23/01/2012

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:00:22. > :00:25.Hello and welcome to The One Show with Alex Jones. And Matt Baker. If

:00:25. > :00:35.there was a more mature Cocking equivalent of Ant and Dec, these

:00:35. > :00:37.

:00:37. > :00:47.boys would be at. It is Gregg Wallace and John Torode! Mature as

:00:47. > :00:53.

:00:53. > :01:00.in cheese, or as in tasty? Taste deer. More experienced. -- tastier.

:01:00. > :01:06.Is it all going well? As always, it is an extraordinary competition. It

:01:06. > :01:11.is the people that make it. They are so eager. This year, for us,

:01:11. > :01:17.the standard is extraordinarily high. People who are cooking food

:01:17. > :01:24.like a bat, it is unbelievable. Good fun. You know what is going to

:01:24. > :01:32.happen. As everyone must be asking you. My mum nags me in a like mad

:01:32. > :01:38.every single series. Have you ever let it slip? Never. She says, I

:01:38. > :01:43.promise I will not tell. Mum, stop it! Les to, we will be showing you

:01:43. > :01:48.how John got on cooking a very special dish which Gregg and Alex

:01:49. > :01:58.will be judging later. It is my signature dish. Now, have we all

:01:58. > :02:03.been watching Sherlock? And no. Well, earlier I was saying,

:02:03. > :02:08.Sherlock is dead. The thing was, I went to the shower, so I did not

:02:08. > :02:13.see the end. How could you not see the end? And then everybody said,

:02:13. > :02:17.he is actually alive. He was standing by the tree, looking at

:02:17. > :02:21.Watson. Anyway, we have our own detective on The One Show.

:02:21. > :02:26.Tonight, Ben Fogle is off to the Hebrides to crack the mysterious

:02:26. > :02:31.case of the three like Housman who disappeared without a trace.

:02:31. > :02:38.-- lighthouse men. 15 miles west of the Outer Hebrides,

:02:38. > :02:42.a loan and uninhabited is the remote island. It is part of a

:02:42. > :02:48.series of craggy rocks, jutting sharply up from the rough,

:02:48. > :02:54.unforgiving waves of the Atlantic Ocean. It is a dangerous part of

:02:54. > :02:59.the British coastline, a place whip and lashed by wind and storm, a

:02:59. > :03:03.treacherous place to venture. Its saving grace - it's like house.

:03:03. > :03:09.Built in the late 1890s might, it still serves as a beacon to warn

:03:09. > :03:15.sailors of the treacherous rocks that surround this remote island.

:03:15. > :03:21.Mechanised since the '70s, it was originally operated by hand. Yet on

:03:21. > :03:28.December 15th, 1900, this lighthouse shone no light. The only

:03:28. > :03:33.people on the island that they were three lighthouse keepers - James,

:03:33. > :03:37.pummelled and Thomas. Lighthouse rules meant that the light was

:03:37. > :03:42.never allowed to go out at night, so the first hint that something

:03:42. > :03:46.was very wrong came from a ship caught in a storm. Among the waves,

:03:46. > :03:52.the captain noticed that the familiar lighthouse lamp was not

:03:52. > :03:58.burning. Driven back by terrible weather, a team of men were sent

:03:58. > :04:02.out here to investigate, 12 days later. It was December 26th, 1900,

:04:02. > :04:10.and despite blowing the ship's whistle and setting off a distress

:04:10. > :04:14.flare, the island remained eerily silent. Arriving at the Lighthouse,

:04:14. > :04:20.they found the gate closed, but the kitchen door slightly ajar. On the

:04:20. > :04:27.table, a half-eaten male of salted mutton and potatoes, a chair up

:04:27. > :04:34.turned on the floor. The clock had stopped. But there was no sign of

:04:34. > :04:40.the three men. Bewildered, the search party scoured the lighthouse,

:04:40. > :04:48.until they found the logbook. December 12th. Gayle, North by

:04:48. > :04:58.north-west. Never seen such a storm. James is irritable. Storm still

:04:58. > :04:59.

