0:00:02 > 0:00:03'Every minute of every day,
0:00:03 > 0:00:06'someone somewhere is getting burgled.'
0:00:08 > 0:00:10Doesn't sound good.
0:00:10 > 0:00:14'With an average of 92 break-ins an hour, it's a huge problem.'
0:00:19 > 0:00:24It never ceases to amaze me how much mess these burglars cause for people.
0:00:24 > 0:00:26'For the victims of these crimes,
0:00:26 > 0:00:30'it can take months or even years to overcome the trauma.'
0:00:30 > 0:00:33How dare they?! Out of order. Out of order!
0:00:33 > 0:00:37I felt sick. Somebody's been in my house.
0:00:37 > 0:00:41I don't want to drive up to a building and see it trashed again.
0:00:41 > 0:00:44'But in this series, we're fighting back against the burglar...'
0:00:44 > 0:00:46Police forcing entry! Police!
0:00:46 > 0:00:49'..helping you to beef up your security...'
0:00:49 > 0:00:50Here we go.
0:00:50 > 0:00:53'..while the police catch the criminals.'
0:00:54 > 0:00:57- How are you feeling about things now? - Oh, I feel loads better.
0:00:57 > 0:00:59Loads better.
0:00:59 > 0:01:01'This is Break-In Britain...
0:01:01 > 0:01:02'The Crackdown.'
0:01:05 > 0:01:11- Hello again.- Now, who would stoop so low as to steal from a blind man?
0:01:11 > 0:01:12Today, I'm meeting Martin,
0:01:12 > 0:01:17who returned home to find a burglar in his flat in Leeds.
0:01:17 > 0:01:20So, how did it make you feel, knowing that someone had been in your house?
0:01:21 > 0:01:26Very scared. Very uneasy. And very worried.
0:01:26 > 0:01:30And I'm in South Wales with Dennis and Anne, who learned a hard
0:01:30 > 0:01:34lesson when a thief stole their cash while they were in the house.
0:01:34 > 0:01:39I can't get over it, you know, how easy it was for them to come in.
0:01:39 > 0:01:44Not sleeping very well. A little bit paranoid now.
0:01:46 > 0:01:49'There are nearly 10,000 burglaries in the UK every week,
0:01:49 > 0:01:52'and in Leeds, two 999 calls are coming in
0:01:52 > 0:01:55'reporting the same burglary.'
0:02:20 > 0:02:22'The victim of the break-in is Martin.
0:02:22 > 0:02:26'He's totally blind and had been for a day out with his friend Simon,
0:02:26 > 0:02:28'who's also visually impaired.'
0:02:28 > 0:02:33Me and my friend had just come back from town at about 15:00.
0:02:33 > 0:02:36My friend unlocked the door.
0:02:36 > 0:02:40As he was unlocking the door, we heard a bang.
0:02:40 > 0:02:43We went through to the hallway, where the bathroom is
0:02:43 > 0:02:49on the right-hand side, and we heard a voice saying, "You made me jump,"
0:02:49 > 0:02:52and he locked the bathroom door.
0:02:52 > 0:02:55At first I thought it was Maintenance in to fix something,
0:02:55 > 0:03:00but then, when my friend knocked on the door and shouted, "Excuse me,"
0:03:00 > 0:03:02no answer.
0:03:02 > 0:03:07So I then assumed there was something wrong.
0:03:07 > 0:03:11'Having been disturbed, the burglar left the same way he came in, leaving
0:03:11 > 0:03:16'behind shards of shattered glass and the rock he used to smash the window.
0:03:16 > 0:03:18'But has anything been stolen?'
0:03:18 > 0:03:21Because they're blind, obviously they can't see the items,
0:03:21 > 0:03:23but I've taken them round each room
0:03:23 > 0:03:26and described the valuables in each room that are there and obviously
0:03:26 > 0:03:28the state of the room,
0:03:28 > 0:03:30and he's quite happy that nothing's been taken.
0:03:30 > 0:03:33So on this occasion, we think that they've disturbed them
0:03:33 > 0:03:35just as he's come in.
0:03:35 > 0:03:38But he did have a rucksack on his back, so if the occupants
0:03:38 > 0:03:42didn't come home, he would have, you know, taken items, I'm sure.
0:03:42 > 0:03:45'So he hasn't managed to steal anything.
0:03:45 > 0:03:49'But he's left some important evidence behind.'
0:03:49 > 0:03:51So, the crime scene investigator's been round
0:03:51 > 0:03:55and may have identified a footprint and a handprint, is that right?
0:03:55 > 0:03:59They've identified a footprint and a handprint on the bath,
0:03:59 > 0:04:02so she's just secured them to lift the prints
0:04:02 > 0:04:05so we can try to identify who it is from them.
0:04:05 > 0:04:06'Opposite Martin's flat,
0:04:06 > 0:04:10'police quickly find some more crucial evidence.
