Episode 16

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:00:08. > :00:11.We're live and kicking off our final week with a packed programme.

:00:12. > :00:14.A new appeal to find the killer of Surjit Takhar,

:00:15. > :00:20.the devoted dad whose body was found near a motorway.

:00:21. > :00:33.For my children's sake, for my sake, if you know anything,

:00:34. > :00:35.no matter how small it is, just please let somebody know.

:00:36. > :00:38.And we're with the police as they dismantle dangerous

:00:39. > :00:42.One of the main things we check is any booby-traps.

:00:43. > :00:44.Even worse - the shoddy electrics in these cannabis

:00:45. > :00:50.We'll be seeing how these guys tackle them.

:00:51. > :01:15.Life of the next 45 minutes, you are watching Crimewatch road show.

:01:16. > :01:17.Hello and welcome to Crimewatch Roadshow.

:01:18. > :01:20.It's the last week of the series and we still need your

:01:21. > :01:25.The elderly postmaster attacked at knifepoint

:01:26. > :01:30.He started shouting, "I'm going to kill you,

:01:31. > :01:35.And how images from your phone could make all the difference

:01:36. > :01:43.Today the Roadshow's moved to the Midlands,

:01:44. > :01:45.to Handsworth Fire Station in Birmingham.

:01:46. > :01:46.Tina Daheley, it's your first morning with us.

:01:47. > :01:53.Well, I'm in the middle of a cannabis farm.

:01:54. > :01:56.It looks - and even smells - very realistic!

:01:57. > :02:02.But it's fake, and it's used to train the emergency services

:02:03. > :02:04.to deal with the many real dangers found in illegal cannabis factories.

:02:05. > :02:08.Join me later for the full guided tour.

:02:09. > :02:13.But first, can you help police, and a grieving family,

:02:14. > :02:23.solve a mystery that's spanned almost nine years?

:02:24. > :02:35.When I met circuit, he was just like normal guy, he was about 18, 19, I

:02:36. > :02:40.was only 17 -- when I met Surjit. Really friendly, really nice person.

:02:41. > :02:44.We were married for about 14, 15 years, we had three children. But

:02:45. > :02:53.over the years the family went through some tough times. He was

:02:54. > :03:00.drinking quite heavily, throughout the years he carried on drinking and

:03:01. > :03:06.drinking and got really serious, a reason why we both split up. Surjit

:03:07. > :03:12.Takhar left the family home in Walsall in 2007 before moving into a

:03:13. > :03:15.flat a few miles away in Oldbury. He was really determined during that

:03:16. > :03:23.year to change, to be a better person, to stop drinking, show us,

:03:24. > :03:25.prove to us that he is a family man, therefore the children, that the

:03:26. > :03:30.children could start building the trust and relying on him again. But

:03:31. > :03:36.before that could happen, Surjit went missing. Because of his drink,

:03:37. > :03:40.he would go away for a week, then he would come back, and it was a

:03:41. > :03:44.pattern I was used to, so to me it didn't really mean anything when he

:03:45. > :03:50.went for that week, and suddenly when I found out he was gone for two

:03:51. > :03:56.weeks, I knew something was wrong. Surjit was reported missing by his

:03:57. > :04:00.family on October the 8th 2008. For his children, growing up without

:04:01. > :04:06.their father was a confusing time. We were worried as well, but because

:04:07. > :04:11.he used to disappear a lot, we weren't really sure how to feel. We

:04:12. > :04:17.were angry thinking he just left and went and not bothering to come back

:04:18. > :04:22.to even see their children. They had exams, 13th birthday, 16, 18, all

:04:23. > :04:30.these milestones. Seven years went by with no news. Then, in August

:04:31. > :04:36.2015, their worst fears were realised. A police investigation is

:04:37. > :04:41.under way after a human skull was discovered near junction four of the

:04:42. > :04:46.54 at Telford in Shropshire. A forensic inquiry is now being

:04:47. > :04:56.carried out at scene. The remains were found just to the side of me

:04:57. > :05:00.here by junction four on the A54, found by workmen who were surveying

:05:01. > :05:05.the land here. To build up a picture of how long the body had been at the

:05:06. > :05:09.scene, police bought in a forensic expert to analyse plant growth and

:05:10. > :05:13.other evidence. They were believed to be the remains of a male aged

:05:14. > :05:22.between 28 to 35 years of age. There were some Sikh bangles we believe

:05:23. > :05:28.the deceased had been wearing at the time of his death. On TV I saw the

:05:29. > :05:31.appeal, they showed some Sikh bangles which I recognised

:05:32. > :05:38.straightaway. I knew they were his, I recognised them. The family

:05:39. > :05:44.contacted the police. A DNA sample from a tooth confirmed it was

:05:45. > :05:48.Surjit. It was just a normal day, I went to work and then suddenly I had

:05:49. > :05:52.officers visit me at work to let me know that they had found a body, to

:05:53. > :05:57.find out that he was actually buried for all these years and it confirmed

:05:58. > :06:01.it was him. I went into shock straightaway, I just couldn't

:06:02. > :06:07.believe it was him. We didn't really know how to feel as well. Being

:06:08. > :06:12.there for so long, yeah. Probably still in shock now, to be honest. To

:06:13. > :06:18.be told that his remains had been there for a long time, my

:06:19. > :06:22.emotions... I think from being angry they just went into guilt and the

