Episode 15

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:00:00. > :00:00.You're watching X-Ray, the programme that fights

:00:00. > :00:20.Tonight, the gardener who left his customers

:00:21. > :00:24.We expose the truth and track down the rogues and we will not take no

:00:25. > :00:31.for an answer. Tonight, the gardener

:00:32. > :00:34.who left his customers You open the curtains every morning

:00:35. > :00:40.and this is what we see. This is a constant reminder of how

:00:41. > :00:43.we have been treated. The recruitment scams,

:00:44. > :00:47.ripping off job hunters like Tia. I thought that a company actually

:00:48. > :00:50.wanted to employ me. And I'll be finding out how you can

:00:51. > :00:58.sell your home without having to pay Now Spring is on its way,

:00:59. > :01:07.hopefully the weather will improve soon and we can look forward

:01:08. > :01:11.to spending time in the gardens Places like this are full

:01:12. > :01:18.of inspiration but if your outside space needs a proper makeover,

:01:19. > :01:23.you might call in some expert help. Rachel's been to meet some viewers

:01:24. > :01:28.who hired a trader from just up the road near Caerphilly

:01:29. > :01:32.but they feel they've been led up Gardens come in all

:01:33. > :01:41.shapes and sizes. But whether it's a vast parkland,

:01:42. > :01:46.or something a bit more modest, we all want to make the most of that

:01:47. > :01:51.little bit out outside space. Stewart and Nichola Fox-Mabe

:01:52. > :01:56.from Ystrad Mynach had high hopes The garden originally sloped,

:01:57. > :02:03.we had a very small flat area We decided on a log cabin

:02:04. > :02:09.for some extra space. And we wanted some flat tiered areas

:02:10. > :02:15.so we had some nice sitting areas. They hired landscaper

:02:16. > :02:18.Matthew Jonno Robbins, Matt was very good at talking

:02:19. > :02:26.about what he could do and the people he had

:02:27. > :02:30.working for him. They paid him ?1,500

:02:31. > :02:33.upfront for materials. But progress was slow The first day

:02:34. > :02:41.when he turned up there was him And then it went through a period

:02:42. > :02:48.of him not turning up. The clutch has gone on the van,

:02:49. > :02:51.the van's broken down. Then he dissappeared on holiday

:02:52. > :02:54.for a week which we didn't know And that was after we'd

:02:55. > :03:01.paid him another ?4,179.80. Then, Stewart and Nichola's lives

:03:02. > :03:06.were turned upside down. We didn't know at the time

:03:07. > :03:15.if it was operable did we? We'd told Matt about Stewart's

:03:16. > :03:23.diagnosis and we explained that The couple had a new urgency

:03:24. > :03:32.in their dealings In August we'd gone away for five

:03:33. > :03:40.days to Poland. It was part of a bucket list trip

:03:41. > :03:44.was't it, whilst waiting to find out if Stew's cancer

:03:45. > :03:48.was operable or not. But little progress was made

:03:49. > :03:54.while they were away. He turned up on one day

:03:55. > :03:57.and that was to collect By now, they'd waited four

:03:58. > :04:16.months and spent ?9,000. As you can see, the patio area

:04:17. > :04:20.has not been started. These are supposed to be tiered

:04:21. > :04:24.areas, as you can see there are bits There are supposed to be other

:04:25. > :04:28.sleeper steps down here. We have got weeds growing

:04:29. > :04:35.through it already. We had to get a surveyor to come

:04:36. > :04:39.in and value what had been done and have a look at the works

:04:40. > :04:42.and he condemned virtually There were basic errors,

:04:43. > :04:49.like fences not properly supported and poor drainage which could have

:04:50. > :04:53.made this wall collapse. The expert said the couple have

:04:54. > :04:57.overpaid by ?7,000. But despite a court order

:04:58. > :05:01.against him, Matthew Robbins It's been incredibly

:05:02. > :05:08.difficult because Stewart has We are hoping he will be fit

:05:09. > :05:13.enough to go back to work after his radiotherapy but we don't

:05:14. > :05:19.know what the future holds. Stewart and Nicci have paid

:05:20. > :05:26.to have the garden put right so it's hard to imagine what it would have

:05:27. > :05:33.looked like when he left the site. But I don't have to travel far

