:00:00. > :00:09.Last week we showed you remote-controlled drones
:00:10. > :00:13.You've since been in touch with stories
:00:14. > :00:20.We meet a family who's one-year-old lost an eye.
:00:21. > :00:43.So why isn't more being done to keep us safe from these devices?
:00:44. > :00:47.We're live for the next hour, fighting for your rights.
:00:48. > :00:52.We see evidence of the growing trade in illegal puppies,
:00:53. > :00:57.which brings sick and dying dogs into our homes in their thousands.
:00:58. > :01:02.I ask Minister George Eustace what exactly he's doing to stop them.
:01:03. > :01:09.And Gizmo, our rescue puppy, is now confident enough to join us.
:01:10. > :01:14.Also, do you take your phone on holiday?
:01:15. > :01:16.Many firms offer travel packages which claim to save you money,
:01:17. > :01:21.but you've been telling us how they can actually cost you thousands.
:01:22. > :01:23.And Black Friday, the one-day sales phenomenon imported from America -
:01:24. > :01:26.it kicks off tomorow, but before you get that credit card
:01:27. > :01:32.out, you might want to listen to what I've got to tell you later.
:01:33. > :01:36.Is it Black Friday or is it "Blag Friday"?
:01:37. > :01:39.And, in Rogue Traders we catch out a Cardiff car dealer who doesn't
:01:40. > :01:41.impress this class of nine-year-olds.
:01:42. > :01:49.It makes me feel like he's a little greedy, that he wants to take things
:01:50. > :01:53.for himself. And selfish. And like, where's my money. You haven't handed
:01:54. > :01:57.that money over yet, that's money you said you were going to pay
:01:58. > :02:03.straight away under contract. You've failed to do that haven't you? They
:02:04. > :02:05.spotted it quickly didn't they? Now, last week we highlighted
:02:06. > :02:08.the safety risk posed by the thousands of remote control drones
:02:09. > :02:21.flying around above our heads. We've seen how do you to pilot or
:02:22. > :02:22.mechanical error they can fall out of the sky.
:02:23. > :02:25.Since then, lots of you have been in touch to tell us about damage to
:02:26. > :02:27.property and potentially dangerous near-miss accidents.
:02:28. > :02:33.But this week a family contacted us after their son suffered
:02:34. > :02:42.life-changing injuries. It is hard to belief that just seven
:02:43. > :02:47.weeks ago Oscar was in an horrific accident which in one instant
:02:48. > :02:53.changed his life forever. I was told he was hit in the face by a drone. I
:02:54. > :02:56.can't really remember what I was thinking at the time. I just
:02:57. > :03:02.remember I was waiting for somebody to come and say that it was OK. But
:03:03. > :03:07.sadly for Oscar it was far from OK. The toddler had been in the garden
:03:08. > :03:12.with his dad when their family friend Simon, an experienced drone
:03:13. > :03:19.operator, decided to test one out. It was up for about 60 seconds. As I
:03:20. > :03:25.brought it back down to land, it clipped the tree and span around,
:03:26. > :03:29.and lost control. The next thing I heard my friend was shrieking oh,
:03:30. > :03:38.God no, and his baby on the floor crying. The drone had caught Oscar
:03:39. > :03:43.in the face and its propeller sliced through his right eye. He was taken
:03:44. > :03:50.to hospital in an ambulance. It wasn't until we got to Birmingham he
:03:51. > :03:54.opened his eye a little bit. What I saw, I can still see it now, what I
:03:55. > :04:01.thought was the bottom half of his eye. It is the worst thing I've ever
:04:02. > :04:08.seen. I just hoped and prayed all the way there that what I saw wasn't
:04:09. > :04:14.true, that it wasn't real. You can't take it in. It's the shock of it
:04:15. > :04:17.all. It's just too much really. And you treat your friend children like
:04:18. > :04:22.your own. You love them more if anything else, I think. It gets to
:04:23. > :04:28.you. You feel the pain. You suffer their pain. Little Oscar underwent
:04:29. > :04:34.several emergency operations as surgeons desperately tried to save
:04:35. > :04:39.his eye. They did that it was one of the worst eye incidents they had
:04:40. > :04:43.seen. It was hard. I cried that much there that even the consultant
:04:44. > :04:47.brought tears had her face. But after losing his vision, the doctors
:04:48. > :04:53.made the tough decision to remove his eye. Straight away we knew that
:04:54. > :05:00.the outlook for the vision long term was extremely poor. I have seen a
:05:01. > :05:04.lot of ocular injuries and globe ruptures. That said, I've not seen
:05:05. > :05:10.one in somebody so young. I've also not seen one from a drone. I've not
:05:11. > :05:16.seen a drone injury. Any instrument that come close to the eye and
:05:17. > :05:21.within reach of it at high speed can cause devastating injures. I suppose
:05:22. > :05:25.given that there are so many around now and in frequent use, one may
:05:26. > :05:30.expect several more injuries of this kind. Before Oscar's accident, his
:05:31. > :05:34.family, like some of us, were unaware of the potential dangers of
:05:35. > :05:39.drones. It is an issue that we highlighted on last week's
:05:40. > :05:43.programme, and after our report Oscar's grandmother, Anita, decided
:05:44. > :05:49.to contact us. Why did you want to speak to us? Because I watched the
:05:50. > :05:53.programme on the Thursday about the drones. I went on the website. I was
:05:54. > :05:57.really shocked at one of the comments where somebody said, my
:05:58. > :06:04.11-year-old son has got one. It's a toy. They're not toys. They are very
:06:05. > :06:11.dangerous pieces of equipment. You don't realise the dangers. You don't
:06:12. > :06:17.expect something so severe to happen from what people call toys. I
:06:18. > :06:20.wouldn't class them as a toy. It is a terrible lesson that everyone
:06:21. > :06:26.involved has had to learn the hard way. People need to be aware of how
:06:27. > :06:31.dangerous they can be. Since the accident's happened now, I haven't
:06:32. > :06:35.flown once. Every time I look at the drones, it turns my stomach. I feel
:06:36. > :06:40.sick. Oscar's family are trying to put the traumas of the past few
:06:41. > :06:45.weeks behind them but they know that this is just the beginning. He faces
:06:46. > :06:50.more procedures now before he's able to have a prosthetic eye fitted. You
:06:51. > :06:55.wish you could be there instead of him. He's a baby. He's still a baby.
:06:56. > :07:04.And everything he's had to go through you go through with him.
