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0:00:00 > 0:00:02- 888
0:00:02 > 0:00:05- # If you're a sad duck in the park
0:00:05 > 0:00:08- # Or a bear who's scared of the dark
0:00:10 > 0:00:12- # If you're a stressed out bat, - then hark!
0:00:13 > 0:00:16- # Call Hana's Helpline. - You'll be fine
0:00:17 > 0:00:20- # Moo, baa, - double quack, double quack
0:00:20 > 0:00:23- # Hana's always here
0:00:24 > 0:00:27- # Moo, baa, - double quack, double quack
0:00:28 > 0:00:31- # She makes problems disappear
0:00:32 > 0:00:34- # If you're a bird - who can't get off the ground
0:00:35 > 0:00:38- # Or an owl who makes an awful sound
0:00:39 > 0:00:42- # Or a giraffe - with the longest neck around
0:00:42 > 0:00:46- # Call Hana's Helpline. - You'll be fine
0:00:46 > 0:00:49- # Moo, baa, - double quack, double quack
0:00:50 > 0:00:52- # Hana's always here
0:00:54 > 0:00:56- # Moo, baa, - double quack, double quack
0:00:57 > 0:01:00- # She makes problems disappear #
0:01:03 > 0:01:05- My name is Jasper.
0:01:05 > 0:01:08- My problem was - I had a very big secret.
0:01:09 > 0:01:12- So, children, to keep milk fresh...
0:01:12 > 0:01:14- ..where do we store it?
0:01:14 > 0:01:16- Miss, Miss.
0:01:16 > 0:01:20- Ernie? Where would you store milk - to keep it fresh?
0:01:21 > 0:01:22- In a cow.
0:01:22 > 0:01:24- Ha-ha!
0:01:24 > 0:01:28- I'd say in a fridge - but you have a point, Ernie.
0:01:31 > 0:01:35- Jasper, is it? Come in. - Say hello to Jasper.
0:01:35 > 0:01:37- Hello, Jasper.
0:01:37 > 0:01:38- Hello.
0:01:38 > 0:01:41- Hello.- - Coming to a new school - is an odd experience.
0:01:42 > 0:01:44- You'll get used to it in no time.
0:01:44 > 0:01:47- Francis, - can you look after Jasper, please?
0:01:47 > 0:01:49- OK, Miss.
0:01:55 > 0:01:57- That'll do for me.
0:02:00 > 0:02:02- Hold on. I was sitting there.
0:02:02 > 0:02:05- I don't think so - or I'd be on your lap.
0:02:05 > 0:02:07- Well, I wanted to sit there.
0:02:07 > 0:02:09- Why don't you sit on that chair?
0:02:10 > 0:02:13- This chair is full of lumps.
0:02:13 > 0:02:15- Just like you.
0:02:15 > 0:02:20- No arguing, please. You're - both old enough to know better.
0:02:21 > 0:02:23- This is the playground.
0:02:23 > 0:02:24- OK.
0:02:27 > 0:02:29- Do you want a game of football, - Francis?
0:02:30 > 0:02:33- I'm just showing - Jasper around first.
0:02:33 > 0:02:36- You don't talk much for a parrot.
0:02:36 > 0:02:39- I thought parrots - were supposed to be talkative.
0:02:45 > 0:02:46- Do you want to play?
0:02:46 > 0:02:48- Do you want to play?- - You can play, too.
0:02:48 > 0:02:49- No, thank you.
0:02:49 > 0:02:51- No, thank you.- - Do you like football?
0:02:51 > 0:02:52- It's OK.
0:02:52 > 0:02:54- It's OK.- - Let's play a game.
0:03:04 > 0:03:07- Come here, you two.
0:03:07 > 0:03:11- Look. A butterfly on my flowers.
0:03:12 > 0:03:14- That's it?
0:03:14 > 0:03:16- Yes, isn't it lovely?
0:03:16 > 0:03:21- That little creature - was once a tiny caterpillar.
