:00:09. > :00:12.You're watching X-Ray. On the programme tonight: They thought
:00:12. > :00:16.they'd bought a week's holiday in a caravan, but this woman's made off
:00:16. > :00:22.with the cash. Andy's grazed his horses in this field for 30 years.
:00:22. > :00:32.So why are Network Rail trying to stop him? And a jammed cruise
:00:32. > :00:44.
:00:44. > :00:47.control could have been fatal - but Hello. Welcome to the programme.
:00:47. > :00:53.I'm here in Barry, finding out what's being done about every
:00:54. > :00:57.drivers' worst enemy - potholes. First. A lot of families look
:00:57. > :01:00.forward to a holiday in a caravan. But this year, caravan parks across
:01:00. > :01:06.the UK are reporting a heartless scam that's ruined the summer for
:01:06. > :01:11.many. For the Killen family from Swansea, life with five young
:01:11. > :01:21.children is certainly a challenge! We've got three girls and two boys,
:01:21. > :01:25.
:01:25. > :01:31.aged ten to one. So it's very busy! And what about your husband? Andy's
:01:31. > :01:37.at university studying to be a motorcycle engineer. So financially
:01:37. > :01:41.tight? Yes, it can be. Serena and Andy have never had the money to
:01:41. > :01:46.take the whole family on holiday. But this year they were really
:01:46. > :01:49.desperate to get away. With finding out our son has learning
:01:49. > :01:55.difficulties at the beginning of the year, we thought it would be a
:01:55. > :01:57.good idea to book a holiday for summer. Where did you want to go?
:01:57. > :02:07.We wanted somewhere quiet, somewhere where we could walk to
:02:07. > :02:10.
:02:10. > :02:13.the beach, husband, go fishing with kids. We needed somewhere obviously
:02:13. > :02:23.quite close to home cos we don't have any transport, we were relying
:02:23. > :02:23.
:02:23. > :02:26.on a friend to take us down. Serena looked on Gumtree, a website where
:02:27. > :02:29.you can buy all kinds of things. And when she spotted a cheap
:02:30. > :02:36.caravan break, her hopes of a holiday started to look a lot
:02:36. > :02:40.brighter! The caravan Serena found was on a site just up the road from
:02:40. > :02:43.this gorgeous beach - Pendine Sands in Carmarthenshire. Serena could
:02:43. > :02:52.just imagine the children playing here and enjoying their first ever
:02:52. > :02:57.holiday by the seaside. It was an ad for an eight berth caravan and
:02:57. > :03:03.it was for �210 for a week Gosh, a good price? Yes. I thought we had a
:03:03. > :03:06.bargain! This is the woman who was selling the holiday - Jessica Scutt.
:03:06. > :03:10.She was very keen to clinch the deal, sending Serena helpful emails
:03:10. > :03:14.about the great beach and facilities at Pendine Sands. Serena
:03:14. > :03:22.was sold, but kept the holiday a secret from the children, until the
:03:22. > :03:28.morning of the trip. I was really excited and I was really happy cos
:03:28. > :03:34.we hadn't been on holiday. I think the beach would be really fun.
:03:34. > :03:43.were you going do to with mum and dad? Go fishing? Do you like
:03:43. > :03:48.fishing? Yes. Have you been before? No. What were you going to catch?
:03:48. > :03:51.fish. The big day finally came and the family couldn't wait to get
:03:51. > :03:57.down to the caravan. But within minutes or arriving, their holiday
:03:57. > :04:03.hopes were shattered. Serena still has nightmares about what happened
:04:03. > :04:08.that day. So this is where you thought you were staying, number
:04:08. > :04:17.134 Dukes Meadow. What was the arrangement when you got here?
:04:17. > :04:22.started to unload car, realised caravan didn't look like pictures s.
:04:22. > :04:25.Jessica Scutt supposed to meet us here at 2pm, no sign of her.
:04:25. > :04:35.husband went to reception to find out what was going on, discovered
:04:35. > :04:38.
