0:00:02 > 0:00:03If you're owed money but aren't getting paid,
0:00:03 > 0:00:05it's time to call the sheriffs.
0:00:05 > 0:00:08My name's Mr Grix. My colleague and I are enforcement agents.
0:00:08 > 0:00:09I'm here to issue a High Court writ.
0:00:09 > 0:00:11I've got to do what I'm instructed to do by the courts.
0:00:11 > 0:00:15They're enforcement agents of the High Court.
0:00:15 > 0:00:18And if a court's ruled in your favour, they're on your side.
0:00:20 > 0:00:22If the debtor doesn't want to pay...
0:00:22 > 0:00:25You currently owe £9,461.80.
0:00:25 > 0:00:28..the law says the sheriffs can get you what you're owed.
0:00:28 > 0:00:29If you don't come to the door,
0:00:29 > 0:00:31we have to remove the vehicle off the drive.
0:00:31 > 0:00:34You're allowed a week to pay in full before it gets sold at auction.
0:00:34 > 0:00:36Whether it's a small company...
0:00:36 > 0:00:38Can I speak to the person in charge, please?
0:00:38 > 0:00:39..or a household name...
0:00:39 > 0:00:41We're here to see somebody from G4S.
0:00:41 > 0:00:44..if they owe you money, the sheriffs get it paid.
0:00:44 > 0:00:46I'm not going anywhere. You get him to come in here.
0:00:46 > 0:00:48We're not going to be waiting around like that.
0:00:48 > 0:00:51It needs to be done now. I just collected 42 grand.
0:00:54 > 0:00:56Coming up...
0:00:56 > 0:01:00Swikruti Soni was left more than £1,000 out of pocket
0:01:00 > 0:01:03after being denied a refund by a dress shop.
0:01:03 > 0:01:05That's, like, near enough a month's wages for me,
0:01:05 > 0:01:09so it's a lot of money and I was, you know, really, really annoyed.
0:01:09 > 0:01:13When Ken goes to meet the boss, it all kicks off.
0:01:13 > 0:01:15Whoa, whoa, whoa!
0:01:15 > 0:01:18God punish you! BLEEP.
0:01:18 > 0:01:20All your dresses are now on the floor, OK?
0:01:20 > 0:01:22I turned my back on the debtor and the debtor has just punched
0:01:22 > 0:01:24me in the head.
0:01:24 > 0:01:27Laurence and Kev visit a limo company,
0:01:27 > 0:01:30but will there be enough assets to cover the debt?
0:01:30 > 0:01:32There's hundreds of thousands of pounds worth here,
0:01:32 > 0:01:35if not going into the millions.
0:01:35 > 0:01:38It's an early wake-up call at a house in Stratford.
0:01:38 > 0:01:40But will the man inside open up?
0:01:40 > 0:01:42If he doesn't want to come to the door,
0:01:42 > 0:01:44we'll make arrangements now to get the vehicle towed away.
0:01:44 > 0:01:47And Steve Lee was let down by a customer
0:01:47 > 0:01:49who'd booked one of his motorhomes.
0:01:49 > 0:01:52I lost income as a result of them suddenly cancelling at the last
0:01:52 > 0:01:56moment and I thought that it was most unfair and most unreasonable.
0:01:56 > 0:01:58Will the sheriffs get him what he's owed?
0:01:58 > 0:02:00We sent out a notice of enforcement.
0:02:00 > 0:02:02We've had no contact, so that's why we're here.
0:02:08 > 0:02:13This morning, Sheriff Ken Warby is in his home patch in North London.
0:02:13 > 0:02:16He's heading to Hendon to visit a clothing business
0:02:16 > 0:02:19with an unpaid debt.
0:02:19 > 0:02:21We're going to visit a high street dress shop.
0:02:23 > 0:02:24The claimant is an individual.
0:02:28 > 0:02:32The shop is called Beautiful Dresses and is not to be confused with any
0:02:32 > 0:02:34other company of a similar name.
0:02:34 > 0:02:38It was taken to court by customer Swikruti Soni,
0:02:38 > 0:02:41a childcarer and mum with an eye for a bit of sparkle.
0:02:41 > 0:02:45She came across the shop when she was looking for something special
0:02:45 > 0:02:47to wear for some important social occasions.
0:02:47 > 0:02:51I had a friend's christening coming up and a friend's wedding coming up,
0:02:51 > 0:02:52both best friends of mine,
0:02:52 > 0:02:54and I wanted, you know, to make the effort,
0:02:54 > 0:02:55so I wanted to get something nice.
0:02:55 > 0:02:57So I went on the internet and I found a company
0:02:57 > 0:02:59called Beautiful Dresses.
0:02:59 > 0:03:02It seemed to be just what she was looking for.
0:03:02 > 0:03:05They were lovely, they were gorgeous dresses.
0:03:05 > 0:03:08They were, like, embellished, nice dresses which were lovely.
0:03:08 > 0:03:11You can't just get them in an every day-to-day shop, really.
0:03:11 > 0:03:13So, I thought I'd order from them.
0:03:13 > 0:03:15In fact, she ordered three,
0:03:15 > 0:03:17telling the store owner that she planned to return one
0:03:17 > 0:03:21once she tried them on. They didn't come cheap.
0:03:21 > 0:03:25The dresses were over £1,000 for three dresses.
0:03:27 > 0:03:31They were about £300 each, just over £300 each.
0:03:31 > 0:03:33The owner of Beautiful Dresses requested
0:03:33 > 0:03:36that she paid by bank transfer.
0:03:36 > 0:03:38As Swikruti's events were coming up soon,
0:03:38 > 0:03:41she paid extra for next day delivery.
0:03:41 > 0:03:43She didn't send them next day delivery -
0:03:43 > 0:03:45over a week I was waiting.
0:03:47 > 0:03:49With the events rapidly approaching,
0:03:49 > 0:03:53Swikruti decided to cancel and had to go last-minute shopping
0:03:53 > 0:03:55for some replacement outfits.
0:03:55 > 0:03:58It was a panic to get it all done, which was...
0:03:58 > 0:03:59I was fretting, as well as having...
0:03:59 > 0:04:01At the back of my mind about this money...
0:04:01 > 0:04:03Trying to get this money back, as well as trying to find
0:04:03 > 0:04:05two different outfits.
0:04:05 > 0:04:07So, it was a lot of stress.
0:04:08 > 0:04:10She managed to buy the clothes she needed,
0:04:10 > 0:04:13but when it came to cancelling her order with Beautiful Dresses,
0:04:13 > 0:04:15that was a different story.
0:04:15 > 0:04:17When I asked to cancel them,
0:04:17 > 0:04:20she just refused to cancel them and sent me them anyway,
0:04:20 > 0:04:22even though the christening and the wedding had both gone.
0:04:22 > 0:04:24In fact, only two of the three dresses
0:04:24 > 0:04:28she had paid for ever arrived and they were the wrong size.
0:04:28 > 0:04:32So, I was obviously really upset and I was, you know, really,
0:04:32 > 0:04:34really annoyed.
0:04:34 > 0:04:37The shop initially agreed to take the dresses back,
0:04:37 > 0:04:39so Swikruti put them in the post.
0:04:39 > 0:04:41But getting the refund she'd been promised
0:04:41 > 0:04:43turned out not to be that simple.
0:04:43 > 0:04:46First, the owner claimed she'd never received them,
0:04:46 > 0:04:48but then appeared to back down.
0:04:48 > 0:04:51At one point she did say, "Give me your bank details
0:04:51 > 0:04:53"and I'll put the money in." Then nothing.
0:04:53 > 0:04:56I constantly rang her, she put the phone down on me.
0:04:56 > 0:04:58That's, like, near enough a month's wages for me,
0:04:58 > 0:05:01so it's a lot of money to be spending
0:05:01 > 0:05:05for her not to send me the money back.
0:05:05 > 0:05:09In the end, Swikruti had no choice but to take further action.
0:05:10 > 0:05:13I went to Citizen's Advice who recommended Money Claim.
0:05:14 > 0:05:18Swikruti used Money Claims online to file a case in the county courts.
0:05:18 > 0:05:20Beautiful Dresses didn't defend it,
0:05:20 > 0:05:23so Swikruti won a judgment in her favour,
0:05:23 > 0:05:28but she's still not got her money back and has turned to the sheriffs.
0:05:28 > 0:05:31It's definitely my last hope, otherwise the money's just gone,
0:05:31 > 0:05:34there's nothing I can do about it, the money's just gone.
0:05:41 > 0:05:43In London, Ken's approaching the shop
0:05:43 > 0:05:46and is determined to get that money back for her.
0:05:47 > 0:05:51I'm assuming that there's going to be stock in the shop.
0:05:51 > 0:05:54A proper dress shop, there should be enough in there
0:05:54 > 0:05:57for me to get payment in full, I'd say.
0:05:57 > 0:06:00I'm pretty confident before I even get there.
0:06:01 > 0:06:04Ken's confidence seems justified as he enters the shop -
0:06:04 > 0:06:07there's clearly value on the rails here.
0:06:08 > 0:06:11Hello. My name's Mr Warby.
0:06:12 > 0:06:13Are you the owner of the shop?
0:06:13 > 0:06:15Is the owner around?
0:06:16 > 0:06:20She isn't, but the staff member calls her on speakerphone.
0:06:20 > 0:06:22PHONE RINGS
0:06:24 > 0:06:27Is it Lily?
0:06:27 > 0:06:30That's the name I've got down here.
0:06:30 > 0:06:33The boss, Lilian Chidoka, isn't picking up.
