0:00:02 > 0:00:04Last time on Show Me What You're Made Of...
0:00:04 > 0:00:07our five caused chaos in a cosmetics factory.
0:00:07 > 0:00:10Tom, we've had a bit of a situation here -
0:00:10 > 0:00:12this isn't looking good, is it?
0:00:12 > 0:00:16Bubble baths and glitter soaps were a step too far for the boys.
0:00:16 > 0:00:19He's really winding me up!
0:00:19 > 0:00:22And it was a clean sweep for some in the boardroom.
0:00:22 > 0:00:24..And that would be the girls.
0:00:24 > 0:00:26Amazing!
0:00:27 > 0:00:30Today... Will they be able to put their best foot forward
0:00:30 > 0:00:33in one of their toughest jobs so far?
0:00:33 > 0:00:37How will they handle their strictest boss yet, in a shoe factory?
0:00:37 > 0:00:40That robot is your inspiration!
0:00:40 > 0:00:42It's never late, doesn't answer me back -
0:00:42 > 0:00:46so this is what you guys need to work like!
0:00:46 > 0:00:49And what happens when there's a surprise choice for supervisor?
0:00:49 > 0:00:51I'm worried he'll let power get to his head.
0:00:51 > 0:00:54This is Show Me What You're Made Of: UK.
0:01:00 > 0:01:04Our pampered five are continuing their working journey
0:01:04 > 0:01:05around Britain.
0:01:05 > 0:01:07This time, I'm taking them to the UK's
0:01:07 > 0:01:12biggest shoe manufacturer, near Wigan in Lancashire.
0:01:12 > 0:01:14Us Brits love our beautiful shoes.
0:01:14 > 0:01:19It's no surprise last year we spent nearly £8 billion buying them,
0:01:19 > 0:01:21with the average man owning 12 pairs,
0:01:21 > 0:01:25whilst the average woman owns a whopping 27 pairs of shoes.
0:01:25 > 0:01:27But our Madz is way above average.
0:01:28 > 0:01:31I probably own around, like, 40, 50 shoes.
0:01:31 > 0:01:3240 or 50 pairs?
0:01:32 > 0:01:34Yeah, I own quite a lot.
0:01:34 > 0:01:36Mr Lucas...!
0:01:36 > 0:01:38Up until this point, all of your bosses have said
0:01:38 > 0:01:40they DO see potential,
0:01:40 > 0:01:45but you haven't quite nailed it. Is this going to be your factory?
0:01:45 > 0:01:48I've got a really good feeling that I'll do well in this factory.
0:01:48 > 0:01:52I really like shoes - I own about 20 shoes now, and trainers.
0:01:52 > 0:01:54- Really?- Yeah.
0:01:54 > 0:01:56So clearly these five love shoes.
0:01:56 > 0:01:58Let's see if that passion still exists
0:01:58 > 0:02:00after two days making them.
0:02:02 > 0:02:05This is the Hotter shoe factory.
0:02:05 > 0:02:08They make almost 2 million pairs of shoes every year -
0:02:08 > 0:02:10that's one pair every 20 seconds.
0:02:12 > 0:02:15The company was founded almost 60 years ago,
0:02:15 > 0:02:18and for the next two days, our five will be hot on the heels
0:02:18 > 0:02:20of over 500 members of staff here,
0:02:20 > 0:02:24hoping to prove they're good enough to be offered a job.
0:02:24 > 0:02:25And who have they got to impress?
0:02:25 > 0:02:29Company director Robert, and factory manager Joan.
0:02:29 > 0:02:30Hello!
0:02:30 > 0:02:33So, Robert, can you tell us what it is that you expect
0:02:33 > 0:02:35- from your employees? - They've got to work hard,
0:02:35 > 0:02:38but you've got to work efficiently, as well.
0:02:38 > 0:02:41Joan knows this factory inside out. She's got very high standards,
0:02:41 > 0:02:43she's quite a hard taskmaster.
0:02:43 > 0:02:45I expect them to meet targets and deadlines,
0:02:45 > 0:02:49and I expect no messing round. Full concentration required.
0:02:49 > 0:02:51If this doesn't happen,
0:02:51 > 0:02:52then actions will be taken.
0:02:53 > 0:02:55Follow your lead. Thank you so much.
0:02:58 > 0:03:01It's clear Joan's a stickler for rules,
0:03:01 > 0:03:04and now they're employees here, she wants them to look the part.
0:03:04 > 0:03:06Get your tops on, guys - come on, quick...
0:03:06 > 0:03:08And before they set foot on the factory floor,
0:03:08 > 0:03:13our novice shoemakers must clock in like all of her workers.
0:03:13 > 0:03:16Put your card into the top. Let go of it...
0:03:16 > 0:03:20There's no turning back now. You're mine!
0:03:20 > 0:03:22Please don't make me regret this.
0:03:22 > 0:03:24'I am loving Joan.'
0:03:24 > 0:03:28Each pair of shoes goes through 14 different stages,
0:03:28 > 0:03:31and just 10% of the work is done by machines.
0:03:31 > 0:03:33But they're pretty impressive.
0:03:33 > 0:03:38That's the roughing robot. It's never late, doesn't answer me back.
