0:00:04 > 0:00:07Right now, I'm prepared to guess that there are millions of you
0:00:07 > 0:00:10flicking through those glossy holiday brochures
0:00:10 > 0:00:12because it's that time of year again,
0:00:12 > 0:00:16when we all decide where we're going to spend our well-earned breaks.
0:00:16 > 0:00:19And we all put our trust, and our hard-earned cash,
0:00:19 > 0:00:22in the hands of the holiday industry, hoping it delivers on its promise.
0:00:22 > 0:00:24But on occasion things can go wrong,
0:00:24 > 0:00:27and that can end up turning a dream break into a nightmare.
0:00:28 > 0:00:31The doctors said to me, "You've broken it in about eight places."
0:00:31 > 0:00:35- Ooh.- And he said, "We're going to have to operate."
0:00:35 > 0:00:38- When did you notice your wallet was gone?- About five o'clock.
0:00:38 > 0:00:41Well, I've not got much hope, to tell you the truth.
0:00:41 > 0:00:43So, from uncovering the bad...
0:00:43 > 0:00:45- Oh, my God. - SHE SCREAMS
0:00:45 > 0:00:46To highlighting the good.
0:00:46 > 0:00:50We're on top of a glacier, but it's adventure that's accessible.
0:00:50 > 0:00:52We are the Holiday Hit Squad
0:00:52 > 0:00:55and it's our mission to ensure that you avoid all of those
0:00:55 > 0:00:59holiday horrors and really get the best out of your annual break.
0:01:05 > 0:01:07Coming up on today's programme,
0:01:07 > 0:01:10we're on call at the Costa Blanca's Consulate.
0:01:10 > 0:01:14- You're 19 and you're going to be stranded in Spain.- Yeah.
0:01:14 > 0:01:17It's knives and forks at the ready, as Joe
0:01:17 > 0:01:19and I do battle to find the best break for foodies...
0:01:19 > 0:01:22I don't think I need to say anything about this.
0:01:22 > 0:01:24It's breathtaking.
0:01:24 > 0:01:27Or away. It really is a fantastic experience
0:01:27 > 0:01:30for feeling part of this wonderful city.
0:01:30 > 0:01:33And I'll be investigating the confusion that's surrounding
0:01:33 > 0:01:34the European Health Insurance Card.
0:01:34 > 0:01:36Thousands of holidaymakers are cross about it
0:01:36 > 0:01:39because they feel they've been diddled.
0:01:39 > 0:01:41But first, I'm checking into another hotel
0:01:41 > 0:01:43that's in need of a bit of help.
0:01:48 > 0:01:51# Here comes summer
0:01:51 > 0:01:54# School is out, oh, happy day... #
0:01:54 > 0:01:57It's the thought of our hols to come that keep many of us
0:01:57 > 0:01:59going through the long winter months.
0:02:01 > 0:02:04So it's all the worse when the time finally comes that,
0:02:04 > 0:02:06instead of the accommodation of your dreams...
0:02:06 > 0:02:10RECORD SCRATCHES
0:02:10 > 0:02:14..you find you're booked into the Heartbreak Hotel.
0:02:14 > 0:02:16# Momma told me not to come... #
0:02:16 > 0:02:18That's why, throughout the series,
0:02:18 > 0:02:21'I've continued my quest to stop the rot...'
0:02:21 > 0:02:24Grime and dirt. I've even managed to pick up a live ant on my finger.
0:02:26 > 0:02:27'..and raise the game...'
0:02:27 > 0:02:29Someone's been a bit ill over there.
0:02:29 > 0:02:34'..at some of the hotels that are winding British guests right up.'
0:02:34 > 0:02:37- What needs fixing mostly? - Have you got a bulldozer?
0:02:37 > 0:02:41And today, I'm in yet another of our favourite holiday destinations.
0:02:48 > 0:02:50With its impressive marinas and hundreds of hotels,
0:02:50 > 0:02:52it's hard to believe that Marmaris was once just a small,
0:02:52 > 0:02:54quiet fishing village.
0:02:54 > 0:02:57Indeed, today, it's one of the most popular resorts in this
0:02:57 > 0:02:58part of the Mediterranean coast.
0:02:58 > 0:03:01And whether it's all inclusive breaks, time on the beach,
0:03:01 > 0:03:05fishing or sailing, people come here in their thousands.
0:03:07 > 0:03:10In fact, Marmaris is now the Brits' second favourite holiday
0:03:10 > 0:03:12resort in the world,
0:03:12 > 0:03:16but it seems not everything about this town is a Turkish delight.
0:03:20 > 0:03:25You've been giving the 80-room Seray Forest Hotel a proper pasting.
0:03:26 > 0:03:28Towels has holes in, sheets had holes in.
0:03:29 > 0:03:32The mattresses were paper thin.
0:03:32 > 0:03:37Dirty glasses, dirty cups, dirty plates left on the...landings.
0:03:37 > 0:03:38Day in, day out, it's not moved.
0:03:41 > 0:03:44It was a nasty, nasty holiday.
0:03:44 > 0:03:46I would not recommend this to anyone.
0:03:46 > 0:03:50# Tragedy, when the feeling's gone... #
0:03:52 > 0:03:55There are dozens of damning online reviews...
0:03:56 > 0:03:59calling it filthy, disgusting,
0:03:59 > 0:04:02and even the worst hotel ever.
0:04:07 > 0:04:09Joe Crowley checking in.
0:04:11 > 0:04:13'The hotel's owner wants to improve the reviews,
0:04:13 > 0:04:16'so they've invited me to check-in for the night.
0:04:16 > 0:04:19'And it doesn't take long to spot things are going wrong.'
0:04:21 > 0:04:25A couple of things I thought I'd share with you. In the bathroom,
0:04:25 > 0:04:27first of all, down here in the corner,
0:04:27 > 0:04:31there's a drain with no cap and a few little nasties in there -
0:04:31 > 0:04:36not ideal. And then you've got this shower screen here,
0:04:36 > 0:04:39which is...very past its sell by date.
0:04:39 > 0:04:42For a start, this whole wooden thing on top seems to just be
0:04:42 > 0:04:47resting on that screw there,
0:04:47 > 0:04:49which is not good given the whole thing's rotting.
0:04:49 > 0:04:53All in all, it's pretty scuzzy.
0:04:53 > 0:04:57- Hello.- 'My neighbours, fellow Brits Kay and Rakesh,
0:04:57 > 0:04:58'aren't happy either,
0:04:58 > 0:05:03'after paying over £1,100 for their week-long stay here.'
0:05:03 > 0:05:07- How's it been so far? - Not too good.- Really?
0:05:07 > 0:05:10It's not clean. I mean, the cleaners come in
0:05:10 > 0:05:12and all she does it brings a mop,
0:05:12 > 0:05:15and just mops the bathroom, and not even sweep.
0:05:15 > 0:05:16I did a little test.
0:05:16 > 0:05:19I had a Pringle, I kept it at a spot,
0:05:19 > 0:05:21it was lying there for three days,
0:05:21 > 0:05:23and eventually I picked it up again.
0:05:23 > 0:05:27- You left a solitary crisp and it was still there...- A whole one.
0:05:27 > 0:05:29- ..three days later.- Yeah.
0:05:29 > 0:05:32I was thinking it was a waste of our money, really.
0:05:32 > 0:05:34A lot of English families have gone back
0:05:34 > 0:05:36and they've said the same thing,
0:05:36 > 0:05:38"Staff's good, cleanliness is really awful."
0:05:38 > 0:05:43- I'm guessing you won't be coming back.- Not me, definitely not.
0:05:43 > 0:05:45I'd come to Turkey, yeah, but not this resort.
0:05:45 > 0:05:49'Oh, dear. It's far from a glowing review.
0:05:49 > 0:05:53'I'm going to need help to hammer this message home.'
0:05:53 > 0:05:56'Dr Lisa Ackerley is an environmental health and hygiene inspector
0:05:56 > 0:06:00'with decades of experience helping establishments like this.'
0:06:03 > 0:06:06Look what I found.
0:06:06 > 0:06:08- Dust, hair and grime.- Yeah.
0:06:08 > 0:06:11The trouble is, often people don't use clean mops,
0:06:11 > 0:06:14so they're not actually cleaning at all, they're dirtying.
0:06:14 > 0:06:17Why should people put up with dirty floors?
0:06:17 > 0:06:21'The room Lisa checked randomly is a breeding ground for bugs,
0:06:21 > 0:06:23'but how bad is it really?
0:06:23 > 0:06:27'An electronic device that tests bacteria will tell us.'
0:06:27 > 0:06:29OK. Right, so the moment of truth then.
0:06:29 > 0:06:31OK, what's it going to show?
0:06:31 > 0:06:36It's not a food surface, but I'd be expecting less than 30.
0:06:36 > 0:06:39Oh, well, that's not brilliant. That's 132, so...
0:06:39 > 0:06:42- Really, that's five times what it should be.- Yeah.
0:06:42 > 0:06:44So that's not good enough - simple.
0:06:44 > 0:06:47'And I have an idea why the grime levels are so high.'
0:06:47 > 0:06:49I didn't have any hot water this morning.
0:06:49 > 0:06:51If the water isn't hot enough then there's a potential
0:06:51 > 0:06:55risk from bacteria such as legionella growing in the system.
0:06:55 > 0:06:57'Legionella isn't necessarily here,
0:06:57 > 0:07:00'but if it was it could cause legionnaire's disease.
0:07:00 > 0:07:05'In 2012, three Brits died after an outbreak at a hotel in the Med.
0:07:05 > 0:07:07'It thrives in lukewarm water.'
0:07:08 > 0:07:12We're actually getting around 37.6.