0:06:35 > 0:06:38You hang up, let me have a go.
0:06:38 > 0:06:40You never know.
0:06:42 > 0:06:47The staff member says her shift ends after lunch and whether or not they
0:06:47 > 0:06:49can reach her, Lilian should be arriving later.
0:06:50 > 0:06:55She's not due here for another hour and a half,
0:06:55 > 0:06:59when she's due to take over from this lady,
0:06:59 > 0:07:02so we're just going to have to wait.
0:07:02 > 0:07:06In the meantime, Ken start's looking through the shop's assets.
0:07:06 > 0:07:09They're certainly not cheap.
0:07:09 > 0:07:11£1,200.
0:07:12 > 0:07:14550.
0:07:14 > 0:07:17420.
0:07:17 > 0:07:19Excuse me, madam.
0:07:19 > 0:07:23High-value, easily removable goods are ideal for the sheriffs.
0:07:23 > 0:07:26Ken's in a strong position to demand full repayment.
0:07:28 > 0:07:29All good-quality dresses.
0:07:29 > 0:07:33A good couple of dozen of them as well.
0:07:33 > 0:07:35So, yeah, all good gear.
0:07:35 > 0:07:39The staff member, meanwhile, has got the boss on the phone.
0:07:39 > 0:07:41Hello.
0:07:43 > 0:07:47I'm here because we have a judgment against Beautiful Dresses
0:07:47 > 0:07:50from Swikruti Soni.
0:07:50 > 0:07:54Our company sent a notice of enforcement
0:07:54 > 0:07:56to this address on the 10th March.
0:07:56 > 0:07:59Because we haven't had a response from you,
0:07:59 > 0:08:01I'm here now to collect in full
0:08:01 > 0:08:06and the total I'm looking to collect is £1,658.08.
0:08:09 > 0:08:12Lilian Chidoka says she hasn't got the money to pay.
0:08:13 > 0:08:15Yeah, that is unfortunate if you haven't got it.
0:08:15 > 0:08:19I'm going to have to list the items in the shop and remove them.
0:08:22 > 0:08:25That is the normal procedure, yes.
0:08:25 > 0:08:28The boss tells him that he can't remove her goods.
0:08:28 > 0:08:30Ken is entitled to,
0:08:30 > 0:08:34but doesn't need to if he can secure a reasonable payment plan.
0:08:34 > 0:08:36Can I just ask you a question?
0:08:36 > 0:08:38How much do you have to pay now?
0:08:38 > 0:08:41If we have to make the phone call and get goods removed,
0:08:41 > 0:08:43then obviously the costs are going to go up
0:08:43 > 0:08:45and that's what we need to try and avoid.
0:08:46 > 0:08:48What do you have now?
0:08:48 > 0:08:52She says she won't make a part payment of anything.
0:08:52 > 0:08:55There doesn't seem much chance of a negotiation on the phone,
0:08:55 > 0:08:58so Ken let's her know where he stands.
0:08:58 > 0:09:02What I'll do, I'm going to wait here until one o'clock for you turn up.
0:09:02 > 0:09:05However, I am going to require full payment now, OK?
0:09:05 > 0:09:10I'm not walking out of here without this payment or removal of goods,
0:09:10 > 0:09:12so that's what you need to sort out.
0:09:12 > 0:09:16I'm sorry I can't help you, but we do require payment in full.
0:09:16 > 0:09:20So, what I would suggest you do is get payment in full
0:09:20 > 0:09:21and meet me here at one o'clock.
0:09:21 > 0:09:24Otherwise, I'll be listing items and we'll be removing them.
0:09:26 > 0:09:30She seems convinced that isn't going to happen.
0:09:30 > 0:09:32We can remove goods.
0:09:33 > 0:09:36Yes, first visit, we can remove goods.
0:09:36 > 0:09:37Thank you.
0:09:38 > 0:09:41It hasn't been a very encouraging conversation.
0:09:42 > 0:09:46What she's saying is she wants to get into an arrangement with me.
0:09:46 > 0:09:50She has nothing at all to pay me today. That's not good enough.
0:09:50 > 0:09:54We've got goods in the shop that will fetch the value of the debt.
0:09:54 > 0:09:57So, I'm going to start listing the items here.
0:09:57 > 0:09:59She's not due in the shop for another hour.
0:09:59 > 0:10:02By the time she gets here, if she hasn't got the payment,
0:10:02 > 0:10:05then goods listed will be removed.
0:10:09 > 0:10:13Later, we find out what happens when Ken gets to meet the boss.
0:10:13 > 0:10:14I don't want you here.
0:10:14 > 0:10:16I wouldn't do that if I were you.
0:10:24 > 0:10:27If you've been ripped off and the person or company responsible
0:10:27 > 0:10:31refuses to pay you back, the first step is to make a claim
0:10:31 > 0:10:33in the county court.
0:10:33 > 0:10:35It's simple to do this online.
0:10:35 > 0:10:38For a small fee, depending on the size of the claim,
0:10:38 > 0:10:42the court will review the evidence and if it finds in your favour,
0:10:42 > 0:10:44the debtor will be ordered to pay up.
0:10:44 > 0:10:47If they don't, then for a further £60,
0:10:47 > 0:10:49the High Court will grant a writ,
0:10:49 > 0:10:52authorising the sheriffs to act on your behalf.
0:10:52 > 0:10:55If they're successful, you get all your money back.
0:11:02 > 0:11:06In the south-east, enforcement agents Lawrence Grix and Kev McNally
0:11:06 > 0:11:09are en route to their first job of the day.
0:11:09 > 0:11:12They're looking for a company specialising in limousine hire
0:11:12 > 0:11:13which has an unpaid debt.
0:11:13 > 0:11:17This morning we are in Northfleet, in Kent.
0:11:17 > 0:11:20We're going to Wild Stretch Limousines Ltd.
0:11:20 > 0:11:23The amount we're looking for is £1,982.
0:11:23 > 0:11:27So we're getting there early-ish, 8 o'clock.
0:11:27 > 0:11:30It should be open then, hopefully.
0:11:32 > 0:11:34The debt actually stems from a matter
0:11:34 > 0:11:37unrelated to the company's luxury transport fleet.
0:11:37 > 0:11:39It's boss sold a second-hand car,
0:11:39 > 0:11:41which later turned out to have problems.
0:11:41 > 0:11:43The buyer was Simon Pruce,
0:11:43 > 0:11:47a physiotherapist with a keen interest in motor racing.
0:11:48 > 0:11:51I started motor racing with karts
0:11:51 > 0:11:55and I moved into Formula Ford racing.
0:11:55 > 0:11:59But I'm very fond of anything that has a motor in it,
0:11:59 > 0:12:03motorbikes or cars, both on the track and off.
0:12:03 > 0:12:07Mr Pruce came across Wild Stretch Limousines when he was looking for
0:12:07 > 0:12:10a newer Ford C-Max car to replace the one he'd been using
0:12:10 > 0:12:11to tow his racing car.
0:12:11 > 0:12:15He found one advertised on eBay and went to see it at the home
0:12:15 > 0:12:18of the seller, a Mr Hunt.
0:12:18 > 0:12:21When I first saw the car, I had some misgivings.
0:12:21 > 0:12:22Erm...
0:12:22 > 0:12:26The first thing I noted was that the seat was wet and that there
0:12:26 > 0:12:29certainly seemed to be water coming through the sunroof.
0:12:29 > 0:12:32I mentioned this and it was explained that the car
0:12:32 > 0:12:36had been parked in Mr Hunt's garden over the winter,
0:12:36 > 0:12:39under the trees, and it had gathered a lot of leaves
0:12:39 > 0:12:42and crud on the roof, so they'd jet washed
0:12:42 > 0:12:46it prior to me looking at it, which seemed perfectly reasonable.
0:12:46 > 0:12:48Satisfied with what he'd been told,
0:12:48 > 0:12:51Simon thought the car might be what he was looking for.
0:12:51 > 0:12:55The car wasn't perfect, but the price was reasonable.
0:12:55 > 0:12:57I made a deal with the guy and bought it.
0:12:58 > 0:13:02He gave me an invoice from a company called Wild Stretch Limousines
0:13:02 > 0:13:04and gave me a three-month warranty.
0:13:05 > 0:13:11The car cost £1,800 and at first Simon was pleased with his purchase.
0:13:11 > 0:13:15But after only a few days, he began to notice problems.
0:13:15 > 0:13:18I was concerned with the road safety element
0:13:18 > 0:13:21because the indicators didn't seem to work when I wanted them to.
0:13:21 > 0:13:25It subsequently turned out that the sunroof leaked very badly
0:13:25 > 0:13:27and the inside of the car was very wet
0:13:27 > 0:13:30and had clearly affected the electrics.
0:13:30 > 0:13:33Mr Hunt offered to make the repairs at his expense,
0:13:33 > 0:13:35only it wasn't that simple.
0:13:35 > 0:13:38He had the car back, returned it to me and said he'd fixed all the
0:13:38 > 0:13:40problems, but nothing had changed.
0:13:40 > 0:13:42'He handed it back a second time.
0:13:42 > 0:13:46'This time he did fix the leaking sunroof,'
0:13:46 > 0:13:49but the electrics were still faulty.
0:13:49 > 0:13:53'He agreed with me to engage a professional auto electrician
0:13:53 > 0:13:56'to look at the car and he said he would pay for that,'
0:13:56 > 0:13:59but I never heard from him again.
0:13:59 > 0:14:03The auto electrician did inspect the car, although Simon paid for it.
0:14:03 > 0:14:06The findings were even worse than he had feared.
