Episode 2

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0:00:02 > 0:00:05If you're owed money but aren't getting paid, it's time to call the sheriffs.

0:00:05 > 0:00:08My name's Mr Grix. My colleague and I are enforcement agents.

0:00:08 > 0:00:09I'm here to issue a High Court writ.

0:00:09 > 0:00:11I've got to do what I'm instructed to by the courts.

0:00:11 > 0:00:15They're enforcement agents of the High Court.

0:00:15 > 0:00:18And if a court's ruled in your favour, they're on your side.

0:00:20 > 0:00:22If the debtor doesn't want to pay...

0:00:22 > 0:00:25You currently owe you currently owe £9,461.80.

0:00:25 > 0:00:28..the law says the sheriffs can get you what you're owed.

0:00:28 > 0:00:29If you don't come to the door,

0:00:29 > 0:00:31we have to remove the vehicle off the drive.

0:00:31 > 0:00:34You'll have a week to pay in full before it gets sold at auction.

0:00:34 > 0:00:36Whether it's a small company...

0:00:36 > 0:00:38Can I speak to the person in charge, please?

0:00:38 > 0:00:39..or a household name.

0:00:39 > 0:00:40We're here to see somebody from G4S.

0:00:40 > 0:00:44..if they owe you money, the sheriffs get it paid.

0:00:44 > 0:00:46I'm not going anywhere. You get him to come in here.

0:00:46 > 0:00:49We're not going to be waiting around like that. It needs to be done now.

0:00:49 > 0:00:50Just collected 42 grand.

0:00:55 > 0:00:57Coming up...

0:00:57 > 0:00:59the sheriffs eye up a luxury car

0:00:59 > 0:01:01belonging to the boss of a failed care home.

0:01:01 > 0:01:03That's Mr Cooppen's Bentley, isn't it?

0:01:03 > 0:01:04It's secured with a clamp

0:01:04 > 0:01:06and we're going to be calling a recovery truck.

0:01:06 > 0:01:09Can the debtor raise the money in time?

0:01:09 > 0:01:11It needs to be paid in full, sir. I'm going to hand you back to

0:01:11 > 0:01:14your daughter now because I'm wasting me breath.

0:01:14 > 0:01:17John Clark's possessions went missing in a house move.

0:01:17 > 0:01:20My wife would've been devastated to find they were gone.

0:01:20 > 0:01:22Stuff that's been in the family for 100 years or more

0:01:22 > 0:01:24you can't replace.

0:01:24 > 0:01:29Can Ken get the removals company to pay him the compensation he's owed?

0:01:30 > 0:01:33The sheriffs are called on to clear a group of squatters.

0:01:33 > 0:01:34Wake up!

0:01:34 > 0:01:37But it's the street art on the front door

0:01:37 > 0:01:39that's the hardest to remove.

0:01:39 > 0:01:43Definitely the dearest and valuable door that I've had to deal with.

0:01:43 > 0:01:46And Lawrence visits his dream-car specialist...

0:01:46 > 0:01:48Oh, it's lovely. That is just gorgeous.

0:01:50 > 0:01:53..but at another garage gets a nightmare welcome.

0:01:55 > 0:01:56Definitely an angry man.

0:02:00 > 0:02:01It's before dawn

0:02:01 > 0:02:04and enforcement agents Lawrence Grix and Kev McNally

0:02:04 > 0:02:06are on their way out of London.

0:02:06 > 0:02:08It's just after six in the morning.

0:02:08 > 0:02:11We are heading towards Surrey.

0:02:11 > 0:02:13They're looking for a Mr and Mrs Cooppen,

0:02:13 > 0:02:15the owners of two care homes

0:02:15 > 0:02:19which were forced to shut down due to poor quality of care.

0:02:19 > 0:02:22They owe £7,564,

0:02:22 > 0:02:25for unpaid wages to a former employee

0:02:25 > 0:02:27in the wake of the closures.

0:02:27 > 0:02:31The Cooppens didn't defend the case in court, but nor have they paid up.

0:02:31 > 0:02:34Where we're going to is actually a nice...

0:02:34 > 0:02:38nice big house. I'm led to believe it's on a gated community as well

0:02:38 > 0:02:45so we're hoping the gates are either open or get in some other method.

0:02:45 > 0:02:47It could just mean waiting for somebody to come in or out

0:02:47 > 0:02:50and then tailgating.

0:02:50 > 0:02:53As well as a plush house, it's thought the Cooppens may also own

0:02:53 > 0:02:57a plush car, a Bentley Continental, spotted on their driveway.

0:02:59 > 0:03:01Looking for £7,500 here.

0:03:01 > 0:03:03A Bentley Continental should be enough to cover that

0:03:03 > 0:03:05so we need to establish who owns that first.

0:03:07 > 0:03:11It's still pitch-black when the pair arrive

0:03:11 > 0:03:14and the gated community is looking - well, gated.

0:03:15 > 0:03:17So, they don't have a security guard here.

0:03:21 > 0:03:24With most people still in bed and the roads deserted,

0:03:24 > 0:03:26it could be a long wait before

0:03:26 > 0:03:28a passer-by can let them in, unless...

0:03:28 > 0:03:30It's not going to be as simple as walking round

0:03:30 > 0:03:33and pressing a button, is it?

0:03:33 > 0:03:36Oh, my God, it is. What sort of security's that?

0:03:36 > 0:03:38HE LAUGHS

0:03:38 > 0:03:42The gated community has turned out to just be a private road.

0:03:42 > 0:03:44Getting in is pretty straightforward

0:03:44 > 0:03:47and there's more good news too.

0:03:47 > 0:03:48The Bentley's there.

0:03:48 > 0:03:51Lawrence wastes no time in getting stuck in.

0:03:54 > 0:03:56It'll have to be a little clamp on that, won't it?

0:03:56 > 0:04:00With a light on in the house, it looks like someone's home.

0:04:00 > 0:04:03Kev has to try to get the clamp on as quietly as possible

0:04:03 > 0:04:06without alerting them.

0:04:06 > 0:04:08(These tyres are massive for this clamp.)

0:04:11 > 0:04:12Is it going round?

0:04:14 > 0:04:17If it's not going all the way round, just stick it through the spokes.

0:04:17 > 0:04:20Once it's on, Lawrence issues the wake-up call.

0:04:23 > 0:04:25A woman answers the door.

0:04:25 > 0:04:27Morning, I'm looking for a Mr or Mrs Cooppen.

0:04:29 > 0:04:32They don't live here?

0:04:32 > 0:04:33But you do know them, yeah?

0:04:36 > 0:04:39My names Mr Grix. My colleague and I are enforcement agents.

0:04:39 > 0:04:40OK.

0:04:40 > 0:04:45The woman shows ID which confirms she isn't Mrs Cooppen

0:04:45 > 0:04:48and orders our camera off the property.

0:04:48 > 0:04:52She's also being very vague about exactly who she is.

0:04:52 > 0:04:55Right. So how do you know the Cooppens?

0:04:55 > 0:04:58The woman will only say that she lives in the house,

0:04:58 > 0:05:00so her relationship to the debtors is unclear.

0:05:01 > 0:05:04But with the Cooppens apparently out of the country,

0:05:04 > 0:05:06the only thing Lawrence really needs to know

0:05:06 > 0:05:10is whether they have left any assets behind.

0:05:10 > 0:05:12That's Mr Cooppen's Bentley, isn't it?

0:05:12 > 0:05:14- It's in your name.- Yes. - Is that right?

0:05:14 > 0:05:17It doesn't matter whose name it's in, it's who owns it.

0:05:17 > 0:05:19But the woman says it's hers.

0:05:19 > 0:05:21So, have you got proof of that?

0:05:21 > 0:05:22At the moment, it's secured with a clamp

0:05:22 > 0:05:25and we're going to be calling a recovery truck.

0:05:25 > 0:05:27The woman produces some paperwork,

0:05:27 > 0:05:30which she says will prove she owns the car,

0:05:30 > 0:05:33except all it really shows is that it's been registered

0:05:33 > 0:05:36in her name in the last few weeks.

0:05:37 > 0:05:39She's come out with a registration document,

0:05:39 > 0:05:42which, as we all know, isn't proof of ownership.

0:05:42 > 0:05:46I believe she just had a provisional licence, anyway.

0:05:46 > 0:05:49It's rare for a learner driver to own a Bentley Continental.

0:05:49 > 0:05:53Nevertheless, the woman's sticking to her story and has gone to dig out

0:05:53 > 0:05:55some more documents.

0:05:55 > 0:05:58Meanwhile, Kev has spotted someone else at home.

0:05:59 > 0:06:04There's a guy wandering around upstairs at the moment. We haven't found out who he is yet.

0:06:04 > 0:06:08Maybe they're not in the country at the moment, who we're after, but they definitely live here

0:06:08 > 0:06:10when they come back, I would imagine.

0:06:10 > 0:06:12She hasn't said she's renting the property.

0:06:14 > 0:06:17The mystery woman is now on the phone to the police.

0:06:19 > 0:06:21And Lawrence is also making a call.

0:06:23 > 0:06:28Hello there. I need a Bentley Continental GT picking up.

0:06:28 > 0:06:32Lawrence is convinced the Bentley's owned by Mr Cooppen.

0:06:32 > 0:06:34As it would sell for more than enough to pay back

0:06:34 > 0:06:37the care-home worker's missing wages,

0:06:37 > 0:06:40he's ordered a recovery truck to take it away.

0:06:40 > 0:06:41The Bentley is going.

0:06:44 > 0:06:46Later on, we find out what happens

0:06:46 > 0:06:49when Lawrence gets a call from Mr Cooppen...

