Episode 1

0:00:12 > 0:00:12EE's

0:00:12 > 0:00:13EE's Super

0:00:13 > 0:00:13EE's Super fast

0:00:13 > 0:00:13EE's Super fast internet.

0:00:13 > 0:00:14EE's Super fast internet. Shame

0:00:14 > 0:00:14EE's Super fast internet. Shame about

0:00:14 > 0:00:15EE's Super fast internet. Shame about the

0:00:15 > 0:00:15EE's Super fast internet. Shame about the phone

0:00:15 > 0:00:16EE's Super fast internet. Shame about the phone calls.

0:00:16 > 0:00:16EE's Super fast internet. Shame about the phone calls. NPower

0:00:16 > 0:00:17about the phone calls. NPower illegally

0:00:17 > 0:00:17about the phone calls. NPower illegally breaking

0:00:17 > 0:00:18about the phone calls. NPower illegally breaking into

0:00:18 > 0:00:19about the phone calls. NPower illegally breaking into people's

0:00:19 > 0:00:20illegally breaking into people's homes.

0:00:20 > 0:00:21illegally breaking into people's homes. Plus

0:00:21 > 0:00:23illegally breaking into people's homes. Plus cash's.

0:00:23 > 0:00:23illegally breaking into people's homes. Plus cash's. Chessington

0:00:23 > 0:00:24homes. Plus cash's. Chessington World

0:00:24 > 0:00:24homes. Plus cash's. Chessington World of

0:00:24 > 0:00:25homes. Plus cash's. Chessington World of Adventures.

0:00:25 > 0:00:25homes. Plus cash's. Chessington World of Adventures. And

0:00:25 > 0:00:26homes. Plus cash's. Chessington World of Adventures. And the

0:00:26 > 0:00:26World of Adventures. And the cosmetics

0:00:26 > 0:00:26World of Adventures. And the cosmetics that

0:00:26 > 0:00:27World of Adventures. And the cosmetics that can

0:00:27 > 0:00:27World of Adventures. And the cosmetics that can do

0:00:27 > 0:00:27World of Adventures. And the cosmetics that can do this

0:00:27 > 0:00:27World of Adventures. And the cosmetics that can do this to

0:00:27 > 0:00:28World of Adventures. And the cosmetics that can do this to your

0:00:28 > 0:00:29cosmetics that can do this to your skin.

0:00:29 > 0:00:29cosmetics that can do this to your skin. Watchdog

0:00:29 > 0:00:29cosmetics that can do this to your skin. Watchdog is

0:00:29 > 0:00:31cosmetics that can do this to your skin. Watchdog is back,

0:00:31 > 0:00:31cosmetics that can do this to your skin. Watchdog is back, the

0:00:31 > 0:00:31cosmetics that can do this to your skin. Watchdog is back, the program

0:00:31 > 0:00:31skin. Watchdog is back, the program you

0:00:31 > 0:00:32skin. Watchdog is back, the program you cannot

0:00:32 > 0:00:32skin. Watchdog is back, the program you cannot afford

0:00:32 > 0:00:32skin. Watchdog is back, the program you cannot afford to

0:00:32 > 0:00:34skin. Watchdog is back, the program you cannot afford to miss.

0:00:50 > 0:00:51Hello.

0:00:51 > 0:00:51Hello. Good

0:00:51 > 0:00:52Hello. Good evening.

0:00:52 > 0:00:53Hello. Good evening. Welcome.

0:00:53 > 0:00:54Hello. Good evening. Welcome. We

0:00:54 > 0:00:54Hello. Good evening. Welcome. We are

0:00:54 > 0:00:54Hello. Good evening. Welcome. We are live

0:00:54 > 0:00:55Hello. Good evening. Welcome. We are live as

0:00:55 > 0:00:55Hello. Good evening. Welcome. We are live as usual

0:00:55 > 0:00:55Hello. Good evening. Welcome. We are live as usual for

0:00:55 > 0:00:55Hello. Good evening. Welcome. We are live as usual for the

0:00:55 > 0:00:56Hello. Good evening. Welcome. We are live as usual for the next

0:00:56 > 0:00:56Hello. Good evening. Welcome. We are live as usual for the next 60

0:00:56 > 0:00:57are live as usual for the next 60 minutes.

0:00:57 > 0:00:58are live as usual for the next 60 minutes. Tonight,

0:00:58 > 0:00:59are live as usual for the next 60 minutes. Tonight, Piz

0:00:59 > 0:00:59are live as usual for the next 60 minutes. Tonight, Piz Buin

0:00:59 > 0:01:00are live as usual for the next 60 minutes. Tonight, Piz Buin sun

0:01:00 > 0:01:00minutes. Tonight, Piz Buin sun cream

0:01:00 > 0:01:00minutes. Tonight, Piz Buin sun cream and

0:01:00 > 0:01:00minutes. Tonight, Piz Buin sun cream and other

0:01:00 > 0:01:01minutes. Tonight, Piz Buin sun cream and other cosmetics,

0:01:01 > 0:01:02minutes. Tonight, Piz Buin sun cream and other cosmetics, the

0:01:02 > 0:01:02cream and other cosmetics, the ingredient

0:01:02 > 0:01:03cream and other cosmetics, the ingredient causing

0:01:03 > 0:01:04cream and other cosmetics, the ingredient causing allergic

0:01:04 > 0:01:04ingredient causing allergic reactions

0:01:04 > 0:01:05ingredient causing allergic reactions on

0:01:05 > 0:01:05ingredient causing allergic reactions on an

0:01:05 > 0:01:05ingredient causing allergic reactions on an unprecedented

0:01:05 > 0:01:07ingredient causing allergic reactions on an unprecedented scale.

0:01:07 > 0:01:07reactions on an unprecedented scale. Nobody

0:01:07 > 0:01:08reactions on an unprecedented scale. Nobody has

0:01:08 > 0:01:08reactions on an unprecedented scale. Nobody has ever

0:01:08 > 0:01:08reactions on an unprecedented scale. Nobody has ever as

0:01:08 > 0:01:09reactions on an unprecedented scale. Nobody has ever as far

0:01:09 > 0:01:09reactions on an unprecedented scale. Nobody has ever as far as

0:01:09 > 0:01:09reactions on an unprecedented scale. Nobody has ever as far as I

0:01:09 > 0:01:10reactions on an unprecedented scale. Nobody has ever as far as I am

0:01:10 > 0:01:10Nobody has ever as far as I am aware

0:01:10 > 0:01:10Nobody has ever as far as I am aware seen

0:01:10 > 0:01:11Nobody has ever as far as I am aware seen something

0:01:11 > 0:01:11Nobody has ever as far as I am aware seen something similar

0:01:11 > 0:01:11Nobody has ever as far as I am aware seen something similar to

0:01:11 > 0:01:12aware seen something similar to this

0:01:12 > 0:01:12aware seen something similar to this a

0:01:12 > 0:01:12aware seen something similar to this a catering,

0:01:12 > 0:01:14aware seen something similar to this a catering, in

0:01:14 > 0:01:14aware seen something similar to this a catering, in Europe

0:01:14 > 0:01:14aware seen something similar to this a catering, in Europe or

0:01:14 > 0:01:14this a catering, in Europe or anywhere

0:01:14 > 0:01:15this a catering, in Europe or anywhere else.

0:01:15 > 0:01:15this a catering, in Europe or anywhere else. --

0:01:15 > 0:01:17this a catering, in Europe or anywhere else. -- occurring.

0:01:17 > 0:01:17this a catering, in Europe or anywhere else. -- occurring. Kevin

0:01:17 > 0:01:17anywhere else. -- occurring. Kevin Bacon

0:01:17 > 0:01:19anywhere else. -- occurring. Kevin Bacon is

0:01:19 > 0:01:19anywhere else. -- occurring. Kevin Bacon is happy

0:01:19 > 0:01:19anywhere else. -- occurring. Kevin Bacon is happy with

0:01:19 > 0:01:19anywhere else. -- occurring. Kevin Bacon is happy with his

0:01:19 > 0:01:21anywhere else. -- occurring. Kevin Bacon is happy with his fast

0:01:21 > 0:01:22anywhere else. -- occurring. Kevin Bacon is happy with his fast EE

0:01:22 > 0:01:22Bacon is happy with his fast EE internet

0:01:22 > 0:01:22Bacon is happy with his fast EE internet speeds.

0:01:22 > 0:01:23Bacon is happy with his fast EE internet speeds. Has

0:01:23 > 0:01:24Bacon is happy with his fast EE internet speeds. Has he

0:01:24 > 0:01:24Bacon is happy with his fast EE internet speeds. Has he tried

0:01:24 > 0:01:24internet speeds. Has he tried making

0:01:24 > 0:01:24internet speeds. Has he tried making a

0:01:24 > 0:01:25internet speeds. Has he tried making a phone

0:01:25 > 0:01:25internet speeds. Has he tried making a phone call?

0:01:25 > 0:01:25internet speeds. Has he tried making a phone call? Plus

0:01:25 > 0:01:27internet speeds. Has he tried making a phone call? Plus NPower,

0:01:27 > 0:01:27making a phone call? Plus NPower, getting

0:01:27 > 0:01:28making a phone call? Plus NPower, getting bills

0:01:28 > 0:01:28making a phone call? Plus NPower, getting bills from,

0:01:28 > 0:01:29making a phone call? Plus NPower, getting bills from, billion

0:01:29 > 0:01:29getting bills from, billion customers

0:01:29 > 0:01:29getting bills from, billion customers and

0:01:29 > 0:01:29getting bills from, billion customers and breaking

0:01:29 > 0:01:30getting bills from, billion customers and breaking into

0:01:30 > 0:01:30getting bills from, billion customers and breaking into their

0:01:30 > 0:01:32customers and breaking into their homes.

0:01:32 > 0:01:32customers and breaking into their homes. And

0:01:32 > 0:01:32customers and breaking into their homes. And put

0:01:32 > 0:01:32customers and breaking into their homes. And put online

0:01:32 > 0:01:33customers and breaking into their homes. And put online for

0:01:33 > 0:01:34homes. And put online for Chessington

0:01:34 > 0:01:34homes. And put online for Chessington World

0:01:34 > 0:01:34homes. And put online for Chessington World of

0:01:34 > 0:01:35homes. And put online for Chessington World of Adventures.

0:01:35 > 0:01:36Chessington World of Adventures. You

0:01:36 > 0:01:36Chessington World of Adventures. You will

0:01:36 > 0:01:36Chessington World of Adventures. You will find

0:01:36 > 0:01:37Chessington World of Adventures. You will find different

0:01:37 > 0:01:38Chessington World of Adventures. You will find different prices

0:01:38 > 0:01:38You will find different prices depending

0:01:38 > 0:01:38You will find different prices depending on

0:01:38 > 0:01:38You will find different prices depending on who

0:01:38 > 0:01:38You will find different prices depending on who you

0:01:38 > 0:01:39You will find different prices depending on who you are.

0:01:39 > 0:01:39You will find different prices depending on who you are. I

0:01:39 > 0:01:40You will find different prices depending on who you are. I cannot

0:01:40 > 0:01:40depending on who you are. I cannot offer

0:01:40 > 0:01:40depending on who you are. I cannot offer you

0:01:40 > 0:01:41depending on who you are. I cannot offer you a

0:01:41 > 0:01:41depending on who you are. I cannot offer you a fun

0:01:41 > 0:01:42depending on who you are. I cannot offer you a fun day

0:01:42 > 0:01:42depending on who you are. I cannot offer you a fun day out.

0:01:42 > 0:01:42depending on who you are. I cannot offer you a fun day out. I

0:01:42 > 0:01:44depending on who you are. I cannot offer you a fun day out. I can

0:01:44 > 0:01:44offer you a fun day out. I can offer

0:01:44 > 0:01:44offer you a fun day out. I can offer you

0:01:44 > 0:01:46offer you a fun day out. I can offer you theatre.

0:01:46 > 0:01:46offer you a fun day out. I can offer you theatre. All

0:01:46 > 0:01:46offer you a fun day out. I can offer you theatre. All great

0:01:46 > 0:01:47offer you theatre. All great players

0:01:47 > 0:01:47offer you theatre. All great players have

0:01:47 > 0:01:47offer you theatre. All great players have a

0:01:47 > 0:01:47offer you theatre. All great players have a balcony

0:01:47 > 0:01:49offer you theatre. All great players have a balcony scene.

0:01:49 > 0:01:49players have a balcony scene. Tonight

0:01:49 > 0:01:49players have a balcony scene. Tonight is

0:01:49 > 0:01:49players have a balcony scene. Tonight is no

0:01:49 > 0:01:50players have a balcony scene. Tonight is no different.

0:01:50 > 0:01:50players have a balcony scene. Tonight is no different. Rogueo,

0:01:50 > 0:01:50Tonight is no different. Rogueo, rogueo,

0:01:50 > 0:01:50Tonight is no different. Rogueo, rogueo, wherefore

0:01:50 > 0:01:51Tonight is no different. Rogueo, rogueo, wherefore art

0:01:51 > 0:01:51Tonight is no different. Rogueo, rogueo, wherefore art thou,

0:01:51 > 0:01:53Tonight is no different. Rogueo, rogueo, wherefore art thou, rogueo?

0:01:53 > 0:01:54rogueo, wherefore art thou, rogueo? If

0:01:54 > 0:01:54rogueo, wherefore art thou, rogueo? If something

0:01:54 > 0:01:54rogueo, wherefore art thou, rogueo? If something happens

0:01:54 > 0:01:55rogueo, wherefore art thou, rogueo? If something happens to

0:01:55 > 0:01:55rogueo, wherefore art thou, rogueo? If something happens to me

0:01:55 > 0:01:57rogueo, wherefore art thou, rogueo? If something happens to me now...

0:01:57 > 0:01:58If something happens to me now... You

0:01:58 > 0:01:58If something happens to me now... You know

0:01:58 > 0:01:59If something happens to me now... You know that?

0:01:59 > 0:01:59If something happens to me now... You know that? Get

0:01:59 > 0:01:59If something happens to me now... You know that? Get out!

0:01:59 > 0:02:00If something happens to me now... You know that? Get out! Just

0:02:00 > 0:02:05If something happens to me now... You know that? Get out! Just go!

0:02:05 > 0:02:06You know that? Get out! Just go! Mustafa

0:02:06 > 0:02:07You know that? Get out! Just go! Mustafa Shahnawaz,

0:02:07 > 0:02:07You know that? Get out! Just go! Mustafa Shahnawaz, boss

0:02:07 > 0:02:07You know that? Get out! Just go! Mustafa Shahnawaz, boss of

0:02:07 > 0:02:08You know that? Get out! Just go! Mustafa Shahnawaz, boss of Grattan

0:02:08 > 0:02:08Mustafa Shahnawaz, boss of Grattan Estates,

0:02:08 > 0:02:09Mustafa Shahnawaz, boss of Grattan Estates, which

0:02:09 > 0:02:09Mustafa Shahnawaz, boss of Grattan Estates, which takes

0:02:09 > 0:02:09Mustafa Shahnawaz, boss of Grattan Estates, which takes money

0:02:09 > 0:02:10Mustafa Shahnawaz, boss of Grattan Estates, which takes money from

0:02:10 > 0:02:10Estates, which takes money from would-be

0:02:10 > 0:02:11Estates, which takes money from would-be tenants

0:02:11 > 0:02:11Estates, which takes money from would-be tenants and

0:02:11 > 0:02:12Estates, which takes money from would-be tenants and keeps

0:02:12 > 0:02:12Estates, which takes money from would-be tenants and keeps it

0:02:12 > 0:02:12would-be tenants and keeps it without

0:02:12 > 0:02:13would-be tenants and keeps it without giving

0:02:13 > 0:02:13would-be tenants and keeps it without giving them

0:02:13 > 0:02:13would-be tenants and keeps it without giving them a

0:02:13 > 0:02:13would-be tenants and keeps it without giving them a roof

0:02:13 > 0:02:13would-be tenants and keeps it without giving them a roof over

0:02:13 > 0:02:14without giving them a roof over their

0:02:14 > 0:02:14without giving them a roof over their head.

0:02:14 > 0:02:15without giving them a roof over their head. Witness

0:02:15 > 0:02:16without giving them a roof over their head. Witness a

0:02:16 > 0:02:16without giving them a roof over their head. Witness a man

0:02:16 > 0:02:16without giving them a roof over their head. Witness a man on

0:02:16 > 0:02:16without giving them a roof over their head. Witness a man on the

0:02:16 > 0:02:16their head. Witness a man on the edge

0:02:16 > 0:02:17their head. Witness a man on the edge later.

0:02:17 > 0:02:21their head. Witness a man on the edge later. First,

0:02:21 > 0:02:21their head. Witness a man on the edge later. First, EE's

0:02:21 > 0:02:21their head. Witness a man on the edge later. First, EE's 4G

0:02:21 > 0:02:21their head. Witness a man on the edge later. First, EE's 4G mobile

0:02:21 > 0:02:23edge later. First, EE's 4G mobile network

0:02:23 > 0:02:24edge later. First, EE's 4G mobile network delivers

0:02:24 > 0:02:24edge later. First, EE's 4G mobile network delivers internet

0:02:24 > 0:02:24edge later. First, EE's 4G mobile network delivers internet speeds

0:02:24 > 0:02:24network delivers internet speeds nine

0:02:24 > 0:02:25network delivers internet speeds nine times

0:02:25 > 0:02:25network delivers internet speeds nine times faster

0:02:25 > 0:02:25network delivers internet speeds nine times faster than

0:02:25 > 0:02:27network delivers internet speeds nine times faster than same

0:02:27 > 0:02:27network delivers internet speeds nine times faster than same might

0:02:27 > 0:02:27nine times faster than same might old

0:02:27 > 0:02:28nine times faster than same might old 3G

0:02:28 > 0:02:28nine times faster than same might old 3G phone.

0:02:28 > 0:02:29nine times faster than same might old 3G phone. 1

0:02:29 > 0:02:29nine times faster than same might old 3G phone. 1 million

0:02:29 > 0:02:30nine times faster than same might old 3G phone. 1 million new

0:02:30 > 0:02:30old 3G phone. 1 million new customers

0:02:30 > 0:02:31old 3G phone. 1 million new customers including

0:02:31 > 0:02:31old 3G phone. 1 million new customers including Kevin

0:02:31 > 0:02:31old 3G phone. 1 million new customers including Kevin Bacon

0:02:31 > 0:02:32old 3G phone. 1 million new customers including Kevin Bacon are

0:02:32 > 0:02:32customers including Kevin Bacon are jumping

0:02:32 > 0:02:33customers including Kevin Bacon are jumping with

0:02:33 > 0:02:33customers including Kevin Bacon are jumping with delight.

0:02:33 > 0:02:33customers including Kevin Bacon are jumping with delight. Beware

0:02:33 > 0:02:34customers including Kevin Bacon are jumping with delight. Beware before

0:02:34 > 0:02:34jumping with delight. Beware before signing

0:02:34 > 0:02:35jumping with delight. Beware before signing up.

0:02:35 > 0:02:35jumping with delight. Beware before signing up. What

0:02:35 > 0:02:36jumping with delight. Beware before signing up. What Kevin

0:02:36 > 0:02:37jumping with delight. Beware before signing up. What Kevin does

0:02:37 > 0:02:37jumping with delight. Beware before signing up. What Kevin does not

0:02:37 > 0:02:37signing up. What Kevin does not tell

0:02:37 > 0:02:37signing up. What Kevin does not tell you,

0:02:37 > 0:02:38signing up. What Kevin does not tell you, Ricky

0:02:38 > 0:02:43signing up. What Kevin does not tell you, Ricky well.

0:02:43 > 0:02:43tell you, Ricky well. --

0:02:43 > 0:02:47tell you, Ricky well. -- will.

0:02:47 > 0:02:47tell you, Ricky well. -- will. The

0:02:47 > 0:02:47tell you, Ricky well. -- will. The guys

0:02:47 > 0:02:47tell you, Ricky well. -- will. The guys have

0:02:47 > 0:02:48tell you, Ricky well. -- will. The guys have gone

0:02:48 > 0:02:48tell you, Ricky well. -- will. The guys have gone bananas.

0:02:48 > 0:02:48-- will. The guys have gone bananas. They

0:02:48 > 0:02:49-- will. The guys have gone bananas. They have

0:02:49 > 0:02:49-- will. The guys have gone bananas. They have done

0:02:49 > 0:02:49-- will. The guys have gone bananas. They have done the

0:02:49 > 0:02:50-- will. The guys have gone bananas. They have done the double.

0:02:50 > 0:02:51-- will. The guys have gone bananas. They have done the double. Faster

0:02:51 > 0:02:51They have done the double. Faster speeds

0:02:51 > 0:02:52They have done the double. Faster speeds and

0:02:52 > 0:02:52They have done the double. Faster speeds and bigger

0:02:52 > 0:02:52They have done the double. Faster speeds and bigger than

0:02:52 > 0:02:52They have done the double. Faster speeds and bigger than any

0:02:52 > 0:02:53They have done the double. Faster speeds and bigger than any other

0:02:53 > 0:02:54speeds and bigger than any other network.

0:02:54 > 0:02:55speeds and bigger than any other network. Fastest

0:02:55 > 0:02:55speeds and bigger than any other network. Fastest mobile

0:02:55 > 0:02:56speeds and bigger than any other network. Fastest mobile internet

0:02:56 > 0:02:56network. Fastest mobile internet speeds

0:02:56 > 0:02:57network. Fastest mobile internet speeds and

0:02:57 > 0:02:57network. Fastest mobile internet speeds and more

0:02:57 > 0:02:58network. Fastest mobile internet speeds and more customers

0:02:58 > 0:02:58network. Fastest mobile internet speeds and more customers than

0:02:58 > 0:02:58network. Fastest mobile internet speeds and more customers than any

0:02:58 > 0:02:58speeds and more customers than any other

0:02:58 > 0:03:00speeds and more customers than any other network.

0:03:00 > 0:03:00speeds and more customers than any other network. It

0:03:00 > 0:03:00speeds and more customers than any other network. It is

0:03:00 > 0:03:00speeds and more customers than any other network. It is no

0:03:00 > 0:03:01speeds and more customers than any other network. It is no wonder

0:03:01 > 0:03:02speeds and more customers than any other network. It is no wonder EE

0:03:02 > 0:03:02other network. It is no wonder EE want

0:03:02 > 0:03:02other network. It is no wonder EE want to

0:03:02 > 0:03:02other network. It is no wonder EE want to make

0:03:02 > 0:03:03other network. It is no wonder EE want to make a

0:03:03 > 0:03:03other network. It is no wonder EE want to make a song

0:03:03 > 0:03:03other network. It is no wonder EE want to make a song and

0:03:03 > 0:03:03other network. It is no wonder EE want to make a song and dance

0:03:03 > 0:03:04other network. It is no wonder EE want to make a song and dance about

0:03:04 > 0:03:04want to make a song and dance about the

0:03:04 > 0:03:04want to make a song and dance about the 4G

0:03:04 > 0:03:05want to make a song and dance about the 4G service.

0:03:05 > 0:03:05want to make a song and dance about the 4G service. The

0:03:05 > 0:03:06want to make a song and dance about the 4G service. The only

0:03:06 > 0:03:06want to make a song and dance about the 4G service. The only problem

0:03:06 > 0:03:07want to make a song and dance about the 4G service. The only problem is

0:03:07 > 0:03:07the 4G service. The only problem is that

0:03:07 > 0:03:08the 4G service. The only problem is that from

0:03:08 > 0:03:08the 4G service. The only problem is that from what

0:03:08 > 0:03:08the 4G service. The only problem is that from what we

0:03:08 > 0:03:08the 4G service. The only problem is that from what we have

0:03:08 > 0:03:09the 4G service. The only problem is that from what we have been

0:03:09 > 0:03:09the 4G service. The only problem is that from what we have been hearing,

0:03:09 > 0:03:09that from what we have been hearing, they

0:03:09 > 0:03:10that from what we have been hearing, they are

0:03:10 > 0:03:10that from what we have been hearing, they are not

0:03:10 > 0:03:10that from what we have been hearing, they are not living

0:03:10 > 0:03:11that from what we have been hearing, they are not living up

0:03:11 > 0:03:11that from what we have been hearing, they are not living up to

0:03:11 > 0:03:12that from what we have been hearing, they are not living up to the

0:03:12 > 0:03:12they are not living up to the promise

0:03:12 > 0:03:12they are not living up to the promise of

0:03:12 > 0:03:12they are not living up to the promise of their

0:03:12 > 0:03:13they are not living up to the promise of their name,

0:03:13 > 0:03:14they are not living up to the promise of their name, everything

0:03:14 > 0:03:15promise of their name, everything everywhere.

