:42.Canadian Michael Igson whose lineage has been traced back to
:18:42. > :18:47.Richard III's sister and of York. If his DNA sample matchs the
:18:47. > :18:52.remains, it will confirm the body is that of the dead King. What will
:18:52. > :18:55.it be like for you if they announce those remains are in fact Richard
:18:55. > :19:00.III? It's something that is profoundly moving in a way to think
:19:00. > :19:05.that you have a tangible link with somebody of the stature of Richard
:19:05. > :19:10.III. What's it like standing here very near the battlefield where
:19:10. > :19:14.your great, great, great, great, great uncle was killed and lost his
:19:14. > :19:20.crown? Shivers up the back of the spine sort of thing to think that
:19:20. > :19:24.500 years ago Richard lost his life here, and it's a small part of me
:19:24. > :19:28.and my siblings that is in common with him. You can't pass on this
:19:28. > :19:32.DNA, but your sister can. She can, but she has no children, so that's
:19:32. > :19:41.the end of our particular line. Thank goodness we managed to get to
:19:41. > :19:46.your family bast before it was too late. Indeed. In the final moments
:19:46. > :19:51.of Shakespeare's play he has Richard exclaim, "I have set my
:19:51. > :19:56.life upon a cast and I'll stand the hazard of the die." Luck's played
:19:56. > :20:01.its part so far. Will it be Richard or not?
:20:01. > :20:06.Dan is here with us now. When are we going to know if it is indeed
:20:06. > :20:12.Richard III? We're going to know for sure when all the tests, the
:20:13. > :20:16.DNA tests, the carbon dating, soil testing, DNA are in the beginning
:20:16. > :20:21.of next month. Why doesn't he just go on the Jeremy Kyle show? You're
:20:21. > :20:26.not the first person to say that. think your word is as good as
:20:26. > :20:31.anybody's. Come on. Don't believe me, but the guys there yesterday
:20:31. > :20:36.convinced me it was Richard III. I will eat my hat if it is not
:20:36. > :20:40.Richard III lying under that car park. Where is the funeral going to
:20:40. > :20:44.be? How is it going to be resolved People have already started to ask
:20:44. > :20:48.questions. The people of York would quite like him to go up there. But
:20:48. > :20:53.the people of Leicester are proud. This is great for Leicester
:20:53. > :20:56.archaeology. The license under which they dug him up in the first
:20:56. > :21:00.place said specifically if... have a right to keep him. They have
:21:00. > :21:04.a right the Ministry of Justice are going to say if it is Richard III -
:21:04. > :21:09.if it is - next week we'll know where it's decided he's going to be
:21:09. > :21:13.buried. With a big ceremony? He was buried at the time, after all, late
:21:13. > :21:21.15th century. A very controversial monarch. He is controversial, but
:21:21. > :21:28.of course - it's bad PR. William II smashed his own brother on the
:21:28. > :21:32.battlefield to secure the Crown. Henry IV invaded, captured and had
:21:32. > :21:37.captured his own cousin, so yes, he may have had his two nephews killed,
:21:37. > :21:41.but that was not that unusual. have had his nephews killed, but
:21:41. > :21:46.you know! Had his nephew killed, had a claim to the throne, and
:21:46. > :21:52.Henry Tudor - that guy - Henry she is enth, little claim to the throne,
:21:52. > :21:55.came across, invaded, beat his distant cousin to it, then Henry
:21:55. > :21:59.VIII had plenty of people killed in order to establish their claim to
:21:59. > :22:03.the throne, so it's all about propaganda, trying to paint Richard
:22:03. > :22:10.III as dark as they could. course, now we're going to wonder,
:22:10. > :22:15.now is the winter of our discontent - was it said in a Leicester or
:22:15. > :22:19.Yorkshire accent? The plot thickens. Pomp and ceremony is what he would
:22:19. > :22:23.have wanted. What he would have wanted. But he was a Catholic. Now
:22:23. > :22:26.if they bury him, it will be a Protestant service. Talking about
:22:26. > :22:32.the Yorkshire accent, when most people think of Richard III, they
:22:32. > :22:38.think of this performance. Now is the winter of our discontent made
:22:38. > :22:43.glorious summer by this sun -- son of York, and all the clouds that
:22:43. > :22:53.lowered upon our house in the deep bosom of the ocean buried. Well,
:22:53. > :22:58.that, of course, was Sir Laurence Olivier, the RSC. I was in the RSC
:22:58. > :23:02.once, only had one line, "Come, let us return again, let us suffice
:23:02. > :23:06.ourselves with the report of it." Did you love doing Shakespeare
:23:06. > :23:09.plays? When I did it then, yes, I did love it. I used to do an
:23:09. > :23:18.audition piece when I was auditioning for drama schools and
:23:18. > :23:24.auditions in general. I did Kate Hotspur from Henry IV, part 1. Did
:23:24. > :23:29.he have her killed? He did die in battle. That was quite a... I can
:23:29. > :23:34.still remember it, oh, my good lord. I also had to do a Shakespearean
:23:34. > :23:37.voice, "Oh, my good lord. Why are you thus alone? So why this
:23:37. > :23:43.fortnight am I banished from my Henry's bed?"
