0:00:02 > 0:00:06Welcome to a world where nothing is quite as it seems.
0:00:06 > 0:00:09Welcome to Fake Britain.
0:00:09 > 0:00:10Police!
0:00:10 > 0:00:12Stay where you are!
0:00:22 > 0:00:24You're under arrest.
0:00:25 > 0:00:28In this series, I'll be investigating the world
0:00:28 > 0:00:31of the criminals who make their money at your expense,
0:00:31 > 0:00:34and I'm going to be showing you how not to get ripped off.
0:00:34 > 0:00:36Police officers!
0:00:36 > 0:00:42Coming up, one of the largest ever fake-gold seizures in the country.
0:00:42 > 0:00:44If that was genuine product,
0:00:44 > 0:00:47you'd be looking at between £10 million to £20 million.
0:00:47 > 0:00:50And we discover the hidden dangers of wearing fake jewellery...
0:00:50 > 0:00:52This is the one that really worries me.
0:00:52 > 0:00:54Three peaks of lead.
0:00:54 > 0:00:59..and see how forgers use air cargo to get fake ID into the UK.
0:00:59 > 0:01:02These are a number of Iraqi passports.
0:01:02 > 0:01:05They're blank. There's no bio-data page.
0:01:05 > 0:01:08And fake patients with fake symptoms -
0:01:08 > 0:01:09meet the hospital-hopper
0:01:09 > 0:01:13who's keeping doctors away from genuine patients.
0:01:13 > 0:01:16He claimed to be a haemophiliac and have AIDS.
0:01:21 > 0:01:24Take a look at this lovely silver bracelet.
0:01:24 > 0:01:27It's a top brand name that a lot of people would recognise,
0:01:27 > 0:01:30and it sells in the shops for about £480.
0:01:30 > 0:01:33But if you bought this, even if it was at a bargain price,
0:01:33 > 0:01:37you would have been wasting your money, because it's a fake.
0:01:37 > 0:01:41And fake jewellery, gold and silver alike, is big business in the UK,
0:01:41 > 0:01:44and the criminal gangs are making a lot of money from it,
0:01:44 > 0:01:47while we pay good money for something potentially worthless.
0:01:47 > 0:01:50We've been following the teams who've been tracking down the fakers
0:01:50 > 0:01:53and revealing how they con their customers.
0:01:54 > 0:01:58This is a team of police and Trading Standards officers
0:01:58 > 0:02:00in west London. They're on the trail of a man
0:02:00 > 0:02:05they think could be one of the biggest ever fake-jewellery sellers in Britain,
0:02:05 > 0:02:07and in this secure west London lockup,
0:02:07 > 0:02:11the team are about to open the door to what could be the largest haul
0:02:11 > 0:02:14of counterfeit gold and silver ever found in the UK.
0:02:17 > 0:02:20It's taken months of investigation to get them this close
0:02:20 > 0:02:22to the potentially enormous seizure.
0:02:22 > 0:02:26The footage you are seeing was shot by private investigator
0:02:26 > 0:02:29and former police officer Dave McKelvey.
0:02:29 > 0:02:32He's spent months carrying out surveillance on this man.
0:02:32 > 0:02:38Dave suspects he could be Britain's biggest illegal fake-jewellery seller,
0:02:38 > 0:02:42dealing in counterfeit Links, Pandora, Chanel, Tiffany
0:02:42 > 0:02:44and many others.
0:02:44 > 0:02:46This may look just like a market stall,
0:02:46 > 0:02:50but it's the front of a major international operation selling fakes.
0:02:50 > 0:02:53The seller even has his own website.
0:02:53 > 0:02:57He sells on a weekly basis at various markets.
0:02:57 > 0:02:59We've identified his storage facilities,
0:02:59 > 0:03:02which we believe will have a substantial amount
0:03:02 > 0:03:04of property within them.
0:03:04 > 0:03:07But I would think he's making
0:03:07 > 0:03:12somewhere in the region of £3,000 to £5,000 each market he operates from.
0:03:12 > 0:03:16Dave believes that his target is importing counterfeit jewellery
0:03:16 > 0:03:20and watches from China. He's selling fake Tiffany, Pandora, Links
0:03:20 > 0:03:23and most of the major brands available on the high street.
0:03:23 > 0:03:28He will deceive people into parting with their hard-earned money.
0:03:28 > 0:03:32And later we'll see the enormous scale of his operation,
0:03:32 > 0:03:34as police and Trading Standards
0:03:34 > 0:03:37find out what's behind the padlocked door.
