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0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear. #
0:01:03 > 0:01:05- I'm Patsy.
0:01:05 > 0:01:07- I have plenty of friends now...
0:01:07 > 0:01:10- ..but it wasn't always like that.
0:01:10 > 0:01:12- Once, I had no friends at all.
0:01:12 > 0:01:14- I didn't care.
0:01:15 > 0:01:18- I had great fun, playing in the mud.
0:01:25 > 0:01:26- Great!
0:01:29 > 0:01:31- Hooray! This is fun.
0:01:37 > 0:01:38- Pooh!
0:01:38 > 0:01:40- Someone stinks!
0:01:41 > 0:01:44- Hello, everyone! - Let's play Mud Monsters.
0:01:45 > 0:01:46- No, thanks, Patsy.
0:01:46 > 0:01:48- No, thanks, Patsy.- - We're going to school now.
0:01:48 > 0:01:50- We're not playing with you!
0:01:53 > 0:01:54- Eh?
0:01:55 > 0:01:59- Hana needs some more make-up, Betty. - She looks weird.
0:02:00 > 0:02:04- Owen, please move the camera - away from Hana's face!
0:02:04 > 0:02:05- You're out of focus.
0:02:08 > 0:02:10- That's better.
0:02:10 > 0:02:15- Betty, let's have another rehearsal. - I'm worried about the commercial.
0:02:15 > 0:02:17- I want Francis to be proud of me.
0:02:22 > 0:02:25- Francis! Why are you sitting there?
0:02:25 > 0:02:27- I'm keeping the seat warm for you.
0:02:28 > 0:02:32- There's no need. It's my desk, - so sit there, next to Patsy.
0:02:33 > 0:02:35- Let's do some counting.
0:02:38 > 0:02:40- LAUGHTER
0:02:40 > 0:02:42- LAUGHTER- - Francis! Are you listening to me?
0:02:43 > 0:02:44- Yes, Miss.
0:02:44 > 0:02:48- Francis, why are you - wearing a peg on your nose?
0:02:48 > 0:02:50- Yes. Why?
0:02:50 > 0:02:52- Pooh!
0:02:54 > 0:02:56- Because I'm a silly little duck.
0:02:57 > 0:02:59- Yes, that's right. Hand it over.
0:03:01 > 0:03:07- A problem shared is a problem halved - and that old saying is true.
0:03:08 > 0:03:10- Cut!
0:03:10 > 0:03:12- Cut!- - Is there a problem?
0:03:12 > 0:03:15- No, there's no problem. - You were very good.
0:03:15 > 0:03:17- You were just a little bit...
0:03:17 > 0:03:18- You were just a little bit...- - ..boring?
0:03:18 > 0:03:20- What do you suggest?
0:03:22 > 0:03:24- Hanging upside-down?
0:03:24 > 0:03:26- No! I'm not a bat.
0:03:27 > 0:03:30- Spin your head around, like this.
0:03:31 > 0:03:33- Impossible! I'm not an owl.
0:03:34 > 0:03:35- Oh!
0:03:36 > 0:03:38- Yes, Hana - there- is- a problem.
0:03:44 > 0:03:46- GASPING FOR AIR
0:03:49 > 0:03:51- Francis! Are you alright?
0:03:51 > 0:03:55- Yes, I'm fine. - I was trying to hold my breath.
0:04:01 > 0:04:02- Mam!
0:04:02 > 0:04:03- Mam!- - Hello, sweetheart.
0:04:07 > 0:04:09- May I ask you something?
0:04:09 > 0:04:10- May I ask you something?- - Mam's busy, at the moment.
0:04:11 > 0:04:12- Look what I have for you!
0:04:13 > 0:04:15- Play with this, for a while.
0:04:23 > 0:04:24- Boo!
0:04:26 > 0:04:28- Wow! That's great.
0:04:28 > 0:04:30- Room for a little one?
0:04:30 > 0:04:32- (ALL) Oh, yuck!
0:04:34 > 0:04:35- Can I come in?
0:04:36 > 0:04:38- No, because you stink!
0:04:39 > 0:04:40- No, I don't stink.
0:04:40 > 0:04:43- # You stink. You stink. - Patsy, you stink
0:04:44 > 0:04:47- (ALL) # You stink. You stink. - Patsy, you stink. #
0:04:47 > 0:04:49- Ha, ha!
0:04:54 > 0:04:58- If you're a small animal with a big - problem, call Hana's Helpline.
0:04:59 > 0:05:02- Dial moo, baa, - double quack, double quack.
0:05:05 > 0:05:07- Cut! That wasn't in the script.
0:05:07 > 0:05:08- Cut! That wasn't in the script.- - We're here to help.
0:05:10 > 0:05:13- Hello? Hana's Helpline. - How can I help you?
0:05:14 > 0:05:16- Oh, dear!
0:05:16 > 0:05:18- Didn't they?
0:05:18 > 0:05:20- Did they?
0:05:20 > 0:05:21- Come over, for a chat.
