0:00:00 > 0:00:00- 888
0:00:00 > 0:00:02- 888- - 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:01- # She makes problems disappear #
0:01:03 > 0:01:06- My problem is that I'm very untidy.
0:01:09 > 0:01:11- BELL RINGS
0:01:11 > 0:01:14- Hey, quick, Mrs Winger is coming.
0:01:15 > 0:01:17- Aw! Patsy!
0:01:23 > 0:01:25- Oh, Patsy!
0:01:26 > 0:01:29- Good morning. - Who wants to clean the blackboard?
0:01:30 > 0:01:31- I'll do it.
0:01:31 > 0:01:33- I'll do it.- - I'll do it, Mrs Winger.
0:01:35 > 0:01:36- Ooh!
0:01:39 > 0:01:40- Francis.
0:01:45 > 0:01:46- Patsy!
0:01:48 > 0:01:49- Good morning, Betty.
0:01:51 > 0:01:55- Oh, Owen! I spent hours - sorting out those files.
0:01:55 > 0:02:00- You shouldn't leave them on the - floor. I could have had an accident.
0:02:00 > 0:02:01- Look where you're going.
0:02:01 > 0:02:05- Look where you're going.- - Can you keep it down in here?
0:02:05 > 0:02:07- Who made this mess?
0:02:10 > 0:02:11- Oh, dear.
0:02:28 > 0:02:29- BABY SCREAMS
0:02:29 > 0:02:35- Oh, Patsy. How many times - have I told you to tidy up?
0:02:37 > 0:02:41- If your tortoise is troubled - or your panda perplexed...
0:02:41 > 0:02:45- ..phone me on moo, baa, - double quack, double quack.
0:02:45 > 0:02:48- Moo, baa, - double quack, double quack.
0:02:50 > 0:02:51- PHONE RINGS
0:02:51 > 0:02:52- PHONE RINGS- - Where's the phone?
0:02:53 > 0:02:54- Where I left it.
0:02:55 > 0:02:56- Where can that be?
0:03:06 > 0:03:10- The rubbish bin! Hana's Helpline.
0:03:10 > 0:03:13- What? Your friends don't like you?
0:03:13 > 0:03:16- Come and see Hana, Patsy. - She can help you.
0:03:17 > 0:03:19- Owen, have you moved the files?
0:03:20 > 0:03:22- I can't find a thing.
0:03:22 > 0:03:24- Hello, Mam.
0:03:25 > 0:03:26- What happened to you?
0:03:27 > 0:03:29- It's nothing, Mam.
0:03:29 > 0:03:32- I fell over Patsy's bag.
0:03:32 > 0:03:34- She's so untidy.
0:03:34 > 0:03:36- Oh, hello, Patsy. Come in.
0:03:36 > 0:03:39- Hana's expecting you. - Would you like a drink?
0:03:41 > 0:03:43- Now, what's the problem?
0:03:43 > 0:03:45- Here's your milk, Patsy.
0:03:49 > 0:03:51- Who left this bag here?
0:03:51 > 0:03:53- Um. Oh...
0:03:53 > 0:03:54- Um. Oh...- - Thank you, Owen.
0:03:55 > 0:03:59- If I was in charge here, - we'd be far more organised.
0:03:59 > 0:04:02- Don't you think - you should pick your bag up...
0:04:03 > 0:04:05- ..in case someone trips over it?
0:04:05 > 0:04:07- OK.
0:04:10 > 0:04:13- Now then, Patsy, - tell me what's wrong?
0:04:13 > 0:04:16- I don't understand it. - No-one likes me.
0:04:17 > 0:04:21- Why do you say that? Have you - disappointed your friends?
0:04:21 > 0:04:23- No, not at all.
0:04:33 > 0:04:37- Phew. Sometimes, - people get fed up if you're untidy.
0:04:37 > 0:04:39- That might be the problem.
0:04:40 > 0:04:43- Me? Untidy?
0:04:47 > 0:04:49- Patsy, please come back.
0:04:50 > 0:04:52- Who left these on the floor?
0:04:54 > 0:04:56- If you really want to know...
