0:00:03 > 0:00:06'Never before have so many on-the-spot fines been issued in Britain.
0:00:07 > 0:00:10'We're going to be following the men and women who hand out over
0:00:10 > 0:00:13'?30 million worth of tickets every month...'
0:00:13 > 0:00:14Oops.
0:00:14 > 0:00:16Round here, they are an absolute blight.
0:00:16 > 0:00:18I'm up to 104 now. Wow.
0:00:18 > 0:00:20That is disgusting.
0:00:20 > 0:00:21Just walk away.
0:00:22 > 0:00:25'..for behaviour that's downright dangerous...'
0:00:25 > 0:00:27That was stupid, for these sort of conditions, wasn't it?
0:00:27 > 0:00:28'..simply selfish...'
0:00:28 > 0:00:30Look at the mess you've created in the street.
0:00:30 > 0:00:32How is that our fault?
0:00:32 > 0:00:33'..or just...'
0:00:33 > 0:00:34What is he doing?
0:00:34 > 0:00:35'..well, plain silly.'
0:00:36 > 0:00:38What a doughnut.
0:00:38 > 0:00:40'We'll be revealing the cost of their bad behaviour...'
0:00:40 > 0:00:42?100 fine.
0:00:42 > 0:00:44Pays ?260.
0:00:44 > 0:00:45Ouch.
0:00:45 > 0:00:47'..and how this could affect you.'
0:00:47 > 0:00:48I'll give him a punch.
0:00:48 > 0:00:49Do you want to see me kick off?
0:00:50 > 0:00:51'The police are on it...'
0:00:51 > 0:00:53What the...? Sir!
0:00:53 > 0:00:55'..the parking wardens are on it...'
0:00:55 > 0:00:57They should be thanking us for being here.
0:00:57 > 0:00:58'..and I'm on it.'
0:00:58 > 0:01:00Careful, it's a 30 mile an hour limit here.
0:01:00 > 0:01:02'I'm Dom Littlewood,
0:01:02 > 0:01:03'and I'm on the spot.'
0:01:04 > 0:01:05'This time...'
0:01:05 > 0:01:08We're about 107 at the moment, just to keep up with him.
0:01:08 > 0:01:11'..no, it's not Formula 1, it's the M5.
0:01:11 > 0:01:14'Or should that be M fine?'
0:01:14 > 0:01:16I'm reporting you for the following offence,
0:01:16 > 0:01:19which is speeding on a motorway, exceeding 70mph.
0:01:20 > 0:01:22'We'll see if a night-time nuisance...'
0:01:22 > 0:01:27'Hello, this call is regarding the safety of your home and loved ones.'
0:01:27 > 0:01:28You immediately panic.
0:01:28 > 0:01:31'..gets hit where it hurts.
0:01:31 > 0:01:34'And in Cardiff, they'll need a strong stomach to make
0:01:34 > 0:01:36'the litterers pay the penalty.'
0:01:36 > 0:01:39I love maggots, the smell of maggots.
0:01:39 > 0:01:41They should bottle it.
0:01:41 > 0:01:44Whatever you think of the men and women who hand out these fines,
0:01:44 > 0:01:46it's a job that needs to be done.
0:01:48 > 0:01:52And it's hard to think of someone who issues more on-the-spot fines
0:01:52 > 0:01:53than a busy traffic cop.
0:01:53 > 0:01:55Why have you got your phone between your lap?
0:01:55 > 0:01:57You've got a headlight out here as well.
0:01:57 > 0:01:58I'm not having it, you don't do it.
0:01:58 > 0:02:02Today, I'm in Gloucestershire, with PC Shelley Holloway
0:02:02 > 0:02:05and PC Ollie Buxton...
0:02:05 > 0:02:07Dodgy drivers beware!
0:02:07 > 0:02:11They're armed with the power to hit you with a fixed penalty at the
0:02:11 > 0:02:14roadside, and if the offence is serious enough,
0:02:14 > 0:02:16issue a court summons.
0:02:16 > 0:02:17Right, we're on the M5 now.
0:02:17 > 0:02:19Obviously heading southbound.
0:02:19 > 0:02:20Doesn't appear to be anybody speeding.
0:02:20 > 0:02:22What are you actually looking out for here?
0:02:22 > 0:02:24All sorts of things.
0:02:24 > 0:02:27As we're travelling at 70 in an unmarked car, so,
0:02:27 > 0:02:32as we're passing slower-moving traffic, checking the drivers aren't up to anything.
0:02:32 > 0:02:34They shouldn't be using their phones.
0:02:34 > 0:02:37And we're also on the lookout for people overtaking us, erm,
0:02:39 > 0:02:42at what we believe to be at quite a significant speed.
0:02:42 > 0:02:44'If you're caught by the police for speeding,
0:02:44 > 0:02:48'you could be looking at an on-the-spot fine of ?100
0:02:48 > 0:02:50'and three points on your licence.
0:02:50 > 0:02:53'Or, if you're going fast enough, possibly even a driving ban.'
0:02:55 > 0:02:59'And it's not long before Shelley and Ollie spot a possible candidate
0:02:59 > 0:03:01'for a penalty.'
0:03:01 > 0:03:03There's a red Golf that's just overtaken us in lane three...
0:03:04 > 0:03:06..which is travelling significantly faster than us.
0:03:06 > 0:03:09So, we'll do a following check on them now.
0:03:10 > 0:03:14'And because we're in an unmarked car, the driver hasn't spotted us.
0:03:15 > 0:03:18'Speeding is a very dangerous game.
0:03:18 > 0:03:22'16% of fatal accidents on the UK's roads involve people
0:03:22 > 0:03:23'exceeding the speed limit.'
0:03:23 > 0:03:29I'm doing 90, and I don't believe we're catching up with him yet.
0:03:30 > 0:03:32You've put your lights on, have you? Yeah.
0:03:32 > 0:03:35'There's a fair chance that this guy will leave with more than just a warning.'
0:03:36 > 0:03:38So we're doing well over 100 now.
0:03:38 > 0:03:42Yeah, we're about 107 at the moment, just to keep up with him.
0:03:42 > 0:03:44He's definitely got his foot down, hasn't he?
0:03:44 > 0:03:4796mph. 96? Yeah.
0:03:47 > 0:03:50Over a mile, average, that is.
0:03:50 > 0:03:51Yeah, just over one mile.
0:03:52 > 0:03:54'We've finally caught up with him,
0:03:54 > 0:03:57'and he's finally realised the cops have been on his tail.'
0:04:03 > 0:04:05Do you know why I stopped you?
0:04:05 > 0:04:07This motorist has been stopped
0:04:07 > 0:04:11because his speed was clocked at well over 90 and sometimes it was over 100.
0:04:11 > 0:04:14I don't know who's in there yet or what their reason's going to be.
0:04:14 > 0:04:17Shelley's obviously going to have a word with them and find out why the hurry.
0:04:18 > 0:04:23I've got a feeling PC Holloway's in no mood to mess around with this one.
0:04:23 > 0:04:25After we conducted the speed check,
0:04:25 > 0:04:27we then followed you for a while,
0:04:27 > 0:04:30matching our speed for your speed, and at some points it was up to 100.
0:04:30 > 0:04:32Which isn't acceptable.