0:03:38 > 0:03:41So this is what you guys need to work like!
0:03:41 > 0:03:43- That robot is your inspiration. - It is.
0:03:44 > 0:03:47Joan, how long have you been working here?
0:03:47 > 0:03:50- 35 years.- So you've been working here all your life, then(?)
0:03:50 > 0:03:52Yes!
0:03:52 > 0:03:55See what I did there(?) Charmer.
0:03:56 > 0:03:58Forget sucking up to the boss, Tom -
0:03:58 > 0:04:0190% of the shoemaking here is done by hand.
0:04:01 > 0:04:05You'll need to roll up your sleeves and get working to impress Joan.
0:04:05 > 0:04:07How tiring do you think that'd be?
0:04:07 > 0:04:11- Very.- Very tiring.- Very tiring. It's very, very physical.
0:04:11 > 0:04:14- Highly demanding.- Something I like. Physical.
0:04:14 > 0:04:17- Something Lucas likes!- Something you might be good at.- Yeah.
0:04:19 > 0:04:20'Well, let's see -
0:04:20 > 0:04:23'because now it's their turn to get stuck in on the production line.'
0:04:23 > 0:04:26So, welcome to your first task...
0:04:26 > 0:04:29Joan's set a tough challenge, partnering them with the machine.
0:04:29 > 0:04:32They'll be working with the electric scissors
0:04:32 > 0:04:33on a process called flash trimming -
0:04:33 > 0:04:37removing excess polyurethane from the soles of the shoes.
0:04:38 > 0:04:40When you trim these products,
0:04:40 > 0:04:42it's got to be really, really flat
0:04:42 > 0:04:45it's got to be smooth and perfectly trimmed.
0:04:45 > 0:04:47How many do we have to do?
0:04:47 > 0:04:50Well, on this operation you need to do 100 pairs an hour.
0:04:50 > 0:04:55In the same time, Joan's workers would trim 160 pairs.
0:04:55 > 0:04:57OK, guys. We know what our target is -
0:04:57 > 0:04:59three, two, one...
0:04:59 > 0:05:01Let's go!
0:05:01 > 0:05:03Oh, no...
0:05:03 > 0:05:05This job is all about hand-to-eye coordination.
0:05:05 > 0:05:09If they mess up, the shoes will be ruined.
0:05:10 > 0:05:11It won't go in!
0:05:11 > 0:05:15- Is yours going in?- Yeah.- Mine's not.
0:05:15 > 0:05:18Nothing gets past Joan, and as she keeps tabs on the group
0:05:18 > 0:05:21she's noticed that some of them already struggling.
0:05:21 > 0:05:24Well, it is making me a LITTLE bit tense...
0:05:24 > 0:05:27Your quality's not quite up to standard at the moment, Maddie...
0:05:27 > 0:05:29- OK.- ..and you're not really quite going quick enough.
0:05:29 > 0:05:33Two stations down, Tom's steaming ahead -
0:05:33 > 0:05:37but in this task quality is just as important as quantity.
0:05:39 > 0:05:41- Tom...- Yeah. Look at this.
0:05:41 > 0:05:44- Do you think that's acceptable?- No.
0:05:44 > 0:05:45It's rubbish!
0:05:45 > 0:05:50At her station, Madz's love of shoes is translating to her work.
0:05:50 > 0:05:52Let me have a look at this one...
0:05:52 > 0:05:55Madz, look at that. It's excellent.
0:05:55 > 0:05:56Thank you!
0:05:56 > 0:05:59Joan's keeping an eagle eye on all of the group,
0:05:59 > 0:06:02but one of the five is really standing out.
0:06:02 > 0:06:03Lucas - very good.
0:06:03 > 0:06:06That's the best one.
0:06:06 > 0:06:09- You have an eye for detail. Well done.- Thank you.
0:06:09 > 0:06:11Now I'm being told I'm doing a good job,
0:06:11 > 0:06:13it kind of makes it feel special for me.
0:06:15 > 0:06:19Lucas is a master of hand-to-eye coordination.
0:06:20 > 0:06:21In fact, he could win a medal in it.
0:06:23 > 0:06:24Do not let me down!
0:06:25 > 0:06:27He's getting quite good.
0:06:29 > 0:06:31Praise isn't something Lucas is used to.
0:06:32 > 0:06:35Lucas, you're getting water everywhere...
0:06:35 > 0:06:37He's had a bumpy ride so far.
0:06:37 > 0:06:38He's really winding me up!
0:06:38 > 0:06:40And in three factories,
0:06:40 > 0:06:43he's got himself demoted four times.
0:06:43 > 0:06:45I'm going to have to take you off this job. OK?
0:06:48 > 0:06:50Lucas's remarkable turnaround
0:06:50 > 0:06:53has been picked up by his fellow workers.
0:06:53 > 0:06:55I'm very surprised at Lucas,
0:06:55 > 0:06:59cos he's normally messing about, not doing the task.
0:06:59 > 0:07:01I'm trying to concentrate and do my best,
0:07:01 > 0:07:03and just...just focus.
0:07:03 > 0:07:06I don't think anyone was expecting it - ever.
0:07:07 > 0:07:09- Lucas...- Yeah?
0:07:09 > 0:07:11How are you? Good.