0:06:50 > 0:06:52No. It's got to be all of it, sir.

0:06:52 > 0:06:54The cars going then, sir.

0:06:54 > 0:06:58..and there's a clue to the woman's identity.

0:06:58 > 0:07:00You gave the game away there having "Mum" on your phone.

0:07:08 > 0:07:12If you've been ripped off and the person or company responsible

0:07:12 > 0:07:14refuses to pay you back,

0:07:14 > 0:07:17the first step is to make a claim in the county court.

0:07:17 > 0:07:19It's simple to do this online

0:07:19 > 0:07:22for a small fee, depending on the size of the claim.

0:07:22 > 0:07:25The court will review the evidence and if it finds in your favour,

0:07:25 > 0:07:28the debtor will be ordered to pay up.

0:07:28 > 0:07:29If they don't,

0:07:29 > 0:07:33then for a further £60, the High Court will grant a writ,

0:07:33 > 0:07:36authorising the sheriffs to act on your behalf.

0:07:36 > 0:07:39If they're successful, you get all your money back.

0:07:42 > 0:07:45Sheriff Ken Warby is also heading out of the capital

0:07:45 > 0:07:48into the commuter belt.

0:07:48 > 0:07:51It's a long drive so he's brought some company.

0:07:51 > 0:07:53This is my travel buddy.

0:07:53 > 0:07:56Yeah. He usually helps with directions.

0:07:56 > 0:07:59He's a Hungarian Vizsla,

0:07:59 > 0:08:01his name is Gunner

0:08:01 > 0:08:03and he's a year old.

0:08:05 > 0:08:08With his cushion, his doggy seatbelt and regular toilet breaks,

0:08:08 > 0:08:11Gunner's more demanding than your average passenger,

0:08:11 > 0:08:14but at least he's no back-seat driver.

0:08:14 > 0:08:17Today, he's joining Ken in Buckinghamshire,

0:08:17 > 0:08:20looking for a debt owed by the boss of a removals firm.

0:08:20 > 0:08:26The debtor in this case is a Mr Colin Jones.

0:08:26 > 0:08:31He has been taken to court by an individual

0:08:31 > 0:08:33for lost items.

0:08:33 > 0:08:36The debt is totalling, after our fees,

0:08:36 > 0:08:38£6,200 odd.

0:08:41 > 0:08:45The case against Mr Jones was brought by John Clark

0:08:45 > 0:08:46and it resulted from a house move,

0:08:46 > 0:08:50which took place under already difficult circumstances,

0:08:50 > 0:08:53after John's wife had fallen ill.

0:08:53 > 0:08:55We were married in 1965.

0:08:56 > 0:08:57We've got one daughter.

0:08:58 > 0:09:01Got to be five years ago now,

0:09:01 > 0:09:04we realised that something was wrong with her

0:09:04 > 0:09:09because she started forgetting various bits

0:09:09 > 0:09:13and then everything sort of went downhill from there on.

0:09:14 > 0:09:19It wasn't long before John's wife was diagnosed with Alzheimer's.

0:09:19 > 0:09:21Now she doesn't know me,

0:09:21 > 0:09:24she doesn't speak, she doesn't...

0:09:24 > 0:09:27doesn't know anybody. To see her...

0:09:27 > 0:09:30as she is now is hard.

0:09:33 > 0:09:36The illness means she needs full-time care

0:09:36 > 0:09:39and has had to move into specialist accommodation.

0:09:39 > 0:09:41At first, John remained in the family home,

0:09:41 > 0:09:43but as the months went on,

0:09:43 > 0:09:45he realised it would be best to sell up.

0:09:46 > 0:09:50She was taken away in the January of '13.

0:09:50 > 0:09:54That was the point I thought, "Well...

0:09:54 > 0:09:57"what's the point in staying here?" You know, a big house like that.

0:09:57 > 0:10:00All the memories, all the parties and that we'd had there and...

0:10:00 > 0:10:05So, decided to move back here to Haddenham, where I was born.

0:10:07 > 0:10:10John enlisted the help of a local removal and storage business

0:10:10 > 0:10:12run by Colin Jones,

0:10:12 > 0:10:14but on the day he was supposed to be moving

0:10:14 > 0:10:17he suffered an unfortunate accident.

0:10:17 > 0:10:19I fell down the stairs,

0:10:19 > 0:10:22landed on half of the boxes that I'd packed ready to move

0:10:22 > 0:10:25and that's how I ended up in Stoke Mandeville Hospital

0:10:25 > 0:10:26when I was supposed to be moving,

0:10:26 > 0:10:32and so my stuff was moved from my house into storage

0:10:32 > 0:10:35and then, after I came out of hospital, moved here,

0:10:35 > 0:10:37it was brought here

0:10:37 > 0:10:41and after a few days began to realise that stuff was missing.

0:10:43 > 0:10:45And they weren't just small items.

0:10:46 > 0:10:49Microwave, kitchen table and four chairs.

0:10:49 > 0:10:52A hostess trolley, that went missing.

0:10:52 > 0:10:55All in all, there were more than 20 missing objects,

0:10:55 > 0:10:59including some antique ivory animals with sentimental value.

0:10:59 > 0:11:03They'd before in the wife's family well over 100 years.

0:11:03 > 0:11:08I mean, my wife would've been devastated to find they had gone.

0:11:08 > 0:11:11A table and that sort of thing you can replace,

0:11:11 > 0:11:14but stuff that's been in the family for 100 years or more,

0:11:14 > 0:11:15you can't replace.

0:11:17 > 0:11:18John assumed they must have been left

0:11:18 > 0:11:21in the removal firm's storage units,

0:11:21 > 0:11:24so he called them up to find out what had happened.

0:11:24 > 0:11:28Said the stuff was missing and, "OK, well, we'll look for it."

0:11:28 > 0:11:30I'd been up to their depot two or three times.

0:11:30 > 0:11:35"Yeah, we're still looking for it," but they never did come to light.

0:11:35 > 0:11:38As hope of the items turning up faded,

0:11:38 > 0:11:40John instead made a claim for compensation

0:11:40 > 0:11:45from Mr Jones's insurers for £4,500,

0:11:45 > 0:11:49but it was rejected, with the reason coming as a total surprise.

0:11:49 > 0:11:52According to the insurance company,

0:11:52 > 0:11:56I'd given Colin Jones permission

0:11:56 > 0:11:59to take some of my stuff to the charity shop.

0:12:00 > 0:12:02Come on, I'm not going to pay somebody to store stuff

0:12:02 > 0:12:05and then give it to charity, am I?

0:12:05 > 0:12:08So now instead of the items being lost in storage,

0:12:08 > 0:12:10he was being told they were given away.

0:12:10 > 0:12:15John's solicitor then advised him to do some charity shopping of his own.

0:12:15 > 0:12:18He suggested I do some investigating, which I did do

0:12:18 > 0:12:22and I went round all the charity shops in Princes Risborough

0:12:22 > 0:12:27and nobody there knew anything about any of these items.

0:12:27 > 0:12:31John's hopes of getting his stuff back or compensation from Mr Jones

0:12:31 > 0:12:35were now over. But he wasn't about to give up altogether.

0:12:35 > 0:12:38Why should these people get away with it? I mean...

0:12:38 > 0:12:41I just thought, "No, it's not on."

0:12:41 > 0:12:45I got straight on to the solicitors and we took it to court.

0:12:45 > 0:12:50John won his case by default after Mr Jones didn't enter a defence,

0:12:50 > 0:12:54but he still hasn't been paid and has now turned to the sheriffs.

0:12:54 > 0:12:56Yeah, I've seen the programmes on telly.

0:12:56 > 0:13:01They always seem to get the job sorted and so that's what I done.

0:13:06 > 0:13:09Ken and Gunner are on their way to see Mr Jones,

0:13:09 > 0:13:12and following the details Ken's been given,

0:13:12 > 0:13:15it looks like this is going to be a house call.

0:13:15 > 0:13:18It looks like this is a private address.

0:13:18 > 0:13:19Yeah, it's a private address.

0:13:23 > 0:13:25Ken parks up and heads for the door.

0:13:25 > 0:13:27But is Mr Jones home?

0:13:30 > 0:13:34- Hiya.- Hello, I need to speak to Colin Jones.

0:13:34 > 0:13:37Will he be in this evening?

0:13:38 > 0:13:40I'm actually from the court.

0:13:40 > 0:13:42I can only really speak to

0:13:42 > 0:13:45Mr Jones regarding this case.

0:13:45 > 0:13:47Is it at all possible you can get him on the phone for me?

0:13:47 > 0:13:49- Yeah.- Can I speak to him?

0:13:49 > 0:13:54Luckily Mr Jones' wife is able to reach him right away.

0:14:00 > 0:14:04Mrs Jones explains there's a visitor on the doorstep.

0:14:09 > 0:14:11Mr Jones is in the doghouse.

0:14:11 > 0:14:14But on the plus side, he's working just down the road.

0:14:14 > 0:14:16Right, as soon as you can.

0:14:16 > 0:14:18- Bye.- When you say he's just down the road,

0:14:18 > 0:14:20- literally a minute away or something like that?- Yeah.- Oh, OK.

0:14:20 > 0:14:24- Two minutes.- That's fine.- Yeah? - Thank you very much.- That's all.

0:14:24 > 0:14:27And sure enough, Mr Jones soon shows up.

0:14:28 > 0:14:29Hello, Mr Jones.

0:14:29 > 0:14:31Sorry to ambush you like this, sir.

0:14:31 > 0:14:32My names Mr Warby.

