0:00:02 > 0:00:05In the UK, there's a burglary every 64 seconds.
0:00:19 > 0:00:23But right across Britain, committed police forces are leading
0:00:23 > 0:00:25the battle to stop the thieves in their tracks.
0:00:25 > 0:00:27Police forcing entry!
0:00:27 > 0:00:29Police!
0:00:29 > 0:00:30For the victims of these crimes,
0:00:30 > 0:00:33it can take months or even years to overcome the trauma.
0:00:33 > 0:00:36You feel awkward when somebody has wandered through your house
0:00:36 > 0:00:38and gone through your personal belongings, don't you?
0:00:38 > 0:00:40Somebody must be desperate.
0:00:42 > 0:00:46But in this series, we're fighting back against the burglars,
0:00:46 > 0:00:48helping you to beef up your security.
0:00:52 > 0:00:56We've got the floodlights, we've got the camera, we've got the locks.
0:00:56 > 0:00:57Excellent stuff.
0:00:57 > 0:01:01- We feel more secure now, which is good.- Oh, aye, yes, smashing.
0:01:01 > 0:01:03- Smashing, a really good job.- I agree.
0:01:03 > 0:01:04This is...
0:01:14 > 0:01:18Who would stoop so low as to steal a child's bike?
0:01:18 > 0:01:21Especially when it's locked up in a garden shed.
0:01:21 > 0:01:23Well, trust me, it does happen.
0:01:23 > 0:01:26On today's programme, I'll be looking at how we can keep our bikes
0:01:26 > 0:01:28and sheds safe from thieves.
0:01:28 > 0:01:31But, first, the story of Luke and Tina.
0:01:31 > 0:01:33They didn't think they had much worth stealing.
0:01:33 > 0:01:35Well, they were in for a nasty shock.
0:01:36 > 0:01:39It's just gone eight o'clock in the morning
0:01:39 > 0:01:42and an emergency call comes in to the police.
0:02:01 > 0:02:05Is there anything more disturbing than waking up to find
0:02:05 > 0:02:09someone's been poking around in your house while you've been asleep?
0:02:09 > 0:02:11As I arrive at the scene of the crime,
0:02:11 > 0:02:14the police are busy dusting for fingerprints.
0:02:14 > 0:02:18Luke and Tina are trying to come to terms with what's been done to them.
0:02:18 > 0:02:22We'd come down about 6:45 this morning and the dog...
0:02:22 > 0:02:23I thought I'd let the dog out,
0:02:23 > 0:02:26so I come down, let the dog out, and this door was wide open.
0:02:26 > 0:02:30I was still half-asleep, so I didn't think much of it.
0:02:30 > 0:02:33Shut the door and went back to bed.
0:02:35 > 0:02:37That's the tiny window they must have got through.
0:02:39 > 0:02:42Luke, a grandad and former army corporal who was forced
0:02:42 > 0:02:46into early retirement through ill health, was gutted to discover
0:02:46 > 0:02:51that a laptop, a tablet computer, and a mobile phone were all missing.
0:02:51 > 0:02:54My son came in and said, "You moved the laptop?" I said, "No."
0:02:54 > 0:02:57He says, "Well, it's not there, it's gone."
0:02:57 > 0:03:00And he noticed the back gate was open, down there.
0:03:00 > 0:03:04- One of his kids' bikes had gone. - Quite a few electrical bits gone.
0:03:04 > 0:03:07Laptop, my phone, iPad...
0:03:07 > 0:03:10Thankfully, Tina's handbag was covered by a cushion
0:03:10 > 0:03:13and Luke's wallet was also overlooked.
0:03:13 > 0:03:16They tried to get the telly off the wall and failed.
0:03:16 > 0:03:19- So they were clearly aiming for electricals.- Looks that way, yeah.
0:03:21 > 0:03:22But what's really hit Tina hard
0:03:22 > 0:03:26is the theft of their grandson Jamie's push bike.
0:03:26 > 0:03:30We know how to wait and save up, and get our stuff back,
0:03:30 > 0:03:32but the kids, I mean, spring's not that far away.
0:03:32 > 0:03:36Will we be able to afford another bike by then?
0:03:36 > 0:03:38They've completely been through the shed.
0:03:38 > 0:03:41That's the granddaughter's bike, they took the grandson's bike,
0:03:41 > 0:03:42it's gone.
0:03:42 > 0:03:46Because that one needs mending, so they probably left that one.
0:03:46 > 0:03:49That's where the bikes were, right at the back.
0:03:49 > 0:03:51It's something else.
0:03:51 > 0:03:55Could have been worse, could have been a lot worse.
0:03:55 > 0:03:58Luke and Tina clearly adore their grandchildren and to see these
0:03:58 > 0:04:03two kind and generous people suffer like this is just heart-breaking.
0:04:03 > 0:04:06- And you were in when this happened? - We were in bed.- Asleep up there.
0:04:08 > 0:04:10- Didn't hear a thing?- No.
0:04:10 > 0:04:13More than one quarter of burglars get in through
0:04:13 > 0:04:16an unlocked door or open window.
0:04:16 > 0:04:19That seems likely here, too.