0:07:11 > 0:07:15I actually think I might make it to 100. It's good.
0:07:15 > 0:07:18- I feel like we may have found your factory!- Yeah.- Yeah?
0:07:19 > 0:07:24He has struggled to focus in every single factory, apart from this one.
0:07:24 > 0:07:28They could be developed. Under the right person,
0:07:28 > 0:07:30he will go to the top of the mountain for you.
0:07:30 > 0:07:31- Look at him!- Yeah.
0:07:31 > 0:07:33You know, he's so focused there.
0:07:33 > 0:07:36And he really wants to win.
0:07:37 > 0:07:40Each of our five's performance is crucial,
0:07:40 > 0:07:43because at the end of the task Joan will decide
0:07:43 > 0:07:46who has earned a promotion, and who will be demoted.
0:07:48 > 0:07:49OK...
0:07:49 > 0:07:51That's it, your shift's over.
0:07:51 > 0:07:53Stop. Turn those machines off.
0:07:55 > 0:07:57As the factory day comes to an end,
0:07:57 > 0:08:01Joan's ready to reveal who's put their best foot forward.
0:08:01 > 0:08:04The group's target was to trim 100 pairs of shoes each
0:08:04 > 0:08:06in an hour.
0:08:06 > 0:08:09Your boss, Joan, has assessed your worth.
0:08:09 > 0:08:12If we could start, please, with Eloushka, Joan.
0:08:12 > 0:08:14I thought your quality was good,
0:08:14 > 0:08:17but your performance could be increased.
0:08:17 > 0:08:18You done 36 pairs.
0:08:19 > 0:08:20Maddie,
0:08:20 > 0:08:23unfortunately your quality wasn't so good,
0:08:23 > 0:08:24and in the hour, Maddie,
0:08:24 > 0:08:28you completed 23 pairs of shoes.
0:08:28 > 0:08:29Need more from you, Maddie.
0:08:29 > 0:08:30Tom...
0:08:30 > 0:08:34- I thought your movements were very quick...- Thank you.
0:08:34 > 0:08:37..but I thought your quality was very, very poor.
0:08:37 > 0:08:39You achieved 30.
0:08:39 > 0:08:42- Madz...- I thought your quality was excellent.
0:08:42 > 0:08:44And you done 37 pairs.
0:08:44 > 0:08:46- Thank you!- Well done, Madz. - Thank you.
0:08:46 > 0:08:48And finally...
0:08:48 > 0:08:50how has Lucas done here today, Joan?
0:08:50 > 0:08:53I thought your concentration was exceptional.
0:08:53 > 0:08:56You actually achieved 54.
0:08:56 > 0:08:58So, well done, Lucas.
0:09:00 > 0:09:02Lucas, you must be absolutely delighted.
0:09:02 > 0:09:05I never had anyone, like, so confident in me,
0:09:05 > 0:09:08except for my mum and dad. So...thank you.
0:09:08 > 0:09:11So, Joan, can you tell us who you will be demoting?
0:09:11 > 0:09:12Eloushka,
0:09:12 > 0:09:14Maddie and Tom.
0:09:14 > 0:09:16And promoted is Lucas
0:09:16 > 0:09:17and Madz.
0:09:17 > 0:09:19- Amazing. Well done!- Well done.
0:09:21 > 0:09:23I knew I'd make it one day.
0:09:24 > 0:09:27I do think he's supervisor material,
0:09:27 > 0:09:30but we'll see how it goes tomorrow, and then we can look again.
0:09:30 > 0:09:32How do you feel about the fact that Lucas has done
0:09:32 > 0:09:34so amazingly well in this factory?
0:09:34 > 0:09:36I'm sort of surprised.
0:09:36 > 0:09:39Is there any part of you, Eloushka,
0:09:39 > 0:09:40that's a tiny bit envious?
0:09:40 > 0:09:42There's more than a little bit.
0:09:42 > 0:09:44STACEY LAUGHS
0:09:44 > 0:09:47So there's the potential for you to be made supervisor tomorrow -
0:09:47 > 0:09:49you've just got to play your cards right.
0:09:49 > 0:09:51Yayyyy!
0:09:52 > 0:09:56I'm really over the moon, and I'm so happy I've finally got promoted,
0:09:56 > 0:09:58and then possibly become a supervisor.
0:09:58 > 0:10:00This has...got me up.
0:10:00 > 0:10:03I don't think I'm going to sleep tonight.
0:10:03 > 0:10:06The idea of Lucas being a supervisor...
0:10:06 > 0:10:08It's like a horror film.
0:10:08 > 0:10:10SCARY MUSIC
0:10:18 > 0:10:21With disappointing results from the demoted three,
0:10:21 > 0:10:23they have got a long night ahead of them.
0:10:25 > 0:10:27They're lucky enough to have almost everything they want at home.
0:10:29 > 0:10:31..but I want to show Maddie, Eloushka and Tom
0:10:31 > 0:10:33what life COULD be like for them
0:10:33 > 0:10:36if the shoe were on the other foot.
0:10:36 > 0:10:39So I brought them to Wood Street Mission in Manchester,
0:10:39 > 0:10:41a children's charity. Hey, guys.
0:10:41 > 0:10:45It's been helping local families in need for almost 150 years.
