0:00:22 > 0:00:25- He's Dr Chris.- He's Dr Xand.
0:00:25 > 0:00:27Yes, he's still got his beard.
0:00:27 > 0:00:29And we're still identical twins!
0:00:29 > 0:00:33Your body's amazing, and we're going to show you why.
0:00:33 > 0:00:35HE HONKS, THEY LAUGH
0:00:35 > 0:00:38We're head-to-head in Operation Takeover...
0:00:38 > 0:00:39- BOTH:- Man overboard!
0:00:39 > 0:00:41ALARM BLARES
0:00:41 > 0:00:43..Ouch & About hits the wards...
0:00:43 > 0:00:45That might be the squishiest nose I've ever seen.
0:00:45 > 0:00:47..First Aid is back...
0:00:47 > 0:00:49Let me check his pulse to see if his heart is beating.
0:00:49 > 0:00:52Meet our new brilliant Ouch patients.
0:00:52 > 0:00:54Hello!
0:00:54 > 0:01:00And our lab experiments will blow...your...mind.
0:01:00 > 0:01:01It's an amazing view.
0:01:01 > 0:01:03Are you ready to join us?
0:01:06 > 0:01:07I can't see a thing!
0:01:08 > 0:01:10Coming up today on Operation Ouch...
0:01:10 > 0:01:12Operation Ouch!
0:01:14 > 0:01:16..we get in a right muddle...
0:01:16 > 0:01:17Chris, I've messed up. I feel a bit silly.
0:01:17 > 0:01:20..we're on a quest for medical quirks...
0:01:20 > 0:01:21Wow, that is a big mouth.
0:01:21 > 0:01:23..and things get a bit hairy...
0:01:23 > 0:01:25What is on your face?
0:01:25 > 0:01:28..but first, time to head down to the...
0:01:29 > 0:01:32- Where are we going again? - The emergency department.
0:01:32 > 0:01:34Oh, yeah, the emergency department.
0:01:34 > 0:01:35Now come on, Chris!
0:01:37 > 0:01:38It's that way.
0:01:39 > 0:01:41At the emergency department in Liverpool,
0:01:41 > 0:01:44seven-year-old Ava is waiting with her mum.
0:01:44 > 0:01:45What have you hurt, Ava?
0:01:45 > 0:01:48- Me hand. - Oh, your finger's looking swollen.
0:01:48 > 0:01:50How did that happen?
0:01:50 > 0:01:54Ava was happily jumping on her trampoline with her mate, Chloe,
0:01:54 > 0:01:56but it all went wrong with the crab.
0:01:56 > 0:02:00It was that wicked pirate Pincers O'Crabbie, ooh, aar!
0:02:00 > 0:02:03- I'm not sure.- It was, listen up.
0:02:04 > 0:02:07- PIRATE VOICE: - I've had a proper thinky,
0:02:07 > 0:02:09I know how she hurt her pinky.
0:02:09 > 0:02:12- No, Xand! - Ava was doing fancy landings,
0:02:12 > 0:02:14so amazing at the old handstandings.
0:02:14 > 0:02:17- Stop!- In came the crab with his pincers ready...
0:02:17 > 0:02:20- No Pincers O'Crabbie. - Oh, all right, then.
0:02:20 > 0:02:23Ava went from a handstand into the crab gymnastics move,
0:02:23 > 0:02:26and she bent her little finger back.
0:02:26 > 0:02:27- BOTH:- Ouch!
0:02:27 > 0:02:31You won't be doing that again in a hurry, will you?
0:02:31 > 0:02:34The docs have sent Ava straight to X-ray to see if there's a break.
0:02:34 > 0:02:36Get ready for your close-up, Ava.
0:02:36 > 0:02:38Fantastic, Ava, that's you all finished.
0:02:38 > 0:02:42- Thank you. - Time to find out what the damage is.
0:02:42 > 0:02:46- I'm really nervous.- Don't worry, here's nurse Jenny Cardiss.
0:02:46 > 0:02:50When it comes to fixing fingers, she's a dab hand!
0:02:50 > 0:02:53Here's Ava's X-ray, and looking at her X-ray in this view,
0:02:53 > 0:02:57you can see that she has a fracture to her middle phalanx,
0:02:57 > 0:02:59of her little finger.
0:02:59 > 0:03:02You've got a little break to the middle bone there.
0:03:02 > 0:03:03So I think I'd like to get her
0:03:03 > 0:03:05assessed tomorrow morning if that's OK?
0:03:05 > 0:03:08- Yeah, that's fine.- The plastic surgeons will assess her,
0:03:08 > 0:03:11and they'll decide whether or not she'll need some kind of
0:03:11 > 0:03:13intervention and maybe surgery on it.
0:03:13 > 0:03:16Ava's little finger is temporarily strapped up, and she'll be back to
0:03:16 > 0:03:17see a surgeon tomorrow.
0:03:19 > 0:03:21- Bye, Ava.- Bye!
0:03:21 > 0:03:22Next morning, she's back.
0:03:22 > 0:03:26And here's surgeon Pundrique Sharma to look at this dodgy digit.
0:03:27 > 0:03:29We follow the edge of the bone.
0:03:29 > 0:03:32Boom! So you are quite smooth.
0:03:32 > 0:03:34So, does Ava need an operation?
0:03:34 > 0:03:37I don't think anything's bent sufficiently out of shape
0:03:37 > 0:03:40that we need to do an operation.
