A Customer in a Fluster

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0:00:02 > 0:00:04BOTH: Not the shrinking cap, Grandpa!

0:00:06 > 0:00:07Catch me if you can!

0:00:11 > 0:00:12Come down, Grandpa!

0:00:22 > 0:00:23Ha-ha!

0:00:34 > 0:00:35Grandpa!

0:00:49 > 0:00:52'There is so much to do in Sunnysands.

0:00:52 > 0:00:54'We can play on the beach

0:00:54 > 0:00:57'or go to the harbour to see Bob's boat.

0:00:57 > 0:01:01'Sometimes, we go to Mr Mentor's lighthouse

0:01:01 > 0:01:02'or Miss Smiley's cafe.

0:01:04 > 0:01:09'But today we were staying at home, at the Mill on the Marsh.

0:01:09 > 0:01:12A helicopter landing pad, that is what is needed.

0:01:12 > 0:01:14Quick.

0:01:15 > 0:01:18- Get that out of the way. - Perfect.- There we go.

0:01:18 > 0:01:20'Grandpa and I had been making

0:01:20 > 0:01:23'a really cool jungle out of modelling clay,

0:01:23 > 0:01:28'which is one of the things you can buy at Mr Whoops' toyshop.

0:01:28 > 0:01:31'Mr Whoops is called Mr Whoops

0:01:31 > 0:01:34'because he is always having little accidents.

0:01:34 > 0:01:36'He can't stop falling over.'

0:01:36 > 0:01:38Whoops!

0:01:38 > 0:01:41How could I be so clumsy?

0:01:41 > 0:01:44'We all think is the best toy shop in the world.

0:01:44 > 0:01:47'But today, things weren't going too well.'

0:01:47 > 0:01:49- FRENCH ACCENT: - Oh, I am very worried,

0:01:49 > 0:01:52what if Mr Whoops cannot find the right thing?

0:01:52 > 0:01:55'My friend, Hughie, was there with Amelie.'

0:01:55 > 0:01:57What are we going to do, Hughie?

0:01:57 > 0:02:01'Amelie was looking after him while his mum and dad were at work.'

0:02:01 > 0:02:05We have to get the right thing or your mummy will be cross with me.

0:02:05 > 0:02:07'And Amelie was...'

0:02:13 > 0:02:17'Just then, Mr Whoops came in from the storeroom.'

0:02:17 > 0:02:20Now, these all the dinosaur puppet kits.

0:02:20 > 0:02:21Whoops!

0:02:21 > 0:02:24'And had one of his little accidents.'

0:02:24 > 0:02:29- How could I be so clumsy? - No, no, this is no good.

0:02:29 > 0:02:32I ordered the micropachycephalosaurus

0:02:32 > 0:02:35puppet kit a week ago. It should be here, no?

0:02:35 > 0:02:36I'm sorry.

0:02:36 > 0:02:40Perhaps there is another one you could have while you are waiting.

0:02:40 > 0:02:42How about the pterodactyl puppet kit?

0:02:42 > 0:02:45- Hughie has already done it.- OK.

0:02:45 > 0:02:49- What about the triceratops? - Done it.- Ah-ha!

0:02:49 > 0:02:53- I've got a bambiraptor. I bet you haven't done that one.- I have.

0:02:53 > 0:02:57He lived about 75 million years ago and was the size of a small deer.

0:02:57 > 0:03:00Hughie, he knows all the dinosaurs in the world.

0:03:00 > 0:03:02It is dinosaur this, dinosaur that.

0:03:02 > 0:03:05If you ask me, is not very interesting.

0:03:05 > 0:03:06Buffoon!

0:03:06 > 0:03:09I think dinosaurs are extremely interesting,

0:03:09 > 0:03:12I'm just sorry there is no microwavypastisaurus.

0:03:12 > 0:03:14Micropachycephalosaurus.

0:03:14 > 0:03:18Sir, please, you must drive to the factory and get one now.

0:03:18 > 0:03:22I would, but I can't. I have to stay and look after the toyshop.

0:03:22 > 0:03:24That's OK, I can do this job, no problem.

0:03:24 > 0:03:26Oh, no, I don't think so.

0:03:26 > 0:03:28Oh-la-la.

0:03:28 > 0:03:29I'll call a friend.

0:03:29 > 0:03:33'So, Mr Whoops picked up the phone, and guess who he called...

0:03:33 > 0:03:35'My uncle CJ!'

0:03:35 > 0:03:38Of course I can come over, Mr Whoops.

0:03:38 > 0:03:41What's that? Speak up, I can't hear you.

0:03:41 > 0:03:44I've got a customer in a fluster.

0:03:44 > 0:03:47A customer in a fluster?

0:03:47 > 0:03:50A customer in a fluster? Oh, dear.

0:03:50 > 0:03:53Well, I will do the best I can.

0:03:53 > 0:03:56Be right there. I've got to go to the toy shop to look after

0:03:56 > 0:04:00a difficult customer. Mr Whoops needs to go and fetch a special toy.

0:04:00 > 0:04:02- You come with me, Josh. - I'll come, too,

0:04:02 > 0:04:06- I'm good with difficult customers. - No, you're not.