:06:23. > :06:25.fact that I'd thought in my head that he had just left us and

:06:26. > :06:30.everything, so I think it was a lot of guilt at the time. It still is,

:06:31. > :06:35.to be honest. Tests confirmed Surjit had suffered injuries to his face,

:06:36. > :06:41.ribs and wrist, all consistent with some sort of trauma. When he went

:06:42. > :06:46.missing in 2008, traces of blood had also been found at his home. The

:06:47. > :06:50.site where the remains were found was clearly a site where they had

:06:51. > :06:52.been disposed of, as opposed to somebody falling or coming

:06:53. > :06:58.accidentally across their depth at that location. This is supported by

:06:59. > :07:01.the blood and tissue from the address and the circumstances around

:07:02. > :07:07.Surjit not being seen since 2008 lead this to be a suspicious death.

:07:08. > :07:10.Police are now appealing to the local community where Surjit spent

:07:11. > :07:17.the last few months of his life to help them solve what they believe to

:07:18. > :07:26.be a murder. We want answers. We just want to know what happened. Why

:07:27. > :07:30.did it happen? Someone out there, please, for my children's sake, for

:07:31. > :07:33.my sake, if you know anything, no matter how small it is, please come

:07:34. > :07:38.and let the police know, let somebody know. They've lived a life

:07:39. > :07:43.without a father for all these years, without any answers. I just

:07:44. > :07:45.want them, I want what's best for all of us, for our children, and got

:07:46. > :07:48.Surjit to rest in peace. Detective Inspector

:07:49. > :07:57.James Munro is with me. You saw mamma just how determined

:07:58. > :08:02.Surjit's family are to find his killer. What do we know about the

:08:03. > :08:05.lifestyle he was living? We know Surjit was living a chaotic

:08:06. > :08:08.lifestyle at the time of his disappearance, drinking heavily and

:08:09. > :08:11.he had run up some debts, we are keen to speak to people who may have

:08:12. > :08:16.information regarding those issues he had at the time to come forward

:08:17. > :08:19.to give some peace to his family. It happened a long time ago but it is

:08:20. > :08:23.possible someone may have seen something suspicious around the time

:08:24. > :08:29.his body was dumped, remind us where it was bad? Junction four of the

:08:30. > :08:33.M54, that is where his remains were found, we are keen to speak to

:08:34. > :08:37.anybody who saw suspicious activity in and around October 2000 and

:08:38. > :08:42.eight. What other information are you hoping for? We are keen to speak

:08:43. > :08:48.to people with specific information regarding Surjit's disappearance, he

:08:49. > :08:51.went missing on October one 2008 from his address in the Oldbury area

:08:52. > :08:56.of the West Midlands and we are keen to speak to people who have

:08:57. > :09:04.information regarding his lifestyle, particularly his frequenting of the

:09:05. > :09:07.Temple on Soho Road in the centre of Birmingham, that is key for us. You

:09:08. > :09:10.are keen to hear from someone who contacted you last year? January 25

:09:11. > :09:15.last year we had a call with specific information regarding the

:09:16. > :09:17.case, anonymous male caller. That person unfortunately was cut off

:09:18. > :09:22.before they were put through to the investigation team and I am urging

:09:23. > :09:26.them to come forward again today, their core will be treated in the

:09:27. > :09:31.strictest confidence. If you have any information that could help,

:09:32. > :09:33.please do get in touch. You saw how desperate Surjit's family after

:09:34. > :09:35.answers. The lines are open now. Time now for our roundup

:09:36. > :09:38.of criminals caught on CCTV. Take a look and see if you recognise

:09:39. > :09:48.any of these faces. This guy driving his soft top is

:09:49. > :09:53.here for the second time today to sell his laptop and mobile phone.

:09:54. > :09:57.When the deal goes pear shaped, he decides to head home, keeping hold

:09:58. > :10:02.of his gadgets, but he is being blocked in by a van just off-camera

:10:03. > :10:07.and he is in for a shock. Four robbers get out and sworn his car.

:10:08. > :10:12.What you don't see is a man pointing a gun straight at the victim. Then

:10:13. > :10:18.they go for him, gripping his jewellery and watch away, they

:10:19. > :10:23.ransacked the front and back seats, even the boot. Once satisfied, the

:10:24. > :10:27.robbers take his car keys, leaving the victim pleading for them back.

:10:28. > :10:33.Eventually they made off with over ?8,000 worth of goods and through

:10:34. > :10:34.the man's keys on the floor. If you think you know who these men are, we

:10:35. > :10:47.need to hear from you. It is Christmas Eve, but this guy

:10:48. > :10:51.isn't quite getting into the spirit of things. He forces his way into a

:10:52. > :11:00.mosque in central London and it looks like he is on a mission.

:11:01. > :11:07.Kicking in the locked office door, he scrambles around looking for

:11:08. > :11:13.things to pinch. Once satisfied, he scuppers as quick as he can,

:11:14. > :11:19.stealing the Imam's personal laptop, ?600 in cash, and causing around

:11:20. > :11:25.?400 worth of damage. If you know who this group is, call us now.

:11:26. > :11:27.If you recognised anyone, get on the phone now.

:11:28. > :11:42.Or you can text us on 63399 - text CW, space, and then your message.

:11:43. > :11:44.Texts will be charged at your standard message rate.

:11:45. > :11:46.Or send us an email - the address is CWR@bbc.co.uk.

:11:47. > :11:50.Rav, this bit of kit is very useful for the teams tasked with finding

:11:51. > :11:57.It's a thermal imaging camera, and police use it to detect large

:11:58. > :11:59.areas of heat given off by the lights used

:12:00. > :12:03.Mike Hall is from West Midlands Police's cannabis disposal team.

:12:04. > :12:10.When might use this? This would be used with the checks and balances on

:12:11. > :12:14.people give us information on suspicion of a cannabis factory, we

:12:15. > :12:17.use this as an indicator to give more information so we would be able

:12:18. > :12:22.to put that in front of a magistrate. Let's have a go, what do

:12:23. > :12:25.I do? Pointed at the windows, you will see the heat for some in doubt,

:12:26. > :12:30.lots of different colours, and it will show the temperature of the

:12:31. > :12:34.windows. Where the heat is coming out of the cannabis factory, out

:12:35. > :12:37.from the e.Dams and underneath the windows, we would not expect to see

:12:38. > :12:41.this from a house where there is not a cannabis factory. So you might be

:12:42. > :12:44.able to establish there is cannabis inside before you go in? Very

:12:45. > :12:48.clever. In a moment I will take a look

:12:49. > :12:51.around the fake cannabis farm at this fire station but first I spent

:12:52. > :12:56.time with Mike's team to find out how hazardous it can be.

:12:57. > :13:02.The UK's wholesale cannabis market is thought to be worth almost ?1

:13:03. > :13:06.billion per year. It is cultivated in people's homes and in industrial

:13:07. > :13:11.sized operations. Stopping that trade is a priority for police. Here

:13:12. > :13:16.in the West Midlands, police have set up a dedicated cannabis disposal

:13:17. > :13:20.unit to deal with the problem, and today we have got access to their

:13:21. > :13:26.base to find out more about how they operate. Set up in 2010, the team

:13:27. > :13:32.focuses on finding and disrupting cannabis farms run organised gangs.

:13:33. > :13:36.We are dealing with around four all five cannabis factories a day,

:13:37. > :13:39.generally, they come into either through warrants, community led

:13:40. > :13:43.intelligence, or spontaneously where we discover a cannabis factory for

:13:44. > :13:48.another reason, for instant a fire or search of a premises on an

:13:49. > :13:52.unrelated matter. There can be multiple raids on any given day said

:13:53. > :13:56.the team must be ready to react at a moment's notice.

:13:57. > :13:59.How do you prepare for a raid on a cannabis factory? We try and

:14:00. > :14:03.bejewelled we have got enough equipment that can more or less deal

:14:04. > :14:10.with as many scenarios as we possibly can. We have got clothes

:14:11. > :14:13.now, the standard issue, what we should have is one of these, but

:14:14. > :14:19.what I prefer, this is my favourite, is these. Wow, I expect officers to

:14:20. > :14:24.have things like handcuffs, a Kayser, a battle, this is very

:14:25. > :14:28.different? You need gardening tools, eventually? Absolutely, just like

:14:29. > :14:31.the officers out on the street, they use the correct equipment to deal

:14:32. > :14:35.with the scenarios they are likely to face, and the cannabis team carry

:14:36. > :14:40.equipment we need in order to do the job. A report has come in of a

:14:41. > :14:46.significant cannabis farm in a suburb of Birmingham. The team

:14:47. > :14:51.springs into action. Arriving on occasion, the team gets ready to

:14:52. > :14:54.make their first assessment under Mike's command. Two officers will go

:14:55. > :15:00.in first to check for safety and give us a brief of what we are

:15:01. > :15:03.facing in that. They will check for safety, structural alterations,

:15:04. > :15:09.electoral hazards -- electrical hazards that might be in there. One

:15:10. > :15:12.of the first things we check is any booby traps because they will have

:15:13. > :15:18.nails on the back of the doors so that when you entered the room you

:15:19. > :15:23.can catch them on your hand. The house is declared safe to enter and

:15:24. > :15:30.the team begins the task of seizing this huge haul of mature plants.

:15:31. > :15:37.This room is typical of the way rooms are converted, electricity for

:15:38. > :15:41.the high-intensity lights, ventilation systems. This fan is as

:15:42. > :15:45.heavy as a domestic fridge, just hanging on wires above our head from

:15:46. > :15:49.the ceiling. There is also where the ventilation goes, they have knocked

:15:50. > :15:54.holes in the chimney breast and taken away some of the brickwork.

:15:55. > :15:59.The criminal gangs behind this farm has left the rented property in a

:16:00. > :16:03.hazardous state. They have even bypassed the meter to steal

:16:04. > :16:08.electricity. They connect the electricity just using live and

:16:09. > :16:12.neutral and they don't the socket so potentially every bit of metal in

:16:13. > :16:16.this premises could have been electrified, including the radiators

:16:17. > :16:24.and the taps. The high-value crop has been cut down and up. -- bagged

:16:25. > :16:31.up. And the team gets to work dismantling the site. A cannabis

:16:32. > :16:37.farm of this side would probably cost about ?15,000 to set up with

:16:38. > :16:41.the equipment, lighting, ventilation and growing materials, so what we

:16:42. > :16:44.aim to do is disrupt the drug network, take away the initial

:16:45. > :16:49.investment and take away their huge profit by taking the cannabis away.