0:07:12 > 0:07:16- Guess what that is.- Erm...that is the ideal temperature for legionella
0:07:16 > 0:07:17is what you're going to tell me.
0:07:17 > 0:07:20It's the ideal temperature for bacteria to grow, yeah.
0:07:20 > 0:07:23- Oh, wow.- There you go. So we've got lukewarm water, scale.
0:07:23 > 0:07:26That means if there were any legionella in the system,
0:07:26 > 0:07:29they would have plenty to feed on and they're not going to get
0:07:29 > 0:07:32- killed by the temperature of the water.- OK.
0:07:32 > 0:07:34- So that's bad news.- It is bad news.
0:07:34 > 0:07:37The bacteria might not be present here,
0:07:37 > 0:07:40but the conditions are ripe for it to thrive.
0:07:40 > 0:07:43Considering the bathroom's already failed our hygiene test,
0:07:43 > 0:07:45this is quite alarming.
0:07:49 > 0:07:52Clearly the cleaning is not up to scratch,
0:07:52 > 0:07:55but Lisa has a crafty test to find out just what's not being done
0:07:55 > 0:07:59and Kay has volunteered her room.
0:07:59 > 0:08:04Lisa's sprinkling powder, which only shows up with a special light.
0:08:04 > 0:08:06# Dirt on the ground... #
0:08:06 > 0:08:09We'll have a look tomorrow to see if they powder's still there
0:08:09 > 0:08:11and we'll use an ultraviolet torch, which will then reveal
0:08:11 > 0:08:13whether cleaning has taken place.
0:08:15 > 0:08:20'Later, we'll find out the results of Lisa's test...'
0:08:20 > 0:08:22That is very conclusive, isn't it?
0:08:22 > 0:08:25'..and we'll see if the grimey all-inclusive experience
0:08:25 > 0:08:27'extends to the kitchen.'
0:08:27 > 0:08:29I'm starting to feel like I don't want to eat here.
0:08:36 > 0:08:37Now you may not ever notice them,
0:08:37 > 0:08:40and hopefully you won't ever have to use them,
0:08:40 > 0:08:44but at resorts around the world, just quietly in the background,
0:08:44 > 0:08:47there's always an army of professionals on stand-by to
0:08:47 > 0:08:51make sure that your happy holiday doesn't go off the rails.
0:08:55 > 0:08:58And I've got privileged access behind the scenes to show you just
0:08:58 > 0:09:02what could happen if you're one of the quarter of a million plus Brits
0:09:02 > 0:09:05every year that need medical help.
0:09:05 > 0:09:07- Broken, fractured, what?- Fractured.
0:09:07 > 0:09:09What a rotten way to end your holiday.
0:09:09 > 0:09:10SIREN BLARES
0:09:10 > 0:09:15Or the estimated one in ten that end up victims of crime.
0:09:15 > 0:09:16We didn't know nothing had happened.
0:09:16 > 0:09:19Looking forward to coming to the country...
0:09:19 > 0:09:21Makes you feel iffy for coming back.
0:09:21 > 0:09:25It leaves a nasty taste in the mouth, doesn't it?
0:09:25 > 0:09:28Today I'm in the iconic Spanish region that attracts more
0:09:28 > 0:09:31than two million British visitors every year.
0:09:34 > 0:09:38The Costa Blanca has been one of our favourite holiday destinations
0:09:38 > 0:09:39since package tours began.
0:09:39 > 0:09:42Consequently, at the British Consul here,
0:09:42 > 0:09:44Paul Rudwell is kept very busy.
0:09:44 > 0:09:47And like all our Consulates worldwide,
0:09:47 > 0:09:52the staff have to respond to all sorts of cries for help from desperate Brits.
0:09:52 > 0:09:55Be it those that have been stung by foreign criminals,
0:09:55 > 0:09:57been caught in natural disasters,
0:09:57 > 0:09:59or even fallen foul of the law.
0:10:02 > 0:10:05Every day here at the Consulate starts in exactly the same way.
0:10:05 > 0:10:08They have an early morning briefing meeting, so that Paul
0:10:08 > 0:10:11and his team can discuss amongst themselves who is doing what,
0:10:11 > 0:10:13what cases they're looking after,
0:10:13 > 0:10:15and what's likely to come up during the day. But, of course,
0:10:15 > 0:10:18nobody knows what's going to come through the door as well.
0:10:19 > 0:10:23The first call of the day is a British teenager in distress.
0:10:23 > 0:10:27It's an emergency, so we're rushing out to a hospital in Valencia.
0:10:29 > 0:10:31The deputy console, Liz Bell, has been contacted
0:10:31 > 0:10:35by a 19-year-old girl who was on a cruise with her grandmother.
0:10:35 > 0:10:37The grandmother has taken ill.
0:10:37 > 0:10:40Details are all a bit sketchy, but clearly she needs some help.
0:10:42 > 0:10:45Rebecca speaks no Spanish and is having to cope with
0:10:45 > 0:10:49the trauma of having her critically ill gran in a foreign hospital.
0:10:49 > 0:10:53- Hi.- I'm Liz. We spoke on the phone.
0:10:53 > 0:10:54Yeah, we did. Yeah.
0:10:54 > 0:10:57My gosh, they have left you a bit isolated in here.
0:10:57 > 0:11:00- Yeah.- But I suppose that's how you feel at the moment, is it?
0:11:00 > 0:11:03- Yeah, definitely.- What's the situation you find yourself in here?
0:11:03 > 0:11:06We were all on a 14-night Mediterranean cruise
0:11:06 > 0:11:08and everything was fine.
0:11:08 > 0:11:12My nan's health was OK and we'd just had dinner all together,
0:11:12 > 0:11:15and looked through all the family pictures that we'd taken
0:11:15 > 0:11:17throughout the holiday. And then, the next morning,
0:11:17 > 0:11:21just when the ship actually arrived at Valencia, she had a stroke.
0:11:21 > 0:11:23So... Yeah, we just found her...
0:11:23 > 0:11:26- Gosh, it must be so distressing for you.- Yeah.
0:11:26 > 0:11:29'It's a heavy burden for a 19-year-old.
0:11:29 > 0:11:33'The insurance policy only allows for one person to stay,
0:11:33 > 0:11:36'so the rest of Rebecca's family have to fly home,
0:11:36 > 0:11:38'leaving just her and her gran in Spain.'
0:11:39 > 0:11:42So what happened when you got here at the hospital then?
0:11:42 > 0:11:45After struggling to actually speak to the doctors,
0:11:45 > 0:11:49communicate with them to try and find out what was happening,
0:11:49 > 0:11:51they wheeled her into an operation.
0:11:51 > 0:11:54She's just been in a coma since, really.
0:11:54 > 0:11:57Rebecca has found it hard to understand the hospital staff,
0:11:57 > 0:12:02so, as a fluent Spanish speaker, Vice Consul Lis can help her
0:12:02 > 0:12:04find out exactly what is going on with her gran.
0:12:04 > 0:12:06Ah.
0:12:06 > 0:12:08Liz, Rebecca, I was getting worried.
0:12:08 > 0:12:11So, first, Rebecca, what is the news with your gran?
0:12:11 > 0:12:15My nan, unfortunately, got worse.
0:12:15 > 0:12:19She got pneumonia this morning, so she's got a lung infection,
0:12:19 > 0:12:22and the doctors are currently giving her treatment for that.
0:12:22 > 0:12:26'But this 19-year-old Brit now has problems all of her own.'
0:12:26 > 0:12:30The travel insurance hasn't actually accepted or confirmed
0:12:30 > 0:12:32- the travel insurance cover yet. - Why not?
0:12:32 > 0:12:35Because they haven't received the medial report that they
0:12:35 > 0:12:39require in order to accept our case.
0:12:39 > 0:12:42'Rebecca has paid her gran's GP to fill out this
0:12:42 > 0:12:44'report for the insurance company,
0:12:44 > 0:12:48'but she's still waiting for it to be delivered.'
0:12:48 > 0:12:52If the insurers don't actually accept the cover then I don't know
0:12:52 > 0:12:53where I'm going to stay.
0:12:53 > 0:12:57I have no hotel and I don't exactly have a lot of money either.
0:12:57 > 0:13:00- And you're 19 and you're going to be stranded in Spain.- Yeah.
0:13:01 > 0:13:04'Stuck in a foreign hospital with her very poorly gran,
0:13:04 > 0:13:09'it's surprising to think that it's a GP surgery in the UK
0:13:09 > 0:13:12'that has the potential to hold up progress for a Brit abroad
0:13:12 > 0:13:14'that's in need.'
0:13:14 > 0:13:19They've got multiple choices. I love multiple choices, I don't think.
0:13:19 > 0:13:21Press four. OK.
0:13:21 > 0:13:25My name is Angela Rippon and I'm with BBC television.
0:13:25 > 0:13:28'I'm really concerned for Rebecca's welfare,
0:13:28 > 0:13:30'so I'm calling the surgery.'
0:13:30 > 0:13:32It seems that because the medical
0:13:32 > 0:13:36report from your practice has been held up for various reasons
0:13:36 > 0:13:40that we can't get any resolution with the insurance.
0:13:40 > 0:13:44Unfortunately, they cannot and will not give any confirmation of a
0:13:44 > 0:13:49release of funds until they get the medical report from your surgery,
0:13:49 > 0:13:51and it seems that there's been something of a delay
0:13:51 > 0:13:53in getting that report to them.
0:13:53 > 0:13:58Can I please call on your good offices to ensure that the GP
0:13:58 > 0:14:01gets this report out ASAP?
0:14:01 > 0:14:04Will you do that for me? Thank you.