:04:59. > :05:05.raging. Cannot go out. December the 38. Me and McArthur pride. --

:05:05. > :05:11.prayed. On December the 14th, there was nothing in the lock. Then, on

:05:11. > :05:21.15th Decemberth, there was one final entry. It simply read "storm

:05:21. > :05:25.ended. Sea calm. God is over all". 14 days later, a telegram was sent

:05:25. > :05:32.to the Northern Lighthouse Board office. A dreadful accident has

:05:32. > :05:35.happened. The three keepers have disappeared. Although Mike has been

:05:35. > :05:39.investigating what might have happened to the three lighthouse

:05:39. > :05:43.keepers. Or all sorts of wild theories have been suggested, from

:05:43. > :05:46.a giant squid emerging from the waves below one of the landing

:05:46. > :05:50.points and snatching the three men into the sea, to the idea that one

:05:50. > :05:54.of them went mad, murdered the others and then threw himself into

:05:54. > :05:59.the sea. What do you think? Are no bodies were found, so you have to

:06:00. > :06:05.assume that the men ended up in the EC. But they are not supposed to

:06:05. > :06:09.leave the White House during a storm, so as the storm abated, two

:06:09. > :06:13.of the men must have left to make sure the deal was secured. At that

:06:13. > :06:18.point, maybe a wave snatched one of them. The other one would have run

:06:18. > :06:23.for help, but even then you would have assumed that two men would

:06:23. > :06:27.have been snatched into the sea in succession. The Northern Lighthouse

:06:27. > :06:34.Board investigation concluded that the three men had gone down to the

:06:34. > :06:39.landing stage, got into difficulties and been washed to see.

:06:39. > :06:46.Yet with nobody is ever found, no one will ever know what fate befell

:06:46. > :06:52.those three lighthouse keepers that stormy night.

:06:52. > :07:02.My money is on the giant squid. do not want to cook a giant squid

:07:02. > :07:03.

:07:03. > :07:07.for too long, or it gets tougher. Cooking squid does not get tougher

:07:07. > :07:11.than that. So the new series of MasterChef is back, but is it fair

:07:11. > :07:15.to say that you have ditched the X Factor-style dramatic pauses in

:07:15. > :07:21.favour of going back to the original? Is due watched from

:07:21. > :07:24.series one until what we are now, series eight, we have changed the

:07:24. > :07:29.format every year. It has never been the same. We change things

:07:29. > :07:33.because we do not want people to figure it out. We do not want

:07:33. > :07:37.contestants to think they know how it works. It is always about the

:07:37. > :07:44.food. But people will always have gripes, because they get attached

:07:44. > :07:50.to it. Isn't it great that people are out there saying aaagh! Change.

:07:50. > :07:55.They are paying so much attention. You have already said "my favourite

:07:55. > :07:59.so far...". I have noticed that Simon Cowell is looking more like

:07:59. > :08:03.John Torode. Let's see for ourselves with a kit from tomorrow

:08:03. > :08:10.night's show. The best 12 have now made it

:08:10. > :08:13.through. Tonight, they face each other for the first time. Are we

:08:14. > :08:22.ready for show time? And they will have to cook for their toughest

:08:22. > :08:32.audience yet. Disaster. Can we serve this dessert? Sorry, I can't

:08:32. > :08:42.give it to you. It is the music and everything.

:08:42. > :08:47.is reality. That guy with was stressing over his dessert. This

:08:47. > :08:52.guy is having a nice time. Then he says, I don't have a dessert.

:08:52. > :08:59.What?! Watching MasterChef makes you very hungry. I have heard this

:08:59. > :09:04.from people on a diet. Is it warm when it comes to you? Is There a

:09:04. > :09:10.hot plate? It is all about room temperature. As soon as they have

:09:10. > :09:14.finished, we get camera crews in to get close-ups of their food.

:09:14. > :09:20.Remember, we are tasting and judging. We are not eating. The

:09:20. > :09:27.textures, the flavours. We are not sitting down for dinner. To be fair,

:09:27. > :09:36.tomorrow night, he does get to eat hot food. And the odd glass of wine.