0:04:06 > 0:04:09Whenever we have one here, you go have a little lie down.

0:04:09 > 0:04:12That's true. It does the trick, though.

0:04:12 > 0:04:14I'll just check on our guests.

0:04:14 > 0:04:17I think I should go and help, I just have to find another way.

0:04:17 > 0:04:20- By being small?- You've guessed it.

0:04:20 > 0:04:22Not the shrinking cap, Grandpa!

0:04:25 > 0:04:27Catch me if you can!

0:04:27 > 0:04:30'You know what happens when Grandpa shrinks -

0:04:30 > 0:04:33'he jumps onto things

0:04:33 > 0:04:34'and climbs up things...'

0:04:37 > 0:04:39Grandpa!

0:04:39 > 0:04:43'He can get into things and he can get under things.

0:04:47 > 0:04:51'But most amazing of all is that his magic can make things go,

0:04:51 > 0:04:55'like our cousin Jason's toy car.

0:04:55 > 0:04:57'And his little plane.

0:04:57 > 0:05:00'And Gordon, the seagull.'

0:05:01 > 0:05:04Captain Dumbletwit to the rescue!

0:05:04 > 0:05:09'He even dresses up and flies the Captain Dumbletwit spaceship.

0:05:09 > 0:05:14'He makes our toys magic, too, like Elsie's Mrs Ostrich.

0:05:15 > 0:05:17'And my digger.

0:05:17 > 0:05:22'But today, he decided to take my helicopter.

0:05:22 > 0:05:26'So he took off from the helipad and flew out of the door.'

0:05:27 > 0:05:31Fly safely, Grandpa, see you there.

0:05:31 > 0:05:34'Just then, Uncle CJ came downstairs.'

0:05:34 > 0:05:37Grandpa go for little lie down already, has he?

0:05:37 > 0:05:40Good, it was a silly idea his coming with us. Come on.

0:05:43 > 0:05:46'So off we went in Campo. And Uncle CJ said...'

0:05:46 > 0:05:51I don't understand why anyone would be difficult at Mr Whoops' toyshop.

0:05:51 > 0:05:52'And I said...'

0:05:52 > 0:05:56Nor do I, it is the best toyshop in the world!

0:05:58 > 0:06:02'When we arrived, Amelie was still in a fluster.'

0:06:02 > 0:06:05Oh, this is hopeless. If I don't go home

0:06:05 > 0:06:08with the right thing, I'm in trouble with his mummy.

0:06:08 > 0:06:13- Help is at hand.- At last, we are waiting and waiting.

0:06:13 > 0:06:17'Grandpa flew in and landed out of sight, so nobody would see him.

0:06:17 > 0:06:20Oh, am I glad to see you, I'm in such a tizzy.

0:06:20 > 0:06:22I don't know if I'm coming or going.

0:06:22 > 0:06:25If you are in a tizzy, you shouldn't drive.

0:06:25 > 0:06:27I'll go to the factory and you stay here.

0:06:27 > 0:06:31'Grandpa thought this was a good idea, and so did Mr Whoops.'

0:06:31 > 0:06:34Oh, thank you, thank you. Now, you need to pick up

0:06:34 > 0:06:38a dinosaur puppet kit for a microchippy silly sausagesaurus.

0:06:38 > 0:06:41Micropaechycephaelasaurus.

0:06:41 > 0:06:43- That.- OK.

0:06:43 > 0:06:46- Do want to stay here, Josh? - Yes, I know Hughie anyway.

0:06:46 > 0:06:49- We do karate together. Ha!- Ha!

0:06:49 > 0:06:50Ha!

0:06:50 > 0:06:52Whoops!

0:06:52 > 0:06:59Oh, Mr Whoops, what are you doing? Please, will you hurry up and go?

0:06:59 > 0:07:01- Go! Go! Go!- Going, going, going...

0:07:01 > 0:07:06'I had to get everyone out of the way so I could talk to Grandpa.

0:07:06 > 0:07:07'And I had an idea.'

0:07:07 > 0:07:12I think Mr Whoops needs a bandage. You'll find some in the storeroom.

0:07:12 > 0:07:14OK. Amelie, can you help me?

0:07:14 > 0:07:16So, now I am a nurse, huh?

0:07:18 > 0:07:20'Now I could talk to Grandpa.'

0:07:20 > 0:07:22So, Grandpa, what is the plan?

0:07:22 > 0:07:26The best way to deal with a difficult customer is to keep them entertained.

0:07:26 > 0:07:29You see this playing cards up there?

0:07:29 > 0:07:32- Try and get Hughie and Amelie to play snap.- Got it.

0:07:32 > 0:07:34'Just then, the others came back.'

0:07:34 > 0:07:38We cannot do all this waiting, we go to another toyshop, no?

0:07:38 > 0:07:41Please don't. I'm sure the microscopic spideroctopus

0:07:41 > 0:07:43will arrive any moment.

0:07:43 > 0:07:46- How about we all play snap while we wait?- Snap?

0:07:46 > 0:07:50- What is this snap?- I'd like to play. - Brilliant! I'll get the cards.