0:14:04 > 0:14:07That's most kind of you. Bye-bye.
0:14:10 > 0:14:14'The surgery and insurance company both promised that they will
0:14:14 > 0:14:15'prioritise Rebecca's case,
0:14:15 > 0:14:18'but shockingly it seems that the trauma that can be
0:14:18 > 0:14:23'caused by these kinds of delays is not unique.'
0:14:23 > 0:14:25We have been around the houses today.
0:14:25 > 0:14:27How common is it for Brits abroad,
0:14:27 > 0:14:30when they need to deal with the hospital and insurance
0:14:30 > 0:14:33and their GP at home, to have this kind of delay?
0:14:33 > 0:14:36We do hear of people who suffer those delays.
0:14:36 > 0:14:40I mean...from families or patients themselves,
0:14:40 > 0:14:43who have been waiting or have been in hospital for maybe a week or
0:14:43 > 0:14:48so, ten days, only to find that their insurance company then refuses cover.
0:14:48 > 0:14:52So they've incurred costs but because we are told that the insurance
0:14:52 > 0:14:54company has been asking for reports, information,
0:14:54 > 0:14:56sometimes from the UK, maybe the Spanish hospital.
0:14:56 > 0:14:59As I said, if we're aware that it's at this end, the Spanish hospital,
0:14:59 > 0:15:01we can help her speed that up.
0:15:01 > 0:15:05- But we do hear of many cases. - That's outrageous, isn't it?- It is.
0:15:05 > 0:15:08'We can never predict when a crisis might happen,
0:15:08 > 0:15:12'but to help lessen potential delays or disappointments,
0:15:12 > 0:15:15'be sure that you read the terms of your insurance policy very
0:15:15 > 0:15:17'carefully before you travel.
0:15:17 > 0:15:21'Always declare any pre-existing medical conditions.
0:15:21 > 0:15:24'And, if trouble strikes, call the insurer's emergency number
0:15:24 > 0:15:26'as soon as you possibly can,
0:15:26 > 0:15:30'preferably the moment that the illness or accident occurs.'
0:15:39 > 0:15:43Happily, most of our holidays are hassle free.
0:15:43 > 0:15:45So, as well as helping you avoid the bad,
0:15:45 > 0:15:48the Hit Squad are also dedicated to highlighting the good.
0:15:50 > 0:15:53Over the series, I've been asking Joe and Helen to come up with
0:15:53 > 0:15:57a few really great ideas for holidays abroad and at home
0:15:57 > 0:15:59because at least two thirds of us
0:15:59 > 0:16:03here in Britain now take a regular break in the UK.
0:16:03 > 0:16:06But can Britain really compete with the rest of the world?
0:16:06 > 0:16:09# I'm picking up good vibrations... #
0:16:09 > 0:16:10From city breaks...
0:16:10 > 0:16:13There's so much to see. This is just Times Square.
0:16:13 > 0:16:15I don't know where to begin.
0:16:15 > 0:16:17..to beach treats...
0:16:17 > 0:16:20It seems every time you go round another headland you find
0:16:20 > 0:16:23another secret cove.
0:16:23 > 0:16:25..they've been going head-to-head in a battle
0:16:25 > 0:16:28of vacations versus staycations.
0:16:30 > 0:16:33Today, a treat for food lovers.
0:16:33 > 0:16:36I've given Helen and Joe a £600 budget
0:16:36 > 0:16:39to create a long weekend for two.
0:16:39 > 0:16:44This week, Britain's got my backing and I reckon it'll be no contest.
0:16:44 > 0:16:47I don't think I need to say anything about this.
0:16:47 > 0:16:48It's breathtaking.
0:16:48 > 0:16:52# Go west... #
0:16:52 > 0:16:56300 miles of coastline and a huge farming community
0:16:56 > 0:17:00means my destination is a Mecca for lovers of local produce.
0:17:02 > 0:17:06If it's a food pilgrimage you're after then Cornwall is a great bet.
0:17:06 > 0:17:09Good choice, Helen, but surely British grub's a bit boring.
0:17:09 > 0:17:12I want to spice things up a bit.
0:17:12 > 0:17:15So where did I choose? Fez in Morocco.
0:17:19 > 0:17:22# Rock the casbah Rock the casbah... #
0:17:22 > 0:17:26This ancient walled city is a paradise for food lovers.
0:17:26 > 0:17:29It's vibrant, it's bustling, it's busy.
0:17:29 > 0:17:33The looks, the sights, the smells. It's a really exciting place to be.
0:17:33 > 0:17:37And sunny North Africa comes in at an amazing price.
0:17:37 > 0:17:42If you plan ahead, you can fly here for well under 100 quid each.
0:17:42 > 0:17:44And you can find some real accommodation bargains,
0:17:44 > 0:17:48too, for a unique taste of exotic luxury.
0:17:48 > 0:17:51Let me show you where I'm staying.
0:17:51 > 0:17:54This place on the outside doesn't really give much away.
0:17:54 > 0:17:57It's not glitzy or glamorous.
0:17:57 > 0:18:00There is no clue as to what is going on inside,
0:18:00 > 0:18:04but don't let that fool you because it's a very special place.
0:18:04 > 0:18:06It's small, it's bespoke.
0:18:06 > 0:18:09I think there are only five rooms here, but I read lots of reviews.
0:18:09 > 0:18:11It got great write ups.
0:18:11 > 0:18:14And this is the place where foodies want to stay
0:18:14 > 0:18:17because the cuisine here is second to none.
0:18:19 > 0:18:23# Feels like heaven... #
0:18:23 > 0:18:26I have never in my life stayed somewhere like this.
0:18:26 > 0:18:28It is absolutely beautiful.
0:18:28 > 0:18:30# It feels like heaven... #
0:18:30 > 0:18:33Two of you can experience this little piece of paradise
0:18:33 > 0:18:38for little more than you'd spend in one of Britain's bog standard chains.
0:18:38 > 0:18:43It really does feel palatial and extremely opulent.
0:18:43 > 0:18:46And what's more, this converted traditional family home has
0:18:46 > 0:18:49a terrific reputation for great food.
0:18:50 > 0:18:52I've got to say, I am feeling a bit smug.
0:18:52 > 0:18:55I think I have chosen the perfect foodie holiday here.
0:18:55 > 0:18:56You think so, do you?
0:18:56 > 0:19:00Well, Joe, our whole island is a heaven for good grub too.
0:19:00 > 0:19:03It's going through a massive food revival
0:19:03 > 0:19:05and Cornwall has some of the best of the west.
0:19:07 > 0:19:10# Straight to the wild, wild west... #
0:19:10 > 0:19:13Be it award-winning pasties, ice cream to die for,
0:19:13 > 0:19:16cracking cafes or renowned restaurateurs,
0:19:16 > 0:19:19Cornwall's got the lot.
0:19:19 > 0:19:21There are swanky hotels and budget B&Bs,
0:19:21 > 0:19:25but if it's summer, I've got to recommend camping on one of the
0:19:25 > 0:19:28many spectacularly positioned farms.
0:19:28 > 0:19:31It'll mean plenty of spare reddies to eat out
0:19:31 > 0:19:35and a great excuse to stock up on picnic provisions.
0:19:35 > 0:19:37Now I'm patriotic and a farmer's daughter,
0:19:37 > 0:19:41so I am very proud of the phenomenon that is farm shops.
0:19:46 > 0:19:49And this multi award-winning store is jam-packed with stuff
0:19:49 > 0:19:54produced in the county or grown on the farm right here.
0:19:54 > 0:19:57It's really exciting to be able to walk around and find
0:19:57 > 0:20:02so many things that are made within a few miles of here.
0:20:02 > 0:20:04And there's everything you need to create
0:20:04 > 0:20:06the ultimate Cornish beach barby.
0:20:08 > 0:20:12Here on this little island of ours, we grow stuff, we rear stuff,
0:20:12 > 0:20:14we make stuff, and that is something to be proud of.
0:20:14 > 0:20:18Have a look at all of this fantastic meat.
0:20:18 > 0:20:21There's a real chocolate box of options and it's all from Cornwall.
0:20:23 > 0:20:27Very good. Well, I can manage much more than a burnt sausage, Helen.
0:20:31 > 0:20:35Fez claimed to be the oldest living Medieval city in the world,
0:20:35 > 0:20:39and one of it's great wonders is its vibrant souk,
0:20:39 > 0:20:42a winding labyrinth of market stalls and shops.
0:20:44 > 0:20:46You can, of course, wander round on your own
0:20:46 > 0:20:49and experience a riot on your taste buds.
0:20:49 > 0:20:51But if you're not feeling quite so confident,
0:20:51 > 0:20:54a souk tasting tour might be for you.
0:20:54 > 0:20:56Oh, that is brilliant.
0:20:56 > 0:20:59- This is Moroccan fast food.- So good.
0:21:01 > 0:21:05Gail is an expert guide and insight comes at a set price,
0:21:05 > 0:21:10so team up with another couple or two and you could get the reassurance
0:21:10 > 0:21:13and special access she provides for less than 20 quid each.
0:21:18 > 0:21:21That is the sweetest, richest,
0:21:21 > 0:21:23most beautiful thing I've ever eaten.
0:21:23 > 0:21:26I have a sweet tooth and I've never had anything that sweet.
0:21:26 > 0:21:30- That is so good, and that's from his own hive?- Yeah.- Wow.
0:21:30 > 0:21:33# Much sweeter than wine... #
0:21:33 > 0:21:36- This is the tongue. - That's cow tongue.- Yeah.
0:21:38 > 0:21:41It's falling apart, and it's tender and delicious.
0:21:41 > 0:21:43It's so tender, isn't it? I love this stuff.