0:04:32 > 0:04:36The only times you slowed down was when there were cars in front of you
0:04:36 > 0:04:38in lane three, but the thing is...
0:04:38 > 0:04:40I shouldn't have been speeding...
0:04:40 > 0:04:43'The driver says he was in a bit of a rush.
0:04:43 > 0:04:44'That's putting it mildly.'
0:04:44 > 0:04:46Could I have your driving licence, please?
0:04:47 > 0:04:52You're only 4mph away from it probably being a ban, you know.
0:04:52 > 0:04:54100 and above is an automatic,
0:04:54 > 0:04:56normally, an automatic ban for speeding,
0:04:56 > 0:04:59which is a temporary ban of about 56 days, or two months.
0:04:59 > 0:05:02'So, what might this driver's fate be?
0:05:02 > 0:05:07'He was caught red-handed bombing down the motorway at almost 100mph.
0:05:07 > 0:05:11'As he was travelling faster than 86mph, it looks like he won't
0:05:11 > 0:05:13'be eligible for a possible speed awareness course.
0:05:13 > 0:05:16'Could it be three points and a ?100 fine?
0:05:16 > 0:05:17'Or worse?'
0:05:19 > 0:05:22Would you class yourself as a safe driver, but you just obviously got caught?
0:05:22 > 0:05:23Well, obviously, touch wood,
0:05:23 > 0:05:30because I've not had any accidents for 15, 16 years.
0:05:30 > 0:05:38I do a lot of business miles, so I am, I would say I'm pretty careful, to be honest with you.
0:05:38 > 0:05:41He might think he's careful, but not careful enough.
0:05:41 > 0:05:44Shelley is about to issue her verdict.
0:05:44 > 0:05:46I'm reporting you for the following offence,
0:05:46 > 0:05:49which is speeding on a motorway, exceeding 70mph. Yeah.
0:05:49 > 0:05:52And your speed is recorded at 96mph.
0:05:52 > 0:05:54Without touching anything else on the device,
0:05:54 > 0:05:56if you could sign your name in the yellow box for me. Yeah.
0:05:57 > 0:05:59'That's three points and a ?100 fine.'
0:06:01 > 0:06:05I do about 25-30,000 business miles a year,
0:06:05 > 0:06:08so I don't sort of usually speed because otherwise I'd have a lot
0:06:08 > 0:06:10more points than I've got, so...
0:06:12 > 0:06:14You were very close to getting a ban today, weren't you?
0:06:14 > 0:06:18So, I think luck is on your side to a certain degree, isn't it? Yeah.
0:06:18 > 0:06:23'The driver can continue on his way without losing his licence.
0:06:23 > 0:06:25'But, at a sensible speed.
0:06:25 > 0:06:26'I hope.'
0:06:26 > 0:06:31Shelley, I noticed, again, that motorist who just received
0:06:31 > 0:06:36the fixed penalty was very complimentary about how you treated him.
0:06:36 > 0:06:40He put his hands up and said, "Yes, I was in the wrong, I did it."
0:06:40 > 0:06:43And I started to wonder whether, in your job, do you ever feel
0:06:43 > 0:06:47like a one-legged duck going round and round in circles doing the same
0:06:47 > 0:06:50thing day in, day out? Does it get monotonous?
0:06:52 > 0:06:54No, not really, because every now and again,
0:06:54 > 0:06:57there'll be a stark reminder as to why you're actually doing your job.
0:06:57 > 0:07:00So, you know, a few weeks ago,
0:07:00 > 0:07:05there was a fatal collision on the motorway where speed appears to be the cause.
0:07:05 > 0:07:11So, it always justifies, in my mind, why I'm giving people tickets for speeding.
0:07:11 > 0:07:15Because the danger is there. It does happen on a regular basis.
0:07:15 > 0:07:18Speeding does contribute to a lot of fatal road traffic collisions,
0:07:18 > 0:07:22so, it never gets boring because you've always got, you know,
0:07:22 > 0:07:25that reason why you're doing it, and you're always reminded of that.
0:07:32 > 0:07:35In Cardiff, waste enforcement officer Stephanie Marnell Jones
0:07:35 > 0:07:37is on garbage patrol.
0:07:37 > 0:07:3920 bags, wasn't it?
0:07:39 > 0:07:41Outside about four houses.
0:07:41 > 0:07:43Oh, and it was disgusting as well.
0:07:45 > 0:07:49It's a dirty job and it could be about to get worse.
0:07:49 > 0:07:52She's heading to the student district of Cathays.
0:07:52 > 0:07:53School's out for summer,
0:07:53 > 0:07:57the students are moving out but some of them haven't taken all of their
0:07:57 > 0:07:58belongings with them.
0:07:58 > 0:08:01The streets are lined with rubbish
0:08:01 > 0:08:04and the local residents have called in Steph to sort it out.
0:08:06 > 0:08:08Of the reports the we've had,
0:08:08 > 0:08:11we'll go to the properties that have been reported and see what's there,
0:08:11 > 0:08:13if the problem is still there.
0:08:14 > 0:08:17And then deal with it then as we come across it.
0:08:17 > 0:08:22Anyone breaking the rubbish rules faces a fine of ?80.
0:08:22 > 0:08:25Before Steph even makes it to the student quarter,
0:08:25 > 0:08:29she's sniffed out another dumping hot spot, the local park.
0:08:29 > 0:08:31Dog poo - it's the worst thing in the world.
0:08:31 > 0:08:32It's disgusting.
0:08:33 > 0:08:37Walked along that road there, I saw three lots of dog poo on the road.
0:08:37 > 0:08:40You know, just no care,
0:08:40 > 0:08:43and, as you can see, there's a lot of mums in the other park walking
0:08:43 > 0:08:47with their prams and their toddlers and things like that as well, so...
0:08:53 > 0:08:55That lady's dog has just had a poo.
0:08:56 > 0:08:58She's on the phone, but she is stood by it.
0:08:59 > 0:09:01So...
0:09:02 > 0:09:05I'm just going to give her five minutes now
0:09:05 > 0:09:08and then she may be waiting to pick it up.
0:09:09 > 0:09:12If she walks away from it, that's when I'll approach her.
0:09:14 > 0:09:18In Cardiff, you can get an ?80 on-the-spot fine for allowing
0:09:18 > 0:09:21your dog to poo and then not clearing it up.
0:09:21 > 0:09:25But, to issue the fine, Steph needs to see the evidence with her own eyes.
0:09:25 > 0:09:27It's a stakeout.
0:09:27 > 0:09:29Quite a big dog as well.
0:09:29 > 0:09:30Quite a big poo.
0:09:33 > 0:09:36The woman eventually got off the phone and scooped the poop,
0:09:36 > 0:09:37so no fine there.
0:09:40 > 0:09:42Now, it's back to studentville,
0:09:42 > 0:09:45where it seems they aren't quite so conscientious.
0:09:47 > 0:09:53I've had a call from a resident in Cathays that
0:09:53 > 0:09:57somebody's put their waste out two days early before collection,
0:09:57 > 0:09:59and it's split and gone everywhere.
0:09:59 > 0:10:02And it makes me think they may have gone home.
0:10:04 > 0:10:07Right, so this is the one we've had a complaint about.
