28/06/2017

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:00:16. > :00:30.# Takes me up so high I can't come down

:00:31. > :00:45.CHEERING Yes!

:00:46. > :00:51.We were doing the dancing! Hello and welcome to the One Show with Matt

:00:52. > :00:56.Baker... And Alex Jones. And what a start to the show, Olly Murs with

:00:57. > :01:00.Wrapped Up! He will be back later performing his new single with

:01:01. > :01:05.Louisa Johnson X Factor fame. And to prove what a lovely guy Olly is, he

:01:06. > :01:11.has also laid on the refreshments. Last time it was hot chocolate,

:01:12. > :01:16.tonight it was ice cream. We have a massive queue. They are all on Olly,

:01:17. > :01:22.and Eddie Izzard is at the back of the queue for good reason. When I

:01:23. > :01:26.ran the 43 marathons there was a very nice ice cream company that

:01:27. > :01:32.gave ice creams, people should enjoy them but I can't because if I have

:01:33. > :01:36.one I have two, if I have two I have ten. I am slightly obsessional, that

:01:37. > :01:42.is why I get things done but I can't stop on the sugar and it is poison.

:01:43. > :01:53.What treat could we get you? Sparkling water! We have loads of

:01:54. > :02:00.that. Very nice advertising. We will leave you to it for now. It

:02:01. > :02:06.is not sparkling! Sympathies, for goodness' sake! We had some Hairy

:02:07. > :02:11.Bikers, we have set them up with a challenge to rustle up breakfast,

:02:12. > :02:15.Morecambe and Wise style. And later, an exclusive interview with Der --

:02:16. > :02:19.exclusive interview with Gemma Dowler, the sister of Milly Dowler.

:02:20. > :02:24.Her tragic story is well known that Gemma wants to rewrite the headlines

:02:25. > :02:28.of Milly away from the scandal of police failings and phone hacking,

:02:29. > :02:33.that is coming up at just after half past. Is a professional, Bernard

:02:34. > :02:36.Gallacher set the record is the youngest man to represent Europe in

:02:37. > :02:41.the Ryder Cup and captained the team an impressive three times. You may

:02:42. > :02:46.not know that in 2013 he almost died from a massive cardiac arrest, a

:02:47. > :02:51.terrifying moment. He and his daughter Kirsty are very keen to

:02:52. > :02:57.talk about it. We are such a close family, growing

:02:58. > :03:04.up it was an idyllic childhood. My dad was away a lot. But he was very

:03:05. > :03:09.present in our lives. I had been a professional golfer my whole life,

:03:10. > :03:20.played in the Ryder Cup, captained in Ryder Cup is Mac. My dad is never

:03:21. > :03:27.ill. Never ill. I was coming back to do a charity golf day in Aberdeen

:03:28. > :03:36.and that is when I collapsed. He got up to speak. Within three or four

:03:37. > :03:42.macro minutes he collapsed. He had no pulse, he was not breathing. So

:03:43. > :03:49.we started cardiac massage and mouth-to-mouth. I have known about

:03:50. > :03:54.Bernard Gallacher all my life, really, because he was born and

:03:55. > :03:58.raised in the same village as me. I don't remember any of this, I don't

:03:59. > :04:04.remember anything until a week later. It was just an ordinary

:04:05. > :04:09.evening, I had just come back from work, I was watching the US Open

:04:10. > :04:17.tennis and the phone rang, and he just said Kirsty, you don't know me,

:04:18. > :04:23.I am with your dad. But... But your dad has been taken into hospital

:04:24. > :04:30.and... Sorry. And he is in intensive care. My mum was in Spain. My sister

:04:31. > :04:34.was in London, so was my brother. We were all in different places and it

:04:35. > :04:40.is like how are we going to get there as quickly as possible in case

:04:41. > :04:50.he passes away? We had to prepare ourselves for dad 's dying.

:04:51. > :04:59.We went to his bedside and dad was just obviously in a coma. He just...

:05:00. > :05:05.I don't know. It makes me so sad, even though he is alive, because we

:05:06. > :05:09.went to those places of he is not going to live, we were told he was

:05:10. > :05:14.not going to live. I was just panicking about my mum not getting

:05:15. > :05:30.there. I just thought, it is just not fair.

:05:31. > :05:39.And... I think at that time you just want to tell them that they're going

:05:40. > :05:45.to be OK, because I just thought how scary to wake up like that, just

:05:46. > :05:51.awful. She is fighting back the tears, I can see she is fighting

:05:52. > :06:00.back the tears. So, you know, I just had to be careful this doesn't

:06:01. > :06:07.happen to me again any time soon. I think since all of this my dad is

:06:08. > :06:13.much more relaxed as a person. A lovely, better than mine! I think he

:06:14. > :06:18.has changed a lot for the better. Tell me about this putt? It is

:06:19. > :06:22.downhill, quick. He sees me differently so I talked to him much

:06:23. > :06:31.more about work, more private things as well, which I don't think I did

:06:32. > :06:37.before, really. Europe have won! Well done!

