0:00:03 > 0:00:05Never before have so many on-the-spot fines
0:00:05 > 0:00:07been issued in Britain.
0:00:07 > 0:00:10We're going to be following the men and women who hand out
0:00:10 > 0:00:12over ?30 million worth of tickets every month...
0:00:12 > 0:00:16Oops. Round here they're an absolute blight.
0:00:16 > 0:00:17I'm up to 104 now.
0:00:17 > 0:00:19Wow! That is disgusting.
0:00:19 > 0:00:21Just walk away.
0:00:21 > 0:00:23..for behaviour that's downright dangerous.
0:00:23 > 0:00:26That was stupid for these sorts of conditions, wasn't it?
0:00:26 > 0:00:28'Simply selfish...'
0:00:28 > 0:00:31Look at the mess you've created in the street. How is that our fault?
0:00:31 > 0:00:32'..or just, well...'
0:00:32 > 0:00:33What is he doing?
0:00:33 > 0:00:34'..plain silly.'
0:00:36 > 0:00:37What a doughnut.
0:00:37 > 0:00:40'We'll be revealing the cost of their bad behaviour...'
0:00:40 > 0:00:42?100 fine.
0:00:42 > 0:00:43Pays ?260. Ouch.
0:00:43 > 0:00:46'..and how this could affect you.'
0:00:46 > 0:00:49Might give them a punch. You want to see me kick off?
0:00:49 > 0:00:51'The police are on it...'
0:00:51 > 0:00:52What the...!
0:00:52 > 0:00:54'..the parking wardens are on it...'
0:00:54 > 0:00:56They should be thanking us for being here.
0:00:56 > 0:00:58'..and I'm on it.'
0:00:58 > 0:00:59There's a 30 mile an hour limit here.
0:00:59 > 0:01:01'I'm Dom Littlewood
0:01:01 > 0:01:03'and I'm on the spot.'
0:01:03 > 0:01:06'Today, there's a meaty fine at stake
0:01:06 > 0:01:08'for these pizza-loving students.'
0:01:08 > 0:01:09Why are your bins full?
0:01:09 > 0:01:12Sorry? Because we've a lot of people in the house,
0:01:12 > 0:01:13which create a lot of waste.
0:01:13 > 0:01:16Yeah, and you've got enough bins for 14 people.
0:01:17 > 0:01:20'Beware of the dog do because Big Brother is watching you...'
0:01:20 > 0:01:23That's where they tend to catch people on the cameras
0:01:23 > 0:01:26because people don't realise that the cameras are strong enough
0:01:26 > 0:01:27to reach the bottom of the field.
0:01:27 > 0:01:30That's where they witness most of the incidents happening.
0:01:30 > 0:01:34'..and will this unhappy driver manage to fight his parking fine?'
0:01:34 > 0:01:38?80 for something which I didn't even know nothing about?
0:01:38 > 0:01:40The law's not on your side essentially.
0:01:40 > 0:01:42No, it isn't, is it?
0:01:45 > 0:01:49'Today, we're kicking off with being on the spot in Wiltshire.
0:01:53 > 0:01:56'I'm riding shotgun with a busy traffic cop
0:01:56 > 0:01:58'and I love a bit of blues and twos. I think.'
0:01:58 > 0:02:02Got to have a strong stomach being thrown around in a car like this,
0:02:02 > 0:02:05haven't you? You're not being thrown around, this is a lovely smooth,
0:02:05 > 0:02:07progressive drive. For you, maybe.
0:02:08 > 0:02:12'Mr Cool here is Wiltshire Police's Jay Clifton.'
0:02:12 > 0:02:15Can you tell me what the speed limit for the motorway is?
0:02:15 > 0:02:1670.
0:02:16 > 0:02:20Jay has the power to issue on-the-spot fines of ?100
0:02:20 > 0:02:23to anyone caught speeding on his patch.
0:02:26 > 0:02:30M4 heading eastbound towards London, pretty rural area apart from,
0:02:30 > 0:02:33of course, this being a very busy motorway.
0:02:33 > 0:02:38What's this like for people using and abusing privileges on the road?
0:02:38 > 0:02:41It's the same as any motorway.
0:02:41 > 0:02:43We get speeders and we get a lot going on
0:02:43 > 0:02:46such as this one going past us now.
0:02:46 > 0:02:49'Could this be Jay's first fine of the day?'
0:02:49 > 0:02:52Why are we suddenly accelerating?
0:02:52 > 0:02:54Just accelerating, as I've been chatting to you,
0:02:54 > 0:02:58I've just seen a vehicle coming up behind us who's certainly travelling
0:02:58 > 0:03:00in excess of the 70-mile-an-hour speed limit.
0:03:00 > 0:03:03You're doing 90 to keep up with him.
0:03:03 > 0:03:05I'm up to 104 now.
0:03:05 > 0:03:06Wow.
0:03:09 > 0:03:11'This is more like it.
0:03:11 > 0:03:12'But at the rate that driver's going,
0:03:12 > 0:03:16'I'm wondering if there's going to be at least a ?100 on-the-spot fine
0:03:16 > 0:03:17'for speeding on the cards.'
0:03:17 > 0:03:22I'm going to keep a distance between myself and the vehicle ahead of us.
0:03:22 > 0:03:24'With the vehicle in his sights,
0:03:24 > 0:03:27'Jay now needs to start recording the evidence.'
0:03:28 > 0:03:30I've got a calibrated speedo on my vehicle.
0:03:31 > 0:03:34That's a steady 100 miles an hour as well.
0:03:39 > 0:03:42So I'm going to quickly turn my camera on.
0:03:42 > 0:03:44Right, because you've now videoed him doing
0:03:44 > 0:03:47in excess of 100 miles an hour, is that going to be a ban?
0:03:47 > 0:03:50I could deal with it by way of a fixed-penalty notice...
0:03:51 > 0:03:53..or I could report him to go to court.
0:03:53 > 0:03:57His speed averaged between 96 and 100.
0:03:59 > 0:04:02It was only at a very brief distance that it went over it.
0:04:02 > 0:04:05'So this driver is driving fast enough
0:04:05 > 0:04:07'to get a ?100 on-the-spot fine
0:04:07 > 0:04:10'or she could go to court and end up with a ban.
0:04:10 > 0:04:12'Which will Jay choose?'
0:04:12 > 0:04:17SIREN WAILS 'Well, we need to catch him first.'
0:04:17 > 0:04:19What I'm going to do is just come alongside him now.
0:04:21 > 0:04:23You follow me.
0:04:25 > 0:04:27The reality has just hit them.
0:04:28 > 0:04:30How common an occurrence is that?
0:04:30 > 0:04:32Speeding on a motorway?
0:04:32 > 0:04:33Very common.
0:04:33 > 0:04:34'The blue light's on.
0:04:37 > 0:04:38'And I'm thinking is this going to end
0:04:38 > 0:04:40'in a fine for the speeding driver?'
0:04:43 > 0:04:45Hello, sir, how are you? Not too bad.
0:04:45 > 0:04:47The reason I'm still you is your speed.
0:04:47 > 0:04:50'The driver immediately admits to doing 80-90
0:04:50 > 0:04:51'and Jay is not impressed.'
0:04:51 > 0:04:54I have to point out that it's an offence to drive at excess speed
0:04:54 > 0:04:56and in relation to that you don't have to say anything
0:04:56 > 0:04:59but it may harm your defence if you do not mention when questioned
0:04:59 > 0:05:01something which you later rely on in court.
0:05:01 > 0:05:03Anything you do say may be given in evidence.
0:05:03 > 0:05:05You're not under arrest, but I want to have a chat.