:05:34. > :05:37.to find someone still living with the mess Matthew

:05:38. > :05:40.Robins had left behind. Jason Kemp hired him

:05:41. > :05:44.to transform his family's garden but seven months on, his children

:05:45. > :05:49.are still playing inside. Half of the garden was going to be

:05:50. > :05:53.patio and the other half, There was one excuse

:05:54. > :05:58.after another excuse. Being that he was held up

:05:59. > :06:04.on another job. There problems with the weather,

:06:05. > :06:06.his van had broken down, Matthew did remove a lot

:06:07. > :06:11.of earth from the garden. But there is little sign

:06:12. > :06:15.of the materials that Jason had paid One new fence post, a couple

:06:16. > :06:24.of slats for the fence. Yes, some concrete bits

:06:25. > :06:29.to put the fence post. Try as they might, they couldn't get

:06:30. > :06:39.Matthew Robins to finish the job. The kids can't come out

:06:40. > :06:42.and play in the garden. You open the curtains every moring

:06:43. > :06:45.and look down and this This is a constant reminder of how

:06:46. > :06:49.we have been treated. Back in Ystrad Mynach,

:06:50. > :06:52.Nichola and Stewart have paid And they're still trying

:06:53. > :06:58.to get their money back I felt so used and so stupid,

:06:59. > :07:06.that I trusted him. And you'll be glad to hear that

:07:07. > :07:20.Stewart's recovering well We asked Matthew Robbins

:07:21. > :07:25.about all this, and he said there was nothing wrong

:07:26. > :07:29.with his work at Stewart and Nicola's house, it

:07:30. > :07:31.just wasn't finished. He says that until Stewart's

:07:32. > :07:35.cancer was diagnosed, there was no urgency

:07:36. > :07:37.to finish the job. He insists he did tell them

:07:38. > :07:42.that he was going on holiday. He does admit he owes

:07:43. > :07:45.the couple money. He hasn't said how much but says

:07:46. > :07:50.it is less than the ?7,000 that he was ordered

:07:51. > :07:53.to pay by the courts. In Jason's case, he says

:07:54. > :07:57.the weather caused delays and was going to finish the job

:07:58. > :08:01.but they fell out over payments. He says money was spent

:08:02. > :08:07.on materials and skips. Matthew reckons he owes Jason ?1,500

:08:08. > :08:11.which he's promised to pay We'll be keeping an eye on this

:08:12. > :08:19.to make sure that happens. And getting your garden into shape

:08:20. > :08:22.is something that many of us are thinking about at

:08:23. > :08:24.this time of year. If you're short of time or it's

:08:25. > :08:29.a big job, it makes sense to hire someone to do it but how do

:08:30. > :08:33.you choose the right person? James Pinder is an expert

:08:34. > :08:36.on gardens, and trees James, you have heard some

:08:37. > :08:40.horror stories haven't Yeah, you can have people

:08:41. > :08:46.working at heights, with the wrong training,

:08:47. > :08:48.the wrong tools, obviously trees being cut, you've got huge amounts

:08:49. > :08:52.of timber and weight moving around, if that hits a roof,

:08:53. > :08:55.building, greenhouse etc, that's it, There are mistakes just can

:08:56. > :09:00.end up being costly? Yes, they can do, people often want

:09:01. > :09:04.a quick bang for their buck, so they'll plant something that's

:09:05. > :09:08.fast growing to fill up a space. The trouble with that is that

:09:09. > :09:12.you can plant something fast growing, like this conifer,

:09:13. > :09:15.which is fine if it's maintained and it's in a space where it can

:09:16. > :09:18.either fully develop as a proper specimen tree or it's

:09:19. > :09:21.maintained as a hedge. If it's left and things get out

:09:22. > :09:24.of control, what we're left That hedge yeah, an outgrown hedge

:09:25. > :09:31.and that is when it becomes really What about insurance,

:09:32. > :09:35.is that important? Yes, mainly to protect the homeowner

:09:36. > :09:40.but secondly also the contractor. You need to make sure the insurance

:09:41. > :09:43.is for the actual job that you are asking that contractor

:09:44. > :09:46.to do, there's no point having a contractor with insurance

:09:47. > :09:49.for mowing lawns when he's cutting Lots of people may find

:09:50. > :09:55.they get a knock on the door from somebody offering to do some

:09:56. > :09:57.work in their gardens, saying they've spotted something

:09:58. > :09:59.that needs to be done. If they're knocking on your door

:10:00. > :10:05.and just basically asking to do jobs and inviting themselves

:10:06. > :10:08.on your property, the best answer And we'll put that advice

:10:09. > :10:15.on our website for you. Later in the programme,

:10:16. > :10:18.James will be back with some quick tips to get your garden looking

