:00:23. > :00:27.Hello and welcome to The One Show. With Matt Baker and Alex Jones. Over
:00:28. > :00:31.the past 30 years, tonight's guest has managed some of the country's
:00:32. > :00:33.top football teams and top players. Impressive. However, he says his
:00:34. > :00:51.best signing ever is his wife Sandra! It's Harry Redknapp! # Sham
:00:52. > :00:57.69: Hurry Up Harry #. Great to see. So close to your home ground? This
:00:58. > :01:03.afternoon I watched the reserve team player and some of those youth
:01:04. > :01:08.teams. Almost next door. You can pop over for a cup of tea. Your
:01:09. > :01:14.autobiography is out. And you dedicate that to your lovely wife.
:01:15. > :01:18.Why is she so important? She has been with me for nearly 50 years so
:01:19. > :01:28.I would not know what to do without. Yes. Only just 17 when we met. She
:01:29. > :01:36.has been there through all of it? And she features heavily in the
:01:37. > :01:41.book. Well, we want to hear if you've got a Sandra in your life.
:01:42. > :01:45.Someone who has cared for you and stuck by you through the good times
:01:46. > :01:49.and bad. Send in your story with a photo to the usual address and we'll
:01:50. > :01:53.show your best signings at the end of the show. All of the royalties
:01:54. > :02:03.from Harry 's book go to the body were found. -- Bobby Brewer front.
:02:04. > :02:06.If you're a driver, you can't have failed to notice how insurance
:02:07. > :02:09.premiums are going up year on year. One of the reasons for that is
:02:10. > :02:12.because of the number of people making dodgy personal injury claims.
:02:13. > :02:20.Larry has the story of one accident scam involving not one but 26 people
:02:21. > :02:24.making claims. June 17, 2011 and this boss was on its usual route
:02:25. > :02:29.between Hillsborough and Hemsworth. With more than 30 passengers on
:02:30. > :02:34.board, it was travelling up Scott Road, just one mile from Sheffield
:02:35. > :02:44.city centre. Just before 3:30pm, it crashed when a Vauxhall car pulled
:02:45. > :02:50.out in front of it. But this crash was an accident. The whole thing was
:02:51. > :02:54.staged as part of an elaborate scam and what is even more incredible is
:02:55. > :03:04.that almost everybody on the boss was in on it. Kerry was one of the
:03:05. > :03:12.few genuine passengers on board. She had no idea what was about to
:03:13. > :03:17.happen. Do you get this often? I meet my friend before work to grab
:03:18. > :03:23.some food. What was different? There is usually about ten people but
:03:24. > :03:26.there were loads of people best day. There were around three times as
:03:27. > :03:32.many passengers as usual when it hit the back of the car. We went forward
:03:33. > :03:38.a little bit, not much but there were people jumping to the front of
:03:39. > :03:45.the boss and one man smashed his head on the windscreen. Straight
:03:46. > :03:51.after, the man who was sitting next to her and asked if she wanted to
:03:52. > :03:56.make a claim for her injuries. He told me if I wanted to claim. He
:03:57. > :04:00.said something about his uncle 's company and they do this all the
:04:01. > :04:07.time. All of these people were involved. The man she had been
:04:08. > :04:15.speaking to work for a company called city claims. It is run by
:04:16. > :04:18.this man. The entire collision was a fraud designed to make hundreds of
:04:19. > :04:23.thousands of pounds out of bogus insurance claims. Crash for cash.
:04:24. > :04:29.Fraudsters deliberately create fake accidents. The company is not the
:04:30. > :04:33.only one doing this. It happens across the country and the money is
:04:34. > :04:37.made by making inflated or false insurance claims for personal
:04:38. > :04:44.injuries and vehicle damage. Here is an example captured on camera. The
:04:45. > :04:47.decoy in front brakes hard, getting the Mercedes and excuse to stop
:04:48. > :04:54.suddenly, causing this rear end shunt. The industry estimates it
:04:55. > :04:58.costs ?400 million every year and you can bet a chunk of that finishes
:04:59. > :05:06.up on your premium. But what made this crash for cash different was
:05:07. > :05:10.that even the driver was in on it. The driver, Adam, admitted it had
:05:11. > :05:16.been staged and that he had agreed to deliberately crash for money.