:09:36. > :09:40.Rabbit in! Off to Barbados, going skiing, and hot food. Was the

:09:40. > :09:44.tension ever too much between you? Like all great relationships, there

:09:44. > :09:50.are times when you fall out. And you have to have a beer to sort it

:09:50. > :09:58.out. During filming? No, because we don't talk to each other during

:09:58. > :10:03.filming. Can I say, though, it is a serious competition. It changes

:10:03. > :10:08.people's lives. We take what we do very seriously. If we are not

:10:08. > :10:14.passionate about it and we do not fall out sometimes... That is what

:10:14. > :10:19.happens. When you both cut agree, you fall out. So we always have a

:10:19. > :10:23.beer and make-up. Is it the banter between you that makes MasterChef

:10:23. > :10:33.work? There is only one Gregg and John, but you do have some

:10:33. > :10:35.

:10:35. > :10:45.equivalents around the world. MasterChef! MasterChef. Master cook.

:10:45. > :10:51.

:10:51. > :10:55.There is definitely a competition It is incredible that a programme

:10:55. > :11:01.that started on the BBC has gone out across the world and become a

:11:01. > :11:06.phenomenon. MasterChef is a great programme. It adapts itself to the

:11:06. > :11:16.way each country years. Did you know, gentlemen, it is Chinese New

:11:16. > :11:16.

:11:16. > :11:23.Year today. Happy Chinese New Year. The year of the Dragon, my ex-wife

:11:23. > :11:27.will be chuffed. Here are some fortune cookies. Read to each other

:11:27. > :11:37.what is written inside. My question is, what is the most embarrassing

:11:37. > :11:45.thing in your fridge, great? Angel Delight. Butterscotch Angel Delight.

:11:45. > :11:55.It does not take much cooking. John, what is your least favourite food?

:11:55. > :11:57.

:11:57. > :12:04.At really badly cooked food. And kidneys. I didn't know that. It is

:12:05. > :12:08.like sitting around the Christmas table with crackers.

:12:08. > :12:12.Now, if you want to moan about poor service at a restaurant, you may

:12:12. > :12:16.leave a bad review on a website. But what if you want to complain

:12:16. > :12:22.about your GP? Alison Craig asks if it is right that doctors are rated

:12:22. > :12:26.as if they were a plate of food. Absolutely terrible. I was told

:12:26. > :12:30.that if I did not like their attitude, to go to another doctor.

:12:30. > :12:36.They are very rude. Real doctors about real doctors posted on the

:12:37. > :12:40.NHS choices website. Similar to a review sight like TripAdvisor, the

:12:40. > :12:42.website in carriages people to post feedback on the services they

:12:42. > :12:48.receive. Waiting a holiday is one thing, but

:12:48. > :12:52.what about a trip to the doctor? Would you log on and write that?

:12:52. > :12:55.Over 68,000 comments have been posted nationally. Over half are

:12:55. > :13:00.constructed, but occasionally, others can be abusive. Now some

:13:00. > :13:04.doctors want to stop the online feedback. We are not the same as a

:13:04. > :13:08.travel agent. If patients have comments to make, they should make

:13:08. > :13:12.them directly to us. It is better than posting anonymously on a

:13:12. > :13:15.website. Some doctors say the experience of being rated by

:13:15. > :13:20.patients has benefited their surgery, because it highlighted

:13:20. > :13:25.problems. After patients could not get through on the phone, this

:13:25. > :13:31.doctor's surgery in Bristol received a post chorine the service

:13:31. > :13:36.catastrophically bad. We invite people to comment on how we are

:13:36. > :13:41.doing. We make sure we listen to all our patients, no matter how

:13:41. > :13:46.they act as our services. extreme comment was that this

:13:46. > :13:51.surgery was catastrophically bad. How do you cope with that? It is

:13:51. > :13:55.important for a practice to see what the issues are and what

:13:55. > :14:05.changes they can make as a result of these comments. Things have

:14:05. > :14:05.

:14:05. > :14:10.improved. They treat you like mushrooms, keep you in the dark.