0:05:05 > 0:05:07Do you have your driver's licence with you at all, sir?
0:05:07 > 0:05:10'Jay has read him his rights as a matter of procedure,
0:05:10 > 0:05:14'but does this mean a court summons or an on-the-spot fine?
0:05:14 > 0:05:16'And I've noticed something else.'
0:05:16 > 0:05:20What's a bit disappointing - the car's next to me, the...
0:05:20 > 0:05:22I can see right now, his wife's sitting in the front,
0:05:22 > 0:05:25he's got two babies in child seats behind him,
0:05:25 > 0:05:28probably somewhere in the region, I would say,
0:05:28 > 0:05:29of two and three years old.
0:05:29 > 0:05:31With respect, none of us are angels,
0:05:31 > 0:05:34but when you've got young kids that age, I just think, er...
0:05:34 > 0:05:36Well, personally, I think you need to be a bit more sensible.
0:05:36 > 0:05:39Is there any lawful reason you can give me
0:05:39 > 0:05:41as to why you're travelling at that speed?
0:05:41 > 0:05:44'The guy still claims he was only doing around 80
0:05:44 > 0:05:45'but Jay is still unconvinced.
0:05:45 > 0:05:47'Anyone else think this could end in a ticket?'
0:05:47 > 0:05:53Your speed averages between, I would suggest, 95-100.
0:05:55 > 0:05:58You know, as well as I do, anything over 100 miles an hour,
0:05:58 > 0:06:02you go to court and you're likely to get a disqualification.
0:06:02 > 0:06:05'It's not looking good for this driver.
0:06:05 > 0:06:08'It could be much worse than an on-the-spot fine.'
0:06:08 > 0:06:11However, because I had to catch up with you initially
0:06:11 > 0:06:15before keeping an equal distance between yourself and myself, I
0:06:15 > 0:06:16would suggest, that perhaps,
0:06:16 > 0:06:19that 104 may have been my acceleration to catch you up.
0:06:21 > 0:06:24So, let's take a look at Jay's options.
0:06:24 > 0:06:28The driver has been clocked speeding with his young family in the car.
0:06:28 > 0:06:30Will it be a court summons
0:06:30 > 0:06:33if Jay is certain he was consistently over 100 miles an hour?
0:06:33 > 0:06:36Will it be a fixed penalty on-the-spot fine?
0:06:36 > 0:06:38Or maybe just a firm warning?
0:06:38 > 0:06:40At least, that's what the driver wants.
0:06:42 > 0:06:44I can, you're right, I can.
0:06:44 > 0:06:46But for you I'm not going to.
0:06:46 > 0:06:49Your speed is well in excess of the 70-mile-an-hour speed limit.
0:06:49 > 0:06:52In view of that, the way I propose to deal with that today
0:06:52 > 0:06:55is by way of a fixed-penalty notice, which is going to be three points
0:06:55 > 0:06:58on your licence and a ?100 fine payable within 28 days.
0:06:58 > 0:07:02There it is. The driver has escaped a ban, just.
0:07:02 > 0:07:05But he still got three points on his licence
0:07:05 > 0:07:08and a ?100 fixed-penalty notice.
0:07:08 > 0:07:11Initially, he thought that the speed limit for the motorway was 80-90,
0:07:11 > 0:07:14although he's held his licence in the UK for ten years.
0:07:14 > 0:07:16He couldn't answer the speed limit for the motorway.
0:07:16 > 0:07:18The sort of speeds he was travelling at,
0:07:18 > 0:07:20how dangerous would you consider those to be?
0:07:21 > 0:07:23The vehicle is travelling close to 100 miles an hour,
0:07:23 > 0:07:2696-100 miles an hour - at that kind of speed,
0:07:26 > 0:07:29if another vehicle was to break down ahead of him
0:07:29 > 0:07:31or he had to take evasive action, someone's going to die.
0:07:31 > 0:07:34It's extremely dangerous.
0:07:34 > 0:07:37What got me about that is those kids in the back were very, very young.
0:07:37 > 0:07:40They weren't even old enough to tell Dad, "Slow down."
0:07:40 > 0:07:43And I would find that very hard to believe that if you had kids
0:07:43 > 0:07:46of that age, you would even want to drive that speed, it just seems mad.
0:07:46 > 0:07:49To you and I it seems mad, but people...
0:07:49 > 0:07:52Everyone's different. Yeah. Nuttier than a squirrel's BLEEP,
0:07:52 > 0:07:54that's what I say. Yeah, let's get another one. Right.
0:07:54 > 0:07:56'We'll be back with Jay a bit later on
0:07:56 > 0:07:59'to witness some more dangerous driving.'
0:08:06 > 0:08:08A bin for this, a bag for that.
0:08:08 > 0:08:10It's hard to keep up with recycling rules.
0:08:12 > 0:08:14It can be quite complicated like a tin...
0:08:14 > 0:08:18A tin lid on a jam jar, you know, you've got to separate it.
0:08:18 > 0:08:19'Not just me, then.'
0:08:19 > 0:08:22Recycling, yes, I think we should recycle
0:08:22 > 0:08:27because the world is disappearing under a mountain of junk.
0:08:27 > 0:08:29But if the proverbial wheels fall off the wheelie bin,
0:08:29 > 0:08:32should there be an on-the-spot fine for messing up?
0:08:33 > 0:08:36I think people should be fined if they make a mess of things, yes.
0:08:38 > 0:08:42In Cardiff, the council are really getting tough on grime.
0:08:45 > 0:08:47The Welsh capital is booming
0:08:47 > 0:08:50with the fastest growing population in Wales, but with more people
0:08:50 > 0:08:54comes more rubbish and more rubbish means more opportunities to mess up.
0:08:56 > 0:09:00Residents who break the city's new household waste disposal rules
0:09:00 > 0:09:02could face a ?100 on-the-spot fine,
0:09:02 > 0:09:05courtesy of Waste Enforcement Officer Steph,
0:09:05 > 0:09:08who, it seems, can sniff out literally anything.
0:09:08 > 0:09:10Yeah, there's a really strange smell here.
0:09:10 > 0:09:13It must have been your hi-vis - it smells like feet.
0:09:13 > 0:09:16He's got new boots, new fleece. The hardest worker here.
0:09:16 > 0:09:21Steph is joined on the beat today by fellow Enforcement Officer Jon.
0:09:21 > 0:09:23He's the one with the smelly hi-vis.
0:09:23 > 0:09:24Let's go. See you later.
0:09:28 > 0:09:31You know that saying, "It's a dirty job but someone's got to do it?"
0:09:31 > 0:09:34Well, in this job it's actually true.
0:09:35 > 0:09:37Tell us that cat story, Steph.
0:09:37 > 0:09:40There was a cat. It must have been there... What was it, in a bag?
0:09:40 > 0:09:43It was in a cardboard box and Kieran, who I was working with,
0:09:43 > 0:09:45thought it was driftwood because it was that colour.
0:09:45 > 0:09:48It had been there for so long. And he picked it up like that
0:09:48 > 0:09:50and he was like, "That would look nice in my fish tank,"
0:09:50 > 0:09:53and I went, "It's a cat," and he went, "What?" I said, "It's a cat,"
0:09:53 > 0:09:56and he turned it round and it was like that.
0:09:56 > 0:09:58To meet tough new recycling targets,
0:09:58 > 0:10:02the council have introduced new slimline black waste bins,
0:10:02 > 0:10:07encouraging people to recycle more of their waste in green plastic bags
0:10:07 > 0:10:09rather than just putting it in the general waste bins.