:07:05. > :07:13.Tell me, how is Oscar now? He's doing really well. He's doing a lot
:07:14. > :07:17.better than what I would expect. I look Atos car and he's a happy
:07:18. > :07:24.little lad. He's obviously getting lots of love here at home. How are
:07:25. > :07:30.you dialling with it? I don't really know at the minute. One day I could
:07:31. > :07:35.be fine, not crying, and I have days where I think it's hit me and I will
:07:36. > :07:38.cry for hours on end. Every day when you wake up, it is like you've
:07:39. > :07:46.forgotten about it, until you go into him and you pick him up and
:07:47. > :07:51.look at him. You just fall back into what's happened. I've had a lot of
:07:52. > :07:57.nightmares, silly things, him playing football with his friends
:07:58. > :08:01.and his false eye falls out, and all the treatment he's had and the
:08:02. > :08:05.trauma he's gone through. Christmas is coming and a lot of people will
:08:06. > :08:10.consider buying these drones as Christmas presents. What would you
:08:11. > :08:14.say to them? Read the warnings. There must be a warning in there.
:08:15. > :08:18.The last thing you want is somebody opening one on Christmas morning,
:08:19. > :08:21.getting it out and having a quick fly, because it's so exciting.
:08:22. > :08:26.They've got to be responsible to make sure that they are flown
:08:27. > :08:32.somewhere big and open. Not risking other people's lives as well as
:08:33. > :08:35.their own. Whatever it takes to make people aware, if they watch this
:08:36. > :08:40.programme and see my grandson's face, if that doesn't do it, nothing
:08:41. > :08:42.will. In the light of what happened,
:08:43. > :08:44.we asked the Government what they are doing
:08:45. > :08:47.to protect us from these potentially They told us they are
:08:48. > :08:50.about to consult on licensing and registration
:08:51. > :08:52.and will have a strategy in place So, until they make
:08:53. > :08:58.their minds up about what changes to make, here's something you can do to
:08:59. > :09:00.make your drone safer - Some come with the drone
:09:01. > :09:07.when you buy it, like this one. Others you have to buy separately,
:09:08. > :09:16.like these. These can stop the blades causing
:09:17. > :09:24.injury if there's an accident. One of these guys could have saved
:09:25. > :09:27.Oscar's eye. Of course, they won't make
:09:28. > :09:30.your drone 100% safe, so make sure you always follow the Civil
:09:31. > :09:32.Aviation Authority's 'Dronecode'. Details of the code come with
:09:33. > :09:47.your drone in a leaflet like this. If there is one piece of advice we
:09:48. > :09:50.beg you to take on board, it is please, please don't fly your drones
:09:51. > :09:52.anywhere near other people. And there's more information
:09:53. > :09:56.about drone safety on our website. Now, a very special thank you to
:09:57. > :09:58.Oscar's family for getting Watchdog is based
:09:59. > :10:02.on your tip-offs and experiences, or go the website and click where
:10:03. > :10:11.it says 'send us your stories'. And if you want to comment on any
:10:12. > :10:14.of tonight's reports, you can also tweet us or post
:10:15. > :10:22.on our Facebook page. And if you think you've come
:10:23. > :10:26.across Black Friday deals that aren't all that, contact us using
:10:27. > :10:34.the hashtag #blagfriday. Some stories on Rogue Traders are
:10:35. > :10:37.complex, requiring me to explain the latest sophisticated scams
:10:38. > :10:41.involving new laws and guidelines. Some are really basic,
:10:42. > :11:27.preying on instincts we've had Since the dawn of man, we have had
:11:28. > :11:39.an innate fascination with a single object. It captivates us. It brings
:11:40. > :11:52.out primal instincts. We wish to possess it, even if it is at the
:11:53. > :11:57.expense of others. Cut! The problem is that some people will use the
:11:58. > :12:08.primal urge we all have to drive and own a car in order to make monkeys
:12:09. > :12:13.of us. That's lunch. Yes, the car is the thing. We don't just love them
:12:14. > :12:18.because they get us about faster and more conveniently than a horse, but
:12:19. > :12:23.because they make our lives easier and sometimes more glamorous too.
:12:24. > :12:29.For some people that brings them untold happiness. And tonight that
:12:30. > :12:33.someone is Andrew Williams of Williams motor company and that
:12:34. > :12:39.somewhere is Cardiff in Wales. Andrew sells, owns and drives a
:12:40. > :12:49.number of amazing cars, including this Lamborghini. It is a 250,000
:12:50. > :12:54.quid of daft car and he loves it. Which is fine as long as it is all
:12:55. > :12:59.the product of honest endeavour, et cetera. The problem starts when your
:13:00. > :13:11.business model is making a monkey out of other people. Good to see
:13:12. > :13:15.you. Shall we go down here? People a bit like Will Haynes. Andrew
:13:16. > :13:20.Williams contacted him in January after he saw he was selling his Audi
:13:21. > :13:26.online. He offered to sell it for Will in his showroom and guaranteed
:13:27. > :13:31.he would pay him ?11,500 when the deal was done. What did he say about
:13:32. > :13:36.payment? He said he would pay as soon as he had agreed a sale and
:13:37. > :13:41.taken a deposit. So he would pay me before he sold the car on to the
:13:42. > :13:45.next owner. Will told Andrew he bought the car on finance and that
:13:46. > :13:50.that debt needed to be cleared when the car was sold on. But that didn't
:13:51. > :13:55.happen. Andrew went and sold the car on to somebody else with another
:13:56. > :14:00.finance agreement. You really don't want to do that. You're in debt to
:14:01. > :14:06.the finance company for what, over ten grand? Yes. And he hasn't paid
:14:07. > :14:09.that money to them but he sold the car? Yes So he has sold it for free.
:14:10. > :14:22.It feels like he's robbed me. Eight months later, he's only been
:14:23. > :14:29.given ?1800, and a cheque, which bounced. Smooth talking Andrew
:14:30. > :14:33.always seems to have an excuse. He blamed financial difficulties, the
:14:34. > :14:37.loss of a business parter. The latest is that he is refinancing his
:14:38. > :14:44.business and awaiting a drawdown. None of these are Will's problems.