0:03:40 > 0:03:45- Phew! No operation needed here. - But you do need a splint and cast.
0:03:45 > 0:03:47Any final questions?
0:03:47 > 0:03:49What's your favourite TV programme?
0:03:49 > 0:03:50Erm...
0:03:50 > 0:03:53- HE CLEARS THROAT - Obviously Operation Ouch, Ava.
0:03:53 > 0:03:55That's the correct answer.
0:03:55 > 0:03:58- Yeah.- Thank you!
0:03:58 > 0:04:00So that's this one all wrapped up.
0:04:00 > 0:04:01It feels weird.
0:04:01 > 0:04:04- Or is it?- Bye!- Bye!
0:04:04 > 0:04:06Find out later on.
0:04:10 > 0:04:11And now to our lab.
0:04:11 > 0:04:15It's time for some big body experiments.
0:04:15 > 0:04:16Some of them gory...
0:04:16 > 0:04:18This is not for the squeamish.
0:04:18 > 0:04:20..some extreme...
0:04:20 > 0:04:23It's freezing! We're ready, are you?
0:04:24 > 0:04:27Just don't try anything you see here at home.
0:04:28 > 0:04:30Today, we're looking at your eyebrows!
0:04:30 > 0:04:33Xand, what are you doing?!
0:04:33 > 0:04:34And what is on your face?
0:04:34 > 0:04:36Do you like my new look?
0:04:36 > 0:04:40I thought I'd see if longer eyebrows suited me, but to tell the truth,
0:04:40 > 0:04:42I'm having trouble seeing anything.
0:04:42 > 0:04:43I can't find the mirror.
0:04:43 > 0:04:47I mean, you can look if you want, but I promise that you look absurd.
0:04:47 > 0:04:50And there's actually a good reason why your eyebrows are the length
0:04:50 > 0:04:53they are, and it's largely to stop them getting in your eyes.
0:04:53 > 0:04:56These aren't exactly practical, but if I style them a little bit...
0:04:56 > 0:04:59Did you know that every hair on your body has a set maximum growing
0:04:59 > 0:05:02length? Now, some of the hairs on your body,
0:05:02 > 0:05:04like your eyelashes or eyebrows,
0:05:04 > 0:05:07will have a much shorter maximum length compared to the hairs on your
0:05:07 > 0:05:08- head.- So unfortunately,
0:05:08 > 0:05:12I'll never be able to grow my real eyebrows as long as this,
0:05:12 > 0:05:14which is a real shame.
0:05:14 > 0:05:17And in fact, however long you try and grow the hair on your head,
0:05:17 > 0:05:20it will only ever get to its maximum growing length, too.
0:05:20 > 0:05:24And I have just the sample in the Cupboard Of Everything, to prove it!
0:05:29 > 0:05:36Now, what I've got here is an amazingly long hair sample.
0:05:36 > 0:05:39Look, it's 110cm long.
0:05:39 > 0:05:41Honestly, Xand, you have to start
0:05:41 > 0:05:43giving your samples their proper names.
0:05:43 > 0:05:44This is Aneesha.
0:05:44 > 0:05:47Yeah, Aneesha, sample, whatever.
0:05:47 > 0:05:49Now, Aneesha, how long have you been growing your hair?
0:05:49 > 0:05:51- One year.- Wow!
0:05:51 > 0:05:54Aneesha's hair grows as fast as Xand's eyebrows.
0:05:54 > 0:05:57We can tell what growing stage your hair is at by looking at one under a
0:05:57 > 0:06:00microscope. I need a sample.
0:06:00 > 0:06:01Aneesha, would you mind?
0:06:01 > 0:06:03Sure, I've got this, Chris.
0:06:04 > 0:06:05- Ow!- Here you go.
0:06:05 > 0:06:07- Thank you.- What was that for?
0:06:07 > 0:06:09I needed a sample!
0:06:09 > 0:06:11- YOU'RE the sample! - SHE SIGHS
0:06:11 > 0:06:14This freshly plucked hair from Xand's head
0:06:14 > 0:06:15is still in the growing stage.
0:06:15 > 0:06:17It has a very dark root.
0:06:17 > 0:06:19This is where the cells are busy multiplying,
0:06:19 > 0:06:21making the hair grow longer and longer.
0:06:21 > 0:06:23Some of the hairs on your body,
0:06:23 > 0:06:24like the ones on your head,
0:06:24 > 0:06:27this can last for up to five years.
0:06:27 > 0:06:30While, for other hairs on your body, like your eyebrows, it lasts
0:06:30 > 0:06:32for just a few months, always keeping them shorter.
0:06:32 > 0:06:35Right, Aneesha, I think we need another sample.
0:06:35 > 0:06:36- Oh, know you don't! - Don't worry, Xand,
0:06:36 > 0:06:40we'll just grab one that's fallen out already on to your shoulder.
0:06:40 > 0:06:43- Here you go.- This hair fell off Xand's head.
0:06:43 > 0:06:44Unlike the freshly plucked hair,
0:06:44 > 0:06:47there are no live cells around the root,
0:06:47 > 0:06:50so they are no longer multiplying like this one.
0:06:50 > 0:06:52This shows us that the hair is old
0:06:52 > 0:06:55and stopped growing long before it fell out.
0:06:55 > 0:06:58Every hair on your body has a maximum growing length,
0:06:58 > 0:06:59and your body is amazing at knowing
0:06:59 > 0:07:02which hairs should be longer than others.
