:00:00. > :00:11.Good morning, we're back for a brand-new week and need your help to
:00:12. > :00:15.handcuffs and criminals. The real-life nightmare for a
:00:16. > :00:20.grandmother and her family. Just a man with a gun at my head in my
:00:21. > :00:23.bedroom. And I'm finding out how these guys rescued tourist in
:00:24. > :00:24.trouble out at sea. You are watching Crimewatch road
:00:25. > :01:00.show. Hello, welcome to week two of
:01:01. > :01:05.Crimewatch Roadshow, featuring appeals from across the UK.
:01:06. > :01:09.Coming up, as shocking discovery the two brothers camping in a North
:01:10. > :01:14.Wales Police. Found some bones on the floor, then realised they were
:01:15. > :01:18.human remains. And the 83-year-old war hero robbed of his prized
:01:19. > :01:21.possession. Came from behind, Italy, knocked me to the floor and took my
:01:22. > :01:27.watch. Today we are in the coastal town of
:01:28. > :01:31.Conwy and it looks pretty beautiful, Michelle.
:01:32. > :01:35.What are you up to? Yes, Rav, it is stunning in this part of North
:01:36. > :01:39.Wales, the medieval castle behind me, it beautiful beaches, the
:01:40. > :01:46.harbour. It really is a tourist hotspot with a lot of people heading
:01:47. > :01:49.here every year. But this week also sees the anniversary, 50th
:01:50. > :01:54.anniversary, of the Conwy lifeboat station. Lots of people have been
:01:55. > :01:58.rescued here over the years, including David stocks, who joins me
:01:59. > :02:05.now. Tell me a little more about what happened to you? Approximately
:02:06. > :02:09.18 months ago, in January, I fell in the water. I was going out of the
:02:10. > :02:16.boat, we have a boat on the river, and I fell in the water. We have got
:02:17. > :02:21.footage of you being rescued. You must have been terrified? I was,
:02:22. > :02:24.there is no way you can get out of the water, you are dependent on
:02:25. > :02:31.someone else to get you out. It looked freezing cold? It was, you
:02:32. > :02:36.cannot emphasise how much that cold takes... Within a minute, you are
:02:37. > :02:42.frozen. Really, really scary. The work these guys do is amazing. Rav,
:02:43. > :02:46.join me later to find out just how they rescue people.
:02:47. > :02:51.Looking forward to that. First, the police need your help to track down
:02:52. > :02:55.the armed gang which terrorised family in Warrington. As you would
:02:56. > :03:04.expect, this is a really serious case.
:03:05. > :03:09.The Bells Pub hold special memories for Carol. These day she is one of
:03:10. > :03:15.the customers but for three years she was on the other side of the
:03:16. > :03:22.bar. I worked in pubs most of my life, I took over the Bells, it is a
:03:23. > :03:27.local pub, everybody knows everybody else, they would do anything for
:03:28. > :03:33.you. But there comes a time you have got to move on. In December, Carol
:03:34. > :03:45.called time on her role as landlady and is now focusing on her family.
:03:46. > :03:49.I've got two sons, Stewart, who is 22, and Ian who is 21, and my
:03:50. > :03:50.granddaughter, love her to bits. Family is the most important thing
:03:51. > :04:04.in your life. One evening, back in April, Carol
:04:05. > :04:11.and her partner Mike were relaxing at home. Sat on the sofa with Mike,
:04:12. > :04:20.just chatting about day-to-day things, then I went to bed. But the
:04:21. > :04:27.telly on, watching telly upstairs for a little while, must have gone
:04:28. > :04:30.straight to sleep. As Carol Lay in bed, her son and three-year-old
:04:31. > :04:33.granddaughter were asleep in the next room. Her partner, Mike, stayed
:04:34. > :04:54.downstairs watching television. Stay where you are! Do you know why
:04:55. > :04:58.we're here?! Suddenly, three masked men burst into the house. One stood
:04:59. > :05:06.guard over Mike as the other two ran upstairs. I just turned over and saw
:05:07. > :05:12.somebody stood there pointing something at me. Just a man with a
:05:13. > :05:18.gun at my head in my bedroom. Come on, where is he? Just stood there
:05:19. > :05:24.all in black, big brown eyes showing. The gunman demanded the
:05:25. > :05:29.keys to the pub, which she seemed to think Carol still run. He was
:05:30. > :05:35.shouting for the pub keys and money, I was like, what are you on about?
:05:36. > :05:40.What money, what keys? I have not been in the pub since December. That
:05:41. > :05:47.is when he started going through my bag and my drawers. He took my phone
:05:48. > :05:52.and the money that was on top of my bed. Carol then panicked as the man
:05:53. > :06:00.headed towards the bedroom where her son and granddaughter were sleeping.
:06:01. > :06:06.Nothing, nothing! I thought, I'm not having this, no.