:04:38. > :04:41.that we'd fallen for a big scam. She looks like a woman who enjoys a
:04:41. > :04:49.joke, but the cruel trick she played on Serena left the family
:04:49. > :04:53.devastated. The real owner, Phil Darbyshire, was horrified. Hi Phil,
:04:53. > :04:57.you know Serena, you've met before. So what was it like when she
:04:57. > :05:05.arrived here? It was terrible, absolutely. Serena was breaking her
:05:05. > :05:08.heart in reception because she realised we were all part of a scam.
:05:08. > :05:11.How do you feel about person that's stolen the pictures of your caravan
:05:11. > :05:14.to do this? Well they're just lowlifes, they don't see the
:05:14. > :05:17.consequences of their actions, they don't understand that Serena and
:05:17. > :05:26.Andrew saved for however long, how much it means to the children, they
:05:26. > :05:36.just see a few pounds in the bank. What's it like for you, Serena?
:05:36. > :05:36.
:05:36. > :05:43.Devastating. Even now, it brings it all back. How did the children take
:05:43. > :05:46.it? They were devastated, I broke my heart to see their little faces,
:05:46. > :05:49.especially when you have to tell them we're going home With no sign
:05:49. > :05:59.of Jessica Scutt or the money they'd paid her, the family headed
:05:59. > :06:07.
:06:07. > :06:16.home. Serena phoned Gumtree. Amazingly, they were already aware
:06:16. > :06:19.of the scammer. Because they knew all about it on 24th July, our
:06:19. > :06:29.holiday was on the 30th, nobody had bothered even letting me know, I
:06:29. > :06:30.
:06:30. > :06:34.could have avoided the whole events of that day. We asked Gumtree why
:06:34. > :06:42.they hadn't let the family know. They say they thought it was a
:06:42. > :06:45.matter for the police. So who is Jessica Scutt? Well, she's not
:06:45. > :06:54.certainly not shy, we've found loads of pictures of her on social
:06:54. > :06:57.networking sites. But not everyone's her friend. We found
:06:57. > :07:00.angry messages online, from other people who say they paid her for
:07:00. > :07:07.holidays which vanished into thin air We tried to track down Jessica
:07:07. > :07:12.Scutt, who seems to be living in Guildford. Eventually, we did
:07:12. > :07:14.manage to speak to her on her phone. Now we're sure it was her, but she
:07:14. > :07:21.denied knowing anything about scamming the Killen family, or
:07:21. > :07:24.anyone else. We've been talking to the police. They too are on
:07:24. > :07:34.Jessica's trail. They've already spoken to nine victims of her
:07:34. > :07:37.unpleasant little scam. So how do you feel about Jessica Scutt?
:07:37. > :07:45.hope the police catch her and she never gets opportunity to do this
:07:45. > :07:53.to other families. And what about the future? Hopefully we'll get
:07:53. > :07:58.over it and go on another holiday as soon as we can afford it. That's
:07:58. > :08:01.terrible. Jessica Scutt definitely needs to be behind bars. Now if
:08:01. > :08:07.you've fallen victim this scam, or know anyone else who has, then we
:08:07. > :08:11.want to hear from you. Our contact details are on the screen now. And
:08:11. > :08:15.we'll keep you up to date on that police investigation. Still to come
:08:15. > :08:19.tonight. How a trip to the shops became a terrifying experience for
:08:19. > :08:25.one BMW driver. And Andy just wants to get to his field, but Network
:08:25. > :08:35.Rail want to stop him. But before that, time for Lucy to get On The
:08:35. > :08:35.
:08:35. > :08:41.Case. This is what the brochure promised. But Lyn Wilcox's memories
:08:41. > :08:44.of her Tunisian holiday are all about the things she left behind.
:08:44. > :08:48.I've left some very precious items in a hotel room, and I know they've
:08:48. > :08:58.been handed in, but no one will help me get them back, so please,
:08:58. > :09:00.
:09:00. > :09:05.Lucy, can you help? Lyn and her family had a great two
:09:05. > :09:08.weeks abroad in the sun earlier this year. But on the final day,
:09:08. > :09:18.she left behind her most prized pieces of jewellery luckily, they
:09:18. > :09:18.
