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0:00:29 > 0:00:32- Welcome back to Ysbyty Cyw Bach.
0:00:33 > 0:00:35- It's a very special hospital.
0:00:35 > 0:00:40- Only Cyw's friends - and children like you can come in.
0:00:42 > 0:00:46- Whether it's stomach ache, a cold...
0:00:46 > 0:00:50- ..or toothache, the Cyw Bach nurses - are here for you...
0:00:50 > 0:00:54- ..to make sure you're - much better before you go to sleep.
0:01:09 > 0:01:12- It's very quiet today in Ysbyty Cyw.
0:01:12 > 0:01:15- Not a murmur can be heard.
0:01:18 > 0:01:21- There's no-one in the lift, - no-one in the chair.
0:01:22 > 0:01:24- But who's on the bed?
0:01:25 > 0:01:28- Stone the crows, it's Cyw! - What are you doing?
0:01:28 > 0:01:30- Reading a story to Plwmp?
0:01:33 > 0:01:35- But Plwmp's taking no notice.
0:01:35 > 0:01:38- He'd prefer to watch television.
0:01:38 > 0:01:41- Plwmp! Plwmp! - Cyw's reading you a story.
0:01:43 > 0:01:46- Listen, Cyw. Cyw's losing patience.
0:01:46 > 0:01:48- Do you hear me, Plwmp?
0:01:51 > 0:01:53- Who's this little girl?
0:01:53 > 0:01:57- Seven-year-old Tia Jackson from - Anglesey. What's wrong with her?
0:01:58 > 0:02:02- I can't hear properly, - so I've come to Ysbyty Gwynedd...
0:02:02 > 0:02:05- ..to have an operation on my ears.
0:02:05 > 0:02:09- Mam and Dad - have come to hospital with Tia.
0:02:09 > 0:02:11- There's nothing to fear.
0:02:11 > 0:02:14- The doctor - must first see if Tia has a cold.
0:02:15 > 0:02:18- He looks in her ear and her mouth.
0:02:22 > 0:02:24- And up her nose.
0:02:33 > 0:02:35- Everything seems to be fine.
0:02:36 > 0:02:39- You're going to put on - a nice gown, Tia.
0:02:39 > 0:02:41- I'll see you after the surgery.
0:02:43 > 0:02:46- Hopefully - Tia'll hear clearly after that.
0:02:56 > 0:03:00- Cyw's worried that something's wrong - with Plwmp's ears...
0:03:00 > 0:03:05- ..because he's not listening - to a single word he's saying.
0:03:07 > 0:03:10- Cyw has gone to speak to Dr Mair.
0:03:12 > 0:03:14- Hello, Cyw. Come in.
0:03:16 > 0:03:19- Is there something wrong - with Plwmp's ears?
0:03:19 > 0:03:23- Sometimes when children grow up...
0:03:23 > 0:03:25- ..they don't always listen...
0:03:25 > 0:03:29- ..but sometimes - they can't hear their parents.
0:03:29 > 0:03:33- That's when they have a test - to see if they can hear or not.
0:03:34 > 0:03:37- This little boy - is Cai Tenholme-Morgan.
0:03:38 > 0:03:41- He's come all the way from Nefyn - to have a hearing test.
0:03:42 > 0:03:44- But Cai's a little different...
0:03:44 > 0:03:48- ..because - he's never heard a single sound.
0:03:48 > 0:03:53- The Ysbyty Cyw Bach doctors have - created a special device for him.
0:03:53 > 0:03:57- This magic device - will hopefully allow him...
0:03:57 > 0:03:59- ..to hear for the first time.
0:03:59 > 0:04:02- Let's see if this device works.
0:04:02 > 0:04:06- If you hear a sound, Cai, - point at Jangl.
0:04:11 > 0:04:13- There's the sound.
0:04:15 > 0:04:18- Cai can hear - for the very first time.
0:04:18 > 0:04:24- There are no prouder parents in the - world than his mother and father.
0:04:32 > 0:04:35- There was one then, - which he turned to.
0:04:44 > 0:04:49- Plwmp can't hear because fluid - has collected in his ear.
0:04:49 > 0:04:52- That's what's happened to Tia too.
0:04:52 > 0:04:58- Both have come to Ysbyty Cyw Bach - to have grommets.
0:05:04 > 0:05:06- What are grommets, Dr Mair?
