0:00:02 > 0:00:04If you're owed money but aren't getting paid...
0:00:04 > 0:00:05it's time to call the sheriffs.
0:00:05 > 0:00:08My name's Mr Grix. My colleague and I are enforcement agents.
0:00:08 > 0:00:09I'm here to issue a high court writ.
0:00:09 > 0:00:12I've got to do what I'm instructed to by the courts.
0:00:12 > 0:00:15They're enforcement agents of the High Court.
0:00:15 > 0:00:20And if a court's ruled in your favour, they're on your side.
0:00:20 > 0:00:23If the debtor doesn't want to pay...
0:00:23 > 0:00:25You currently owe £9,461.80.
0:00:25 > 0:00:28..the law says the sheriffs can get you what you're owed.
0:00:28 > 0:00:30If you don't come to the door, we have to remove
0:00:30 > 0:00:31the vehicle off the drive.
0:00:31 > 0:00:34You'll have a week to pay in full before it gets sold at auction.
0:00:34 > 0:00:36Whether it's a small company...
0:00:36 > 0:00:37Can I speak to the person in charge, please?
0:00:37 > 0:00:39..or a household name...
0:00:39 > 0:00:41We're here to see somebody from G4S.
0:00:41 > 0:00:44..if they owe you money, the sheriffs get it paid.
0:00:44 > 0:00:46I'm not going anywhere, you get him to come in here.
0:00:46 > 0:00:49We're not going to be waiting around like that, it needs to be done now.
0:00:49 > 0:00:51I just collected 42 grand.
0:00:54 > 0:00:56Coming up...
0:00:56 > 0:00:58things get heated at a car dealer's in east London.
0:00:58 > 0:01:01- Move, move.- Oi, oi, oi! Pal.
0:01:01 > 0:01:04You think you can come in here and start bullying people.
0:01:04 > 0:01:06I'll get my pals here and we'll see who's going to bully who.
0:01:06 > 0:01:10But can Sheriff Ken Warby get them to pay the five grand they owe?
0:01:10 > 0:01:12The value of the goods is here.
0:01:12 > 0:01:14Did I not warn you earlier that this would happen?
0:01:14 > 0:01:17In Leeds, Michael Redman's house was left exposed to the elements
0:01:17 > 0:01:20after an insulation job was abandoned halfway through.
0:01:20 > 0:01:23It leaked, it was draughty, it was an eyesore.
0:01:23 > 0:01:27You could actually look through the window frames out into the street.
0:01:27 > 0:01:30Sheriff Chris Pearson pays the company a visit.
0:01:30 > 0:01:32- Can they take the heat? - Is the boss in, mate?
0:01:32 > 0:01:35- He's not, no.- Can you get him on the phone for me?
0:01:35 > 0:01:38And when Lawrence and Kev visit a classic car restorer's,
0:01:38 > 0:01:41the boss admits he's made a mistake in ignoring the court.
0:01:41 > 0:01:44The reason I didn't pay was purely on principle.
0:01:49 > 0:01:52It's a chilly winter's morning in London and enforcement agent
0:01:52 > 0:01:56Ken Warby is working his patch in the north of the city.
0:01:56 > 0:01:59His first job today is to pay a visit to a car
0:01:59 > 0:02:02dealership in Walthamstow.
0:02:02 > 0:02:06We're going to a place called BD Trade Sales Ltd.
0:02:06 > 0:02:09And it's an individual that has taken them to court for just over
0:02:09 > 0:02:10four grand.
0:02:10 > 0:02:15BD Trade Sales Ltd were taken to court by a Mr Tarsem Kainth.
0:02:15 > 0:02:18He bought a second-hand car which broke down on the way home,
0:02:18 > 0:02:20and was refused a refund.
0:02:20 > 0:02:22The company didn't defend the case,
0:02:22 > 0:02:27so Mr Kainth won a default judgment, but he's never been paid.
0:02:27 > 0:02:31Now, including fees, the debt's just over £5,000.
0:02:31 > 0:02:35Ken knows that collecting money from car dealerships can be tricky.
0:02:35 > 0:02:39Different people owning different vehicles in the yard.
0:02:39 > 0:02:43Paperwork has to be got out. Proof has to be shown.
0:02:43 > 0:02:46There's usually an argument there somewhere.
0:02:46 > 0:02:49What he doesn't know is that today's argument is going to
0:02:49 > 0:02:52involve not one but two car dealerships.
0:02:52 > 0:02:56Blue Diamond garages. That could be the one.
0:02:56 > 0:02:58No, BD Trade Sales is different.
0:03:05 > 0:03:09- Hello.- Hello.- BD Trade Sales Ltd?
0:03:09 > 0:03:13I'm here regarding a high court writ of control against
0:03:13 > 0:03:18BD Trade Sales from a Mr Tarsem Kainth.
0:03:18 > 0:03:20Why you got the camera here? Tell the camera to move away.
0:03:20 > 0:03:24The man asks our camera to leave the forecourt before telling
0:03:24 > 0:03:28Ken that the case against the company is in dispute.
0:03:32 > 0:03:35- It's to be set aside, is it? - No, it's already set aside.