0:10:07 > 0:10:11Steph's arrived at the property to be confronted by a stinking pile
0:10:11 > 0:10:14of unsorted rubbish and food waste.
0:10:14 > 0:10:15No wonder the neighbours were revolted.
0:10:17 > 0:10:22According to the report, they've put the waste out last night,
0:10:22 > 0:10:25so, as you can see, all the food waste that's been pulled out,
0:10:25 > 0:10:28probably by vermin and seagulls,
0:10:28 > 0:10:30if it had gone in their food waste bin, it would have been all right.
0:10:30 > 0:10:33Mind you, there is a lot of food there and it wouldn't have all
0:10:33 > 0:10:34fitted in their food waste bin.
0:10:34 > 0:10:36It looks to me like a clear-out.
0:10:36 > 0:10:39They've gone home, but we'll give them a knock and see what we can do.
0:10:39 > 0:10:41If Steph can find evidence,
0:10:41 > 0:10:43there could be an ?80 on-the-spot fine for somebody.
0:10:45 > 0:10:46Looks empty.
0:10:49 > 0:10:50But is anybody home?
0:10:56 > 0:10:58The property looks empty to me.
0:10:58 > 0:11:01We'll just remove the split bags now, we'll pick up the waste that's been split.
0:11:01 > 0:11:03But, there's obviously nobody in there.
0:11:03 > 0:11:06I think they've gone home, the house looks empty, to be honest, so...
0:11:06 > 0:11:08It is collection day tomorrow,
0:11:08 > 0:11:10it's only ten o'clock now.
0:11:10 > 0:11:16If I leave this here, this will just be a lot worse by tomorrow.
0:11:16 > 0:11:19The bags'll be split, there will be nothing for the binmen to pick up
0:11:19 > 0:11:21because the bags will just be everywhere.
0:11:21 > 0:11:23As you can see, it's created all of this as well.
0:11:24 > 0:11:27Righto, Steph. Time to hold your nose and hunt for clues.
0:11:28 > 0:11:30I'm going to search through and find the evidence.
0:11:30 > 0:11:33The key to being able to issue an on-the-spot fine is finding evidence
0:11:33 > 0:11:37that links the pile to the property and that means, yes,
0:11:37 > 0:11:39rooting through this rotten lot.
0:11:40 > 0:11:42If you start searching through.
0:11:45 > 0:11:47Give me a shout if you find anything.
0:11:52 > 0:11:53And there it is,
0:11:53 > 0:11:55exhibit number one.
0:11:55 > 0:11:58We found evidence to that property.
0:11:58 > 0:12:01So, even though, like,
0:12:01 > 0:12:05they've got about ten to 12 bags of recycling out,
0:12:05 > 0:12:07they're doing really well,
0:12:07 > 0:12:10all this in the general waste bags is still recyclable.
0:12:10 > 0:12:12So, I mean, you've got the food waste,
0:12:12 > 0:12:14which could have gone in the food waste bin,
0:12:14 > 0:12:16and these could have been recycled.
0:12:16 > 0:12:18Obviously not the bags or the frying pan.
0:12:21 > 0:12:23They haven't just got food in there,
0:12:23 > 0:12:25there are maggots.
0:12:25 > 0:12:28But Steph has just found exhibit number two.
0:12:29 > 0:12:32Yeah, same name, same address.
0:12:32 > 0:12:33I haven't found any other names.
0:12:35 > 0:12:40That one house now has created this much waste,
0:12:40 > 0:12:43and most of it could've been recycled.
0:12:46 > 0:12:49OK, it's time for Steph to look at the facts.
0:12:49 > 0:12:52Some bags, properly sorted.
0:12:52 > 0:12:54But, food waste in the wrong bags,
0:12:54 > 0:12:56put out two days early,
0:12:56 > 0:12:59and then ripped open by seagulls.
0:12:59 > 0:13:01Oh, and let's not forget the maggots.
0:13:01 > 0:13:02What is it going to be, Steph?
0:13:04 > 0:13:06Probably issue a fixed penalty for this.
0:13:07 > 0:13:11So, there it is, it's an ?80 on-the-spot fine.
0:13:14 > 0:13:16I love maggots,
0:13:16 > 0:13:17the smell of maggots,
0:13:17 > 0:13:19in the summer.
0:13:21 > 0:13:22They should bottle it.
0:13:24 > 0:13:29Now, did you know that there are over 500,000 untaxed vehicles
0:13:29 > 0:13:32on the UK's roads at any one time?
0:13:32 > 0:13:35That's potentially ?80 million in lost revenue,
0:13:35 > 0:13:38which would go towards fixing our roads.
0:13:38 > 0:13:41Now that's something to think about when you're bouncing over those
0:13:41 > 0:13:42potholes, isn't it?
0:13:42 > 0:13:46Crushing the cars for not paying their car tax is a good idea,
0:13:46 > 0:13:49without a doubt, cos then you've got them off the road, haven't you?
0:13:49 > 0:13:51Otherwise, if you give them their car back,
0:13:51 > 0:13:54they'll be doing the same thing the following week, wouldn't they?
0:13:54 > 0:13:58Because we pay ours, and we're not well off, we're pensioners,
0:13:58 > 0:14:01so why shouldn't other people pay theirs?
0:14:01 > 0:14:05You know, it is so unfair, the system, that they should
0:14:05 > 0:14:08get away with it. That's why I say it should be crushed.
0:14:09 > 0:14:11They should give so many days to pay it.
0:14:12 > 0:14:15And if it's not paid in those days... Then squash it, like.
0:14:15 > 0:14:18Then, that's when it gets squashed.
0:14:18 > 0:14:22The tax is to pay for the potholes in the road,
0:14:22 > 0:14:27which is all part of that, and it's expenditure which the taxpayers
0:14:27 > 0:14:29like me have got to pay for.
0:14:31 > 0:14:36In Leicestershire the streets are lined with shiny expensive motors.
0:14:36 > 0:14:39For most of us they're our prized possessions,
0:14:39 > 0:14:40but not all of them.
0:14:44 > 0:14:46This is Joanne Hewitt,
0:14:46 > 0:14:49she's an environmental health technical officer at the local council.
0:14:49 > 0:14:52Dumped motors are her game.
0:14:52 > 0:14:57On her patch, up to three to four cars a week can be left abandoned without tax.
0:14:57 > 0:14:59It's her job to find the culprit,
0:14:59 > 0:15:01and if the tax is still unpaid,
0:15:01 > 0:15:04seize the car and crush it.
0:15:05 > 0:15:09This car was reported to us abandoned about five weeks ago.
0:15:11 > 0:15:15Today, she's got another long-forgotten vehicle to deal with.
0:15:15 > 0:15:18Nobody's paid any attention to this vehicle in these five weeks.
0:15:18 > 0:15:23There's flat tyres, dents, et cetera. It's been out of tax since February.
0:15:23 > 0:15:26So, any vehicle that's been out of tax for a certain length of time and
0:15:26 > 0:15:27has been parked up with no interest,
0:15:27 > 0:15:31no movement, is classed as an abandoned vehicle.
0:15:32 > 0:15:35We're now in the process of removing the vehicle.