0:04:59 > 0:05:02- She could've closed the door.
0:05:04 > 0:05:06- D'you know when Patsy - came to see us?
0:05:06 > 0:05:09- Owen fell over her bag - - just like you.
0:05:10 > 0:05:14- She's so untidy. She leaves - her belongings everywhere.
0:05:15 > 0:05:16- Yes, I noticed.
0:05:17 > 0:05:20- She doesn't realize - what she's doing.
0:05:20 > 0:05:24- You could teach her - how to put her belongings away.
0:05:41 > 0:05:43- Armando the armadillo.
0:05:43 > 0:05:45- Where does that go?
0:05:45 > 0:05:47- It's obvious.
0:05:54 > 0:05:56- Ollie the ostrich.
0:05:57 > 0:05:59- A-ha.
0:06:11 > 0:06:13- Hey, come on.
0:06:16 > 0:06:18- A-ha. Patsy.
0:06:31 > 0:06:36- Good morning. - Open your books and turn to page 24.
0:06:47 > 0:06:52- Mrs Winger, I can't find my bag. - My book's in it.
0:06:52 > 0:06:55- Sit with Francis and share with him.
0:06:59 > 0:07:01- Your bag's in your locker.
0:07:01 > 0:07:03- What's it doing there?
0:07:11 > 0:07:14- What's wrong, Patsy?
0:07:15 > 0:07:19- I'm cold. - I can't find my coat anywhere.
0:07:19 > 0:07:25- You should take more care of your - belongings. Where did you leave it?
0:07:25 > 0:07:26- Um...
0:07:26 > 0:07:28- I threw it here somewhere.
0:07:29 > 0:07:31- That's not a good idea, Patsy.
0:07:31 > 0:07:35- You should keep your belongings - in your locker.
0:07:35 > 0:07:40- Oh, Patsy. I forgot to tell you. - I found your coat.
0:07:41 > 0:07:43- It was on the floor. - I put it in here.
0:07:44 > 0:07:46- Thank you, Francis.
0:07:46 > 0:07:50- If you put your belongings away, - you won't lose them.
0:07:51 > 0:07:53- Coming to play, Patsy?
0:07:53 > 0:07:55- Coming to play, Patsy?- - Oh, yes.
0:08:10 > 0:08:11- Come on then.
0:08:19 > 0:08:21- Oh. Oh!
0:08:23 > 0:08:25- Wake up. Where are the files?
0:08:28 > 0:08:31- Owen, - what have you done with the files?
0:08:33 > 0:08:36- I've put them all away for you.
0:08:36 > 0:08:40- Why is Ollie filed under B?
0:08:40 > 0:08:43- It's obvious - she's a bird.
0:08:43 > 0:08:46- Why is Muzzy filed under L?
0:08:47 > 0:08:49- Because he's little.
0:08:49 > 0:08:53- Armando the armadillo filed under H?
0:08:53 > 0:08:57- H for hard. His shell is hard.
0:09:07 > 0:09:09- THEY ALL GASP
0:09:15 > 0:09:19- Look, everyone, - Patsy's putting her belongings away.
0:09:19 > 0:09:21- Hooray for Patsy.
0:09:23 > 0:09:26- Patsy will always be - a little untidy.
0:09:26 > 0:09:30- At least she doesn't bother - her friends anymore.
0:09:30 > 0:09:32- Where's Patsy's file?
0:09:32 > 0:09:34- Where's Patsy's file?- - Under U - for untidy.
0:09:34 > 0:09:37- She should be under T - for tidy.
0:09:38 > 0:09:41- If you're a little animal - with a big problem...
0:09:41 > 0:09:45- ..phone me on moo, baa, - double quack, double quack.
0:09:45 > 0:09:47- Off we go!
0:09:48 > 0:09:51- # Moo, baa, - double quack, double quack
0:09:51 > 0:09:55- # Hana's always here
0:09:55 > 0:09:59- # Moo, baa, - double quack, double quack
0:09:59 > 0:10:02- # She makes problems disappear #
0:10:02 > 0:10:03- Off we go!
0:10:04 > 0:10:04- .