0:00:02 > 0:00:03Every minute of every day,
0:00:03 > 0:00:05someone, somewhere is getting burgled.
0:00:08 > 0:00:10It doesn't sound good.
0:00:10 > 0:00:14With an average of 92 break-ins an hour, it's a huge problem.
0:00:19 > 0:00:21It never ceases to amaze me
0:00:21 > 0:00:24how much mess these burglars cause for people.
0:00:24 > 0:00:26For the victims of these crimes,
0:00:26 > 0:00:31it can take months or even years to overcome the trauma.
0:00:31 > 0:00:33Everywhere in the house is completely ransacked.
0:00:33 > 0:00:36Everything that we had stored was damaged.
0:00:36 > 0:00:37It's disgusting.
0:00:37 > 0:00:40You know, I don't have much myself.
0:00:40 > 0:00:44But in this series, we're fighting back against the burglar...
0:00:44 > 0:00:46Police, forcing entry! Police!
0:00:46 > 0:00:49..helping you to beef up your security...
0:00:49 > 0:00:50Here we go.
0:00:50 > 0:00:53..while the police catch the criminals.
0:00:55 > 0:00:57Oh, yeah, I feel safer now. A lot safer.
0:00:57 > 0:01:00Everything's going to be fine for you, isn't it?
0:01:00 > 0:01:04This is Break-In Britain - The Crackdown.
0:01:06 > 0:01:07Hello.
0:01:07 > 0:01:09Having your home burgled is never nice.
0:01:09 > 0:01:11When irreplaceable items are taken,
0:01:11 > 0:01:14it can leave the victims utterly distraught.
0:01:14 > 0:01:16That's right. Today I meet Muna,
0:01:16 > 0:01:20who's been burgled not once, not twice, but three times.
0:01:21 > 0:01:24This has happened in daylight.
0:01:24 > 0:01:29How dare they be so brave and brazen enough to do this in the daytime.
0:01:29 > 0:01:31Out of order. Out of order!
0:01:31 > 0:01:34That's shocking luck. But we are going to make her safe, aren't we?
0:01:34 > 0:01:36We're certainly going to do our best.
0:01:36 > 0:01:37And I'll be with police
0:01:37 > 0:01:40as they pay a surprise visit on some students.
0:01:40 > 0:01:43Now, they're amongst the most common victims of burglary.
0:01:45 > 0:01:48The police have found this house.
0:01:48 > 0:01:49It's mad, isn't it?
0:01:49 > 0:01:51You can just walk in off the street.
0:01:51 > 0:01:56In this instance, it's the police calling round, keeping you safe.
0:01:56 > 0:01:58But it could be a criminal ripping you off.
0:02:01 > 0:02:06Leeds was once home to one of the worst domestic burglary problems
0:02:06 > 0:02:07in the whole of the UK.
0:02:07 > 0:02:10However, the efforts of West Yorkshire Police
0:02:10 > 0:02:13have seen a great reduction in this type of crime.
0:02:14 > 0:02:18But one local resident has just discovered a break-in at their home.
0:02:45 > 0:02:48I've been called to a house just outside Leeds city centre
0:02:48 > 0:02:51to a lady who's been burgled for the third time,
0:02:51 > 0:02:54so goodness knows what state she's going to be in.
0:02:54 > 0:02:56Mum of two grown-up children, Muna,
0:02:56 > 0:03:00has spent the last 24 years working at a local school.
0:03:00 > 0:03:02She's an upstanding pillar of the community
0:03:02 > 0:03:06and strives to make a difference to the schoolchildren's lives.
0:03:06 > 0:03:08But, upon returning home from work,
0:03:08 > 0:03:10she's found the glass in her front door
0:03:10 > 0:03:12has been smashed by an intruder.
0:03:13 > 0:03:15You'd think they'd have a conscience, wouldn't you?
0:03:15 > 0:03:17A conscience to not do this,
0:03:17 > 0:03:20or go get help for whatever habit they've got,
0:03:20 > 0:03:22for whatever reason why they've done this.
0:03:27 > 0:03:31Normal people do not go round breaking into people's homes.
0:03:31 > 0:03:33You just don't do it.
0:03:34 > 0:03:36All of us work around here. All of us.
0:03:36 > 0:03:41We're a working community, an educated community.
0:03:41 > 0:03:43Muna's clearly upset.
0:03:43 > 0:03:45It's a situation she knows all too well.
0:03:47 > 0:03:50This is the second, third time it's happened.
0:03:50 > 0:03:52If I lock the door properly, the house is secure,
0:03:52 > 0:03:54I've had the windows changed.
0:03:54 > 0:03:57I pay my insurance, I pay my way, I pay my taxes.
0:03:57 > 0:03:59I'm beyond despair now.
0:03:59 > 0:04:02I just don't know what else to do, don't know what else to think.