0:04:10 > 0:04:14'Not only has one of the 999 callers witnessed the break-in
0:04:14 > 0:04:17'but a friend has filmed it on her mobile phone.
0:04:17 > 0:04:19'It's an extraordinary stroke of luck.'
0:04:21 > 0:04:25As I was coming up the stairs to the door, I heard a crack,
0:04:25 > 0:04:27and as I looked up the hill,
0:04:27 > 0:04:31somebody was breaking the glass of a bathroom window on the flat above.
0:04:31 > 0:04:34As I've come in, we've then just carried on watching from the
0:04:34 > 0:04:38bedroom window and recorded this guy as he's broken through the window.
0:04:38 > 0:04:41- You've found the place.- I've found the place as he was climbing through
0:04:41 > 0:04:43and gave a description of what he was wearing
0:04:43 > 0:04:47and the direction that he was then biking it back to.
0:04:47 > 0:04:51'72% of burglaries are carried out by one person on their own,
0:04:51 > 0:04:56'but it's rare for that person to be caught on camera so clearly.'
0:04:56 > 0:05:00- So the witness has filmed this from a neighbouring flat.- Yep.
0:05:00 > 0:05:01It's really clear, isn't it?
0:05:01 > 0:05:05And you can see quite clearly what he's wearing, what the bike's like.
0:05:05 > 0:05:08And from this, you've got a pretty good idea of who this burglar is.
0:05:08 > 0:05:11We can see a full facial shot of him on that,
0:05:11 > 0:05:14and our imaging unit are fantastic at enhancing pictures and what
0:05:14 > 0:05:16have you, so I'm pretty confident
0:05:16 > 0:05:19that our suspect's going to be found.
0:05:22 > 0:05:26I'm pretty impressed at the speed in which all of this has taken place.
0:05:26 > 0:05:29In less than two hours since the original call came in,
0:05:29 > 0:05:32officers have been to the property, taken statements,
0:05:32 > 0:05:35crime scene investigators have been round, the whole mess has been
0:05:35 > 0:05:39cleared up and Tony's already boarding the window up.
0:05:39 > 0:05:41'While Tony from the housing association makes the window
0:05:41 > 0:05:46'secure, Martin's feeling anything but secure.'
0:05:46 > 0:05:48It just makes anyone feel unsafe in their home,
0:05:48 > 0:05:52because it's like people breaking into houses, it makes you feel as
0:05:52 > 0:05:54though you're unsafe,
0:05:54 > 0:05:57you're not allowed to have a peaceful life in your own house.
0:05:57 > 0:05:59It must be a relief that they've not taken anything.
0:05:59 > 0:06:00It was a major relief.
0:06:03 > 0:06:06Martin and Simon are clearly shaken up by what happened here this
0:06:06 > 0:06:09afternoon, but the good news is police are already on their way
0:06:09 > 0:06:12to arrest a suspect.
0:06:12 > 0:06:15'This swift police action has been made possible by the excellent
0:06:15 > 0:06:17'cameraphone footage.
0:06:17 > 0:06:19'They now believe they know who they're looking for,
0:06:19 > 0:06:24'and staff at the police control room are overseeing the whole operation.'
0:06:24 > 0:06:27The NCT officers are currently at the address.
0:06:27 > 0:06:29The suspect hasn't returned yet,
0:06:29 > 0:06:32so they're just going to lie in wait until he does return.
0:06:32 > 0:06:34'With the police clearly focused on their job,
0:06:34 > 0:06:38'it's now time for our team to beef up Martin's security.
0:06:40 > 0:06:42'It was way too easy to break into his flat.
0:06:42 > 0:06:44'Martin needs some advice,
0:06:44 > 0:06:48'and police community support officer Lee is just the man.'
0:06:48 > 0:06:50So, you've looked round the property, Lee. What do you reckon?
0:06:50 > 0:06:52Well, on first entering the property
0:06:52 > 0:06:56you see a couple of vulnerable... entry point and exit point.
0:06:56 > 0:07:01The locks are very vulnerable, they're basically of brass metal,
0:07:01 > 0:07:03and they're very easy to get into.
0:07:03 > 0:07:05- And what about an alarm? - Yeah, definitely.
0:07:05 > 0:07:10What we need is some friendly - or user-friendly - gadgets that
0:07:10 > 0:07:14Martin can use easily without any issues and fumbling about.
0:07:15 > 0:07:18'To make the bathroom window shatterproof, Lee suggests
0:07:18 > 0:07:23'a special thin film of reinforced plastic could make a big difference.'
0:07:23 > 0:07:24What happens is,
0:07:24 > 0:07:28if you think of somebody trying to break in with a rock again,
0:07:28 > 0:07:32the glass will shatter, but on the inside it just crumbles,
0:07:32 > 0:07:34the glass, and no entry's gained.