:23:43. > :23:47.APPLAUSE I used to act like that. It is
:23:47. > :23:50.lovely, all the rhythms. Rock hard to learn - Paul, you must have
:23:50. > :23:54.helped people get into the rhythm a little bit? Do you know, I have
:23:54. > :23:58.over the years because some actors try to just learn the lines as
:23:58. > :24:03.they're written down, but I remember a few years ago helping a
:24:03. > :24:06.friend of mine - instead of trying to think of it as one big go, you
:24:06. > :24:10.break it down into chunks because then it's more doable. I would say,
:24:10. > :24:17.tell me what this scene is actually about? You can hear the emotional
:24:17. > :24:20.sort of underscore of it. He says, "He's feeling this, the King is
:24:20. > :24:25.feeling that", blah, blah, blah, then the words go on top of it. You
:24:25. > :24:27.do it one step at a time. Thank you very much. We'll await with news of
:24:28. > :24:34.interest. All this week, Mike Dilger has been
:24:34. > :24:38.on a very exciting whale watching venture for One Show. We promised a
:24:38. > :24:42.trilogy, so here's part three. After my extraordinary encounter
:24:42. > :24:48.with Killy whales after the Scottish coast... Oh, it just
:24:48. > :24:51.doesn't get any better than that. My journey is continuing - this
:24:51. > :24:57.time to Copenhagen in Denmark, home to one of the world's leading
:24:57. > :25:01.experts on killer whales. I am keen to meet Dr Andrew Foote and show
:25:01. > :25:05.him our film. How rare is this to see killer
:25:06. > :25:10.whales in the wild in these conditions around Scotland - it's
:25:10. > :25:13.really rare. This is fantastic footage. The two guys the big
:25:13. > :25:18.dorsal fins will be full-grown males.
:25:18. > :25:26.The male on the right you can see with that huge dorsal fin - it's
:25:26. > :25:31.like two metres... It looks a lot like an animal we know as Comet, in
:25:31. > :25:36.which case the female is likely to be W9 or puffin, which is a female
:25:36. > :25:42.he's often seen with. She's quite a distinctive female. She's got a
:25:42. > :25:46.short, stubby dorsal fin. I think the other male we have is probably
:25:46. > :25:50.Acasius. Killer whales live in distinct family groups, so we now
:25:50. > :25:53.know for certain that these individuals are from the west coast
:25:53. > :25:57.community. What do we know about the life
:25:57. > :26:00.historys of these animals? If we can identify them, we can tell a
:26:00. > :26:05.little bit more about how long they have lived? That male with the
:26:05. > :26:10.notch, for example, we have photographs of him from 1992 as a
:26:10. > :26:13.full-grown adult male, so we know he must be 40 years on at least.
:26:14. > :26:18.That's astonishing. How long can he live for? The males don't live as
:26:18. > :26:22.long as the females, but they still live for 50, 60 years. He's got a
:26:22. > :26:28.couple of decades left, but he's definitely in the twilight of his
:26:28. > :26:32.life now, I would say. Andy's work involves analysing skulls and
:26:32. > :26:36.sceltins of whale, and he's found their teeth are dramatically
:26:36. > :26:40.different depending on their diet and where their ancestors
:26:40. > :26:43.originally lived. This one you can see there is nowhere at all -
:26:43. > :26:47.there's little bits chipped off, but it's not worn. If you can look
:26:47. > :26:52.at that specimen... Just there? Yeah, those teeth are all worn down,
:26:52. > :26:55.and if there was still flesh on that jawbone that would be worn
:26:55. > :26:58.down all the way to the gum line. It would be completely smooth.
:26:58. > :27:02.That's really interesting because I actually saw the mouth of one of
:27:02. > :27:06.the killer whales open, and the teeth looked like this rather than
:27:06. > :27:09.that. That's amazing because I kind of had some suspicion that the west
:27:09. > :27:13.coast community might be these ones without these teeth, but we
:27:13. > :27:17.followed it up with other studies, and one of the first ones we looked
:27:17. > :27:22.for was the genetics and the family tree of killer whales. We found
:27:22. > :27:26.this one fitted in with most of the other north-east Atlantic killer
:27:26. > :27:30.whales, the ones we see feeding on herring around Norway, in Scotland
:27:30. > :27:35.as well. These very few specimens we found with unworn teeth, we got
:27:35. > :27:38.a big surprise when we looked at the DNA of those, and they were
:27:38. > :27:40.more closely related to Antarctic killer wails than the north-east
:27:40. > :27:46.killer whales. What you were telling me about the teeth of the
:27:46. > :27:51.ones you saw, it joins me between these specimens and the ones in the
:27:51. > :27:55.wild, useful information. It shows their ancestors probably swum
:27:55. > :28:01.around the Antarctic rather than the Atlantic. We have evidence of
:28:01. > :28:05.what our killer whales are eating. There's two killer whales here...