0:15:35 > 0:15:37We've written to the owner seven days ago,
0:15:37 > 0:15:40asking him to remove the vehicle within seven days,
0:15:40 > 0:15:41otherwise we will do.
0:15:41 > 0:15:45We've had no reply back from the owner of the vehicle.
0:15:45 > 0:15:47So, now it's D-Day.
0:15:47 > 0:15:51So, yesterday, I put a 24-hour notice on it,
0:15:51 > 0:15:53giving him 24 hours to remove it.
0:15:55 > 0:15:59I've been out there this morning to see if it's still there, and it is.
0:15:59 > 0:16:02The notice has since been ripped off the vehicle,
0:16:02 > 0:16:07so, we're just going to see whether or not the vehicle is still there at 10.30.
0:16:07 > 0:16:10Operation Car Clearance is about to begin.
0:16:14 > 0:16:18Abandoned vehicles are surprisingly common in these parts.
0:16:18 > 0:16:22We can go out and see the vehicles, leave them on site for three weeks,
0:16:22 > 0:16:24go back and then the vehicles have gone.
0:16:24 > 0:16:27We, by law, have to leave them for three weeks on site
0:16:27 > 0:16:28before we can touch them,
0:16:28 > 0:16:31and then, usually, by the time we've got there,
0:16:31 > 0:16:33they've either been re-taxed
0:16:33 > 0:16:36or they've gone.
0:16:36 > 0:16:38It's a game of chance, really.
0:16:38 > 0:16:42Owners of untaxed cars are slapped with an ?80 fine from the DVLA.
0:16:43 > 0:16:46But the owner of today's untaxed car has failed to pay
0:16:46 > 0:16:48and the car's still on the road.
0:16:50 > 0:16:52We've written to the registered keeper of it,
0:16:52 > 0:16:54their 24 hours is up now.
0:16:54 > 0:17:00So we're, by right, now allowed to remove the vehicle.
0:17:00 > 0:17:03Looks like it could be all over for this little hatch
0:17:03 > 0:17:06because here comes the car clearance cavalry.
0:17:11 > 0:17:12All your preps done?
0:17:12 > 0:17:13All my preps are done, yeah.
0:17:13 > 0:17:16Basically, we just need you now to pick it up,
0:17:16 > 0:17:19put it on the back of the truck and then secure it and away we go.
0:17:21 > 0:17:24But, will it get a last-minute rescue from an angry owner?
0:17:27 > 0:17:29Yeah, sometimes this now can be the point where,
0:17:29 > 0:17:32if we've got an owner of the vehicle, they may come out wondering
0:17:32 > 0:17:37why we're harnessing up their vehicle to take it away.
0:17:37 > 0:17:41Hopefully they won't, but on the odd occasion, if they're around,
0:17:41 > 0:17:44they might come out. It depends whether they've listened to any of
0:17:44 > 0:17:48our advice and read the letters, et cetera.
0:17:48 > 0:17:49No last-minute reprieve.
0:17:49 > 0:17:54So, the removal team can swing into action and swing the car onto the truck,
0:17:54 > 0:17:57much to the relief of the neighbours.
0:17:57 > 0:18:00Same as it always is. It's disgusting, it's disgraceful.
0:18:00 > 0:18:02We all have to pay our taxes,
0:18:02 > 0:18:04council taxes, car taxes, whatever it may be,
0:18:04 > 0:18:08but, at the end of the day, if you don't pay, let them take it away.
0:18:08 > 0:18:11It's just wrong. If it ain't paid for, get it off the street.
0:18:14 > 0:18:17Everything's fine at the moment.
0:18:17 > 0:18:20We seem to have... I think they're going to swing it around,
0:18:20 > 0:18:22place it on the back of the truck.
0:18:22 > 0:18:26So, there it is, the registered keeper of this car could be hit
0:18:26 > 0:18:28with an ?80 fine from the DVLA.
0:18:31 > 0:18:33All right, thanks, Jim. Cheers.
0:18:35 > 0:18:39In seven days' time, we'll then give permission for the vehicle
0:18:39 > 0:18:40to go and be disposed of, crushed.
0:18:42 > 0:18:43So the countdown begins.
0:18:43 > 0:18:46But this owner never claimed their motor.
0:18:46 > 0:18:48So, yes, it ended up in the crusher.
0:18:50 > 0:18:52We're sticking in Leicestershire,
0:18:52 > 0:18:55but for a completely different finable offence.
0:18:57 > 0:19:00Residents here have become victims of a crime
0:19:00 > 0:19:01without even leaving their home.
0:19:07 > 0:19:12'Hello, this call is regarding the safety of your home and loved ones.'
0:19:12 > 0:19:17'The dark nights are coming and your home security should be a priority for you.'
0:19:17 > 0:19:19This is a nuisance call.
0:19:19 > 0:19:22The people responsible could face a fine of up to a whopping
0:19:22 > 0:19:25?500,000 for breach of data protection.
0:19:27 > 0:19:30'Police forces are no longer obliged to attend a bell-ringing
0:19:30 > 0:19:33'alarm system without further evidence.'
0:19:33 > 0:19:35Imagine waking up to that voice.
0:19:35 > 0:19:40When it happened to Gordon Birch, he was tucked up in bed.
0:19:40 > 0:19:44Well, it was about three o'clock in the morning and we were fast asleep
0:19:44 > 0:19:46and suddenly the phone rang.
0:19:48 > 0:19:52You immediately panic, because my partner's mother is 90,
0:19:52 > 0:19:55and if anything like that happens at that time of the morning,
0:19:55 > 0:19:58we always think she's in trouble.
0:19:58 > 0:20:00We didn't really sleep the rest of the night, actually,
0:20:00 > 0:20:03worrying who on Earth it was ringing us at that time.
0:20:04 > 0:20:07And it wasn't until the next day we found out what had been going on.
0:20:11 > 0:20:12Gordon's not alone.
0:20:12 > 0:20:16In this case, 40,000 people got the same rude awakening,
0:20:16 > 0:20:19all made between 1.00am and 5.00am.
0:20:21 > 0:20:25'The dark nights are coming and your home security should be a priority for you.'
0:20:26 > 0:20:29Annoyed! I think it was about half past three, 3.40am time.
0:20:29 > 0:20:33It upsets you. You think, "Crikey, what's gone wrong?"
0:20:33 > 0:20:35First thing comes into your mind are the children.
0:20:37 > 0:20:40But, this kind of nuisance doesn't have to go unpunished.
0:20:40 > 0:20:43Time to call in the big guns.
0:20:43 > 0:20:46This is the Information Commissioner's Office,
0:20:46 > 0:20:51an independent body set up to uphold people's information rights
0:20:51 > 0:20:54and issue fines of up to ?500,000 if they can track the culprits
0:20:54 > 0:20:58behind these unsolicited, automated marketing calls.
0:21:00 > 0:21:07The team in this case is enforcement team manager David Clancy,
0:21:07 > 0:21:10lead investigator Michael Cooke,
0:21:10 > 0:21:12and group manager Andy Curry.
0:21:14 > 0:21:19They've made 258,461 calls here,
0:21:19 > 0:21:21over 500,000 there,
0:21:21 > 0:21:23630,000 from that one.
0:21:23 > 0:21:26It's a common practice, obviously.