0:04:02 > 0:04:05Fed up. I'm so annoyed. I'm calm.
0:04:06 > 0:04:10Muna has a strong message to give the people
0:04:10 > 0:04:12who have wreaked havoc on her home.
0:04:12 > 0:04:15Stop robbing people.
0:04:15 > 0:04:18Stop it. Go and get a job.
0:04:18 > 0:04:21Muna's frustration with the break-in
0:04:21 > 0:04:23has really taken a toll on her good nature.
0:04:23 > 0:04:27I teach young people to respect people, respect space -
0:04:27 > 0:04:30don't steal, don't take without asking.
0:04:32 > 0:04:34Therein lies my sermon.
0:04:34 > 0:04:37Being burgled once is enough for anyone,
0:04:37 > 0:04:39but three times is beyond belief.
0:04:39 > 0:04:42I can really feel Muna's anger.
0:04:42 > 0:04:46It's horrible knowing that somebody has been in my house,
0:04:46 > 0:04:49who I don't know, who I've not invited in.
0:04:49 > 0:04:52It's horrible. I feel violated.
0:04:52 > 0:04:54This is supposed to be somewhere that's safe for me
0:04:54 > 0:04:59and when my children come home, and it doesn't feel like that right now.
0:04:59 > 0:05:03- And you live here on your own? - Yes. Me and my cat.
0:05:03 > 0:05:05This has happened in daylight.
0:05:05 > 0:05:10How dare they be so brave and brazen enough to do this in the daytime!
0:05:10 > 0:05:12Out of order. Out of order!
0:05:13 > 0:05:16Burglaries during the daytime are not uncommon.
0:05:16 > 0:05:19It happens in 41% of cases.
0:05:19 > 0:05:24PC Luke Riddle takes me through how the burglars managed to get in.
0:05:24 > 0:05:27As we can see, we've noticed there is an indentation
0:05:27 > 0:05:29on the wooden frame here,
0:05:29 > 0:05:31and the beading that goes in was also dented.
0:05:31 > 0:05:34It looks like they've used a tool to jemmy in
0:05:34 > 0:05:37and then forced the glass, causing it to shatter.
0:05:37 > 0:05:40- And they've left the tool, haven't they?- They have, thankfully.
0:05:40 > 0:05:44We noticed it dropped down the back here, just behind the door.
0:05:44 > 0:05:47That's been recovered by our Scenes Of Crime.
0:05:47 > 0:05:48It never ceases to amaze me
0:05:48 > 0:05:51how much mess these burglars cause for people.
0:05:51 > 0:05:54Can you imagine coming home to this?
0:05:56 > 0:06:00How do you feel, sat in your home now after this has happened?
0:06:00 > 0:06:01Vulnerable.
0:06:01 > 0:06:03Scared.
0:06:03 > 0:06:04Praying that they don't come back.
0:06:04 > 0:06:07You think they will? Are you actually fearful?
0:06:07 > 0:06:09This is the third time.
0:06:10 > 0:06:13I try to be a good role model.
0:06:13 > 0:06:16The whole community, we try to be a good role model.
0:06:16 > 0:06:17I watch them, daily.
0:06:17 > 0:06:20There's so many beautiful people in this area
0:06:20 > 0:06:22that come from all around the world
0:06:22 > 0:06:25and we work, live, play, laugh together.
0:06:25 > 0:06:27Do I look like I'm laughing now?
0:06:27 > 0:06:30Muna is a big part of this close-knit community
0:06:30 > 0:06:34and it's so sad to see her looking so dejected.
0:06:34 > 0:06:37I don't think they realise what they do to people.
0:06:37 > 0:06:39I feel sick in my stomach.
0:06:39 > 0:06:42What would you say to them if they were here now?
0:06:42 > 0:06:44Go and get a job.
0:06:46 > 0:06:49We really need to help Muna out with this.
0:06:49 > 0:06:51We want to do two things here.
0:06:51 > 0:06:54We want to make sure that you feel safe here
0:06:54 > 0:06:56because it's not on for you not to feel safe in your own home,
0:06:56 > 0:07:00and, two, we want to make it as difficult as possible
0:07:00 > 0:07:03for anyone to break into this house again. You know?
0:07:03 > 0:07:05Three times is more than enough.
0:07:05 > 0:07:08So what we're going to do is we're going to get our security guy
0:07:08 > 0:07:12to come round, look around the place and sort it out for you.
0:07:12 > 0:07:15- Thank you.- You're welcome. We'll sort it out.
0:07:15 > 0:07:18- That would be a help.- I hate to see this, I can feel how angry you are.
0:07:18 > 0:07:21- So we'll get this sorted. - Thank you.- You're welcome.
