:00:12. > :00:14.Hello and welcome to Your Money ` on TV, on your computer,
:00:15. > :00:17.on your tablet, on your mobile ` it's your weekly guide to making
:00:18. > :00:24.Back to school for most children in England from Monday,
:00:25. > :00:27.and many will have a new subject to tackle ` Financial Education.
:00:28. > :00:30.Will this mean that they'll be able to keep their personal finances
:00:31. > :00:36.Leaky pipes, broken boilers, peeling wall paper `
:00:37. > :00:39.just some of the complaints tenants make that are often ignored.
:00:40. > :00:42.We've got a report on a new type of landlord that may,
:00:43. > :00:47.on the surface, seem appealing to many renters out there.
:00:48. > :00:50.If you're looking to go abroad and need a new passport or even
:00:51. > :00:53.a visa, you could sign up to a number of websites that promise to
:00:54. > :01:01.But often they're not all what they seem.
:01:02. > :01:04.When children at secondary schools return
:01:05. > :01:09.from their summer break, they'll have a new topic to tackle, for
:01:10. > :01:18.Financial education is to become part of the national curriculum.
:01:19. > :01:21.To help us answer those questions, I'm joined by Russell Winnard,
:01:22. > :01:28.senior consultant at the charity the Personal Finance Education Group.
:01:29. > :01:35.England is starting these lessons from Monday, but Scotland, Wales,
:01:36. > :01:40.Northern Ireland have had these in place already. They have financial
:01:41. > :01:42.education integrated into different areas of their curriculum.
:01:43. > :01:44.education integrated into different areas of their Schools in England
:01:45. > :01:48.have delivered financial education but we have never before seen it as
:01:49. > :01:52.a statutory element, and that is what is so exciting for us, having
:01:53. > :01:57.campaigned hard, to see it come to fruition and be delivered for young
:01:58. > :02:03.people. Why do we need these classes? There is a huge need.
:02:04. > :02:06.Financial products become more difficult and complex, there are
:02:07. > :02:10.thousands of financial products out there, and less and less young
:02:11. > :02:15.people are seeing physical cash. They are not getting those skills of
:02:16. > :02:21.money management from an early age. What exactly will they learn? There
:02:22. > :02:25.is a wide range of course kills through a subject called
:02:26. > :02:31.Citizenship, ranging from budgeting skills to looking at money in the
:02:32. > :02:36.public sector. `` a wide range of core skills. Are you hoping for a
:02:37. > :02:43.GCSE or an A`level in personal finance? There are already providers
:02:44. > :02:48.who will give you GCSE equivalents. That is not something we would seek
:02:49. > :02:52.to follow. It is more about providing a core level of financial
:02:53. > :02:56.understanding for young people. If they want to further that with a
:02:57. > :03:00.GCSE or an A`level equivalent, absolutely, but we need everyone to
:03:01. > :03:05.have a degree of financial education. What about at home? When
:03:06. > :03:09.I was growing up, my mum and dad taught me everything I need to know
:03:10. > :03:14.about personal finance. We not seeing that same level of education
:03:15. > :03:17.from parents? Parents have a big role to play in financial education.
:03:18. > :03:25.They can follow the practical evidence, `` practical elements,
:03:26. > :03:30.taking them out to the shops, spending money, making decisions.
:03:31. > :03:33.But we need that to be followed up with financial education in schools
:03:34. > :03:38.to ensure there is consistency in what young people are taught. Some
:03:39. > :03:42.people might argue that these financial institutions which put
:03:43. > :03:45.together the documentation for complex products, maybe they should
:03:46. > :03:49.make the language simpler, it's not really up to schools to teach
:03:50. > :03:58.children, maybe we should teach institutions how to write documents
:03:59. > :04:01.properly? It is a two`way process. We are working closely with the
:04:02. > :04:06.financial services industry, but if young people are informed and ask
:04:07. > :04:10.the questions and nowhere to go to ask questions, they are more
:04:11. > :04:15.accessible to them. Thank you very much, very interesting.
:04:16. > :04:17.Now, if you're one of nine million people who rent their home,
:04:18. > :04:20.you may be used to dealing with hazards like leaky pipes, broken
:04:21. > :04:24.Most landlords are perfectly decent, of course, but a new form
:04:25. > :04:28.of renting is about to arrive in the UK which could put an end to some
:04:29. > :04:33.Brian Milligan went in search for his ideal pad.
:04:34. > :04:44.We have a fault for access. And around to the kitchen. `` a f o b.