0:21:43 > 0:21:45- This is the camel hump.- Camel hump?
0:21:45 > 0:21:47Let's try.
0:21:49 > 0:21:52Yeah, it's a bit like having fat from any other animal.
0:21:52 > 0:21:56'Well, I bet you don't get camel's hump in Cornwall, Helen.'
0:21:56 > 0:21:59That's a thrill I think I could do without, Joe.
0:21:59 > 0:22:01Don't worry, if it's quirky you're after,
0:22:01 > 0:22:04I've got something up my sleeve for later.
0:22:04 > 0:22:08If it's growing wild then we are allowed to take the four Fs,
0:22:08 > 0:22:11which is fruit, flowers, foliage and fungi.
0:22:11 > 0:22:15And I'll be getting a real taste of Moroccan family cooking.
0:22:16 > 0:22:19There's some giggling going on from mum in the back there.
0:22:19 > 0:22:21It presumably means this isn't quite right.
0:22:26 > 0:22:30'Each week, I've been tackling some of the Great British holidaymakers'
0:22:30 > 0:22:32'most common consumer questions.
0:22:32 > 0:22:35'From how to avoid being burnt by the sun...'
0:22:35 > 0:22:37Are you concerned at all that you may burn?
0:22:37 > 0:22:39'..or the airlines.'
0:22:39 > 0:22:42We came on an airline where they charge you per bag you take.
0:22:42 > 0:22:45And this week, how to get more bang for your buck.
0:22:48 > 0:22:50Having ready cash abroad is essential
0:22:50 > 0:22:52if you want to have a trouble free holiday.
0:22:52 > 0:22:55But when you're changing money, the amount that actually makes
0:22:55 > 0:22:57it into your pocket is determined by two things -
0:22:57 > 0:23:01the exchange rate and the fee that companies charge you.
0:23:01 > 0:23:03# Your love gave me such a thrill
0:23:03 > 0:23:06# But your love don't pay my bills... #
0:23:06 > 0:23:09If you're savvy, you can save yourself money.
0:23:09 > 0:23:11That's me today and I'm off shopping,
0:23:11 > 0:23:14trailed by my twin Silly Helen.
0:23:14 > 0:23:18Savvy Helen is using euros she changed before flying.
0:23:18 > 0:23:22£500 gave her 570 euros on the high street,
0:23:22 > 0:23:24so our first tip - shop around.
0:23:24 > 0:23:26Exchange before you fly.
0:23:27 > 0:23:30Let's see how Silly Helen's getting on. You know the one.
0:23:30 > 0:23:33She's got her head in the clouds, always spending money like water.
0:23:33 > 0:23:35That's nothing like me at all.
0:23:35 > 0:23:38'Silly Helen doesn't think about money until she arrives.
0:23:38 > 0:23:42'She changes money at the airport, where rates can be hideous.
0:23:42 > 0:23:44'She withdraws euros from ATMs
0:23:44 > 0:23:48'and pays out with plastic without a thought for the cost.
0:23:48 > 0:23:49'Very silly indeed.
0:23:49 > 0:23:54'That way our £500 budget might buy as little as 494 euros.
0:23:54 > 0:23:57'That's a staggering difference of more than 70 euros.
0:23:57 > 0:23:59'Not all cards are bad,
0:23:59 > 0:24:04so our second tip is check out all the charges before you shop to avoid
0:24:04 > 0:24:06'any nasty surprises.
0:24:06 > 0:24:09'Out shopping it is easy to see the difference.
0:24:09 > 0:24:13'A 50 euro scarf might cost £43 if I change the money at home.
0:24:13 > 0:24:16'If I bought it on the worst credit card deal, it might cost £44.
0:24:16 > 0:24:20'Not so much worse. But if I buy it with euros from the local ATM,
0:24:20 > 0:24:22'it could be a whopping £49.
0:24:22 > 0:24:24'That's nearly 14% more.
0:24:24 > 0:24:28'Silly Helen's feckless ways could add hundreds of pounds to the
0:24:28 > 0:24:31'family holiday overall.
0:24:31 > 0:24:34'But while cash from the high street at home may be king,
0:24:34 > 0:24:35'it can be stolen,
0:24:35 > 0:24:38'so our third tip is consider a pre-paid card,
0:24:38 > 0:24:41'effectively an electronic traveller's cheque.
0:24:41 > 0:24:44'You load it with cash before you fly
0:24:44 > 0:24:46'and use it on holiday like a debit card.
0:24:46 > 0:24:48'It's safe even if you lose it,
0:24:48 > 0:24:51'and while charges vary, they can be competitive.'
0:25:01 > 0:25:05All that shopping's exhausted us. Time for a cafe break,
0:25:05 > 0:25:08but even here there are ways we can trip up.
0:25:08 > 0:25:10The cafe owner asks Silly Helen
0:25:10 > 0:25:13if she wants to pay in pounds instead of euros.
0:25:13 > 0:25:15Silly Helen says yes.
0:25:15 > 0:25:20Bad move. Opt for pounds and you could face charges of up to 4%
0:25:20 > 0:25:23because the cafe will choose the best exchange rate for them.
0:25:23 > 0:25:26Rates can be poor compared to letting your bank do it.
0:25:26 > 0:25:31A family meal of £75 could cost you an extra three.
0:25:31 > 0:25:34This technique may have cost Brits abroad
0:25:34 > 0:25:38a staggering £290m last summer alone.
0:25:38 > 0:25:41Savvy Helen, that's obviously the version I normally am,
0:25:41 > 0:25:44knows to always order in local currency because it's unlikely that
0:25:44 > 0:25:48the cafe owner is going to be able to offer you a better exchange rate.
0:25:48 > 0:25:51# It's a rich man's world... #
0:25:52 > 0:25:55So our travel money tips are -
0:25:55 > 0:25:59be aware of all hidden charges for your regular cards.
0:25:59 > 0:26:02Buy your currency at home. Be wary of airports.
0:26:02 > 0:26:04Consider a pre-paid card.
0:26:04 > 0:26:09And, if given the choice, always opt for paying in the local currency.
0:26:14 > 0:26:16Still to come on Holiday Hit Squad, I discover
0:26:16 > 0:26:19the truth behind the EHIC card.
0:26:19 > 0:26:22I had shown my EHIC card and it was dramatically waved away.
0:26:22 > 0:26:26And Dr Chris and I encounter more classic holiday
0:26:26 > 0:26:27conditions at our beach surgery.
0:26:29 > 0:26:30Have you heard of deep vein thrombosis?
0:26:30 > 0:26:34I wondered if that was a thing you might be worried about.
0:26:34 > 0:26:37But first I continue my inspection into that hotel that's been
0:26:37 > 0:26:39driving Brits bonkers.
0:26:47 > 0:26:51The Seray Forest Hotel in Marmaris has come in for some serious
0:26:51 > 0:26:53stick from British holidaymakers.
0:26:53 > 0:26:57So along with expert inspector Dr Lisa Ackerley, I've been
0:26:57 > 0:27:00conducting a grime scene investigation in an effort to
0:27:00 > 0:27:03help them address some of the more obvious problems.
0:27:05 > 0:27:07Oh. Well, that's not brilliant. That's 152.
0:27:07 > 0:27:10Really, that's five times what it should be.
0:27:11 > 0:27:14# I'll polish the leaves
0:27:14 > 0:27:15# Make them green again... #
0:27:15 > 0:27:17It's simply not good enough.
0:27:17 > 0:27:21That's why we've set a crafty test in Kay and Rakesh's room.
0:27:21 > 0:27:24We want to check whether Lisa's secret powder is still there
0:27:24 > 0:27:26after the cleaners have been in.
0:27:26 > 0:27:28The answer is plain to see.
0:27:30 > 0:27:32- Ready?- Yeah.
0:27:32 > 0:27:33Oh, look at that. That's the basin.
0:27:33 > 0:27:37This, obviously, isn't dirt. This is just a power you put down,
0:27:37 > 0:27:40- which you can't see with the naked eye in daylight.- Yeah.
0:27:40 > 0:27:42BOTH LAUGH Very good.
0:27:42 > 0:27:44- You wrote your name.- I did.
0:27:44 > 0:27:47That is very conclusive, isn't it? That hasn't been touched.
0:27:47 > 0:27:49- No, not at all.- Wow.
0:27:49 > 0:27:52So standards of hygiene are definitely failing in the bedrooms.
0:27:52 > 0:27:56And we want to check out another complaint about this hotel
0:27:56 > 0:27:58that guests have been making online.
0:27:59 > 0:28:01Lisa. Food.
0:28:01 > 0:28:04I've read quite a lot of reviews that complain about the food here.
0:28:04 > 0:28:06There's a review from a family who say they all got ill.
0:28:06 > 0:28:08They all had severe diarrhoea.
0:28:08 > 0:28:11They say it's a great holiday if you want to lose weight from illness.
0:28:11 > 0:28:14Doesn't sound good at all. What do you make of hearing that?
0:28:14 > 0:28:15Well, it doesn't sound good.
0:28:15 > 0:28:17They could have eaten outside of the hotel.
0:28:17 > 0:28:20But on the other hand, if they stayed in the hotel
0:28:20 > 0:28:22it could be water or ice, or it could be the food.
0:28:22 > 0:28:26- So it's definitely worth us having a look in the kitchen then?- Absolutely.
0:28:26 > 0:28:29'Now remember the lukewarm water I found in the bedrooms earlier?
0:28:29 > 0:28:34'Well, alarmingly, it's the same for staff preparing food -
0:28:34 > 0:28:36'hardly hygienic hand washing.'
0:28:36 > 0:28:40- SHE LAUGHS - No soap.
