0:00:02 > 0:00:04We're looking at changes to policing and prisons
0:00:04 > 0:00:06since the Queen came to the throne 60 years ago.
0:00:06 > 0:00:10Today, how traffic police discover the dangerous things
0:00:10 > 0:00:12truckers get up to while in their cabs driving.
0:00:15 > 0:00:18He's sorting his mobile phone out, putting the battery in.
0:00:18 > 0:00:20No arms on the steering wheel at all.
0:00:22 > 0:00:25And we get inside the shoes of a killer.
0:00:25 > 0:00:28The moment a scientist turned detective
0:00:28 > 0:00:30to help convict a serial rapist.
0:00:48 > 0:00:51In the early '80s, London was gripped by fear
0:00:51 > 0:00:53of a man they called the Railway Rapist.
0:00:53 > 0:00:56He struck close to stations in the South of England.
0:00:56 > 0:01:00Police had lots of facts and details about the crimes but no leads.
0:01:00 > 0:01:02A new approach was needed.
0:01:05 > 0:01:08For weeks, the story dominated the news.
0:01:08 > 0:01:12Good evening. The headlines at 6 o'clock. Police are hunting...
0:01:12 > 0:01:15- ..for a dangerous man on the loose. - ..a string of rapes.
0:01:15 > 0:01:16It started in 1982.
0:01:16 > 0:01:20Such stranger attacks are the stuff of horror movies and nightmares.
0:01:20 > 0:01:25Women attacked and raped near train stations in North London.
0:01:25 > 0:01:28Detectives believe they have a new clue.
0:01:28 > 0:01:30The attacks continued for three years
0:01:30 > 0:01:34and the so-called Railway Rapist became the Railway Killer.
0:01:36 > 0:01:40In the last three attacks that we know of he has killed the victims.
0:01:40 > 0:01:44Being a psychopath, he won't stop until he's caught.
0:01:45 > 0:01:49The police linked 27 rapes in alleyways and roadsides,
0:01:49 > 0:01:52first in a small area then spread out.
0:01:52 > 0:01:56Some victims reported two attackers and others just one.
0:01:56 > 0:02:00Then, in 1985, the first murder.
0:02:00 > 0:02:0419-year-old Alison Day was strangled and sexually assaulted
0:02:04 > 0:02:07after taking a train to meet her boyfriend at Hackney Wick.
0:02:07 > 0:02:12Four months later, a Dutch girl aged 15, Maartje Tamboezer,
0:02:12 > 0:02:15was raped and strangled while cycling
0:02:15 > 0:02:18near a railway line near her home in West Horsley.
0:02:18 > 0:02:22Unable to make headway, the police changed tactics.
0:02:22 > 0:02:24They approached a social psychologist
0:02:24 > 0:02:28who might be able to profile the offender and narrow the search.
0:02:28 > 0:02:32Professor David Cantor had no prior contact with crime.
0:02:32 > 0:02:34All he wanted was the facts.
0:02:34 > 0:02:36He thought what could help him
0:02:36 > 0:02:41was market research he'd conducted into how shoppers chose biscuits.
0:02:42 > 0:02:46Exactly the same psychological and statistical problems
0:02:46 > 0:02:51applied to criminal behaviour. When the police approached me and said,
0:02:51 > 0:02:56"Can you help us catch this man before he kills again?"
0:02:56 > 0:03:02I was thinking about HOW he was going about the crimes rather than WHY.
0:03:02 > 0:03:09Soon afterwards a newlywed television secretary, 29-year-old Anne Lock, vanished.
0:03:09 > 0:03:11After leaving work at London Weekend
0:03:11 > 0:03:16she took the tube and train to her home in Brookmans Park in May, 1986.
0:03:16 > 0:03:20Her bicycle was still padlocked to a fence where she'd left it.
0:03:20 > 0:03:24But this disappearance wasn't initially linked to the investigation.
0:03:24 > 0:03:27Professor Cantor was concentrating on the rapes.
0:03:27 > 0:03:29He was pinpointing one offender
0:03:29 > 0:03:33and believed the killings were happening away from where the suspect was living.
0:03:34 > 0:03:39I realised that what the police ought to do, in a sense,
0:03:39 > 0:03:45was to run the film backwards and to focus on that area in 1982 in Kilburn
0:03:45 > 0:03:49where the offences had started.
0:03:49 > 0:03:54The early crimes were more opportunistic and therefore less thought-through.
0:03:54 > 0:03:58Therefore as he became more committed to thinking about the crimes
0:03:58 > 0:04:01and thinking how he was going to get away with them
0:04:01 > 0:04:05and go to places where he was less likely to be recognised, he was moving further away from that.
0:04:05 > 0:04:09Meanwhile, the search for newlywed Anne Lock continued
0:04:09 > 0:04:13and when, two months after she vanished, her body was found
0:04:13 > 0:04:16in deep undergrowth near a railway embankment at Potters Bar,
0:04:16 > 0:04:19her name was added to the list of rapist victims.
0:04:19 > 0:04:24With the three rapes and now three murders, things are getting worse.
0:04:24 > 0:04:27This man must be caught.
0:04:27 > 0:04:29But then a breakthrough.
0:04:29 > 0:04:33Professor Cantor used the first locations, all near railway stations,
0:04:33 > 0:04:37to pinpoint a few streets in Kilburn where he thought the offender lived.
0:04:37 > 0:04:41He warned that he probably had a history of violence.
0:04:41 > 0:04:44One person on a long list of suspects stood out.
0:04:44 > 0:04:5030-year-old John Duffy had beaten up and raped his estranged wife at knifepoint the previous year.
0:04:50 > 0:04:53He was arrested but released.
0:04:53 > 0:04:57Some police officers were saying, "No, that can't be an individual.
0:04:57 > 0:04:59"That's a problem between those two people.
0:04:59 > 0:05:02"That's not somebody who's going to go off and rape others."
0:05:02 > 0:05:05My argument was that's somebody you should look at very closely.
0:05:05 > 0:05:08At the martial arts club Duffy belonged to,
0:05:08 > 0:05:11no one had much regard for him.
0:05:11 > 0:05:15I think he only trained on and off for about two or three months.