0:21:26 > 0:21:27The ICO have teeth.
0:21:27 > 0:21:32Since 2012, they've issued penalties totalling nearly ?3 million
0:21:32 > 0:21:34for breach of data protection.
0:21:34 > 0:21:36That's a lot of charges,
0:21:36 > 0:21:39but so is the level of annoyance to the public.
0:21:39 > 0:21:41We see calls made in the millions.
0:21:41 > 0:21:46So, two and a half million, three million are not uncommon figures.
0:21:46 > 0:21:48It's quite a big problem.
0:21:48 > 0:21:50In some cases we can see these rogue marketing companies
0:21:50 > 0:21:53targeting specific sectors of the community,
0:21:53 > 0:21:56for instance, older and vulnerable people.
0:21:57 > 0:22:00And that's exactly what happened to the residents of Market Harborough
0:22:00 > 0:22:04in Leicestershire, and the scary call they got in the night was selling,
0:22:04 > 0:22:08you've guessed it, home security systems.
0:22:08 > 0:22:10It was a call, believe it or not,
0:22:10 > 0:22:13trying to sell security products, so that would be, in effect,
0:22:13 > 0:22:17preying on people's fears, especially in the middle of the night.
0:22:18 > 0:22:20It could be burglars making such calls.
0:22:20 > 0:22:23In its tone, itself, it is quite sinister.
0:22:23 > 0:22:27David Clancy was on the case but at first, there was no clue as to
0:22:27 > 0:22:29where the calls had come from.
0:22:29 > 0:22:32One of the aggravating factors in this particular case was that
0:22:32 > 0:22:35no number was presented, so you couldn't ring back to complain
0:22:35 > 0:22:39about the organisation and no-one knew who the organisation was.
0:22:41 > 0:22:44A breakthrough came in tracing back the calls.
0:22:44 > 0:22:47In this particular case, we had to use our relationships with
0:22:47 > 0:22:51the telephone networks in order to start looking at, in effect,
0:22:51 > 0:22:56where the call ended and trace back through the networks
0:22:56 > 0:22:58to the instigator, the caller.
0:22:59 > 0:23:03The telecoms trail led to the West Midlands and a security firm,
0:23:03 > 0:23:05who are now facing a huge fine.
0:23:07 > 0:23:09Once we'd done the initial traces of the calls,
0:23:09 > 0:23:13my job then was to speak to the company directly and ask them
0:23:13 > 0:23:14for the explanation.
0:23:15 > 0:23:19In order to make automated calls, you must have had prior consent
0:23:19 > 0:23:22from the person you're ringing and their answer was,
0:23:22 > 0:23:26"We were not aware of the regulations nor the guidelines."
0:23:26 > 0:23:30So, it's pretty much holding their hands up to it straight away.
0:23:30 > 0:23:32It's an open and shut case.
0:23:32 > 0:23:36A home security company making unsolicited midnight calls.
0:23:36 > 0:23:38Using automated machines.
0:23:38 > 0:23:40It's breaking the law.
0:23:40 > 0:23:44If a fine is issued, the maximum penalty is ?500,000.
0:23:44 > 0:23:46If they're not aware of the regulations,
0:23:46 > 0:23:50they shouldn't be in business, and we're quite happy to go ahead and
0:23:50 > 0:23:53issue a fine on that basis.
0:23:53 > 0:23:56The company who made these nuisance calls admitted guilt.
0:23:56 > 0:24:00They were slapped with a hefty fine of ?70,000.
0:24:05 > 0:24:09Even so, it doesn't really compensate for the amount of
0:24:09 > 0:24:11upset that it caused people -
0:24:11 > 0:24:12when it really did.
0:24:17 > 0:24:22Councils deal with about 900,000 cases of fly tipping every year.
0:24:22 > 0:24:25That's 2,500 incidents per day.
0:24:25 > 0:24:28But fly tippers beware because a hefty fine
0:24:28 > 0:24:30could be coming your way.
0:24:30 > 0:24:33Fly tipping? You definitely should be fined for it.
0:24:33 > 0:24:37It's reflected on our council tax, so, really, people should not
0:24:37 > 0:24:44do the fly tipping and they should have consequences.
0:24:44 > 0:24:47Well, I think, yes, they should be fined.
0:24:47 > 0:24:48Yeah. Why not?
0:24:50 > 0:24:51You don't want to live in a tip, do you?
0:24:51 > 0:24:54Yeah, if they're found, they should be fined, definitely.
0:24:54 > 0:24:57Cos I wouldn't think of throwing a three-piece suite in the street or in the park.
0:24:57 > 0:24:59Definitely, yeah.
0:24:59 > 0:25:00Angry. Angry, yeah.
0:25:00 > 0:25:04Again, it's all goes back to personal responsibility.
0:25:04 > 0:25:05What it's like to me,
0:25:05 > 0:25:09somebody's dumping their rubbish for somebody else to have to clean up
0:25:09 > 0:25:11and it's about not being responsible for your stuff.
0:25:11 > 0:25:16And even if you phone a company, you know, people in the newspaper,
0:25:16 > 0:25:22if they haven't got the permission to take it to the dump and
0:25:22 > 0:25:25then they dump it somewhere else and it's got your name on it,
0:25:25 > 0:25:26God help you.
0:25:31 > 0:25:34In three days, on a seven-mile stretch,
0:25:34 > 0:25:37we've collected this amount of rubbish.
0:25:37 > 0:25:42Mid-Suffolk. John Buckingham is the council's operations officer.
0:25:42 > 0:25:45He is the go-to guy when it comes to tracking down and fining the
0:25:45 > 0:25:47county's fly tipping crooks.
0:25:48 > 0:25:52John deals with the big stuff, industrial waste,
0:25:52 > 0:25:55garden rubbish and building dumps.
0:25:55 > 0:25:58Today, he's had a tip-off about the contents of a sitting room
0:25:58 > 0:26:00outside on the street.
0:26:05 > 0:26:08We're off to an area of Stowmarket,
0:26:08 > 0:26:11where there is a play area I know
0:26:11 > 0:26:14and, again, we've got reports of a dumped sofa.
0:26:16 > 0:26:18We're forever stretched as we are,
0:26:18 > 0:26:20but these things just look so bad.
0:26:21 > 0:26:24One black bag breeds another black bag, we always say.
0:26:26 > 0:26:30John is a one-man garbage clearing machine, but he doesn't act alone.
0:26:30 > 0:26:34I've got Nick, who's my head fly-tip man,
0:26:34 > 0:26:37because he does the majority of fly-tips on his own.
0:26:37 > 0:26:40Today, he's got a helper, which is Saul.
0:26:40 > 0:26:44Whoever fly-tipped the sofa could be facing a huge fine,
0:26:44 > 0:26:46courtesy of the council.
0:26:46 > 0:26:49But first, John's got to prove who dumped it.
0:26:49 > 0:26:53As you can see, a sofa is not going to carry a lot of evidence.
0:26:53 > 0:26:58The clues seem thin on the ground, but John gathers up all that he can.
0:26:58 > 0:27:01This sofa was dumped next to children's park in
0:27:01 > 0:27:02a residential area.
0:27:02 > 0:27:04If John can find the culprit,
0:27:04 > 0:27:07they could be looking at a fine of up to 50 grand.