0:07:34 > 0:07:37So again, if we have an alarm system in the hallway,
0:07:37 > 0:07:41- the alarm will go off, as well. - Right.- So it's very, very effective.
0:07:44 > 0:07:46- So, Lee, we've looked round the property.- Yep.
0:07:46 > 0:07:50What would you give it as a mark out of ten for security?
0:07:50 > 0:07:53- At the moment, it's a five out of ten.- We can improve it, can't we?
0:07:53 > 0:07:56We can improve it. It's still quite vulnerable, though, y'know.
0:07:56 > 0:07:59But with the improvements, it's going to be fairly secure then.
0:07:59 > 0:08:01They'll have to make a lot of noise
0:08:01 > 0:08:03and go through a lot of pain to get in.
0:08:03 > 0:08:04'So, great advice from Lee.
0:08:04 > 0:08:07'Hopefully, Lee's improvements will make Martin feel much more
0:08:07 > 0:08:10'secure in his own home.'
0:08:10 > 0:08:12So, Martin, Lee's had a look round your flat
0:08:12 > 0:08:14and he's given it a five out of ten.
0:08:14 > 0:08:16So not rubbish, but we could get it better,
0:08:16 > 0:08:19and we want to get it better. We want to improve the doors, the windows,
0:08:19 > 0:08:23get an alarm fitted and see what else we can do for you, as well.
0:08:23 > 0:08:27- What do you reckon?- Excellent. - Yeah?- Excellent, yeah. Brilliant.
0:08:27 > 0:08:30'So now it's time to call in our security team.'
0:08:30 > 0:08:32PHONE RINGS DOWN THE LINE
0:08:34 > 0:08:37Hello, Neil, it's Keeley here.
0:08:37 > 0:08:38Hello. We need your help.
0:08:38 > 0:08:42We've had a burglary, only it's a bit of an unusual case
0:08:42 > 0:08:44because the occupier's actually blind,
0:08:44 > 0:08:46so we're going to need to bear that in mind
0:08:46 > 0:08:49when we upgrade his security, the stuff we use. How does that sound?
0:08:59 > 0:09:03That sounds spot-on. Thanks, Neil. I'll send the details over to you.
0:09:04 > 0:09:07Lovely. Thanks. See you later.
0:09:07 > 0:09:10Neil's confident that he's got some extra bits that he can
0:09:10 > 0:09:13put in place so that we can help Martin out.
0:09:13 > 0:09:15'We'll be back in Leeds a bit later to get
0:09:15 > 0:09:18'an update on the security upgrade at Martin's flat
0:09:18 > 0:09:21'and to see how the police investigation is shaping up.'
0:09:25 > 0:09:27'240 miles away, in Bridgend,
0:09:27 > 0:09:31'another 999 call is coming in to police control.'
0:09:43 > 0:09:48'In 53% of burglaries, the residents are in the house
0:09:48 > 0:09:49'when the break-in happens.'
0:09:52 > 0:09:54So, a call's come in to the police this morning.
0:09:54 > 0:09:57A couple have been burgled in the Port Talbot area.
0:09:57 > 0:10:00I'm going to go and find out what's going on.
0:10:00 > 0:10:04'Dennis and Anne have been married for more than half a century.
0:10:04 > 0:10:07'She was a postmistress and he was a postman.
0:10:07 > 0:10:10'In the 35 years they've lived in their current house,
0:10:10 > 0:10:12'they've known no trouble.
0:10:12 > 0:10:14'But all of that has now changed.'
0:10:14 > 0:10:16What happened here, then?
0:10:16 > 0:10:20It appears overnight someone has broken into an elderly couple's home.
0:10:20 > 0:10:23We're not too sure how they've got in as yet.
0:10:23 > 0:10:25We're making inquiries into that at the moment.
0:10:25 > 0:10:29There are some tool marks on the back kitchen window.
0:10:29 > 0:10:31It's possible someone's got in through an insecure door.
0:10:31 > 0:10:33The suspect then has entered,
0:10:33 > 0:10:36and it's obviously not a nice feeling for the victims.
0:10:36 > 0:10:39- Right, so you sleep at the front of the house.- Yeah.
0:10:39 > 0:10:42- Did you have a good sleep last night? - I always sleep heavy.
0:10:42 > 0:10:45My wife is a very light sleeper. She's up and down all night.
0:10:45 > 0:10:48'The police are unclear how the burglar got in,
0:10:48 > 0:10:50'so I'm going to talk to Dennis and Anne
0:10:50 > 0:10:52'to get their version of events.'
0:10:52 > 0:10:55So, I went down for the paper at half past six,
0:10:55 > 0:10:58got down the paper shop, opened my purse, which is
0:10:58 > 0:11:03usually on the table, anyway, and found that there was no money in it.
0:11:03 > 0:11:06So I come back from the paper shop and I said to her,
0:11:06 > 0:11:09"Look, there's no money in my purse.
