0:00:03 > 0:00:05Never before have so many on-the-spot fines been issued
0:00:05 > 0:00:07in Britain.
0:00:07 > 0:00:10We're going to be following the men and women who hand out
0:00:10 > 0:00:13over ?30 millions' worth of tickets every month...
0:00:13 > 0:00:16Oops! Round here, they're an absolute blight.
0:00:16 > 0:00:20I'm at 104 now. Wow! That is disgusting!
0:00:20 > 0:00:22Just walk away.
0:00:22 > 0:00:24..for behaviour that's downright dangerous...
0:00:24 > 0:00:27That was stupid for these sorts of conditions, wasn't it?
0:00:27 > 0:00:28..simply selfish...
0:00:28 > 0:00:30Look at the mess you've created in this street!
0:00:30 > 0:00:32How was that our fault? ..or just...
0:00:32 > 0:00:36What is he doing? ..well, plain silly.
0:00:36 > 0:00:38What a doughnut!
0:00:38 > 0:00:40We'll be revealing the cost of their bad behaviour...
0:00:40 > 0:00:45?100 fine. Pays ?260 fine. Ouch!
0:00:45 > 0:00:47..and how this could affect YOU!
0:00:47 > 0:00:50I'll give him a punch. Do you want to see me kick off?
0:00:50 > 0:00:53The police are on it. What the...? Sir!
0:00:53 > 0:00:55The parking wardens are on it.
0:00:55 > 0:00:57They should be thanking us for being here.
0:00:57 > 0:01:00And I'm on it. There's a 35mph limit here!
0:01:00 > 0:01:03I'm Dom Littlewood and I'm On The Spot.
0:01:06 > 0:01:10This time, bad memories could lead to more than just a fine.
0:01:10 > 0:01:12What I will say is I can't stand here all day.
0:01:12 > 0:01:16If you can't get it in 30 minutes I'm going to seize the vehicle.
0:01:16 > 0:01:18Things are getting tough for the litter police.
0:01:18 > 0:01:21Let me do my job here and then you start swinging punches.
0:01:21 > 0:01:22Listen, you're not doing your job.
0:01:22 > 0:01:25CHUCKLES GRR!
0:01:25 > 0:01:29And I'm on the spot with a parking patrol.
0:01:29 > 0:01:32Go away. I think YOU need to go away.
0:01:32 > 0:01:35I'm going away, cos you're rude.
0:01:38 > 0:01:41Let's head over to Wiltshire,
0:01:41 > 0:01:44where traffic cop Jay Clifton
0:01:44 > 0:01:47is heading west on a busy stretch of the M4.
0:01:49 > 0:01:52In his pursuit of a host of motoring offences,
0:01:52 > 0:01:56Jay can call on some state-of-the-art technology.
0:01:56 > 0:01:59The automatic number plate recognition links him to
0:01:59 > 0:02:03a range of vehicle databases which means Jay can spot who is legal,
0:02:03 > 0:02:08but anyone who isn't could be hit with a range of on-the-spot fines.
0:02:08 > 0:02:11Just had a vehicle go past the police car
0:02:11 > 0:02:14and it's activated the onboard APR camera.
0:02:14 > 0:02:17And with all that tech on board, Jay might just know more about
0:02:17 > 0:02:21your vehicle than you do, so what will this be?
0:02:21 > 0:02:23It's come up with a marker suggesting that the vehicle
0:02:23 > 0:02:27may not have insurance, so I've done a quick check on it and our
0:02:27 > 0:02:31systems are showing that it doesn't have any insurance.
0:02:33 > 0:02:37Possibly MOT expired and possibly even the tax has expired.
0:02:37 > 0:02:40So this could add up to a long list of finds.
0:02:40 > 0:02:42So what we're going to do,
0:02:42 > 0:02:44we're going to take it into the local services and do
0:02:44 > 0:02:48a full check of the vehicle to see what offences we've got.
0:02:48 > 0:02:51It may well be that the vehicle's been purchased today and
0:02:51 > 0:02:55they've actually re-insured it today so we don't automatically
0:02:55 > 0:02:58assume they definitely don't have insurance.
0:02:58 > 0:03:00We need to make some checks first.
0:03:00 > 0:03:02Driving without the right paperwork for your vehicle
0:03:02 > 0:03:05could be pretty costly.
0:03:05 > 0:03:08No MOT is a ?100 fine.
0:03:08 > 0:03:12No insurance means a ?300 fine and six points on your licence.