0:28:40 > 0:28:42No towel. No hot water.
0:28:43 > 0:28:45Great.
0:28:46 > 0:28:48'Then add to that all the food on the floor,
0:28:48 > 0:28:50'of course lots of flies,
0:28:50 > 0:28:53'and some pretty nasty drains.'
0:28:53 > 0:28:57I'm starting to feel like I don't want to eat here.
0:28:57 > 0:28:59There's actually cigarette ash down there.
0:28:59 > 0:29:01The freezer's so frosted up.
0:29:01 > 0:29:05There's obviously been some sort of defrosting at some point down there,
0:29:05 > 0:29:07and then refreezing.
0:29:07 > 0:29:09'Everywhere is filthy.
0:29:09 > 0:29:14'Guests can certainly get ill when kitchens are like this.'
0:29:14 > 0:29:16But a lot of these dishes are very dirty.
0:29:16 > 0:29:20And considering they may have some ready to eat food on them,
0:29:20 > 0:29:22that's actually quite shocking.
0:29:22 > 0:29:25'Lisa tests the fridge - it isn't cold enough.
0:29:25 > 0:29:27'They've no records of food temperatures
0:29:27 > 0:29:29'and no way of testing them.
0:29:29 > 0:29:33'There's not an accurate thermometer in the whole building.'
0:29:33 > 0:29:36It's critical that the temperature of the food is correct.
0:29:36 > 0:29:40- Massive alarm bells going off in my head right now.- Absolutely.
0:29:40 > 0:29:43'If you're looking to claim on insurance for food poisoning,
0:29:43 > 0:29:46'or get money back from a hotel or operator,
0:29:46 > 0:29:48'you'll need a doctor's note.
0:29:48 > 0:29:50'Plus, get reports from other sick guests
0:29:50 > 0:29:53'and take photographs of the grime.
0:29:54 > 0:29:59'The owner has to do something about the hygiene levels in this hotel
0:29:59 > 0:30:02'and I want him to see what guests are angry about.'
0:30:02 > 0:30:05They're not cleaning here, they're not cleaning the taps,
0:30:05 > 0:30:09they're not cleaning under the sink, they're not cleaning the toilets.
0:30:09 > 0:30:11They need to clean more thoroughly
0:30:11 > 0:30:13and someone needs to keep an eye on it.
0:30:13 > 0:30:15- Double check.- OK.
0:30:18 > 0:30:21Zahit's starting to get the picture
0:30:21 > 0:30:24but it's not just a case of him double-checking.
0:30:24 > 0:30:27The Seray Forest needs a whole new cleaning regime.
0:30:32 > 0:30:34When we look at the fridge,
0:30:34 > 0:30:36do you see what I mean about cross-contamination?
0:30:36 > 0:30:39So they shouldn't be touching each other without being covered.
0:30:39 > 0:30:41This has got to be five.
0:30:41 > 0:30:43Five or below.
0:30:44 > 0:30:48You can see it yourself, can't you, it just needs a big, deep clean.
0:30:48 > 0:30:50Just have a look behind here, Zahit.
0:30:52 > 0:30:56- That is worrying.- Yes.- Cos that looks like droppings or something.
0:30:58 > 0:30:59Is it a shock to you?
0:30:59 > 0:31:04I was not waiting to see like this but they need to make deep cleaning.
0:31:04 > 0:31:07I don't think they understand what they need to be doing
0:31:07 > 0:31:09so we need to change that.
0:31:13 > 0:31:16My hotel visit has shaken up the owner.
0:31:16 > 0:31:20Combine this with all the bad reviews and Zahit admits they need to change,
0:31:20 > 0:31:22and change fast.
0:31:22 > 0:31:26- When you go and when you don't see...- OK.- ..you don't know.
0:31:26 > 0:31:29It's not just cleaning, it's everything.
0:31:29 > 0:31:33It's keeping hands clean, it's not allowing cross-contamination,
0:31:33 > 0:31:35it's sorting out the fridge and making it cold enough
0:31:35 > 0:31:38and I'm sure we can come back and see this all fixed
0:31:38 > 0:31:41and your hotel looking clean and lovely.
0:31:41 > 0:31:44Tomorrow, it will be ready and the kitchen fixed. I am sure...
0:31:44 > 0:31:47- Very good.- ..because it must be. - Must be.
0:31:48 > 0:31:52Zahit is making all the right noises, but before I go,
0:31:52 > 0:31:54I'm making sure that Kaye and Rakesh's room
0:31:54 > 0:31:56gets scrubbed from top to bottom,
0:31:56 > 0:31:58so they can have a happier holiday.
0:32:00 > 0:32:04- How's the room?- Well, clean. - Clean?- Yeah.
0:32:04 > 0:32:07- So it has been thoroughly cleaned now?- It has and it's good, you know.
0:32:07 > 0:32:09It's not too much to ask, is it, really?
0:32:09 > 0:32:12- And I'm pleased it's all sorted. - Oh, good, thank you.
0:32:12 > 0:32:13- Right, take care.- Thank you.
0:32:16 > 0:32:20I even made Zahit commit to a deep clean of the filthy kitchen
0:32:20 > 0:32:22and the manky freezer is being defrosted.
0:32:23 > 0:32:26Well, Zahit just listened to all of our criticisms, he seems to
0:32:26 > 0:32:29have taken them on board and I'm quite encouraged by his response.
0:32:29 > 0:32:32He says he didn't realise just how bad how the problems were
0:32:32 > 0:32:36so he's going to set about fixing them immediately.
0:32:36 > 0:32:40I hope that's the case for all the people that come here in the future.
0:32:40 > 0:32:42Well, I'm not letting him off that lightly.
0:32:42 > 0:32:45Our investigation continues in a few weeks.
0:32:45 > 0:32:48We want Zahit to keep his promise
0:32:48 > 0:32:51so Brits can stop worrying about this hotel.
0:33:03 > 0:33:05Every summer,
0:33:05 > 0:33:09deadly wildfires scorch large areas of southern Europe.
0:33:09 > 0:33:12In recent years, fires have raged in 28 countries
0:33:12 > 0:33:15destroying an area the size of Devon,
0:33:15 > 0:33:19killing scores of people and forcing thousands to evacuate.
0:33:19 > 0:33:22And it's not just locals that are affected,
0:33:22 > 0:33:24but also hundreds of tourists.
0:33:24 > 0:33:27I'm with British Consul Paul Rodwell who is liaising with local
0:33:27 > 0:33:32fire services near Alicante about a problem that we rarely face at home.
0:33:32 > 0:33:36Year in, year out, there's always forest fires and we just don't
0:33:36 > 0:33:39want tourists, British tourists, to be caught up in these fires.
0:33:39 > 0:33:42Southern Europe is prone to forest infernos in summer
0:33:42 > 0:33:47because of soaring temperatures, strong winds and dry vegetation.
0:33:47 > 0:33:51For example, we had a forest fire that 11 Brits were evacuated.
0:33:51 > 0:33:54We had also, 60 Brits were evacuated,
0:33:54 > 0:33:57so these are things that do happen and it's important to make
0:33:57 > 0:34:00sure that people are aware of the risks out there.
0:34:01 > 0:34:04'Thousands of fire fighters battle hundreds of blazes
0:34:04 > 0:34:08'from Spain to Portugal, Greece to Italy every year
0:34:08 > 0:34:11'and from the air, you can clearly see the destruction.'
0:34:11 > 0:34:16It's really striking when you can look down on tree-covered hills
0:34:16 > 0:34:21and suddenly there's a fire break and it all turns to black
0:34:21 > 0:34:25and the extent of the devastation is just breathtaking.
0:34:28 > 0:34:33The fires that raged through here put people's lives in real danger.
0:34:33 > 0:34:36These trees are reduced to blackened charcoal.
0:34:36 > 0:34:39That gives you some idea of the intensity of the flames that
0:34:39 > 0:34:41swept through this valley.
0:34:41 > 0:34:44One group of Brits were minutes away from losing their lives
0:34:44 > 0:34:47as the fire rushed towards them like a runaway train.
0:34:49 > 0:34:50Ken, you're an ex-fireman.
0:34:50 > 0:34:53What was it like being on the other side of the business as it were?
0:34:53 > 0:35:01It's very scary, the speed of the fire that we were in was phenomenal.
0:35:01 > 0:35:04The first we knew about it was the evening before
0:35:04 > 0:35:08and I saw a wisp of smoke behind the house
0:35:08 > 0:35:13and it was about 20km away and we thought, "No problem."
0:35:13 > 0:35:17We just had our normal evening, went to bed,
0:35:17 > 0:35:20and you were woken at 6.30.
0:35:20 > 0:35:226.30.
0:35:22 > 0:35:24Walked out on the roof terrace and the fire
0:35:24 > 0:35:28was at the back of the house, only a metre from the house.
0:35:28 > 0:35:30So, you had flames behind the house.
0:35:30 > 0:35:32Yes, literally, the house was in flame and smoke.
0:35:32 > 0:35:38It was just...something we'd never experienced before.
0:35:38 > 0:35:43The pine trees out here, as they burn, they explode almost
0:35:43 > 0:35:47and that's what was happening, just exploding around us.
0:35:48 > 0:35:51Fortunately, Heather and Ken escaped
0:35:51 > 0:35:53but others weren't that lucky.
0:35:56 > 0:35:59Two fire fighters lost their lives.
0:35:59 > 0:36:04Fireman Salvador Oliver knows just how dangerous fires can be.
0:36:04 > 0:36:08If the wind changes, the fire can catch, you know?
0:36:08 > 0:36:12- And you're surrounded before you know it.- Yes, in seconds.