0:05:15 > 0:05:18As a martial artist, he was a bad student, really.
0:05:18 > 0:05:21Just a coward, in my eyes.
0:05:21 > 0:05:24He had an American how-to-do-it book on crime and violence
0:05:24 > 0:05:26which showed how to kill with a garrotte,
0:05:26 > 0:05:29the method used on some of his victims.
0:05:29 > 0:05:33He even worked for British Rail as a carpenter.
0:05:34 > 0:05:37At the Old Bailey, Duffy was convicted of the murders
0:05:37 > 0:05:41of Alison Day and Maartje Tamboezer and four rapes,
0:05:41 > 0:05:44but cleared of the killing of Anne Lock.
0:05:44 > 0:05:47He was jailed for 30 years.
0:05:47 > 0:05:51Duffy, he said, behaved like a predatory animal,
0:05:51 > 0:05:55behaving in a heartless and disgusting way to each of his victims.
0:05:55 > 0:05:59He admitted he had had an accomplice but refused to name him, claiming amnesia.
0:05:59 > 0:06:02But 18 years after their reign of terror,
0:06:02 > 0:06:06he revealed that it was his lifelong friend David Mulcahy.
0:06:06 > 0:06:10Mulcahy, a father of three, was convicted of three murders
0:06:10 > 0:06:13and 12 rapes and given a life sentence.
0:06:13 > 0:06:16In court, Duffy denounced his friend.
0:06:16 > 0:06:21He even admitted his own part in the rape and murder of Anne Lock.
0:06:21 > 0:06:25After the trial, a senior police officer congratulated Professor Cantor.
0:06:25 > 0:06:31He said, "I don't know if what you said to us was all flannel but it was very helpful."
0:06:31 > 0:06:35Then I knew that I was onto something
0:06:35 > 0:06:40and this was in fact the beginning of a whole new area of research.
0:06:40 > 0:06:44Because, like him, I didn't know if it was a fluke or not.
0:06:44 > 0:06:47It was the first major case I'd been involved in.
0:06:47 > 0:06:54I'd worked from first principles without any background research or data to work from.
0:06:54 > 0:06:56The investigation had lasted for four years
0:06:56 > 0:06:59and involved more than 30 police officers.
0:06:59 > 0:07:04Professor Cantor received no payment for his part but it made his name.
0:07:04 > 0:07:06A quarter of a century on,
0:07:06 > 0:07:10his new discipline of investigative psychology is used worldwide
0:07:10 > 0:07:16to fight crimes from fraud to terrorism all because of John Duffy.
0:07:21 > 0:07:23If your house had been broken into,
0:07:23 > 0:07:26it's likely that the last person you'd want to meet
0:07:26 > 0:07:30would be the person who entered your space and stole your possessions.
0:07:30 > 0:07:33Yet when Bristol student Sarah Edwards was offered the chance
0:07:33 > 0:07:37to meet the crack addict who burgled her home, she didn't hesitate.
0:07:38 > 0:07:41I was burgled and they came into my bedroom.
0:07:41 > 0:07:46That's why it was mainly my stuff that was nicked. So...
0:07:46 > 0:07:51It's a bit worse than just somebody coming into your kitchen and taking something.
0:07:51 > 0:07:54They've actually been in the place where I sleep.
0:07:54 > 0:07:59I just want to put a human face on them, really. Get some closure.
0:07:59 > 0:08:01All of Sarah's university coursework
0:08:01 > 0:08:06together with all her precious family photographs were on her stolen laptop.
0:08:06 > 0:08:09Her life was completely disrupted by the burglary
0:08:09 > 0:08:14and she's incredibly nervous about coming face to face with the burglar, who we are calling Sam.
0:08:14 > 0:08:16He's being held in Bristol prison.
0:08:19 > 0:08:22No. It's not my usual place to hang out!
0:08:23 > 0:08:30Sarah's driver is PC Nick Hughes who runs Bristol prison's restorative justice scheme.
0:08:30 > 0:08:33He's doing his best to reassure her about going inside the walls.
0:08:33 > 0:08:36So I'm not going to pass lots of offenders?
0:08:49 > 0:08:53What's about to happen could change Sarah's life.
0:08:53 > 0:08:56Restorative justice is a clumsy name for a very delicate operation
0:08:56 > 0:08:59to bring together victim and offender.
0:08:59 > 0:09:05The point of it is firstly to give victims greater satisfaction
0:09:05 > 0:09:09and a chance to, I think confront is the wrong word,
0:09:09 > 0:09:10but to meet their offenders
0:09:10 > 0:09:14and to talk through the impact of the crime to put across to the offender
0:09:14 > 0:09:17how deeply they've been affected by the crime.
0:09:18 > 0:09:23For the offender, it can be a powerful blocker to reoffending.
0:09:23 > 0:09:25We're getting very close to the prison now
0:09:25 > 0:09:29and Sarah is naturally concerned about her personal safety.
0:09:29 > 0:09:34Why is there not going to be a table between us? Will he be cuffed?
0:09:56 > 0:10:02Yes. It's just it's always quite scary if they were to get violent.
0:10:02 > 0:10:04I know it's unheard of.
0:10:04 > 0:10:09But with a table you have something to... You know.
0:10:09 > 0:10:11What Sarah doesn't realise is that Sam,
0:10:11 > 0:10:15the man who broke into her home to raise money for drugs,
0:10:15 > 0:10:17is feeling even more anxious.
0:10:18 > 0:10:22Nervous. And just...
0:10:23 > 0:10:28I don't really know. Just to see their point of view, I suppose.
0:10:28 > 0:10:32I've never done this before so I really don't know.
0:10:32 > 0:10:36Sam's already been sentenced to two and a half years
0:10:36 > 0:10:39for a series of burglaries including Sarah's home.
0:10:39 > 0:10:45If I ever went back onto drugs and if I went to burgle a house,
0:10:45 > 0:10:49there would be something in my head, this little echo saying,
0:10:49 > 0:10:51"Listen, don't do them burglaries."
0:10:51 > 0:10:56Outside the prison, Sarah's beginning to have second thoughts.