0:03:14 > 0:03:18Whilst no tax could mean a ?1,000 fine and, even worse,
0:03:18 > 0:03:21you could end up with your vehicle seized.
0:03:23 > 0:03:26The reason I've stopped you is, as you've come past me,
0:03:26 > 0:03:28my automatic number plate reader has read your number plate and it
0:03:28 > 0:03:30gives me some information about the vehicle.
0:03:30 > 0:03:33It's telling me that there's no insurance on the vehicle
0:03:33 > 0:03:35and it's also telling me that the MOT expired yesterday and it's also
0:03:35 > 0:03:38telling me there's no tax on the vehicle.
0:03:38 > 0:03:41There's no insurance? Yeah. How long have you owned the vehicle for, sir?
0:03:41 > 0:03:42Two and a half years.
0:03:42 > 0:03:45It turns out the occupants are a young couple who have just
0:03:45 > 0:03:46returned from holiday.
0:03:46 > 0:03:48Anything you can tell me about the tax or MOT?
0:03:48 > 0:03:52We have been in France the last three and a half months. Right.
0:03:52 > 0:03:54I was pretty certain I had tax.
0:03:54 > 0:03:57I know I paid for an insurance policy.
0:03:57 > 0:04:00I can get the documents on my e-mail. OK.
0:04:00 > 0:04:04I'm going to do some checks to double check on the MOT and on tax.
0:04:04 > 0:04:07In that time, do you want to have a quick look on your account
0:04:07 > 0:04:09to see if that payment's come out?
0:04:09 > 0:04:11You never know. If that payment's been stopped...
0:04:11 > 0:04:15If the databases and the insurance company confirms Jay's suspicion,
0:04:15 > 0:04:18this pair could be in line for some hefty penalties
0:04:18 > 0:04:22and possibly even have their van seized for no tax.
0:04:22 > 0:04:25Not a nice surprise when you've just come back from your holidays.
0:04:25 > 0:04:29I've gone on to a government website which any member of the
0:04:29 > 0:04:31public can access which tells us information about the vehicle
0:04:31 > 0:04:38and tax and MOT, and this is telling me that the MOT expired yesterday
0:04:38 > 0:04:41and the vehicle's been untaxed since 1st February,
0:04:41 > 0:04:43so got that to look at, as well.
0:04:44 > 0:04:47Jay has also got through to his insurance company
0:04:47 > 0:04:50and it's not looking good.
0:04:50 > 0:04:54It turns out the policy was cancelled two months ago.
0:04:54 > 0:04:57It's a hat-trick of missing paperwork.
0:04:57 > 0:05:00The issue that you've got here is this vehicle is now uninsured,
0:05:00 > 0:05:03unMOT'd and untaxed.
0:05:03 > 0:05:05It shouldn't be on a road.
0:05:05 > 0:05:06It has no tax and has no insurance,
0:05:06 > 0:05:10so it DEFINITELY shouldn't be on the road.
0:05:10 > 0:05:14So, what kind of damage are we looking at?
0:05:14 > 0:05:18They face a possible ?100 fine for no MOT.
0:05:18 > 0:05:23There's a ?300 and six points on the driver's licence for no insurance.
0:05:24 > 0:05:30And there could also be a hefty fine from the DVLA for no road tax,
0:05:30 > 0:05:33but what will Jay decide?
0:05:33 > 0:05:36You are going to get points and a fine, OK? No, no.
0:05:36 > 0:05:38There's no other way I can deal with this.
0:05:38 > 0:05:41I can put you in front of a court should you wish to contest it.
0:05:41 > 0:05:43However, if you're found guilty in a court,
0:05:43 > 0:05:45you're still looking at points and a fine. Of course.
0:05:45 > 0:05:47But then you're looking at court costs and everything else
0:05:47 > 0:05:49that goes on top of this.
0:05:49 > 0:05:52Oh, dear. Hope they've got some holiday money left.
0:05:52 > 0:05:56But all is not lost. Jay has got some room to manoeuvre.
0:05:56 > 0:06:02What you can do is pre-book an MOT test, so you could say,
0:06:02 > 0:06:04"I'm going to phone up a company..."
0:06:04 > 0:06:06wherever it is you're going to and say,
0:06:06 > 0:06:10"Can I get my vehicle in for MOT now, today, later on today?"
0:06:10 > 0:06:13And then the journey that you do from here to there is
0:06:13 > 0:06:17a lawful journey cos you're going to get it MOT'd. OK.
0:06:17 > 0:06:20Normally on these occasions we would seize the vehicle from you
0:06:20 > 0:06:24and you'd then have to go and get it back. