:00:08. > :00:16.Our guests are making their final preparations for tonight's One Show.
:00:17. > :00:19.There's Rita Ora saying hello to her fans outside.
:00:20. > :00:21.The new voice of Postman Pat, Stephen Mangan,
:00:22. > :00:25.is getting into character by helping out in the mailroom.
:00:26. > :00:35.And as for Robbie Savage, he's, of course, in makeup.
:00:36. > :00:45.Hello and welcome to The One Show with Matt Baker and Alex Jones.
:00:46. > :00:48.Last week we asked you to send good luck cards to retiring Highlands
:00:49. > :01:04.She admitted a busy day was receiving six letters.
:01:05. > :01:07.Later we'll be live with Esther to reveal how you delivered
:01:08. > :01:12.With the FA Cup final between Hull City and Arsenal this weekend,
:01:13. > :01:16.their fans are starting the rivalry early by playing the latest football
:01:17. > :01:21.And Robbie Savage is pretty used to being in
:01:22. > :01:28.We've sent him undercover for a special One Show film.
:01:29. > :01:37.She's about to storm back to number 1 in
:01:38. > :01:41.the music charts and he's an actor playing Britain's number 1 postman.
:01:42. > :01:59.Very nice to have you here. We were going to talk about Postman Pat
:02:00. > :02:06.later on but you have also been filming? 50 Shades of Grey? How has
:02:07. > :02:13.it been? It has been very interesting and surprising. That was
:02:14. > :02:18.just a taster. The picture everyone sees is not what I look like in the
:02:19. > :02:25.movie. I am very different. I have got a brown bob. Completely
:02:26. > :02:28.different. It has been incredible. I am not as experienced as you are but
:02:29. > :02:37.I had a little moment. Shot in America? Vancouver in Canada. You
:02:38. > :02:40.play Mia Grey? The sister of the main character?
:02:41. > :02:43.America? Vancouver in Canada. You play Mia Grey? The I can tell who is
:02:44. > :02:54.lying about who has read the book! Stephen? No! He is telling the
:02:55. > :03:00.truth! I can see the factoring in your eyelashes! Have you read
:03:01. > :03:10.Postman Pat? Know but I have grown up in London and it is the dream for
:03:11. > :03:16.my children, Jess, the cat. Postman Pat, that is raunchy! You are making
:03:17. > :03:25.a big name for yourself in America? Episodes? How do you find British
:03:26. > :03:29.acts being accepted over there? Matt has a speech in this series and he
:03:30. > :03:34.is moaning about the fact that every actor seems to be British. You don't
:03:35. > :03:41.know they are British until they are on a talk show and they say, wait,
:03:42. > :03:47.he is English? How do you find doing American accidents? Very hard, do
:03:48. > :03:50.not make me do it! It was so difficult for me, the coach had to
:03:51. > :03:55.whisper into my ear before we shot any scene. I could not do it, it
:03:56. > :04:06.took four months to just get one line. And I had to learn French. And
:04:07. > :04:12.only knew one line. Steak and chips did that mean? I have no idea! Can
:04:13. > :04:17.you tell us what that means? No? Here on The One Show we've been
:04:18. > :04:21.working on a special series of new films, taking celebrities
:04:22. > :04:23.back to their roots in disguise to see if they can slip
:04:24. > :04:27.into their old lives unnoticed. Can Match of the Day's Robbie Savage
:04:28. > :04:41.make a secret comeback What would happen if you good but a
:04:42. > :04:45.professional football in disguise and get him to infiltrate a Sunday
:04:46. > :04:52.league team website the rivals knowing? To find out, Robbie Savage
:04:53. > :04:59.has agreed for one match only to become our super subsidy. Robbie
:05:00. > :05:05.played football at the highest level and was capped 39 times for Wales.
:05:06. > :05:10.Today, he is at Elstree Studios to begin the transformation. John is a
:05:11. > :05:18.creator of preset extra sum of the abyss names in the industry. -- make
:05:19. > :05:26.up. The first thing he creates is a digital model of Robbie Savage's
:05:27. > :05:32.head. Amazing. You were saying, what kind of face? Very strong, which is
:05:33. > :05:41.harder than if you had a weaker face. John has to disguise his
:05:42. > :05:47.trademark blonde hair. You will not cut my hair? No, we will sweep and
:05:48. > :05:51.back. You have very fine hair. It will go under nicely. Just get the
:05:52. > :06:01.scissors! That would be my biggest pet! With the way, oh, yeah, that
:06:02. > :06:08.works. It looks like me! I just do not believe that. We're not far away
:06:09. > :06:14.but maybe something shorter. OK, I would love to do the cast. Step into
:06:15. > :06:20.that. John is digging a silicon cast of his face to capture the finer
:06:21. > :06:28.details. You might need more than that for my nose. Robbie has to stay
:06:29. > :06:33.still while it sets. There you are. That is weird. Robbie has done all
:06:34. > :06:38.he can but with the disguise under production, it was time to return
:06:39. > :06:42.home to Bradley, where his career began. And where he will meet the
:06:43. > :06:46.team he will be playing for. Back then he was known as Bobby and his
:06:47. > :06:53.father was the manager of one of the first team see ever played for.
:06:54. > :06:58.Bradley Juniors. -- first teams he ever played for. The amount of time
:06:59. > :07:01.I got in trouble from that house, the noise when the ball was hitting
:07:02. > :07:07.the garage was horrendous and that window, I broke that three times.
:07:08. > :07:10.They would not give me the ball back if it was in their garden. Countless
:07:11. > :07:17.hours of practising on my own with the ball. Juggling it. That is my
:07:18. > :07:23.old neighbour, Norman. It has changed a little bit. There was no
:07:24. > :07:30.Bentley parking the drive! It was always a Ford! Or a Vauxhall. This
:07:31. > :07:37.was the pitch I started. Under 14. Bradley. My father's team, every
:07:38. > :07:44.Saturday morning, rain and snow. I could not wait, it was my life,
:07:45. > :07:49.really. And one day, I got spotted by Hugh Roberts, the Manchester
:07:50. > :07:54.United scout. On this field. Two weeks later, I was at Old Trafford
:07:55. > :08:00.having the triad. Luckily, I got in. After leaving Man United, Robbie had
:08:01. > :08:04.a tryout at Crewe. He had spotted Robbie when he played for Bradley.
