0:00:03 > 0:00:09I'm Stacey Dooley. Pets are fab, but seeing them unwell is no fun.
0:00:09 > 0:00:13And that's where places like this with their awesome vets come to the
0:00:13 > 0:00:17rescue, working 24/7 to get the animals well again.
0:00:18 > 0:00:20Meet rookie vet Rory...
0:00:20 > 0:00:22Oh, I do love a friendly rabbit.
0:00:22 > 0:00:24Smells like dog sick. Eurgh!
0:00:24 > 0:00:27..every pet's best friend, Cheryl...
0:00:27 > 0:00:28Hello!
0:00:29 > 0:00:31- LAUGHTER - Ow! That really hurt!
0:00:32 > 0:00:35..the coolest vet in town, Cat...
0:00:35 > 0:00:37Come on, honey. Well, that's fine, you just sweep the floor
0:00:37 > 0:00:39while you come on in.
0:00:39 > 0:00:41..and always caring, gentle James.
0:00:41 > 0:00:43Aren't you gorgeous?
0:00:43 > 0:00:45- GEESE HONKING - Argh! You can see what I mean!
0:00:49 > 0:00:51They are the vets with the pets factor.
0:00:58 > 0:01:00Coming up on today's show...
0:01:01 > 0:01:03..Cheryl gets a surprise present...
0:01:03 > 0:01:06- Oh!- ..from a piddling Pomeranian.
0:01:06 > 0:01:07Thank you very much!
0:01:09 > 0:01:13James discovers something nasty lurking inside this poorly python.
0:01:13 > 0:01:15We are concerned now, yeah.
0:01:16 > 0:01:18And vet Cat gets an earful...
0:01:18 > 0:01:19DOG GROANS
0:01:19 > 0:01:21..from a very ticklish Cavapoo.
0:01:21 > 0:01:23Oh, they're so itchy, aren't they?
0:01:25 > 0:01:26First, it's off to Bristol
0:01:26 > 0:01:29to join our super caring vet, James.
0:01:30 > 0:01:32Here he is!
0:01:32 > 0:01:35James has been a vet for almost ten years.
0:01:35 > 0:01:36I think he's ready to come home.
0:01:36 > 0:01:39And in that time, he's seen some interesting sights.
0:01:39 > 0:01:40She's so fluffy!
0:01:41 > 0:01:43I'm just covered in hair!
0:01:45 > 0:01:48And he's certainly smelled some smells.
0:01:48 > 0:01:50This is the real stomach-churner. Eurgh!
0:01:52 > 0:01:54It's all coming through. Oh!
0:01:54 > 0:02:00I can cope with the goriest of operations, but the moment I smell
0:02:00 > 0:02:02something poo-related...
0:02:02 > 0:02:04Oh, dear!
0:02:04 > 0:02:06..I can feel myself starting to gag.
0:02:06 > 0:02:08Bye!
0:02:10 > 0:02:11Oh, the joys of the job!
0:02:13 > 0:02:15But it's a patient with the dreaded toilet troubles
0:02:15 > 0:02:17that's heading his way today.
0:02:17 > 0:02:19Come on in.
0:02:19 > 0:02:22And what's more, he might be a bit of a handful.
0:02:22 > 0:02:23What have we got in here? Look.
0:02:23 > 0:02:24Wow!
0:02:25 > 0:02:29Animal lover Ella is here with her mum and Pretzel,
0:02:29 > 0:02:31a gorgeous royal python.
0:02:32 > 0:02:33Blimey!
0:02:35 > 0:02:37Ella looks after loads of pets at home and they all love
0:02:37 > 0:02:39their daily grub.
0:02:39 > 0:02:40BURP!
0:02:40 > 0:02:42Except His Majesty,
0:02:42 > 0:02:44poor old Pretzel, the royal python.
0:02:44 > 0:02:48Pythons eat mice and rats and feed by constricting their prey
0:02:48 > 0:02:49and swallowing them whole.
0:02:49 > 0:02:51HISSING AND CRYING
0:02:51 > 0:02:55But Pretzel hasn't eaten anything for more than two months.