:14:45. > :14:50.Is it worth giving him a ring and giving him another chance to give
:14:51. > :14:58.you your money? Why not. Hello, Williams Motor Company. Great news,
:14:59. > :15:08.Andrew tells him the money is on its way. Its imminent. By the end of the
:15:09. > :15:12.month. Oh, definitely, definitely. Well, the end of the month came and
:15:13. > :15:18.went and Andrew still hasn't settled up. But at least Will assume some
:15:19. > :15:23.money, unlike Jessica Martin. She agreed to let Andrew Williams sell
:15:24. > :15:29.her car in August 2014. Her contract said she would be paid ?7,200 when
:15:30. > :15:33.it was sold, which she needed to do upper house. Eight months went by
:15:34. > :15:39.and, despite calling regularly, she was always told there were no buyers
:15:40. > :15:44.interested in her car. Until... When I got the letter from the DVLA I was
:15:45. > :15:48.initially quite pleased because my first thought was, my car has been
:15:49. > :15:53.sold, but that was immediately followed by, hang on, somebody else
:15:54. > :15:58.has got my car and nobody has told me and where is my money. Andrew
:15:59. > :16:02.Williams said he tried to contact her to let her know about the sale
:16:03. > :16:08.and he told her he had done some repair work and he would be paying
:16:09. > :16:13.her less money. I have never received any proof that he has and,
:16:14. > :16:22.even if he had, I never agreed to it, so I don't understand why he is
:16:23. > :16:28.trying to still withhold my money. We are journalists here, not apes.
:16:29. > :16:32.We have tracked down the person who bought Jessica's car. It turns out
:16:33. > :16:38.Williams only had it for three weeks before selling it for almost nine
:16:39. > :16:45.grand last September. Jessica hasn't seen a penny of this money for 14
:16:46. > :16:49.months. I don't see how anyone can think this is an acceptable way of
:16:50. > :16:54.treating people, and why you would want to run a business that way. It
:16:55. > :16:58.sounds like Andrew Williams is taking other people's cars to sell,
:16:59. > :17:04.selling them and then holding on to the money. That's just too obvious
:17:05. > :17:12.to be true, isn't it? Is that what's happening? Yeah, that's it. We are
:17:13. > :17:16.taking this card to Williams Motor Company. We have fitted with a
:17:17. > :17:22.tracker so we don't lose it and so we know exactly where it has been.
:17:23. > :17:30.Other trackers are available. And here we are. Hi, I'm after Andrew.
:17:31. > :17:40.Villa oh, you are the chap with the car. Happy to see us and happy to
:17:41. > :17:45.see the Mazda. Yes, Andrew Williams likes other people's cars and other
:17:46. > :17:49.People's money, but will he despite everything we've heard, understand
:17:50. > :17:53.he has agreed to swap one for the other? You will be amazed when you
:17:54. > :18:01.see how far he goes to avoid doing that, in about ten minutes. Still to
:18:02. > :18:06.come, the hidden cost of using your phone abroad. Don't get caught out
:18:07. > :18:12.like Watchdog fewer Chris Dezille or you could end up with a bill for
:18:13. > :18:17.?6,000. First, we are looking at the illegal puppy trade. You will
:18:18. > :18:22.remember our Rogue Traders investigation, when we took on puppy
:18:23. > :18:27.dealers who had been importing and keeping dogs in appalling
:18:28. > :18:33.conditions. You will definitely remember Gizmo, who we saved from a
:18:34. > :18:36.dealer. He is much happier now. Since then, we have had an
:18:37. > :18:41.incredible response. Plenty of you getting in touch to tell us about
:18:42. > :18:46.places you suspect are selling dogs in a dishonest and inhumane way. It
:18:47. > :18:50.is barbaric and worryingly it seemed it is growing every year. Some
:18:51. > :19:00.viewers may find certain images in this film distressing.
:19:01. > :19:04.Puppy farming is the mass commercial production of puppies purely for
:19:05. > :19:09.profit but, until you see the results, it's difficult to imagine
:19:10. > :19:13.what that means. Dogs born into appalling conditions, separated from
:19:14. > :19:17.their mothers too young, not that or court -- cared for properly and all
:19:18. > :19:22.too often riddled with infections. We're not talking about a small
:19:23. > :19:26.business. It is reckoned that the puppy farming industry is worth ?100
:19:27. > :19:31.million per year, and right now there could be tens of thousands of
:19:32. > :19:36.dogs ready for import to the UK to sell in time for Christmas. The
:19:37. > :19:40.problem is that puppy farmers and dealers don't advertise themselves
:19:41. > :19:44.as such, and you could have bought a dog from one without ever really
:19:45. > :19:49.realising you've done so. That is exactly what happened to Lisa and
:19:50. > :19:54.Roger, who discovered too late that the licensed seller they had bought
:19:55. > :19:58.their puppy Billy, from was notorious for sourcing animals from
:19:59. > :20:03.puppy farms. When we found out that the leak came from a puppy farm, we
:20:04. > :20:08.were shocked because we never ever come if we knew it was from a puppy
:20:09. > :20:13.farm, we wouldn't have bought a dog from there. Like many dogs brought
:20:14. > :20:18.up in these conditions, Billy suffered continual health problems.
:20:19. > :20:25.She never gained weight, she was incontinent and being sick a lot,
:20:26. > :20:30.and having fits. On a regular basis. By the time Billy was three and a
:20:31. > :20:35.half, the vets said, that is it, she can't take any more. I rang up the
:20:36. > :20:42.vet and make an appointment for them to come out and put Billy to sleep.
:20:43. > :20:46.I broke down in tears about it. The anger that you get dog knowing that
:20:47. > :20:51.these people are doing this just to make money and they don't realise
:20:52. > :20:57.the heartbreak they cause to families, really. It is a widespread
:20:58. > :21:01.problem. Dozens of you have been in touch to say you think your dog may
:21:02. > :21:06.have been bought from a puppy farmer or dealer. That is a big thing to
:21:07. > :21:09.admit. It is hard to save you have been duped. But it will make it
:21:10. > :21:15.easier when you know how many other people are in the same situation. I
:21:16. > :21:21.went to meet the man responsible for tackling this problem. You can't
:21:22. > :21:28.underestimate the amount of dogs in this country as a result of this
:21:29. > :21:33.trade. One in three. And the cost to the dogs themselves? The dogs are
:21:34. > :21:37.removed from their mothers at an early age and they don't get the
:21:38. > :21:42.correct start in life. There is disease rife throughout their
:21:43. > :21:50.establishment. It is spreading from litter to litter. You get cross
:21:51. > :21:54.contamination. The RSPCA's special operations unit recently conducted a
:21:55. > :22:00.three-year operation into a dealer trafficking dogs from puppy farms.