:10:19. > :10:20.good for years to come, Remember, if you've been stung

:10:21. > :10:27.by a rogue trader or there's anything else you'd like us

:10:28. > :10:40.to investigate, do give us a call. Still to come, DIY house

:10:41. > :10:44.sales are on the rise - If it was through a local estate

:10:45. > :10:51.agent would have been ?4,000, Now, the latest on the saga

:10:52. > :11:00.of a couple from rural Powys who've spent months trying to get connected

:11:01. > :11:04.to the outside world! Karen and Tim Thompson moved

:11:05. > :11:10.to Tafolwern near Llanbrynmair But they didn't expect to spend four

:11:11. > :11:15.months without a phone line We had four engineers all checking

:11:16. > :11:23.each other's work basically because they didn't really go any

:11:24. > :11:26.further from the first They'd had enough of trekking

:11:27. > :11:32.to the top of their garden to try and get a mobile phone signal

:11:33. > :11:36.Openreach are just totally inept. If you'd come to me in November

:11:37. > :11:40.and said it would take six months to do this I would work with you,

:11:41. > :11:43.that's fine, that's being honest and straight forward

:11:44. > :11:45.but to constantly give promises After we contacted Openreach,

:11:46. > :11:50.they apologised and promised Well, we're pleased to say that

:11:51. > :11:57.Karen and Tim finally have a landline - in fact,

:11:58. > :12:00.we were the first And their broadband should be

:12:01. > :12:04.connected very soon. But, Karen and Tim's story really

:12:05. > :12:10.struck a chord with Steve Watts Like them, he's been struggling

:12:11. > :12:17.to get BT Openreach to give him a working phone line but his battle

:12:18. > :12:24.has been going on for nine years! And all that time, he's been

:12:25. > :12:29.charged for the connection. BT Openreach have promised us

:12:30. > :12:33.they'll investigate his case as well Looking for a job can be stressful

:12:34. > :12:39.at the best of times but as I've been finding out,

:12:40. > :12:45.it's a risky business too. Technology has revolutionized

:12:46. > :12:50.the way we look for work. Many of us now post our CVs on job

:12:51. > :12:53.hunting websites, hoping they'll catch the eye

:12:54. > :12:57.of potential employers. 23-year-old Tia Hart from Caerphilly

:12:58. > :13:07.had spent months looking for work. I was just sitting in the house,

:13:08. > :13:11.I was going crazy bored so I wanted something to do, because

:13:12. > :13:14.I've always worked. Last Autumn Tia uploaded her CV

:13:15. > :13:18.on a number of job hunting websites. Out of the blue she received

:13:19. > :13:23.an e-mail from an advertising firm They told her they were opening

:13:24. > :13:30.a new office in Cardiff It was ?9.50 an hour

:13:31. > :13:38.and you could have 30 days off a year, it was really good hours,

:13:39. > :13:41.really good location, The company told Tia they needed

:13:42. > :13:55.to fill the position quickly, so there wouldn't be time to do

:13:56. > :13:59.a face-to-face interview. It was all done over

:14:00. > :14:02.the phone instead. Well, they seemed quite

:14:03. > :14:05.professional, they were asking have you ever done any receptionist jobs

:14:06. > :14:09.before, what's your experience, how much experience have

:14:10. > :14:11.you got and it just seemed, Three days later she received

:14:12. > :14:18.an e-mail offering her the job. But there was one more thing

:14:19. > :14:22.she needed to do. They told me that I needed

:14:23. > :14:25.a background check because I might So they sent me the link and was,

:14:26. > :14:31.like, here's the link for you. So then they asked for my address,

:14:32. > :14:34.my national insurance. I put all my passport

:14:35. > :14:38.details into it. Yeah, they asked for ?99.99

:14:39. > :14:47.But after she paid them, I tried phoning them and it just

:14:48. > :14:53.kept ringing and ringing. And then the next day I tried

:14:54. > :14:59.phoning the number again and it kept ringing and ringing and ringing