0:14:06 > 0:14:12The report stated that the fuse box was damaged and the instrument panel
0:14:12 > 0:14:16was also damaged and that both would need replacing.
0:14:16 > 0:14:20The car will cost in the region of £1,200 to repair.
0:14:21 > 0:14:25With Mr Hunt no longer responding to any of Simon's attempts to contact
0:14:25 > 0:14:30him, the only way he could recover his costs was through legal action.
0:14:30 > 0:14:33Simon made a claim against Wild Stretch Limousines Ltd
0:14:33 > 0:14:35for the full cost of repairs.
0:14:35 > 0:14:39They responded by filing a defence to the court but, for Simon,
0:14:39 > 0:14:42its contents were rather surprising.
0:14:42 > 0:14:44It stated quite clearly that Wild Stretch Limousines
0:14:44 > 0:14:48are a limousine hire company and do not sell cars -
0:14:48 > 0:14:53"We did not sell this car," and then he signed it at the bottom.
0:14:53 > 0:14:55The signature on that form was exactly the same signature
0:14:55 > 0:14:59as we got on the used car sales invoice.
0:14:59 > 0:15:03Simon wrote to Mr Hunt to point this out but received no reply.
0:15:03 > 0:15:05When the court date came around,
0:15:05 > 0:15:08no-one from Wild Stretch Limousines attended.
0:15:08 > 0:15:14The judge simply awarded the sums required, plus the expenses,
0:15:14 > 0:15:18to me and gave Wild Stretch Limousines ten days to pay.
0:15:18 > 0:15:22They didn't and so Simon escalated the case to the High Court.
0:15:22 > 0:15:25And now it's down to the sheriffs to collect.
0:15:25 > 0:15:29The sheriffs are my last hope to get the money in order to fix the car.
0:15:35 > 0:15:38Lawrence and Kev are on their way to Wild Stretch Limousines.
0:15:38 > 0:15:42They've got a High Court writ which empowers them to get Simon's money
0:15:42 > 0:15:47back. It turns out Lawrence isn't normally a limousine kind of guy.
0:15:47 > 0:15:49I've never been in a limousine.
0:15:49 > 0:15:52Long, useless, cumbersome things with no appeal to me, to be honest.
0:15:52 > 0:15:55Though today might be different.
0:15:55 > 0:15:57They're worth quite a bit of money...
0:15:57 > 0:15:58HE LAUGHS
0:15:58 > 0:16:00..there might be some there for us to take control of,
0:16:00 > 0:16:01that's the appeal of them.
0:16:02 > 0:16:05The sheriffs are approaching the address on their writ...
0:16:05 > 0:16:10- There it is.- ..and it looks like Lawrence is right about the assets.
0:16:10 > 0:16:12There's loads of limousines, aren't there?
0:16:12 > 0:16:15Cars as long as trucks are parked all over the place.
0:16:15 > 0:16:17Looks like he's taken the opportunity
0:16:17 > 0:16:20to park the things everywhere, doesn't it? Anywhere and everywhere.
0:16:20 > 0:16:23He's got a lot of them, hasn't he?
0:16:23 > 0:16:28The sheriffs park up and head for the unit named on the writ.
0:16:28 > 0:16:29Cheers, mate.
0:16:32 > 0:16:35Morning. Do you work here?
0:16:35 > 0:16:38- Are you the owner, by any chance? - No.- No. Is he in?
0:16:38 > 0:16:39- Not at the moment. - I'll show you some ID.
0:16:39 > 0:16:42My name's Mr Grix. My colleague and I are enforcement agents.
0:16:42 > 0:16:43We've got a High Court writ
0:16:43 > 0:16:45to execute against Wild Stretch Limousines.
0:16:47 > 0:16:49The man is an employee,
0:16:49 > 0:16:52so gets the boss on the phone and breaks the bad news.
0:16:55 > 0:16:57I don't know, what's it for?
0:16:57 > 0:16:59The creditor is a Simon Pruce.
0:17:00 > 0:17:02Yeah, yeah. Hang on...
0:17:02 > 0:17:07The man on the phone isn't Mr Hunt, but another of the company bosses.
0:17:07 > 0:17:09Lawrence gives him the lowdown.
0:17:09 > 0:17:15We're here today to take control of goods to the value of £1,982.49.
0:17:15 > 0:17:17So, basically, to prevent that happening,
0:17:17 > 0:17:19somebody needs to pay in full.
0:17:19 > 0:17:22So, just under two grand.
0:17:22 > 0:17:24The boss asks for more time.
0:17:24 > 0:17:26Lawrence isn't having any of it.
0:17:26 > 0:17:27It needs to be today, sir.
0:17:29 > 0:17:30Unfortunately for you,
0:17:30 > 0:17:33you've got loads of goods here that we can take control of to sell
0:17:33 > 0:17:36to raise the money, which is what we're commanded to do by the writ.
0:17:37 > 0:17:40Faced with the threat of removal, the boss offers to pay,
0:17:40 > 0:17:43but only half of the amount owed.
0:17:43 > 0:17:45No, it needs to be all of it, sir.
0:17:45 > 0:17:48No, sorry, sir, it has to be payment in full.
0:17:48 > 0:17:50We're not bailiffs, sir. We're not bailiffs.
0:17:50 > 0:17:53We're here with a High Court writ that commands us to
0:17:53 > 0:17:56take control of goods that can be sold at auction to clear this debt,
0:17:56 > 0:17:59because it wasn't paid when the county court were dealing with it,
0:17:59 > 0:18:01when the judge ordered it be paid.
0:18:01 > 0:18:03So, it's deemed that...
0:18:03 > 0:18:05It's deemed that you haven't got the money to pay, therefore,
0:18:05 > 0:18:08you have to have your goods removed.
0:18:08 > 0:18:10It's got to be payment in full, sir.
0:18:10 > 0:18:13OK.
0:18:13 > 0:18:15All right, bye-bye.
0:18:15 > 0:18:16Cheers.
0:18:16 > 0:18:18The gentleman, I believe, knows about the debt,
0:18:18 > 0:18:22but he wanted to pay half today and half next week after his money's
0:18:22 > 0:18:25come in from next weekend.
0:18:25 > 0:18:26But we're only on Tuesday today,
0:18:26 > 0:18:29so he should have his money from last weekend, really,
0:18:29 > 0:18:32you know, when you've got this much money tied up in stretch limousines.
0:18:32 > 0:18:35The boss is apparently now on his way here
0:18:35 > 0:18:37with a view to making the payment.
0:18:37 > 0:18:40In the meantime, Lawrence and Kev are counting limos -
0:18:40 > 0:18:43Hummers, to be precise.
0:18:43 > 0:18:4512 of them, 12 Hummers.
0:18:45 > 0:18:48These limo companies normally have like three or four. That's loads.
0:18:48 > 0:18:50That's loads of money, absolutely loads of money.
0:18:50 > 0:18:53It turns out, Kev has some experience of Hummers
0:18:53 > 0:18:56after hiring one in Las Vegas.
0:18:56 > 0:18:59We went and saw the Grand Canyon in it.
0:18:59 > 0:19:02We didn't find the Grand Canyon.
0:19:02 > 0:19:03We got lost.
0:19:03 > 0:19:05The Grand Canyon is a long way from Vegas.
0:19:05 > 0:19:07Yeah, we left about midday and never found it.
0:19:07 > 0:19:11It was dark... Dark before we got anywhere near it.
0:19:11 > 0:19:14I was giving directions.
0:19:14 > 0:19:15That's about right, then!
0:19:17 > 0:19:20The Hummers aren't the only assets here.
0:19:20 > 0:19:22There are plenty of other limos, too,
0:19:22 > 0:19:26not to mention the flashy motor Kev's just spotted.
0:19:26 > 0:19:30If you have a look at the back of the old garage in here,
0:19:30 > 0:19:33there's a very nice Ferrari sitting back there,
0:19:33 > 0:19:34a nice little asset.
0:19:34 > 0:19:38That could only be removed if it belonged to the company,
0:19:38 > 0:19:39which it probably doesn't.
0:19:39 > 0:19:44Still, it's worth bearing in mind, just in case they don't get paid.
0:19:44 > 0:19:47Lawrence is confident, with the boss on his way, that they will.
0:19:47 > 0:19:50If he hasn't got the money to pay in full, I'd be very surprised,
0:19:50 > 0:19:53you know, despite the fact that he was wrangling half now,
0:19:53 > 0:19:56half next week. There's hundreds of thousands of pounds worth here,
0:19:56 > 0:19:58is not going into the millions.
0:19:58 > 0:20:00So we'll just see if he comes up with the money
0:20:00 > 0:20:04and if he doesn't then we'll start looking at what vehicle
0:20:04 > 0:20:06we're going to take.
0:20:07 > 0:20:09After a short wait, a car pulls up.
0:20:11 > 0:20:14Only it then turns around and drives off.
0:20:14 > 0:20:18It seems whoever was in it didn't like the look of our camera.
0:20:18 > 0:20:22Soon the staff member comes out to say that it won't be the boss that's
0:20:22 > 0:20:24making the payment after all.
0:20:24 > 0:20:27- Our transport manager's going to pay the bill off his card...- OK.
0:20:27 > 0:20:31- ..but he doesn't want the camera on. - He's got a card here, has he?
0:20:31 > 0:20:32- Yeah.- In here? OK.
0:20:32 > 0:20:35Yeah, our transport manager's going to do it off his private card,
0:20:35 > 0:20:37then, obviously, the owner will pay him back.
0:20:39 > 0:20:42The sheriffs head in to seal the deal.