0:03:25 > 0:03:27- That's my chair.
0:03:28 > 0:03:29- I saw it first.
0:03:30 > 0:03:32- Shift your backside.
0:03:38 > 0:03:41- I've never seen feathers like that.
0:03:41 > 0:03:42- I've never seen feathers like that.- - What's wrong with them?
0:03:42 > 0:03:43- I've never seen feathers like that.- - What's wrong with them?- - Nothing.
0:03:44 > 0:03:45- Why mention it?
0:03:46 > 0:03:48- I didn't mean to ruffle - your feathers.
0:03:49 > 0:03:51- Don't talk about my feathers - ever again.
0:03:52 > 0:03:54- Jasper, come back.
0:04:00 > 0:04:02- Hana's Helpline.
0:04:02 > 0:04:06- If you're a little animal - with a big problem...
0:04:06 > 0:04:10- ..phone moo, baa, - double quack, double quack.
0:04:10 > 0:04:14- I have a problem and I need help.
0:04:17 > 0:04:19- PHONE RINGS
0:04:19 > 0:04:21- Hello? Hana's Helpline.
0:04:22 > 0:04:24- Owen speaking - how can I help?
0:04:25 > 0:04:28- Hello? Hello?
0:04:28 > 0:04:32- I know there's someone there. - I can hear breathing.
0:04:32 > 0:04:35- Do you have a problem? Hello?
0:04:35 > 0:04:38- I'm the owl with all the answers.
0:04:38 > 0:04:40- Be brave, tell me what's wrong.
0:04:40 > 0:04:44- I hope this isn't a joke. - I hope you're not playing around.
0:04:46 > 0:04:48- Playing around, eh?
0:04:49 > 0:04:52- He's gone. How odd.
0:04:53 > 0:04:57- Good morning, children. - Let's read some poetry.
0:04:58 > 0:05:02- Good morning, Jasper. Would you - like to take your coat off?
0:05:05 > 0:05:06- It's not cold.
0:05:07 > 0:05:09- It's not cold.
0:05:12 > 0:05:15- Are you all sitting comfortably? - Then we'll start.
0:05:16 > 0:05:17- We'll start.
0:05:17 > 0:05:18- We'll start.- - LAUGHTER
0:05:21 > 0:05:24- Oh, dear. - Someone had a late night.
0:05:24 > 0:05:26- Wake up, Owen.
0:05:28 > 0:05:33- Good morning, Owen. Have you slept - in this chair all night?
0:05:33 > 0:05:36- Yes. This is the comfortable chair.
0:05:36 > 0:05:38- I'm sitting on it today.
0:05:40 > 0:05:42- This is a lumpy seat. Look at it.
0:05:42 > 0:05:44- It doesn't look very comfortable.
0:05:44 > 0:05:47- It doesn't look very comfortable.- - That's why I took the other one...
0:05:47 > 0:05:49- Beti?
0:05:50 > 0:05:52- What on...? How...?
0:05:52 > 0:05:55- Good morning, Hana, - good morning, Owen.
0:05:58 > 0:06:01- "Tiny star, high above..."
0:06:01 > 0:06:03- "Tiny star, high above..."
0:06:05 > 0:06:07- "Shining star, white star."
0:06:07 > 0:06:09- "Shining star, white star."- - "Shining star, white star."
0:06:10 > 0:06:12- Jasper? I know you're new.
0:06:12 > 0:06:14- I know you're new.
0:06:14 > 0:06:17- Let me finish before you speak.
0:06:17 > 0:06:19- Let me finish before you speak.- - Let me finish before you speak.
0:06:19 > 0:06:23- Ignore him. - That's what we do to naughty boys.
0:06:28 > 0:06:31- Owen, - tricks like that won't move me.
0:06:32 > 0:06:36- Ignore him, Beti. - That's what we do to naughty owls.
0:06:37 > 0:06:39- "I wonder what or who you are..."