0:11:09 > 0:11:12"That's strange." She said, "I haven't taken it."
0:11:12 > 0:11:16Well, of course, when she looked in the drawer at her purse,
0:11:16 > 0:11:18her money had gone.
0:11:18 > 0:11:20She then went and looked in the cupboard,
0:11:20 > 0:11:24in which we had two little boxes of loose change
0:11:24 > 0:11:29which we normally keep for savings, and found that they were gone.
0:11:29 > 0:11:32How did you feel when the penny dropped that someone had been in?
0:11:32 > 0:11:36Oh, I started shaking. I just couldn't believe it.
0:11:36 > 0:11:39You know, I thought, "Well, how could they get in?
0:11:39 > 0:11:43"Was any doors left open?" We went round, checking,
0:11:43 > 0:11:49you know? And nothing. I was just shaking. I couldn't believe it.
0:11:49 > 0:11:54I mean, my rings were left, and the laptop, everything was there.
0:11:54 > 0:11:56- But cash had gone.- Mm.
0:11:56 > 0:12:01You know? And it's really, really frightening then,
0:12:01 > 0:12:04to think that someone has been in your house.
0:12:04 > 0:12:07I've got a security light in the passageway,
0:12:07 > 0:12:10which is a motion sensor,
0:12:10 > 0:12:12and that had been turned around.
0:12:12 > 0:12:14So obviously somebody had seen it
0:12:14 > 0:12:18and turned it back round to face the wall so it wouldn't come on.
0:12:18 > 0:12:20So someone knew what they were doing.
0:12:20 > 0:12:23Somebody knew what they were doing, obviously.
0:12:23 > 0:12:26'Crime scene officers are busy dusting for fingerprints, and
0:12:26 > 0:12:31'on the kitchen floor they find what could be a vital piece of evidence.'
0:12:31 > 0:12:34So, we believe the suspects have entered in here, into the kitchen.
0:12:34 > 0:12:38We've discovered some footwear patterns here which...doesn't
0:12:38 > 0:12:42appear to match any of the trainers or slippers or footwear in the house.
0:12:42 > 0:12:46'Finding a clear footprint can be almost as valuable as finding
0:12:46 > 0:12:48'a clear fingerprint.'
0:12:48 > 0:12:51This gets sealed and packaged here, and then it'll be sent off to the
0:12:51 > 0:12:55footwear department at headquarters, where they'll analyse this more
0:12:55 > 0:12:59and see if we can match it to a trainer mark.
0:12:59 > 0:13:02'While Dennis thinks he locked the doors before going to bed,
0:13:02 > 0:13:03'the police are less sure.
0:13:03 > 0:13:05'No forced entry can be found,
0:13:05 > 0:13:08'and they believe the back door could have been left unlocked,
0:13:08 > 0:13:11'allowing the burglar to get away with £85 in cash.'
0:13:13 > 0:13:15How are you feeling now? What's on your mind?
0:13:15 > 0:13:19It's just the thought of someone coming, you know,
0:13:19 > 0:13:20would they come back,
0:13:20 > 0:13:25and how they got in, and, oh, my stomach is turning so bad.
0:13:25 > 0:13:26- Mm.- You know?
0:13:26 > 0:13:30Part of our job is to try and make sure it doesn't happen again,
0:13:30 > 0:13:33so if it helps you out, we can have a look around,
0:13:33 > 0:13:37see where any weak points are and see if we can fix them up for you,
0:13:37 > 0:13:40- try and make sure it doesn't happen again.- Yeah.
0:13:40 > 0:13:43- Would that help you out? - Thank you, yes.
0:13:43 > 0:13:47'Anne's really shaken up, so I'm going to put in a call to crime
0:13:47 > 0:13:51'reduction officer Mary Williams to try and make their home safer.'
0:13:55 > 0:13:57Hello, Mary, it's Dan.
0:13:59 > 0:14:03I'm all right, yeah. Listen, I've come out to a call for a burglary.
0:14:03 > 0:14:05It's an older couple.
0:14:07 > 0:14:13The lady's really worried about the burglar coming back, so, really,
0:14:13 > 0:14:15I'd be keen for you to have a look
0:14:15 > 0:14:17at this place as soon as possible. Are you around?
0:14:24 > 0:14:26Fantastic. OK, then, I'll see you in a bit.
0:14:29 > 0:14:31- Bye.- See you, Dan. Bye.- Cheers. Bye.
0:14:31 > 0:14:33Great. She's coming round.
0:14:36 > 0:14:40'Back in Leeds, Martin has disturbed a burglar at his flat.
0:14:40 > 0:14:44'It seems he arrived just in time before the intruder started
0:14:44 > 0:14:47'to help himself to his valuables.'