0:10:56 > 0:10:58I'm feeling very nervous.
0:10:58 > 0:11:03I'm really scared he's going to be some big, scary offender.
0:11:03 > 0:11:09- He's convinced me that they're the right reasons.- OK, I believe you.
0:11:11 > 0:11:15We'll see whether Nick's faith is justified later in the programme.
0:11:20 > 0:11:24Still to come on Crime And Punishment, the secret life of a trucker.
0:11:24 > 0:11:27Making tea, filling in forms, calling the wife.
0:11:27 > 0:11:31We get an alarming view into the cabs Britain's lorry drivers.
0:11:31 > 0:11:34You were rebuilding your phone on the steering wheel while driving.
0:11:37 > 0:11:40Who can forget the terrible scenes of rioting
0:11:40 > 0:11:42on the streets of Britain in 2011?
0:11:42 > 0:11:44Here in the West Midlands,
0:11:44 > 0:11:49300 arrests and 72 charges were made immediately after the disorder.
0:11:49 > 0:11:56Since then, modern police techniques mean that the hunt for the criminals can continue virtually forever.
0:12:04 > 0:12:08The riots of 2011, which started in the Tottenham area of London,
0:12:08 > 0:12:13very quickly spread to other major cities around England including Birmingham.
0:12:15 > 0:12:18Images like these shocked the nation.
0:12:24 > 0:12:27In Winson Green, three men were killed.
0:12:27 > 0:12:31Only a direct appeal for calm by the victims' father
0:12:31 > 0:12:33prevented retaliatory attacks.
0:12:33 > 0:12:37Remember the three men that sacrificed their lives for this community.
0:12:37 > 0:12:40Following that appeal, order returned.
0:12:40 > 0:12:42But that wasn't the end for the police.
0:12:45 > 0:12:47It was the start of months of scrutiny
0:12:47 > 0:12:51of all the CCTV footage that came in from the city centre,
0:12:51 > 0:12:54which led to a massive round-up of suspects.
0:12:55 > 0:12:58Police. Open the door, please.
0:12:58 > 0:13:00HE RAPS ON THE DOOR
0:13:04 > 0:13:07West Midlands police are no strangers to rioting on the streets.
0:13:07 > 0:13:13The 1980s saw some of the most serious riots of the 20th century.
0:13:13 > 0:13:17They began in Brixton in 81, where they culminated
0:13:17 > 0:13:21in the death of PC Keith Blakelock four years later.
0:13:21 > 0:13:25In Birmingham in 85, they centred on Handsworth.
0:13:25 > 0:13:29There was rising unemployment in a young black population
0:13:29 > 0:13:32and allegations of harassment by police.
0:13:37 > 0:13:41PC Steve Moore has been in the force for 28 years.
0:13:41 > 0:13:46He was out policing the streets in the recent riots and the subsequent arrests
0:13:46 > 0:13:49but in 1985, less than a year after joining the police,
0:13:49 > 0:13:54he found himself at the sharp end on the streets of Handsworth.
0:13:54 > 0:13:56I had just turned 21
0:13:56 > 0:13:58and was straight into a situation
0:13:58 > 0:14:01on the night the Handsworth riots broke out.
0:14:01 > 0:14:03You get through it through adrenaline.
0:14:03 > 0:14:07You have petrol bombs thrown at you, bricks thrown at you.
0:14:07 > 0:14:10As a 21-year-old, petrifying, absolutely petrifying.
0:14:10 > 0:14:15The two days of rioting in Handsworth left two people dead.
0:14:16 > 0:14:20But in 2011, the riots were as much about criminality
0:14:20 > 0:14:22as social deprivation.
0:14:22 > 0:14:27There seemed neither rhyme nor reason in who or what was looted.
0:14:33 > 0:14:38Ajay Bhatia owns a small grocery shop in Birmingham city centre.
0:14:38 > 0:14:42On 9th August there were rumours of unrest in the city,
0:14:42 > 0:14:44so he shut up shop early.
0:14:44 > 0:14:46He will never forget that night.
0:14:46 > 0:14:49I got a call from one of the people
0:14:49 > 0:14:53living in the apartment that the shop is being raided.
0:14:53 > 0:14:56There were about 60 or 70 of them
0:14:56 > 0:15:00and they were just taking whatever they could grab in their hands.
0:15:00 > 0:15:05This was the business Ajay and his wife had spent seven years building,
0:15:05 > 0:15:08opening up from 6:30 in the morning until 10 o'clock at night.
0:15:08 > 0:15:12Despite the danger, Ajay headed straight back,
0:15:12 > 0:15:15but there was nothing he could do to save his livelihood.
0:15:21 > 0:15:25The shop's CCTV cameras had caught these astonishing images
0:15:25 > 0:15:27of the looters in action.
0:15:27 > 0:15:30The whole operation took about five to six minutes.
0:15:30 > 0:15:34Breaking the glass, getting in, breaking the till.
0:15:34 > 0:15:37The fridges were not running.
0:15:37 > 0:15:43The stock, cigarettes, spirits, wines.
0:15:43 > 0:15:46Things which are easily sellable, you know.
0:15:46 > 0:15:52It was like fun for them, as if they had just joined the party.
0:15:53 > 0:15:56But it was no party for Ajay.
0:15:56 > 0:16:01My heart was pumping. I came here. What's going to happen next?
0:16:01 > 0:16:04Just a nightmare, the worst day of my life.
0:16:18 > 0:16:23To start with the rioters had caught the Government and the police on the hop,
0:16:23 > 0:16:25but they provoked a strong reaction.
0:16:25 > 0:16:28When it came to identifying the rioters in 2011,
0:16:28 > 0:16:34the police had one massive advantage that wasn't available in 1985.
0:16:37 > 0:16:39We have cameras in the city centre.
0:16:39 > 0:16:43We have footage that comes from Birmingham City Council.
0:16:43 > 0:16:46We have the shops' CCTV in and around Birmingham,
0:16:46 > 0:16:49Wolverhampton, West Bromwich.
0:16:49 > 0:16:52We even get mobile phone footage that members of the public have recorded
0:16:52 > 0:16:56of offending that's going on. They send it in to us.