0:14:33 > 0:14:38Ken follows Mr Jones into the house, but our camera's not allowed in.

0:14:38 > 0:14:42Inside he explains that he's here to take control of Mr Jones' goods,

0:14:42 > 0:14:46to cover the more than £6,200 he owes.

0:14:48 > 0:14:50Unless, of course, he pays up.

0:14:50 > 0:14:53And as Ken comes out to get his card payment machine,

0:14:53 > 0:14:55it looks like he might.

0:14:55 > 0:14:58Hopefully he's going to make a payment of £2,000,

0:14:58 > 0:15:00with the balance to be paid within 28 days.

0:15:03 > 0:15:06It doesn't turn out to be quite that simple.

0:15:07 > 0:15:08- Bye then.- Take care.

0:15:08 > 0:15:10Bye, guys.

0:15:10 > 0:15:13But, nevertheless, Ken is soon on his way.

0:15:13 > 0:15:16He tried to pay on a card. The card didn't work.

0:15:17 > 0:15:19He's got his partner to do a bank transfer.

0:15:19 > 0:15:23He's getting his partner to do a bank transfer this evening.

0:15:23 > 0:15:25In the meantime,

0:15:25 > 0:15:29I've taken inventory of the personal items in the house.

0:15:29 > 0:15:32And although Ken is leaving without full payment,

0:15:32 > 0:15:33he's happy enough with the outcome.

0:15:33 > 0:15:37There's not many assets there and we're getting £2,000 today

0:15:37 > 0:15:38and the balance within 28 days.

0:15:40 > 0:15:42That's quite a good result.

0:15:42 > 0:15:45Mr Jones later settled the balance in full.

0:15:46 > 0:15:50And John Clark has got compensation for his missing possessions.

0:15:50 > 0:15:53I've had an e-mail from the guy's solicitor

0:15:53 > 0:15:56telling me that the sheriffs, they've got payment in full,

0:15:56 > 0:15:59which is great news, I can,

0:15:59 > 0:16:01maybe I can put all this behind me now.

0:16:13 > 0:16:17In Surrey, Lawrence and Kev are pursuing unpaid wages of more than

0:16:17 > 0:16:21£7,500, owed to a care home-worker.

0:16:21 > 0:16:23The debtors are the Cooppens,

0:16:23 > 0:16:27a couple that ran two care homes which have now been shut down.

0:16:27 > 0:16:31A woman staying at their house says the Cooppens now live abroad

0:16:31 > 0:16:34and claims she owns the Bentley on their driveway.

0:16:34 > 0:16:36Lawrence believes it's owned by Mr Cooppen

0:16:36 > 0:16:39and has called a tow truck to take it away -

0:16:39 > 0:16:41only now, there's a delay...

0:16:42 > 0:16:44Blimey. Okey dokey.

0:16:44 > 0:16:45..a long delay.

0:16:47 > 0:16:4890 minutes.

0:16:49 > 0:16:51Kev parks the van in the entrance

0:16:51 > 0:16:53and, while they wait, Lawrence reads up

0:16:53 > 0:16:55about the closure of the care homes.

0:16:56 > 0:16:59"On Tuesday 25th residents were evacuated in their nightclothes

0:16:59 > 0:17:01"from Merok Park.

0:17:01 > 0:17:03"Inspectors were so shocked by the squalid conditions

0:17:03 > 0:17:05"that they ordered it to be closed immediately

0:17:05 > 0:17:08"and the pensioners ferried by ambulance to other homes.

0:17:08 > 0:17:11"Residents' families described Merok Park as a pigsty.

0:17:11 > 0:17:15"Last night they called for police investigation and demanded to know

0:17:15 > 0:17:18"why the Cooppens had been able to charge so much for such poor care."

0:17:18 > 0:17:22Mr and Mrs Cooppen were never prosecuted over the scandal

0:17:22 > 0:17:25and it seems have now left the country with unpaid debts.

0:17:25 > 0:17:27The sheriffs are here to collect

0:17:27 > 0:17:31but they're now joined by other enforcement professionals,

0:17:31 > 0:17:33called here by the house's occupant.

0:17:33 > 0:17:37Basically, we're looking for a couple named Mr and Mrs Cooppen.

0:17:37 > 0:17:39- Apparently, they're not here, they're out of the country.- OK.

0:17:39 > 0:17:42So we're basically taking the Bentley to clear the debt.

0:17:42 > 0:17:44The lady in there, said "Oh, it's mine."

0:17:44 > 0:17:47We've asked her for proof of ownership, she's gone back in and hasn't come back out.

0:17:47 > 0:17:51- If you want to wait here we'll make contact with her...- OK. - ..see what she says.

0:17:54 > 0:17:56The police go inside to speak to the woman,

0:17:56 > 0:18:00but because Lawrence and Kev are there by order of the court,

0:18:00 > 0:18:03the police shouldn't prevent them from doing their job.

0:18:03 > 0:18:07- We've advised her there's nothing they can do about the seizure of the vehicle.- Cos that's registered.

0:18:07 > 0:18:08Any issues, give us a call.

0:18:08 > 0:18:11And sure enough, they're on their way.

0:18:11 > 0:18:13Thanks very much.

0:18:13 > 0:18:14Cheers, guys. Thank you.

0:18:16 > 0:18:18Soon, the woman makes another appearance.

0:18:18 > 0:18:22This time, she's got the debtor, Mr Cooppen, on the phone.

0:18:22 > 0:18:24He also claims the Bentley belongs to her.

0:18:26 > 0:18:30To which lady, this lady with the provisional licence?

0:18:31 > 0:18:34It's nothing to do with council tax. This is a High Court writ.

0:18:34 > 0:18:37A writ which it doesn't sound like Mr Cooppen

0:18:37 > 0:18:39is about to pay in full.

0:18:40 > 0:18:42Right, well the car's going then, sir.

0:18:42 > 0:18:44No, it's got to be all of it, sir.

0:18:45 > 0:18:49And with the extra costs of enforcement, the bill is rising.

0:18:50 > 0:18:53You currently owe £9,461.80.

0:18:55 > 0:18:58Mr Cooppen wants to make a smaller payment

0:18:58 > 0:19:01but Lawrence is in no mood to strike a deal.

0:19:02 > 0:19:06No, sir, the car's going and it'll be sold and you'll be paid any

0:19:06 > 0:19:08balance out of that.

0:19:08 > 0:19:10No, it needs to be all of it.

0:19:10 > 0:19:14It's the sheriff's job to recover as much of the debt as possible,

0:19:14 > 0:19:18and with a car worth about £30,000 sitting in front of them,

0:19:18 > 0:19:21they're not going to accept any stalling.

0:19:21 > 0:19:23Right, well the car will be going, sir.

0:19:23 > 0:19:27You'll have about a week to pay in full to get the car back

0:19:27 > 0:19:29before it gets sold at auction.

0:19:29 > 0:19:31No, it needs to be paid in full, sir.

0:19:31 > 0:19:34I'm going to hand you back to your daughter now, because I'm wasting me breath.

0:19:34 > 0:19:39There you go. You gave the game away there, having "Mum" on your phone.

0:19:39 > 0:19:42The debtor came up on the woman's phone as "Mum",

0:19:42 > 0:19:45so she is in fact the Cooppens' daughter,

0:19:45 > 0:19:47and Lawrence is now more certain than ever

0:19:47 > 0:19:50the Bentley belongs to her dad.

0:19:50 > 0:19:53The owner of a vehicle is the person who actually buys it.

0:19:53 > 0:19:55It doesn't matter what it says on the logbook.

0:19:55 > 0:19:56So he's the owner.

0:19:58 > 0:20:01All they can do now is wait for the tow truck,

0:20:01 > 0:20:05which finally arrives four hours after it was called.

0:20:05 > 0:20:08Right, it's this Bentley here.

0:20:08 > 0:20:11I'll move my van out of the way then, mate.

0:20:11 > 0:20:13The guys swing into action.

0:20:13 > 0:20:15After all the waiting around,

0:20:15 > 0:20:18finally the end of the job is in sight.

0:20:18 > 0:20:21Should only take a couple of minutes to get it up there.

0:20:21 > 0:20:23He'll just do his checks around it to make sure it's all

0:20:23 > 0:20:25nice and clean, get it up, and then we're gone.

0:20:26 > 0:20:30There's been no sign of the woman or the man inside the house

0:20:30 > 0:20:31for hours now.

0:20:31 > 0:20:35And even as the team prepare to lift the Bentley off the drive,

0:20:35 > 0:20:37they're staying firmly out of sight.

0:20:37 > 0:20:40The car is hoisted up,

0:20:40 > 0:20:42checked for any damage...

0:20:42 > 0:20:45Scratch there and there's one along this side as well.

0:20:45 > 0:20:46..and then it's job done.

0:20:48 > 0:20:49Lovely, cheers, mate.

0:20:50 > 0:20:55The Cooppens will now have a week to pay nearly £9,900

0:20:55 > 0:20:57to cover the original debt, plus costs,

0:20:57 > 0:20:59or else the Bentley will be sold.

0:21:02 > 0:21:05For Lawrence and Kev, it's been a long morning.

0:21:05 > 0:21:08It's one of those things. It took him four hours cos he got stuck

0:21:08 > 0:21:09on the M25. It's nobody's fault.

0:21:09 > 0:21:12And Gannet, who's been desperate for food now for

0:21:12 > 0:21:153.55 hours, has now wandered off on the phone

0:21:15 > 0:21:19and he's not in the van, itching to get to some food.

0:21:19 > 0:21:21Food? Hell, yeah.