0:02:55 > 0:02:57Even for snakes, that's a long time.
0:03:00 > 0:03:05Ella is now concerned that there's something really wrong with Pretzel.
0:03:05 > 0:03:07They can go quite a while without eating
0:03:07 > 0:03:08but it's just not healthy for them.
0:03:10 > 0:03:12And he hasn't been to the toilet for a while,
0:03:12 > 0:03:14just because he hasn't been eating.
0:03:14 > 0:03:16So I think it's time to take him to the vet.
0:03:16 > 0:03:17It's a great idea, Ella.
0:03:17 > 0:03:19Let's see what James can do.
0:03:20 > 0:03:22Well, here we go.
0:03:22 > 0:03:24I haven't handled a snake for quite some time,
0:03:24 > 0:03:26I think since we qualified.
0:03:26 > 0:03:29My experience with snakes is a little bit limited, if I'm honest.
0:03:29 > 0:03:32And when I do see them, my first reaction normally is to think,
0:03:32 > 0:03:34"Oh, my gosh, what have we got here?"
0:03:35 > 0:03:38So will he be happy for me to just lift him right up, yeah?
0:03:38 > 0:03:39It's all right, yeah.
0:03:39 > 0:03:41All right, let's have a look.
0:03:41 > 0:03:44Now, then. Hi, Pretzel.
0:03:44 > 0:03:45How are we doing?
0:03:48 > 0:03:51He's having a good look at me, there, isn't he?
0:03:51 > 0:03:53Aren't you? I love him.
0:03:53 > 0:03:55- He's lovely.- I do. I know.
0:03:55 > 0:03:57I think I'm slightly smitten.
0:03:57 > 0:03:59He's a friendly fella all right, but James
0:03:59 > 0:04:03needs to get to the bottom of what's making Pretzel feel pants.
0:04:03 > 0:04:05So when was the last time he had a poo?
0:04:05 > 0:04:08- Five months ago?- Is it? Really? - Yeah.
0:04:08 > 0:04:12Five months without anything going in or out of Pretzel, you know,
0:04:12 > 0:04:14at this stage, I can't rule out the worst.
0:04:16 > 0:04:19I'm just slightly concerned about, if for any reason,
0:04:19 > 0:04:24there's something blocking the passage from front to back, so,
0:04:24 > 0:04:27I think the best thing for us to do is get some X-rays taken.
0:04:29 > 0:04:31There we go, Mr Pretzel.
0:04:33 > 0:04:37I'm feeling nervous but I know that James knows what he's doing and he's
0:04:37 > 0:04:39put me at ease because Pretzel's in good hands.
0:04:39 > 0:04:41I'm just going to try and stay positive.
0:04:43 > 0:04:46The pressure is really on for James now to find out what's putting this
0:04:46 > 0:04:48poorly python off his food.
0:04:55 > 0:04:57Next, we're in Essex with Cheryl.
0:04:59 > 0:05:01Hello, Basil. I know you're a bit worried.
0:05:01 > 0:05:04She sees a never-ending stream of puppies.
0:05:04 > 0:05:07Oh, you're so perfect, aren't you?
0:05:07 > 0:05:10I'm a sucker for cute puppies.
0:05:10 > 0:05:11I love them, love them all!
0:05:11 > 0:05:13One big cuddle.
0:05:14 > 0:05:17Tiny little bulldogs that you can just pick up and cuddle
0:05:17 > 0:05:20and Labradors are super cute.
0:05:20 > 0:05:21I just love them!
0:05:22 > 0:05:25So Cheryl's going to be made up when she sees who's in her waiting room,
0:05:25 > 0:05:28a ten-week-old Pomeranian puppy.
0:05:28 > 0:05:31Oh, my gosh. Pomeranians are my absolute favourites.
0:05:31 > 0:05:33They're just like real-life teddy bears.
0:05:33 > 0:05:35Meet Bambi.
0:05:36 > 0:05:39The new kid on the block.
0:05:39 > 0:05:42A pint-size Pomeranian with a big attitude.
0:05:44 > 0:05:48Inside, he's already punching well above his weight
0:05:48 > 0:05:49with his best friend, Timmy.