0:16:57 > 0:17:01Over the following months, a major police operation was carried out
0:17:01 > 0:17:03to view every inch of the footage
0:17:03 > 0:17:07and to try and identify every single person caught looting.
0:17:12 > 0:17:15Here's something amazing.
0:17:15 > 0:17:19Truckers on the motorway, driving at speeds of up to 55 miles mph,
0:17:19 > 0:17:23while changing their mobile phone battery or even doing their paperwork.
0:17:23 > 0:17:27Now police have a new technique for preventing this kind of driving.
0:17:27 > 0:17:29Let's take a look.
0:17:35 > 0:17:40We only take the truck out once every two or three months to reinforce the message.
0:17:42 > 0:17:45But that message stays with drivers.
0:17:46 > 0:17:48It's an urban legend, if you like.
0:17:49 > 0:17:53One truck, one camera and a support car,
0:17:53 > 0:17:55all it takes to police the lorry drivers
0:17:55 > 0:17:58in what's known as the Birmingham Box.
0:17:59 > 0:18:01On our first deployment
0:18:01 > 0:18:04of the truck looking into the cabs, we found drivers doing all sorts.
0:18:04 > 0:18:06This has got to stop, you know.
0:18:06 > 0:18:10Literally drivers cooking meals, watching DVDs on laptops,
0:18:10 > 0:18:15making cups of tea with kettles boiling in the cab on camping stoves and the like.
0:18:15 > 0:18:17If Birmingham is at the heart of Britain,
0:18:17 > 0:18:21then the M6, the M5 and the M42 are the arteries.
0:18:21 > 0:18:23For a trucker to get north to south,
0:18:23 > 0:18:26the chances are they need to use one of these roads.
0:18:26 > 0:18:32We usually get tell-tale signs while the lorry drivers are driving along.
0:18:32 > 0:18:37They move in the lane, or they just wander onto the hard shoulder.
0:18:37 > 0:18:40That tells us they're not fully paying attention.
0:18:40 > 0:18:43So we then pay them more attention, if you like.
0:18:43 > 0:18:46We'll be looking in their driver's mirror, which is very big,
0:18:46 > 0:18:49and gives us an initial indication of what they're doing.
0:18:49 > 0:18:53You can usually see them moving round in the cab and doing something.
0:18:53 > 0:18:57Then we'll draw level with the suspect vehicle,
0:18:57 > 0:19:00in which case the observer sat in the passenger seat there
0:19:00 > 0:19:05has an excellent view, just a short distance away from the driver,
0:19:05 > 0:19:09and he'll give us a commentary of what that driver's doing.
0:19:09 > 0:19:12Within moments the team see their first offence.
0:19:12 > 0:19:17That driver's looking at his notes with his pen on his lap.
0:19:19 > 0:19:24- HGV to assisted vehicle, please. - 'Go on?'
0:19:24 > 0:19:29We've got a driver using a clipboard and pen and paper
0:19:29 > 0:19:31while in lane one.
0:19:31 > 0:19:37That driver there, in stop-start traffic on the motorway,
0:19:37 > 0:19:40decided to pick up his delivery notes.
0:19:40 > 0:19:44He was driving at 5 or 10 mph with no hands on the steering wheel
0:19:44 > 0:19:47and with a clipboard and pad on his steering wheel.
0:19:47 > 0:19:51Writing, not paying any attention to the traffic up ahead.
0:19:51 > 0:19:56You might say, "5 or 10 mph, if he has an accident it'll be minor."
0:19:56 > 0:20:01But a minor accident here probably means a fatal accident a mile back.
0:20:02 > 0:20:04The driver is taken to a safe area.
0:20:04 > 0:20:07He's been caught on camera, fair and square,
0:20:07 > 0:20:09and will be given a fixed penalty.
0:20:10 > 0:20:13Back on the road and the news that the police truck is out
0:20:13 > 0:20:16is filtering through on the Trucker Bush Telegraph.
0:20:19 > 0:20:23This is golden now because they're going to start realising we're about.
0:20:25 > 0:20:29You get the lorry drivers getting on the CB radios
0:20:29 > 0:20:32telling each other that the police truck's about.
0:20:32 > 0:20:36That's excellent for us. It means we're achieving compliance.
0:20:36 > 0:20:39It means lorry drivers are putting their seat belts on,
0:20:39 > 0:20:42hopefully not using their phones, driving correctly.
0:20:42 > 0:20:45Just by our mere presence after half an hour of patrol,
0:20:45 > 0:20:48we're achieving that level of compliance.
0:20:49 > 0:20:53This driver up in front has got his right hand to his right ear.
0:20:53 > 0:20:55I suspect he's on the phone.
0:20:55 > 0:20:59There's no reason for him to have his hand to his ear for this long.
0:20:59 > 0:21:02He's not scratching his ear or doing anything like that.
0:21:02 > 0:21:06Because he's in lane two and I'm not permitted to go into lane three,
0:21:06 > 0:21:09then unfortunately we can't get along side him to see.
0:21:09 > 0:21:14He's just swerved in his lane which suggests to me he's distracted.
0:21:15 > 0:21:19But he seems intent on sticking to lane two.
0:21:21 > 0:21:24We'll have to put that one down to experience.
0:21:26 > 0:21:29He's texting. He's messing with something.
0:21:29 > 0:21:32He's putting the battery in or something.
0:21:32 > 0:21:37- He's sorting his mobile phone out with the battery. - Just record him.
0:21:37 > 0:21:41No hands on the steering wheel at all. Is he on the hard shoulder?
0:21:41 > 0:21:46Right, I think we need to get the car to stop him. He's on his phone, look.
0:21:46 > 0:21:49Fiddling with the battery on his phone.
0:21:49 > 0:21:52Right. Call the car and take him off.
0:21:52 > 0:21:55The trucker's actions are so serious
0:21:55 > 0:21:59that Steve wants him off the motorway as soon as possible.
0:21:59 > 0:22:02Our attention was just drawn to you driving down the M5.
0:22:02 > 0:22:07You had a little blue Ford Ka down in line two by your offside.
0:22:07 > 0:22:11You swerved towards that driver. That alerted us to you.