0:05:06 > 0:05:11- Grommets are small plastic pipes - which are inserted in your ear.
0:05:11 > 0:05:15- If you can't hear Mam and Dad, - you come for a hearing test...
0:05:15 > 0:05:21- ..and sometimes they can see fluid - in your ear that stops you hearing.
0:05:21 > 0:05:24- Inside our ears is a drum...
0:05:24 > 0:05:28- ..exactly like a drum - you'd hit with a stick.
0:05:28 > 0:05:30- It allows you to hear.
0:05:30 > 0:05:33- If there's fluid - behind the eardrum...
0:05:33 > 0:05:37- ..we insert this tiny plastic pipe - into your ear...
0:05:38 > 0:05:43- ..which lets air into the ear so the - liquid is drained and you can hear.
0:05:43 > 0:05:46- There's no excuse - not to listen to Mam and Dad.
0:05:49 > 0:05:53- Tia will be able to hear everything - after the operation.
0:05:53 > 0:05:57- But before that, the nurse - puts magic cream on her hand.
0:06:04 > 0:06:07- What does that look like?
0:06:07 > 0:06:09- A blob.
0:06:12 > 0:06:14- That doesn't hurt, does it?
0:06:14 > 0:06:15- No.
0:06:16 > 0:06:18- How does it feel?
0:06:18 > 0:06:20- Sticky.
0:06:20 > 0:06:22- Sticky.- - They'll take it off in a while.
0:06:22 > 0:06:24- They'll take off the cream.
0:06:24 > 0:06:25- With a straw?
0:06:25 > 0:06:28- With a straw?- - Yes, with a tiny, thin straw.
0:06:28 > 0:06:32- You won't feel it - because it's called magic cream.
0:06:32 > 0:06:36- Because they've put it - on your hand...
0:06:36 > 0:06:38- ..you won't feel a thing.
0:06:38 > 0:06:40- Are you sure?
0:06:41 > 0:06:45- I'm sure. When they insert - the straw, you won't feel it.
0:06:48 > 0:06:52- It hakes half an hour - for the magic cream to work.
0:06:52 > 0:06:57- There's time for Tia to play - in Ysbyty Cyw Bach's playroom.
0:07:00 > 0:07:01- A piano.
0:07:02 > 0:07:03- Dollies.
0:07:04 > 0:07:06- Colouring books.
0:07:06 > 0:07:08- This is nothing like a hospital.
0:07:08 > 0:07:10- Can I come and play?
0:07:22 > 0:07:24- This is Dr Gareth Mullah.
0:07:24 > 0:07:28- Dr Gareth will make sure - Tia's sleeping soundly...
0:07:28 > 0:07:30- ..during her operation.
0:07:34 > 0:07:36- Are you Tia Jackson?
0:07:36 > 0:07:37- Yes.
0:07:37 > 0:07:39- Yes.- - Who's with you?
0:07:39 > 0:07:41- Mam and Dad.
0:07:41 > 0:07:44- My name's Gareth.
0:07:44 > 0:07:46- I'm an anaesthetist.
0:07:46 > 0:07:49- I'm the doctor - who looks after you...
0:07:49 > 0:07:51- ..when you're asleep.
0:07:52 > 0:07:54- Has Tia eaten anything this morning?
0:07:54 > 0:07:57- She had a slice of toast at 7.20am.
0:07:59 > 0:08:01- She's had nothing since.
0:08:01 > 0:08:03- She had water before 10.00am.
0:08:04 > 0:08:06- Nothing after that.
0:08:06 > 0:08:09- Tia will be hungry - after the operation.
0:08:09 > 0:08:11- What does she want to eat?
0:08:12 > 0:08:14- She wants chocolate afterwards.
0:08:14 > 0:08:16- And lots of jelly and ice cream.
0:08:19 > 0:08:23- You're getting spoilt - because you're having new grommets!
0:08:23 > 0:08:25- Thank you.
0:08:31 > 0:08:34- Alright? Happy? Do you feel OK?
0:08:34 > 0:08:36- Yes.
0:08:36 > 0:08:41- It's nice you can speak to - the doctors who'll operate on you...
0:08:41 > 0:08:43- ..and those who'll put you to sleep.
0:08:44 > 0:08:46- Do you think you'll snore?
0:08:46 > 0:08:48- Do you think you'll go like this?