0:05:51 > 0:05:54But before he can flex his muscles out in the big, wide world,
0:05:54 > 0:05:59he's got a lot to learn. But don't worry, mate. Cheryl's got your back.
0:06:00 > 0:06:02New owners Dev and Jessica
0:06:02 > 0:06:05take their puppy parenting very seriously.
0:06:05 > 0:06:07It's time to brush Bambi's teeth.
0:06:07 > 0:06:09And you brush Timmy's hair.
0:06:09 > 0:06:13They also look after their older dog, Timmy the terrier.
0:06:14 > 0:06:18And although they do their best, including brushing their teeth with,
0:06:18 > 0:06:20wait for it, chicken flavoured toothpaste.
0:06:20 > 0:06:23Oh, it can be roast chicken toothpaste
0:06:23 > 0:06:25and then with a side of gravy,
0:06:25 > 0:06:26so that can be your mouthwash.
0:06:28 > 0:06:30Mmmm, tasty!
0:06:30 > 0:06:35But there are some jobs that only a vet can do, like his vaccinations.
0:06:35 > 0:06:37Good boy. Come on, eat it all up.
0:06:37 > 0:06:41Young puppies are so vulnerable to germs from outdoors and other dogs,
0:06:41 > 0:06:45so this little jab will soon protect Bambi.
0:06:45 > 0:06:46But Jessica is nervous.
0:06:50 > 0:06:52I don't want to watch him get his injection
0:06:52 > 0:06:55because otherwise I'm going to get really sad.
0:06:55 > 0:06:58Because he's so cute!
0:06:58 > 0:07:00I don't think he'll cry, though, because...maybe he will...
0:07:00 > 0:07:03I don't think so because he's a really brave dog.
0:07:04 > 0:07:05You'll be brave, won't you, Bambi?
0:07:08 > 0:07:09Hello. Bambi's turn.
0:07:11 > 0:07:12Hello, Bambi.
0:07:12 > 0:07:14Oh, he doesn't want to see me, does he?
0:07:14 > 0:07:16I think we need a kiss. Hello.
0:07:16 > 0:07:21Stick around, as all the excitement gets too much for nervous Bambi.
0:07:21 > 0:07:22He did a wee!
0:07:22 > 0:07:23Thank you very much!
0:07:30 > 0:07:32DOG BARKING
0:07:32 > 0:07:36Now back to James in Bristol and Pretzel the poorly python.
0:07:36 > 0:07:39James needs to X-ray Pretzel the snake
0:07:39 > 0:07:41to find out why he isn't eating.
0:07:41 > 0:07:43Mario, this one is for you.
0:07:43 > 0:07:45OK, thank you.
0:07:45 > 0:07:48He's drafted in some help in the form of reptile-loving vet, Mario.
0:07:48 > 0:07:52I said we should get him in and you are the man.
0:07:53 > 0:07:55We need our patients to be very still for X-rays,
0:07:55 > 0:07:58and that's not easy when you're dealing with a slithery snake,
0:07:58 > 0:08:01but I know Mario and Mario always has a plan.
0:08:03 > 0:08:04And he doesn't disappoint.
0:08:05 > 0:08:08For Pretzel, Mario's really ready to roll.
0:08:08 > 0:08:09Toilet roll, that is.
0:08:10 > 0:08:12This is a first for me.
0:08:12 > 0:08:15It's a great idea, though, putting a snake into a cardboard tube,
0:08:15 > 0:08:17because it won't hurt him at all but it will just mean
0:08:17 > 0:08:21that he's then nicely stretched out so we'll get a really good picture.
0:08:21 > 0:08:23And those beams will zap straight through the cardboard
0:08:23 > 0:08:25to show what's inside Pretzel.
0:08:25 > 0:08:28You can think about that the next time you're on the toilet!
0:08:29 > 0:08:33Pretzel seems to quite like it but will he stay put?
0:08:33 > 0:08:34I've got a very silly question.
0:08:34 > 0:08:37- Yeah?- Can a snake move backwards?
0:08:37 > 0:08:40Potentially. I would say yes, but actually I don't know.