0:22:11 > 0:22:14The vehicle is fitted with cameras.
0:22:14 > 0:22:18When we drove alongside you, you had your mobile phone in pieces.
0:22:18 > 0:22:21My colleague videoed that for evidence.
0:22:21 > 0:22:25- You were rebuilding your phone on the steering wheel while driving.- OK.
0:22:25 > 0:22:29You then swerved and had a chunk of the hard shoulder and came back at us.
0:22:29 > 0:22:31You put your phone together and started using it.
0:22:31 > 0:22:33That's what I've just seen you doing.
0:22:33 > 0:22:37This officer will deal with you for those offences.
0:22:37 > 0:22:40Speak to this officer. He'll deal with you.
0:22:40 > 0:22:44It's a fixed penalty. An endorsable fixed penalty.
0:22:44 > 0:22:49Endorsable means you get three points endorsed on your licence, OK?
0:22:49 > 0:22:53And obviously the fixed penalty is £60.
0:22:53 > 0:22:57- If you go to court and they watch the video...- Yes, I'll accept that.
0:22:58 > 0:23:01This driver would never have been caught
0:23:01 > 0:23:03if the police were using a regular patrol car,
0:23:03 > 0:23:06as he was hidden behind his curtain.
0:23:06 > 0:23:10They pull it across the window, just to the point where it would obscure,
0:23:10 > 0:23:12and then tie it back, as you see.
0:23:12 > 0:23:14He could have been sat there
0:23:14 > 0:23:19with his hand to his ear on a mobile phone and we wouldn't see that.
0:23:19 > 0:23:22It's only because we're high up in the truck, looking down on him,
0:23:22 > 0:23:25that we could see what he was doing.
0:23:25 > 0:23:30On Steve's patch, HGVs were involved in 33% of accidents last year.
0:23:31 > 0:23:38When you're driving a 44 tonne truck, it's a killing machine.
0:23:38 > 0:23:43One slight mistake and you've not got a slight touch with a few dented panels,
0:23:43 > 0:23:48you've got a serious collision where somebody's going to die.
0:23:48 > 0:23:49'He hasn't seen it!'
0:23:49 > 0:23:54A family-sized car rammed along the motorway by an oblivious trucker.
0:23:54 > 0:23:58This footage shows just how powerful a lorry at speed can be.
0:23:58 > 0:24:02In this instance, the driver of the small car was unhurt
0:24:02 > 0:24:05and the trucker was cleared of blame,
0:24:05 > 0:24:08but it was by any measure a lucky escape.
0:24:08 > 0:24:11The offences that truck drivers commit
0:24:11 > 0:24:16are quite similar to those that car drivers commit some of the time.
0:24:16 > 0:24:19We're talking about mobile phone offences.
0:24:19 > 0:24:23We've seen drivers using two mobile phones, speaking on one,
0:24:23 > 0:24:26while scrolling through his address book on the other.
0:24:26 > 0:24:30Occasionally drivers will build a platform on the dashboard,
0:24:30 > 0:24:34create a nice flat area, where they'll put a laptop.
0:24:34 > 0:24:39They might say it's for satellite navigation purposes.
0:24:39 > 0:24:40It has that screen on it.
0:24:40 > 0:24:44When the police car comes, because they can see the police coming from a distance,
0:24:44 > 0:24:47they press a button and just swap it over
0:24:47 > 0:24:50so they're no longer watching the DVD that they were watching.
0:24:50 > 0:24:53It shows the satellite navigation screen.
0:24:53 > 0:24:57In the truck we're able to creep up on them and look inside the cab
0:24:57 > 0:25:00to see what they're doing before they realise it's the police.
0:25:00 > 0:25:02Left hand.
0:25:03 > 0:25:05Yes, slowing down.
0:25:05 > 0:25:07What is it?
0:25:13 > 0:25:15- Got him?- Yeah.- OK.
0:25:16 > 0:25:19Seven-zero to three-four.
0:25:19 > 0:25:21As the weather worsens,
0:25:21 > 0:25:25another trucker is going to wish he was hands-free.
0:25:25 > 0:25:27And so will his wife, who rang him.
0:25:28 > 0:25:31As you were driving along the motorway in lane one,
0:25:31 > 0:25:34you had a silver phone, not a flat phone, in your left hand.
0:25:34 > 0:25:39We saw it there for a few seconds and then you raised it to your left ear.
0:25:39 > 0:25:42Obviously, using a mobile phone is an offence.
0:25:42 > 0:25:45My colleague will take you in the vehicle
0:25:45 > 0:25:48and deal with you for that offence. All right? OK.
0:26:07 > 0:26:11His wife had washed his trousers with his Bluetooth device in it,
0:26:11 > 0:26:14so although he normally drives with a Bluetooth available,
0:26:14 > 0:26:16he got a phone call from home
0:26:16 > 0:26:21and has admitted picking his phone up and answering that call.
0:26:21 > 0:26:23He's been issued with a fixed penalty.
0:26:23 > 0:26:26Obviously it's raining, the visibility at the time was poor.
0:26:26 > 0:26:29Using a mobile phone in those conditions
0:26:29 > 0:26:33deserves to be dealt with by means of a fixed penalty.
0:26:33 > 0:26:39There's often a story behind why people are doing these things.
0:26:39 > 0:26:41It's bad luck for him, really.
0:26:41 > 0:26:43His previous lorry this morning had broken down
0:26:43 > 0:26:48and he had to be recovered and taken back to his yard and take a second lorry. He's had a bad day.
0:26:49 > 0:26:51After a day policing the Birmingham Box,
0:26:51 > 0:26:54the police truck will disappear for a while.
0:26:54 > 0:26:59Using it on rare occasions helps to keep up its urban legend status.
0:26:59 > 0:27:01We still have drivers asking us,
0:27:01 > 0:27:07"Is it true? Do you have a police truck? Do you go on the motorway in a truck?" And we do.
0:27:07 > 0:27:11With commercial vehicles making up 25% of traffic on the roads,
0:27:11 > 0:27:15the truck makes policing those vehicles that bit easier.
0:27:19 > 0:27:22Sarah Edwards's home was burgled last year.