0:07:02 > 0:07:06Which is why your eyebrows should never, ever get into your eyes.
0:07:06 > 0:07:07Aneesha, would you mind?
0:07:07 > 0:07:10- Sure.- Ow!
0:07:10 > 0:07:12- Get back in the cupboard.- Xand!
0:07:12 > 0:07:14So, your eyebrows will always be short,
0:07:14 > 0:07:17but have you ever wondered what they are actually for?
0:07:17 > 0:07:20- Ta-da!- Xand, what have you done now?
0:07:20 > 0:07:22I'm just getting ready for our experiment.
0:07:22 > 0:07:25One of us needed to not have eyebrows, so ta-da.
0:07:25 > 0:07:29Well, good job. Wait a minute! Is that my bathing cap?
0:07:29 > 0:07:35No, no this is the Dr Xand Patented Eyebrow Eliminator.
0:07:37 > 0:07:39- Why is it blue?- There was a mix-up at the factory?
0:07:41 > 0:07:44Throughout human evolution, we've lost much of the hair on our bodies,
0:07:44 > 0:07:46but our eyebrows still remain.
0:07:46 > 0:07:49Now, scientists argue that one of the jobs of eyebrows
0:07:49 > 0:07:54is to keep rain and sweat out of our eyes, but is this true?
0:07:54 > 0:07:57To find out, I'm going to drop water over Xand's head, as if there was a
0:07:57 > 0:08:01massive rain storm, or he was very sweaty.
0:08:01 > 0:08:03Oh, that's very unpleasant.
0:08:03 > 0:08:06It doesn't feel like it's flowing down my face in the normal way.
0:08:06 > 0:08:08And what will happen with shampoo?
0:08:08 > 0:08:10Argh!
0:08:11 > 0:08:13It's very peculiar.
0:08:13 > 0:08:17No eyebrows means the liquid flows straight into my eyes.
0:08:17 > 0:08:20But any good experiment needs a control.
0:08:20 > 0:08:24And in this case, the control has to have eyebrows, which means it's you.
0:08:25 > 0:08:26So it's Chris's turn.
0:08:26 > 0:08:31Let's see if having eyebrows does a better job of protecting his eyes.
0:08:31 > 0:08:35It certainly feels like most of the water is being guided off here and
0:08:35 > 0:08:37running down the side of my face.
0:08:37 > 0:08:40You can see that Chris's eyebrows are diverting the water flow around
0:08:40 > 0:08:42the side of his face.
0:08:42 > 0:08:46Whereas poor old eyebrowless Xand had liquid running into his eyes.
0:08:46 > 0:08:50And now the final part of the experiment, the shampoo.
0:08:54 > 0:08:58No, it didn't keep the shampoo out of my eyes, that really stings!
0:08:58 > 0:09:01So, eyebrows were good enough to keep water out,
0:09:01 > 0:09:04but they failed miserably with shampoo.
0:09:04 > 0:09:06Eyebrows are not 100% effective.
0:09:06 > 0:09:08Can I have a little water rinse, please?
0:09:13 > 0:09:17We've shown you that every hair has a maximum growing length,
0:09:17 > 0:09:21so certain hairs like eyebrows are stopped from getting too long.
0:09:21 > 0:09:25And we've shown you that your brows are very good at protecting
0:09:25 > 0:09:29your eyes from things like rain or sweat, but they're not perfect.
0:09:31 > 0:09:33But we kept them for another important reason,
0:09:33 > 0:09:35they're really useful for making
0:09:35 > 0:09:37good facial expressions and communicating
0:09:37 > 0:09:38with other people.
0:09:44 > 0:09:47- We're both... BOTH:- Ouch & About!
0:09:47 > 0:09:49I'm hitting the wards with my Ouch bleeper.
0:09:49 > 0:09:52Have you got a question for me?
0:09:52 > 0:09:53Argh.
0:09:53 > 0:09:57And I'm hitting the streets to answer your medical mysteries.
0:09:57 > 0:10:01At the hospital, Xand's busily...playing tennis?
0:10:01 > 0:10:05I'm about to beat Dr Chris's record. 97, 98, 99...
0:10:05 > 0:10:07- BEEPING - Oh, no, a bleep!
0:10:07 > 0:10:10You'll never beat my record.
0:10:10 > 0:10:11Get to your first call.
0:10:11 > 0:10:14It's from Muhammad, who was rushed to hospital after he fell on to some
0:10:14 > 0:10:16- railings.- Hi, Muhammad, how are you?
0:10:16 > 0:10:18- Good.- Now, have you got a question for me?
0:10:18 > 0:10:20How does my windpipe work?
0:10:20 > 0:10:22What's the diagnosis, Doc?
0:10:22 > 0:10:23It sounds to me like a case of...
0:10:27 > 0:10:29That's a mouthful.
0:10:29 > 0:10:30The medical name for your windpipe
0:10:30 > 0:10:32is your trachea, and it runs from
0:10:32 > 0:10:34the back of your throat, down,
0:10:34 > 0:10:37and splits in half and goes into each of your two lungs.
0:10:37 > 0:10:39Now, the windpipe has one very important job -
0:10:39 > 0:10:41it has to not collapse,
0:10:41 > 0:10:45so your windpipe is made up of a tough stuff called collagen,
0:10:45 > 0:10:46with cartilage rings,
0:10:46 > 0:10:48and the cartilage rings keep it open
0:10:48 > 0:10:50and stop it collapsing,
0:10:50 > 0:10:52so even if you squeeze your throat a little bit,
0:10:52 > 0:10:54you can't collapse your windpipe,
0:10:54 > 0:10:56so you've always got air going into your body.