0:10:45 > 0:10:47- Hi, there.- How do you do?
0:10:47 > 0:10:49'Rosanne Sweeney is the manager here,
0:10:49 > 0:10:52'and oversees the charity's community shop.'
0:10:52 > 0:10:55Well, we're sorting school uniform for our shop upstairs...
0:10:55 > 0:10:57And this all looks brand-new.
0:10:57 > 0:10:58That's right, we kitted out
0:10:58 > 0:11:01about 2,500 children the new school year this year.
0:11:01 > 0:11:06'Donations that come in include food, toys and clothes,
0:11:06 > 0:11:08'which are all on offer in the shop.'
0:11:08 > 0:11:09How does the system work here?
0:11:09 > 0:11:12You don't need money to buy items -
0:11:12 > 0:11:14families basically get a budget,
0:11:14 > 0:11:18a points allocation based on the number of kids they have,
0:11:18 > 0:11:20and they can come in and spend that in the shop.
0:11:20 > 0:11:21It's amazing.
0:11:21 > 0:11:24We're helping a lot of great families, great kids.
0:11:24 > 0:11:27What, thousands of kids that need your help?
0:11:27 > 0:11:29Manchester actually has one of the highest rates
0:11:29 > 0:11:31of child poverty in the country,
0:11:31 > 0:11:34and one in three children living locally
0:11:34 > 0:11:36are living below the poverty line.
0:11:36 > 0:11:38It really does give you a reality check -
0:11:38 > 0:11:41I mean, I knew there was a LITTLE bit of poverty,
0:11:41 > 0:11:42but I just didn't know to this extent.
0:11:44 > 0:11:46Back near Wigan, I've got a very different evening planned
0:11:46 > 0:11:48for the promoted pair.
0:11:48 > 0:11:52They're meeting a family who have the shoe factory in their blood.
0:11:52 > 0:11:55Hi, Lucas, how are you? I'm Sue. Come on in.
0:11:55 > 0:11:58Sue, her son Mark and his partner Donna have worked at the factory
0:11:58 > 0:12:01for over 60 years between them.
0:12:01 > 0:12:04And I'm hoping their combined experience
0:12:04 > 0:12:05will show Lucas and Madz
0:12:05 > 0:12:08that hard work brings its own rewards.
0:12:08 > 0:12:09So, where do you guys work?
0:12:09 > 0:12:11Well, I work in the factory myself,
0:12:11 > 0:12:14I'm downstairs where you've been today,
0:12:14 > 0:12:16I'm the team leader of all them groups.
0:12:16 > 0:12:17I've been there since I was 15.
0:12:17 > 0:12:19Well, I work in the contact centre.
0:12:19 > 0:12:22I started off there 11 years ago taking orders on the phones.
0:12:22 > 0:12:24I now run my own team.
0:12:24 > 0:12:25I actually met Mark there,
0:12:25 > 0:12:27and that's how we ended up getting together.
0:12:27 > 0:12:31I find it quite nice how your mam started working there
0:12:31 > 0:12:32and then you followed in her footsteps.
0:12:32 > 0:12:35And I find it even better how you met your partner,
0:12:35 > 0:12:37and now you're all, like, one big family.
0:12:37 > 0:12:40So, you work there happily, basically?
0:12:40 > 0:12:43It's hard work that's earned Lucas and Madz their promotion.
0:12:44 > 0:12:46And with the chance of becoming supervisor,
0:12:46 > 0:12:48Lucas has a question for Sue.
0:12:48 > 0:12:50Is there, like, any tips you can give me?
0:12:50 > 0:12:52Just keep looking that everything is ticking along.
0:12:52 > 0:12:55There's some that don't like to be told,
0:12:55 > 0:12:58but you're in that position and you HAVE to tell them.
0:12:58 > 0:12:59So it's like "firm but fair".
0:12:59 > 0:13:01Firm but fair.
0:13:01 > 0:13:03Good luck, and I hope you get it tomorrow, eh?
0:13:06 > 0:13:08Back in Manchester,
0:13:08 > 0:13:11to get an even better insight into Wood Street Mission's work,
0:13:11 > 0:13:13our trio is meeting one of
0:13:13 > 0:13:17the 3,000 families who make use of the services on offer here.
0:13:17 > 0:13:18Whoo-hoo!
0:13:19 > 0:13:23'NK and her husband have four children.
0:13:23 > 0:13:24'And as well as RECEIVING help,
0:13:24 > 0:13:26'she volunteers here, too.'
0:13:26 > 0:13:29NK, would you be happy to explain to us
0:13:29 > 0:13:33how this charity helped you and your family?
0:13:33 > 0:13:36The programme that helps with the school uniforms and shoes,
0:13:36 > 0:13:39that's a big relief for me.
0:13:39 > 0:13:41So it takes some of the pressure off?
0:13:41 > 0:13:43It's hugely stressful
0:13:43 > 0:13:45trying to find the money all of the time,
0:13:45 > 0:13:47to buy your kids everything that they need.
0:13:47 > 0:13:50It's not an easy task at all.
0:13:50 > 0:13:51Being one of four,
0:13:51 > 0:13:53when it comes to buying school uniforms
0:13:53 > 0:13:55and buying new shoes,
0:13:55 > 0:13:58it really rounds up to a lot of money.