:06:38. > :06:49.Rose, my goodness. It is Kirsty. I never met you. Thank you so much. I

:06:50. > :06:55.look back now with some pride Reavie and think, wow, that was a good

:06:56. > :06:59.thing that we did that night. It was important, because I came from the

:07:00. > :07:02.same village and I wouldn't have to go back and say Bernard Gallacher

:07:03. > :07:09.died and I could do nothing about it. We are so lucky, we have been so

:07:10. > :07:17.lucky, we are so lucky. The sad thing is a lot of people aren't

:07:18. > :07:21.lucky. Kirsty joins us now. Your dad seems

:07:22. > :07:27.to be very well looking at the film, how is the these days? He has a

:07:28. > :07:30.little device fitted? Yes, he is doing brilliantly, really, really

:07:31. > :07:37.well. He has a little device fitted which basically kicks in if it

:07:38. > :07:43.happens again. We are just so lucky he is here, to be honest. We had a

:07:44. > :07:48.couple of instances after... Has it happened again? It did, he is on a

:07:49. > :07:54.lot of medication and it was more getting the pills right as well. So

:07:55. > :07:59.in that period of... It is so upsetting looking at the video

:08:00. > :08:06.again. It is a hard watch for us, but for you... It is hard, we are so

:08:07. > :08:14.lucky. So many people obviously do not survive, my of the lucky ones.

:08:15. > :08:17.To give you some statistics and an idea of how important it is to get

:08:18. > :08:21.more difficult it is out there and to try to use them, cardiac arrest

:08:22. > :08:26.is when the heart stops all beats abnormally, it is estimated, which

:08:27. > :08:34.is huge, 70,000 happen outside of hospital. That is astounding. It is

:08:35. > :08:39.about time... 70,000 year? Yes. And survival chances drop by about 10%

:08:40. > :08:45.every minute if you don't do anything. If you do not have a

:08:46. > :08:49.defibrillator. When CPR and fibrillation are delivered quickly

:08:50. > :08:56.then survival rates are reported as high as 50% to 70%. It is time and a

:08:57. > :09:01.go. It is having a go, many people might feel nervous, they see the

:09:02. > :09:06.kids and do not know... But we found out today it is very user-friendly.

:09:07. > :09:11.This is what they look like and they often talk to you, which is great,

:09:12. > :09:21.to tell you how they work, or they have instructions. I was so nervous

:09:22. > :09:25.about the prospect... You follow the process, it does not move on until

:09:26. > :09:33.you have done the next part of the process. And you can't get it wrong?

:09:34. > :09:38.It will sense if the person needs... If the person needs the shock, it

:09:39. > :09:43.will happen. So you can't really go wrong. Lots of people might think

:09:44. > :09:49.they might do more damage by using it but they will not, that is the

:09:50. > :09:54.thing. The key thing is if someone collapses of a suspected cardiac

:09:55. > :09:59.arrest, the first thing to do is call 999, obviously, that is what we

:10:00. > :10:03.would all expect. Then we talked to CPR by somebody on the phone, a

:10:04. > :10:06.paramedic or whatever, while you are waiting you could be told that if

:10:07. > :10:12.there is a different blades are located in the area you find it if

:10:13. > :10:20.nobody has turned in by then and you just have a go -- if there is a

:10:21. > :10:23.defibrillator in the area. It is following the instructions and

:10:24. > :10:27.trying to see if you can save the life, why not? Your dad was lucky

:10:28. > :10:33.because one was there but that is not always the case? My parents,

:10:34. > :10:37.with a fantastic group of people but no far more than us about it,

:10:38. > :10:43.campaigned for a year after his collapse and when he was better.

:10:44. > :10:46.They just got more defibrillators out there, mainly on golf courses

:10:47. > :10:51.because it happens a lot at golf clubs and golf courses, because of

:10:52. > :10:58.exertion and when they are golfing and there is nothing nearby, the

:10:59. > :11:02.clubhouse... It is a time thing to get back to the clubhouse and to

:11:03. > :11:07.perform CPR, it is so difficult to get anybody to help. If they can get

:11:08. > :11:11.them even in a halfway hut or something on a golf course or

:11:12. > :11:17.whatever then you have more of a chance. Can I throw something in? In

:11:18. > :11:21.New York City they have how to do the Heimlich manoeuvre printed is

:11:22. > :11:29.compulsory in every restaurant, it does not cost, there is no kids. I

:11:30. > :11:35.know how to do it because I read it. -- there is no cost because there is

:11:36. > :11:41.no kit. It sounds crazy but if you are going down, get something in.

:11:42. > :11:50.The pummel of a chair into their and out it comes. Why would you not put

:11:51. > :11:54.that information? There should be a website with all the good ideas in

:11:55. > :11:58.the world. That is what we need, and an apt to find out where your

:11:59. > :12:04.nearest defibrillator is. The other thing we are trying to get people to

:12:05. > :12:09.do is if you know of a defibrillator get it registered, when it is

:12:10. > :12:13.registered you can be told by those on the phone, the paramedics that

:12:14. > :12:20.there is one nearby, where to locate it. Got I said think we have got the

:12:21. > :12:23.message out. Thank you for coming in.

:12:24. > :12:26.We've set a few challenges on this show but when we decided to recreate

:12:27. > :12:28.one of the best-loved comedy routines of all time

:12:29. > :12:31.we needed to get exactly the right people for the job.

:12:32. > :12:34.After all - who could possibly do justice to the genius

:12:35. > :12:41.To be fair, this could be a bit hairy!

:12:42. > :12:51.Now, food and comedy have always been inextricably linked.

:12:52. > :12:54.Whether it be the banana skin on the floor or the cream pie in the

:12:55. > :13:01.So when you combine arguably Britain's greatest comedy duo of all

:13:02. > :13:12.With a meal that gets us going in the morning, breakfast,

:13:13. > :13:13.then you have a recipe for comedy gold.

:13:14. > :13:22.First aired in 1976 and often voted the nation's favourite

:13:23. > :13:28.The breakfast sketch is a near perfect

:13:29. > :13:31.example of comedy timing from two performers who knew each other

:13:32. > :13:42.Dave and I have decided to take on a One Show challenge.

:13:43. > :13:44.By trying to find out what makes this sketch so

:13:45. > :13:54.The original set no longer exists, so the team is

:13:55. > :14:01.building a replica of the Morecambe and Wise kitchen from scratch.