0:14:47 > 0:14:49It just makes you feel as though you're unsafe,
0:14:49 > 0:14:52you're not allowed to have a peaceful life in your own house.
0:14:52 > 0:14:55'A neighbour's cameraphone footage has got the police
0:14:55 > 0:14:58'investigation off to a flying start, and they already think
0:14:58 > 0:15:02'they know who the man is and have gone to his house to arrest him.
0:15:04 > 0:15:08'Having your home broken into can be a traumatic experience for anyone,
0:15:08 > 0:15:10'but for Martin, who is completely blind,
0:15:10 > 0:15:13'it's even more disorientating.'
0:15:13 > 0:15:17It's not quite as straightforward as if somebody who was sighted
0:15:17 > 0:15:19was burgled, because they could immediately see.
0:15:19 > 0:15:23They could see and write things down. A blind person can't do that.
0:15:23 > 0:15:25If you've got sight, you could just grab a pen and paper
0:15:25 > 0:15:27and write stuff down, what was taken...
0:15:29 > 0:15:30..if you know it, what the value of it was
0:15:30 > 0:15:32and then just show it to the police.
0:15:32 > 0:15:35But if you're blind, you've got to get the police to do it for you.
0:15:35 > 0:15:40So how did it make you feel, knowing that someone had been in your house?
0:15:40 > 0:15:44Very scared. Very uneasy. And very worried.
0:15:45 > 0:15:48'81% of burglary victims, like Martin,
0:15:48 > 0:15:52'say they feel emotionally affected by the break-in.
0:15:52 > 0:15:55'But the impact of this crime spreads further into the community,
0:15:55 > 0:16:00'and police have a job to do putting neighbours at ease, as well.'
0:16:00 > 0:16:02We call it a super cocoon, where we try
0:16:02 > 0:16:07and cocoon the area what's been affected, because it's not just
0:16:07 > 0:16:09the chap down here who was burgled yesterday,
0:16:09 > 0:16:14it affects the neighbours, as well. A lot of them are vulnerable,
0:16:14 > 0:16:17they could be scared about what's been going on,
0:16:17 > 0:16:19so we try and get round, knock on the doors,
0:16:19 > 0:16:23offer advice regarding security.
0:16:23 > 0:16:27'Martin, who's 35 years old, originally hails from Edinburgh.
0:16:27 > 0:16:30'Blind from birth, he's a huge football fan.
0:16:30 > 0:16:33'His team is Heart of Midlothian.
0:16:33 > 0:16:36'Since arriving in Leeds last year,
0:16:36 > 0:16:38'he's been helped by visual impairment specialist
0:16:38 > 0:16:42'Linden Wrigglesworth. They've become good friends.'
0:16:42 > 0:16:46For anybody, obviously, being burgled is a traumatic event.
0:16:46 > 0:16:47I mean, I think it would be fair
0:16:47 > 0:16:52to say for somebody with no sight at all, it's magnified.
0:16:52 > 0:16:55I'm sure it would knock his confidence.
0:16:55 > 0:17:00And he's worked really, really hard to achieve what he has achieved,
0:17:00 > 0:17:03you know, he's got a good network of support,
0:17:03 > 0:17:08and hopefully he'll bounce back and continue with the good work.
0:17:12 > 0:17:14'Back with the police investigation,
0:17:14 > 0:17:18'they've now arrested the man they believe burgled Martin's flat.
0:17:18 > 0:17:19'He's in custody.
0:17:21 > 0:17:25'And officers at the suspect's house are greeted by a whopping
0:17:25 > 0:17:27'great clue in the kitchen.'
0:17:27 > 0:17:31The suspect has returned to this address riding this very same
0:17:31 > 0:17:34bike that you've seen quite clearly in the footage.
0:17:34 > 0:17:37Fantastic evidence from this mobile phone,
0:17:37 > 0:17:40and it's put the suspect at the place at the time.
0:17:40 > 0:17:42This is what the job's all about.
0:17:42 > 0:17:44You know, we're not guaranteed results,
0:17:44 > 0:17:47but when we work as a good team, pass the information out,
0:17:47 > 0:17:51as you can see, the result's there, we've got our man today.
0:17:53 > 0:17:54It's another morning,
0:17:54 > 0:17:57and we're back at Martin's to begin the improvements on his flat.
0:17:57 > 0:17:59The housing association are here to replace the window,
0:17:59 > 0:18:02and Neil is already hard at work.
0:18:02 > 0:18:05You're cleaning the windows for him. You're a nice chap, aren't you?
0:18:05 > 0:18:07I am, a very nice chap. I do all sorts.
0:18:07 > 0:18:10No, I'm just preparing this window to put some security film on
0:18:10 > 0:18:12because the back window was obviously smashed,
0:18:12 > 0:18:15so we try and smash it again. It keeps the glass in place.
0:18:15 > 0:18:17So it doesn't shatter, it keeps it sturdy.