0:04:19 > 0:04:22There was all this stuff on top of there, it was knocked down here.
0:04:22 > 0:04:23Yeah.
0:04:23 > 0:04:26He must have been a right tiddler, got through that window.
0:04:26 > 0:04:28- It opens further than that. - Oh, does it?
0:04:28 > 0:04:31Yeah, the policeman's pushed it to, a bit.
0:04:31 > 0:04:33It was wide open this morning.
0:04:33 > 0:04:37Still, though, I think we can rule out any sumo wrestlers.
0:04:37 > 0:04:40It looks like the thieves may have slipped up
0:04:40 > 0:04:42when Tina discovers a clue.
0:04:42 > 0:04:45There's a zipper, there, caught in the top.
0:04:45 > 0:04:47- Oh, yes!- Nothing to do with me or Luke.
0:04:47 > 0:04:50So they've wriggled in on their belly, or something.
0:04:50 > 0:04:53That may be an important bit of evidence, there.
0:04:53 > 0:04:56The scene of crime officer soon has it collected.
0:04:56 > 0:05:00It could supply valuable DNA evidence to help catch the criminal.
0:05:00 > 0:05:05Out in the garden, I spot some CCTV cameras belonging to the
0:05:05 > 0:05:07fast-food restaurant across the alley.
0:05:07 > 0:05:09They're not pointing directly at Luke and Tina's,
0:05:09 > 0:05:12but they might have recorded some vital evidence.
0:05:12 > 0:05:15It's up there, but it doesn't shine onto here.
0:05:15 > 0:05:17It might shine on the back.
0:05:17 > 0:05:20Might show them going away with stuff, or...
0:05:20 > 0:05:23I'm sure the police will be interested in their footage.
0:05:23 > 0:05:26West Yorkshire has just seen close to a 20% fall in
0:05:26 > 0:05:31reported burglaries, but that's no consolation to Luke and Tina.
0:05:31 > 0:05:33- You're upset, aren't you?- Yeah.
0:05:35 > 0:05:38I'm angry about the bike.
0:05:38 > 0:05:40I mean, I'm angry about these bits, I mean,
0:05:40 > 0:05:43I got him the iPad thing for Christmas and that, but...
0:05:43 > 0:05:47They're replaceable. I mean, I know the bike's replaceable, we're not...
0:05:47 > 0:05:50We're not lottery winners, or millionaires...
0:05:50 > 0:05:52- We're all just...- Plodding on. - ..plodding on.
0:05:54 > 0:05:57I hate to see Tina upset like this.
0:05:57 > 0:06:00I really want to help this couple feel safe again in their own home.
0:06:02 > 0:06:03We've got some resources
0:06:03 > 0:06:07and some contacts that we can help you to improve your security.
0:06:07 > 0:06:12- Yeah.- So how does that sound?- Yeah.
0:06:12 > 0:06:14Good, I mean, there's not a lot left that they can take,
0:06:14 > 0:06:17but it would help, I suppose, but I just thought...
0:06:17 > 0:06:20For peace of mind, you don't like the idea of people walking
0:06:20 > 0:06:22through your house when you're asleep, do you?
0:06:22 > 0:06:26Hopefully, we'll try and make sure they can't get in again.
0:06:26 > 0:06:29Luke and Tina have good neighbours,
0:06:29 > 0:06:32but they are dangerously close to a high crime area.
0:06:32 > 0:06:35Plus, I'm concerned about where their house is on the estate.
0:06:35 > 0:06:38They're right on the end, here, so they are a bit more
0:06:38 > 0:06:41vulnerable than the rest of the block for getting burgled again.
0:06:41 > 0:06:44I want to make sure that their security is a lot better,
0:06:45 > 0:06:49so I've asked Crime Reduction Officer Richard Thornton
0:06:49 > 0:06:52what can be done to protect their home.
0:06:52 > 0:06:55The initial concern probably would be you've no boundary,
0:06:55 > 0:06:59the fence has sadly been damaged at some point and not replaced.
0:06:59 > 0:07:01If you actually put a boundary fence on here,
0:07:01 > 0:07:03that offender has got to consciously think
0:07:03 > 0:07:06of crossing that boundary to go in and commit the offence.
0:07:06 > 0:07:08Tucked away down an alley,
0:07:08 > 0:07:11there's another security issue that Richard's honed in on.
0:07:11 > 0:07:12The front door.
0:07:12 > 0:07:14It's going to be very dark, I would suspect,
0:07:14 > 0:07:17there's no lighting near the door.
0:07:17 > 0:07:20We'd recommend just a door lighting at this particular point.
0:07:20 > 0:07:22It illuminates the area, any pedestrians passing
0:07:22 > 0:07:26are going to see anybody creeping around.
0:07:26 > 0:07:29And here's another reason why Richard thinks their security
0:07:29 > 0:07:31is a bit, well, rubbish.
0:07:31 > 0:07:34You've got wheelie bins that are insecure.
0:07:34 > 0:07:36Those wheelie bins can be brought up to the fence,
0:07:36 > 0:07:40somebody can stand on them and climb straight over the fence.
0:07:40 > 0:07:42It'd be an easy point of access.