:28:05. > :28:10.Converging, aren't they? They pop out in the middle with another
:28:10. > :28:15.animal in front. Oh, look at that it's a harbour porpoise. This
:28:15. > :28:19.adult... That's Aquarius there... Is pushing the harbour porpoise
:28:19. > :28:26.under the water. Look at that you can just see the harbour porpoise
:28:26. > :28:30.under the water. You can see the porpoise surfacing much higher than
:28:30. > :28:34.he would normally. He's desperate to come up and have a breath.
:28:34. > :28:40.you see this piece of meat floating in the water just there? Watch this.
:28:40. > :28:45.Bang! That looks like the tale end of the porpoise, amazing.
:28:45. > :28:51.unusual is this footage? There's only a few home movies of this
:28:51. > :28:55.group of killer whales. To one has taken footage of it before. To get
:28:55. > :29:00.it in these conditions is completely unique. Helps you with
:29:01. > :29:05.your research? It does. It gives us an idea of what they're eating how
:29:05. > :29:09.they're hunting. To see you were able to do this makes me think I'll
:29:09. > :29:19.give it another go and do some more field work next year. I am very
:29:19. > :29:23.jealous. You should have taken me In tribute to those killer whales,
:29:23. > :29:27.an ice artist has made this fantastic creation. You can see
:29:27. > :29:33.more of her work at the London Ice Sculpting Festival at Canary Wharf
:29:33. > :29:40.this weekend. I hope it lasts, it is quite warm today.
:29:40. > :29:46.The Hebridean Whale and Dolphin Trust say that Comet, Aquarius and
:29:46. > :29:51.Lulu were last spotted filming at Cheesebay in South Uist. I was on
:29:51. > :29:56.holiday in Scotland, I thought I saw a whale, but it was a rock. I
:29:56. > :30:02.steadied it for about three hours, I used to drink then, I stared at
:30:02. > :30:06.it for about three hours before I realised. Paul, you have another
:30:06. > :30:10.book out. Your best selling book, How To Make You Thin, was a
:30:10. > :30:15.bestseller, so why do you read is that the world of slimming?
:30:15. > :30:19.publishers have asked me many times to revisit it, but I had not
:30:19. > :30:24.discovered anything new that I thought was a breakthrough. Then I
:30:24. > :30:27.met an expert in obesity and he said, we are fascinated with the
:30:28. > :30:32.procedure to hypnotise somebody to think they have had a gastric band.
:30:32. > :30:37.They know they have not, but their unconscious mind thinks their
:30:37. > :30:41.stomach has shrunk from the size of Ray Mallon to a tennis ball. So the
:30:41. > :30:47.full signal is amplified, you get full a faster and you leave food on
:30:47. > :30:52.the plate without feeling you are missing out. I made a CD, I gave it
:30:52. > :30:57.to a turn of people... For isn't most hunger in the mind? You only
:30:57. > :31:03.need about 700 calories a day to survive. Most of our desire for
:31:03. > :31:06.food is emotional as opposed to from the stomach? There is some
:31:06. > :31:11.truth in that. Most of the time when people are hungry they are
:31:12. > :31:15.thirsty. But it depends on your metabolism. I know we need more on
:31:15. > :31:21.a daily basis generally, but most of what we eat comes from emotional
:31:21. > :31:25.decisions? Emotional hunger is one of the biggest problems right now.
:31:25. > :31:32.This book and CD, unlike the operation costing 8000 quid with
:31:32. > :31:35.all kinds of potential dangers, that is also not really dealing
:31:35. > :31:40.with the root cause of why people put on weight, and in this book I
:31:40. > :31:45.have attempted to go to that at some stage as well. I did not have
:31:45. > :31:50.anything new to bring to weight loss, this is a fantastic break --
:31:50. > :31:55.break through. The people who have done it had said, it does not feel
:31:55. > :32:00.like I am doing anything, there is no effort, they are quite astounded
:32:00. > :32:05.will stop it is almost like magic. It is not, but it is like it.
:32:05. > :32:12.last time you were on, Alex became a window cleaner. We have gone more
:32:12. > :32:15.highbrow this time. Matt has done something different.
:32:15. > :32:21.Sometimes people ask me, they want an insight into something they are
:32:21. > :32:27.fascinated with, a business leader, an artist or somebody. I hypnotise
:32:27. > :32:31.them to become that person. It is a bit like Method acting, they can
:32:31. > :32:37.speak a bit like them, they lose their sense of self and get
:32:37. > :32:41.insights, sometimes very deep insights. I asked Matt, is there
:32:41. > :32:47.anybody you would like to know more about? You said the great painter,
:32:47. > :32:57.Picasso. You are nervous because you have not seen it. Look at my
:32:57. > :33:03.
