0:00:02 > 0:00:05Welcome to a world where nothing is quite as it seems.
0:00:05 > 0:00:08Welcome to Fake Britain.
0:00:20 > 0:00:22- Get down, get down! - On the floor now!
0:00:22 > 0:00:24Put your hands behind your back now!
0:00:24 > 0:00:29It's just an ordinary house. It could be anywhere in the country.
0:00:29 > 0:00:33But this is the Fake Britain house, and it's filled with fakes.
0:00:33 > 0:00:37You may not know it, but your home could be too.
0:00:37 > 0:00:40In this series, we'll be investigating the criminals
0:00:40 > 0:00:42trying to get their hands on your cash,
0:00:42 > 0:00:44by using fraud,
0:00:44 > 0:00:46forgeries and fakery.
0:00:46 > 0:00:51And I'll be showing you how you can avoid being taken for a ride.
0:00:51 > 0:00:53Today, on Fake Britain.
0:00:53 > 0:00:58The fake Facebook profiles making people's lives hell.
0:00:58 > 0:01:00They were saying that I was an escort.
0:01:00 > 0:01:03Somebody might see me and think, "There's that girl who's an escort,"
0:01:03 > 0:01:05which is a horrible feeling to have.
0:01:06 > 0:01:10Fake washing powder and the dangers it poses to the public.
0:01:10 > 0:01:13It could be having ingredients that could cause cancer.
0:01:14 > 0:01:15Families at war,
0:01:15 > 0:01:20how one man was nearly swindled out of his inheritance by a fake will.
0:01:20 > 0:01:24The pain that has caused, it's just been horrendous.
0:01:24 > 0:01:29And how a gang of fakers conned and robbed NHS staff
0:01:29 > 0:01:31up and down the country.
0:01:31 > 0:01:33They were very serious adversaries.
0:01:33 > 0:01:35We could not predict when they were next going to strike
0:01:35 > 0:01:38and that made them very difficult to catch.
0:01:44 > 0:01:46We Brits love Facebook.
0:01:46 > 0:01:50The company says 24 million of us log in every day.
0:01:50 > 0:01:55And over half the UK population has an active account.
0:01:55 > 0:01:57Look, even Fake Britain's got one.
0:01:57 > 0:02:01But what happens when someone creates a fake profile
0:02:01 > 0:02:05in your name to try to defraud you and your friends?
0:02:09 > 0:02:14Facebook estimates there are over 80 million fake profiles out there.
0:02:15 > 0:02:18Many of these are harmless, but a significant number,
0:02:18 > 0:02:22maybe as many as 14 million according to Facebook itself,
0:02:22 > 0:02:25are being operated by fraudsters.
0:02:25 > 0:02:29So who's being targeted by the Facebook fakers?
0:02:32 > 0:02:36One man who knows what it's like to have your Facebook profile faked
0:02:36 > 0:02:38is Father Peter Wilson.
0:02:38 > 0:02:40He's a priest in a London parish
0:02:40 > 0:02:44and he uses Facebook to stay in touch with his flock.
0:02:44 > 0:02:48But one day, he got a phone call he wasn't expecting.
0:02:48 > 0:02:50A friend got in touch, and said,
0:02:50 > 0:02:52"I think your identity's been stolen
0:02:52 > 0:02:55"because you've just approached me asking me for money,
0:02:55 > 0:02:56"and I don't think it is you."
0:02:56 > 0:03:01I laughed it off, but then more and more friends got in touch,
0:03:01 > 0:03:05and it soon emerged that somebody had indeed taken my photograph
0:03:05 > 0:03:08and set up an alternative account in my name,
0:03:08 > 0:03:11and had approached all my friends asking for money.
0:03:11 > 0:03:12They knew it wasn't me
0:03:12 > 0:03:15because they know I wouldn't do something like that.
0:03:15 > 0:03:19And it turns out that Father Peter is not the only man of the cloth
0:03:19 > 0:03:21to be targeted in this way.
0:03:21 > 0:03:23I know in the past few days, another priest colleague of mine
0:03:23 > 0:03:25has had the same happen.
0:03:25 > 0:03:29Before anyone was taken in by the bogus account,
0:03:29 > 0:03:31Father Peter managed to alert Facebook
0:03:31 > 0:03:34and the fake profile was taken down immediately.
0:03:37 > 0:03:42But not every victim of the Facebook fakers gets away so lightly.
0:03:42 > 0:03:45Bromley resident Jasmine Jones deactivated her Facebook account
0:03:45 > 0:03:47a couple of years ago.
0:03:47 > 0:03:50So she was surprised to see a message from Facebook.
0:03:50 > 0:03:51I had an e-mail notification to say,
0:03:51 > 0:03:53"Your Facebook has been reactivated,"
0:03:53 > 0:03:55which I thought, how strange.
0:03:55 > 0:03:57I didn't even know this was possible.
0:03:57 > 0:03:59I assumed my Facebook had been deleted
0:03:59 > 0:04:00and all the pictures had gone.
0:04:00 > 0:04:03Only did I find out that you can just type in your password again
0:04:03 > 0:04:04with your e-mail address,
0:04:04 > 0:04:08and that same Facebook you had years ago has never been deleted.
0:04:10 > 0:04:13Jasmine's old Facebook account had been hacked.
0:04:13 > 0:04:15The faker had somehow figured out her password
0:04:15 > 0:04:19and now had complete access to her old account.
0:04:19 > 0:04:22Jasmine contacted Facebook immediately.
0:04:22 > 0:04:25If you actually contact Facebook,
0:04:25 > 0:04:28it takes them two or three weeks to completely delete that account.
0:04:28 > 0:04:30And by that time, it was too late.
0:04:30 > 0:04:34The person had already taken so much information from my e-mail addresses
0:04:34 > 0:04:38and saved so many pictures from my old Facebook,
0:04:38 > 0:04:39they'd already started becoming me.
0:04:39 > 0:04:43They'd read all my messages, so they saw exactly how I spoke.
0:04:43 > 0:04:46Exactly what sort of friends I have, where I'd been out,
0:04:46 > 0:04:48they'd also saved videos of my friends and I
0:04:48 > 0:04:50when we'd gone on trips, like to Thorpe Park.
0:04:50 > 0:04:54So effectively, they'd just sort of taken all my identity
0:04:54 > 0:05:00and were waiting to build on it and start a scam and make money from it.
0:05:00 > 0:05:04And it didn't take the faker long to go to work.
0:05:04 > 0:05:07When I looked online, there were ten fake Facebooks of me.
0:05:07 > 0:05:10They were saying that I was an escort.
0:05:10 > 0:05:13And that people could pay this person money
0:05:13 > 0:05:15to come and meet up with me.