0:03:35 > 0:03:37Is it? Have you got any paperwork I can see?
0:03:37 > 0:03:39- Yeah.- Thank you.
0:03:39 > 0:03:43The man says the judgment against BD Trade Sales has already been
0:03:43 > 0:03:44overturned by the courts.
0:03:44 > 0:03:48But when he shows Ken the paperwork, it instead seems to
0:03:48 > 0:03:52show their application for a set aside hasn't yet been successful.
0:03:52 > 0:03:55But then he comes up with a different reason not to pay...
0:03:55 > 0:03:57It's not his company.
0:03:57 > 0:04:00This debt is against BD Trade Sales.
0:04:00 > 0:04:05And he is the MD of a company called Blue Diamond.
0:04:05 > 0:04:09Blue Diamond is a different garage, just down the road.
0:04:09 > 0:04:13But there's a reason why its boss is manning the BD Trade Sales office.
0:04:13 > 0:04:16They're brothers and one owes the other one a debt.
0:04:16 > 0:04:19The man says that because his brother owes him money,
0:04:19 > 0:04:23he's given him all the cars on the BD Trade Sales forecourt,
0:04:23 > 0:04:26so now they belong to Blue Diamond Garages Ltd.
0:04:26 > 0:04:28That would mean Ken can't remove them,
0:04:28 > 0:04:31but he's not just going to take his word for it.
0:04:31 > 0:04:35Unless they can provide money transfer proof that each
0:04:35 > 0:04:40vehicle on this site was sold from the defendant company to the
0:04:40 > 0:04:43brother's company, then we can remove the vehicles.
0:04:44 > 0:04:48Inside, the man does manage to produce invoices which appear
0:04:48 > 0:04:50to back up his story.
0:04:50 > 0:04:52But for Ken, it's still not enough.
0:04:52 > 0:04:55Because there are no actual bank transfers
0:04:55 > 0:05:01and no solicitors undertaking for one company to satisfy
0:05:01 > 0:05:05the debt to another company, also that's not around.
0:05:05 > 0:05:08So it all looks a little bit iffy.
0:05:08 > 0:05:10The man in the office has now got hold of his brother
0:05:10 > 0:05:14on the phone, so Ken talks to him to try to clarify the situation.
0:05:16 > 0:05:19You are the MD of BD Trade Sales Ltd, are you?
0:05:20 > 0:05:25My instructions are to remove a vehicle or two from here to
0:05:25 > 0:05:26cover this debt.
0:05:26 > 0:05:28The boss doesn't want to pay.
0:05:28 > 0:05:31He too is claiming the cars on the forecourt belong to
0:05:31 > 0:05:34Blue Diamond, but Ken disagrees.
0:05:34 > 0:05:37Because we don't have anything in concrete from a solicitor,
0:05:37 > 0:05:41for example, saying that this is a bona fide debt
0:05:41 > 0:05:46and it needs to be paid in a certain way, we can remove vehicles.
0:05:46 > 0:05:47Yeah, I understand that.
0:05:47 > 0:05:50But on the basis of you saying you owe him loads of money
0:05:50 > 0:05:52and him saying the same, that isn't good enough.
0:05:52 > 0:05:54We have to have it properly documented.
0:05:54 > 0:05:58Yeah. It's not good enough, mate, it's not good enough.
0:05:58 > 0:06:01Unfortunately you've got a stance there, I've got a stance as well.
0:06:01 > 0:06:03Unfortunately we're at an impasse.
0:06:03 > 0:06:07I'll just make a phone call and get a transporter on its way down here.
0:06:07 > 0:06:09And obviously you do what you've got to do, my friend,
0:06:09 > 0:06:12and I've got to do what I'm instructed to by the courts.
0:06:13 > 0:06:16Yeah, you just said that. Thank you very much.
0:06:16 > 0:06:17Cheers for speaking to me.
0:06:17 > 0:06:21True to his word, Ken makes a call, to book a tow truck to remove cars.
0:06:21 > 0:06:24If I need you in E17, how long?
0:06:25 > 0:06:27That's all right, I might need it, I might not.
0:06:29 > 0:06:32The truck's now on standby and Ken warns the man
0:06:32 > 0:06:35that if he has to call it, then there'll be extra charges.
0:06:35 > 0:06:38It seems to have the desired effect as the man now says he'll
0:06:38 > 0:06:41try to get some money together on his brother's behalf.
0:06:41 > 0:06:43But not all of it.
0:06:43 > 0:06:45He does have the means to pay. I'm sure he does.
0:06:45 > 0:06:49He's saying I can pay part and part at the end of this month.
0:06:49 > 0:06:51But considering the value of the vehicles here
0:06:51 > 0:06:56and we're only after around five grand, I want payment in one go.
0:06:56 > 0:06:59If it was a football match it's like a one-all draw at the moment.
0:06:59 > 0:07:01You know, going in at half-time it's like one-all.
0:07:01 > 0:07:04But I know we're going to come out strong in the second half
0:07:04 > 0:07:07and get full payment, win the game.
0:07:07 > 0:07:08Later in the programme...
0:07:08 > 0:07:09Move that camera from here.
0:07:09 > 0:07:11..it all kicks off at BD Trade Sales...