0:03:37 > 0:03:41Latest Chanel, Bulgari again... Who would know?
0:03:49 > 0:03:56Roughly 250,000 consignments pass through Heathrow Airport each month.
0:03:56 > 0:04:00And a select few contain the means to create false identities.
0:04:02 > 0:04:06It seems that would-be fraudsters in the UK
0:04:06 > 0:04:09are ordering in documents from forgers abroad.
0:04:11 > 0:04:14Russel Webb is part of a UK Border Agency detection team
0:04:14 > 0:04:19that hunts through the airport's cargo every day to look for any fakes being sent in.
0:04:19 > 0:04:22This is a package which was detected recently
0:04:22 > 0:04:26by one of the operational anti-smuggling teams
0:04:26 > 0:04:30at Heathrow Airport. It's come from West Africa,
0:04:30 > 0:04:32and it's going to an address in Essex.
0:04:34 > 0:04:38Hidden amongst the contents of it were a number of CDs.
0:04:38 > 0:04:41One of them contained...
0:04:42 > 0:04:45..a Liberian passport,
0:04:45 > 0:04:47and it's been addressed to an individual
0:04:47 > 0:04:49who isn't the holder of the document.
0:04:49 > 0:04:52That causes us grounds for suspicion.
0:04:52 > 0:04:55A document like this could be used to create a new identity
0:04:55 > 0:04:58for somebody who's in the United Kingdom illegally.
0:04:58 > 0:05:01With that new identity, they perhaps open a bank account,
0:05:01 > 0:05:05and they'd use that to perhaps launder the proceeds of crime.
0:05:05 > 0:05:09They'd perhaps claim benefits they weren't entitled to.
0:05:09 > 0:05:13They'd maybe use the document to try and gain access to the Health Service.
0:05:13 > 0:05:16You can see this page, the bio-data page,
0:05:16 > 0:05:20it doesn't lie flat on the passport cover,
0:05:20 > 0:05:22and that's a very good indication
0:05:22 > 0:05:25for the documents being tampered with.
0:05:25 > 0:05:30And a package from West Africa to Italy has also attracted interest.
0:05:30 > 0:05:34What it contains is almost like a false-identity kit.
0:05:34 > 0:05:37It would enable the recipient
0:05:37 > 0:05:42to establish a completely false identity for themselves.
0:05:42 > 0:05:43We've got a driving licence...
0:05:43 > 0:05:48The printing is a very poor quality. There's no hologram on there.
0:05:48 > 0:05:52The National-Insurance number card, completely counterfeit,
0:05:52 > 0:05:55and a United Kingdom passport.
0:05:55 > 0:05:59With the package seized, whoever paid to have the fake ID
0:05:59 > 0:06:01probably lost a lot of money.
0:06:02 > 0:06:05These are a number of Iraqi passports.
0:06:05 > 0:06:08These are quite unusual in that they're blank.
0:06:08 > 0:06:11There's no bio-data page in these,
0:06:11 > 0:06:14so when they arrive at their destination,
0:06:14 > 0:06:17somebody's details will be put in there.
0:06:17 > 0:06:19Also...
0:06:19 > 0:06:22at the front, there's the number of the passport.
0:06:22 > 0:06:25You can see the number ends with 360.
0:06:25 > 0:06:30That number should be repeated throughout the document.
0:06:30 > 0:06:33The Iraqi passports had obvious faults and were seized.
0:06:33 > 0:06:36But with one and a half million tons of freight
0:06:36 > 0:06:38arriving at Heathrow every year,
0:06:38 > 0:06:41Russel and his team have to remain vigilant.
0:06:47 > 0:06:52Identity fraud costs the UK £2.7 billion a year,
0:06:52 > 0:06:55according to the National Fraud Authority,
0:06:55 > 0:06:57and fraudsters have devised many different ways
0:06:57 > 0:07:00of getting their hands on your money.
0:07:02 > 0:07:06This is HSBC's branch in Cobham, a quiet town in Surrey.
0:07:06 > 0:07:09In March 2010,
0:07:09 > 0:07:14a woman walked in and asked to withdraw just under £10,000
0:07:14 > 0:07:17from what she claimed was her own bank account.
0:07:19 > 0:07:23She presented a passport as proof of identity,
0:07:23 > 0:07:26but staff were suspicious that she wasn't who she claimed to be.
0:07:26 > 0:07:29They called the home phone number of the real account holder,
0:07:29 > 0:07:32and discovered she was at home with her husband.
0:07:32 > 0:07:34The woman in front of them was a fake.