0:05:15 > 0:05:18So I just thought, I went to the police about it and I said,
0:05:18 > 0:05:21"This is getting outrageous. It's defamation of character.
0:05:21 > 0:05:24"I'm a law graduate, I'm not an escort."
0:05:25 > 0:05:28Fake profiles, which used Jasmine's images
0:05:28 > 0:05:31but different names, were appearing on Facebook.
0:05:33 > 0:05:37The faker was using the profiles to befriend other Facebook users,
0:05:37 > 0:05:40flirting with them, and then once a relationship had been established,
0:05:40 > 0:05:44offering them sex in exchange for money.
0:05:44 > 0:05:47Jasmine notified Facebook every time it happened,
0:05:47 > 0:05:51but hours after one profile was taken down, another would appear.
0:05:53 > 0:05:56The fake profiles that the fraudster had created
0:05:56 > 0:06:00continued to have a very real impact on Jasmine's life.
0:06:02 > 0:06:04Somebody might see me in the street and think, "There's that girl
0:06:04 > 0:06:07"who's an escort," which is just a horrible feeling to have.
0:06:07 > 0:06:10And is the person who's pretending to be me,
0:06:10 > 0:06:11am I looking them in the eye every day?
0:06:13 > 0:06:16Like Jasmine, most victims of Facebook fakery
0:06:16 > 0:06:19have no idea who the faker is.
0:06:19 > 0:06:21But what happens when you discover that the person
0:06:21 > 0:06:25who's hacked your Facebook account is someone you know?
0:06:25 > 0:06:28Later, we'll meet a young woman still coming to terms
0:06:28 > 0:06:32with having her Facebook profile faked by someone she trusted.
0:06:38 > 0:06:41Getting our whites whiter is big business.
0:06:41 > 0:06:46Millions of packs of washing powder are sold every year in the UK,
0:06:46 > 0:06:49and you can bet when there's big money on offer,
0:06:49 > 0:06:51the fakers want to get involved.
0:06:51 > 0:06:55We've seen a lot of counterfeits in the Fake Britain house.
0:06:55 > 0:06:57But are you prepared to take the challenge?
0:06:57 > 0:07:01Can you tell which one of these is fake, and which one is real?
0:07:01 > 0:07:07Well, as our story shows, the packs may look very similar,
0:07:07 > 0:07:10but what's inside can be very different.
0:07:14 > 0:07:17Today we're with Mark Rolfe from Kent Trading Standards.
0:07:17 > 0:07:20He's just found out that the authorities have seized
0:07:20 > 0:07:24a suspicious shipment of washing powder at the port of Dover.
0:07:26 > 0:07:28We're on our way to the docks.
0:07:28 > 0:07:31We've had a call from our colleagues in the Borders Agency,
0:07:31 > 0:07:33who tell us that they've got a lorry load
0:07:33 > 0:07:35of what they think is fake washing powder.
0:07:35 > 0:07:38So we're going to go down to the port, see what they've got,
0:07:38 > 0:07:41and if they're right, as they usually are, it's fair to say,
0:07:41 > 0:07:44then we'll take possession of it and deal with it from there.
0:07:45 > 0:07:48And Mark needs to act quickly.
0:07:48 > 0:07:53It's really important for us to get to the docks as soon as we can,
0:07:53 > 0:07:56to assess what's there, what's going on and to take the right action
0:07:56 > 0:07:57and get hold of the product.
0:07:57 > 0:08:00And stop it going any further into the consumer chain.
0:08:05 > 0:08:10It's a massive haul. The largest seen in the UK for four years.
0:08:11 > 0:08:15There's 33 pallets here, which is just over 2,500 packets.
0:08:15 > 0:08:18Or 21 tonnes of fake washing powder.
0:08:18 > 0:08:22We estimate that will be worth about £50,000.
0:08:23 > 0:08:24Mark goes to work.
0:08:25 > 0:08:29He's looking for telltale signs that the powder is fake.
0:08:29 > 0:08:33And the smell of the product is a useful indicator of fakery.
0:08:34 > 0:08:37I was having a sniff, because our experience is that quite often
0:08:37 > 0:08:43these fake washing powders contain chlorides, which is kind of bleach.
0:08:44 > 0:08:48Often, you can smell that when you open the box.
0:08:48 > 0:08:51This one certainly doesn't smell like a premium brand washing powder.
0:08:52 > 0:08:55So, what's in fake washing powder?
0:08:55 > 0:08:59And does using it pose a risk for you and your family?
0:09:01 > 0:09:04Ian Niven is a chemist. He's spent the last 30 years
0:09:04 > 0:09:07formulating and testing washing powders
0:09:07 > 0:09:09for major detergent brands.
0:09:09 > 0:09:11He believes fake washing powder
0:09:11 > 0:09:15poses a number of serious health risks to the public.
0:09:15 > 0:09:17When you buy a fake product,
0:09:17 > 0:09:20do you really think that somebody who's cheating the consumer in
0:09:20 > 0:09:24that sort of way is going to be that bothered what goes into his product?
0:09:26 > 0:09:27So, you could, at the worst,
0:09:27 > 0:09:30be having ingredients that could cause cancer.
0:09:30 > 0:09:34You can certainly have ingredients that would cause irritation.
0:09:34 > 0:09:37Because the formulation will be very carefully specified.
0:09:37 > 0:09:40So, babies, for instance, with sensitive skin,
0:09:40 > 0:09:43you could have real problems using a fake product.
0:09:43 > 0:09:48And what will a fake product like this do to your clothes?
0:09:48 > 0:09:50You'll get clothes going yellow, perhaps,
0:09:50 > 0:09:52because it doesn't remove the fats.
0:09:52 > 0:09:55You could have clothes losing their colour and fading,
0:09:55 > 0:09:57because the bleach is too aggressive.
0:09:57 > 0:09:59Or maybe it won't remove the stains at all
0:09:59 > 0:10:00because there's no bleach in there.
0:10:00 > 0:10:04We asked Ian to compare the fake and the real products.
0:10:04 > 0:10:08My first impression is that this looks a very good product.
0:10:08 > 0:10:11You can see all the granules in there,
0:10:11 > 0:10:13and they're not clumped together at all.
0:10:13 > 0:10:17If we move to the other product, you can see lots of lumps.
0:10:17 > 0:10:20And all that powder stuck to the sides of the box,
0:10:20 > 0:10:22it's not the sign of a quality product.
0:10:22 > 0:10:23A quality detergent product
0:10:23 > 0:10:25will never stick to the insides of the pack.
0:10:25 > 0:10:29So if you bring one home and find it stuck like that,
0:10:29 > 0:10:30it may be you've got a fake.
0:10:33 > 0:10:36So, what is actually in this box of fake washing powder
0:10:36 > 0:10:39and could it be harmful to you and me?