0:07:11 > 0:07:14Why you coming in here and start bullying the man?
0:07:14 > 0:07:15Why you doing that for?
0:07:15 > 0:07:18And we find out whether Ken can get the money owed.
0:07:18 > 0:07:20- Did I not warn you earlier that this would happen?- No.
0:07:20 > 0:07:22The police would turn up, the transporter would turn up,
0:07:22 > 0:07:26it would be like a scene out of Beadle's About and here we are.
0:07:27 > 0:07:31If you've been ripped off and the person or company responsible
0:07:31 > 0:07:33refuses to pay you back,
0:07:33 > 0:07:36the first step is to make a claim in the County Court.
0:07:36 > 0:07:38It's simple to do this online
0:07:38 > 0:07:41for a small fee depending on the size of the claim.
0:07:41 > 0:07:43The court will review the evidence,
0:07:43 > 0:07:48and if it finds in your favour, the debtor will be ordered to pay up.
0:07:48 > 0:07:50If they don't, then for a further £66,
0:07:50 > 0:07:53the High Court will grant a writ,
0:07:53 > 0:07:55authorising the sheriffs to act on your behalf.
0:07:55 > 0:08:00If they're successful, you get all your money back.
0:08:03 > 0:08:07Sheriff Chris Pearson is chasing a debt owed by a businessman
0:08:07 > 0:08:09specialising in green home improvements.
0:08:10 > 0:08:12We're in Leeds today.
0:08:12 > 0:08:14We're off to see a Mr James Kahn.
0:08:15 > 0:08:18It's for the sum of £1,587.
0:08:19 > 0:08:22Owed for... Which I believe is insulation.
0:08:22 > 0:08:26Which is either incorrectly fitted, or it wasn't fitted at all.
0:08:26 > 0:08:30Mr Kahn runs a company called the Green Deal Warehouse.
0:08:30 > 0:08:33It sold the insulation to pensioner Michael Redman
0:08:33 > 0:08:35who lives in the Cookridge area of Leeds.
0:08:35 > 0:08:39A place where to stay warm, you need all the help you can get.
0:08:39 > 0:08:42We're one of the highest points in Leeds.
0:08:42 > 0:08:45We get a lot of fog. Get a lot of wind.
0:08:45 > 0:08:47It's horrendous up here when winter comes.
0:08:47 > 0:08:50We can have snow up here,
0:08:50 > 0:08:53when you can go a mile down the road,
0:08:53 > 0:08:56and people are walking around in T-shirts.
0:08:56 > 0:08:59It is so cold in winter.
0:08:59 > 0:09:02And it's not just the elements which the residents have to contend with.
0:09:02 > 0:09:04Much of the post-war housing here
0:09:04 > 0:09:08is poorly insulated and can't easily be improved.
0:09:08 > 0:09:10Houses are solid wall.
0:09:10 > 0:09:12There is no cavity.
0:09:12 > 0:09:16So, you can't put insulation inside.
0:09:16 > 0:09:18Which is where a special type of insulation
0:09:18 > 0:09:20called thermal cladding comes in.
0:09:20 > 0:09:25It involves adding a whole new shell to the outside of the house.
0:09:25 > 0:09:30It's like wrapping your house in a rather large blanket.
0:09:30 > 0:09:33Hoping to keep his house warm, and cut down his bills,
0:09:33 > 0:09:35Michael decided to buy thermal cladding
0:09:35 > 0:09:38from local company The Green Deal Warehouse.
0:09:38 > 0:09:42We had a choice of two firms that we could have gone with.
0:09:42 > 0:09:45And we just decided to go with the first telephone number
0:09:45 > 0:09:47which happened to be Green Deal.
0:09:47 > 0:09:49Now we wished we hadn't.
0:09:50 > 0:09:54The job meant also replacing his doors and windows
0:09:54 > 0:09:56and the work got off to a good start.
0:09:56 > 0:09:58But the progress would prove to be short-lived.
0:09:58 > 0:10:01We paid £1,000 deposit.
0:10:01 > 0:10:06They came out within a week to fit the new windows and doors.
0:10:06 > 0:10:10They said we're coming back to do the insulation the scaffolding
0:10:10 > 0:10:12and everything within the next fortnight.
0:10:14 > 0:10:19And that was the last time we saw Green Deal Warehouse
0:10:19 > 0:10:22for five months.
0:10:22 > 0:10:23And it wasn't for lack of trying.
0:10:23 > 0:10:25Michael called time and again
0:10:25 > 0:10:28to try and arrange for the main work to begin.
0:10:28 > 0:10:31They kept telling us that the scaffolding
0:10:31 > 0:10:33was going to be coming next week.
0:10:33 > 0:10:35Never came.
0:10:35 > 0:10:38Ring up again. "Coming in another week's time."
0:10:38 > 0:10:40Never came.
0:10:40 > 0:10:42And it went on and on.
0:10:42 > 0:10:45In the meantime, the windows and doors had been left half-finished.
0:10:45 > 0:10:51So, far from keeping the heat in, the house was colder than ever.
0:10:51 > 0:10:55You could actually look through the window frames. Not the glass.