0:10:12 > 0:10:16Today, Steph's finely-tuned sense of smell and eagle eyes
0:10:16 > 0:10:19have tracked down some badly behaving waste
0:10:19 > 0:10:22belonging to some of the city's 30,000 students.
0:10:22 > 0:10:25A lot of the students, they put extra waste out.
0:10:25 > 0:10:26They put their bin out
0:10:26 > 0:10:29and that's the only thing the bin men will collect
0:10:29 > 0:10:30and they put extra waste out
0:10:30 > 0:10:33not realising if they recycle properly or use the food waste bin,
0:10:33 > 0:10:35that they'd have more room in their black bin
0:10:35 > 0:10:38and their waste would be collected.
0:10:38 > 0:10:41Steph is clearly on a mission to find the student offenders
0:10:41 > 0:10:44so, if she does, what can they expect?
0:10:44 > 0:10:46Pay attention at the back.
0:10:46 > 0:10:48It could be either a caution,
0:10:48 > 0:10:52a ?100 fine or ?1,000 fine for a repeat offender. Ouch.
0:10:54 > 0:10:55Because these are near the lane,
0:10:55 > 0:10:57I'm just going to give these a little kick.
0:10:59 > 0:11:01Because you never know if there could be mice.
0:11:03 > 0:11:06I have been known to run away from leaves thinking they are mice.
0:11:06 > 0:11:09So, if you're not careful with that wrapper, boys,
0:11:09 > 0:11:12that could be a very expensive burger.
0:11:14 > 0:11:17Steph and John know exactly where they're heading today.
0:11:17 > 0:11:20They're off to visit a property that they've already had problems with.
0:11:22 > 0:11:26The first signs that waste is about are here. The scavengers.
0:11:26 > 0:11:28The seagulls are here. They love it.
0:11:33 > 0:11:37Basically, you've got nine boys living in a property there.
0:11:37 > 0:11:41I've had a problem with them a couple of weeks ago.
0:11:41 > 0:11:43their front garden was full of waste.
0:11:43 > 0:11:47It was split, as well. I've also had reports from their neighbours that
0:11:47 > 0:11:48they are dumping waste in their bins.
0:11:50 > 0:11:54This is a shocking mess but let's see if it's a fineable offence.
0:11:54 > 0:11:58Here goes. First step, finding the guilty party.
0:12:01 > 0:12:03Hi, Cardiff Council waste enforcement.
0:12:03 > 0:12:05Is this a flat or one house?
0:12:05 > 0:12:08One house. OK, how many live in the house?
0:12:08 > 0:12:10Nine of us. There's nine of you. OK.
0:12:10 > 0:12:13It's just about a bag that you've put out.
0:12:13 > 0:12:15Next step, examine the evidence.
0:12:15 > 0:12:17I just want you to come out and have a look.
0:12:17 > 0:12:21Obviously yourself or one of your housemates has put it out.
0:12:21 > 0:12:24This is the mess it's created.
0:12:24 > 0:12:26Steph starts off with a softly, softly approach.
0:12:26 > 0:12:29This is a house with nine people.
0:12:29 > 0:12:32You've got enough bins there for 15 people. You're not recycling.
0:12:32 > 0:12:36Food waste goes in your food waste bin and the recyclable materials,
0:12:36 > 0:12:39all right, go in the recycling bags and they go out every week.
0:12:39 > 0:12:40Unlike the residents.
0:12:40 > 0:12:44Every week? Recycling the food waste is weekly.
0:12:44 > 0:12:46And then your general waste bin is...
0:12:46 > 0:12:48I've had our bins here not collected for weeks before.
0:12:48 > 0:12:50No, I'm sorry. I'm here every week. I'm not lying.
0:12:53 > 0:12:56Perhaps they don't realise there's a ?100 fine rising to ?1,000
0:12:56 > 0:12:58if they don't pay it.
0:12:58 > 0:13:01Look at the mess you've created in the street.
0:13:01 > 0:13:03How is that our fault?
0:13:03 > 0:13:05Because you put a black bag out, all right?
0:13:05 > 0:13:07If you put it in the correct receptacles,
0:13:07 > 0:13:09it would be collected by the binmen. You didn't.
0:13:09 > 0:13:11Where would we have put the black bins, black bags
0:13:11 > 0:13:13if we didn't have a bin to put it in?
0:13:13 > 0:13:16Temperatures and tempers are hotting up.
0:13:16 > 0:13:18There's going to be a fine.
0:13:18 > 0:13:20This is a ten-man house.
0:13:20 > 0:13:22Yeah, and you've got enough bins for 14 people.
0:13:22 > 0:13:25We've got two bins. Yes, that's for eight people.
0:13:25 > 0:13:27I've got four at home between four people. A bin each at home.
0:13:27 > 0:13:31You just don't get it. If you put all your recycling in the bags,
0:13:31 > 0:13:34you'd have more room in your bins. It's as simple as that.
0:13:34 > 0:13:38Is anyone wondering what degree they're studying? It could be law.
0:13:38 > 0:13:40Where are we going to put them? In the kitchen?
0:13:40 > 0:13:42It's a health hazard, isn't it? Why are your bins full?
0:13:42 > 0:13:43Or drama?
0:13:43 > 0:13:46That's not a point, mate.
0:13:46 > 0:13:50When the bins are full, we put the plastic bags out!
0:13:50 > 0:13:51Or maybe languages?
0:13:51 > 0:13:53But to be honest... BLEEP!
0:13:54 > 0:13:56What other chance have I got? You...
0:13:56 > 0:13:58BLEEP!
0:13:58 > 0:14:01Every single house has got rubbish on the front.
0:14:01 > 0:14:04There's obviously a problem, isn't there?
0:14:04 > 0:14:05I'd stay out of it, mate, if I were you.
0:14:05 > 0:14:07There could be a ?100 fine on the cards here.
0:14:07 > 0:14:09THEY ARGUE
0:14:09 > 0:14:12I'm trying to tell you if you put the recycling in the recycling bags,
0:14:12 > 0:14:14you'd have load more room in your bins.
0:14:14 > 0:14:16But you don't want to listen to that.
0:14:16 > 0:14:18You're just being rude and swearing at me.
0:14:18 > 0:14:21That could be the final nail in the coffin.
0:14:21 > 0:14:22It's the moment of truth.
0:14:22 > 0:14:27She's gone to the lorry and that's where she keeps her big penalty pad.
0:14:27 > 0:14:29Their bins are plenty big enough for them.
0:14:29 > 0:14:33If they recycled and used the food waste bin which goes out weekly,
0:14:33 > 0:14:35they'd have plenty more room in their bins.
0:14:35 > 0:14:38Even though they've got enough bins there for 14 people,
0:14:38 > 0:14:40there is only nine of them. They are not recycling,
0:14:40 > 0:14:42they're not using their food waste, they really don't care.
0:14:42 > 0:14:44So, let's look at the facts.
0:14:44 > 0:14:47Clear evidence of overflowing split bins.
0:14:47 > 0:14:50No sign of recycling.
0:14:50 > 0:14:52Everything chucked in the general waste bin.
0:14:52 > 0:14:57Food waste bins unloved, unused and empty.
0:14:58 > 0:15:00Oh, and let's not forget the attitude.
0:15:03 > 0:15:08So, to fine or not to fine? That is the question.
0:15:08 > 0:15:10There it is. The pad.
0:15:10 > 0:15:12Is it a ?100 fine?
0:15:12 > 0:15:14Or maybe not.
0:15:14 > 0:15:16I'm going to put them on a section 46 notice.
0:15:16 > 0:15:19Hopefully this is their last year and they won't be back next year.
0:15:19 > 0:15:23This time, it's a written caution and not a ?100 fine.