:06:07. > :06:11.I was on the landing, confronted him, said, you were not going in
:06:12. > :06:16.there, my granddaughter is in their! Luckily, she was asleep. I was
:06:17. > :06:22.looking down the barrel of the gun. They had it to me, kept saying, do
:06:23. > :06:25.you want blasting? I said, you are not going in there where my
:06:26. > :06:31.granddaughter is. Stuart was on his phone, he said, I will have your
:06:32. > :06:36.phone as well. In the chaos, the gunman's next words came out even
:06:37. > :06:42.more of a surprise. That is when he said, getting there, Carol. That is
:06:43. > :06:47.what he said. He must know me. I think you must have realised what he
:06:48. > :06:57.had said. He sort of shuddered a bit. Another one ran out of my other
:06:58. > :07:07.son's bedroom, ran down the stairs, then the other one just turned round
:07:08. > :07:13.and followed him down the stairs. Man to face a 55-year-old woman with
:07:14. > :07:18.gun to her head and then try to get in a room with a three-year-old
:07:19. > :07:23.child -- to come and face. What kind of people are they? The attackers
:07:24. > :07:28.also took something which had great sentimental value for Carol. They
:07:29. > :07:32.can have the money, I just want my phone back. My mum died last year,
:07:33. > :07:41.it had all her videos on it, that is all I have got off her. I know I've
:07:42. > :07:48.got pictures of her but it is not the same as having your mum walking
:07:49. > :07:54.about and talking, if it? I could just sit here now and cry, thinking
:07:55. > :07:58.about what could have happened. I could have been killed, Mike could
:07:59. > :08:02.have been killed, my son and by granddaughter could have been
:08:03. > :08:09.killed. It is awful, it really is. I just want them caught.
:08:10. > :08:12.Really frightening. I'm joined by Detective can Ian Paisley from
:08:13. > :08:17.Cheshire police. What an awful ordeal for Carol and her family. We
:08:18. > :08:22.know that the gunman referred to Carol by her first name, what is the
:08:23. > :08:25.significance of this? I believe this is significant because it is
:08:26. > :08:30.targeted attacks, we believe the gunman knew Carol most likely from
:08:31. > :08:34.her time as the landlady of Bells, presume he she was still the
:08:35. > :08:37.landlady bet, which was not the case. She had her phone stowed have
:08:38. > :08:50.much campaign videos of her late mother? It was a Nokia Lumia 635, in
:08:51. > :08:55.a white glittery case, and we would appeal to anyone who has received
:08:56. > :08:58.one of these to get in touch. There have been three jobs similar to this
:08:59. > :09:03.in the Warrington area in the month of April, the first at Carol's
:09:04. > :09:08.address in Lewis Avenue, the second at Albert Road and the third at the
:09:09. > :09:11.populist pub. On each occasion three men have won in armed with a
:09:12. > :09:16.shotgun. What else do we know about the offenders? They are described in
:09:17. > :09:21.a very similar rate in each incident, the gunman described as
:09:22. > :09:26.being about five tall, white male, dark clothing and a balaclava. He
:09:27. > :09:31.has a Warrington accent, as have the other two males, described as
:09:32. > :09:35.slightly taller, around six but tall and white males. Thank you so much.
:09:36. > :09:41.If you do have any information at all, make sure you get in touch with
:09:42. > :09:44.us, details are on the screen. Onto a very mysterious case that
:09:45. > :09:53.happened just down the road from here. Police and locals alike are
:09:54. > :09:58.completely baffled. This woodland in the heart of Conwy
:09:59. > :10:04.North Wales is a place of stunning natural beauty. The area was also
:10:05. > :10:09.part of the route for last year's motorsport event, the Wales Rally
:10:10. > :10:13.GB. Back in November, two rally fans who were also brothers were camping
:10:14. > :10:17.nearby when they made a shocking discovery. We have been going to the
:10:18. > :10:22.rally every year since I was about five, my father used to take us. Big
:10:23. > :10:30.rally fans, I'd only been a couple of times when I was younger so I
:10:31. > :10:34.came up to watch it with him. Came in the woods to find somewhere
:10:35. > :10:47.suitable for a little fire and a few beers. Mark went off to find some
:10:48. > :10:55.firewood. I walked about ten, 15 yards away from my brother and I
:10:56. > :11:02.found some bones on the floor. On closer inspection realised they were
:11:03. > :11:07.actually human remains. Obviously it was quite shocking because it's not
:11:08. > :11:12.something that you find every day, and it left a number in our throats,
:11:13. > :11:18.really. -- left a lump in our throats. We were called by a member
:11:19. > :11:22.of the public who said they had found what they thought was a body
:11:23. > :11:25.in the woods. One of -- when our investigators got there it was clear
:11:26. > :11:32.that person had been there for some time. We cordoned off the area and
:11:33. > :11:37.meticulously examined the scene, our crime scene investigators. The scene
:11:38. > :11:40.was examined for a number of days, in two weeks, actually. Officers and
:11:41. > :11:48.staff had to be here through the wind, the rain, the snow. This is
:11:49. > :11:52.quite a desolate area, our thoughts were, how has this individual got
:11:53. > :11:58.here? Is it a person who was walking and fell down on their own, or
:11:59. > :12:02.somebody brought that person here? Once we recovered the body it was
:12:03. > :12:07.now time for us to try to piece together how that individual got
:12:08. > :12:11.here and also their identity. When forensic experts examined the body,
:12:12. > :12:16.they began to build a picture of the victim. We were able to work out
:12:17. > :12:22.that the skeleton was that the mail, over 50 years of age, between five
:12:23. > :12:26.foot eight and five foot ten tall, large build. We could also tell that
:12:27. > :12:32.the individual had arthritis and previously had a broken nose.