0:07:24 > 0:07:25I don't think I've met anyone
0:07:25 > 0:07:28who's been as emotional about a burglary as Muna has.
0:07:28 > 0:07:31She's sick to the back teeth of it happening to her.
0:07:31 > 0:07:35Hopefully we're going to come back tomorrow and sort the house out.
0:07:38 > 0:07:40Time to call in expert opinion.
0:07:40 > 0:07:44I'm hoping that crime reduction officer Nick Whitcombe
0:07:44 > 0:07:48can shed some light on why it's been third time unlucky for Muna.
0:07:48 > 0:07:51And it's not long before he spots a home security no-no.
0:07:51 > 0:07:52HE TUTS
0:07:52 > 0:07:55I know. And that's what I said. I said to my son, "Oh, my God, look,
0:07:55 > 0:07:58"they've used that and they could easily have used that."
0:07:58 > 0:08:01They could have used that, cos that's the first thing I...
0:08:01 > 0:08:04- Before you came home, I opened this. - I know. I know. I know. Don't.
0:08:04 > 0:08:07- My mum will just go up the wall. - Padlock it.- I know.
0:08:07 > 0:08:11Nick's top tip is to lock away anything that can be used
0:08:11 > 0:08:12to break into your house.
0:08:12 > 0:08:14The burglar's gone for the weak point.
0:08:14 > 0:08:17Is it my fault for choosing a big, glass door?
0:08:17 > 0:08:19It's not your fault at all, no, it's his fault.
0:08:19 > 0:08:21But you can secure it.
0:08:21 > 0:08:25The glass in here isn't security glass.
0:08:25 > 0:08:27Nick thinks that changing the lock barrel
0:08:27 > 0:08:29will make this door even more secure.
0:08:31 > 0:08:34This is what a burglar looks at as he walks past.
0:08:34 > 0:08:37As he's out doing his shopping for the day, he's thinking,
0:08:37 > 0:08:39"Which house shall I use?"
0:08:39 > 0:08:44You need to make your house look unattractive to the burglar.
0:08:45 > 0:08:48Time for Nick's security rating on the house as it is.
0:08:50 > 0:08:56This place needs to look shiny and new and we need an alarm box on it.
0:08:56 > 0:08:59There's not many houses got alarm boxes on here.
0:08:59 > 0:09:01This one needs to stand out because of its location.
0:09:01 > 0:09:05It could be made to look far more secure from the outside.
0:09:05 > 0:09:09That's what we are looking to do, and it'll make Muna, the occupant,
0:09:09 > 0:09:11feel an awful lot better.
0:09:12 > 0:09:15As it is now, I'm giving it...
0:09:15 > 0:09:17four.
0:09:17 > 0:09:18That's a really low score but,
0:09:18 > 0:09:23given that Muna's been burgled three times, it's not that surprising.
0:09:23 > 0:09:25But what will Muna make of it?
0:09:25 > 0:09:27I'm gutted...
0:09:28 > 0:09:30..in the sense I can only do
0:09:30 > 0:09:36what I can do in the constraint of what I know, and the finances.
0:09:36 > 0:09:40So, yeah, I do feel pretty glum it's only a four.
0:09:40 > 0:09:43I do wish it was a nine.
0:09:43 > 0:09:45I want to stop the burglar.
0:09:45 > 0:09:47I don't want him to come and do what he's done,
0:09:47 > 0:09:49cos they've taken things that's mine.
0:09:52 > 0:09:53In the aftermath of the break-in,
0:09:53 > 0:09:57Muna has discovered that there were some precious handwritten memoirs
0:09:57 > 0:09:59in the laptop bag, which were stolen.
0:10:00 > 0:10:03Muna, who's one of six children,
0:10:03 > 0:10:06had started to put together her mother's life story.
0:10:08 > 0:10:10She wants to write a book about her journey
0:10:10 > 0:10:14when she came from the Caribbean, from Montserrat,
0:10:14 > 0:10:16to England in the '60s,
0:10:16 > 0:10:19And she'd started writing this
0:10:19 > 0:10:24and she asked all of us to help her and type it up on the computer.
0:10:24 > 0:10:26Given that my brother had not long passed away,
0:10:26 > 0:10:28I just haven't had the chance to.
0:10:28 > 0:10:31But all those papers are inside the case.
0:10:31 > 0:10:35Muna's 78-year-old mum doesn't have the memory she once had
0:10:35 > 0:10:37and so it'll be really difficult
0:10:37 > 0:10:40for the family to get back what's been lost.
0:10:40 > 0:10:42It's just paper and they'll just throw it,
0:10:42 > 0:10:46they probably wouldn't even understand what they're reading,
0:10:46 > 0:10:48but it's really important to us.
0:10:48 > 0:10:52It's always devastating when irreplaceable things are stolen,
0:10:52 > 0:10:54and losing precious items
0:10:54 > 0:10:57can have a more profound effect on the victim
0:10:57 > 0:10:59than the break-in itself.