0:15:23 > 0:15:27Better be on your best behaviour now, lads.
0:15:27 > 0:15:29They'll get away with that mess today
0:15:29 > 0:15:30but if they put waste out incorrectly,
0:15:30 > 0:15:34they'll have a ?100 fixed penalty from next week onwards.
0:15:36 > 0:15:40Nothing quite ruins your day like receiving a parking ticket.
0:15:40 > 0:15:44But if, like me you've been given a ticket you think is unfair,
0:15:44 > 0:15:45you can appeal.
0:15:47 > 0:15:48Yeah, really!
0:15:48 > 0:15:51Today, I've come to the Environment And Traffic Adjudicators Tribunal
0:15:51 > 0:15:54in London to meet Ernest.
0:15:55 > 0:15:57He's disputing an ?80 parking fine
0:15:57 > 0:16:00which he believes wasn't served correctly.
0:16:00 > 0:16:04But will his fine be upheld by head adjudicator Caroline?
0:16:05 > 0:16:08So, you're not actually disputing the fact you've got the penalty,
0:16:08 > 0:16:11you're just saying you didn't receive the letter giving you
0:16:11 > 0:16:13a chance to pay the reduced rate? That's correct. OK.
0:16:13 > 0:16:16So, there's ?40 riding on it, hopefully. Yes.
0:16:16 > 0:16:19OK, good luck. Thank you. All right.
0:16:19 > 0:16:23Up to an incredible 50% of the cases that gets heard here are successful
0:16:23 > 0:16:28so the odds are good but will Ernest be one of them?
0:16:28 > 0:16:30The London Borough Of Camden are alleging that,
0:16:30 > 0:16:33on the 21st March of this year,
0:16:33 > 0:16:36you parked and they say without a payment of a parking charge.
0:16:36 > 0:16:39Do you accept that that's what happened? No.
0:16:39 > 0:16:42Right. So you never knew anything about it. No.
0:16:42 > 0:16:45You got what's called a Notice To Owner through the post. Yes.
0:16:45 > 0:16:49And are you saying you paid the penalty at that point? Well, no.
0:16:49 > 0:16:51I believed, because I've had several tickets,
0:16:51 > 0:16:54this is not the first time this has happened to me.
0:16:54 > 0:16:58What is it you believed? That I paid on that time.
0:16:58 > 0:17:00That you'd paid to park? Yes. Yeah.
0:17:00 > 0:17:03Listen to my question before answering.
0:17:03 > 0:17:06'I don't know about you but I'm scared.'
0:17:08 > 0:17:09Are you saying you paid to park
0:17:09 > 0:17:11or that you paid for the penalty charge?
0:17:11 > 0:17:13I paid the penalty-charge notice.
0:17:13 > 0:17:16But you're also saying that you never got it on your car.
0:17:16 > 0:17:18Well, this I haven't got.
0:17:18 > 0:17:22But if you didn't get it on your car, how can you have paid it?
0:17:22 > 0:17:25No. I've always had tickets on my car.
0:17:25 > 0:17:26I didn't know anything about it.
0:17:26 > 0:17:29This one I believed was one I'd received prior to this.
0:17:29 > 0:17:32Ernest is pretty adamant he's in the right, but is he?
0:17:32 > 0:17:37Is he going to escape his on-the-spot fine?
0:17:37 > 0:17:40Right, listen to what...
0:17:40 > 0:17:43Let's just try and follow this slowly.
0:17:43 > 0:17:45You've said that you never got a notice,
0:17:45 > 0:17:49"I never received a notice except this one and I have paid."
0:17:49 > 0:17:54"Or I do receive, I have paid by the internet, so sort it out."
0:17:54 > 0:17:58So, you're saying I have only had one ticket and I paid it.
0:17:58 > 0:18:00I've had two tickets there.
0:18:00 > 0:18:03'Two tickets? I'm completely lost now.'
0:18:03 > 0:18:04Right.
0:18:04 > 0:18:07I've tickets there. You said, "I've never received
0:18:07 > 0:18:09"a notice except this one."
0:18:09 > 0:18:11Hey? That's your writing.
0:18:11 > 0:18:15Yes, I had a notice telling me that I never paid.
0:18:15 > 0:18:18I know in your mind you think you didn't receive anything
0:18:18 > 0:18:21but I'm saying to you that you must have because here it is.
0:18:21 > 0:18:23This is something that you received.
0:18:23 > 0:18:26I didn't receive any note telling me to pay.
0:18:26 > 0:18:29Right. That's why... DOM MOUTHS
0:18:29 > 0:18:33When you received this... When I received it, I immediately wrote.
0:18:33 > 0:18:36'Come on, Ernest, that document has got your signature on it.
0:18:36 > 0:18:39'You can't get much better evidence than that.
0:18:39 > 0:18:41'Ah. Hold on a minute.'
0:18:41 > 0:18:42Is that your car? Yes.
0:18:42 > 0:18:46We can see there that that's a ticket. All right.
0:18:46 > 0:18:48So I think that I can safely make a finding
0:18:48 > 0:18:51that a ticket was served to your vehicle. That is not disputed.
0:18:51 > 0:18:55I never, I came out, I didn't see a parking ticket on the car.
0:18:55 > 0:18:58The only time I got this letter... I'm trying to explain to you, sir,
0:18:58 > 0:19:00the problem you've got is,
0:19:00 > 0:19:02by not receiving the parking ticket on the car,
0:19:02 > 0:19:05you were unable to take advantage of the 14-day discount period.
0:19:05 > 0:19:08That is correct. Right, so,
0:19:08 > 0:19:12what happened was, the council extended the offer to you
0:19:12 > 0:19:13to put you back in that position.
0:19:13 > 0:19:16Again, you didn't take advantage of that offer
0:19:16 > 0:19:18because you never read the letter. Yes? That's correct.
0:19:18 > 0:19:20We're at that point.
0:19:20 > 0:19:23Now you're here, I haven't got that power.
0:19:23 > 0:19:27?80 for something which I didn't even know nothing about?
0:19:27 > 0:19:31Right. We've looked at the evidence, the ticket was on the car.
0:19:31 > 0:19:32Of course the ticket's on the car
0:19:32 > 0:19:34but I never received the letter telling me.
0:19:34 > 0:19:37I didn't know about the ticket. I understand that.
0:19:37 > 0:19:41Right, I think I've got a handle on the evidence.
0:19:41 > 0:19:45But, in case you haven't, Ernest claims he didn't receive
0:19:45 > 0:19:48the first ticket, and then didn't read the second ticket
0:19:48 > 0:19:52which means he wasn't able to make use of the 14-day discount.
0:19:52 > 0:19:55'So, is Ernest going to get away with it?
0:19:55 > 0:19:58'Or has he got to pay that full ?80 fine?'
0:19:58 > 0:20:01To cut a long story short, sir, your penalty amount is ?80
0:20:01 > 0:20:04and I'm not going to be able to allow your appeal.
0:20:04 > 0:20:07You haven't got a ground of appeal. I'll put it in writing for you
0:20:07 > 0:20:12and you have a further 28 days to pay the penalty at the rate of ?80.
0:20:12 > 0:20:15So, that's the ?80 fine upheld.
0:20:16 > 0:20:18The law's not on your side, essentially.
0:20:18 > 0:20:20No, it isn't, is it?
0:20:20 > 0:20:22If you want to wait for your decision letter. No, it isn't.
0:20:22 > 0:20:26Don't I know it. Don't I know!
0:20:26 > 0:20:28'I do feel a bit sorry for Ernest.
0:20:28 > 0:20:31'One small mistake and he's got to cough up ?80.
0:20:31 > 0:20:34'If only he'd responded to that first offer.'