0:08:43 > 0:08:45Well, best get cracking with that X-ray.
0:08:45 > 0:08:47- Right, let's go out.- Yeah.- Yeah.
0:08:47 > 0:08:50But with a body that's pretty much one massive muscle,
0:08:50 > 0:08:52a cardboard tube is no match.
0:08:52 > 0:08:54That's how keen he is to get out.
0:08:54 > 0:08:55Whoa, look at that!
0:08:55 > 0:08:58With all his muscles he's managed to break free.
0:08:59 > 0:09:02Luckily, the team have managed to get a clear picture.
0:09:03 > 0:09:06But Mario's immediately concerned by what it shows.
0:09:06 > 0:09:08There's something there.
0:09:08 > 0:09:10Would that be, that would be in its GI tract, then?
0:09:10 > 0:09:13Yes, that's what it looks like, in the GI tract, indeed.
0:09:13 > 0:09:15This isn't really what we want to be seeing.
0:09:15 > 0:09:17There's definitely something abnormal inside.
0:09:17 > 0:09:20He could have swallowed something or it could even be something more
0:09:20 > 0:09:24sinister. But either way, this isn't looking very good.
0:09:27 > 0:09:31I think at this stage, we are concerned now, yeah.
0:09:31 > 0:09:34I think we're going to have to think about how to unblock this.
0:09:34 > 0:09:36Whether we go in surgically or try medication...
0:09:39 > 0:09:41..but, yeah, we need to come up with a plan.
0:09:43 > 0:09:46Stay with us as James and Mario discover the shocking cause
0:09:46 > 0:09:48of Pretzel's blockage.
0:09:48 > 0:09:49Oh, there we go. Well...
0:09:50 > 0:09:54And Cheryl gives brave Bambi his jabs.
0:09:54 > 0:09:55Oh, baby.
0:09:55 > 0:09:58But it's all too much for owner Jessica.
0:09:58 > 0:10:00I don't even want to look at him.
0:10:00 > 0:10:01I'm going to face the wall.
0:10:05 > 0:10:08Next, we're in Sheffield with Cat the vet.
0:10:09 > 0:10:10Good boy.
0:10:11 > 0:10:15Home is this family farm that she shares with her two children,
0:10:15 > 0:10:17husband Dave and countless animals.
0:10:19 > 0:10:21They're cheeky baby lambs, aren't they?
0:10:21 > 0:10:22Aww, look!
0:10:22 > 0:10:25And this morning, three-year-old Felicity is helping out
0:10:25 > 0:10:27with the first chore of the day.
0:10:27 > 0:10:30Right, let's go see if we can find any eggs.
0:10:30 > 0:10:32HENS CLUCKING
0:10:32 > 0:10:34I may work in the city, but I grew up in the country
0:10:34 > 0:10:36and that's where I got my love of animals.
0:10:39 > 0:10:41Give her a big cuddle.
0:10:41 > 0:10:42Aww!
0:10:42 > 0:10:45- That's nice. Do you like her?- Yeah.
0:10:46 > 0:10:50Mmm, you can't beat eggs for breakfast.
0:10:50 > 0:10:52One, two...
0:10:54 > 0:10:55..three.
0:10:55 > 0:10:56And what number is this?
0:10:58 > 0:11:00- Four.- Four. Good job.
0:11:01 > 0:11:06But for Cat, it's time to leave the tranquillity of the farm behind.
0:11:06 > 0:11:08She's off to get vetting.
0:11:08 > 0:11:09BARKING
0:11:09 > 0:11:11MEOWING
0:11:11 > 0:11:14From the minute I walk through the door at work, it's so full-on.
0:11:14 > 0:11:16- BARKING - But I love it.
0:11:16 > 0:11:18HOWLING
0:11:20 > 0:11:23And the winner of this bonkers bark-off is Elliot's dog,
0:11:23 > 0:11:24Jasper the Cavapoo.
0:11:24 > 0:11:26GROWLING
0:11:26 > 0:11:30This funny old noise seems to be stemming from a problem
0:11:30 > 0:11:32with those big, floppy ears.