0:10:56 > 0:10:58But you did more than push on it, didn't you, Muhammad?
0:10:58 > 0:11:01I mean, you actually jabbed a hole in it with a fence.
0:11:01 > 0:11:04It hit my throat, under my throat,
0:11:04 > 0:11:06then I had a small hole.
0:11:06 > 0:11:08Now, what kind of ambulance did you get?
0:11:08 > 0:11:11I didn't get an ambulance, I got a helicopter.
0:11:11 > 0:11:12You got a helicopter?
0:11:12 > 0:11:15- Yeah.- Do you know what they did in hospital, then?- Stitched me.
0:11:15 > 0:11:18And so now the hole's mended, you've got a bit of a plaster on there.
0:11:18 > 0:11:21- And how are you feeling? - A little bit good.
0:11:21 > 0:11:22Well, you have done a brilliant job
0:11:22 > 0:11:24and you have earned an Operation Ouch sticker.
0:11:24 > 0:11:26Thank you very much indeed.
0:11:26 > 0:11:31- Thank you.- Thank you, bye! - Thank you, bye!
0:11:31 > 0:11:33Meanwhile, I'm Ouch & About on the street.
0:11:33 > 0:11:36Dr Chris, I've got a question for you.
0:11:36 > 0:11:38Why does the brain work
0:11:38 > 0:11:40and why do we have thoughts?
0:11:40 > 0:11:43How does the brain work and why do we have thoughts?
0:11:43 > 0:11:47That might be the hardest question that is possible to ask anyone.
0:11:47 > 0:11:48What your brain does
0:11:48 > 0:11:53is it's a way of taking in information from all your senses, so
0:11:53 > 0:11:55from your eyes and your ears and your skin and your mouth,
0:11:55 > 0:11:59and then your brain decides what to do with that information
0:11:59 > 0:12:00and controls your body.
0:12:00 > 0:12:04But, "why do we have thoughts?" - no-one knows the answer to.
0:12:04 > 0:12:06So to answer that question,
0:12:06 > 0:12:09you are going to have to become a cognitive neuroscientist,
0:12:09 > 0:12:11do you think you could do that?
0:12:11 > 0:12:13Yes. I'll try.
0:12:13 > 0:12:15You'll try. Good for you.
0:12:15 > 0:12:17Here you go.
0:12:17 > 0:12:19Back with Xand, another call's come in.
0:12:19 > 0:12:21It is from Kate-Lou and Ella,
0:12:21 > 0:12:23who are visiting their sister in hospital.
0:12:23 > 0:12:25Hi, Kate-Lou, hi, Ella, how you doing?
0:12:25 > 0:12:27- Good.- Have you got questions for me?
0:12:27 > 0:12:29How come I've got a bigger mouth than me sister?
0:12:29 > 0:12:30And what's YOUR question?
0:12:30 > 0:12:32How come I've got eczema and me sister hasn't?
0:12:32 > 0:12:33What's the diagnosis, Doc?
0:12:33 > 0:12:35Sounds to me like a case of...
0:12:40 > 0:12:43Now, that's a record!
0:12:43 > 0:12:44Let's start with your big mouth.
0:12:44 > 0:12:46Show me how big your mouth is.
0:12:46 > 0:12:49Wow! That is a big mouth.
0:12:49 > 0:12:51So everyone has different sized mouths,
0:12:51 > 0:12:53and most of that is about your genes.
0:12:53 > 0:12:56Everyone gets a slightly different combination of your genes,
0:12:56 > 0:12:58but even Dr Chris and I, who have the same genes,
0:12:58 > 0:13:01we should be the same in everything. Actually, one of us would have
0:13:01 > 0:13:03a slightly bigger mouth, I just don't know which.
0:13:03 > 0:13:04OK, eczema.
0:13:04 > 0:13:07Why have you got eczema and your sister doesn't?
0:13:07 > 0:13:10Well, some bits of eczema are genetic,
0:13:10 > 0:13:13but you don't have all the same genes as your sister,
0:13:13 > 0:13:15you've got a few different ones, but also,
0:13:15 > 0:13:17everyone grows up in a slightly different way.
0:13:17 > 0:13:19So all the other things in the environment that cause eczema,
0:13:19 > 0:13:22like which germs you're exposed to and what things live on your body,
0:13:22 > 0:13:25they'll all be a little bit different from your sister as well.
0:13:25 > 0:13:27Have I answered your questions?
0:13:27 > 0:13:30- Yes.- You have both earned Operation Ouch stickers.
0:13:30 > 0:13:32Thank you very much.
0:13:32 > 0:13:36- Bye!- Bye!- Job done for today, clinic closed.
0:13:40 > 0:13:44Remember Ava? She had her finger fixed in the emergency department.
0:13:44 > 0:13:45And now she's back.
0:13:45 > 0:13:47Oh, she's hurt her back?
0:13:47 > 0:13:48No, she's hurt her finger.
0:13:48 > 0:13:49Why did you mention her back?
0:13:49 > 0:13:51Well, she's back in the emergency...
0:13:51 > 0:13:53Let's go find out how she's getting on.
0:13:53 > 0:13:57Earlier, Ava came to A&E with a very painful pinkie.
0:13:57 > 0:14:01Ava was doing gymnastics on the trampoline with her friend, Chloe.