0:10:40 > 0:10:44We asked Dr Daniel Driscoll at Surrey University to analyse
0:10:44 > 0:10:48the fake powder and find out exactly what it consists of.
0:10:48 > 0:10:52These fake washing powders consist mostly of a compound called
0:10:52 > 0:10:54sodium carbonate, which you can buy in a supermarket,
0:10:54 > 0:10:57usually labelled as soda crystals.
0:10:57 > 0:11:00And there's also some cheap fragrance thrown in
0:11:00 > 0:11:02to try and make it at least smell of something.
0:11:02 > 0:11:05And then it's all mixed together and put in a cheap cardboard box.
0:11:06 > 0:11:10The washing powder manufactured by the big brands is closely regulated.
0:11:10 > 0:11:13And hundreds of tests are carried out
0:11:13 > 0:11:15before the product hits the shelves.
0:11:16 > 0:11:20One key test is for pH, which measures acidity.
0:11:23 > 0:11:26We asked Dr Driscoll to test the pH of the fake product
0:11:26 > 0:11:28and the real thing.
0:11:28 > 0:11:34No washing powder sold in the UK will have a pH of over 11.
0:11:35 > 0:11:38The real product measured 10.7,
0:11:38 > 0:11:42well within safe levels for a product like washing powder.
0:11:42 > 0:11:44What about the fake?
0:11:44 > 0:11:49And we see the fake sample has a pH of 11.5.
0:11:51 > 0:11:53It's a shocking finding.
0:11:53 > 0:11:57The fake powder is as corrosive as some household bleaches
0:11:57 > 0:11:59or oven cleaners.
0:11:59 > 0:12:01The fake washing powder has a high pH.
0:12:01 > 0:12:04This could be a problem if you have wet hands
0:12:04 > 0:12:07and touch the powder, as it could start causing skin irritation
0:12:07 > 0:12:09or possibly even minor burns.
0:12:10 > 0:12:13And given how corrosive this product is,
0:12:13 > 0:12:15Dr Driscoll is also concerned about the risks
0:12:15 > 0:12:18the fake washing powder poses to young children.
0:12:20 > 0:12:22If a child were to swallow this fake washing powder,
0:12:22 > 0:12:25there's every chance it could do some real damage.
0:12:25 > 0:12:28There is unlikely to be any safety controls as there would be
0:12:28 > 0:12:30presumably with the genuine powders,
0:12:30 > 0:12:33such as other compounds included to minimise the damage.
0:12:33 > 0:12:35This fake washing powder is very unlikely
0:12:35 > 0:12:38to have such things in place.
0:12:43 > 0:12:45Making sure that YOU make decisions
0:12:45 > 0:12:48about what happens to everything you own when you die,
0:12:48 > 0:12:52and not have someone else doing it, isn't that difficult.
0:12:52 > 0:12:54You just write one of these, a will.
0:12:54 > 0:12:59It's an important legal document, but even a will can be faked.
0:12:59 > 0:13:04And when it is, like this one, it can devastate the families involved.
0:13:07 > 0:13:11Stephen Crisp recently lost his grandfather, Bob.
0:13:11 > 0:13:13A man who helped to bring him up.
0:13:15 > 0:13:17He was a good grandfather.
0:13:17 > 0:13:20And I went to live with them, my grandad and my nan,
0:13:20 > 0:13:22when I was younger.
0:13:24 > 0:13:29Bob had owned a house and had over £10,000 in savings.
0:13:29 > 0:13:32Several months before his death, he wrote his will,
0:13:32 > 0:13:37dividing his estate between his grandson Stephen and Stephen's aunt.
0:13:37 > 0:13:41Bob took the further precaution of providing each of them with a copy
0:13:41 > 0:13:45of his will, and asked them both not to disclose the contents to anyone.
0:13:47 > 0:13:49Bob was close to Stephen,
0:13:49 > 0:13:52but had had a difficult relationship with his own son, Nigel,
0:13:52 > 0:13:53Stephen's father.
0:13:53 > 0:13:58Just before he died, Bob asked Stephen to look after his affairs.
0:14:00 > 0:14:03My grandfather, a few weeks before he passed away,
0:14:03 > 0:14:08gave me all his bank account details and everything for me to look after.
0:14:10 > 0:14:14Immediately after Bob's death, Stephen's father, Nigel,
0:14:14 > 0:14:18began insisting there was no need to invite anyone to the funeral.
0:14:18 > 0:14:20Which Stephen found strange.
0:14:20 > 0:14:22Soon after the funeral,
0:14:22 > 0:14:24Stephen needed to access his grandfather's account
0:14:24 > 0:14:28to cover maintenance bills on his grandfather's house.
0:14:28 > 0:14:30But he was in for a nasty surprise.
0:14:30 > 0:14:33When I went down to the bank,
0:14:33 > 0:14:37and I see the lady, and said to her,
0:14:37 > 0:14:41"I'm trying to get some money out of my grandfather's account."
0:14:41 > 0:14:43Took all his details.
0:14:43 > 0:14:47And she was like, "Yeah, I'm afraid that account has been closed."
0:14:47 > 0:14:50I asked, "How could that have been closed?"
0:14:51 > 0:14:55And she said, "Well, somebody has come down here,
0:14:55 > 0:14:59"they have used a death certificate and a will."
0:15:01 > 0:15:04Bob's bank account had been emptied.
0:15:04 > 0:15:07His life savings, over £10,000, gone.
0:15:07 > 0:15:10When Stephen asked why the bank had paid out the money,
0:15:10 > 0:15:14he was told that someone claiming to be both the executor
0:15:14 > 0:15:17and beneficiary and possessing a will confirming those facts
0:15:17 > 0:15:21had withdrawn the money and closed the account.
0:15:21 > 0:15:23Stephen was furious.
0:15:23 > 0:15:24He immediately applied to have
0:15:24 > 0:15:27his grandfather's estate placed in probate.
0:15:27 > 0:15:29This put the process on pause,
0:15:29 > 0:15:32and dispersal of his grandfather's estate
0:15:32 > 0:15:34would have to be reviewed by a legal authority.
0:15:35 > 0:15:38But Stephen was in for a further shock.
0:15:40 > 0:15:41I was driving past one day,
0:15:41 > 0:15:47and I noticed two "For Sale" boards outside my grandfather's house.
0:15:49 > 0:15:53So I rang up one of the estate agents, who I know very well,
0:15:53 > 0:15:57and he said that, "Your father's put it on."
0:15:57 > 0:16:00I said, "He can't, it's in probate."
0:16:00 > 0:16:04And that was when I decided then that, you know, enough's enough.
0:16:04 > 0:16:07Seeing that his father was only weeks away
0:16:07 > 0:16:11from selling the property, valued at £135,000,
0:16:11 > 0:16:13Stephen contacted the police.