:33:03. > :33:11.body language! Look at Matt are You see, I see... I see a very
:33:11. > :33:16.natural plant, object, in a very a natural setting. Yes. -- very own
:33:16. > :33:26.natural setting. With many people from all over the world, some not
:33:26. > :33:28.
:33:28. > :33:36.so natural. And I think of all the things that this plant has seen.
:33:36. > :33:45.And it just grows. And grows and grows. And never changes, only in
:33:45. > :33:51.height. LAUGHTER AND APPLAUSE. Your accent
:33:51. > :33:59.was amazing! And your mannerisms. He was obviously a single-minded
:33:59. > :34:03.guy, you were very friendly, you put your feet up on the couch.
:34:03. > :34:07.that tell you anything about Matt? Because you felt uncomfortable
:34:07. > :34:12.doing that because it was so out of character, but what was interesting
:34:12. > :34:20.was that some of the things you said, it was deep. I said, what is
:34:20. > :34:25.art? It was all about how it is freedom, it was beautiful, it was
:34:25. > :34:32.poetic. But he explained abstract art very clearly to me. Shall we
:34:32. > :34:36.have a look? At the painting? was created. This is the Green Room
:34:36. > :34:46.on the left of screen, which is what you were talking about. That
:34:46. > :34:46.
:34:46. > :34:53.is unfinished, by the way. And this is me, I love it. There is a bit of
:34:53. > :34:58.Picasso. There is a bit of a lot of other stuff as well! I remember
:34:58. > :35:02.very clearly what was happening. I did, weirdly, feel like I was
:35:02. > :35:11.channelling him. I could feel what he felt some thought about time.
:35:11. > :35:16.But it was still my buddy -- body it was coming to. At one point I
:35:16. > :35:20.said... You said, I feel so sad for you because you do not know the
:35:20. > :35:29.beauty and the wonderful stop you were a sincere. It was weird.
:35:29. > :35:38.has become very flamboyant. I love that I! I am going to keep it, I
:35:38. > :35:44.like it. Hypnotic Gastric Band is out now. You can help some of our
:35:44. > :35:48.viewers in a moment as well. There is nothing that since January
:35:49. > :35:54.more than a brown Christmas tree dumped on the side of the road. --
:35:54. > :36:03.nothing that says January more. Merseyside, help is at hand. They
:36:03. > :36:08.have come up with a stunning use. The sand dunes at Formby near
:36:08. > :36:11.Merseyside, a beautiful landscape and a designated area of important
:36:11. > :36:16.scientific interest. Every year, more than a quarter of a million
:36:16. > :36:19.people come here to admire the sand dunes, and it is a combination of
:36:19. > :36:23.this and the wind which is disrupting the landscape and the
:36:23. > :36:26.natural habitat of the wildlife here. There is a lovely Seaview,
:36:26. > :36:30.but 15 years ago that would not have been the case, because there
:36:30. > :36:35.would have been a whole wall of sand across the up. This is a
:36:35. > :36:40.really good example of just how fast this Sanders on the move,
:36:40. > :36:45.because the wall of sound has now blown somewhere over there. -- how
:36:45. > :36:50.fast this sound is on the move up. The National Trust has a project to
:36:50. > :36:55.slow the shifting sands. Andrew Brock Bank is in charge. This is a
:36:55. > :37:02.very beautiful place but there is a particular problem? We are on an
:37:02. > :37:07.eroding coastline. We also have people. As people enjoy the sand-
:37:07. > :37:12.dunes, they trample the grass, and that is one of the key things which
:37:12. > :37:17.binds the sand dunes together. healthy system is important for
:37:17. > :37:21.supporting wildlife. A good example can be seen further down the coast.
:37:21. > :37:26.We have some really, really rare wildlife here founded not only very
:37:26. > :37:31.rarely in the rest of Britain but the rest of Europe. The big one for
:37:31. > :37:36.me is the natterjack toads, a very rare amphibian. You also get vernal
:37:36. > :37:42.mining bees, solitary bees which go into the dunes, and a northern
:37:42. > :37:46.tiger beetle, a very rare beetle. Do you have those species that the
:37:46. > :37:50.other sand dunes? No, we have had them in the past but now the sand
:37:50. > :37:56.dunes are to mobile, moving too fast, so these animals and the
:37:56. > :38:01.plants they need to live off can't get a foothold. Without this all-
:38:01. > :38:04.important grass, the sand dunes simply migrate, blown by the wind.
:38:04. > :38:08.This pine forest is slowly being taken over, but it is nothing
:38:08. > :38:15.compared to what can happen. could see a situation where the
:38:15. > :38:25.sand would blow inland up to half a mile. What can be done? We have a
:38:25. > :38:30.
:38:30. > :38:37.particular seasonal short-term This is it, the Christmas tree.