:09:18. > :09:25.were handed in. Crisis averted? Not by a long way. Hi Lucy. Hi Lyn,
:09:25. > :09:28.tell me all about these bracelets. They were actually given to me by
:09:28. > :09:35.my husband on the birth of our three children, so great
:09:35. > :09:42.sentimental value. Tell me how you came to leave them at the hotel?
:09:42. > :09:45.Unfortunately, we were a little bit late getting changed. I took
:09:45. > :09:49.everything out of the safe, put the items the camera, the three
:09:49. > :09:54.bracelets, on the shelf above the safe. On the way to the airport
:09:54. > :09:58.then we realised. Of course, we were in such a rush I left them
:09:58. > :10:02.there. So when you realised on the coach that you'd left the jewellery
:10:02. > :10:05.in the hotel, what did you do? First of all, panicked. I could
:10:05. > :10:09.actually picture the items I knew exactly where they were, on the
:10:09. > :10:13.shelf above the safe. So, as soon as we got to the airport, the first
:10:13. > :10:17.thing my husband did was go and have a chat with the courier who
:10:17. > :10:20.took us there. He got on his mobile phone. He managed to get through to
:10:20. > :10:23.the manager who confirmed who went to look for the items and then
:10:23. > :10:26.confirmed the items were there. They had been handed in. The
:10:26. > :10:29.courier then jokingly said, "When are you coming back?" So we all
:10:29. > :10:33.looked at each other, and said "What do you mean when are we
:10:33. > :10:37.coming back?" He said that might be the easiest way you can get these
:10:37. > :10:40.items back. The bracelets are worth �1,500. As soon as Lyn got home she
:10:40. > :10:43.contacted her tour operator, Thomas Cook, to get them returned. Several
:10:43. > :10:46.phone calls and emails later and the company said they couldn't help.
:10:46. > :10:49.It was our fault we'd left the items there, yes, we admitted that,
:10:49. > :10:54.so I contacted the hotel manager, spoke to the gentleman there. He
:10:54. > :10:59.said, "Oh, we've got the items, but we can't return them to you. We can
:10:59. > :11:03.only pass them back to the Thomas Cook rep in the hotel." Thomas Cook
:11:03. > :11:08.then said they wouldn't take responsibility. I said "Can I
:11:08. > :11:13.arrange for a courier?" The hotel manager refused. He wouldn't
:11:13. > :11:16.release the items. So even though Lyn was willing to sort out her own
:11:16. > :11:21.courier to have her bracelets flown the 1,300 miles back from Tunisia
:11:21. > :11:25.to Britain the hotel just wouldn't help. So Thomas Cook were telling
:11:25. > :11:28.you to go to the hotel, the hotel were telling you to go to Thomas
:11:28. > :11:33.Cook and they wouldn't even let you use your own courier. You must be
:11:33. > :11:36.at your wit's end. I was starting to tear my hair out by now. It's
:11:36. > :11:39.really frustrating because I know there are simple ways of getting
:11:39. > :11:43.the items back, either Thomas Cook could do it, or the couriers could
:11:43. > :11:46.do it for us, but every time I think I've found a way I'm hitting
:11:46. > :11:53.a brick wall. So Lyn, what would you like me to do? Please, Lucy,
:11:53. > :11:56.can you help get the items back as soon as possible. I'm on the case.
:11:56. > :12:00.Right, well, what happened to Lyn could probably happen to any of us
:12:00. > :12:05.losing your valuables on a holiday. To sort it out, we wrote straight
:12:05. > :12:08.to her tour operator, Thomas Cook. After we spoke to them they managed
:12:08. > :12:14.to get one of their own staff who was holidaying at the same Tunisian
:12:14. > :12:19.resort to pick up Lyn's jewellery and bring it home for her. Hi Lucy,
:12:19. > :12:22.I've got my bracelets back. Thank you very much for what you've done.
:12:22. > :12:29.I don't think these bracelets are ever going to leave this country
:12:29. > :12:32.again. Thank you. And that's another case closed. Nice work.