0:07:42 > 0:07:45So it, sort of, makes the fence kind of redundant
0:07:45 > 0:07:47if you've got climbing aids like that.
0:07:47 > 0:07:51Luke and Tina used to think their high fence would keep burglars out.
0:07:51 > 0:07:52Sadly, it didn't.
0:07:54 > 0:07:58- This is where the burglars got over, we think.- Nice, high fence.
0:07:58 > 0:08:01There are things you can actually install on top of the fence.
0:08:01 > 0:08:04If it's well up out of the way, over two metres,
0:08:04 > 0:08:07you can put what we call these hostile toppings.
0:08:07 > 0:08:10You can buy strips, plastic strips that are spiky,
0:08:10 > 0:08:13you can put anti-climb paint on there...
0:08:13 > 0:08:15Should a determined burglar get into the garden,
0:08:15 > 0:08:19Richard recommends better locks for the door.
0:08:19 > 0:08:23But a much softer target, of course, is Luke and Tina's ropey old shed.
0:08:23 > 0:08:26So, Rich, here's the shed. What do you reckon?
0:08:26 > 0:08:29Nightmare, basically.
0:08:29 > 0:08:32Erm... There's no locks on, clearly.
0:08:32 > 0:08:36It's insecure, so anybody can literally just pull that open.
0:08:36 > 0:08:40There's clearly no bolts that have gone straight through into the frame.
0:08:40 > 0:08:44We'd be looking at suggesting putting in a couple of coach bolt type things
0:08:44 > 0:08:46that can't be unscrewed from external.
0:08:46 > 0:08:50We're seeing offenders literally come with a screwdriver,
0:08:50 > 0:08:52unscrew all the hinges and leave the locks intact
0:08:52 > 0:08:54and just peel the door back.
0:08:54 > 0:08:58- They do it in minutes.- Is there anything else that can be done?
0:08:58 > 0:09:01Yeah, they can get shed alarms, they can be fitted.
0:09:01 > 0:09:05They either can be working independently, battery-powered,
0:09:05 > 0:09:07or you can have them fastened up to the mains.
0:09:07 > 0:09:11I would never have thought of having an alarm for a shed.
0:09:11 > 0:09:16Good idea, although a recent poll revealed that 34% of us
0:09:16 > 0:09:18rarely turn our house alarm on.
0:09:18 > 0:09:21Luke and Tina do have one, but it doesn't work,
0:09:21 > 0:09:23and there's a dead giveaway.
0:09:23 > 0:09:26If you live locally, looking at that alarm box,
0:09:26 > 0:09:30I can tell you now, it's a very old phone number on the front of there,
0:09:30 > 0:09:34- not the current prefix for Leeds. - Right.
0:09:34 > 0:09:37That hasn't been the phone number since ye olde Leeds.
0:09:37 > 0:09:39An offender's going to know that,
0:09:39 > 0:09:41so they're going to look at that and say,
0:09:41 > 0:09:44"It's an old box, is the alarm current? Probably not."
0:09:44 > 0:09:47Clearly Richard thinks there's a lot to be done here.
0:09:47 > 0:09:50What would be your overall security assessment
0:09:50 > 0:09:51for this house out of ten?
0:09:51 > 0:09:55- I'd be looking at, probably, three. - Three? As low as that?
0:09:55 > 0:09:58- As low as that. - Looks like we've got a lot to do.
0:09:58 > 0:10:01Time to make a call to a man who can help.
0:10:01 > 0:10:04- Hello, Neil, it's Dan. - 'Hiya, Dan, how are you doing?'
0:10:04 > 0:10:06All right, yeah, listen, I think I've got a job for you,
0:10:06 > 0:10:08are you available?
0:10:08 > 0:10:11'Oh, yes, if you let me have details, let me know what it is,
0:10:11 > 0:10:15- 'I'll get it sorted out for you as soon as possible.'- Fantastic.
0:10:15 > 0:10:18Those cameras belonging to the takeaway are probably watching me,
0:10:18 > 0:10:21but let's hope they also got some pictures of whoever burgled
0:10:21 > 0:10:23Luke and Tina's home.
0:10:23 > 0:10:26As night falls, the police are on the case.
0:10:27 > 0:10:30The attacked premises is actually just here.
0:10:30 > 0:10:33Having first established that the cameras may have seen something,
0:10:33 > 0:10:37PC Nathan Goodwin now needs to find out if the footage exists.
0:10:37 > 0:10:41Hiya, sir, you all right? It's been identified you've got CCTV cameras.
0:10:41 > 0:10:43At the back? Yeah, we have.
0:10:43 > 0:10:45Right, I just need to see
0:10:45 > 0:10:47- if they do cover a possible route to the suspects.- OK.
0:10:47 > 0:10:49If I can view them, just have a look to see
0:10:49 > 0:10:51- if there is any suspects caught on it.- No problem.
0:10:53 > 0:10:58- So that's looking down the alleyway that way.- Right.- And then...
0:10:58 > 0:11:01That one looks...that way, where we've just walked.
0:11:02 > 0:11:05It appears to be a little bit of a long shot,
0:11:05 > 0:11:07as in, the house is over here.