:22:01. > :22:07.Here he is, being arrested. Inside the premises, we found all these
:22:08. > :22:14.puppies in blue plastic buckets. So there are three, four, five puppies
:22:15. > :22:18.in each of these blue tops. Yes. All mobile phones are relevant to a
:22:19. > :22:26.particular breed of dog, so you will have a Yorkshire terrier phone, a
:22:27. > :22:31.Pomeranian phone dog so they know what dog they are talking about.
:22:32. > :22:37.Yes, everything is designed to dupe the public into feeling they are
:22:38. > :22:41.buying from a legitimate dealer. -- breeder. It is estimated the people
:22:42. > :22:45.running these farmed puppies are making ?35,000 in cash every week.
:22:46. > :22:48.Those responsible are now behind bars but they will be out in a
:22:49. > :22:54.couple of months. Luckily, many of the puppies were rescued and given
:22:55. > :22:58.new homes, like this little Pomeranian, named little dude. He
:22:59. > :23:04.has a new lease of life with his owner, Emma. Seeing him now, it is
:23:05. > :23:10.amazing to think he is as well adjusted as he lives. He still
:23:11. > :23:17.freaks at strange noises but at least now I know he is happy and
:23:18. > :23:22.safe. It is just great. In the last three years, the RSPCA has rescued
:23:23. > :23:26.more than 1000 dogs from being trafficked or kept on puppy farms
:23:27. > :23:30.and sold on puppy farms and sold onto of the many aspects of this
:23:31. > :23:34.story which is difficult to understand is that it is legal to
:23:35. > :23:38.run a copy farm in the UK. You can get a license and that license
:23:39. > :23:42.doesn't limit the number of dogs which can be bred in a single
:23:43. > :23:48.location. Those dogs can be separated from their mums, in most
:23:49. > :23:53.parts of the UK, as soon as they are weaned, which can be as early as
:23:54. > :23:57.four weeks old. It is something charities are working to change. In
:23:58. > :24:00.September, this MP presented Downing Street with a petition urging the
:24:01. > :24:06.government to ban the sale of puppies without the mother present.
:24:07. > :24:12.The issue with licensed and legal puppy farms is it shows clearly how
:24:13. > :24:14.weak the legislation is. If you can meet the legal requirements while
:24:15. > :24:19.still running essentially a kind of battery cage outfit for dogs and
:24:20. > :24:26.puppies, it shows how poor the law is. If you start amending
:24:27. > :24:31.legislation and making it dog friendly rather than puppy farm
:24:32. > :24:36.friendly, you start changing the world for dogs. The RSPCA agrees
:24:37. > :24:41.that the law needs to change. The government recently introduced
:24:42. > :24:45.legislation around the trade in scrap metal. There are more
:24:46. > :24:51.regulations for you to scrap your old French than there are for buying
:24:52. > :24:58.a litter of puppies. -- your old fridge. That can't be right.
:24:59. > :25:01.I got the chance to answer animal welfare Minister George Eustice some
:25:02. > :25:06.chances -- some questions. Thank you for coming in. You have seen that
:25:07. > :25:11.film. One thing we couldn't put in because of the time it is going out
:25:12. > :25:15.are the pictures of dead puppies. We are also getting a lot of reports
:25:16. > :25:20.from families watching puppies die in their living rooms in front of
:25:21. > :25:25.them. This is happening on your watch. What are you doing about it?
:25:26. > :25:28.We are about to launch a consultation on reviewing the
:25:29. > :25:31.licensing system for all animal establishments, including puppy
:25:32. > :25:36.breeding establishments, because there are two problems. One is, and
:25:37. > :25:40.I suspect those on your programme were illegally imported. It is
:25:41. > :25:44.already illegal to bring puppies into this country under 15 weeks
:25:45. > :25:48.old. But there are instances where this is happening, so there is an
:25:49. > :25:52.enforcement issue. There are examples of backstreet dealers,
:25:53. > :25:56.irresponsible people who don't know how to look after puppies and are
:25:57. > :26:01.currently outside of the licensing system, so we are looking at ways of
:26:02. > :26:04.addressing that, changing the threshold so more people come into
:26:05. > :26:09.the accreditation system. You talk about what happened at ports, which
:26:10. > :26:13.is administered by trading standards, local authorities.
:26:14. > :26:18.Whenever I go to a trading standards department, I see more empty chairs.
:26:19. > :26:21.Your government has done that. There have obviously been changes with
:26:22. > :26:26.government finances, and we almost the reasons for that, but I would
:26:27. > :26:30.say that, in this particular area, as in so many others, we are facing
:26:31. > :26:35.a real challenge with the growth of the Internet. That is making it much
:26:36. > :26:38.easier for people to go online and search for puppies. We need
:26:39. > :26:43.consumers to think more carefully about where they are getting their
:26:44. > :26:47.animals from. It is not acceptable to blame consumers when it is so
:26:48. > :26:50.easy to get puppies into this country from overseas. The dog
:26:51. > :26:53.charities are talking about thousands of dogs coming from
:26:54. > :26:57.Hungary, Eastern Europe, also Ireland. If there is nobody to check
:26:58. > :27:02.the ports, they will come in and what happens to them then is on you.
:27:03. > :27:10.There are trading standards people at reports to check and enforce it.
:27:11. > :27:13.Not at the weekend. We have had an issue with vets in foreign
:27:14. > :27:17.countries, other European countries, fraudulently issuing paperwork. We
:27:18. > :27:21.have written to other authorities in other countries and there have been
:27:22. > :27:24.prosecutions. We are working hard on this and other countries to make
:27:25. > :27:29.sure the current rules are abided by, cause it is against the law to
:27:30. > :27:36.bring puppies into this country under 15 months old. -- weeks old.
:27:37. > :27:40.The consultation is taking place, so it is a chance to make your feelings
:27:41. > :27:43.clear to George Eustice and the government about how you feel they
:27:44. > :27:49.are handling illegal puppy trading. So make it count.
:27:50. > :27:52.In the meantime, if you are planning to buy a dog, what can you do to
:27:53. > :27:58.make sure you are not supporting the legal puppy farming trade? I went to
:27:59. > :28:07.see Helen Bunter, and approved dog breeder, to find out.