0:07:50 > 0:07:53'Grandpa was pleased, but then this happened...'

0:07:53 > 0:07:54Whoops!

0:07:54 > 0:07:57Oh, Mr Whoops, are you OK?

0:07:57 > 0:07:59'Grandpa wanted to talk to me.'

0:07:59 > 0:08:04I've got another idea, but I think it will work better if Hughie

0:08:04 > 0:08:06and Amelie are on their own.

0:08:06 > 0:08:10- Can you get Mr Whoops out the back? - Sure. And you be careful, Grandpa.

0:08:10 > 0:08:12I'm always careful.

0:08:12 > 0:08:14'Mr Whoops was back on his feet.'

0:08:14 > 0:08:17I think you need a little lie down, Mr Whoops.

0:08:17 > 0:08:21Yes, I think you are right. My head is all of a-spin.

0:08:23 > 0:08:26Oh, Hughie, now I am really scared!

0:08:26 > 0:08:29If we don't have the right thing, your mommy will be cross with me.

0:08:29 > 0:08:33No, she won't. She likes you. Calm down.

0:08:33 > 0:08:38'So Amelie tried to calm down. Now was Grandpa's chance.'

0:08:38 > 0:08:42'While nobody was looking, he got inside a huge monster toy.

0:08:42 > 0:08:44'And he did this...'

0:08:44 > 0:08:48Cough, cough, cough!

0:08:48 > 0:08:51Hello, come and play.

0:08:51 > 0:08:53Amelie, come and look at this.

0:08:53 > 0:08:55No, no, no, I cannot.

0:08:55 > 0:08:58Tickle my tummy. Tickle my tummy.

0:08:58 > 0:09:01'So Hughie tickled the monster's tummy, and it did this...'

0:09:01 > 0:09:05- Ha-ha-ha!- Amelie, look, this toy is incredible.

0:09:05 > 0:09:07Scratch my ears.

0:09:09 > 0:09:12Oh, that's better. Tickle my tummy.

0:09:13 > 0:09:16Incredible!

0:09:16 > 0:09:18Pat me on the back.

0:09:18 > 0:09:20Burp!

0:09:20 > 0:09:24'The plan was working, Amelie was being entertained.

0:09:24 > 0:09:26'Just then, Uncle CJ came back.'

0:09:26 > 0:09:29- I've got it! - You've got it?- You've got it?- Yes.

0:09:29 > 0:09:32I won't say its name, but it's what you want.

0:09:32 > 0:09:36No, no, no, we don't want it, we want the talking monster!

0:09:36 > 0:09:39- The talking monster? - Yes, he is wonderful.

0:09:39 > 0:09:44You scratch his ears and tickle his tummy and he goes, "Hee-hee-hee!"

0:09:44 > 0:09:46Oh, I love him!

0:09:46 > 0:09:50'Grandpa was still inside the toy. I had to do something.'

0:09:50 > 0:09:53Hold on, you'll soon get tired of the talking monster.

0:09:53 > 0:09:56It is more fun when you make something of your own.

0:09:56 > 0:09:59You can make it talk of the anything you like.

0:09:59 > 0:10:03Josh is right. You know Mummy likes me to make things.

0:10:03 > 0:10:06And you really want to please Hughie's mummy.

0:10:06 > 0:10:08This is true.

0:10:08 > 0:10:11OK, if you think Mummy will be happy,

0:10:11 > 0:10:13we will have will make Mummy happy.

0:10:13 > 0:10:14Buf!

0:10:14 > 0:10:16Buf! Whatever that means.

0:10:18 > 0:10:20I'll wrap it up for you.

0:10:20 > 0:10:23'This gave Grandpa a chance to get out of the monster.

0:10:25 > 0:10:26Voila!

0:10:26 > 0:10:29'He ran over to the helicopter...

0:10:32 > 0:10:34'..and flew out of the door.'

0:10:35 > 0:10:39'Now everyone was happy, it was time to go home.

0:10:39 > 0:10:44'Grandpa was in the helicopter and we were close behind in Campo.

0:10:44 > 0:10:47'Down the country lanes we went,

0:10:47 > 0:10:51'all the way to the Mill on the Marsh.

0:10:51 > 0:10:53'Grandpa got back just ahead of us.

0:10:56 > 0:10:58'He landed on the helicopter pad.

0:11:01 > 0:11:04'Then he took off his cap and came back to his normal size.'

0:11:04 > 0:11:07Well done, Josh. Thanks for rescuing me.

0:11:07 > 0:11:10I was nearly sold just then to a difficult customer.

0:11:10 > 0:11:13- It was teamwork! - BOTH: Teamwork!

0:11:16 > 0:11:19Oh, Grandpa, glad you're up.

0:11:19 > 0:11:24Honestly, I've never know so much fuss over a puppet dinosaur kit.

0:11:24 > 0:11:29- What was it, a micropuppy...? - Micropachycephalosaurus.

0:11:29 > 0:11:32Yes, Grandpa. How on earth did you know that?

0:11:34 > 0:11:35Lucky guess.

0:11:55 > 0:11:57BOTH: Teamwork!