0:16:17 > 0:16:20His case was dealt with by DC Jill Lacey.
0:16:20 > 0:16:23I went and met Stephen myself,
0:16:23 > 0:16:25spent quite a lengthy time talking to him
0:16:25 > 0:16:28and other members of the family.
0:16:28 > 0:16:31After which it became fairly apparent that indeed,
0:16:31 > 0:16:33a fraud had taken place,
0:16:33 > 0:16:36and there ensued the criminal investigation.
0:16:39 > 0:16:43DC Lacey conducted a search of Nigel and Jenny Crisp's house.
0:16:43 > 0:16:46She recovered what she suspected was the fake will.
0:16:46 > 0:16:50The case would hinge on being able to prove the will Stephen had
0:16:50 > 0:16:55was real, and the one recovered from his parents' house was fake.
0:16:55 > 0:16:59This is a copy of the will that was written by the offenders.
0:16:59 > 0:17:03These documents can be downloaded from the internet for a small fee,
0:17:03 > 0:17:05they can purchased in supermarkets.
0:17:05 > 0:17:08All that's needed is for the document to be witnessed,
0:17:08 > 0:17:12taken along to a financial institution,
0:17:12 > 0:17:17as was in this case, and the money is accessed and it's gone.
0:17:18 > 0:17:22Conveniently, the two witnesses who'd signed the fake will
0:17:22 > 0:17:23were both dead.
0:17:23 > 0:17:26If DC Lacey was to prove the will was indeed a fake,
0:17:26 > 0:17:29she'd need conclusive evidence.
0:17:30 > 0:17:34She decided to have a handwriting expert examine the will.
0:17:34 > 0:17:37Handwriting samples were taken from both suspects
0:17:37 > 0:17:40and those samples, along with the suspected fake will,
0:17:40 > 0:17:42were sent to be analysed.
0:17:43 > 0:17:46These are some handwriting specimens written by one of the suspects,
0:17:46 > 0:17:48they were written for the police.
0:17:48 > 0:17:51And they contain several lines of the text
0:17:51 > 0:17:53that is present within the will.
0:17:55 > 0:17:59It was clear to the analyst that Nigel Crisp's handwriting
0:17:59 > 0:18:02and the handwriting used in the suspect fake will
0:18:02 > 0:18:04were remarkably similar.
0:18:04 > 0:18:06It wasn't particularly sophisticated,
0:18:06 > 0:18:08it was simply a document that was written out
0:18:08 > 0:18:11in more or less the person's normal handwriting.
0:18:11 > 0:18:13It wasn't particularly disguised,
0:18:13 > 0:18:16it was maybe a little bit carefully written,
0:18:16 > 0:18:19but I've seen many documents that are much more disguised than this one.
0:18:19 > 0:18:24The handwriting proved to be Nigel's, Stephen's father.
0:18:24 > 0:18:29This gave DC Lacey the conclusive piece of evidence she needed.
0:18:30 > 0:18:32Nigel and Jenny Crisp maintained their innocence
0:18:32 > 0:18:36throughout the investigation, but once the case came to court,
0:18:36 > 0:18:38they admitted their guilt.
0:18:38 > 0:18:41Nigel admitted the offence of making a false instrument,
0:18:41 > 0:18:45while Jenny admitted to using a false instrument with intent.
0:18:45 > 0:18:48Both received suspended sentences,
0:18:48 > 0:18:53and have been ordered to repay Stephen Crisp and his aunt £16,000.
0:18:54 > 0:18:57Criminal cases which set members of a single family
0:18:57 > 0:19:00against each other are particularly difficult
0:19:00 > 0:19:02for both the family members involved
0:19:02 > 0:19:04and the police officers investigating.
0:19:04 > 0:19:09The pain that has caused, it's just been horrendous.
0:19:09 > 0:19:14You're asking people to provide information
0:19:14 > 0:19:17to an investigation against a father, a mother,
0:19:17 > 0:19:19any other relative, and it's really quite difficult.
0:19:19 > 0:19:22But I think there's always going to have to be a good reason
0:19:22 > 0:19:24for doing that, and I feel in this case there was.
0:19:27 > 0:19:30Over the last few years, an increasing number of fake wills
0:19:30 > 0:19:33have been used to steal inheritances.
0:19:33 > 0:19:36Nigel and Jenny Crisp used a will template
0:19:36 > 0:19:40downloaded from the internet to create their fake will.
0:19:40 > 0:19:44So, has the availability of do-it-yourself wills
0:19:44 > 0:19:47made making a fake one all too easy?
0:19:47 > 0:19:49And what can you do to protect YOUR will?
0:19:51 > 0:19:54Richard Roberts is one of the UK's leading experts on wills
0:19:54 > 0:19:58and he currently chairs the Law Society's wills committee.
0:20:00 > 0:20:03Fake wills are certainly on the increase.
0:20:03 > 0:20:08Part of that is down to the fact that it's now easier to create
0:20:08 > 0:20:13a fake will, primarily because you can use the internet to create
0:20:13 > 0:20:18a will and therefore, unscrupulous relatives are using that as a means.
0:20:20 > 0:20:24And Richard has some advice for anyone planning to make a will.
0:20:25 > 0:20:27In Stephen's case, I think
0:20:27 > 0:20:32the real key point there was that the will was made by a solicitor.
0:20:32 > 0:20:33Now, of course, as a lawyer,
0:20:33 > 0:20:36I'm bound to say that it's the right thing to have a solicitor
0:20:36 > 0:20:40make your will, but in this case, it really was helpful
0:20:40 > 0:20:45because that solicitor had a valid will with a proper signature on.
0:20:45 > 0:20:49It was therefore very much easier for the police to uncover that
0:20:49 > 0:20:50sort of fraud.
0:20:51 > 0:20:55HE GIGGLES
0:20:55 > 0:21:00Six months after seeing his parents' fakery exposed, Stephen has been
0:21:00 > 0:21:04able to sell his grandfather's house and he's moving on with his life.
0:21:06 > 0:21:09But repairing family ties is going to take some time.
0:21:11 > 0:21:15My mother, she will come over and see me still.
0:21:15 > 0:21:18Even after what she has done,
0:21:18 > 0:21:23I still try my hardest to keep a relationship with her.
0:21:25 > 0:21:28And for Stephen's oldest son, Thomas, who used to
0:21:28 > 0:21:33visit his grandparents, the family discord has been unsettling.
0:21:33 > 0:21:36We just have to try and work through it as a family with him
0:21:36 > 0:21:39and, you know, help him get over it and also, you know,
0:21:39 > 0:21:42to help Stephen as well cos he's got no contact with his dad any more.
0:21:42 > 0:21:46Stephen still muses on what his grandfather would make
0:21:46 > 0:21:49of the sequence of events that followed his death.