0:07:34 > 0:07:38I received a call from my account officer
0:07:38 > 0:07:41saying that there was somebody that had just come into the Cobham branch
0:07:41 > 0:07:45with a fake British passport with all of my details,
0:07:45 > 0:07:48and she had attempted to withdraw just shy of £10,000.
0:07:48 > 0:07:52I was surprised that they had my name, my address and my birth date,
0:07:52 > 0:07:56and all that information. It wasn't just that they had access to my name
0:07:56 > 0:07:58and my account number.
0:07:58 > 0:08:01Back at the bank, this would-be fraudster made a run for it,
0:08:01 > 0:08:04but the police later arrested her.
0:08:04 > 0:08:07They suspect she had paid a forger for a fake passport
0:08:07 > 0:08:11in the victim's name, but with her own picture fraudulently put in.
0:08:12 > 0:08:15Today Suzie Martin from Surrey Police
0:08:15 > 0:08:18has brought the passport to the National Document Fraud Unit.
0:08:18 > 0:08:22Their analysis is a crucial part of the case against the fraudster.
0:08:22 > 0:08:25We can't reveal the unit's exact location,
0:08:25 > 0:08:28but the team here are the UK's foremost analysts
0:08:28 > 0:08:30of fake identity documents.
0:08:30 > 0:08:34They are the people that the police and intelligence services come to
0:08:34 > 0:08:38when they need to know for certain if a document is fake or not.
0:08:38 > 0:08:41Forgery expert Nadia Bremner will be taking a very close look
0:08:41 > 0:08:46at the passport. Nadia starts by demonstrating to the officer
0:08:46 > 0:08:49what a correct British passport should look like.
0:08:49 > 0:08:52You've got fine lines in solid colour
0:08:52 > 0:08:55in the background, these fine lines,
0:08:55 > 0:08:58and that's how a genuine document should be printed.
0:08:58 > 0:09:01How does the fake compare?
0:09:01 > 0:09:03You can see that the print starts to break down
0:09:03 > 0:09:05into random coloured dots,
0:09:05 > 0:09:08so it's the wrong print process that they've used.
0:09:08 > 0:09:11The typeface is also slightly different.
0:09:11 > 0:09:14That's made up of dots,
0:09:14 > 0:09:16whereas the other one's block lettering.
0:09:16 > 0:09:19Nadia is using extreme magnification
0:09:19 > 0:09:22to look at the quality of the suspect passport.
0:09:22 > 0:09:26The fraudster probably hoped no-one would ever look this closely.
0:09:26 > 0:09:29The stitching has been picked out and re-stitched.
0:09:29 > 0:09:32That's why the stitch-holes are larger than they should be.
0:09:32 > 0:09:36So they've literally replaced the entire sheet with a counterfeit page.
0:09:36 > 0:09:41It's not a bad attempt at a forgery. I've seen worse counterfeit pages.
0:09:41 > 0:09:45And for the real account holder, who nearly lost £10,000,
0:09:45 > 0:09:48the whole incident was a bolt out of the blue.
0:09:48 > 0:09:52I found it to be shocking to see a passport
0:09:52 > 0:09:55with all my information but with a picture that wasn't my own.
0:09:55 > 0:09:58The fraudster paid for a fake passport in Vicky's name,
0:09:58 > 0:10:01but no-one has been able to explain to the couple
0:10:01 > 0:10:03how their personal details were stolen.
0:10:03 > 0:10:07And the couple had to take decisive action to protect their finances.
0:10:07 > 0:10:11There's so much information out there, I'm going to the next step
0:10:11 > 0:10:14that I want to kill the trail, and that is closing the relationship
0:10:14 > 0:10:18with one bank and opening a new relationship with another bank.
0:10:19 > 0:10:21And with the passport confirmed as a fake,
0:10:21 > 0:10:24the would-be fraudster, Lisa Rogers,
0:10:24 > 0:10:26pleaded guilty to the attempted theft.
0:10:26 > 0:10:29But she failed to turn up for sentencing,
0:10:29 > 0:10:32and the police issued a warrant for her arrest.
0:10:38 > 0:10:40In one three-month period,
0:10:40 > 0:10:45UK consumers spent £114 million on gold jewellery.
0:10:45 > 0:10:48But the most desirable high-street brands don't come cheap -
0:10:48 > 0:10:51unless, of course, you know this man.
0:10:52 > 0:10:54Earlier on, we saw how he is suspected
0:10:54 > 0:10:58of selling tens of thousands of pounds of fake jewellery.
0:10:58 > 0:11:02Tiffany, Links, Pandora - he's got the lot.