0:05:22 > 0:05:25- Owen! A glass of water, please.
0:05:27 > 0:05:28- Has Mam finished yet?
0:05:29 > 0:05:32- I need to ask her - an important question.
0:05:32 > 0:05:35- I'm sorry, Francis, - but we're still busy.
0:05:35 > 0:05:37- This new commercial is a real pain.
0:05:39 > 0:05:41- Can I ask you the question?
0:05:41 > 0:05:43- Can I ask you the question?- - Yes. Ask away, Francis.
0:05:43 > 0:05:47- If you had a friend - and everyone said he stank...
0:05:47 > 0:05:51- ..what would you do - and what would you say to him?
0:05:52 > 0:05:55- I'd say, "For pity's sake, - have a bath. You stink!"
0:05:59 > 0:06:01- Hmm! I think I'll talk to Mam.
0:06:02 > 0:06:03- DOORBELL
0:06:03 > 0:06:05- DOORBELL- - Francis! Answer the door, please.
0:06:09 > 0:06:11- Hello, Patsy.
0:06:12 > 0:06:14- I'm sorry - but I can't come out to play.
0:06:14 > 0:06:18- I'm not here to see you. - I'm here to see your mother.
0:06:20 > 0:06:21- They keep saying I stink, Hana.
0:06:21 > 0:06:23- They keep saying I stink, Hana.- - What a mean thing to say.
0:06:26 > 0:06:28- I don't stink, though.
0:06:28 > 0:06:30- I don't stink, though.- - We don't all like the same things.
0:06:31 > 0:06:33- We're all different, Patsy.
0:06:33 > 0:06:38- Some like to have a bath or a shower - and keep themselves smelling good.
0:06:38 > 0:06:40- I don't, Hana. I like being dirty.
0:06:41 > 0:06:42- It's great!
0:06:43 > 0:06:44- Hmm!
0:06:47 > 0:06:48- You know what to do.
0:06:48 > 0:06:50- You know what to do.- - Play with the toys.
0:06:50 > 0:06:55- When Patsy sees how much fun we're - having, she'll jump into the water.
0:06:55 > 0:06:57- Great! She's coming.
0:06:57 > 0:06:58- Make lots of noise.
0:07:04 > 0:07:05- Hello! What are you doing?
0:07:05 > 0:07:07- Hello! What are you doing?- - We're having fun.
0:07:07 > 0:07:08- Hello! What are you doing?- - We're having fun.- - It's your turn, Patsy.
0:07:11 > 0:07:12- It's fun!
0:07:12 > 0:07:15- It's fun!- - It's more fun in the pool, Patsy.
0:07:16 > 0:07:19- I wonder - if you like playing in the mud.
0:07:19 > 0:07:22- Come and play in the mud, with me.
0:07:32 > 0:07:34- What's going on out there?
0:07:35 > 0:07:39- Francis! - Owen fell into the paddling pool.
0:07:41 > 0:07:43- The paddling pool?
0:07:43 > 0:07:44- The paddling pool?- - Yes. He looks silly!
0:07:46 > 0:07:48- Bubbles! Let me have a go.
0:07:49 > 0:07:51- You'll have to catch me first.
0:07:58 > 0:08:00- Come on! Don't be like that.
0:08:01 > 0:08:04- Come on! There's no need to fight.
0:08:04 > 0:08:05- Come on! There's no need to fight.- - Yes, there is!
0:08:10 > 0:08:11- Oh, Patsy!
0:08:11 > 0:08:13- Oh, Patsy!- - You smell good.
0:08:13 > 0:08:15- Wow! What a huge difference.
0:08:16 > 0:08:18- Bubbles!
0:08:25 > 0:08:27- You're a clever pig, Patsy.
0:08:27 > 0:08:29- She's not the only one.
0:08:30 > 0:08:33- Patsy, you've given me an idea - for my commercial.
0:08:33 > 0:08:37- Patsy, would you like to be - a television star?
0:08:43 > 0:08:44- Places, everyone!
0:08:48 > 0:08:49- Action!
0:08:51 > 0:08:56- If you're a small animal with a - big problem, call Hana's Helpline.
0:08:56 > 0:09:00- Your troubles will float away, - like bubbles...
0:09:00 > 0:09:04- ..when you call moo, baa, - double quack, double quack.
0:09:05 > 0:09:06- Cut! That was brilliant.
0:09:10 > 0:09:13- I saw you on television. - You were great.
0:09:13 > 0:09:14- Come and play with us.
0:09:16 > 0:09:18- Is there room for a little one?
0:09:27 > 0:09:28- Patsy, you smell lovely.
0:09:31 > 0:09:33- My commercial was a hit...
0:09:33 > 0:09:37- ..and Patsy's troubles - floated away, like bubbles.
0:09:38 > 0:09:41- If you're a small animal - with a big problem...
0:09:41 > 0:09:46- ..call Hana's Helpline on moo, baa, - double quack, double quack.
0:09:46 > 0:09:47- Let's get quacking!
0:09:47 > 0:09:48- .