0:13:58 > 0:14:02My parents don't have to worry much about the uniforms, cos, like,
0:14:02 > 0:14:04you've just spent all your money on the uniforms
0:14:04 > 0:14:06and they won't have, like, enough money for other things.
0:14:06 > 0:14:09That makes total sense. And I think our three,
0:14:09 > 0:14:11they're the first to admit
0:14:11 > 0:14:14that they do expect a lot from their folks. Right?
0:14:14 > 0:14:17Well, I'd ask my parents, "Can I have these new shoes?"
0:14:17 > 0:14:19"Can I have this new top?" and I expect to get it.
0:14:19 > 0:14:22So when I don't get it, I'd be really upset
0:14:22 > 0:14:23or I'd really mad at my parents.
0:14:23 > 0:14:27If I ask my mum for something, like, I will really want it, but then
0:14:27 > 0:14:31if I don't get it I understand that my mum knows what I need.
0:14:31 > 0:14:33If we
0:14:33 > 0:14:36grow to accept what we can get, then we'll be happier.
0:14:36 > 0:14:38What do you make of that, Eloushka?
0:14:38 > 0:14:40Quite often I'll see, like,
0:14:40 > 0:14:42the latest item of clothing
0:14:42 > 0:14:45and I'll go and tell my mum,
0:14:45 > 0:14:47"I need this now."
0:14:47 > 0:14:50But then, actually, in the real world, you don't need it.
0:14:50 > 0:14:53Do you guys wear second-hand clothes,
0:14:53 > 0:14:55and if you do, do you mind or...?
0:14:55 > 0:14:57I don't actually mind wearing second-hand clothes,
0:14:57 > 0:15:00because at least since they're clothes
0:15:00 > 0:15:01it doesn't matter where they come from.
0:15:01 > 0:15:04If they're clean, I can still wear them,
0:15:04 > 0:15:07and I'm grateful because there's nothing wrong with it.
0:15:07 > 0:15:09Meeting NK and her family
0:15:09 > 0:15:12is certainly proving to be an eye-opening experience
0:15:12 > 0:15:14for our demoted three.
0:15:14 > 0:15:15Now I'm going to go home,
0:15:15 > 0:15:17I'm going to sort the clothes I need and want,
0:15:17 > 0:15:19and just donate them.
0:15:19 > 0:15:22- Really?- Yeah! - It's good to hear that. Thank you.
0:15:33 > 0:15:36So, it's the morning of Day 2 here at the shoe factory.
0:15:36 > 0:15:38Lucas has got a lot to prove today -
0:15:38 > 0:15:41he needs to show Joan she was right to believe in him.
0:15:41 > 0:15:43The other four have to recognise
0:15:43 > 0:15:45that he was promoted fairly and squarely,
0:15:45 > 0:15:48and if he IS made supervisor they have to accept that.
0:15:48 > 0:15:52'And I want to make sure he knows what's at stake here.'
0:15:52 > 0:15:56It's clear that yesterday you absolutely impressed, you nailed it,
0:15:56 > 0:15:59and Joan has placed so much faith in you.
0:15:59 > 0:16:01What I don't want you to do is mess it up today.
0:16:01 > 0:16:04She's like a mum to me now.
0:16:04 > 0:16:05Like, I feel like she actually has
0:16:05 > 0:16:07so much confidence in me, I don't want to let her down.
0:16:07 > 0:16:10OK, guys. Come on. Clock yourselves in again.
0:16:11 > 0:16:13But Joan's a hard boss to please.
0:16:13 > 0:16:15I expect you both to do well,
0:16:15 > 0:16:20so I expect a high level of concentration from both of you.
0:16:20 > 0:16:23The promoted pair have been tasked with gathering online orders
0:16:23 > 0:16:25before they're sent out to customers.
0:16:25 > 0:16:27They'll be working in the warehouse,
0:16:27 > 0:16:31plucking shoeboxes from the shelves and stacking them in a cage.
0:16:31 > 0:16:35It's all automatic. The target is 80 pairs in one hour.
0:16:35 > 0:16:37So go on your cage, and off you go.
0:16:40 > 0:16:43The huge warehouse is the size of a football pitch,
0:16:43 > 0:16:47and stores 350,000 pairs of shoes.
0:16:47 > 0:16:52Every week, 70,000 are ordered online and shipped to customers.
0:16:52 > 0:16:55You all right, Lucas? Let me see. EB03B02...
0:16:56 > 0:16:59- You don't have that one here. - It's there. What's that?- Oh. OK.
0:16:59 > 0:17:01EB07...
0:17:01 > 0:17:03Come on, you've got to move a bit quicker.
0:17:06 > 0:17:09In her aisle, Madz has hit the ground running.
0:17:09 > 0:17:128A03. Here we go...
0:17:12 > 0:17:14It feels easy, but obviously
0:17:14 > 0:17:17I need to be quick. And fast.
0:17:17 > 0:17:19AH07A05.
0:17:19 > 0:17:21- SP9...- How d'you do it?!
0:17:21 > 0:17:23AH07A07.
0:17:23 > 0:17:25This ain't fair!