0:03:15 > 0:03:15promise of their name, everything everywhere. Ask

0:03:15 > 0:03:15promise of their name, everything everywhere. Ask these

0:03:15 > 0:03:17promise of their name, everything everywhere. Ask these three.

0:03:17 > 0:03:18promise of their name, everything everywhere. Ask these three. 4G,

0:03:18 > 0:03:18everywhere. Ask these three. 4G, internet

0:03:18 > 0:03:18everywhere. Ask these three. 4G, internet is

0:03:18 > 0:03:19everywhere. Ask these three. 4G, internet is great,

0:03:19 > 0:03:19everywhere. Ask these three. 4G, internet is great, there

0:03:19 > 0:03:20everywhere. Ask these three. 4G, internet is great, there calls

0:03:20 > 0:03:20everywhere. Ask these three. 4G, internet is great, there calls not

0:03:20 > 0:03:20internet is great, there calls not so

0:03:20 > 0:03:23internet is great, there calls not so much.

0:03:23 > 0:03:24internet is great, there calls not so much. I

0:03:24 > 0:03:24internet is great, there calls not so much. I can

0:03:24 > 0:03:24internet is great, there calls not so much. I can never

0:03:24 > 0:03:24internet is great, there calls not so much. I can never make

0:03:24 > 0:03:25internet is great, there calls not so much. I can never make and

0:03:25 > 0:03:25so much. I can never make and receive

0:03:25 > 0:03:25so much. I can never make and receive phone

0:03:25 > 0:03:29so much. I can never make and receive phone calls.

0:03:29 > 0:03:30so much. I can never make and receive phone calls. 4G,

0:03:30 > 0:03:30so much. I can never make and receive phone calls. 4G, guaranteed

0:03:30 > 0:03:31receive phone calls. 4G, guaranteed call

0:03:31 > 0:03:32receive phone calls. 4G, guaranteed call phobia.

0:03:32 > 0:03:32receive phone calls. 4G, guaranteed call phobia. Many

0:03:32 > 0:03:32receive phone calls. 4G, guaranteed call phobia. Many of

0:03:32 > 0:03:32receive phone calls. 4G, guaranteed call phobia. Many of you

0:03:32 > 0:03:33receive phone calls. 4G, guaranteed call phobia. Many of you say

0:03:33 > 0:03:33receive phone calls. 4G, guaranteed call phobia. Many of you say that

0:03:33 > 0:03:33call phobia. Many of you say that where

0:03:33 > 0:03:33call phobia. Many of you say that where ever

0:03:33 > 0:03:34call phobia. Many of you say that where ever you

0:03:34 > 0:03:34call phobia. Many of you say that where ever you are,

0:03:34 > 0:03:34call phobia. Many of you say that where ever you are, when

0:03:34 > 0:03:34call phobia. Many of you say that where ever you are, when you

0:03:34 > 0:03:35call phobia. Many of you say that where ever you are, when you try

0:03:35 > 0:03:35call phobia. Many of you say that where ever you are, when you try to

0:03:35 > 0:03:35where ever you are, when you try to make

0:03:35 > 0:03:35where ever you are, when you try to make a

0:03:35 > 0:03:37where ever you are, when you try to make a phone

0:03:37 > 0:03:37where ever you are, when you try to make a phone call

0:03:37 > 0:03:38where ever you are, when you try to make a phone call on

0:03:38 > 0:03:39where ever you are, when you try to make a phone call on a

0:03:39 > 0:03:39where ever you are, when you try to make a phone call on a EE

0:03:39 > 0:03:39where ever you are, when you try to make a phone call on a EE 4G

0:03:39 > 0:03:40where ever you are, when you try to make a phone call on a EE 4G phone,

0:03:40 > 0:03:41make a phone call on a EE 4G phone, you

0:03:41 > 0:03:41make a phone call on a EE 4G phone, you cannot

0:03:41 > 0:03:41make a phone call on a EE 4G phone, you cannot stay

0:03:41 > 0:03:44make a phone call on a EE 4G phone, you cannot stay connected.

0:03:44 > 0:03:44make a phone call on a EE 4G phone, you cannot stay connected. Since

0:03:44 > 0:03:44make a phone call on a EE 4G phone, you cannot stay connected. Since it

0:03:44 > 0:03:44you cannot stay connected. Since it launched

0:03:44 > 0:03:45you cannot stay connected. Since it launched in

0:03:45 > 0:03:45you cannot stay connected. Since it launched in October

0:03:45 > 0:03:45you cannot stay connected. Since it launched in October last

0:03:45 > 0:03:46you cannot stay connected. Since it launched in October last year,

0:03:46 > 0:03:47you cannot stay connected. Since it launched in October last year, we

0:03:47 > 0:03:47launched in October last year, we have

0:03:47 > 0:03:47launched in October last year, we have had

0:03:47 > 0:03:48launched in October last year, we have had a

0:03:48 > 0:03:48launched in October last year, we have had a stream

0:03:48 > 0:03:48launched in October last year, we have had a stream of

0:03:48 > 0:03:48have had a stream of complaints from

0:03:48 > 0:03:49have had a stream of complaints from customers

0:03:49 > 0:03:49have had a stream of complaints from customers saying

0:03:49 > 0:03:51have had a stream of complaints from customers saying that

0:03:51 > 0:03:51have had a stream of complaints from customers saying that although

0:03:51 > 0:03:51from customers saying that although internet

0:03:51 > 0:03:51from customers saying that although internet speeds

0:03:51 > 0:03:51from customers saying that although internet speeds are

0:03:51 > 0:03:53from customers saying that although internet speeds are faster,

0:03:53 > 0:03:53from customers saying that although internet speeds are faster, the

0:03:53 > 0:03:54internet speeds are faster, the telephone

0:03:54 > 0:03:54internet speeds are faster, the telephone service

0:03:54 > 0:03:54internet speeds are faster, the telephone service is

0:03:54 > 0:03:54internet speeds are faster, the telephone service is worse

0:03:54 > 0:03:55internet speeds are faster, the telephone service is worse than

0:03:55 > 0:03:55internet speeds are faster, the telephone service is worse than it

0:03:55 > 0:03:55telephone service is worse than it has

0:03:55 > 0:03:55telephone service is worse than it has ever

0:03:55 > 0:03:57telephone service is worse than it has ever been.

0:03:57 > 0:03:57telephone service is worse than it has ever been. I

0:03:57 > 0:03:58telephone service is worse than it has ever been. I regularly

0:03:58 > 0:03:58telephone service is worse than it has ever been. I regularly have

0:03:58 > 0:03:58has ever been. I regularly have phone

0:03:58 > 0:03:58has ever been. I regularly have phone calls

0:03:58 > 0:03:59has ever been. I regularly have phone calls dropped.

0:03:59 > 0:04:00has ever been. I regularly have phone calls dropped. You

0:04:00 > 0:04:00has ever been. I regularly have phone calls dropped. You cannot

0:04:00 > 0:04:01phone calls dropped. You cannot make

0:04:01 > 0:04:01phone calls dropped. You cannot make or

0:04:01 > 0:04:02phone calls dropped. You cannot make or receive

0:04:02 > 0:04:02phone calls dropped. You cannot make or receive a

0:04:02 > 0:04:02phone calls dropped. You cannot make or receive a call

0:04:02 > 0:04:03phone calls dropped. You cannot make or receive a call despite

0:04:03 > 0:04:03make or receive a call despite having

0:04:03 > 0:04:03make or receive a call despite having a

0:04:03 > 0:04:05make or receive a call despite having a signal.

0:04:05 > 0:04:05make or receive a call despite having a signal. I

0:04:05 > 0:04:06make or receive a call despite having a signal. I had

0:04:06 > 0:04:06make or receive a call despite having a signal. I had problems

0:04:06 > 0:04:06having a signal. I had problems with

0:04:06 > 0:04:06having a signal. I had problems with having

0:04:06 > 0:04:07having a signal. I had problems with having their

0:04:07 > 0:04:07having a signal. I had problems with having their coverage

0:04:07 > 0:04:08having a signal. I had problems with having their coverage when

0:04:08 > 0:04:08having a signal. I had problems with having their coverage when I

0:04:08 > 0:04:08with having their coverage when I was

0:04:08 > 0:04:08with having their coverage when I was out

0:04:08 > 0:04:08with having their coverage when I was out and

0:04:08 > 0:04:16with having their coverage when I was out and about.

0:04:16 > 0:04:16with having their coverage when I was out and about. There

0:04:16 > 0:04:17with having their coverage when I was out and about. There I

0:04:17 > 0:04:17with having their coverage when I was out and about. There I have

0:04:17 > 0:04:18was out and about. There I have reconnected,

0:04:18 > 0:04:18was out and about. There I have reconnected, others

0:04:18 > 0:04:18was out and about. There I have reconnected, others are

0:04:18 > 0:04:19was out and about. There I have reconnected, others are clearly

0:04:19 > 0:04:19was out and about. There I have reconnected, others are clearly not

0:04:19 > 0:04:19reconnected, others are clearly not able

0:04:19 > 0:04:20reconnected, others are clearly not able to.

0:04:20 > 0:04:20reconnected, others are clearly not able to. What

0:04:20 > 0:04:21reconnected, others are clearly not able to. What is

0:04:21 > 0:04:21reconnected, others are clearly not able to. What is causing

0:04:21 > 0:04:22reconnected, others are clearly not able to. What is causing the

0:04:22 > 0:04:22able to. What is causing the problem?

0:04:22 > 0:04:22able to. What is causing the problem? It

0:04:22 > 0:04:23able to. What is causing the problem? It is

0:04:23 > 0:04:23able to. What is causing the problem? It is difficult

0:04:23 > 0:04:23able to. What is causing the problem? It is difficult to

0:04:23 > 0:04:24able to. What is causing the problem? It is difficult to say

0:04:24 > 0:04:24able to. What is causing the problem? It is difficult to say for

0:04:24 > 0:04:25problem? It is difficult to say for sure.

0:04:25 > 0:04:25problem? It is difficult to say for sure. There

0:04:25 > 0:04:25problem? It is difficult to say for sure. There are

0:04:25 > 0:04:25problem? It is difficult to say for sure. There are different

0:04:25 > 0:04:31problem? It is difficult to say for sure. There are different theories.

0:04:31 > 0:04:31sure. There are different theories. While

0:04:31 > 0:04:32sure. There are different theories. While the

0:04:32 > 0:04:32sure. There are different theories. While the network

0:04:32 > 0:04:33sure. There are different theories. While the network has

0:04:33 > 0:04:33sure. There are different theories. While the network has improved

0:04:33 > 0:04:34While the network has improved internet

0:04:34 > 0:04:34While the network has improved internet speed

0:04:34 > 0:04:34While the network has improved internet speed significantly,

0:04:34 > 0:04:35While the network has improved internet speed significantly, you

0:04:35 > 0:04:35internet speed significantly, you might

0:04:35 > 0:04:36internet speed significantly, you might be

0:04:36 > 0:04:36internet speed significantly, you might be surprised

0:04:36 > 0:04:37internet speed significantly, you might be surprised to

0:04:37 > 0:04:37internet speed significantly, you might be surprised to hear

0:04:37 > 0:04:38internet speed significantly, you might be surprised to hear that

0:04:38 > 0:04:39internet speed significantly, you might be surprised to hear that EE

0:04:39 > 0:04:39might be surprised to hear that EE is

0:04:39 > 0:04:39might be surprised to hear that EE is not

0:04:39 > 0:04:40might be surprised to hear that EE is not actually

0:04:40 > 0:04:40might be surprised to hear that EE is not actually used

0:04:40 > 0:04:40might be surprised to hear that EE is not actually used to

0:04:40 > 0:04:40might be surprised to hear that EE is not actually used to make

0:04:40 > 0:04:41might be surprised to hear that EE is not actually used to make phone

0:04:41 > 0:04:43is not actually used to make phone calls.

0:04:43 > 0:04:43is not actually used to make phone calls. It

0:04:43 > 0:04:44is not actually used to make phone calls. It has

0:04:44 > 0:04:44is not actually used to make phone calls. It has potentially

0:04:44 > 0:04:45is not actually used to make phone calls. It has potentially fast

0:04:45 > 0:04:45is not actually used to make phone calls. It has potentially fast data

0:04:45 > 0:04:46calls. It has potentially fast data speed

0:04:46 > 0:04:46calls. It has potentially fast data speed but

0:04:46 > 0:04:46calls. It has potentially fast data speed but does

0:04:46 > 0:04:46calls. It has potentially fast data speed but does not

0:04:46 > 0:04:47calls. It has potentially fast data speed but does not yet support,

0:04:47 > 0:04:48calls. It has potentially fast data speed but does not yet support, on

0:04:48 > 0:04:48speed but does not yet support, on its

0:04:48 > 0:04:48speed but does not yet support, on its own,

0:04:48 > 0:04:52speed but does not yet support, on its own, phone-calls.

0:04:52 > 0:04:52speed but does not yet support, on its own, phone-calls. 4G

0:04:52 > 0:04:52speed but does not yet support, on its own, phone-calls. 4G phones

0:04:52 > 0:04:53its own, phone-calls. 4G phones drop

0:04:53 > 0:04:53its own, phone-calls. 4G phones drop back

0:04:53 > 0:04:54its own, phone-calls. 4G phones drop back to

0:04:54 > 0:04:54its own, phone-calls. 4G phones drop back to using

0:04:54 > 0:04:55its own, phone-calls. 4G phones drop back to using the

0:04:55 > 0:04:55its own, phone-calls. 4G phones drop back to using the 3G

0:04:55 > 0:04:55its own, phone-calls. 4G phones drop back to using the 3G network

0:04:55 > 0:04:55drop back to using the 3G network for

0:04:55 > 0:04:57drop back to using the 3G network for phone-calls.

0:04:57 > 0:04:58drop back to using the 3G network for phone-calls. 3G

0:04:58 > 0:04:58drop back to using the 3G network for phone-calls. 3G is

0:04:58 > 0:04:58drop back to using the 3G network for phone-calls. 3G is the

0:04:58 > 0:04:59drop back to using the 3G network for phone-calls. 3G is the earlier

0:04:59 > 0:04:59for phone-calls. 3G is the earlier version

0:04:59 > 0:04:59for phone-calls. 3G is the earlier version of

0:04:59 > 0:04:59for phone-calls. 3G is the earlier version of the

0:04:59 > 0:05:00for phone-calls. 3G is the earlier version of the mobile

0:05:00 > 0:05:00for phone-calls. 3G is the earlier version of the mobile technology

0:05:00 > 0:05:00version of the mobile technology most

0:05:00 > 0:05:02version of the mobile technology most use.

0:05:02 > 0:05:02version of the mobile technology most use. If

0:05:02 > 0:05:03version of the mobile technology most use. If we

0:05:03 > 0:05:03version of the mobile technology most use. If we are

0:05:03 > 0:05:04version of the mobile technology most use. If we are not

0:05:04 > 0:05:04version of the mobile technology most use. If we are not looking

0:05:04 > 0:05:04most use. If we are not looking after

0:05:04 > 0:05:05most use. If we are not looking after faults

0:05:05 > 0:05:05most use. If we are not looking after faults with

0:05:05 > 0:05:05most use. If we are not looking after faults with the

0:05:05 > 0:05:06most use. If we are not looking after faults with the 4G itself,

0:05:06 > 0:05:06after faults with the 4G itself, where

0:05:06 > 0:05:07after faults with the 4G itself, where else

0:05:07 > 0:05:07after faults with the 4G itself, where else could

0:05:07 > 0:05:07after faults with the 4G itself, where else could the

0:05:07 > 0:05:07after faults with the 4G itself, where else could the problem

0:05:07 > 0:05:09after faults with the 4G itself, where else could the problem lie?

0:05:09 > 0:05:10where else could the problem lie? The

0:05:10 > 0:05:10where else could the problem lie? The phone

0:05:10 > 0:05:11where else could the problem lie? The phone so

0:05:11 > 0:05:11where else could the problem lie? The phone so that

0:05:11 > 0:05:11where else could the problem lie? The phone so that the

0:05:11 > 0:05:11where else could the problem lie? The phone so that the redesign

0:05:11 > 0:05:12where else could the problem lie? The phone so that the redesign to

0:05:12 > 0:05:12The phone so that the redesign to support

0:05:12 > 0:05:12The phone so that the redesign to support 4G.

0:05:12 > 0:05:13The phone so that the redesign to support 4G. The

0:05:13 > 0:05:14The phone so that the redesign to support 4G. The chips,

0:05:14 > 0:05:14The phone so that the redesign to support 4G. The chips, radio

0:05:14 > 0:05:15support 4G. The chips, radio components,

0:05:15 > 0:05:16support 4G. The chips, radio components, software,

0:05:16 > 0:05:16support 4G. The chips, radio components, software, it

0:05:16 > 0:05:16support 4G. The chips, radio components, software, it is

0:05:16 > 0:05:18components, software, it is different.

0:05:18 > 0:05:19components, software, it is different. If the

0:05:19 > 0:05:19components, software, it is different. If the technology

0:05:19 > 0:05:20components, software, it is different. If the technology had

0:05:20 > 0:05:20components, software, it is different. If the technology had to

0:05:20 > 0:05:20different. If the technology had to be

0:05:20 > 0:05:20different. If the technology had to be redesigned

0:05:20 > 0:05:20different. If the technology had to be redesigned to

0:05:20 > 0:05:21different. If the technology had to be redesigned to accommodate

0:05:21 > 0:05:21different. If the technology had to be redesigned to accommodate the

0:05:21 > 0:05:21be redesigned to accommodate the new

0:05:21 > 0:05:23be redesigned to accommodate the new servers,

0:05:23 > 0:05:23be redesigned to accommodate the new servers, maybe

0:05:23 > 0:05:24be redesigned to accommodate the new servers, maybe the

0:05:24 > 0:05:24be redesigned to accommodate the new servers, maybe the handsets are

0:05:24 > 0:05:24new servers, maybe the handsets are out

0:05:24 > 0:05:25new servers, maybe the handsets are out of

0:05:25 > 0:05:27new servers, maybe the handsets are out of step.

0:05:27 > 0:05:27new servers, maybe the handsets are out of step. Time

0:05:27 > 0:05:28new servers, maybe the handsets are out of step. Time to

0:05:28 > 0:05:28new servers, maybe the handsets are out of step. Time to catch

0:05:28 > 0:05:28new servers, maybe the handsets are out of step. Time to catch my

0:05:28 > 0:05:28out of step. Time to catch my breath

0:05:28 > 0:05:29out of step. Time to catch my breath and

0:05:29 > 0:05:30out of step. Time to catch my breath and catch

0:05:30 > 0:05:32out of step. Time to catch my breath and catch up

0:05:32 > 0:05:32out of step. Time to catch my breath and catch up with

0:05:32 > 0:05:33out of step. Time to catch my breath and catch up with an

0:05:33 > 0:05:34out of step. Time to catch my breath and catch up with an EE

0:05:34 > 0:05:34breath and catch up with an EE customer

0:05:34 > 0:05:35breath and catch up with an EE customer and

0:05:35 > 0:05:35breath and catch up with an EE customer and owner

0:05:35 > 0:05:35breath and catch up with an EE customer and owner of

0:05:35 > 0:05:36breath and catch up with an EE customer and owner of a

0:05:36 > 0:05:36breath and catch up with an EE customer and owner of a review

0:05:36 > 0:05:37customer and owner of a review website.

0:05:37 > 0:05:37customer and owner of a review website. He

0:05:37 > 0:05:37customer and owner of a review website. He has

0:05:37 > 0:05:38customer and owner of a review website. He has had

0:05:38 > 0:05:38customer and owner of a review website. He has had problems

0:05:38 > 0:05:39website. He has had problems receiving

0:05:39 > 0:05:39website. He has had problems receiving phone

0:05:39 > 0:05:39website. He has had problems receiving phone calls.

0:05:39 > 0:05:40website. He has had problems receiving phone calls. You

0:05:40 > 0:05:40website. He has had problems receiving phone calls. You thought

0:05:40 > 0:05:41receiving phone calls. You thought it

0:05:41 > 0:05:41receiving phone calls. You thought it was

0:05:41 > 0:05:41receiving phone calls. You thought it was a

0:05:41 > 0:05:41receiving phone calls. You thought it was a problem

0:05:41 > 0:05:42receiving phone calls. You thought it was a problem with

0:05:42 > 0:05:42receiving phone calls. You thought it was a problem with a

0:05:42 > 0:05:43receiving phone calls. You thought it was a problem with a handset?

0:05:43 > 0:05:45receiving phone calls. You thought it was a problem with a handset? I

0:05:45 > 0:05:45it was a problem with a handset? I put

0:05:45 > 0:05:45it was a problem with a handset? I put my

0:05:45 > 0:05:45it was a problem with a handset? I put my Sim

0:05:45 > 0:05:45it was a problem with a handset? I put my Sim card

0:05:45 > 0:05:46it was a problem with a handset? I put my Sim card in

0:05:46 > 0:05:47it was a problem with a handset? I put my Sim card in a

0:05:47 > 0:05:47it was a problem with a handset? I put my Sim card in a total of

0:05:47 > 0:05:51it was a problem with a handset? I put my Sim card in a total of eight

0:05:51 > 0:05:52put my Sim card in a total of eight mobile

0:05:52 > 0:05:53put my Sim card in a total of eight mobile phone

0:05:53 > 0:05:53put my Sim card in a total of eight mobile phone switch

0:05:53 > 0:05:53put my Sim card in a total of eight mobile phone switch our

0:05:53 > 0:05:55put my Sim card in a total of eight mobile phone switch our 4G.

0:05:55 > 0:05:55put my Sim card in a total of eight mobile phone switch our 4G. The

0:05:55 > 0:05:56mobile phone switch our 4G. The service

0:05:56 > 0:05:57mobile phone switch our 4G. The service worked

0:05:57 > 0:05:57mobile phone switch our 4G. The service worked in

0:05:57 > 0:05:57mobile phone switch our 4G. The service worked in all

0:05:57 > 0:05:57mobile phone switch our 4G. The service worked in all eight

0:05:57 > 0:05:58service worked in all eight handsets.

0:05:58 > 0:05:58service worked in all eight handsets. How

0:05:58 > 0:05:58service worked in all eight handsets. How did

0:05:58 > 0:05:59service worked in all eight handsets. How did they

0:05:59 > 0:05:59service worked in all eight handsets. How did they cope

0:05:59 > 0:05:59service worked in all eight handsets. How did they cope with

0:05:59 > 0:05:59handsets. How did they cope with phone

0:05:59 > 0:06:00handsets. How did they cope with phone calls?

0:06:00 > 0:06:01handsets. How did they cope with phone calls? No

0:06:01 > 0:06:01handsets. How did they cope with phone calls? No matter

0:06:01 > 0:06:02handsets. How did they cope with phone calls? No matter what

0:06:02 > 0:06:02handsets. How did they cope with phone calls? No matter what the

0:06:02 > 0:06:02phone calls? No matter what the location

0:06:02 > 0:06:02phone calls? No matter what the location I

0:06:02 > 0:06:03phone calls? No matter what the location I had

0:06:03 > 0:06:03phone calls? No matter what the location I had the

0:06:03 > 0:06:04phone calls? No matter what the location I had the issue

0:06:04 > 0:06:04phone calls? No matter what the location I had the issue of

0:06:04 > 0:06:04location I had the issue of sometimes

0:06:04 > 0:06:05location I had the issue of sometimes not

0:06:05 > 0:06:05location I had the issue of sometimes not receiving

0:06:05 > 0:06:05location I had the issue of sometimes not receiving phone

0:06:05 > 0:06:06location I had the issue of sometimes not receiving phone calls

0:06:06 > 0:06:06sometimes not receiving phone calls and

0:06:06 > 0:06:06sometimes not receiving phone calls and they

0:06:06 > 0:06:06sometimes not receiving phone calls and they went

0:06:06 > 0:06:06sometimes not receiving phone calls and they went straight

0:06:06 > 0:06:07sometimes not receiving phone calls and they went straight to

0:06:07 > 0:06:09sometimes not receiving phone calls and they went straight to voicemail.

0:06:09 > 0:06:09and they went straight to voicemail. It

0:06:09 > 0:06:10and they went straight to voicemail. It would

0:06:10 > 0:06:10and they went straight to voicemail. It would appear

0:06:10 > 0:06:10and they went straight to voicemail. It would appear it

0:06:10 > 0:06:11and they went straight to voicemail. It would appear it is

0:06:11 > 0:06:11and they went straight to voicemail. It would appear it is not

0:06:11 > 0:06:11and they went straight to voicemail. It would appear it is not the

0:06:11 > 0:06:12It would appear it is not the handset.