:38:37. > :38:41.does this work? It lowers the wind speed when it is made into a fence,
:38:41. > :38:50.and then the sand builds up rather than blowing away. It traps the
:38:50. > :38:56.sand? Yes. How many do you need? will use 5000 or 6000. We had
:38:56. > :38:59.better get planting. Businesses donate leftover stock of Christmas
:38:59. > :39:07.trees. Some are donated by the public and local volunteers help
:39:07. > :39:12.plant them. Have you done this before? This is our second year.
:39:12. > :39:16.Why do you feel compelled? It is nice to be able to give something
:39:16. > :39:22.back to an area which we come to all the time. To protected for
:39:23. > :39:32.future generations. How many did you do last year? We can do better
:39:32. > :39:38.this year. I am sure we can. 30? 25 an hour, let go. That is a good
:39:38. > :39:42.work-rate. This is what the Christmas trees
:39:42. > :39:47.look like in position, but by next year they will have served their
:39:47. > :39:52.purpose, helping to protect this precious environment.
:39:53. > :39:57.What a brilliant system. You have done that? I did similar things
:39:57. > :40:04.with reeds at St Andrews to protect the golf courses. My better
:40:04. > :40:10.solution is not to buy one. I have not got one to get rid of. Humbug!
:40:11. > :40:16.Paul, we have some viewers that have -- that you have kindly agreed
:40:16. > :40:22.to help. I don't know much about it. We have a husband and wife, Chris
:40:22. > :40:28.and Jude Gudgin, they are hoping to give up smoking, as are Amelia and
:40:28. > :40:33.Victoria Downes. Elaine Lewis wants to get it and feel healthier. Lots
:40:33. > :40:39.of issues that people at home will resonate with. The statistics are
:40:39. > :40:44.that lots of people make New year's resolutions, not many stick to them.
:40:44. > :40:48.One of the things his people go to the gym and get all excited at the
:40:48. > :40:55.beginning of the year, then they do too much and by week three most of
:40:55. > :40:59.stop. If you want to achieve any big task, my advice is to think
:40:59. > :41:04.about the end point, where you want to be, think about what things
:41:04. > :41:10.might get into the way, then break it down into small chunks. Anything
:41:10. > :41:14.is achievable one tiny step at a time. I agreed. Don't have a new
:41:14. > :41:24.year's resolution, have a daily resolution. This is what I am going
:41:24. > :41:25.
:41:25. > :41:32.to do today. Amanda Biggs is here, she will tell you her story. Hello.
:41:32. > :41:36.Things are a little bit more serious. Give us an idea. I have
:41:36. > :41:40.had the same New year's resolution as last year, I want to get in my
:41:40. > :41:46.car and drive. I have held a licence for more than two years and
:41:46. > :41:54.I don't go anywhere. What happened to stop you from wanting to drive?
:41:54. > :42:00.Did anything occur or did you just get a feeling one day? I can't tell
:42:00. > :42:05.you. When you get in the car, do you feel frightened? Nervous, sick.
:42:05. > :42:10.You look upset talking about it. I didn't know anything about this.
:42:10. > :42:20.This will be the fastest cure I have ever done if I am able to do
:42:20. > :42:20.
:42:20. > :42:27.it. I have about 10 minutes or something. I will do what I can.
:42:27. > :42:34.Amanda, no pressure. If you don't get in that car and drive it today.
:42:34. > :42:40.We will give you a bus pass! will literally kill a brand of I
:42:40. > :42:45.don't do it. Thank you for coming, we appreciated. We will send you
:42:45. > :42:48.both of, sit in the car, see how you feel. You can see that later in
:42:48. > :42:51.the show. We have all heard about
:42:51. > :42:58.environmental health officers finding rats and mice in kitchens.
:42:58. > :43:06.What about rabbits? What?! Here is The Food Inspectors from tonight.
:43:06. > :43:16.Clare, I have seen a rabbit. rabbit?! I have just seen a rabbit.
:43:16. > :43:17.
:43:18. > :43:23.Is it live? There is a rabbit. In their. The rabbit is thankfully not
:43:23. > :43:26.destined for the pot, it belongs to the owner's daughter. You can't
:43:26. > :43:32.have a rabbit when you are preparing food, it is not
:43:32. > :43:37.acceptable. You need to take it out now.
:43:37. > :43:42.That was quite something, extraordinary. Matt Allwright and
:43:42. > :43:46.Chris Hollins join us. A rabbit?! Apparently it is not OK to have won
:43:46. > :43:52.in the kitchen when you're cooking for other people. These are things
:43:52. > :43:57.we have learned. Unless it is dead. Yes, you can eat them, no problem,
:43:57. > :44:01.but a live one is more of a problem. The thing we discovered making the
:44:01. > :44:06.programme is that the food inspectors are not just jobsworth
:44:06. > :44:12.with clipboards, they go in and improve. The place we can see is
:44:12. > :44:16.much better, the rabbit is gone, they have done a lot of hard work.
:44:16. > :44:21.It is in the reception area of the restaurant now! But we have dogs
:44:21. > :44:31.and cats walking through our kitchens. That is fine as you long
:44:31. > :44:33.