0:27:07 > 0:27:10Where on Earth it's come from, your guess is as good as mine.
0:27:13 > 0:27:14It's a dead-end.
0:27:14 > 0:27:19No substantial evidence means this fly-tipper has got off scot-free.
0:27:19 > 0:27:22That would be taken to our incinerator.
0:27:22 > 0:27:25It's not as though it hasn't got anywhere to go.
0:27:25 > 0:27:28It could have been dealt with, but it's easier for us to do it,
0:27:28 > 0:27:30most people think.
0:27:30 > 0:27:33This sofa could be part of a waste clearance scam.
0:27:33 > 0:27:37Dodgy rubbish-clearance companies taking short cuts for profit.
0:27:38 > 0:27:42We do get a lot of people who offer to take other people's rubbish
0:27:42 > 0:27:45and waste, and they take the money, then fly-tip it.
0:27:47 > 0:27:49That's a big issue, I find.
0:27:49 > 0:27:51These are cowboys, as I call them,
0:27:51 > 0:27:54your cowboy waste-clearing people,
0:27:54 > 0:27:58But, we've all got a responsibility. We should know where it's going.
0:27:58 > 0:28:00Just don't let someone take your rubbish if they can't give you
0:28:00 > 0:28:01a waste transfer note.
0:28:03 > 0:28:04So, you've been warned.
0:28:04 > 0:28:10Make sure your clearance chaps are legit - or you could end up in trouble.
0:28:10 > 0:28:13On the way back to base, John's team strike gold...
0:28:13 > 0:28:14Well, rubber.
0:28:17 > 0:28:18Somebody's clearly come up,
0:28:18 > 0:28:20dropped the tyres off,
0:28:20 > 0:28:22away they go.
0:28:22 > 0:28:24You know, such a beautiful place we live, Suffolk.
0:28:24 > 0:28:27All these beautiful verges and what do we do?
0:28:27 > 0:28:29We chuck tyres on it.
0:28:29 > 0:28:31There's just no need for it. There are no excuses for it.
0:28:31 > 0:28:33And if you think that was tiresome,
0:28:33 > 0:28:35check out John's collection back at base.
0:28:37 > 0:28:38All these fly-tipped.
0:28:38 > 0:28:41Some, you can see, are shredded, which have come off a vehicle,
0:28:41 > 0:28:43but we've cleared them off the highway.
0:28:43 > 0:28:45Believe it or not, our team picked this up last week
0:28:45 > 0:28:47in the local village.
0:28:47 > 0:28:51It had actually been put over a 30 mile an hour sign,
0:28:51 > 0:28:53so it took three of them to lift it back up and over.
0:28:53 > 0:28:56Somebody obviously found it and decided to fly-tip it.
0:28:59 > 0:29:01Crazy, absolutely crazy.
0:29:01 > 0:29:02It really does vex me.
0:29:02 > 0:29:05Let alone the time for these guys to go and collect it,
0:29:05 > 0:29:08but the countryside is not for this sort of thing, really.
0:29:08 > 0:29:11We need to change people's mind-set,
0:29:11 > 0:29:13but changing is going to be hard, I feel,
0:29:13 > 0:29:16because we're always going to have an element of this, whatever we do.
0:29:19 > 0:29:21If you see fly-tipping in your neighbourhood,
0:29:21 > 0:29:23check out your council's website.
0:29:23 > 0:29:25There's normally an easy way to report it,
0:29:25 > 0:29:27either by e-mail or by phone.
0:29:27 > 0:29:29Make a note of the date and time and get
0:29:29 > 0:29:32a photograph of it as well, because every little bit helps.
0:29:39 > 0:29:42I'm on the highways of Wiltshire with traffic cop Jay Clifton.
0:29:44 > 0:29:47We're in Jay's unmarked car with a piece of kit that can read
0:29:47 > 0:29:52car number plates and flag any big DVLA no-nos.
0:29:52 > 0:29:55Driving without insurance or with an out-of-date MOT?
0:29:55 > 0:29:57This machine will spot it.
0:29:58 > 0:30:01Hoping that this will start picking some stuff up for me,
0:30:01 > 0:30:04bad light isn't great for it.
0:30:04 > 0:30:06So, as the cars are coming up behind us, it's giving this lovely
0:30:06 > 0:30:09beam of infrared and is picking up everything.
0:30:09 > 0:30:10But you never know.
0:30:12 > 0:30:14'If the machine gets a hit,
0:30:14 > 0:30:16'Jay is empowered to issue an on-the-spot fine.
0:30:18 > 0:30:20'As the sun starts to set,
0:30:20 > 0:30:22'the camera locks onto a problem motor.'
0:30:25 > 0:30:27There you go, MOT expired.
0:30:27 > 0:30:28On which one?
0:30:28 > 0:30:31On the BMW. Ran out in March.
0:30:31 > 0:30:33Wow. So, quite a while ago.
0:30:35 > 0:30:37That's definitely March. More than three months.
0:30:37 > 0:30:42'Driving without an MOT could mean an instant ?100 fine.'
0:30:42 > 0:30:45I suppose there is always that element now that,
0:30:45 > 0:30:48as you pull them over, anything could actually happen. Yeah.
0:30:48 > 0:30:51So, it's not necessarily just an MOT, is it? No.
0:30:51 > 0:30:53But, we'll see. OK.
0:30:58 > 0:31:00Hello.
0:31:00 > 0:31:02I need to have a quick chat with you about your MOT.
0:31:04 > 0:31:06Do you have your driver's licence with you? Excellent.
0:31:06 > 0:31:08Come back to the car. We'll have a quick chat.
0:31:08 > 0:31:11The car's been stopped, no MOT. They look a little bit shocked.
0:31:13 > 0:31:15Take a seat. It's a bit safer over here.
0:31:18 > 0:31:22This says the MOT expired on 17th March, 2016.
0:31:23 > 0:31:25It ran out in March.
0:31:26 > 0:31:28Have you had it done in the past week?
0:31:29 > 0:31:31No.
0:31:31 > 0:31:34'It's a surprisingly common offence.
0:31:34 > 0:31:38'According to a survey by the Society of Motor Manufacturers and Traders,
0:31:38 > 0:31:41'one third of drivers admit to driving without an MOT.'
0:31:44 > 0:31:49'The car has come up as having had no MOT for three months.
0:31:49 > 0:31:53'So, will this be a few words of warning or a financial penalty?'
0:31:55 > 0:31:58I'm going to have to point out it is an offence to drive
0:31:58 > 0:32:00a motor vehicle whilst having no valid MOT.
0:32:00 > 0:32:05The only lawful journey your car can make is to a pre-booked MOT.
0:32:05 > 0:32:06You must book it in.
0:32:08 > 0:32:10Just go very careful on your way back.
0:32:10 > 0:32:14'No points on his licence, but this driver's overdue MOT
0:32:14 > 0:32:18'has just cost him a ?100 on-the-spot fine.'
0:32:19 > 0:32:21Hiya. Hi.
0:32:22 > 0:32:24What actually happened in the end?
0:32:25 > 0:32:26No MOT...
0:32:29 > 0:32:31I have to do it. It's expired. My fault.