:08:05. > :08:09.It was a tryout which would shape the rest of his career. But Bradley
:08:10. > :08:13.has not been enjoying the same success. They are in the third tier
:08:14. > :08:21.of the Sunday League and there is only one fixture left this season.
:08:22. > :08:28.Against turf FC. And Robbie will play for them under cover. I did not
:08:29. > :08:35.believe him, I thought, it was a day before April Fools' Day. I thought
:08:36. > :08:38.somebody was winding me up. This is the biggest thing that has ever
:08:39. > :08:49.happened to amateur football in North Wales. Much day and Robbie
:08:50. > :08:55.arrives three hours before kick-off. Not for the warm up, but his
:08:56. > :09:03.make-up. Last season, Turf beat us but we have signed a new player. He
:09:04. > :09:08.will play for us today. Well, Sam! Lads.
:09:09. > :09:14.meant a lot to go back to that field?
:09:15. > :09:20.That was amazing, my father started the team and he has passed away from
:09:21. > :09:25.Alzheimer 's soldier play on the pitch where was amazing. If you did
:09:26. > :09:30.not turn out as if it all, apart from professional dancer, what would
:09:31. > :09:35.you have done? I was not the brightest so football was my only
:09:36. > :09:43.option. I was lucky. What do you make of this? We want to introduce
:09:44. > :09:52.everybody do this. Double full all. It is bizarre. -- bubble football.
:09:53. > :09:54.This is Natalie Moseley, the woman behind it.
:09:55. > :10:07.From Norway. We saw online videos, my husband and myself up there was
:10:08. > :10:13.nothing like this in England so we started this. Is just like proper
:10:14. > :10:19.football? You cannot foul? Not in this game. Anything goes. Tackling,
:10:20. > :10:25.you have to knock people of the ball. You are just knocking into
:10:26. > :10:31.each other. And there is a tournament? Very soon? Nationwide,
:10:32. > :10:36.starting next month. Just in time for the World Cup. For those taking
:10:37. > :10:41.part, how long are the marchers? It looks very hot? It is tiring and the
:10:42. > :10:52.matches last ten minutes. We run a mini tournament, --, ten minute
:10:53. > :10:56.games. We have two teams, Arsenal and Hull City, and the fans. Are you
:10:57. > :11:05.ready? Robbie will have the whistle. Go for it! They are off and running.
:11:06. > :11:09.Are you happy about this? You have to play the winning team? Looking
:11:10. > :11:16.forward to it. Anything could happen. Anything goes in this game.
:11:17. > :11:24.Alex? There we are. Bobby is looking forward to that. What is going on?
:11:25. > :11:26.Why did I agreed that! Insein and a little bit sweaty. -- agreed to
:11:27. > :11:31.that. We saw where it began for Robbie,
:11:32. > :11:41.let's talk about where it all began I did a lot of theatre when I
:11:42. > :11:47.started, supplementing that with foreign commercials and I was the
:11:48. > :11:56.Gillette man in Turkey. Can we see that face? Which camera? All yes, he
:11:57. > :12:08.is happy with that. Very happy with that shave. It did not end there, he
:12:09. > :12:15.went on to study and had even further fame. You have not find
:12:16. > :12:19.this? ! You just have to tell us. Estonia is a country in Eastern
:12:20. > :12:27.Europe. I have never heard of that! Sorry. There was a man in Soho on
:12:28. > :12:34.top of the camera and he said, look at the camera and growl like a
:12:35. > :12:42.tiger! You were a very good-looking! Thanks. I thought this was the
:12:43. > :12:50.casting couch! You were a model? I was an actor. You did commercials?
:12:51. > :12:57.There are often very good-looking women in commercials and comedy men.
:12:58. > :13:06.I did that. Did you take your top off and growl like a tiger? They
:13:07. > :13:15.were checking me out, really naughty kids, and they smelt the person and
:13:16. > :13:25.ran off. And stage school? That was a stage school. It started in
:13:26. > :13:37.Kosovo? Batters in Eastern Europe, right next door to Albania. -- that
:13:38. > :13:46.is in. You went back gracefully? You shot one of your videos are? I did.
:13:47. > :13:53.-- recently. Honestly, there were no rules. It was like, children there,
:13:54. > :14:00.just hanging out. All of my cousins on those motorbikes. Yes, all of my
:14:01. > :14:04.cousins and that is why he let me jump onto the back of that. You're
:14:05. > :14:15.not supposed to but it was very slow, it looks faster on the video.
:14:16. > :14:21.Keep it in the family! Ora is not your original surname? It was added
:14:22. > :14:25.on when I was six years old. My original name means time in my
:14:26. > :14:34.online which. Ora was a very nice alternative. It is easier for us to
:14:35. > :14:47.say that. My name is Irish and that means luxurious growth of hair! It
:14:48. > :14:55.is lucky I am not bald! And my son looks exactly like me, but only that
:14:56. > :14:58.tall. Rita, apparently you made such an impact in Kosovo that the
:14:59. > :15:06.president has invited you and your family to have tea with him? Yeah. I
:15:07. > :15:11.did not even know exactly what that meant. How does the conversation
:15:12. > :15:20.start? My mum and dad are already looking for outfits. I was like,
:15:21. > :15:27.what do we do? He offered me the ambassador role for Kosovo. Isn't
:15:28. > :15:32.that crazy? That means Unicef has been a consistent charity, and I am
:15:33. > :15:39.working with them on a music festival in Eastern Europe. And it
:15:40. > :15:46.is a space for people to creatively let go. You should ask him whether
:15:47. > :15:53.he has read 50 Shades Of Grey. We will talk more about your global
:15:54. > :15:56.stardom later. And yours as well, Stephen!