0:20:34 > 0:20:37Now, Ernest, I've got to be honest, when you left the court room there,
0:20:37 > 0:20:40I heard you swear a couple of times. You weren't very happy, were you?
0:20:40 > 0:20:43Absolutely not. Why not?
0:20:43 > 0:20:45She never went in my favour at all.
0:20:46 > 0:20:48Now, ?80 is a lot of money for anybody.
0:20:48 > 0:20:51Obviously, it's going to hurt you a little bit, is it? Yes, yes.
0:20:51 > 0:20:56Can I ask you a question and can you be totally truthful with me, right?
0:20:56 > 0:20:58The adjudication's all finished now,
0:20:58 > 0:21:01it makes no difference your answer at all. Yes.
0:21:01 > 0:21:03We all saw that photo with the ticket on your windscreen.
0:21:03 > 0:21:07Be honest, were you just trying your luck to get it down to 40 quid?
0:21:07 > 0:21:10To be honest, Dom, if I didn't read the letter which they sent me
0:21:10 > 0:21:12thoroughly, I would have realised that they still gave me...
0:21:12 > 0:21:14Another 14 days. But I did not.
0:21:14 > 0:21:17When I saw the letter, I read the first section
0:21:17 > 0:21:20and just put it on the side. OK. I just put it on the side.
0:21:20 > 0:21:23That's half the problem, though.
0:21:23 > 0:21:26You've got a second chance to pay the 40 quid. Yes.
0:21:26 > 0:21:28Right, Ernest.
0:21:28 > 0:21:30But I read it and I just threw it on the side. I thought...
0:21:30 > 0:21:33Listen, you just put your hands up, right? Virtually.
0:21:33 > 0:21:36OK. You put your hands up.
0:21:36 > 0:21:38We're having a giggle now, aren't we? Come on.
0:21:38 > 0:21:41Only because it was really my fault because I never read it thoroughly.
0:21:41 > 0:21:43OK.
0:21:43 > 0:21:45So that's why her decision is fair, isn't it? Come on.
0:21:45 > 0:21:48You didn't read the second letter? No, I didn't.
0:21:48 > 0:21:51Because if I did, I would've immediately paid it
0:21:51 > 0:21:53rather than me having to go through this pain.
0:21:53 > 0:21:56If you get another one of these in future,
0:21:56 > 0:21:58what are you going to do different?
0:21:58 > 0:22:00You're going to pay it earlier? As early as possible!
0:22:00 > 0:22:03All right, good on you, Ernest. Lovely chatting to you.
0:22:03 > 0:22:06I've seen you before somewhere else along the line.
0:22:06 > 0:22:08Yeah. Probably Crimewatch, was it? ERNEST LAUGHS
0:22:08 > 0:22:10Or was it Baywatch!
0:22:17 > 0:22:20Dog poo. No-one likes it, do they?
0:22:20 > 0:22:22It's incredibly unhygienic
0:22:22 > 0:22:24and potentially dangerous to children.
0:22:24 > 0:22:27And, in most boroughs, if you don't pick up after your pet and bin it,
0:22:27 > 0:22:30you'll end up getting a fine.
0:22:30 > 0:22:33The trouble is, catching the culprit is easier said than done.
0:22:38 > 0:22:43It's not great if you were to step in some dog poo, yes.
0:22:43 > 0:22:44You can't get rid of the smell.
0:22:44 > 0:22:46My personal belief's,
0:22:46 > 0:22:49people who don't pick up after their own dogs have no self-respect,
0:22:49 > 0:22:51no respect for their pet,
0:22:51 > 0:22:53no respect for anyone else on the public footpaths.
0:22:53 > 0:22:56If you've got a dog that decides to use the toilet in the street,
0:22:56 > 0:22:58than take some bags with you.
0:22:58 > 0:23:01Dogs. Man's best friend.
0:23:01 > 0:23:02Except when they're doing a poo.
0:23:02 > 0:23:06And, with eight million man's best friends in this country,
0:23:06 > 0:23:10that adds up to 400,000 tonnes of it a year.
0:23:10 > 0:23:12But owners who don't clean up after their dogs
0:23:12 > 0:23:15could earn themselves a ?100 on-the-spot fine
0:23:15 > 0:23:18which is a lot of doggie biscuits.
0:23:19 > 0:23:23In one park in Blaby District, Leicestershire,
0:23:23 > 0:23:26the council have resorted to a hi-tech solution
0:23:26 > 0:23:29to a low-fi problem. CCTV.
0:23:29 > 0:23:33I'm just going to look on the cameras now around the park
0:23:33 > 0:23:36just to see if anything's happening.
0:23:38 > 0:23:40So, dogs of the district beware.
0:23:40 > 0:23:42Big brother is watching you.
0:23:42 > 0:23:46And you.
0:23:46 > 0:23:47No, not you.
0:23:49 > 0:23:54TANNOY: 'Oi, clean that mess up! Yes, I'm talking to you.'
0:23:55 > 0:23:57Actually, they haven't fitted a loudspeaker.
0:23:57 > 0:23:59Well, not yet, anyway.
0:24:01 > 0:24:02Though I'm sure Michelle
0:24:02 > 0:24:05from the district council's Animal Service Department
0:24:05 > 0:24:07wouldn't mind if they did.
0:24:07 > 0:24:10The CCTV cameras are on the top of this pole.
0:24:10 > 0:24:12They've got 360-degree vision
0:24:12 > 0:24:14and they're actually accurate enough,
0:24:14 > 0:24:17they can actually pick up cars behind these hedges
0:24:17 > 0:24:23and what the groundsmen tend to find is, because of this slight bank,
0:24:23 > 0:24:26people tend to walk down to this bottom section of the field
0:24:26 > 0:24:28and think they're out of sight of people.
0:24:28 > 0:24:31And that's where they tend to catch people on the cameras
0:24:31 > 0:24:33because people don't realise the cameras are strong enough
0:24:33 > 0:24:35to reach the bottom of the field.
0:24:35 > 0:24:38And that's where they witness most of the incidents happening.
0:24:38 > 0:24:40It seems to be helping us keep on top of it
0:24:40 > 0:24:43and making people clean up.
0:24:46 > 0:24:51Around here, you can now get a ?100 fine for not having a poop bag.
0:24:51 > 0:24:53Even if your dog is innocent.
0:24:53 > 0:24:56Right then, should be some fines coming here.
0:24:58 > 0:25:00This could be one.
0:25:00 > 0:25:01What about this one?
0:25:01 > 0:25:03If you have a dog bag on you, I'd like to see it.
0:25:03 > 0:25:06Obviously got a few in there. Yeah, that's brilliant.
0:25:06 > 0:25:07Is this a fine?
0:25:09 > 0:25:11Have you got poo bags with you today?
0:25:11 > 0:25:12Hundreds.
0:25:14 > 0:25:16Quite literally hundreds!
0:25:19 > 0:25:21Yes, well, I think they should be fined
0:25:21 > 0:25:24and made to pick up the dog poo, as well.
0:25:24 > 0:25:26Oi, I'm watching you!
0:25:28 > 0:25:30So, what's the total?
0:25:31 > 0:25:34The good people and good dogs of Blaby should be proud.
0:25:34 > 0:25:37There's not been a single fine today.
0:25:38 > 0:25:41'Next, I'm back in Wiltshire on a ten-hour shift
0:25:41 > 0:25:43'with traffic cop Jay Clifton.
0:25:43 > 0:25:47'He's already handed out a ?100 on-the-spot fine
0:25:47 > 0:25:49'to a speeding driver.'
0:25:49 > 0:25:51I have to point out it is an offence to drive at excess speed.