:16:50. > :16:53.And you can see here that people like to protect their investment,

:16:54. > :16:57.and these are some of the dangers that others, as the police, face

:16:58. > :17:01.when we go into cannabis factories. The bags full of cannabis are

:17:02. > :17:06.removed and another successful raid comes to an end. The four rooms

:17:07. > :17:13.used, all three bedrooms and the loft, we have taken away a total of

:17:14. > :17:17.219 plants. The team heads back to base, where the sheer scale of the

:17:18. > :17:23.problem is clear to see. Wow, this is a lot of cannabis. What

:17:24. > :17:27.are we looking at? About a month's call off the streets of the West

:17:28. > :17:33.Midlands here, around six times. What is the commercial value? Could

:17:34. > :17:39.be as much as ?60 million worth. Just from one month? Joest, just

:17:40. > :17:44.from one month. The smile is overpowering. That is often what

:17:45. > :17:48.gives it away to members of the public who report their concerns.

:17:49. > :17:52.This is kept in a secure container, what happens to it next? This is

:17:53. > :17:54.authorised for disposal, we wait for it to rot down then it is taken away

:17:55. > :17:57.and destroyed. Well, before police can get

:17:58. > :17:59.drugs off the street, they have to gain entry

:18:00. > :18:01.to the property - Here at this fake cannabis farm,

:18:02. > :18:07.officers train for that challenge. And that's what I'm doing now,

:18:08. > :18:17.in this very dark, cramped space! Talk me through what you would be

:18:18. > :18:22.doing here. This simulates the trips and hazards that we come across when

:18:23. > :18:26.entering a cannabis farm. We can make this as easy or difficult as we

:18:27. > :18:29.want, depending on the level of training required for the 999

:18:30. > :18:33.services. In a real-life scenario, the space can be very confined and

:18:34. > :18:38.we could even end up being on our hands and knees in spaces like an

:18:39. > :18:42.attic or lost. There are a lot of things to be aware of. Those

:18:43. > :18:47.equivalent over your head. We have live wires behind you and things on

:18:48. > :18:51.the floor. So we need to remain vigilant at all times. Thankfully, I

:18:52. > :18:59.don't have to crawl through here but I do have to come down this ladder

:19:00. > :19:10.into the cannabis farm itself. And hopefully, Michael should be waiting

:19:11. > :19:19.for me at the bottom! This is it. So that was the real cannabis. And this

:19:20. > :19:23.is the fake stuff. How does this place helped prepare people for the

:19:24. > :19:27.real thing? It gives you exposure training for 999 services, so we can

:19:28. > :19:30.highlight the different risks involved in entering and dealing

:19:31. > :19:34.with a cannabis factory. We can change the training to a super

:19:35. > :19:39.scenario. We can do a casualty evacuation or even simulate fires or

:19:40. > :19:43.electrical hazards. Some of these cannabis farms are really secure,

:19:44. > :19:49.though, and difficult to get into. Very difficult. We use specialist

:19:50. > :19:55.method of entry equipment like this battering ram. It is really heavy!

:19:56. > :19:59.And how many cannabis farms would you come across typically? We can

:20:00. > :20:02.see as many as five in a day sometimes. It depends on the level

:20:03. > :20:10.of information the community are passing to their neighbourhood teams

:20:11. > :20:14.or to Crimestoppers. And give us some examples of the most extreme

:20:15. > :20:19.once you have been to? We have seen as many as 8000 plants in a disused

:20:20. > :20:21.factory in Coventry. We have seen four houses that have been knocked

:20:22. > :20:26.together through their walls. We have seen cannabis farms under

:20:27. > :20:31.houses where they have removed all be supporting walls. And we can look

:20:32. > :20:37.at the footage of one you attended not long ago with a fire. Thank you

:20:38. > :20:39.very much, Mike. Later, I will find out how the Fire Service deals with

:20:40. > :20:41.daisies at cannabis farms. Right, lots more to come

:20:42. > :20:45.in today's programme. Do you recognise this

:20:46. > :20:48.ruthless post office robber, All of a sudden, from his side

:20:49. > :20:58.he pulled a knife straight in and didn't say good

:20:59. > :21:00.morning or anything. And Paul Foster was killed

:21:01. > :21:06.whilst walking to work. Police need to trace

:21:07. > :21:09.a driver who fled the scene It's like the children,

:21:10. > :21:15.they're like, "Where's grandad? Next, police in Manchester

:21:16. > :21:21.are looking for two thieves who mugged a disabled pensioner

:21:22. > :21:24.on his way home from the shops. 74-year-old Pete Walker relies

:21:25. > :21:27.on his mobility scooter to get around after surviving a brain

:21:28. > :21:40.haemorrhage six years ago. My dad is not mobile. He can just

:21:41. > :21:45.literally stand up, into his wheelchair and then onto his

:21:46. > :21:50.scooter. That is as mobile as he is. Other than that, he can't do

:21:51. > :21:57.anything. I'm paralysed down the right-hand side of my body. It does

:21:58. > :22:04.make things difficult. I can't walk. This couple came up behind him and

:22:05. > :22:11.went on either side of him. The guy was asking him where this place was,

:22:12. > :22:15.this so-called map he was showing him. And while my dad was talking to