0:11:32 > 0:11:37He just started itching them on the side of doors and the basket.
0:11:37 > 0:11:39He just shakes his head a lot and he's a bit more vocal...
0:11:39 > 0:11:41HOWLING
0:11:41 > 0:11:44..when you touch his ears, as you can tell. He's very sensitive.
0:11:46 > 0:11:50You're not kidding. It looks like it's driving him round the bend.
0:11:50 > 0:11:53Something tells me Jasper is going to be a bit of a handful.
0:11:56 > 0:11:59Jasper! Hiya, come on in.
0:12:01 > 0:12:03Let's have a look down these lugholes, then.
0:12:03 > 0:12:06So if you just hold him, give him a big, old cuddle for me.
0:12:06 > 0:12:07That's perfect.
0:12:07 > 0:12:11- GROWLING - It's not even in your ear, yet!
0:12:13 > 0:12:14GROWLING
0:12:14 > 0:12:17Oh, they're so itchy, aren't they?
0:12:19 > 0:12:21You're such a funny onion, you, aren't you?
0:12:21 > 0:12:24Give it a good rub. Oh, yeah, oh, yeah, that hits the spot.
0:12:24 > 0:12:25There it is.
0:12:26 > 0:12:29It's difficult to imagine how irritated he must be
0:12:29 > 0:12:31with all that infection in there.
0:12:31 > 0:12:33- GROWLING - Oh, I know!
0:12:33 > 0:12:36You've got hairy, old ears, haven't you, Jasper, mate?
0:12:36 > 0:12:40But in order to get the medicine in, I've got to clear all that hair out.
0:12:41 > 0:12:44For this, she's going to need some back up
0:12:44 > 0:12:47in the form of vet nurse, Ashley.
0:12:48 > 0:12:53Now obviously, only the pros should go poking around in dogs' ears.
0:12:53 > 0:12:54GROWLING
0:12:54 > 0:12:57Oh, look how much is down there.
0:12:57 > 0:13:00Keep a tight hold, Ashley!
0:13:00 > 0:13:02It's so itchy and ticklish.
0:13:03 > 0:13:04Look how sore he is.
0:13:04 > 0:13:05Look, he is quite...
0:13:05 > 0:13:09- Can you see those little pink bits on the inside, there?- Yeah.
0:13:09 > 0:13:11Now out with the yucky wax.
0:13:11 > 0:13:12It's a bit tickly.
0:13:12 > 0:13:15DOG WHINING
0:13:15 > 0:13:18But the reward is some nice, soothing ear drops.
0:13:18 > 0:13:20See? Oh, it's good, it's good, that, though, isn't it?
0:13:20 > 0:13:23Beautiful. All done.
0:13:23 > 0:13:24- Right.- Good boy.
0:13:24 > 0:13:26Well done, Jasper!
0:13:27 > 0:13:29Somehow, I don't think he'll be rushing back!
0:13:32 > 0:13:34You can't be best mates with all your patients,
0:13:34 > 0:13:36but at least he's going to feel a lot better now.
0:13:45 > 0:13:47There you go!
0:13:47 > 0:13:49We're back with Cheryl in Essex.
0:13:51 > 0:13:53She's treating her favourite animal ever,
0:13:53 > 0:13:55a cute Pomeranian puppy called Bambi.
0:13:57 > 0:14:01He needs those vital jabs so he'll be protected from diseases when he
0:14:01 > 0:14:03finally goes outdoors.
0:14:04 > 0:14:06So we'll listen to his heart.
0:14:06 > 0:14:09So if he's a person, his heart's just there, just on the left,
0:14:09 > 0:14:11and we can listen to it beating with a stethoscope.
0:14:11 > 0:14:13It's going perfectly.
0:14:13 > 0:14:16Puppies are great fun but they are a lot of hard work as well.
0:14:16 > 0:14:20So this is a critical time when we need to teach Bambi
0:14:20 > 0:14:21some vital life lessons.
0:14:21 > 0:14:24And what have we trained him? Have we taught him anything?
0:14:24 > 0:14:26- He's learned to do his number twos outside.- Oh!