:15:00. > :15:01.and within a week or two, I thought that I'd actually finally

:15:02. > :15:07.got something and that a company And I was so happy at the thought

:15:08. > :15:13.of it and then the fact that I hadn't, I was gutted,

:15:14. > :15:18.absolutely gutted. We've discovered that Tia's one

:15:19. > :15:20.of many jobseekers around the country who been

:15:21. > :15:23.duped by fake company, The company's website looks

:15:24. > :15:32.sleek and professional. They've stolen the design

:15:33. > :15:38.from a genuine marketing company based in New Zealand,

:15:39. > :15:44.that has nothing to do with them. And what about Ideal 1 -

:15:45. > :15:47.the company that charges ?100 a go to carry out background

:15:48. > :15:48.security checks? Again, it looks like the real deal

:15:49. > :15:55.and even has links on its site to police and government

:15:56. > :16:00.departments. But click on those links

:16:01. > :16:02.and they just lead back So how easy is it to set up

:16:03. > :16:10.bogus sites like these? The websites, although they look

:16:11. > :16:12.sophisticated and quite sleek, require very little IT

:16:13. > :16:15.skills to put together. You can just, almost,

:16:16. > :16:17.capture a third party website and I can see all the code

:16:18. > :16:20.being used to generate the website and then I can just save that

:16:21. > :16:24.and launch that on my own servers. All that's really required

:16:25. > :16:25.is limited IT skills, But our investigation has revealed

:16:26. > :16:39.that Quackers Outdoor Marketing is just one fake company

:16:40. > :16:50.in a much bigger scam. We found at 10 phoney companies

:16:51. > :16:53.all running the same racket. And because they steal elements

:16:54. > :16:55.from legitimate businesses, it's hard to tell the rogues

:16:56. > :17:02.from the real deal. We even found one fake company

:17:03. > :17:05.which has gone to great lengths to explain why they couldn't meet

:17:06. > :17:08.job candidates in person. "Now, unfortunately we are currently

:17:09. > :17:11.renovating our new warehouse and this is proving

:17:12. > :17:12.quite disruptive. Therefore face-to-face interviews

:17:13. > :17:24.are not at this time convenient?" Keith Rosser works with police

:17:25. > :17:27.to crack down on recruitment fraud and has been tracking

:17:28. > :17:32.this scam for months. Commonly you now have fraudsters

:17:33. > :17:34.who would pose as the employer but also then pose as a third party

:17:35. > :17:37.company the employer passes the jobseeker to for other types

:17:38. > :17:39.of services, whether it's insurance, immigration, visa, travel

:17:40. > :17:41.or, obviously in this If someone is referred to a company

:17:42. > :17:49.for a security check, what's the best way

:17:50. > :17:51.to check out that company? So, police checks England and Wales

:17:52. > :17:54.are only specifically for certain sectors, predominantly healthcare,

:17:55. > :17:55.education and security. So if you're not working in one

:17:56. > :17:58.of those 3 sectors the chances Police checks England and Wales

:17:59. > :18:06.are done through the the DBS. Generally they cost

:18:07. > :18:08.between ?26 and ?46. So if you're being asked

:18:09. > :18:11.for a figure that's anywhere near ?100, again, chances

:18:12. > :18:16.are that's going to be a scam. You can go to the DBS site,

:18:17. > :18:21.which is part of the Home Office and they have lists of companies

:18:22. > :18:24.who are able to carry out police checks and check on there that

:18:25. > :18:27.a company you're being passed to can actually carry out

:18:28. > :18:32.police checks first. The police are actively

:18:33. > :18:34.investigating this scam, but there's little chance

:18:35. > :18:36.that victims, like Tia, I was already out of work

:18:37. > :18:44.so for them to just find it okay to just take my money when I didn't