0:11:07 > 0:11:09It won't catch the actual offence occurring,
0:11:09 > 0:11:13but if I capture two people on CCTV mooching around
0:11:13 > 0:11:15at four o'clock in the morning,
0:11:15 > 0:11:18it's a good enough reason for me to go and speak to them.
0:11:18 > 0:11:20Who says being a cop's glamorous?
0:11:20 > 0:11:23The break-in could have occurred at any time during the night,
0:11:23 > 0:11:26so there's a lot of footage to study.
0:11:26 > 0:11:28But, incredibly, there's a breakthrough
0:11:28 > 0:11:30within a very short time.
0:11:31 > 0:11:34- That's the same lad going back, isn't it?- Yeah.
0:11:34 > 0:11:3723:41, he goes back.
0:11:37 > 0:11:38And this has never happened.
0:11:38 > 0:11:42I've never sat looking at CCTV and within ten minutes seen possible offenders.
0:11:43 > 0:11:46Not out of seven hours' worth of CCTV.
0:11:46 > 0:11:47Result!
0:11:47 > 0:11:49But the pictures alone aren't good enough
0:11:49 > 0:11:51for a positive identification.
0:11:51 > 0:11:55They do have their hoods pulled up. They are quite masked over.
0:11:55 > 0:11:57But bearing in mind that we found in the house
0:11:57 > 0:12:00items which could give back DNA,
0:12:00 > 0:12:03as in the zip, we can then go arrest that person
0:12:03 > 0:12:07if we can recover what appears to be reasonably identifiable clothing,
0:12:07 > 0:12:09and it's missing what it's missing,
0:12:09 > 0:12:14then it gives some interesting questions that they need to answer.
0:12:14 > 0:12:16Come on, let's see some property.
0:12:18 > 0:12:21That's a bike. Someone has just come out of that back bit, there,
0:12:21 > 0:12:22on a pedal bike.
0:12:22 > 0:12:26Bingo! That's Jamie's bike, I think. Unbelievable!
0:12:26 > 0:12:28Let's see that again.
0:12:28 > 0:12:31Time to take one more look at the crime scene
0:12:31 > 0:12:32and put all the pieces together.
0:12:32 > 0:12:36The way they've got into this offence is by an insecure window,
0:12:36 > 0:12:41which it's possible that they've seen from that side and then
0:12:41 > 0:12:45come round here and when we've been watching them walking up and down,
0:12:45 > 0:12:47they've been trying to get in through the gate.
0:12:47 > 0:12:50They haven't had a bike and they've come up this way,
0:12:50 > 0:12:52gone into there, and they've now got a bike with them.
0:12:52 > 0:12:57It's not definitely them, but from what I've seen on the cameras
0:12:57 > 0:13:00and what I know of the offence, everything ties in.
0:13:00 > 0:13:03Hopefully Luke and Tina will see justice,
0:13:03 > 0:13:07but, now, let's crack on with stopping any more break-ins.
0:13:07 > 0:13:10Neil and the boys are here to help them fight back.
0:13:10 > 0:13:11- Neil.- Dan.- You all right?
0:13:11 > 0:13:14- Yeah, not bad, how are you? - How's it going?- Oh, it's good.
0:13:14 > 0:13:18Plenty to do, but we can tick one thing off our list straightaway.
0:13:18 > 0:13:21- Council have been and they've sorted out the fence, so...- Excellent.
0:13:21 > 0:13:23That's loads neater.
0:13:23 > 0:13:25The alarm, we've been after...
0:13:25 > 0:13:28I think the last time that was working, those two needed barbers.
0:13:30 > 0:13:33Top of their to-do list is Luke and Tina's old garden shed,
0:13:33 > 0:13:36a soft target if ever there was one.
0:13:36 > 0:13:38But is it a bit like yours?
0:13:38 > 0:13:41Jacqui's been looking into what all of us can do
0:13:41 > 0:13:43to keep our gardens secure.
0:13:43 > 0:13:45Almost a fifth of household burglaries involve property
0:13:45 > 0:13:49taken from outside the home, from our sheds and garages.
0:13:49 > 0:13:53Not only that, but our gardens form the first line of defence
0:13:53 > 0:13:55to stop burglars actually getting inside our homes.
0:13:55 > 0:13:58So I've come to a show garden
0:13:58 > 0:14:01designed especially to prevent theft.
0:14:01 > 0:14:04Metropolitan Police Crime Officer Paul Barden is going to talk me
0:14:04 > 0:14:06through it.
0:14:06 > 0:14:07Well, this is the front garden,
0:14:07 > 0:14:10approaching it as any member of the public would
0:14:10 > 0:14:14and also a burglar, what's the first thing that you would say about it?
0:14:14 > 0:14:17You can see clearly through to the front door and the clear aspect
0:14:17 > 0:14:20of the window and it's made, basically, to keep the planting low
0:14:20 > 0:14:24so you can see out and from the street, you can see clearly towards
0:14:24 > 0:14:28the property, so there's nowhere, really, that anybody could hide.
0:14:28 > 0:14:29Well, let's go in and have a look.
0:14:29 > 0:14:32Is there anything important about what we're standing on?
0:14:32 > 0:14:33Gravel is designed to make noise
0:14:33 > 0:14:36and alert the occupants that potentially somebody could be near.