0:21:24 > 0:21:28Four days later, the Cooppens paid in full.

0:21:28 > 0:21:31Their former employee received their missing wages,

0:21:31 > 0:21:32and the Bentley was returned.

0:21:44 > 0:21:47It's a wet and windy winter's morning.

0:21:47 > 0:21:52Enforcement agents Craig Wilde and Tommy Coyle are heading to Derby.

0:21:52 > 0:21:55They've got a writ to enforce against a car dealership

0:21:55 > 0:21:57with a bit of a reputation.

0:21:57 > 0:22:00It's called the Derby Car Centre Limited.

0:22:00 > 0:22:03We're here on behalf of Mr Kevin Emerson.

0:22:03 > 0:22:05He bought a car from this company.

0:22:05 > 0:22:07It wasn't fit for purpose.

0:22:07 > 0:22:10Mr Emerson took the company to court,

0:22:10 > 0:22:13and despite winning a judgment in his favour, he's not been paid.

0:22:13 > 0:22:16So we're here now to enforce that order,

0:22:16 > 0:22:18which is just short of £5,500.

0:22:23 > 0:22:26The claimant, Kevin Emerson, is a farm worker,

0:22:26 > 0:22:28and his troubles with the car dealers began when he needed

0:22:28 > 0:22:31to buy a new vehicle for work.

0:22:31 > 0:22:35I wanted a four-by-four because I need to be able

0:22:35 > 0:22:37to get up and down fields and that,

0:22:37 > 0:22:39even with my job at the farm.

0:22:39 > 0:22:42After seeing an advert, Kevin went to Derby Car Centre.

0:22:42 > 0:22:44His first impressions were good,

0:22:44 > 0:22:48and on the forecourt he saw a Hyundai which he liked the look of.

0:22:48 > 0:22:53I started the car up, it sounded all right and it looked all right.

0:22:53 > 0:22:57£2,995.

0:22:57 > 0:23:00But they took my car in part exchange.

0:23:00 > 0:23:02The car was delivered to Kevin's house as promised,

0:23:02 > 0:23:06but when he drove it, he immediately found problems.

0:23:06 > 0:23:08There was a noise coming from the gearbox,

0:23:08 > 0:23:11the clutch was slipping and another problem with the car

0:23:11 > 0:23:14was the light on the dashboard from the air bag.

0:23:15 > 0:23:18Kevin was worried, so he took the car to a local garage

0:23:18 > 0:23:20to have it properly checked over.

0:23:20 > 0:23:24And what they found was worse than he had feared.

0:23:24 > 0:23:27There was oil coming out from under the gearbox,

0:23:27 > 0:23:30the clutch was about worn out.

0:23:30 > 0:23:33Plus, the car was pulling to the middle of the road.

0:23:33 > 0:23:36The garage told me that...

0:23:36 > 0:23:39it's not roadworthy, don't drive it.

0:23:39 > 0:23:40Kevin couldn't believe it.

0:23:40 > 0:23:46I was mad. I was mad because, as I said, I'd just spent £2,500...

0:23:46 > 0:23:49on a car which I couldn't drive.

0:23:49 > 0:23:52Kevin contacted Derby Car Centre to complain.

0:23:52 > 0:23:55They offered to look at the car, if he returned it.

0:23:55 > 0:23:59He told them it couldn't be driven, but that fell on deaf ears.

0:23:59 > 0:24:01And all they kept saying,

0:24:01 > 0:24:04"I'll have a word with the gaffer and get back to you".

0:24:04 > 0:24:05And they never got back.

0:24:05 > 0:24:09No matter how many times I rung, they just didn't want to know.

0:24:10 > 0:24:13As he needed a car for work, Kevin had to borrow money

0:24:13 > 0:24:16to buy another one, while also paying to have the

0:24:16 > 0:24:19unroadworthy Hyundai stored at the local garage.

0:24:21 > 0:24:25His sister-in-law, Sue, decided enough was enough,

0:24:25 > 0:24:27and began to intervene on his behalf.

0:24:27 > 0:24:29I sent a letter.

0:24:29 > 0:24:30No response.

0:24:30 > 0:24:34So we followed it up with a second letter, letter before action,

0:24:34 > 0:24:37all advised by Trading Standards.

0:24:37 > 0:24:39Still no response.

0:24:39 > 0:24:43In the end, Sue managed to get hold of the company boss, Mark Whitfield,

0:24:43 > 0:24:47by e-mail. He offered to collect the car, but then didn't turn up.

0:24:47 > 0:24:50He started with different excuses.

0:24:50 > 0:24:53"I can't come and collect it, you didn't tell me it was unroadworthy".

0:24:53 > 0:24:58I said, "Of course we did. You had the report from the garage".

0:24:58 > 0:25:01Eventually, the car was collected from the garage,

0:25:01 > 0:25:03but it had been there so long, Kevin had to pay a massive bill.

0:25:03 > 0:25:06The price of the storage, by the time they fetched the car,

0:25:06 > 0:25:08was £1,620.

0:25:10 > 0:25:12Now that Derby Car Centre had the vehicle back,

0:25:12 > 0:25:16Sue rang up to demand a refund, but it seems the company

0:25:16 > 0:25:17had other ideas.

0:25:19 > 0:25:21And he said they're going to repair it

0:25:21 > 0:25:24and sell it.

0:25:24 > 0:25:26Then we'll get the proceeds of what's left,

0:25:26 > 0:25:29minus the depreciation of the vehicle

0:25:29 > 0:25:30cos it's been stood a long while.

0:25:30 > 0:25:32The Emersons weren't happy.

0:25:32 > 0:25:35Even if they did get some proceeds from the sale,

0:25:35 > 0:25:38Kevin was going to be substantially out of pocket.

0:25:38 > 0:25:41I'd bought the car with money that I'd saved.

0:25:41 > 0:25:44And then I found myself in the position where then I had to go

0:25:44 > 0:25:46and borrow some money to buy another car.

0:25:46 > 0:25:49I'm going to be stuck now with this now for the rest of my life

0:25:49 > 0:25:51because you just can't pick...

0:25:51 > 0:25:52£4,500 up.

0:25:54 > 0:25:58And the stress was starting to take its toll on his health.

0:25:58 > 0:26:01I'd never had no problems with sleeping or anything

0:26:01 > 0:26:03until I bought that car.

0:26:03 > 0:26:05And you see, after that...

0:26:07 > 0:26:10..my head was just filling up with it.

0:26:10 > 0:26:12There was only one thing for it.

0:26:12 > 0:26:15Sue helped Kevin to file a claim against Derby Car Centre

0:26:15 > 0:26:18in the County Court. And after doing some research,

0:26:18 > 0:26:20she discovered this wouldn't be the first time

0:26:20 > 0:26:21the business was in court.

0:26:23 > 0:26:25I thought, "They're not a very good company".

0:26:25 > 0:26:29So I started looking into them and I found out that Mark Whitfield

0:26:29 > 0:26:32had got a court order from 2013.

0:26:33 > 0:26:37Derby Car Centre had been the subject of 181 complaints

0:26:37 > 0:26:40to the City Council over a two-and-a-half-year period.

0:26:40 > 0:26:44Mark Whitfield was served with an order under the Enterprise Act,

0:26:44 > 0:26:46compelling him to play by the rules, or face jail.

0:26:48 > 0:26:51As for the Emersons, Kevin won a judgment by default

0:26:51 > 0:26:55after Derby Car Centre didn't offer a defence.

0:26:55 > 0:26:58They were ordered to pay him back the price of the car,

0:26:58 > 0:27:00as well as costs incurred.

0:27:00 > 0:27:03Naively, I thought they'd do the right thing.

0:27:03 > 0:27:06You know, I thought they'd just give him his money back.

0:27:06 > 0:27:08They'd do anything but that.

0:27:08 > 0:27:11Derby Car Centre later applied to have the judgment set aside,

0:27:11 > 0:27:13only then missed the hearing.

0:27:13 > 0:27:16Kevin and Sue still haven't seen a penny,

0:27:16 > 0:27:18and now they're turning to the sheriffs.

0:27:18 > 0:27:22I think last resort is High Court sheriffs.

0:27:22 > 0:27:25I've seen how they go about their business.

0:27:25 > 0:27:27I think they're the people you need to be assured

0:27:27 > 0:27:28of getting your money back.

0:27:35 > 0:27:38Tommy and Craig are on their way to Derby Car Centre.

0:27:38 > 0:27:39Keep it on the left, left, left.

0:27:39 > 0:27:42From the sheriffs' research, it sounds like not only

0:27:42 > 0:27:44is Kevin one of many unhappy customers,

0:27:44 > 0:27:48but the manager is no stranger to the occasional TV appearance.

0:27:48 > 0:27:52He was on Rogue Traders, so he's quite familiar with the cameras...

0:27:54 > 0:27:57and obviously having people coming to see him with a complaint or two.

0:27:57 > 0:28:01But what will Mr Whitfield make of the sheriffs?

0:28:01 > 0:28:04Derby Car Centre. A big sign there, look, on the left.

0:28:07 > 0:28:08Let's get it done.

0:28:08 > 0:28:11The sheriffs head for the office and are met at the door.

0:28:11 > 0:28:13You all right?

0:28:13 > 0:28:15How are you? Is the boss about?

0:28:16 > 0:28:17Could you get him on the phone?

0:28:17 > 0:28:19Thank you very much. Cheers.

0:28:19 > 0:28:22Mark Whitfield isn't here, so the sheriffs explain

0:28:22 > 0:28:25to the staff member they're here to collect a debt.

0:28:25 > 0:28:26We need that paid today.

