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0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear. #
0:01:03 > 0:01:05- Hi! I'm Griff the gorilla.
0:01:05 > 0:01:07- Everyone called me a big baby.
0:01:12 > 0:01:14- Take it easy! One step at a time.
0:01:15 > 0:01:19- You're not going to fall. - You're not going to fall.
0:01:21 > 0:01:24- Come skateboarding with us, Griff.
0:01:24 > 0:01:26- We can do all sorts of tricks.
0:01:26 > 0:01:28- We can do all sorts of tricks.- - I'd love to but I can't, Francis.
0:01:30 > 0:01:33- You go ahead, boys. - I'll see you there.
0:01:33 > 0:01:37- What's wrong, Griff? - Why can't you come to the park?
0:01:37 > 0:01:40- Promise you won't laugh.
0:01:40 > 0:01:44- I'm scared of skateboarding - and everything else, too.
0:01:44 > 0:01:45- How do you play outside at all?
0:01:45 > 0:01:47- How do you play outside at all?- - I don't.
0:01:47 > 0:01:48- That's no fun.
0:01:48 > 0:01:51- That's no fun.- - I'm going home. I'll be safe there.
0:01:52 > 0:01:57- Is something worrying you? - Life's no fun if you have a problem.
0:01:57 > 0:02:02- Call Hana's Helpline on moo, bah, - double quack, double quack.
0:02:06 > 0:02:10- Next time, Mr Kangaroo, - buy a house with higher ceilings.
0:02:11 > 0:02:15- In the meantime, wear a helmet - when you're indoors. Bye!
0:02:17 > 0:02:20- Clear the way, Beti! - Owl coming through.
0:02:20 > 0:02:23- Be careful, Owen. - Don't be so reckless.
0:02:23 > 0:02:26- Can't you see - I'm putting these books away?
0:02:27 > 0:02:28- All done!
0:02:28 > 0:02:33- You may pass now but try not to - knock anything down, this time.
0:02:33 > 0:02:35- SHE SNEEZES
0:02:36 > 0:02:38- Oh, dear! - I'm coming down with a cold.
0:02:39 > 0:02:42- I've had my lunch. - Is there anything I can do to help?
0:02:43 > 0:02:46- You can finish - putting up the shelf, please.
0:02:47 > 0:02:49- I thought I'd finished.
0:02:50 > 0:02:52- Maybe that wall's crooked.
0:02:52 > 0:02:55- You put it up - in too much of a hurry.
0:02:55 > 0:02:57- You didn't check it was level.
0:02:57 > 0:02:58- PHONE
0:02:58 > 0:03:00- PHONE- - Hana's Helpline.
0:03:00 > 0:03:04- Need advice from a duck? - You're in luck. How can I help?
0:03:05 > 0:03:06- Why are you scared?
0:03:07 > 0:03:10- You think something bad will happen?
0:03:10 > 0:03:14- Don't worry, Griff. You'll have fun - with the others in no time.
0:03:15 > 0:03:18- Mam, come outside - and watch me perform some tricks.
0:03:19 > 0:03:22- Maybe later. - I'm off to help a gorilla.
0:03:28 > 0:03:31- You'll feel better - when you reach my house.
0:03:31 > 0:03:33- There's nothing to fear there.
0:03:33 > 0:03:35- There's nothing to fear there.- - No, I can't cross the road.
0:03:35 > 0:03:37- I can't! I can't! I can't!
0:03:37 > 0:03:39- I can't! I can't! I can't!- - It's OK. We'll go the long way home.
0:03:42 > 0:03:44- Here we are. We'll be safe here.
0:03:44 > 0:03:47- Here we are. We'll be safe here.- - This place is quite dangerous, Hana.
0:03:47 > 0:03:50- That pencil sharpener - could hurt you.
0:03:50 > 0:03:54- Those scissors will - give me nightmares for a week.
0:03:54 > 0:03:57- Don't be daft! This place is safe.