:44:33. > :44:37.as you are not preparing for other Chris, it goes a lot further,
:44:37. > :44:39.doesn't it, than just kind of looking in kitchens? That's a
:44:39. > :44:42.professional kitchen, right, and obviously, they have to be extra
:44:42. > :44:47.careful and clean. But for this whole programme, we're also making
:44:47. > :44:50.sure that everybody at home is aware of how to cook food properly.
:44:50. > :44:55.I mean, how many food poisoning cases do you think happen every
:44:55. > :44:59.year in the UK? 2,000? A million. No way. Yeah, and around half of
:45:00. > :45:04.those are caused by our families, friends, cooking for ourselves
:45:04. > :45:07.because we either don't buy properly, we don't store properly,
:45:07. > :45:12.and we don't cook properly, so we go with a proper food inspector and
:45:12. > :45:17.do raids in people's kitchens, and go, "Gabby, why have you got a dog
:45:17. > :45:23.and a cat on your top when you're cooking?" Things like that.
:45:24. > :45:31.there are sell-by dates and all that stuff. I will eat anything,
:45:31. > :45:36.virtually, but when you get cases - go on. No, go on. I lived in jan,
:45:36. > :45:41.so we -- Japan, so we ate anything during that period. Do you share
:45:41. > :45:46.kind of hygiene expectations? Yes. He believes in the five-second
:45:46. > :45:51.rule, which doesn't work, does it? Has your view changed a little bit?
:45:51. > :45:54.When I first joined this lot on Watch Dog, I immediately became a
:45:54. > :45:59.victim of fraud. I thought that was so embarrassing. I couldn't go and
:45:59. > :46:03.tell Annie and Matt about this, and the last thing I want to do is get
:46:03. > :46:10.food poisoning. I am very, very careful. On a serious point, I
:46:10. > :46:17.interviewed in a series a guy who didn't cook a piece of pork
:46:17. > :46:21.properly - much, much worse, lysteriosis. He nearly died and was
:46:21. > :46:28.paralysed down the right-hand side. He's only getting better. I don't
:46:28. > :46:35.want to panic people. They're rare case, but when they're bad, they
:46:35. > :46:39.can be very bad. You're squirming a little bit, but Nessa was a big fan
:46:39. > :46:44.of chicken. I don't know, but all I know is if I don't eat this now, I
:46:44. > :46:51.am going to faint. Can't breathe. What have I told you about eating
:46:51. > :46:55.at night? All that cholesterol. we got coleslaw. Well done,
:46:55. > :47:04.darlings! Very good. Super job. After that, I am going to move the
:47:04. > :47:08.fish into the hole... A special place... From that angle, Matt is
:47:08. > :47:13.not trying to be the next Terry Wogan, just a slight... Just
:47:13. > :47:19.showing up, aren't you? More Top Of The Pops than morguean.
:47:19. > :47:23.It is on after BBC One after One Show and carries on for four weeks.
:47:23. > :47:27.We sent Paul off to help Amanda overcome her fear of driving,
:47:27. > :47:31.obviously doing a little bit of work there, but she passed the test
:47:31. > :47:35.three years ago. She's absolutely terrified of driving. Hopefully,
:47:35. > :47:39.she might get behind the wheel and drive a little bit. But you know,
:47:39. > :47:43.better for the environment if she doesn't. Look at the bright side!
:47:43. > :47:50.LAUGHTER Now, lots of little girls, and
:47:50. > :47:57.grown-up ones dance around in tutus and dream of being ballerinas.
:47:57. > :48:04.grown men for that matter but one has taken it a step further, to the
:48:04. > :48:08.Bolshoi Ballet. I am a perfectionist. I'm willing to work
:48:08. > :48:12.really hard at something to get perfect. There's always work to do.
:48:12. > :48:16.That's what I love about ballet. This 16-year-old was one of
:48:16. > :48:21.hundreds to audition for only a handful of places at one of the
:48:21. > :48:25.world's best ballet schools. Very few British teenagers have been
:48:25. > :48:30.talented or tough enough to get, in and only a few students will
:48:30. > :48:36.progress to the professional company, the world-famous Bolshoi
:48:36. > :48:41.Ballet. Tanya's keeping a video diary of her extraordinary journey.
:48:41. > :48:51.I am really looking forward to going, and I just - I just want to
:48:51. > :48:52.
:48:52. > :48:57.improve, really. I want to work really hard and improve. Yuri is
:48:57. > :49:03.Tala's teacher and knows how it is at the Bolshoi Ballet because he
:49:03. > :49:07.trained there himself. One, two. Students start at 9.00am in the
:49:07. > :49:13.morning and finish at 6.00pm in the evening. It's very difficult. Most
:49:13. > :49:17.times, girls work on point all day, practise, practise, practise.
:49:17. > :49:26.two. It's a week to go now until Tala flies to Russia, and there's
:49:26. > :49:30.lots to do, clothes to buy, books to choose and goodbyes to be said.