0:11:02 > 0:11:04He's even got a website and a market stall,
0:11:04 > 0:11:08and authentic packaging. But he's no wide boy.
0:11:08 > 0:11:11He's running an international business in fakes.
0:11:13 > 0:11:16But, thanks to a team of private investigators,
0:11:16 > 0:11:19the police and Trading Standards have enough evidence
0:11:19 > 0:11:23to arrest the seller at his house and seize all his fakes.
0:11:26 > 0:11:28Officers have his house surrounded.
0:11:28 > 0:11:32After six months' work investigating the suspect,
0:11:32 > 0:11:34they want to be sure he doesn't duck out the back.
0:11:34 > 0:11:39No-one is answering the door, but the team are prepared.
0:11:39 > 0:11:41They've brought a locksmith to get them in
0:11:41 > 0:11:44so they can carry out a full search.
0:11:44 > 0:11:46Police officers!
0:11:46 > 0:11:49And right inside the door there are bags of jewellery.
0:11:49 > 0:11:52If it's real, it would be worth a fortune.
0:11:52 > 0:11:56If they're all fakes, it's incriminating evidence.
0:11:56 > 0:11:57Tiffany.
0:11:57 > 0:12:00But a close examination by Trading Standards confirms
0:12:00 > 0:12:04these are all fakes, and they'll be seized.
0:12:05 > 0:12:08And private investigator Dave McKelvey
0:12:08 > 0:12:11has made what he thinks is a key find -
0:12:11 > 0:12:13the trader's paperwork and computer files.
0:12:13 > 0:12:18This could be crucial evidence for proving the size of his operation,
0:12:18 > 0:12:20and who was supplying him.
0:12:20 > 0:12:22It's a very sophisticated operation,
0:12:22 > 0:12:24one of the most sophisticated we've seen.
0:12:26 > 0:12:32But Dave's investigation suggests the faker has a lot more stock than this hidden somewhere.
0:12:32 > 0:12:36During his surveillance, Dave witnessed this west London lockup
0:12:36 > 0:12:40being used for storage. Now the team want to get inside it.
0:12:41 > 0:12:43There may be fakes inside,
0:12:43 > 0:12:48but a piece of real heavy metal is keeping the team locked out for now.
0:12:50 > 0:12:52It's full - but of what?
0:12:52 > 0:12:55Links, Hermes...
0:12:55 > 0:12:57These will be the watches, won't they?
0:12:57 > 0:13:00Tiffany, Mont Blanc pens...
0:13:00 > 0:13:03Chanel, Gucci, Dolce & Gabbana,
0:13:03 > 0:13:07Tiffany, Versace, Bulgari...
0:13:09 > 0:13:12The latest Chanel. Bulgari again.
0:13:12 > 0:13:15Hublot watch in a leather-bound case.
0:13:16 > 0:13:19That'll sit in there, and who would know?
0:13:19 > 0:13:23The haul is massive. It's one of the biggest ever in the UK.
0:13:23 > 0:13:26It's the result Dave McKelvey was hoping for.
0:13:26 > 0:13:29I would estimate, if that was genuine product,
0:13:29 > 0:13:34we'd be looking at between £10 million to £20 million worth. It's a good result.
0:13:34 > 0:13:36It's seven, eight months' worth of hard work.
0:13:36 > 0:13:38Lots of work went into that case,
0:13:38 > 0:13:42and it's nice that, at the end of it, you've got that type of result,
0:13:42 > 0:13:47and we've taken out an entire network involved in counterfeiting,
0:13:47 > 0:13:50involved in selling counterfeit jewellery.
0:13:50 > 0:13:53In terms of jewellery and the retail value of the goods,
0:13:53 > 0:13:55this is probably one of the biggest seizures
0:13:55 > 0:13:59that any Trading Standards Authority in the country has carried out.
0:13:59 > 0:14:04Although the seller wasn't home, he later surrendered himself to the police to be charged.
0:14:05 > 0:14:09Later, the team take a closer look at the fakes they've seized,
0:14:09 > 0:14:11and there's much more to be revealed.
0:14:11 > 0:14:15Nickel's a carcinogenic, illegal in the UK.
0:14:15 > 0:14:20And we'll see the faker who received hundreds of hours of NHS treatment.
0:14:20 > 0:14:22He came through A&E, claiming to be coughing up blood.
0:14:22 > 0:14:25But he's not sick - he's a fake patient.
0:14:25 > 0:14:29He's cost the NHS thousands and thousands of pounds.