0:10:55 > 0:11:00Out into the street. Cos there were rather large holes.
0:11:00 > 0:11:03And a lot of expanding foam.
0:11:03 > 0:11:05It leaked if it rained.
0:11:05 > 0:11:07It were draughty. It were an eyesore.
0:11:09 > 0:11:12After months of phone calls and missed appointments,
0:11:12 > 0:11:15Michael finally had enough and made one last call
0:11:15 > 0:11:19to the boss of Green Deal Warehouse, James Kahn.
0:11:19 > 0:11:21I said, "I'm cancelling it."
0:11:21 > 0:11:26And straightaway Mr Kahn says, "You'll not get your deposit back."
0:11:27 > 0:11:30I says, I'm not going to argue with you.
0:11:30 > 0:11:33I'll see you in court, and put the phone down on him.
0:11:33 > 0:11:36I think Mr Kahn thought I was joking.
0:11:36 > 0:11:40But after spending £1,000 and five months exposed to the elements,
0:11:40 > 0:11:42this was no laughing matter.
0:11:42 > 0:11:46Michael got another company to complete the work
0:11:46 > 0:11:49and took the Green Deal Warehouse to the County Court.
0:11:49 > 0:11:51Although Mr Kahn did offer a defence,
0:11:51 > 0:11:54he missed the hearing, and judgment was found against him.
0:11:54 > 0:11:58He was ordered to pay Michael back his deposit, plus costs.
0:11:58 > 0:12:01Not that it seemed to make any difference.
0:12:01 > 0:12:03He just wouldn't pay.
0:12:03 > 0:12:05We never saw a penny.
0:12:05 > 0:12:09He just...totally ignored it.
0:12:12 > 0:12:16Sheriff Chris Pearson is on his way to the Green Deal Warehouse
0:12:16 > 0:12:18to try to get Michael his money back.
0:12:18 > 0:12:20And as a fellow Northerner,
0:12:20 > 0:12:25he has every sympathy with Michael's insulation nightmare.
0:12:25 > 0:12:28You can get the snow up to two to three feet deep.
0:12:28 > 0:12:30Can get a bit cold as well, to say the least.
0:12:30 > 0:12:33So, if you're looking to get your property, your home, insulated,
0:12:33 > 0:12:35it's got to be done correctly, I would say.
0:12:37 > 0:12:40As Chris arrives, the business is open
0:12:40 > 0:12:42and production seems to be in full swing.
0:12:42 > 0:12:44But is Mr Kahn here?
0:12:45 > 0:12:47Hello, mate.
0:12:47 > 0:12:48Hello?
0:12:49 > 0:12:51Is the boss in, mate, please?
0:12:51 > 0:12:53Just up here, yeah? Cheers.
0:12:53 > 0:12:56- Is Mr Kahn in, please? - He's not mate, no.
0:12:56 > 0:12:58Can you get him on the phone for me? I'm from the High Court.
0:12:58 > 0:13:02- He's away, mate.- Can you get him on the phone for us, mate?
0:13:02 > 0:13:06Upstairs in the office, Chris explains the purpose of his visit.
0:13:06 > 0:13:09There's been a writ issued, love, to seize company assets.
0:13:09 > 0:13:11It's not for a great deal of money,
0:13:11 > 0:13:14I'm sure we'll resolve it straight away.
0:13:14 > 0:13:16The staff offer to contact the boss,
0:13:16 > 0:13:18but they don't want our camera in the office.
0:13:18 > 0:13:21- Could you all just go downstairs five minutes?- Absolutely.
0:13:21 > 0:13:24- I can wait down here, no problem. - Yeah. Yeah, cheers for that.
0:13:26 > 0:13:30But once downstairs, our cameraman's asked to leave altogether.
0:13:36 > 0:13:39Chris remains inside to negotiate
0:13:39 > 0:13:42and soon emerges to fill us in on what's going on.
0:13:42 > 0:13:45The actual debtor is not there. Apparently, he's away on holiday,
0:13:45 > 0:13:47but they are trying to get in touch with him at the minute.
0:13:47 > 0:13:49So, hopefully, within a couple of minutes,
0:13:49 > 0:13:51we'll get in touch with him, get this paid.
0:13:51 > 0:13:53Until they can get hold of him,
0:13:53 > 0:13:55there's no guarantee he'll agree to pay up.
0:13:55 > 0:13:57But if he doesn't,
0:13:57 > 0:14:00Chris is confident he's got plenty to fall back on.
0:14:00 > 0:14:04Forklifts, windows, cars. There's all-sorts in there.
0:14:04 > 0:14:05Hopefully they'll pay,
0:14:05 > 0:14:08but if they don't there seems to be more than enough to cover the debt.
0:14:08 > 0:14:13Back inside, the staff manage to make contact with Mr Kahn abroad
0:14:13 > 0:14:16and break the news that a High Court sheriff is on the doorstep.
0:14:16 > 0:14:19Mr Kahn says that the case is still in dispute,
0:14:19 > 0:14:22but Chris explains that he's got a High Court writ
0:14:22 > 0:14:25and so the debt to Mr Redman needs to be paid now.
0:14:28 > 0:14:31Soon enough, Chris is heading back to his car.