0:21:50 > 0:21:54I know he wouldn't be surprised of what has happened.
0:21:54 > 0:21:59He did warn us, before he passed away, that we need to
0:21:59 > 0:22:05watch Nigel as he knew what he was capable of.
0:22:10 > 0:22:13When you work for one of the world's biggest employers,
0:22:13 > 0:22:18not to mention a much-loved and trusted British institution,
0:22:18 > 0:22:21you might assume that you're free from the clutches of fakers
0:22:21 > 0:22:23while you're at work.
0:22:23 > 0:22:25But as many NHS employees,
0:22:25 > 0:22:28from consultants through to cleaners discovered,
0:22:28 > 0:22:31they were being targeted by criminal gangs
0:22:31 > 0:22:35while they were working in hospitals across the country.
0:22:39 > 0:22:44In 2009, a gang calling themselves the Coventry Falcons began
0:22:44 > 0:22:47faking their way into NHS hospitals up and down the country.
0:22:51 > 0:22:53The gang were expert con artists.
0:22:53 > 0:22:56They'd pose as NHS staff in order to steal bank cards
0:22:56 > 0:22:58from off-limits areas.
0:22:58 > 0:23:03They'd then go on to commit multiple frauds on the stolen cards...
0:23:03 > 0:23:07and they'd often return to the same hospital as many as six times.
0:23:09 > 0:23:11The gang's crime spree was the largest
0:23:11 > 0:23:16and longest-running series of frauds ever carried out against NHS staff.
0:23:16 > 0:23:19Dave Cockburn is the security supervisor at
0:23:19 > 0:23:24Northampton General Hospital, one of the hospitals targeted by the gang.
0:23:26 > 0:23:27They were very serious adversaries.
0:23:27 > 0:23:30We could not predict when they were next going to strike
0:23:30 > 0:23:32and that made them very difficult to catch.
0:23:34 > 0:23:36But it wasn't just Dave's patch.
0:23:36 > 0:23:40Northampton was one of over 20 NHS hospitals targeted by the gang.
0:23:41 > 0:23:45Chris MacDonald works for NHS Protect,
0:23:45 > 0:23:48the government agency tasked with protecting NHS staff.
0:23:48 > 0:23:50From 2010 onwards,
0:23:50 > 0:23:54he was deluged with reports of theft from staff-only areas.
0:23:55 > 0:23:59I think they saw hospitals as being a relatively easy target
0:23:59 > 0:24:02because they're big, open places with lots
0:24:02 > 0:24:04and lots of people milling around all the time,
0:24:04 > 0:24:06so they don't stand out as being anything other than somebody
0:24:06 > 0:24:08who perhaps should be there.
0:24:08 > 0:24:10And they dressed as if they should be there.
0:24:13 > 0:24:15The fraudsters would dress smartly,
0:24:15 > 0:24:18hoping to pass themselves off as NHS staff.
0:24:18 > 0:24:23Some of the gang used fake NHS IDs.
0:24:23 > 0:24:26Others would just walk around confidently,
0:24:26 > 0:24:28with a piece of paper in their hand
0:24:28 > 0:24:30or a mobile phone pressed to their ear.
0:24:30 > 0:24:33They were trying to blend in and go unnoticed.
0:24:35 > 0:24:37They were confident enough that if they were approached,
0:24:37 > 0:24:40they would be able to say, "I'm simply here to do X, Y or Z,"
0:24:40 > 0:24:42whether it be a survey, whether they try and pass
0:24:42 > 0:24:45themselves off as a clinician or something along those lines.
0:24:45 > 0:24:48They were coming into the NHS in order to make use
0:24:48 > 0:24:51of a weakness that they've perceived,
0:24:51 > 0:24:53and they were very specific in the areas they would target.
0:24:57 > 0:24:59They'll arrive at a hospital by car,
0:24:59 > 0:25:03they'll drop off the person who's going to be doing the theft.
0:25:05 > 0:25:09Areas that contain the offices of the staff have got access control.
0:25:09 > 0:25:13In other words, a member of the public can't get in because they've
0:25:13 > 0:25:17either got to use a swipe card or put in a code into a digital lock.
0:25:17 > 0:25:19So to get into those offices, what the group do
0:25:19 > 0:25:21is they hang around outside, quite literally,
0:25:21 > 0:25:24often with a telephone to their ear, and then,
0:25:24 > 0:25:26when a member of staff comes to go through the door,
0:25:26 > 0:25:29they either, as they release the door lock,
0:25:29 > 0:25:31hold the door open for them then follow them through
0:25:31 > 0:25:32or just straightforward,
0:25:32 > 0:25:35catch the door after the person's walked through and walk in.
0:25:35 > 0:25:36It's as simple as that.
0:25:38 > 0:25:41They will gain access to that access control corridor area.
0:25:41 > 0:25:42They'll go into an empty office.
0:25:42 > 0:25:44They'll steal a wallet or purse and they're out.
0:25:44 > 0:25:47And they're in there for less than a minute, usually.
0:25:49 > 0:25:50About half an hour later or so,
0:25:50 > 0:25:53the staff member that's lost the wallet will receive a phone call
0:25:53 > 0:25:56purporting to come from the fraud department of their bank.
0:25:58 > 0:26:00And they're very convincing.
0:26:00 > 0:26:02They'll convince that person that they are from the bank.
0:26:02 > 0:26:05And they'll do that simply by giving them their name,
0:26:05 > 0:26:06their date of birth.
0:26:06 > 0:26:09They'll do that cos they've got the driving licence.
0:26:09 > 0:26:13And they'll even tell them what they used their credit card for last.
0:26:13 > 0:26:15They'll do that because nine times out of 10,
0:26:15 > 0:26:17people put the receipts in their wallet.
0:26:19 > 0:26:23The fake bank call was at the very heart of the scam.
0:26:23 > 0:26:25The gang's ability to convince their targets
0:26:25 > 0:26:28they were being contacted by real bank staff
0:26:28 > 0:26:30allowed the Coventry Falcons to steal
0:26:30 > 0:26:37an estimated £500,000 from the accounts of hard-working NHS staff.
0:26:37 > 0:26:40One of those who received a fake call was Kelly.
0:26:40 > 0:26:42She works as a sister on a busy ward.
0:26:44 > 0:26:47I came into work on the ward, as I usually do,
0:26:47 > 0:26:49and then got an urgent phone call.
0:26:51 > 0:26:52His name was Michael
0:26:52 > 0:26:55and he was calling from the Royal Bank of Scotland.
0:26:55 > 0:26:57He knew everything about me.
0:26:57 > 0:27:01He asked me to confirm my last transaction on one of my cards.
0:27:01 > 0:27:04I couldn't remember because I was just so upset and I said,
0:27:04 > 0:27:07"Yes, I think that's a transaction I've made,"
0:27:07 > 0:27:12and he named a shop and the total amount of what the bill was
0:27:12 > 0:27:15on what I know now to be the receipt.