0:20:42 > 0:20:45All paid and onto the next job.
0:20:45 > 0:20:48Yeah, it's done now, so happy days.
0:20:50 > 0:20:53Happy days, too, for Simon Pruce.
0:20:53 > 0:20:57I feel delighted that it's all over and done with now and I can
0:20:57 > 0:20:59concentrate on my racing.
0:21:07 > 0:21:10Back in North London, Ken's in a shop in Hendon
0:21:10 > 0:21:12called Beautiful Dresses.
0:21:12 > 0:21:14He's spoken to the owner who told him
0:21:14 > 0:21:18she isn't going to pay the £1,658
0:21:18 > 0:21:22owed to her former customer, Swikruti Soni,
0:21:22 > 0:21:24While he waits for her to arrive,
0:21:24 > 0:21:26he's checking out what's available
0:21:26 > 0:21:28if he needs to take control of goods.
0:21:31 > 0:21:34I'm struggling between pink cerise,
0:21:34 > 0:21:38beige and salmon, but we're getting there.
0:21:38 > 0:21:40I used to work in a paint shop,
0:21:40 > 0:21:42so I know a range of colours.
0:21:43 > 0:21:45A skill he's keen to demonstrate.
0:21:45 > 0:21:48We're getting there. Arsenal red.
0:21:48 > 0:21:50A nice turquoise one for a change.
0:21:52 > 0:21:57Where was I? In the middle of the turquoise, red and the plum.
0:22:00 > 0:22:04But he's not quite so au fait with the specifics of ladies' fashion.
0:22:05 > 0:22:06What would you call that?
0:22:08 > 0:22:13It's not a dress. What would you call...?
0:22:13 > 0:22:15A cape? Thank you.
0:22:18 > 0:22:21OK. Cape.
0:22:21 > 0:22:24We're at 35, 40 dresses,
0:22:24 > 0:22:30ranging retail price from £1,200 to...
0:22:32 > 0:22:34..£350.
0:22:35 > 0:22:38As they won't fetch anything like that at auction,
0:22:38 > 0:22:42Ken is listing enough of them to guarantee they'd raise a sum which
0:22:42 > 0:22:43would cover the full debt.
0:22:43 > 0:22:46He's hoping it won't come to that and the shop will make an offer
0:22:46 > 0:22:49of payment instead.
0:22:49 > 0:22:53We'll have to see what the lady can come up with when she turns up.
0:22:53 > 0:22:56She previously told me she had no money, so that's not good.
0:22:57 > 0:22:59Hopefully, we'll get it resolved.
0:23:02 > 0:23:07Ken's been in the shop for a little over an hour when the boss arrives.
0:23:07 > 0:23:08Hello.
0:23:08 > 0:23:10She immediately asks our camera to leave
0:23:10 > 0:23:13and the shutters come down.
0:23:15 > 0:23:18Inside, Ken explains he really is going to remove her dresses
0:23:18 > 0:23:21if she can't come up with some money.
0:23:23 > 0:23:25She doesn't think he can...
0:23:27 > 0:23:30..and invites us back in to explain.
0:23:30 > 0:23:33What he's trying to do is remove goods first visit.
0:23:33 > 0:23:35He's not supposed to remove goods first visit.
0:23:35 > 0:23:38It's never done. That's what he's trying to do.
0:23:38 > 0:23:42In fact, enforcement agents are entitled to remove goods
0:23:42 > 0:23:44on a first visit.
0:23:44 > 0:23:46The debtor didn't make an arrangement
0:23:46 > 0:23:49within the seven days after the notice of enforcement.
0:23:49 > 0:23:53So now it's down to the sheriff's discretion to decide the best course
0:23:53 > 0:23:55of action to get their claimant's money back.
0:23:58 > 0:24:02Ken, meanwhile, has made the mistake of nipping out to his car.
0:24:02 > 0:24:05Ms Chidoka tries to shut him out.
0:24:05 > 0:24:07Call the police first.
0:24:07 > 0:24:08Call the police first.
0:24:08 > 0:24:12With Ken back safely inside the shop, Lilian continues.
0:24:12 > 0:24:15You make an arrangement, OK?
0:24:15 > 0:24:17And then if you breach the arrangement
0:24:17 > 0:24:18you come back the first time,
0:24:18 > 0:24:21if you breach the arrangement you come back second time.
0:24:21 > 0:24:23If there's a third time, that's when you remove goods.
0:24:23 > 0:24:25He doesn't know his job. Fuming.
0:24:25 > 0:24:28Look at him, he doesn't know what he's doing.
0:24:28 > 0:24:31You don't remove goods first visit.
0:24:31 > 0:24:32You don't, it's never done.
0:24:39 > 0:24:42But Ken isn't on the phone to one of his wives or girlfriends.
0:24:42 > 0:24:46I'm executing a High Court writ of control at a shop.
0:24:46 > 0:24:50I just need a police officer here to prevent a breach of the peace.
0:24:50 > 0:24:52The woman is already agitated
0:24:52 > 0:24:56and Ken doesn't want to see the situation deteriorate further.
0:24:56 > 0:24:58They will be here within the hour.
0:24:58 > 0:25:01They are going to turn up here just to prevent a breach of the peace
0:25:01 > 0:25:03so that I'm able to remove these dresses myself.
0:25:07 > 0:25:09I understand that. That's fine.
0:25:13 > 0:25:14Convinced she's right,
0:25:14 > 0:25:16the shop owner has decided to start filming herself.
0:25:16 > 0:25:18The second time they warn you.
0:25:18 > 0:25:20The third time, that's when they'll remove goods.
0:25:20 > 0:25:22They're here for the first time and he's planning to remove goods.
0:25:22 > 0:25:24It's never done. It's against the law.
0:25:24 > 0:25:27I've watched... What do you call that programme again?
0:25:27 > 0:25:29- CAMERAMAN:- The Sheriffs Are Coming. - The Sheriffs Are Coming.
0:25:29 > 0:25:31I watch it, too, and what the bailiffs normally say...
0:25:31 > 0:25:35OK, they list the items and make an arrangement with the debtor.
0:25:35 > 0:25:38I'm putting this on YouTube. I'll send a copy to the BBC
0:25:38 > 0:25:41and I'll send a copy to David Cameron's office.
0:25:44 > 0:25:47Once again, Ken's taken the opportunity to pop out to his car
0:25:47 > 0:25:50to pick up some more paperwork.
0:25:50 > 0:25:53The shop owner thinks she sees a second chance to lock him out.
0:26:03 > 0:26:05- I don't want you here. - I wouldn't do that if I were you.
0:26:05 > 0:26:09What will you do?
0:26:12 > 0:26:15I don't want you here. You have to leave.
0:26:15 > 0:26:18Ms Chidoka has no right to lock Ken out of the shop and it's
0:26:18 > 0:26:21an arrestable offence to obstruct him in his work.
0:26:23 > 0:26:28With the atmosphere fragile, he's now just waiting for the police.
0:26:28 > 0:26:32- BLEEP.- Later, we see what happens when they arrive.
0:26:32 > 0:26:35You've just assaulted him in front of two police officers.
0:26:35 > 0:26:38All your dresses are now on the floor, OK?
0:26:51 > 0:26:54In the Midlands, enforcement agents Tommy Coyle and Craig Wild
0:26:54 > 0:26:57have an early morning call to make,
0:26:57 > 0:26:59in pursuit of a debt owed by a businessman.
0:26:59 > 0:27:01We're on our way to Stratford-upon-Avon.
0:27:01 > 0:27:04It's the second call that we're going to this address.
0:27:04 > 0:27:07This particular case is just short of £7,000,
0:27:07 > 0:27:10it's £6,900-odd outstanding.
0:27:10 > 0:27:12But there are some details of the case
0:27:12 > 0:27:14which Craig is struggling to get to grips with.
0:27:14 > 0:27:16The gentleman's name is Mr Igor...
0:27:16 > 0:27:19Yeah, forgive me on this...
0:27:19 > 0:27:22LAUGHTER
0:27:22 > 0:27:25His name is Mr Igor Kolodotschko.
0:27:25 > 0:27:28Mr Kolodotschko was taken to court four and a half years ago
0:27:28 > 0:27:30over unpaid legal bills.
0:27:30 > 0:27:33Although judgment was found against him,
0:27:33 > 0:27:35he's never paid back what he owes.
0:27:35 > 0:27:39When Tommy visited his home a few weeks ago, there was no answer,
0:27:39 > 0:27:41but he did clock an expensive looking Volvo
0:27:41 > 0:27:43parked in the driveway.
0:27:43 > 0:27:46I took the details so we could do our checks within the office.
0:27:46 > 0:27:49The DVLA checks, HPI, to make sure the car's not stolen.
0:27:49 > 0:27:54It's come back to a rough value of about 23,000.
0:27:54 > 0:27:56More than enough to cover the outstanding debt
0:27:56 > 0:27:59and when they get to the house under cover of darkness,
0:27:59 > 0:28:01the good news is it's there.
0:28:02 > 0:28:06That's the Volvo. Yep, the car's there.
0:28:06 > 0:28:10It appears to be quite a reasonable sort of sized property,
0:28:10 > 0:28:11especially for Stratford.
0:28:11 > 0:28:13At residential addresses,
0:28:13 > 0:28:17the sheriffs have to arrive early so there's more chance of finding
0:28:17 > 0:28:20the debtor in, but the drawback is they're often still in bed.
0:28:30 > 0:28:33There's no response from the bell, so Tommy tries again.
0:28:36 > 0:28:38Still no joy.
0:28:38 > 0:28:40It is quite early, though, isn't it?