0:06:12 > 0:06:12It would appear it is not the handset. That

0:06:12 > 0:06:12It would appear it is not the handset. That leads

0:06:12 > 0:06:12It would appear it is not the handset. That leads us

0:06:12 > 0:06:13It would appear it is not the handset. That leads us back,

0:06:13 > 0:06:13It would appear it is not the handset. That leads us back, once

0:06:13 > 0:06:14handset. That leads us back, once again,

0:06:14 > 0:06:14handset. That leads us back, once again, to

0:06:14 > 0:06:15handset. That leads us back, once again, to the

0:06:15 > 0:06:15handset. That leads us back, once again, to the EE

0:06:15 > 0:06:16handset. That leads us back, once again, to the EE network

0:06:16 > 0:06:23handset. That leads us back, once again, to the EE network itself.

0:06:23 > 0:06:25again, to the EE network itself. The

0:06:25 > 0:06:25again, to the EE network itself. The switch

0:06:25 > 0:06:26again, to the EE network itself. The switch from

0:06:26 > 0:06:26again, to the EE network itself. The switch from 4G

0:06:26 > 0:06:26again, to the EE network itself. The switch from 4G down

0:06:26 > 0:06:27again, to the EE network itself. The switch from 4G down to

0:06:27 > 0:06:27again, to the EE network itself. The switch from 4G down to 3G

0:06:27 > 0:06:27The switch from 4G down to 3G to make

0:06:27 > 0:06:27The switch from 4G down to 3G to make phone

0:06:27 > 0:06:27The switch from 4G down to 3G to make phone calls

0:06:27 > 0:06:28The switch from 4G down to 3G to make phone calls was

0:06:28 > 0:06:29The switch from 4G down to 3G to make phone calls was always

0:06:29 > 0:06:29make phone calls was always designed

0:06:29 > 0:06:29make phone calls was always designed as

0:06:29 > 0:06:29make phone calls was always designed as a

0:06:29 > 0:06:30make phone calls was always designed as a temporary

0:06:30 > 0:06:30make phone calls was always designed as a temporary solution

0:06:30 > 0:06:30make phone calls was always designed as a temporary solution so

0:06:30 > 0:06:31designed as a temporary solution so maybe

0:06:31 > 0:06:31designed as a temporary solution so maybe this

0:06:31 > 0:06:32designed as a temporary solution so maybe this method

0:06:32 > 0:06:32designed as a temporary solution so maybe this method does

0:06:32 > 0:06:32designed as a temporary solution so maybe this method does not

0:06:32 > 0:06:33designed as a temporary solution so maybe this method does not work

0:06:33 > 0:06:34maybe this method does not work properly.

0:06:34 > 0:06:35maybe this method does not work properly. There

0:06:35 > 0:06:35maybe this method does not work properly. There are

0:06:35 > 0:06:35maybe this method does not work properly. There are lots

0:06:35 > 0:06:35maybe this method does not work properly. There are lots of

0:06:35 > 0:06:37properly. There are lots of independent

0:06:37 > 0:06:37properly. There are lots of independent systems

0:06:37 > 0:06:37properly. There are lots of independent systems in

0:06:37 > 0:06:37properly. There are lots of independent systems in the

0:06:37 > 0:06:38properly. There are lots of independent systems in the that

0:06:38 > 0:06:38independent systems in the that work

0:06:38 > 0:06:38independent systems in the that work which

0:06:38 > 0:06:38independent systems in the that work which have

0:06:38 > 0:06:38independent systems in the that work which have to

0:06:38 > 0:06:39independent systems in the that work which have to speak

0:06:39 > 0:06:39independent systems in the that work which have to speak to

0:06:39 > 0:06:39independent systems in the that work which have to speak to each

0:06:39 > 0:06:39work which have to speak to each other

0:06:39 > 0:06:40work which have to speak to each other and

0:06:40 > 0:06:40work which have to speak to each other and there

0:06:40 > 0:06:40work which have to speak to each other and there is

0:06:40 > 0:06:41work which have to speak to each other and there is plenty

0:06:41 > 0:06:41work which have to speak to each other and there is plenty of

0:06:41 > 0:06:42work which have to speak to each other and there is plenty of room

0:06:42 > 0:06:42other and there is plenty of room for

0:06:42 > 0:06:42other and there is plenty of room for the

0:06:42 > 0:06:43other and there is plenty of room for the occasional

0:06:43 > 0:06:45other and there is plenty of room for the occasional glitch.

0:06:45 > 0:06:45other and there is plenty of room for the occasional glitch. The

0:06:45 > 0:06:46for the occasional glitch. The problems

0:06:46 > 0:06:46for the occasional glitch. The problems could

0:06:46 > 0:06:46for the occasional glitch. The problems could be

0:06:46 > 0:06:47for the occasional glitch. The problems could be something

0:06:47 > 0:06:48for the occasional glitch. The problems could be something to

0:06:48 > 0:06:48for the occasional glitch. The problems could be something to do

0:06:48 > 0:06:48problems could be something to do with

0:06:48 > 0:06:49problems could be something to do with the

0:06:49 > 0:06:49problems could be something to do with the switching

0:06:49 > 0:06:50problems could be something to do with the switching process.

0:06:50 > 0:06:50problems could be something to do with the switching process. There

0:06:50 > 0:06:50with the switching process. There is

0:06:50 > 0:06:50with the switching process. There is another

0:06:50 > 0:06:51with the switching process. There is another possibility,

0:06:51 > 0:06:53with the switching process. There is another possibility, dropping

0:06:53 > 0:06:53is another possibility, dropping down

0:06:53 > 0:06:53is another possibility, dropping down from

0:06:53 > 0:06:53is another possibility, dropping down from 4G

0:06:53 > 0:06:54is another possibility, dropping down from 4G might

0:06:54 > 0:06:56is another possibility, dropping down from 4G might put

0:06:56 > 0:06:56is another possibility, dropping down from 4G might put EE's

0:06:56 > 0:06:56down from 4G might put EE's existing

0:06:56 > 0:06:57down from 4G might put EE's existing 3G

0:06:57 > 0:06:57down from 4G might put EE's existing 3G system

0:06:57 > 0:06:58down from 4G might put EE's existing 3G system under

0:06:58 > 0:06:58down from 4G might put EE's existing 3G system under too

0:06:58 > 0:06:58down from 4G might put EE's existing 3G system under too much

0:06:58 > 0:07:03existing 3G system under too much strain.

0:07:03 > 0:07:04existing 3G system under too much strain. It

0:07:04 > 0:07:04existing 3G system under too much strain. It is

0:07:04 > 0:07:04existing 3G system under too much strain. It is what

0:07:04 > 0:07:05existing 3G system under too much strain. It is what this

0:07:05 > 0:07:05existing 3G system under too much strain. It is what this person

0:07:05 > 0:07:06strain. It is what this person things.

0:07:06 > 0:07:06strain. It is what this person things. She did

0:07:06 > 0:07:06strain. It is what this person things. She did not

0:07:06 > 0:07:07strain. It is what this person things. She did not have

0:07:07 > 0:07:07strain. It is what this person things. She did not have a

0:07:07 > 0:07:07strain. It is what this person things. She did not have a problem

0:07:07 > 0:07:07things. She did not have a problem with

0:07:07 > 0:07:08things. She did not have a problem with the

0:07:08 > 0:07:11things. She did not have a problem with the 3G phone

0:07:11 > 0:07:12things. She did not have a problem with the 3G phone until

0:07:12 > 0:07:13things. She did not have a problem with the 3G phone until EE

0:07:13 > 0:07:13things. She did not have a problem with the 3G phone until EE arrived

0:07:13 > 0:07:13with the 3G phone until EE arrived on

0:07:13 > 0:07:13with the 3G phone until EE arrived on the

0:07:13 > 0:07:14with the 3G phone until EE arrived on the scene.

0:07:14 > 0:07:15with the 3G phone until EE arrived on the scene. I

0:07:15 > 0:07:15with the 3G phone until EE arrived on the scene. I was

0:07:15 > 0:07:15with the 3G phone until EE arrived on the scene. I was on

0:07:15 > 0:07:15with the 3G phone until EE arrived on the scene. I was on Timo

0:07:15 > 0:07:16with the 3G phone until EE arrived on the scene. I was on Timo Boll

0:07:16 > 0:07:16on the scene. I was on Timo Boll and

0:07:16 > 0:07:16on the scene. I was on Timo Boll and had

0:07:16 > 0:07:16on the scene. I was on Timo Boll and had their

0:07:16 > 0:07:17on the scene. I was on Timo Boll and had their problems

0:07:17 > 0:07:17on the scene. I was on Timo Boll and had their problems and

0:07:17 > 0:07:17on the scene. I was on Timo Boll and had their problems and I

0:07:17 > 0:07:17on the scene. I was on Timo Boll and had their problems and I was

0:07:17 > 0:07:18on the scene. I was on Timo Boll and had their problems and I was a

0:07:18 > 0:07:18and had their problems and I was a happy

0:07:18 > 0:07:22and had their problems and I was a happy customer.

0:07:22 > 0:07:22and had their problems and I was a happy customer. --

0:07:22 > 0:07:26and had their problems and I was a happy customer. -- Tmobile.

0:07:26 > 0:07:26and had their problems and I was a happy customer. -- Tmobile. She

0:07:26 > 0:07:26happy customer. -- Tmobile. She upgraded

0:07:26 > 0:07:27happy customer. -- Tmobile. She upgraded to

0:07:27 > 0:07:28happy customer. -- Tmobile. She upgraded to 4G

0:07:28 > 0:07:28happy customer. -- Tmobile. She upgraded to 4G but

0:07:28 > 0:07:29happy customer. -- Tmobile. She upgraded to 4G but the

0:07:29 > 0:07:29happy customer. -- Tmobile. She upgraded to 4G but the news service

0:07:29 > 0:07:29upgraded to 4G but the news service was

0:07:29 > 0:07:30upgraded to 4G but the news service was worse.

0:07:30 > 0:07:31upgraded to 4G but the news service was worse. I

0:07:31 > 0:07:31upgraded to 4G but the news service was worse. I have

0:07:31 > 0:07:32upgraded to 4G but the news service was worse. I have problems

0:07:32 > 0:07:32was worse. I have problems receiving

0:07:32 > 0:07:32was worse. I have problems receiving phone

0:07:32 > 0:07:33was worse. I have problems receiving phone calls.

0:07:33 > 0:07:33was worse. I have problems receiving phone calls. When

0:07:33 > 0:07:33was worse. I have problems receiving phone calls. When I

0:07:33 > 0:07:34was worse. I have problems receiving phone calls. When I do

0:07:34 > 0:07:34receiving phone calls. When I do have

0:07:34 > 0:07:39receiving phone calls. When I do have calls,

0:07:39 > 0:07:39receiving phone calls. When I do have calls, it

0:07:39 > 0:07:39receiving phone calls. When I do have calls, it is not

0:07:39 > 0:07:39receiving phone calls. When I do have calls, it is not good

0:07:39 > 0:07:40receiving phone calls. When I do have calls, it is not good and

0:07:40 > 0:07:40receiving phone calls. When I do have calls, it is not good and they

0:07:40 > 0:07:40have calls, it is not good and they say

0:07:40 > 0:07:40have calls, it is not good and they say they

0:07:40 > 0:07:41have calls, it is not good and they say they will

0:07:41 > 0:07:41have calls, it is not good and they say they will work

0:07:41 > 0:07:41have calls, it is not good and they say they will work on

0:07:41 > 0:07:42have calls, it is not good and they say they will work on the

0:07:42 > 0:07:42have calls, it is not good and they say they will work on the network.

0:07:42 > 0:07:43say they will work on the network. We

0:07:43 > 0:07:43say they will work on the network. We have

0:07:43 > 0:07:43say they will work on the network. We have heard

0:07:43 > 0:07:44say they will work on the network. We have heard the

0:07:44 > 0:07:44say they will work on the network. We have heard the same

0:07:44 > 0:07:45say they will work on the network. We have heard the same from

0:07:45 > 0:07:45say they will work on the network. We have heard the same from other

0:07:45 > 0:07:46We have heard the same from other customers.

0:07:46 > 0:07:46We have heard the same from other customers. Why

0:07:46 > 0:07:46We have heard the same from other customers. Why might

0:07:46 > 0:07:46We have heard the same from other customers. Why might there

0:07:46 > 0:07:50We have heard the same from other customers. Why might there be

0:07:50 > 0:07:50customers. Why might there be problems

0:07:50 > 0:07:50customers. Why might there be problems with

0:07:50 > 0:07:51customers. Why might there be problems with 4G?

0:07:51 > 0:07:52customers. Why might there be problems with 4G? To

0:07:52 > 0:07:52customers. Why might there be problems with 4G? To make

0:07:52 > 0:07:53customers. Why might there be problems with 4G? To make it

0:07:53 > 0:07:53customers. Why might there be problems with 4G? To make it work

0:07:53 > 0:07:53customers. Why might there be problems with 4G? To make it work a

0:07:53 > 0:07:53problems with 4G? To make it work a had

0:07:53 > 0:07:54problems with 4G? To make it work a had to

0:07:54 > 0:07:54problems with 4G? To make it work a had to reallocate

0:07:54 > 0:07:54problems with 4G? To make it work a had to reallocate band

0:07:54 > 0:07:54problems with 4G? To make it work a had to reallocate band with

0:07:54 > 0:07:55problems with 4G? To make it work a had to reallocate band with to

0:07:55 > 0:07:55problems with 4G? To make it work a had to reallocate band with to make

0:07:55 > 0:07:55had to reallocate band with to make room

0:07:55 > 0:07:56had to reallocate band with to make room for

0:07:56 > 0:07:56had to reallocate band with to make room for super-fast

0:07:56 > 0:08:01had to reallocate band with to make room for super-fast data.

0:08:01 > 0:08:01had to reallocate band with to make room for super-fast data. And

0:08:01 > 0:08:03had to reallocate band with to make room for super-fast data. And since

0:08:03 > 0:08:03room for super-fast data. And since Orange

0:08:03 > 0:08:03room for super-fast data. And since Orange and

0:08:03 > 0:08:03room for super-fast data. And since Orange and the

0:08:03 > 0:08:04room for super-fast data. And since Orange and the tea

0:08:04 > 0:08:04room for super-fast data. And since Orange and the tea mobile

0:08:04 > 0:08:04room for super-fast data. And since Orange and the tea mobile company

0:08:04 > 0:08:09Orange and the tea mobile company merged,

0:08:09 > 0:08:09Orange and the tea mobile company merged, the

0:08:09 > 0:08:09Orange and the tea mobile company merged, the reorganisation,

0:08:09 > 0:08:10Orange and the tea mobile company merged, the reorganisation, could

0:08:10 > 0:08:10merged, the reorganisation, could it

0:08:10 > 0:08:11merged, the reorganisation, could it be

0:08:11 > 0:08:11merged, the reorganisation, could it be affecting

0:08:11 > 0:08:11merged, the reorganisation, could it be affecting the

0:08:11 > 0:08:12merged, the reorganisation, could it be affecting the network

0:08:12 > 0:08:12merged, the reorganisation, could dedicated to

0:08:12 > 0:08:13merged, the reorganisation, could dedicated to making

0:08:13 > 0:08:14merged, the reorganisation, could dedicated to making calls?

0:08:14 > 0:08:14merged, the reorganisation, could dedicated to making calls? As

0:08:14 > 0:08:15dedicated to making calls? As well as

0:08:15 > 0:08:15dedicated to making calls? As well as combining

0:08:15 > 0:08:16dedicated to making calls? As well as combining the

0:08:16 > 0:08:16dedicated to making calls? As well as combining the networks

0:08:16 > 0:08:17dedicated to making calls? As well as combining the networks and

0:08:17 > 0:08:17as combining the networks and upgrading

0:08:17 > 0:08:17as combining the networks and upgrading to

0:08:17 > 0:08:17as combining the networks and upgrading to 4G,

0:08:17 > 0:08:18as combining the networks and upgrading to 4G, there

0:08:18 > 0:08:18as combining the networks and upgrading to 4G, there is

0:08:18 > 0:08:19as combining the networks and upgrading to 4G, there is a

0:08:19 > 0:08:19as combining the networks and upgrading to 4G, there is a lot

0:08:19 > 0:08:19as combining the networks and upgrading to 4G, there is a lot of

0:08:19 > 0:08:21upgrading to 4G, there is a lot of alteration.

0:08:21 > 0:08:21upgrading to 4G, there is a lot of alteration. If

0:08:21 > 0:08:22upgrading to 4G, there is a lot of alteration. If your

0:08:22 > 0:08:22upgrading to 4G, there is a lot of alteration. If your mobile

0:08:22 > 0:08:23upgrading to 4G, there is a lot of alteration. If your mobile phone

0:08:23 > 0:08:23upgrading to 4G, there is a lot of switches back

0:08:23 > 0:08:23upgrading to 4G, there is a lot of switches back to

0:08:23 > 0:08:24upgrading to 4G, there is a lot of switches back to the

0:08:24 > 0:08:24upgrading to 4G, there is a lot of switches back to the 3G

0:08:24 > 0:08:25upgrading to 4G, there is a lot of switches back to the 3G network,

0:08:25 > 0:08:25upgrading to 4G, there is a lot of switches back to the 3G network, if

0:08:25 > 0:08:25switches back to the 3G network, if you

0:08:25 > 0:08:26switches back to the 3G network, if you have

0:08:26 > 0:08:27switches back to the 3G network, if you have coverage

0:08:27 > 0:08:27switches back to the 3G network, if you have coverage for

0:08:27 > 0:08:28switches back to the 3G network, if you have coverage for the

0:08:28 > 0:08:28switches back to the 3G network, if you have coverage for the 4G

0:08:28 > 0:08:28switches back to the 3G network, if you have coverage for the 4G and

0:08:28 > 0:08:28you have coverage for the 4G and not

0:08:28 > 0:08:29you have coverage for the 4G and not 3G,

0:08:29 > 0:08:30you have coverage for the 4G and not 3G, you

0:08:30 > 0:08:30you have coverage for the 4G and not 3G, you have

0:08:30 > 0:08:30you have coverage for the 4G and not 3G, you have a

0:08:30 > 0:08:31you have coverage for the 4G and not 3G, you have a problem.

0:08:31 > 0:08:31you have coverage for the 4G and not 3G, you have a problem. If

0:08:31 > 0:08:32you have coverage for the 4G and not 3G, you have a problem. If many

0:08:32 > 0:08:32not 3G, you have a problem. If many ways

0:08:32 > 0:08:32not 3G, you have a problem. If many ways it

0:08:32 > 0:08:33not 3G, you have a problem. If many ways it does

0:08:33 > 0:08:33not 3G, you have a problem. If many ways it does not

0:08:33 > 0:08:34not 3G, you have a problem. If many ways it does not matter

0:08:34 > 0:08:34not 3G, you have a problem. If many ways it does not matter what

0:08:34 > 0:08:34not 3G, you have a problem. If many ways it does not matter what causes

0:08:34 > 0:08:34ways it does not matter what causes the

0:08:34 > 0:08:34ways it does not matter what causes the problem

0:08:34 > 0:08:36ways it does not matter what causes the problem calls,

0:08:36 > 0:08:36ways it does not matter what causes the problem calls, whether

0:08:36 > 0:08:36ways it does not matter what causes the problem calls, whether it

0:08:36 > 0:08:36ways it does not matter what causes the problem calls, whether it is

0:08:36 > 0:08:37the problem calls, whether it is switching

0:08:37 > 0:08:37the problem calls, whether it is switching between

0:08:37 > 0:08:37the problem calls, whether it is switching between the

0:08:37 > 0:08:38the problem calls, whether it is switching between the two,

0:08:38 > 0:08:38the problem calls, whether it is switching between the two, the

0:08:38 > 0:08:39switching between the two, the pressure

0:08:39 > 0:08:39switching between the two, the pressure on

0:08:39 > 0:08:39switching between the two, the pressure on the

0:08:39 > 0:08:39switching between the two, the pressure on the 3G

0:08:39 > 0:08:40switching between the two, the pressure on the 3G network,

0:08:40 > 0:08:40switching between the two, the pressure on the 3G network, or

0:08:40 > 0:08:41pressure on the 3G network, or anything

0:08:41 > 0:08:43pressure on the 3G network, or anything else,

0:08:43 > 0:08:44pressure on the 3G network, or anything else, whilst

0:08:44 > 0:08:44pressure on the 3G network, or anything else, whilst EE

0:08:44 > 0:08:44pressure on the 3G network, or anything else, whilst EE likes

0:08:44 > 0:08:45pressure on the 3G network, or anything else, whilst EE likes to

0:08:45 > 0:08:46anything else, whilst EE likes to boast

0:08:46 > 0:08:46anything else, whilst EE likes to boast they are

0:08:46 > 0:08:46anything else, whilst EE likes to boast they are the

0:08:46 > 0:08:46anything else, whilst EE likes to boast they are the biggest

0:08:46 > 0:08:47anything else, whilst EE likes to boast they are the biggest and

0:08:47 > 0:08:48boast they are the biggest and fastest

0:08:48 > 0:08:48boast they are the biggest and fastest network,

0:08:48 > 0:08:48boast they are the biggest and fastest network, the

0:08:48 > 0:08:49boast they are the biggest and fastest network, the fact

0:08:49 > 0:08:50boast they are the biggest and fastest network, the fact remains

0:08:50 > 0:08:50boast they are the biggest and they appeared

0:08:50 > 0:08:50boast they are the biggest and they appeared to

0:08:50 > 0:08:50boast they are the biggest and they appeared to let

0:08:50 > 0:08:51boast they are the biggest and they appeared to let customers

0:08:51 > 0:08:51boast they are the biggest and they appeared to let customers down

0:08:51 > 0:08:52they appeared to let customers down on

0:08:52 > 0:08:52they appeared to let customers down on the

0:08:52 > 0:08:52they appeared to let customers down on the most

0:08:52 > 0:08:52they appeared to let customers down on the most basic

0:08:52 > 0:08:54they appeared to let customers down on the most basic service,

0:08:54 > 0:08:54they appeared to let customers down on the most basic service, phone-

0:08:54 > 0:08:55on the most basic service, phone- calls.

0:08:55 > 0:08:55on the most basic service, phone- calls. And

0:08:55 > 0:08:55on the most basic service, phone- calls. And if

0:08:55 > 0:08:56on the most basic service, phone- calls. And if EE

0:08:56 > 0:08:57on the most basic service, phone- calls. And if EE are

0:08:57 > 0:08:57on the most basic service, phone- calls. And if EE are not

0:08:57 > 0:08:58on the most basic service, phone- calls. And if EE are not careful,

0:08:58 > 0:08:58calls. And if EE are not careful, they

0:08:58 > 0:08:58calls. And if EE are not careful, they might

0:08:58 > 0:08:59calls. And if EE are not careful, they might find

0:08:59 > 0:08:59calls. And if EE are not careful, they might find customers

0:08:59 > 0:09:00calls. And if EE are not careful, they might find customers do

0:09:00 > 0:09:00calls. And if EE are not careful, they might find customers do not

0:09:00 > 0:09:01they might find customers do not want

0:09:01 > 0:09:01they might find customers do not want to

0:09:01 > 0:09:01they might find customers do not want to join

0:09:01 > 0:09:01they might find customers do not want to join the

0:09:01 > 0:09:03they might find customers do not want to join the party.

0:09:03 > 0:09:04want to join the party. Where

0:09:04 > 0:09:04want to join the party. Where did

0:09:04 > 0:09:04want to join the party. Where did everyone

0:09:04 > 0:09:05want to join the party. Where did everyone go?

0:09:05 > 0:09:05Where did everyone go? In

0:09:05 > 0:09:06Where did everyone go? In a

0:09:06 > 0:09:08Where did everyone go? In a statement,

0:09:08 > 0:09:09Where did everyone go? In a statement, EE

0:09:09 > 0:09:09Where did everyone go? In a statement, EE apologised

0:09:09 > 0:09:10Where did everyone go? In a statement, EE apologised to

0:09:10 > 0:09:10In a statement, EE apologised to customers

0:09:10 > 0:09:10In a statement, EE apologised to customers who

0:09:10 > 0:09:10In a statement, EE apologised to customers who are

0:09:10 > 0:09:11In a statement, EE apologised to customers who are experiencing

0:09:11 > 0:09:12customers who are experiencing problems

0:09:12 > 0:09:12customers who are experiencing problems while

0:09:12 > 0:09:13customers who are experiencing problems while they upgrade

0:09:13 > 0:09:13customers who are experiencing problems while they upgrade the

0:09:13 > 0:09:13problems while they upgrade the system.

0:09:13 > 0:09:14problems while they upgrade the system. They

0:09:14 > 0:09:14problems while they upgrade the system. They say

0:09:14 > 0:09:15problems while they upgrade the system. They say it

0:09:15 > 0:09:16problems while they upgrade the system. They say it is

0:09:16 > 0:09:16problems while they upgrade the system. They say it is not

0:09:16 > 0:09:17problems while they upgrade the system. They say it is not a

0:09:17 > 0:09:17system. They say it is not a network

0:09:17 > 0:09:17system. They say it is not a network issue.

0:09:17 > 0:09:18system. They say it is not a network issue. As

0:09:18 > 0:09:18system. They say it is not a network issue. As with

0:09:18 > 0:09:18system. They say it is not a network issue. As with any

0:09:18 > 0:09:19system. They say it is not a network issue. As with any mobile

0:09:19 > 0:09:20network issue. As with any mobile system

0:09:20 > 0:09:20network issue. As with any mobile system they

0:09:20 > 0:09:20network issue. As with any mobile system they say

0:09:20 > 0:09:20network issue. As with any mobile system they say numerous

0:09:20 > 0:09:20network issue. As with any mobile system they say numerous factors

0:09:20 > 0:09:21system they say numerous factors can

0:09:21 > 0:09:21system they say numerous factors can cause

0:09:21 > 0:09:22system they say numerous factors can cause problems

0:09:22 > 0:09:22system they say numerous factors can cause problems from

0:09:22 > 0:09:23system they say numerous factors can cause problems from handset

0:09:23 > 0:09:23can cause problems from handset faults

0:09:23 > 0:09:23can cause problems from handset faults to

0:09:23 > 0:09:24can cause problems from handset faults to complex

0:09:24 > 0:09:24can cause problems from handset faults to complex issues,

0:09:24 > 0:09:25can cause problems from handset faults to complex issues, as

0:09:25 > 0:09:25can cause problems from handset faults to complex issues, as they

0:09:25 > 0:09:25faults to complex issues, as they call

0:09:25 > 0:09:26faults to complex issues, as they call them.

0:09:26 > 0:09:27faults to complex issues, as they call them. They

0:09:27 > 0:09:27faults to complex issues, as they call them. They promised

0:09:27 > 0:09:28faults to complex issues, as they call them. They promised to

0:09:28 > 0:09:28call them. They promised to investigate

0:09:28 > 0:09:29call them. They promised to investigate every

0:09:29 > 0:09:29call them. They promised to investigate every complaint

0:09:29 > 0:09:29call them. They promised to investigate every complaint and

0:09:29 > 0:09:29call them. They promised to investigate every complaint and do

0:09:29 > 0:09:29investigate every complaint and do everything

0:09:29 > 0:09:30investigate every complaint and do everything they

0:09:30 > 0:09:30investigate every complaint and do everything they can

0:09:30 > 0:09:30investigate every complaint and do everything they can to

0:09:30 > 0:09:30investigate every complaint and do everything they can to resolve

0:09:30 > 0:09:32investigate every complaint and do everything they can to resolve them.

0:09:32 > 0:09:32everything they can to resolve them. If

0:09:32 > 0:09:33everything they can to resolve them. If you

0:09:33 > 0:09:33everything they can to resolve them. If you want

0:09:33 > 0:09:33everything they can to resolve them. If you want to

0:09:33 > 0:09:33everything they can to resolve them. If you want to comment

0:09:33 > 0:09:34everything they can to resolve them. If you want to comment on

0:09:34 > 0:09:34everything they can to resolve them. If you want to comment on that,

0:09:34 > 0:09:34everything they can to resolve them. If you want to comment on that, get

0:09:34 > 0:09:34If you want to comment on that, get in

0:09:34 > 0:09:35If you want to comment on that, get in touch.

0:09:35 > 0:09:36If you want to comment on that, get in touch. You

0:09:36 > 0:09:36If you want to comment on that, get in touch. You can

0:09:36 > 0:09:36If you want to comment on that, get in touch. You can send

0:09:36 > 0:09:36If you want to comment on that, get in touch. You can send an

0:09:36 > 0:09:39If you want to comment on that, get in touch. You can send an e-mail.

0:09:39 > 0:09:39in touch. You can send an e-mail. You

0:09:39 > 0:09:39in touch. You can send an e-mail. You can

0:09:39 > 0:09:40in touch. You can send an e-mail. You can send

0:09:40 > 0:09:40in touch. You can send an e-mail. You can send text

0:09:40 > 0:09:42in touch. You can send an e-mail. You can send text message.

0:09:42 > 0:09:43in touch. You can send an e-mail. You can send text message. And

0:09:43 > 0:09:43in touch. You can send an e-mail. You can send text message. And join

0:09:43 > 0:09:44You can send text message. And join in

0:09:44 > 0:09:44You can send text message. And join in the

0:09:44 > 0:09:44You can send text message. And join in the discussion

0:09:44 > 0:09:44You can send text message. And join in the discussion on

0:09:44 > 0:09:48You can send text message. And join in the discussion on Twitter.

0:09:48 > 0:09:48in the discussion on Twitter. Coming

0:09:48 > 0:09:49in the discussion on Twitter. Coming up,

0:09:49 > 0:09:49in the discussion on Twitter. Coming up, Cadbury's

0:09:49 > 0:09:50in the discussion on Twitter. Coming up, Cadbury's Dairy

0:09:50 > 0:09:51in the discussion on Twitter. Coming up, Cadbury's Dairy Milk.

0:09:51 > 0:09:51in the discussion on Twitter. Coming up, Cadbury's Dairy Milk. It

0:09:51 > 0:09:51Coming up, Cadbury's Dairy Milk. It has

0:09:51 > 0:09:52Coming up, Cadbury's Dairy Milk. It has a

0:09:52 > 0:09:52Coming up, Cadbury's Dairy Milk. It has a new

0:09:52 > 0:09:52Coming up, Cadbury's Dairy Milk. It has a new shape.

0:09:52 > 0:09:54Coming up, Cadbury's Dairy Milk. It has a new shape. What

0:09:54 > 0:09:54Coming up, Cadbury's Dairy Milk. It has a new shape. What happened

0:09:54 > 0:09:54Coming up, Cadbury's Dairy Milk. It has a new shape. What happened to

0:09:54 > 0:09:54has a new shape. What happened to the

0:09:54 > 0:09:55has a new shape. What happened to the taste?

0:09:55 > 0:09:55has a new shape. What happened to the taste? On

0:09:55 > 0:09:56has a new shape. What happened to the taste? On the

0:09:56 > 0:09:56has a new shape. What happened to the taste? On the show

0:09:56 > 0:09:57has a new shape. What happened to the taste? On the show we

0:09:57 > 0:09:57has a new shape. What happened to the taste? On the show we meet

0:09:57 > 0:09:57has a new shape. What happened to the taste? On the show we meet all

0:09:57 > 0:09:57the taste? On the show we meet all sorts

0:09:57 > 0:09:58the taste? On the show we meet all sorts of

0:09:58 > 0:09:58the taste? On the show we meet all sorts of different

0:09:58 > 0:09:59the taste? On the show we meet all sorts of different rogues.

0:09:59 > 0:10:00the taste? On the show we meet all sorts of different rogues. Every

0:10:00 > 0:10:00sorts of different rogues. Every now

0:10:00 > 0:10:01sorts of different rogues. Every now and

0:10:01 > 0:10:01sorts of different rogues. Every now and then

0:10:01 > 0:10:01sorts of different rogues. Every now and then we

0:10:01 > 0:10:01sorts of different rogues. Every now and then we come

0:10:01 > 0:10:01sorts of different rogues. Every now and then we come across

0:10:01 > 0:10:02sorts of different rogues. Every now and then we come across this

0:10:02 > 0:10:02now and then we come across this sort

0:10:02 > 0:10:03now and then we come across this sort of

0:10:03 > 0:10:03now and then we come across this sort of rogue

0:10:03 > 0:10:03now and then we come across this sort of rogue that

0:10:03 > 0:10:04now and then we come across this sort of rogue that puts

0:10:04 > 0:10:04now and then we come across this sort of rogue that puts a

0:10:04 > 0:10:04now and then we come across this sort of rogue that puts a shiver

0:10:04 > 0:10:04sort of rogue that puts a shiver down

0:10:04 > 0:10:04sort of rogue that puts a shiver down your

0:10:04 > 0:10:05sort of rogue that puts a shiver down your spine,

0:10:05 > 0:10:05sort of rogue that puts a shiver down your spine, the

0:10:05 > 0:10:06sort of rogue that puts a shiver down your spine, the kind

0:10:06 > 0:10:07sort of rogue that puts a shiver down your spine, the kind that

0:10:07 > 0:10:07down your spine, the kind that makes

0:10:07 > 0:10:07down your spine, the kind that makes you

0:10:07 > 0:10:07down your spine, the kind that makes you wake

0:10:07 > 0:10:07down your spine, the kind that makes you wake up

0:10:07 > 0:10:08down your spine, the kind that makes you wake up in

0:10:08 > 0:10:08down your spine, the kind that makes you wake up in the

0:10:08 > 0:10:08down your spine, the kind that makes you wake up in the middle

0:10:08 > 0:10:09down your spine, the kind that makes you wake up in the middle of

0:10:09 > 0:10:09makes you wake up in the middle of the

0:10:09 > 0:10:09makes you wake up in the middle of the night

0:10:09 > 0:10:09makes you wake up in the middle of the night calling

0:10:09 > 0:10:09makes you wake up in the middle of the night calling for

0:10:09 > 0:10:10makes you wake up in the middle of the night calling for your

0:10:10 > 0:10:11makes you wake up in the middle of the night calling for your mum.

0:10:11 > 0:10:12the night calling for your mum. There

0:10:12 > 0:10:12the night calling for your mum. There are

0:10:12 > 0:10:12the night calling for your mum. There are no

0:10:12 > 0:10:12the night calling for your mum. There are no two

0:10:12 > 0:10:13the night calling for your mum. There are no two ways

0:10:13 > 0:10:13the night calling for your mum. There are no two ways about

0:10:13 > 0:10:14the night calling for your mum. There are no two ways about it,

0:10:14 > 0:10:15There are no two ways about it, tonight's

0:10:15 > 0:10:16There are no two ways about it, tonight's rogue

0:10:16 > 0:10:16There are no two ways about it, tonight's rogue is

0:10:16 > 0:10:16There are no two ways about it, tonight's rogue is a

0:10:16 > 0:10:16There are no two ways about it, tonight's rogue is a horror

0:10:16 > 0:10:31There are no two ways about it, tonight's rogue is a horror show.

0:10:31 > 0:10:31tonight's rogue is a horror show. This

0:10:31 > 0:10:32tonight's rogue is a horror show. This is

0:10:32 > 0:10:33tonight's rogue is a horror show. This is a

0:10:33 > 0:10:33tonight's rogue is a horror show. This is a story

0:10:33 > 0:10:35tonight's rogue is a horror show. This is a story so

0:10:35 > 0:10:35tonight's rogue is a horror show. This is a story so frightening

0:10:35 > 0:10:36tonight's rogue is a horror show. This is a story so frightening that

0:10:36 > 0:10:36This is a story so frightening that it

0:10:36 > 0:10:36This is a story so frightening that it could

0:10:36 > 0:10:37This is a story so frightening that it could you

0:10:37 > 0:10:37This is a story so frightening that it could you --

0:10:37 > 0:10:38This is a story so frightening that it could you -- could

0:10:38 > 0:10:38This is a story so frightening that it could you -- could put

0:10:38 > 0:10:38This is a story so frightening that it could you -- could put you

0:10:38 > 0:10:38This is a story so frightening that it could you -- could put you off

0:10:38 > 0:10:39it could you -- could put you off renting

0:10:39 > 0:10:39it could you -- could put you off renting a

0:10:39 > 0:10:39it could you -- could put you off renting a house

0:10:39 > 0:10:40it could you -- could put you off renting a house for

0:10:40 > 0:10:41it could you -- could put you off renting a house for ever.

0:10:41 > 0:10:41it could you -- could put you off renting a house for ever. It

0:10:41 > 0:10:41it could you -- could put you off renting a house for ever. It is

0:10:41 > 0:10:41it could you -- could put you off renting a house for ever. It is a

0:10:41 > 0:10:42renting a house for ever. It is a story

0:10:42 > 0:10:43renting a house for ever. It is a story about

0:10:43 > 0:10:43renting a house for ever. It is a story about a

0:10:43 > 0:10:43renting a house for ever. It is a story about a lettings

0:10:43 > 0:10:44renting a house for ever. It is a story about a lettings agent.

0:10:44 > 0:10:45renting a house for ever. It is a story about a lettings agent. We

0:10:45 > 0:10:46story about a lettings agent. We should

0:10:46 > 0:10:46story about a lettings agent. We should clear

0:10:46 > 0:10:49story about a lettings agent. We should clear up misconceptions.

0:10:49 > 0:10:49should clear up misconceptions. Some

0:10:49 > 0:10:50should clear up misconceptions. Some of

0:10:50 > 0:10:50should clear up misconceptions. Some of you

0:10:50 > 0:10:51should clear up misconceptions. Some of you are

0:10:51 > 0:10:51should clear up misconceptions. Some of you are thinking

0:10:51 > 0:10:51should clear up misconceptions. Some of you are thinking that

0:10:51 > 0:10:53should clear up misconceptions. Some of you are thinking that all

0:10:53 > 0:10:53Some of you are thinking that all lettings

0:10:53 > 0:10:54Some of you are thinking that all lettings agents

0:10:54 > 0:10:54Some of you are thinking that all lettings agents are

0:10:54 > 0:10:54Some of you are thinking that all lettings agents are vampires

0:10:54 > 0:10:55lettings agents are vampires who exploit

0:10:55 > 0:10:55lettings agents are vampires who exploit the

0:10:55 > 0:10:56lettings agents are vampires who exploit the desperate

0:10:56 > 0:10:56lettings agents are vampires who exploit the desperate need

0:10:56 > 0:10:56lettings agents are vampires who exploit the desperate need to

0:10:56 > 0:10:56lettings agents are vampires who exploit the desperate need to live

0:10:56 > 0:10:57exploit the desperate need to live somewhere.

0:10:57 > 0:10:57exploit the desperate need to live somewhere. That

0:10:57 > 0:10:58exploit the desperate need to live somewhere. That is

0:10:58 > 0:10:58exploit the desperate need to live somewhere. That is not

0:10:58 > 0:10:59exploit the desperate need to live somewhere. That is not so.

0:10:59 > 0:10:59exploit the desperate need to live somewhere. That is not so. We

0:10:59 > 0:10:59exploit the desperate need to live somewhere. That is not so. We have

0:10:59 > 0:11:00somewhere. That is not so. We have come

0:11:00 > 0:11:00somewhere. That is not so. We have come across

0:11:00 > 0:11:00somewhere. That is not so. We have come across a

0:11:00 > 0:11:00somewhere. That is not so. We have come across a lot

0:11:00 > 0:11:01somewhere. That is not so. We have come across a lot of

0:11:01 > 0:11:01somewhere. That is not so. We have come across a lot of very

0:11:01 > 0:11:02somewhere. That is not so. We have come across a lot of very decent

0:11:02 > 0:11:02come across a lot of very decent lettings

0:11:02 > 0:11:04come across a lot of very decent lettings agents.

0:11:04 > 0:11:04come across a lot of very decent lettings agents. Some

0:11:04 > 0:11:05come across a lot of very decent lettings agents. Some of

0:11:05 > 0:11:06come across a lot of very decent lettings agents. Some of whom

0:11:06 > 0:11:06come across a lot of very decent lettings agents. Some of whom can

0:11:06 > 0:11:06lettings agents. Some of whom can incidentally

0:11:06 > 0:11:06lettings agents. Some of whom can incidentally allow

0:11:06 > 0:11:06lettings agents. Some of whom can incidentally allow us

0:11:06 > 0:11:08lettings agents. Some of whom can incidentally allow us to

0:11:08 > 0:11:08lettings agents. Some of whom can incidentally allow us to film

0:11:08 > 0:11:08lettings agents. Some of whom can incidentally allow us to film in

0:11:08 > 0:11:08incidentally allow us to film in their

0:11:08 > 0:11:09incidentally allow us to film in their houses.

0:11:09 > 0:11:10incidentally allow us to film in their houses. Take

0:11:10 > 0:11:11incidentally allow us to film in their houses. Take Dave,

0:11:11 > 0:11:11incidentally allow us to film in their houses. Take Dave, he

0:11:11 > 0:11:11incidentally allow us to film in their houses. Take Dave, he has

0:11:11 > 0:11:11incidentally allow us to film in their houses. Take Dave, he has an

0:11:11 > 0:11:11their houses. Take Dave, he has an agent

0:11:11 > 0:11:12their houses. Take Dave, he has an agent but

0:11:12 > 0:11:12their houses. Take Dave, he has an agent but he

0:11:12 > 0:11:15their houses. Take Dave, he has an agent but he has

0:11:15 > 0:11:15their houses. Take Dave, he has an agent but he has raised

0:11:15 > 0:11:15their houses. Take Dave, he has an agent but he has raised over

0:11:15 > 0:11:15agent but he has raised over £300,000

0:11:15 > 0:11:16agent but he has raised over £300,000 by

0:11:16 > 0:11:16agent but he has raised over £300,000 by doing

0:11:16 > 0:11:17agent but he has raised over £300,000 by doing charity

0:11:17 > 0:11:17agent but he has raised over £300,000 by doing charity bike

0:11:17 > 0:11:20£300,000 by doing charity bike rides.

0:11:20 > 0:11:20£300,000 by doing charity bike rides. Our

0:11:20 > 0:11:20£300,000 by doing charity bike rides. Our I

0:11:20 > 0:11:21£300,000 by doing charity bike rides. Our I am

0:11:21 > 0:11:21£300,000 by doing charity bike rides. Our I am also

0:11:21 > 0:11:21£300,000 by doing charity bike rides. Our I am also a

0:11:21 > 0:11:22£300,000 by doing charity bike rides. Our I am also a Scout leader.

0:11:22 > 0:11:22rides. Our I am also a Scout leader. He

0:11:22 > 0:11:23rides. Our I am also a Scout leader. He knows

0:11:23 > 0:11:23rides. Our I am also a Scout leader. He knows he

0:11:23 > 0:11:23rides. Our I am also a Scout leader. He knows he has

0:11:23 > 0:11:23rides. Our I am also a Scout leader. He knows he has to

0:11:23 > 0:11:24rides. Our I am also a Scout leader. He knows he has to do his

0:11:24 > 0:11:25rides. Our I am also a Scout leader. He knows he has to do his job

0:11:25 > 0:11:25He knows he has to do his job honestly

0:11:25 > 0:11:25He knows he has to do his job honestly because

0:11:25 > 0:11:26He knows he has to do his job honestly because even

0:11:26 > 0:11:26He knows he has to do his job honestly because even though

0:11:26 > 0:11:26He knows he has to do his job honestly because even though they

0:11:26 > 0:11:28honestly because even though they are

0:11:28 > 0:11:28honestly because even though they are rented

0:11:28 > 0:11:28honestly because even though they are rented homes

0:11:28 > 0:11:29honestly because even though they are rented homes he

0:11:29 > 0:11:29honestly because even though they are rented homes he is

0:11:29 > 0:11:29honestly because even though they are rented homes he is dealing

0:11:29 > 0:11:31honestly because even though they are rented homes he is dealing with,

0:11:31 > 0:11:31are rented homes he is dealing with, they

0:11:31 > 0:11:32are rented homes he is dealing with, they are

0:11:32 > 0:11:32are rented homes he is dealing with, they are people's

0:11:32 > 0:11:34are rented homes he is dealing with, they are people's homes.

0:11:34 > 0:11:35are rented homes he is dealing with, they are people's homes. And

0:11:35 > 0:11:35are rented homes he is dealing with, they are people's homes. And do

0:11:35 > 0:11:36are rented homes he is dealing with, they are people's homes. And do I

0:11:36 > 0:11:36they are people's homes. And do I am

0:11:36 > 0:11:36they are people's homes. And do I am a

0:11:36 > 0:11:36they are people's homes. And do I am a school

0:11:36 > 0:11:37they are people's homes. And do I am a school governor.

0:11:37 > 0:11:38they are people's homes. And do I am a school governor. If

0:11:38 > 0:11:39they are people's homes. And do I am a school governor. If only

0:11:39 > 0:11:40they are people's homes. And do I am a school governor. If only these

0:11:40 > 0:11:40am a school governor. If only these two

0:11:40 > 0:11:40am a school governor. If only these two had

0:11:40 > 0:11:40am a school governor. If only these two had gone

0:11:40 > 0:11:41am a school governor. If only these two had gone to

0:11:41 > 0:11:41am a school governor. If only these two had gone to imagine

0:11:41 > 0:11:41am a school governor. If only these two had gone to imagine the

0:11:41 > 0:11:42am a school governor. If only these two had gone to imagine the day.

0:11:42 > 0:11:42two had gone to imagine the day. Instead,

0:11:42 > 0:11:43two had gone to imagine the day. Instead, after

0:11:43 > 0:11:43two had gone to imagine the day. Instead, after weeks

0:11:43 > 0:11:43two had gone to imagine the day. Instead, after weeks of

0:11:43 > 0:11:44two had gone to imagine the day. Instead, after weeks of flat

0:11:44 > 0:11:44Instead, after weeks of flat hunting,

0:11:44 > 0:11:45Instead, after weeks of flat hunting, they

0:11:45 > 0:11:45Instead, after weeks of flat hunting, they thought

0:11:45 > 0:11:46Instead, after weeks of flat hunting, they thought they

0:11:46 > 0:11:46Instead, after weeks of flat hunting, they thought they found

0:11:46 > 0:11:46hunting, they thought they found the

0:11:46 > 0:11:47hunting, they thought they found the perfect

0:11:47 > 0:11:48hunting, they thought they found the perfect place

0:11:48 > 0:11:48hunting, they thought they found the perfect place when

0:11:48 > 0:11:49hunting, they thought they found the perfect place when they

0:11:49 > 0:11:49the perfect place when they answered

0:11:49 > 0:11:50the perfect place when they answered an

0:11:50 > 0:11:50the perfect place when they answered an advertisement

0:11:50 > 0:11:50the perfect place when they answered an advertisement with

0:11:50 > 0:11:50answered an advertisement with Grattan

0:11:50 > 0:11:51answered an advertisement with Grattan Estates

0:11:51 > 0:11:51answered an advertisement with Grattan Estates in

0:11:51 > 0:11:51answered an advertisement with Grattan Estates in north

0:11:51 > 0:11:52answered an advertisement with Grattan Estates in north London.

0:11:52 > 0:11:53Grattan Estates in north London. When

0:11:53 > 0:11:53Grattan Estates in north London. When we

0:11:53 > 0:11:53Grattan Estates in north London. When we found

0:11:53 > 0:11:54Grattan Estates in north London. When we found the

0:11:54 > 0:11:54Grattan Estates in north London. When we found the property

0:11:54 > 0:11:54Grattan Estates in north London. When we found the property we

0:11:54 > 0:11:55When we found the property we thought

0:11:55 > 0:11:55When we found the property we thought it

0:11:55 > 0:11:55When we found the property we thought it was

0:11:55 > 0:11:56When we found the property we thought it was a

0:11:56 > 0:11:56When we found the property we thought it was a dream

0:11:56 > 0:11:57When we found the property we thought it was a dream come

0:11:57 > 0:11:57When we found the property we thought it was a dream come true

0:11:57 > 0:11:57thought it was a dream come true with

0:11:57 > 0:11:57thought it was a dream come true with a

0:11:57 > 0:11:58thought it was a dream come true with a good

0:11:58 > 0:11:58thought it was a dream come true with a good location

0:11:58 > 0:11:58thought it was a dream come true with a good location and

0:11:58 > 0:11:59thought it was a dream come true with a good location and affordable.

0:11:59 > 0:12:00with a good location and affordable. We

0:12:00 > 0:12:00with a good location and affordable. We thought

0:12:00 > 0:12:00with a good location and affordable. We thought we

0:12:00 > 0:12:01with a good location and affordable. We thought we had

0:12:01 > 0:12:01with a good location and affordable. We thought we had to

0:12:01 > 0:12:01with a good location and affordable. We thought we had to act

0:12:01 > 0:12:02with a good location and affordable. We thought we had to act on

0:12:02 > 0:12:02with a good location and affordable. We thought we had to act on it

0:12:02 > 0:12:02We thought we had to act on it now. How

0:12:02 > 0:12:03We thought we had to act on it now. How much

0:12:03 > 0:12:03We thought we had to act on it now. How much were

0:12:03 > 0:12:03We thought we had to act on it now. How much were they

0:12:03 > 0:12:03We thought we had to act on it now. How much were they asking

0:12:03 > 0:12:07We thought we had to act on it now. How much were they asking for?

0:12:07 > 0:12:07We thought we had to act on it now. How much were they asking for? It

0:12:07 > 0:12:08How much were they asking for? It was

0:12:08 > 0:12:08How much were they asking for? It was originally

0:12:08 > 0:12:08How much were they asking for? It was originally 420

0:12:08 > 0:12:08How much were they asking for? It was originally 420 a

0:12:08 > 0:12:09How much were they asking for? It was originally 420 a week.

0:12:09 > 0:12:09How much were they asking for? It was originally 420 a week. We

0:12:09 > 0:12:10How much were they asking for? It was originally 420 a week. We said

0:12:10 > 0:12:10was originally 420 a week. We said we

0:12:10 > 0:12:10was originally 420 a week. We said we did

0:12:10 > 0:12:10was originally 420 a week. We said we did not

0:12:10 > 0:12:10was originally 420 a week. We said we did not think

0:12:10 > 0:12:11was originally 420 a week. We said we did not think we

0:12:11 > 0:12:11was originally 420 a week. We said we did not think we could

0:12:11 > 0:12:12was originally 420 a week. We said we did not think we could afford

0:12:12 > 0:12:12was originally 420 a week. We said we did not think we could afford it

0:12:12 > 0:12:12we did not think we could afford it and

0:12:12 > 0:12:12we did not think we could afford it and put

0:12:12 > 0:12:13we did not think we could afford it and put in

0:12:13 > 0:12:13we did not think we could afford it and put in an

0:12:13 > 0:12:14we did not think we could afford it and put in an offer

0:12:14 > 0:12:14we did not think we could afford it and put in an offer for

0:12:14 > 0:12:14we did not think we could afford it and put in an offer for 400.

0:12:14 > 0:12:15and put in an offer for 400. Grattan

0:12:15 > 0:12:15and put in an offer for 400. Grattan Estates

0:12:15 > 0:12:16and put in an offer for 400. Grattan Estates said

0:12:16 > 0:12:16and put in an offer for 400. Grattan Estates said it

0:12:16 > 0:12:16and put in an offer for 400. Grattan Estates said it was

0:12:16 > 0:12:17and put in an offer for 400. Grattan Estates said it was fine.

0:12:17 > 0:12:17Grattan Estates said it was fine. We

0:12:17 > 0:12:17Grattan Estates said it was fine. We said

0:12:17 > 0:12:17Grattan Estates said it was fine. We said we

0:12:17 > 0:12:18Grattan Estates said it was fine. We said we would

0:12:18 > 0:12:18Grattan Estates said it was fine. We said we would come

0:12:18 > 0:12:19Grattan Estates said it was fine. We said we would come to

0:12:19 > 0:12:19Grattan Estates said it was fine. We said we would come to the

0:12:19 > 0:12:19Grattan Estates said it was fine. We said we would come to the office

0:12:19 > 0:12:20We said we would come to the office now.

0:12:20 > 0:12:21We said we would come to the office now. And

0:12:21 > 0:12:21We said we would come to the office now. And this

0:12:21 > 0:12:21We said we would come to the office now. And this is

0:12:21 > 0:12:22We said we would come to the office now. And this is the

0:12:22 > 0:12:24We said we would come to the office now. And this is the blasts,

0:12:24 > 0:12:24now. And this is the blasts, Mustafa

0:12:24 > 0:12:26now. And this is the blasts, Mustafa Shahnawaz.

0:12:26 > 0:12:27now. And this is the blasts, Mustafa Shahnawaz. The

0:12:27 > 0:12:27now. And this is the blasts, Mustafa Shahnawaz. The two

0:12:27 > 0:12:27now. And this is the blasts, Mustafa Shahnawaz. The two did

0:12:27 > 0:12:27now. And this is the blasts, Mustafa Shahnawaz. The two did not

0:12:27 > 0:12:27Mustafa Shahnawaz. The two did not meet

0:12:27 > 0:12:28Mustafa Shahnawaz. The two did not meet him

0:12:28 > 0:12:29Mustafa Shahnawaz. The two did not meet him personally

0:12:29 > 0:12:29Mustafa Shahnawaz. The two did not meet him personally but

0:12:29 > 0:12:29Mustafa Shahnawaz. The two did not meet him personally but they

0:12:29 > 0:12:29Mustafa Shahnawaz. The two did not meet him personally but they handed

0:12:29 > 0:12:30meet him personally but they handed the

0:12:30 > 0:12:30meet him personally but they handed the firm

0:12:30 > 0:12:32meet him personally but they handed the firm a

0:12:32 > 0:12:32meet him personally but they handed the firm a deposit

0:12:32 > 0:12:32meet him personally but they handed the firm a deposit of

0:12:32 > 0:12:33meet him personally but they handed the firm a deposit of £2,700.

0:12:33 > 0:12:34the firm a deposit of £2,700. Despite

0:12:34 > 0:12:34the firm a deposit of £2,700. Despite getting

0:12:34 > 0:12:35the firm a deposit of £2,700. Despite getting a

0:12:35 > 0:12:35the firm a deposit of £2,700. Despite getting a receipt

0:12:35 > 0:12:36Despite getting a receipt confirming

0:12:36 > 0:12:36Despite getting a receipt confirming the

0:12:36 > 0:12:36Despite getting a receipt confirming the monthly

0:12:36 > 0:12:37Despite getting a receipt confirming the monthly rent,

0:12:37 > 0:12:38Despite getting a receipt confirming the monthly rent, when

0:12:38 > 0:12:38confirming the monthly rent, when they

0:12:38 > 0:12:38confirming the monthly rent, when they went

0:12:38 > 0:12:38confirming the monthly rent, when they went to

0:12:38 > 0:12:38confirming the monthly rent, when they went to sign

0:12:38 > 0:12:39confirming the monthly rent, when they went to sign a

0:12:39 > 0:12:39confirming the monthly rent, when they went to sign a tenancy

0:12:39 > 0:12:40they went to sign a tenancy agreement,

0:12:40 > 0:12:41they went to sign a tenancy agreement, there

0:12:41 > 0:12:41they went to sign a tenancy agreement, there was

0:12:41 > 0:12:41they went to sign a tenancy agreement, there was a

0:12:41 > 0:12:41they went to sign a tenancy agreement, there was a nasty

0:12:41 > 0:12:43agreement, there was a nasty surprise.

0:12:43 > 0:12:43agreement, there was a nasty surprise. My

0:12:43 > 0:12:44agreement, there was a nasty surprise. My friend

0:12:44 > 0:12:44agreement, there was a nasty surprise. My friend noticed

0:12:44 > 0:12:44agreement, there was a nasty surprise. My friend noticed the

0:12:44 > 0:12:45surprise. My friend noticed the price

0:12:45 > 0:12:45surprise. My friend noticed the price was

0:12:45 > 0:12:45surprise. My friend noticed the price was wrong,

0:12:45 > 0:12:45surprise. My friend noticed the price was wrong, he

0:12:45 > 0:12:46surprise. My friend noticed the price was wrong, he had

0:12:46 > 0:12:47surprise. My friend noticed the price was wrong, he had increased

0:12:47 > 0:12:47price was wrong, he had increased it

0:12:47 > 0:12:48price was wrong, he had increased it to

0:12:48 > 0:12:48price was wrong, he had increased it to 500

0:12:48 > 0:12:48price was wrong, he had increased it to 500 per

0:12:48 > 0:12:49price was wrong, he had increased it to 500 per week.

0:12:49 > 0:12:49price was wrong, he had increased it to 500 per week. We

0:12:49 > 0:12:49price was wrong, he had increased it to 500 per week. We were

0:12:49 > 0:12:50price was wrong, he had increased it to 500 per week. We were like,

0:12:50 > 0:12:50it to 500 per week. We were like, hold

0:12:50 > 0:12:51it to 500 per week. We were like, hold on,

0:12:51 > 0:12:51it to 500 per week. We were like, hold on, you

0:12:51 > 0:12:52it to 500 per week. We were like, hold on, you have

0:12:52 > 0:12:52it to 500 per week. We were like, hold on, you have changed

0:12:52 > 0:12:53it to 500 per week. We were like, hold on, you have changed it

0:12:53 > 0:12:53hold on, you have changed it without

0:12:53 > 0:12:54hold on, you have changed it without consent.

0:12:54 > 0:12:54hold on, you have changed it without consent. That

0:12:54 > 0:12:55hold on, you have changed it without consent. That is

0:12:55 > 0:12:55hold on, you have changed it without consent. That is when

0:12:55 > 0:12:55hold on, you have changed it without consent. That is when it

0:12:55 > 0:12:55without consent. That is when it kicked

0:12:55 > 0:12:57without consent. That is when it kicked off.

0:12:57 > 0:12:57without consent. That is when it kicked off. Grattan

0:12:57 > 0:12:58without consent. That is when it kicked off. Grattan Estates

0:12:58 > 0:12:59without consent. That is when it kicked off. Grattan Estates refused

0:12:59 > 0:12:59kicked off. Grattan Estates refused to

0:12:59 > 0:13:00kicked off. Grattan Estates refused to budge.

0:13:00 > 0:13:00kicked off. Grattan Estates refused to budge. As

0:13:00 > 0:13:01kicked off. Grattan Estates refused to budge. As they

0:13:01 > 0:13:01kicked off. Grattan Estates refused to budge. As they could

0:13:01 > 0:13:01kicked off. Grattan Estates refused to budge. As they could not

0:13:01 > 0:13:01kicked off. Grattan Estates refused to budge. As they could not pay

0:13:01 > 0:13:02kicked off. Grattan Estates refused to budge. As they could not pay the

0:13:02 > 0:13:02to budge. As they could not pay the new

0:13:02 > 0:13:02to budge. As they could not pay the new price

0:13:02 > 0:13:02to budge. As they could not pay the new price they

0:13:02 > 0:13:02to budge. As they could not pay the new price they were

0:13:02 > 0:13:03to budge. As they could not pay the new price they were left

0:13:03 > 0:13:03to budge. As they could not pay the new price they were left without

0:13:03 > 0:13:03to budge. As they could not pay the new price they were left without a

0:13:03 > 0:13:04new price they were left without a flat.

0:13:04 > 0:13:05new price they were left without a flat. Worse

0:13:05 > 0:13:05new price they were left without a flat. Worse still,

0:13:05 > 0:13:06new price they were left without a flat. Worse still, Grattan

0:13:06 > 0:13:07new price they were left without a flat. Worse still, Grattan Estates

0:13:07 > 0:13:07flat. Worse still, Grattan Estates pocketed

0:13:07 > 0:13:08flat. Worse still, Grattan Estates pocketed the

0:13:08 > 0:13:08flat. Worse still, Grattan Estates pocketed the deposit

0:13:08 > 0:13:08flat. Worse still, Grattan Estates pocketed the deposit and

0:13:08 > 0:13:08flat. Worse still, Grattan Estates pocketed the deposit and refuse

0:13:08 > 0:13:09flat. Worse still, Grattan Estates pocketed the deposit and refuse to

0:13:09 > 0:13:09pocketed the deposit and refuse to give

0:13:09 > 0:13:09pocketed the deposit and refuse to give it

0:13:09 > 0:13:13pocketed the deposit and refuse to give it back.

0:13:13 > 0:13:13pocketed the deposit and refuse to give it back. That

0:13:13 > 0:13:13pocketed the deposit and refuse to give it back. That was

0:13:13 > 0:13:14pocketed the deposit and refuse to give it back. That was one

0:13:14 > 0:13:14pocketed the deposit and refuse to give it back. That was one month's

0:13:14 > 0:13:15give it back. That was one month's salary.

0:13:15 > 0:13:15give it back. That was one month's salary. We

0:13:15 > 0:13:16give it back. That was one month's salary. We had

0:13:16 > 0:13:16give it back. That was one month's salary. We had worked

0:13:16 > 0:13:17give it back. That was one month's salary. We had worked really

0:13:17 > 0:13:18give it back. That was one month's salary. We had worked really hard

0:13:18 > 0:13:18salary. We had worked really hard for

0:13:18 > 0:13:18salary. We had worked really hard for the

0:13:18 > 0:13:19salary. We had worked really hard for the money

0:13:19 > 0:13:19salary. We had worked really hard for the money and

0:13:19 > 0:13:19salary. We had worked really hard for the money and to

0:13:19 > 0:13:19salary. We had worked really hard for the money and to have

0:13:19 > 0:13:20salary. We had worked really hard for the money and to have it

0:13:20 > 0:13:20for the money and to have it evaporated

0:13:20 > 0:13:20for the money and to have it evaporated by

0:13:20 > 0:13:21for the money and to have it evaporated by people

0:13:21 > 0:13:21for the money and to have it evaporated by people who

0:13:21 > 0:13:21for the money and to have it evaporated by people who have

0:13:21 > 0:13:21for the money and to have it evaporated by people who have not

0:13:21 > 0:13:21evaporated by people who have not worked

0:13:21 > 0:13:22evaporated by people who have not worked for

0:13:22 > 0:13:24evaporated by people who have not worked for it,

0:13:24 > 0:13:24evaporated by people who have not worked for it, it

0:13:24 > 0:13:25evaporated by people who have not worked for it, it was

0:13:25 > 0:13:25evaporated by people who have not worked for it, it was a

0:13:25 > 0:13:26evaporated by people who have not worked for it, it was a nightmare.

0:13:26 > 0:13:26worked for it, it was a nightmare. We

0:13:26 > 0:13:26worked for it, it was a nightmare. We were

0:13:26 > 0:13:27worked for it, it was a nightmare. We were ruined

0:13:27 > 0:13:29worked for it, it was a nightmare. We were ruined financially.

0:13:29 > 0:13:30worked for it, it was a nightmare. We were ruined financially. It

0:13:30 > 0:13:30worked for it, it was a nightmare. We were ruined financially. It was

0:13:30 > 0:13:30We were ruined financially. It was totally

0:13:30 > 0:13:32We were ruined financially. It was totally brazen.

0:13:32 > 0:13:32We were ruined financially. It was totally brazen. Just

0:13:32 > 0:13:32We were ruined financially. It was totally brazen. Just to

0:13:32 > 0:13:32We were ruined financially. It was totally brazen. Just to get it

0:13:32 > 0:13:34totally brazen. Just to get it straight,

0:13:34 > 0:13:34totally brazen. Just to get it straight, you

0:13:34 > 0:13:35totally brazen. Just to get it straight, you have

0:13:35 > 0:13:35totally brazen. Just to get it straight, you have somewhere

0:13:35 > 0:13:35totally brazen. Just to get it straight, you have somewhere to

0:13:35 > 0:13:35straight, you have somewhere to live

0:13:35 > 0:13:36straight, you have somewhere to live now?

0:13:36 > 0:13:38straight, you have somewhere to live now? Yes.

0:13:38 > 0:13:38straight, you have somewhere to live now? Yes. Because

0:13:38 > 0:13:39straight, you have somewhere to live now? Yes. Because this

0:13:39 > 0:13:39straight, you have somewhere to live now? Yes. Because this place

0:13:39 > 0:13:40live now? Yes. Because this place is

0:13:40 > 0:13:41live now? Yes. Because this place is available!

0:13:41 > 0:13:41live now? Yes. Because this place is available! Come

0:13:41 > 0:13:41live now? Yes. Because this place is available! Come would

0:13:41 > 0:13:41live now? Yes. Because this place is available! Come would you

0:13:41 > 0:13:41live now? Yes. Because this place is available! Come would you be

0:13:41 > 0:13:41is available! Come would you be prepared

0:13:41 > 0:13:42is available! Come would you be prepared to

0:13:42 > 0:13:42is available! Come would you be prepared to go

0:13:42 > 0:13:43is available! Come would you be prepared to go back

0:13:43 > 0:13:43is available! Come would you be prepared to go back another

0:13:43 > 0:13:45is available! Come would you be prepared to go back another time,

0:13:45 > 0:13:45prepared to go back another time, To

0:13:45 > 0:13:45prepared to go back another time, To see

0:13:45 > 0:13:45prepared to go back another time, To see Grattan

0:13:45 > 0:13:46prepared to go back another time, To see Grattan Estates?

0:13:46 > 0:13:48prepared to go back another time, To see Grattan Estates? Yes.

0:13:48 > 0:13:48prepared to go back another time, To see Grattan Estates? Yes. Let's

0:13:48 > 0:13:48To see Grattan Estates? Yes. Let's do

0:13:48 > 0:13:51To see Grattan Estates? Yes. Let's do it.

0:13:51 > 0:13:51To see Grattan Estates? Yes. Let's do it. This

0:13:51 > 0:13:52To see Grattan Estates? Yes. Let's do it. This time,

0:13:52 > 0:13:53To see Grattan Estates? Yes. Let's do it. This time, Lizzie

0:13:53 > 0:13:54To see Grattan Estates? Yes. Let's do it. This time, Lizzie will

0:13:54 > 0:13:54To see Grattan Estates? Yes. Let's do it. This time, Lizzie will be

0:13:54 > 0:13:54do it. This time, Lizzie will be accompanied

0:13:54 > 0:13:55do it. This time, Lizzie will be accompanied by

0:13:55 > 0:13:55do it. This time, Lizzie will be accompanied by a

0:13:55 > 0:13:55do it. This time, Lizzie will be accompanied by a member

0:13:55 > 0:13:56do it. This time, Lizzie will be accompanied by a member of

0:13:56 > 0:13:56do it. This time, Lizzie will be accompanied by a member of the

0:13:56 > 0:13:57do it. This time, Lizzie will be accompanied by a member of the team.

0:13:57 > 0:13:57accompanied by a member of the team. And

0:13:57 > 0:13:57accompanied by a member of the team. And hidden

0:13:57 > 0:13:59accompanied by a member of the team. And hidden cameras.

0:13:59 > 0:13:59accompanied by a member of the team. And hidden cameras. Despite

0:13:59 > 0:14:00accompanied by a member of the team. And hidden cameras. Despite phone

0:14:00 > 0:14:00And hidden cameras. Despite phone calls

0:14:00 > 0:14:00And hidden cameras. Despite phone calls and

0:14:00 > 0:14:01And hidden cameras. Despite phone calls and e-mail,

0:14:01 > 0:14:01And hidden cameras. Despite phone calls and e-mail, she

0:14:01 > 0:14:01And hidden cameras. Despite phone calls and e-mail, she has

0:14:01 > 0:14:01And hidden cameras. Despite phone calls and e-mail, she has been

0:14:01 > 0:14:02calls and e-mail, she has been chasing

0:14:02 > 0:14:02calls and e-mail, she has been chasing the

0:14:02 > 0:14:03calls and e-mail, she has been chasing the money

0:14:03 > 0:14:03calls and e-mail, she has been chasing the money for

0:14:03 > 0:14:03calls and e-mail, she has been chasing the money for over

0:14:03 > 0:14:04calls and e-mail, she has been chasing the money for over three

0:14:04 > 0:14:04chasing the money for over three months.

0:14:04 > 0:14:04chasing the money for over three months. What

0:14:04 > 0:14:04chasing the money for over three months. What will

0:14:04 > 0:14:05chasing the money for over three months. What will they

0:14:05 > 0:14:05chasing the money for over three months. What will they say

0:14:05 > 0:14:05chasing the money for over three months. What will they say this

0:14:05 > 0:14:07months. What will they say this time?

0:14:07 > 0:14:07months. What will they say this time? The

0:14:07 > 0:14:08months. What will they say this time? The man

0:14:08 > 0:14:08months. What will they say this time? The man wearing

0:14:08 > 0:14:10months. What will they say this time? The man wearing glasses

0:14:10 > 0:14:10months. What will they say this time? The man wearing glasses is

0:14:10 > 0:14:10time? The man wearing glasses is Adam.

0:14:10 > 0:14:11time? The man wearing glasses is Adam. He

0:14:11 > 0:14:11time? The man wearing glasses is Adam. He also

0:14:11 > 0:14:12time? The man wearing glasses is Adam. He also calls

0:14:12 > 0:14:12time? The man wearing glasses is Adam. He also calls himself

0:14:12 > 0:14:12time? The man wearing glasses is Adam. He also calls himself Roy

0:14:12 > 0:14:13time? The man wearing glasses is Adam. He also calls himself Roy and

0:14:13 > 0:14:13Adam. He also calls himself Roy and Lewis.

0:14:13 > 0:14:14Adam. He also calls himself Roy and Lewis. He

0:14:14 > 0:14:14Adam. He also calls himself Roy and Lewis. He took the

0:14:14 > 0:14:15Adam. He also calls himself Roy and Lewis. He took the money

0:14:15 > 0:14:15Adam. He also calls himself Roy and Lewis. He took the money and

0:14:15 > 0:14:15Adam. He also calls himself Roy and Lewis. He took the money and drew

0:14:15 > 0:14:15Lewis. He took the money and drew up

0:14:15 > 0:14:16Lewis. He took the money and drew up the

0:14:16 > 0:14:17Lewis. He took the money and drew up the contract.

0:14:17 > 0:14:17Lewis. He took the money and drew up the contract. Although

0:14:17 > 0:14:17Lewis. He took the money and drew up the contract. Although Thin

0:14:17 > 0:14:17up the contract. Although Thin Lizzie

0:14:17 > 0:14:18up the contract. Although Thin Lizzie has

0:14:18 > 0:14:18up the contract. Although Thin Lizzie has not

0:14:18 > 0:14:18up the contract. Although Thin Lizzie has not met

0:14:18 > 0:14:19up the contract. Although Thin Lizzie has not met him,

0:14:19 > 0:14:19up the contract. Although Thin Lizzie has not met him, we

0:14:19 > 0:14:19up the contract. Although Thin Lizzie has not met him, we know

0:14:19 > 0:14:19up the contract. Although Thin Lizzie has not met him, we know the

0:14:19 > 0:14:19Lizzie has not met him, we know the person

0:14:19 > 0:14:21Lizzie has not met him, we know the person on

0:14:21 > 0:14:21Lizzie has not met him, we know the person on the

0:14:21 > 0:14:22Lizzie has not met him, we know the person on the left

0:14:22 > 0:14:22Lizzie has not met him, we know the person on the left is

0:14:22 > 0:14:22Lizzie has not met him, we know the person on the left is the

0:14:22 > 0:14:23Lizzie has not met him, we know the person on the left is the boss.

0:14:23 > 0:14:24Lizzie has not met him, we know the person on the left is the boss. I

0:14:24 > 0:14:24person on the left is the boss. I am

0:14:24 > 0:14:24person on the left is the boss. I am wondering

0:14:24 > 0:14:24person on the left is the boss. I am wondering what

0:14:24 > 0:14:25person on the left is the boss. I am wondering what is

0:14:25 > 0:14:25person on the left is the boss. I am wondering what is happening

0:14:25 > 0:14:25person on the left is the boss. I am wondering what is happening with

0:14:25 > 0:14:26am wondering what is happening with the

0:14:26 > 0:14:26am wondering what is happening with the money.

0:14:39 > 0:14:40Now

0:14:40 > 0:14:40Now he

0:14:40 > 0:14:40Now he tells us

0:14:40 > 0:14:40Now he tells us that

0:14:40 > 0:14:41Now he tells us that when

0:14:41 > 0:14:41Now he tells us that when Lizzie

0:14:41 > 0:14:41Now he tells us that when Lizzie puts

0:14:41 > 0:14:41Now he tells us that when Lizzie puts down

0:14:41 > 0:14:41Now he tells us that when Lizzie puts down her

0:14:41 > 0:14:44Now he tells us that when Lizzie puts down her deposit,

0:14:44 > 0:14:44Now he tells us that when Lizzie puts down her deposit, Grattan

0:14:44 > 0:14:45puts down her deposit, Grattan Estates

0:14:45 > 0:14:45puts down her deposit, Grattan Estates was

0:14:45 > 0:14:45puts down her deposit, Grattan Estates was going

0:14:45 > 0:14:46puts down her deposit, Grattan Estates was going by

0:14:46 > 0:14:46puts down her deposit, Grattan Estates was going by a

0:14:46 > 0:14:46puts down her deposit, Grattan Estates was going by a different

0:14:46 > 0:14:47Estates was going by a different name,

0:14:47 > 0:14:47Estates was going by a different name, and

0:14:47 > 0:14:47Estates was going by a different name, and the

0:14:47 > 0:14:48Estates was going by a different name, and the owner

0:14:48 > 0:14:48Estates was going by a different name, and the owner of

0:14:48 > 0:14:48Estates was going by a different name, and the owner of that

0:14:48 > 0:14:48Estates was going by a different name, and the owner of that Kompany

0:14:48 > 0:14:48name, and the owner of that Kompany has

0:14:48 > 0:14:49name, and the owner of that Kompany has her

0:14:49 > 0:14:50name, and the owner of that Kompany has her money.

0:14:50 > 0:14:51name, and the owner of that Kompany has her money. The

0:14:51 > 0:14:51name, and the owner of that Kompany has her money. The previous

0:14:51 > 0:14:51name, and the owner of that Kompany has her money. The previous owner

0:14:51 > 0:14:51has her money. The previous owner moved

0:14:51 > 0:14:56has her money. The previous owner moved out.

0:14:56 > 0:14:56has her money. The previous owner moved out. That

0:14:56 > 0:14:56has her money. The previous owner moved out. That is

0:14:56 > 0:14:56has her money. The previous owner moved out. That is nothing

0:14:56 > 0:14:57has her money. The previous owner moved out. That is nothing to

0:14:57 > 0:14:57has her money. The previous owner moved out. That is nothing to do

0:14:57 > 0:14:57moved out. That is nothing to do with

0:14:57 > 0:14:59moved out. That is nothing to do with me.

0:14:59 > 0:15:00moved out. That is nothing to do with me. So

0:15:00 > 0:15:00moved out. That is nothing to do with me. So are

0:15:00 > 0:15:00moved out. That is nothing to do with me. So are you

0:15:00 > 0:15:00moved out. That is nothing to do with me. So are you saying

0:15:00 > 0:15:01moved out. That is nothing to do with me. So are you saying that

0:15:01 > 0:15:01moved out. That is nothing to do with me. So are you saying that the

0:15:01 > 0:15:01with me. So are you saying that the money

0:15:01 > 0:15:01with me. So are you saying that the money is

0:15:01 > 0:15:01with me. So are you saying that the money is going

0:15:01 > 0:15:02with me. So are you saying that the money is going to

0:15:02 > 0:15:02with me. So are you saying that the money is going to be

0:15:02 > 0:15:02with me. So are you saying that the money is going to be paid

0:15:02 > 0:15:02with me. So are you saying that the money is going to be paid back?

0:15:02 > 0:15:03with me. So are you saying that the money is going to be paid back? I

0:15:03 > 0:15:03money is going to be paid back? I don't

0:15:03 > 0:15:04money is going to be paid back? I don't know.

0:15:04 > 0:15:04money is going to be paid back? I don't know. That

0:15:04 > 0:15:04money is going to be paid back? I don't know. That is

0:15:04 > 0:15:04money is going to be paid back? I don't know. That is his

0:15:04 > 0:15:06money is going to be paid back? I don't know. That is his decision.

0:15:12 > 0:15:12So

0:15:12 > 0:15:12So you

0:15:12 > 0:15:12So you are

0:15:12 > 0:15:12So you are denying

0:15:12 > 0:15:13So you are denying all

0:15:13 > 0:15:13So you are denying all responsibility

0:15:13 > 0:15:14So you are denying all responsibility for

0:15:14 > 0:15:14So you are denying all responsibility for the

0:15:14 > 0:15:14So you are denying all responsibility for the money

0:15:14 > 0:15:16So you are denying all responsibility for the money now?

0:15:16 > 0:15:17responsibility for the money now? So,

0:15:17 > 0:15:18responsibility for the money now? So, just

0:15:18 > 0:15:18responsibility for the money now? So, just who

0:15:18 > 0:15:19responsibility for the money now? So, just who are

0:15:19 > 0:15:21responsibility for the money now? So, just who are EU

0:15:21 > 0:15:25responsibility for the money now? So, just who are EU Estates?

0:15:25 > 0:15:25responsibility for the money now? So, just who are EU Estates? The

0:15:25 > 0:15:27So, just who are EU Estates? The certificate

0:15:27 > 0:15:27So, just who are EU Estates? The certificate that

0:15:27 > 0:15:27So, just who are EU Estates? The certificate that the

0:15:27 > 0:15:29So, just who are EU Estates? The certificate that the girls

0:15:29 > 0:15:29So, just who are EU Estates? The certificate that the girls received

0:15:29 > 0:15:30certificate that the girls received says

0:15:30 > 0:15:30certificate that the girls received says that

0:15:30 > 0:15:30certificate that the girls received says that name

0:15:30 > 0:15:34certificate that the girls received says that name on,

0:15:34 > 0:15:35certificate that the girls received says that name on, but

0:15:35 > 0:15:35certificate that the girls received says that name on, but they

0:15:35 > 0:15:35certificate that the girls received says that name on, but they visited

0:15:35 > 0:15:36says that name on, but they visited the

0:15:36 > 0:15:36says that name on, but they visited the offices

0:15:36 > 0:15:36says that name on, but they visited the offices of

0:15:36 > 0:15:36says that name on, but they visited the offices of Grattan

0:15:36 > 0:15:36says that name on, but they visited the offices of Grattan Estates

0:15:36 > 0:15:37says that name on, but they visited the offices of Grattan Estates and

0:15:37 > 0:15:37the offices of Grattan Estates and got

0:15:37 > 0:15:37the offices of Grattan Estates and got the

0:15:37 > 0:15:37the offices of Grattan Estates and got the e-mail

0:15:37 > 0:15:38the offices of Grattan Estates and got the e-mail from

0:15:38 > 0:15:39the offices of Grattan Estates and got the e-mail from them.

0:15:39 > 0:15:40the offices of Grattan Estates and got the e-mail from them. Can

0:15:40 > 0:15:40the offices of Grattan Estates and got the e-mail from them. Can we

0:15:40 > 0:15:40got the e-mail from them. Can we speak

0:15:40 > 0:15:40got the e-mail from them. Can we speak to

0:15:40 > 0:15:41got the e-mail from them. Can we speak to your

0:15:41 > 0:15:41got the e-mail from them. Can we speak to your manager?

0:15:41 > 0:15:41got the e-mail from them. Can we speak to your manager? This

0:15:41 > 0:15:42got the e-mail from them. Can we speak to your manager? This isn't

0:15:42 > 0:15:42speak to your manager? This isn't going

0:15:42 > 0:15:44speak to your manager? This isn't going anywhere?

0:15:44 > 0:15:44speak to your manager? This isn't going anywhere? Do

0:15:44 > 0:15:44speak to your manager? This isn't going anywhere? Do you

0:15:44 > 0:15:44speak to your manager? This isn't going anywhere? Do you have

0:15:44 > 0:15:44speak to your manager? This isn't going anywhere? Do you have a

0:15:44 > 0:15:50going anywhere? Do you have a manager?

0:15:54 > 0:15:54We

0:15:54 > 0:15:55We will

0:15:55 > 0:15:55We will come

0:15:55 > 0:15:55We will come back

0:15:55 > 0:15:55We will come back another

0:15:55 > 0:15:56We will come back another time

0:15:56 > 0:15:56We will come back another time when

0:15:56 > 0:15:56We will come back another time when your

0:15:56 > 0:15:56We will come back another time when your manager

0:15:56 > 0:15:56We will come back another time when your manager is

0:15:56 > 0:16:05We will come back another time when your manager is there.

0:16:05 > 0:16:09We will come back another time when your manager is there. Also

0:16:09 > 0:16:10We will come back another time when your manager is there. Also known

0:16:10 > 0:16:10We will come back another time when your manager is there. Also known as

0:16:10 > 0:16:10your manager is there. Also known as Mustafa

0:16:10 > 0:16:10your manager is there. Also known as Mustafa Shahnawaz,

0:16:10 > 0:16:10your manager is there. Also known as Mustafa Shahnawaz, your

0:16:10 > 0:16:11your manager is there. Also known as Mustafa Shahnawaz, your mate

0:16:11 > 0:16:12your manager is there. Also known as Mustafa Shahnawaz, your mate their!

0:16:12 > 0:16:13Mustafa Shahnawaz, your mate their! It

0:16:13 > 0:16:15Mustafa Shahnawaz, your mate their! It won't

0:16:15 > 0:16:15Mustafa Shahnawaz, your mate their! It won't surprise

0:16:15 > 0:16:15Mustafa Shahnawaz, your mate their! It won't surprise you

0:16:15 > 0:16:16Mustafa Shahnawaz, your mate their! It won't surprise you to

0:16:16 > 0:16:16Mustafa Shahnawaz, your mate their! It won't surprise you to know

0:16:16 > 0:16:16Mustafa Shahnawaz, your mate their! It won't surprise you to know that

0:16:16 > 0:16:16It won't surprise you to know that there

0:16:16 > 0:16:17It won't surprise you to know that there is no

0:16:17 > 0:16:17It won't surprise you to know that there is no one

0:16:17 > 0:16:17It won't surprise you to know that there is no one called

0:16:17 > 0:16:17It won't surprise you to know that there is no one called Sam.

0:16:17 > 0:16:18It won't surprise you to know that there is no one called Sam. He

0:16:18 > 0:16:18there is no one called Sam. He doesn't

0:16:18 > 0:16:20there is no one called Sam. He doesn't exist.

0:16:20 > 0:16:21there is no one called Sam. He doesn't exist. But

0:16:21 > 0:16:21there is no one called Sam. He doesn't exist. But Mustafa

0:16:21 > 0:16:21there is no one called Sam. He doesn't exist. But Mustafa Shahnawaz

0:16:21 > 0:16:23doesn't exist. But Mustafa Shahnawaz does.

0:16:23 > 0:16:24doesn't exist. But Mustafa Shahnawaz does. Buckle

0:16:24 > 0:16:27doesn't exist. But Mustafa Shahnawaz does. Buckle up!

0:16:27 > 0:16:27does. Buckle up! It

0:16:27 > 0:16:28does. Buckle up! It is

0:16:28 > 0:16:28does. Buckle up! It is time

0:16:28 > 0:16:28does. Buckle up! It is time to

0:16:28 > 0:16:28does. Buckle up! It is time to get

0:16:28 > 0:16:29does. Buckle up! It is time to get on

0:16:29 > 0:16:29does. Buckle up! It is time to get on the

0:16:29 > 0:16:29does. Buckle up! It is time to get on the bottom

0:16:29 > 0:16:29does. Buckle up! It is time to get on the bottom rung

0:16:29 > 0:16:30It is time to get on the bottom rung of

0:16:30 > 0:16:30It is time to get on the bottom rung of the

0:16:30 > 0:16:30It is time to get on the bottom rung of the latter

0:16:30 > 0:16:30It is time to get on the bottom rung of the latter is

0:16:30 > 0:16:31It is time to get on the bottom rung of the latter is take

0:16:31 > 0:16:31It is time to get on the bottom rung of the latter is take a

0:16:31 > 0:16:31It is time to get on the bottom rung of the latter is take a closer

0:16:31 > 0:16:31It is time to get on the bottom rung of the latter is take a closer look

0:16:31 > 0:16:31of the latter is take a closer look at

0:16:31 > 0:16:32of the latter is take a closer look at the

0:16:32 > 0:16:32of the latter is take a closer look at the Grattan

0:16:32 > 0:16:32of the latter is take a closer look at the Grattan Estates

0:16:32 > 0:16:34of the latter is take a closer look at the Grattan Estates portfolio.

0:16:34 > 0:16:34at the Grattan Estates portfolio. Keep

0:16:34 > 0:16:35at the Grattan Estates portfolio. Keep your

0:16:35 > 0:16:35at the Grattan Estates portfolio. Keep your interest

0:16:35 > 0:16:35at the Grattan Estates portfolio. Keep your interest rates

0:16:35 > 0:16:36at the Grattan Estates portfolio. Keep your interest rates up.

0:16:36 > 0:16:36at the Grattan Estates portfolio. Keep your interest rates up. We

0:16:36 > 0:16:37at the Grattan Estates portfolio. Keep your interest rates up. We will

0:16:37 > 0:16:37Keep your interest rates up. We will be

0:16:37 > 0:16:37Keep your interest rates up. We will be exchanging

0:16:37 > 0:16:37Keep your interest rates up. We will be exchanging contracts

0:16:37 > 0:16:39Keep your interest rates up. We will be exchanging contracts shortly.

0:16:39 > 0:16:39be exchanging contracts shortly. Annie,

0:16:39 > 0:16:40be exchanging contracts shortly. Annie, have

0:16:40 > 0:16:40be exchanging contracts shortly. Annie, have you

0:16:40 > 0:16:40be exchanging contracts shortly. Annie, have you ever

0:16:40 > 0:16:40be exchanging contracts shortly. Annie, have you ever been

0:16:40 > 0:16:40be exchanging contracts shortly. Annie, have you ever been to

0:16:40 > 0:16:41be exchanging contracts shortly. Annie, have you ever been to a

0:16:41 > 0:16:41be exchanging contracts shortly. Annie, have you ever been to a theme

0:16:41 > 0:16:42Annie, have you ever been to a theme park?

0:16:42 > 0:16:42Annie, have you ever been to a theme park? I

0:16:42 > 0:16:42Annie, have you ever been to a theme park? I am

0:16:42 > 0:16:42Annie, have you ever been to a theme park? I am never

0:16:42 > 0:16:43Annie, have you ever been to a theme park? I am never out

0:16:43 > 0:16:43Annie, have you ever been to a theme park? I am never out of

0:16:43 > 0:16:45Annie, have you ever been to a theme park? I am never out of them.

0:16:45 > 0:16:46Annie, have you ever been to a theme park? I am never out of them. I

0:16:46 > 0:16:46park? I am never out of them. I might

0:16:46 > 0:16:46park? I am never out of them. I might have

0:16:46 > 0:16:47park? I am never out of them. I might have a

0:16:47 > 0:16:47park? I am never out of them. I might have a suggestion

0:16:47 > 0:16:47park? I am never out of them. I might have a suggestion for

0:16:47 > 0:16:47park? I am never out of them. I might have a suggestion for you

0:16:47 > 0:16:47park? I am never out of them. I might have a suggestion for you and

0:16:47 > 0:16:48might have a suggestion for you and your

0:16:48 > 0:16:50might have a suggestion for you and your grandchildren.

0:16:50 > 0:16:50might have a suggestion for you and your grandchildren. Chessington

0:16:50 > 0:16:50your grandchildren. Chessington World

0:16:50 > 0:16:50your grandchildren. Chessington World of

0:16:50 > 0:16:53your grandchildren. Chessington World of Adventures.

0:16:53 > 0:16:53your grandchildren. Chessington World of Adventures. It

0:16:53 > 0:16:54your grandchildren. Chessington World of Adventures. It sells

0:16:54 > 0:16:55your grandchildren. Chessington World of Adventures. It sells itself

0:16:55 > 0:16:55World of Adventures. It sells itself as

0:16:55 > 0:16:55World of Adventures. It sells itself as a

0:16:55 > 0:16:55World of Adventures. It sells itself as a children's

0:16:55 > 0:16:56World of Adventures. It sells itself as a children's attraction,

0:16:56 > 0:16:56as a children's attraction, promising

0:16:56 > 0:16:56as a children's attraction, promising a

0:16:56 > 0:16:56as a children's attraction, promising a fun

0:16:56 > 0:16:56as a children's attraction, promising a fun day

0:16:56 > 0:16:57as a children's attraction, promising a fun day out

0:16:57 > 0:16:57as a children's attraction, promising a fun day out for

0:16:57 > 0:16:57as a children's attraction, promising a fun day out for the

0:16:57 > 0:16:57promising a fun day out for the whole

0:16:57 > 0:16:59promising a fun day out for the whole family.

0:16:59 > 0:16:59promising a fun day out for the whole family. If

0:16:59 > 0:16:59promising a fun day out for the whole family. If you

0:16:59 > 0:16:59promising a fun day out for the whole family. If you book

0:16:59 > 0:17:00promising a fun day out for the whole family. If you book online

0:17:00 > 0:17:00promising a fun day out for the whole family. If you book online for

0:17:00 > 0:17:00whole family. If you book online for an

0:17:00 > 0:17:00whole family. If you book online for an adult

0:17:00 > 0:17:00whole family. If you book online for an adult and

0:17:00 > 0:17:02whole family. If you book online for an adult and child,

0:17:02 > 0:17:03whole family. If you book online for an adult and child, the

0:17:03 > 0:17:03whole family. If you book online for an adult and child, the price

0:17:03 > 0:17:03whole family. If you book online for an adult and child, the price you

0:17:03 > 0:17:03an adult and child, the price you pay

0:17:03 > 0:17:03an adult and child, the price you pay depends

0:17:03 > 0:17:03an adult and child, the price you pay depends on

0:17:03 > 0:17:04an adult and child, the price you pay depends on who

0:17:04 > 0:17:04an adult and child, the price you pay depends on who that

0:17:04 > 0:17:06an adult and child, the price you pay depends on who that adult is.

0:17:06 > 0:17:06an adult and child, the price you pay depends on who that adult is. I

0:17:06 > 0:17:07pay depends on who that adult is. I have

0:17:07 > 0:17:07pay depends on who that adult is. I have brought

0:17:07 > 0:17:07pay depends on who that adult is. I have brought in

0:17:07 > 0:17:07pay depends on who that adult is. I have brought in some

0:17:07 > 0:17:08pay depends on who that adult is. I have brought in some friends

0:17:08 > 0:17:08pay depends on who that adult is. I have brought in some friends to

0:17:08 > 0:17:08pay depends on who that adult is. I have brought in some friends to help

0:17:08 > 0:17:08have brought in some friends to help me

0:17:08 > 0:17:09have brought in some friends to help me explain.

0:17:09 > 0:17:09have brought in some friends to help me explain. We

0:17:09 > 0:17:10have brought in some friends to help me explain. We went

0:17:10 > 0:17:10have brought in some friends to help me explain. We went online

0:17:10 > 0:17:11have brought in some friends to help me explain. We went online to

0:17:11 > 0:17:11have brought in some friends to help me explain. We went online to price

0:17:11 > 0:17:13me explain. We went online to price up

0:17:13 > 0:17:13me explain. We went online to price up various

0:17:13 > 0:17:14me explain. We went online to price up various ticket

0:17:14 > 0:17:15me explain. We went online to price up various ticket combinations

0:17:15 > 0:17:15me explain. We went online to price up various ticket combinations for

0:17:15 > 0:17:15up various ticket combinations for next

0:17:15 > 0:17:15up various ticket combinations for next Saturday,

0:17:15 > 0:17:15up various ticket combinations for next Saturday, September

0:17:15 > 0:17:18up various ticket combinations for next Saturday, September 21.

0:17:18 > 0:17:18up various ticket combinations for next Saturday, September 21. There

0:17:18 > 0:17:18next Saturday, September 21. There are

0:17:18 > 0:17:18next Saturday, September 21. There are four

0:17:18 > 0:17:19next Saturday, September 21. There are four different

0:17:19 > 0:17:19next Saturday, September 21. There are four different types

0:17:19 > 0:17:19next Saturday, September 21. There are four different types of

0:17:19 > 0:17:19next Saturday, September 21. There are four different types of adult

0:17:19 > 0:17:20are four different types of adult ticket

0:17:20 > 0:17:20are four different types of adult ticket you

0:17:20 > 0:17:20are four different types of adult ticket you can

0:17:20 > 0:17:23are four different types of adult ticket you can buy.

0:17:23 > 0:17:23are four different types of adult ticket you can buy. Mark

0:17:23 > 0:17:23are four different types of adult ticket you can buy. Mark would

0:17:23 > 0:17:23are four different types of adult ticket you can buy. Mark would buy

0:17:23 > 0:17:23are four different types of adult ticket you can buy. Mark would buy a

0:17:23 > 0:17:24ticket you can buy. Mark would buy a standard

0:17:24 > 0:17:24ticket you can buy. Mark would buy a standard adult

0:17:24 > 0:17:27ticket you can buy. Mark would buy a standard adult ticket,

0:17:27 > 0:17:27ticket you can buy. Mark would buy a standard adult ticket, price

0:17:27 > 0:17:27ticket you can buy. Mark would buy a standard adult ticket, price £32

0:17:27 > 0:17:31ticket you can buy. Mark would buy a standard adult ticket, price £32 40.

0:17:31 > 0:17:31standard adult ticket, price £32 40. Jamie

0:17:31 > 0:17:31standard adult ticket, price £32 40. Jamie here

0:17:31 > 0:17:31standard adult ticket, price £32 40. Jamie here is

0:17:31 > 0:17:31standard adult ticket, price £32 40. Jamie here is a

0:17:31 > 0:17:32standard adult ticket, price £32 40. Jamie here is a very

0:17:32 > 0:17:32standard adult ticket, price £32 40. Jamie here is a very well-dressed

0:17:32 > 0:17:34Jamie here is a very well-dressed student.

0:17:34 > 0:17:34Jamie here is a very well-dressed student. He

0:17:34 > 0:17:34Jamie here is a very well-dressed student. He gets

0:17:34 > 0:17:35Jamie here is a very well-dressed student. He gets a

0:17:35 > 0:17:35Jamie here is a very well-dressed student. He gets a student

0:17:35 > 0:17:37Jamie here is a very well-dressed student. He gets a student discount,

0:17:37 > 0:17:37student. He gets a student discount, £26

0:17:37 > 0:17:41student. He gets a student discount, £26 ten.

0:17:45 > 0:17:45Sam

0:17:45 > 0:17:45Sam is

0:17:45 > 0:17:48Sam is a

0:17:48 > 0:17:48Sam is a former

0:17:48 > 0:17:48Sam is a former international

0:17:48 > 0:17:48Sam is a former international wheelchair

0:17:48 > 0:17:48Sam is a former international wheelchair tennis

0:17:48 > 0:17:53Sam is a former international wheelchair tennis player.

0:17:53 > 0:17:53Sam is a former international wheelchair tennis player. Her

0:17:53 > 0:17:53Sam is a former international wheelchair tennis player. Her ticket

0:17:53 > 0:17:53wheelchair tennis player. Her ticket is

0:17:53 > 0:17:53wheelchair tennis player. Her ticket is £32

0:17:53 > 0:17:55wheelchair tennis player. Her ticket is £32 50.

0:17:55 > 0:17:56wheelchair tennis player. Her ticket is £32 50. And

0:17:56 > 0:17:57wheelchair tennis player. Her ticket is £32 50. And there

0:17:57 > 0:17:57wheelchair tennis player. Her ticket is £32 50. And there is

0:17:57 > 0:17:57wheelchair tennis player. Her ticket is £32 50. And there is one

0:17:57 > 0:17:57wheelchair tennis player. Her ticket is £32 50. And there is one more

0:17:57 > 0:17:57is £32 50. And there is one more category,

0:17:57 > 0:17:58is £32 50. And there is one more category, a

0:17:58 > 0:17:58is £32 50. And there is one more category, a senior

0:17:58 > 0:18:03is £32 50. And there is one more category, a senior citizen.

0:18:03 > 0:18:03is £32 50. And there is one more category, a senior citizen. Only

0:18:03 > 0:18:04category, a senior citizen. Only just

0:18:04 > 0:18:04category, a senior citizen. Only just a

0:18:04 > 0:18:04category, a senior citizen. Only just a pensioner,

0:18:04 > 0:18:04category, a senior citizen. Only just a pensioner, so

0:18:04 > 0:18:04category, a senior citizen. Only just a pensioner, so I

0:18:04 > 0:18:05category, a senior citizen. Only just a pensioner, so I hear.

0:18:05 > 0:18:11category, a senior citizen. Only just a pensioner, so I hear. Just!

0:18:11 > 0:18:11just a pensioner, so I hear. Just! So,

0:18:11 > 0:18:12just a pensioner, so I hear. Just! So, the

0:18:12 > 0:18:12just a pensioner, so I hear. Just! So, the student

0:18:12 > 0:18:13just a pensioner, so I hear. Just! So, the student and

0:18:13 > 0:18:13just a pensioner, so I hear. Just! So, the student and the

0:18:13 > 0:18:13just a pensioner, so I hear. Just! So, the student and the senior

0:18:13 > 0:18:13So, the student and the senior citizen

0:18:13 > 0:18:14So, the student and the senior citizen gets

0:18:14 > 0:18:14So, the student and the senior citizen gets discounts,

0:18:14 > 0:18:14So, the student and the senior citizen gets discounts, and

0:18:14 > 0:18:15So, the student and the senior citizen gets discounts, and that

0:18:15 > 0:18:15citizen gets discounts, and that all makes

0:18:15 > 0:18:15citizen gets discounts, and that all makes sense,

0:18:15 > 0:18:17citizen gets discounts, and that all makes sense, right?