:49:30. > :49:35.That's lovely, isn't it? Miss you. All my friends and family - they're
:49:35. > :49:39.all in Yorkshire. I spent all my life here, so definitely the
:49:39. > :49:44.biggest thing I'm going to miss are all the people. And there's
:49:44. > :49:48.homework to do. All her lessons will be in Russian, so she's having
:49:48. > :49:55.to learn from scratch. I really like languages, so I'm really
:49:55. > :49:59.enjoying learning it. (Speaking in Russian)
:49:59. > :50:04.That's how are you. I'm sure my accent is rubbish, but I try hard.
:50:04. > :50:09.It's a four-year course mixing school and dancing. It is expensive,
:50:09. > :50:15.so she can only afford to come home twice a year. I probably miss the
:50:15. > :50:21.kitchen the most. I love cooking, and I am interested in what food is
:50:21. > :50:27.going to be like in Moscow, because I really like trying new things.
:50:27. > :50:31.Fingers crossed it's OK - I can manage being a vegetarian. Tala and
:50:31. > :50:36.her mum also have been frantically raising the �20,000 needed for her
:50:36. > :50:39.first years fees, a sponsored zumba with family, friends and well-
:50:39. > :50:44.wishers from the local sports centre gets them to their target.
:50:44. > :50:54.It's time to go, and Tala's mum Sara is travelling to Moscow with
:50:54. > :51:05.
:51:05. > :51:11.Yeah, I can't believe it, that I'm here, actually. It's tomorrow. I am
:51:11. > :51:16.looking forward to that. I can't wait to get started. Tradition is
:51:16. > :51:20.at the heart of the Bolshoi School, which has been producing world-
:51:21. > :51:25.class dancers since 1773. The annual opening ceremony is the most
:51:25. > :51:29.important event of the year. Pupils dress up and bring flowers for
:51:29. > :51:35.their teachers. Tala's found some British students in their final
:51:35. > :51:40.year. Together, Tala, Natalie Carter and Hayley Stabo make up a
:51:40. > :51:44.third of the Brits to ever train her. She's hoping they'll give her
:51:44. > :51:47.some advice. I enjoy it. Otherwise, I wouldn't be here. You know the
:51:48. > :51:52.teachers are the best. You really get into classes, and you really
:51:52. > :51:56.get into doing things the same way, and you'll pick up things very
:51:56. > :52:01.quickly, I promise. Just before her mum leaves and lessons believe,
:52:02. > :52:05.Sara has a little surprise to show Tala. I brought a little photo.
:52:05. > :52:15.Look. Oh, yeah. When was that? think that was probably when you
:52:15. > :52:17.
:52:17. > :52:22.were about seven or eight. Who would have thought it, from the
:52:22. > :52:26.ballet school to the Bolshoi Ballet. Beautiful. You have gone all goose
:52:26. > :52:30.pimpley! Our postures have changed because Tala is here with her mum.
:52:30. > :52:34.It was a big ask, wasn't it, a vegetarian going over to Russia and
:52:34. > :52:38.learning the language. How has Moscow life turned out for you?
:52:38. > :52:44.really love it. I feel really settled. I don't get home sick, and
:52:44. > :52:50.I'm really, really enjoying all of my classes. We do a ballet
:52:50. > :52:53.technique class 9.00am every day. Is it rock hard? It's really
:52:54. > :53:01.different. It's really different to anything I've - any of the training
:53:01. > :53:05.I have had in Britain, and I feel myself improving so much faster, so
:53:05. > :53:11.yeah, I couldn't ask for anything more. I really admire you as well,
:53:12. > :53:15.Sara, because as a mother, you're going to miss her madly, but she's
:53:15. > :53:18.so single-minded, and this is what she wants to do. You're helping her
:53:18. > :53:23.pursue her dream. Absolutely. It was quite a tough decision to make
:53:23. > :53:27.at the time, and I do miss her lots and lots, obviously, but we talk
:53:27. > :53:30.every day or pretty much every day, and I get to see just how settled
:53:30. > :53:34.she is and how much she loves it and just the value she's getting
:53:34. > :53:38.out of the training, which is what she absolutely wanted, so I'm
:53:38. > :53:42.really reassured by that. It proves it was absolutely the right
:53:42. > :53:47.decision. The best of luck. Yeah, you're preparing to go. Have you
:53:47. > :53:53.got a nice bunch of flowers for the teacher? Going to get one. Good
:53:53. > :53:57.luck. Thank you for coming to see us. Lots of you have been getting
:53:57. > :54:01.in contact. Dan Donnelly is on the trail of a parking company that
:54:01. > :54:08.used sneaky methods to catch out drivers. Let's see what happened
:54:08. > :54:14.when Dan confronted them. Earlier, we secretly filmed a
:54:14. > :54:18.company called Carstoppers who issued ticket at the Changegate Car
:54:18. > :54:24.Park in West Yorkshire. They ticketed our researcher's car just
:54:24. > :54:27.45 seconds after he left his car to get some change for the pay-and-
:54:27. > :54:32.display machine. Hi, mate. I just need to run up and get some change.