:22:16. > :22:20.him of the woman on the other side was trying to distract and take his

:22:21. > :22:29.chain from his neck, and she succeeded. I tried to grab her. It

:22:30. > :22:35.was too late. He was quite shook up. He was just all in a panic. He

:22:36. > :22:41.couldn't believe what had happened. He thought how vulnerable he was and

:22:42. > :22:48.how helpless, defenceless. It's just not right. It makes me feel very

:22:49. > :22:51.annoyed. It's a shame they haven't been found yet. Hopefully, this

:22:52. > :22:53.appeal might work. Now, this is the gold

:22:54. > :22:58.necklace that was stolen. He'd worn it for about 50 years

:22:59. > :23:05.and it meant a lot to him. This attack happened at around

:23:06. > :23:08.9.15am on the morning of Sunday 19th February in the town

:23:09. > :23:10.of Ashton-Under-Lyne, Pete was making his way along

:23:11. > :23:16.Keswick Road when the man They fled the scene, making

:23:17. > :23:23.their way towards Furness Avenue. Now, this CCTV shows a number

:23:24. > :23:26.of cars driving past Police would like to speak

:23:27. > :23:44.to the occupants of those vehicles or anyone else who might have

:23:45. > :23:46.information about the two The male suspect is

:23:47. > :23:49.described as being white, in his early 30s, around 5ft 8ins

:23:50. > :23:52.tall and of skinny build. He was wearing a grey woolly hat

:23:53. > :23:55.with a brown jacket and blue jeans. The woman was around 40

:23:56. > :23:57.years old, 5ft 8ins. If you can help, call us now -

:23:58. > :24:01.our numbers are on your screen. Now, earlier we heard about some

:24:02. > :24:04.of the challenges the police face But the fire service

:24:05. > :24:12.is often involved too. With me is firefighter Linden Jones.

:24:13. > :24:18.You have been to several cannabis farms. Yes, we have been to 12

:24:19. > :24:24.streaked away from the Fire Service. The were shut permanently, and

:24:25. > :24:28.eventually I saw smoke coming from the roof. You are going to give us a

:24:29. > :24:35.demonstrate and of the conditions you might face? Our usual team is

:24:36. > :24:39.just two people. They will walk to the door and make a door entry. They

:24:40. > :24:46.were tipped behind the door for booby traps if they suspect it is a

:24:47. > :24:52.cannabis farm. There is a lot of smoke. Disses cosmetic smoke,

:24:53. > :24:56.similar to what you would find in a nightclub. But for real, it is

:24:57. > :25:01.obviously thicker. They are constantly feeling in front of their

:25:02. > :25:04.faces are dangling cables and any other booby traps. You can also hear

:25:05. > :25:10.them tapping their feet, checking for holes in the floor. It is

:25:11. > :25:14.difficult to see where you are going. We are approaching the

:25:15. > :25:22.cannabis farm itself now. What booby traps with a lookout for? Sometimes,

:25:23. > :25:27.these criminals will electrify doorframes and put other booby traps

:25:28. > :25:33.in place. There are a couple where they have literally electrified

:25:34. > :25:47.copper cable. That is more for rival gangs than for us. Lots of hazards

:25:48. > :25:52.here. Lots of hazards. The crew have now extinguished the fire. Most of

:25:53. > :26:00.the fires we encounter in cannabis farms are electrical fires. So we

:26:01. > :26:03.use a CO2 extinguisher. Once the fire is out, we will search the

:26:04. > :26:07.property and make sure no one is inside. Then you have to preserve

:26:08. > :26:11.the evidence once you have established that the fire was caused

:26:12. > :26:15.by a cannabis farm. What's we are happy that there was no one there,

:26:16. > :26:19.we will retreat outside, put a cordon outside and hand it over to

:26:20. > :26:25.the police. The smoke is starting to die down a bit now. Later, we will

:26:26. > :26:26.find out how one of these is now helping firefighters to do their

:26:27. > :26:27.job. Next, can you help police trace

:26:28. > :26:32.the man responsible for a cowardly knife attack on an elderly post

:26:33. > :26:45.master? From the 19th of July, 1998, we were

:26:46. > :26:53.running a post office on slave road. Very nice business, happy customers.

:26:54. > :26:56.Tarsem Thethy and his wife Kulwant have always enjoyed working together

:26:57. > :27:03.in their small shop and post office in the Erdington area of Birmingham.

:27:04. > :27:13.We have good customers. We try to serve the community. We know most of

:27:14. > :27:17.them, even by name. On a Friday morning in March, Tarsem was

:27:18. > :27:26.preparing for another busy day at work. It was just like any other

:27:27. > :27:32.day. We had just opened the shop. I was just trying to tidy up the shop.

:27:33. > :27:37.Outside, a man was approaching the post office, and he wasn't looking

:27:38. > :27:42.to send a parcel. When he came in, I greeted him as a customer. Then all

:27:43. > :27:51.of a sudden, from his side, he pulled a knife rather than saying

:27:52. > :27:54.good morning or anything. It was there. The man launched a terrifying

:27:55. > :27:58.attack on Tarsem, knocking the turban from his head and pushing him

:27:59. > :28:04.around the shop. He threatened the postmaster with a knife and demanded

:28:05. > :28:12.cash. He started shouting, I'm going to kill you. Open the door, give me

:28:13. > :28:16.the keys. The attacker grappled with Tarsem, pushing the knife against

:28:17. > :28:23.his neck. Behind the counter, Kulwant watched in horror. All of a

:28:24. > :28:27.sudden, I saw my husband without a turban and Udo was something wrong.