:14:02. > :14:03.We've come to the Broadway Theatre in

:14:04. > :14:09.south London where Eric and Ernie treaded these very boards to

:14:10. > :14:12.multiple sold-out shows, to meet Victor Meredith, the set designer

:14:13. > :14:16.Eric and Ernie rehearsed to such an extent that they would have aimed

:14:17. > :14:22.to get it right first time, but knowing them it was quite

:14:23. > :14:24.possible they were pushing the idea around

:14:25. > :14:27.Were there any glitches or problems with the set?

:14:28. > :14:36.Especially where they throw up the pancake and catch it on time.

:14:37. > :14:48.What was the feedback that you got from Eric and

:14:49. > :14:54.There is obviously a great satisfaction when you've recorded

:14:55. > :14:58.the show, especially if it's gone well.

:14:59. > :15:01.For me, the worst thing that happened, of course, was when they

:15:02. > :15:05.The breakfast sketch was in the final episode of the final full

:15:06. > :15:08.series Eric and Ernie would record for the BBC.

:15:09. > :15:18.Though the original sketch may look like it was done in

:15:19. > :15:20.one take, on closer inspection you can see it's not.

:15:21. > :15:22.And that's going to throw up some logistical

:15:23. > :15:27.For example, the counter next to the fridge is in one shot,

:15:28. > :15:41.Doing this in a single run means we need to put our unit on wheels.

:15:42. > :15:44.Next we need to get our toes popping.

:15:45. > :15:48.We've enlisted our human toaster, but for her to stay hidden from

:15:49. > :15:55.vision and pop the toast on time, it isn't as easy as it seems.

:15:56. > :15:59.I wonder if Eric and Ernie had this trouble?

:16:00. > :16:01...Nick, the set builder, has attached two rulers

:16:02. > :16:04.to slots in the counter to give us the best screen.

:16:05. > :16:06.As we continue to rehearse the toast pop, Dave has

:16:07. > :16:09.enlisted everyone else onset to get his pancake throwing

:16:10. > :16:17.It's becoming apparent that with so many intricate parts of

:16:18. > :16:19.this routine, there's no room for mistakes.

:16:20. > :16:26.If one element fails, it means starting all over again.

:16:27. > :16:28.Just the more you look at it, it wasn't

:16:29. > :16:35.Our camera operators had to keep up and take their cues, too.

:16:36. > :16:39.So that they can shot match the original sketch.

:16:40. > :17:01.The first the Hairy Bikers, now we just need to do it.

:17:02. > :17:07.To be continued. What do you think of it so far? Rubbish! Don't get

:17:08. > :17:09.your hopes up too high. And keep an eye out

:17:10. > :17:12.for their new series starting on Monday morning at 11 here on BBC1

:17:13. > :17:22.- that's "Kitchen Garden Live Morecambe and Wise, did they

:17:23. > :17:27.influenced you? Hugely. In the 70s at Christmas, everything would stop,

:17:28. > :17:33.I don't think any traffic was moving, it was that big. A lot of

:17:34. > :17:39.pressure on Eric Morecambe, he had two heart attacks, it was just great

:17:40. > :17:46.stuff. I was lucky enough to meet Eddie Braeburn, the writer. It was

:17:47. > :17:53.nice to meet someone behind-the-scenes. It would just

:17:54. > :18:00.stop the whole country. Eric Morecambe would watch at Christmas

:18:01. > :18:08.and laugh at the good bits. It was that good. If you are into your own

:18:09. > :18:13.stuff, you like to listen to it. If I'm doing good comedy I think, this

:18:14. > :18:18.is funny. Where am I going now? Eric Morecambe would add live all over

:18:19. > :18:25.the place. Do you watch yourself back? I don't, really. I do listen

:18:26. > :18:29.back to check what it is. Sometimes I listen to stuff that I've not

:18:30. > :18:38.heard from a long time and I go, that is quite good. I was really

:18:39. > :18:44.good on Tuesday. We hope of getting stuff in your new book. It has come

:18:45. > :18:50.sooner than you expected. I was going to do it when I was a hundred

:18:51. > :18:58.and I am only 97. There was an offer came in and I had written it, there

:18:59. > :19:04.was a documentary of it, an Emmy nominated documentary. This is my

:19:05. > :19:07.version. Hopefully they cross over but it deals with everything.

:19:08. > :19:13.first question, what on earth is a jazz chicken?!

:19:14. > :19:20.It is only mentioned once and it is in the title. They said something

:19:21. > :19:29.funny needs to be in the title. Five people worked out the title. Do you

:19:30. > :19:40.mind if we play that little clip of that moment? Giraffes don't have a

:19:41. > :19:51.safety noise. Chickens have a safety noise. You can train a chicken to do

:19:52. > :19:59.jazz, which I would encourage. I'm going to go back to my farm and

:20:00. > :20:06.train my chickens to do that. To make an on pitch you've got to wedge

:20:07. > :20:16.angle in there. Chicken people would say, you cannot do that to chickens.

:20:17. > :20:25.On a serious note there is a theme of self belief that punctuates it.

