0:00:00 > 0:00:00- 888
0:00:00 > 0:00:02- 888- - 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:00:59- # She makes problems disappear #
0:01:03 > 0:01:07- I had so much to do in the morning, - I was always late for school.
0:01:09 > 0:01:10- Birt.
0:01:10 > 0:01:11- Birt.- - Here, Mrs Winger.
0:01:12 > 0:01:15- Douglas isn't here, Mrs Winger. - He's late again.
0:01:15 > 0:01:18- He'll be here soon. Francis.
0:01:18 > 0:01:20- He'll be here soon. Francis.- - Here, Mrs Winger.
0:01:26 > 0:01:28- Douglas.
0:01:28 > 0:01:30- Douglas.- - See? I said so.
0:01:31 > 0:01:33- I'm sorry I'm late.
0:01:34 > 0:01:35- Again.
0:01:35 > 0:01:37- That's enough, Ernie.
0:01:37 > 0:01:40- That's enough, Ernie.- - I have so much to do.
0:01:40 > 0:01:42- You should get up earlier.
0:01:43 > 0:01:47- Right, children, we're going - to learn how to keep clean.
0:01:48 > 0:01:50- Yes, Douglas!
0:02:07 > 0:02:09- Hello, Beti. Where's Owen?
0:02:09 > 0:02:14- Precisely. He's late - and I have a hair appointment.
0:02:14 > 0:02:17- Hana's Helpline. What?
0:02:17 > 0:02:19- Yes, Owen, you sound ill.
0:02:20 > 0:02:24- You have a heavy cold - and you should be in hospital?
0:02:27 > 0:02:28- SCHOOL BELL
0:02:28 > 0:02:32- Come on, boys, hurry up.
0:02:32 > 0:02:35- Douglas, can I have a word?
0:02:36 > 0:02:38- Is everything OK, Douglas?
0:02:38 > 0:02:39- Yes, Mrs Winger.
0:02:40 > 0:02:41- Don't you like school?
0:02:42 > 0:02:44- Yes, Mrs Winger, yes.
0:02:46 > 0:02:47- Mrs Winger?
0:02:48 > 0:02:52- How sick do you have to be - to go to hospital?
0:02:52 > 0:02:54- Um, um...
0:03:00 > 0:03:01- Atshoo!
0:03:04 > 0:03:07- Hello, Owen. How do you feel?
0:03:07 > 0:03:12- Worse than any owl has ever felt.
0:03:12 > 0:03:13- Oh, dear.
0:03:13 > 0:03:15- Oh, dear.- - You have no idea.
0:03:31 > 0:03:33- You don't have a temperature.
0:03:33 > 0:03:37- You have a bad cold but there's no - need for you to go to the hospital.
0:03:41 > 0:03:42- Birt?
0:03:42 > 0:03:44- Birt?- - Here, Mrs Winger.
0:03:49 > 0:03:50- Good morning, Beti.
0:03:50 > 0:03:52- Good morning, Beti.- - Hello, Hana.
0:03:52 > 0:03:53- No, not you.
0:03:55 > 0:03:58- Oh, no, what a mess.
0:03:58 > 0:04:00- No, not you. Oh, dear.
0:04:00 > 0:04:04- He's gone. I have too much to do - and it's Owen's fault.
0:04:04 > 0:04:06- He's late again.
0:04:07 > 0:04:09- Hana's H...
0:04:09 > 0:04:11- Yes, Owen. Oh, I'm sorry to hear.
0:04:14 > 0:04:17- Yes, you still sound - as if you have a cold.
0:04:17 > 0:04:21- No, there's no need to go - to the hospital. Stay in bed.
0:04:21 > 0:04:23- He doesn't sound ill to me.
0:04:24 > 0:04:27- He has a cold. - He needs someone to look after him.
0:04:29 > 0:04:33- Sorry I'm late, Mrs Winger. - I had so much to do.
0:04:33 > 0:04:36- We've heard that excuse before.
0:04:36 > 0:04:38- That's enough, Ernie.
0:04:38 > 0:04:41- Sit down, Douglas, - and don't be late again.
0:04:42 > 0:04:44- OK, Mrs Winger.
0:04:44 > 0:04:48- Today, we're going to learn - why some animals have fur...
0:04:48 > 0:04:50- ..and some have feathers.
0:04:53 > 0:04:55- I can't play this game.
0:04:58 > 0:05:00- Aren't you playing, Douglas?
0:05:00 > 0:05:02- I don't feel like playing.
0:05:02 > 0:05:03- I don't feel like playing.- - You'll feel better.
0:05:04 > 0:05:07- Do you have to go to the hospital - if you have flu?
0:05:07 > 0:05:09- I don't know.
0:05:10 > 0:05:11- SCHOOL BELL
0:05:20 > 0:05:23- Come on, Douglas.
0:05:26 > 0:05:29- Moo, baa, - double quack, double quack.
0:05:30 > 0:05:32- PHONE RINGS
0:05:32 > 0:05:34- Hana's helpline. Hana speaking.
0:05:35 > 0:05:36- Hello, Douglas.
0:05:36 > 0:05:39- How ill do you have to be - to go to hospital?
0:05:41 > 0:05:42- Oh, no, not me.
0:05:42 > 0:05:45- My friend, his mother's ill.
0:05:45 > 0:05:46- She has the flu...
0:05:46 > 0:05:51- ..and the doctor says she'll have - to go to hospital if it worsens.
0:05:51 > 0:05:53- Then my friend will be home alone.