:15:57. > :15:59.Now, we have been hearing about complications with the changes to
:16:00. > :16:02.the benefit system. We thought it was time to let someone having
:16:03. > :16:06.problems confront the people in charge. Tony Livesey went to make it
:16:07. > :16:10.happen. Stephen Duckworth has been in a
:16:11. > :16:15.wheelchair since he was 21 after he broke his neck playing rugby. He is
:16:16. > :16:19.paralysed from the neck down and has limited use of his right hand. Like
:16:20. > :16:22.many people in his position, he has been watching the government's
:16:23. > :16:26.controversial disability benefit reforms with interest. But don't
:16:27. > :16:31.make the mistake of thinking Stephen is on the receiving end of this just
:16:32. > :16:35.because he is a wheelchair user. Actually, many people see him as
:16:36. > :16:39.part of the problem. It is his job to oversee some of the assessments
:16:40. > :16:44.for the new benefit that everyone is complaining about, the person all --
:16:45. > :16:50.personal independence payment, or PIP. Stephen is part of a company
:16:51. > :16:54.that assesses some of the claimants. But since the new system was
:16:55. > :16:59.introduced, there have in backlogs. Six months on, Atos and capita have
:17:00. > :17:05.90,000 outstanding cases between them. If you qualify, you get ?134
:17:06. > :17:08.per week, but while you are waiting, you get nothing. Without the
:17:09. > :17:15.assessment, claimants not receive a penny. I agreed to meet Natalie. She
:17:16. > :17:21.has been waiting for 104 days for her assessment with his company,
:17:22. > :17:24.Capita. When I called to make an appointment, I was told there was no
:17:25. > :17:30.appointment, but don't call us, we will call you. It is carelessness
:17:31. > :17:36.and this respect -- disrespect when is this is something to aid people
:17:37. > :17:40.with disability. The silence is more disrespectful than anything else. I
:17:41. > :17:45.am just a number on a page, a statistic. Firstly, I apologise for
:17:46. > :17:51.what has happened. We have always tried to put disabled people at the
:17:52. > :17:55.forefront of our thinking. Everything is taking twice as long.
:17:56. > :17:57.The call centre that were operating the appointment system was
:17:58. > :18:04.completely overloaded, so it has been a challenging time. But the
:18:05. > :18:07.main driver of that is to deliver high quality reports. Home visits
:18:08. > :18:13.are really important to us. We look at each individual and their own
:18:14. > :18:16.circumstances. Natalie was diagnosed with Emmy last year and finds it
:18:17. > :18:20.very difficult to get around her home. She is desperate to apply to a
:18:21. > :18:31.local authority for disabled facilities, but without receiving a
:18:32. > :18:35.PIP payment, she can't. I am told, apply and then apply to us once you
:18:36. > :18:41.have got it. So it is a gateway. And you hear Natalie's story, what is
:18:42. > :18:45.your main emotion? For me, it is extreme frustration and
:18:46. > :18:50.disappointment, beyond levels that anyone would understand. What is the
:18:51. > :18:53.longest it could take? Let's say I had the most incompetent of your
:18:54. > :18:58.staff. None of my staff are incompetent. But as a worst-case
:18:59. > :19:03.scenario. The longest people have been waiting at the moment is 107
:19:04. > :19:11.days. That is unacceptable. Is there a case to be made that the system is
:19:12. > :19:17.not fit for purpose? The system is fit for purpose now. Whose purpose?
:19:18. > :19:22.The system is becoming fit for purpose in terms of getting the
:19:23. > :19:28.right number of disability assessors that are required to deliver the
:19:29. > :19:32.assessment process. So it is fit for the assessments, not those being
:19:33. > :19:38.assessed? It will be fit for them soon full up but while you are
:19:39. > :19:43.getting fit, we are getting an fit, and our life is going to waste. The
:19:44. > :19:47.government and the two assessment providers underestimated the amount
:19:48. > :19:51.of time it would take to do the new face-to-face assessments, but this
:19:52. > :19:56.does not help Natalie. One of the ironies of today is that next year,
:19:57. > :20:01.you face your own PIP assessment. Yes, I have had many assessments in
:20:02. > :20:08.the past and it is always quite an anxiety provoking process. There
:20:09. > :20:12.have been those who have said that you are in this position because of
:20:13. > :20:18.your disability, almost as a publicity stunt. How do you react to
:20:19. > :20:20.that? I am a doctor. I have a Ph.D. And a Masters in rehabilitation
:20:21. > :20:26.medicine. It is not a publicity stunt. There goes Stephen, and fair
:20:27. > :20:32.play to him. He came along to face the music, when he knows the system
:20:33. > :20:36.is not working. He says what he has heard courtesy of The One Show today
:20:37. > :20:40.will help him change the system. The irony of that is that come next
:20:41. > :20:43.year, hopefully, he will not have to wait half as long as a lot of others
:20:44. > :20:48.have waited. Natalie did not pull any punches. It
:20:49. > :20:54.has been five months since this process started. She did not even
:20:55. > :20:57.have an assessment day until we got involved. We rang the company, and
:20:58. > :21:04.then they rang her back that afternoon. What a surprise(!). She
:21:05. > :21:09.said it went well and she is now waiting for her results. But the
:21:10. > :21:14.point for her is that if she passes, it is backdated to December, when
:21:15. > :21:18.she first applied. If she does not pass, she gets nothing. Why have
:21:19. > :21:22.they changed the system if it creates so many problems? The
:21:23. > :21:28.government said at the old benefit is outdated and this PIP, personal
:21:29. > :21:31.independence payment, targets those who need it most. They get
:21:32. > :21:36.face-to-face assessments and regular reviews. They say it reflect
:21:37. > :21:41.today's understanding of disability better than the old system. And in
:21:42. > :21:47.the long term, it is a cost saving exercise. Yes, there is a review of
:21:48. > :21:51.it this year. Next year, those who already claimed disability living
:21:52. > :21:56.allowance will be assessed. If it is not working, imagine the backlog.