0:17:25 > 0:17:28Lucas is struggling to locate all of his orders.
0:17:28 > 0:17:30I can't find 7.
0:17:30 > 0:17:33AH07A02...
0:17:33 > 0:17:36He hasn't quite mastered the numbering system.
0:17:36 > 0:17:39It's tricky to find things, that's what makes it really irritating.
0:17:39 > 0:17:42Wow! Where's... # A, B, C, D, E, F, G... #
0:17:42 > 0:17:44H. This way.
0:17:48 > 0:17:50Across the factory floor,
0:17:50 > 0:17:52the demoted three are on cream and polish.
0:17:52 > 0:17:57It's their job to clean and shine 30 pairs of shoes each in an hour -
0:17:57 > 0:17:59that's half of what the professionals would do
0:17:59 > 0:18:01in the same time.
0:18:01 > 0:18:04Get the sponge. Dip it in the cream... Yeah?
0:18:04 > 0:18:07..and it's got to be spread out evenly.
0:18:07 > 0:18:08I love cleaning stuff.
0:18:08 > 0:18:11- OK. So you should be good at this, then, Maddie.- Yeah.
0:18:11 > 0:18:13Once you've creamed the shoe...
0:18:13 > 0:18:15Oh, wow!
0:18:15 > 0:18:17So then, you polish the shoe.
0:18:17 > 0:18:20- It sounds simple enough... - Let's go!
0:18:24 > 0:18:29After a poor show yesterday, this is Tom's chance to turn things around.
0:18:29 > 0:18:31- Would YOU buy that?- Yes.
0:18:31 > 0:18:33Good.
0:18:34 > 0:18:36And he's not the only one looking to up his game.
0:18:36 > 0:18:39Eloushka missed out on a promotion by a whisker.
0:18:39 > 0:18:41So she wants to do well now.
0:18:41 > 0:18:43And with a little help from Joan...
0:18:43 > 0:18:46Put your fingers inside...
0:18:46 > 0:18:47Hold it like that.
0:18:47 > 0:18:49You can go all the way round.
0:18:50 > 0:18:52- Perfect.- Thank you.
0:18:53 > 0:18:57'All of the demotees seem to be pulling their socks up today.'
0:18:57 > 0:18:58- Mandy...!- Yeah?
0:18:58 > 0:19:02- How's it going? - Erm, I'm really enjoying the task.
0:19:02 > 0:19:05I'm finding it quite... relaxing in a way.
0:19:05 > 0:19:09I think my speed is improving, but I'm going to up it even more.
0:19:09 > 0:19:13Next door, Tom is now buffing his way to shoe-shining success.
0:19:13 > 0:19:15I've got the hang of it now.
0:19:15 > 0:19:18Can you see that?
0:19:18 > 0:19:20With one final cream and polish...
0:19:20 > 0:19:23Eloushka managed to shine 25 pairs of shoes -
0:19:23 > 0:19:24five less than the target.
0:19:24 > 0:19:27Maddie left an impressive 32 gleaming,
0:19:27 > 0:19:31and Tom outshone them all, with a total of 40.
0:19:31 > 0:19:33When I was little I struggled to get my shoes on.
0:19:33 > 0:19:36My mum would always tell me, "Stick the tongue out."
0:19:36 > 0:19:38So... It still doesn't work!
0:19:39 > 0:19:42There you go. You can have that one.
0:19:45 > 0:19:47No. Wrong way.
0:19:47 > 0:19:48This way...
0:19:48 > 0:19:51Back in the warehouse, with the supervisor's job on the cards,
0:19:51 > 0:19:53Lucas knows he has to deliver.
0:19:53 > 0:19:55Joan...!
0:19:55 > 0:19:58But nailing the online orders has been tough.
0:19:58 > 0:20:00He turns to his new boss and mentor for guidance.
0:20:00 > 0:20:02Lucas, tell me why you're struggling.
0:20:02 > 0:20:05I don't know - I literally don't know the place and it makes it just
0:20:05 > 0:20:08a bit annoying. Like, 05, I've got no clue what that is.
0:20:08 > 0:20:1005 is this whole deck.
0:20:10 > 0:20:12And that one there is 06.
0:20:12 > 0:20:15So 7 would be...
0:20:15 > 0:20:17- There.- 07...
0:20:18 > 0:20:20- BEEP - Perfect.
0:20:20 > 0:20:21OK. Nice.
0:20:21 > 0:20:22Perfect. Well done!
0:20:22 > 0:20:24That's it, you got the hang of it now.
0:20:25 > 0:20:26Joan...?
0:20:26 > 0:20:29I saw that you went to help Lucas.
0:20:29 > 0:20:32- I did.- He was going "Joan, Joan! Where are you?"
0:20:32 > 0:20:33He's doing fine now.
0:20:33 > 0:20:37And now he understands, he's away, and I can see the enthusiasm.
0:20:37 > 0:20:40Both him AND Madz. They're really enthusiastic.
0:20:40 > 0:20:42High praise indeed!
0:20:42 > 0:20:45But I still believe Lucas can go the extra mile.
0:20:45 > 0:20:48I can't begin to tell you, Joan, he's like a different...
0:20:49 > 0:20:51Is he? Really?
0:20:51 > 0:20:52Finally.