0:28:42 > 0:28:44It could be that the man's not there.
0:28:44 > 0:28:47Either that or he's a very heavy sleeper.
0:28:47 > 0:28:50No signs at the moment, no lights coming on yet,
0:28:50 > 0:28:52and you can clearly hear the bell working,
0:28:52 > 0:28:56so we'll just keep doing that for now until
0:28:56 > 0:28:58some signs of life come to fruition.
0:29:01 > 0:29:04They soon do, but not the kind they're after.
0:29:04 > 0:29:07- I can hear dogs.- Can you? - They're barking now.
0:29:07 > 0:29:10Tommy and Craig are convinced the debtor's at home,
0:29:10 > 0:29:11but if he won't speak to them,
0:29:11 > 0:29:14then they'll have no choice other than removing the car.
0:29:14 > 0:29:17It's now half past seven. I'll give him to 8 o'clock.
0:29:17 > 0:29:20Give him the opportunity to get it sorted.
0:29:20 > 0:29:23If he doesn't want to, then we'll have to sort it for him.
0:29:23 > 0:29:27After all, there's only so much banging on the door they can do.
0:29:27 > 0:29:30Keep knocking his door like this, he might ring the police and say,
0:29:30 > 0:29:35"I've got some guys, some big guys, trying to break in," or something.
0:29:35 > 0:29:37But before they call a tow truck,
0:29:37 > 0:29:41Tommy makes one last attempt to make contact with Mr Kolodotschko.
0:29:41 > 0:29:44Hello, it's the sheriff's office here!
0:29:44 > 0:29:47You've got to say the surname as well, Tommy.
0:29:47 > 0:29:50Kolo...dotschko.
0:29:50 > 0:29:52Is that...? Would you say that, Kolodotschko?
0:29:52 > 0:29:54Kolodotschko, or something like that.
0:29:54 > 0:29:57Mr...Kolodotski!
0:29:57 > 0:29:58LAUGHTER
0:29:58 > 0:30:02Can you come to the door, please?
0:30:02 > 0:30:05- I didn't say that right, did I? - No, you didn't.
0:30:05 > 0:30:10- Try again.- Mr Kolodotschko, it's the sheriff's office here.
0:30:10 > 0:30:12If you don't come to the door so we can have a chat with you,
0:30:12 > 0:30:15we have to remove the vehicle off the drive,
0:30:15 > 0:30:16that's why we're here today.
0:30:16 > 0:30:19Clearly, we know he's in there, because his vehicle's here...
0:30:19 > 0:30:21- You can't not hear that, can you? - ..and the dogs are barking.
0:30:21 > 0:30:24So, he's aware of us. We've just given him the ultimatum now.
0:30:24 > 0:30:27If he doesn't want to come to the door, then that's his prerogative,
0:30:27 > 0:30:31but we'll make arrangements now to get the vehicle towed away.
0:30:31 > 0:30:33Tommy makes the call to book a tow truck,
0:30:33 > 0:30:36then turns his attention to making sure
0:30:36 > 0:30:38no-one else can move the Volvo first.
0:30:38 > 0:30:40- Tommy.- What?- This side's better.
0:30:40 > 0:30:45No, mate, you'll just have to go on the other side. Hang on.
0:30:45 > 0:30:47They need to get a clamp on as quickly as possible,
0:30:47 > 0:30:51just in case anyone thinks they can try to stop them.
0:30:51 > 0:30:54This isn't going to go on. Too thick.
0:30:56 > 0:30:58Try another one.
0:31:03 > 0:31:05- The bottom there. - Yeah, I've got it.
0:31:09 > 0:31:10That'll do.
0:31:10 > 0:31:14It's on and a sticker on the windscreen is the final touch.
0:31:16 > 0:31:19If he jumps in the vehicle and says he didn't realise it was clamped,
0:31:19 > 0:31:21with a big yellow clamp on the front,
0:31:21 > 0:31:25the sticker's another secondary sort of warning for him.
0:31:25 > 0:31:29The debtor's not likely to try to drive off but, as much as anything,
0:31:29 > 0:31:31the clamp's about sending a signal.
0:31:31 > 0:31:32Hopefully it'll spur him on a bit,
0:31:32 > 0:31:34showing we're seriously going to take it,
0:31:34 > 0:31:37because some people don't think it's going to happen
0:31:37 > 0:31:39until the last minute.
0:31:39 > 0:31:42Hopefully this shows that it is.
0:31:42 > 0:31:46Tommy and Craig aren't in any rush to take the car as recent changes
0:31:46 > 0:31:50to legislation mean they can't do it until two hours after they got here.
0:31:50 > 0:31:53The idea's to give the debtor a reasonable chance
0:31:53 > 0:31:57to get the matter sorted first but, in Mr Kolodotschko's case,
0:31:57 > 0:31:59that looks increasingly unlikely.
0:31:59 > 0:32:02We've done everything we can to try to make contact with him.
0:32:02 > 0:32:05We have no number for him on file, otherwise we'd call him, too.
0:32:05 > 0:32:07By the time the arrangements are made
0:32:07 > 0:32:09and the contract has come here to remove it,
0:32:09 > 0:32:11it will be well over the two hours, which has given him,
0:32:11 > 0:32:14under the new regs, plenty of time to, if he wanted to,
0:32:14 > 0:32:17- to get this addressed.- But just when they're giving up hope of that
0:32:17 > 0:32:20happening, Craig spots movement at the house,
0:32:20 > 0:32:23- a shutter has been opened. - Did you actually see someone?
0:32:23 > 0:32:25Yeah. No, I saw it open up.
0:32:25 > 0:32:26- Oh, did you?- Yeah.
0:32:26 > 0:32:29There's definitely someone home and whoever it is,
0:32:29 > 0:32:32they're not trying to be subtle after all.
0:32:32 > 0:32:35Lights on now. The middle room right here on the top.
0:32:37 > 0:32:39I can hear footsteps downstairs.
0:32:39 > 0:32:42Yet, still, no-one will come to the door,
0:32:42 > 0:32:44much to the sheriffs' frustration.
0:32:44 > 0:32:47If the debtor's determined not to cooperate,
0:32:47 > 0:32:48then the car will have to go.
0:32:48 > 0:32:51So, Tommy starts preparing it for removal.
0:32:52 > 0:32:55Just doing the damage report on the vehicle.
0:32:55 > 0:32:57It's just to cover ourselves really,
0:32:57 > 0:32:59if he does pay and then get's it back.
0:32:59 > 0:33:02- It's pretty good nick, isn't it? - Not even a scuffed alloy, really.
0:33:02 > 0:33:06Then, just as the sheriffs are resigned to waiting for the truck,
0:33:06 > 0:33:08Tommy suddenly leaps into action.
0:33:10 > 0:33:13- Hello. - A man has appeared at the door.
0:33:13 > 0:33:16Mr Kolodotschko?
0:33:16 > 0:33:18Are you all right, sir? From the sheriff's office.
0:33:18 > 0:33:21It's to do with a court order, a High Court writ of control,
0:33:21 > 0:33:23that's why we've been trying to contact you.
0:33:23 > 0:33:26You've had a letter before explaining the situation.
0:33:26 > 0:33:30Mr Kolodotschko says he doesn't know anything about the case,
0:33:30 > 0:33:33so Tommy shows him the details on the writ.
0:33:33 > 0:33:35Does this ring any bells to you, sir?
0:33:35 > 0:33:37You used their services for something.
0:33:42 > 0:33:45Well, to be honest, it's gone a bit too far now.
0:33:47 > 0:33:49But the courts are saying you are, because your name...
0:33:49 > 0:33:52You've got a county court judgment logged against you.
0:33:52 > 0:33:54Mr Kolodotschko says he's retired
0:33:54 > 0:33:57and the debt must be to do with the company he used to run,
0:33:57 > 0:34:01but the claimant has sued him personally and he's already had more
0:34:01 > 0:34:02than four years to pay it.
0:34:02 > 0:34:05The judgment was the 4th of May 2011.
0:34:05 > 0:34:08So, you must have known about it back then.
0:34:08 > 0:34:11The county court would have sent you a letter.
0:34:11 > 0:34:13I know it's very tough at the moment, early in the morning,
0:34:13 > 0:34:16the situation is as simple as we've got about an hour and the vehicle is
0:34:16 > 0:34:19going to be removed or we need the balance paid.
0:34:21 > 0:34:22Because it's a court order in your name.
0:34:27 > 0:34:28It's a bit late at this stage.
0:34:28 > 0:34:31Mr Kolodotschko's adamant that the debt isn't his,
0:34:31 > 0:34:34but that's not what the law says and Tommy now need to know
0:34:34 > 0:34:35whether he's going to pay.
0:34:35 > 0:34:37What, you're saying you're going to pay,
0:34:37 > 0:34:40because I can stop the removal truck coming?
0:34:41 > 0:34:43You do.
0:34:43 > 0:34:44You haven't, no.
0:34:44 > 0:34:48But you get 14 days before the money goes to the claimant, OK?
0:34:48 > 0:34:51So within that 14 days, go and seek your own legal advice.
0:34:51 > 0:34:53If you want to go inside for a minute, keep warm,
0:34:53 > 0:34:55and I'll come and knock you.
0:34:56 > 0:34:58- He's paying it on card.- OK.
0:35:00 > 0:35:04Mr Kolodotschko has reluctantly agreed to pay in full,
0:35:04 > 0:35:06although the lie in has cost him.
0:35:06 > 0:35:08We've just cancelled the truck for now.