0:18:17 > 0:18:18citizen gets discounts, and that all makes sense, right? But

0:18:18 > 0:18:18citizen gets discounts, and that all makes sense, right? But look

0:18:18 > 0:18:18citizen gets discounts, and that all makes sense, right? But look what

0:18:18 > 0:18:18makes sense, right? But look what happens

0:18:18 > 0:18:18makes sense, right? But look what happens when

0:18:18 > 0:18:19makes sense, right? But look what happens when you

0:18:19 > 0:18:19makes sense, right? But look what happens when you all

0:18:19 > 0:18:19makes sense, right? But look what happens when you all take

0:18:19 > 0:18:19makes sense, right? But look what happens when you all take a

0:18:19 > 0:18:20makes sense, right? But look what happens when you all take a child.

0:18:20 > 0:18:20happens when you all take a child. Exactly

0:18:20 > 0:18:20happens when you all take a child. Exactly the

0:18:20 > 0:18:21happens when you all take a child. Exactly the same

0:18:21 > 0:18:23happens when you all take a child. Exactly the same child.

0:18:23 > 0:18:23happens when you all take a child. Exactly the same child. What

0:18:23 > 0:18:24happens when you all take a child. Exactly the same child. What I

0:18:24 > 0:18:25happens when you all take a child. Exactly the same child. What I need

0:18:25 > 0:18:25Exactly the same child. What I need now

0:18:25 > 0:18:25Exactly the same child. What I need now are

0:18:25 > 0:18:25Exactly the same child. What I need now are four

0:18:25 > 0:18:25Exactly the same child. What I need now are four identical

0:18:25 > 0:18:26Exactly the same child. What I need now are four identical kids.

0:18:26 > 0:18:26Exactly the same child. What I need now are four identical kids. And

0:18:26 > 0:18:26now are four identical kids. And here

0:18:26 > 0:18:27now are four identical kids. And here we

0:18:27 > 0:18:27now are four identical kids. And here we have

0:18:27 > 0:18:28now are four identical kids. And here we have the!

0:18:28 > 0:18:29now are four identical kids. And here we have the! Don't

0:18:29 > 0:18:29now are four identical kids. And here we have the! Don't they

0:18:29 > 0:18:29now are four identical kids. And here we have the! Don't they look

0:18:29 > 0:18:32here we have the! Don't they look lovely.

0:18:32 > 0:18:32here we have the! Don't they look lovely. Meet

0:18:32 > 0:18:33here we have the! Don't they look lovely. Meet Holly,

0:18:33 > 0:18:34here we have the! Don't they look lovely. Meet Holly, Jessica,

0:18:34 > 0:18:35here we have the! Don't they look lovely. Meet Holly, Jessica, Ellie

0:18:35 > 0:18:35lovely. Meet Holly, Jessica, Ellie and

0:18:35 > 0:18:35lovely. Meet Holly, Jessica, Ellie and Georgina,

0:18:35 > 0:18:35lovely. Meet Holly, Jessica, Ellie and Georgina, identical

0:18:35 > 0:18:41lovely. Meet Holly, Jessica, Ellie and Georgina, identical quadruplets.

0:18:41 > 0:18:41and Georgina, identical quadruplets. Booking

0:18:41 > 0:18:41and Georgina, identical quadruplets. Booking online,

0:18:41 > 0:18:42and Georgina, identical quadruplets. Booking online, the

0:18:42 > 0:18:42and Georgina, identical quadruplets. Booking online, the cost

0:18:42 > 0:18:42and Georgina, identical quadruplets. Booking online, the cost of a

0:18:42 > 0:18:42Booking online, the cost of a standard

0:18:42 > 0:18:43Booking online, the cost of a standard adult

0:18:43 > 0:18:43Booking online, the cost of a standard adult ticket

0:18:43 > 0:18:43Booking online, the cost of a standard adult ticket and

0:18:43 > 0:18:43Booking online, the cost of a standard adult ticket and a

0:18:43 > 0:18:44Booking online, the cost of a standard adult ticket and a child

0:18:44 > 0:18:45standard adult ticket and a child is:

0:18:53 > 0:18:54If

0:18:54 > 0:18:56If student

0:18:56 > 0:18:57If student Jamie

0:18:57 > 0:18:57If student Jamie took

0:18:57 > 0:18:57If student Jamie took a

0:18:57 > 0:18:57If student Jamie took a child,

0:18:57 > 0:18:57If student Jamie took a child, he

0:18:57 > 0:18:58If student Jamie took a child, he would

0:18:58 > 0:18:58If student Jamie took a child, he would have

0:18:58 > 0:18:58If student Jamie took a child, he would have to

0:18:58 > 0:18:58If student Jamie took a child, he would have to pay

0:18:58 > 0:18:59If student Jamie took a child, he would have to pay £52

0:18:59 > 0:19:01If student Jamie took a child, he would have to pay £52 20.

0:19:01 > 0:19:03If student Jamie took a child, he would have to pay £52 20. That

0:19:03 > 0:19:03If student Jamie took a child, he would have to pay £52 20. That is

0:19:03 > 0:19:03If student Jamie took a child, he would have to pay £52 20. That is £7

0:19:03 > 0:19:03would have to pay £52 20. That is £7 more

0:19:03 > 0:19:06would have to pay £52 20. That is £7 more expensive.

0:19:06 > 0:19:06would have to pay £52 20. That is £7 more expensive. When

0:19:06 > 0:19:06would have to pay £52 20. That is £7 more expensive. When if

0:19:06 > 0:19:06would have to pay £52 20. That is £7 more expensive. When if he

0:19:06 > 0:19:07would have to pay £52 20. That is £7 more expensive. When if he goes

0:19:07 > 0:19:07would have to pay £52 20. That is £7 more expensive. When if he goes on

0:19:07 > 0:19:07more expensive. When if he goes on his

0:19:07 > 0:19:08more expensive. When if he goes on his own,

0:19:08 > 0:19:08more expensive. When if he goes on his own, it

0:19:08 > 0:19:08more expensive. When if he goes on his own, it costs

0:19:08 > 0:19:08more expensive. When if he goes on his own, it costs in

0:19:08 > 0:19:08more expensive. When if he goes on his own, it costs in less

0:19:08 > 0:19:09more expensive. When if he goes on his own, it costs in less than

0:19:09 > 0:19:09more expensive. When if he goes on his own, it costs in less than a

0:19:09 > 0:19:09his own, it costs in less than a normal

0:19:09 > 0:19:10his own, it costs in less than a normal adult.

0:19:10 > 0:19:10his own, it costs in less than a normal adult. And

0:19:10 > 0:19:11his own, it costs in less than a normal adult. And what

0:19:11 > 0:19:11his own, it costs in less than a normal adult. And what about

0:19:11 > 0:19:11his own, it costs in less than a normal adult. And what about you

0:19:11 > 0:19:11his own, it costs in less than a normal adult. And what about you as

0:19:11 > 0:19:12normal adult. And what about you as a

0:19:12 > 0:19:12normal adult. And what about you as a senior

0:19:12 > 0:19:13normal adult. And what about you as a senior citizen?

0:19:13 > 0:19:13normal adult. And what about you as a senior citizen? How

0:19:13 > 0:19:13normal adult. And what about you as a senior citizen? How much

0:19:13 > 0:19:14normal adult. And what about you as a senior citizen? How much is

0:19:14 > 0:19:14normal adult. And what about you as a senior citizen? How much is it

0:19:14 > 0:19:14a senior citizen? How much is it down

0:19:14 > 0:19:14a senior citizen? How much is it down the

0:19:14 > 0:19:15a senior citizen? How much is it down the end?

0:19:21 > 0:19:21That

0:19:21 > 0:19:21That is

0:19:21 > 0:19:24That is shocking!

0:19:24 > 0:19:25That is shocking! So

0:19:25 > 0:19:25That is shocking! So I

0:19:25 > 0:19:25That is shocking! So I pay

0:19:25 > 0:19:25That is shocking! So I pay more

0:19:25 > 0:19:25That is shocking! So I pay more to

0:19:25 > 0:19:26That is shocking! So I pay more to take

0:19:26 > 0:19:26That is shocking! So I pay more to take a

0:19:26 > 0:19:26That is shocking! So I pay more to take a child

0:19:26 > 0:19:26That is shocking! So I pay more to take a child because

0:19:26 > 0:19:26That is shocking! So I pay more to take a child because I'm

0:19:26 > 0:19:28That is shocking! So I pay more to take a child because I'm old?

0:19:28 > 0:19:28That is shocking! So I pay more to take a child because I'm old? And

0:19:28 > 0:19:29That is shocking! So I pay more to take a child because I'm old? And it

0:19:29 > 0:19:29take a child because I'm old? And it does

0:19:29 > 0:19:30take a child because I'm old? And it does get

0:19:30 > 0:19:30take a child because I'm old? And it does get worse,

0:19:30 > 0:19:30take a child because I'm old? And it does get worse, because

0:19:30 > 0:19:30take a child because I'm old? And it does get worse, because it

0:19:30 > 0:19:30take a child because I'm old? And it does get worse, because it is

0:19:30 > 0:19:31take a child because I'm old? And it does get worse, because it is more

0:19:31 > 0:19:31does get worse, because it is more to

0:19:31 > 0:19:31does get worse, because it is more to book

0:19:31 > 0:19:31does get worse, because it is more to book a

0:19:31 > 0:19:31does get worse, because it is more to book a ticket

0:19:31 > 0:19:32does get worse, because it is more to book a ticket for

0:19:32 > 0:19:32does get worse, because it is more to book a ticket for a

0:19:32 > 0:19:32does get worse, because it is more to book a ticket for a child

0:19:32 > 0:19:32does get worse, because it is more to book a ticket for a child and

0:19:32 > 0:19:33does get worse, because it is more to book a ticket for a child and a

0:19:33 > 0:19:33to book a ticket for a child and a disabled

0:19:33 > 0:19:33to book a ticket for a child and a disabled adults.

0:19:33 > 0:19:33to book a ticket for a child and a disabled adults. How

0:19:33 > 0:19:33to book a ticket for a child and a disabled adults. How much

0:19:33 > 0:19:34to book a ticket for a child and a disabled adults. How much is

0:19:34 > 0:19:34to book a ticket for a child and a disabled adults. How much is it

0:19:34 > 0:19:36disabled adults. How much is it their?

0:19:39 > 0:19:40£58

0:19:40 > 0:19:43£58 50.

0:19:43 > 0:19:43£58 50. £13

0:19:43 > 0:19:44£58 50. £13 more

0:19:44 > 0:19:44£58 50. £13 more than

0:19:44 > 0:19:44£58 50. £13 more than a

0:19:44 > 0:19:45£58 50. £13 more than a standard

0:19:45 > 0:19:45£58 50. £13 more than a standard adult

0:19:45 > 0:19:45£58 50. £13 more than a standard adult ticket

0:19:45 > 0:19:45£58 50. £13 more than a standard adult ticket and

0:19:45 > 0:19:45£58 50. £13 more than a standard adult ticket and a

0:19:45 > 0:19:46£58 50. £13 more than a standard adult ticket and a child

0:19:46 > 0:19:47£58 50. £13 more than a standard adult ticket and a child ticket.

0:19:47 > 0:19:47adult ticket and a child ticket. That

0:19:47 > 0:19:48adult ticket and a child ticket. That is

0:19:48 > 0:19:48adult ticket and a child ticket. That is not

0:19:48 > 0:19:48adult ticket and a child ticket. That is not at

0:19:48 > 0:19:48adult ticket and a child ticket. That is not at all

0:19:48 > 0:19:48adult ticket and a child ticket. That is not at all fair

0:19:48 > 0:19:49adult ticket and a child ticket. That is not at all fair for

0:19:49 > 0:19:49adult ticket and a child ticket. That is not at all fair for Sam

0:19:49 > 0:19:49adult ticket and a child ticket. That is not at all fair for Sam or

0:19:49 > 0:19:51That is not at all fair for Sam or me.

0:19:51 > 0:19:53That is not at all fair for Sam or me. What

0:19:53 > 0:19:53That is not at all fair for Sam or me. What have

0:19:53 > 0:19:53That is not at all fair for Sam or me. What have Chessington

0:19:53 > 0:19:53That is not at all fair for Sam or me. What have Chessington World

0:19:53 > 0:19:54That is not at all fair for Sam or me. What have Chessington World of

0:19:54 > 0:19:54me. What have Chessington World of Adventures

0:19:54 > 0:19:54me. What have Chessington World of Adventures got

0:19:54 > 0:19:54me. What have Chessington World of Adventures got to

0:19:54 > 0:19:55me. What have Chessington World of Adventures got to say

0:19:55 > 0:19:55me. What have Chessington World of Adventures got to say for

0:19:55 > 0:19:57Adventures got to say for themselves?

0:19:57 > 0:19:58Adventures got to say for themselves? Merlin,

0:19:58 > 0:20:00Adventures got to say for themselves? Merlin, the

0:20:00 > 0:20:00Adventures got to say for themselves? Merlin, the Kompany

0:20:00 > 0:20:00themselves? Merlin, the Kompany responsible,

0:20:00 > 0:20:00themselves? Merlin, the Kompany responsible, said

0:20:00 > 0:20:07themselves? Merlin, the Kompany responsible, said that

0:20:07 > 0:20:07themselves? Merlin, the Kompany responsible, said that adults

0:20:07 > 0:20:07themselves? Merlin, the Kompany responsible, said that adults are

0:20:07 > 0:20:15responsible, said that adults are automatically

0:20:15 > 0:20:15responsible, said that adults are automatically offered

0:20:15 > 0:20:16responsible, said that adults are automatically offered a

0:20:16 > 0:20:16responsible, said that adults are automatically offered a 45%

0:20:16 > 0:20:19automatically offered a 45% discount.

0:20:19 > 0:20:19automatically offered a 45% discount. Chessington

0:20:19 > 0:20:20automatically offered a 45% discount. Chessington so

0:20:20 > 0:20:20automatically offered a 45% discount. Chessington so that

0:20:20 > 0:20:20automatically offered a 45% discount. Chessington so that the

0:20:20 > 0:20:21discount. Chessington so that the ticket

0:20:21 > 0:20:21discount. Chessington so that the ticket prices

0:20:21 > 0:20:22discount. Chessington so that the ticket prices complicated

0:20:22 > 0:20:22discount. Chessington so that the ticket prices complicated by the

0:20:22 > 0:20:22ticket prices complicated by the offer

0:20:22 > 0:20:22ticket prices complicated by the offer of

0:20:22 > 0:20:23ticket prices complicated by the offer of a

0:20:23 > 0:20:23ticket prices complicated by the offer of a freak

0:20:23 > 0:20:23ticket prices complicated by the offer of a freak Eire,

0:20:23 > 0:20:23ticket prices complicated by the offer of a freak Eire, which

0:20:23 > 0:20:23ticket prices complicated by the offer of a freak Eire, which means

0:20:23 > 0:20:24offer of a freak Eire, which means they

0:20:24 > 0:20:24offer of a freak Eire, which means they can't

0:20:24 > 0:20:24offer of a freak Eire, which means they can't semantically

0:20:24 > 0:20:25offer of a freak Eire, which means they can't semantically have

0:20:25 > 0:20:26offer of a freak Eire, which means they can't semantically have the

0:20:26 > 0:20:30they can't semantically have the same

0:20:30 > 0:20:30they can't semantically have the same --

0:20:30 > 0:20:33they can't semantically have the same -- a

0:20:33 > 0:20:33they can't semantically have the same -- a free

0:20:33 > 0:20:34they can't semantically have the same -- a free carer,

0:20:34 > 0:20:34they can't semantically have the same -- a free carer, which

0:20:34 > 0:20:34they can't semantically have the same -- a free carer, which means

0:20:34 > 0:20:35same -- a free carer, which means they

0:20:35 > 0:20:35same -- a free carer, which means they can't

0:20:35 > 0:20:35same -- a free carer, which means they can't automatically

0:20:35 > 0:20:35same -- a free carer, which means they can't automatically have

0:20:35 > 0:20:36same -- a free carer, which means they can't automatically have the

0:20:36 > 0:20:36they can't automatically have the same

0:20:36 > 0:20:39they can't automatically have the same discount.

0:20:39 > 0:20:40same discount. The

0:20:40 > 0:20:40same discount. The big

0:20:40 > 0:20:43same discount. The big six,

0:20:43 > 0:20:44same discount. The big six, the

0:20:44 > 0:20:44same discount. The big six, the companies

0:20:44 > 0:20:44same discount. The big six, the companies who

0:20:44 > 0:20:45same discount. The big six, the companies who run

0:20:45 > 0:20:45The big six, the companies who run gas

0:20:45 > 0:20:45The big six, the companies who run gas and

0:20:45 > 0:20:45The big six, the companies who run gas and electricity

0:20:45 > 0:20:45The big six, the companies who run gas and electricity in

0:20:45 > 0:20:45The big six, the companies who run gas and electricity in the

0:20:45 > 0:20:46The big six, the companies who run gas and electricity in the UK.

0:20:46 > 0:20:46The big six, the companies who run gas and electricity in the UK. It

0:20:46 > 0:20:47The big six, the companies who run gas and electricity in the UK. It is

0:20:47 > 0:20:47gas and electricity in the UK. It is not

0:20:47 > 0:20:47gas and electricity in the UK. It is not unreasonable

0:20:47 > 0:20:49gas and electricity in the UK. It is not unreasonable to

0:20:49 > 0:20:49gas and electricity in the UK. It is not unreasonable to this

0:20:49 > 0:20:49gas and electricity in the UK. It is not unreasonable to this expect

0:20:49 > 0:20:50gas and electricity in the UK. It is not unreasonable to this expect high

0:20:50 > 0:20:50not unreasonable to this expect high standards

0:20:50 > 0:20:50not unreasonable to this expect high standards of

0:20:50 > 0:20:50not unreasonable to this expect high standards of customer

0:20:50 > 0:20:51not unreasonable to this expect high standards of customer service.

0:20:51 > 0:20:51not unreasonable to this expect high standards of customer service. But

0:20:51 > 0:20:52standards of customer service. But watch

0:20:52 > 0:20:55standards of customer service. But watch out.

0:20:55 > 0:20:55watch out. One

0:20:55 > 0:20:56watch out. One in

0:20:56 > 0:20:56watch out. One in ten

0:20:56 > 0:20:56watch out. One in ten of

0:20:56 > 0:20:56watch out. One in ten of you

0:20:56 > 0:20:57watch out. One in ten of you might

0:20:57 > 0:20:57watch out. One in ten of you might depend

0:20:57 > 0:20:58watch out. One in ten of you might depend on

0:20:58 > 0:20:58One in ten of you might depend on nPower

0:20:58 > 0:20:59One in ten of you might depend on nPower to

0:20:59 > 0:20:59One in ten of you might depend on nPower to provide

0:20:59 > 0:20:59One in ten of you might depend on nPower to provide your

0:20:59 > 0:20:59One in ten of you might depend on nPower to provide your electricity

0:20:59 > 0:20:59nPower to provide your electricity or

0:20:59 > 0:21:01nPower to provide your electricity or gas.

0:21:01 > 0:21:02nPower to provide your electricity or gas. But

0:21:02 > 0:21:02nPower to provide your electricity or gas. But it

0:21:02 > 0:21:02nPower to provide your electricity or gas. But it appears

0:21:02 > 0:21:02nPower to provide your electricity or gas. But it appears you

0:21:02 > 0:21:03nPower to provide your electricity or gas. But it appears you can't

0:21:03 > 0:21:03or gas. But it appears you can't always

0:21:03 > 0:21:03or gas. But it appears you can't always depend

0:21:03 > 0:21:03or gas. But it appears you can't always depend on

0:21:03 > 0:21:04or gas. But it appears you can't always depend on them

0:21:04 > 0:21:04or gas. But it appears you can't always depend on them to

0:21:04 > 0:21:04or gas. But it appears you can't always depend on them to show

0:21:04 > 0:21:04or gas. But it appears you can't always depend on them to show you

0:21:04 > 0:21:04always depend on them to show you any

0:21:04 > 0:21:05always depend on them to show you any courtesy.

0:21:05 > 0:21:09always depend on them to show you any courtesy. It

0:21:09 > 0:21:09always depend on them to show you any courtesy. It seems

0:21:09 > 0:21:10always depend on them to show you any courtesy. It seems that

0:21:10 > 0:21:10always depend on them to show you any courtesy. It seems that is

0:21:10 > 0:21:10any courtesy. It seems that is spending

0:21:10 > 0:21:10any courtesy. It seems that is spending a

0:21:10 > 0:21:14any courtesy. It seems that is spending a lot

0:21:14 > 0:21:14any courtesy. It seems that is spending a lot of

0:21:14 > 0:21:14any courtesy. It seems that is spending a lot of energy

0:21:14 > 0:21:14any courtesy. It seems that is spending a lot of energy abusing

0:21:14 > 0:21:14any courtesy. It seems that is spending a lot of energy abusing its

0:21:14 > 0:21:17spending a lot of energy abusing its power.

0:21:17 > 0:21:17spending a lot of energy abusing its power. It

0:21:17 > 0:21:18spending a lot of energy abusing its power. It involves

0:21:18 > 0:21:18spending a lot of energy abusing its power. It involves bullying

0:21:18 > 0:21:18spending a lot of energy abusing its power. It involves bullying tactics,

0:21:18 > 0:21:19power. It involves bullying tactics, extreme

0:21:19 > 0:21:19power. It involves bullying tactics, extreme heavy

0:21:19 > 0:21:19power. It involves bullying tactics, extreme heavy handedness

0:21:19 > 0:21:19power. It involves bullying tactics, extreme heavy handedness and

0:21:19 > 0:21:20power. It involves bullying tactics, extreme heavy handedness and a

0:21:20 > 0:21:20extreme heavy handedness and a lack of

0:21:20 > 0:21:20extreme heavy handedness and a lack of respect

0:21:20 > 0:21:21extreme heavy handedness and a lack of respect for

0:21:21 > 0:21:23extreme heavy handedness and a lack of respect for customers.

0:21:23 > 0:21:23extreme heavy handedness and a lack of respect for customers. That

0:21:23 > 0:21:23extreme heavy handedness and a lack of respect for customers. That is

0:21:23 > 0:21:23of respect for customers. That is certainly

0:21:23 > 0:21:23of respect for customers. That is certainly what

0:21:23 > 0:21:24of respect for customers. That is certainly what Steve

0:21:24 > 0:21:24of respect for customers. That is certainly what Steve Cooper

0:21:24 > 0:21:25of respect for customers. That is certainly what Steve Cooper thinks.

0:21:25 > 0:21:25certainly what Steve Cooper thinks. He

0:21:25 > 0:21:25certainly what Steve Cooper thinks. He received

0:21:25 > 0:21:26certainly what Steve Cooper thinks. He received this

0:21:26 > 0:21:26certainly what Steve Cooper thinks. He received this letter

0:21:26 > 0:21:26certainly what Steve Cooper thinks. He received this letter from

0:21:26 > 0:21:26certainly what Steve Cooper thinks. He received this letter from them

0:21:26 > 0:21:27He received this letter from them saying

0:21:27 > 0:21:27He received this letter from them saying that

0:21:27 > 0:21:27He received this letter from them saying that they

0:21:27 > 0:21:27He received this letter from them saying that they needed

0:21:27 > 0:21:28He received this letter from them saying that they needed to

0:21:28 > 0:21:28He received this letter from them saying that they needed to carry

0:21:28 > 0:21:29He received this letter from them saying that they needed to carry out

0:21:29 > 0:21:29saying that they needed to carry out safety

0:21:29 > 0:21:29saying that they needed to carry out safety check

0:21:29 > 0:21:29saying that they needed to carry out safety check on

0:21:29 > 0:21:29saying that they needed to carry out safety check on his

0:21:29 > 0:21:30saying that they needed to carry out safety check on his gas

0:21:30 > 0:21:31saying that they needed to carry out safety check on his gas meter.