:18:45. > :18:47.really have it at the time, So a horrible experience for Tia

:18:48. > :18:53.and if you're desperately looking for work, it's the last

:18:54. > :18:55.thing you need. I've come to Careers Wales

:18:56. > :18:57.here in Caerphilly. Today they're holding a workshop

:18:58. > :18:59.to help people steer their way through the minefield

:19:00. > :19:01.of job hunting! But are people here aware

:19:02. > :19:04.that the personal information on their CVs could be

:19:05. > :19:13.misused by scammers? You got to do it to get a job,

:19:14. > :19:17.cos most people want CVs online. I've got references on there

:19:18. > :19:19.from different employers, which she's just told me I've got

:19:20. > :19:22.to take off cos it's their personal Were you aware that there

:19:23. > :19:36.are scammers, out there using info? It is really worrying,

:19:37. > :19:41.house numbers, phone numbers So how can you protect yourself

:19:42. > :19:50.from these kinds of scams? Matthew Cadman, is a careers advisor

:19:51. > :19:52.here. Should people ever offer pay money

:19:53. > :19:55.up front to a company Not at all, recruitment agencies

:19:56. > :20:01.we deal with they don't tend to charge administration fees

:20:02. > :20:03.they charge the companies who they're recruiting for rather

:20:04. > :20:05.than people who are There are plenty of places you can

:20:06. > :20:09.go to find out whether these people are bona fide, you can

:20:10. > :20:11.get their details, their contact details and company name

:20:12. > :20:20.and you can research those. This is a cruel scam though,

:20:21. > :20:22.targeting people like those we've Yeah, we help hundreds of people

:20:23. > :20:28.daily, nationally with their job search, and we see how enthusiastic

:20:29. > :20:35.they are to actually find work. And so if they're asked to pay

:20:36. > :20:38.a hundred pounds, which in all reality at seven pounds an hour,

:20:39. > :20:41.you could cover that in two shifts, I think cruel is the right

:20:42. > :20:48.word to use when dealing Well, from selling yourself

:20:49. > :20:54.to a potential employer, In the past, selling your

:20:55. > :21:03.home was straightforward. Your local estate agent would pop

:21:04. > :21:05.round, take the details All you needed to do

:21:06. > :21:12.was get your house spick and span, ready for those

:21:13. > :21:13.all-important viewings. Presentation is as important

:21:14. > :21:22.as ever. But these days more and more of us

:21:23. > :21:26.are dusting off the traditional ways Most high street estate agents

:21:27. > :21:29.will market your property on the internet - there's

:21:30. > :21:33.nothing new there. But there's a growing number

:21:34. > :21:36.of online only estate agents - offering a more hands-off approach

:21:37. > :21:38.to selling your house... Many of them offer the services

:21:39. > :21:48.you'd get from a traditional They'll value your property,

:21:49. > :21:54.provide photos and floor plans - The big difference is that you'll

:21:55. > :22:02.need to do a bit more of the legwork, and that usually

:22:03. > :22:04.means conducting But if that doesn't faze you,

:22:05. > :22:09.there are big savings to be made. One couple who are quids

:22:10. > :22:12.in are Colin and Elaine Combstock, After living in this house for 40

:22:13. > :22:16.years, they decided to downsize So talk to me through the figures

:22:17. > :22:28.then - how much did you save by ditching

:22:29. > :22:32.the traditional estate agent? So with selling online,

:22:33. > :22:35.it was a one off fee of ?882. So if you went through a local

:22:36. > :22:41.estate agent they would have had about 1.5% on there,

:22:42. > :22:43.so that would have been ?4,000, How did the hands-off approach

:22:44. > :22:50.work for you though, Well, it was very hectic

:22:51. > :22:55.but because we know the house ourselves, it's our house,

:22:56. > :22:57.we've lived in it, we managed to tell the people all the history

:22:58. > :23:00.belonging to the house as well. But some people say,

:23:01. > :23:07.that having an impartial expert to do the viewings is better,

:23:08. > :23:09.they're less emotionally attached to the property,

:23:10. > :23:14.they can see the bigger picture. No, I think we done a better

:23:15. > :23:17.job ourselves, we did. Unlike traditional estate agents,

:23:18. > :23:19.online firms are often open Colin and Elaine had an e-mail

:23:20. > :23:23.on Christmas Day to tell All that's left to do now is pack

:23:24. > :23:37.up, ready for the big move. It will be sad to go obviously,

:23:38. > :23:40.but I've got my memories, At the moment, online estate agents

:23:41. > :23:45.only account for about 5% of all house sales, so it's

:23:46. > :23:48.still quite a niche market. But it's growing all the time,

:23:49. > :23:50.driven by homeowners So is there a still a place

:23:51. > :23:53.for the middleman? He's been in the business

:23:54. > :24:05.for more than 40 years. I think the expertise,

:24:06. > :24:07.local knowledge are vital components of an estate agent's

:24:08. > :24:19.job and can make all Local knowledge, in particular,

:24:20. > :24:23.is a very important factor. But, say there was a house

:24:24. > :24:28.for sale for ?300,000. The high street estate agent charges

:24:29. > :24:30.1.5% commission, say. If they sold that house,

:24:31. > :24:32.that means they would get ?4,500 It is a lot of money,

:24:33. > :24:38.but it depends on the service Now, we consider that being

:24:39. > :24:41.knowledgeable in our profession that we can get that difference

:24:42. > :24:50.for you because of our expertise. We can earn that money,

:24:51. > :24:53.we can improve on the ability But if the thought of paying agency