:21:57. > :22:01.The government, though, so that by 2018, it will save ?3 billion a
:22:02. > :22:06.year. And direct that money to the people who need it. Yes, they say
:22:07. > :22:11.that is the point of the exercise. But critics say it is a cynical
:22:12. > :22:15.money-saving exercise. For further information on PIP, visit our
:22:16. > :22:19.website. Last week, we introduced you to
:22:20. > :22:24.83-year-old Esther Brauer, Britain's longest serving
:22:25. > :22:28.postmistress. Now she is retiring from running her tiny post office in
:22:29. > :22:33.the Highlands, so we ask you to make her last week a very busy one by
:22:34. > :22:38.sending her good luck cards. Martel Maxwell is back in Kylesku for an
:22:39. > :22:48.update. What is the atmosphere like this evening? Welcome to not so
:22:49. > :22:53.sunny, but delightful and beautiful Kylesku in the north-west Highlands.
:22:54. > :22:57.As you know, One Show viewers have been writing into surprise Esther,
:22:58. > :23:02.Britain's longest serving postmistress, and it has been kept a
:23:03. > :23:07.secret from her. The woman who has been raking the Magic cabin is
:23:08. > :23:12.Tanya, who owns the Kylesku hotel. You have kept this a secret. How
:23:13. > :23:15.many cards have been coming in? We have had a fantastic response. We
:23:16. > :23:21.had about 2000 cards on the first day and we have received many sacks
:23:22. > :23:25.ever since. Given that there is a permanent population of just 12,
:23:26. > :23:32.that must be the busiest post a week ever. Now, I have got a surprise for
:23:33. > :23:35.you. I'm going to show you inside Esther's eight x 6-foot wooden post
:23:36. > :23:40.office. These are just a few of the cards. So many people are saying
:23:41. > :23:46.Esther is a real inspiration. We have had classes of schools saying,
:23:47. > :23:49.we think you are fantastic. This is the tip of the iceberg. It is a
:23:50. > :23:55.complete surprise to Esther. Join us, when we will enlist the entire
:23:56. > :24:02.village to bring all of Esther's post from the One Show viewers. Our
:24:03. > :24:07.viewers are the best. We will be back there shortly and that hope the
:24:08. > :24:11.sound is OK in the van when we do. Stephen, last time you were on, you
:24:12. > :24:14.said you were excited about playing Postman Pat because it would be the
:24:15. > :24:20.first thing your kids could watch you in. Have they seen it and what
:24:21. > :24:23.they make of it? They came to the world premiere in Leicester Square
:24:24. > :24:28.on Sunday, and they loved it. The cinema was full of three, four, five
:24:29. > :24:31.and six-year-olds. And kids are not polite if they don't like it, and
:24:32. > :24:36.they were hooked all the way through, so I am delighted. But a
:24:37. > :24:41.relief. There is a lot of pressure on you as the voice of Poznan Pat.
:24:42. > :24:45.If I muck that up, I will not be welcome at the school gates any
:24:46. > :24:50.more. So I am pleased it went well. In the movie, Pat auditions for a
:24:51. > :24:56.very familiar looking music mogul. Let's see how things go in front of
:24:57. > :25:01.Simon Cowbell. Well, Postman Pat, what will you be dazzling us with
:25:02. > :25:07.this evening? Well, I thought I would sing my wife Sarah's favourite
:25:08. > :25:25.song. Ooh, I am all a tingle. Should I start? Well, that is why you got
:25:26. > :25:35.dressed up. Oh, my am sorry. Sorry. I wasn't supposed to... Hang on a
:25:36. > :25:39.minute. Could I start again, please? He is a perfectly good postman. Why
:25:40. > :25:43.is he putting himself through that? Well, his wife wants to go to Italy
:25:44. > :25:46.and he promised her a trip to Italy and there is trouble at the post
:25:47. > :25:53.office. He is not getting his bonus, so the only way is to win first
:25:54. > :26:05.prize on TV and it turns out he has an amazing singing voice. He does!
:26:06. > :26:12.Wait till you hear it. Let's listen. # In your smile, the simple things
:26:13. > :26:24.saying to me. # Without you, I'm lost like a man
:26:25. > :26:36.say. # And with you is where I am meant
:26:37. > :26:40.to be. Stephen, that was amazing. A lot of people do not realise what a
:26:41. > :26:50.voice I have got full up did you really? Did you really think that?
:26:51. > :26:57.Ronan Keating. They did not even ask me if I could sing. But he is
:26:58. > :27:03.terrific. But you can sort of tell that Postman Pat's speaking voice is
:27:04. > :27:09.not his singing voice. A little Irish twinge, but the
:27:10. > :27:14.three-year-olds don't mind. Going back to that scary audition, what is
:27:15. > :27:18.the scariest audition you have had? I think the movie audition was
:27:19. > :27:25.scary, because I had never done anything like that, auditioning for
:27:26. > :27:31.something that did not involve singing. I freaked out, I forgot my
:27:32. > :27:37.lines. But it turned out all right, because you are in it. Now, we have
:27:38. > :27:46.good news. We have got a real Postman Pat in the studio up this is
:27:47. > :27:51.Patrick. Pat, where do you work? Where is your round? I am in
:27:52. > :27:56.Bristol. This is extraordinary, because Patrick has filmed something
:27:57. > :28:03.on his mobile phone. Bear in mind, this is the real Postman Pat.
:28:04. > :28:12.This cat has just jumped onto my back. This is a random cat that
:28:13. > :28:14.seems to be drawn to Patrick. I like how loving he or she is. Isn't that
:28:15. > :28:22.wonderful? You're a bit of a black
:28:23. > :28:33.and white cat magnet, aren't you? It appears so, there was some
:28:34. > :28:38.serendipity. This was not the only case? A couple of days later, there
:28:39. > :28:43.must have been something in the air, but another cat, I'd left my van
:28:44. > :28:51.open for 20 seconds and the cat jumped straight into it! Jess was
:28:52. > :29:02.doing some research! Have you got your ticket yet? Absolutely! We were
:29:03. > :29:13.trying to swing some for you. You can go and see the movie, on May the
:29:14. > :29:20.23rd. And thank you, Patrick. Time for the second half of our Robbie
:29:21. > :29:26.Savage peace. Robbie Savage has gone undercover to lend his skills to his
:29:27. > :29:31.old club. Bradley or in on the joke but will the rival team catch on?