0:10:59 > 0:11:02Hopefully our security upgrade will go some way
0:11:02 > 0:11:04to easing Muna's anguish.
0:11:04 > 0:11:07In the meantime, Dan is down in South Wales
0:11:07 > 0:11:09on a crime-prevention mission.
0:11:13 > 0:11:16Swansea, home of beautiful beaches,
0:11:16 > 0:11:19Premier League football,
0:11:19 > 0:11:21and more than 20,000 students.
0:11:22 > 0:11:25But students, with their hi-tech lifestyles,
0:11:25 > 0:11:29are more likely to have their personal property stolen.
0:11:29 > 0:11:33Today is Operation Red Rock, so just so you know what it's all about.
0:11:33 > 0:11:36This South Wales police team are running an operation
0:11:36 > 0:11:39to raise awareness among the student population...
0:11:39 > 0:11:42and they're letting me tag along.
0:11:42 > 0:11:44We've done the crime-pattern analysis
0:11:44 > 0:11:48and it shows there are two peaks for student crime in the Swansea area.
0:11:48 > 0:11:50One is when the students first arrive
0:11:50 > 0:11:54and the other peak for crime occurs just after Christmas,
0:11:54 > 0:11:57after the Christmas breaks when the students come back
0:11:57 > 0:11:59and they've had their Christmas presents.
0:11:59 > 0:12:03So this is why the operation is going ahead now.
0:12:03 > 0:12:05We've also got local residents,
0:12:05 > 0:12:09and it's really important that they get the message as well.
0:12:09 > 0:12:11Any questions?
0:12:11 > 0:12:12Thank you.
0:12:18 > 0:12:22Crime Reduction Officer Tony Payne is the man in the know
0:12:22 > 0:12:23when it comes to staying safe.
0:12:25 > 0:12:28Students are quite vulnerable because, of course,
0:12:28 > 0:12:31they're on their own quite often for the first time
0:12:31 > 0:12:35- and life lessons can be very hard to learn.- Yeah.
0:12:35 > 0:12:38And there's a reason why student houses
0:12:38 > 0:12:40are often targeted by low lives.
0:12:41 > 0:12:44These tend to be houses in multiple occupation,
0:12:44 > 0:12:47and what happens is five people will live there,
0:12:47 > 0:12:50one person will forget to lock the door, leave a window open,
0:12:50 > 0:12:54and that creates the vulnerability and the opportunity for a criminal.
0:12:54 > 0:12:58How many burglaries happen when the door is unlocked?
0:12:58 > 0:13:03It can be up to 40% of the time that doors and windows are left open
0:13:03 > 0:13:07and there's no sign of forced entry when we're investigating the crime.
0:13:07 > 0:13:10Burglars are out there looking for the opportunity.
0:13:10 > 0:13:13And if you try a door handle and it's open,
0:13:13 > 0:13:16you're three quarters of the way to committing the crime.
0:13:16 > 0:13:18That means in many break-ins
0:13:18 > 0:13:22the burglar doesn't actually have to break in and, according to Tony,
0:13:22 > 0:13:26walk-in burglaries are far more common in student houses.
0:13:26 > 0:13:27That's a worry.
0:13:29 > 0:13:32And it's not just unlocked houses he's looking for.
0:13:32 > 0:13:35He's spotted another area of concern.
0:13:35 > 0:13:36As we were walking past the car,
0:13:36 > 0:13:40I spotted a white lead connected from the radio.
0:13:40 > 0:13:42It's an older car radio and there's an accessory
0:13:42 > 0:13:45plugged into the radio, possibly an MP3 player.
0:13:45 > 0:13:49- You can see the empty box on the back seat.- Yeah.
0:13:49 > 0:13:52Criminals window shop and that's exactly the sort of thing that
0:13:52 > 0:13:56would encourage a criminal to break a window, reach in, grab and run.
0:13:56 > 0:13:59Unplug them, keep them out of sight,
0:13:59 > 0:14:02cos if I can see them, a criminal certainly can.
0:14:02 > 0:14:04Now, electronics are a lot cheaper these days,
0:14:04 > 0:14:07sat navs and things like that that would go in a car.
0:14:07 > 0:14:09Now, there's a perception that maybe crooks
0:14:09 > 0:14:12- aren't that bothered about them any more. Is that true?- Not really.
0:14:12 > 0:14:16Unfortunately, a sat nav that's £75 in the shop
0:14:16 > 0:14:19can be worth £20 in the pocket of the criminal.
0:14:19 > 0:14:21They're opportunists.
0:14:21 > 0:14:24They'll take the opportunity to steal what they can, to sell it,
0:14:24 > 0:14:27cos it's the money they're after.