:14:10. > :14:14.That you for coming. With negative comments on everything from the

:14:14. > :14:18.reception area to the attitude of her staff, Lianne from the Royal

:14:18. > :14:21.Crescent surgery in Weymouth and thinks her clinic is being unfairly

:14:21. > :14:24.tarnished by anonymous critics. The surgery believes face-to-face

:14:24. > :14:29.feedback sessions are a more productive way of listening to

:14:29. > :14:33.patients. I was under the impression that the self-service

:14:33. > :14:36.booking system would say how many minutes I had to wait. Negative

:14:36. > :14:41.comments on the website tend to be quite personal about members of

:14:41. > :14:45.staff. It is usually somebody with an axe to grind. Those are the

:14:45. > :14:52.sorts of people we would want to come and talk to us. We encourage

:14:52. > :14:55.patient feedback. We were compelled -- complains of any kind. I think

:14:55. > :14:59.the website encourages people to say something negative rather than

:14:59. > :15:03.something positive. But are the patients with negative comments

:15:03. > :15:07.been there? We decided to find out how patients in the surgery today

:15:08. > :15:17.would rate the practice. We asked them to score it - 5 been the best,

:15:18. > :15:19.

:15:19. > :15:25.Very good, I have always had that good attention every time I have

:15:25. > :15:35.come. A very prompt service, pleasant consultant, the overall

:15:35. > :15:36.

:15:36. > :15:40.experience was very good. We found it all the information we needed.

:15:40. > :15:47.It is time for asked to reveal the results at us talking to your

:15:47. > :15:56.patience all morning. How many number ones did you get? Hopefully

:15:56. > :16:02.none. You got none at all. No number twos, threes. The rest were

:16:02. > :16:12.all fired. I very pleased with that. You got 16 but at 25, that is

:16:12. > :16:16.brilliant, well done. Relieved? Leighanna may be pleased with

:16:16. > :16:21.today's feedback but none of the patients we spoke to actually used

:16:21. > :16:24.the Web site and the negative comments still remain on line. The

:16:24. > :16:28.Patients Association supports giving users a chance to feed back

:16:28. > :16:32.however they are concerned that comments and ratings posted online

:16:32. > :16:37.do not reflect the actual quality of the service and doctors remain

:16:37. > :16:44.divided. I think general practice is changing and we need to move

:16:44. > :16:48.with the times and provide a modern service to a changing population

:16:48. > :16:52.and the changing needs of people. would encourage patients that if

:16:52. > :16:56.they have an issue, they should come to the practice and talk to us.

:16:56. > :17:00.That is the way to resolve it. Despite posting Sevinc on the

:17:00. > :17:07.website and having a good moan about something, it doesn't resolve

:17:07. > :17:13.the problem. A is an interesting one, this,

:17:13. > :17:16.because you can understand it from a patient's point of view. Your

:17:16. > :17:21.doctor might want to see you as a hypochondriac and it might be

:17:21. > :17:26.difficult to go end so what you say in that situation? Come and talk to

:17:26. > :17:30.us. We cannot make it better and can you talk to us. Every practice

:17:30. > :17:36.has a compliance system and a Commons system but 90% of Commons

:17:36. > :17:40.that go into our box are positive. The results of that to do not bear

:17:40. > :17:45.any relationship to what is on the website. We cannot contact the

:17:45. > :17:48.people on the website. It is all anonymous and the problem is, they

:17:48. > :17:54.would make a comment like, the doctor didn't give me than ever

:17:54. > :18:00.since I needed. I had a complaint about that and it was because I

:18:00. > :18:04.didn't give an antibiotic, the patient didn't need it. But they

:18:04. > :18:11.had talked to me about it or the practice manager, it would have

:18:11. > :18:16.been much easier. Lots of complaints are about things like

:18:16. > :18:20.out of hours services and not being able to get appointments. We do

:18:20. > :18:23.agree that sometimes surgeries are not flexible enough? It is

:18:23. > :18:28.incredibly difficult and I put my hands up and say, the big problem

:18:28. > :18:31.with our surgery is that patients say, we want to be able to make

:18:31. > :18:39.more appointments on the day but the trouble is, every time we

:18:39. > :18:43.change our system, if we get satisfaction questionnaires, we try

:18:43. > :18:49.to change it but interestingly on the website, those complaints will

:18:49. > :18:57.stay there and nobody knows that we have dealt with it. Also, when we

:18:57. > :19:01.do change a system, somebody else doesn't like it. Over the past few

:19:01. > :19:06.years, Mike Dilger has had the privilege of getting up close to a