:12:32. > :12:41.Remember if you've struggling to get something sorted, you can give
:12:41. > :12:45.us a call now or send us an e-mail. Remember to leave a daytime phone
:12:45. > :12:48.number so we can start working for you straightaway. And if you've got
:12:48. > :12:51.anything to say about tonight's stories, join us on Twitter.
:12:51. > :12:54.remember that freezing winter we had two years ago when potholes
:12:54. > :12:58.appeared all over our roads? Back then dozens of you complained to us
:12:58. > :13:05.about the state of the roads and the damage it was doing to your
:13:05. > :13:08.cars. Jeff Norman had to pay nearly �600 to repair his car after
:13:08. > :13:11.driving over a pothole. He made a claim against Vale of Glamorgan
:13:11. > :13:16.Council, writing them over 200 letters and threatening them with
:13:16. > :13:19.legal action. Eventually, two years on, they've finally paid out. So
:13:19. > :13:29.what's the situation here in the Vale now? Are there still potholes
:13:29. > :13:36.
:13:36. > :13:46.around? Hello., Askew, have you noticed lots of potholes on the
:13:46. > :13:50.
:13:50. > :13:58.road? Yes. It is bad. Is it a big problem, pot holes? It is terrible.
:13:58. > :14:05.I buckled one of my wheels a couple of months ago. It is not very good.
:14:05. > :14:13.And it is very expensive. It put the tracking out. You have to go
:14:13. > :14:16.and get that sorted out. The tyres wear out quicker. It is slow
:14:16. > :14:23.getting it sorted out. I assume additional funding was given and it
:14:23. > :14:26.has not been forthcoming. Well, sounds like there's plenty left to
:14:26. > :14:30.do, but it does look like the Vale of Glamorgan is now taking the
:14:31. > :14:40.problem seriously. They've launched something called The Big Fill.
:14:40. > :14:44.What's this all about? This is the launch of a year-long campaign.
:14:44. > :14:47.This is on the back of public feedback that we have had in
:14:47. > :14:51.response to the number of potholes that are about. The public will
:14:51. > :14:56.call you if there is a pothole on your road and you will come out and
:14:56. > :15:03.sort them out. Yes, we will be Rees -- visiting these roads over the
:15:03. > :15:06.coming man sad addressing the concerns. If someone has potholes
:15:06. > :15:11.on the road in the Vale of Glamorgan, you will come and sort
:15:11. > :15:15.them out? Yes, indeed. Now, if you buy a BMW, it's often because of
:15:15. > :15:22.the brand's reputation for safe and reliable cars. But Rachel's been
:15:22. > :15:25.meeting customers with reason to doubt that reputation. I've never
:15:25. > :15:32.known such a horrific experience and I don't ever want anyone else
:15:32. > :15:36.having to go through what we've been through. Nicole Davies from
:15:36. > :15:43.Caerwys in Flintshire is a busy mum. She spends most of her days looking
:15:43. > :15:48.after her younger son, Cameron. Always on the go. Going to and from
:15:48. > :15:51.school and different places, playgroups. Non stop! Having a safe
:15:51. > :15:58.and reliable car is important to Nicole so two years ago she decided
:15:58. > :16:01.to buy a BMW. With a growing family we bought it when I was pregnant
:16:01. > :16:05.with Cameron so we needed lots of boot space but more than anything
:16:05. > :16:09.it was the safety and the reliability. My husband wanted a
:16:09. > :16:15.safe family car. Nicole drove her BMW for two years without a problem
:16:15. > :16:23.until one day in June, when it took on a life of its own. It was an
:16:23. > :16:26.ordinary summer's day when Nicole and her son set off for a drive.
:16:26. > :16:32.took the opportunity just Cameron and me to go on a bigger shopping
:16:32. > :16:36.trip a bit further, 25 miles away. It was lovely and quiet on the
:16:36. > :16:39.motorway so I used the cruise control, which I don't always do.
:16:39. > :16:47.Nicole set the speed at 50mph as she travelled along the North Wales
:16:47. > :16:52.Expressway. Then as we approached the turn off I went to apply the
:16:52. > :16:59.brake which is what usually disengages the cruise control.