0:14:27 > 0:14:29This type of operation is crucial
0:14:29 > 0:14:33for spreading the most simple of crime-prevention messages -
0:14:33 > 0:14:35that's to lock your door.
0:14:35 > 0:14:38We'll be back later to see how Tony and his team are getting on.
0:14:43 > 0:14:45Earlier in Leeds, I met Muna,
0:14:45 > 0:14:47who'd been burgled for the third time.
0:14:47 > 0:14:51Among the things taken were some precious handwritten memoirs
0:14:51 > 0:14:54Muna had started writing with her mum.
0:14:54 > 0:14:56We can't let this happen again,
0:14:56 > 0:15:00so time to call on security expert Neil Goldup
0:15:00 > 0:15:02to give the place an uplift.
0:15:03 > 0:15:05Hi, Neil, it's Keeley.
0:15:06 > 0:15:08Hello, I'm all right, thank you.
0:15:08 > 0:15:11I've been to see a lady who's been burgled three times
0:15:11 > 0:15:14so we really need your help and, actually, Nick's given her
0:15:14 > 0:15:17a four out of ten, so you've got your work cut out a little bit.
0:15:22 > 0:15:24Brilliant. You might need to really dig deep
0:15:24 > 0:15:26in your box of tricks this time.
0:15:28 > 0:15:30Thank you. See you soon.
0:15:30 > 0:15:33We'll have Muna's place safe as houses in no time.
0:15:34 > 0:15:36THEY SING
0:15:36 > 0:15:40Muna works at the local school and really loves spending time
0:15:40 > 0:15:43with young children, teaching them right from wrong.
0:15:43 > 0:15:46She also helps to bring out their musical side.
0:15:46 > 0:15:49From 1995, we started the choir.
0:15:49 > 0:15:53We sang for Nelson Mandela when he came. We were honoured,
0:15:53 > 0:15:57And also honoured to sing for the Queen at the Leeds Arena.
0:15:57 > 0:15:59THEY SING
0:16:03 > 0:16:06It just helps you to be a strong person, to be a proud person,
0:16:06 > 0:16:08to share what you've learned.
0:16:08 > 0:16:12And when the going gets tough, there's always something else
0:16:12 > 0:16:13that you can kind of turn back to
0:16:13 > 0:16:15and it just lifts your spirit,
0:16:15 > 0:16:17especially when the good Lord is with you
0:16:17 > 0:16:20and he's helping you along the way. It's just great.
0:16:20 > 0:16:22Being around the young children
0:16:22 > 0:16:25has really put a song in Muna's heart at this difficult time.
0:16:25 > 0:16:27THEY SING
0:16:27 > 0:16:30So when that horrible person came and did what they did,
0:16:30 > 0:16:33and took from my house, these gorgeous people
0:16:33 > 0:16:36are the ones that we are teaching, these are the future of tomorrow.
0:16:36 > 0:16:39So I'm here, looking after these gorgeous people -
0:16:39 > 0:16:41they're only little people -
0:16:41 > 0:16:44and none of these children, they wouldn't take without consent.
0:16:44 > 0:16:46Are you crazy?
0:16:46 > 0:16:49Muna's passion for making a difference
0:16:49 > 0:16:53by educating the next generation is really admirable.
0:16:53 > 0:16:54You know, as my mum always says,
0:16:54 > 0:16:57something good has to come out of something bad.
0:16:57 > 0:17:00Always look for it, because it's there.
0:17:00 > 0:17:02It's amazing to see Muna being so positive
0:17:02 > 0:17:07and it's no wonder those adorable children have lifted her spirits.
0:17:09 > 0:17:12Hopefully Neil and I can make her feel even better.
0:17:12 > 0:17:13- Hello.- Hello.
0:17:13 > 0:17:15You'll never carry all this on your own,
0:17:15 > 0:17:18never mind fit it all on your own, so I've come to help!
0:17:18 > 0:17:19Well, thanks for that.
0:17:19 > 0:17:22- It's like Aladdin's cave in here.- Sh!
0:17:22 > 0:17:25Don't worry, I've got it all.
0:17:25 > 0:17:27So... Oh! Put that down.
0:17:27 > 0:17:29What bag of tricks have we got today?
0:17:29 > 0:17:32What are you going to do for Muna? I think she's really concerned.
0:17:32 > 0:17:34This is the third time now she's been burgled.
0:17:34 > 0:17:37Right, well, first of all, we'll make sure it doesn't happen again.
0:17:37 > 0:17:39We're going to put an alarm system in for her,
0:17:39 > 0:17:43upgrade the locks on this door, new window locks,
0:17:43 > 0:17:45have a look at anti-climb paint,
0:17:45 > 0:17:48definitely secure this, cos this has got all the tools in,
0:17:48 > 0:17:51- and were going to put this new thing up.- Oh, look at this!
