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0:00:00 > 0:00:02- 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear. #
0:01:03 > 0:01:04- My name is Elen.
0:01:04 > 0:01:06- I was always getting lost...
0:01:07 > 0:01:10- ..because - I couldn't follow directions.
0:01:11 > 0:01:15- (MRS WINGER) It's important - not to get sand in our eyes.
0:01:17 > 0:01:18- Now, repeat after me.
0:01:18 > 0:01:21- Don't put your head in the sand.
0:01:23 > 0:01:24- What is it, Elen?
0:01:24 > 0:01:27- What is it, Elen?- - Please, Mrs Winger, I need the loo.
0:01:28 > 0:01:30- The first door on your left.
0:01:47 > 0:01:49- Help! I'm lost.
0:01:52 > 0:01:55- Do you feel any better, Francis?
0:01:56 > 0:01:57- What's wrong with you?
0:01:57 > 0:01:59- What's wrong with you?- - Limp feathers. It's getting worse.
0:02:00 > 0:02:01- This will help.
0:02:03 > 0:02:04- What is it?
0:02:04 > 0:02:06- What is it?- - Pondweed soup.
0:02:06 > 0:02:08- I'd rather play a game, Betty.
0:02:08 > 0:02:09- I'd rather play a game, Betty.- - No problem.
0:02:10 > 0:02:12- Let's perform tricks with string.
0:02:13 > 0:02:14- Boring.
0:02:15 > 0:02:16- We'll see.
0:02:17 > 0:02:19- Here we are! Safe and sound.
0:02:20 > 0:02:23- What did I do with my wiper? - Has anyone seen it?
0:02:26 > 0:02:29- I'll get a new one, from the office.
0:02:29 > 0:02:31- I'll get a new one, from the office.- - Do you know your way there?
0:02:31 > 0:02:32- Yes, I think so.
0:02:33 > 0:02:36- It's the second door, on the left.
0:02:55 > 0:02:57- Help! I'm lost.
0:03:02 > 0:03:04- That was a great trick! Do it again.
0:03:04 > 0:03:06- That was a great trick! Do it again.- - Here it is - where it should be.
0:03:07 > 0:03:09- Watch this!
0:03:19 > 0:03:22- Betty, - I'd rather play cards than do this.
0:03:32 > 0:03:35- I haven't walked home - this way before.
0:03:49 > 0:03:50- Help! I'm lost.
0:03:51 > 0:03:57- Extra! Extra! Read all about it! - Hana's Helpline helps animals.
0:03:57 > 0:03:59- Hana! She can help me.
0:04:01 > 0:04:02- PHONE
0:04:02 > 0:04:04- PHONE- - Answer it, Francis.
0:04:05 > 0:04:07- Hello! Francis speaking.
0:04:07 > 0:04:10- Hello! Francis speaking.- - Hello! It's Elen here. - I get lost all the time.
0:04:11 > 0:04:12- Where do you get lost?
0:04:12 > 0:04:14- Where do you get lost?- - Everywhere!
0:04:14 > 0:04:18- I'm meant to go one way - but I go the other and I get lost.
0:04:18 > 0:04:20- I've done it three times today.
0:04:20 > 0:04:23- I'm only home - because a policeman helped me.
0:04:24 > 0:04:26- I know! Carry some string with you.
0:04:28 > 0:04:31- Tie the end of the string - to the start of the journey.
0:04:31 > 0:04:33- It will lead you home.
0:04:33 > 0:04:35- It will lead you home.- - A ball of string? What a good idea.
0:04:36 > 0:04:38- Mam has plenty of wool at home.
0:04:38 > 0:04:40- She's a brilliant knitter.
0:04:40 > 0:04:41- Bye-bye, Francis.
0:04:42 > 0:04:43- Thanks for your help.
0:04:50 > 0:04:52- Mam! I'm going to the park.
0:04:52 > 0:04:57- Turn left at the lights, - turn right, onto Feather Street...
0:04:57 > 0:04:59- ..and turn right, onto Egg Street.
0:04:59 > 0:05:02- Yes, I know my way. See you later.
0:05:34 > 0:05:36- Oh! What on earth is this?
0:05:36 > 0:05:38- Ouch!
0:05:41 > 0:05:43- Betty, are these in order?
0:05:43 > 0:05:46- Yes. - What we need is where we need it.
0:05:48 > 0:05:50- Hana's Helpline. How can I help you?
0:05:51 > 0:05:53- Hana, it's Mrs Winger.
0:05:54 > 0:05:56- Hello, Mrs Winger. How can I help?
0:05:56 > 0:05:58- Hello, Mrs Winger. How can I help?- - I've hurt my ankle.
0:05:58 > 0:06:01- Nothing serious. - It was just an accident.
0:06:01 > 0:06:04- Can you teach my class, - this afternoon?