:20:26. > :20:36.It starts with the straitjacket, is that fair to say? Now. A-to-Z if you

:20:37. > :20:44.don't believe you can get out you will never get out. I was never

:20:45. > :20:51.planning to go solo and when I went solo I did and eschatology act,

:20:52. > :21:00.which was kind of fun. It was a weird knock-about thing. One day,

:21:01. > :21:03.someone tied me in. Paul just said, if you don't believe you cannot get

:21:04. > :21:07.out then you will not get out. You've got to believe it. The next

:21:08. > :21:12.time, I did believe and it took me 40 minutes to get out and I realised

:21:13. > :21:17.the belief applies to a lot of things. You've got to believe you

:21:18. > :21:24.can be a stand-up before you can be a stand-up, music career, beyond

:21:25. > :21:33.television, so many people wanted to do these things and they did not do

:21:34. > :21:40.them. You know what it's like to go out in front of a large audience,

:21:41. > :21:44.but then to go and do it in French and Spanish, these languages you've

:21:45. > :21:50.just learned, we spoke a bit about it the last time you were on. Where

:21:51. > :21:56.are you with that? It's not actually that hard. I try to find audiences

:21:57. > :22:04.that like surreal comedy so they are already into it. I'm seeing things,

:22:05. > :22:17.for example, Caesar, did he ever think he would end up as a salad?

:22:18. > :22:24.They laugh at the same point. They still laugh at the same point. I

:22:25. > :22:32.have confidence in the comedy, I've just got to put different words into

:22:33. > :22:40.it. In German I have to say things, like how in acting you would say

:22:41. > :22:50.lying to the stage manager. If I fought get a word I just say, help

:22:51. > :22:55.me. It is so impressive. Nobody is more proud of you than your dad. And

:22:56. > :23:03.it turns out he is writing a memoir at the same time. He's written one

:23:04. > :23:11.and it has already sold out. From Bexhill Museum. Two people in the

:23:12. > :23:18.UK, write your memoirs, or your kids will have questions which they will

:23:19. > :23:28.not have asked you. He said he never asked his parents questions so why

:23:29. > :23:33.don't we ask him? We donated it to the museum. And you're doing the

:23:34. > :23:41.audio book? Yes, and his is already sold out. I'm competing with my dad

:23:42. > :23:46.on autobiography. It is available now. He's doing a series of tour

:23:47. > :23:54.dates in July. From touring to moving and with

:23:55. > :23:57.estate agents reporting a 30% drop in the number of us moving house,

:23:58. > :24:05.it's a tough time for anybody looking to sell a property. It is

:24:06. > :24:11.always great to find someone who has a clever way to drum up buyers. It

:24:12. > :24:17.is well-known that trying to sell your home is one of life's more

:24:18. > :24:19.stressful experiences. With reports that the housing market is slowing

:24:20. > :24:32.down it seems it is getting even trickier. Shanti Helen has been

:24:33. > :24:36.struggling to sell hers. I did have a few people who were interested but

:24:37. > :24:40.nothing became of it. And you're about to try something that has

:24:41. > :24:49.never been done before. Definitely. It's new for me. Today, Shanti is

:24:50. > :24:56.taking a radical step. She is thought to be the first having a go

:24:57. > :25:05.at selling live on Facebook. Other online streaming sites are

:25:06. > :25:14.available. How are you feeling? Really nervous. Do you want the

:25:15. > :25:19.offer to come in whilst you alive? You're hoping to get it out to a

:25:20. > :25:25.broader audience. With ten minutes before we go live I catch up with an

:25:26. > :25:30.online estate agent. 48,000 homes are sold online and the industry is

:25:31. > :25:37.looking for new ways to close a deal. Do you really think someone is

:25:38. > :25:44.going to buy a house on their lunch break? Anything is possible, we are

:25:45. > :25:53.really excited, anything could happen. It could be a game changer

:25:54. > :26:01.for the whole industry. No pressure at the moment of truth has arrived.

:26:02. > :26:06.We are trying to stay out of shot. One of the agents is filming but I

:26:07. > :26:11.will be keeping track online to see how Shanti is getting on. The

:26:12. > :26:14.viewing will last 30 minutes and to make sure this is truly authentic

:26:15. > :26:26.the virtual buyers will start off at the front door. The price of it is

:26:27. > :26:35.?475,000. We will start off in the kitchen. That's a really good start.

:26:36. > :26:43.She is on form. As you can see it's quite a big kitchen. We are one

:26:44. > :26:48.minute in and we have 60 viewers. Next up, the living room.

:26:49. > :26:54.Christmas-time is great. The kids at the table. She's selling the

:26:55. > :27:01.aspiration and the dream of living in this house. The likes are

:27:02. > :27:08.flooding in. No bids yet but plenty of comments. Someone says it is a

:27:09. > :27:14.beautiful house. Somebody wants to know how the neighbours are? Good

:27:15. > :27:20.neighbours are priceless and they are absolutely fantastic. Starting

:27:21. > :27:33.to get some traction, this is really interesting. That's really great.

:27:34. > :27:41.All the lights are on the top floor. With time running out on the live

:27:42. > :27:53.feed, the seal is almost over. How did Shanti do? Well done! Well done.

:27:54. > :28:04.How was that? I'm fine. All the nervousness I was feeling, once you

:28:05. > :28:11.got into it, it was absolutely fine. No serious offers so far. Are you

:28:12. > :28:21.disappointed? I'm not. It's such a short time to be going round, you

:28:22. > :28:27.cannot make that decision. In total, 22,000 people have seen your house.

:28:28. > :28:37.That with the purpose. I've got a good feeling. I came here as a cynic

:28:38. > :28:43.and I'm still quite sceptical, however, the numbers you can get are

:28:44. > :28:48.huge. 50,000 people have seen this live or in the hours since. The big

:28:49. > :28:55.question is how many of these viewers are the real deal. I loved

:28:56. > :29:02.the virtual tour. I'm not even looking for a house but I just love

:29:03. > :29:08.it. Thank you for letting us into your home. I don't know why I would

:29:09. > :29:16.go on it, it's just the thing I like to do. My sister does it. Is it a

:29:17. > :29:20.girl thing? We've got some good news because the virtual tour has had

:29:21. > :29:26.over 180,000 views online and this week, to prospective buyers have

:29:27. > :29:31.been to visit. Fingers crossed for a sale. You never know, she might sell

:29:32. > :29:42.it by the end of the show. It was said that someone could not

:29:43. > :29:46.live with you because you're such a mess. I heard about that, he came to

:29:47. > :29:53.my flat to do some filming and it wasn't really messy but I've been to

:29:54. > :30:00.his and it was also really messy. But I don't live with my mum

:30:01. > :30:05.anymore. Pick your pants up! I think it's a creative thing. It should be

:30:06. > :30:10.a mess. I have a party and did not play the other six months.