:05:17. > :05:22.Detective Mark Wootton investigated the case. What did you find? It was
:05:23. > :05:27.a complete sham from the beginning of 26 people making claims, which
:05:28. > :05:34.clearly could not have happened. Whiplash for only a ?200 accident,
:05:35. > :05:36.that is outlandish. There was hardly any damage to the boss and get many
:05:37. > :05:44.claims were processed through one company. We quickly discovered that
:05:45. > :05:48.the company is at the centre of the fraud and they had not only
:05:49. > :05:51.organised this but 39 separate other frauds, and we investigated all of
:05:52. > :06:01.them but only took nine of them to court. In September, following a
:06:02. > :06:07.six-week trial, 11 people were convicted at Sheffield Crown Court
:06:08. > :06:10.on fraud related charges. They are yet to be sentenced but have left
:06:11. > :06:18.passengers like Terry to do with the effects. I am angry because it could
:06:19. > :06:24.have caused loss of life. I am now wary. You never know what will
:06:25. > :06:29.happen. I did not know it would happen on that day. I cannot get
:06:30. > :06:37.over the gumption of some people. 26 of them. Lucy is here. Premiums are
:06:38. > :06:42.going up. To what extent? Some people think insurance fraud is
:06:43. > :06:48.victimless but it is not because we are all victims and premiums rocket.
:06:49. > :06:51.If you take ?50 from annual premium, you can say that it costs ?50 every
:06:52. > :06:56.year to compensate for all of the fraud. In an area where there has
:06:57. > :07:05.been a spate of insurance fraud, such as earlier this year in Durham,
:07:06. > :07:10.PeopleSoft premiums go up by ?100. We had a conversation about that.
:07:11. > :07:20.With the taxi driver. Cash for crash! There you are! I would just
:07:21. > :07:23.explain more. Embarrassingly, we are known in the UK because people think
:07:24. > :07:30.of America when they think of personal injuries, but we are known
:07:31. > :07:35.as the capital of whiplash claims internationally. That is not great.
:07:36. > :07:41.It is getting worse because crash for cash is a growing trend and the
:07:42. > :07:47.industry says that one in every seven claims is suspected as crash
:07:48. > :07:56.for cash fraud. First-hand experience, Harry? What happened? I
:07:57. > :08:02.pulled away from the lights and a man in front slammed his brakes on.
:08:03. > :08:05.I hit him and hardly touched him and suddenly his car disintegrated. I
:08:06. > :08:12.have never seen anything like it! What is happening? Doors fell off!
:08:13. > :08:17.There was not one single mark on my car. Not one mark. And as I was
:08:18. > :08:27.looking, his car was still falling apart! De bill it was you? -- did he
:08:28. > :08:34.know it was you? Yes. I said, what happened? We got it off the road.
:08:35. > :08:44.The insurance company said it was the 30th claim he had that year.
:08:45. > :08:48.They knew who he was. Yes. They are really clamping down and insurance
:08:49. > :08:54.companies, they are working with police and they are investigating 66
:08:55. > :08:57.organised criminal bangs perpetrating this on an industrial
:08:58. > :09:03.level and they want us to do our bit. One in ten said we would commit
:09:04. > :09:11.insurance fraud. But never mind the maximum penalty is ten years in
:09:12. > :09:15.jail. Thank you for coming in. As Harry knows, football can mean a lot
:09:16. > :09:20.of things to a lot of people. This is a story of how playing but will
:09:21. > :09:26.every Sunday at the soldier get through one of the darkest periods
:09:27. > :09:31.in human history. 96-year-old Welshman Ron Jones is making a
:09:32. > :09:34.journey. To Poland. He is returning to the prison camp where he was held
:09:35. > :09:40.by the Germans after being captured during the Second World War. They
:09:41. > :09:46.put 40 of us in a truck, cattle truck, and you could not lie down.