0:14:37 > 0:14:39We've seen how fake identify documents
0:14:39 > 0:14:42are being shipped into the country illicitly via the airports.
0:14:42 > 0:14:45But how far can you get with a fake ID
0:14:45 > 0:14:47and a little bit of deviousness?
0:14:47 > 0:14:50This man is Lorand Borbely and he's from Romania,
0:14:50 > 0:14:54but he entered the UK in 2004 with a fake Hungarian passport
0:14:54 > 0:14:57in the name of Laszlo Lovas.
0:14:57 > 0:15:00These CCTV pictures show him going to a bank
0:15:00 > 0:15:04near his home in Lincolnshire, where he was using his fake ID
0:15:04 > 0:15:06to make a serious amount of money.
0:15:06 > 0:15:10It's a white Mercedes CLC 220 CDI.
0:15:10 > 0:15:14This footage was taken by UK Border Agency officers
0:15:14 > 0:15:16after they raided his home.
0:15:16 > 0:15:18They had a tip-off that he'd used his fake ID
0:15:18 > 0:15:22to take out multiple mortgages and acquire a string of properties.
0:15:22 > 0:15:27Using his false name, he even became a semi-professional footballer
0:15:27 > 0:15:31playing for Deeping Rangers, and then a playing director
0:15:31 > 0:15:33at Boston Town.
0:15:33 > 0:15:35The properties he'd mortgaged with fake IDs
0:15:35 > 0:15:38were netting him a fortune in weekly rent,
0:15:38 > 0:15:41and paying for the lavish footballer's lifestyle he lived.
0:15:41 > 0:15:44Large wardrobe, Armani wristwatch...
0:15:44 > 0:15:48UK Border Agency officers were shocked by what they found.
0:15:48 > 0:15:50His deception had benefited him
0:15:50 > 0:15:53by around £750,000.
0:15:53 > 0:15:56He was sentenced to 11 months in jail.
0:15:56 > 0:15:58Another bundle of cash.
0:15:58 > 0:16:02I've been an immigration officer and done other things for 19 years now.
0:16:02 > 0:16:05In my experience, that's the most lavish lifestyle
0:16:05 > 0:16:09that I've seen someone living in a false identity in the UK.
0:16:09 > 0:16:11Of course, he set a very negative example.
0:16:11 > 0:16:15He was a negative role model for the other Eastern Europeans in Boston,
0:16:15 > 0:16:19the vast majority of whom work on the land, send money back home,
0:16:19 > 0:16:23work very hard to support families. Yet he was living the life of Riley,
0:16:23 > 0:16:27driving around in swanky cars, all of it committed through criminality,
0:16:27 > 0:16:30obtained through criminality, and all on a false identity,
0:16:30 > 0:16:33so he's a negative role model for that kind of lifestyle.
0:16:33 > 0:16:36He was someone we were very pleased to send to prison.
0:16:36 > 0:16:39Living a life of fraud may have initially brought Lorand Borbely
0:16:39 > 0:16:42great riches, but when his deception was discovered,
0:16:42 > 0:16:46he swapped the WAGs for the lags in a jail cell.
0:16:55 > 0:16:58Waiting times at hospitals are a constant concern for patients,
0:16:58 > 0:17:00politicians, and, of course, doctors.
0:17:00 > 0:17:04But would you believe there's a breed of faker in Britain
0:17:04 > 0:17:07who's doing their best to make waiting times even longer?
0:17:07 > 0:17:09This is Chesterfield Hospital,
0:17:09 > 0:17:12and the man that staff are escorting off the premises
0:17:12 > 0:17:15is Christopher Dearlove.
0:17:15 > 0:17:19Moments ago, he walked into the accident-and-emergency department
0:17:19 > 0:17:23with some serious symptoms, and saying he was coughing up blood.
0:17:23 > 0:17:27But staff refused to treat him. They didn't believe he was really ill.
0:17:27 > 0:17:30They thought he was a fake patient,
0:17:30 > 0:17:33what investigators call a hospital-hopper.
0:17:33 > 0:17:36A hospital-hopper is someone who takes up hospital beds
0:17:36 > 0:17:39when they've got no real need to,
0:17:39 > 0:17:45and travel from trust to trust, from city to city,
0:17:45 > 0:17:48using the facilities of the NHS as hotels.
0:17:48 > 0:17:52Staff across the NHS are seeing an increase in fake patients,
0:17:52 > 0:17:57and it's costing NHS trusts hundreds of thousands of pounds.
0:17:57 > 0:18:00Chesterfield matron Jamie Tremlett remembers his first meeting
0:18:00 > 0:18:02with Christopher Dearlove.