:16:59. > :17:05.Nothing happened. I was madly hitting the brake. Nicole tried
:17:05. > :17:13.desperately to stop the car. approaching the roundabout at about
:17:13. > :17:19.55mph, just sheer panic. How can this be happening? How am I going
:17:19. > :17:24.to stop this car without killing both of us? Fearful for her son's
:17:24. > :17:28.safety, Nicole took drastic action. I had to make a sharp left turn
:17:28. > :17:32.into a string of bollards which is what slowed the car down then hit a
:17:32. > :17:38.lamppost which then spun the car round back on itself and it came to
:17:38. > :17:41.rest against two cars and that's when the engine finally cut out.
:17:41. > :17:51.opened the door and jumped out to get Cameron out because I thought
:17:51. > :17:53.
:17:53. > :17:59.the car was on fire. Miraculously Nicole and Cameron were unhurt.
:17:59. > :18:02.was afterwards I couldn't sleep. I don't know why you do it to
:18:02. > :18:06.yourself but you replay it in your mind, hundreds of times and what
:18:06. > :18:11.could have happened and that's when it really hits home how close it
:18:11. > :18:18.was to us not being here anymore. Nicole reported the accident to BMW,
:18:19. > :18:23.thinking they'd investigate. So what did BMW say to you? They
:18:23. > :18:26.shrugged it off. It's not for us to investigate. Someone else should
:18:26. > :18:30.tell us if they think there's a manufacturing fault, we're not
:18:30. > :18:35.aware of anything so we'll just log your call is as far as I got.
:18:35. > :18:40.might think Nicole's experience was an isolated incident, a one-off.
:18:40. > :18:47.Well, you'd be wrong. Just like Nicole, Richard Brindle thought a
:18:47. > :18:51.BMW would be the safest way for his young family to travel. In 2007,
:18:51. > :18:57.they set off on holiday to Edinburgh. The motorway was fairly
:18:57. > :19:00.quiet so I decided to use my cruise control. Everything was fine until
:19:01. > :19:04.a car pulled out in front of him and his cruise control jammed. I
:19:04. > :19:10.tried to deactivate it with the brake then I was hitting the stalk
:19:10. > :19:15.to deactivate it on the steering column. As Richard's BMW was racing
:19:15. > :19:18.towards the car ahead, he tried to pull over. Luckily at the last
:19:18. > :19:24.minute this gap opened up and I managed to squeeze through the gap
:19:24. > :19:28.but the back end of my car got quite badly smashed up. Considering
:19:28. > :19:30.the damage to the car and nobody was injured and you think what
:19:30. > :19:36.could have happened, we were quite fortunate to get away fairly
:19:36. > :19:41.lightly. BMW told Richard they would inspect the car, but only if
:19:41. > :19:47.he paid for it. He decided to check online to see if others had
:19:47. > :19:49.complained - and was shocked by what he found. He discovered lots
:19:49. > :19:59.of similar complaints and asked other unhappy BMW drivers to
:19:59. > :20:01.
:20:01. > :20:05.contact him. Ever since then over the last five years there's been a
:20:05. > :20:08.steady stream of people contacting us wanting to know information.
:20:08. > :20:14.despite all that, Richard can't get BMW to take his concerns seriously.
:20:15. > :20:19.So BMW then were just totally disinterested? That's it, they're a
:20:19. > :20:22.major brand and certainly got money to investigate the problem. You
:20:22. > :20:28.would have thought they wouldn't need too many complaints, even one
:20:28. > :20:33.should be enough to look into the problem. So that's two BMW drivers
:20:33. > :20:36.and a whole host of cruise control complaints online. The evidence
:20:36. > :20:46.suggests there may be an issue with some of their cars, so why aren't
:20:46. > :20:48.BMW taking it seriously? Well, not much joy from BMW. They say they
:20:48. > :20:54.don't have any 'outstanding issues' with the cruise control on their
:20:54. > :21:04.cars. Vehicle safety is of 'paramount importance' to them, and
:21:04. > :21:09.