0:35:08 > 0:35:11Unfortunately, this guy, had he have come to the door
0:35:11 > 0:35:14and discussed it with us when we first got here over an hour ago,
0:35:14 > 0:35:17would have saved himself the contractor fee,
0:35:17 > 0:35:19which has been applied now.
0:35:19 > 0:35:22But Mr Kolodotschko says the reason he didn't come to the door
0:35:22 > 0:35:26is that he sleeps in the back of the house and never heard the commotion.
0:35:26 > 0:35:28Haven't heard anything. No, no.
0:35:28 > 0:35:31The only thing I noticed when I opened the curtains,
0:35:31 > 0:35:36I saw some people wandering around outside and I came out.
0:35:36 > 0:35:39As for the case in question, he thinks he might now know
0:35:39 > 0:35:40what it's about.
0:35:40 > 0:35:42Now I've been given a name,
0:35:42 > 0:35:45I think it's something to do with somebody stole £1 million from my
0:35:45 > 0:35:51company and this is to do with claiming money back from that.
0:35:51 > 0:35:53Now I've got to take it up with my solicitors
0:35:53 > 0:35:55and accountants and see what happens,
0:35:55 > 0:35:59because, if nothing else, the company has to pay me back.
0:36:00 > 0:36:04But one way or another, the claimant will now get the money he's owed
0:36:04 > 0:36:07and, for the sheriffs, it's a case of justice served.
0:36:07 > 0:36:09He kind of knows what it's about.
0:36:09 > 0:36:11He's saying it's some old legal fees,
0:36:11 > 0:36:14but he said he handed all the information to his accountant
0:36:14 > 0:36:17to sort out. Well, he shouldn't have done that.
0:36:17 > 0:36:19He should have complied with the court order
0:36:19 > 0:36:21and got it paid a long time ago.
0:36:21 > 0:36:24But that's nine o'clock now and we've got the full payment -
0:36:24 > 0:36:27just over the 7,000, so a good result.
0:36:27 > 0:36:30To quote Shakespeare, to pay or not to pay?
0:36:30 > 0:36:33And clearly he did.
0:36:35 > 0:36:39Sheriffs are now officially known as High Court Enforcement Agents
0:36:39 > 0:36:41and they'll collect the money you're owed.
0:36:41 > 0:36:45My job is to collect in full or remove goods.
0:36:45 > 0:36:47They've got more powers of entry than bailiffs.
0:36:47 > 0:36:50We don't have to take any notice of your security protocol, I'm afraid.
0:36:50 > 0:36:53And there's no limit on the size of the debts they can pursue.
0:36:53 > 0:36:56£1.6 million.
0:36:56 > 0:37:00Every year, sheriffs enforce more than 70,000 writs across England
0:37:00 > 0:37:04and Wales and recover more than £75 million.
0:37:04 > 0:37:08I'm here today to take control of goods to the value of £41,086.
0:37:08 > 0:37:11We have to insist on full payment.
0:37:11 > 0:37:13Their fees are set by the government,
0:37:13 > 0:37:16which debtors have to pay on top of what they already owe.
0:37:16 > 0:37:18Thank you very much. See you later.
0:37:18 > 0:37:21If the sheriffs can't recover any of your money,
0:37:21 > 0:37:24there's a fee of £75 plus VAT.
0:37:33 > 0:37:37Sheriff Ken Warby is still in Beautiful Dresses,
0:37:37 > 0:37:42a North London clothes shop which owes £1,658 to Swikruti Soni,
0:37:42 > 0:37:45who never received a refund for three outfits she bought.
0:37:47 > 0:37:49The owner, Lilian Chidoka,
0:37:49 > 0:37:52has already tried to lock him out of the shop twice
0:37:52 > 0:37:55and Ken's been forced to call for police backup to continue.
0:37:57 > 0:38:00I just need a police officer here to prevent a breach of the peace.
0:38:00 > 0:38:04They've already tried to shut the door on me.
0:38:04 > 0:38:08Lilian, meanwhile, has decided she'd like an officer of her own.
0:38:08 > 0:38:10Sorry. I need a police officer,
0:38:10 > 0:38:14but I want somebody who actually knows the law on bailiffs.
0:38:14 > 0:38:18Have you got a warrant? Can I see it?
0:38:20 > 0:38:23It says, "Writ of control." Is that a warrant?
0:38:23 > 0:38:28It's not, but it does command Ken to attend the premises and demand
0:38:28 > 0:38:31payment or remove goods with the authority of the High Court.
0:38:33 > 0:38:36It's to his considerable relief when the police arrive.
0:38:36 > 0:38:40- The lady owes some money. I've got a High Court writ of control.- Yep.
0:38:40 > 0:38:44She's unable to pay any money. That's the actual copy of the order,
0:38:44 > 0:38:49a court order. It gives us authority to remove goods.
0:38:49 > 0:38:50OK, help me here...
0:38:50 > 0:38:53It's the duty of a police officer to assist an enforcement
0:38:53 > 0:38:55agent in the execution of a writ.
0:38:55 > 0:38:57Ken explains what he's going to do.
0:38:58 > 0:39:02My job is, I'm going to remove these dresses,
0:39:02 > 0:39:05some of the dresses over there, into the boot of my car,
0:39:05 > 0:39:08leave the lady a receipt for everything, then my job here's done.
0:39:08 > 0:39:12You'll go one by one, list it, which is done, you understand?
0:39:12 > 0:39:15The woman is still complaining about procedure.
0:39:16 > 0:39:18She is convinced that Ken isn't allowed
0:39:18 > 0:39:20to take her goods away today.
0:39:22 > 0:39:24You understand?
0:39:24 > 0:39:27I want somebody that knows the law, a police officer that knows the law,
0:39:27 > 0:39:30that knows where I'm coming from. This is the first visit.
0:39:30 > 0:39:33You give the person writ of control, which means control of those goods
0:39:33 > 0:39:37and then I make an arrangement with them to pay. You understand?
0:39:37 > 0:39:38And then you will leave.
0:39:38 > 0:39:40A writ of control, however, is a civil matter
0:39:40 > 0:39:43and the police officers' only role is to prevent
0:39:43 > 0:39:46anything stopping Ken from carrying out his duty.
0:39:47 > 0:39:51For all her talk of an arrangement, she is refusing to offer any payment
0:39:51 > 0:39:54and Ken is left with little choice.
0:39:54 > 0:39:59The lady's been told a long time ago this stuff's going to go
0:39:59 > 0:40:02and she's still not come up with anything, not a penny.
0:40:02 > 0:40:04I was hoping she was going to come up with something, but she hasn't.
0:40:04 > 0:40:09So, you know, she's already tried to lock me out the shop as well,
0:40:09 > 0:40:11so, as far as I'm concerned,
0:40:11 > 0:40:13the stuff's going in the back of the vehicle
0:40:13 > 0:40:15and it's being taken to an auction house.
0:40:15 > 0:40:18I'm going to get that done now.
0:40:23 > 0:40:25Is this the door you tried to slam in my face?
0:40:25 > 0:40:26You were forcing it.
0:40:28 > 0:40:31Ken's not in the mood for further arguments.
0:40:31 > 0:40:34He wants her goods and he wants to get out of here.
0:40:34 > 0:40:37It's amazing what you can get in these estate cars.
0:40:37 > 0:40:40I'll start getting these dresses out now.
0:40:40 > 0:40:43No sooner has he got the first few in the boot, and the shop owner is
0:40:43 > 0:40:46trying to take them back.
0:40:57 > 0:40:59Ken puts the second load in the back seat.
0:41:05 > 0:41:08Removed goods are sold at public auction
0:41:08 > 0:41:12and rarely reach anything like their retail value.
0:41:12 > 0:41:16So, Ken is having to take dresses worth far more than the debt.
0:41:16 > 0:41:20But, first, Ken has to find an auction house which would take them.
0:41:20 > 0:41:22It sounds like the office has found one.
0:41:24 > 0:41:26Perfect. All right.
0:41:28 > 0:41:31Hampstead, even closer, yeah.
0:41:31 > 0:41:33These'll all be hanging up in about half an hour.
0:41:36 > 0:41:39Ken heads back in to remove the last of the dresses.
0:41:41 > 0:41:43But Ms Chidoka has other ideas.
0:41:43 > 0:41:46Whoa, whoa, whoa!
0:41:48 > 0:41:50- BLEEP.- Whoa, whoa!
0:41:52 > 0:41:55You just assaulted him in front of two police officers.
0:41:55 > 0:41:58I've done exactly what we're here to prevent.
0:41:58 > 0:42:00All your dresses are now on the floor, OK?
0:42:04 > 0:42:07Ken's pretty taken aback.
0:42:07 > 0:42:11I was just grabbing some dresses, turned my back on the debtor
0:42:11 > 0:42:16and the debtor's just punched me in the head from behind, so...
0:42:16 > 0:42:19She's just locked herself in a room at the back now.
0:42:19 > 0:42:22My job here's done, but she just assaulted me.
0:42:23 > 0:42:25The officers have had to arrest her.
0:42:25 > 0:42:28One calls for transport to take her away.
0:42:28 > 0:42:29She returns from the back room.
0:42:39 > 0:42:42Ms Chidoka was later given a caution for common assault.
0:42:42 > 0:42:47Unsurprisingly, Ken's relieved this job is nearly over.
0:42:47 > 0:42:49I've never been assaulted before on a job.
0:42:49 > 0:42:51Not like that.
0:42:51 > 0:42:53Loads of verbal, but I've never been...
0:42:53 > 0:42:56I've never been physically attacked before.
0:42:56 > 0:43:00That's in 26 years, so, I've done well, I guess.
