0:00:00 > 0:00:00- 888
0:00:00 > 0:00:02- 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:57- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear. #
0:01:03 > 0:01:04- My name is Syril.
0:01:04 > 0:01:06- I was very forgetful.
0:01:06 > 0:01:08- I was always in trouble.
0:01:09 > 0:01:11- SYRIL HUMS A HAPPY TUNE
0:01:15 > 0:01:18- I'm not surprised you're happy.
0:01:18 > 0:01:21- Nothing beats a camping trip - on a sunny day.
0:01:23 > 0:01:25- THUNDER
0:01:26 > 0:01:28- Uh-oh! Put your coats on.
0:01:33 > 0:01:35- Oh, no! - I was sure I'd packed a coat.
0:01:35 > 0:01:38- Didn't you bring a coat, Syril?
0:01:38 > 0:01:42- You'd forget your head if - it weren't stuck to your shoulders.
0:01:43 > 0:01:46- It's only a shower. - We'll find some shelter.
0:01:47 > 0:01:51- The sun will be out again - by the time we stop for a picnic.
0:01:57 > 0:01:59- PHONE
0:02:00 > 0:02:02- Hana's Helpline. Hana speaking.
0:02:04 > 0:02:05- Beti! Have you seen the phone?
0:02:05 > 0:02:07- Beti! Have you seen the phone?- - It's in the filing cabinet.
0:02:08 > 0:02:09- What's it doing here?
0:02:10 > 0:02:12- Hello? Hana's Helpline.
0:02:12 > 0:02:16- It's you, Owen. - The phone was in the filing cabinet.
0:02:16 > 0:02:18- What do I want for lunch?
0:02:22 > 0:02:23- HE SNEEZES
0:02:23 > 0:02:25- HE SNEEZES- - I told you the sun would come out.
0:02:29 > 0:02:31- Let's have our lunch. I'm hungry.
0:02:33 > 0:02:36- Caterpillar salad - my favourite.
0:02:37 > 0:02:40- Oh, no! I must have taken it out. - I didn't forget it.
0:02:41 > 0:02:44- You can share - my pondweed sandwiches.
0:02:45 > 0:02:46- Ugh! Thanks very much.
0:02:51 > 0:02:52- Here's your pondweed sandwich, Hana.
0:02:52 > 0:02:53- Thank you.
0:02:55 > 0:02:58- Do you know - where the ketchup is, Beti?
0:02:59 > 0:03:01- On the bookcase, behind the plant.
0:03:01 > 0:03:03- On the bookcase, behind the plant.- - Huh?
0:03:08 > 0:03:10- I'm sure it's in here somewhere.
0:03:10 > 0:03:14- Syril, how could you forget - your sleeping bag?
0:03:14 > 0:03:15- You'll freeze!
0:03:16 > 0:03:18- Sleep between us. - We'll keep you warm.
0:03:20 > 0:03:22- HE HUMS A HAPPY TUNE
0:03:29 > 0:03:32- Must you sing all the time, Syril?
0:03:32 > 0:03:34- You're keeping me awake.
0:03:35 > 0:03:37- I'm sorry.
0:03:42 > 0:03:45- "Dear Hana..." oh!
0:03:45 > 0:03:48- Beti! Where are my spectacles?
0:03:48 > 0:03:49- Beti! Where are my spectacles?- - You're wearing them!
0:03:50 > 0:03:52- Yes, of course! Thank you.
0:03:52 > 0:03:54- How do you know where everything is?
0:03:54 > 0:03:56- How do you know where everything is?- - I remember where I left things.
0:03:57 > 0:03:58- (FRANCIS) Mam! We're home.
0:04:00 > 0:04:04- I hope you don't mind, Mam, - but Syril was freezing.
0:04:04 > 0:04:07- He'd forgotten - his coat and his sleeping bag.
0:04:07 > 0:04:11- Sit there and warm up - for as long as you like, Syril.
0:04:11 > 0:04:13- Thank you.
0:04:14 > 0:04:16- HE HUMS A HAPPY TUNE
0:04:21 > 0:04:23- You enjoy singing, don't you?
0:04:23 > 0:04:25- You enjoy singing, don't you?- - Yes.
0:04:25 > 0:04:29- Syril's going to sing a solo - at the school concert.
0:04:29 > 0:04:31- Are you Hana, as in Hana's Helpline?
0:04:31 > 0:04:33- Are you Hana, as in Hana's Helpline?- - Yes. I help worried animals.
0:04:34 > 0:04:36- I'd better go home.
0:04:36 > 0:04:39- I hope I can remember - where I left my bike.
0:04:43 > 0:04:45- Thanks for the soup.
0:05:04 > 0:05:05- DOORBELL
0:05:05 > 0:05:07- DOORBELL- - Hello, Syril.
0:05:07 > 0:05:08- Did you forget something?
0:05:08 > 0:05:11- Did you forget something?- - No. I wanted to ask for your help.
0:05:13 > 0:05:17- I put things away, then - I can't remember where I put them.
0:05:17 > 0:05:20- We're all forgetful, sometimes.
0:05:20 > 0:05:22- We're all forgetful, sometimes.- - Yes but I'm very forgetful.
0:05:22 > 0:05:26- I forget where I put stuff - and I get left out of things.
0:05:26 > 0:05:29- They won't let me - play football without my boots...
0:05:30 > 0:05:32- ..and I forget mine all the time.