:12:33. > :12:36.Crucially we were also able to ascertain that the individual had
:12:37. > :12:38.suffered serious head injuries which led us to treat the case as being
:12:39. > :12:47.suspicious, a homicide investigation. Detectives also
:12:48. > :12:51.turned to forensic dentistry expert Doctor John Rosie for help with
:12:52. > :12:59.their investigations. The first thing that was apparent, albeit
:13:00. > :13:04.posterior molar teeth were absent. That, to me, indicated that that
:13:05. > :13:10.person wasn't particularly dentally aware in his younger years. All of a
:13:11. > :13:16.sudden the penny dropped because his pre-molar teeth have got some very
:13:17. > :13:23.extensive crown work, root canal work, and filling work, which is of
:13:24. > :13:27.a high quality. The style of the dentistry is typical of dentistry
:13:28. > :13:33.that was done in the 90s, 2000, possibly late 80s. This description
:13:34. > :13:38.also appears in dental journals in the hope that it will jog a
:13:39. > :13:46.dentist's memory about work that he has completed. Two items off badly
:13:47. > :13:50.decomposed clothing were also recovered from the scene. Fragments
:13:51. > :13:56.from a jumper and what appeared to be the label from some underwear. We
:13:57. > :14:00.have been able to take the fragments to an expert in Scotland to look at
:14:01. > :14:04.the jumper, who has then been able to tell us the type of yon, the
:14:05. > :14:09.colour of the yarn, and when it was made. We have worked out it was a
:14:10. > :14:16.green Pringle jumper, it would have been extra large, made between 2000
:14:17. > :14:20.and 2004. The underwear was very badly decomposed, all we had was a
:14:21. > :14:25.label, we were able to identify the fact that the underwear was made at
:14:26. > :14:28.Marks Spencer, and from there we did a lot of investigation and were
:14:29. > :14:32.able to ascertain that the underwear would have been a wine, maroon
:14:33. > :14:47.colour, made between 1999 and 2000. We have done a lot of work over the
:14:48. > :14:52.last few months as part of our investigations try to identify the
:14:53. > :14:56.mail. It has been frustrating but I hope if we put all the pieces of the
:14:57. > :15:04.jigsaw together, we will identify who the individual is. It's not
:15:05. > :15:08.easy, I'm reminded about it every day, I think about it pretty much
:15:09. > :15:13.every day that somebody has lost their life up here and nobody found
:15:14. > :15:17.him. It's just sad, you know, that he's been here that long and people
:15:18. > :15:22.have been driving past probably daily and not realised he was here.
:15:23. > :15:27.He's got family out there somewhere, some loved ones, and they don't know
:15:28. > :15:34.where he is. We found him, so we would like to remember him by laying
:15:35. > :15:40.some flowers and remember him. Such a sad case and a real mystery. The
:15:41. > :15:44.victim is thought to have been around 50 years old and
:15:45. > :15:48.approximately five tall with a stocky build, wearing a green
:15:49. > :15:51.Pringle jumper just like this one. If you have any information which
:15:52. > :15:55.could help identify the victim or the person who committed this crime,
:15:56. > :16:01.please get in touch. Still to come this morning, the veteran with
:16:02. > :16:08.Alzheimer's, cruelly robbed in the street. I knew what the watch meant
:16:09. > :16:13.to him. He had it all those years and somebody just takes it, it's
:16:14. > :16:18.disgusting. And the clamp-down on drivers risking it all on these
:16:19. > :16:19.winding country roads. If you are involved in a collision at those
:16:20. > :16:25.speeds, somebody is going to die. But first, we need you to look
:16:26. > :16:27.closely at today's selection And a warning that one
:16:28. > :16:43.of these is quite nasty... Go back to May 2014, the guy in the
:16:44. > :16:50.green top is pacing the shop floor. He has a basket but isn't here for
:16:51. > :16:55.bread. He's here for the dough. He swoops in and steals nearly a grand
:16:56. > :17:04.in cash. It isn't a cash and carry. Check out this guy and shop him.
:17:05. > :17:14.Charing Cross station, London, late on a Sunday. This man isn't here to
:17:15. > :17:19.catch a train. He wanders around, practices gymnastics, then heads
:17:20. > :17:24.into the Arches shopping centre. He starts searching the area but
:17:25. > :17:29.disappears when somebody walks past. What's he up to? The second nobody
:17:30. > :17:36.is looking, he's back, setting fire to the flag on the front of a kiosk.