0:43:07 > 0:43:09It really surprised me.
0:43:09 > 0:43:12She was moaning, but you didn't think for one minute
0:43:12 > 0:43:15she would punch me in the ear.
0:43:15 > 0:43:17There's just one last thing to do
0:43:17 > 0:43:19and it's considerably less stressful -
0:43:19 > 0:43:23delivering the day's haul to the auction house.
0:43:23 > 0:43:25All I need is to be able to hang them up
0:43:25 > 0:43:27because they can't just be left in a heap.
0:43:27 > 0:43:30- Have you got coat hangers? - I've got coat hangers.
0:43:33 > 0:43:3613, 14, 15.
0:43:36 > 0:43:41If I don't see another dress in my life, it'll be too soon.
0:43:41 > 0:43:43I think they're hung up OK.
0:43:43 > 0:43:46Yeah, as they were in the shop. Yeah, all good.
0:43:47 > 0:43:50Ken might have had enough of the dresses,
0:43:50 > 0:43:53but the auction house manager is delighted with them.
0:43:53 > 0:43:56We've never had dresses in, as far as I know, so it's going to be very,
0:43:56 > 0:44:01very interesting to have a collection of...
0:44:01 > 0:44:02How would we call them?
0:44:02 > 0:44:06Evening gowns, or ballgowns of various shapes,
0:44:06 > 0:44:08sizes and colours.
0:44:10 > 0:44:14Nothing will be sold for seven days, giving Ms Chidoka a chance
0:44:14 > 0:44:17to settle her debt instead and get her stock back.
0:44:17 > 0:44:20If she doesn't, then the dresses will be auctioned
0:44:20 > 0:44:21to pay off her debt and costs,
0:44:21 > 0:44:24with any additional proceeds paid back to her.
0:44:26 > 0:44:30For Ken, it's been a tough day, so while he's here,
0:44:30 > 0:44:33he decides he deserves a treat to cheer himself up.
0:44:33 > 0:44:37My dog is a Hungarian vizsla and these basically
0:44:37 > 0:44:41are 2st effigies of my dog. Front of the house, they'd look nice.
0:44:41 > 0:44:44So I'm going to stick a little cheeky reserve bid on them...
0:44:44 > 0:44:46while I'm here.
0:44:49 > 0:44:51It's been an extraordinary ordeal,
0:44:51 > 0:44:55but it goes to show the lengths the sheriffs will go to in order to get
0:44:55 > 0:44:57back the money their clients are owed.
0:44:57 > 0:44:59It's been a long old day from
0:44:59 > 0:45:01the start of us walking into the shop.
0:45:01 > 0:45:02I'm shattered, to tell the truth.
0:45:02 > 0:45:05I'm absolutely shattered, because it's been a hard day
0:45:05 > 0:45:08but it's been a successful day, I think.
0:45:08 > 0:45:11Those dresses, I think they will fetch the value
0:45:11 > 0:45:16and our clients... Our clients get paid.
0:45:16 > 0:45:18Miss Chidoka failed to pay within seven days,
0:45:18 > 0:45:22so several weeks later the dresses were sold at auction,
0:45:22 > 0:45:26so Swikruti can now finally expect to get some of her money back.
0:45:26 > 0:45:29It feels like a weight lifted off my shoulders.
0:45:29 > 0:45:31I was a bit worried when I heard that one of the sheriffs, Ken,
0:45:31 > 0:45:34that he got assaulted and I hope he's OK.
0:45:36 > 0:45:39The knock to Ken's ear has left no lasting damage.
0:45:39 > 0:45:44He's also now the proud owner of pair of stone Hungarian vizslas,
0:45:44 > 0:45:47pictured here with Gunner.
0:45:49 > 0:45:53Ms Chidoka said that...
0:46:02 > 0:46:04As a result...
0:46:10 > 0:46:13After a successful start, Lawrence and Kev
0:46:13 > 0:46:16are hoping to stretch their winning run and are now
0:46:16 > 0:46:18heading for the south coast.
0:46:18 > 0:46:22They're chasing a debt owed by a company specialising in motorsports.
0:46:22 > 0:46:24Bit of a dreary morning.
0:46:24 > 0:46:27Apart from that, we're going to Sam Thomas Racing Ltd.
0:46:27 > 0:46:31We are looking for £3,075.
0:46:31 > 0:46:35Sam Thomas Racing Ltd was taken to court after cancelling a booking
0:46:35 > 0:46:39to hire a motorhome from a company called Jumbocruiser.
0:46:39 > 0:46:43Jumbocruiser is based in Newport, in Wales, and was set up by its MD,
0:46:43 > 0:46:46Steve Lee, just over ten years ago.
0:46:46 > 0:46:51The company specialises in renting out plush motorhomes for events.
0:46:51 > 0:46:54It's been quite an interesting business to go into.
0:46:54 > 0:46:58We've been renting out vehicles to motor racing drivers,
0:46:58 > 0:47:01for production crew, even for private families
0:47:01 > 0:47:05to go to a music festival like Glastonbury.
0:47:05 > 0:47:09Here, we have a sofa which turns into a double bed.
0:47:09 > 0:47:15Lovely American fridge/freezer with ice-making machine.
0:47:15 > 0:47:17I don't know which one, but I can tell you that
0:47:17 > 0:47:20One Direction even slept in this bed.
0:47:20 > 0:47:24It's taken longer than I expected to become profitable,
0:47:24 > 0:47:25but we are profitable now.
0:47:25 > 0:47:28But Steve doesn't want anything to jeopardise
0:47:28 > 0:47:29the success he's worked hard for
0:47:29 > 0:47:32and, as Sam Thomas Racing are about to discover,
0:47:32 > 0:47:34that includes unpaid bills.
0:47:34 > 0:47:38Sam Thomas contacted me about a month before a major event
0:47:38 > 0:47:42at Silverstone asking for a motorhome.
0:47:42 > 0:47:46I sent him pricing and links to photographs of example vehicles.
0:47:48 > 0:47:51This motorhome was available and, as Mr Thomas liked the look of it,
0:47:51 > 0:47:54he booked it for four days.
0:47:54 > 0:47:57The paperwork he signed spelled-out the cancellation policy
0:47:57 > 0:47:59and what money had to be paid upfront.
0:48:01 > 0:48:05It's normal to take a deposit up to 25% immediately
0:48:05 > 0:48:09and then the balance usually a month before.
0:48:09 > 0:48:12'So because it was about a month before,'
0:48:12 > 0:48:16the invoice was for the full amount and that was payable immediately.
0:48:16 > 0:48:20The cost of the hire was just over £2,400
0:48:20 > 0:48:23and Steve expected the payment to arrive shortly.
0:48:23 > 0:48:26After about a week, I noticed we hadn't received the money,
0:48:26 > 0:48:29so I contacted Mr Thomas. He said he was away at the moment
0:48:29 > 0:48:31but his secretary should have done it,
0:48:31 > 0:48:34but when he gets back he'll get it sorted.
0:48:34 > 0:48:36And then a week later I still hadn't received it,
0:48:36 > 0:48:41and I had got another customer wanting the particular vehicle
0:48:41 > 0:48:44and asked him if he wanted to come out of the contract, and that's OK,
0:48:44 > 0:48:46because I've got another customer.
0:48:46 > 0:48:49He said, "No, no, no, I really do want the motorhome.
0:48:49 > 0:48:51"I'll get it sorted."
0:48:51 > 0:48:54Reassured that Mr Thomas was committed to his booking,
0:48:54 > 0:48:56Steve turned the other customer away.
0:48:58 > 0:49:00But, as the date of the hire approached,
0:49:00 > 0:49:03the money still hadn't been forthcoming,
0:49:03 > 0:49:05and then Steve received a call.
0:49:05 > 0:49:10A few days before the event, Mr Thomas contacted me to say that
0:49:10 > 0:49:14his partner has got a brand-new motorhome, it's being delivered now,
0:49:14 > 0:49:15and they won't need our one.
0:49:15 > 0:49:19'I thought that it was most unfair, and most unreasonable.'
0:49:19 > 0:49:22Steve wasn't about to take that lying down.
0:49:22 > 0:49:26So, I said "Well, I'm sorry, you've left it rather late now,
0:49:26 > 0:49:28"and I have been chasing you over this.
0:49:28 > 0:49:31"I'm sorry, but I have to hold you to the contract now
0:49:31 > 0:49:32"because it's very unlikely that
0:49:32 > 0:49:34"I'm going to be able to get another hirer."
0:49:34 > 0:49:37"If I do, that's fine, but otherwise,
0:49:37 > 0:49:39"you'll be liable for the full amount."
0:49:39 > 0:49:40He said, "No, no, there was no contract.
0:49:40 > 0:49:43"I'm sorry, I don't want to know."
0:49:43 > 0:49:46Mr Thomas wasn't willing to pay it.
0:49:46 > 0:49:49But as he'd electronically signed up to the terms and conditions,
0:49:49 > 0:49:51Steve sent him the bill anyway.
0:49:51 > 0:49:54I lost income as a result of him suddenly cancelling
0:49:54 > 0:49:58at the last moment and I wasn't prepared to accept that.
0:49:58 > 0:50:01As a business owner, I just feel that I have to do the right thing
0:50:01 > 0:50:04for my company and for my employees, by definition,
0:50:04 > 0:50:09and make sure that any money I feel is fairly owed to us is collected.
0:50:10 > 0:50:14And with Sam Thomas Racing still refusing to pay,
0:50:14 > 0:50:17Steve decided there was only one way to go.