0:06:05 > 0:06:07- No problem. I'll let everyone know.
0:06:08 > 0:06:10- Betty, where's the dance class file?
0:06:10 > 0:06:12- Betty, where's the dance class file?- - It's where we need it to be.
0:06:14 > 0:06:16- Where exactly is that?
0:06:16 > 0:06:18- It's where I left it.
0:06:20 > 0:06:22- Here we are.
0:06:22 > 0:06:24- Here we are.- - What would I do without you?
0:06:28 > 0:06:31- Hiya, Elen. Are you alright?
0:06:31 > 0:06:32- Hiya, Elen. Are you alright?- - No, I'm not alright.
0:06:32 > 0:06:35- The wool's gone - and my feet are aching.
0:06:36 > 0:06:41- Your wellingtons are on the wrong - way around. Come inside my house.
0:06:41 > 0:06:43- Thank you.
0:06:46 > 0:06:51- Yes, of course. We have enough shoes - to make the centipede dance.
0:06:51 > 0:06:53- Come to the school by 3 o'clock.
0:06:53 > 0:06:55- Hello, Elen. What's worrying you?
0:06:55 > 0:06:57- Hello, Elen. What's worrying you?- - Her boots are on the wrong feet.
0:06:58 > 0:06:59- Thank you, Francis.
0:07:00 > 0:07:01- Francis is right.
0:07:02 > 0:07:04- Elen, do you know right from left?
0:07:04 > 0:07:06- Elen, do you know right from left?- - No.
0:07:06 > 0:07:09- Let's paint a spot - on Elen's right wellington.
0:07:10 > 0:07:13- She'll know the difference - between right and left.
0:07:13 > 0:07:15- That's a good idea, Owen.
0:07:16 > 0:07:18- I'll fetch the paint.
0:07:19 > 0:07:23- Are you sure - you don't want us to come with you?
0:07:23 > 0:07:25- No, thanks. My spot will help me.
0:07:26 > 0:07:28- Left, right. Left, right. - Left, right.
0:07:35 > 0:07:37- Oh, no! The spot was washed off.
0:07:44 > 0:07:47- Hana's Helpline. How can I help you?
0:07:48 > 0:07:50- Don't worry, Elen. I'll find you.
0:07:53 > 0:07:54- I'll be back in a minute.
0:07:55 > 0:07:56- Come on, Francis! You look better.
0:07:56 > 0:07:58- Come on, Francis! You look better.- - My feathers are still limp.
0:07:58 > 0:08:00- Are you sure?
0:08:00 > 0:08:02- Are you sure?- - See you, Hana. Enjoy the dancing.
0:08:05 > 0:08:07- Come inside, everyone.
0:08:09 > 0:08:12- Today, we'll learn a dance - called the Hokey Cokey.
0:08:12 > 0:08:17- It's a dance which reminds us which - side is left and which is right.
0:08:18 > 0:08:19- May I dance too, Mam?
0:08:19 > 0:08:22- May I dance too, Mam?- - Yes, if you feel up to it, Francis.
0:08:23 > 0:08:25- Stand in a circle.
0:08:26 > 0:08:28- Elen, stay with me.
0:08:29 > 0:08:30- Thanks, Hana.
0:08:30 > 0:08:32- It's a simple dance.
0:08:32 > 0:08:34- You put your right hand in.
0:08:34 > 0:08:35- Our right hand out.
0:08:36 > 0:08:39- In, out. In, out. - Shake it all about.
0:08:39 > 0:08:43- You put your right hand in, - your right hand out.
0:08:43 > 0:08:48- In, out. In, out. - Shake it all about.
0:08:48 > 0:08:53- You do the Hokey Cokey and you turn - around. That's what it's all about.
0:08:53 > 0:08:55- It's your turn.
0:08:55 > 0:08:56- One, two, three!
0:08:57 > 0:09:01- # You put your right wing in, - your right wing out
0:09:01 > 0:09:04- # In, out. In, out. - Shake it all about
0:09:04 > 0:09:08- # You do the Hokey Cokey - and you turn around
0:09:08 > 0:09:11- # That's what it's all about. # Oh!
0:09:13 > 0:09:17- You put your right wing in, - your right wing out.
0:09:17 > 0:09:20- In, out. In, out. - Shake it all about.
0:09:25 > 0:09:27- TOILET FLUSHES
0:09:27 > 0:09:30- # You do the Hokey Cokey - and you turn around
0:09:30 > 0:09:34- # That's what it's all about. # Boo!
0:09:36 > 0:09:41- Small animals who are in big - trouble, call Hana's Helpline...
0:09:41 > 0:09:45- ..on moo, baa, - double quack, double quack.
0:09:45 > 0:09:47- Get quacking!
0:09:47 > 0:09:47- .