0:27:15 > 0:27:18This fake call had only one purpose -
0:27:18 > 0:27:21to persuade the victim to hand over their PIN.
0:27:21 > 0:27:24To do this, the faker needed to make Kelly panic.
0:27:24 > 0:27:28In reality, your bank will NEVER ask for your PIN,
0:27:28 > 0:27:32either on the phone or via mail or e-mail.
0:27:32 > 0:27:36He said that there was a lady in the Royal Bank of Scotland who
0:27:36 > 0:27:42had gone to the cash desk and had asked to withdraw £1,000 in cash.
0:27:42 > 0:27:46Completely convinced by the caller and anxious to prevent money
0:27:46 > 0:27:50being stolen from her account, Kelly revealed her PIN number.
0:27:50 > 0:27:54Within minutes, the gang were inside an RBS branch,
0:27:54 > 0:27:57emptying her account of just over £2,000.
0:27:58 > 0:28:02Such thefts have left many NHS workers deeply concerned.
0:28:02 > 0:28:06No-one expects to be a victim of fraud in their workplace.
0:28:06 > 0:28:10I felt very alone, like I was the only person in the world that
0:28:10 > 0:28:12something like this had ever happened to.
0:28:12 > 0:28:16Yeah, just really silly that that one time
0:28:16 > 0:28:21I didn't lock the door behind me was the one time that someone came in
0:28:21 > 0:28:26and took my possessions from me and just knew everything about me.
0:28:26 > 0:28:31Like Kelly, many staff also lost possessions they can never replace.
0:28:31 > 0:28:33I lost valuables that day as well.
0:28:33 > 0:28:39I lost valuable photos and just stuff that meant something.
0:28:42 > 0:28:47In total, the gang targeted over 25 hospitals, sometimes returning
0:28:47 > 0:28:52to the same one months later and revisiting on several occasions.
0:28:56 > 0:28:58Later, we'll see how NHS Protect
0:28:58 > 0:29:02and the police caught up with these fakers and put them behind bars.
0:29:02 > 0:29:05You'll see a nurse going through that door, and here he comes now.
0:29:14 > 0:29:16Earlier, we met Jasmine Jones.
0:29:16 > 0:29:18Her Facebook profile had been hacked
0:29:18 > 0:29:22and pictures of her were being used on fake Facebook profiles.
0:29:22 > 0:29:26Some of these profiles were stating that Jasmine was an escort.
0:29:26 > 0:29:28Somebody might see me in the street and think,
0:29:28 > 0:29:30"There's that girl who's an escort," which is
0:29:30 > 0:29:33just a horrible feeling to have, and is the person who's pretending
0:29:33 > 0:29:35to be me, am I looking them in the eye every day?
0:29:35 > 0:29:38Jasmine is still trying to find out WHO created these fake
0:29:38 > 0:29:40Facebook accounts.
0:29:40 > 0:29:44But what's it like when someone close to you fakes your profile?
0:29:44 > 0:29:46There we go.
0:29:46 > 0:29:49Abbie Brown is a single mum from Burnley.
0:29:49 > 0:29:51She's always loved using Facebook.
0:29:51 > 0:29:56I talk to my friends on it every day, socialise through it,
0:29:56 > 0:29:58contact my family through it.
0:29:58 > 0:29:59But last year,
0:29:59 > 0:30:03something strange happened to Abbie's Facebook profile.
0:30:03 > 0:30:06One day, I went to go on it and I couldn't get on it,
0:30:06 > 0:30:09so I reported it and left it as that.
0:30:10 > 0:30:12Abbie didn't hear back from Facebook,
0:30:12 > 0:30:14so she decided to open a new account.
0:30:15 > 0:30:18Shortly afterwards, one of her closest friends since childhood
0:30:18 > 0:30:22asked a favour - could Abbie take delivery of some parcels
0:30:22 > 0:30:24she'd ordered from catalogue companies?
0:30:24 > 0:30:27She told me they were for her partner at the time, for Christmas,
0:30:27 > 0:30:28so I took them in.
0:30:28 > 0:30:30Being a friend, didn't want him to see them,
0:30:30 > 0:30:32and then I took them down to her.
0:30:34 > 0:30:39But the parcels kept on arriving and Abbie started to grow suspicious.
0:30:39 > 0:30:42Then one time, her actual partner picked them up from my house,
0:30:42 > 0:30:45but she told me they were for him, which I thought was a bit strange.
0:30:45 > 0:30:48That's when I started clicking on that something weren't right.
0:30:48 > 0:30:52And Abbie's suspicions grew following a visit from
0:30:52 > 0:30:54a very angry stranger.
0:30:54 > 0:30:57I answered it, "Hiya, you all right?" And then she were like,
0:30:57 > 0:31:00"No, have you got my money?" "What?" "Have you got my money?
0:31:00 > 0:31:02"You know I were turning up to your door."
0:31:02 > 0:31:03And I went, "No, I don't."
0:31:03 > 0:31:05She went, "Well, it's you on Facebook."
0:31:06 > 0:31:09The woman was insistent that she'd purchased goods from Abbie
0:31:09 > 0:31:10through Facebook.
0:31:10 > 0:31:13In fact, Abbie's old Facebook profile, which she
0:31:13 > 0:31:15assumed had been deleted,
0:31:15 > 0:31:19was being used by her friend to advertise products for sale.
0:31:19 > 0:31:23These included clothes, shoes and perfumes.
0:31:23 > 0:31:25Anyone buying these products would, of course,
0:31:25 > 0:31:29think that Abbie was the seller, so when goods weren't delivered,
0:31:29 > 0:31:31customers, like the one who'd just paid Abbie a visit,
0:31:31 > 0:31:34believed that she'd cheated them.
0:31:35 > 0:31:39It was after this visit that Abbie put two and two together
0:31:39 > 0:31:44and realised that her friend was, in fact, the Facebook faker.
0:31:44 > 0:31:48And there was more bad news in the post for Abbie.
0:31:49 > 0:31:53The faker hadn't simply used a fake Facebook profile to advertise
0:31:53 > 0:31:54the goods.
0:31:54 > 0:31:58She'd also purchased those goods by setting up catalogue accounts
0:31:58 > 0:31:59in Abbie's name.
0:31:59 > 0:32:02I had just been getting letters saying I owed,
0:32:02 > 0:32:05like, £300 here and £70 here.
0:32:05 > 0:32:08Especially before Christmas, it's not nice, and I thought,
0:32:08 > 0:32:12"It's going to affect my credit", which it has gone on to my credit.
0:32:12 > 0:32:15And I need to get that lifted.