:04:45. > :04:49.It may look like an ordinary flat, but tenants will find renting a
:04:50. > :04:54.different experience. The landlord will be a corporate brand. If
:04:55. > :04:59.tenants are happy, they should stay longer and the company will make
:05:00. > :05:03.more money. In theory, a virtuous circle. For many renters, the idea
:05:04. > :05:09.of having a company as a landlord is pretty inviting. In a previous flat,
:05:10. > :05:13.this lady complained once too often about a faulty boiler and exposed
:05:14. > :05:18.wires and was given notice on Christmas Eve. A corporate landlord
:05:19. > :05:23.might offer her more security. If you pay your rent on time as a good
:05:24. > :05:29.talent, there is no reason you couldn't stay indefinitely. `` a
:05:30. > :05:33.good tenant. As a renter, that is attractive. Renting from a company
:05:34. > :05:37.has all sorts of other advantages. The landlord is not going to sell
:05:38. > :05:41.suddenly, there is no letting agent involved who will charge hefty fees,
:05:42. > :05:45.and if something goes wrong with the boiler, you simply tell the
:05:46. > :05:50.concierge. It all sounds attractive, but is it really? Hello, generation
:05:51. > :06:02.rent? The first development in archway
:06:03. > :06:07.will be totally unaffordable for ordinary owners, according to one
:06:08. > :06:13.sceptic. I would love to live there but I will not be able to live in
:06:14. > :06:18.that development in archway. The company says it has not yet worked
:06:19. > :06:23.out what it will charge, but it rejects any accusation that it is
:06:24. > :06:28.aimed only at wealthy tenants. We want to be average market rent, we
:06:29. > :06:33.are not high`end luxury, that's a small sector of the market. We want
:06:34. > :06:38.the middle tranche, so we are not going for the top end. The first
:06:39. > :06:42.flats will be available for rent in north London in two years. The
:06:43. > :06:47.company is promising to build 5000 across the south`east. If they prove
:06:48. > :06:51.popular, the idea could just alter the whole rental landscape.
:06:52. > :06:54.Have you put in a claim for PPI only for it come back rejected?
:06:55. > :06:57.Or perhaps you've not got as much as you'd have expected?
:06:58. > :07:00.Well, you never know, you could be in for a windfall.
:07:01. > :07:02.The financial regulator, the FCA, has told banks
:07:03. > :07:06.and other financial services companies to reopen 2.5 million old,
:07:07. > :07:13.So if you made a mis`selling complaint between 2012 and 2013,
:07:14. > :07:19.you might receive a cheque if you weren't paid fair compensation.
:07:20. > :07:22.Do you use your smartphone to make payments and transfer money?
:07:23. > :07:25.Ever worried that your personal and financial details are safe?
:07:26. > :07:28.Well, you'll be pleased to know that a new kitemark to help people
:07:29. > :07:31.identify trustworthy apps and websites has been launched.
:07:32. > :07:35.Barclay's Pingit mobile payment service and Barclays Mobile Banking
:07:36. > :07:38.are the first products to have been independently assessed in order to
:07:39. > :07:42.be awarded the new British Standards Institution kitemark
:07:43. > :07:48.All of you searching for decent returns
:07:49. > :07:51.on your saving pots have ploughed a record ?18.4 billion into stocks
:07:52. > :07:58.However, data from the HMRC reveals that
:07:59. > :08:01.the amount of money we're placing in cash ISAs has fallen by 5%
:08:02. > :08:10.year`on`year, with a total of ?38.8 billion placed into these savings.
:08:11. > :08:13.Are you getting ready to head out to the shops
:08:14. > :08:18.You'll probably know, then, that sending a youngster back to school
:08:19. > :08:21.is a pricey business and, to confirm this, new research from Santander
:08:22. > :08:24.Credit Cards reveals the staggering cost of going back to school.
:08:25. > :08:28.It's found that the cost of preparing a child for the new
:08:29. > :08:35.And you might want to think twice about driving junior to school
:08:36. > :08:40.On average, parents spent ?220 on fuel every year
:08:41. > :08:44.and they clocked up an additional 1,285 miles on their vehicles.
:08:45. > :08:47.And we can't forget school uniforms, the biggest outlay for parents
:08:48. > :08:56.Parents are spending nearly ?100 on them. But don't think that once
:08:57. > :08:59.the school term begins, the spending stops.