:29:32. > :29:36.This is a massive day for the club, this will put us on the map. You
:29:37. > :29:51.might even get new players. Enjoy it today! Bradley might be the local
:29:52. > :29:56.team but on recent form, Turf either favourites. And with Robbie on the
:29:57. > :30:12.team, spirits are high. It will be a very tough game for us. Get into the
:30:13. > :30:17.box! However, the match is not going Bradley's way. Robbie is still on
:30:18. > :30:26.the sideline. But are his skills attracting too much attention? No,
:30:27. > :30:31.Robbie Savage has always supported the local teams but I do not know if
:30:32. > :30:38.he actually played for us. By half-time, Bradley or 4-0 down. You
:30:39. > :30:43.make us look like fools! Push-up, give support to the strikers. If
:30:44. > :30:51.there is any chance to come back, Bradley have to get Robbie onto the
:30:52. > :31:06.pitch. Will he be rumbled and will he help the team win? Robbie is
:31:07. > :31:12.nothing if not determined. He seems to have made a difference. They have
:31:13. > :31:17.made a cracking substitution. He looks like he has got this team
:31:18. > :31:27.going. With a sharp tackle, do the rivals know what I said then? --
:31:28. > :31:32.what has hit them. Then the dead ball gives Robbie Savage the chance
:31:33. > :31:40.to put them back in the game. It was the keeper's fault. He should have
:31:41. > :31:45.saved that, really. This curling free kick from outside the penalty
:31:46. > :31:51.box breaks Turf's dock. He has brought some Premiership quality to
:31:52. > :31:55.the pitch but that goal, if not his ponytail, is raising eyebrows and
:31:56. > :32:05.the penny is starting to drop. I am dubious about number 14, I think he
:32:06. > :32:12.has a recognisable face. Not even Robbie Savage can help Bradley to
:32:13. > :32:16.victory. They have lost 6-3. And they think the rivals are onto them.
:32:17. > :32:21.I think they rumbled me after five minutes. I think they knew. I am
:32:22. > :32:31.glad I do not look like that in real life. Robbie made a difference when
:32:32. > :32:41.he came on. You did rumbled me? Thanks! Well played, mate! Sorry
:32:42. > :32:44.about that dummy! I think he is a very big inspiration to the young
:32:45. > :32:48.players and it is not often you get a lad from this area who has made it
:32:49. > :32:54.like him. I would not change the way my career has went, I thoroughly
:32:55. > :32:58.enjoyed it but what a great day to come back and play football with my
:32:59. > :33:13.first-ever team. You know? In the same surroundings. Thoroughly
:33:14. > :33:23.enjoyable. Critic your performance. Well, we lost 6-3. You did look good
:33:24. > :33:29.as a brunette. That is what my hair is like without bleach! That is not
:33:30. > :33:40.natural? No. Letters have one more look at that free kick. There it
:33:41. > :33:49.goes. -- let us. No chance! Very good. Very good. You were scouted by
:33:50. > :33:56.Man United on that very pitch? As I said earlier, it was my father's
:33:57. > :33:59.team. My dad was putting the cat away underskirt came to my mother
:34:00. > :34:08.and said, we want a by. She said, go away. When it got to the house, my
:34:09. > :34:16.father went mad. Man United Scout! That is Ryan Giggs, David Beckham.
:34:17. > :34:22.Gary Neville. The class of 92. To be part of that, but was amazing. And
:34:23. > :34:32.your son is training for Man United? Under 11. He must feel pressure? I
:34:33. > :34:40.think so. I watch every week. And some of the parents, they have
:34:41. > :34:46.banned them from kids games! In the garden, are you drilling him? I
:34:47. > :34:52.don't play much in the garden. When I grew up, I went out on my own. I
:34:53. > :34:57.do play with them but I think it is up to him, he has to go out and do
:34:58. > :35:03.it. I coach every day, if I did that, he would get bored. You just
:35:04. > :35:06.train him with the hairbrush? And you are part of the BBC team going
:35:07. > :35:12.to Brazil for the World Cup. Congratulations. Will you be able to
:35:13. > :35:19.handle the heat? It might play havoc with your hair? Yes, I will take my
:35:20. > :35:24.straighteners. It is went over there. The first game for England,
:35:25. > :35:33.it will be quite hot but the others will be fine. It will be an actual
:35:34. > :35:39.football pitch with grass? Pardon? Are you playing? No, I am too old!
:35:40. > :35:46.Just for fun? On the beach, definitely. Is a difficult playing
:35:47. > :35:55.of the beach? Well... You did not see me play! It was difficult on
:35:56. > :36:01.grass! Forget the World Cup. The FA Cup is this weekend so we have not
:36:02. > :36:04.Hull City and Arsenal fans together. Let us check on which is looking the
:36:05. > :36:13.favourite to play Robbie and Stephen in the final of bubble football. The
:36:14. > :36:18.latest, Steve Wilson. Just one goal tucked away, making it 10-7 to
:36:19. > :36:25.Arsenal. Rob Davies has put that away. Hull City were up, Arsenal
:36:26. > :36:30.roaring back. But it is all to play for. We have had a hat-trick. Look
:36:31. > :36:37.at this. This was a fantastic Arsenal hat-trick. Kevin scored four
:36:38. > :36:44.goals in the first-half. And three of them here. Nice little finish,
:36:45. > :36:49.there. Pretty physical game. And it is a lot of fun. And very hot. Kevin
:36:50. > :36:57.is enjoying himself at the moment. It is 9-7 to Arsenal at the moment.
:36:58. > :37:02.It is all right for Robbie to have a go, and Stephen? I am a season
:37:03. > :37:09.ticket holder for Spurs. Arsenal boys waiting for us? Plenty of time.
:37:10. > :37:17.Hull City might level. Earlier on this sort Esther Brauer's post
:37:18. > :37:18.office covered in postcards. But that was just beginning of the
:37:19. > :37:30.incredible response. Welcome back to the North-West
:37:31. > :37:34.Highlands and I am with the lady that everybody is talking about,
:37:35. > :37:42.Esther Brauer. The longest serving postmistress in Britain. How has the
:37:43. > :37:46.final week been? I still like it. But I will miss this when it closes.
