:00:00. > :00:00.Johansson, and other films later in the film review.
:00:00. > :00:10.Now on BBC News, this week's Your Money, with Declan Curry.
:00:11. > :00:15.On TV, on your computer, on your tablet, on your mobile,
:00:16. > :00:17.it's your weekly guide to making the most of your money.
:00:18. > :00:22.Millions of us entitled to compensation,
:00:23. > :00:26.but hardly anyone's claimed it yet and time is running out.
:00:27. > :00:31.We'll tell you who's entitled to it and how to get the money.
:00:32. > :00:34.Despite the autumnal weather outside, summer's not over quite yet
:00:35. > :00:36.and there's still time for a few day trips before
:00:37. > :00:40.So how do you keep the costs down to keep
:00:41. > :00:51.Up to seven million people are entitled to compensation
:00:52. > :00:54.because they were sold insurance they didn't need or couldn't use.
:00:55. > :00:55.Seven million entitled to compensation,
:00:56. > :01:03.The deadline for asking for your money back is the 30th of August.
:01:04. > :01:06.And there's over ?1 billion available.
:01:07. > :01:11.Sarah Pannells, editor of the money website Savvy Woman is here.
:01:12. > :01:17.These are policies sold by a financial company called CPP, but
:01:18. > :01:28.you might have bought it somewhere else, not from them directly.
:01:29. > :01:35.A lot of people got these policies from their bank and there are two
:01:36. > :01:41.different policies, car protection and identity fraud protection. If
:01:42. > :01:46.you got car protection, you activated your card through your
:01:47. > :01:52.bank and you were sold a policy by CPP so a big problem is that this is
:01:53. > :01:56.not a household name. Most of the major banks were involved in selling
:01:57. > :02:03.these policies but they were originated by CPP. CPP is writing to
:02:04. > :02:08.people saying they might be time `` might be entitled to compensation
:02:09. > :02:13.and people are saying, who? That is a problem because that are a lot of
:02:14. > :02:17.scams saying you are entitled to different things and people thinking
:02:18. > :02:23.they will not fall for it or they think it is junk mail designed to
:02:24. > :02:28.sell us something we do not want. But you get a letter from CPP saying
:02:29. > :02:33.they believe you are entitled to compensation, do not throw it away.
:02:34. > :02:40.Fill it out and send it back by the deadline because the average amount
:02:41. > :02:45.you will be getting is ?180. To claim this compensation, you need
:02:46. > :02:48.this form and you need to send it to the right address. What if you threw
:02:49. > :02:55.away the letter? You need another form. You cannot photocopy another
:02:56. > :03:00.and you cannot write another letter saying you threw it away and you
:03:01. > :03:04.need compensation. You have to get another form, and there is just
:03:05. > :03:07.time. You can ring a freephone number but you have to get it back
:03:08. > :03:16.quick because the deadline is the 30th. We will give that phone number
:03:17. > :03:20.in a moment. Do you have to prove that you were sold the policy in the
:03:21. > :03:27.first race and that it should not have been sold to you? `` first
:03:28. > :03:31.place. You have to say you believe you were sold a policy in this
:03:32. > :03:37.period. But the scheme has been set up either regulator and its
:03:38. > :03:42.predecessor. There are strict rules about what CPP has to do. If you
:03:43. > :03:48.were sold a car protection policy over the phone or if you ought one
:03:49. > :03:53.online, the regulator takes the view that you are likely to have been
:03:54. > :03:59.mis`sold it. `` if you bought one. Identity fraud online is different.
:04:00. > :04:03.But for many who bought the car protection policy over the phone,
:04:04. > :04:07.and they were often told they were getting benefits they did not need
:04:08. > :04:12.because there is good protection already. The end of the August is
:04:13. > :04:17.the deadline and if you miss it? They are saying that that is it.
:04:18. > :04:23.They may look at it again but there is a lot of evidence showing when
:04:24. > :04:28.compensation schemes are set up, quite a few people miss out on
:04:29. > :04:36.claiming. There is more on yell website. `` your website. Thank you
:04:37. > :04:41.for joining us. If you think you are entitled to this compensation and
:04:42. > :04:51.you need another letter, there is a phone number.