:09:47. > :09:52.We stood up, shoulder to shoulder. And we were using one corner as the
:09:53. > :09:56.latrine. As a 23 row prisoner of war, he was forced to work at a
:09:57. > :10:05.chemical factory. In a place he had never heard of. Auschwitz. When you
:10:06. > :10:14.arrived, what did you notice? We saw all of this Dwyer and then, men in
:10:15. > :10:20.pyjamas. I said, who are they? He said Jews! Like we should have
:10:21. > :10:23.known. We did not realise we were persecuting the Jews. It did not
:10:24. > :10:30.take us long to find out. The first thing we noticed was that peculiar
:10:31. > :10:39.smell. Sickly sweet. Terrible. I can smell it now. Downwind of the
:10:40. > :10:47.infamous crematorium, he wasn't turned at camp 175. This docker of
:10:48. > :10:52.the Auschwitz museum has brought us to the exact spot. This is where the
:10:53. > :11:02.camp was? Where would things have been? Right here, and 400 metres
:11:03. > :11:11.away in this direction, Auschwitz number three. The Jews worked with
:11:12. > :11:21.us. In the factory, where you work, that is in front of us? You lived
:11:22. > :11:29.here? Yes. Exactly. That one, right at the end. I am welling up, seeing
:11:30. > :11:38.that. Emotional, yes? I can see me in that. You can see yourself back
:11:39. > :11:45.there? Yes. The Jews were so bad, they were dying. One day I had a
:11:46. > :11:49.food parcel so I had a piece of sausage and I gave it to one of the
:11:50. > :11:56.Jews and he said his name was Josef. And he gave me that ring. And
:11:57. > :12:03.you still wear red? Very sentimental. What it must have meant
:12:04. > :12:09.for him to get that food, to give you his ring? He was overwhelmed. He
:12:10. > :12:14.could not believe it, I suppose. Ron was forced to work ten hours every
:12:15. > :12:20.day but surprisingly, British prisoners were given Sundays off, to
:12:21. > :12:26.play football. The Red Cross came and find out we played football so
:12:27. > :12:31.they brought for lots of shirts, English, Scots, Welsh and Irish.
:12:32. > :12:37.This is the Welsh team. I was the goalkeeper. Everyone has feathers on
:12:38. > :12:45.their chest? I embroidered that from old socks. You do this? ! Even the
:12:46. > :12:52.guards were looking forward to that take aside. They would cheer. The
:12:53. > :12:58.whole pitch was surrounded. Didn't seem strange? No, the Germans would
:12:59. > :13:11.not believe that they could not get us down. Even here? In this horrific
:13:12. > :13:13.place? It never got us down. Although British prisoners could
:13:14. > :13:17.escape into a fantasy world of football once every week, for the
:13:18. > :13:25.Jews, Auschwitz held a very different reality. Did you know what
:13:26. > :13:28.happened to Josef? Yes, about one fortnight after giving me this ring,
:13:29. > :13:34.when he disappeared one morning, I asked one of his colleagues, where
:13:35. > :13:46.was he? And this is all he did. Gas chamber. This is all he said. We
:13:47. > :13:51.used to get terrible nightmares. We all thought that the Germans were
:13:52. > :13:56.pushed, they would put us into the gas chambers. After 2.5 years of
:13:57. > :14:01.forced labour and having lost half of his body weight, Ron was
:14:02. > :14:09.liberated. They had balloons outside my house. And I walked up the steps
:14:10. > :14:16.and who came out? Gladys. The first person. I was covered in boils. She
:14:17. > :14:21.put me in the bath and she started to cry. I said, don't cry, love. I
:14:22. > :14:32.left men out there who will never come home. We know that you are
:14:33. > :14:40.watching at home, Ron, so thank you for sharing your experiences. We
:14:41. > :14:45.have got a lovely picture. It was lovely that he made the badge with
:14:46. > :14:50.the three feathers out of old socks. It kept him going. Looking back on
:14:51. > :15:01.your career, which team holds the strongest memories? When you first
:15:02. > :15:09.start out playing, I think, I joined West Ham in the youth team. It was a
:15:10. > :15:18.great time. This boy played in a cup final when he was only on ?7 a week.