0:14:31 > 0:14:32So, what's the news?
0:14:32 > 0:14:36Mr Kahn was away on holiday, but we managed to contact him by phone.
0:14:36 > 0:14:39And he's agreed to pay the full amount.
0:14:39 > 0:14:41It's a textbook job for the sheriffs.
0:14:41 > 0:14:42That was one of the better ones.
0:14:42 > 0:14:45Yeah. If they could all go like that, it'd be fantastic.
0:14:45 > 0:14:47Unfortunately, they don't.
0:14:47 > 0:14:50Michael Redman will now get his lost deposit back.
0:14:50 > 0:14:56We've received a cheque for a total of £1,246.73
0:14:56 > 0:15:00and I think they've done a superb job for us.
0:15:00 > 0:15:02The Green Deal Warehouse told us,
0:15:02 > 0:15:05"The work on Mr Redman's house was subject to a voucher scheme and was
0:15:05 > 0:15:10"delayed due to a government backlog in processing the applications.
0:15:10 > 0:15:13"Mr Redman was offered a number of start dates which he refused
0:15:13 > 0:15:15"because they weren't convenient."
0:15:15 > 0:15:19The company says it was unable to attend the court hearing due
0:15:19 > 0:15:21to work commitments.
0:15:21 > 0:15:23And the reason they didn't pay the debt is that they never
0:15:23 > 0:15:25received the letter from the court.
0:15:28 > 0:15:32Sheriff Ken Warby is at a car dealer's in Walthamstow,
0:15:32 > 0:15:35where he's chasing a debt of £5,000.
0:15:35 > 0:15:39BD Trades Sales Ltd sold a car to Tarsem Kainth
0:15:39 > 0:15:42and when it broke down, didn't give him a refund.
0:15:42 > 0:15:45Ken is dealing with the director's brother,
0:15:45 > 0:15:47who says he's trying to raise the money.
0:15:47 > 0:15:51But after a lot of waiting around, Ken has run out of patience.
0:15:51 > 0:15:53I've just been kept waiting.
0:15:53 > 0:15:55And fed a load of rubbish at the moment.
0:15:55 > 0:15:57Saying, "Give me five minutes, give me five minutes,
0:15:57 > 0:16:00"I need to make a few phone calls." Nothing's happened.
0:16:00 > 0:16:01Going to phone the office now,
0:16:01 > 0:16:05organise a transporter to come down, remove one or two of these vehicles.
0:16:05 > 0:16:07As Ken gets ready to make the call,
0:16:07 > 0:16:10the director's brother makes a last-ditch attempt
0:16:10 > 0:16:11to put on the brakes.
0:16:14 > 0:16:15Sorry, mate.
0:16:19 > 0:16:20Mate.
0:16:20 > 0:16:23But Ken's heard enough of this argument already.
0:16:23 > 0:16:24Hello, Wayne.
0:16:24 > 0:16:26It's Ken Warby.
0:16:26 > 0:16:28Look, I need a transporter down in Walthamstow.
0:16:28 > 0:16:30If you could get down here as soon as possible.
0:16:30 > 0:16:34About 40 minutes? Nice one, mate, appreciate it. Cheers. Bye.
0:16:34 > 0:16:37All the stalling has cost the debtor dearly.
0:16:37 > 0:16:40The fees sheriffs charge are set by the government
0:16:40 > 0:16:45and now that the transporter is on its way, the final bill has shot up.
0:16:45 > 0:16:48£5,075...
0:16:48 > 0:16:53to a, erm... To a whopping £6,700.
0:16:55 > 0:16:57And counting.
0:16:57 > 0:16:59But no sooner than the call is made,
0:16:59 > 0:17:02the boss' brother says a friend is on his way with the cash.
0:17:02 > 0:17:04It is the larger amount now, unfortunately.
0:17:04 > 0:17:07I called the transporter, mate. It's on its way.
0:17:07 > 0:17:08Just left the yard.
0:17:08 > 0:17:10But you just....
0:17:10 > 0:17:11Mate, it's not.
0:17:11 > 0:17:12It's been like an hour and a half
0:17:12 > 0:17:15since that first five minutes, do you remember?
0:17:15 > 0:17:16Yeah.
0:17:16 > 0:17:20I did warn ya. I had a coffee, we chatted.
0:17:20 > 0:17:24Still nothing happened. The five minutes became an hour and a half.
0:17:24 > 0:17:25Enough's enough.
0:17:31 > 0:17:34Yeah, that's not enough now. It needs to be the full amount.
0:17:36 > 0:17:37It makes no difference.
0:17:37 > 0:17:39As soon as I tell the office,
0:17:39 > 0:17:42"They're not paying" and that I need a transporter, these fees go on.
0:17:45 > 0:17:46No.
0:17:46 > 0:17:50The man said a friend was coming and sure enough one soon turns up.
0:17:50 > 0:17:54Only it doesn't look like this guy's in the mood to hand over any cash.
0:17:54 > 0:17:57- Move your camera from here. - I'm on the street.
0:17:57 > 0:17:59- Move your camera from here. Move. Move.- Oi, oi, oi, oi, oi.