:28:08. > :28:16.Hi, Helen. I've got a lively one. You do! This is mummy? Yes, this is
:28:17. > :28:21.Ella. She is a wire fox terrier. They are gorgeous. Naturally, any
:28:22. > :28:27.person is going to fall in love with these dogs. If I turn up and say, I
:28:28. > :28:34.will take one, how do I know and what sort of things should I be
:28:35. > :28:37.looking out for? What tells me you are a responsible breeder?
:28:38. > :28:42.Responsible breeders at the best welfare of the dog at the heart of
:28:43. > :28:47.everything that they do, so, you know, they're housed in suitable
:28:48. > :28:51.conditions, they are fed well, their vaccinations are up-to-date, they
:28:52. > :28:58.are micro-chipped. I am convinced these puppies are great and I want
:28:59. > :29:01.to one. Do you vex me? Yes, basic things, what's their puppy
:29:02. > :29:06.experience is, have they had a dog or a puppy before? I wouldn't give
:29:07. > :29:09.one of my dogs to somebody who had never been a dog owner before
:29:10. > :29:15.because you need to be quite experienced to have a terrier. You
:29:16. > :29:21.turn them down? Yes, about 40% of people. Gosh, you have to be on your
:29:22. > :29:24.toes when they come to you. Yes, and any owner should expect that from a
:29:25. > :29:32.responsible breeder, because they will want their puppies to go to the
:29:33. > :29:35.best home. Does the mum come and meet the potential owners? The mum
:29:36. > :29:37.is always here, and that is something a potential customer
:29:38. > :29:42.should look for. Mum should always be here.
:29:43. > :29:48.So if you are thinking about buying a puppy, here are some simple rules
:29:49. > :29:52.to help you make sure you're buying from a responsible breeder. Always
:29:53. > :29:57.see the puppy with its mother. Always see the puppy in its natural
:29:58. > :30:01.environment, where it was born. Never buy a puppy younger than 8
:30:02. > :30:06.weeks old. Never buy from someone who offers to deliver the puppy or
:30:07. > :30:09.meet you somewhere, and never buy a puppy because you think you're
:30:10. > :30:14.saving it. You are making room for more dogs and keeping the seller in
:30:15. > :30:21.business. There we go, thank you so much, Chris. I'm very pleased to say
:30:22. > :30:25.we've taken away from the main studio, so it is quieter from him,
:30:26. > :30:29.but he seems so relaxed. When you compared him to the way he was and
:30:30. > :30:35.what he had been through on that farm. It was horrific. The long-term
:30:36. > :30:39.effects of what he had been through and all those other puppies
:30:40. > :30:45.health-wise and behavioural-wise, it is going to be a long journey, but
:30:46. > :30:48.we can clearly see the changes. There's positive changes. He is
:30:49. > :30:53.moving forward. He wouldn't have done this when he first met you. He
:30:54. > :30:58.wouldn't have been relaxed. We rescued him from that place, but he
:30:59. > :31:02.is just one dog and it has taken so much evident from you to get him to
:31:03. > :31:06.this stage really. You think about the number of dogs out there in
:31:07. > :31:10.people's homes who wouldn't have someone like you on hand. And the
:31:11. > :31:14.dogs still out there, still in those businesses. We need to stop. Thank
:31:15. > :31:21.you so much for coming down with Gizmo. It is love live to see him in
:31:22. > :31:26.such good shape. Before he goes, Gizmo would like to give you this.
:31:27. > :31:32.It is a thank you card from Gizmo! Thank you so much Gizmo. It is made
:31:33. > :31:38.by Gizmo. These are his paws. We'll nas on to the rest of the team.
:31:39. > :31:44.Gizmo, thank you for saving me and finding my new mum. You are my
:31:45. > :31:49.heroes. Lots of love, Gizmo. Back to the stain studio. Gizmo, I love you.
:31:50. > :31:54.You're the best. He is very artistic that dog! Well done, Matt. A great
:31:55. > :32:00.result there. We've had plenty of e-mails about poor old Oscar who was
:32:01. > :32:04.involved in that drone accident. Laura on Twitter can't believe Oscar
:32:05. > :32:09.was involved. Can't imagine the pain his mum is in. Katie says she is
:32:10. > :32:15.devastated about the loss, that poor boy. Drones are not toys, they can
:32:16. > :32:20.be very dangerous. Linda on Twitter says, such a horrific story. Can't
:32:21. > :32:27.understand the delay in drone legislation. Coming up: We are
:32:28. > :32:36.calling it "Blag Friday". Tomorrow's deals that aren't as real as they
:32:37. > :32:39.might feel. We are asking Andrew Williams of Williams Motor Company
:32:40. > :32:44.in Cardiff to sell our Mazda for us and then hand over the money. The
:32:45. > :32:48.records show that he tends to do the first bit then forgets about the
:32:49. > :32:54.all-important second bit. But surely if he signs a contract with us to
:32:55. > :33:05.hand over the cash for the Mazda, then he has to. Cardiff and we are
:33:06. > :33:08.inside Andrew Williams's HQ. Very smiley. It is clear he's a great
:33:09. > :33:31.lover of cars. We are here to sell our Mazda so
:33:32. > :33:43.Andrew takes a look and spots a couple of issues.
:33:44. > :33:47.But these tiny issues don't put him off. After a quick test drive he
:33:48. > :34:16.likes it. So ?400 worth of cosmetic repairs
:34:17. > :34:25.and he'll sell our car for us and hand over... That's ?2,850 to sell
:34:26. > :34:37.our car and we get paid straight away.
:34:38. > :34:45.That's pretty straightforward then, the car gets sold and straight away
:34:46. > :34:49.we receive our ?2,850 quid. Once we get a buyer. Yeah, that's a problem.
:34:50. > :34:56.You see the thing is, we've got to get this whole thing wrapped up by
:34:57. > :35:03.Part 3, in about 20 minutes. Hm. We could buy the car ourselves? Hold
:35:04. > :35:09.on, I've had a better idea. We could buy the car ourselves. That's right.
:35:10. > :35:14.Team members Debs and Calum are going to buy our own car back the
:35:15. > :35:16.they next day. That way we'll know that Andrew Williams has got our
:35:17. > :35:26.money. But it is a lovely day. That's why
:35:27. > :35:35.he's driven his baby blue full-size Lambo in. But you are not here to
:35:36. > :35:55.buy that one, Debs. What will Andrew tell us about the car?
:35:56. > :36:16.?4,995? That's over two grand profit in 24 hours.