0:50:17 > 0:50:19I had no choice, really, at the end of the day.
0:50:19 > 0:50:21So I took him to court.
0:50:21 > 0:50:24The strange thing is he didn't respond to the summons,
0:50:24 > 0:50:28so I was able to get a default judgment.
0:50:28 > 0:50:32Steve assumed that, once he had a court judgment in his pocket,
0:50:32 > 0:50:36Sam Thomas Racing would admit defeat and make the payment.
0:50:36 > 0:50:38When they didn't, Steve turned to the sheriffs.
0:50:38 > 0:50:42I've tried the county court bailiffs in the past and, to be honest,
0:50:42 > 0:50:45I don't think they've really got the powers to do what they need.
0:50:45 > 0:50:48I've not really found them very satisfactory.
0:50:48 > 0:50:53So I thought I'd give the sheriffs, the High Court enforcement guys,
0:50:53 > 0:50:55a go because...
0:50:55 > 0:50:58Because they've got more powers. We'll see how it goes.
0:51:02 > 0:51:04Back on the south coast,
0:51:04 > 0:51:08Lawrence and Kev are about to pay Sam Thomas Racing a visit.
0:51:08 > 0:51:10But it's hard to tell how this one's going to go
0:51:10 > 0:51:13as they don't really know what the company does.
0:51:13 > 0:51:16If it's a motor racing team or something like that,
0:51:16 > 0:51:17then you'd expect there to be assets, for sure.
0:51:17 > 0:51:19The obvious thing to look for is the cars,
0:51:19 > 0:51:22but it all comes down to who owns them.
0:51:22 > 0:51:25As for car buff Lawrence, he's hoping for something a cut above
0:51:25 > 0:51:28the typical car garage that the sheriffs visit.
0:51:28 > 0:51:31We don't know a lot about it, but they may manufacture cars
0:51:31 > 0:51:34for a certain class at the racing.
0:51:34 > 0:51:37The mystery is about to be solved.
0:51:37 > 0:51:39- Hold up, we're here. - Yeah, we're here.
0:51:39 > 0:51:43- "Sam Thomas Racing."- There's lights on.- There's someone in there.
0:51:45 > 0:51:47Morning, Sam Thomas Racing Ltd?
0:51:47 > 0:51:49- Morning.- My name's Mr Grix.
0:51:49 > 0:51:52My colleague and I are enforcement agents.
0:51:52 > 0:51:54We've got a High Court writ against Sam Thomas Racing Ltd
0:51:54 > 0:51:57on behalf of Jumbocruiser Ltd.
0:51:59 > 0:52:02You're not the boss, I take it?
0:52:02 > 0:52:04Are you able to get him on the phone?
0:52:04 > 0:52:07While the man tries to contact the boss,
0:52:07 > 0:52:10Lawrence and Kev look for clues as to precisely what the company does
0:52:10 > 0:52:13and whether there are any assets.
0:52:16 > 0:52:18- Does it go to voicemail, or...? - Yes, it does.
0:52:21 > 0:52:24Yeah, £3,075.98.
0:52:25 > 0:52:27It sounds like they may have to wait and,
0:52:27 > 0:52:30in the meantime, they're itching to find out
0:52:30 > 0:52:32- what's out the back. - We need to have a look around
0:52:32 > 0:52:35just to see what you've got here in case we end up having to remove.
0:52:35 > 0:52:37Basically, we're ordered here by the courts
0:52:37 > 0:52:40to take goods into control to clear the debt.
0:52:40 > 0:52:43- What sort of racing do you do, anyway?- See what there is.
0:52:44 > 0:52:47- Have a look.- Oh!
0:52:47 > 0:52:50Don't touch! That's lovely.
0:52:50 > 0:52:52Lawrence can't believe his luck -
0:52:52 > 0:52:56the garage is full of classic racing cars.
0:52:56 > 0:53:00- These are amazing, aren't they? - I'm in heaven.
0:53:00 > 0:53:02Yeah, that Mustang's lovely.
0:53:02 > 0:53:04A proper old Batmobile, there, as well.
0:53:04 > 0:53:08- What are we looking at? - The multicoloured BMW.- Oh, right.
0:53:08 > 0:53:09Why is it called a Batmobile?
0:53:09 > 0:53:12I suppose because it looks a bit like the Batmobile, doesn't it?
0:53:12 > 0:53:14If you say so, Lawrence!
0:53:14 > 0:53:16This is just awesome.
0:53:16 > 0:53:19The problem is, though, they're going to belong to other people, aren't they?
0:53:19 > 0:53:21They're not going to be their own cars, I wouldn't think.
0:53:21 > 0:53:24SO These are all customers' cars, I take it, are they?
0:53:25 > 0:53:29They are, and so they can't be removed to cover the debt.
0:53:29 > 0:53:32Meanwhile, the man has managed to get hold of the boss,
0:53:32 > 0:53:36but only by text message and he says the case is in dispute.
0:53:44 > 0:53:47We don't take checks anyway, but it needs to be the full amount.
0:53:47 > 0:53:50It doesn't matter, really, what negotiations the solicitors are in,
0:53:50 > 0:53:53you know, just because they want to get it sorted,
0:53:53 > 0:53:54doesn't mean that anything's happening.
0:53:54 > 0:53:57And once that judgment has gone into place and it didn't get paid,
0:53:57 > 0:53:59the client is perfectly within their rights to transfer it up
0:53:59 > 0:54:02to the High Court.
0:54:02 > 0:54:04But the boss has been taken by surprise
0:54:04 > 0:54:07and wants a bit more time to look into the matter.
0:54:13 > 0:54:16No. We're not going to be waiting round like that.
0:54:16 > 0:54:18We sent out a notice of enforcement.
0:54:18 > 0:54:21We've no contact, so that's why we're here.
0:54:21 > 0:54:24The debtor has been given notice and, as time's run out,
0:54:24 > 0:54:28the sheriffs can insist on immediate payment in full.
0:54:28 > 0:54:31Any legal challenge will have to come later.
0:54:31 > 0:54:33We hold the money for 14 days anyway,
0:54:33 > 0:54:36and then he's got breathing space to speak to his solicitors,
0:54:36 > 0:54:41- do whatever he needs to do. - OK. Yeah. No, yeah.
0:54:43 > 0:54:45It needs to be done now before we leave.
0:54:45 > 0:54:49The boss is stalling for time but the sheriffs are standing firm,
0:54:49 > 0:54:52and Lawrence is in his element.
0:54:52 > 0:54:56- A proper Le Mans Silk Cut Jaguar. - Isn't it?
0:54:56 > 0:54:59Whilst Kev looks increasingly bored.
0:54:59 > 0:55:02That one there, the dark blue one, Sunbeam Tiger.
0:55:02 > 0:55:05Remember Dr No when James Bond's in a little Sunbeam?
0:55:05 > 0:55:07When he goes up to the top of the mountain,
0:55:07 > 0:55:09that's the Tiger, that's a V8.
0:55:10 > 0:55:12Is he wrong on any of that?
0:55:12 > 0:55:13That's annoying!
0:55:15 > 0:55:19But, on the plus side, it looks like the sheriffs are making progress.
0:55:19 > 0:55:22The man is now asking how he can pay in full.
0:55:25 > 0:55:27It can be cash, it can be done by bank transfer.
0:55:27 > 0:55:29It needs to be immediate, as well.
0:55:29 > 0:55:31We need to see it hit our bank account
0:55:31 > 0:55:34before we can issue a receipt and leave.
0:55:34 > 0:55:36The company opts to do a bank transfer,
0:55:36 > 0:55:38but there seems to be a problem.
0:55:42 > 0:55:45I don't know what it is. So I said to him I'd do it again.
0:55:46 > 0:55:49Then, when payment does go through,
0:55:49 > 0:55:52the sheriffs can't find it in their bank.
0:55:52 > 0:55:53Hmm, that's bizarre.
0:55:54 > 0:55:59After half an hour of toing and froing, frustration is growing.
0:56:02 > 0:56:04- No.- We have to wait on the premises.
0:56:04 > 0:56:07We have to wait here until the payment's gone through.
0:56:09 > 0:56:12Just when the atmosphere in the room is getting tense...
0:56:14 > 0:56:15..it's all sorted...
0:56:17 > 0:56:19It's there?
0:56:19 > 0:56:23- ..and it's case closed for the sheriffs.- Yes, that's it.
0:56:23 > 0:56:25It's dropped in. Right, we'll leave you in peace.
0:56:25 > 0:56:28- Thank you very much. - Cheers, mate.- See you later.
0:56:28 > 0:56:32The debtor's solicitor, apparently, had been trying to communicate
0:56:32 > 0:56:35with the claimant's solicitor to get things resolved
0:56:35 > 0:56:39but it hadn't happened, or certainly not enough to stop the writ.
0:56:39 > 0:56:41It's one of the better places we visit, to be fair.
0:56:41 > 0:56:43It was good. There was some nice motors in there.
0:56:43 > 0:56:48Lots of old, sort of, historic cars, so I was in my element, really.
0:56:48 > 0:56:51And we got paid as well, so can't complain at that.
0:56:52 > 0:56:56Back in Wales, Steve Lee has got the news he was hoping for.
0:56:56 > 0:57:00Well, it's actually amazing. They acted really quickly, the sheriffs.
0:57:00 > 0:57:02They've managed to get my money in already.
0:57:02 > 0:57:04I think it's absolutely brilliant.
0:57:04 > 0:57:07Sam Thomas told us that he and his team were...
0:57:12 > 0:57:15As a result, he was...
0:57:17 > 0:57:19He says...