:28:28. > :28:36.Then I saw the light coming towards the screen of the post office and I

:28:37. > :28:40.hit the alarm. With the panic alarm ringing out, the attacker lashed out

:28:41. > :28:48.one more time before making his escape empty-handed. I saw blood

:28:49. > :28:55.around his neck, his shirt covered in blood. It is scary. Police in

:28:56. > :29:00.Birmingham are appealing for help define the man who carried out

:29:01. > :29:04.cowardly attack. This man is a particular danger to the public and

:29:05. > :29:10.needs taking off the streets. We clearly want to be able to identify

:29:11. > :29:17.him and arrest him the protection of the public, given the viciousness

:29:18. > :29:20.and how frenzied the attack was. Three months on, Tarsem and Kulwant

:29:21. > :29:26.are still struggling to move on with their lives. Since the attack, he

:29:27. > :29:36.has been nervous. He is not the same person. I still have flashbacks from

:29:37. > :29:41.time to time. He just put the knife to my throat. That was what he did,

:29:42. > :29:55.which is very scary. A horrible attack that has had a

:29:56. > :29:59.real impact on the victims? Yes, this was an extremely violent and

:30:00. > :30:02.nastier tag on a popular and well-respected member of the local

:30:03. > :30:09.community. The emotional and psychological damage is not just him

:30:10. > :30:18.but his family and wider family, it is terrible. Remind us where and

:30:19. > :30:21.when this happened? This happened on Friday the 17th of March this year

:30:22. > :30:26.on the post office on Slade Road in Birmingham. It happened around

:30:27. > :30:28.9:20am, so there would have been lots of people around, a popular

:30:29. > :30:33.street, there would have been lots of people so anybody that saw

:30:34. > :30:37.anything that morning is urged to contact us. You have good CCTV

:30:38. > :30:45.footage of the man, what do we know? He is a white male around six tall,

:30:46. > :30:51.around 28 to 34 years of age, very slight build, he has got fair, short

:30:52. > :30:56.hair and was wearing a very distinctive full-length camouflage

:30:57. > :31:00.type jacket. He was also wearing three quarters length navy trousers

:31:01. > :31:05.with a baseball cap. Do you think he is local to that area? We don't, we

:31:06. > :31:09.think you may have been visiting somebody, maybe staying with

:31:10. > :31:12.somebody in the area at the time. I would urge anybody that knows

:31:13. > :31:18.recognises him to contact us as soon as they can. Given how awful this

:31:19. > :31:24.attack was, do you think he may strike again? Seeing the footage, he

:31:25. > :31:27.is clearly a violent man, he has no qualms about carrying a knife in

:31:28. > :31:31.public and using it against somebody so we would urge anyone to contact

:31:32. > :31:32.us to arrest this man and taking off our streets. Alan, thank you very

:31:33. > :31:34.much. If you can help, please do

:31:35. > :31:36.get in touch now using And it's worth knowing that

:31:37. > :31:40.victims of any crime can Next, in our increasingly connected

:31:41. > :31:46.world, we rely more and more But they can be vulnerable

:31:47. > :32:00.to hackers looking to extort money. In the past few months, the UK's

:32:01. > :32:05.Parliament, hospitals and biggest companies have become victims of a

:32:06. > :32:10.growing threat. The NHS is the victim of a major cyber-attack. The

:32:11. > :32:14.cyber attack is sweeping across the globe, taking systems off-line.

:32:15. > :32:18.Malicious programmes have infiltrated their computer systems,

:32:19. > :32:22.taking control of confidential data and holding it hostage. It is called

:32:23. > :32:29.rant somewhere and it is a on the rise. -- it is called ransomware.

:32:30. > :32:31.In a moment, I'll be talking to DI Mick Dodge

:32:32. > :32:34.from City of London Police, who will be telling us

:32:35. > :32:36.all about this growing problem, but first I'm joined

:32:37. > :32:45.Just this year you were a victim of this yourself? Yes, we arrived -- we

:32:46. > :32:48.were out of the office and got contacted to say our files would be

:32:49. > :32:52.disappearing subject to a random attack. This was an accountancy

:32:53. > :32:58.firm, looking after lots of people's bribery details. How did you feel

:32:59. > :33:03.when this happened? Very vulnerable and angry, they wanted ?4000, which

:33:04. > :33:08.we decided to pay, so very upset, very annoyed. You paid the money and

:33:09. > :33:13.it didn't help? No, we didn't get anything back in return. It is all

:33:14. > :33:18.for what happened to you. Mick, explain, what is ransomware and how

:33:19. > :33:21.does it get onto computers? It is malicious software that will lock

:33:22. > :33:25.you out of your files and encrypt your data so you cannot access

:33:26. > :33:28.anything by good documents or photos. The most common way of

:33:29. > :33:32.getting onto your computer is opening an attachment or clicking a

:33:33. > :33:39.link sent from a cyber criminal. We can see an example of what it may

:33:40. > :33:42.look like. It is almost like they are making a joke out of it, but

:33:43. > :33:45.there is nothing funny about this. It says, your files have been

:33:46. > :33:48.encrypted, and it says what you have to do to get your files back and

:33:49. > :33:53.there is a countdown timer? Guess, to put you under more pressure to

:33:54. > :33:59.pay the money. Which in your case still didn't help? Is it ever a good

:34:00. > :34:02.idea to pay? It is never a good idea to pay, you are giving money to

:34:03. > :34:08.criminals, there is no guarantee you will get access to your files. How

:34:09. > :34:11.can victims help not to be a victim of this in the first place?