0:25:51 > 0:25:54In relation to that, you don't have to say anything
0:25:54 > 0:25:56but it may harm your defence if you do not mention when questioned
0:25:56 > 0:25:59something which you later rely on in court.
0:25:59 > 0:26:02'I'm starting to realise that, when you're out on patrol,
0:26:02 > 0:26:04'you never know where the next fine is coming from.'
0:26:04 > 0:26:06Just had a report of a possible collision
0:26:06 > 0:26:09that's come in further ahead of us. INDISTINCT RADIO INSTRUCTIONS
0:26:09 > 0:26:13Just going over that way. There's five vehicles colliding.
0:26:14 > 0:26:16A collision?
0:26:16 > 0:26:18Sounds like someone could be on the end of a ticket here.
0:26:18 > 0:26:21Perhaps dangerous driving? I just hope no-one's hurt.
0:26:23 > 0:26:27Could just be rear-end shunt but you always think the worst.
0:26:27 > 0:26:30Is this traffic here as a result of that accident? Yeah.
0:26:30 > 0:26:34'A fine for dangerous driving could be anything up to ?5,000.
0:26:35 > 0:26:37Give me two seconds. OK.
0:26:37 > 0:26:39I'll see what we've got.
0:26:43 > 0:26:46At the moment, these five-car shunts are actually bigger than cars.
0:26:46 > 0:26:48You've got a van that's gone into the back of a motorhome
0:26:48 > 0:26:50that's gone into the back of an estate car
0:26:50 > 0:26:52that's gone into the back of an MPV.
0:26:52 > 0:26:55The only good thing I can say is, everybody's out of the vehicles.
0:26:55 > 0:26:58There doesn't seem to be any blood or guts which I'm pleased about.
0:26:58 > 0:27:00I haven't got a strong stomach for that.
0:27:03 > 0:27:05OK. We are not needed.
0:27:06 > 0:27:09'The emergency services have got it under control
0:27:09 > 0:27:11'which is a relief for me.
0:27:11 > 0:27:15'So, there's no fine here, not for Jay to issue, anyway.
0:27:15 > 0:27:16'But, hold on a moment.
0:27:16 > 0:27:20'As we're leaving the scene, Jay spots and illegal manoeuvre
0:27:20 > 0:27:22'and, I'm no traffic cop....'
0:27:22 > 0:27:25Not exactly a very sensible way to do it, is it?
0:27:25 > 0:27:27It's not and I'm waiting to see what he's going to do.
0:27:27 > 0:27:30'And I'm wondering if this could be another on-the-spot fine.'
0:27:32 > 0:27:34What is he doing?
0:27:34 > 0:27:36CAR HORN TOOTS
0:27:36 > 0:27:37SIREN WAILS
0:27:37 > 0:27:40CAR HORN TOOTS
0:27:41 > 0:27:42'By the look on Jay's face,
0:27:42 > 0:27:46'that lorry driver is going to need a pretty good excuse for that move.'
0:27:48 > 0:27:50That's just plain stupid, isn't it?
0:27:50 > 0:27:52That is absolutely ridiculous
0:27:52 > 0:27:54because he's just effectively done a U-turn
0:27:54 > 0:27:58in the middle of a crossroads which is synonymous with collisions there
0:27:58 > 0:28:02whilst all the traffic lights are changing from red to green.
0:28:02 > 0:28:04It was worse than a U-turn, it was 270 degrees.
0:28:04 > 0:28:07He went round three-quarters, in an articulated lorry on a junction.
0:28:07 > 0:28:09All it takes is for another car to come the other way,
0:28:09 > 0:28:13see a green light and he's in the middle of the road. Not acceptable.
0:28:13 > 0:28:15Was a bit of a doughnut.
0:28:18 > 0:28:21'The driver has performed a dangerous and illegal manoeuvre
0:28:21 > 0:28:25'but he's done it right in front of a traffic officer.
0:28:25 > 0:28:28'Will Jay be getting his notebook out?'
0:28:28 > 0:28:31Is this a possible fineable offence?
0:28:31 > 0:28:32Yep.
0:28:32 > 0:28:35Careless driving is something we can deal with
0:28:35 > 0:28:36by way of a fixed-penalty notice now
0:28:36 > 0:28:39which is a ?100 fine and three points on the licence.
0:28:41 > 0:28:43So, a lot of what happens now will depend on his attitude?
0:28:43 > 0:28:46If he can give me a reasonable reason
0:28:46 > 0:28:49as to why he's made that manoeuvre, then we can discuss it.
0:28:49 > 0:28:54But, at the moment, I am considering giving him a fixed-penalty notice.
0:28:54 > 0:28:57'A fixed penalty in this case would be ?100,
0:28:57 > 0:28:59'so let's see how this goes.'
0:29:04 > 0:29:05Thank you.
0:29:05 > 0:29:08'I don't know about you but I've got a feeling this driver
0:29:08 > 0:29:11'could be on the receiving end of an on-the-spot fine.
0:29:11 > 0:29:15'But first, Jay must assess the situation.'
0:29:15 > 0:29:17Do you feel it was safe for you to do a big turn
0:29:17 > 0:29:20whilst all those cars are moving in middle of the traffic lights?
0:29:20 > 0:29:22Yeah, it was the other lorry behind me
0:29:22 > 0:29:24and driver shout at me, "Go, go, go," or "Start".
0:29:26 > 0:29:30So I decided to turn around to go this way.
0:29:30 > 0:29:33Do you feel that was safe to do so with all those cars? Yeah.
0:29:33 > 0:29:36You honestly think that was safe? I think yes.
0:29:36 > 0:29:38'Now I've not been in a car with Jay long, but I'm pretty sure
0:29:38 > 0:29:41'that might have been the wrong answer to avoid a fine.'
0:29:41 > 0:29:43In my opinion, I don't.
0:29:43 > 0:29:45'Yep, thought so.'
0:29:45 > 0:29:46In the middle of those traffic lights,
0:29:46 > 0:29:49you've gone all the way round and back down again.
0:29:49 > 0:29:51You could have pulled forward to wait to see what was happening
0:29:51 > 0:29:54because you didn't know there was a collision there.
0:29:54 > 0:29:57Other car driver shout at me, "Stop, don't go there."
0:29:57 > 0:29:59It's a tough job making decisions.
0:29:59 > 0:30:02I was watching that and I was thinking, what would I do?
0:30:02 > 0:30:06And, the right side of me, if I was upholding the law would say,
0:30:06 > 0:30:08"Yes, it was stupid."
0:30:08 > 0:30:11"He shouldn't be doing it, especially in that vehicle.
0:30:11 > 0:30:12"He deserves the points."
0:30:12 > 0:30:14There was an element of me going, "You know what?
0:30:14 > 0:30:18"Give the guy a break. Let him off. He's learned his lesson."
0:30:18 > 0:30:20But would the roads be any safer if that happens?
0:30:20 > 0:30:23Probably not. I don't know.
0:30:23 > 0:30:26'I'm still not sure whether this guy is going to get a fine.
0:30:26 > 0:30:28'He's pretty sure he's in the clear.
0:30:28 > 0:30:32'So, how about we take a look at his little spin one more time?'
0:30:33 > 0:30:36There he goes. 90 degrees across the traffic.
0:30:38 > 0:30:40180 degrees.
0:30:43 > 0:30:46..then back across the lane he started in.
0:30:49 > 0:30:53So has the driver done enough to persuade Jay to just give him
0:30:53 > 0:30:56a telling off or is it going to be an on-the-spot fine?
0:30:56 > 0:30:57Over to you, Jay.