0:17:51 > 0:17:55- A little friend for you. - It's a light.- It's cute, isn't it?
0:17:56 > 0:18:00- First things first, let's get this lock sorted.- Yeah.
0:18:00 > 0:18:02So this kind of lock would just snap in the middle and fall out.
0:18:02 > 0:18:05- Yeah, very easily. Very easily. - What's this one called?
0:18:05 > 0:18:07This one is a TS 007 three-star standard.
0:18:07 > 0:18:11- The James Bond of locks. - Definitely, yeah.- Right.
0:18:11 > 0:18:14James Bond is a great way of remembering this anti-snap lock.
0:18:14 > 0:18:18Ask for the TS 007 three-star if you're upgrading your own.
0:18:18 > 0:18:21They cost around £35 from most hardware stores.
0:18:23 > 0:18:24Now it's a secure door.
0:18:27 > 0:18:30Neil is securing the tool shed right by the front door
0:18:30 > 0:18:33so that Muna isn't giving unwanted visitors
0:18:33 > 0:18:34a means to commit the crime.
0:18:36 > 0:18:38She doesn't currently have an alarm
0:18:38 > 0:18:41so that's definitely being ticked off the list.
0:18:44 > 0:18:48These door contacts are a good way of detecting any intruders.
0:18:48 > 0:18:50ALARM WAILS
0:18:51 > 0:18:54And these trusty sash jammers will secure the windows
0:18:54 > 0:18:57so they can't be easily opened from the outside.
0:18:59 > 0:19:03Even though Muna's latest break-in was during the daytime,
0:19:03 > 0:19:05we're fitting a snazzy and very bright
0:19:05 > 0:19:07battery-operated security light.
0:19:07 > 0:19:10No burglar likes being in the spotlight, after all.
0:19:12 > 0:19:16- Oh. Well, I know that works, don't I?- It's blinding.
0:19:16 > 0:19:20- That is really, really bright. - It is, yeah, thanks(!)
0:19:20 > 0:19:22- And that's the good thing about this.- Yeah.
0:19:22 > 0:19:24Cos lots of the security lights, well, they don't...
0:19:24 > 0:19:26You've got to feed the wire through the house,
0:19:26 > 0:19:29take the floorboards up, it's a bit inconvenient sometimes.
0:19:29 > 0:19:32This is a really good, quick and effective piece of security
0:19:32 > 0:19:34we're going to be putting up.
0:19:37 > 0:19:40Our security assessment showed a weak spot
0:19:40 > 0:19:44on Muna's easy-to-reach roof, and the unwanted visitors
0:19:44 > 0:19:47from her previous brush with burglary climbed up this way.
0:19:47 > 0:19:51But Neil has a sticky solution to stop it happening again.
0:19:51 > 0:19:54Oh. Wow.
0:19:54 > 0:19:57It's horrible stuff to put on, but it's very effective.
0:19:57 > 0:19:59Don't get it on any of your clothes
0:19:59 > 0:20:01cos, if you do, you'll have to throw it away.
0:20:01 > 0:20:03- That's the point of it, isn't it?- Yeah.
0:20:03 > 0:20:06- And it doesn't dry, it stays this consistency?- No.
0:20:06 > 0:20:09If you put a good, thick coat on, it's never dries.
0:20:09 > 0:20:11It goes crusty but underneath it's still wet,
0:20:11 > 0:20:13so it lasts a long, long time.
0:20:13 > 0:20:16This is going to really put someone off.
0:20:16 > 0:20:19This anti-climb paint is just the job
0:20:19 > 0:20:22to stop potential burglars in their tracks.
0:20:22 > 0:20:24I certainly wouldn't fancy being covered in this stuff.
0:20:24 > 0:20:28It can be picked up from around £10 for a small tin.
0:20:29 > 0:20:32Cos as soon as somebody gets on there and gets a bit on them,
0:20:32 > 0:20:35- they're giving up, aren't they? - That's right, yeah.
0:20:35 > 0:20:37They'll find it on them, they'll slide off it.
0:20:37 > 0:20:38Burglars take their chance, don't they?
0:20:38 > 0:20:43- They shouldn't be up here doing it. - Put a thick coat on.- I will do.
0:20:43 > 0:20:45Make sure you stay in the lines as well.
0:20:45 > 0:20:48- NEIL LAUGHS - I'm sure that gungy paint
0:20:48 > 0:20:51will raise the roof on Muna's security score.
0:20:51 > 0:20:52Good work, Keeley.
0:20:54 > 0:20:57I'm over in Swansea, and on a mission to spread
0:20:57 > 0:21:01the good security word among the student population.
0:21:01 > 0:21:03The team are checking for simple security slips,
0:21:03 > 0:21:06like forgetting to lock your front door.