:37:47. > :37:51.I will miss not seeing all the people. Not as much as everybody
:37:52. > :37:56.will miss you. It has been a pretty eventful day already. You have seen
:37:57. > :38:00.some of the cards arriving. Delivered by the locals just to say
:38:01. > :38:05.how much they appreciate your work. And a very cool cake has been made.
:38:06. > :38:11.Fantastic. But the surprises are not over. For starters, Kylie Minogue
:38:12. > :38:17.has sent a card saying, all the best. And I have another surprise.
:38:18. > :38:24.Kenny from the post office wants to give you a very special award. Here
:38:25. > :38:29.we go. It gives me great pleasure to present to you this long service
:38:30. > :38:33.award in recognition of your 61 years providing post office services
:38:34. > :38:38.to the community here. You have dinner wonderful job and on behalf
:38:39. > :38:41.of everyone in the post office, we want to wish you and Walter all the
:38:42. > :38:49.very best for retirement. Thank you very much. You were not expecting
:38:50. > :38:53.that. Something else. I know you think there has been some cards
:38:54. > :38:56.delivered, we have seen it a few hundred in the post office but we
:38:57. > :39:01.have enlisted the help of the entire village to deliver thousands and
:39:02. > :39:07.thousands of cars from the one show viewers. To lead the procession, I
:39:08. > :39:21.want to welcome Stuart, your local postman.
:39:22. > :39:29.Thank you so much. From the villagers and all of your friends,
:39:30. > :39:33.they want to say how much they love you and they will miss you. On
:39:34. > :39:46.behalf of the programme, thank you so much. Thank you all very much.
:39:47. > :39:49.Congratulations. Have a wonderful retirement. And all of those bags
:39:50. > :39:55.were full of the cards that you send. So thank you. Let's get on to
:39:56. > :40:01.the brand-new single. I know, it is hard. It is due to be number one
:40:02. > :40:18.this week. Congratulations. Letters have a listen. I Will Never Let You
:40:19. > :40:32.Down. # oh, I will never let you down...
:40:33. > :40:37.You have already had so much global success. With music and the films
:40:38. > :40:45.and all sorts of things. The clothing range? What is left? So
:40:46. > :40:50.much. There are so many things I want to do, I want to go on tour
:40:51. > :40:54.forever. I love performing live. I want to see every single country in
:40:55. > :40:58.the world. I don't know how long that would take me but I love
:40:59. > :41:01.performing. And keep giving out music and hopefully I will make
:41:02. > :41:06.people happy and I am so grateful that this has received so many
:41:07. > :41:11.positive vibes. Thank you to everybody for supporting me. Yes.
:41:12. > :41:17.You said earlier that the album is out in September. Will you tour
:41:18. > :41:23.without? Definitely, we are doing summer festivals. Anybody who wants
:41:24. > :41:28.to get dancing. And the tour will start and basically, music and
:41:29. > :41:32.music. Things will start rolling out as the year goes on. And you are
:41:33. > :41:36.mixing with global superstars, much like you, Stephen. This is a
:41:37. > :41:51.brilliant picture of you with JC and Beyonce. -- Jay Z. He find me, him
:41:52. > :41:54.and his team, when I was 17 and I am 23 so this has been a journey,
:41:55. > :41:59.building me up and putting me through development but Jay Z is
:42:00. > :42:04.very smart and I have learned so much from him as a music mogul and
:42:05. > :42:09.he is a very cool guy. I will never get over eating my idol, Beyonce.
:42:10. > :42:16.She is so sweet. Completely still shocking to me. What was the first
:42:17. > :42:21.encounter like? It was so surreal, I grew up loving her. I thought she
:42:22. > :42:25.was like an alien or something because she does so many things at
:42:26. > :42:30.the same time and I cannot do two different things at once. I cannot
:42:31. > :42:33.read and listening -- and listen to something at the same time. The fact
:42:34. > :42:40.she does that at once, pretty incredible. There is a lot to learn.
:42:41. > :42:44.When did you discover this talent? What was the moment when you
:42:45. > :42:50.thought, this is what I want to do? I started off by songwriting. For
:42:51. > :42:54.other artists. And I signed a very bad publishing deal when I was 14
:42:55. > :43:01.but I started writing for people and I guess that my demo got around and
:43:02. > :43:06.into the hands of Jay Z's record label and from that point on, it was
:43:07. > :43:11.like changing. I was working in a shop in Portobello Road. At 17, New
:43:12. > :43:19.York, I came back with a record deal. Score! And on the new album,
:43:20. > :43:29.she is collaborating with Prince! Of all people! Pretty good! Pretty
:43:30. > :43:33.good! That is happening, it is so close, my album is never done until
:43:34. > :43:36.I take to the factory because they always change things at the last
:43:37. > :43:41.minute but I went to the Neapolis and I saw the studio and it was
:43:42. > :43:46.surreal and was a cupboard full of records from Prince. Can you imagine
:43:47. > :43:54.if we could just get our hands on those! He is literally a genius. Is
:43:55. > :44:02.he really short? I do not want to say! Yes! Was he shorter than you?
:44:03. > :44:15.No... How tall are you? All I can say is that he was the size of
:44:16. > :44:19.Prince! Pint sized Prince! The new single, I Will Never Let You Down,
:44:20. > :44:27.is out now. Another supermarket price war is underway. Joe has been
:44:28. > :44:31.shopping around. There is a war on our high streets.