0:04:01 > 0:04:03- I'm fine!
0:04:03 > 0:04:07- When will he learn to take his time? - He always rushes around.
0:04:09 > 0:04:11- SHE SNEEZES
0:04:13 > 0:04:16- Go home and nurse that cold better.
0:04:16 > 0:04:18- Go home and nurse that cold better.- - No. You can't manage without me.
0:04:19 > 0:04:22- I'm fine! Relax, everyone! I'm fine!
0:04:24 > 0:04:27- Owl coming through. Beep-beep!
0:04:30 > 0:04:33- I'm fine. Not a scratch on me.
0:04:34 > 0:04:35- I see your point.
0:04:35 > 0:04:38- Let's find - somewhere that's a little safer.
0:04:41 > 0:04:43- There's nothing to fear here, Griff.
0:04:43 > 0:04:46- There's nothing to fear here, Griff.- - Something may fall from the sky.
0:04:49 > 0:04:53- Griff, there's no need to be scared - of a thing when you're with me.
0:04:54 > 0:04:55- I can keep you safe.
0:04:55 > 0:04:56- I can keep you safe.- - Alright.
0:04:57 > 0:04:58- Great! Let's go.
0:04:58 > 0:05:00- Griff, turn around.
0:05:00 > 0:05:05- On my command, I want you to shut - your eyes and fall into my arms.
0:05:06 > 0:05:08- What if you drop me?
0:05:08 > 0:05:10- What if you drop me?- - I won't. You must trust me.
0:05:11 > 0:05:13- Alright but don't drop me!
0:05:13 > 0:05:16- After three, - I want you to fall into my arms.
0:05:17 > 0:05:20- One, two, three.
0:05:20 > 0:05:22- Catch me! Catch me! Catch me!
0:05:22 > 0:05:24- Catch me! Catch me! Catch me!- - That wasn't hard, was it?
0:05:24 > 0:05:26- I feel dizzy.
0:05:26 > 0:05:29- I've never - taken a mad risk like that before.
0:05:29 > 0:05:30- Am I cured now?
0:05:30 > 0:05:32- Am I cured now?- - No, not quite.
0:05:33 > 0:05:36- You've shown you trust me - and that's enough for today.
0:05:38 > 0:05:42- Charles the mouse is waiting for - his How To Face The World class.
0:05:43 > 0:05:44- I'm late. Will he mind?
0:05:44 > 0:05:46- I'm late. Will he mind?- - He hasn't said anything.
0:05:46 > 0:05:49- Hana! - I've been thinking about Griff.
0:05:49 > 0:05:50- Not now, Owen. I'm in a hurry.
0:05:50 > 0:05:52- Not now, Owen. I'm in a hurry.- - It's important!
0:05:52 > 0:05:54- You're taking things too slowly.
0:05:55 > 0:05:56- Griff needs help now!
0:05:56 > 0:06:01- Put him on a skateboard, - shove him and he'll soon learn!
0:06:02 > 0:06:07- No, Owen! If he goes on a skateboard - and falls off before he's ready...
0:06:07 > 0:06:10- ..he may - never go on a skateboard again.
0:06:10 > 0:06:13- I've got to go. - The mouse is waiting for me.
0:06:13 > 0:06:15- I'm sorry for being on time.
0:06:15 > 0:06:15- I'm sorry for being on time.- - Please don't apologise.
0:06:15 > 0:06:17- Please don't apologise.
0:06:21 > 0:06:23- Hana told me to take it slowly.
0:06:23 > 0:06:26- Hana told me to take it slowly.- - Do you want to conquer your fears?
0:06:26 > 0:06:29- Jump on the skateboard - and head down the slope.
0:06:30 > 0:06:32- I can't. I'll hurt myself.
0:06:33 > 0:06:34- Maybe. Maybe not.
0:06:34 > 0:06:38- Relax! I'll show you - how easy skateboarding is.
0:06:39 > 0:06:43- You don't have a helmet. - You should go home and get one.