0:14:01 > 0:14:03She went from a handstand into a crab
0:14:03 > 0:14:05and she bent her little finger back.
0:14:05 > 0:14:09- BOTH:- Ouch!- Ava's X-ray showed it was broken,
0:14:09 > 0:14:11so her hand was put into a cast.
0:14:11 > 0:14:14Perfect, that's the job done and dusted.
0:14:14 > 0:14:18Not so fast - one week later, Ava's back.
0:14:18 > 0:14:21It really hurts with the cast on.
0:14:21 > 0:14:25And here to help is advanced nurse practitioner Simon Mimford.
0:14:25 > 0:14:28Let's take it off and have a look and see if it's OK.
0:14:28 > 0:14:30Sometimes casts are a bit too snug,
0:14:30 > 0:14:32so they need to be removed.
0:14:32 > 0:14:33Do you know what you can do now?
0:14:33 > 0:14:35- Itch!- Wash your hands!
0:14:35 > 0:14:37- MOTHER:- Yes, please! - Thank goodness!
0:14:37 > 0:14:40It's a good job they don't have pongovision.
0:14:40 > 0:14:42Phewy! What's next, nurse Simon?
0:14:42 > 0:14:45I'm going to give her a bespoke plastic finger splint
0:14:45 > 0:14:49that will still keep her hand in a good healing position but also not
0:14:49 > 0:14:51quite cramp her style too much.
0:14:51 > 0:14:55Sounds cool, and to show us how it's done is senior physiotherapist
0:14:55 > 0:14:56Joanne Moore.
0:14:57 > 0:15:00First, she draws around Ava's finger to make a template.
0:15:00 > 0:15:02And you thought you were coming to therapy, not an art class.
0:15:04 > 0:15:07Then Joanne take a sheet of plastic and cuts out a small section.
0:15:07 > 0:15:10I need to put it in some hot water, OK?
0:15:10 > 0:15:12Cos that will make it go nice and soft.
0:15:12 > 0:15:14So, it's gone all floppy.
0:15:14 > 0:15:18Now it can be cut to size and finally shaped to fit Ava's hand.
0:15:18 > 0:15:20Is it too hot?
0:15:20 > 0:15:22- No, it's fine.- Awesome.
0:15:22 > 0:15:24Ava needs to wear this splint for a couple of weeks.
0:15:26 > 0:15:29And the best bit is, Ava won't have a stinky hand this time.
0:15:29 > 0:15:30Pongtastic.
0:15:30 > 0:15:32- BOTH:- Bye, Ava.
0:15:32 > 0:15:34Bye!
0:15:34 > 0:15:36Still to come, we're in a pickle...
0:15:36 > 0:15:39This would basically be disastrous.
0:15:39 > 0:15:40..things go snap...
0:15:40 > 0:15:43- Can you wiggle it? - ..and we spill the beans...
0:15:43 > 0:15:45Argh! My leg.
0:15:45 > 0:15:49But first, did you know a sneeze...
0:15:50 > 0:15:52..is faster than a cheetah?
0:15:52 > 0:15:55It can travel up to 100mph.
0:15:56 > 0:15:58Wow! Bless you.
0:16:02 > 0:16:06Amazing people do lots of important jobs inside and outside hospitals
0:16:06 > 0:16:08that help to keep you safe.
0:16:08 > 0:16:11But what will happen when we have a go?
0:16:11 > 0:16:13My problem now is that I'm stuck!
0:16:13 > 0:16:16This is Operation Takeover.
0:16:16 > 0:16:18Can you guess who today's hospital hero is?
0:16:18 > 0:16:21Well, here's a clue, they work with these.
0:16:21 > 0:16:25Can you guess it? We're about to take over the job of today's hero,
0:16:25 > 0:16:27pharmacist Emma.
0:16:27 > 0:16:30Emma is one of 37 pharmacists
0:16:30 > 0:16:33organising the medicine at Alder Hey.
0:16:33 > 0:16:35So, as doctors, we've written thousands of prescriptions.
0:16:35 > 0:16:38They come up here to pharmacy, but what happens to them next?
0:16:38 > 0:16:41- Emma?- We'll make sure that all the information is on the prescription
0:16:41 > 0:16:44that we need to get the medicine to the child.
0:16:44 > 0:16:47Looking around us, there are hundreds of medicines.
0:16:47 > 0:16:49How much do you know about all of them?
0:16:49 > 0:16:51We know what the right dose is,
0:16:51 > 0:16:53we know what each of the medicines contain
0:16:53 > 0:16:55and what they can be used for.
0:16:55 > 0:16:57I always thought doctors know lots about medicine, but actually
0:16:57 > 0:16:59pharmacists know much more, don't they?
0:16:59 > 0:17:03- Yep.- OK.- Not so clever, after all. - No.
0:17:03 > 0:17:05A pharmacist's job doesn't stop in the medicine room.
0:17:05 > 0:17:07Hello, Grace.
0:17:07 > 0:17:10My name's Emma, I'm a pharmacist on the ward.
0:17:10 > 0:17:12They also deliver the medicines directly to the patients,
0:17:12 > 0:17:15passing on their knowledge and advice.
0:17:15 > 0:17:18What do you lot think of the pharmacists?
0:17:18 > 0:17:21Cos when the pharmacists come in, they're nice and kind and helpful.
0:17:21 > 0:17:23And she explained, like,
0:17:23 > 0:17:25what's going on in my tummy.
0:17:25 > 0:17:28And they are hard-working people.