0:05:32 > 0:05:37- I'm meant to sing in the concert but - if I forget my words, I can't sing.
0:05:37 > 0:05:41- You need something - to remind you where you put things.
0:05:41 > 0:05:46- Every time you're meant to remember - something, tie a knot in the hanky.
0:05:47 > 0:05:49- It will help you remember.
0:05:51 > 0:05:55- Hush, please! - Let's start from the beginning.
0:05:55 > 0:05:57- Elen, don't sing so loudly!
0:05:57 > 0:06:02- # A panda, a duck, an ostrich - and a bear are here to sing. #
0:06:03 > 0:06:05- You have a lovely voice, Syril.
0:06:05 > 0:06:10- It's just a shame you can't remember - where you left your trousers.
0:06:12 > 0:06:15- We must be smartly-dressed - for the concert...
0:06:15 > 0:06:18- ..but I can't remember - where I put my clothes.
0:06:19 > 0:06:20- Did you try tying knots in a hanky?
0:06:20 > 0:06:24- Did you try tying knots in a hanky?- - Yes, I tied a knot every time - I had to remember something.
0:06:24 > 0:06:27- I forgot why I'd tied the knots.
0:06:27 > 0:06:30- We must find another way - to help you remember.
0:06:30 > 0:06:32- Excuse me! I need a new notebook.
0:06:34 > 0:06:35- May I have that, Beti?
0:06:37 > 0:06:41- Whenever you need something, - make a note of it...
0:06:41 > 0:06:43- ..or draw a picture of it.
0:06:43 > 0:06:45- Can you do that, for me?
0:06:46 > 0:06:48- # A panda, a duck, - an ostrich, a bear
0:06:48 > 0:06:51- # We come together to sing. #
0:06:51 > 0:06:53- Oh, Syril!
0:06:55 > 0:07:00- If you can't find your clothes, you - can't sing in the concert, Syril.
0:07:03 > 0:07:08- Mrs Winger says Syril can't sing his - solo, unless he finds his clothes.
0:07:08 > 0:07:09- How did he lose them?
0:07:09 > 0:07:13- He must have put them somewhere, - when we were changing.
0:07:13 > 0:07:18- Francis, go and fetch Syril. - Beti and I will find his clothes.
0:07:23 > 0:07:27- If you were wearing trousers, - where would you leave them?
0:07:33 > 0:07:35- Here they are.
0:07:35 > 0:07:39- Where's Syril's sheet of music?
0:07:41 > 0:07:44- I think you'll find - it's behind the radiator.
0:07:45 > 0:07:46- Great, Beti!
0:07:47 > 0:07:49- All we need now are his shoes.
0:07:49 > 0:07:51- All we need now are his shoes.- - Ah! They're behind the door.
0:07:51 > 0:07:53- Beti, you're a genius!
0:07:53 > 0:07:55- How on earth did you know that?
0:07:57 > 0:07:58- It's all in the notebook.
0:07:59 > 0:08:01- My notebook!
0:08:05 > 0:08:09- I did what you told me - and I drew a picture of everything.
0:08:09 > 0:08:12- Then, I put the book down - and I forgot where it was.
0:08:13 > 0:08:15- You should have told me, Syril.
0:08:15 > 0:08:16- You should have told me, Syril.- - I was scared.
0:08:17 > 0:08:18- I thought you'd be angry with me.
0:08:18 > 0:08:21- I thought you'd be angry with me.- - I'm never angry. I'm here to help.
0:08:21 > 0:08:25- These are yours, Syril. - Take good care of them.
0:08:25 > 0:08:26- You don't want to miss the concert.
0:08:26 > 0:08:28- You don't want to miss the concert.- - How will I remember everything?
0:08:29 > 0:08:31- I have an idea.
0:08:32 > 0:08:34- I hear you're a talented singer.
0:08:35 > 0:08:38- # A panda, a duck, - an ostrich, a bear
0:08:38 > 0:08:41- # We come together to sing
0:08:41 > 0:08:43- # Mrs Winger helps us... #
0:08:44 > 0:08:45- Good voices!
0:08:45 > 0:08:47- Good voices!- - Yes, especially my Francis.
0:08:49 > 0:08:51- Yes and his friend, Syril.
0:08:51 > 0:08:52- Yes and his friend, Syril.- - Yes. He has a lovely voice.
0:08:53 > 0:08:55- This time, he remembered everything.
0:08:56 > 0:09:00- # Let's sing for Mrs Winger. #
0:09:01 > 0:09:05- Next, Syril will sing a song - he wrote himself.
0:09:06 > 0:09:07- APPLAUSE
0:09:10 > 0:09:12- LOUD WHISTLE
0:09:12 > 0:09:15- # My work is on the desk
0:09:15 > 0:09:18- # My bike's locked in the shed
0:09:18 > 0:09:21- # My scarf's under the stairs
0:09:21 > 0:09:24- # My book's been on my bed - since yesterday. #
0:09:25 > 0:09:28- Well done, Syril! Well done!
0:09:30 > 0:09:33- Whenever Syril - needs to remember something...
0:09:33 > 0:09:35- ..he writes a song about it.
0:09:36 > 0:09:37- It works for him.
0:09:37 > 0:09:40- If you're a small animal - in big trouble..
0:09:40 > 0:09:45- ..call Hana's Helpline on moo, baa, - double quack, double quack.
0:09:45 > 0:09:47- Let's get quacking!
0:09:47 > 0:09:47- .