:17:37. > :17:40.He skips away towards the Golden Jubilee Bridge, but not before
:17:41. > :17:47.taking a quick peek at his handiwork. The fire rapidly spread
:17:48. > :17:48.across several kiosks causing thousands of pounds of damage,
:17:49. > :18:05.thankfully nobody was hurt. It's two days after Valentines last
:18:06. > :18:09.year. But these two are not in the mood full of. They are just after
:18:10. > :18:15.loot. They enter a betting shop in Telford and one throws himself over
:18:16. > :18:18.the counter, shouting for money. They have covered their faces and
:18:19. > :18:26.police say they are armed with kitchen knives. The terrified lone
:18:27. > :18:31.female cashier is pushed back so she can't press the panic button. They
:18:32. > :18:37.take less than ?200 in cash and make off with such haste one of the men
:18:38. > :18:46.uses the cashier's face as a leg up over-the-counter.
:18:47. > :18:49.If you recognised anyone, get on the phone now.
:18:50. > :18:50.The number is 08000 468999 Calls are free
:18:51. > :18:57.Text CW, space and then your message.
:18:58. > :19:12.Texts will be charged at your standard message rate.
:19:13. > :19:19.As we saw earlier, one of the most common rescues for the RNLI in Conwy
:19:20. > :19:25.is rescuing somebody when they have fallen into the sea from a boat. So
:19:26. > :19:31.training volunteers in this kind of scenario is really important. Trevor
:19:32. > :19:36.has been an RNLI volunteer since the station first opened 50 years ago.
:19:37. > :19:40.What's happening now? We have located the casualty, and we need to
:19:41. > :19:46.pick him up as quickly as possible and get him or her into the boat and
:19:47. > :19:51.transferred them to the shore where in a real-life situation there would
:19:52. > :19:54.be an ambulance waiting. They have grabbed onto the person and they are
:19:55. > :19:59.literally dragging them into the boat. Once they get into the boat
:20:00. > :20:07.it's really important to check they are OK. They would have to check him
:20:08. > :20:11.over for hypothermia, perhaps wrap him in a foil blanket. They will
:20:12. > :20:16.take him straight to shore and hopefully to a waiting ambulance.
:20:17. > :20:20.Safely in the boat now. And he will head back to shore. How has
:20:21. > :20:26.technology changed from when you first started to now? It's
:20:27. > :20:30.completely different now, or modern life jackets and wet gear. The
:20:31. > :20:33.equipment on the boat is vastly different. The boats themselves are
:20:34. > :20:39.the same, virtually, but the equipment inside is completely
:20:40. > :20:44.different. The equipment is so vital to the work you do. We have some
:20:45. > :20:49.stats from the RNLI. The number of people killed off the UK coastline
:20:50. > :20:53.in 2015 last year is the highest since records were first collected
:20:54. > :20:58.in 2011. More people have died while walking or running along the coast
:20:59. > :21:03.than any other activity. It highlights the work you do is of
:21:04. > :21:08.paramount importance. There are more people getting into trouble now and
:21:09. > :21:11.more people are safety conscious. So me people are doing this kind of
:21:12. > :21:19.activity now. There are bound to be more accidents. Do you see any
:21:20. > :21:23.difference in the accidents between winter and summer? You tend to get
:21:24. > :21:27.less in the winter because you have more holiday-makers in the summer.
:21:28. > :21:31.But in winter they can be more complicated and dangerous with the
:21:32. > :21:38.cold water and rough weather. It's amazing to see the work you do.
:21:39. > :21:45.Congratulations on just reaching 50 years of service. People are also
:21:46. > :21:52.attracted to the breathtaking mountain roads here.