:34:12. > :34:16.Prevention is definitely better than cure, there are some steps you can

:34:17. > :34:20.take, firstly make sure your software and apps are up-to-date,

:34:21. > :34:26.make sure you use antivirus and keep it up-to-date, both of which you can

:34:27. > :34:30.do by turning on the automatic update option. A lot of that is free

:34:31. > :34:33.as well? Yes, and make sure you back up the most important data on an

:34:34. > :34:37.external hard drive or into the cloud so you can get it back if it

:34:38. > :34:41.happens. That is quite an easy thing to do, you don't have to be

:34:42. > :34:46.particularly computer savvy to do that, which I am not, I put my hands

:34:47. > :34:51.up! Would you advise people to report this to you? Absolutely,

:34:52. > :34:54.reported to action Fraud if you get hit by ransomware. For more

:34:55. > :34:59.information you can go to their website or follow them on Twitter

:35:00. > :35:05.every day this week for more information. You are launching a

:35:06. > :35:09.campaign this week? Yes, every day you can get more information about

:35:10. > :35:13.ransomware and detail how to protect yourself. Mick, thank you for your

:35:14. > :35:15.advice over the last four weeks, and thank you for joining us, Liz. Back

:35:16. > :35:16.to Tina. Next, police here in Birmingham

:35:17. > :35:19.really need your help to track down one of the drivers involved

:35:20. > :35:21.in a horrific crash which killed a grandfather

:35:22. > :35:34.as he was walking to work. He was a lovely man, a big family

:35:35. > :35:42.man, kind, caring, do anything for anybody. Everything a grandad should

:35:43. > :35:47.be. Brilliant dad. Shortly before Christmas, 61-year-old bus driver

:35:48. > :35:51.Paul Foster was walking to work for an early morning shift. At the same

:35:52. > :36:01.time, a white van and dark-coloured car were driving towards him. Just

:36:02. > :36:05.metres away from Paul, the two vehicles collided. The white van

:36:06. > :36:10.spun off the road, hitting the ball and killing him instantly. We all

:36:11. > :36:14.got that horrible phone call just telling us that he had gone.

:36:15. > :36:18.Although police have spoken to the van driver, they still need to trace

:36:19. > :36:24.the driver of the dark-coloured hatchback or failed to stop. I don't

:36:25. > :36:27.think we will ever have closure. Answers, yes, because there are

:36:28. > :36:32.missing pieces to the jigsaw, we want to know what happened, how it

:36:33. > :36:37.happened. It has been devastating, it has torn the family apart,

:36:38. > :36:40.literally. It is heartbreaking to see the grandchildren, especially,

:36:41. > :36:44.because they don't understand. The older ones do, they are angry, but

:36:45. > :36:45.the little ones are just asking, where is grandad, why have they

:36:46. > :36:47.taken him away? Sergeant Alan Wood from

:36:48. > :36:56.West Midlands Police's collision A terrible tragedy that has had a

:36:57. > :37:05.dreadful impact on Paul's family. What can you tell us? The crash

:37:06. > :37:10.happened on December ten 2016 at 6:25am. It was on the A453 Aldridge

:37:11. > :37:19.Road Junction, near to Perry Barr Greyhound Stadium and it is quite a

:37:20. > :37:23.busy road. A black hatchback vehicle was undertaking a white transit van,

:37:24. > :37:26.they came in close proximity and the white transit van was caused to

:37:27. > :37:29.leave the road, lose control and collide with Mr Foster, who was on

:37:30. > :37:33.his way to work, unfortunately killing him. You have spoken to the

:37:34. > :37:37.driver of the van but need help tracking down the driver of the car?

:37:38. > :37:40.We do, we desperately need to speak to the driver of the vehicle

:37:41. > :37:49.committee failed to stop at the scene of the collision after Mr

:37:50. > :37:51.Foster was killed. What we know from the CCTV is that he continued along

:37:52. > :37:53.Aldridge Road into College Road and on into the Kingstanding area of

:37:54. > :37:56.Birmingham. This has been devastating for Paul's family. What

:37:57. > :37:59.would you say to the driver or anyone who might know who they are?

:38:00. > :38:03.I would urge the driver to do the right thing and hand themselves in,

:38:04. > :38:07.if there were any passengers in the vehicle, they are not in any

:38:08. > :38:12.trouble, we would urge those people to come through. Likewise if anybody

:38:13. > :38:16.has spoken to the driver, please come forward. Allen, thank you very

:38:17. > :38:20.much indeed. If you have any information at all that could help,

:38:21. > :38:20.please get in touch, the numbers are on the screen.

:38:21. > :38:22.Or you can speak to Crimestoppers anonymously.