:36:17. > :36:28.Now, Andrew told us before that he needed to do ?400 worth of repairs.
:36:29. > :36:41.Did he get it done? So you're not doing anything,
:36:42. > :37:01.nothing at all? Hold on, it's just gone up a fiver!
:37:02. > :37:28.For Andrew's favourite subject... Yes, small talk over, it's time to
:37:29. > :37:44.close the deal. We don't like handing over this sort
:37:45. > :37:48.of cash to someone we suspect to be playing the great British public
:37:49. > :37:52.lick a were you itser organ but it is the only way to find out what's
:37:53. > :37:57.going on. And we fully intend to get it back. Is the
:37:58. > :38:03.going on. And we fully intend to get it back. Is -- Wurlitzer. Our car is
:38:04. > :38:07.back to where it belongs, Chez rogue traders. All we have to do is wait
:38:08. > :38:13.for Andrew Williams to give us a call to say hey, I've got your cash,
:38:14. > :38:18.come and collect it. You know, I've never been a car man but there's
:38:19. > :38:22.something about this Mazda... The first day passes. So does the
:38:23. > :38:24.following week and still no word from Andrew Williams to say our car
:38:25. > :38:30.has been told. From from Andrew Williams to say our car
:38:31. > :38:34.has been told. -- sold. After ten days we send Andrew a text. The
:38:35. > :38:40.apparently the car's been painted and he has a friend whose wife might
:38:41. > :38:43.be interested. After 15 days we call him. His friend is still interested
:38:44. > :39:05.and he's done some repair work. What other company? Remember, we
:39:06. > :39:10.fitted the car with a tracker and it never left the lot. After four weeks
:39:11. > :39:21.we call again. This time business is quiet. He reen tried to drop the
:39:22. > :39:24.price. So, where do we go now? Hm. I'm starting to get the feeling
:39:25. > :39:30.there might be something missing from this episode of rogue traders.
:39:31. > :39:33.The experts? Yes, but you don't really need a professional
:39:34. > :39:40.qualification to spot that what Andrew Williams is doing is wrong.
:39:41. > :39:45.That's why this week's expert is... Class lilac.
:39:46. > :39:49.CHEERING. That's right. We think it is so obvious that what Andrew
:39:50. > :39:54.Williams is doing is wrong we've left it up to these nine-year-olds
:39:55. > :39:58.to give us their expert opinion. It makes me feel like he's a little
:39:59. > :40:02.greedy, he always wants to take things for himself. And selfish.
:40:03. > :40:08.Yes, he is spending other people's money on himself. And not actually
:40:09. > :40:13.being a proper businessman. He'll just be like, where's my money? When
:40:14. > :40:17.am I ever going to get it? I don't think it's a very good thing to do
:40:18. > :40:23.to other people. You should definitely stop it and pay all the
:40:24. > :40:29.people back. Class lilac, I couldn't agree more. In fact even Gizmo can
:40:30. > :40:34.see that what Andrew Williams is doing just won't stand. And yet for
:40:35. > :40:38.some reason he can't. Well, Andy Williams, you are about to get a
:40:39. > :40:45.wake-up call from your impossible dream in about ten. Now, tomorrow is
:40:46. > :40:51.Black Friday an American shopping phenomenon. It is a one-day
:40:52. > :40:55.supersail with supposedly unbeatable deals. Last year there were shocking
:40:56. > :40:59.scenes as shoppers fought to get their hands on bargains. I can't
:41:00. > :41:04.believe this but tomorrow we are expected to spend around ?2 billion,
:41:05. > :41:09.but not all of them are deals will be anywhere near as good as they
:41:10. > :41:12.seem, so we are calling it "Blag Friday", meaning to get something by
:41:13. > :41:18.persuasion or guile. In this case it is the shops getting your money.
:41:19. > :41:23.Last year some of you told us you were very suspicious about some of
:41:24. > :41:27.Currys PC World deals, so we decided to monitor their prices for the last
:41:28. > :41:32.three months to see if you are really get being unbeatable deal
:41:33. > :41:38.this is their Black Tag Event. First up this Miele vacuum cleaner on
:41:39. > :41:44.offer for ?139.99. An apparent saving of ?190. Really? You only get
:41:45. > :41:51.that saving if you compare it to the price back in August. However, last
:41:52. > :41:59.week before the big Black Tag Event the same vacuum was ?149.99, a ?10
:42:00. > :42:05.saving, not ?199. Next, this Hotpoint fridge is on sale at
:42:06. > :42:11.?299.99 with the reduction of ?200. But what if I told you that on 6th
:42:12. > :42:16.January this year, it was on sale at the even lower price of ?269? So
:42:17. > :42:23.cheaper than the Black Friday event price. Maybe I will wait for the
:42:24. > :42:31.January sales. And finally, the Beko electric cooker, on for ?299, a
:42:32. > :42:39.saving of ?250, but in September it only cost ?399.99. That's a saving
:42:40. > :42:47.of ?100. The price only went up to ?549.99 for the 19 days before the
:42:48. > :42:51.Black Tag Event. Funny that. It is funny. Currys PC World told us that
:42:52. > :42:55.they are very clear in their sales price advertising and at the said
:42:56. > :43:02.the deals on all three items are great value for customers. It says
:43:03. > :43:07.it has over 3,000 products in its Black Tag Event and 90% are at the
:43:08. > :43:12.best ever price. If you have spotted a deal from any shop that's not as
:43:13. > :43:16.good as it seems, let us know using the hash tag "Blag Friday". Next,
:43:17. > :43:20.another example of something that seems like a good deal but with
:43:21. > :43:24.catch you out and cost you thousands. Vodafone and their
:43:25. > :43:29.packages for using your mobile phone abroad.
:43:30. > :43:37.In days gone by, taking your phone abroad had the potential to ruin
:43:38. > :43:41.your holiday. That's because of something called data roaming. It's
:43:42. > :43:48.when your phone uses expensive for networks to download things like
:43:49. > :43:52.photos, e-mail and software updates. Your phone can do this
:43:53. > :43:58.automatically without you knowing so holiday-makers often came home to
:43:59. > :44:03.huge bills. Five years ago, European union decided enough was enough. It
:44:04. > :44:09.told mobile phone network providers to cut data roaming charges and
:44:10. > :44:12.introduce a cap. As a result, European citizens shouldn't be
:44:13. > :44:15.allowed to use any more than 50 euros of data a month unless they
:44:16. > :44:21.specifically opt out of the regulation. And it's not just
:44:22. > :44:28.Europe. The cat now applies wherever you travel in the world. Vodafone
:44:29. > :44:34.set its monthly limit at ?36 39. Once we have used that amount of
:44:35. > :44:38.data, your phone should stop you accessing the Internet. Great, I got
:44:39. > :44:46.my phone and my pay monthly Vodafone contract. Time for a worry free mini
:44:47. > :44:51.break. Fantastic. Except it might not be worry free because lots of
:44:52. > :44:59.you got in touch to tell us Vodafone is still ruining your holidays. And
:45:00. > :45:03.here is the first problem. Vodafone's your road traveller deal.