0:27:22 > 0:27:25Today she's going to meet one of the men involved.
0:27:25 > 0:27:29He wants to explain why he did it and she wants an apology.
0:27:29 > 0:27:34I feel nervous but I don't want him to know that I'm nervous.
0:27:34 > 0:27:37There he is. He's just walked through now.
0:27:43 > 0:27:44Can you sit there, please?
0:27:47 > 0:27:51We're here to discuss the burglary that happened at your home,
0:27:51 > 0:27:55an address in Fishponds back on the 5th November.
0:27:55 > 0:28:00The idea is that we have a civilised discussion about that
0:28:00 > 0:28:03and we will try and keep emotions relatively in check.
0:28:03 > 0:28:06It's quite an emotional experience.
0:28:06 > 0:28:11First, Sam tells about the day he and another addict burgled Sarah's home.
0:28:11 > 0:28:14I knocked at the door and there was no answer
0:28:14 > 0:28:18so we walked round the side and tried the door.
0:28:18 > 0:28:21It opened and we just went in.
0:28:21 > 0:28:28I was having a look around and I just picked the latch off, I think.
0:28:28 > 0:28:33A couple of bits and bobs, like, and then we left.
0:28:33 > 0:28:36We took a bike that was locked to the post.
0:28:37 > 0:28:40Then we just rode off with the stuff.
0:28:40 > 0:28:43Why did you think it was OK to go in and take things?
0:28:45 > 0:28:49I don't know why. It's not OK, is it, really?
0:28:49 > 0:28:53I suppose because I was on drugs I wasn't really thinking.
0:28:53 > 0:28:56Just in one frame of mind, really,
0:28:56 > 0:29:00trying to get some money to buy drugs.
0:29:00 > 0:29:03Did you ever consider the effect it would have?
0:29:03 > 0:29:06Not at the time, no. Now I do.
0:29:06 > 0:29:09Not at the time because, like I said, I was on drugs.
0:29:09 > 0:29:11I stole off my mum and dad.
0:29:11 > 0:29:16If I stole off them, I'm surely going to do something to someone I don't know.
0:29:16 > 0:29:21Sarah needs to know what would have happened if she'd been in at the time.
0:29:22 > 0:29:25I would probably try and run off, I suppose.
0:29:28 > 0:29:33Nick asks whether Sam understands how Sarah had been affected.
0:29:33 > 0:29:38Probably, like, mentally. Might be scared to go back into your house.
0:29:39 > 0:29:44People's gone through her stuff, took her stuff.
0:29:45 > 0:29:49I don't really know because it never happened to me.
0:29:49 > 0:29:52Sam's passiveness is beginning to upset Sarah.
0:29:52 > 0:29:55You can do whatever the hell you want to yourself
0:29:55 > 0:30:01but when it starts to affect other people then it becomes a real issue.
0:30:03 > 0:30:07Time to hear from Sarah about what she found when she returned home.
0:30:07 > 0:30:11The irony is that she is describing somewhere that's familiar to Sam.
0:30:11 > 0:30:14You know where you walk straight in and I've got that cabinet,
0:30:14 > 0:30:18and that had all been broken off and opened
0:30:18 > 0:30:22and then I began to clock that, actually, that wasn't me.
0:30:22 > 0:30:25And then I started to look around, and it took a good few hours
0:30:25 > 0:30:30to realise everything that had gone, because I was just in shock.
0:30:32 > 0:30:35I just couldn't believe someone had been into my room, my bedroom.
0:30:35 > 0:30:39So when you say it affected me, you're right.
0:30:39 > 0:30:40I didn't want to go in there
0:30:40 > 0:30:46and if I was to go in there I wanted to clean it, reclaim my room.
0:30:47 > 0:30:50And obviously my laptop has...
0:30:51 > 0:30:56..All of my notes that I worked so hard in my degree to put together.
0:30:56 > 0:31:03All the photos that I had taken from my family when I was younger.
0:31:03 > 0:31:04Same with my camera.
0:31:04 > 0:31:07That camera had been around everywhere with me,
0:31:07 > 0:31:10and that corn jar, as little money as there was in there
0:31:10 > 0:31:12I need all that at the end of the month. I'm a student.
0:31:14 > 0:31:18So, again, that's why I want to meet you, just to put a human face on you,
0:31:18 > 0:31:22so that I don't think you're going to come back and be this monster
0:31:22 > 0:31:27who takes away my room and my things and affected me, in my life.
0:31:27 > 0:31:32Two months after the event, it's affected Sarah's outlook.
0:31:32 > 0:31:34I already have a dim view of humanity, because,
0:31:34 > 0:31:37as most people will, because people hurt us through life,
0:31:37 > 0:31:44but that just absolutely confirms how bad people can be.
0:31:44 > 0:31:47Sam explains how he plans to stay away from his old haunts
0:31:47 > 0:31:49once he's released.
0:31:49 > 0:31:51My family is what I'm hurting.
0:31:51 > 0:31:53They are the victims.
0:31:53 > 0:31:55And I just don't want to put everyone else
0:31:55 > 0:31:58back in that situation again,
0:31:58 > 0:32:02so, I'm going to try and go out of Bristol,
0:32:02 > 0:32:07stay drug-free, get back into work, plastering
0:32:07 > 0:32:10and go on the weekend down to my mum's
0:32:10 > 0:32:12and just slowly do it like that.
0:32:14 > 0:32:18I think if you're doing something that you don't want your family
0:32:18 > 0:32:21to know about, the chances are it's probably going to go really well,
0:32:21 > 0:32:23because the family's a good thing to stick around.
0:32:23 > 0:32:25Definitely.
0:32:26 > 0:32:29Mick has drawn up a pledge for Sam to try to stay clean
0:32:29 > 0:32:31and away from his old habits.
0:32:31 > 0:32:35But there is one important thing left to say.
0:32:35 > 0:32:39But, I just hope you don't get burgled again, and I'm sorry.
0:32:41 > 0:32:45Sarah's looking a little happier, and she has no more questions.
0:32:45 > 0:32:49Didn't think there was going to be any closure,
0:32:49 > 0:32:51but you just gave me the closure.
