0:00:00 > 0:00:00- 888
0:00:00 > 0:00:02- 888- - 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:01- # She makes problems disappear #
0:01:03 > 0:01:06- My name is Muzzy. I was so sad.
0:01:07 > 0:01:09- I didn't know - how to make things better.
0:01:12 > 0:01:14- Come on.
0:01:14 > 0:01:16- To me, to me.
0:01:17 > 0:01:19- It's...
0:01:19 > 0:01:20- It's...- - Saved!
0:01:20 > 0:01:25- Hey, Muzzy, come and help us. - Burt's too good for us.
0:01:25 > 0:01:27- I don't want to.
0:01:27 > 0:01:29- Here you go.
0:01:29 > 0:01:30- Aw!
0:01:30 > 0:01:31- Aw!- - Sorry.
0:01:32 > 0:01:35- I said I didn't want to join in.
0:01:35 > 0:01:38- What's wrong with him?
0:01:43 > 0:01:48- Excellent, Francis. - Well done, very natural.
0:01:52 > 0:01:55- Ernie, what exactly...?
0:01:55 > 0:01:57- It's a beetle, Mrs Winger.
0:01:58 > 0:01:59- A beetle?
0:01:59 > 0:02:01- A beetle?- - Up there - on the branch.
0:02:01 > 0:02:03- Can you see it?
0:02:03 > 0:02:07- I can. I have excellent sight.
0:02:07 > 0:02:10- Yes, I'm sure.
0:02:14 > 0:02:16- Look, Muzzy, - it's a lovely sunny day.
0:02:17 > 0:02:19- Why have you painted - such a dark picture?
0:02:20 > 0:02:23- That's how I feel, Mrs Winger.
0:02:27 > 0:02:31- These flowers are lovely. - So pretty and colourful.
0:02:31 > 0:02:33- Yes. Lovely.
0:02:33 > 0:02:36- You remembered to water your plants?
0:02:36 > 0:02:41- I remembered, yes, - but I couldn't find them.
0:02:41 > 0:02:44- Don't be silly. - It's obvious where they are.
0:02:54 > 0:02:58- Owen, when did you - last water these plants?
0:02:59 > 0:03:01- I'm sorry, I'm in a hurry.
0:03:01 > 0:03:05- I've just remembered I have - something important to do.
0:03:05 > 0:03:06- I can't be late.
0:03:07 > 0:03:09- So sad.
0:03:10 > 0:03:13- Do you want to come over later, - Muzzy?
0:03:13 > 0:03:16- No, thanks, Francis. - I don't want to.
0:03:16 > 0:03:19- I could come to your house.
0:03:19 > 0:03:23- I want to be on my own. - I'm sorry, Francis.
0:03:24 > 0:03:26- It's OK, Muzzy.
0:03:26 > 0:03:29- Whatever it is - that's making you feel sad...
0:03:29 > 0:03:33- ..Mam always says - that two heads are better than one.
0:03:33 > 0:03:34- What does that mean?
0:03:35 > 0:03:39- Well, if you talk to someone - about your problem, it's not as bad.
0:03:40 > 0:03:41- Yes, maybe.
0:03:41 > 0:03:44- Goodbye, Francis.
0:03:45 > 0:03:47- COUGHING
0:03:47 > 0:03:49- Oh, dear. That's a bad cough.
0:03:49 > 0:03:55- No, love, medicine doesn't give - you a cough - it heals your cough.
0:03:55 > 0:03:59- Yes, you should listen to - your mother and don't spit it out.
0:03:59 > 0:04:01- Goodbye.
0:04:03 > 0:04:07- I was feeling sad - about what happened to the plants.
0:04:07 > 0:04:10- I think that was guilt, Owen.
0:04:10 > 0:04:14- Maybe. I was also sad. - So I bought these.
0:04:15 > 0:04:19- Thanks, Owen. These are lovely. - They've cheered me up.
0:04:19 > 0:04:22- Don't forget to water them.
0:04:22 > 0:04:25- Only if you don't hide them from me.
0:04:37 > 0:04:42- I know it's not always easy but a - problem shared is a problem halved.
0:04:43 > 0:04:48- If you have a problem, - large or small, I'm here to help.
0:04:48 > 0:04:52- Phone me on moo, baa, - double quack, double quack.
0:04:52 > 0:04:55- Large or small? - Hana might be able to help me.
0:04:56 > 0:04:58- PHONE RINGS
0:05:00 > 0:05:04- Moo, baa, double quack, - double quack. Hana's helpline.
0:05:04 > 0:05:06- Of course we can help you, Muzzy.
0:05:06 > 0:05:09- I'll pick you up right away.
0:05:10 > 0:05:14- So you've been feeling very sad.
0:05:14 > 0:05:15- Yes, sad.
0:05:16 > 0:05:18- D'you know what I do - when I feel sad?
0:05:18 > 0:05:21- I fly quickly around the park.
0:05:22 > 0:05:23- Wehey!
0:05:24 > 0:05:25- Aw!
0:05:25 > 0:05:27- I can't fly.
0:05:27 > 0:05:28- Of course not.
0:05:29 > 0:05:32- A brisk walk. - It's as good as anything.
0:05:32 > 0:05:34- I don't feel like walking.
0:05:34 > 0:05:37- I don't want to do anything.
0:05:37 > 0:05:39- Come on, hurry up.