0:30:57 > 0:31:02The way we deal with these things in careless driving is a ?100 fine
0:31:02 > 0:31:04and three points on your licence.
0:31:04 > 0:31:06And it's a fine.
0:31:06 > 0:31:09Jay was never going to let that one go, was he?
0:31:09 > 0:31:13Is this the first time you've had points on your licence? Yeah,
0:31:13 > 0:31:15first ticket and first point.
0:31:15 > 0:31:16Will that affect your job
0:31:16 > 0:31:19or are you allowed to get away with a couple of points?
0:31:19 > 0:31:23Erm, if I have three or six points,
0:31:23 > 0:31:26I don't know how they may look at it
0:31:26 > 0:31:31but if I exceed three or six points, I can't work more.
0:31:31 > 0:31:34What's your opinion of the police officer
0:31:34 > 0:31:38who's now decided to give you some points there?
0:31:38 > 0:31:41I think he's right. It's his job.
0:31:41 > 0:31:47Yeah. Er, driving is my job and sometimes, er...
0:31:47 > 0:31:49we do something wrong
0:31:49 > 0:31:52and I think next time, I will be more careful.
0:31:56 > 0:31:59A person who's in charge of a very large and very heavy vehicle
0:31:59 > 0:32:03who should be considered a professional driver himself,
0:32:03 > 0:32:06he's taken extra driving lessons to be able to drive a vehicle
0:32:06 > 0:32:10of that size and therefore has a massive responsibility.
0:32:11 > 0:32:14By the manoeuvre he's made, he's put a lot of people at risk.
0:32:14 > 0:32:17Not just members of the public but emergency service personnel
0:32:17 > 0:32:21attending a collision, wasn't good. Yeah.
0:32:22 > 0:32:27So, his 270-degree spin in an articulated lorry has cost him
0:32:27 > 0:32:30a ?100 fine and three points on his licence.
0:32:34 > 0:32:37Civil enforcement officers, or traffic wardens to you or me,
0:32:37 > 0:32:39really do get it in the neck.
0:32:39 > 0:32:42Sometimes it's hard to see that what they're doing is actually
0:32:42 > 0:32:45for our benefit and, more importantly,
0:32:45 > 0:32:46sometimes our safety too.
0:32:46 > 0:32:50And it's particularly hard to see that when we've just been issued
0:32:50 > 0:32:51with an on-the-spot fine.
0:32:55 > 0:32:57I know those parking wardens are doing their job.
0:32:57 > 0:33:00I think that some of them are a bit -
0:33:00 > 0:33:04how can we say it? - jobsworth.
0:33:05 > 0:33:08Yeah, that's the most hated, like, job ever. Yeah.
0:33:08 > 0:33:11I would never want to have that job. It's a nuisance.
0:33:11 > 0:33:14You're always on edge in case someone is going to come along
0:33:14 > 0:33:18or you're going to come along and find something in the windscreen.
0:33:20 > 0:33:23They don't want to help you, do you know what I mean?
0:33:23 > 0:33:25They don't care if you're poor, if you're this or you're that.
0:33:25 > 0:33:28They just don't care.
0:33:28 > 0:33:31Havering in north-east London -
0:33:31 > 0:33:35popular with commuters, it has significantly higher rates
0:33:35 > 0:33:37of car ownership than the London average.
0:33:37 > 0:33:42In fact, over 32% of households have actually got two cars round here.
0:33:42 > 0:33:45And lots of cars means Havering has its fair share
0:33:45 > 0:33:49of traffic wardens too, like parking officer, Kam.
0:33:49 > 0:33:51I can see one vehicle on the footway
0:33:51 > 0:33:54but my colleagues are already with that vehicle.
0:33:54 > 0:33:58Mid-afternoon and she's off on her regular school run patrol
0:33:58 > 0:34:01where the school bell brings its own challenges
0:34:01 > 0:34:05but will it bring any ?130 on-the-spot parking fines?
0:34:05 > 0:34:07That's the road that the school is on.
0:34:07 > 0:34:12I like to normally get there about five or ten minutes early
0:34:12 > 0:34:16and take pictures of the zigzag to show that it's fully visible.
0:34:16 > 0:34:19Parking on yellow zigzags is high-risk.
0:34:19 > 0:34:23Not only is it dangerous, but they are generally patrolled a lot more
0:34:23 > 0:34:27and that means a greater risk of getting an on-the-spot fine.
0:34:27 > 0:34:30Basically, it's a school and at school times,
0:34:30 > 0:34:33you will get children running in and out across the road.
0:34:33 > 0:34:37Just because they're with their parents won't necessarily mean
0:34:37 > 0:34:38that they will cross sensibly.
0:34:38 > 0:34:42They're children so when we've people parking on the zigzag,
0:34:42 > 0:34:46they're actually blocking a very big chunk of the view that a child is
0:34:46 > 0:34:49going to need to cross safely.
0:34:49 > 0:34:52The parking problem has become so bad
0:34:52 > 0:34:56outside many of Havering's schools that it will be the first council
0:34:56 > 0:35:00to use special powers called public space protection orders
0:35:00 > 0:35:02which are usually aimed at stopping
0:35:02 > 0:35:05antisocial behaviour in town centres.
0:35:05 > 0:35:08Parents who flaunt them could face hefty fines.
0:35:08 > 0:35:10A car soon catches Kam's eye.
0:35:10 > 0:35:13Could this be her first home-time fine?
0:35:13 > 0:35:16Hello, sir, can you move on, please?
0:35:18 > 0:35:22It's a polite request this time but there's another potential offender.
0:35:22 > 0:35:25Are they heading for an on-the-spot fine?
0:35:25 > 0:35:26Boss, you need to move.
0:35:28 > 0:35:29Move.
0:35:30 > 0:35:32BLEEP off.
0:35:32 > 0:35:33Charming!
0:35:33 > 0:35:36If anything, they should be thanking us for being here.
0:35:36 > 0:35:37But, no, we're creating the problem
0:35:37 > 0:35:41by trying to make it safer for children to come and go from school.
0:35:41 > 0:35:42This is what we get.
0:35:44 > 0:35:48So far, Kam has given two verbal warnings but no fines.
0:35:48 > 0:35:51Has she spotted her first proper offender?
0:35:51 > 0:35:53Any vehicles on these yellow lines now - you see all of these? -
0:35:53 > 0:35:55they're all illegally parked.
0:35:55 > 0:35:57It's looking like Kam means business.
0:35:57 > 0:35:59The machine is out.
0:35:59 > 0:36:01She's having another look.
0:36:01 > 0:36:03She's typing in the registration.
0:36:03 > 0:36:05This has to be a ticket.
0:36:06 > 0:36:07Has a resident's permit
0:36:07 > 0:36:10so it's definitely someone who lives within the borough.
0:36:11 > 0:36:13If they live within the borough,
0:36:13 > 0:36:16I'm sorry, they should know that they're not allowed to be here.
0:36:17 > 0:36:21Parking on a single yellow line despite the clear signage
0:36:21 > 0:36:24and near a school, is not looking good for this driver.
0:36:25 > 0:36:29And there you go. That's a ?130 on-the-spot fine
0:36:29 > 0:36:32and that's one school-time ticket down for Kam.
0:36:34 > 0:36:36Hang on. The owner's returned.
0:36:36 > 0:36:39Will she be able to overturn her penalty?
0:36:39 > 0:36:41She claims she's previously been told by Kam
0:36:41 > 0:36:43she can park on the yellow line.
0:36:43 > 0:36:46I wasn't on the zigzags. That's if you're picking up and dropping off.
0:36:46 > 0:36:48You can't park and leave the vehicle there, ma'am.