0:28:28 > 0:28:30Obviously, the quicker it's paid and we'll be out of here.

0:28:30 > 0:28:32The man goes to get the boss on the phone...

0:28:32 > 0:28:33No problem.

0:28:33 > 0:28:35..while Craig eyes up the assets.

0:28:35 > 0:28:38The yard is quite fully stocked of motors.

0:28:39 > 0:28:41Doesn't mean to say that all these vehicles are all bought

0:28:41 > 0:28:43and paid for outright.

0:28:43 > 0:28:47A lot of these businesses tend to work on a finance deal.

0:28:47 > 0:28:50But all the sheriffs would need to find is one or two cars

0:28:50 > 0:28:53owned by Derby Car Centre that they could remove,

0:28:53 > 0:28:56and that would be enough to cover the debt, if it came to it.

0:28:56 > 0:28:59I could see you in that, Wilde.

0:28:59 > 0:29:00- The Boxster?- Yeah.

0:29:00 > 0:29:03- I can't afford cars like that. - It's got you all over it, that has.

0:29:03 > 0:29:05The white one looks nice, actually, to be fair.

0:29:05 > 0:29:07- The soft top one.- What is that?

0:29:07 > 0:29:09- A Beamer?- Is it a Beamer or an Audi?

0:29:11 > 0:29:13Craig goes for a closer look,

0:29:13 > 0:29:16just to check whether he can afford an upgrade.

0:29:16 > 0:29:19I quite like the Audi, the Audi there.

0:29:19 > 0:29:21But at £23,000, it's well out of my league.

0:29:23 > 0:29:25I'll stick to my old little banger.

0:29:27 > 0:29:30Back in the office, the employee's got someone on the phone,

0:29:30 > 0:29:32but it's not the boss, Mark Whitfield.

0:29:32 > 0:29:34It's his solicitor.

0:29:34 > 0:29:37She says she's appealing the judgment

0:29:37 > 0:29:39and doesn't think they have to pay today.

0:29:39 > 0:29:42Tommy tries to convince her that they do.

0:29:42 > 0:29:46Until you actually go to court and obviously have the hearing and win,

0:29:46 > 0:29:50it's still a live High Court order and we have to execute it today.

0:29:50 > 0:29:52The solicitor is now talking about making

0:29:52 > 0:29:57a last-minute application to the court to grant a stay of execution,

0:29:57 > 0:30:00which would postpone any enforcement action.

0:30:00 > 0:30:03But Tommy isn't planning to leave today without the money.

0:30:03 > 0:30:06The money is held for 14 days by the sheriff's office

0:30:06 > 0:30:08before it goes to the claimant.

0:30:09 > 0:30:12So if you could get a hearing within that time,

0:30:12 > 0:30:15and you do win the case, obviously the money wouldn't go over.

0:30:15 > 0:30:17Hold on. I'll put you back on to him now.

0:30:17 > 0:30:20Derby Car Centre has now got a choice -

0:30:20 > 0:30:22pay the sheriffs the full amount owed

0:30:22 > 0:30:26or else they could see one of the cars on the forecourt removed.

0:30:26 > 0:30:29It only takes ten minutes to decide.

0:30:29 > 0:30:31The director of the company has authorised somebody

0:30:31 > 0:30:35to come down here with the money in cash.

0:30:35 > 0:30:37But will they be true to their word?

0:30:37 > 0:30:40After everything they'd heard about Derby Car Centre,

0:30:40 > 0:30:43the sheriffs had expected to have a battle on their hands.

0:30:43 > 0:30:47Now it looks like the company's about to pay up without a whimper.

0:30:47 > 0:30:51And, just as promised, a bundle of cash soon arrives.

0:30:53 > 0:30:55Tommy and Craig count it out.

0:30:55 > 0:30:57£5,478.

0:30:59 > 0:31:03After months of the Emersons trying to get their money back,

0:31:03 > 0:31:05a visit from the sheriffs has sealed the deal,

0:31:05 > 0:31:07though that may not be the end of the story.

0:31:07 > 0:31:09They're going to try and challenge this order,

0:31:09 > 0:31:11which is their legal right to do so.

0:31:11 > 0:31:12But that won't happen today,

0:31:12 > 0:31:14so in order for us to stop our action

0:31:14 > 0:31:16they've paid the money in cash today.

0:31:16 > 0:31:20This gives them then a legal time to go back to court and challenge the order.

0:31:20 > 0:31:21And if they win the case

0:31:21 > 0:31:24then quite clearly the money will get returned to them.

0:31:24 > 0:31:25But that doesn't happen.

0:31:25 > 0:31:27Derby Car Centre Limited's application

0:31:27 > 0:31:31to have the judgment set aside was rejected.

0:31:31 > 0:31:33I received a letter from the sheriffs,

0:31:33 > 0:31:36they'd been and fetched the money in full,

0:31:36 > 0:31:41which is a big relief because now I can pay the storage fee for the car.

0:31:41 > 0:31:43That's something off my mind.

0:31:43 > 0:31:45I can also give my friend his money back

0:31:45 > 0:31:47which I borrowed to buy this new car.

0:31:47 > 0:31:49So hopefully now I'm done.

0:31:51 > 0:31:53The director of Derby Car Centre told us,

0:31:53 > 0:31:56"The company would have been happy to fix any fault with the car

0:31:56 > 0:31:59"if they'd had the opportunity to inspect it."

0:31:59 > 0:32:00He says...

0:32:06 > 0:32:07He says...

0:32:16 > 0:32:20Sheriffs are now officially known as High Court enforcement agents,

0:32:20 > 0:32:22and they'll collect the money you're owed.

0:32:22 > 0:32:26My job is to collect in full or remove goods.

0:32:26 > 0:32:28They've got more powers of entry than bailiffs.

0:32:28 > 0:32:31We don't have to take any notice of your security protocol, I'm afraid.

0:32:31 > 0:32:34And there's no limit on the size of the debts they can pursue.

0:32:34 > 0:32:37£1.6 million.

0:32:37 > 0:32:39Their fees are set by the government,

0:32:39 > 0:32:43which debtors have to pay on top of what they already owe.

0:32:43 > 0:32:45Thank you very much. See you later.

0:32:45 > 0:32:47If the sheriffs can't recover any of your money,

0:32:47 > 0:32:50there's a fee of £75 plus VAT.

0:33:03 > 0:33:06Ken is in Camden, in North London.

0:33:06 > 0:33:09He's got a writ to execute against a company

0:33:09 > 0:33:12which provides security services for construction sites.

0:33:12 > 0:33:17We're going to a place called Permanex CCS Group Limited.

0:33:17 > 0:33:23They have got an outstanding bill for £14,500.

0:33:23 > 0:33:24The money is owed to a subcontractor

0:33:24 > 0:33:28called Pro-Tech Security Solutions Limited,

0:33:28 > 0:33:29who didn't get paid.

0:33:29 > 0:33:32They took the case to court and were awarded a judgment by default

0:33:32 > 0:33:36as Permanex CCS Group Limited didn't offer a defence.

0:33:36 > 0:33:38Today will be the sheriff's second visit.

0:33:39 > 0:33:43We've previously been here before and there was no response,

0:33:43 > 0:33:47so I'll give it another whirl and hopefully I'll be successful.

0:33:53 > 0:33:56When Ken arrives, it looks much like it did last time.

0:33:56 > 0:33:58The shutters are down,

0:33:58 > 0:33:59but is anyone in?

0:34:03 > 0:34:05There's no response from the intercom.

0:34:05 > 0:34:08The gate, however, is unlocked.

0:34:12 > 0:34:16Ken has a nose around the yard, which is full of clutter and junk.

0:34:20 > 0:34:23A door into the unit's been left ajar.

0:34:23 > 0:34:25Hello!

0:34:25 > 0:34:27As no-one's answering, he goes in.

0:34:27 > 0:34:30Hello. Anyone home?

0:34:30 > 0:34:33It's not what he was expecting to find.

0:34:33 > 0:34:36This is a weird one. Place is a complete mess.

0:34:36 > 0:34:38There's nothing around here.

0:34:41 > 0:34:43It's just been abandoned.

0:34:43 > 0:34:46Whoever was trading here has definitely gone,

0:34:46 > 0:34:48and fairly recently too.

0:34:48 > 0:34:51It's pretty obvious Ken isn't about to get the claimant's money.

0:34:51 > 0:34:54But he does have a look around to see if there are any clues

0:34:54 > 0:34:55to who was here.

0:34:55 > 0:35:00Certificate of registration for Clarke Construction Security.

0:35:04 > 0:35:08And there's another one, too, in the name of Permanex UK Limited.

0:35:08 > 0:35:11That's their company certificate.

0:35:11 > 0:35:14Although none exactly match the name Ken's looking for,

0:35:14 > 0:35:16they sound like related companies,

0:35:16 > 0:35:19so it's likely the debtor was here until recently.

0:35:19 > 0:35:22While that's useful info for the file,

0:35:22 > 0:35:25there's not much more Ken can do today besides the formalities.

0:35:27 > 0:35:30I'll take some pictures of this place,

0:35:30 > 0:35:32report this back to the office.

0:35:41 > 0:35:42Right.

0:35:42 > 0:35:45Ken finishes up and heads off.

0:35:45 > 0:35:49In his time as a sheriff, he's just about seen it all.

0:35:49 > 0:35:52Even so, this strikes him as a bit odd.

0:35:52 > 0:35:54This is a weird one. Looking upstairs and downstairs,

0:35:54 > 0:35:56there's rubbish strewn everywhere.

0:35:56 > 0:35:58The gate is not locked.