:15:19. > :15:28.When you look now, it is incredible. Of all the stories, the start of
:15:29. > :15:31.your book, Always Managing, the tax evasion, there is unbelievable
:15:32. > :15:35.footage of you coming out. When you heard the not guilty verdict, what
:15:36. > :15:43.was going through your mind? It dragged on for five years. It was
:15:44. > :15:47.probably between ten and ?12,000 of income tax, and I paid a lot in that
:15:48. > :15:55.period. Suddenly you are waiting for the jury to decide whether you are
:15:56. > :16:00.going to go to prison. The funny part about the whole story, it was
:16:01. > :16:14.incredible that when they picked the jury, they picked 12 people out of
:16:15. > :16:18.about 30 and the case was called the Peter Crouch case, and there is a
:16:19. > :16:26.guy called Peter Crouch on the jury! He was six foot six, blonde hair. It
:16:27. > :16:36.could have been him only ten years older. It was like a wind-up. One of
:16:37. > :16:42.the newspapers tweeted back, and the judge had to put him off the jury
:16:43. > :16:48.because his name was in the public domain. Your life has revolved
:16:49. > :16:51.around football but it could have gone differently. Looking back at
:16:52. > :16:58.your childhood, which you write about, your father was working in
:16:59. > :17:03.the dockyard? Yes, all of his life. Was there a strong possibility you
:17:04. > :17:14.would have followed him? Yes, all of the kids in the east end went to the
:17:15. > :17:18.docks. What was the turning point? I was lucky I played football and got
:17:19. > :17:25.picked up at 12 years of age by a scout. From then on I wanted to be a
:17:26. > :17:34.footballer. It is a dream for every kid. You ended up at West Ham and
:17:35. > :17:46.when you did get married, you had to take an extra job, didn't you? Yes,
:17:47. > :17:57.I worked in a supermarket on the summer holidays. It is pretty
:17:58. > :18:04.romantic that you paid for your wedding. You went up in my
:18:05. > :18:10.estimation after that. What you have seen, with having to do the extra
:18:11. > :18:16.work and the wages, how do you fire met these days, the money that these
:18:17. > :18:19.guys get? It is different now. We would not have stopped those times
:18:20. > :18:29.for anything, they were great times. Do you think they get too much? 85
:18:30. > :18:32.million? That was an amazing transfer fee and I would not be
:18:33. > :18:40.surprised if his wages were ?300,000 a week. But you would not swap it?
:18:41. > :18:46.No, they were great times. We were great mates and it was fantastic.
:18:47. > :18:55.You are doing well with QPR. Last week to have the match against
:18:56. > :19:04.Millwall and there was a ball to the face? One of the fans threw the ball
:19:05. > :19:14.in Joe Jordan's face. I was looking up and said, what are you doing, old
:19:15. > :19:26.chap? I could not repeated! And then this guy is a bad shot, obviously.
:19:27. > :19:39.He had me in the kisser. I said, old chap, you are a bad shot. Always
:19:40. > :19:43.Managing is out now. We know you are a big softy when it comes to
:19:44. > :19:52.animals. Look at this lovely picture of you and your dog, Lulu. Any
:19:53. > :19:58.second now... There you are! We also know that you would love to open at
:19:59. > :20:03.animal sanctuary. You will love this video very much.
:20:04. > :20:08.Devers became extinct in the UK in the 16th century but in 2009, a
:20:09. > :20:15.five-year trial began to reintroduce these giant rodents to the west of
:20:16. > :20:19.Scotland. In the East of Scotland, there is another beaver population
:20:20. > :20:32.quietly carrying out their own colonisation campaign. The Royal
:20:33. > :20:35.Geological Society Of Scotland has a team investigating. I had no idea
:20:36. > :20:41.there were beavers here. Where did these come from? We think they have
:20:42. > :20:46.escaped from private collections and they are established in the wild.
:20:47. > :20:51.They may have snuck in under the radar, but thanks to the team,
:20:52. > :20:58.knowledge about these bootleg beavers is contra Bedene to the
:20:59. > :21:01.official beaver database. -- is contributing. The Scottish
:21:02. > :21:06.government will decide in 2015 if they are allowed to stay. There is
:21:07. > :21:10.only so much that can be gained by watching beavers in the wild. To
:21:11. > :21:15.gather as much scientific information as possible, they need a
:21:16. > :21:22.full health MOT. A light snack! We are setting beaver traps and any we
:21:23. > :21:30.catch will be taken to our makeshift veterinary clinic. The next morning,
:21:31. > :21:35.we have got our first patient. He is having an early morning bath. We
:21:36. > :21:41.will have a look at him before he comes in for his health check. A
:21:42. > :21:47.specialist vet is standing by to give him a comprehensive medical.
:21:48. > :21:51.The tale is used as a router and its powerful feet per pallet through the
:21:52. > :21:57.water. They even have a special floor for combing therefore -- may
:21:58. > :22:07.even have a special claw for grooming. It is beautiful, you can
:22:08. > :22:12.see that it is very effective because it is a remarkable animal.
:22:13. > :22:16.It is very exciting. But it is the beaver's teeth which are most
:22:17. > :22:22.impressive. The orange colour is natural and the enamel is stronger
:22:23. > :22:29.than the white enamel. Unlike our teeth, they keep growing. The truth
:22:30. > :22:35.is constantly forming and wearing. -- the tooth. They are also going to
:22:36. > :22:40.look inside the beaver. By using keyhole surgery, the vet can search
:22:41. > :22:47.for parasites that could be passed on to our native wildlife. The big
:22:48. > :22:54.advantage with keyhole surgery is that it does not disturb anything.