0:32:16 > 0:32:19Abbie believes part of the reason the faker targeted her is
0:32:19 > 0:32:21because they knew each other so well.
0:32:21 > 0:32:26Now I know that she'd got into my Facebook, used my password,
0:32:26 > 0:32:29cos she knew me that well, she guessed my password.
0:32:29 > 0:32:33She knew everything because I'd talk to her on a daily basis, so
0:32:33 > 0:32:37she knew what I were doing that day and she could put it on Facebook.
0:32:37 > 0:32:42Understandably, Abbie's still coming to terms with what happened.
0:32:42 > 0:32:44I trusted her with all my heart
0:32:44 > 0:32:48and I feel like she had a bit of a kick out of doing it, in a sick way.
0:32:48 > 0:32:52Abbie reported the fraud, only to discover that there was already
0:32:52 > 0:32:57an ongoing police investigation into her former friend's activities.
0:32:57 > 0:33:00Two other targets of the faker had come forward.
0:33:00 > 0:33:02When these two cases came to court,
0:33:02 > 0:33:06the faker pleaded guilty to two charges of false representation.
0:33:06 > 0:33:09Sadly, Abbie's case wasn't reported in time to be
0:33:09 > 0:33:11included in the prosecution.
0:33:11 > 0:33:15However, she did, at least, have the satisfaction of seeing her
0:33:15 > 0:33:19former friend fined and sentenced to 200 hours community service.
0:33:19 > 0:33:23Meanwhile, Abbie's still waiting to find out what happened to her
0:33:23 > 0:33:24old account.
0:33:24 > 0:33:28I don't actually know if it was them that took the Facebook account down
0:33:28 > 0:33:32or she deactivated it cos they've never contacted me through it.
0:33:32 > 0:33:34They've never actually e-mailed me, saying,
0:33:34 > 0:33:37"We have took the Facebook down.
0:33:37 > 0:33:40"We've seen it's been hacked." They never contacted me through anything.
0:33:41 > 0:33:44Abbie's experience reveals the lengths a determined
0:33:44 > 0:33:48Facebook faker will go to in order to get their hands on a fake
0:33:48 > 0:33:50Facebook account.
0:33:50 > 0:33:54So, what can you do to protect your profile?
0:33:54 > 0:33:57Professor Dave Harte lectures on social media
0:33:57 > 0:33:59at Birmingham City University.
0:33:59 > 0:34:02He believes that as Facebook expands its services,
0:34:02 > 0:34:05opportunities for fraudsters will increase.
0:34:05 > 0:34:09Facebook invites you to give it lots of information, beyond the books
0:34:09 > 0:34:12and films you like, down to the cafes where you drink
0:34:12 > 0:34:17and have your lunch, the pubs you go to,
0:34:17 > 0:34:21that geo-tagged location check-in in the street you live in,
0:34:21 > 0:34:24the link to your information from your running watch that tells you
0:34:24 > 0:34:27where you started when you entered your running route,
0:34:27 > 0:34:31which happens to be at your front door - this constant invitation to give information.
0:34:31 > 0:34:34All of that, of course, is brilliant for Facebook,
0:34:34 > 0:34:36but it is also brilliant for a fraudster.
0:34:38 > 0:34:42And Professor Harte has some advice to help you stay safe online
0:34:42 > 0:34:45when using social media like Facebook.
0:34:47 > 0:34:50There are a few things you can do to think about what you're doing on
0:34:50 > 0:34:53Facebook and the extent to which that makes you a target for fraudsters.
0:34:53 > 0:34:56The first of it is, what kind of information
0:34:56 > 0:34:58are you letting Facebook know about you?
0:34:58 > 0:35:00Have you told it where you live?
0:35:00 > 0:35:02How many of your interests are on there?
0:35:02 > 0:35:05How often do you talk about the detail of your family life
0:35:05 > 0:35:07and your relatives?
0:35:07 > 0:35:11If you are telling Facebook and your followers what your dog's name is
0:35:11 > 0:35:14then maybe your dog's name shouldn't be your password.
0:35:14 > 0:35:18Be mindful of the security settings on Facebook, because actually,
0:35:18 > 0:35:22you have a degree of control there, which perhaps you don't realise.
0:35:22 > 0:35:26You can actually stop your profile being public whatsoever.
0:35:26 > 0:35:29Just your updates and information about you,
0:35:29 > 0:35:31just goes to those friends you have chosen.
0:35:31 > 0:35:33Not friends of friends, just friends.
0:35:35 > 0:35:38Facebook told us that while they couldn't comment on individual
0:35:38 > 0:35:43cases, they had actioned reports into the cases we feature.
0:35:43 > 0:35:45They stressed Facebook was a safe
0:35:45 > 0:35:47and secure place with extra security features,
0:35:47 > 0:35:52comprehensive tools for reporting fraud and a team of safety experts.
0:35:52 > 0:35:55They said they encourage people not to share their password with
0:35:55 > 0:36:01others and to protect their accounts using two-factor authentication.
0:36:01 > 0:36:04They added that if you think your account has been compromised, visit
0:36:04 > 0:36:08facebook.com/hacked to secure it as quickly as possible.
0:36:16 > 0:36:19Earlier, we saw how a criminal gang robbed hospital staff
0:36:19 > 0:36:23across the UK, using fake bank calls to get access
0:36:23 > 0:36:25to their accounts and steal their money.
0:36:25 > 0:36:29The gang's combined offences, stretching over four years,
0:36:29 > 0:36:34amount to the largest fraud ever attempted on NHS staff.
0:36:37 > 0:36:40But unbeknown to the gang, their activities were being monitored by
0:36:40 > 0:36:46NHS Protect, the agency responsible for the security of NHS staff.
0:36:47 > 0:36:50Chris MacDonald led the investigation.
0:36:50 > 0:36:54By closely analysing CCTV from hospitals where the gang had struck,
0:36:54 > 0:36:58he believed he had identified the ringleader.
0:36:58 > 0:37:00Adrian Garrick.
0:37:00 > 0:37:03We see a nurse going through to that door.
0:37:03 > 0:37:07She is at the door, she is in and here he comes now, look.
0:37:07 > 0:37:12Very confident, straight in, not bothering to look at anybody.
0:37:12 > 0:37:14He is going to be in there now for less than 50 seconds,
0:37:14 > 0:37:17and he's going to take those three purses in that 50 seconds.
0:37:17 > 0:37:20You notice that the receptionist didn't even look up.
0:37:20 > 0:37:24Here he comes. Again, opens the door, doesn't look at anybody,
0:37:24 > 0:37:25confidently walks off.
0:37:25 > 0:37:27Notice, left hand is in his pocket.
0:37:28 > 0:37:30There will be a car waiting for him right outside.
0:37:30 > 0:37:32He'll jump in and the car will go.