:54:32. > :54:35.We want to find out why Carstoppers ticketed our car so quickly and why
:54:35. > :54:39.they told us their debt collectors could access our details through
:54:39. > :54:42.the DVLA when they can't. We have asked Carstoppers to answer
:54:43. > :54:49.all our questions, and they haven't done, so it's time to catch up with
:54:49. > :54:55.them. Unfortunately, Tony Farnel didn't
:54:55. > :54:58.want to be caught up with. Mr Farnel, Dan Donnelly from the
:54:58. > :55:01.One Show. Just got a couple of questions for you - a couple of
:55:01. > :55:05.questions for you about the car park. Is it really fair just to
:55:05. > :55:13.give someone 45 seconds to go and get some change before you give him
:55:13. > :55:19.a ticket? Mr Farnel? Off like a whippet, faster than he could write
:55:19. > :55:23.a ticket! Carstoppers later denied they pressurised anyone into paying
:55:23. > :55:28.any amount, and they said some drivers do cheat. So what about our
:55:28. > :55:32.ticket? Do we have to pay it? can't give carte blanche to
:55:32. > :55:36.motorists to ignore car parking condition, but if you feel that you
:55:36. > :55:40.have been badly treated or you've got a reasonable excuse for being
:55:40. > :55:45.in the situation like that one - not having the right change and you
:55:45. > :55:49.want to dispute it, you should dispute it. The owner and operator
:55:49. > :55:53.of the car park is Ted Evans that subcontracted the ticketing
:55:53. > :55:57.operation to Carstoppers. While he wouldn't do an interview, he told
:55:57. > :56:01.us he'd instructed Carstoppers not to issue tickets until five minutes
:56:01. > :56:07.had passed. He says he had been advised he could take court action
:56:07. > :56:11.to try force the DVLA to hand over car owners' details, but the DVLA
:56:11. > :56:16.says it wouldn't be practical to routinely enforce car parking
:56:16. > :56:20.tickets this way, and no-one has ever done so since we contacted
:56:20. > :56:27.Carstoppers, they have reduced the maximum parking charge from �150 to
:56:27. > :56:31.�100, and they have covered up the car clamps and tow trucks on their
:56:31. > :56:37.signs. They have cancelled our researcher's ticket, but there is
:56:37. > :56:39.still no time to get change. One person who hasn't got many car
:56:39. > :56:42.parking tickets is 29-year-old Amanda Briggs, who after passing
:56:42. > :56:47.her test three years ago was terrified by driving. We're outside
:56:47. > :56:51.for a good reason, Paul. What have you been up to? I have to say I did
:56:51. > :56:54.what I could in the ten minutes, and I'm confident she's going to be
:56:54. > :57:00.able to get in that car - it's going to take some courage. We have
:57:00. > :57:05.done some techniques. What did you do? What I did is I did a psycho
:57:05. > :57:10.sensory therapy. It involves tapping on various points, moving
:57:10. > :57:14.your arms - this recodes the landscape of the brain chemistry,
:57:14. > :57:20.but it allowed her to remember the time she felt really happy, the
:57:20. > :57:23.time when she held one of her new- born babies in her arms, the time
:57:23. > :57:27.when - and amplified those feelings and attached it... The children are
:57:27. > :57:33.really important. This is what you really want to do, to take your
:57:33. > :57:38.kids to swimming or... Yes. You're keen for this to work but were you
:57:38. > :57:43.a little bit of a sceptic? Very sceptical, massive. How are you
:57:43. > :57:48.feeling now? I'm OK. I'm OK. from this point, then, Paul, if you
:57:48. > :57:52.feel she's only so far along in the process, what would you advise from
:57:52. > :57:56.here? I would like to complete the job, because I only had ten minutes
:57:56. > :58:02.tonight, but it encourages - you have a fear, but you do it anyway.
:58:02. > :58:06.Your fear was ten out of ten, and right now it's not that. Do you
:58:06. > :58:11.feel like driving? We should do it. Do you feel prepared to get in the
:58:11. > :58:17.car? Don't push it, Amanda. If you don't want to do it, don't do it,
:58:17. > :58:21.but Paul, if you could help her into the car... Even in this moment,
:58:21. > :58:27.for her to be sitting in the driver's seat and all of those
:58:27. > :58:32.thoughts going around in her mind... Seat belt. Yes, make sure you have
:58:32. > :58:39.your seat belt on. Hand brake off. Paul, are you quite confident?
:58:39. > :58:45.think so, yeah. Let's turn it on. Put it in - hand brake off. Put it
:58:45. > :58:51.into first. Go for it, Ammanda. Our thoughts are with you. Go for it.
:58:51. > :58:55.Come on, Amanda. Are you ready? If you can do it, go for it. Yes! Look