:21:09. > :21:14.Tim Shallcross is a leading expert on car safety. Why aren't BMW
:21:14. > :21:17.taking this more seriously? It's a great shame they're not. The fact
:21:17. > :21:21.is cruise control systems have had problems in the past. There's even
:21:21. > :21:24.a case going on in America at the moment with Ford recalling 100,000
:21:24. > :21:28.of their vehicles. I would emphasise that's only in America.
:21:28. > :21:31.Not here in the UK. These things can go wrong, and really BMW need
:21:31. > :21:34.to pay more attention to the concerns of their customers, and if
:21:34. > :21:37.there's something like this, whether it turns out to be the
:21:37. > :21:40.cruise control system or a sticking accelerator, they need to look at
:21:40. > :21:43.it, find out what it i so people aren't so worried about using them
:21:43. > :21:47.in the future. Where does this leave Nicole? Well, sadly she
:21:47. > :21:49.hasn't got very many places to go. In theory she could go to the
:21:49. > :21:53.government organisation that is responsible for vehicle safety in
:21:53. > :21:56.this country. That's VOSA. They run the MOT system, sadly far too often
:21:56. > :21:58.they side with the manufacturer in these issues and we really have no
:21:58. > :22:01.good organisation with teeth to represent the motorist in this
:22:01. > :22:05.country or even at European level. Now BMW have told Nicole they'll
:22:05. > :22:08.only reassess the car, if her insurer requests it. Is that fair?
:22:08. > :22:15.It's not really adequate. The insurance company didn't buy the
:22:15. > :22:18.car, Nicole did, and it's up to BMW to respond to her concerns. Now,
:22:18. > :22:22.would you believe there are nearly 1,200 rail crossings in Wales.
:22:22. > :22:26.We're all familiar with the bigger ones with barriers and lights. But
:22:26. > :22:36.some of the smaller ones are much less obvious. Rhod's been to meet
:22:36. > :22:36.
:22:36. > :22:40.one man who's fighting for the Millard the Milk is a familiar
:22:40. > :22:46.sight on the streets of Treorchy. For 42 years, Andy was the milkman
:22:46. > :22:51.here. Just like his grandfather and father before him.. His love of
:22:51. > :22:56.horses began when a family friend taught him to ride. He used to come
:22:56. > :23:00.and pick me up from school. I was a little dut of a thing, probably
:23:00. > :23:03.eight or nine years of age, and he would come and pick me up and put
:23:03. > :23:07.me on the back and we would ride up through the streets together and
:23:07. > :23:10.he'd take me home. From then on I was horses mad. Andy's been walking
:23:10. > :23:13.his horses through these streets to get from his stables to the same
:23:13. > :23:17.small patch of land where they've grazed for decades. A lot's changed
:23:17. > :23:20.in that time. But one thing that hasn't is that after using the
:23:20. > :23:24.roads, his horses have always had to cross a railway line to get to
:23:24. > :23:27.the field. But four years ago, Network Rail told him to stop.
:23:27. > :23:30.said they weren't happy with me crossing the line and I was
:23:30. > :23:34.trespassing, and they didn't want me to cross the line, but of course
:23:34. > :23:38.I had nowhere else to put the horses. The railway's been here 150
:23:38. > :23:41.years. Old photos through the decades show some sort of crossing,
:23:41. > :23:51.long before Andy first started to use the four acres of boggy field
:23:51. > :23:54.
:23:54. > :23:57.in the nineteen seventies. -- 1970s. Then it was part of bigger parcel
:23:57. > :24:01.of land rented by a clothing firm called Polikoffs. One of the bosses
:24:01. > :24:05.for Polikoff's at the time, one of the managers or directors, and he
:24:05. > :24:09.said to me, yes, it'll be all right. We'll work out something with the
:24:09. > :24:12.milk. So if you give them free milk, you' have the field. Well, not
:24:12. > :24:15.actually free but he just wanted something off. They weren't stupid,
:24:15. > :24:21.were they? No, but I kept the horses over the field there, as the
:24:21. > :24:24.years went by I just occupied the field. I stayed there. Fast forward
:24:24. > :24:31.to 1986, and Ynyswen station was built at the exact point where Andy
:24:31. > :24:34.had already been crossing for almost a decade. So now, to get to
:24:34. > :24:38.his field, Andy had to go around the platform as well as crossing
:24:38. > :24:41.the track. The rail company seemed happy for the arrangement to
:24:41. > :24:48.continue - they even replaced the old gates across the track with a
:24:48. > :24:58.new one. They gave me the key. They put an actual wooden crossing there,
:24:58. > :24:59.