0:17:59 > 0:18:00- Move.- Oi, pal. Seriously...
0:18:00 > 0:18:03You think you can come in here and start bullying people?
0:18:03 > 0:18:05I'll get my people here right now.
0:18:05 > 0:18:07- Why you- BLEEP- come here try bully the man? Huh?
0:18:07 > 0:18:10- I'm not trying to bully... - Why you come here to bully the man?
0:18:10 > 0:18:12Mate, I'm not trying to bully anybody.
0:18:12 > 0:18:15- I'll get my- BLEEP- pals here. Move that camera from here.
0:18:15 > 0:18:18I'm on the public street. I'm on the public street.
0:18:18 > 0:18:20Move away from my premises.
0:18:20 > 0:18:22Ken has seen enough.
0:18:22 > 0:18:23Police, please.
0:18:24 > 0:18:27Someone has been physically threatening.
0:18:27 > 0:18:29He's just suddenly come in to the car yard.
0:18:29 > 0:18:31I would like someone here to prevent the breach of the peace.
0:18:31 > 0:18:33I think they knew I was on the phone to the police
0:18:33 > 0:18:35and they've sort of like disappeared,
0:18:35 > 0:18:37so I'm in the car yard on my own at the moment.
0:18:37 > 0:18:39But not for long, as the men soon return.
0:18:39 > 0:18:42Move that camera away from me. Move that camera away from me.
0:18:42 > 0:18:45Yeah, that's it, good boy. Yes, sir.
0:18:45 > 0:18:48Why you coming in here and start bullying the man?
0:18:48 > 0:18:49Why you doing that for?
0:18:49 > 0:18:52I'll get my pals here and we'll see who's going to bully who.
0:18:52 > 0:18:53If that's the way you wanna do it.
0:18:53 > 0:18:55Has this gentleman just told you I was bullying him?
0:18:55 > 0:18:57Well, that's the approach you've come along.
0:18:57 > 0:18:59"Oh, we're going to do that, we're going to remove cars."
0:18:59 > 0:19:01Come on, mate.
0:19:01 > 0:19:03- Can I just ask who you are? - Khan, Mr Khan.- Mr Khan.- Mr Khan.
0:19:03 > 0:19:07- And what involvement...? - Listen, forget that involvement.
0:19:07 > 0:19:09Tell him to switch that camera off.
0:19:09 > 0:19:11- Otherwise he's going to be in a lot of trouble.- Listen.
0:19:11 > 0:19:13Tell him to switch that camera off.
0:19:13 > 0:19:15If you want I can go talk to him personally.
0:19:15 > 0:19:17Mate, switch that off, or I'll take that off you.
0:19:17 > 0:19:19- Mate, you won't be doing that. - No, no. Don't tell me that.
0:19:19 > 0:19:20Why are you recording?
0:19:20 > 0:19:23Just as the situation is spiralling out of control,
0:19:23 > 0:19:26the police arrive, and Mr Khan makes himself scarce.
0:19:28 > 0:19:31Meanwhile, the director's father has also arrived.
0:19:31 > 0:19:33And he's brought cash.
0:19:35 > 0:19:36Yep.
0:19:42 > 0:19:44OK. I understand what you're saying.
0:19:44 > 0:19:47The father is willing to pay his son's original bill,
0:19:47 > 0:19:49but not the extra fees which were added
0:19:49 > 0:19:51when the transporter was called.
0:19:51 > 0:19:53But as far as Ken's concerned,
0:19:53 > 0:19:56this is a situation entirely of their own making.
0:19:56 > 0:19:58Did I not warn you earlier that this would happen?
0:19:58 > 0:20:00The police would turn up, the transporter would turn up,
0:20:00 > 0:20:03it'd be like a scene out of Beadle's About and here we are.
0:20:03 > 0:20:06Are you able to settle the full amount with the gentleman?
0:20:06 > 0:20:07No.
0:20:07 > 0:20:09The father isn't budging.
0:20:12 > 0:20:16OK. He is not willing to accept that. That's what he's saying.
0:20:20 > 0:20:22But it will be here soon
0:20:22 > 0:20:24and you've got sufficient goods in the yard to cover the debt.
0:20:24 > 0:20:27But the son still thinks these cars can't be taken.
0:20:27 > 0:20:29And now with the police in attendance,
0:20:29 > 0:20:32he's hoping he can convince them of his side of the story.
0:20:32 > 0:20:35- You've got a High Court writ for BD Trade Sales.- Yes.
0:20:35 > 0:20:38These cars, they belong to me, they belong to Blue Diamond Garages.
0:20:38 > 0:20:41That's what I was trying to explain to you and you weren't listening.
0:20:41 > 0:20:44- I hear what you're saying.- Yeah. - And so does this gentleman.- Yeah.
0:20:44 > 0:20:47But what happened is he's been issued
0:20:47 > 0:20:49with a court writ for these premises.
0:20:49 > 0:20:52- For BD Trade Sales.- OK. I hear what you're saying.
0:20:52 > 0:20:57But these cars are here, on these premises.
0:20:57 > 0:20:59You got a big sign up there.