:21:53. > :21:57.Stunning scenery, dramatic mountains and winding roads. Just some of the
:21:58. > :22:03.reasons North Wales is a mecca for car and motorbike enthusiasts. The
:22:04. > :22:11.twists and turns might be thrilling, but they are also risky. Tragically,
:22:12. > :22:17.not all drivers make it home safely. Last year there were more than 1000
:22:18. > :22:19.serious collisions on the roads of North Wales and the police here are
:22:20. > :22:28.determined to get those numbers down. It's a sunny Sunday morning on
:22:29. > :22:31.a bank holiday weekend. Today, thousands of bikers and drivers will
:22:32. > :22:41.make their way along these challenging roads. We are looking
:22:42. > :22:46.for offences in terms of driving excess speed, careless and dangerous
:22:47. > :22:50.driving. That's the priority. DC Ed Robinson has worked on the roads
:22:51. > :22:55.team for 18 years. We are coming to a stretch of road that has been very
:22:56. > :23:01.challenging in terms of corners, crests, dips. They put the cars
:23:02. > :23:09.through the paces there, but it still subject to a 60 mph speed
:23:10. > :23:16.restriction. He's soon spots three high-performance cars travelling at
:23:17. > :23:33.speed. There is an Audi, a portion and a BMW. -- a Porsche. Over 80 mph
:23:34. > :23:39.is the average speed. Time to stop them. Unfortunately the White Audi
:23:40. > :23:43.has disappeared. Can you join me in the police car with your driving
:23:44. > :23:54.licence. You have been driving at speed, touching 90 or 100 mph. I
:23:55. > :24:00.will caution you now. Both drivers will be issued with a court summons
:24:01. > :24:04.for speeding. Ed's colleagues have also stopped their friend in the
:24:05. > :24:09.Audi further up the road. No regard for the speed or the traffic. It's
:24:10. > :24:13.not your road, it could result in death. It's ridiculous. If you
:24:14. > :24:21.travel at those speeds, somebody can die. But because Ed couldn't record
:24:22. > :24:27.the Audi's speed, he has to to let the driver go with a warning. All
:24:28. > :24:32.three drivers from outside the area, they are clearly intelligent people,
:24:33. > :24:38.but it doesn't stop them coming here and driving, in the words of one of
:24:39. > :24:44.them, like idiots. Ed spots some drivers he spotted earlier. Why do
:24:45. > :24:56.you think we need a chat? What's the speed limit on this stretch of road?
:24:57. > :25:00.60. Were you keeping to that? No. On the hill up there, somebody was
:25:01. > :25:04.killed a few months ago because they were driving too fast. I will more
:25:05. > :25:09.than happy facilitate you getting some points if you continue to drive
:25:10. > :25:14.like that. The warm weather has also brought hundreds of motorcyclists to
:25:15. > :25:18.the area. But with 84 riders seriously injured or killed on roads
:25:19. > :25:24.last year, officers are keen to remind riders of the risks. The
:25:25. > :25:32.chants is so much higher than being a general road user of a collision.
:25:33. > :25:41.Motorcycle use is at 0.2% currently, but it represents 31% of the
:25:42. > :25:46.fatalities on our roads. As Ed keeps a look out for bikers breaking the
:25:47. > :25:50.rules, his attention is drawn to a rider with a rather unusual
:25:51. > :25:56.technique. Quite why he is moving from side to side, I've absolutely
:25:57. > :26:03.no idea. In the first instance, I'm going to breathalyse you to rule out
:26:04. > :26:08.alcohol. The test is negative. As for the side to side technique, the
:26:09. > :26:14.rider explains he was warming up his tyres. Ed sends him on his way with
:26:15. > :26:18.a few words of advice. If you are up this way through the summer, police
:26:19. > :26:22.are out in force every weekend. Your speed was no problem, you were going
:26:23. > :26:28.steady and I could see that. Keep it like that, happy days. As his shift
:26:29. > :26:34.draws to a close, he heads back to the station. We have protected the
:26:35. > :26:37.public, colleagues have had arrests and reported other motorists. There
:26:38. > :26:39.have been no serious collisions, so I would say it's been a successful
:26:40. > :26:43.day. Great work. Now, last year, holidaymakers
:26:44. > :26:46.in the UK were conned out of a staggering ?11.5 million -
:26:47. > :26:48.with each victim losing Detective Inspector Katie Balls
:26:49. > :26:54.from the City of London Police's National Fraud Intelligence Bureau
:26:55. > :27:05.is here again to tell us more. Good to see you. It's an astonishing
:27:06. > :27:11.figure. This kind of fraud seems to be increasing. Absolutely, it would
:27:12. > :27:15.seem so. This year's figures for holiday fraud, we see they are more
:27:16. > :27:19.than five times higher than the previous year. It might be more
:27:20. > :27:23.people are aware and they are reporting, but there is certainly a
:27:24. > :27:27.massive increase. How are people being targeted? One of the most
:27:28. > :27:31.common methods we see is being targeted by airline tickets. So you
:27:32. > :27:36.think you have bought yourself a flight and the ticket doesn't show
:27:37. > :27:40.up. You might have done it online or on the phone. Last year we saw
:27:41. > :27:46.destinations like India, Pakistan and Nigeria, long haul flights being
:27:47. > :27:50.targeted. Sporting events are another risky area. Fraudsters are
:27:51. > :27:54.keen to take advantage of people desperate to get to big events where
:27:55. > :27:58.there is often limited flight availability. If you are trying to
:27:59. > :28:04.get over to see the Euros in France or the Olympics in Rio, please take
:28:05. > :28:08.extra care. If you get to your destination the accommodation itself
:28:09. > :28:14.can be a problem. We also know fraudsters can post fake profiles
:28:15. > :28:18.online on accommodation websites and property either for rent or a
:28:19. > :28:22.holiday for sale. We know these properties either don't exist, or if
:28:23. > :28:24.they do, they are not likely to be owned by the person trying to rent
:28:25. > :28:25.them to you. Well, someone who's
:28:26. > :28:27.experienced this first hand He thought he'd booked
:28:28. > :28:31.a family holiday to France - but he'd actually transferred ?700
:28:32. > :28:42.straight into a scammers My wife asked me to contact the
:28:43. > :28:50.owner about bedding and sheets and towels. That was about a month after
:28:51. > :28:56.we had made the booking, and there wasn't any answer. I sent more
:28:57. > :29:01.e-mails, still no answer. At that point I had a horrible feeling, I
:29:02. > :29:06.suppose. It was absolutely awful, not just the money but the loss of
:29:07. > :29:10.the holiday. Thousands of people like Andrew are being targeted. Are
:29:11. > :29:18.there any patterns they look for as to who they will approach? We see a
:29:19. > :29:22.larger proportion of victims in their 30s and 40s, often with young
:29:23. > :29:29.families, and the generation used to booking these things online. Summer
:29:30. > :29:34.time we see a peak in these months. But also Christmas and other holiday
:29:35. > :29:38.times when people are panicked into booking last-minute flights. What
:29:39. > :29:41.are your top tips to avoid being scammed? Booking a holiday is
:29:42. > :29:47.exciting and you want to get it booked online quickly and get the
:29:48. > :29:51.best deal. But as with so much activity online, it's about taking a
:29:52. > :29:55.step back and taking a few extra minutes to do some basic checks.