0:05:39 > 0:05:43- We need to get to the root - of the problem.
0:05:43 > 0:05:46- Having some fresh air - wouldn't be a bad idea.
0:05:48 > 0:05:52- So, Muzzy, - what happened to make you feel sad?
0:05:52 > 0:05:54- I lost my new paint box.
0:05:54 > 0:05:58- The one Granddad gave me - on my birthday.
0:05:58 > 0:06:02- You're sad because you lost your - paint box? We can sort that out.
0:06:02 > 0:06:05- No, I found my paint box.
0:06:05 > 0:06:10- Granddad and I, - we planted lettuce in the garden.
0:06:10 > 0:06:12- The snails ate them all.
0:06:13 > 0:06:15- They do that, snails.
0:06:15 > 0:06:16- Thanks, Owen.
0:06:17 > 0:06:20- We planted more and they were OK.
0:06:20 > 0:06:22- Good.
0:06:22 > 0:06:25- I broke the wheel on my cart.
0:06:27 > 0:06:30- Granddad helped me fix it.
0:06:30 > 0:06:33- Muzzy - - did something happen to Granddad?
0:06:34 > 0:06:35- Yes.
0:06:38 > 0:06:40- He died.
0:06:41 > 0:06:47- I don't want to be a cry baby, - Hana, but I miss him so much.
0:06:47 > 0:06:49- Oh, my love.
0:06:49 > 0:06:54- Let's go and get an ice cream - and one of those balloons.
0:06:55 > 0:07:00- Granddad and I did things together - all the time.
0:07:00 > 0:07:03- He taught me how to draw properly.
0:07:04 > 0:07:06- He always helped in the garden.
0:07:06 > 0:07:10- He's gone now and I'm so sad.
0:07:10 > 0:07:13- I know, Muzzy. It's OK to feel sad.
0:07:13 > 0:07:15- We all feel sad sometimes.
0:07:16 > 0:07:18- We're here to help you, Muzzy.
0:07:19 > 0:07:21- Thank you.
0:07:21 > 0:07:26- Do you know what else we can do? You - used to help Granddad in the garden.
0:07:26 > 0:07:29- I like helping in the garden.
0:07:29 > 0:07:34- Well, we can help you make a special - garden to remind you of Granddad.
0:07:35 > 0:07:38- To remember the happy times - you spent together.
0:07:38 > 0:07:41- Where you can sit - and think about him.
0:07:41 > 0:07:43- I'd like that.
0:07:49 > 0:07:50- Is this one straight?
0:07:50 > 0:07:56- Yes. That was Granddad's - favourite tree. Thanks, Hana.
0:07:56 > 0:07:58- Let it go, Francis.
0:08:00 > 0:08:01- To me.
0:08:01 > 0:08:04- To me.- - No, Owen, more this way.
0:08:05 > 0:08:06- Careful.
0:08:06 > 0:08:08- Careful.- - It's perfect here.
0:08:08 > 0:08:10- OK.
0:08:11 > 0:08:13- Gardening is hard work.
0:08:13 > 0:08:15- You're telling me.
0:08:16 > 0:08:18- Francis, can you water the plants?
0:08:19 > 0:08:20- OK, Mam.
0:08:25 > 0:08:27- Francis!
0:08:28 > 0:08:30- I'm sorry.
0:08:30 > 0:08:32- Hee-hee!
0:08:34 > 0:08:36- What do you think?
0:08:36 > 0:08:38- What do you think?- - It's great, Hana.
0:08:38 > 0:08:40- Granddad would be proud of it.
0:08:40 > 0:08:43- Have you finished your drawing?
0:08:43 > 0:08:45- Have you finished your drawing?- - Yes - look.
0:08:45 > 0:08:46- Your Granddad looks lovely.
0:08:46 > 0:08:48- Your Granddad looks lovely.- - He was.
0:08:48 > 0:08:50- We'll hang it here.
0:08:50 > 0:08:51- We'll hang it here.- - Thanks, Owen.
0:08:55 > 0:08:57- Only one thing left to do.
0:08:57 > 0:08:59- Ready, Muzzy?
0:08:59 > 0:09:01- Yes, Hana.
0:09:06 > 0:09:10- Goodbye, Granddad. - I'll never forget you.
0:09:12 > 0:09:15- D'you think wherever Granddad is, - he'll see it?
0:09:15 > 0:09:18- I'm sure he will, Muzzy.
0:09:21 > 0:09:23- Hello, Muzzy.
0:09:23 > 0:09:27- This is for you. - Thank you for making me feel better.
0:09:29 > 0:09:30- Thank you, Muzzy.
0:09:31 > 0:09:32- We'll treasure this.
0:09:32 > 0:09:33- We'll treasure this.- - Thanks, Muzzy.
0:09:37 > 0:09:41- Remember - if you're a troubled - tortoise or a perplexed panda...
0:09:42 > 0:09:45- ..ring moo, baa, - double quack, double quack.
0:09:45 > 0:09:47- In double quack time.
0:09:48 > 0:09:51- # Moo, baa, - double quack, double quack
0:09:51 > 0:09:55- # Hana's always here
0:09:55 > 0:09:58- # Moo, baa, - double quack, double quack
0:09:58 > 0:10:02- # She makes problems disappear. #
0:10:02 > 0:10:04- In double quack time!
0:10:04 > 0:10:04- .