:09:00. > :09:02.The biggest regular outgoing per child per week are school trips,
:09:03. > :09:04.followed by packed lunches, extra`curricular activities,
:09:05. > :09:11.So those summer holidays maybe drawing to an end and, for many,
:09:12. > :09:13.especially those with school`aged children,
:09:14. > :09:16.they may be putting their suitcases away until their next break.
:09:17. > :09:18.But for those of you not restricted to when you go
:09:19. > :09:22.away, you may be thinking about an autumn or even a winter break.
:09:23. > :09:25.This is the time to for you to pay attention, as you need to be
:09:26. > :09:28.aware that there are many websites out there trying to help part you
:09:29. > :09:33.These outfits claim they've got the authority to speed up
:09:34. > :09:36.your passport or visa applications, but the reality is they don't.
:09:37. > :09:39.And many people end up paying for something they could've done
:09:40. > :09:53.With me now is Sean Tipton from ABTA, the travel association.
:09:54. > :10:00.Sean, are more people turning to these types of sites after
:10:01. > :10:10.the problems the passport office was having earlier this summer?
:10:11. > :10:15.We had hundreds of people contacting us, really worried about the fact
:10:16. > :10:19.they might be in danger of losing holidays because of the backlog at
:10:20. > :10:23.the passport office. In reality, the passport office did a great job
:10:24. > :10:29.getting them out in time, but people were still worried. If you put into
:10:30. > :10:33.a search engine, how to renew my passport quickly, a number of
:10:34. > :10:37.companies, straight away. They make grandiose claims. I saw one that
:10:38. > :10:43.said, unlike the passport office, we don't have a backlog. Bluntly, they
:10:44. > :10:49.cannot fast track your passport. The only people who process and renew
:10:50. > :10:56.the passports are the passport office. What are the things they do?
:10:57. > :11:01.They will claim they can do things faster than the passport office,
:11:02. > :11:05.that they keep a running check on the status of the application. I saw
:11:06. > :11:09.one that said they would do that and they gave you a premium rate number.
:11:10. > :11:16.You would phone that number, get put on hold, get charged ?1 50 per
:11:17. > :11:21.minute, and then somebody would say, oh, your application is going
:11:22. > :11:25.very well. The only people who know are the passport office. When you
:11:26. > :11:32.renew your passport, go directly to the official government website. The
:11:33. > :11:36.fees there are set out clearly, there are higher charges for a
:11:37. > :11:39.premium service, but they are at a fairly reasonable level, and if a
:11:40. > :11:45.company claims they can do something faster than the passport office, it
:11:46. > :11:49.is impossible, walk away, don't give them any money. There are sites
:11:50. > :11:52.which will do it for you which are legitimate, but how do you spot the
:11:53. > :11:57.difference between the legitimate ones and the rogue ones? There are
:11:58. > :12:03.companies that offer to get visas for you. In many cases, you have to
:12:04. > :12:07.go in person to the Embassy of the country concerned, and that involves
:12:08. > :12:10.a day off work, so companies say they will do it for you. That is
:12:11. > :12:18.perfectly legitimate and it adds value. At once more, with visas, not
:12:19. > :12:22.just for passports, there are countries, like the USA and
:12:23. > :12:25.Australia, where you can get an electronic Visa online. The
:12:26. > :12:30.Australian one is free, the American one is $14. Companies say they can
:12:31. > :12:33.do that for you and they charge you sometimes considerable amounts of
:12:34. > :12:38.money, but all they do is forward on the details you give them directly
:12:39. > :12:44.to the authorities concerned of the relevant countries. Just be careful.
:12:45. > :12:49.If you want to know the right sites to go to, go to our website. In
:12:50. > :12:54.terms of freezers, go to the Foreign Office and their travel advice
:12:55. > :13:04.sections for any place in the world. `` in terms of visas. Your top tip
:13:05. > :13:08.is always to go to the official... ? Always go through official channels.
:13:09. > :13:12.If you are not sure, look on our website or the Foreign Office
:13:13. > :13:21.website and we will direct you to the correct channels. If you have
:13:22. > :13:23.lost money like this, you should report it to the national fraud
:13:24. > :13:37.centre: it will cost up to 40p per minute
:13:38. > :13:47.and a mobile phone. Or visit the website. `` on a mobile phone. You
:13:48. > :13:51.can go direct to Her Majesty's passport office. That is all from
:13:52. > :13:57.Your Money this week. You can keep up`to`date on the BBC website.
:13:58. > :14:04.On social media, we have updates and Twitter:
:14:05. > :14:17.more next week. Thank you for watching today.
:14:18. > :14:21.Missing Ashya King may be in Spain police say the family