:29:56. > :29:59.Really do your research and don't rely on one or two reviews online.
:30:00. > :30:04.Check thoroughly and check the credentials of the company you are
:30:05. > :30:14.booking with. Ensure they are a member of a registered trade body
:30:15. > :30:17.like Abda. There is great advice on their website. Always pay with a
:30:18. > :30:20.credit card or debit card that is protected. Anything less than that
:30:21. > :30:22.and you might as well just hand the fraudster a load of cash.
:30:23. > :30:25.And you'll be here again next Monday with details
:30:26. > :30:31.Now Michelle - you're in the holiday hotspot of Conwy this morning.
:30:32. > :30:42.No problems with your accommodation I hope?
:30:43. > :30:48.I'm on the coastal path, it is quite a difficult stretch to police, which
:30:49. > :30:52.is why PCSO Chris Perkins travels around by bike. Tell us more about
:30:53. > :30:57.the areas you patrol. I patrol what is called the estuary beat, down the
:30:58. > :31:02.coastal path all the way to Llandudno. I speak with the locals
:31:03. > :31:07.and tourists alike on my bike. You cover everyday crimes as well as
:31:08. > :31:11.bigger ones? Yes, we look at petty crimes but on a bigger scale will at
:31:12. > :31:16.a national project called Project Kraken, looking at illegal imports,
:31:17. > :31:19.drug smuggling and terrorism. Not so long ago around the coast we had a
:31:20. > :31:25.good seizure of cocaine from three boats as a result of information
:31:26. > :31:29.from Project Kraken, which people can contact us on 101 if you see
:31:30. > :31:31.anything suspicious on the water. It is a busy day, I will leave you to
:31:32. > :31:33.it, thank you. Now, there are lots of wild birds
:31:34. > :31:38.here on the waterfront in Conwy Unbelievably attacks on birds
:31:39. > :31:43.are on the increase. In Stockport, animal welfare
:31:44. > :31:45.officers are trying to track down the person behind
:31:46. > :31:57.a particularly cruel incident. Over the years, RSPCA officer
:31:58. > :32:01.Stephen Wickham has rescued hundreds of animals in distress, but even he
:32:02. > :32:05.was shocked by a call he received back in April this year to help a
:32:06. > :32:11.Canadian Goose on a lake in Stockport. We had a phone call on
:32:12. > :32:18.the Sunday lunchtime with regards to a goose with an object through it.
:32:19. > :32:21.You think, well, it will be a stick stuck in its feathers or something
:32:22. > :32:26.like that, but it was actually an arrow right the way through the
:32:27. > :32:31.goose. As well as the RSPCA, the local fire brigade was called in to
:32:32. > :32:35.help with the rescue, which Stephen filmed. We corralled him into the
:32:36. > :32:40.corner and managed to catch him in the reeds. He was in a bit of
:32:41. > :32:44.distress. It went in through the top, missing the heart by
:32:45. > :32:50.millimetres, and write out through the bottom. The goose was taken to
:32:51. > :32:54.the RSPCA's wildlife Hospital in Cheshire. He underwent an emergency
:32:55. > :33:02.operation to remove the 31 inch arrow. So far, the person who fired
:33:03. > :33:07.the crossbow hasn't been caught. It could easily have happened that they
:33:08. > :33:11.had a child or a person with it, causing unnecessary suffering to
:33:12. > :33:14.animals is against the law. They could be prosecuted under the Animal
:33:15. > :33:18.Welfare Act or the wildlife and countryside act. But there was a
:33:19. > :33:23.happy ending for the goose. After two weeks he made a full recovery.