0:18:17 > 0:18:20- What else are we doing today? - We're going to change the locks,
0:18:20 > 0:18:22upgrade the locks on the doors to break-secure ones,
0:18:22 > 0:18:24we're going to put an alarm system in
0:18:24 > 0:18:27and I'm going to change all the window handles so they lock.
0:18:27 > 0:18:30The mechanisms on the window are great, but there's no keys for them,
0:18:30 > 0:18:33so I'm going to replace the handles so they're nice and secure.
0:18:33 > 0:18:36- Go on, then, I'll give you a hand. - Great. Thank you.
0:18:36 > 0:18:39'So, while a new window is installed in the bathroom,
0:18:39 > 0:18:44'I get to prep all the other windows for the new security film.'
0:18:44 > 0:18:47I don't even clean the windows in my own house!
0:18:47 > 0:18:50'And the windows need to be absolutely spotless,
0:18:50 > 0:18:53'because any dirt left behind will be trapped under the toughened
0:18:53 > 0:18:55'plastic forever, and we don't want that.'
0:18:57 > 0:19:01Look at that, how clean it is. You could eat your dinner off that.
0:19:02 > 0:19:07'Now it's time to put the special security film to the test.'
0:19:07 > 0:19:09It's not been put on properly. It's not smoothed out,
0:19:09 > 0:19:12it's just been put on there so we can try it out now,
0:19:12 > 0:19:13see what it's like.
0:19:13 > 0:19:16Right, and it will break, we're just not expecting it to shatter,
0:19:16 > 0:19:18so it'll stay in one piece.
0:19:18 > 0:19:19It will still probably crack,
0:19:19 > 0:19:22- but the glass will stay in the same place.- So, do your worst.
0:19:27 > 0:19:29Oh, yeah!
0:19:30 > 0:19:32Well, look at that.
0:19:32 > 0:19:36If that was in situ, it's much harder for them.
0:19:36 > 0:19:39And you still get the noise, as well, so it's still all going to be over,
0:19:39 > 0:19:42- they're going to have to give it a right good going to get in.- Yeah.
0:19:42 > 0:19:46'This plastic film costs around £45 a square metre.
0:19:46 > 0:19:48'Now we've got our work cut out,
0:19:48 > 0:19:52'strengthening all of the windows in Martin's flat.'
0:19:52 > 0:19:55- And you can't even tell that it's on, can you?- No.
0:19:55 > 0:19:59I mean, it's not finished 100% yet, but as I say,
0:19:59 > 0:20:03it's just like having an ordinary piece of glass in.
0:20:03 > 0:20:06'Brilliant. Next up, Neil fits the alarm...
0:20:08 > 0:20:11'..while I install the wireless sensors around the flat and,
0:20:11 > 0:20:13'most importantly, on the bathroom window.'
0:20:14 > 0:20:17- Right, Martin, I've put your new alarm system in for you.- OK.
0:20:17 > 0:20:21I'll just let you hold this. That's your key fob.
0:20:21 > 0:20:24You'll feel that there's four buttons on there.
0:20:24 > 0:20:28- The top button is to arm your alarm. - KEY FOB BEEPS ONCE
0:20:28 > 0:20:31- That's it.- Yeah.- To disarm it, if you go to the bottom button...
0:20:31 > 0:20:34- KEY FOB BEEPS TWICE - ..you'll hear it beep twice outside.
0:20:34 > 0:20:38So what we'll do now, we'll do a little test run. I'll set the alarm.
0:20:38 > 0:20:41YOU set the alarm, close the door, we'll open it up
0:20:41 > 0:20:43and it's going to make a high-pitched noise.
0:20:43 > 0:20:45- So, are you ready for this?- Yep.
0:20:45 > 0:20:46DOOR CREAKS
0:20:46 > 0:20:48- KEY FOB BEEPS ONCE - Are you ready? Here we go.
0:20:48 > 0:20:50ALARM BLARES
0:20:50 > 0:20:53- Right.- Wow.- To disarm it, press your bottom button.
0:20:54 > 0:20:56- ALARM STOPS - There you go.
0:20:56 > 0:20:57MARTIN LAUGHS
0:20:57 > 0:21:01'Finally, with a brand-new lock on the front door, our work is done.'
0:21:04 > 0:21:08'Back in Port Talbot, crime reduction officer Mary Williams
0:21:08 > 0:21:12'is busy looking for flaws in Anne and Dennis's security.
0:21:12 > 0:21:14'On the surface, the house looks pretty solid,
0:21:14 > 0:21:16'but she soon delivers
0:21:16 > 0:21:19'a whole shopping list of potential pitfalls.'
0:21:19 > 0:21:20So, you've had a good look around the place.
0:21:20 > 0:21:23Where would the burglar have targeted?
0:21:23 > 0:21:25Well, if you look in this garden, we've got
0:21:25 > 0:21:28loads of things that can help Burglar Bill or Burglar Betty.