0:14:36 > 0:14:38It doesn't have to be particularly thick,
0:14:38 > 0:14:42but it does part of the security aspect for the front of the property.
0:14:42 > 0:14:45But clearly this front window and door could be vulnerable.
0:14:45 > 0:14:46What have you done here?
0:14:46 > 0:14:51Very simply, we have some prickly planting to protect the window
0:14:51 > 0:14:54and it's not the sort of planting that people can hide behind, either,
0:14:54 > 0:14:57so it gives a bit of defence, as well.
0:14:57 > 0:15:01But burglars don't always take the conventional front door route.
0:15:01 > 0:15:03So what about the back garden?
0:15:03 > 0:15:06I've never seen, sort of, that horizontal...
0:15:06 > 0:15:08Latchlarp fencing, before.
0:15:08 > 0:15:10There are no finger holds,
0:15:10 > 0:15:14there are no foot holds that you can use to either climb in or climb out.
0:15:14 > 0:15:17It's a different design and it is both safe for children
0:15:17 > 0:15:20but it is also good security, as well.
0:15:20 > 0:15:23But the trellis on the top, wouldn't that give a burglar something
0:15:23 > 0:15:24to put their hands and feet in?
0:15:24 > 0:15:27It could do, if you use the sort of heavyweight trellis.
0:15:27 > 0:15:29This is very light and very flexible
0:15:29 > 0:15:31and again it's designed to support plants and not body weight.
0:15:31 > 0:15:34So they can't get a grip hold of that and get over it,
0:15:34 > 0:15:36- it's going to fall to bits? - Absolutely.
0:15:36 > 0:15:40Making sure your garden is well lit is also really important.
0:15:40 > 0:15:44Lighting which is directional, that can actually look down the garden
0:15:44 > 0:15:46rather than back towards the house.
0:15:46 > 0:15:48But a lot of people have lighting at the back of their garden
0:15:48 > 0:15:51coming towards the back of the house.
0:15:51 > 0:15:52There is a problem with that.
0:15:52 > 0:15:55If you're inside the house and you want to be able to see outside,
0:15:55 > 0:15:57if you've got light coming in, it could glare you,
0:15:57 > 0:15:59you're not going to be able to see anybody.
0:15:59 > 0:16:01You want to be able to see the things in your garden.
0:16:04 > 0:16:07That's one hell of a lock you've got on that shed, isn't it?
0:16:07 > 0:16:10This is a pad bolt system. We'd advocate having two...
0:16:12 > 0:16:15..and then that just slides down...
0:16:16 > 0:16:19..so it's a visual deterrent and also a time deterrent, as well.
0:16:22 > 0:16:26Paul, I can immediately see that the tools have been
0:16:26 > 0:16:27padlocked to the wall.
0:16:27 > 0:16:30Tools are not cheap these days, but they can be used to, perhaps,
0:16:30 > 0:16:31attack your own property.
0:16:31 > 0:16:33Sited near the windows
0:16:33 > 0:16:37so that the burglar can see without having to come in, even,
0:16:37 > 0:16:40- that this is really secure. - Absolutely, a visual deterrent
0:16:40 > 0:16:43sometimes works. It means also that perhaps the opportunist has
0:16:43 > 0:16:46got to go a little bit further and bring something with them
0:16:46 > 0:16:49rather than having ready-made tools that are available in the garden.
0:16:52 > 0:16:54Well, I've learnt some really interesting tips
0:16:54 > 0:16:57and ideas about how to plan a garden - keeping it wide open,
0:16:57 > 0:17:00the planting, and just a few interesting thoughts
0:17:00 > 0:17:04about the design of it - to create that first light line of defence
0:17:04 > 0:17:06between the burglar and your house.
0:17:09 > 0:17:11Back in Leeds, I'm taking it personally,
0:17:11 > 0:17:12helping Luke and Tina,
0:17:12 > 0:17:16who had their grandson's bike stolen from their garden shed.
0:17:16 > 0:17:20Valuable electrical items were taken from their home, too.
0:17:20 > 0:17:21But, as I discover,
0:17:21 > 0:17:24they have another reason to regret the loss of Jamie's bike.
0:17:25 > 0:17:28The child's mum, she took out a loan, you know,
0:17:28 > 0:17:32from one of them doorstep loan sharks to buy these bikes.
0:17:32 > 0:17:34It's not just £150 bike,
0:17:34 > 0:17:37she's probably paid £500 apiece for these bikes.
0:17:37 > 0:17:41- She bought the bikes with very tough credit...- Yeah...
0:17:41 > 0:17:42Doorstep lending.
0:17:42 > 0:17:44Yeah, which makes it...
0:17:44 > 0:17:47it worse, because the kids have had to go without
0:17:47 > 0:17:49while she was paying the money back.
0:17:50 > 0:17:53But I won't get on that again.
0:17:53 > 0:17:56The police do have some leads, though.
0:17:56 > 0:17:59For a start, Tina discovered a zip left behind
0:17:59 > 0:18:02as the burglar wriggled through the utility room window.
0:18:02 > 0:18:04I know, it's not very deep, is it?