:33:24. > :33:31.It was time for Stephen to release him back into the wild. Nice warm
:33:32. > :33:35.day for him to be released. As far as we know, he has got a mate on the
:33:36. > :33:42.pond, hopefully he will leave here for the rest of his life and no
:33:43. > :33:44.mishaps. I'm really pleased that he's managed to survive and we have
:33:45. > :33:49.managed to get him back to the wild. Now the RSPCA are in no
:33:50. > :33:51.doubt that this crossbow attack at the Mere Lake
:33:52. > :33:55.in Stockport was deliberate. It happened on, or shortly before,
:33:56. > :33:57.Sunday 17th April this year - if you any information at all,
:33:58. > :34:03.please get in touch. Now it's time for a look
:34:04. > :34:07.at today's Wanted Faces. Police forces around the country
:34:08. > :34:09.are asking for your We start this week with
:34:10. > :34:12.Charles Edward Adcock, He was arrested in connection
:34:13. > :34:16.with sex offences and released on bail, but has failed to return
:34:17. > :34:18.for further questioning. Adcock is 57, but also
:34:19. > :34:20.claims to be 59. He has strong ties to the Norfolk
:34:21. > :34:23.area and Wiltshire but may now be sporting a beard
:34:24. > :34:44.and possibly living rough. Next up is Lee Kelly, but he calls
:34:45. > :34:48.himself Stephen Kelly and was 36 last week, he has links to
:34:49. > :34:53.Manchester as well as Scotland and Europe. He has a Mancunian accent, a
:34:54. > :34:57.gold tooth, and numerous scars on his head. Police say he is dangerous
:34:58. > :35:06.and should not be approached, just dial 999 if you know where he is.
:35:07. > :35:10.He was due to appear before Grimsby Crown Court in connection
:35:11. > :35:13.with a robbery in which a couple were threatened with
:35:14. > :35:15.a firearm in their home, but he didn't turn up.
:35:16. > :35:17.Shakes is 28 and has a West Midlands accent.
:35:18. > :35:19.He has links to Grimsby and Birmingham.
:35:20. > :35:23.Detectives want to question him after drugs and an automatic gun
:35:24. > :35:25.with ammunition were found at an house in Bedfordshire.
:35:26. > :35:28.Rozalski is originally from Poland and now has friends in Luton.
:35:29. > :35:33.If you recognise any of these faces make sure you pick up the phone.
:35:34. > :35:36.Next to Manchester, where police need your help to reunite
:35:37. > :35:45.a vulnerable veteran with his prized possession.
:35:46. > :35:54.83-year-old ex-servicemen Frank Marchington from Wales were in
:35:55. > :36:00.Manchester served in the Marines for 32 years. I was in the special unit
:36:01. > :36:09.in the Marines, called the Special Boat Service. We did the recce on
:36:10. > :36:15.the beaches before the landing craft came in. He and wife Lily have been
:36:16. > :36:19.married for 58 years and together have four children. A very good dad,
:36:20. > :36:25.yes. Wouldn't change him for the world! Here's a good husband, he has
:36:26. > :36:29.always been a good husband. I've never been without anything.
:36:30. > :36:39.Valentine's Day, always took me out, red rose the table, but not for the
:36:40. > :36:43.last 10-year leg in 2005, Frank was diagnosed with our climate and his
:36:44. > :36:47.condition has recently deteriorated and he needs full-time care from his
:36:48. > :36:55.family. It is sad, really, because I know what kind of man he was, and I
:36:56. > :37:02.feel sorry for him. Obviously I know things -- I wish things were not
:37:03. > :37:07.like they are, but you have just got to get on with it. Frank's memories
:37:08. > :37:10.fading but one treasured possession means everything to him. He was
:37:11. > :37:14.awarded a valuable Omega Constellation watchful and beating a
:37:15. > :37:19.special assignment in Bahrain. It was a present from the Marines --
:37:20. > :37:24.for completing a special assignment. It was like a souvenir for me. He
:37:25. > :37:29.did not where it every day, never, ever. He must have just fancied
:37:30. > :37:33.putting it on that night. He kept telling my brother all day it was
:37:34. > :37:36.his birthday, and I think that is why he probably put the watch on,
:37:37. > :37:44.because he thought it was a special occasion. On the evening of Monday
:37:45. > :37:51.the 4th of April, Frank put on his favourite watch and left the house.
:37:52. > :38:00.We heard the doorbell, and he had gone. -- we heard the door go. Still
:38:01. > :38:03.likes a pint, likes a drink, even though he shouldn't with his
:38:04. > :38:08.medication, but he will escape if he can to the pub! Frank had made the
:38:09. > :38:12.same journey hundreds of times before. He was heading towards the
:38:13. > :38:23.Nelson Tavern on the corner of Lord Lane and Tunes Road. But he never
:38:24. > :38:32.arrived. They just came from behind. Hit me. Knocked me to the floor.