0:14:26 > 0:14:28Number twos, good.
0:14:28 > 0:14:30Number ones, must try harder!
0:14:30 > 0:14:32That was his party trick!
0:14:32 > 0:14:34Thank you very much!
0:14:35 > 0:14:37Bambi's probably a bit nervous,
0:14:37 > 0:14:41which isn't a total surprise as this big needle's been lined up for him.
0:14:42 > 0:14:45So Cheryl needs the whole family's help.
0:14:45 > 0:14:47We're going to try to be really brave so that then Bambi
0:14:47 > 0:14:49- doesn't become frightened of injections.- Yeah.
0:14:49 > 0:14:52- So who's going to hold him? - I don't even want to look at him!
0:14:52 > 0:14:53No? So do you want Daddy to hold him?
0:14:53 > 0:14:54I'm going to face the wall.
0:14:54 > 0:14:58So it looks like it's down to Dev and Dad to keep Bambi steady.
0:14:58 > 0:15:01And then I'm going to go, "Oh, very brave".
0:15:01 > 0:15:03I know, you knew that was coming, didn't you?
0:15:04 > 0:15:06Perfect! All done.
0:15:08 > 0:15:10It wasn't that bad, was it?
0:15:11 > 0:15:13Especially not with that great big biscuit.
0:15:13 > 0:15:14What a good puppy.
0:15:15 > 0:15:19That little injection might not seem like a big deal to us vets because
0:15:19 > 0:15:21obviously we do it every day.
0:15:21 > 0:15:25But for Bambi and his owners, it can be quite nerve-racking.
0:15:25 > 0:15:27But it's for his own good.
0:15:27 > 0:15:29Oh, he's already going sleepy.
0:15:29 > 0:15:32I think he'll have to stay the night with me.
0:15:32 > 0:15:34- No!- That's the best part of my day,
0:15:34 > 0:15:37taking other people's puppies, definitely!
0:15:37 > 0:15:39You do that?!
0:15:39 > 0:15:40Oh, not really!
0:15:40 > 0:15:44Stop teasing, Cheryl! You're making Bambi nervous.
0:15:44 > 0:15:45He did a wee!
0:15:45 > 0:15:47He's doing another wee!
0:15:47 > 0:15:49You can definitely take him home now!
0:15:50 > 0:15:54Looks like Bambi hasn't quite got to grips with the toilet training,
0:15:54 > 0:15:56so Cheryl's booked him in for the surgery's
0:15:56 > 0:15:58weekly puppy training classes.
0:15:58 > 0:16:00So you're going to come to puppy party on Wednesday?
0:16:00 > 0:16:01- Yes.- Yes.- Lovely.
0:16:01 > 0:16:03- Thank you very much.- Bye!
0:16:03 > 0:16:07See you later! Oh, my gosh, I love that puppy so much.
0:16:07 > 0:16:10So cute. Pomeranians are the best, they really are.
0:16:16 > 0:16:18She's so fluffy!
0:16:18 > 0:16:21Back now to Bristol to rejoin James and Pretzel the python.
0:16:23 > 0:16:26James and vet Mario have found some worrying lumps
0:16:26 > 0:16:27inside Pretzel's body.
0:16:27 > 0:16:29There's something there.
0:16:29 > 0:16:32They're certain this is the cause of him not eating or pooing.
0:16:32 > 0:16:35Now surgery could be the only way to save Ella's precious pet.
0:16:37 > 0:16:39Operating on reptiles can be pretty risky.
0:16:39 > 0:16:42We really want to help Pretzel but opening him up
0:16:42 > 0:16:45has to be the last resort.
0:16:45 > 0:16:48But Mario's determined there must be another way.
0:16:48 > 0:16:50- Can you feel it?- Yeah.
0:16:50 > 0:16:52- Can you?- There's something there.
0:16:52 > 0:16:56It seems the big lump in Pretzel is moving.
0:16:56 > 0:16:57Is it, is it mobile?
0:16:57 > 0:16:59- Can you move it down him? - That's what I'm trying.
0:16:59 > 0:17:00Yeah, yeah.