:19:06. > :19:12.all manners of a quiet life. Tonight he goes to rescue a sick

:19:12. > :19:17.animal struggling for survival. This centre in the heart of

:19:17. > :19:22.Buckinghamshire is over 365 days a year and 24 hours a day for all

:19:22. > :19:26.banners of sick and injured animals. Including over 500 deer at their

:19:26. > :19:31.treated with injuries ranging from dog attacks to road traffic

:19:31. > :19:35.accidents and getting caught up in fences. Tonight, I'll call has come

:19:35. > :19:40.through of a deer in distress. Apparently the idea is right in the

:19:40. > :19:44.heart of the Chilterns, stuck in a fence and it is a fallow so it will

:19:44. > :19:49.be fairly large. It has been found by members of the public who had

:19:49. > :19:55.stayed to show us the way. I understand it is you who find the

:19:55. > :20:01.deer? Yes, we were walking her dogs and the deer is caught in a barbed

:20:01. > :20:07.wire fence. How far away is it? About a good mile away. The animal

:20:07. > :20:11.has been stuck in the Fens for at least three hours. We can see the

:20:11. > :20:18.deer 20 yards away. It is obviously very stressed. What has the

:20:18. > :20:27.technique? We will go and grab it and sort its leg out. Its leg looks

:20:27. > :20:32.quite masterly court. For the team, it is a common occurrence. Barbed-

:20:32. > :20:42.wire fences and rhetoric catch at animals as they try to look over.

:20:42. > :20:42.

:20:43. > :20:50.Look at that poor leg. Cover its head. Have you got him? The guide

:20:50. > :20:55.is there. His heart is going dead to the dozen. This is a male deer

:20:55. > :21:03.which is less than a year old. It is too small to secure it properly

:21:03. > :21:07.on to the stretcher so a strong pair of shoulders is needed.

:21:07. > :21:12.Although the leg wind isn't life- threatening, an art dealer like

:21:12. > :21:18.this causes shock and distress, meaning resulting symptoms can kill

:21:18. > :21:27.the animals. It is almost touch and go whether they will survive. Joe

:21:27. > :21:35.has concerns about the wind. It is very nasty. What is worrying me is

:21:35. > :21:40.that it is cold. If it may well end up falling off and we may have to

:21:40. > :21:47.amputate. The next 24 hours will be crucial as to whether it survives

:21:47. > :21:53.or not. We have our fingers crossed that this one is a fighter. I'm

:21:53. > :21:58.feeling good about it. As well as collets, this rescue centre

:21:58. > :22:06.receives over 150 casualties a week through their front door. In late

:22:06. > :22:11.autumn, one small mammal is top of the list. He was laying on the edge

:22:11. > :22:16.of the road. We were out running and saw this little hedgehog on the

:22:16. > :22:21.roadside. To survive winter hibernation, hedgehogs need to be a

:22:21. > :22:26.healthy size and weight. Some are born at so late that the season,

:22:26. > :22:32.come the colder months, they will not be big enough to survive. You

:22:32. > :22:37.have come to Tiggywinkles, why? her baby hedgehogs in my

:22:37. > :22:42.neighbour's garden that needed to be seen straightaway. We think one

:22:42. > :22:48.of them, the mum, is dead. These babies are three days old so they

:22:48. > :22:53.will need constant monitoring and feeding. Two of the four little

:22:53. > :22:59.baby hedgehogs have not made it, how are the others? There are doing

:22:59. > :23:02.OK, they are being kept warm. Hedgehogs are some of the easiest

:23:02. > :23:06.to thieves but these guys are going to need feeding every two hours.

:23:06. > :23:12.they survive, they will spend the winter here and be released in the

:23:12. > :23:17.spring. Tomorrow, I will be checking up on the deer to see how

:23:17. > :23:22.he is doing. And done our has an eye appointment. Look at the

:23:22. > :23:32.equipment on the vet's head. I will be digging a new home for some or

:23:32. > :23:35.

:23:35. > :23:43.even badgers. -- orphaned badgers. John, I asked you earlier on to

:23:43. > :23:48.knock up my signature dish. pressure - it has got to be right.