0:21:06 > 0:21:09And it's not long before the police come across
0:21:09 > 0:21:12an open invite to potential criminals.
0:21:12 > 0:21:13Open.
0:21:14 > 0:21:17Yeah, we've got a three-storey property, five bedrooms,
0:21:17 > 0:21:21three of which are locked. Two bedrooms insecure.
0:21:21 > 0:21:25Quantities inside, you've got a computer system, iPad, iPhone,
0:21:25 > 0:21:27usual electronics.
0:21:27 > 0:21:30You've got the lounge open here, telly, music system.
0:21:30 > 0:21:34- So, basically, for a burglar, this is just like a shop.- Yeah.
0:21:34 > 0:21:35You walk in off the street.
0:21:35 > 0:21:39Yeah, I've been on three storeys, nobody's... Nobody here.
0:21:39 > 0:21:40I could have...
0:21:40 > 0:21:43If I was a burglar, it would have been easy pickings today.
0:21:43 > 0:21:44And this is why they target the area.
0:21:44 > 0:21:47This isn't the first time it's happened, obviously.
0:21:47 > 0:21:49And this is why we're here, you know,
0:21:49 > 0:21:51to try and reiterate that to the students.
0:21:51 > 0:21:52You've got to lock your doors.
0:21:52 > 0:21:56- It's something so simple, but they don't do it.- I'm stunned. Honest.
0:21:56 > 0:22:00I've just got to make a phone call now to the management agency.
0:22:00 > 0:22:03I'm genuinely shocked at how easy it can be
0:22:03 > 0:22:05for crooks to strike it lucky.
0:22:05 > 0:22:08It can happen, a burglar can walk in off the street...
0:22:10 > 0:22:14- Just doing exactly the same thing now.- What have you found here?
0:22:15 > 0:22:17Another one with the door open.
0:22:17 > 0:22:22My colleague is just checking now to see if there's anybody in the house.
0:22:22 > 0:22:23Shall we have a look?
0:22:23 > 0:22:26This house is just a few doors down.
0:22:26 > 0:22:28But luckily this time there's someone home.
0:22:28 > 0:22:31We're just doing a crime operation in the area,
0:22:31 > 0:22:36- making people aware that insecure premises...- You tried the front door?
0:22:36 > 0:22:39- We tried the front door. - OK, fair enough.
0:22:39 > 0:22:42Were you surprised to see the police coming through your door?
0:22:42 > 0:22:44Yes, certainly was, yeah.
0:22:44 > 0:22:48I mean, we do see them on patrol here quite often but, yeah,
0:22:48 > 0:22:51his head stuck through the door was a bit of a surprise.
0:22:51 > 0:22:52You wouldn't expect a burglar
0:22:52 > 0:22:55to just walk through your front door and...
0:22:55 > 0:22:59Walk out with my stuff? No. Certainly not. Yeah.
0:22:59 > 0:23:03So from now on do you reckon you'll be locking your front door?
0:23:03 > 0:23:06Yeah, I'll think about it more, certainly. Yeah.
0:23:07 > 0:23:10Even if you're at home, it's an idea to keep your doors locked.
0:23:10 > 0:23:12Better safe than sorry.
0:23:12 > 0:23:15All in all, it's been a successful operation,
0:23:15 > 0:23:19and Tony has some wise parting words.
0:23:19 > 0:23:22It's so important that you think about security
0:23:22 > 0:23:25and you make sure that a criminal can't do that.
0:23:25 > 0:23:28We don't want to make it too easy for them.
0:23:28 > 0:23:31In this instance, it's the police calling round, keeping you safe,
0:23:31 > 0:23:34but it could be a criminal ripping you off.
0:23:40 > 0:23:42Back in Leeds and, unfortunately,
0:23:42 > 0:23:46the police investigation into Muna's break-in has drawn a blank.
0:23:46 > 0:23:49But hopefully we can right some wrongs
0:23:49 > 0:23:52with the security uplift we've done.
0:23:52 > 0:23:56Let's see what Crime Reduction Officer Nick makes of the changes.
0:23:56 > 0:23:59So what are your first impressions of the security upgrade?
0:23:59 > 0:24:02Same sort of thing that a burglar would think.
0:24:02 > 0:24:04Walks up or down this little alleyway here,
0:24:04 > 0:24:07looks at this house and thinks, "Shall I? Shan't I?
0:24:07 > 0:24:09"No, I'll not bother,
0:24:09 > 0:24:12"because it's got what looks like a brand-new alarm box,
0:24:12 > 0:24:13"looks like it works."
0:24:13 > 0:24:17So he knows if he got in the house he wouldn't have long,
0:24:17 > 0:24:20bells would be ringing, so he'd be drawing attention to himself.