0:17:00 > 0:17:02Whatever it is, it's on its way out.
0:17:02 > 0:17:03Oh, there we go.
0:17:03 > 0:17:05This ain't going to be pretty.
0:17:05 > 0:17:08- PARROT:- Squawk! If you're squeamish, look away now!
0:17:16 > 0:17:17Well....
0:17:19 > 0:17:23That has to be one of the grossest but most satisfying things
0:17:23 > 0:17:25that I have ever seen.
0:17:25 > 0:17:27I've never been so happy to see a snake poo in my life.
0:17:30 > 0:17:32Can you still feel there's more in there?
0:17:32 > 0:17:33Yeah, there's a few more to go.
0:17:33 > 0:17:34There's more?
0:17:36 > 0:17:38Yeah, there's more!
0:17:39 > 0:17:41That's really good. I'm quite pleased with that.
0:17:41 > 0:17:43All he needed was just a big poo!
0:17:46 > 0:17:50- Hello, Pretz!- Hey, Pretzel.- He's thinking, "What on earth...?"
0:17:50 > 0:17:52Pretzel was constipated!
0:17:52 > 0:17:55And that cannot have felt very nice but boy,
0:17:55 > 0:17:57is he going to feel better soon.
0:17:57 > 0:17:58I'm really happy with this.
0:17:58 > 0:18:00- It's amazing.- That's brilliant, isn't it?
0:18:00 > 0:18:03- Get inside.- It's not always that satisfying, is it?
0:18:08 > 0:18:10I'm so pleased.
0:18:10 > 0:18:13Brilliant, brilliant!
0:18:13 > 0:18:17I just hope he starts eating now, that's the next thing.
0:18:17 > 0:18:21I think Ella's going to be very pleased with that.
0:18:21 > 0:18:23Here we go.
0:18:23 > 0:18:25And a much-relieved Pretzel is ready to go home.
0:18:25 > 0:18:28So he's already been moving around quite a bit more.
0:18:28 > 0:18:29Oh, thank you ever so much.
0:18:29 > 0:18:30Lovely. No worries at all.
0:18:30 > 0:18:33The very best part of my job is handing back a fixed-up pet,
0:18:33 > 0:18:36especially when I know how worried Ella has been.
0:18:36 > 0:18:37Job done.
0:18:40 > 0:18:42I was preparing myself for the worst.
0:18:42 > 0:18:45I was just dreading, like, finding out
0:18:45 > 0:18:47that it was something really bad but...
0:18:47 > 0:18:49I'm glad it's not.
0:18:58 > 0:19:01Eurgh, how gross was that?!
0:19:01 > 0:19:04But the good news is that Pretzel's back to full health
0:19:04 > 0:19:07and he's eating again.
0:19:07 > 0:19:10And I wonder how Bambi's coming along with her puppy training?
0:19:12 > 0:19:14Shall we have a little bit of playtime? Yeah?
0:19:14 > 0:19:17Well, this little cutie made quite an impression.
0:19:17 > 0:19:18He's a terrifying beast!
0:19:18 > 0:19:19He's a bear!
0:19:20 > 0:19:23He's still got a way to go with his toilet training...
0:19:23 > 0:19:26Bambi, are you having a piddle? I'll go and get the mop.
0:19:26 > 0:19:27..but he'll get there!
0:19:27 > 0:19:31And after Cheryl gave him those jabs, he's loving life outdoors.
0:19:31 > 0:19:32Good luck out there, Bambi!
0:19:34 > 0:19:37Next time on The Pets Factor...
0:19:37 > 0:19:38Cat the vet meets her match...
0:19:38 > 0:19:40YOWLING
0:19:40 > 0:19:41..a feisty feline called Butterfly.
0:19:41 > 0:19:44ANGRY MEOWING
0:19:44 > 0:19:47And Rory's forced to operate on Coco the Doberman...
0:19:47 > 0:19:50We don't know what we're going into so it's all a bit up in the air.
0:19:50 > 0:19:52..in search of a swallowed sock.
0:19:52 > 0:19:53Oh, you silly dog!
0:19:53 > 0:19:54You silly, silly dog!