:23:48. > :23:55.Expectations were high. This is how he got on. Cooking does not get

:23:55. > :24:05.tougher than this. I would be nervous if I was him. Alex is a

:24:05. > :24:07.

:24:07. > :24:14.connoisseur. You have five minutes left. He it is all about the

:24:14. > :24:24.presentation. Time to see what the judge thinks. I am definitely happy

:24:24. > :24:25.

:24:25. > :24:30.that bad. It is time to reveal the dish. There it is up. It is a crisp

:24:30. > :24:34.sandwich! Not just any crisps Sandridge, it is years, that is

:24:34. > :24:39.done properly what the right amount of butter. It is cut into four and

:24:39. > :24:44.they are not crinkle cut crisps will stop I can see it fingermarks

:24:45. > :24:53.which is good because you have squished it. I am getting salt, now

:24:53. > :25:03.vinegar. Now some of butter. Tiny on the tongue, added crunch. I

:25:03. > :25:05.

:25:05. > :25:10.think you through. Thanks very much! I am so proud of you. I can

:25:10. > :25:19.improve your cooking, all you need is a copy of the Master Chef

:25:19. > :25:22.cookbook and you will be brilliant. Have you got it with you? No.

:25:22. > :25:25.it comes to science, a new survey has been revealed that many parents

:25:25. > :25:32.are bottom of the class would consider helping with their

:25:32. > :25:37.homework. Time to go on the services of Marty Jopson at.

:25:37. > :25:40.It is no secret that I am a huge science fan so when my kids ask me

:25:40. > :25:43.science questions, they get long answers but it would appear that

:25:44. > :25:48.for less scientific parents, the child's questions can be a real

:25:48. > :25:54.problem. I am really stumped for the answers sometimes. There are

:25:54. > :25:59.two things my kids here every day, we will ask Daddy when he comes

:25:59. > :26:04.home and, let me go this for you. To thirds of parents are puzzled

:26:04. > :26:08.when put on the spot by their children. A quarter are completely

:26:08. > :26:15.stumped when asked about science and shockingly, one in five just

:26:15. > :26:19.makes the answer up. So, we have decided to bring some parents back

:26:19. > :26:23.to school and sit quick science test. Let's see how are parents get

:26:23. > :26:28.on trying to answer some of the questions most frequently asked by

:26:28. > :26:38.children. Are you ready for the test? No cheating on your phones,

:26:38. > :26:39.

:26:39. > :26:48.please. Why is the sky blue? Why is this her blue? I would like to

:26:48. > :26:52.phone a friend. Maybe God likes of the colour blue. Here is the answer.

:26:52. > :26:57.White light that we get from the sun is made up of all the colours

:26:57. > :27:00.of the rainbow. This water represents the air around us and

:27:00. > :27:05.what happens is the light shines the air and hits the molecules of

:27:05. > :27:11.the air and we are going to put some milk powder in their to be the

:27:11. > :27:18.molecules of the air. I want you to look at this part of the light.

:27:18. > :27:20.What colour has it gone? Blue. blue parts of the light is

:27:20. > :27:25.scattered from all the molecules and that comes down to your

:27:25. > :27:31.eyeballs, that is why the sky looks blue. Why is time different around

:27:31. > :27:37.the world? As the earth moves around, different places are always

:27:37. > :27:43.at 12pm. It the third spends around on its axis once every 24 hours and

:27:43. > :27:49.when it is my day, and the sun is right overhead, over here, it is

:27:49. > :27:54.midnight. When it is my day in Australia, it is the middle of the

:27:54. > :27:59.night for us so the reason we have all these time-zones is so that it

:27:59. > :28:04.is always lunchtime at the right time. Are aliens real and will we

:28:04. > :28:14.ever made them? I think the exist but we will never meet them.

:28:14. > :28:19.think so. Arts aliens real? There might be aliens on one of the moons

:28:20. > :28:23.around Jupiter. There are not going to be little green men and what

:28:23. > :28:29.about aliens from planets millions of miles away? Even if they are

:28:29. > :28:33.there, how will they get to us? The answer is probably no mark. So, the

:28:33. > :28:43.results are in and they didn't do too badly but what do you guys

:28:43. > :28:47.think? Rubbish! That's all we have the time for.