0:06:43 > 0:06:45- There's no time for that, Griff.
0:06:45 > 0:06:47- Anyway, I won't hurt myself.
0:06:50 > 0:06:55- Hold on tight, Owen! - Where are the brakes on this thing?
0:06:59 > 0:07:01- I'm fine! Not a scratch on me.
0:07:04 > 0:07:05- What happened to you?
0:07:05 > 0:07:07- What happened to you?- - Nothing the hospital couldn't fix.
0:07:08 > 0:07:10- You rushed into things again.
0:07:11 > 0:07:14- I've told you time and time again - to learn to slow down.
0:07:15 > 0:07:16- One step at a time.
0:07:17 > 0:07:20- Griff, it's time - to learn to cross the road.
0:07:25 > 0:07:27- Trust me, Griff.
0:07:27 > 0:07:28- Trust me, Griff.- - Alright.
0:07:29 > 0:07:32- Never cross the road - without an adult you trust.
0:07:33 > 0:07:36- Remember to hold that adult's hand.
0:07:36 > 0:07:40- You must stop, look - and listen for traffic.
0:07:40 > 0:07:44- Don't cross the road - until the adult tells you it's safe.
0:07:46 > 0:07:46- BEEPING
0:07:46 > 0:07:48- BEEPING- - Let's go!
0:07:49 > 0:07:53- Walk, never run. Look and listen - for traffic while you cross.
0:07:53 > 0:07:57- I crossed the road! - I've never done it before.
0:07:57 > 0:07:59- Well done, Griff.
0:07:59 > 0:08:04- If you can cross the road, you can - do other things which scare you.
0:08:04 > 0:08:06- Mam! - Come to the park to see my tricks.
0:08:07 > 0:08:09- Yes, I'd love to. Come on, Griff.
0:08:12 > 0:08:14- Whoo-hoo! Look at me!
0:08:14 > 0:08:16- Whoo-hoo! Look at me!- - Be careful, Francis.
0:08:16 > 0:08:19- Did you see how good I am, Mam?
0:08:19 > 0:08:20- Yes. Well done.
0:08:20 > 0:08:22- That was very exciting.
0:08:22 > 0:08:25- As your mother, I was worried, too.
0:08:25 > 0:08:27- It's your turn, Griff.
0:08:27 > 0:08:30- No, Francis. I don't want to do it.
0:08:30 > 0:08:32- No, Francis. I don't want to do it.- - Are you still scared?
0:08:33 > 0:08:36- No, I'm not scared - but I'm not stupid, either.
0:08:36 > 0:08:38- I need lessons before I do it.
0:08:39 > 0:08:40- Good for you, Griff.
0:08:40 > 0:08:43- That's a very responsible attitude.
0:08:43 > 0:08:46- Oh, dear! I've caught Beti's cold.
0:08:46 > 0:08:48- Oh, dear! I've caught Beti's cold.- - SHE SNEEZES
0:09:07 > 0:09:08- I'm fine!
0:09:09 > 0:09:10- Not a scratch on me.
0:09:12 > 0:09:15- I'm sorry. That was my fault. - My sneeze startled you.
0:09:15 > 0:09:17- Are you alright?
0:09:17 > 0:09:18- Are you alright?- - Alright?!
0:09:18 > 0:09:21- I'm more than alright. - I have a talent.
0:09:21 > 0:09:24- I'm not scared any more. - Thank you, Hana.
0:09:26 > 0:09:28- Francis, teach me to do a spin flip.
0:09:28 > 0:09:30- No problem.
0:09:30 > 0:09:33- Don't do anything dangerous. - Don't get hurt.
0:09:34 > 0:09:36- Are you scared, Hana?
0:09:38 > 0:09:41- If you need help, - call Hana's Helpline...
0:09:42 > 0:09:46- ..on moo, baa, - double quack, double quack.
0:09:46 > 0:09:47- Let's get quacking!
0:09:48 > 0:09:48- .