:44:32. > :44:35.The well-established supermarkets are being challenged by the cut rice
:44:36. > :44:39.contenders on the block. The big four, Sainsbury's, Tesco, Morrisons
:44:40. > :44:43.and ASDA, have all seen their share of market fall while budget
:44:44. > :44:47.supermarkets and discount stores are on the up. But the supermarket
:44:48. > :44:52.chains are hitting back, and many have announced huge price cuts in
:44:53. > :44:56.recent weeks. Prices going down sounds like the news, but will it be
:44:57. > :45:02.enough to tempt shoppers back to the big four supermarkets? Ronan is the
:45:03. > :45:09.news editor of the industry magazine, the grocer. It started
:45:10. > :45:12.when Morrisons announced that they were going to halve their profits
:45:13. > :45:17.for next year in a bid to claw-back the sales they were losing. And
:45:18. > :45:21.where one supermarket leads, others follow. Why are the discount
:45:22. > :45:25.supermarket so popular? People really like the offer. You go into a
:45:26. > :45:30.discount supermarket and you know exactly what you are going to get.
:45:31. > :45:35.With the big supermarkets, prices go up and down. It is more stable at
:45:36. > :45:39.the discounters. I'm visiting two retailers, a supermarket and a
:45:40. > :45:43.discount store, to see how the price war is affecting them and what
:45:44. > :45:46.impact it is having on their customers. Nigel Thomas is the
:45:47. > :45:50.managing director of Poundstretcher, who have 400 stores in the UK and
:45:51. > :45:56.are opening new ones every week. What impact do discount stores have
:45:57. > :45:59.on the UK? The economic climate has made many customers look at what
:46:00. > :46:02.they are spending every week. Many customers are on a budget, and every
:46:03. > :46:10.penny counts. The discount stores have seen that opportunity and
:46:11. > :46:13.offered value for money. Do you think you have taken them by
:46:14. > :46:18.surprise as their profits fall? I think that is the case, and there
:46:19. > :46:21.has also been phenomenal growth of the discount sector which has caught
:46:22. > :46:26.them by surprise. There are people now who would not have considered
:46:27. > :46:33.bring to a discount retailer but will now happily go to a discount
:46:34. > :46:36.retailer on a weekly basis. Tesco profits have been falling. Have the
:46:37. > :46:41.discount stores got you on the run? Customers are shopping around is
:46:42. > :46:45.budgets become more squeezed. It is important that we give our customers
:46:46. > :46:48.confidence that they do not have to shop around. That is why we are the
:46:49. > :46:53.right price on the lines that matter most. Those are the things in their
:46:54. > :47:01.basket week in, week out, bread, butter, eggs. So you are filling
:47:02. > :47:06.these isles with reduced items. Have you been forced into that by the
:47:07. > :47:11.discount supermarkets? Know, again, the way you win in this market is
:47:12. > :47:17.having the most compelling offer. For some customers, the charity on
:47:18. > :47:21.those lines is key, so we are bringing it to life in our stores.
:47:22. > :47:25.With such tempting price cuts, I want to know what customers think.
:47:26. > :47:33.Would you go to discount stores? Not really. Why? Because I trust the
:47:34. > :47:38.brand of Tesco. I would rather go for quality rather than cheap. I go
:47:39. > :47:46.to Lidl for basics like cleaning stuff and milk. And just basics? No,
:47:47. > :47:52.I start to buy their food now. The supermarkets just do promotions for
:47:53. > :47:57.one or two weeks. Then the prices go up again. Here, the prices stay the
:47:58. > :48:07.same. Where do you go? Sainsbury's, mostly. For odd bits, we come here.
:48:08. > :48:11.What surprised me, speaking to so many shoppers ran here, is that
:48:12. > :48:14.people really are willing to go to different stores, to spend time
:48:15. > :48:19.shopping around and looking for the best bargains. They might get their
:48:20. > :48:25.basics in one place, but their household goods somewhere else.
:48:26. > :48:28.We were chatting earlier about shopping and it turns out you can
:48:29. > :48:33.learn a lot about a person by the three things they always buy in the
:48:34. > :48:44.supermarket. Which, what are yours? Onions, because I love them.
:48:45. > :48:49.Avocado, two. One for the fridge, want us off on the side. And hot
:48:50. > :48:54.sauce. You are into Tabasco? I always have to have hot sauce. I
:48:55. > :49:03.have got to buy chocolate, red wine and cheese. We are the same with the
:49:04. > :49:07.avocados. Some magazines for the kids, and kitchen roll. I always get
:49:08. > :49:13.a packet of ham for the car on the way home, something to snack on.
:49:14. > :49:15.Three packs of it! While we wait for the final result of the bubble
:49:16. > :49:19.football, let's hear from Matt Allwright about the new series of
:49:20. > :49:25.Watchdog that stars tonight. You have got an exclusive for us? That
:49:26. > :49:31.is right. This series has one of the roughest and toughest groups of
:49:32. > :49:41.rogue traders I have ever met. You can't take that! What are you doing?
:49:42. > :49:44.You can't do that. And we will see more of that later
:49:45. > :49:52.in the series, including their faces. But we kick off tonight with
:49:53. > :49:57.an exclusive story about Aldi. -- about Audi. You don't get much safer
:49:58. > :50:02.than a car that has been tested and passed the gold star of safety
:50:03. > :50:05.testing. However, we went undercover to find out that Audi have been
:50:06. > :50:12.lying to their customers, trimming some models have been tested when
:50:13. > :50:30.they have not. Could you tell me about the safety standards?
:50:31. > :50:38.Unfortunately, what those salesman said his complete Tosh. That story
:50:39. > :50:45.and much more worried came from at eight o'clock tonight on BBC One.
:50:46. > :50:51.Thank you, Matt. Now, the final whistle has gone here between Hull
:50:52. > :50:57.City and Arsenal bubble football. What have been the highlights? It
:50:58. > :51:03.has been fantastic. The guys have really put the work in. But Arsenal
:51:04. > :51:09.are going to play against Stephen Mangan. It was a 13-10 victory,
:51:10. > :51:17.despite a hat-trick for one player, who really deserves a mention. It
:51:18. > :51:22.was a brilliant game. Well done, lads. How does this compare to the
:51:23. > :51:27.normal games of football you commentate on? It is fantastic
:51:28. > :51:33.preparation for the World Cup. Not sure it is such good preparation for
:51:34. > :51:44.Robbie. He can't give us a thumbs up or anything. We are going to run off
:51:45. > :51:56.the pitch. Behave, please! Run, Rita, run!