0:35:58 > 0:36:00We've just come straight through the gate,

0:36:00 > 0:36:02we've gone straight into the unit.

0:36:02 > 0:36:05Prime candidate for a squat, actually, being this part of London.

0:36:07 > 0:36:09He's not wrong.

0:36:09 > 0:36:11Every year, dozens of buildings across London

0:36:11 > 0:36:13are occupied by squatters.

0:36:15 > 0:36:18And just a few streets away from this abandoned unit,

0:36:18 > 0:36:21another empty building has recently been taken over.

0:36:22 > 0:36:25The sheriffs have been engaged by the landlord to help remove

0:36:25 > 0:36:28the squatters and get the office block back.

0:36:28 > 0:36:31Under cover of darkness, the team is gathering.

0:36:31 > 0:36:35I'll just give you a copy of the writ, just so you've got one, yeah?

0:36:35 > 0:36:38Squatting in residential premises is a criminal offence

0:36:38 > 0:36:40and the police will take action.

0:36:40 > 0:36:44In commercial premises like this one, it's a civil matter,

0:36:44 > 0:36:47and landlords can get a writ and employ the sheriffs.

0:36:47 > 0:36:51Enforcement agent Mark King is running today's operation.

0:36:51 > 0:36:54Possibly about 18 people in there.

0:36:54 > 0:36:55But that was last week,

0:36:55 > 0:36:57and that's going to change.

0:36:57 > 0:37:00You know, there might not be anybody in there, there might be 50.

0:37:00 > 0:37:02There's only one way into the property,

0:37:02 > 0:37:05and he thinks the squatters have barricaded the door.

0:37:05 > 0:37:08We could have a bit of trouble getting in, I think, this morning.

0:37:08 > 0:37:10It's got a couple of bolts across it.

0:37:10 > 0:37:12But there's, at the bottom,

0:37:12 > 0:37:16there's, like, a metal bed frame laid on the floor.

0:37:16 > 0:37:18It is only an aluminium bed frame

0:37:18 > 0:37:21but it stops the door from opening inwards.

0:37:22 > 0:37:26It's much easier for the sheriffs if they can surprise the building's inhabitants.

0:37:26 > 0:37:28They'll not have the time to add to the barricade

0:37:28 > 0:37:30or organise any resistance.

0:37:32 > 0:37:35Locksmith Andy Marsh has a pneumatic press to try and force the door

0:37:35 > 0:37:38quietly without resorting to smashing it down...

0:37:43 > 0:37:46..only someone inside is up early and comes to the door.

0:37:48 > 0:37:51All right, mate. Do you want to open the door?

0:37:52 > 0:37:53Cheers, mate.

0:37:53 > 0:37:56The squatters realise straightaway what's going on.

0:37:57 > 0:37:58Just open the door, mate,

0:37:58 > 0:38:00and we'll give you enough time to get your stuff ready.

0:38:00 > 0:38:02But you need to open the door straightaway.

0:38:04 > 0:38:06Go, go, go, go, go.

0:38:06 > 0:38:09As soon as the door opens, the sheriffs pile in.

0:38:09 > 0:38:11They can't take any risks,

0:38:11 > 0:38:14even if the early riser seems to be cooperating.

0:38:14 > 0:38:16Do you want a copy of the paperwork?

0:38:16 > 0:38:17You know the craic. Get your stuff.

0:38:21 > 0:38:25Upstairs, they set about waking everyone up and moving them out.

0:38:25 > 0:38:28Wakey-wakey. You're being evicted.

0:38:28 > 0:38:30Come on, mate, wake up.

0:38:30 > 0:38:31We're just doing a quick headcount,

0:38:31 > 0:38:36find out exactly how many people we've got in here on the premises.

0:38:36 > 0:38:40Give them the time to pack their stuff and then,

0:38:40 > 0:38:42yeah, they can leave politely.

0:38:44 > 0:38:46There appear to be only a handful of squatters left,

0:38:46 > 0:38:49and so far they seem happy to go quietly.

0:38:49 > 0:38:51The only resistance is from one man,

0:38:51 > 0:38:53and he might just not like mornings.

0:38:55 > 0:38:57You need to get up and leave, mate.

0:38:57 > 0:39:00Mm-mm. Was it a hard night?

0:39:00 > 0:39:02Right, come on then. You need to get up and leave.

0:39:03 > 0:39:05Where? Outside.

0:39:05 > 0:39:08- Come on.- Mm-hm.- Get yourself up.

0:39:08 > 0:39:10Thank you.

0:39:10 > 0:39:11That way.

0:39:13 > 0:39:14All right, go and get it then, mate, quickly.

0:39:17 > 0:39:21The sheriffs want people to take as much of their stuff as possible with them.

0:39:21 > 0:39:24It avoids arguments over people wanting to re-enter the property

0:39:24 > 0:39:25once it's secure.

0:39:27 > 0:39:28You've got all your stuff, sir?

0:39:28 > 0:39:30- Have you got all your stuff?- Yeah.

0:39:30 > 0:39:31OK. Come on, then.

0:39:36 > 0:39:38But they won't wait forever.

0:39:38 > 0:39:40Right, come on, fellas. Stop looking at it.

0:39:40 > 0:39:42Pick it up and take it out, yeah?

0:39:47 > 0:39:50With most of the former squatters outside,

0:39:50 > 0:39:52and their belongings piling up on the pavement,

0:39:52 > 0:39:54Mark has a chance to look around the building.

0:39:56 > 0:39:58This is a new lot. I've not seen this lot before.

0:39:58 > 0:40:00It's not too bad in here though.

0:40:00 > 0:40:02Not a great deal of mess.

0:40:07 > 0:40:11It might look like a pigsty, but the mess is mostly superficial.

0:40:11 > 0:40:14Given the damage the sheriffs have seen in other squats,

0:40:14 > 0:40:17the landlord can count themselves relatively lucky.

0:40:18 > 0:40:20Outside, tempers are rising.

0:40:25 > 0:40:27OK.

0:40:27 > 0:40:28But it comes to nothing.

0:40:29 > 0:40:32The man instead offers the sheriffs his doughnuts.

0:40:37 > 0:40:40Meanwhile, Andy's turned his attention to the front door.

0:40:42 > 0:40:44Someone's obviously come along and spray painted

0:40:44 > 0:40:46a picture of Nelson Mandela.

0:40:46 > 0:40:50They want to take the metal steel sheet off the front...

0:40:52 > 0:40:54..and keep it at home, I guess.

0:40:56 > 0:40:58The painting is by the street artist Bambi,

0:40:58 > 0:41:01and it appeared on the door when the building was still occupied

0:41:01 > 0:41:02by a courier company.

0:41:02 > 0:41:05Now that the building's set for redevelopment,

0:41:05 > 0:41:07the landlord has decided to keep it.

0:41:07 > 0:41:10Apparently it's quite valuable.

0:41:11 > 0:41:12That's an understatement.

0:41:12 > 0:41:15Bambi's work has sold for over £100,000,

0:41:15 > 0:41:19and this door alone has been valued at 25 grand.

0:41:19 > 0:41:22No wonder the landlord wants to hang onto it.

0:41:23 > 0:41:26Certainly is definitely the dearest valuable door

0:41:26 > 0:41:29that I've had to deal with.

0:41:29 > 0:41:31There's no margin for error.

0:41:36 > 0:41:39But after half an hour of careful grinding and banging,

0:41:39 > 0:41:43Andy manages to separate it from the door in one piece.

0:41:47 > 0:41:49A lot easier than what I thought it would be.

0:41:49 > 0:41:51Completely different to what we're used to.

0:41:51 > 0:41:53Just had to take it a little bit steady.

0:41:53 > 0:41:56So we freed Nelson, again.

0:41:59 > 0:42:00Without its front plate,

0:42:00 > 0:42:03the door needs a little work to make it secure.

0:42:03 > 0:42:07The last thing the sheriffs want is squatters getting back in.

0:42:07 > 0:42:10Everything's done, client's got possession back of the property,

0:42:10 > 0:42:15but we are leaving a guard here as well until further notice.

0:42:16 > 0:42:19And with the building secure, it's job done.

0:42:19 > 0:42:21No problems at all.

0:42:21 > 0:42:23Nice and easy.

0:42:38 > 0:42:41Lawrence and Kev are racking up the motorway miles.

0:42:41 > 0:42:43Writ in hand, they're heading for Wales.

0:42:43 > 0:42:45I don't mind a road trip, to be honest.

0:42:45 > 0:42:48It's, you know... It's part of the job.

0:42:48 > 0:42:53The debt stems from the purchase of a second-hand car from a dealership.

0:42:53 > 0:42:58We are going to Cars R Us, on behalf of a Mr Gordon Desborough.

0:42:58 > 0:43:01£1,455.

0:43:02 > 0:43:07Car dealerships are usually OK to go to because obviously you presume

0:43:07 > 0:43:09they've got cars on the front, so they've got assets there.

0:43:09 > 0:43:11I've had a look at the website

0:43:11 > 0:43:14and they seem to be decent enough cars that he's got there.

0:43:14 > 0:43:16They are not just old poopers.

0:43:17 > 0:43:19And, sure enough, as they approach, it's looking good.

0:43:23 > 0:43:26Cars R Us. There you go. Down the end.

0:43:26 > 0:43:28It's a large dealership,

0:43:28 > 0:43:31and it soon becomes clear there are dozens and dozens of cars

0:43:31 > 0:43:33crammed onto the forecourt.

0:43:33 > 0:43:36That's it, I'm having that Beetle. Level of stock of decent cars.

0:43:36 > 0:43:41The chances of getting paid this morning are already looking up.