0:32:31 > 0:32:34Did you realise it had expired? No, no.
0:32:34 > 0:32:35You forgot?
0:32:35 > 0:32:37Of course, I forgot.
0:32:37 > 0:32:39Do you feel a grudge about the fact you've just been given
0:32:39 > 0:32:41a penalty for that?
0:32:41 > 0:32:43No, it's the law.
0:32:43 > 0:32:45Yes. It's the law.
0:32:45 > 0:32:47We have to pass on the law.
0:32:47 > 0:32:49You do.
0:32:49 > 0:32:50This is the life, isn't it?
0:32:50 > 0:32:53It's quite a lot of money, isn't it, for a simple mistake? Yeah, but...
0:32:57 > 0:32:58It's a fine.
0:32:58 > 0:33:00'It certainly is a fine. ?100.
0:33:00 > 0:33:03'And I bet there's lots of people at home right now checking
0:33:03 > 0:33:05'their MOT's are up-to-date.'
0:33:05 > 0:33:08In this case, he's been given a fixed penalty notice for ?100.
0:33:08 > 0:33:12There are no points on his licence, so he pays the fine within 28 days
0:33:12 > 0:33:13and that's the end of it.
0:33:13 > 0:33:16The only other thing he has to do now is get that MOT sorted out.
0:33:16 > 0:33:19I've asked him to produce his insurance just so I can check it,
0:33:19 > 0:33:21but, other than that, we're all good.
0:33:30 > 0:33:33In Pendle, Lancashire, there's a stakeout.
0:33:35 > 0:33:39Matty Hargreaves and Jeff Brown are environmental crime officers
0:33:39 > 0:33:41for the local council.
0:33:41 > 0:33:43With the power to issue fines for things like littering
0:33:43 > 0:33:45and dog fouling.
0:33:45 > 0:33:47But first, they've got to spot the crime.
0:33:50 > 0:33:53Matty and Jeff are in Colne town centre
0:33:53 > 0:33:56and their patch includes its busy covered market.
0:33:56 > 0:34:02So if you litter here and they catch you, you could get a ?75 fine.
0:34:02 > 0:34:06We are just in the middle of Colne town centre on patrol,
0:34:06 > 0:34:09looking for people not putting their litter on the bin and
0:34:09 > 0:34:11throwing it on the ground, littering.
0:34:13 > 0:34:16I think he's chucked it down the grate.
0:34:16 > 0:34:19Today, they're on the lookout for littering smokers.
0:34:19 > 0:34:21That's an offence of polluting the water course.
0:34:23 > 0:34:27Just watching the girl in a leather jacket. They've spotted a smoker.
0:34:27 > 0:34:29If her cigarette butt doesn't end up in a bin,
0:34:29 > 0:34:32she could end up with a ?75 fine.
0:34:32 > 0:34:34But not this time.
0:34:34 > 0:34:35That's a good result.
0:34:35 > 0:34:37All that way to put it in the bin.
0:34:39 > 0:34:42Fag-butt stakeouts can be drawn-out affairs.
0:34:44 > 0:34:46That's the longest cigarette I've ever known.
0:34:50 > 0:34:53We're just observing a male on the balcony, smoking a cigarette.
0:34:53 > 0:34:56Just see what people do with the litter they've got.
0:34:56 > 0:34:59If they don't dispose of it properly, that's when we'll speak to them.
0:35:01 > 0:35:03And he has put it in the bin.
0:35:05 > 0:35:08So, it's a positive result and not a negative result.
0:35:09 > 0:35:11Another set of smokers.
0:35:13 > 0:35:15Oh, and she's ditched the butt.
0:35:18 > 0:35:20Caught in the act.
0:35:20 > 0:35:22It could be a ?75 fine.
0:35:22 > 0:35:24They're keen to confront her right now.
0:35:26 > 0:35:28I just want to have a word outside.
0:35:28 > 0:35:29Thank you.
0:35:30 > 0:35:32Hiya. My name's Matthew Hargreaves.
0:35:32 > 0:35:35I'm an environmental crime officer for Pendle Borough Council.
0:35:35 > 0:35:38I just watched you smoking up here.
0:35:38 > 0:35:39I never give it a thought.
0:35:39 > 0:35:42When you finish smoking, you've thrown the fag and it's flown
0:35:42 > 0:35:44down there, which is an offence of littering.
0:35:44 > 0:35:46I just dropped it by mistake. never give it a thought.
0:35:48 > 0:35:50Matty's seen her throw the butt
0:35:50 > 0:35:52and then she's confessed.
0:35:54 > 0:35:59They've proof of an offence but will that mean a fine?
0:35:59 > 0:36:04What happens now is I'll let my supervisor know what's happened
0:36:04 > 0:36:08and then you either receive a fixed penalty notice, which is a ?75 fine,
0:36:08 > 0:36:10or you'll receive a caution.
0:36:10 > 0:36:13You'll receive a letter through the post regarding that.
0:36:13 > 0:36:17This woman will be getting hit for not using a litter bin.
0:36:17 > 0:36:20A fixed penalty notice of ?75.
0:36:21 > 0:36:25She held her hands up and said "Yeah, fair enough, you caught me."
0:36:25 > 0:36:28The council's taken a zero-tolerance approach to it.
0:36:28 > 0:36:32I think it is justified her getting the ?75 fine.
0:36:32 > 0:36:34Yeah, I would think so.
0:36:34 > 0:36:37I don't usually do it. I put it in the ashtray.
0:36:37 > 0:36:41It is expensive knowing that you are doing it by accident.
0:36:41 > 0:36:44Yeah, I would feel cross about it, especially when you're a single mum
0:36:44 > 0:36:48on the benefits and you've got to try and fork out all this money now.
0:36:48 > 0:36:50I definitely won't do it again.
0:36:50 > 0:36:53It will affect us hard knowing I got to pull ?75 out to pay for it.
0:36:54 > 0:36:57I don't think it's harsh, no, cos there's plenty of bins around.
0:36:57 > 0:37:00There's a bin just there, from where they were stood down,
0:37:00 > 0:37:03and there is a bin at the entrance, I think, to the market,
0:37:03 > 0:37:05so there's no real excuse for it.
0:37:14 > 0:37:17I bet you've been slapped with a parking fine at one time or
0:37:17 > 0:37:20another and most of us take it on the chin.
0:37:23 > 0:37:26Traffic wardens are a necessary evil.
0:37:28 > 0:37:29I think fines are necessary, yeah,
0:37:29 > 0:37:32otherwise people would just park where they want and we'd have to
0:37:32 > 0:37:34have some sort of policing of the system.
0:37:34 > 0:37:36Yeah.
0:37:36 > 0:37:39I feel a little bit sorry for them, because I think they are
0:37:39 > 0:37:41trying to just do their job, doing what they get paid for,
0:37:41 > 0:37:43and they get a lot of stick for it.
0:37:43 > 0:37:46If you don't have people implementing fines, then you will
0:37:46 > 0:37:49just have everyone doing whatever they want and running amok.
0:37:49 > 0:37:53So, it is, presumably, for the best.
0:37:53 > 0:37:56You have to have rules and people have got to stick by them.
0:37:56 > 0:37:57So, what can you do?