:45:04. > :45:07.For a few pounds a day, you can take your regular bundle with you on
:45:08. > :45:12.holiday but go over your allowance and you will be charged at the much
:45:13. > :45:17.more expensive standard UK rate. What about the cap restricting the
:45:18. > :45:21.amount of data you use? When you sign up to this, you automatically
:45:22. > :45:29.opt out of that, which means huge bills without realising it. Take
:45:30. > :45:33.under Oliver, who went on a family holiday to ten array. When she
:45:34. > :45:37.signed up to Vodafone's your road traveller deal, she wasn't told that
:45:38. > :45:44.meant she was opting out of the cost cap. It was hidden in the terms and
:45:45. > :45:47.conditions so I had no idea. I thought I was protecting myself by
:45:48. > :45:55.taking out your road traveller but in fact I was signing my rights
:45:56. > :46:00.away. When Amanda's 's son used all her free data by playing online
:46:01. > :46:04.games, Vodafone began challenging her the standard UK rate. She says
:46:05. > :46:13.it didn't warn her she had reached her UK allowance but simply sent her
:46:14. > :46:17.two bills, one for ?116 and another for ?267. When I spoke to the call
:46:18. > :46:22.centre she said they sent warnings but they don't get through when you
:46:23. > :46:26.are abroad, which isn't much use. I was horrified because I couldn't
:46:27. > :46:33.understand why we had to pay so much when we took out the policy. So it's
:46:34. > :46:38.possible to spend a few hundred pounds on Vodafone 's deal if you go
:46:39. > :46:41.over your UK allowance but there must be some sort of system in place
:46:42. > :46:44.to stop you spending thousands of pounds without knowing it. That
:46:45. > :46:54.would really ruin your holiday. Really? Yeah, Vodafone customers who
:46:55. > :46:57.go to countries not covered by its Eurotraveller or world travel deals
:46:58. > :47:03.need to be very careful. That is anywhere in light green, by the way.
:47:04. > :47:08.Just ask Chris, who ended up with an eye watering bill during a holiday
:47:09. > :47:13.to Tunisia. The phones started beeping frenetically and there were
:47:14. > :47:17.a couple of texts from Vodafone about data usage. The fourth text
:47:18. > :47:23.said that the account was suspended and I had to phone immediately to
:47:24. > :47:28.speak to them. Chris had simply left his phone on in the hotel room. He
:47:29. > :47:32.didn't download any photos or videos but it must have been using data
:47:33. > :47:38.somehow without him knowing, because he ended up with a bill for over
:47:39. > :47:44.?6,000, a staggering sum he was forced to pay. To suddenly be told
:47:45. > :47:49.such an astronomical amount was baffling. Of course, it absolutely
:47:50. > :47:55.ruined the holiday from that moment on. Because Vodafone doesn't offer
:47:56. > :47:59.special deals in Tunisia, it charged Chris the full international rate,
:48:00. > :48:04.but what about the cost cap? Vodafone told Chris he opted out in
:48:05. > :48:09.2010, which he disputes. And Vodafone had nothing else in place
:48:10. > :48:15.to protect Chris from wrapping up a huge bill. I don't understand why
:48:16. > :48:20.there are not more safeguards to protect consumers. Vodafone's main
:48:21. > :48:26.rivals do put safeguards in place even for customers who have signed
:48:27. > :48:30.up to special deals. For example, when EE customers go over the limit
:48:31. > :48:35.the company dramatically slows down the speed of their Internet access
:48:36. > :48:41.while O2 cat extra spending to ?43 in Europe and ?40 elsewhere. But
:48:42. > :48:45.should Vodafone customers who go abroad be wary of something else?
:48:46. > :48:48.Vodafone wouldn't charge them international rates when they get
:48:49. > :48:56.back home, would they? Surely they can't ruin your holiday back in
:48:57. > :49:00.Blighty. Oh, come on! Yeah, some Vodafone customers told us they have
:49:01. > :49:05.been hit with international charges after landing back at home. Among
:49:06. > :49:09.them, Tristram from Leeds who got a nasty shock when he got back from a
:49:10. > :49:15.skiing holiday in Switzerland. Time to chat. Tristram, talk me through
:49:16. > :49:20.what happened. I found a data roaming charge for almost ?100 on my
:49:21. > :49:26.phone bill, which I thought was odd because I had had data roaming
:49:27. > :49:32.turned off the whole time. It was odd. Tristram's boarding pass shows
:49:33. > :49:36.he left Geneva at 2:20pm. After landing, is Vodafone bill shows he
:49:37. > :49:42.sent a picture message from the UK at 3:24pm but, 20 minutes later,
:49:43. > :49:45.Vodafone charged him for using data in Switzerland. Initially, the
:49:46. > :49:50.company didn't accept it made a mistake. So, even though you had
:49:51. > :49:53.proof, they still thought you were lying. As far as they were
:49:54. > :50:01.concerned, their systems were infallible and I am capable of the
:50:02. > :50:06.tasks of Superman. In the end, Tristram got his money back as a
:50:07. > :50:09.goodwill gesture. Thanks to new legislation, data roaming charges
:50:10. > :50:14.are being scrapped, at least in Europe. In two years' time, using
:50:15. > :50:18.your phone on the continent will cost the same as it does at home
:50:19. > :50:23.but, in the meantime, Vodafone seems to be doing its best to spoil
:50:24. > :50:29.customers' holidays. I think I need to brush up on my cycling. Vodafone
:50:30. > :50:33.told us customers only go over data limits when abroad if they
:50:34. > :50:37.specifically opt out of the cap and go back onto their UK plans. The
:50:38. > :50:42.company said it once people when they are nearing their limit.