0:18:04 > 0:18:07It's not a big fellow that's got in there, is it?
0:18:07 > 0:18:08No, some little toerag.
0:18:09 > 0:18:12Plus, the police now have CCTV pictures of what
0:18:12 > 0:18:16looks like two burglars loitering outside their home.
0:18:16 > 0:18:18That's a bike. Someone's just come out of that back bit, there,
0:18:18 > 0:18:19on a peddle bike.
0:18:21 > 0:18:25That's encouraging news for Luke and Tina and they could do with it, too,
0:18:25 > 0:18:27because they're still in a bad way.
0:18:27 > 0:18:30It didn't really hit me straightaway.
0:18:31 > 0:18:34It got me, sort of, a bit down and...
0:18:34 > 0:18:35the day after.
0:18:37 > 0:18:40- Being intruded upon, and... - It got me straightaway.
0:18:40 > 0:18:43The next morning when I woke up, I wouldn't come downstairs.
0:18:43 > 0:18:44You were scared to come downstairs.
0:18:44 > 0:18:46I made him come down first.
0:18:46 > 0:18:48I wouldn't come downstairs until he told me that
0:18:48 > 0:18:50there had been nobody in.
0:18:50 > 0:18:53The Crime Reduction Officer, Richard, he's had a look
0:18:53 > 0:18:57around and he actually gave it just a three out of ten
0:18:57 > 0:18:59for your security, here.
0:18:59 > 0:19:02- Is that a surprise? - Yeah, very surprised.- Yeah,
0:19:02 > 0:19:06because we thought that big fence would do it.
0:19:06 > 0:19:09Putting the fence up, we assumed that that's enough to say,
0:19:09 > 0:19:12- "Keep out."- Obviously not. - So, there's a fair bit to do,
0:19:12 > 0:19:15- we'll get this place firmed up, and nice and secure.- Yeah.
0:19:15 > 0:19:20That would be brilliant. We wouldn't feel safe until it is secure, now,
0:19:20 > 0:19:22that's what we want, so that would be brilliant.
0:19:22 > 0:19:25The boys are already getting stuck in,
0:19:25 > 0:19:29one mighty task being a complete revamp of the garden shed,
0:19:29 > 0:19:32courtesy of Neil, Jason, and their willing apprentice.
0:19:32 > 0:19:37Are you filming this? Donnelly's doing a bit of graft, for once.
0:19:37 > 0:19:40Remember the old screws? They were hopeless against the burglars.
0:19:40 > 0:19:42Bring out the clutch screws!
0:19:42 > 0:19:45They go in but they don't come out.
0:19:45 > 0:19:46Get in.
0:19:48 > 0:19:51I never thought I'd say it, but that's looking solid.
0:19:51 > 0:19:53Time for further reinforcements.
0:19:53 > 0:19:56- At last!- Believe it or not, it's my son.- Is it?
0:19:56 > 0:19:59I'm so pleased someone with hair's turned up.
0:20:01 > 0:20:04While Liam applies the hostile toppings
0:20:04 > 0:20:06and the anti-climb paint...
0:20:06 > 0:20:09So is this the old-fashioned burglar grease?
0:20:09 > 0:20:10That's right, it's horrible to put on.
0:20:10 > 0:20:13It's really effective when you get it on there.
0:20:13 > 0:20:15..Jason's fitting an alarm that actually works,
0:20:15 > 0:20:18including a wireless connection to the shed.
0:20:18 > 0:20:22So basically this talks to the alarm and that's it?
0:20:22 > 0:20:24- That's it, yeah.- Fantastic.
0:20:24 > 0:20:28Plus there's a new British Standard lock, a proper dusk to dawn
0:20:28 > 0:20:29light by the front door,
0:20:29 > 0:20:33and, last but not least, secure wheelie bins.
0:20:33 > 0:20:36We've put a bracket on already, so let's just wrap this chain around.
0:20:41 > 0:20:43There we are, that's the bins secure.
0:20:43 > 0:20:46Luke and Tina's home is now a lot safer,
0:20:46 > 0:20:49so hopefully no more lost bikes for them.
0:20:50 > 0:20:53But, as Jacqui's discovered, here in Leeds,
0:20:53 > 0:20:56they're fighting back against bike theft.
0:20:56 > 0:21:00Unbelievably, 95,000 bikes were stolen in 2013
0:21:00 > 0:21:02and many more went unreported.
0:21:06 > 0:21:09I'm meeting up with PC Matt Guy, who's an expert
0:21:09 > 0:21:12when it comes to keeping bikes safe.
0:21:12 > 0:21:14So tell us about this place, what's so secure about it?
0:21:14 > 0:21:17The first thing is location. Where are you going to park your bike?
0:21:17 > 0:21:19Here's a really, really good location.
0:21:19 > 0:21:23It's a nice open space, there's a CCTV camera up there, it's well lit,
0:21:23 > 0:21:25and you've got these bike racks.
0:21:25 > 0:21:28- Presumably, the lock is also pretty key?- The lock's key.
0:21:28 > 0:21:29This one here is a secure D-lock, which is
0:21:29 > 0:21:32locked through the bike frame. If you've got detachable front wheels,
0:21:32 > 0:21:35you want to be locking them up, because we are finding that
0:21:35 > 0:21:38people are just stealing the wheels now they can't get the whole bike.