0:21:28 > 0:21:31We've got lots of tools here. I can do a lot of damage with a tool -
0:21:31 > 0:21:33I can prise something open quite easily.
0:21:33 > 0:21:35Ladders at the back, more tools.
0:21:35 > 0:21:40Some of the windows here, I can get a little tool under there
0:21:40 > 0:21:41and I can pop those.
0:21:41 > 0:21:45Now, Anne and Dennis were in at the time,
0:21:45 > 0:21:49but they weren't alerted to the burglar coming through the house.
0:21:49 > 0:21:51- Mm.- What can be done about that?
0:21:51 > 0:21:53We've got a little saying in our area -
0:21:53 > 0:21:56"Use your paw and lock that door".
0:21:56 > 0:22:01And my message to everybody is lock your doors, because it's so easy.
0:22:01 > 0:22:04You're sitting in the house, you're watching a bit of television,
0:22:04 > 0:22:05you may not hear somebody coming in.
0:22:05 > 0:22:08Just that one opportunist burglar popped in
0:22:08 > 0:22:12and caused a lot of heartache for that lovely couple.
0:22:12 > 0:22:16- Would an alarm help here?- An alarm would help, providing they use it.
0:22:16 > 0:22:18There's no point having an alarm if you don't set it.
0:22:18 > 0:22:21It's the same, you can have the best locks in the world,
0:22:21 > 0:22:24but if you don't use them, no point.
0:22:24 > 0:22:26Let's get the boys in.
0:22:26 > 0:22:29'So, the boys from the security company get busy with Mary's
0:22:29 > 0:22:31'wish list of improvements,
0:22:31 > 0:22:35'and it's amazing how much you can achieve in a few short hours.
0:22:35 > 0:22:39'And I'll earn my crust putting away those tools.'
0:22:39 > 0:22:41Good. Tidy.
0:22:41 > 0:22:44'And as the lads finish the job,
0:22:44 > 0:22:47'I can catch up with Anne and Dennis.'
0:22:47 > 0:22:53- How have you been since we last seen you?- Erm, not sleeping very well.
0:22:53 > 0:22:55A little bit paranoid now.
0:22:55 > 0:23:00- I can't get over it, you know, how easy it was for them to come in.- Mm.
0:23:00 > 0:23:04It's surprising how much worry you've got in the back of your mind,
0:23:04 > 0:23:08thinking to yourself, "Oh, somebody's come in," you know?
0:23:08 > 0:23:11It's a day-to-day thing now, isn't it, you know?
0:23:12 > 0:23:15'So clearly Anne and Dennis are still spooked by the burglary.
0:23:15 > 0:23:19'Let's hope that as Mary the crime reduction officer
0:23:19 > 0:23:23'returns to their home, we've done enough to really reassure them.'
0:23:24 > 0:23:27OK, so, Mary, you've had a look at the place since we've done the work.
0:23:27 > 0:23:30- Yes.- What do you make of it now? - Really pleased with the work.
0:23:30 > 0:23:33It's made a big difference to the security of this family.
0:23:33 > 0:23:38- All those horrible tools are away. - I put the tools away.- Well done.
0:23:38 > 0:23:41We've got the extra locks on the conservatory, we've got
0:23:41 > 0:23:44the alarm, we've got a light out the front, numerous things.
0:23:44 > 0:23:49I think Anne will be a lot more peaceful in her own mind.
0:23:49 > 0:23:52She definitely will, and that's good. I'm happy.
0:23:52 > 0:23:54Well, pleased with that!
0:23:54 > 0:23:57'So, Mary's happy. What about Anne and Dennis?'
0:23:57 > 0:24:01Right, so, Tony's done a cracking job for you in here.
0:24:01 > 0:24:04- Oh, I see it now. Brilliant. - Oh, that's marvellous.
0:24:04 > 0:24:08Brand-new bolts, so it's really strengthened up the patio door.
0:24:08 > 0:24:12- Yeah.- And then these have all been replaced,
0:24:12 > 0:24:15all of the catches on them, and they're lockable now, as well.
0:24:15 > 0:24:17- Oh, brilliant.- Oh, good.
0:24:17 > 0:24:19I can't fault them. They've been working hard.
0:24:19 > 0:24:21Oh, they're grafters, aren't they?
0:24:21 > 0:24:23They haven't stopped all day. Fair play.
0:24:23 > 0:24:26OK, I'll show you the alarm.
0:24:28 > 0:24:33All you do - one switch goes on, one switch goes off.
0:24:33 > 0:24:36That's brilliant, that is easy for us to remember, isn't it,
0:24:36 > 0:24:37at our age?
0:24:37 > 0:24:40- So there you go.- Lovely. Thanks very much.- Thank you.
0:24:40 > 0:24:43- So, overall, do you feel a little happier now?- Oh, definitely.