0:36:12 > 0:36:14That's what happened here.
0:36:14 > 0:36:18And it burns the people, the cars, the trucks, lorries, everything.
0:36:18 > 0:36:21- It's terrifying.- Yes, it is.
0:36:21 > 0:36:23So, Salvador, if someone spots a fire, what should they do?
0:36:23 > 0:36:26They have to call the 112 number,
0:36:26 > 0:36:30that's the emergency number for all of Spain
0:36:30 > 0:36:35and there are people who speak English,
0:36:35 > 0:36:39and, of course, they help you very quickly and send us to help.
0:36:39 > 0:36:42112 works right across Europe
0:36:42 > 0:36:46and will put you through to the local emergency services.
0:36:46 > 0:36:50Blazes like these aren't just devastating to the environment,
0:36:50 > 0:36:52they can also devastate lives.
0:36:52 > 0:36:55And those who have experienced it first-hand have just
0:36:55 > 0:36:58one piece of advice - be vigilant.
0:36:58 > 0:37:02I don't think people realise until you're in it how scary it can be.
0:37:02 > 0:37:04And, obviously, now I've been through it myself,
0:37:04 > 0:37:06I travel anywhere else abroad.
0:37:06 > 0:37:09You're on holiday and you want to enjoy yourself, fine,
0:37:09 > 0:37:11but just be a little bit careful.
0:37:11 > 0:37:15So be careful and be aware that, at times, it's against the law
0:37:15 > 0:37:19to light any sort of fire, even a barbecue, in southern Europe.
0:37:19 > 0:37:22Every year, tourists get caught up in fires
0:37:22 > 0:37:26and to think "it won't happen to me" is foolhardy.
0:37:26 > 0:37:31Just follow a couple of simple rules - put 112 in your telephone,
0:37:31 > 0:37:32the emergency number,
0:37:32 > 0:37:37and they will speak English on the end of that telephone and also find
0:37:37 > 0:37:42an exit route just in case you find that you are caught up in a fire.
0:37:47 > 0:37:50Fortunately, most holidays run problem-free
0:37:50 > 0:37:53but there are all kinds of medical mishaps that can
0:37:53 > 0:37:54get in the way of our fun in the sun
0:37:54 > 0:37:57and that's why the beach surgery is open for business.
0:37:58 > 0:38:01Over the course of the series, Dr Chris Van Tulleken and I
0:38:01 > 0:38:05have been getting to grips with some classic tourist troubles.
0:38:06 > 0:38:08From the irritating...
0:38:08 > 0:38:11It's like my glands are swollen now.
0:38:11 > 0:38:13..to the intimate.
0:38:13 > 0:38:16I've got a rash under both breasts that itches.
0:38:20 > 0:38:21'First up today is Kim
0:38:21 > 0:38:26'with a recurring problem that could be a cause for concern.
0:38:26 > 0:38:30'Each and every time she flies, her feet swell up.'
0:38:30 > 0:38:34- I can't get any shoes on my feet.- So you have to wear flip-flops?- Yeah.
0:38:34 > 0:38:36Yeah, I empathise cos I've had that.
0:38:36 > 0:38:38And how quickly does it go back down?
0:38:38 > 0:38:40Generally, not till I get home for a couple of days
0:38:40 > 0:38:42and then they'll go back to normal.
0:38:42 > 0:38:45- That must be frustrating, Kim.- Yeah, it is.
0:38:45 > 0:38:49Time for an appointment with Dr Chris in our surgery in the sun.
0:38:50 > 0:38:52Every time you go on a flight,
0:38:52 > 0:38:55even these little two-hour flights to Spain, you get off with swollen legs.
0:38:55 > 0:38:57Have you heard of deep vein thrombosis?
0:38:57 > 0:39:00I wondered if that was a thing you might be worried about.
0:39:00 > 0:39:03- I have heard of it, yeah.- So that's when you can get clots in the legs.
0:39:03 > 0:39:05- Mm-hm.- And things swell up.
0:39:06 > 0:39:10Each year, one in every 1,000 people in the UK is affected by
0:39:10 > 0:39:12deep vein thrombosis.
0:39:12 > 0:39:15And it's believed flying can up the risk.
0:39:15 > 0:39:18DVT usually occurs in a deep leg vein.
0:39:18 > 0:39:21It can cause pain and swelling and may lead to complications
0:39:21 > 0:39:25when a piece of blood clot breaks off into the bloodstream
0:39:25 > 0:39:26and travels to the lungs.
0:39:28 > 0:39:31- I'm just going to feel them if that's all right.- That's fine, yeah.
0:39:31 > 0:39:33So, what we want to see here is I'm checking to see
0:39:33 > 0:39:35if there's tissue fluid.
0:39:35 > 0:39:40If I put my thumbs there, can I make a dent that lasts and I can.
0:39:40 > 0:39:44So, what you've got is there's just water in the tissues of the foot
0:39:44 > 0:39:46and the lower leg.
0:39:46 > 0:39:49- Have you got any pain anywhere? - No, not at all.
0:39:49 > 0:39:52- Are you feeling short of breath?- No.
0:39:52 > 0:39:54What we worry about on planes, cos people sit still,
0:39:54 > 0:39:57is the blood in the veins can clot and then the clots can go back
0:39:57 > 0:40:00up to the lungs and that's what people are worried about.
0:40:00 > 0:40:02- I don't think that's what's going on here.- Good.
0:40:02 > 0:40:06It happens too often, the swelling isn't that great.
0:40:06 > 0:40:09You know, you're walking around, you haven't had any breathlessness.
0:40:09 > 0:40:12- Somebody did say if I wore flight socks, that might help.- Yeah.
0:40:12 > 0:40:16- Did you wear flight socks?- No.- Flight socks might well be a good idea.
0:40:16 > 0:40:20I suspect if you go and spend this afternoon and you put your feet
0:40:20 > 0:40:24higher than your heart for half an hour, all that will go down.
0:40:24 > 0:40:27So, essentially, you could still lie on the beach all day,
0:40:27 > 0:40:28just keep your feet up.
0:40:28 > 0:40:30The beach is a perfect place to recover from having swollen legs.
0:40:30 > 0:40:33You just need to go on your back with your feet up.
0:40:33 > 0:40:36- Lay the other way on a sunbed. - Exactly.- Result.
0:40:36 > 0:40:40The swelling in Kim's feet is just fluid as a result of cabin
0:40:40 > 0:40:42air pressure and inactivity.
0:40:42 > 0:40:46But if you're worried about DVT, and are travelling long-distance,
0:40:46 > 0:40:50wearing tight flight socks can help.
0:40:50 > 0:40:54On the plane, drink plenty of water and try to avoid alcohol,
0:40:54 > 0:40:58perform simple leg exercises like flexing your ankles
0:40:58 > 0:41:02and, every now and again, take a stroll along the aisle.
0:41:04 > 0:41:06Next in the surgery queue,
0:41:06 > 0:41:09Nigel Garside with an oh-so-common holiday complaint -
0:41:09 > 0:41:13upset stomach and diarrhoea, which has knocked him for six.
0:41:13 > 0:41:16Can I ask you some gory questions about diarrhoea?
0:41:16 > 0:41:21I know I like to do this but this is my life, diarrhoea.
0:41:21 > 0:41:23- What was it like?- Squirty.
0:41:23 > 0:41:27- Just rusty water? - Yeah, yeah.- How is it now?
0:41:28 > 0:41:32- Well, I've been four times today so far.- Has anyone you know got ill?
0:41:32 > 0:41:36- Has any of the rest of the family been ill?- Em, no, no.
0:41:36 > 0:41:38This is quite a common story.
0:41:38 > 0:41:42We often don't know what causes this and some people can be
0:41:42 > 0:41:48sensitive to simply changes in water and change in diet.
0:41:48 > 0:41:51Because you had the fever and you've had this watery diarrhoea
0:41:51 > 0:41:54and you've come to a place where that's not unheard of,
0:41:54 > 0:41:58it's very likely to be faecal contamination of something.
0:41:58 > 0:42:01Pool water's a possibility or it could have been on something that
0:42:01 > 0:42:05you ate and you just got an unlucky mouthful and no-one else got that.
0:42:05 > 0:42:06Yeah.
0:42:06 > 0:42:08Diarrhoea often occurs
0:42:08 > 0:42:12because the undigested contaminated food passes through our system
0:42:12 > 0:42:15too quickly for the body to absorb the moisture, and when the
0:42:15 > 0:42:19digestive system secretes too much fluid for the body to cope with.
0:42:21 > 0:42:26I don't think I'd recommend anything other than just keeping hydrated
0:42:26 > 0:42:28and eating what you feel like.
0:42:28 > 0:42:31And the drugs that stop you going to the loo,
0:42:31 > 0:42:34so drugs like loperamide which is known as Imodium,
0:42:34 > 0:42:37they work well and they don't prolong the problem.
0:42:37 > 0:42:40So, people used to think that by keeping things inside,
0:42:40 > 0:42:43you could exacerbate the problem and for most traveller's diarrhoea,
0:42:43 > 0:42:44that's not the case.
0:42:44 > 0:42:48Most cases of dodgy tummy will clear up after a few days untreated
0:42:48 > 0:42:51but it's important to stay hydrated -
0:42:51 > 0:42:54take small and frequent sips of water.
0:42:54 > 0:42:57Eat what you can, in order to replenish salts in your system.
0:42:57 > 0:43:01A pharmacist may recommend an oral rehydration solution.
0:43:01 > 0:43:03And, if symptoms persist,
0:43:03 > 0:43:05go and see your GP.