:24:54. > :24:58.fees doesn't quite square up, there is another way

:24:59. > :25:00.to sell your home. It requires a bit more effort,

:25:01. > :25:03.and you have to know what you're doing, but it could save

:25:04. > :25:06.you thousands of pounds. Market your own property,

:25:07. > :25:10.sell it privately and make the most Carole Brook is one of a growing

:25:11. > :25:20.number of homeowners using free classifieds sites

:25:21. > :25:25.to sell their property. She's currently listing

:25:26. > :25:27.this terraced house The website may not have the same

:25:28. > :25:37.scope as property sites like Zoopla and Rightmove, but for Carole,

:25:38. > :25:41.that's not an issue. If people are local,

:25:42. > :25:43.then it's the local site that they will look at to see

:25:44. > :25:46.what is available in their local area, and if people are buying

:25:47. > :25:48.from away then, again, they would look specifically

:25:49. > :25:51.at a site for the town or city that they're looking for,

:25:52. > :25:57.to see what's available. This is the second property

:25:58. > :25:59.Carole's sold online. She plans to use a solicitor

:26:00. > :26:01.to do the legal work, But while the house

:26:02. > :26:06.is on the market, she does pretty much everything else -

:26:07. > :26:11.including the viewings. Most people are genuine that

:26:12. > :26:14.want to come and buy a house so I think you can soon pick

:26:15. > :26:16.up if somebody isn't and you are with them throughout

:26:17. > :26:19.the whole viewing process and if you wanted to you could have

:26:20. > :26:22.other members of the family there too just to make sure that

:26:23. > :26:29.everything goes smoothly. So whether you sell your home

:26:30. > :26:33.on the cheap, plump for your local estate agent, or go with an online

:26:34. > :26:35.agency, there's more choice than ever before of how

:26:36. > :26:37.to sell your home. Just don't forget rule number one -

:26:38. > :26:41.make sure your property is looking You know, I've spent so long tidying

:26:42. > :26:44.this place up. Now if you are selling your house,

:26:45. > :26:59.we all know that gardens But it's easy to spend a fortune,

:27:00. > :27:03.year in year out, trying So what's the best way

:27:04. > :27:09.to get value for money? Let's get some top

:27:10. > :27:12.tips from James now. I think the crucial one has got

:27:13. > :27:19.to be planning, think it through, have a look at the books,

:27:20. > :27:22.go on the internet, find out how big things get,

:27:23. > :27:25.where they like to be and make sure they're going to be

:27:26. > :27:27.going in the right place. Secondly you want longevity,

:27:28. > :27:30.don't be afraid to buy something that's a little bit more money

:27:31. > :27:33.but gives you a variety of colour throughout the year,

:27:34. > :27:34.something like this schimea, you've got beautiful red

:27:35. > :27:37.berries this time of year, yet this peoris will have small

:27:38. > :27:39.delicate flowers at a different I think the final tip is go steady,

:27:40. > :27:46.have patience, don't go wading in with power tools,

:27:47. > :27:48.you'll do more damage than good, try and work out what the plants

:27:49. > :27:52.are before you rip them out. Brilliant, James,

:27:53. > :27:54.thank you very much. And that's all we've

:27:55. > :27:55.got time for this week. But remember if there's anything

:27:56. > :27:58.you want us to investigate, Next week: Kennel owners Tony

:27:59. > :28:11.and Linda trusted a local firm to build them a new computer,

:28:12. > :28:15.but it's gone to the dogs. Very stressful, I feel as though

:28:16. > :28:23.I have been ripped off. Hello, I'm Riz Lateef

:28:24. > :29:01.with your 90 second update. 16-year-old Bailey Gwynne died

:29:02. > :29:05.after he was stabbed in his school