0:00:00 > 0:00:00- 888
0:00:00 > 0:00:02- 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear. #
0:01:03 > 0:01:08- I wanted a new doll on my birthday - but I got something else instead.
0:01:08 > 0:01:10- That's where the problem started.
0:01:11 > 0:01:15- Wake up, everyone! It's my birthday.
0:01:25 > 0:01:27- A toy phone?
0:01:27 > 0:01:29- A rubber duck?
0:01:30 > 0:01:32- A pair of fairy wings?
0:01:33 > 0:01:34- I wanted a doll.
0:01:35 > 0:01:39- Don't worry, Patsy. - We have a special present for you.
0:01:40 > 0:01:42- It's much better than a doll.
0:01:46 > 0:01:47- What do you think of him?
0:01:49 > 0:01:51- Meet your new brother.
0:01:51 > 0:01:54- Patrick is the best present - you could wish for.
0:01:56 > 0:01:58- I wanted a doll.
0:02:03 > 0:02:04- You're really prickly?
0:02:05 > 0:02:06- Are you a hedgehog?
0:02:07 > 0:02:08- You're a porcupine?
0:02:08 > 0:02:11- Don't worry, it's quite normal.
0:02:11 > 0:02:13- Come over and see me, any time. Bye!
0:02:20 > 0:02:22- Francis!
0:02:22 > 0:02:23- Francis!
0:02:24 > 0:02:26- What are you doing, in your pyjamas?
0:02:26 > 0:02:28- What are you doing, in your pyjamas?- - I don't have time to get dressed.
0:02:28 > 0:02:33- I'm going to see Fergus, - to test our new go-kart on the hill.
0:02:34 > 0:02:36- Not in your pyjamas. Get dressed!
0:02:36 > 0:02:38- Not in your pyjamas. Get dressed!- - Oh!
0:02:43 > 0:02:46- Would you like to hold Patrick, - Patsy?
0:02:46 > 0:02:49- I'm sure you'll come to love him - just as much as we do.
0:02:52 > 0:02:53- Isn't he cute?
0:02:59 > 0:03:01- LOUD BURP
0:03:01 > 0:03:03- LOUD BURP- - Yuck! That's disgusting!
0:03:03 > 0:03:05- I don't want him any more.
0:03:06 > 0:03:08- He's your little brother, Patsy.
0:03:08 > 0:03:11- Be nice to him. - He can't help being sick.
0:03:12 > 0:03:16- Whose birthday is this? - That's what I'd like to know.
0:03:21 > 0:03:22- Hello, Patsy.
0:03:22 > 0:03:24- Hello, Patsy.- - It's your birthday today, isn't it?
0:03:25 > 0:03:26- Yes.
0:03:26 > 0:03:29- Did you get the doll you wanted?
0:03:29 > 0:03:31- Did you get the doll you wanted?- - No, I got a smelly brother instead.
0:03:33 > 0:03:35- Did you see the stain on her blouse?
0:03:35 > 0:03:38- Yes. She must have been throwing up.
0:03:45 > 0:03:50- If you're a small animal with a big - problem, call Hana's Helpline...
0:03:50 > 0:03:53- ..on moo, baa, - double quack, double quack.
0:03:58 > 0:04:03- You fell asleep and the next thing - you knew, three months had passed?
0:04:03 > 0:04:05- Are you a hedgehog?
0:04:05 > 0:04:07- The other phone's ringing, Owen!
0:04:08 > 0:04:09- You're a tortoise? I see.
0:04:12 > 0:04:16- Hana's Helpline. Owen speaking. - How can I help you?
0:04:16 > 0:04:18- Hello, Patsy. You wanted a doll?
0:04:19 > 0:04:23- It's happened more than once before, - each time in the winter?
0:04:24 > 0:04:28- Something to keep you awake? - No, that's a bad idea.
0:04:29 > 0:04:32- You've been given a present - you don't want?
0:04:32 > 0:04:36- Simple! Swap it with a friend, - for something you do want.
0:04:36 > 0:04:37- Bye-bye!
0:04:42 > 0:04:47- It's normal, Terry. It happens - to every tortoise in the winter.
0:04:47 > 0:04:49- Glad to be able to help. Bye!
0:04:53 > 0:04:54- Everything alright?
0:04:54 > 0:04:56- Everything alright?- - Yes. No worries.
0:04:59 > 0:05:03- You're kind, Patsy. I'm sure - Patrick will enjoy some fresh air.
0:05:03 > 0:05:06- You've already started to love him.
0:05:06 > 0:05:07- Yes, Mam.
0:05:09 > 0:05:10- Bye-bye!
0:05:12 > 0:05:13- Go on, Metal Man!
0:05:13 > 0:05:17- Kill the rabbits - in the cave under the bed.
0:05:19 > 0:05:20- Hello, Ernie.
0:05:20 > 0:05:22- Hello, Ernie.- - Go! Go! Go!