0:05:54 > 0:05:58- Oh, dear. I'm sure we can solve - your friend's problem.
0:05:58 > 0:06:02- My friend is ill right now. - I'm going to take him a few things.
0:06:03 > 0:06:06- I'll come with you. After school.
0:06:06 > 0:06:08- I'll have to go home first.
0:06:08 > 0:06:09- Douglas.
0:06:09 > 0:06:11- Douglas.- - You're late again.
0:06:12 > 0:06:14- That's the third time.
0:06:15 > 0:06:19- When someone's ill, - they need the help of their friends.
0:06:19 > 0:06:21- Your friend's lucky to have you.
0:06:21 > 0:06:23- Your friend's lucky to have you.- - Yes.
0:06:23 > 0:06:27- If his mother goes to hospital, - he won't be left alone.
0:06:35 > 0:06:37- Visitors. About time.
0:06:37 > 0:06:40- I'm a very ill owl.
0:06:41 > 0:06:43- I doubt you're that ill.
0:06:45 > 0:06:50- I'm as ill as any owl has ever been.
0:06:50 > 0:06:51- Atshoo!
0:06:53 > 0:06:55- A little something for you.
0:06:56 > 0:06:58- Dangers for Owls.
0:06:58 > 0:07:00- Listen to this.
0:07:00 > 0:07:06- How to make a home in a tree - with just a beak and a rusty knife.
0:07:07 > 0:07:08- Thanks, Beti.
0:07:09 > 0:07:10- I'll make a cuppa.
0:07:11 > 0:07:13- We've brought some oranges.
0:07:13 > 0:07:14- We've brought some oranges.- - Grapes, too.
0:07:14 > 0:07:18- How nice. - Can you pick one off for me?
0:07:18 > 0:07:21- Let's get you ready - for the hospital.
0:07:22 > 0:07:24- Oh. Oh, no, no.
0:07:24 > 0:07:29- Do you know what, Hana, - I'm starting to feel much better.
0:07:30 > 0:07:31- Ah.
0:07:32 > 0:07:34- Owen's getting better.
0:07:34 > 0:07:36- Owen's getting better.- - I think so.
0:07:37 > 0:07:40- When people are ill, - they need help from their friends.
0:07:41 > 0:07:43- Does that make them better?
0:07:43 > 0:07:45- Does that make them better?- - It helps them feel better.
0:07:45 > 0:07:50- If they go to the hospital, there's - someone to look after things.
0:07:53 > 0:07:56- Moo, baa, - double quack, double quack.
0:07:57 > 0:07:59- Hana? It's me, Douglas.
0:08:00 > 0:08:03- You know my friend? Well, it's me.
0:08:04 > 0:08:05- Mam's ill.
0:08:05 > 0:08:10- Is she, Douglas? You think - she'll feel better if we visit her.
0:08:10 > 0:08:12- Of course. We'll be right there.
0:08:15 > 0:08:17- Come on, - we have another visit to make.
0:08:21 > 0:08:25- Hana, come in. I'm sorry - for not telling you earlier.
0:08:25 > 0:08:29- I was worried Mam would have to go - to the hospital.
0:08:29 > 0:08:31- It's OK, Douglas. Don't worry.
0:08:33 > 0:08:35- I'll plump up your pillows.
0:08:35 > 0:08:37- I'll plump up your pillows.- - Thanks, Douglas.
0:08:37 > 0:08:41- I'm so glad you're here, Hana. - I feel better already.
0:08:41 > 0:08:44- We'd have come sooner had we known.
0:08:44 > 0:08:47- Douglas has been looking after me.
0:08:47 > 0:08:51- He's made me breakfast - and gone shopping.
0:08:52 > 0:08:55- There's no need to worry any more. - We're here to help.
0:08:56 > 0:08:58- We can also look after Douglas.
0:08:59 > 0:09:01- Thanks, Hana.
0:09:02 > 0:09:03- I'll be here in the morning to help.
0:09:03 > 0:09:05- I'll be here in the morning to help.- - You'll be on time for school.
0:09:07 > 0:09:08- Birt.
0:09:08 > 0:09:09- Birt.- - Here, Mrs Winger.
0:09:10 > 0:09:11- Douglas.
0:09:11 > 0:09:12- Douglas.- - Here, Mrs Winger.
0:09:12 > 0:09:13- Ernie.
0:09:14 > 0:09:15- Ernie?
0:09:15 > 0:09:18- Ernie?- - Sorry I'm late, Mrs Winger.
0:09:19 > 0:09:21- You should get up earlier.
0:09:21 > 0:09:24- My alarm clock didn't go off.
0:09:25 > 0:09:27- Now that we're here, let's begin.
0:09:27 > 0:09:29- ALARM CLOCK RINGS
0:09:29 > 0:09:31- Silence!
0:09:32 > 0:09:36- If something is bothering you, - you should tell someone.
0:09:36 > 0:09:39- Your friend, Mam or Dad or me.
0:09:39 > 0:09:44- If you're in trouble, phone moo, - baa, double quack, double quack.
0:09:44 > 0:09:46- Off we go.
0:09:48 > 0:09:51- # Moo, baa, - double quack, double quack
0:09:51 > 0:09:54- # Hana's always here
0:09:55 > 0:09:58- # Moo, baa, - double quack, double quack
0:09:58 > 0:10:02- # She makes problems disappear #
0:10:02 > 0:10:04- Off we go.
0:10:04 > 0:10:04- .