0:21:38 > 0:21:41You then move on to this next bike here and another
0:21:41 > 0:21:45good way of making sure your bike's not stolen is by buying a cheap bike.
0:21:45 > 0:21:47It is a good example. What I wouldn't do, though,
0:21:47 > 0:21:49is I wouldn't use one of these locks.
0:21:49 > 0:21:51That can be cut through literally with a pair of scissors.
0:21:51 > 0:21:53That's a big no-no.
0:21:53 > 0:21:56Now, this bike here has got one of the most useless locks in the world, ever.
0:21:56 > 0:21:59That really would go through with a pair of nail clippers.
0:21:59 > 0:22:03I wouldn't recommend this to anyone, we just see so many of these bikes go and it takes seconds.
0:22:03 > 0:22:06They walk up, they snip it, generally they work in teams of two,
0:22:06 > 0:22:09one person snips through, the other person rides off and they're gone.
0:22:09 > 0:22:11The chances of catching them are tiny and then
0:22:11 > 0:22:13it's hard to get the bikes back as well,
0:22:13 > 0:22:14because often they are not marked.
0:22:14 > 0:22:18But if you're parking your bike up and your bike looks more secure than your neighbour's
0:22:18 > 0:22:20and they're about the same price,
0:22:20 > 0:22:22chances are you're not going to have it stolen.
0:22:22 > 0:22:24And how much should you spend, then, to get a really good one?
0:22:24 > 0:22:27Rule of thumb, 10% of the cost of your bike.
0:22:27 > 0:22:29So £300 bike, £30 lock.
0:22:30 > 0:22:33Even better than locking your bike outside in the street...
0:22:33 > 0:22:37if you can, park it in a secure bike park, like one of these.
0:22:43 > 0:22:46Designed like a multistorey car park,
0:22:46 > 0:22:48it's full of bikes instead of cars.
0:22:48 > 0:22:50Very simple to do,
0:22:50 > 0:22:53slot your bike into this lovely metal tray.
0:22:53 > 0:22:55For £1 a day,
0:22:55 > 0:22:58you can be sure that your bike is safe...
0:22:58 > 0:23:00secure...
0:23:00 > 0:23:03and is covered by CCTV cameras 24 hours a day.
0:23:08 > 0:23:11Andy Sandiford is the manager and he tells me how the
0:23:11 > 0:23:14park is going down amongst the cyclists of Leeds.
0:23:14 > 0:23:18It's very popular, we've been open since August 2010,
0:23:18 > 0:23:20so just over three years, now.
0:23:20 > 0:23:23We've over 100 customers with monthly and annual passes
0:23:23 > 0:23:25and a lot of people using one-off day tickets
0:23:25 > 0:23:28where they might just want to pop into town,
0:23:28 > 0:23:30lock up their bike and do a bit of shopping.
0:23:30 > 0:23:34Leeds was the front runner, but other cities soon followed
0:23:34 > 0:23:38and the aim is to have more than 30 across the UK within a few years.
0:23:38 > 0:23:41So, you've chosen your secure place to leave your bike
0:23:41 > 0:23:43and you've got a really good lock.
0:23:43 > 0:23:46The next thing you can do to secure your bike is to mark it.
0:23:48 > 0:23:50What we recommend in this area is the ImmobiTag.
0:23:50 > 0:23:52OK, Matt, well, show me how it works.
0:23:52 > 0:23:54Right, so you remove your saddle seat
0:23:54 > 0:23:57and then you just pop this down the saddle post, here.
0:23:57 > 0:24:00So what happens when your bike gets stolen, then?
0:24:00 > 0:24:03I put my dipper down there and I press my button.
0:24:03 > 0:24:05This picks up the code that's in the microchip.
0:24:05 > 0:24:07I can then run that through my police radio,
0:24:07 > 0:24:10and I can find out whose property it belongs to.
0:24:10 > 0:24:12If you've reported this bike stolen,
0:24:12 > 0:24:14Mr Billy Burglar's going to get locked up.
0:24:14 > 0:24:15Excellent, and I get my bike back.
0:24:21 > 0:24:25Only 9% of our stolen goods are ever recovered,
0:24:25 > 0:24:28so Luke and Tina aren't getting their hopes up over their lost
0:24:28 > 0:24:30bike and electrical goods.
0:24:30 > 0:24:33The sighting of two possible break-in suspects on CCTV
0:24:33 > 0:24:35was a bit of a breakthrough, though.
0:24:37 > 0:24:39That's the same lad going back, isn't it?
0:24:39 > 0:24:41So how is the investigation progressing?
0:24:41 > 0:24:45It did show some promising footage to begin with, however, since
0:24:45 > 0:24:51I've downloaded it, it's not produced as much of an image as we want it to.
0:24:51 > 0:24:54It's not suitable, unfortunately, for identifying anyone out of that.
0:24:54 > 0:24:56Have you got anything else to go on?
0:24:56 > 0:24:59On that job there were also some forensics which were sent off,
0:24:59 > 0:25:01I've just had the results back of that, today, as well.