:04:52. > :05:14.It is free to call from landline numbers.
:05:15. > :05:16.Phone bills are going up for some BT customers.
:05:17. > :05:19.The headline rise in bills is up to 6`and`a`half percent, so well above
:05:20. > :05:25.From the 1st December, standard line rental is going up by a quid.
:05:26. > :05:28.The price each minute for calling a landline or an 0870 number is up
:05:29. > :05:32.BT says most of its customers have package deals,
:05:33. > :05:37.Another of those volcanoes in Iceland did a bit
:05:38. > :05:41.You'll remember four years ago, when an ash cloud grounded planes
:05:42. > :05:45.Airline bosses say they don't expect the same this time.
:05:46. > :05:47.Insurance companies say we should check the small print
:05:48. > :05:51.in our travel insurance policies, not all of them would pay out
:05:52. > :06:00.The mobile phone company EE says it will let callers waiting for the
:06:01. > :06:04.customer service helpline jump the queue, if they pay an extra 50p.
:06:05. > :06:07.If you say yes, you'll be put through to
:06:08. > :06:16.Hey, here's another idea, hire more operators!
:06:17. > :06:18.Some of the supermarkets have cut their fuel prices.
:06:19. > :06:27.Asda, Sainsbury and Tesco cut the cost of petrol by up to 2p
:06:28. > :06:31.a litre, cut the cost of diesel by up to 1p a litre. Asda says drivers
:06:32. > :06:35.will pay no more than 124.7 pence per litre for petrol and no more
:06:36. > :06:38.Kevin Peachey likes getting out and about.
:06:39. > :06:45.So we asked him to share his best tips for a cheap day out.
:06:46. > :06:54.Ever popular, National Railway Museum in York, the Royal Navy or
:06:55. > :07:02.college in London, Brighton Pier, they have one particular attraction
:07:03. > :07:08.in common, free entry `` Royal Navy or college. Visitor attractions
:07:09. > :07:11.increased last year in the UK, but visits to sites which charged an
:07:12. > :07:19.entrance fee like here at the Tower of London rose faster. The question
:07:20. > :07:25.is, why? Paid attractions have grown faster and it may be because the
:07:26. > :07:29.recovery of the contrary `` of the economy means people have more money
:07:30. > :07:35.but investment is key and may be the paid for attractions are more able
:07:36. > :07:39.to invest in marketing and digital platforms like mobile phone
:07:40. > :07:43.applications, allowing attractions to reap the benefits and increase
:07:44. > :07:48.visitor numbers. The same trend was seen in Scotland but the reverse was
:07:49. > :07:54.true in Wales, and free entry does not guarantee a cheap day. This is
:07:55. > :08:01.the British Museum, the most popular attraction in the UK. Entry through
:08:02. > :08:07.those doors is free once inside, entry to a temporary exhibition will
:08:08. > :08:15.cost ?10 for an adult to kick. `` ticket. This sum which is ?4 and
:08:16. > :08:21.using the cloakroom will cost ?1 50, before you even reach the gift shop.
:08:22. > :08:24.Visitors welcome and free admission to the Museum and art gallery in
:08:25. > :08:31.Bristol but they admitted they had still been spending. We spent a lot
:08:32. > :08:35.of money in the cafe and in the shop. We did spend some money but we
:08:36. > :08:40.did not give a donation and we should have done. No matter what it
:08:41. > :08:45.costs, as long as you have a good day out, that is all that matters.
:08:46. > :08:52.It is important places like this stage three, you should donate money
:08:53. > :08:57.if you can afford it but people should be able to look around ``
:08:58. > :09:04.stay free. How to keep the costs at bay? It is about preparation and
:09:05. > :09:09.research, do a picnic. Give the children a limit on what they can
:09:10. > :09:14.spend in the gift shop or tell them they campaign out of their pocket
:09:15. > :09:19.money. Have a look on the Internet before you go and see what other
:09:20. > :09:24.families are saying, pick up tips about a free or cheap way of going
:09:25. > :09:29.out. Do use your points, vouchers, whatever, because there are quite a
:09:30. > :09:35.lot of. And if you have to go by train, get a card meaning you can
:09:36. > :09:41.get money off your tickets. So good planning should keep down the costs,
:09:42. > :09:46.whatever the price of the ticket. Always generous!