:38:23. > :38:34.Now it's time for a look at today's Wanted Faces,

:38:35. > :38:36.atarting with Julie Rowson, although she calls herself numerous

:38:37. > :38:38.other names including Barbara Jones, Maria Morgan, Josephine Thompson

:38:39. > :38:43.She was jailed for two years for theft offences and released

:38:44. > :38:47.But she's failed to stick to her conditions and is now

:38:48. > :38:50.Rowson is 50 and has links to Liverpool,

:38:51. > :38:53.Nottingham, Staffordshire, Preston and Manchester.

:38:54. > :38:56.She has a scar on her left cheek and a split earlobe.

:38:57. > :39:01.She also has tattoos of male names on both arms.

:39:02. > :39:05.Do you recognise this man, Herito Marquez?

:39:06. > :39:07.Detectives would like to speak to him

:39:08. > :39:10.after vulnerable people were convinced to withdraw large

:39:11. > :39:12.sums of money in order to buy supposedly winning lottery tickets,

:39:13. > :39:16.Marquez is 39 and originally from Columbia, but now has links

:39:17. > :39:27.Police want to speak to him about a burglary at a house

:39:28. > :39:34.He has links to Birmingham and Wolverhampton.

:39:35. > :39:35.And finally today we have Christopher Connelly,

:39:36. > :39:37.although he also uses the surname Whitelaw.

:39:38. > :39:38.Detectives would like to question him

:39:39. > :39:42.in connection to a burglary at a block of flats in west London.

:39:43. > :39:44.Connelly is 34 with an Irish accent and links to north London.

:39:45. > :39:48.If you know where any of these faces are, make sure you get in touch

:39:49. > :39:58.Here in the West Midlands, some pioneering technology has just

:39:59. > :40:05.It allows people to use their smartphones to help them

:40:06. > :40:08.by providing pictures and live video of fires and incidents like road

:40:09. > :40:10.accidents in those critical minutes when the fire service

:40:11. > :40:15.It's called 999Eye, and here to tell me all about it is Eddie Sammons.

:40:16. > :40:26.999Eye is a piece of software that we use and what it enables is the

:40:27. > :40:30.control room operators to see live images direct from that person

:40:31. > :40:33.taking the emergency call. What the operator will do is mobilise

:40:34. > :40:38.resources and then send a text message directly to the caller, not

:40:39. > :40:41.breaking the audio link. They will press on the text message which will

:40:42. > :40:45.enable the functionality of the phone to be used so that live

:40:46. > :40:47.streaming images can be sent back to our control room. This is very new,

:40:48. > :41:06.you have only used it for three months, is it

:41:07. > :41:09.helping? Definitely, what it does is we send our resources, up until now

:41:10. > :41:11.all we could do was take what the caller is telling us but this gives

:41:12. > :41:14.us be sure confirmation of what we are mobilising to so we can

:41:15. > :41:16.determine whether to increase with the crease to make an appropriate

:41:17. > :41:19.response. We can see some of the photos that people have sent in,

:41:20. > :41:21.sometimes it means you don't need to send out the fire service?

:41:22. > :41:23.Definitely, there have been incidences where we have sent the

:41:24. > :41:26.mobilisation and when Reeve refute the live stream we have been able to

:41:27. > :41:28.determine it is not an emergency and stand down the resources, which have

:41:29. > :41:31.then been available again to respond to other emergencies we receive at

:41:32. > :41:35.the time. It is important to say you cannot cheat this, you cannot send a

:41:36. > :41:38.photo taken somewhere else or at another time? Know, the

:41:39. > :41:41.functionality of the software is designed so that what you get is

:41:42. > :41:45.what the corner is seeing and sending us and it is constantly

:41:46. > :41:51.reviewed to make sure security is in place. Are you hoping this will be

:41:52. > :41:55.rolled out a fire services across the country? Definitely, West

:41:56. > :41:59.Midlands Fire Service research and development team went through

:42:00. > :42:04.development and produced this with capita and what we are looking at is

:42:05. > :42:06.overseeing the benefits from using 999Eye in the West Midlands. Thank

:42:07. > :42:12.you very much, very impressive stuff.

:42:13. > :42:15.Time now for an update, detectives tell us they have made arrestable

:42:16. > :42:18.robbery, kidnapping the drug offences and arson as a direct

:42:19. > :42:23.result of the information you have given. You may remember last week

:42:24. > :42:27.detectives wanted your help as they tried to identify a murder victim

:42:28. > :42:32.whose body was discovered back in 1971 in Burton on Trent.

:42:33. > :42:37.The investigation was focusing on a man who went missing from North

:42:38. > :42:43.Wales a few months before the body was found. As a direct result of the

:42:44. > :42:46.appeal, family of the man have come forward and DNA tests will be

:42:47. > :42:48.carried out to see if it is the same person. Brilliant news. Keep those

:42:49. > :42:48.calls coming in. Rav, I'll be heading just up

:42:49. > :42:53.the road to West Midland Police's I'll be seeing how

:42:54. > :42:56.cocker spaniel Dash and meeting the latest batch of very

:42:57. > :42:59.cute canine recruits. Not all police dogs are cuddly,

:43:00. > :43:03.though, and I'm going to be coming For more details about

:43:04. > :43:16.the crimes on today's Before we go, here's

:43:17. > :43:19.another look at this If any of them look familiar,

:43:20. > :43:23.pick up the phone and tell We'll be back tomorrow

:43:24. > :43:27.morning after Breakfast.