0:17:28 > 0:17:30Thanks, everyone! It's a lot to live up to.
0:17:30 > 0:17:32We've seen just how important pharmacists are
0:17:32 > 0:17:35in helping to make you feel better.
0:17:35 > 0:17:38But will our careers as pharmacists be a bitter pill to swallow?
0:17:38 > 0:17:39Get it? Good, eh?
0:17:39 > 0:17:41Get it?
0:17:41 > 0:17:44It's time for us to take over as pharmacists!
0:17:47 > 0:17:50Our challenge is to successfully prepare three prescriptions
0:17:50 > 0:17:53and deliver them to the eagerly waiting patients and staff.
0:17:53 > 0:17:56Yep, but I don't think Emma has much faith in us.
0:17:56 > 0:17:57The prescriptions are fake,
0:17:57 > 0:17:59they've given us coloured beads instead of tablets,
0:17:59 > 0:18:02and the medical names are a bit suspect.
0:18:02 > 0:18:03Snotatrexil?
0:18:03 > 0:18:05Burpamol?
0:18:05 > 0:18:08She'll be judging us on three things - number one...
0:18:08 > 0:18:12Fill the bags with the right medicines in the right quantity.
0:18:12 > 0:18:14Also to make sure that when you do hand the medicines over
0:18:14 > 0:18:16that you give the correct advice.
0:18:16 > 0:18:18Phew, Xand, you're up first.
0:18:19 > 0:18:23Burpamol, twice a day with food for seven days.
0:18:23 > 0:18:25Two times seven equals 14.
0:18:25 > 0:18:29Salivaton, 11, 12, 13, 14.
0:18:29 > 0:18:31Watch and learn, Chris.
0:18:31 > 0:18:33Burpamol... Hot on your heels, Xand.
0:18:33 > 0:18:3513, 14.
0:18:35 > 0:18:38Salivaton, 12, 13, 14.
0:18:38 > 0:18:40This is easy.
0:18:40 > 0:18:45Snotatrexil, three times a day for three days is nine.
0:18:45 > 0:18:48Three, four, argh! Oops, I think a few extras went in there.
0:18:48 > 0:18:51Well, let's see if you do any better, Chris.
0:18:51 > 0:18:54- Six... Oops.- No, didn't think so.
0:18:54 > 0:18:55I'm sure it will be fine.
0:18:55 > 0:18:58I mean, maybe I shouldn't be mixing the pills in the same bag.
0:18:58 > 0:19:01We have both failed at that prescription.
0:19:01 > 0:19:02Hopefully, the last one's a bit easier.
0:19:02 > 0:19:04Five days of Burpamol.
0:19:04 > 0:19:07- OK.- We have got the patients waiting on these medicines.
0:19:07 > 0:19:09- I know. I know.- Come on, Xand.
0:19:09 > 0:19:11Ten. Ten pills.
0:19:11 > 0:19:12There are patients waiting.
0:19:12 > 0:19:14Nine, ten.
0:19:14 > 0:19:16I'm off to the wards.
0:19:16 > 0:19:17Right behind you.
0:19:17 > 0:19:20Jack, nurse Katie and Kieran are all still waiting
0:19:20 > 0:19:24for their medicine and the very important pharmacist advice.
0:19:24 > 0:19:25Is Jack here?
0:19:25 > 0:19:29So, I'm Dr Xand. I've got Burpamol and Salivation for you.
0:19:29 > 0:19:31We might have to let Mum have that, actually.
0:19:31 > 0:19:32I should have given it to Mum.
0:19:32 > 0:19:35- Oh, well.- Not going to give any advice, then?
0:19:35 > 0:19:37OK. Is Jack in here?
0:19:37 > 0:19:39So you've got... This is where I'm in trouble.
0:19:39 > 0:19:43Because I've forgotten if the green ones are Burpamol.
0:19:43 > 0:19:45Do you know what colour Burpamol is?
0:19:45 > 0:19:47Ha! Epic fail, Chris.
0:19:47 > 0:19:50I'm going to have to take this prescription back to the pharmacy.
0:19:50 > 0:19:52I feel a bit silly.
0:19:52 > 0:19:53On to the next one for me.
0:19:53 > 0:19:54I'm looking for Katie.
0:19:54 > 0:19:57- Yeah.- And I have a prescription for you.
0:19:57 > 0:20:00So this is meant to be for Snotatrexil and Pussaloxate,
0:20:00 > 0:20:02and I'm missing a bag.
0:20:02 > 0:20:04Oh, no.
0:20:04 > 0:20:07What I have now is a bundle of bags and a bundle of prescriptions,
0:20:07 > 0:20:10it all looks the same. I have no idea which is which.
0:20:10 > 0:20:11This would basically be disastrous.
0:20:11 > 0:20:14Chris, I've messed up. I've muddled up all my bags and all my
0:20:14 > 0:20:17- prescriptions. I don't know which is which.- Why didn't you do that?
0:20:17 > 0:20:19Oh! I tied little knots.
0:20:19 > 0:20:22I tied mine like little party bags.
0:20:22 > 0:20:24I might have to go back and get the one I've given out.
0:20:24 > 0:20:26That's it, Xand's out.
0:20:26 > 0:20:27Disqualified.
0:20:27 > 0:20:29You're the last man standing, Chris.
0:20:29 > 0:20:31Is nurse Katie here?