0:20:52 > 0:20:54BEEP OK, guys...!
0:20:54 > 0:20:56Lucas... Madz!
0:20:58 > 0:21:00- Madz...?- Yeah. I'm here.
0:21:00 > 0:21:02Oh...! SHE LAUGHS
0:21:02 > 0:21:05- OK, that's it now. Time is up. - Time's up!
0:21:05 > 0:21:07Joan is going to assess your work,
0:21:07 > 0:21:11and then we're going to catch up, ready for the final task.
0:21:12 > 0:21:14- Hello!- Shut up.
0:21:14 > 0:21:17After a good effort from both promotees,
0:21:17 > 0:21:20they've managed to stack 65 boxes.
0:21:20 > 0:21:22But has Lucas done enough?
0:21:25 > 0:21:26It's up to Joan.
0:21:26 > 0:21:29- Hiya, Lucas.- Hiya.
0:21:29 > 0:21:32I know you started off a little bit slow this morning,
0:21:32 > 0:21:34but once you understood the locations
0:21:34 > 0:21:36you were right into it.
0:21:36 > 0:21:39You concentration's been absolutely full-on.
0:21:39 > 0:21:43So what I'd like to do with you on the last task this afternoon is,
0:21:43 > 0:21:46I'd like to make you the supervisor.
0:21:46 > 0:21:48What do you feel about that?
0:21:48 > 0:21:50Like, over the moon. Awesome.
0:21:50 > 0:21:53It's tough, and you might have to fall out with your friends...
0:21:53 > 0:21:57but you've got to make sure that this production line works.
0:21:57 > 0:22:00News of Lucas's rise has reached the others -
0:22:00 > 0:22:02and not everyone's celebrating.
0:22:02 > 0:22:04We don't want Lucas to be supervisor.
0:22:04 > 0:22:06He messes around a lot,
0:22:06 > 0:22:08and even though he's done really well in this factory,
0:22:08 > 0:22:10I'm worried he'll let power get to his head.
0:22:10 > 0:22:12- Yeah.- He's the kind of person who would.
0:22:15 > 0:22:16Well, whether THEY like it or not,
0:22:16 > 0:22:20Lucas is at the helm for the group's final task.
0:22:20 > 0:22:22And his first job is to brief his team.
0:22:23 > 0:22:26I expect quality and speed.
0:22:26 > 0:22:28And work at your best.
0:22:28 > 0:22:30If you don't achieve or perform,
0:22:30 > 0:22:32you're not only letting yourselves down -
0:22:32 > 0:22:34you're letting Lucas down, as well.
0:22:34 > 0:22:37The four are working on the finishing line.
0:22:37 > 0:22:38This is the last stop
0:22:38 > 0:22:40before the shoes leave the warehouse
0:22:40 > 0:22:42to go to the shops or customers.
0:22:42 > 0:22:44Target is 85.
0:22:44 > 0:22:47And you have one hour to complete it.
0:22:47 > 0:22:48So... Get working.
0:22:52 > 0:22:57Tom's job is to stuff the shoes with tissue paper, and tag them.
0:22:57 > 0:23:00Eloushka's on quality control, and tying laces.
0:23:00 > 0:23:04There's a mark on the leather that I can't get out with a crayon.
0:23:04 > 0:23:06So that's going to be a reject, OK?
0:23:06 > 0:23:10Maddie's making box lids and on final inspection.
0:23:10 > 0:23:13At the last station is Madz, who's boxing the shoes.
0:23:13 > 0:23:15I'm not liking it.
0:23:15 > 0:23:17I think it's because I find it too tricky.
0:23:17 > 0:23:21Supervisor Lucas keeps an eye on each part of the process.
0:23:21 > 0:23:25Tom, unfortunately, this is kind of poor. No rough edges, OK?
0:23:25 > 0:23:27That was, like, my first one.
0:23:27 > 0:23:30- JOAN:- Do you think that's excusable because it's his first one?
0:23:30 > 0:23:33Just for once. Cos I'm a nice boss.
0:23:34 > 0:23:37Joan is by Lucas's side to offer support and make
0:23:37 > 0:23:39sure everything is ticking along as it should be.
0:23:39 > 0:23:41But it isn't.
0:23:41 > 0:23:43We're never going to reach 80 or 85, are we?
0:23:43 > 0:23:45If Tom's not putting them on quick enough,
0:23:45 > 0:23:48they'll never come off the line at the other end in that speed.
0:23:48 > 0:23:51Tom, I think you might need to speed up a bit more,
0:23:51 > 0:23:53otherwise we won't hit our target.
0:23:53 > 0:23:55It feels like Tom is struggling in terms of speed and because
0:23:55 > 0:23:59he's at the start of the production line it's evident,
0:23:59 > 0:24:01so all eyes are on him.
0:24:02 > 0:24:06But Tom doesn't think the problems start with him.
0:24:06 > 0:24:10I'm not really slowing down the line cos they're the last pair I did
0:24:10 > 0:24:12and Eloushka hasn't got to them yet,
0:24:12 > 0:24:15so I don't think it really makes a difference.
0:24:16 > 0:24:21- Lucas, is there, like, a label in there?- Should be, yes.
0:24:22 > 0:24:25Tom, I've got to put a label in this one.