:30:11. > :30:19.I know where everything is... I agree, I am a seat because I move

:30:20. > :30:30.onto the next thing... It is because you are men! For goodness' sake!

:30:31. > :30:34.Your fourth success as far as number one albums are concerned... It is

:30:35. > :30:39.amazing, it was crazy when it went to number one last year. Ever since

:30:40. > :30:44.it came out I have been on tour, it has been phenomenal, really good

:30:45. > :30:49.fun. The single is Unpredictable with Libby Louisa Johnson from the X

:30:50. > :30:57.Factor. This is not your first duet? No, I have done several over the

:30:58. > :31:04.years. Louisa is brilliant, she is great. I love her, she is young, she

:31:05. > :31:07.is from Essex, we both did the X Factor, she did at the year

:31:08. > :31:11.represented it. I really wanted her to tour with me, I had the song on

:31:12. > :31:17.the album and I thought, why don't you do it with me? She loves it, she

:31:18. > :31:22.is great, we really enjoyed it. The concept of singing solo or doing

:31:23. > :31:34.duets, which do you prefer? It is nice with Louisa, because she is in

:31:35. > :31:37.the UK. The other artists were American, whenever I did television

:31:38. > :31:39.shows it was if they could make it or not. With Louisa we can hang out

:31:40. > :31:42.on weekends doing the tour, she performs the shows with me like

:31:43. > :31:45.tonight, it is nice to have her around. It is weird onstage, you are

:31:46. > :31:51.having to share a little bit because I like being on stage on my own. It

:31:52. > :31:55.is my show. It is all about ego. It is a problem with performers, you

:31:56. > :31:58.need any goal as big as the planet because people would not watch, then

:31:59. > :32:06.you have to come off stage and hopefully dial it down. Don't just

:32:07. > :32:10.say buy me fish, quickly! That was not that any airline! Let's look at

:32:11. > :32:19.the video, it is perfect for Wimbledon.

:32:20. > :32:25.# Because that's when love is so phenomenal.

:32:26. > :32:29.# It's better when there is no one in control.

:32:30. > :32:36.# We don't know which way it's going to go.

:32:37. > :32:40.There is the unpredictable bitte! That was all geared around

:32:41. > :32:44.Wimbledon? The director had an amazing idea because it was coming

:32:45. > :32:49.out in the summer, Wimbledon coming. We can't play tennis, that was the

:32:50. > :32:54.only downside. A guy called Ricardo had two teachers in LA how to play.

:32:55. > :33:03.Best Louisa, she struggled, to be fair. -- bless Louisa. Did you film

:33:04. > :33:09.at Wimbledon? It was in palm springs in LA. You must have been boiling.

:33:10. > :33:14.It was really hot, but the director was incredible, he made it look like

:33:15. > :33:19.we was at Wimbledon. It looks fantastic. We wanted it to be firm

:33:20. > :33:25.and show our personalities. It is a fun song and the video... We had a

:33:26. > :33:30.John McEnroe impersonator at the start of the video which gives it

:33:31. > :33:34.that Wimbledon feel. I am really happy with it. I think we reached a

:33:35. > :33:40.million views today, amazing, thanks to everyone who has watched it. I am

:33:41. > :33:42.sure you have heard the news about the charts and that artists are only

:33:43. > :33:50.allowed three singles in the top 100. What were your thoughts? I

:33:51. > :33:54.would love to have three in the top 100! I think it is great. Mostly the

:33:55. > :33:58.new artists, people trying to establish themselves and get out

:33:59. > :34:02.there, that is most important. Over the years with the way the charts

:34:03. > :34:06.has been in the last four or five years it has not helped new bands

:34:07. > :34:10.and new artists, and this equals it out a bit. If you have three really

:34:11. > :34:19.good songs and they are in the top 100, you would be happy. Not great

:34:20. > :34:22.news for Ed Sheeran. Longevity, he can drip feed them in. And when you

:34:23. > :34:27.launch your catalogue of music you have to be very choosy with what you

:34:28. > :34:31.put out. And you are touring for most of the summer? It has been

:34:32. > :34:36.going great, we have been doing rates at Sand Cricket grounds,

:34:37. > :34:41.festivals, brilliant. It has been great to go and see this beautiful

:34:42. > :34:43.country. We always want to go on an aeroplane somewhere else but when

:34:44. > :34:47.the sun is shining, even though today has been miserable, it is a

:34:48. > :34:51.beautiful place and I am really enjoying being on the road. Do you

:34:52. > :34:56.take the ice cream van everywhere you go? The group I am a bit like

:34:57. > :35:06.Eddie, I don't like to eat too much sugar. So you are a feeder?! Ice

:35:07. > :35:11.creams are beautiful, the 99 is such a beautiful thing and you need to

:35:12. > :35:19.have a technique, which is to push the breakdown and then cover it and

:35:20. > :35:23.many go, oh! No one taught as this, we were not taught it at school but

:35:24. > :35:28.we knew we had to do it because that last bit... I understand, you eat

:35:29. > :35:33.one and have another one and another one... I would eat the whole thing,