0:37:57 > 0:37:59Stick to the rules and pay the fine.
0:38:04 > 0:38:06Havering, in north-east London, is one of the capital's
0:38:06 > 0:38:08fastest-growing boroughs.
0:38:08 > 0:38:12Last year, civil enforcement officers, traffic wardens to you
0:38:12 > 0:38:15and me, issued almost 40,000 penalty charge notices.
0:38:15 > 0:38:19So, they really do have their work cut out making sure
0:38:19 > 0:38:20that people obey the rules.
0:38:22 > 0:38:27And the man on the parking fine front-line is Dan, the parking man.
0:38:27 > 0:38:31One of Havering's civil enforcement officers, Dan Onyewuenyi.
0:38:34 > 0:38:37I shouldn't be laughing, cos people will be thinking I'm enjoying my job so much.
0:38:37 > 0:38:39Now, I know what do you think, these guys dish out tickets
0:38:39 > 0:38:42at the drop of a hat, but that's not always the case.
0:38:43 > 0:38:46You need to get a pay-and-display ticket, please.
0:38:48 > 0:38:49How long are you likely to be?
0:38:51 > 0:38:53I give you five minutes then, yeah.
0:38:53 > 0:38:57Dan has to give a driver a grace period of ten minutes from
0:38:57 > 0:39:01when he first spots a vehicle, no matter how overdue it is.
0:39:01 > 0:39:05I'm giving that guy his three minutes.
0:39:05 > 0:39:07It's up to him now to decide whether he's going to get a ticket or move.
0:39:07 > 0:39:09OK, Dan, what's it going to be?
0:39:09 > 0:39:12A ticket or just a warning stare?
0:39:16 > 0:39:19It looks like Dan's presence is enough for this driver,
0:39:19 > 0:39:22though Dan sees even that has a victory.
0:39:22 > 0:39:25Someone's got to win, someone's got to lose.
0:39:25 > 0:39:28A victory for the streets of Havering, of course.
0:39:28 > 0:39:30It's what happens. It's the way the ball bounces.
0:39:31 > 0:39:35Well, that one might have got away, but just how many tickets
0:39:35 > 0:39:38will Dan, the parking man, issue in one shift?
0:39:38 > 0:39:40This hasn't got anything on display,
0:39:40 > 0:39:42although it's got a health and home care badge.
0:39:42 > 0:39:44First car spotted.
0:39:44 > 0:39:46A carer's badge, but no ticket.
0:39:47 > 0:39:49It's a fine.
0:39:51 > 0:39:52Parked on the pavement?
0:39:52 > 0:39:53A fine.
0:39:56 > 0:39:59Parked on the pavement but with a disabled badge?
0:39:59 > 0:40:01It's another fine.
0:40:03 > 0:40:05All four wheels on the pavement?
0:40:05 > 0:40:09Still the same charge. 110 reduced to ?55.
0:40:10 > 0:40:12Dan's on a roll.
0:40:12 > 0:40:14Parked slap bang in the middle of the pavement,
0:40:14 > 0:40:16even I'd spot that one.
0:40:16 > 0:40:17That's definitely a fine.
0:40:19 > 0:40:22That's four tickets so far, and across the car park,
0:40:22 > 0:40:25Dan's spotted a real problem parker.
0:40:25 > 0:40:28It's a vehicle that is parked out of bay.
0:40:28 > 0:40:32The car might be big, but does it really need all that extra space?
0:40:32 > 0:40:35It's got to be within the space,
0:40:35 > 0:40:39and it is not too big not to fit in the space.
0:40:39 > 0:40:41So, let's have a look at the evidence.
0:40:41 > 0:40:45It's a 4x4, with a ticket for one parking spot,
0:40:45 > 0:40:48but it's wheels are hanging out of the parking space
0:40:48 > 0:40:50into the access area.
0:40:50 > 0:40:52Is it going to be a fine,
0:40:52 > 0:40:53a grace period,
0:40:53 > 0:40:55or just a warning?
0:40:55 > 0:40:56This is an instant issue.
0:40:56 > 0:40:59It's an instant, ?100, on-the-spot fine.
0:41:05 > 0:41:08Dan, the parking man's shift is over and he's come in with
0:41:08 > 0:41:10a grand total of five tickets.
0:41:16 > 0:41:18'I've come to the end of my apprenticeship with
0:41:18 > 0:41:20'the on-the-spot finers.'
0:41:20 > 0:41:24How do you feel about the fact you're picking up someone's poo?
0:41:24 > 0:41:25Quite shocking, really.
0:41:25 > 0:41:2795mph now.
0:41:27 > 0:41:29It's not going to be his lucky day, is it?
0:41:29 > 0:41:30I've seen it all.
0:41:30 > 0:41:34So, you've left your wife and child on the hard shoulder of the motorway.
0:41:34 > 0:41:37What must be going through his mind right now?
0:41:37 > 0:41:38Oops.
0:41:38 > 0:41:39'Whether it's dodgy driving...'
0:41:39 > 0:41:40Blow. Keep going, keep going.
0:41:40 > 0:41:44OK, the legal limit's 35 and you've just blown 54, which is a failure.
0:41:44 > 0:41:47'..Or dumping...' Why are your bins full?
0:41:47 > 0:41:50Because we have a lot of people in the house who create a lot of waste.
0:41:50 > 0:41:53Yeah, and you've got enough bins for 14 people.
0:41:53 > 0:41:54'..there's a fine to be had.'
0:41:54 > 0:41:59?80 for something which I didn't even know nothing about?
0:41:59 > 0:42:01If you can't get it done in 30 minutes, I'm seizing the vehicle.
0:42:01 > 0:42:04'And there is no telling how the culprits will react.'
0:42:04 > 0:42:06Wipe that BLEEP smile off your face.
0:42:06 > 0:42:08I'm going to smile as long as I want to.
0:42:08 > 0:42:10I'm not going to need your permission or anyone else's.
0:42:10 > 0:42:12If you don't co-operate, I will call the police.
0:42:12 > 0:42:15Let me do my job here, and you can start swinging punches.
0:42:15 > 0:42:16You're not doing your job.
0:42:18 > 0:42:20Go away. No, I think you need to go away.
0:42:20 > 0:42:22I'm going away, cos you're rude.
0:42:22 > 0:42:26'I've been all over the country with the people that hand them out.'
0:42:26 > 0:42:30You do realise it is a driver's license and not a Tesco Clubcard.
0:42:30 > 0:42:33It's not designed to collect as many points as humanly possible.
0:42:33 > 0:42:36'Let me tell you, they've got their work cut out.'
0:42:36 > 0:42:40Do you know what? Everybody who's been through this BLEEP bin,
0:42:40 > 0:42:42get out the house now!
0:42:42 > 0:42:46Right, sir, this is something you need to argue with the council.
0:42:46 > 0:42:47Very happy chappie.
0:42:47 > 0:42:48'One thing's for sure,
0:42:48 > 0:42:52'it's never a dull day when you are out and about with the finers.'
0:42:53 > 0:42:57Do you think Mulder and Scully ever did something like this?
0:42:57 > 0:42:58'Until the next time.'
0:42:58 > 0:43:00I love maggots, the smell of maggots.
0:43:00 > 0:43:02You should bottle it.