:50:43. > :50:47.Vodafone insists they texting Amanda but she exceeded allowance so she
:50:48. > :50:52.was charged. They say, although they are sorry Chris feels he was dealt
:50:53. > :50:55.with unfairly, it stands with their decision upheld by the ombudsman. It
:50:56. > :51:01.has not properly apologised to Tristram for billing him incorrectly
:51:02. > :51:08.and they have issued a full refund. Another warning on how using your
:51:09. > :51:13.phone abroad can cost you. Watchdog viewer Madeleine Fear has been in
:51:14. > :51:18.touch. She was charged ?489 for using her mobile on a Mediterranean
:51:19. > :51:22.cruise. She had signed up to a bundle which was supposed to cap her
:51:23. > :51:30.charges so she was really shocked with the bill. Although she was in
:51:31. > :51:35.Europe, she wasn't In Europe. When you are travelling by boat, your
:51:36. > :51:41.phone can automatically connect to the Maritime satellite network. That
:51:42. > :51:46.isn't included in the European bundles and is charged at top rate.
:51:47. > :51:53.It can charge up to ?300 to make a call. If you are travelling by boat
:51:54. > :51:58.and want to avoid extra charges, switch your phone to aeroplane mode.
:51:59. > :52:05.On a boat in aeroplane mode was to mark it makes sense! Andrew million
:52:06. > :52:09.-- Andrew Williams is the director of Williams Motor Company in
:52:10. > :52:13.Cardiff, who will lead you more broken than before, selling your car
:52:14. > :52:17.and failing to pass on the proceeds. He has done that to us but on this
:52:18. > :52:21.occasion there is a slight flaw in his plans because it works on the
:52:22. > :52:33.basis that the buyer and the seller never meet.
:52:34. > :52:40.Can you see where we are going with this? I mean, let's say, for
:52:41. > :52:45.instance, that the buyer of the car and the seller of the car turned up
:52:46. > :52:52.at the same time. How embarrassing would that be? And then imagine if
:52:53. > :52:57.we turned up shortly afterwards. That was just be awful, all
:52:58. > :53:00.brilliant. Hi, Andrew. How are you doing? You sold my car? Have you
:53:01. > :53:09.sold my car? Is this my car? Not ours? Are you sure? Is somebody
:53:10. > :53:23.taking it for a test drive? No, although she does work for Rogue
:53:24. > :54:20.Traders. Isn't it awkward when the person who
:54:21. > :54:24.has given you the car to sell me to sell meet the person who bought it
:54:25. > :54:29.and, as a result, you haven't handed that money over yet. That is money
:54:30. > :54:33.that you said you were going to pay straightaway under contract. You
:54:34. > :54:38.failed to do that. Lovely Mercedes. That will be about 80 grand's worth.
:54:39. > :54:42.You are doing this systematically to people. You are taking money for
:54:43. > :54:45.their cars. That is what you are doing. You have done it to us and we
:54:46. > :54:50.have heard about other people you are doing it too, as well. That is
:54:51. > :54:55.how you finance things like this, a silly blue car with doors which go
:54:56. > :54:59.up. You have managed to pay for this kind of lifestyle by taking money
:55:00. > :55:03.from people and withholding it when you have sold their cars already.
:55:04. > :55:07.That is what we have seen. You take their money, take their cars but you
:55:08. > :55:13.don't hand over the money. You withhold the money. That is what we
:55:14. > :55:16.have seen, Andrew. You have lied to us systematically about what has
:55:17. > :55:23.happened to the car. You tried to do it again today. You tried again
:55:24. > :55:26.today by saying that there was a bit of paperwork. But in fact you said
:55:27. > :55:31.it was having work done on it all that time but in fact it wasn't, was
:55:32. > :55:36.it? You've got an incredible collection here. No Lamborghini
:55:37. > :55:39.today? Decided not to take it in? Where are we going? We are going
:55:40. > :55:45.backwards and forwards. The truth is, Andrew, you can't answer these
:55:46. > :55:48.questions, can you? You can't explain the actions that we've seen.
:55:49. > :55:54.Don't shut the door in my face. We've been backwards and forwards on
:55:55. > :55:58.this. And you've failed to give us any answers. You have lied to us
:55:59. > :56:03.about what has happened to our car and that is how you are financing
:56:04. > :56:07.all of this. That is the way it is working. Can you get out of the
:56:08. > :56:13.showroom. Can you leave the show room please. Sale? We have left the
:56:14. > :56:20.showroom. But a lot of our team is still inside. Gentlemen, if you
:56:21. > :56:25.could come down and leave the show room. Andrew Williams of Andrews
:56:26. > :56:31.will motor company. It's to show, however fast your car is, if you are
:56:32. > :56:36.lying to people about their money, eventually it will catch up with
:56:37. > :56:40.you. Andrew Williams says he has been in business for 25 years and he
:56:41. > :56:45.has always paid his suppliers however, due to an unfavourable
:56:46. > :56:49.commercial loan, the business as short-term cash flow problems which
:56:50. > :56:53.delays some payments. He is sorry to those to whom he owed money but he
:56:54. > :56:59.has paid back everybody featured in the programme, including our ?5,000.
:57:00. > :57:05.Unfortunately, too little, too late to keep you, Andrew, from ending up
:57:06. > :57:09.on our rogues gallery. Lots of you getting in touch about the dangers
:57:10. > :57:14.of drones. A viewer said, our nephew was hit in the stomach and had to go
:57:15. > :57:18.to hospital. There should be a licence. Koko on Twitter said that
:57:19. > :57:24.the story has made her reconsider her purchase. Keep sending us your
:57:25. > :57:30.stories and tip-offs. Go to the website. You can also write to us.
:57:31. > :57:34.Next week on Watchdog, planning to buy your Christmas presents at
:57:35. > :57:38.Argos? Our investigation reveals how their fast track service is as slow
:57:39. > :57:43.as Santa in a 100 metres sprint. Nikki Fox investigates why going out
:57:44. > :57:51.isn't all inspired and mulled wine. People. And we put on a Christmas
:57:52. > :57:55.panto with Sheila Hancock as she takes on unfair insurance renewal
:57:56. > :57:57.prices. That is next week at 8pm. Until then, from all of us, good
:57:58. > :58:08.night. Hello, I'm Elaine Dunkley with
:58:09. > :58:10.your 90 second update. Bombing so-called Islamic State
:58:11. > :58:13.in Syria will make us safer. That's what David Cameron
:58:14. > :58:15.told Parliament today.