0:32:52 > 0:32:56So, I've heard how you did it, which has answered some questions,
0:32:56 > 0:32:59you put a human face on it, you've shown remorse
0:32:59 > 0:33:00and given me an apology,
0:33:00 > 0:33:04as well as what you're going to do in the future.
0:33:04 > 0:33:06- So, you're forgiven.- Thanks.
0:33:07 > 0:33:10I wish you all the best. I know it's hard.
0:33:12 > 0:33:16I think that's everything that there is to say.
0:33:16 > 0:33:19Thank you both very much. Hopefully, the nerves are over now
0:33:19 > 0:33:22and it's a process you're both glad you went through
0:33:22 > 0:33:27something, that you can take something away from.
0:33:27 > 0:33:29- Were you really nervous before it? - Yeah. Definitely.
0:33:29 > 0:33:33I heard you sort of go (SHE EXHALES) when you came in.
0:33:36 > 0:33:38He was more nervous than I was,
0:33:38 > 0:33:41which immediately made me feel less nervous.
0:33:41 > 0:33:44And the fact that he was more or less, well,
0:33:44 > 0:33:47he was shaking when he sat down.
0:33:47 > 0:33:49And when I said that I might be jobless,
0:33:49 > 0:33:53he actually started to well up.
0:33:53 > 0:33:55I didn't want to show any emotion in front of him,
0:33:55 > 0:33:58because obviously he is somebody who has wronged me,
0:33:58 > 0:34:02and you don't want to, so I had to have a little cry afterwards,
0:34:02 > 0:34:06but you could see, with him, he was the uncomfortable one.
0:34:06 > 0:34:08I was able to relax.
0:34:08 > 0:34:11He said that, his mum being disappointed in him,
0:34:11 > 0:34:13and I saw his face.
0:34:13 > 0:34:15And that's a really good thing.
0:34:15 > 0:34:19And once he realised, you know, she wants me to say sorry,
0:34:19 > 0:34:21he kept saying it.
0:34:21 > 0:34:24Um, so, very apologetic.
0:34:24 > 0:34:28Good luck. I needed to forgive, and I think he needed to be forgiven.
0:34:28 > 0:34:31And he fulfilled all the steps.
0:34:31 > 0:34:33And he can't really do anything more.
0:34:33 > 0:34:37He can't turn back time. He's done everything that he can.
0:34:51 > 0:34:54Those kind of meetings aren't just taking place in prison.
0:34:54 > 0:34:57The police are also using them to bring together
0:34:57 > 0:35:00offenders and victims, and Dan is doing just that.
0:35:00 > 0:35:02How are the police using restorative justice?
0:35:02 > 0:35:06We use restorative justice with a lot of low-level crime.
0:35:06 > 0:35:09We are looking at schoolkids fighting in the playground.
0:35:09 > 0:35:13Vehicle crime, some hate crime, and it's really, really impacted.
0:35:13 > 0:35:16You've got an excellent story that shows us how it works,
0:35:16 > 0:35:18of a man who had his camper van stolen.
0:35:18 > 0:35:20Yes, his camper van was stolen overnight.
0:35:20 > 0:35:23The lad who stole it got chased by the police,
0:35:23 > 0:35:26got bitten by a police dog, ended up in custody,
0:35:26 > 0:35:29and when we spoke to the victim, the victim wanted to meet the offender.
0:35:29 > 0:35:33- And that's not normal business for us.- Sounds extraordinary, yes.
0:35:33 > 0:35:35It really was. The officers approached me,
0:35:35 > 0:35:39and we got them both in the same room, the victim and the offender,
0:35:39 > 0:35:43and explored the consequences of the actions of the offender.
0:35:43 > 0:35:46The victim explained that he bought the camper van
0:35:46 > 0:35:50as part of the grieving process because his wife had recently died.
0:35:50 > 0:35:53And they were always going to travel around Europe together,
0:35:53 > 0:35:55and this was helping him get over that.
0:35:55 > 0:35:56The camper van got stolen,
0:35:56 > 0:35:59and he explained that that had ruined it for him,
0:35:59 > 0:36:03and he wanted to sell that camper van and it had really ruined the memory.
0:36:03 > 0:36:06The young lad who had stolen the van didn't realise,
0:36:06 > 0:36:10got really emotive, really upset, really remorseful,
0:36:10 > 0:36:14to the point where they were both really upset in the room.
0:36:14 > 0:36:17And they discussed the issues, the consequence of his actions.
0:36:17 > 0:36:20The victim explained he didn't want compensation
0:36:20 > 0:36:22for the damage to the van.
0:36:22 > 0:36:23And he didn't want to prosecute?
0:36:23 > 0:36:27Not at all. He just wanted to know that he wouldn't do it again.
0:36:27 > 0:36:29The young lad hadn't got a job.
0:36:29 > 0:36:32The victim basically said, I want to know, in a month's time,
0:36:32 > 0:36:35that you're not in trouble. Please send me a letter.
0:36:35 > 0:36:37He sent that letter, and they're still in contact?
0:36:37 > 0:36:40Still in contact now, both of them happy with the outcome.
0:36:40 > 0:36:43And we prevented that lad, I believe, from re-offending.
0:36:43 > 0:36:45And that is kind of key, isn't it?
0:36:45 > 0:36:48Because people coming out of jail, the re-offending rates are not good.
0:36:48 > 0:36:51It's massive. It's proven, two thirds of people going to prison
0:36:51 > 0:36:54are back in prison within two years. Something is not right.
0:36:54 > 0:36:58Obviously, this is a great opportunity to explore in the future.
0:36:58 > 0:37:00And what do you say to people watching you think,
0:37:00 > 0:37:03what an extraordinary thing to do. Why would you want someone
0:37:03 > 0:37:06who's caused you that amount of upset not to be punished for it?
0:37:06 > 0:37:08Until you're the victim, you don't know.
0:37:08 > 0:37:11People get closure in different ways.
0:37:11 > 0:37:14I'm a firm believer that it's not for everybody,
0:37:14 > 0:37:16the right victim and the right offender.