:24:59. > :25:02.so I could cross the horses, so everything was fine... It's a
:25:02. > :25:05.straight section of track and Andy says he's never had any problems
:25:05. > :25:08.crossing the line, even though five trains an hour pass through. But
:25:08. > :25:16.four years ago that all changed. Network Rail told Andy he was
:25:16. > :25:20.trespassing and they expected him to stop. Here we are, safely across
:25:20. > :25:26.and just coming into the field now, and I'll be able to leave them go
:25:26. > :25:29.to have a gallop. Do you think you've got a right to cross this
:25:29. > :25:32.line and access your field? Yes, definitely. I think surely after
:25:32. > :25:36.all this time they must have known I'm crossing the line, especially
:25:36. > :25:40.as they put in a gate and a crossing in for me. Surely, that's
:25:40. > :25:45.admitting that I've got the right to cross the line. All of a sudden
:25:45. > :25:48.they change their minds and say no, you can't cross there any more.
:25:48. > :25:52.why exactly would Network Rail want to stop Andy crossing the line to
:25:52. > :25:54.get to this field especially after he's been doing it for so long
:25:54. > :25:57.without any apparent problems? Well, the company say there's an obvious
:25:57. > :26:05.public safety issue, pointing out that Andy's horses got on to the
:26:05. > :26:08.line last year, stopping trains. They also say that the deeds to the
:26:08. > :26:12.field - which Andy got when he finally had the chance to buy his
:26:12. > :26:16.field three years ago - don't give him any legal rights to cross the
:26:16. > :26:21.line. Network Rail say those rights disappeared in the 1990s when an
:26:21. > :26:24.industrial estate was built nearby. The company also say they've given
:26:24. > :26:30.Andy numerous chances to provide documents showing he has the right
:26:30. > :26:33.to cross. And that he's failed to come up with any. So if Andy loses
:26:33. > :26:38.his fight with Network Rail and cannot cross the line any more how
:26:38. > :26:44.is he going to get his horses to his field? Well, it's not going to
:26:44. > :26:48.be easy, it seems! Andy, shows me the only other way. And as we find
:26:48. > :26:53.out, it's much too boggy to cross during large parts of the year. Did
:26:53. > :26:57.you just say though you lost a welly in here? I lost a pair of
:26:57. > :27:03.wellies in here. You're joking! It's really deep and you genuinely
:27:03. > :27:07.cannot see where on earth you're going. It's not fair on the horses.
:27:07. > :27:15.Come on, let's go back. Have you got both your wellies? Yes, just
:27:15. > :27:20.about! For Andy this is about more than his right to use a field. He
:27:20. > :27:23.says he's determined to be able to keep riding with his grand-children.
:27:23. > :27:28.I hope my children and grandchildren will have a right to
:27:28. > :27:32.use the field and keep horses and carry on. And what would giving up
:27:32. > :27:38.your horses mean to you? Everything. My whole life would change. It
:27:38. > :27:41.would take away something I've done all my life. I just don't know what
:27:41. > :27:45.I'd do without the horses in my life. I've always had horses and I
:27:46. > :27:49.hope I continue to until the end of my days.. Well, Network Rail aren't
:27:49. > :27:53.budging on this. They've told us they'll only reconsider Andy's case
:27:53. > :27:56.is if he can come up with documents showing he has a legal right to
:27:56. > :27:59.cross. But Andy's told us that the threat
:27:59. > :28:04.of prosecution won't put him off taking his horses across the line
:28:04. > :28:08.as he's always done. Well, that's it for this week. Remember we want
:28:08. > :28:14.to hear from you if there's anything you'd like us to look into.
:28:14. > :28:17.The address to get in touch is on the screen. It would be good if you
:28:17. > :28:21.could leave a daytime number so we can contact you straightaway.