0:18:02 > 0:18:06He thought he had a very sick patient to care for.
0:18:06 > 0:18:09He originally came through A&E, claiming to be coughing up blood.
0:18:09 > 0:18:13He was on a train from the south to the north of England,
0:18:13 > 0:18:15and got off the train and called an ambulance,
0:18:15 > 0:18:17claiming he was coughing up blood.
0:18:17 > 0:18:20When he arrived in the A&E department,
0:18:20 > 0:18:23we admitted him because of the symptoms he described.
0:18:23 > 0:18:27Yeah. He claimed to be a haemophiliac and have AIDS,
0:18:27 > 0:18:30but he came in on Friday evening and claimed to be being treated
0:18:30 > 0:18:32at the Royal Free Hospital in London,
0:18:32 > 0:18:34and we couldn't substantiate those claims
0:18:34 > 0:18:37because of the time of the week it was.
0:18:39 > 0:18:41Dearlove had researched illnesses,
0:18:41 > 0:18:44and completely fooled staff into thinking he was ill.
0:18:44 > 0:18:47You wouldn't turn somebody away who had the symptoms.
0:18:47 > 0:18:51It would warrant investigation, so he was admitted to the medical unit.
0:18:51 > 0:18:54But his condition didn't turn out to be serious after all.
0:18:54 > 0:18:57In fact, after a weekend of checking,
0:18:57 > 0:19:00staff could find nothing wrong with him. He was discharged.
0:19:00 > 0:19:02Hospital-hoppers are one of the reasons
0:19:02 > 0:19:06that the NHS set up a Counter Fraud Service,
0:19:06 > 0:19:09a team of investigators who tackle people
0:19:09 > 0:19:11who try to cheat the NHS.
0:19:11 > 0:19:14They had received reports of a suspected hopper
0:19:14 > 0:19:17from several hospitals. As they investigated Dearlove,
0:19:17 > 0:19:21they discovered he had been playing the fake patient for a while.
0:19:21 > 0:19:25We believe that he's been engaged in these activities
0:19:25 > 0:19:30for well over ten years. He is a persistent low-level fraudster.
0:19:30 > 0:19:37On this occasion we decided to explore on a national basis
0:19:37 > 0:19:41all of the incidents of hospital-hoppers.
0:19:44 > 0:19:47The Counter Fraud team went to hospitals across the UK
0:19:47 > 0:19:50and examined CCTV, hospital records
0:19:50 > 0:19:53and the list of Dearlove's known aliases.
0:19:54 > 0:19:57We looked at the intelligence associated with it
0:19:57 > 0:19:59and then we realised that this man
0:19:59 > 0:20:03was seriously suspected of being responsible
0:20:03 > 0:20:07for a vast number of, er, incidents.
0:20:07 > 0:20:12He used a large number of names when he attended the hospitals.
0:20:12 > 0:20:15It's very hard to estimate how much he's cost the NHS
0:20:15 > 0:20:20over the years, but it runs into the thousands and thousands of pounds.
0:20:20 > 0:20:24And Dearlove is certainly not the only fake patient in Britain.
0:20:24 > 0:20:28But their actions make genuine hospital users angry.
0:20:28 > 0:20:30It's disgusting really,
0:20:30 > 0:20:33especially, like we're saying, as a taxpayer,
0:20:33 > 0:20:35I'm paying for that service,
0:20:35 > 0:20:38and when somebody in my family can't actually use it,
0:20:38 > 0:20:41and somebody is pretending to be ill, that's disgusting.
0:20:41 > 0:20:44For somebody to just walk in when there's nothing wrong with them,
0:20:44 > 0:20:47it's not acceptable. Summat needs to be done about it.
0:20:47 > 0:20:51The Counter Fraud Service sent out alerts to every NHS trust
0:20:51 > 0:20:54in the country. It showed Dearlove's picture
0:20:54 > 0:20:56and a list of all the different names he used
0:20:56 > 0:21:01to check in at different hospitals, from Land's End to John O'Groats.
0:21:01 > 0:21:05Soon enough, he tried to return to Chesterfield Hospital,
0:21:05 > 0:21:07using a different name to check in.
0:21:07 > 0:21:09But Jamie and his team were ready.