:35:34. > :35:39.I have a problem with sugar. It is like crack cocaine. Can you say that

:35:40. > :35:43.on the BBC? You just did. Olly, we are looking forward to the fact you

:35:44. > :35:54.will be performing live with Louisa just outside the studio. That is

:35:55. > :35:56.Unpredictable. We asked herself that, whether Watchdog team are

:35:57. > :35:57.standing by to answer your consumer gripes and grumbles. Find out the

:35:58. > :35:58.numbers to call later. First though, to a woman whose

:35:59. > :36:01.sister was at the centre of one of the most-shocking and tragic news

:36:02. > :36:04.stories of 2002 - a case that's become synonymous

:36:05. > :36:06.with accusations of police failings, Tonight, in an exclusive interview,

:36:07. > :36:10.Gemma Dowler wants to reclaim her sister Millie's memory -

:36:11. > :36:13.and tell her side of the story. First, here's a reminder

:36:14. > :36:29.of what her family's been through... On the 21st of March 2002,

:36:30. > :36:34.13-year-old Amanda Dowler went missing. Police and Cerri say they

:36:35. > :36:39.are going increasingly concerned about the safety of the 13-year-old

:36:40. > :36:41.girl who has not been seen since Thursday afternoon -- police in

:36:42. > :36:48.Cerri say they are growing really concerned. Milly, as she was better

:36:49. > :36:53.known to friends, had made the short train journey to Walton on Thames,

:36:54. > :36:56.one stop from where she lived. After stopping for chips and a chat with a

:36:57. > :37:01.friend at the station cafe after school, she said goodbye and began

:37:02. > :37:07.her walk. A friend at a bus stop saw her walk past just as her bus

:37:08. > :37:11.arrived. It was bright daylight in commuter belt Cerri, but Milly never

:37:12. > :37:15.made it home. A police investigation and

:37:16. > :37:21.nationwide surge began. Milly's parents Sally and Bob made desperate

:37:22. > :37:25.appeals for her safe return. Someone somewhere must know something. Any

:37:26. > :37:30.information, however small and insignificant it may seem, must be

:37:31. > :37:36.vital. We desperately need your help. Eventually, just for knowledge

:37:37. > :37:45.of her fate. Can you give some sort of signal what has happened so know

:37:46. > :37:50.and can get on, basically? Move on. Nearly six months after she went

:37:51. > :37:56.missing, Milly's body was found in woodland in Hampshire, 20 miles from

:37:57. > :38:00.where she was last seen. It was a further eight years and

:38:01. > :38:06.after a widely criticised investigation that Milly's killer

:38:07. > :38:09.was identified. A man is charged with the murder of

:38:10. > :38:14.the schoolgirl Milly Dowler eight years after she was killed. Former

:38:15. > :38:19.nightclub doormen Levi Bellfield is accused of her kidnap and murder.

:38:20. > :38:24.This man was already behind bars having been convicted of two murders

:38:25. > :38:30.and one attempted murder. The link is finally made between these crimes

:38:31. > :38:37.and Milly. On the 23rd of June 2011, and after casting suspicion on the

:38:38. > :38:41.Dowler family as part of his defence, Bellfield was convicted of

:38:42. > :38:45.the murder and abduction of Milly Dowler. Trial has been a truly

:38:46. > :38:50.horrifying ordeal for my family. During questioning my wife and I

:38:51. > :38:53.felt we were on trial. For a mother to bury her child in any

:38:54. > :38:58.circumstances is truly agonising, but to bury your child when you know

:38:59. > :39:04.she died in such an appallingly awful way is terrible. Milly's

:39:05. > :39:10.killer will never be from prison. This should have been an end to this

:39:11. > :39:14.tragic story, but only weeks later Milly's face was back in the news.

:39:15. > :39:20.It was revealed that whilst Milly was missing, her mobile phone was

:39:21. > :39:24.hacked by a journalist. This is the most humble day of my life.

:39:25. > :39:28.Ultimately it led to the closure of the News of the World and national

:39:29. > :39:36.outrage at the treatment of a family who had suffered so much.

:39:37. > :39:39.Gemma, thank you so much for joining us this evening. We know it is your

:39:40. > :39:41.first interview about the book. Your new book "My Sister

:39:42. > :39:43.Milly" is out tomorrow - after all the press attention your

:39:44. > :39:56.family has had over the years, And, in a way, extend the process? I

:39:57. > :40:00.felt that I was never really heard and my voice was never allowed to be

:40:01. > :40:05.heard by the police, it was always children are seen and not heard and

:40:06. > :40:09.they would keep me out of certain things, and so I was like I can't

:40:10. > :40:13.give up on my sister, I can't give up on the family that we were, and

:40:14. > :40:18.that is why I wanted so desperately to write this book because our life

:40:19. > :40:23.before was so lovely and unfortunately you don't realise that

:40:24. > :40:27.until it is too later. But it meant I had a fighting spirit to carry on

:40:28. > :40:31.and make myself better. Here we are on the eve of the book being

:40:32. > :40:36.released, an enormous amount has gone into what you have written. How

:40:37. > :40:41.are you feeling now it is fair, it is out, you are talking now want

:40:42. > :40:45.your voice is being heard? I feel so proud and like I have done

:40:46. > :40:50.everything I need to four Milly, I have told everyone that I need to do

:40:51. > :40:53.and hopefully in my future I will have some children and it was really

:40:54. > :41:04.important that every single word they read about Milly was done. In

:41:05. > :41:09.this book, this is the only book I want them to read, I don't want them

:41:10. > :41:13.to read the newspapers. In the first chapter you paint a very vivid

:41:14. > :41:19.picture of your sister, her being quite cheeky, loving music, being