:38:33. > :38:47.Took my watch. And obviously my wallet. Confused and shaken, Frank
:38:48. > :38:52.staggered home. But when he walked in at around 9:30pm, he didn't
:38:53. > :38:59.mention the attack. He came back and I said, that was quick. No in. He
:39:00. > :39:04.seemed worked up and angry and I just thought, well, there was no one
:39:05. > :39:07.in and that is what has upset him. But the following morning he told
:39:08. > :39:13.his family what had happened. He just came out and said, it was that
:39:14. > :39:18.lad, he took it off me. Debra and Lily then noticed a lump on head. At
:39:19. > :39:22.that point I said, if that is the case, we need to phone the police,
:39:23. > :39:30.we need to report this, it is serious. Police are appealing for
:39:31. > :39:33.witnesses to help them solve this callous crime. This is the location
:39:34. > :39:41.we think the attack occurred, halfway between the road and the
:39:42. > :39:44.Nelson Tavern public house. Unfortunately because of Frank's
:39:45. > :39:47.dementia he was not able to give us a clear description but he says
:39:48. > :39:52.there was one male and possibly affected male with them at the time.
:39:53. > :39:55.We think this could have been a targeted attack and Frank could have
:39:56. > :39:59.told someone in the community that he had this watch. He was a very
:40:00. > :40:03.formidable man. It has been two months since the attack and Frank is
:40:04. > :40:12.still distraught about the theft of his precious watch -- he was a
:40:13. > :40:15.vulnerable man. He used to go upstairs and come down and say,
:40:16. > :40:18.where is my watch? I would have to tell the story again, what had
:40:19. > :40:22.happened. A few years ago, nobody would have taken that watch of my
:40:23. > :40:26.dad, so from that point of view I think he was angry and really upset.
:40:27. > :40:28.He had had it all those years and then someone just takes it. It is
:40:29. > :40:34.disgusting. And PC Lee Cullen has been
:40:35. > :40:38.involved with this case - remind us again about Frank's
:40:39. > :40:47.movements that evening. The incident occurred between 8:30pm
:40:48. > :40:51.and 9:30pm on Monday the 4th of April this year. Frank left his home
:40:52. > :40:54.address in Failsworth and walked on Lord Lane to his local pub. Lord
:40:55. > :40:59.Lane is quite a busy thoroughfare and lots of cars were passing by,
:41:00. > :41:02.pedestrians passing by, and we are appealing to anyone that might have
:41:03. > :41:08.seen this attack. Frank was wearing dark trousers and a dark cardigan.
:41:09. > :41:13.The watch was quite distinctive? It was, and Omega Constellation watch,
:41:14. > :41:17.and, like the picture, Frank's watch had a bronze face and on the rear
:41:18. > :41:22.was a triangle stamp and the words venison and the serial number. The
:41:23. > :41:26.watch meant a lot to Frank, he had had it for 50 years, it had great
:41:27. > :41:29.sentimental value and we are appealing to anybody if they have
:41:30. > :41:33.seen the watch or had it up to them to come forward to the police and
:41:34. > :41:37.give them the information. Thank you so much. If you have any
:41:38. > :41:40.information, please do get in contact with us. You can also
:41:41. > :41:50.contact anonymously using Crimestoppers. Rav, back to you.
:41:51. > :41:53.To stand for an update on the calls so far, and we have had good
:41:54. > :41:57.information on the CCTV we showed you on Friday of the armed robbery
:41:58. > :41:59.at a car dealership in Nottingham. Officers are chasing that up as we
:42:00. > :42:00.speak. You may remember that last week
:42:01. > :42:03.we ran an appeal on the 20th anniversary of the murder
:42:04. > :42:04.of Melanie Hall. She went missing after a night out
:42:05. > :42:07.in Bath and her remains were discovered 13 years later next
:42:08. > :42:10.to the M5 in South Gloucestershire. Well, police have been really
:42:11. > :42:12.pleased with the information that's been coming in,
:42:13. > :42:24.as we found out when we caught up Since the Crimewatch Roadshow we
:42:25. > :42:28.have had a number of significant calls, I have a team of detectives
:42:29. > :42:32.following those about the moment, three key areas that the calls are
:42:33. > :42:35.about, some naming people, some about the outstanding property and
:42:36. > :42:37.some about the area where Melanie's body was found.
:42:38. > :42:39.Please do keep those calls, texts and emails coming in on that
:42:40. > :42:50.Michelle, where will you be tomorrow?
:42:51. > :42:56.I'll be finding out why they've had to install 24-hour CCTV
:42:57. > :43:05.I'll also be seeing for myself why keeping meerkats as pets might not
:43:06. > :43:16.For more details about the crimes on today's programme,
:43:17. > :43:20.Before we go, here's another look at this morning's Wanted Faces.
:43:21. > :43:22.If you know where any of them are, do get in touch.
:43:23. > :44:05.Hello, there. You left us a voicemail
:44:06. > :44:08.stating you were interested in our mediation services.
:44:09. > :44:12.I would like, from the sale of house, 200.