0:21:09 > 0:21:12Me and the consultant on call that night discussed it,
0:21:12 > 0:21:15and we decided we needed to confront him,
0:21:15 > 0:21:17so we had a quick chat about his previous form
0:21:17 > 0:21:20and looked through some of the previous alerts,
0:21:20 > 0:21:23and we decided to question him about the symptoms he came in with,
0:21:23 > 0:21:27and see if it all was substantiated. He was quite clever,
0:21:27 > 0:21:30and he was quite definitive about the symptoms he had,
0:21:30 > 0:21:32and they added up to what he was admitted with,
0:21:32 > 0:21:36so we called him by a different name, one of his previous aliases,
0:21:36 > 0:21:39and asked him to confirm his name, and he confirmed it as a previous alias.
0:21:39 > 0:21:43And we at that point challenged him, the consultant challenged him,
0:21:43 > 0:21:46and at that point he decided he didn't want any treatment and left.
0:21:46 > 0:21:49With confirmation from Jamie and others,
0:21:49 > 0:21:52the Counter Fraud team had the proof they needed to charge Dearlove.
0:21:52 > 0:21:57He was arrested by the police. The Counter Fraud Service officers interviewed him.
0:21:57 > 0:22:01Primarily he denied having visited the hospitals
0:22:01 > 0:22:05that we questioned him about, or refused to answer the questions.
0:22:05 > 0:22:08All of the doctors and nurses throughout the north of England
0:22:08 > 0:22:13who were witnesses in this case, every one of them picked him out.
0:22:13 > 0:22:17Dearlove was given an ASBO, banning him from entering hospitals
0:22:17 > 0:22:19except if he was in real medical need.
0:22:19 > 0:22:21But within months of receiving it,
0:22:21 > 0:22:24he was caught playing the fake patient again.
0:22:24 > 0:22:27A judge gave him board and lodgings for free,
0:22:27 > 0:22:30but this time it was a six-month jail sentence.
0:22:30 > 0:22:32I hope we don't see him again, yeah.
0:22:32 > 0:22:35But if we do, we'll call the police
0:22:35 > 0:22:38and he'll be dealt with in the appropriate way.
0:22:45 > 0:22:48Earlier on, we saw police and Trading Standards in West London
0:22:48 > 0:22:54seize what they think may be the largest-ever haul of counterfeit jewellery in the UK.
0:22:54 > 0:22:56They know they've smashed a major operation
0:22:56 > 0:22:59that was importing fake goods, but what no-one knows yet
0:22:59 > 0:23:02is what all the jewellery is actually made of -
0:23:02 > 0:23:04and it might surprise you.
0:23:04 > 0:23:08Dave Merry is head of training at the London Assay Office
0:23:08 > 0:23:12of the Goldsmiths' Company. They were set up in the 1300s,
0:23:12 > 0:23:15and it's their job to test all precious metals
0:23:15 > 0:23:19and give them the official hallmark, like 22-carat gold
0:23:19 > 0:23:23or 925 silver. For a small fee, members of the public
0:23:23 > 0:23:27can have their gold and silver items tested for purity
0:23:27 > 0:23:30at any of the four main assay offices in the UK.
0:23:30 > 0:23:33We're the oldest form of consumer protection
0:23:33 > 0:23:36in the country and always have been, by hundreds of years.
0:23:36 > 0:23:40Some of the jewellery seized by Wandsworth Trading Standards
0:23:40 > 0:23:43appears to have hallmarks, suggesting they are made of silver,
0:23:43 > 0:23:46stamped on them. This would make a consumer think
0:23:46 > 0:23:48what they were buying was precious metal.
0:23:48 > 0:23:51Dave is going to test an item to see if the hallmarks on it
0:23:51 > 0:23:55are fraudulent, and if it's not really silver at all.
0:23:55 > 0:23:58As I suspected, there's a 925 sterling-silver mark on here.
0:23:58 > 0:24:02Not the full hallmark - the manufacturer's 925,
0:24:02 > 0:24:08which is just telling you that it's supposed to be 92.5 percent sterling silver.
0:24:08 > 0:24:10To test what the bracelets are made of,
0:24:10 > 0:24:12Dave will use a touchstone.
0:24:12 > 0:24:15It's the oldest form of assay known to man,
0:24:15 > 0:24:18still used every day at London Assay Office here.
0:24:18 > 0:24:22What we do is, we rub a reference point on the surface of the stone,
0:24:22 > 0:24:25so this is 925 sterling silver.
0:24:25 > 0:24:29Now Dave makes a rubbing with a suspect fake bracelet.
0:24:29 > 0:24:32Now, straight away I can see there's a problem here.
0:24:32 > 0:24:37We have a sterling-silver rubbing, which is obviously a white metal.