:41:20. > :41:25.very vibrant. The cover, in a way, reflects that. This is the picture

:41:26. > :41:29.we all came to know is the wanted poster, really, when Milly went

:41:30. > :41:38.missing. And then when you open the cover... It's got the picture that

:41:39. > :41:42.you love of Milly. This is the picture that Milly would definitely

:41:43. > :41:46.have approved of. And I think when you see the book, it definitely

:41:47. > :41:49.looks like her eyes are full of sparkle and she looks like... We

:41:50. > :41:55.kind of hoped we would be able to bring her back to life in the book

:41:56. > :41:58.and bring our family into a kind of three-dimensional... Is if you are

:41:59. > :42:04.in our house with us, which I think we have achieved. I feel so proud, I

:42:05. > :42:09.feel like she is almost standing here and saying thank you so much

:42:10. > :42:19.for doing this. I feel like it is my chance now to have a life and I have

:42:20. > :42:23.done the best I can for my sister. You have brought some of the iconic

:42:24. > :42:28.news footage, the police did not release this with any sound. And yet

:42:29. > :42:34.this really tells the picture, as far as you are concerned, of her

:42:35. > :42:40.love of music and her vibrancy? This is just before we lost her, she is

:42:41. > :42:43.ironing these really scruffy jeans that you definitely would not

:42:44. > :42:48.normally iron. They are supposed to look baggy for that reason. She

:42:49. > :42:53.looks so beautiful and happy and full of life and in the background I

:42:54. > :42:57.am chopping onions with goggles on because I don't want to cry and then

:42:58. > :43:04.Milly looks so beautiful and I just look like a grumpy teenager, then my

:43:05. > :43:08.granny is there, my mum is singing and everyone in the house is

:43:09. > :43:12.involved, it is such an important soundtrack to our whole lives until

:43:13. > :43:18.that point, it was filled with music and drama and giggling. We were the

:43:19. > :43:24.kind of family that didn't mind taking the Mickey out of each other.

:43:25. > :43:28.Most of it was for my dad, towards my dad, but it was done in a good

:43:29. > :43:36.jest and I think that is so route to have. Sadly, as you mentioned, after

:43:37. > :43:41.that footage was recorded, Milly went missing, very shortly after

:43:42. > :43:44.that, about a week. And you felt even as a teenager, a young

:43:45. > :43:51.teenager, straightaway that police really were not doing enough to help

:43:52. > :43:57.your plate? Yes, I think I had no idea, as none of us do until we

:43:58. > :44:01.cross into that line of inquiry, that investigation, as soon as the

:44:02. > :44:07.police came into our house it was like, my gosh, now I feel really

:44:08. > :44:10.judged and really unprotected. They wanted to Milly's bedroom and looked

:44:11. > :44:13.at her stuff than I was like, when she comes back she will be crossed

:44:14. > :44:19.you have done that, I could not stop them because they were like, well,

:44:20. > :44:23.we need to do this. It was becoming apparent as the days when time that

:44:24. > :44:28.they were going down the route of her running away, and I just used to

:44:29. > :44:33.be... We all would just be like please, please go and look somewhere

:44:34. > :44:37.else, she has not run away. I am her sister... You would have known. I

:44:38. > :44:43.definitely would have, at seven o'clock as soon as dad called the

:44:44. > :44:48.police it was like, oh, my God, I knew I was never going to see her

:44:49. > :44:52.again. It was like, you are not listening to me. I have learned now

:44:53. > :44:58.through coming through all of this a child that is not listen to finds it

:44:59. > :45:02.really hard to get back to a normal life. Dealing with an enormous

:45:03. > :45:08.amount of frustration. We heard your dad talking in the film, he became a

:45:09. > :45:12.suspect. From the 15-year-old's perspective, what was that like to

:45:13. > :45:20.live through and how did it compared to what you would have expected from

:45:21. > :45:24.police? There were goodies and baddies, good people were the police

:45:25. > :45:28.comment by people did bad stuff, unfortunately it did not pan out

:45:29. > :45:31.that way. We were so desperate to do what they said because we thought it

:45:32. > :45:37.would help fight Milly, we just wanted them to find Milly and nobody

:45:38. > :45:40.else could help. -- we thought it would help find Milly. We thought we

:45:41. > :45:46.had to cooperate because otherwise I don't go if she would ever have been

:45:47. > :45:51.found. But on the night that Milly went missing, the next morning I

:45:52. > :45:57.lost my childhood, I lost my mum and I lost my dad and family and friends

:45:58. > :46:02.and everyone went into trauma at different times and nobody knew how

:46:03. > :46:06.to talk to each other and it was so hard, it was horrendous because

:46:07. > :46:09.nobody wanted to upset me because I was a child, I felt so shut away

:46:10. > :46:14.when all of my friends were trying to contact me but you just feel so

:46:15. > :46:18.desperate and is the only thing I wanted to do was find Milly so I

:46:19. > :46:23.would just do anything I could to keep fighting. Then it took six

:46:24. > :46:29.months before they found Milly's body, and then it was nine years

:46:30. > :46:34.before Levi Bellfield was committed. You say in the book that the day

:46:35. > :46:47.that he went to court was your worst date out of the entire thing? Why?

:46:48. > :46:54.My mum had just been given evidence, I was outside, opened the door and

:46:55. > :47:06.there was a bloodcurdling scream. It sounded like an animal being hurt.

:47:07. > :47:12.It was horrendous and I obviously heard it. She was being restrained

:47:13. > :47:18.by my family liaison officer. She was inconsolable. She was like, why

:47:19. > :47:24.did you do this to me? I saw her and I started crying. And I was like,

:47:25. > :47:30.what has happened, are you OK? The press are running into and out of

:47:31. > :47:35.the room to talk to each other, then my dad is being protected and my mum

:47:36. > :47:40.is being protected and he obviously went to me because I'm his daughter.