0:24:20 > 0:24:26Secondly, there's some sticky gunge-grease there,
0:24:26 > 0:24:31because Muna was concerned about people climbing onto the roof,
0:24:31 > 0:24:32as they have done in the past.
0:24:32 > 0:24:38So that will make a good mess of the burglar's clothing. So, yeah.
0:24:40 > 0:24:42It's sounding good so far.
0:24:45 > 0:24:51So this little fellow here is a very bright security light.
0:24:51 > 0:24:53That wasn't sufficient.
0:24:53 > 0:24:56We need something that the burglar will see
0:24:56 > 0:25:01and be impressed by, from a distance, before they get here.
0:25:01 > 0:25:03This is where they need to feel uncomfortable.
0:25:03 > 0:25:07This is going to really light whoever is stood here up.
0:25:07 > 0:25:10I've noticed you're already looking at this.
0:25:10 > 0:25:15This is all about removing the means to commit crime
0:25:15 > 0:25:18so that the burglar has to bring their own tools with them,
0:25:18 > 0:25:22so that they run the risk of getting caught on the way to a crime.
0:25:22 > 0:25:24Obviously the glass isn't in yet.
0:25:24 > 0:25:26This is going to be done in a few days' time,
0:25:26 > 0:25:28and Neil's promised to come back
0:25:28 > 0:25:30and put some laminate sheeting on there as well,
0:25:30 > 0:25:33cos this is how the burglar got in, they smashed through the window.
0:25:33 > 0:25:35So that's going to make that secure as well,
0:25:35 > 0:25:38so it's going to be a pretty good door in the end.
0:25:38 > 0:25:39It is a good-quality door.
0:25:39 > 0:25:44The weakness was the window, simply because it was safety glass
0:25:44 > 0:25:48and not security glass, and it holds the glass in place.
0:25:48 > 0:25:52So, with everything in place, what's Nick's new security score?
0:25:53 > 0:25:56Are you willing to give her a few extra points?
0:25:56 > 0:25:58Cos let's be honest, four out of ten?
0:25:59 > 0:26:02That was bad. That was shocking.
0:26:02 > 0:26:04She could knock on the door of an eight.
0:26:04 > 0:26:05- An eight?- An eight?
0:26:05 > 0:26:09That's pretty good going - doubling the original score.
0:26:09 > 0:26:14- You must be happy with that. - Well, not as happy as Muna.
0:26:14 > 0:26:16Not as happy as Muna.
0:26:16 > 0:26:20She's very much better off than she was.
0:26:20 > 0:26:22He's a tough cookie, but I can tell
0:26:22 > 0:26:25Nick is secretly pleased with the difference to Muna's.
0:26:25 > 0:26:28I hope the lady of the house feels the same.
0:26:28 > 0:26:31- It has affected you, hasn't it? - It's been rubbish.
0:26:31 > 0:26:34My sleep's been upside down.
0:26:34 > 0:26:36I'm constantly looking out of the window all the time,
0:26:36 > 0:26:38constantly looking back
0:26:38 > 0:26:40and making sure I've locked the gate, locked the car door.
0:26:40 > 0:26:44I'm getting there, step by step, day by day.
0:26:44 > 0:26:47So, originally you got a four.
0:26:47 > 0:26:49He's put it up...
0:26:50 > 0:26:53- ..to an eight.- Yay!- Yeah?
0:26:53 > 0:26:57- Yay!- I think that's pretty good. It's double what you originally got.
0:26:57 > 0:27:00- I feel good.- Yeah? - I feel good. Thank you so much.
0:27:00 > 0:27:03- You're more than welcome. - I will try my best.
0:27:03 > 0:27:07- Come round again for a cuppa.- We'll be back for a cup of tea, yeah.
0:27:07 > 0:27:08Thank you so much.
0:27:08 > 0:27:15It does help to restore my faith in humans, that we can be safe.
0:27:15 > 0:27:16Thank you.
0:27:17 > 0:27:22- Right, Muna, thank you ever so much. Oh, it works.- Yay!- Yay!
0:27:22 > 0:27:24- Bye.- See you.
0:27:27 > 0:27:29Well, we can't help Muna replace what she's lost,
0:27:29 > 0:27:31but hopefully the improvements that we've made
0:27:31 > 0:27:33mean that it won't happen again.
0:27:33 > 0:27:35Those children in the choir,
0:27:35 > 0:27:37they'll really help lift her spirits, I'm sure.
0:27:37 > 0:27:38They were fantastic.
0:27:38 > 0:27:41And I'm sure our students will be a lot more switched on,
0:27:41 > 0:27:42protecting their stuff
0:27:42 > 0:27:45and keeping an eye on who's coming and going from their house.
0:27:45 > 0:27:48Absolutely. That's it for today. Until next time...
0:27:48 > 0:27:49- Ta-ra for now.- Bye-bye.