0:20:31 > 0:20:32I've got a prescription here,
0:20:32 > 0:20:34it's for Snotatrexil and Pussoloxate,
0:20:34 > 0:20:36but I've put all the pills together
0:20:36 > 0:20:39in one bag, and you don't know which colour Pussatrexil is?
0:20:39 > 0:20:41And you don't just want to have a guess
0:20:41 > 0:20:44and hope that it all turns out well?
0:20:44 > 0:20:48Surely he should be disqualified too?
0:20:48 > 0:20:51Wait. Wait. I have one last chance to redeem myself.
0:20:51 > 0:20:53Kieren, so this is your Burpamol,
0:20:53 > 0:20:57which you have to take twice a day with food for five days.
0:20:57 > 0:20:58So I'm going to leave them with you.
0:20:58 > 0:21:00Bingo. That's one accurate prescription
0:21:00 > 0:21:02with the right medicines,
0:21:02 > 0:21:06delivered to the right patient with the right advice. Thoughts, Xand?
0:21:06 > 0:21:09I think you got lucky, but only judge Emma can decide.
0:21:09 > 0:21:11Xand started really well,
0:21:11 > 0:21:15but he muddled up all the bags and he actually left the medication
0:21:15 > 0:21:17with the wrong patient, so he is disqualified.
0:21:17 > 0:21:21Chris spotted his mistakes before handing any of his medicines out,
0:21:21 > 0:21:24and he actually even managed to get one prescription correctly
0:21:24 > 0:21:26- to the right patient.- OK.
0:21:26 > 0:21:28So who's the winner, Emma?
0:21:28 > 0:21:32Dr Chris, you just were slightly more organised.
0:21:32 > 0:21:34Yes! Victory.
0:21:34 > 0:21:36That is not a triumph!
0:21:36 > 0:21:38A career in pharmacy awaits me.
0:21:38 > 0:21:39I doubt it.
0:21:39 > 0:21:42Well, I think we've both learned today
0:21:42 > 0:21:45how important the job of the pharmacist in the hospital is.
0:21:45 > 0:21:49And I think it is definitely best left to the professionals.
0:21:49 > 0:21:51Have the prescriptions back.
0:21:51 > 0:21:52Have the pharmacist coats back.
0:21:52 > 0:21:54Thank you.
0:21:58 > 0:22:01One of Xand and my favourite activities in the summer
0:22:01 > 0:22:02is to have a barbecue.
0:22:02 > 0:22:05And today, we're having my favourite - sausages.
0:22:05 > 0:22:08But remember, a barbecue in the garden can also be full
0:22:08 > 0:22:10of potential danger!
0:22:13 > 0:22:15Don't stay out in the sun too long or you can get burnt.
0:22:15 > 0:22:19Not a worry for me, Chris, I never use anything less than factor 30.
0:22:19 > 0:22:22All right, well, be careful when you're playing ball games,
0:22:22 > 0:22:24or you could hit someone on the head.
0:22:24 > 0:22:26Not if you only use it for air guitar.
0:22:28 > 0:22:30Well, in that case, we can get on and enjoy the barbecue.
0:22:30 > 0:22:33Xand, food's ready - sausages and piping hot beans.
0:22:33 > 0:22:35Argh, my leg.
0:22:35 > 0:22:37The piping hot beans have burnt my leg!
0:22:37 > 0:22:38Injury alert.
0:22:39 > 0:22:42What should you do if someone is badly burnt?
0:22:58 > 0:23:00Well, the correct answer is B.
0:23:06 > 0:23:08Let's see if this lot get it right.
0:23:08 > 0:23:11They've not had any advice, so they're winging it.
0:23:11 > 0:23:12Go!
0:23:13 > 0:23:15Nicolas and Rohanna are both pretending
0:23:15 > 0:23:17that they've been badly burnt.
0:23:17 > 0:23:19Quick everyone, they need your help.
0:23:19 > 0:23:21OK, Let's go.
0:23:21 > 0:23:22They've used alcohol gel,
0:23:22 > 0:23:25which would be very painful if you had a burn.
0:23:25 > 0:23:29They're putting on a gauze bandage, right on to the burn,
0:23:29 > 0:23:31not a good idea on a severe burn.
0:23:31 > 0:23:33You have to take a picture!
0:23:33 > 0:23:36They've thought of using the phone, but unfortunately,
0:23:36 > 0:23:38they've used the phone to take a selfie!
0:23:38 > 0:23:39OK, done!
0:23:39 > 0:23:42Time to show you how it should be done.
0:23:42 > 0:23:43Argh!
0:23:43 > 0:23:45Oh, it hurts, I've burnt myself.
0:23:45 > 0:23:48Remember, we're showing you what to do in an emergency.
0:23:48 > 0:23:50But it's always best to get an adult.
0:23:50 > 0:23:52Don't worry, Xand, it's going to be fine.
0:23:52 > 0:23:54We pour cold running water over it
0:23:54 > 0:23:57for ten minutes using a hose, like this.
0:23:57 > 0:24:00That is the most important thing you can do because it reduces the
0:24:00 > 0:24:02temperature and it reduces scarring.
0:24:02 > 0:24:04So we do need to get Xand to hospital,
0:24:04 > 0:24:05and a good way of doing that
0:24:05 > 0:24:07is by calling 999.
0:24:07 > 0:24:09After ten minutes of cold water,
0:24:09 > 0:24:14we then want to put clingfilm on, and put it on the burn like that.