0:43:12 > 0:43:14However well you've planned your holiday,
0:43:14 > 0:43:18an unexpected mishap can mean that the whole thing just falls
0:43:18 > 0:43:22apart, so every week, I've been investigating those potential
0:43:22 > 0:43:26pitfalls which just might catch British holidaymakers out.
0:43:26 > 0:43:28From the shocking...
0:43:28 > 0:43:31If people go down head-first, you're looking at possibly fatality.
0:43:33 > 0:43:35..to the downright scary...
0:43:35 > 0:43:38The vehicle turned over and the lioness is approaching
0:43:38 > 0:43:40and I thought, frankly,
0:43:40 > 0:43:44that one of the lions would come and pull somebody out of the vehicle.
0:43:44 > 0:43:46..I've been getting to the bottom
0:43:46 > 0:43:48of some of the many ways that we can come a cropper.
0:43:49 > 0:43:53This week, it's this little piece of plastic, the
0:43:53 > 0:43:58European Health Insurance Card or EHIC, that's worthy of my attention.
0:44:00 > 0:44:04The EHIC entitles you to mostly free emergency care in Europe.
0:44:04 > 0:44:07Yet shocking headlines state that many people have
0:44:07 > 0:44:12had their cards refused, resulting in medical bills costing thousands.
0:44:12 > 0:44:14So, I want to find out more about these cards.
0:44:16 > 0:44:17Almost immediately,
0:44:17 > 0:44:21I've found one involving a lady in Scotland called Catherine Gerard.
0:44:21 > 0:44:25Her EHIC was refused when she went into a hospital in Spain.
0:44:26 > 0:44:29My friend and I decided to go with this organised
0:44:29 > 0:44:32group for a golfing holiday.
0:44:32 > 0:44:35Unfortunately, whilst there, my asthma started to give me
0:44:35 > 0:44:38problems and I knew it was going to get worse.
0:44:38 > 0:44:41Catherine went straight to the local clinic.
0:44:41 > 0:44:43I proffered my EHIC card,
0:44:43 > 0:44:47which was waved away and they asked for my passport.
0:44:47 > 0:44:52They gave me the normal treatment for an attack of asthma.
0:44:52 > 0:44:55But Catherine's health got desperately worse,
0:44:55 > 0:44:58so she was sent to the nearby public hospital.
0:44:58 > 0:45:05Again, I proffered my EHIC card and it was very dramatically waved away.
0:45:05 > 0:45:08Despite this, Catherine was given treatment, so thought
0:45:08 > 0:45:10nothing more of it.
0:45:10 > 0:45:15Six weeks after I returned home, I received a letter,
0:45:15 > 0:45:22in Spanish, which was obviously asking for approximately 145 euros.
0:45:22 > 0:45:25I thought, "I'm going to ignore this, this is ridiculous."
0:45:25 > 0:45:31But when they sent me the same letter in triplicate,
0:45:31 > 0:45:35again, all in Spanish, I thought, "Gosh, this looks important."
0:45:35 > 0:45:39And always being concerned about bad credit scores, et cetera,
0:45:39 > 0:45:43I thought, "No, this one, I'll have to pay it."
0:45:43 > 0:45:47I can't tell you how angry I felt, mainly because I had shown my EHIC
0:45:47 > 0:45:54card on both...at the clinic and at the hospital
0:45:54 > 0:45:55and it was dramatically waved away.
0:45:55 > 0:45:59Catherine paid the money, but thanks to her persistence
0:45:59 > 0:46:04she eventually got reimbursed from the NHS, back in the UK.
0:46:06 > 0:46:10After more than 100 similar complaints, the European Commission
0:46:10 > 0:46:13launched legal action against the Spanish government.
0:46:13 > 0:46:15The Independent newspaper's senior travel editor,
0:46:15 > 0:46:18Simon Calder, thinks it's outrageous.
0:46:18 > 0:46:21You don't, on holiday, go to a hospital
0:46:21 > 0:46:25cos it's a nice thing to do. You go there because it's an extreme event.
0:46:25 > 0:46:28It is an emergency, of some sort, you need some treatment.
0:46:28 > 0:46:31And, therefore, you are very vulnerable and if somebody says
0:46:31 > 0:46:34to you, "Sorry, senor, that's not going to work,
0:46:34 > 0:46:37"you have got to do this instead", the chances are you will just
0:46:37 > 0:46:40do whatever they say, because you need to get some treatment.
0:46:40 > 0:46:46The European Commission has said to Spain, "Oi! Sort this out!"
0:46:46 > 0:46:49The Spanish Ministry of Health has said, "OK, we will."
0:46:49 > 0:46:54However, there is a bit of a gap between Europe telling Madrid
0:46:54 > 0:46:57"sort yourselves out" and Madrid telling the various hospitals
0:46:57 > 0:47:01in the various regions of Spain, "You have got to adhere to this."
0:47:01 > 0:47:05But it is a horrible mess. The European Union is cross about it,
0:47:05 > 0:47:08the travel insurance business is cross about it and thousands
0:47:08 > 0:47:11of holidaymakers are cross about it, cos they feel they've been diddled.
0:47:13 > 0:47:16But the confusion doesn't stop there.
0:47:16 > 0:47:19the process of actually applying for the EHIC online
0:47:19 > 0:47:21is also catching us out.
0:47:21 > 0:47:24The question is, should you be paying for an EHIC card?
0:47:24 > 0:47:27The simple answer is - no.
0:47:28 > 0:47:30This card is free.
0:47:31 > 0:47:36Yet that's not how it seems if you search on the internet.
0:47:36 > 0:47:41Put EHIC into your computer, into the search engine,
0:47:41 > 0:47:44and let's see what comes up. There we go.
0:47:44 > 0:47:48Right at the top of the list, I can sign up and...
0:47:48 > 0:47:54Ah. Interestingly, it's going to be £23.50 for a standard application
0:47:54 > 0:47:59and £24.99 for "fast-track". That works out
0:47:59 > 0:48:04at £100 for a family of four - for something that's free.
0:48:04 > 0:48:07Here is another one that is offering me an opportunity to get an EHIC,
0:48:07 > 0:48:11for "a service charge of £23.99".
0:48:11 > 0:48:15Here we go. Ah, at last. Three down,
0:48:15 > 0:48:19I have finally got NHS Choices, which tell me that I can get
0:48:19 > 0:48:23an EHIC absolutely free.
0:48:23 > 0:48:26It's a lucrative business.
0:48:26 > 0:48:28There are 25 million cardholders in Britain,
0:48:28 > 0:48:31with renewal required every five years.
0:48:31 > 0:48:35If just one in 100 of us sign up,
0:48:35 > 0:48:40it could make this a million-pound industry, which seems absurd.
0:48:40 > 0:48:42And it doesn't just stop with EHIC cards.
0:48:42 > 0:48:45If you're applying for passports, there is a similar online scheme
0:48:45 > 0:48:48that could cost you, so only use official websites.
0:48:48 > 0:48:54Everyone agrees that the EHIC really is a very good idea,
0:48:54 > 0:48:57but you should not rely on it and it's not enough on its own,
0:48:57 > 0:49:00if you're unfortunate enough to have an accident
0:49:00 > 0:49:02or need to go into hospital.
0:49:02 > 0:49:06So, expect only the same treatment that a local would get.
0:49:06 > 0:49:10If they have to contribute towards their treatment, you will, too.
0:49:10 > 0:49:13The EHIC just covers
0:49:13 > 0:49:15emergency treatment in public hospitals in Europe.
0:49:15 > 0:49:18Travel insurance is recommended by the Foreign Office
0:49:18 > 0:49:20for everything else.
0:49:20 > 0:49:24Last, but not least, it shouldn't cost you a penny.
0:49:24 > 0:49:28Don't be fooled into paying for your EHIC online.
0:49:36 > 0:49:39'It is time for me to make one last call on the Seray Forest Hotel
0:49:39 > 0:49:43'in Marmaris, Turkey, to see if it's improved.
0:49:43 > 0:49:47'Cleanliness was a massive issue - in the rooms, in the kitchen
0:49:47 > 0:49:49'and in the public areas.
0:49:51 > 0:49:55'And, at first sight, it seems not much has changed.'
0:49:55 > 0:49:58Little touches. Why are these bread crumbs there?
0:49:58 > 0:50:01# Things can only get better... #
0:50:01 > 0:50:04This place hasn't had a clean
0:50:04 > 0:50:06going-over at the end of the season.
0:50:06 > 0:50:10That worries me, because I would have thought that was the first thing
0:50:10 > 0:50:14you'd do. You'd get to the bottom of this, you'd tackle this grime,
0:50:14 > 0:50:19but, for now, they seem to be putting it off, leaving it for later.
0:50:19 > 0:50:24# Things can only get better... #
0:50:24 > 0:50:27'But there are already big improvements in the kitchen.'
0:50:27 > 0:50:30'Owner Zahit tells me he's getting a new chef,
0:50:30 > 0:50:33'who will be charged with the responsibility to improve
0:50:33 > 0:50:35'and maintain hygiene levels here.'
0:50:36 > 0:50:40- This is looking much better.- Yeah. - This is the basic minimum standard
0:50:40 > 0:50:43it needs to be all the time, doesn't it?
0:50:44 > 0:50:46'The kitchen's almost
0:50:46 > 0:50:49'unrecognisable since the last time we saw it.
0:50:49 > 0:50:50'It's been properly deep-cleaned
0:50:50 > 0:50:54'and Zahit tells me this will extend to the rest of the hotel,
0:50:54 > 0:50:55'now it is shut.'
0:51:00 > 0:51:03I am pleased to say there are quite a few positives here.