0:25:01 > 0:25:04Unfortunately, the item that we'd sent off, which was a small portion
0:25:04 > 0:25:08of a zip, that hasn't brought any DNA material back, either.
0:25:08 > 0:25:09Not looking good, then.
0:25:09 > 0:25:11On that offence, unfortunately there's not
0:25:11 > 0:25:13a lot of enquiries left that we can do.
0:25:13 > 0:25:17But when you lose your key evidence, it's frustrating.
0:25:17 > 0:25:18That's a blow,
0:25:18 > 0:25:21I was really hoping they could make an arrest soon.
0:25:21 > 0:25:25Still, at least Luke and Tina's house is now a lot more secure.
0:25:25 > 0:25:29Time to see if crime reduction officer Richard Thornton
0:25:29 > 0:25:31would like to rethink his rating.
0:25:31 > 0:25:35- What do you think of it so far? - Looks ten times better, doesn't it?
0:25:35 > 0:25:36Absolutely brilliant.
0:25:36 > 0:25:40Luke and Tina used to think their high garden fence protected them.
0:25:40 > 0:25:44But now, thanks to a few key additions, it really will.
0:25:44 > 0:25:45We've got our defensive spikes.
0:25:45 > 0:25:48Out of the way, nobody's going to get injured
0:25:48 > 0:25:50unless they're going to want to climb over that.
0:25:50 > 0:25:53But what about the shed Richard described as a nightmare?
0:25:53 > 0:25:55Have a look at this!
0:25:55 > 0:25:58Hope he likes my screws.
0:25:58 > 0:26:01Absolutely amazing. No, great job on the front, that's super.
0:26:01 > 0:26:04Sounds good. But what's his verdict?
0:26:04 > 0:26:07Last time, you gave us
0:26:07 > 0:26:10a three out of ten for the security on this house.
0:26:10 > 0:26:13Now that we've made the improvements, what do you think?
0:26:13 > 0:26:16Made a massive difference, it really has made a big difference.
0:26:16 > 0:26:20It's got to be now, pretty much, I'd say a nine out of ten.
0:26:20 > 0:26:23Nine out of ten? Ho-ho!
0:26:23 > 0:26:26Yeah, there's not much else you could really do, now, at this point.
0:26:26 > 0:26:30- Yeah.- So it's a really good job. - I'm chuffed with that. Brilliant.
0:26:30 > 0:26:33- Nice one, Rich.- Nice one.- I'm going to go and tell them the good news.
0:26:33 > 0:26:35- See you later.- See you!
0:26:36 > 0:26:38All done, come and have a look.
0:26:42 > 0:26:43New lighting,
0:26:43 > 0:26:45only comes on when it goes dark.
0:26:45 > 0:26:48New locks and secure wheelie bins.
0:26:48 > 0:26:50Never even thought of that.
0:26:50 > 0:26:53And, to cap it all, the wireless alarm.
0:26:53 > 0:26:57- Just like a car.- That's it?
0:26:57 > 0:26:59- That's it.- So if someone opened the door now...- Yeah.
0:27:01 > 0:27:02- Shall I try?- Yeah, give it a go.
0:27:04 > 0:27:06ALARM SCREECHES
0:27:08 > 0:27:10That's really clever, isn't it?
0:27:10 > 0:27:12So, what do Luke and Tina make of the improvements?
0:27:14 > 0:27:16So, we're all done. What do you think?
0:27:16 > 0:27:18Yeah, great, appreciate it, thank you very much.
0:27:18 > 0:27:21We can't thank you enough for what you've done, thank you.
0:27:21 > 0:27:24- It's brilliant, a lot more secure. - Yeah, much, much, better.
0:27:24 > 0:27:28- Well, we haven't slept properly since it happened, have we? - Not really.
0:27:28 > 0:27:32- We'll sleep better tonight!- Ah, yes. - So that's all your security sorted.
0:27:32 > 0:27:34How are you getting on with your insurance?
0:27:34 > 0:27:37Oh, yeah, they've been very good, very helpful.
0:27:37 > 0:27:39Quite efficient and quick, we've got
0:27:39 > 0:27:43- the vouchers through to replace everything already.- Oh, brilliant.
0:27:43 > 0:27:44How about the bike?
0:27:44 > 0:27:46Oh, we got the vouchers for Jamie, my grandson's bike,
0:27:46 > 0:27:49so we're hoping to go and fetch that as soon as possible.
0:27:49 > 0:27:54- And it'll be as safe as houses, now, in the shed, so...- Brilliant.
0:27:54 > 0:27:56- First use for the shed. - Oh, definitely.
0:27:56 > 0:28:00- Thanks again, Dan, appreciate it. - No worries.- All the best.- Cheers.
0:28:00 > 0:28:02- Cheers.- All the best. Cold hands!
0:28:04 > 0:28:06I'm so chuffed, you know. At the start,
0:28:06 > 0:28:09we were given three out of ten for the security on this place.
0:28:09 > 0:28:13To get it up to nine out of ten, that's an incredible result.
0:28:13 > 0:28:17I'm so happy for Tina and Luke, this place is rock solid.
0:28:17 > 0:28:19They ain't getting burgled again.