0:24:14 > 0:24:17So when you get a bad burn, you lose the top layer of skin,
0:24:17 > 0:24:19and that means you're at risk of infection,
0:24:19 > 0:24:22and so clingfilm acts like temporary skin.
0:24:22 > 0:24:25Well, thanks, Chris, my burn's feeling better already.
0:24:25 > 0:24:28- Who's ready to have another go? - KIDS:- Yes!
0:24:29 > 0:24:32So if you see someone who's badly burnt, you must...
0:24:52 > 0:24:54- How's the leg, Xand? - Oh, it's much better, thanks.
0:24:54 > 0:24:57Good. Good. What are you doing with these sausages?
0:24:57 > 0:25:00Well, I've eaten mine - they were delicious by the way -
0:25:00 > 0:25:03but I'm afraid yours got badly burnt,
0:25:03 > 0:25:05so I've poured cold water on them for ten minutes
0:25:05 > 0:25:08and then I wrapped them in clingfilm.
0:25:08 > 0:25:10HE SIGHS
0:25:12 > 0:25:13Is it time?
0:25:14 > 0:25:17- Almost.- Is it time now?
0:25:17 > 0:25:21Almost. It's time to head to the emergency department...
0:25:22 > 0:25:23- ..now.- Yes!
0:25:24 > 0:25:2612-year-old Isaac has walked,
0:25:26 > 0:25:29or should I say limped, into the emergency department with his dad.
0:25:29 > 0:25:31What's happened to your foot?
0:25:31 > 0:25:32I think I have a broken toe.
0:25:33 > 0:25:35Oh, how did that happen?
0:25:35 > 0:25:38Isaac was at his jujitsu class, he's an orange belt.
0:25:38 > 0:25:40Well, I'm a black belt.
0:25:40 > 0:25:41Really? You never said.
0:25:44 > 0:25:46Can he do the helicopter chop?
0:25:46 > 0:25:48Er, not sure.
0:25:48 > 0:25:50The chicken snap kick?
0:25:50 > 0:25:52Just a minute, Xand, you're making these moves up.
0:25:52 > 0:25:54Isaac had a move against a tough opponent.
0:25:54 > 0:25:56Oh, I'm impressed.
0:25:56 > 0:25:59He was picked up by the leg and flung through the air.
0:25:59 > 0:26:00Wow!
0:26:00 > 0:26:02But he landed awkwardly on his foot.
0:26:02 > 0:26:03- BOTH:- Ouch!
0:26:05 > 0:26:09I done this six other times to my bones.
0:26:09 > 0:26:10Six?! No way!
0:26:10 > 0:26:13Where's the doc, before he breaks something else?
0:26:15 > 0:26:19Ah-ha, here's Dr Alex Damazer, to examine Isaac's foot.
0:26:19 > 0:26:21Can you wiggle it? Oh, a little bit.
0:26:21 > 0:26:23Broken toes are often classified as minor breaks
0:26:23 > 0:26:27- and are sometimes left to fix themselves.- Is that sore?
0:26:27 > 0:26:30- Yeah.- Dr Alex needs to check if this break is more serious.
0:26:30 > 0:26:33I am going to get an X-ray of your foot, because the bit
0:26:33 > 0:26:36where you're most sore is right in the joint,
0:26:36 > 0:26:37and then we will make a plan from there.
0:26:38 > 0:26:40Even though your little toe is tiny,
0:26:40 > 0:26:44it has three bones in it called the phalanges, and they're connected to
0:26:44 > 0:26:46a metatarsal bone in your foot.
0:26:46 > 0:26:48All of these could be broken.
0:26:48 > 0:26:50That's perfect, thank you.
0:26:50 > 0:26:52Dr Alex, what's the score?
0:26:52 > 0:26:57And if you have a look, can you just see there...
0:26:57 > 0:27:01- Mm.- That bit's a bit broken, and that bit's a bit broken.
0:27:01 > 0:27:04- OK.- Having said that, the joint isn't affected,
0:27:04 > 0:27:06which is the bit we were worried about.
0:27:06 > 0:27:08- Oh, OK.- And broken toes heal very, very well.
0:27:10 > 0:27:13Good news, Isaac doesn't need a cast,
0:27:13 > 0:27:16so nurse Bea Roberts gets to work strapping his broken toe to the
0:27:16 > 0:27:19neighbouring toe to hold it in place.
0:27:19 > 0:27:22Isaac should be back at jujitsu in about two weeks.
0:27:22 > 0:27:24Hi-yah!
0:27:24 > 0:27:25- Xand!- Bye, Isaac!
0:27:27 > 0:27:31Next time on Operation Ouch, the pressure's on...
0:27:31 > 0:27:33That is extremely stressful.
0:27:33 > 0:27:35..we're in a twist...
0:27:35 > 0:27:37You see where the bone's pressing up against the skin.
0:27:37 > 0:27:39..and we face the music.
0:27:40 > 0:27:45So that's it till next time from Super Xand and his space cape.
0:27:45 > 0:27:46And Operation Ouch.
0:27:49 > 0:27:52Wait! My cape?! Ah! Stop!
0:27:52 > 0:27:54Wait! My cape!
0:27:54 > 0:27:58Keeps sweat and rain out of our eyes!
0:27:58 > 0:28:00HE CHUCKLES
0:28:00 > 0:28:02Children, who are about to go home and take medicines with them...
0:28:02 > 0:28:04Oh, sorry, sorry, sorry!
0:28:04 > 0:28:07LAUGHTER
0:28:07 > 0:28:09Aha-ha!