:51:57. > :52:02.You can join us for the highlights in about four minutes' time.
:52:03. > :52:08.Earlier, we sent Robbie back to his roots. And Arthur Smith has gone
:52:09. > :52:14.further back and found himself in the middle of a revolution. Arsenal
:52:15. > :52:21.1-0 so far! The Black Country, the world 's
:52:22. > :52:29.first industrial landscape. Black soil beneath my feet, land ravaged
:52:30. > :52:36.by progress. Tonight, I am going to step into the shoes of a male maker
:52:37. > :52:42.with a splendid name to see how tough life was in the mid-18
:52:43. > :52:46.hundredths -- a male maker. The air was so filthy with ever burning
:52:47. > :52:52.furnaces that it was described at the time as like by day and read by
:52:53. > :53:02.night. With the constant noise of hammering iron, it must have seemed
:53:03. > :53:05.like Armageddon. This is the Black Country living museum in the West
:53:06. > :53:09.Midlands, a complete village recreated brick by brick to show
:53:10. > :53:13.what life was like in those times. The people of the Black Country
:53:14. > :53:21.supplied the British Empire with everything from kitchen equipment to
:53:22. > :53:25.be chains and anchor of the Titanic. But cottage industries were crucial
:53:26. > :53:30.as well, run from small homes like these. This area was the world
:53:31. > :53:35.centre of nail making, with production going back over 400
:53:36. > :53:45.years. Tonight, I am going to stay in this house, reconstructed to look
:53:46. > :53:50.like a family home. Six members of the family were nailmakers,
:53:51. > :53:55.including three children. They were paid a pittance. They did not own
:53:56. > :54:08.this house. It with the job if they were up to the job. Chris, you are
:54:09. > :54:14.making nails here. Yes. Actually, I am making a bolt spike. Must have
:54:15. > :54:18.been tough work. It was, because you were governed by the master. And if
:54:19. > :54:25.you were not making enough, you were thrown out. Thankfully, this family
:54:26. > :54:32.made a go of it. This is Emma, the wife of the bass's stepson, and she
:54:33. > :54:35.carried on with the business. In Bromsgrove, there were 5000 men and
:54:36. > :54:40.women working in the mail industry. So when the man went to the pub to
:54:41. > :54:43.have his point of year, the woman has to go to the house, provide a
:54:44. > :54:51.meal for the children and get the washing done and everything else, so
:54:52. > :54:55.difficult times. What has been the contribution of the Black Country to
:54:56. > :54:58.the people of the Western world? In the industrial revolution, we were
:54:59. > :55:03.making everything for the Empire, so it was a major contribution. We are
:55:04. > :55:11.the nucleus of the universe here. So, with his belly full of beer, the
:55:12. > :55:17.head of the family goes home. It is time for bed. There is only one room
:55:18. > :55:24.upstairs. Maybe he slept by the fire, which is where I am going to
:55:25. > :55:28.sleep. Well, without the perpetual fiery glow of the furnaces, I slept
:55:29. > :55:33.OK, and I rose at my leisure. This would not have been possible at the
:55:34. > :55:39.time. The family would have been up at dawn if other through the smoky,
:55:40. > :55:43.smoggy air, you could tell it was dawn. But here is one of life's
:55:44. > :55:49.simple pleasures. Into the bike's shop to get my morning loaf. Good
:55:50. > :55:55.morning, Arthur. The small wonder they? That would have cost you a
:55:56. > :56:02.penny -- the small one today. Bread must have been important. It was. It
:56:03. > :56:06.was the main part of most people's diets. Sometimes they had nothing
:56:07. > :56:13.but bread and margarine. Well, I shall enjoy this. Thank you,
:56:14. > :56:19.bye-bye. Delicious, fresh bread from this quaint old shop, but life then
:56:20. > :56:23.was far from quaint, for the men, women and children of that time, it
:56:24. > :56:32.was brutal, harsh and probably short. I realise again how lucky I
:56:33. > :56:35.am. If you fancy doing and Arthur, the museums around the country are
:56:36. > :56:40.opening all night, holding special activities. The details are on our
:56:41. > :56:45.website and there is a round-up of events on BBC Two at 11 o'clock this
:56:46. > :56:50.Saturday. As you can tell, the final of our bubble match has been
:56:51. > :56:57.happening. The lads looked a bit bitter cold. What a four minutes we
:56:58. > :57:02.have just experienced. Unbelievable. Arsenal are the
:57:03. > :57:11.winners. It was 3-2. Big Kevin scored a hat-trick. And we got the
:57:12. > :57:27.opportunity to do what generations of Premier League footballers have
:57:28. > :57:32.wanted to do. Stephen! How does it feel to be rebounding? It is the
:57:33. > :57:37.strangest thing I have done with a football at my feet. It is harder
:57:38. > :57:43.than it looks. So bubble football is not the way forward? Well, I would
:57:44. > :57:55.like to play again. We can sort that out. Not for me! He is done. What do
:57:56. > :57:59.you think about the FA Cup final this weekend? I think Arsenal will
:58:00. > :58:02.have it. you think about the FA Cup final
:58:03. > :58:11.this weekend? I Similar scoreline, perhaps? 3-0, Arsenal. The whole
:58:12. > :58:18.country once Hull to win, really. We need to bring Rita in here. I am
:58:19. > :58:25.enjoying this manly scenario. Our use of Ivan? Hull City or Arsenal? I
:58:26. > :58:30.just want to get out of this conversation. I like observing
:58:31. > :58:38.everyone in football gear. This is not real grass either. It is not? I
:58:39. > :58:45.am kidding. Thanks to everybody for joining us. What a night it has
:58:46. > :58:49.been. Thanks to Robbie and Stephen. Postman Pat - The Movie is out on me
:58:50. > :58:55.the 23rd. And thank you to Rita Ora as well. I Will Never Let You Down
:58:56. > :58:56.is out now. Tomorrow, the actor Tom Hollander will be
:58:57. > :58:58.as well. I Will Never Let You Down is out now. Tomorrow, the here. We