0:24:25 > 0:24:28- What's that?- Size seven.
0:24:28 > 0:24:29Thank you.
0:24:31 > 0:24:34Yeah, that WAS my fault!
0:24:34 > 0:24:36Funny man Tom is seeing the funny side.
0:24:36 > 0:24:38Tom, you're not moving quick enough.
0:24:38 > 0:24:42But he's still slowing the team down so boss Lucas has taken action.
0:24:42 > 0:24:46- Maddie, go up the line and help Tom, OK?- All right.
0:24:46 > 0:24:49Don't forget about him, he needs your help.
0:24:49 > 0:24:52- Can you grab me another pair of shoes?- Sure.- That one there.
0:24:52 > 0:24:57I've sent Maddie down there to speed Tom up and to speed the line up.
0:25:00 > 0:25:04We need to make 85 so if we work a little bit faster...
0:25:04 > 0:25:08It looks like Lucas's quick thinking is paying off.
0:25:08 > 0:25:10- Yeah, they're doing much better now.- Yes, look at that.
0:25:12 > 0:25:15- And your team is working really well for you, as well.- Yes!
0:25:15 > 0:25:17But you're the one who's leading them,
0:25:17 > 0:25:18you're the one who's guiding them.
0:25:18 > 0:25:20You're doing an excellent job right now,
0:25:20 > 0:25:24the line's not slowing down and I'm really proud of you.
0:25:24 > 0:25:27- Buddy! Keep at it.- Yeah, cheers.
0:25:29 > 0:25:32As the clock strikes the hour, time's up on the final task.
0:25:32 > 0:25:36OK, guys, we're finished. Well done.
0:25:36 > 0:25:38Under Lucas's guidance,
0:25:38 > 0:25:42the team have managed to work through 59 pairs of shoes -
0:25:42 > 0:25:45just 26 short of their target of 85.
0:25:48 > 0:25:51In the boardroom, waiting to judge their efforts,
0:25:51 > 0:25:54are Joan and company director Robert.
0:25:54 > 0:25:58OK, gang, your big boss is back in town.
0:25:58 > 0:26:01Joan is telling me that you've worked hard, committed yourself.
0:26:01 > 0:26:05- I thought they worked absolutely fantastically together.- OK.
0:26:05 > 0:26:09- If we start with Tom. Tom didn't start off brilliantly?- He didn't.
0:26:09 > 0:26:12But he did have very quick movements, Tom,
0:26:12 > 0:26:15he worked really well. So well done, Tom.
0:26:15 > 0:26:16How was Madz?
0:26:16 > 0:26:18In the first task, she done very well.
0:26:18 > 0:26:21So much so that she got promoted.
0:26:21 > 0:26:25- I'm happy that I did as well as I could.- Maddie, oh, Maddie.
0:26:25 > 0:26:30She's an absolute sweetheart but we've had issues with speed.
0:26:30 > 0:26:33You sort of need to start thinking yourself,
0:26:33 > 0:26:35to use your own initiative.
0:26:35 > 0:26:38Eloushka, the question on everyone's lips -
0:26:38 > 0:26:41how was Lucas as a supervisor?
0:26:41 > 0:26:43I have to say he did surprise me.
0:26:43 > 0:26:47- I thought he did actually do quite well.- Really?- Yeah.
0:26:47 > 0:26:50- She was very respectful towards Lucas.- He deserved it.
0:26:50 > 0:26:53For the first time, I'm proud of you, Lucas.
0:26:55 > 0:26:57- Lucas!- He was racing ahead.
0:26:57 > 0:27:01He had a different technique to the rest and he was so focused.
0:27:01 > 0:27:05What has Joan done that has made such a difference?
0:27:05 > 0:27:07You really had so much confidence in me.
0:27:07 > 0:27:10You gave me the help I needed whenever I needed it.
0:27:10 > 0:27:13You respond really well to encouragement,
0:27:13 > 0:27:15but I think you need to learn to respond
0:27:15 > 0:27:17without the encouragement, as well.
0:27:17 > 0:27:19OK.
0:27:19 > 0:27:23Some of you potentially could be hired, were you over 18 and
0:27:23 > 0:27:25seeking employment.
0:27:25 > 0:27:29Joan, please may you tell me the names of the children that
0:27:29 > 0:27:32you would be willing to hire, if you could?
0:27:32 > 0:27:33Tom.
0:27:33 > 0:27:35Madz.
0:27:35 > 0:27:36Eloushka.
0:27:37 > 0:27:39- And Lucas.- Congratulations.
0:27:42 > 0:27:45Who would be your star employee, Joan?
0:27:45 > 0:27:48- It has to be Lucas.- OK, Lucas.
0:27:48 > 0:27:49Congratulations.
0:27:54 > 0:27:55Next time on Show Me What You're Made Of...
0:27:55 > 0:27:58Slow down, yeah? I've had enough of you.
0:27:58 > 0:28:01- Our five start work with thousands of chickens on an egg farm.- Whoa!
0:28:01 > 0:28:04A little bit of chicken korma would be lovely.
0:28:04 > 0:28:06Will they get in a flap?
0:28:08 > 0:28:11- Or will everyone keep their heads held high?- First time lucky.