0:24:37 > 0:24:39The metal that's supposed to be silver
0:24:39 > 0:24:42is coming up as a red rubbing on the surface of the stone.
0:24:42 > 0:24:45We have some silver sulphate that we add to the touchstone,
0:24:45 > 0:24:50and this is a very easy test, because this is just showing me
0:24:50 > 0:24:53that anything that turns black with the acid
0:24:53 > 0:24:55literally is base metal, and you can see here,
0:24:55 > 0:25:00we have a nice black stain right in the middle of that rubbing
0:25:00 > 0:25:02for the necklace.
0:25:02 > 0:25:06The test is telling me that this is definitely a piece of base metal.
0:25:06 > 0:25:10Probably been silver plated, but we'll do a further test on this.
0:25:10 > 0:25:13This machine will analyse the content of the metal,
0:25:13 > 0:25:16so Dave will know exactly what the faker was selling.
0:25:16 > 0:25:21What's happening here is, the X-ray is hitting the chain
0:25:21 > 0:25:26that we're trying to test, and it excites the molecules in the metal.
0:25:26 > 0:25:29Remember, this is supposed to be being sold as a silver piece,
0:25:29 > 0:25:33and there we have a very nice tall copper peak,
0:25:33 > 0:25:38with a smaller zinc peak and a little tiny nickel peak.
0:25:38 > 0:25:41Nickel's a carcinogenic. It's illegal, in the UK,
0:25:41 > 0:25:43to plate anything with nickel.
0:25:43 > 0:25:47It can bring you up in a very heavy rash around your wrist
0:25:47 > 0:25:50or your neck, if you're wearing it very close to your skin.
0:25:50 > 0:25:53Very cleverly and very craftily, what these guys do is,
0:25:53 > 0:25:57just so you don't go taking them back after two weeks,
0:25:57 > 0:25:59it's been given a nice little coating of nickel,
0:25:59 > 0:26:03which is very hard, so in two weeks' time,
0:26:03 > 0:26:05you haven't worn through to that red colour
0:26:05 > 0:26:10you saw on the touchstone, so by the time you take them back,
0:26:10 > 0:26:13probably three or four months' time, they're not there any more.
0:26:13 > 0:26:16It's a worrying result on the first test,
0:26:16 > 0:26:18but there's worse to come.
0:26:18 > 0:26:22I think we need to investigate some of these charms on this chain.
0:26:22 > 0:26:26Some of them look a little bit grey coloured,
0:26:26 > 0:26:28which is just a little bit worrying,
0:26:28 > 0:26:33especially as they are supposed to be sterling silver.
0:26:33 > 0:26:36You can see there's many, many more peaks on this one.
0:26:36 > 0:26:38But this is the one that really worries me.
0:26:38 > 0:26:42"Pb", just for those who don't know, is lead.
0:26:42 > 0:26:44As you can see, straight away we have lined up
0:26:44 > 0:26:47three separate peaks of lead.
0:26:47 > 0:26:51This has actually got a large amount of lead in it,
0:26:51 > 0:26:55which is detrimental to health, obviously, from lead poisoning.
0:26:55 > 0:26:59OK. So, my conclusions to this necklace are,
0:26:59 > 0:27:01it's a piece of rubbish.
0:27:01 > 0:27:04People buying the jewellery won't have realised
0:27:04 > 0:27:06they could be putting themselves in danger.
0:27:06 > 0:27:09Lead is toxic, and particularly hazardous to children.
0:27:09 > 0:27:12It can cause brain damage and conditions such as anaemia
0:27:12 > 0:27:15and high blood pressure. That's quite a price to pay
0:27:15 > 0:27:18for a bit of jewellery.
0:27:18 > 0:27:21And Dave has one other machine on the premises
0:27:21 > 0:27:23that's perfect for dealing with fake jewellery,
0:27:23 > 0:27:27such as this haul from a previous Trading Standards raid.
0:27:33 > 0:27:37When this smelting machine reaches 1,500 degrees,
0:27:37 > 0:27:42it will melt most metal, and that's the plan for all this junk.
0:27:47 > 0:27:50As fake jewellery, this lot would have been sold off
0:27:50 > 0:27:54for thousands, but there's no gold or silver in any of it -
0:27:54 > 0:27:57just scrap metal.
0:27:57 > 0:28:00That's where it all ends up - straight in the smelting pot,
0:28:00 > 0:28:02melt it down, pour it, and that's it in the mould.
0:28:06 > 0:28:11Well, I'd say the Trading Standards officer's job's done.
0:28:16 > 0:28:19That's all from Fake Britain today. Bye for now!
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