0:24:43 > 0:24:46- We can sleep tonight now. - Oh, fantastic.
0:24:46 > 0:24:50We can, because we know now we're secure, and it's all thanks to you.
0:24:50 > 0:24:53- Oh, that's part of the job. - Ah, thank you.
0:24:53 > 0:24:56'So, a few simple fixes to their security
0:24:56 > 0:25:00'and they're both feeling a whole lot safer. Tremendous.'
0:25:00 > 0:25:04The thing is, you know, we feel violated, in a lot of ways,
0:25:04 > 0:25:06that people came in here.
0:25:06 > 0:25:11But the thing is, since your people came here, your team,
0:25:11 > 0:25:15they've put at rest the worries that we've had
0:25:15 > 0:25:19and, you know, we feel safe in our own house.
0:25:21 > 0:25:23So, a happy household in Port Talbot.
0:25:23 > 0:25:27But has there been a result in Leeds? Over to Keeley.
0:25:33 > 0:25:35'The suspect police arrested in connection with
0:25:35 > 0:25:39'the burglary at Martin's flat was a man called Christian Shaw.
0:25:39 > 0:25:42'He was charged with burglary at Leeds Crown Court
0:25:42 > 0:25:44'and was sentenced to ten months in prison.
0:25:47 > 0:25:51'Life for Martin is getting back to normal, and today he's out for
0:25:51 > 0:25:56'a pub lunch with his friend Linden, and he's busy making travel plans.'
0:25:56 > 0:25:58When might you go to Edinburgh again, then?
0:25:58 > 0:26:00We're going up on Friday on the overnight coach,
0:26:00 > 0:26:03so overnight into Edinburgh for the day,
0:26:03 > 0:26:04then back again on Friday night.
0:26:04 > 0:26:08He's great to work with. He is a real character.
0:26:08 > 0:26:13I mean, it never fails to amaze me, the level of confidence that he has.
0:26:13 > 0:26:15'I mean, considering he can't see anything, it's amazing.
0:26:15 > 0:26:18'He's got a really good sense of humour,
0:26:18 > 0:26:21'and he gets around and functions incredibly well.'
0:26:21 > 0:26:25He's got a lot of confidence and things are improving for him.
0:26:27 > 0:26:31'So, Martin's on the mend, and he might gain even more confidence
0:26:31 > 0:26:34'if we've managed to fix the security flaws at his flat.
0:26:34 > 0:26:38'Time to check in with support officer Lee.'
0:26:38 > 0:26:40So, you gave it a five out of ten initially.
0:26:40 > 0:26:43We wanted to get that figure up. What do you reckon now?
0:26:43 > 0:26:45Definitely a nine out of ten with the measures that Neil's fitted.
0:26:45 > 0:26:48We've now got the anti-snap locks, we've got
0:26:48 > 0:26:52an alarm system with a fob that Martin can use
0:26:52 > 0:26:55and all the security film in the windows. A very good job.
0:26:55 > 0:26:58It's very, very hard and they'd have to make a lot of noise now to get
0:26:58 > 0:27:00into the property, and they'll alert people if they do that.
0:27:00 > 0:27:04A lot more happy, and Martin will be a lot less vulnerable now.
0:27:04 > 0:27:08'Brilliant news. And I can't wait to tell Martin.'
0:27:08 > 0:27:10Now, when Lee first came round to the house,
0:27:10 > 0:27:13he looked round at your windows and your doors and the security
0:27:13 > 0:27:15and he only gave you a five out of ten.
0:27:15 > 0:27:18- Mm-hm.- Now...
0:27:18 > 0:27:22- it's a nine out of ten. - Oh, that's better.- Yeah?- Better.
0:27:22 > 0:27:25- How do you feel about that? Is that good news?- Yeah, it's good news,
0:27:25 > 0:27:27yeah, nine out of ten for security, yeah.
0:27:27 > 0:27:30I feel very safe and very secure
0:27:30 > 0:27:33now that all the work's been carried out.
0:27:35 > 0:27:37'Just a few days ago,
0:27:37 > 0:27:40'Martin was feeling vulnerable after the break-in.
0:27:42 > 0:27:45'But now, following a few simple improvements,
0:27:45 > 0:27:49'his confidence has returned. It's really heart-warming.'
0:27:49 > 0:27:53So, I'd just like to say a big thank you to everybody that's helped,
0:27:53 > 0:27:58including the police, my neighbours, for all their support.
0:27:59 > 0:28:02Another great result for the police, another burglar jailed.
0:28:02 > 0:28:04That's what we want to see.
0:28:04 > 0:28:06That's right, and it's great to see Martin
0:28:06 > 0:28:10so pleased with the job that we did for him beefing up his security.
0:28:10 > 0:28:14- That's it from us for now. Until next time, bye-bye.- Bye for now.