0:21:31 > 0:21:32saying that they needed to carry out safety check on his gas meter. The

0:21:32 > 0:21:32safety check on his gas meter. The letter

0:21:32 > 0:21:33safety check on his gas meter. The letter claimed

0:21:33 > 0:21:33safety check on his gas meter. The letter claimed they

0:21:33 > 0:21:33safety check on his gas meter. The letter claimed they had

0:21:33 > 0:21:34safety check on his gas meter. The letter claimed they had already

0:21:34 > 0:21:34letter claimed they had already tried

0:21:34 > 0:21:34letter claimed they had already tried several

0:21:34 > 0:21:34letter claimed they had already tried several times

0:21:34 > 0:21:34letter claimed they had already tried several times to

0:21:34 > 0:21:35letter claimed they had already tried several times to contact

0:21:35 > 0:21:35letter claimed they had already tried several times to contact him,

0:21:35 > 0:21:35tried several times to contact him, and

0:21:35 > 0:21:36tried several times to contact him, and that

0:21:36 > 0:21:36tried several times to contact him, and that if

0:21:36 > 0:21:36tried several times to contact him, and that if he

0:21:36 > 0:21:36tried several times to contact him, and that if he didn't

0:21:36 > 0:21:37tried several times to contact him, and that if he didn't respond

0:21:37 > 0:21:37tried several times to contact him, and that if he didn't respond in

0:21:37 > 0:21:37and that if he didn't respond in seven

0:21:37 > 0:21:38and that if he didn't respond in seven days,

0:21:38 > 0:21:38and that if he didn't respond in seven days, they

0:21:38 > 0:21:38and that if he didn't respond in seven days, they may

0:21:38 > 0:21:39and that if he didn't respond in seven days, they may apply

0:21:39 > 0:21:39and that if he didn't respond in seven days, they may apply to

0:21:39 > 0:21:39and that if he didn't respond in seven days, they may apply to court

0:21:39 > 0:21:39seven days, they may apply to court for

0:21:39 > 0:21:39seven days, they may apply to court for unwarranted

0:21:39 > 0:21:41seven days, they may apply to court for unwarranted entry

0:21:41 > 0:21:42seven days, they may apply to court for unwarranted entry --

0:21:42 > 0:21:42seven days, they may apply to court for unwarranted entry -- a

0:21:42 > 0:21:42seven days, they may apply to court for unwarranted entry -- a warrant

0:21:42 > 0:21:42for unwarranted entry -- a warrant of

0:21:42 > 0:21:45for unwarranted entry -- a warrant of entry.

0:21:45 > 0:21:46for unwarranted entry -- a warrant of entry. I

0:21:46 > 0:21:46for unwarranted entry -- a warrant of entry. I rang

0:21:46 > 0:21:47for unwarranted entry -- a warrant of entry. I rang them

0:21:47 > 0:21:47for unwarranted entry -- a warrant of entry. I rang them and

0:21:47 > 0:21:47for unwarranted entry -- a warrant of entry. I rang them and said,

0:21:47 > 0:21:47for unwarranted entry -- a warrant of entry. I rang them and said, why

0:21:47 > 0:21:47of entry. I rang them and said, why are

0:21:47 > 0:21:48of entry. I rang them and said, why are you

0:21:48 > 0:21:48of entry. I rang them and said, why are you threatening

0:21:48 > 0:21:49of entry. I rang them and said, why are you threatening court?

0:21:49 > 0:21:49of entry. I rang them and said, why are you threatening court? I

0:21:49 > 0:21:49of entry. I rang them and said, why are you threatening court? I have

0:21:49 > 0:21:49are you threatening court? I have never

0:21:49 > 0:21:49are you threatening court? I have never had

0:21:49 > 0:21:50are you threatening court? I have never had any

0:21:50 > 0:21:51are you threatening court? I have never had any correspondence

0:21:51 > 0:21:53never had any correspondence from you.

0:21:53 > 0:21:54never had any correspondence from you. What

0:21:54 > 0:21:54never had any correspondence from you. What makes

0:21:54 > 0:21:54never had any correspondence from you. What makes it

0:21:54 > 0:21:55never had any correspondence from you. What makes it so

0:21:55 > 0:21:55never had any correspondence from you. What makes it so baffling

0:21:55 > 0:21:55never had any correspondence from you. What makes it so baffling is

0:21:55 > 0:21:55you. What makes it so baffling is that

0:21:55 > 0:21:56you. What makes it so baffling is that they

0:21:56 > 0:21:56you. What makes it so baffling is that they don't

0:21:56 > 0:21:56you. What makes it so baffling is that they don't need

0:21:56 > 0:21:56you. What makes it so baffling is that they don't need to

0:21:56 > 0:21:57you. What makes it so baffling is that they don't need to enter

0:21:57 > 0:21:57you. What makes it so baffling is that they don't need to enter his

0:21:57 > 0:21:58that they don't need to enter his home

0:21:58 > 0:21:58that they don't need to enter his home to

0:21:58 > 0:21:58that they don't need to enter his home to read

0:21:58 > 0:21:59that they don't need to enter his home to read the

0:21:59 > 0:21:59that they don't need to enter his home to read the meter,

0:21:59 > 0:21:59that they don't need to enter his home to read the meter, because

0:21:59 > 0:21:59that they don't need to enter his home to read the meter, because it

0:21:59 > 0:22:00home to read the meter, because it is

0:22:00 > 0:22:00home to read the meter, because it is unlocked

0:22:00 > 0:22:00home to read the meter, because it is unlocked and

0:22:00 > 0:22:00home to read the meter, because it is unlocked and outside

0:22:00 > 0:22:01home to read the meter, because it is unlocked and outside his

0:22:01 > 0:22:01home to read the meter, because it is unlocked and outside his front

0:22:01 > 0:22:01is unlocked and outside his front door.

0:22:01 > 0:22:03is unlocked and outside his front door. If

0:22:03 > 0:22:04is unlocked and outside his front door. If I

0:22:04 > 0:22:04is unlocked and outside his front door. If I was

0:22:04 > 0:22:04is unlocked and outside his front door. If I was elderly

0:22:04 > 0:22:04is unlocked and outside his front door. If I was elderly or

0:22:04 > 0:22:05door. If I was elderly or vulnerable,

0:22:05 > 0:22:05door. If I was elderly or vulnerable, it

0:22:05 > 0:22:05door. If I was elderly or vulnerable, it could

0:22:05 > 0:22:05door. If I was elderly or vulnerable, it could have

0:22:05 > 0:22:06door. If I was elderly or vulnerable, it could have been

0:22:06 > 0:22:06door. If I was elderly or vulnerable, it could have been very

0:22:06 > 0:22:07vulnerable, it could have been very stressful.

0:22:07 > 0:22:07vulnerable, it could have been very stressful. I

0:22:07 > 0:22:08vulnerable, it could have been very stressful. I think

0:22:08 > 0:22:08vulnerable, it could have been very stressful. I think it

0:22:08 > 0:22:08vulnerable, it could have been very stressful. I think it is

0:22:08 > 0:22:08vulnerable, it could have been very stressful. I think it is well

0:22:08 > 0:22:08vulnerable, it could have been very stressful. I think it is well out

0:22:08 > 0:22:09vulnerable, it could have been very stressful. I think it is well out of

0:22:09 > 0:22:11stressful. I think it is well out of order.

0:22:11 > 0:22:12stressful. I think it is well out of order. Steve

0:22:12 > 0:22:12stressful. I think it is well out of order. Steve managed

0:22:12 > 0:22:12stressful. I think it is well out of order. Steve managed to

0:22:12 > 0:22:12stressful. I think it is well out of order. Steve managed to arrange

0:22:12 > 0:22:12stressful. I think it is well out of order. Steve managed to arrange an

0:22:12 > 0:22:13order. Steve managed to arrange an inspection

0:22:13 > 0:22:13order. Steve managed to arrange an inspection before

0:22:13 > 0:22:15order. Steve managed to arrange an inspection before the

0:22:15 > 0:22:15order. Steve managed to arrange an inspection before the country

0:22:15 > 0:22:15order. Steve managed to arrange an inspection before the country --

0:22:15 > 0:22:15inspection before the country -- company

0:22:15 > 0:22:15inspection before the country -- company decided

0:22:15 > 0:22:16inspection before the country -- company decided to

0:22:16 > 0:22:16inspection before the country -- company decided to enter his

0:22:16 > 0:22:19company decided to enter his property.

0:22:19 > 0:22:19company decided to enter his property. Roger

0:22:19 > 0:22:20company decided to enter his property. Roger Smith

0:22:20 > 0:22:20company decided to enter his property. Roger Smith received

0:22:20 > 0:22:20company decided to enter his property. Roger Smith received a

0:22:20 > 0:22:20property. Roger Smith received a similar

0:22:20 > 0:22:21property. Roger Smith received a similar request

0:22:21 > 0:22:21property. Roger Smith received a similar request from

0:22:21 > 0:22:22property. Roger Smith received a similar request from nPower.

0:22:22 > 0:22:22property. Roger Smith received a similar request from nPower. He

0:22:22 > 0:22:22property. Roger Smith received a similar request from nPower. He was

0:22:22 > 0:22:23similar request from nPower. He was away

0:22:23 > 0:22:23similar request from nPower. He was away in

0:22:23 > 0:22:23similar request from nPower. He was away in France

0:22:23 > 0:22:23similar request from nPower. He was away in France when

0:22:23 > 0:22:25similar request from nPower. He was away in France when they

0:22:25 > 0:22:25similar request from nPower. He was away in France when they told

0:22:25 > 0:22:25similar request from nPower. He was away in France when they told him

0:22:25 > 0:22:26away in France when they told him they

0:22:26 > 0:22:26away in France when they told him they needed

0:22:26 > 0:22:27away in France when they told him they needed to

0:22:27 > 0:22:27away in France when they told him they needed to see

0:22:27 > 0:22:27away in France when they told him they needed to see his

0:22:27 > 0:22:28away in France when they told him they needed to see his meter,

0:22:28 > 0:22:28away in France when they told him they needed to see his meter, said

0:22:28 > 0:22:28they needed to see his meter, said he

0:22:28 > 0:22:28they needed to see his meter, said he arranged

0:22:28 > 0:22:28they needed to see his meter, said he arranged for

0:22:28 > 0:22:29they needed to see his meter, said he arranged for someone

0:22:29 > 0:22:29they needed to see his meter, said he arranged for someone else

0:22:29 > 0:22:29they needed to see his meter, said he arranged for someone else to

0:22:29 > 0:22:29they needed to see his meter, said he arranged for someone else to let

0:22:29 > 0:22:30he arranged for someone else to let them

0:22:30 > 0:22:32he arranged for someone else to let them in.

0:22:32 > 0:22:33he arranged for someone else to let them in. I

0:22:33 > 0:22:33he arranged for someone else to let them in. I received

0:22:33 > 0:22:33he arranged for someone else to let them in. I received an

0:22:33 > 0:22:33he arranged for someone else to let them in. I received an e-mail

0:22:33 > 0:22:33he arranged for someone else to let them in. I received an e-mail from

0:22:33 > 0:22:33them in. I received an e-mail from nPower

0:22:33 > 0:22:35them in. I received an e-mail from nPower on

0:22:35 > 0:22:35them in. I received an e-mail from nPower on November

0:22:35 > 0:22:35them in. I received an e-mail from nPower on November 28

0:22:35 > 0:22:35them in. I received an e-mail from nPower on November 28 confirming

0:22:35 > 0:22:36nPower on November 28 confirming they

0:22:36 > 0:22:36nPower on November 28 confirming they were

0:22:36 > 0:22:37nPower on November 28 confirming they were in

0:22:37 > 0:22:37nPower on November 28 confirming they were in contact

0:22:37 > 0:22:38nPower on November 28 confirming they were in contact with

0:22:38 > 0:22:38nPower on November 28 confirming they were in contact with my

0:22:38 > 0:22:39nPower on November 28 confirming they were in contact with my house

0:22:39 > 0:22:39they were in contact with my house minder

0:22:39 > 0:22:39they were in contact with my house minder to

0:22:39 > 0:22:39they were in contact with my house minder to make

0:22:39 > 0:22:41they were in contact with my house minder to make the

0:22:41 > 0:22:41they were in contact with my house minder to make the inspection,

0:22:41 > 0:22:42they were in contact with my house minder to make the inspection, so

0:22:42 > 0:22:42minder to make the inspection, so everything

0:22:42 > 0:22:43minder to make the inspection, so everything was

0:22:43 > 0:22:46minder to make the inspection, so everything was fine.

0:22:46 > 0:22:47minder to make the inspection, so everything was fine. Roger

0:22:47 > 0:22:47minder to make the inspection, so everything was fine. Roger Bailey

0:22:47 > 0:22:47everything was fine. Roger Bailey gave

0:22:47 > 0:22:48everything was fine. Roger Bailey gave it

0:22:48 > 0:22:48everything was fine. Roger Bailey gave it another

0:22:48 > 0:22:48everything was fine. Roger Bailey gave it another thought,

0:22:48 > 0:22:48everything was fine. Roger Bailey gave it another thought, and

0:22:48 > 0:22:49everything was fine. Roger Bailey gave it another thought, and why

0:22:49 > 0:22:49gave it another thought, and why should

0:22:49 > 0:22:50gave it another thought, and why should he?

0:22:50 > 0:22:50gave it another thought, and why should he? NPower

0:22:50 > 0:22:50gave it another thought, and why should he? NPower said

0:22:50 > 0:22:50gave it another thought, and why should he? NPower said it

0:22:50 > 0:22:51gave it another thought, and why should he? NPower said it was

0:22:51 > 0:22:51gave it another thought, and why should he? NPower said it was all

0:22:51 > 0:22:51gave it another thought, and why should he? NPower said it was all in

0:22:51 > 0:22:53should he? NPower said it was all in hand.

0:22:53 > 0:22:54should he? NPower said it was all in hand. But

0:22:54 > 0:22:54should he? NPower said it was all in hand. But then

0:22:54 > 0:22:55should he? NPower said it was all in hand. But then he

0:22:55 > 0:22:55should he? NPower said it was all in hand. But then he received

0:22:55 > 0:22:55should he? NPower said it was all in hand. But then he received news

0:22:55 > 0:22:55should he? NPower said it was all in hand. But then he received news that

0:22:55 > 0:22:56should he? NPower said it was all in his house

0:22:56 > 0:22:56should he? NPower said it was all in his house had

0:22:56 > 0:22:56should he? NPower said it was all in his house had been

0:22:56 > 0:23:00should he? NPower said it was all in his house had been broken

0:23:00 > 0:23:00should he? NPower said it was all in his house had been broken into

0:23:00 > 0:23:00should he? NPower said it was all in his house had been broken into and

0:23:00 > 0:23:00his house had been broken into and the

0:23:00 > 0:23:01his house had been broken into and the locks

0:23:01 > 0:23:02his house had been broken into and the locks changed.

0:23:02 > 0:23:03his house had been broken into and the locks changed. It

0:23:03 > 0:23:03his house had been broken into and the locks changed. It wasn't

0:23:03 > 0:23:03his house had been broken into and the locks changed. It wasn't a

0:23:03 > 0:23:03the locks changed. It wasn't a burglar,

0:23:03 > 0:23:04the locks changed. It wasn't a burglar, it

0:23:04 > 0:23:05the locks changed. It wasn't a burglar, it was nPower.

0:23:05 > 0:23:06the locks changed. It wasn't a burglar, it was nPower. I

0:23:06 > 0:23:06the locks changed. It wasn't a burglar, it was nPower. I felt

0:23:06 > 0:23:10burglar, it was nPower. I felt violated.

0:23:10 > 0:23:10burglar, it was nPower. I felt violated. I

0:23:10 > 0:23:10burglar, it was nPower. I felt violated. I rang

0:23:10 > 0:23:11burglar, it was nPower. I felt violated. I rang nPower

0:23:11 > 0:23:11burglar, it was nPower. I felt violated. I rang nPower and

0:23:11 > 0:23:11burglar, it was nPower. I felt violated. I rang nPower and asked

0:23:11 > 0:23:11violated. I rang nPower and asked how

0:23:11 > 0:23:12violated. I rang nPower and asked how I

0:23:12 > 0:23:12violated. I rang nPower and asked how I could

0:23:12 > 0:23:12violated. I rang nPower and asked how I could possibly

0:23:12 > 0:23:12violated. I rang nPower and asked how I could possibly have

0:23:12 > 0:23:13violated. I rang nPower and asked how I could possibly have been

0:23:13 > 0:23:13violated. I rang nPower and asked how I could possibly have been more

0:23:13 > 0:23:15how I could possibly have been more cooperative.

0:23:15 > 0:23:16how I could possibly have been more cooperative. What

0:23:16 > 0:23:16how I could possibly have been more cooperative. What else

0:23:16 > 0:23:16how I could possibly have been more cooperative. What else could

0:23:16 > 0:23:16how I could possibly have been more cooperative. What else could I,

0:23:16 > 0:23:17how I could possibly have been more cooperative. What else could I, as

0:23:17 > 0:23:17how I could possibly have been more cooperative. What else could I, as a

0:23:17 > 0:23:17cooperative. What else could I, as a customer,

0:23:17 > 0:23:17cooperative. What else could I, as a customer, have

0:23:17 > 0:23:17cooperative. What else could I, as a customer, have done

0:23:17 > 0:23:18cooperative. What else could I, as a customer, have done to

0:23:18 > 0:23:18cooperative. What else could I, as a customer, have done to help

0:23:18 > 0:23:19cooperative. What else could I, as a customer, have done to help you.

0:23:19 > 0:23:22customer, have done to help you. Nothing.

0:23:22 > 0:23:22customer, have done to help you. Nothing. I

0:23:22 > 0:23:22customer, have done to help you. Nothing. I have

0:23:22 > 0:23:22customer, have done to help you. Nothing. I have come

0:23:22 > 0:23:23customer, have done to help you. Nothing. I have come to meet

0:23:23 > 0:23:23customer, have done to help you. Nothing. I have come to meet a

0:23:23 > 0:23:23Nothing. I have come to meet a consumer

0:23:23 > 0:23:25Nothing. I have come to meet a consumer lawyer.

0:23:25 > 0:23:26Nothing. I have come to meet a consumer lawyer. Breaking

0:23:26 > 0:23:26Nothing. I have come to meet a consumer lawyer. Breaking into

0:23:26 > 0:23:27Nothing. I have come to meet a consumer lawyer. Breaking into a

0:23:27 > 0:23:27consumer lawyer. Breaking into a home

0:23:27 > 0:23:27consumer lawyer. Breaking into a home to

0:23:27 > 0:23:27consumer lawyer. Breaking into a home to see

0:23:27 > 0:23:27consumer lawyer. Breaking into a home to see a

0:23:27 > 0:23:28consumer lawyer. Breaking into a home to see a meter

0:23:28 > 0:23:28consumer lawyer. Breaking into a home to see a meter does

0:23:28 > 0:23:28consumer lawyer. Breaking into a home to see a meter does seem

0:23:28 > 0:23:29home to see a meter does seem excessive.

0:23:29 > 0:23:29home to see a meter does seem excessive. Our

0:23:29 > 0:23:29home to see a meter does seem excessive. Our company

0:23:29 > 0:23:30home to see a meter does seem excessive. Our company is

0:23:30 > 0:23:30home to see a meter does seem excessive. Our company is allowed

0:23:30 > 0:23:30home to see a meter does seem excessive. Our company is allowed to

0:23:30 > 0:23:30excessive. Our company is allowed to do

0:23:30 > 0:23:31excessive. Our company is allowed to do this?

0:23:31 > 0:23:31excessive. Our company is allowed to do this? They

0:23:31 > 0:23:31excessive. Our company is allowed to do this? They have

0:23:31 > 0:23:34excessive. Our company is allowed to do this? They have an

0:23:34 > 0:23:34excessive. Our company is allowed to do this? They have an obligation

0:23:34 > 0:23:34excessive. Our company is allowed to do this? They have an obligation to

0:23:34 > 0:23:34do this? They have an obligation to check

0:23:34 > 0:23:35do this? They have an obligation to check the

0:23:35 > 0:23:35do this? They have an obligation to check the meet

0:23:35 > 0:23:35do this? They have an obligation to check the meet at

0:23:35 > 0:23:35do this? They have an obligation to check the meet at least

0:23:35 > 0:23:36do this? They have an obligation to check the meet at least once

0:23:36 > 0:23:36do this? They have an obligation to check the meet at least once every

0:23:36 > 0:23:36check the meet at least once every two

0:23:36 > 0:23:42check the meet at least once every two years.

0:23:42 > 0:23:42check the meet at least once every two years. They

0:23:42 > 0:23:42check the meet at least once every two years. They must

0:23:42 > 0:23:43check the meet at least once every two years. They must have

0:23:43 > 0:23:43check the meet at least once every two years. They must have tried

0:23:43 > 0:23:44check the meet at least once every two years. They must have tried to

0:23:44 > 0:23:44two years. They must have tried to contact

0:23:44 > 0:23:44two years. They must have tried to contact you

0:23:44 > 0:23:45two years. They must have tried to contact you by

0:23:45 > 0:23:45two years. They must have tried to contact you by telephone,

0:23:45 > 0:23:45two years. They must have tried to contact you by telephone, letter,

0:23:45 > 0:23:45contact you by telephone, letter, knocking

0:23:45 > 0:23:46contact you by telephone, letter, knocking on

0:23:46 > 0:23:46contact you by telephone, letter, knocking on the

0:23:46 > 0:23:46contact you by telephone, letter, knocking on the door.

0:23:46 > 0:23:47contact you by telephone, letter, knocking on the door. If

0:23:47 > 0:23:47contact you by telephone, letter, knocking on the door. If they

0:23:47 > 0:23:47contact you by telephone, letter, knocking on the door. If they have

0:23:47 > 0:23:48knocking on the door. If they have done

0:23:48 > 0:23:48knocking on the door. If they have done none

0:23:48 > 0:23:48knocking on the door. If they have done none of

0:23:48 > 0:23:48knocking on the door. If they have done none of those

0:23:48 > 0:23:48knocking on the door. If they have done none of those things,

0:23:48 > 0:23:49knocking on the door. If they have done none of those things, they

0:23:49 > 0:23:49done none of those things, they cannot

0:23:49 > 0:23:49done none of those things, they cannot obtain

0:23:49 > 0:23:50done none of those things, they cannot obtain a warrant

0:23:50 > 0:23:50done none of those things, they cannot obtain a warrant to

0:23:50 > 0:23:52done none of those things, they cannot obtain a warrant to break-in.

0:23:52 > 0:23:53cannot obtain a warrant to break-in. Roger

0:23:53 > 0:23:53cannot obtain a warrant to break-in. Roger had

0:23:53 > 0:23:53cannot obtain a warrant to break-in. Roger had been

0:23:53 > 0:23:54cannot obtain a warrant to break-in. Roger had been in

0:23:54 > 0:23:54cannot obtain a warrant to break-in. Roger had been in touch

0:23:54 > 0:23:54cannot obtain a warrant to break-in. Roger had been in touch with

0:23:54 > 0:23:55cannot obtain a warrant to break-in. Roger had been in touch with nPower.

0:23:55 > 0:23:55Roger had been in touch with nPower. In

0:23:55 > 0:23:55Roger had been in touch with nPower. In this

0:23:55 > 0:23:55Roger had been in touch with nPower. In this case,

0:23:55 > 0:23:56Roger had been in touch with nPower. In this case, he

0:23:56 > 0:23:56Roger had been in touch with nPower. In this case, he did

0:23:56 > 0:23:56Roger had been in touch with nPower. In this case, he did everything

0:23:56 > 0:23:57In this case, he did everything right.

0:23:57 > 0:23:57In this case, he did everything right. He

0:23:57 > 0:23:58In this case, he did everything right. He told

0:23:58 > 0:23:58In this case, he did everything right. He told them

0:23:58 > 0:23:58In this case, he did everything right. He told them how

0:23:58 > 0:23:59In this case, he did everything right. He told them how to

0:23:59 > 0:23:59In this case, he did everything right. He told them how to get

0:23:59 > 0:23:59In this case, he did everything right. He told them how to get into

0:23:59 > 0:23:59right. He told them how to get into the

0:23:59 > 0:24:00right. He told them how to get into the property.

0:24:00 > 0:24:00right. He told them how to get into the property. He

0:24:00 > 0:24:00right. He told them how to get into the property. He was

0:24:00 > 0:24:01right. He told them how to get into the property. He was communicating.

0:24:01 > 0:24:01the property. He was communicating. If

0:24:01 > 0:24:04the property. He was communicating. If the

0:24:04 > 0:24:04the property. He was communicating. If the magistrates

0:24:04 > 0:24:04the property. He was communicating. If the magistrates had