:47:41. > :47:52.He heard me having a massive panic attack. In that moment, the

:47:53. > :47:55.barrister took it upon himself to say that the reason my mum had

:47:56. > :48:03.behaved that way is because she'd seen me as she opened the door. Part

:48:04. > :48:09.of me thinks it was a good thing I was not there for the questioning.

:48:10. > :48:17.I've heard a few bits but it was just absolutely horrendous. We just

:48:18. > :48:23.needed some help then and my dad could not come to me and it was so

:48:24. > :48:34.hard. He was so split between the three.

:48:35. > :48:48.The book hit the headlines because of the hacking crisis. Then you met

:48:49. > :48:54.David Cameron and Rupert Murdoch. This was in the space of a week. At

:48:55. > :49:06.that point my mum had said if he was not found guilty, she wanted a joint

:49:07. > :49:15.suicide pact. I did not know whether mum could ever find help. We had no

:49:16. > :49:20.help. We went into autopilot and I went like, I don't care, I've got

:49:21. > :49:33.nothing to lose, I've lost my mum and my dad and my sister. I thought,

:49:34. > :49:37.if I ever have a chance to change and help, by telling them what they

:49:38. > :49:45.did, hopefully they can learn from this and they can make a change.

:49:46. > :49:51.David Cameron, they listened, the party leaders did listen at the

:49:52. > :49:57.time. That is what I needed. I am really grateful to them. It was a

:49:58. > :50:07.crazy tight in my life. I remember snippets. A lot of people will learn

:50:08. > :50:16.some very hard lessons by reading this book. It will be released

:50:17. > :50:26.tomorrow. Thank you so much. Stay tuned to BBC One because of watchdog

:50:27. > :50:30.is back. Thank you. We are still in the midst of preparations for a

:50:31. > :50:36.brand-new series from her studio in Salford. The paint is dry and the

:50:37. > :50:44.furniture is in. Have a look outside. We are definitely not being

:50:45. > :50:48.shy. There is nothing subtle about that but then we're here to make a

:50:49. > :50:57.big noise about consumer troubles. Over here we have people who have

:50:58. > :51:01.told us about their experiences. Some of them have problems with

:51:02. > :51:11.their smart meter. Others are trying to find out if Ryanair is trying to

:51:12. > :51:18.do something sneaky. I will be grilling one of Ryanair's bosses on

:51:19. > :51:25.that one. The team is here. Thank you. I'm sure you will have plenty

:51:26. > :51:35.to say about one of her stories. We've been testing high Street

:51:36. > :51:41.coffee chain hygiene standards. Should other people be concerned?

:51:42. > :51:47.Absolutely. The expectation is that we go in and we are safe. We will

:51:48. > :51:55.have the whole story later on but I would advise you to finish your

:51:56. > :51:58.teeth. I am skipping mine. We've been investigating rogue traders and

:51:59. > :52:04.we've captured some of the worst behaviour we've ever seen. One

:52:05. > :52:14.company were completely upfront, that is the best I can say.

:52:15. > :52:24.Believe me, there is a lot more where that came from. The team are

:52:25. > :52:32.waiting to hear from you. You can e-mail us right now. We are on

:52:33. > :52:40.Twitter as well. There are many ways to get in touch. We will see you

:52:41. > :52:51.right back here. It's the moment we've all been waiting for. Has Si

:52:52. > :52:55.scrambled those eggs? The Morecambe and Wise breakfast sketch is one of

:52:56. > :53:02.the most enduring routines in comic history. Can we recapture a little

:53:03. > :53:10.of their genius? We are trying to recapture it in a single take. We've

:53:11. > :53:17.been building a replica set but not everything has gone to plan. Time is

:53:18. > :53:32.running away. We need to mail are one take wonder. Will this tribute

:53:33. > :53:40.fall flat as a pancake? All this talk of breakfast is making me

:53:41. > :53:42.hungry. Me to. Pancakes, toast, freshly squeezed grapefruit juice.

:53:43. > :56:09.Sounds good to me. Let's go with a good effort. We are

:56:10. > :56:14.live at Buckingham Palace tomorrow with Prince Harry. Performing their

:56:15. > :56:20.new single is Olly Murs and Louisa Johnson.

:56:21. > :56:55.# Cos that's when love is so phenomenal

:56:56. > :56:59.# It's better when there's no one in control

:57:00. > :57:06.# And we don't know which way it's gonna go

:57:07. > :57:30.# It's enough for us to make it through

:57:31. > :57:42.# Cos that's when love is so phenomenal

:57:43. > :57:46.# It's hotter when there's no one in control

:57:47. > :57:53.# We don't know which way it's gonna go

:57:54. > :58:06.# I know you like it, I'm seeing that expression

:58:07. > :58:15.# I know you really love us when we're

:58:16. > :58:21.# Cos that's when love is so phenomenal

:58:22. > :58:24.# It's better when there's no one in control

:58:25. > :58:31.# And we don't know which way it's gonna go

:58:32. > :58:41.# Cos that's when love is so phenomenal

:58:42. > :58:43.# It's better when there's no one in control

:58:44. > :58:50.# We don't know which was it's gonna go

:58:51. > :58:51.# It's better when we're unpredictable

:58:52. > :59:02.# Cos that's when love is so phenomenal

:59:03. > :59:04.# It's hotter when there's no one in control

:59:05. > :59:27.# No. way it's gonna go

:59:28. > :59:31.Hello, I'm Asad Ahmad with your 90 second update.