0:05:24 > 0:05:28- What a cool robot! Do you want to - swap him for my little brother?
0:05:28 > 0:05:30- What can he do?
0:05:30 > 0:05:34- Do his eyes flash? Is there a laser - flashing in his chest?
0:05:34 > 0:05:36- No but he can throw up.
0:05:37 > 0:05:39- No, thanks. I don't want to swap.
0:05:41 > 0:05:43- Go on, Metal Man! Go on!
0:05:44 > 0:05:46- Would you like a glass of milk?
0:05:47 > 0:05:48- No, it gives me a rash.
0:05:49 > 0:05:54- Hello, Olivia. Will you swap one - of your dolls for my little brother?
0:05:54 > 0:05:55- He's cute.
0:05:56 > 0:05:58- HE BREAKS WIND
0:05:59 > 0:06:02- What's that smell? - Has he filled his nappy?
0:06:02 > 0:06:03- Yes, probably.
0:06:03 > 0:06:05- Yes, probably.- - I don't want to swap, thanks.
0:06:10 > 0:06:15- Hello, Muzzy. Do you want to swap - your train for my little brother?
0:06:15 > 0:06:17- Does he go, "Chuff, chuff!"?
0:06:20 > 0:06:22- No, not really.
0:06:22 > 0:06:23- No, not really.- - I don't want to swap, then.
0:06:27 > 0:06:28- I'll go first.
0:06:28 > 0:06:30- I'll go first.- - Alright. Take care.
0:06:30 > 0:06:32- I'll go first.- - Alright. Take care.- - I will. Give me a push!
0:06:41 > 0:06:42- What fun!
0:06:44 > 0:06:45- Look out, Fergus!
0:06:50 > 0:06:52- Fergus! Fergus!
0:06:53 > 0:06:55- Patsy! Help! Patsy!
0:06:56 > 0:06:57- Eh?
0:07:01 > 0:07:04- Thank you, Patsy. - He doesn't look very well.
0:07:05 > 0:07:08- Let's take him home. - Mam will know what to do.
0:07:13 > 0:07:14- Let me see him.
0:07:18 > 0:07:20- No broken bones but he's cold.
0:07:21 > 0:07:25- Wrap this around him, Patsy. - I'll warm some milk.
0:07:27 > 0:07:29- HE CRIES
0:07:35 > 0:07:36- Give him some milk.
0:07:43 > 0:07:48- Pooh! I know what's wrong with him. - His nappy needs to be changed.
0:07:49 > 0:07:50- Is this your brother, Patsy?
0:07:50 > 0:07:54- Is this your brother, Patsy?- - Yes. I wanted a doll but - I got a little brother, instead.
0:07:54 > 0:07:59- I phoned the helpline and I was told - to swap him for something better.
0:07:59 > 0:08:01- Really?
0:08:01 > 0:08:04- Yes but nobody wanted to swap.
0:08:04 > 0:08:05- Yes but nobody wanted to swap.- - Pooh! I'm not surprised.
0:08:06 > 0:08:09- You're very lucky - to have such a cute little brother.
0:08:09 > 0:08:13- Ask your mother if you can help her - take care of him...
0:08:13 > 0:08:16- ..like you're taking care of Fergus.
0:08:17 > 0:08:19- What happened?
0:08:20 > 0:08:23- Well done, Patsy! - He's going to be fine.
0:08:30 > 0:08:32- May I feed him, Mam?
0:08:32 > 0:08:34- May I feed him, Mam?- - You've changed your tune.
0:08:34 > 0:08:36- Hana says I'm good at helping.
0:08:37 > 0:08:39- Babies are more fun than dolls.
0:08:41 > 0:08:43- You can't feed dolls, can you?
0:08:47 > 0:08:51- Patrick, you're the best - birthday present I've ever had.
0:08:54 > 0:08:58- How was I meant to know - she was talking about a baby?
0:08:58 > 0:09:01- She said she'd had - a present she didn't want.
0:09:02 > 0:09:04- You speak without thinking.
0:09:04 > 0:09:09- You should ask more questions - before you give advice.
0:09:09 > 0:09:10- Yes, you're right.
0:09:14 > 0:09:15- PHONE
0:09:15 > 0:09:17- PHONE- - Patsy loves her brother.
0:09:17 > 0:09:20- Owen, answer the phone! I'm busy.
0:09:20 > 0:09:24- Patsy loves her brother - because she helped Fergus.
0:09:25 > 0:09:27- Hana's Helpline. Owen speaking.
0:09:28 > 0:09:30- Yes. Yes.
0:09:30 > 0:09:32- No.
0:09:32 > 0:09:35- Whatever it is, just throw it away.
0:09:36 > 0:09:39- If you're a small animal - in big trouble...
0:09:39 > 0:09:44- ..call Hana's Helpline on moo, baa, - double quack, double quack.
0:09:45 > 0:09:46- Let's get quacking!
0:09:46 > 0:09:47- .