0:08:49 > 0:08:51- No.
0:08:51 > 0:08:55- When I go to sleep, - I dream of going to Disneyland.
0:08:55 > 0:08:59- That's where you go - when you're sleeping? With Mickey?
0:08:59 > 0:09:02- What will you do when you're there?
0:09:03 > 0:09:07- See big Mickey.
0:09:18 > 0:09:22- Another little boy who can't hear - is at Ysbyty Cyw Bach.
0:09:23 > 0:09:25- Cai Pratchett from Caernarfon.
0:09:25 > 0:09:28- Cai's two years old.
0:09:28 > 0:09:31- He's first to have his operation.
0:09:39 > 0:09:42- Everyone's pleased to see Cai.
0:09:44 > 0:09:47- Look, all the fish are excited.
0:09:53 > 0:09:57- It's the fish's job to make sure - everyone has nice dreams...
0:09:58 > 0:10:00- ..while they're asleep.
0:10:00 > 0:10:02- Cai's on his way.
0:10:03 > 0:10:06- The doctors and nurses - are waiting for him.
0:10:12 > 0:10:14- This is Cai's surgeon.
0:10:14 > 0:10:18- Mr Moore makes sure - his hands are very clean...
0:10:18 > 0:10:21- ..before operating.
0:10:25 > 0:10:28- Cai? Oh, Cai's asleep.
0:10:31 > 0:10:33- I'm saving water.
0:10:36 > 0:10:38- And here's the grommet.
0:10:38 > 0:10:40- A tiny piece of plastic.
0:10:40 > 0:10:42- It goes into Cai's ear.
0:10:43 > 0:10:47- That's half the operation over.
0:10:52 > 0:10:54- OK, next ear.
0:10:57 > 0:10:58- OK?
0:10:59 > 0:11:03- It's Tia's turn to have - her operation. Here's the trolley.
0:11:03 > 0:11:06- Hey, where are you going? - Tia's in here.
0:11:08 > 0:11:12- Come on then, Tia, - the Trolley's here for you now.
0:11:16 > 0:11:18- Who's coming to your party?
0:11:18 > 0:11:21- Your school friends?
0:11:21 > 0:11:24- Her school friends and family.
0:11:24 > 0:11:26- See you later, Tia.
0:11:30 > 0:11:32- Look who's back. Cai Pratchett.
0:11:33 > 0:11:37- He's no worse after having - the grommets inserted into his ears.
0:11:37 > 0:11:39- He's hungry.
0:11:43 > 0:11:48- Look, you've got jam. - You've got toast and jam. Good boy.
0:12:01 > 0:12:04- We'll be here all day - if Cai eats them one by one.
0:12:08 > 0:12:12- Has Plwmp had the operation, Cyw?
0:12:12 > 0:12:15- Does he - have grommets in his ears too?
0:12:20 > 0:12:22- Yes, he does.
0:12:22 > 0:12:24- He can hear clearly now then?
0:12:28 > 0:12:31- He must do because - he's just told me to be quiet.
0:12:32 > 0:12:35- Plwmp won't be able - to ignore you any more now.
0:12:50 > 0:12:55- And here's Tia, - she has new grommets in her ears.
0:12:55 > 0:12:59- She hears every word Mam says now.
0:13:02 > 0:13:07- What would you tell another child - who was going for an operation?
0:13:07 > 0:13:09- Don't cry...
0:13:12 > 0:13:17- ..because - there's nothing to cry over.
0:13:17 > 0:13:19- It doesn't hurt a lot.
0:13:19 > 0:13:22- Just a little, little bit.
0:13:22 > 0:13:26- It wasn't as bad as you thought - it was going to be?
0:13:26 > 0:13:27- No.
0:13:27 > 0:13:30- No.- - Are you happy you had the operation?
0:13:30 > 0:13:31- Yes.
0:13:31 > 0:13:33- Yes.- - How's your hearing?
0:13:33 > 0:13:35- Better.
0:13:35 > 0:13:38- Very good. - High-five. What a brave little girl.
0:13:46 > 0:13:51- Our visit - to Ysbyty Cyw Bach is over.
0:13:51 > 0:13:54- Tia goes home a healthy little girl.
0:13:54 > 0:13:57- Who'll come - to Ysbyty Cyw Bach next time?
0:14:29 > 0:14:29- .