0:06:39 > 0:06:41- "I wonder what or who you are..."- - "Who you are..."
0:06:41 > 0:06:45- That's enough. - I've been very patient with you.
0:06:45 > 0:06:47- Very patient.
0:06:47 > 0:06:52- You repeat everything and you refuse - to take off your coat. Get out!
0:06:52 > 0:06:57- Standing outside will give you time - to think about what you've done.
0:07:04 > 0:07:06- There's no need to close the door.
0:07:07 > 0:07:09- Jasper? Jasper? Where are you?
0:07:10 > 0:07:12- Has he gone?
0:07:12 > 0:07:15- Francis, go and see where he went.
0:07:15 > 0:07:17- Leave it to me. I'll find him.
0:07:26 > 0:07:30- What are you doing? - Why aren't you in class?
0:07:30 > 0:07:34- I'm helping Mrs Winger. Remember - I told you about the new boy?
0:07:35 > 0:07:37- The quiet one?
0:07:37 > 0:07:41- He isn't quiet now. He was so - naughty, Mrs Winger sent him out.
0:07:42 > 0:07:44- I have to go.
0:07:44 > 0:07:48- When you find him, I'll talk to him. - I might be able to help.
0:07:52 > 0:07:54- How did you find me?
0:07:54 > 0:07:56- How did you find me?- - I followed the feathers.
0:07:56 > 0:07:57- These are yours.
0:07:58 > 0:08:02- I thought if I was cheeky to Mrs - Winger and made everyone laugh...
0:08:03 > 0:08:06- ..no-one would notice - that I'm shedding my feathers.
0:08:08 > 0:08:12- Mam, Mam. Something awful - has happened to Jasper.
0:08:12 > 0:08:16- No need to worry about that. - He's shedding his feathers.
0:08:16 > 0:08:18- What's that?
0:08:18 > 0:08:21- What's that?- - Feathers fall off - to allow new feathers to grow.
0:08:21 > 0:08:23- Like these?
0:08:24 > 0:08:28- Exactly. It's like losing milk teeth - to make room for adult teeth.
0:08:28 > 0:08:32- It's perfectly natural. - Believe you me, I know.
0:08:32 > 0:08:34- I was a chick once.
0:08:34 > 0:08:38- I shed my feathers - and these grew in their place.
0:08:38 > 0:08:39- Wow.
0:08:40 > 0:08:43- If you don't want your feathers, - I have an use for them.
0:08:47 > 0:08:52- Thank you for all those feathers. - I've stuffed them in here.
0:08:52 > 0:08:56- My seat will be more comfortable - than Beti's seat.
0:09:00 > 0:09:02- Owen, are you sure you're OK?
0:09:03 > 0:09:05- Of course I'm OK. Wargh!
0:09:07 > 0:09:10- Thank goodness it's so soft.
0:09:14 > 0:09:16- Thank you for helping me, Jasper.
0:09:16 > 0:09:20- I'm sorry for being cheeky - and repeating everything.
0:09:21 > 0:09:24- Don't worry. - I like your new feathers.
0:09:27 > 0:09:29- Now that Jasper - has grown new feathers...
0:09:30 > 0:09:33- ..he doesn't have to be - a cheeky bird anymore.
0:09:33 > 0:09:35- A cheeky bird anymore.
0:09:35 > 0:09:38- A cheeky bird anymore.- - Thank you, Francis. - You're not a parrot.
0:09:38 > 0:09:41- If you're a little animal - with a big problem...
0:09:42 > 0:09:45- ..phone moo, baa, - double quack, double quack.
0:09:45 > 0:09:47- In double quack time!
0:09:48 > 0:09:51- # Moo, baa, - double quack, double quack
0:09:51 > 0:09:54- # Hana's always here
0:09:54 > 0:09:58- # Moo, baa, - double quack, double quack
0:09:58 > 0:10:02- # She makes problems disappear #
0:10:02 > 0:10:04- In double quack time!
0:10:04 > 0:10:05- .