0:36:48 > 0:36:51Because then we don't know if it's a parent with the school
0:36:51 > 0:36:54or if it's another driver who's got nothing to do with the school.
0:36:54 > 0:36:57If you need to pick up and drop off on the yellow line, that's fine,
0:36:57 > 0:37:00but if you leave the vehicle unattended, without being rude,
0:37:00 > 0:37:02we're not telepathic.
0:37:02 > 0:37:05A telepathic traffic warden, now that's a scary thought.
0:37:05 > 0:37:11It's very difficult to find parking here around the time of school.
0:37:11 > 0:37:16We are finding parking on the other roads, we're wasting time because
0:37:16 > 0:37:18I'm coming from so far with two kids -
0:37:18 > 0:37:20it's very difficult to find parking here.
0:37:24 > 0:37:29No, not here, not here, not here. Not here, not here, sir.
0:37:29 > 0:37:32Surely the school bus isn't going to get a ticket too?
0:37:32 > 0:37:34I don't care how many people you've got in there,
0:37:34 > 0:37:36you're not stopping there.
0:37:36 > 0:37:41He thinks that it's OK parking on a zigzag in front of every parent
0:37:41 > 0:37:45when he's got a school bus full of children,
0:37:45 > 0:37:49that is just ridiculously like, "Are you serious?"
0:37:50 > 0:37:54The coach driver is lucky to get away fine-free this time
0:37:54 > 0:37:58but for Kam, it's definitely not a popularity contest.
0:37:58 > 0:38:00Parents say, "No, you're a jobsworth, get a proper job.
0:38:00 > 0:38:02"You ought to be ashamed of yourself.
0:38:02 > 0:38:03"How do you sleep at night?"
0:38:03 > 0:38:06There's a lot of phrases that are quite frequently used
0:38:06 > 0:38:08not just by parents, just average drivers, you know.
0:38:10 > 0:38:14But without being rude, I don't feel ashamed.
0:38:14 > 0:38:15I'm protecting your kids.
0:38:17 > 0:38:19At least there's one parent who's onside.
0:38:19 > 0:38:23Yeah, of course, parents need to be able to drop their kids off and go
0:38:23 > 0:38:26about their busy lives but equally the impact on residents...
0:38:26 > 0:38:29The realisation that this is a busy road.
0:38:29 > 0:38:33Every time it's double parked with cars, there's the risk to children.
0:38:33 > 0:38:36There should be a happy medium for everybody.
0:38:36 > 0:38:40Quarter to four and Kam's school patrol is over for the day.
0:38:42 > 0:38:44Normally when you're leaving, this is how you want it -
0:38:44 > 0:38:46a full, clear zigzag.
0:38:48 > 0:38:51Normally the traffic has gone down,
0:38:51 > 0:38:53the vehicles that were parked have gone
0:38:53 > 0:38:56and we're free to peacefully get on with the rest of our day.
0:38:58 > 0:39:03So, Kam's school patrol has resulted in a couple of polite reminders...
0:39:03 > 0:39:04Not here, not here.
0:39:04 > 0:39:07..and an on-the-spot fine for that single yellow line offender
0:39:07 > 0:39:09who's now ?130 worse off.
0:39:11 > 0:39:14But she's not just dishing out tickets for the sake of it.
0:39:14 > 0:39:17Parking properly around schools could be a matter of life and death.
0:39:20 > 0:39:23Mum Stacey Dulieu has been campaigning for a safer parking
0:39:23 > 0:39:27near her local school in Greater Manchester for the past three years.
0:39:27 > 0:39:28That's a prime example.
0:39:28 > 0:39:31As you can see there's quite a lot of cars that are parked here.
0:39:31 > 0:39:34These are pretty much for the school pick-up.
0:39:34 > 0:39:35There's a car at the bottom here
0:39:35 > 0:39:39that's literally just parked up on the corner. Any child that was
0:39:39 > 0:39:42trying to cross there would have a really difficult time.
0:39:47 > 0:39:50Parking like this is a hazard to pedestrians at any time
0:39:50 > 0:39:53but it's especially dangerous when there are kids around.
0:39:53 > 0:39:57And he's just parked on the zigzag lines
0:39:57 > 0:40:00right in front of the no-stopping sign.
0:40:03 > 0:40:06That's just hit the nail on the head, really.
0:40:06 > 0:40:08It's clearly signed, no stopping
0:40:08 > 0:40:13and he's just blatantly parked directly in front of the sign.
0:40:13 > 0:40:17As you can see, the sign is actually on an angle
0:40:17 > 0:40:20because several people have hit it.
0:40:20 > 0:40:24Stacey has good reason to feel angry about dodgy parking like this.
0:40:24 > 0:40:26Six months ago, her ten-year-old daughter, Lily,
0:40:26 > 0:40:30was hit by a car outside the school whilst getting an ice cream.
0:40:32 > 0:40:35The ice cream truck was parked here.
0:40:35 > 0:40:39My daughter got excited and wanted to get some money from her dad
0:40:39 > 0:40:41so she would have walked round here.
0:40:42 > 0:40:46After-school and the ice cream man came
0:40:46 > 0:40:51and I went across the road and then a car hit me.
0:40:51 > 0:40:55The illegally parked cars meant Lily wasn't able to see
0:40:55 > 0:40:58the oncoming traffic until it was too late.
0:41:00 > 0:41:03She was thrown 20 feet into the air.
0:41:03 > 0:41:09Bull's-eye mark to the windscreen of the car and the car pulled up here.
0:41:10 > 0:41:12I couldn't see it...at all,
0:41:12 > 0:41:16because it wasn't there when I was crossing
0:41:16 > 0:41:19and then apparently it was there.
0:41:21 > 0:41:25My daughter managed to drag herself along the road.
0:41:25 > 0:41:29This gate here was open where my friend lives.
0:41:29 > 0:41:32She crawled into the back garden and that's when people found out that...
0:41:32 > 0:41:34you know, the alarm was raised.
0:41:39 > 0:41:43It was very scary, really scary seeing the police at my house,
0:41:43 > 0:41:45the paramedics coming to look her over.
0:41:45 > 0:41:47She was taken to the hospital.
0:41:47 > 0:41:49She spent the night in hospital.
0:41:49 > 0:41:52Lily was lucky not to have been seriously injured
0:41:52 > 0:41:55but the impact of the accident remains.
0:41:55 > 0:41:58The emotional issues that she's got now,
0:41:58 > 0:42:01she's so scared to cross the road.
0:42:01 > 0:42:04Just emotionally and physically, it was horrendous.
0:42:04 > 0:42:06It really was and we're still suffering now.
0:42:08 > 0:42:11Despite what happened to Lily and the prospect of heavy fines,
0:42:11 > 0:42:14it seems some drivers just can't help themselves.
0:42:15 > 0:42:19Cars on the pavement blocking the pavement for children.
0:42:19 > 0:42:22As you can see, there's lots of people with buggies
0:42:22 > 0:42:23and small children on scooters.
0:42:23 > 0:42:27I'm honestly not too sure what's going through their heads.
0:42:30 > 0:42:34And Lily's message for thoughtless drivers is crystal clear.
0:42:34 > 0:42:38It makes me feel lucky and quite upset
0:42:38 > 0:42:44because I'm lucky that I didn't die or break a bone.
0:42:45 > 0:42:48Do not park on the pavement and watch out for children.
0:42:53 > 0:42:55If there's one thing I've learned today
0:42:55 > 0:42:58working with the civil enforcement officers and that's that they have
0:42:58 > 0:43:02a very, very tough job and as they say, "Someone's got to do it."
0:43:02 > 0:43:04Join us next time for more Dom On The Spot.
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