0:37:16 > 0:37:19You can't make people come together like this,
0:37:19 > 0:37:22but if you get the right people together, the outcomes are fantastic.
0:37:22 > 0:37:24Thank you very much. It's been fascinating.
0:37:30 > 0:37:32Six months after the August riots,
0:37:32 > 0:37:35West Midlands police have a special team of officers
0:37:35 > 0:37:39dedicated to bringing everyone who took part in them to justice.
0:37:39 > 0:37:43If these looters in Birmingham thought they'd get away scot-free,
0:37:43 > 0:37:45they had another thing coming.
0:37:45 > 0:37:50Unlike the riots in the 1980s, it was all caught on CCTV.
0:37:50 > 0:37:54In the months following, West Midlands police have been examining
0:37:54 > 0:37:58every single frame to try and identify the culprits.
0:37:59 > 0:38:04The person we've seen in this clip, is this individual here.
0:38:04 > 0:38:08You'll see that he runs towards the broken window of Sainsbury's
0:38:08 > 0:38:10and then he'll go in.
0:38:10 > 0:38:13A short while later, he'll come out, having removed bottles of spirits.
0:38:13 > 0:38:16I'll just play the footage on for you.
0:38:16 > 0:38:21As you can see, he's got a scarf, a baseball cap on. Into the premises.
0:38:21 > 0:38:24Other individuals coming out with property.
0:38:24 > 0:38:26Just gives you an idea of the numbers of people
0:38:26 > 0:38:29who have actually gone in to steal property.
0:38:29 > 0:38:33And here he is, coming out of the premises.
0:38:33 > 0:38:37You can see he's got one item in his right hand.
0:38:37 > 0:38:39We believe that's a bottle of spirits.
0:38:39 > 0:38:42Looks like it's still got the security tag on it.
0:38:42 > 0:38:43And, not content with that...
0:38:43 > 0:38:47Seconds later at the same location, same individual, potentially,
0:38:47 > 0:38:50stashed whatever he's taken near to the scene, he's now going to go back
0:38:50 > 0:38:55into Sainsbury's, back in through the broken window to steal more property.
0:38:55 > 0:38:58Here he is again, here, entering the premises.
0:38:58 > 0:39:01And here he is here, coming out,
0:39:01 > 0:39:04carrying about four bottles of spirits.
0:39:06 > 0:39:10Once they've put a name to the face caught looting and vandalising,
0:39:10 > 0:39:14Sergeant Mark Walters and his team set off to make the arrest.
0:39:14 > 0:39:18Mark was out on the streets when the riots broke out in Birmingham.
0:39:18 > 0:39:21Mobile phones and social networking sites
0:39:21 > 0:39:24made it easy for the looters to spread information.
0:39:24 > 0:39:27The social networking has taken policing to another level.
0:39:27 > 0:39:30We were just about equipped to deal with it at the time
0:39:30 > 0:39:32and, particularly the early part,
0:39:32 > 0:39:34they were one step ahead of the policing.
0:39:34 > 0:39:36They knew how to organise themselves.
0:39:36 > 0:39:39They were sending messages saying, "we're at JD Sports",
0:39:39 > 0:39:42and let us know they were outside JD Sports, then move to another area
0:39:42 > 0:39:46with no police, and they organised that. Before, you never had that.
0:39:48 > 0:39:53Now, the looters caught on CCTV are about to pay the price.
0:39:53 > 0:39:55Mate, open the doors, please?
0:39:55 > 0:39:58Open the door, please.
0:39:59 > 0:40:01Hi, how you doing? Sorry to bother you at this time.
0:40:01 > 0:40:03- BLEEP- - Is he in there?
0:40:03 > 0:40:07THEY CONFER INAUDIBLY
0:40:07 > 0:40:08He's not, no?
0:40:08 > 0:40:12His mother's claiming the suspect's moved out and is living in a hostel.
0:40:12 > 0:40:15We have to come in and have a quick look.
0:40:15 > 0:40:18Searching the flat reveals nothing, but that's not the end of it.
0:40:18 > 0:40:23Mark calls in for help from another unit to check out the hostel.
0:40:23 > 0:40:27We just had some intel that the lad we were after earlier from that
0:40:27 > 0:40:30tower block, he's going to be there, he's staying there.
0:40:30 > 0:40:33If you can go there, just make some enquiries,
0:40:33 > 0:40:36and see if his present at that address.
0:40:40 > 0:40:44Mark and his officers get on with tracking more rioters down.
0:40:44 > 0:40:47- Are you all right? We're after- BLEEP.
0:40:47 > 0:40:50- Yes, he's in bed.- We'll have a quick word and explain what's going on.
0:40:50 > 0:40:52KNOCKING AT DOOR
0:40:52 > 0:40:57- Police! Open the door, please. Hello, are you all right? Is- BLEEP- in?
0:40:57 > 0:41:00- Sorry to trouble you. We're looking for- BLEEP.
0:41:00 > 0:41:03The raids continue thick and fast.
0:41:03 > 0:41:05Then, there's good news about the man
0:41:05 > 0:41:07they were told had moved into the hostel.
0:41:07 > 0:41:11That was PC Newman-Smith, who informed me they've arrested him.
0:41:12 > 0:41:14Can you step up to the desk, mate, please?
0:41:14 > 0:41:17The young man is already in custody.
0:41:17 > 0:41:20He will be processed along with all the other suspects.
0:41:20 > 0:41:22For Mark, it's been a successful day,
0:41:22 > 0:41:24but their work is nowhere near finished.
0:41:24 > 0:41:28We've had over 600 arrests. A lot of them have been charged.
0:41:28 > 0:41:29A lot of them have gone to court,
0:41:29 > 0:41:32and an awful lot of them have gone to prison as a result.
0:41:32 > 0:41:36Even after this is finished, enquiries will go on to identify
0:41:36 > 0:41:39the people who still haven't been arrested,
0:41:39 > 0:41:43but, no stone will be left unturned and they will get caught.
0:41:43 > 0:41:46They've had their bit of fun in August. Now they're paying for it.
0:41:53 > 0:41:56That's it for Crime And Punishment. See you next time.
0:41:56 > 0:41:58Subtitles by Red Bee Media Ltd