0:37:32 > 0:37:33And it will be about half an hour,
0:37:33 > 0:37:36and the victims of the crime will receive a phone call
0:37:36 > 0:37:38purporting to be from their bank, to get their PIN numbers.
0:37:41 > 0:37:45As Chris was pulling together the CCTV evidence against the Falcons,
0:37:45 > 0:37:50Detective Emma Landucci was just beginning HER investigation into the gang.
0:37:51 > 0:37:55I first heard about the Coventry Falcons from the NHS Protect,
0:37:55 > 0:38:00who contacted me shortly after the offence
0:38:00 > 0:38:03I was investigating at the Lister Hospital took place.
0:38:03 > 0:38:08Detective Landucci had been assigned to look into a break-in at the Lister Hospital.
0:38:08 > 0:38:11It was classic Coventry Falcons.
0:38:11 > 0:38:14The gang had faked their way into off-limits areas,
0:38:14 > 0:38:17posing as staff, and stolen a purse.
0:38:17 > 0:38:21They had then purchased high-value items at a nearby high street
0:38:21 > 0:38:23before heading to the victim's bank,
0:38:23 > 0:38:27but the CCTV filmed in the high street left Detective Landucci
0:38:27 > 0:38:31in no doubt as to who she was looking for.
0:38:31 > 0:38:36It wasn't until I closely examined the CCTV on the offence committed
0:38:36 > 0:38:38at the Lister Hospital,
0:38:38 > 0:38:44and I was able to see that very tiny, grainy image of a black man,
0:38:44 > 0:38:46who I believed to be Adrian Garrick,
0:38:46 > 0:38:50that I was able to start focusing on him.
0:38:51 > 0:38:56And the more Detective Landucci learned, the clearer it became that Garrick was
0:38:56 > 0:39:01the driving force behind the frauds being carried out on NHS staff.
0:39:01 > 0:39:04The gang operated in two or three-man teams.
0:39:05 > 0:39:09One member would play the fake NHS worker, gaining entry to the
0:39:09 > 0:39:13staff-only areas and stealing the wallets or purses.
0:39:13 > 0:39:16The other member of the gang would then go into the bank,
0:39:16 > 0:39:19posing as the real owner of the card.
0:39:19 > 0:39:22Garrick always insisted on being the front man,
0:39:22 > 0:39:27carrying out the actual thefts, and DC Landucci quickly realised why.
0:39:29 > 0:39:33I think he chose this role, because it minimised the risk to himself
0:39:33 > 0:39:38of being caught, and heightened the risk for other gang members.
0:39:38 > 0:39:43Rather than simply building the prosecution around the Lister Hospital case,
0:39:43 > 0:39:46Emma began building a broader national case, which would
0:39:46 > 0:39:52hold Garrick and the gang to account for their fakery at hospitals across the entire country.
0:39:53 > 0:39:56Fortunately, Garrick's preference for being the gang's front man
0:39:56 > 0:40:00made sightings by hospital security teams far more likely.
0:40:00 > 0:40:04His image and that of four other offenders
0:40:04 > 0:40:07had been circulated to all NHS security teams.
0:40:07 > 0:40:12Once Garrick had been identified as a suspect, we became obsessed,
0:40:12 > 0:40:15really, with a description that fitted him.
0:40:16 > 0:40:20On the day in question, Garrick was in one of our administration areas.
0:40:20 > 0:40:23This is where we picked him up on CCTV, walking through corridors,
0:40:23 > 0:40:27trying doors to see whether there was anybody inside or whether there
0:40:27 > 0:40:31was any opportunity for items he found desirable.
0:40:31 > 0:40:35And Dave's team came close to apprehending the fakers.
0:40:35 > 0:40:40We caught up with the Coventry Falcons when they were coming through our south entrance.
0:40:40 > 0:40:43We were probably about 25 or 30 feet behind him at this stage.
0:40:43 > 0:40:45We gave chase through our South Road,
0:40:45 > 0:40:48where there was a car waiting in a lay-by.
0:40:51 > 0:40:57But Garrick's choice of getaway vehicle, a black Golf, gave Emma a vital lead.
0:40:57 > 0:41:04Soon, other NHS security teams had confirmed sightings of both the black Golf and Garrick.
0:41:06 > 0:41:08Garrick was a very clever criminal,
0:41:08 > 0:41:13and he knew that CCTV evidence alone wouldn't be sufficient.
0:41:13 > 0:41:15Then another break in the case.
0:41:15 > 0:41:18West Midlands CID called Detective Landucci.
0:41:18 > 0:41:22They had picked up Garrick and got hold of his phone.
0:41:22 > 0:41:25Now Garrick's actual movements could be mapped to the crimes.
0:41:25 > 0:41:30I did some investigative work on the telephone and I was then able
0:41:30 > 0:41:32to place him travelling from
0:41:32 > 0:41:36Coventry to Stevenage on the day of my offence.
0:41:36 > 0:41:39With this final piece of evidence,
0:41:39 > 0:41:43he was charged with five counts of conspiracy to commit fraud.
0:41:43 > 0:41:46Faced with all of the evidence, he admitted to an additional
0:41:46 > 0:41:4826 offences.
0:41:48 > 0:41:52All of these crimes were committed at NHS hospitals.
0:41:52 > 0:41:55He was sentenced to 3½ years.
0:41:56 > 0:41:59Unusually, Garrick was also served with a court order
0:41:59 > 0:42:03preventing him from entering any hospital, doctor's surgery
0:42:03 > 0:42:08or other health care facility, unless in the case of an emergency.
0:42:08 > 0:42:12Also sentenced with Garrick was Kevin Deacon, who was given
0:42:12 > 0:42:17a 24-month prison sentence for the Lister Hospital offence.
0:42:17 > 0:42:21These convictions immediately made the NHS a safer place to work.
0:42:21 > 0:42:24For the following four months after his arrest,
0:42:24 > 0:42:27we didn't see a single attack on any hospital.
0:42:28 > 0:42:30But the NHS will need to remain vigilant
0:42:30 > 0:42:35if it is to stop these fakers targeting NHS staff in the future.
0:42:35 > 0:42:37While Garrick was clearly a prominent player
0:42:37 > 0:42:39within the Coventry Falcons,
0:42:39 > 0:42:43police believe there are others ready to take his place.
0:42:43 > 0:42:47The gang is believed to number around 100 members.
0:42:47 > 0:42:50While pleased to have secured convictions against Garrick
0:42:50 > 0:42:52and his co-defendants,
0:42:52 > 0:42:56DC Landucci believes the gang remains an ongoing threat to the public.
0:42:56 > 0:43:00I think it will always be a challenge to investigate,
0:43:00 > 0:43:04and that these offences will continue, unfortunately.
0:43:10 > 0:43:12That's all from Fake Britain. Goodbye.