0:43:41 > 0:43:42Now they just need to find the owner.

0:43:45 > 0:43:46- Hello?- Hi.- Hello, mate.

0:43:46 > 0:43:48Cars R Us, yes?

0:43:50 > 0:43:53My name is Mr Grix. My colleague and I are enforcement agents.

0:43:53 > 0:43:56We've got a High Court writ against Cars R Us

0:43:56 > 0:43:58in favour of a Mr Gordon Desborough.

0:44:00 > 0:44:03He was a customer, I would imagine.

0:44:03 > 0:44:09We're here today to take control of goods to the value of £1,455.99.

0:44:09 > 0:44:10Is your office up there, is it?

0:44:13 > 0:44:16It's unwelcome news, but if the man's not happy about that,

0:44:16 > 0:44:19it's nothing compared to how he reacts to our camera.

0:44:24 > 0:44:26All right.

0:44:26 > 0:44:27He'll go out.

0:44:27 > 0:44:30The man has gone berserk at the sight of our cameraman,

0:44:30 > 0:44:32who retreats to the car park,

0:44:32 > 0:44:36while Lawrence and Kev try to calm the situation down.

0:44:36 > 0:44:40Inside, they're told the case against Cars R Us is in dispute

0:44:40 > 0:44:43because the company were never told about the court hearing.

0:44:43 > 0:44:46They say they're due back in court in a week's time,

0:44:46 > 0:44:49when a judge will decide whether the case can be reheard.

0:44:49 > 0:44:51But with a live writ in place,

0:44:51 > 0:44:54the sheriffs still need to get paid today.

0:44:54 > 0:44:57And if that's not enough to get under the owner's skin,

0:44:57 > 0:45:00our camera's still proving like a red rag to a bull.

0:45:18 > 0:45:21Our cameraman is forced to retreat even further,

0:45:21 > 0:45:24while inside Lawrence and Kev continue negotiations.

0:45:24 > 0:45:27They explain that as the case hasn't yet been reheard,

0:45:27 > 0:45:29the original judgment still stands,

0:45:29 > 0:45:33and they're here to collect in full, or remove assets.

0:45:34 > 0:45:36It hasn't gone down well.

0:45:36 > 0:45:39Yet just 15 minutes after arriving,

0:45:39 > 0:45:41Lawrence and Kev are getting back in the van.

0:45:42 > 0:45:46Once they're on their way, they reveal what happened inside.

0:45:46 > 0:45:48Definitely an angry man.

0:45:48 > 0:45:49He had one of the shortest fuses,

0:45:49 > 0:45:51if not the shortest fuse, I've ever seen.

0:45:51 > 0:45:55I think within ten seconds he'd gone from zero

0:45:55 > 0:45:57to absolutely spitting feathers.

0:45:57 > 0:45:59Coffee cups went up in the air.

0:45:59 > 0:46:02He was effing and blinding and he was up in our faces,

0:46:02 > 0:46:05wanted to go outside and fight.

0:46:05 > 0:46:07He was so enraged, he was spitting.

0:46:09 > 0:46:11But it took a little bit to diffuse the situation,

0:46:11 > 0:46:13but it worked out all right in the end and we got paid.

0:46:13 > 0:46:15So all's well that ends well.

0:46:15 > 0:46:17Cars R Us paid in full.

0:46:17 > 0:46:21The courts rejected the company's application for a set-aside,

0:46:21 > 0:46:23and Mr Desborough has got his money back.

0:46:33 > 0:46:35Debts are much more likely to be paid

0:46:35 > 0:46:38if the debtor is in a sound financial position.

0:46:38 > 0:46:40But the sheriffs often find themselves

0:46:40 > 0:46:44knocking on the doors of companies that are in trouble.

0:46:44 > 0:46:47In Manchester, enforcement agent Alan Pennington

0:46:47 > 0:46:50is on his way to see just such a business.

0:46:50 > 0:46:54I'm off to I4 Retail Display Group Limited from Denton,

0:46:54 > 0:46:56just outside Manchester.

0:46:56 > 0:46:59The company is being taken to court by one of its suppliers.

0:46:59 > 0:47:03It didn't defend the case, and judgment was found against it.

0:47:03 > 0:47:07It now owes a total of £7,866.

0:47:09 > 0:47:13The address on the writ leads Alan to a unit on an industrial estate.

0:47:14 > 0:47:15He's buzzed in.

0:47:17 > 0:47:19But once inside, he's met with a locked door.

0:47:19 > 0:47:21HE KNOCK ON DOOR

0:47:24 > 0:47:26They must be in.

0:47:28 > 0:47:31Let me just go and see if I can find another way in.

0:47:31 > 0:47:34Alan starts to scout around the outside of the building,

0:47:34 > 0:47:36yet no-one is answering anywhere.

0:47:38 > 0:47:40I notice they don't advertise themselves.

0:47:40 > 0:47:43The building hasn't got any identity on it.

0:47:43 > 0:47:44A chat with one of the neighbours

0:47:44 > 0:47:47confirms that this is I4 Retail Group,

0:47:47 > 0:47:50and the business was definitely open yesterday.

0:47:50 > 0:47:53Basically what we've found is that the landlord, apparently,

0:47:53 > 0:47:56works in the retail park straight ahead.

0:47:56 > 0:47:59So if we can't get an answer in the next couple of minutes,

0:47:59 > 0:48:01I'll go and see the landlord.

0:48:02 > 0:48:06But before it comes to that, Alan spots someone in the car park.

0:48:06 > 0:48:08Do you guys work for next door?

0:48:08 > 0:48:10What time does your boss normally come in?

0:48:10 > 0:48:12INAUDIBLE

0:48:12 > 0:48:14All right, I'll wait till he comes in. Thanks, fellas.

0:48:19 > 0:48:21Alan gets in the car to wait it out.

0:48:21 > 0:48:25And after a couple of minutes, he spots someone in his mirror.

0:48:25 > 0:48:26I'm pretty sure that's...

0:48:29 > 0:48:31..one of them going now.

0:48:32 > 0:48:36Alan heads in, and this time he gets an answer.

0:48:36 > 0:48:38HE KNOCKS ON DOOR

0:48:41 > 0:48:44Hello, are you part of the office team?

0:48:44 > 0:48:46OK. I'm an enforcement agent

0:48:46 > 0:48:51and I'm here to execute a writ on behalf of the High Court.

0:49:00 > 0:49:01Do you mind if I come in?

0:49:01 > 0:49:03The man isn't the boss,

0:49:03 > 0:49:05but an employee who's clearly reeling from the shock

0:49:05 > 0:49:07of the company going under.

0:49:07 > 0:49:09But Alan is here to collect a debt,

0:49:09 > 0:49:13and so he needs to get to the bottom of exactly what the situation is.

0:49:13 > 0:49:15My name's Mr Pennington from the sheriff's office, OK.

0:49:17 > 0:49:20Are you saying you actually applied for liquidation, or you are in liquidation?

0:49:20 > 0:49:21I'm not 100% sure.

0:49:21 > 0:49:24All I know is I've been asked to come in today.

0:49:24 > 0:49:28I'm going to meet the gentleman who is carrying out the deed,

0:49:28 > 0:49:29if you will.

0:49:29 > 0:49:31Have you just found out this morning?

0:49:31 > 0:49:33I found out last night.

0:49:33 > 0:49:35Effectively, we've all been made redundant.

0:49:35 > 0:49:38Alan's chances of getting the money the claimant is owed

0:49:38 > 0:49:39are now looking slim.

0:49:39 > 0:49:43The liquidator is due to arrive later today,

0:49:43 > 0:49:46but as Alan can't leave until he's sure the company isn't still trading,

0:49:46 > 0:49:48he gets him on the phone.

0:49:48 > 0:49:51Hello, Neil, it's Mr Pennington here from the High Court.

0:49:51 > 0:49:53I believe you're coming here today.

0:49:54 > 0:49:56Right. Right.

0:49:56 > 0:50:00The liquidator confirms that the company is indeed in administration,

0:50:00 > 0:50:02and offers to send the relevant paperwork

0:50:02 > 0:50:04through to the sheriff's office.

0:50:04 > 0:50:07That means that even if the company does have any assets left,

0:50:07 > 0:50:09Alan can't take them.

0:50:09 > 0:50:11We'll leave now. There's nothing else I can do.

0:50:11 > 0:50:12Bye-bye now. Bye.

0:50:13 > 0:50:15And with that, he's on his way.

0:50:15 > 0:50:18- I'm sorry to meet you under such difficult circumstances.- No problem.

0:50:18 > 0:50:21- Good luck for the future. - Thank you very much.

0:50:21 > 0:50:23Any money or goods left in the company

0:50:23 > 0:50:25will now have to be split amongst the creditors,

0:50:25 > 0:50:28and although it's not uncommon for sheriffs to come across

0:50:28 > 0:50:34debtors who simply can't pay, for Alan, this was uncharted territory.

0:50:34 > 0:50:36That's the first time I've been to a writ of control

0:50:36 > 0:50:39where the liquidators have been in the night before.

0:50:39 > 0:50:42I empathise with them. They've all lost their positions.

0:50:42 > 0:50:46But the claimant now will probably have to go through the administrators

0:50:46 > 0:50:49to find out how they could get their money back, or part of it.

0:50:49 > 0:50:51But we can only do what we can do,

0:50:51 > 0:50:54and there's unfortunately no money to collect today.

0:51:04 > 0:51:07In the south-east, Lawrence and Kev are in Kent,

0:51:07 > 0:51:12and their prospects of getting paid today are looking pretty good.