:22:55. > :23:03.Everything is moving as normal. You can see his heart. Any evidence of
:23:04. > :23:09.unwanted parasites would be visible in the liver. That is a normal
:23:10. > :23:16.liver, there is no swelling or white spots or cysts. That looks healthy.
:23:17. > :23:21.I am pretty happy. I think I am finished. With a clean bill of
:23:22. > :23:24.health and after a few hours to sleep off the anaesthetic, this
:23:25. > :23:30.beaver is ready to go back to the river. However they came to be here,
:23:31. > :23:34.there is no getting away from the fact that there are lots of wired
:23:35. > :23:39.beavers living in Tayside. It has been a privilege collecting
:23:40. > :23:42.information with the team. All of this will go to the Scottish
:23:43. > :23:49.government, who will decide whether the beavers are here to stay.
:23:50. > :23:57.I like the grooming claw. Do you have one, Harry? Definitely not!
:23:58. > :24:00.Your book is full of stories. Tell us about when West Ham were playing
:24:01. > :24:09.and one of the fans was giving you so much abuse you said, come and
:24:10. > :24:19.play. It was a preseason friendly. One lad kept moaning about me. I
:24:20. > :24:29.sent him forward and he did not think I had done a good job. I said,
:24:30. > :24:38.can you play as good as you talk? I said, get your gear on. Doesn't it
:24:39. > :24:42.make you wonder what happened? 19 years on, Harry, and we have managed
:24:43. > :24:58.to track him down! Steve, come on in.
:24:59. > :25:03.That is classic! And then the guy came down from the public address
:25:04. > :25:12.system and asked me who the sub was. What was it like from your
:25:13. > :25:15.prospective? He sent me into the changing room to get changed and I
:25:16. > :25:19.did not think I was going to get on. I came up to the touchline and
:25:20. > :25:33.he must have seen potential, because he put me on. And he scored a goal!
:25:34. > :25:43.Was it disallowed? I cannot remember. Digit keep the football
:25:44. > :25:57.kit? -- did you? No, he needed it for the next football game. We have
:25:58. > :26:09.got the football kit from 1994. Number six is the best number. Thank
:26:10. > :26:21.you for coming down. Next, news about Children Need -- Children In
:26:22. > :26:26.Need, and the rickshaw challenge. This year they are going over a
:26:27. > :26:29.longer distance. We will be starting out from the Giants Causeway in
:26:30. > :26:36.Northern Ireland on Friday, 8th November. We will catch up with
:26:37. > :26:40.progress on Monday after they have passed through Scotland and the Lake
:26:41. > :26:45.District. On Monday, we will be live from Bolton town hall helping to
:26:46. > :26:56.switch on their business lights. Choose day the 12th, we will be at
:26:57. > :27:05.Birmingham. -- on Tuesday the 12th. On Wednesday, Agger Burke --
:27:06. > :27:14.Abergavenny and on Thursday, Oxford. And on Friday, Hertfordshire. Shall
:27:15. > :27:15.we tell people how they can donate? We need your money. Please take
:27:16. > :27:39.deep. For full terms and conditions, visit
:27:40. > :27:49.the BBC website. Earlier we asked if you had your own versions of Harry
:27:50. > :27:51.and Sandra at home. Here is Tony and his wife, Sandra. They are
:27:52. > :27:58.celebrating their 40th wedding anniversary here. This is Dave from
:27:59. > :28:07.Bury St Edmunds with his wife, Sandra. He says she has worked with
:28:08. > :28:14.me for 40 years, through thick and thin, mostly thin! This is Sandra
:28:15. > :28:27.who has been with her husband for eight years. I will probably get
:28:28. > :28:33.some new dogs in the next few weeks. What the Sandra make of it? She
:28:34. > :28:38.loves having them around. We were talking to her earlier. She said
:28:39. > :28:45.that you have got a routine when you go in involving wine gums, is that
:28:46. > :28:53.right? I do eat plenty of wine gums, I must admit. There you are, my
:28:54. > :29:00.friend. And are you back home to Sandra tonight? Yes, back home to
:29:01. > :29:09.watch the football. Trashy read your book? I would not have thought so. I
:29:10. > :29:16.would say she knows all of them, 48 years or whatever. Thank you for
:29:17. > :29:23.being such a brilliant sport. Harry's book, Always Managing, is
:29:24. > :29:25.out now. Tomorrow, big hair day, as we welcome Joan Collins and Leo
:29:26. > :29:30.Sayer. See you then.