0:51:03 > 0:51:06Zahit has committed to an extra cleaning supervisor,
0:51:06 > 0:51:08so that sounds good and, hopefully,
0:51:08 > 0:51:12by the start of next season, it should also be a very clean
0:51:12 > 0:51:14and enjoyable place to spend your two weeks in the sun.
0:51:20 > 0:51:23Earlier in the show, I sent Joe and Helen off
0:51:23 > 0:51:28in search of holiday heaven, to see just how well Britain compares
0:51:28 > 0:51:30with the rest of the world, when it comes to spending
0:51:30 > 0:51:33our hard-earned holiday budgets.
0:51:34 > 0:51:37This week, the challenge was to find a long weekend break
0:51:37 > 0:51:41for two food lovers, for under £600.
0:51:44 > 0:51:49'I've gone for a taste of exotic magic. Fez, in Morocco,
0:51:49 > 0:51:52'famed for its food, is an ancient living, breathing,
0:51:52 > 0:51:54'medieval, Arab city.
0:51:54 > 0:51:57'A holiday here feels like an adventure, but is only a short,
0:51:57 > 0:52:00'and cheap, hop away, by budget airline.'
0:52:01 > 0:52:05'The number of British visitors to the country was up 10% in 2013,
0:52:05 > 0:52:08'with around half a million of us heading here.'
0:52:15 > 0:52:18'Whereas, I'm fighting Cornwall's corner
0:52:18 > 0:52:21'and I'm confident I can deliver a knockout punch to Joe.
0:52:21 > 0:52:26'This county is a magnet for foodies and tourists spend more than
0:52:26 > 0:52:30'than £450 million on food and drink here every year.
0:52:30 > 0:52:33'Add some of the best beaches and scenery Britain has to offer,
0:52:33 > 0:52:35'and what's not to love?'
0:52:37 > 0:52:40Cornwall has three restaurants with a Michelin star.
0:52:40 > 0:52:43This is one of them. If the food is as exquisite
0:52:43 > 0:52:46as the view, I'm going to be stuffed.
0:52:48 > 0:52:53'Cornwall's traditional family fare is rightly something to be proud of,
0:52:53 > 0:52:57'but it's also a great destination for a special food treat.'
0:52:57 > 0:53:00- Chicken for you...- Thank you! - ..with baby carrots and sweetcorn.
0:53:00 > 0:53:03Thank you very much.
0:53:03 > 0:53:06'Rick Stein and Jamie Oliver both have restaurants here
0:53:06 > 0:53:09'and there is no shortage of fine dining options.
0:53:09 > 0:53:12'I reckon, if you economise by kipping under canvas,
0:53:12 > 0:53:15'then you deserve the odd moment of indulgence.'
0:53:15 > 0:53:18There were loads of things on the menu - lots of fresh fish,
0:53:18 > 0:53:22lots of different types of meat and I guess that reflects how much
0:53:22 > 0:53:25fine quality food there is on offer in Cornwall.
0:53:25 > 0:53:28There is certainly plenty on that menu.
0:53:29 > 0:53:30'All well and good.
0:53:30 > 0:53:35'Nice restaurant. But I've come up with something far more unique.
0:53:35 > 0:53:38'Check this out - a cooking course with a local family.
0:53:38 > 0:53:43'What better way to get under the skin and cuisine of a country?'
0:53:43 > 0:53:46# Magic moments
0:53:46 > 0:53:48# When two hearts... #
0:53:48 > 0:53:52- Use the shoulders. - Use the shoulders?- Yes.- OK.
0:53:52 > 0:53:55Some giggling going on from mum, in the background,
0:53:55 > 0:53:58which presumably means this isn't quite right.
0:53:58 > 0:54:00'You'd probably laugh, too, Helen,
0:54:00 > 0:54:03'but this class is a complete immersion into local life.
0:54:03 > 0:54:07'You even get to bake your bread at the ancient neighbourhood oven,
0:54:07 > 0:54:08'or farine.'
0:54:10 > 0:54:12'That does look amazing. I'm impressed!
0:54:12 > 0:54:16'But Cornwall offers some pretty wild experiences, too.'
0:54:21 > 0:54:26'I'm also off on a cookery course, but one with a difference.
0:54:26 > 0:54:29'It's in a secret location. They take you there by boat.
0:54:29 > 0:54:31'I already love this place!'
0:54:34 > 0:54:37- I feel like I'm looking in a mirror! - You look the part. I like this.
0:54:37 > 0:54:40- Ready for a woodland adventure? - I think so, but where
0:54:40 > 0:54:43- will we find our food? - Up in the fields, in the woods
0:54:43 > 0:54:45- and, also, in the kitchen. - Lead the way.
0:54:45 > 0:54:48# Born to be wild... #
0:54:48 > 0:54:51'Thom Hunt runs wild food foraging courses for people who want
0:54:51 > 0:54:54'to reconnect with nature and don't have the expertise
0:54:54 > 0:54:56'to risk picking wild produce.'
0:54:58 > 0:55:03- Is this free?- Of course it's free. If it's growing wild, then we are
0:55:03 > 0:55:07allowed to take the four Fs - fruit, flowers, foliage and fungi -
0:55:07 > 0:55:09as long as it's growing wild.
0:55:12 > 0:55:17'So, plenty of free treats on offer in Cornwall's countryside.
0:55:17 > 0:55:18# Wild thing...#
0:55:18 > 0:55:24- Over here is the elder tree. You'll have heard of elderflower.- Yes.
0:55:24 > 0:55:27It's in berry at the moment, so we'll pick some of those berries.
0:55:28 > 0:55:32We've got lots of common sorrel, this is.
0:55:32 > 0:55:34Lovely, lemony citrus flavour.
0:55:34 > 0:55:36Very lemony. Very zesty.
0:55:37 > 0:55:40Everyone grows up picking blackberries, but there are
0:55:40 > 0:55:41a couple of great tips.
0:55:41 > 0:55:44Always pick the one that's on the end of the stalk.
0:55:44 > 0:55:47- It's the one that ripens first. - Right.- And always go for
0:55:47 > 0:55:50the biggest. The bigger they are, the juicer it's going to be.
0:55:50 > 0:55:54- OK. So, big bubbles, end of the stalk?- Yeah. Lovely and sweet.
0:55:54 > 0:55:55This time of year - perfect.
0:55:55 > 0:55:59If any of these make it back to the kitchen, I'll be surprised.
0:55:59 > 0:56:01I don't know what you mean(!)
0:56:01 > 0:56:05'I even learned how to skin and butcher a rabbit.
0:56:05 > 0:56:09'That's not for everybody, but it's definitely a terrific way to get
0:56:09 > 0:56:12'up close and personal with the Cornish countryside.'
0:56:12 > 0:56:16I've never cooked food in the ground before. What are we going to do,
0:56:16 > 0:56:19- put the pot on here?- Pot goes on the flames, cover it with rocks
0:56:19 > 0:56:20and leave it for four hours.
0:56:20 > 0:56:24'If it's up close and personal you want, Helen, I think I may have
0:56:24 > 0:56:28'beaten you hands down. I feel like I've stepped back in time
0:56:28 > 0:56:31'and become part of this historic Arab city.'
0:56:31 > 0:56:35Sometimes, on holiday, you struggle to get beyond tourist activities.
0:56:35 > 0:56:39Obviously, I can do this as a tourist, but it is not like
0:56:39 > 0:56:43it is just staged. These are real people. You go into their home,
0:56:43 > 0:56:46you make food with them, you get the bread baked at a local bakery.
0:56:46 > 0:56:50It really is a fantastic experience for feeling part
0:56:50 > 0:56:52of this wonderful city.
0:56:53 > 0:56:57This is classic, gorgeous, home-cooked food.
0:56:57 > 0:56:59'That does look amazing, Joe,
0:56:59 > 0:57:01'but I'm communing with nature, learning new skills
0:57:01 > 0:57:05'and enjoying delicious food, without having to set foot outside
0:57:05 > 0:57:08'of our fabulous country.'
0:57:08 > 0:57:12You don't have to escape this island to have an adventure, do you?
0:57:12 > 0:57:14I feel like I've learned something.
0:57:14 > 0:57:16- Great food. Thank you, Thom. - No problem.
0:57:17 > 0:57:20My breaks come in well under budget
0:57:20 > 0:57:22and I've had plenty of money to treat my taste-buds.
0:57:22 > 0:57:25You can keep your camel's hump, Joe!
0:57:25 > 0:57:27As far as I'm concerned, West is best!
0:57:30 > 0:57:34I'm within budget, too, Helen, and, yes, the food was fantastic
0:57:34 > 0:57:38and unusual, but it's been about so much more than that.
0:57:38 > 0:57:41I really feel like I've not only visited another continent,
0:57:41 > 0:57:43but travelled back in time, too.
0:57:43 > 0:57:46A completely unforgettable experience.
0:57:47 > 0:57:49I have to say to both of you, I love cooking.
0:57:49 > 0:57:53Rabbit stew - yes. A Moroccan tagine.
0:57:53 > 0:57:56But I really don't fancy foraging for my own ingredients!
0:57:56 > 0:58:00And fatty camel hump? Not on my menu, thank you, darlings!
0:58:00 > 0:58:04But you have both given all the viewers plenty of food for thought.
0:58:07 > 0:58:11Hopefully, over the last four weeks,
0:58:11 > 0:58:13we've given you lots of useful hints and tips,
0:58:13 > 0:58:16to help you avoid holiday heartbreak
0:58:16 > 0:58:18and experience the very best that the world -
0:58:18 > 0:58:20and Britain - has to offer.
0:58:20 > 0:58:24But sadly, we've come to the end of the series for this year.
0:58:24 > 0:58:28So, until the next time, from all of us on the Hit Squad, bye-bye!