0:51:12 > 0:51:16The company they're going to is definitely still trading,

0:51:16 > 0:51:19and it specialises in classic car restoration.

0:51:19 > 0:51:21We are in Ashford.

0:51:21 > 0:51:24We're going to Xtreme Jaguar Restorations Limited.

0:51:24 > 0:51:27They owe £3,161.

0:51:27 > 0:51:31They soup up and restore old Jaguars.

0:51:31 > 0:51:34Xtreme Jaguar was taken to court by a supplier,

0:51:34 > 0:51:36and unlike many of the sheriff's jobs,

0:51:36 > 0:51:40this time the debtor won't be able to claim they never got the paperwork.

0:51:40 > 0:51:44Mr Gannon, who is the director of Xtreme Jaguar Limited,

0:51:44 > 0:51:47he was actually in court to defend the hearing with his solicitor.

0:51:47 > 0:51:50He's not going to be able to say he's not aware of this.

0:51:50 > 0:51:53Mr Gannon didn't pay what he was ordered to by the court,

0:51:53 > 0:51:56and now the sheriffs are heading his way.

0:51:56 > 0:51:58One of them in particular can't wait.

0:51:58 > 0:52:01Not because of the money, but because of his love of cars.

0:52:01 > 0:52:02I'm very much looking forward to this one.

0:52:02 > 0:52:04I do like my Jags, always have done.

0:52:04 > 0:52:06Got one about a year ago.

0:52:06 > 0:52:09Mine is like a metallic British racing green.

0:52:09 > 0:52:10I couldn't tell you....

0:52:10 > 0:52:13Well, I could tell you the exact colour but that would be a bit geeky.

0:52:13 > 0:52:16I've always loved the shape of the Jag.

0:52:16 > 0:52:17There's just something about them.

0:52:17 > 0:52:20I've never seen him this excited about a job.

0:52:20 > 0:52:23Probably as good as it gets, to be honest, for him.

0:52:23 > 0:52:24As for getting paid,

0:52:24 > 0:52:27the Jaguars themselves are likely to be out of the equation.

0:52:27 > 0:52:29What we're going to find here, I would imagine,

0:52:29 > 0:52:32is most of the actual cars belong to customers.

0:52:32 > 0:52:35Parts, tools, these are the main things we'll be looking for.

0:52:35 > 0:52:37But will they need to take anything,

0:52:37 > 0:52:38or will the garage pay up?

0:52:41 > 0:52:42Time to find out.

0:52:43 > 0:52:45- Hi there.- Hi there.

0:52:45 > 0:52:46- How are you doing?- Fine.- All right.

0:52:46 > 0:52:48We're enforcement agents.

0:52:48 > 0:52:51We've got a High Court writ against Xtreme Jaguar Restorations Limited.

0:52:51 > 0:52:53We're ordered here today to take control of goods

0:52:53 > 0:52:57to the value of £3,161.14.

0:52:57 > 0:53:003,100 and...

0:53:00 > 0:53:02£61.14.

0:53:02 > 0:53:06First of all, what's the camera for?

0:53:08 > 0:53:11At this point, our cameraman's asked to leave.

0:53:16 > 0:53:18Inside, Lawrence tells Mr Gannon

0:53:18 > 0:53:22that the outstanding debt needs to be paid today.

0:53:22 > 0:53:25Shortly afterwards, our camera's let back in,

0:53:25 > 0:53:28only to find Lawrence and the owner talking shop.

0:53:31 > 0:53:33So I've just built all...

0:53:33 > 0:53:34Oh, that's lovely.

0:53:34 > 0:53:36That is just gorgeous.

0:53:36 > 0:53:37I've got an X300.

0:53:37 > 0:53:40It's the last of the 3.2s, cos I wanted a straight six,

0:53:40 > 0:53:41I didn't want a V8.

0:53:41 > 0:53:44It's lucky it's the sheriffs' last job of the day,

0:53:44 > 0:53:46because they could be here for a while.

0:53:46 > 0:53:49I've always, always loved Jags, always wanted one.

0:53:49 > 0:53:52And I thought for that money, just for something to pootle around in

0:53:52 > 0:53:54- at weekends, you know. - That's right, yeah.

0:53:54 > 0:53:57It's never going to be anything like this.

0:53:57 > 0:54:00He's just showing Lawrence round the workshop at the moment.

0:54:00 > 0:54:03He knew Lawrence was pretty keen to have a look round here,

0:54:03 > 0:54:04so he's giving him a guided tour,

0:54:04 > 0:54:07and Lawrence is geeking him out with information over there,

0:54:07 > 0:54:10showing off that he knows a little bit about it.

0:54:10 > 0:54:13I'll let him have his moment. He's loving it over there.

0:54:14 > 0:54:16Back to the writ in question.

0:54:16 > 0:54:20Lawrence wants to know if any of these cars belong to the garage.

0:54:20 > 0:54:22I'm guessing these are customers' cars, aren't they?

0:54:22 > 0:54:25They are, which means they can't be removed by the sheriffs,

0:54:25 > 0:54:28or used as leverage to get payment.

0:54:28 > 0:54:30But it doesn't look like that will be necessary anyway.

0:54:30 > 0:54:32You can pay online with a card,

0:54:32 > 0:54:34we've got a secure online payment system,

0:54:34 > 0:54:37or you can go online and do a bank transfer.

0:54:37 > 0:54:41Mr Gannon is willing to pay £1,100 today

0:54:41 > 0:54:43and says he'll clear the rest of the debt tomorrow.

0:54:44 > 0:54:46There you go.

0:54:46 > 0:54:49Mr Gannon tells us his side of the story.

0:54:49 > 0:54:54He says the dispute arose from a respray job on an E-Type Jaguar.

0:54:54 > 0:54:59The paint shop involved sent me a sample of the paint, which is this.

0:54:59 > 0:55:01And based on that being the correct colour,

0:55:01 > 0:55:04I sent the card to the paint shop to be resprayed.

0:55:04 > 0:55:08Mr Gannon claims that when the car came back, the colour wasn't right,

0:55:08 > 0:55:11so he refused to pay the full cost of the job,

0:55:11 > 0:55:13and instead made an offer for part payment.

0:55:13 > 0:55:16He wouldn't accept it, we went to court.

0:55:16 > 0:55:20Sadly, the magistrate involved couldn't see the concept

0:55:20 > 0:55:24of how much it was going to cost to respray a complete E-type.

0:55:24 > 0:55:27She did, however, find in my favour and knocked some off the bill,

0:55:27 > 0:55:29but nowhere near enough.

0:55:29 > 0:55:31She only knocked £1,000 off,

0:55:31 > 0:55:34and anybody who's in this industry will tell you,

0:55:34 > 0:55:37you're looking a minimum £6,000 to respray an E-Type.

0:55:37 > 0:55:40The reason I didn't pay it was purely on principle.

0:55:41 > 0:55:45But the court made its decision and Mr Gannon has tried to ignore it.

0:55:45 > 0:55:47As a result, he's now facing a higher bill,

0:55:47 > 0:55:49with extra charges and fees.

0:55:50 > 0:55:52As he seems willing to pay,

0:55:52 > 0:55:56Lawrence and Kev are happy to leave with £1,100 for the time being.

0:55:57 > 0:56:00But they do list a couple of vehicles belonging to the company,

0:56:00 > 0:56:02just in case.

0:56:02 > 0:56:04What they've got outside, they've got a recovery vehicle,

0:56:04 > 0:56:067.5 tonne van,

0:56:06 > 0:56:08and also a Transit van as well.

0:56:08 > 0:56:10So between the two vans,

0:56:10 > 0:56:13there's more than enough to cover the little that's left owing.

0:56:13 > 0:56:16But I've got no doubt these guys are going to be paying in the morning.

0:56:16 > 0:56:19Right, this is your controlled goods agreement.

0:56:19 > 0:56:22The controlled goods agreement means that if Mr Gannon doesn't make

0:56:22 > 0:56:26the promised payment, the sheriffs will be back to take the vehicles.

0:56:26 > 0:56:28- All right, cheers. - All right, thanks very much.

0:56:28 > 0:56:31It's job done for the sheriffs,

0:56:31 > 0:56:34and the moral of the story is that a court's decision is final.

0:56:34 > 0:56:37The judge said this is how much you've got to pay,

0:56:37 > 0:56:39so that's what we have to do.

0:56:39 > 0:56:40We have to enforce the writ.

0:56:40 > 0:56:43So we've taken what we could get today, which is £1,100.

0:56:43 > 0:56:45We've got a controlled goods agreement signed

0:56:45 > 0:56:48for the full balance by close of business tomorrow.

0:56:48 > 0:56:49The guys have come today.

0:56:49 > 0:56:52They're just doing a job, so, yes, I'm quite happy to pay it.

0:56:52 > 0:56:54And, you know,

0:56:54 > 0:56:58it's unfortunate but I'll just have to chalk it up to experience.

0:56:58 > 0:57:01And for Lawrence, it's been a case of mixing business with pleasure.

0:57:01 > 0:57:04If I had to pick one from in here, that would be it, I think.

0:57:04 > 0:57:05Oh, it would have to be, yeah.

0:57:05 > 0:57:08I'd love to own some of the cars that are in there, but hey ho,

0:57:08 > 0:57:10I've got my cheap old runaround and that will do me,

0:57:10 > 0:57:12and I picked up a bit of advice while I was in there as well,

0:57:12 > 0:57:14so happy days.

0:57:16 > 0:57:20Xtreme Jaguar Restorations Limited paid the remaining balance,

0:57:20 > 0:57:22and the paint shop got the money they were owed.