0:20:59 > 0:21:02If you've got 6,600 and whatever it is,
0:21:02 > 0:21:04then I would suggest you pay it.
0:21:04 > 0:21:06Then you can go to court.
0:21:06 > 0:21:10If it is proved in your favour, you will get reimbursed.
0:21:10 > 0:21:16If you choose not to pay back today, these guys can take the cars.
0:21:16 > 0:21:19With the policewoman delivering the final verdict,
0:21:19 > 0:21:22father and son realise the game is up.
0:21:22 > 0:21:26- What we at?- 6,708... Just shy of seven grand.
0:21:26 > 0:21:30Is what we said earlier on we needed to avoid.
0:21:30 > 0:21:33The father reluctantly agrees to pay
0:21:33 > 0:21:36and hands over the full total in cash.
0:21:36 > 0:21:39At the same time, the transporter arrives and is sent on its way.
0:21:42 > 0:21:45They think it's all over... It is now.
0:21:45 > 0:21:49Well, I did tell you earlier on it was like one-all at half-time.
0:21:49 > 0:21:52But, erm... 2-1 to the sheriffs.
0:21:52 > 0:21:54Much to the father's disapproval.
0:21:54 > 0:21:56This is very unfair system here.
0:21:56 > 0:21:59Because the case is still in the court.
0:21:59 > 0:22:02But nevertheless, to finish this matter off,
0:22:02 > 0:22:04I didn't want any aggravation with no-one.
0:22:04 > 0:22:07I paid the sheriffs, now we will claim it back.
0:22:08 > 0:22:10The case never went back to court.
0:22:10 > 0:22:14And Tarsem Kainth has got back the money he was rightfully owed.
0:22:25 > 0:22:29In the south-east, Enforcement Agents Lawrence Grix and Kev McNally
0:22:29 > 0:22:32are in Kent. And their prospects of getting paid today
0:22:32 > 0:22:34are looking pretty good.
0:22:34 > 0:22:37The company they're going to is definitely still trading,
0:22:37 > 0:22:40and it specialises in classic-car restoration.
0:22:40 > 0:22:45We're in Ashford. We're going to Xtreme Jaguar Restorations Ltd.
0:22:45 > 0:22:48They owe £3,161.
0:22:48 > 0:22:52They soup up and restore old Jaguars.
0:22:52 > 0:22:56Xtreme Jaguar was taken to court by a supplier.
0:22:56 > 0:23:00Mr Gannon, who is the director of Xtreme Jaguar Ltd,
0:23:00 > 0:23:02he was actually in court to defend the hearing with his solicitor.
0:23:02 > 0:23:05He's not going to be able to say he's not aware of this.
0:23:05 > 0:23:09Mr Gannon didn't pay what he was ordered to by the court.
0:23:09 > 0:23:11And now the sheriffs are heading his way.
0:23:11 > 0:23:13One of them in particular can't wait.
0:23:13 > 0:23:16I do like my Jags. Always have done. I got one about a year ago.
0:23:16 > 0:23:20Mine is like a metallic British racing green.
0:23:20 > 0:23:22I've always loved the shape of the Jag.
0:23:22 > 0:23:24There's just something about them.
0:23:24 > 0:23:27Never seen him as excited about a job.
0:23:27 > 0:23:29It's probably about as good as it gets for him.
0:23:29 > 0:23:33As for getting paid, the Jaguars themselves are likely
0:23:33 > 0:23:34to be out of the equation...
0:23:34 > 0:23:36What we're going to find here I would imagine
0:23:36 > 0:23:39is most of the actual cars belong to customers.
0:23:39 > 0:23:42Parts, tools is the main thing we'll be looking for.
0:23:42 > 0:23:45But will they need to take anything, or will the garage pay up?
0:23:48 > 0:23:49Time to find out.
0:23:50 > 0:23:53- Hi, there.- Hi, there. - How are you doing?- Fine.
0:23:53 > 0:23:56We're enforcement agents. We've got a High Court writ
0:23:56 > 0:23:58against Xtreme Jaguar Restorations Ltd.
0:23:58 > 0:24:00We're ordered here today to take control of goods
0:24:00 > 0:24:03to the value of £3,161.14.
0:24:04 > 0:24:09- £3,100 and...?- £61.14.
0:24:09 > 0:24:12Right, well, first of all, what's the camera for?
0:24:14 > 0:24:17At this point our cameraman's asked to leave.
0:24:22 > 0:24:26Inside, Lawrence tells Mr Gannon that the outstanding debt
0:24:26 > 0:24:28needs to be paid today.
0:24:28 > 0:24:31Shortly afterwards our camera's let back in,
0:24:31 > 0:24:36only to find Lawrence and the owner talking shop.
0:24:36 > 0:24:37Ah.
0:24:37 > 0:24:41- So, I've just built all... - Oh, it's lovely.
0:24:41 > 0:24:44That is just gorgeous. I've got an X300.
0:24:44 > 0:24:47It's the last of the 3.2s cos I wanted a straight 6.
0:24:47 > 0:24:48I didn't want a V8.
0:24:48 > 0:24:51It's lucky it's the sheriffs' last job of the day
0:24:51 > 0:24:53because they could be here a while.