:09:47. > :09:49.Most of us dream of the day we can give up the day`job.
:09:50. > :09:51.For many pensioners, that dream doesn't always become reality,
:09:52. > :09:54.as they have to carry on working in old age to make ends meet.
:09:55. > :09:58.Assuming you want to have 16`grand a year to live on in old age,
:09:59. > :10:01.if you live for 20 years in retirement, which is the average,
:10:02. > :10:04.you'll need pension savings of more than ?120,000 when you retire.
:10:05. > :10:07.If you live for 25 years after retiring, the Prudential
:10:08. > :10:12.reckons you'll need a pension pot of ?139,000 when you retire.
:10:13. > :10:22.If you live for 30 years, you'll need ?154,000 in pension savings.
:10:23. > :10:24.Alan Higham is Retirement Director at the investment company
:10:25. > :10:39.Those are very big amounts of money you need for not very much money
:10:40. > :10:45.coming out at the other end. This is what happens with retirement, we
:10:46. > :10:50.underestimate how much it will cost and we overestimate how much we
:10:51. > :10:53.have. Yes, you are right. From my own experience with my mother, it
:10:54. > :10:59.was worse because she did not want to think about it. I offered her a
:11:00. > :11:03.number of amounts of help and she said, no, and only three months
:11:04. > :11:07.beforehand did she take it seriously. People can help
:11:08. > :11:12.themselves but they must face up to it a number of years beforehand. We
:11:13. > :11:19.will listen to your tips! You say three months, that is no time to try
:11:20. > :11:24.to get your finances into a fixed state for retirement. Is there a
:11:25. > :11:28.point where it is too late? It is never too late to have a better
:11:29. > :11:33.retirement and I helped my mother with a couple of things. The most
:11:34. > :11:36.valuable when people can do is at the point of retirement to consider
:11:37. > :11:43.deferring their state pension. Because we have these new pension
:11:44. > :11:49.freedom rules now, you can use even a relatively small part of 20 `` of
:11:50. > :11:53.?20,000 to fund your state pension for three or four years and when the
:11:54. > :12:00.state pension comes in, it will have increased 20% a year on top of
:12:01. > :12:04.inflation, doubling the amount. If you delay taking the state pension,
:12:05. > :12:10.you get a bigger pay`out. But the rules are changing. For pensioners
:12:11. > :12:18.in a couple of years from now, they would need to delay it by more than
:12:19. > :12:24.a decade. Absolutely, but prices are changing for people who wreak state
:12:25. > :12:26.pension age so people retiring now or before April 2016, these are
:12:27. > :12:44.generous terms available for them. usually much more expensive than the
:12:45. > :12:47.savings that you earn on your retirement funds, and under new
:12:48. > :12:57.rules from April, if you are over 55, you can access your pension fund
:12:58. > :13:02.early. If you were to pay your mortgage offer early, you could save
:13:03. > :13:09.?1500 a year in charges which could help rebuild your pension fund
:13:10. > :13:19.afterwards. And do not underestimate the amount of time you will have to
:13:20. > :13:23.have living on your pension fund! Having more in a state pension can
:13:24. > :13:28.help you do that. A longer and more active lives, what we all want. That
:13:29. > :13:36.is all for this week. Keep up to date all week by looking at the Your
:13:37. > :13:50.Money pages on the BBC website. After 17 years on this channel, this
:13:51. > :14:07.is my last show for a while, so thank you for watching.
:14:08. > :14:17.The Home Secretary says she's taking action to counter the problem
:14:18. > :14:24.of British citizens travelling abroad to engage in terrorism.
:14:25. > :14:27.Two men are charged in connection with the death