0:24:53 > 0:24:57So, he's just showing Lawrence around the workshop at the moment.
0:24:57 > 0:24:59He knew Lawrence was pretty keen to look round here,
0:24:59 > 0:25:01so he's giving him a guided tour.
0:25:01 > 0:25:04And Lawrence is geeking him out with information over there,
0:25:04 > 0:25:06showing off that he knows a little bit about it.
0:25:06 > 0:25:10So, let him have his moment. He's loving it over there.
0:25:10 > 0:25:12Back to the writ in question.
0:25:12 > 0:25:15Lawrence wants to know if any of these cars belong to the garage.
0:25:15 > 0:25:18I'm guessing these are customers' cars, aren't they?
0:25:18 > 0:25:19They're all customers' cars.
0:25:19 > 0:25:22They are, which mean they can't be removed by the sheriffs,
0:25:22 > 0:25:24or used as leverage to get payment.
0:25:24 > 0:25:27But it doesn't look like that will be necessary, anyway.
0:25:27 > 0:25:28You can pay online with a card,
0:25:28 > 0:25:30- we've got a secure online payment system.- Yeah.
0:25:30 > 0:25:33Or you can go online and do a bank transfer.
0:25:33 > 0:25:37Mr Gannon is willing to pay £1,100 today.
0:25:37 > 0:25:41And says he'll clear the rest of the debt tomorrow.
0:25:41 > 0:25:42- There you go.- OK.
0:25:42 > 0:25:45Mr Gannon tells us his side of the story.
0:25:45 > 0:25:50He says the dispute arose from a respray job on an E-Type Jaguar.
0:25:50 > 0:25:55The paint shop involved sent me a sample of the paint, which is this.
0:25:55 > 0:25:58And based on that being the correct colour,
0:25:58 > 0:26:00I sent the car to the paint shop to be resprayed.
0:26:00 > 0:26:05Mr Gannon claims that when the car came back, the colour wasn't right.
0:26:05 > 0:26:07So, he refused to pay the full cost of the job,
0:26:07 > 0:26:10and instead made an offer for part payment.
0:26:10 > 0:26:12He wouldn't accept it. We went to court.
0:26:12 > 0:26:16Sadly, the magistrate involved couldn't see the concept
0:26:16 > 0:26:20of how much it was going to cost to respray a complete E-Type.
0:26:20 > 0:26:24She did however find in my favour and knocked some off the bill,
0:26:24 > 0:26:26but nowhere near enough.
0:26:26 > 0:26:30She only knocked £1,000 off and anybody who's in this industry
0:26:30 > 0:26:32will tell you you're looking at a minimum of £6,000
0:26:32 > 0:26:34to respray an E-Type.
0:26:34 > 0:26:37The reason I didn't pay it was purely on principle.
0:26:37 > 0:26:39But the court made its decision
0:26:39 > 0:26:41and Mr Gannon has tried to ignore it.
0:26:41 > 0:26:46As a result he's now facing a higher bill, with extra charges and fees.
0:26:46 > 0:26:48As he seems willing to pay,
0:26:48 > 0:26:53Lawrence and Kev are happy to leave with £1,100 for the time being.
0:26:53 > 0:26:55But they do list a couple of vehicles
0:26:55 > 0:26:58belonging to the company, just in case.
0:26:58 > 0:27:00What they've got outside, they've got a recovery vehicle.
0:27:00 > 0:27:04A sort of 7.5-tonne van and they've also got a transit van, as well.
0:27:04 > 0:27:07So, between the two vans there, there's more than enough
0:27:07 > 0:27:10to cover the little that's left owing.
0:27:10 > 0:27:12- Cheers. - All right, thanks very much.
0:27:12 > 0:27:14It's job done for the sheriffs.
0:27:14 > 0:27:18And the moral of the story is that a court's decision is final.
0:27:18 > 0:27:20The judge said, this is how much you've got to pay.
0:27:20 > 0:27:23So, that's what we have to do, we have to enforce the writ.
0:27:23 > 0:27:26So, we've taken what we could get today, which is £1,100.
0:27:26 > 0:27:29We've got a controlled goods agreement signed for the full balance
0:27:29 > 0:27:31by close of business tomorrow.
0:27:31 > 0:27:34The guys have come today. They're just doing a job.
0:27:34 > 0:27:37So yes, I'm quite happy to pay it.
0:27:37 > 0:27:41It's unfortunate, but I'll just have to chalk it up to experience.
0:27:41 > 0:27:42And for Lawrence,
0:27:42 > 0:27:45it's been a bit of case of mixing business with pleasure.
0:27:45 > 0:27:47If I had to pick one from in here, that would be it, I think.
0:27:47 > 0:27:48Oh, it would have to be.
0:27:48 > 0:27:50I'd love to own some of the cars that are in there.
0:27:50 > 0:27:53But hey ho, I've got my cheap old run-around, and that will do me
0:27:53 > 0:27:56and I picked up a bit of advice while I was in there, as well.
0:27:56 > 0:27:57So, happy days.
0:27:59 > 0:28:03Xtreme Jaguar Restorations Limited paid the remaining balance,
0:28:03 > 0:28:06and the paint shop got the money they were owed.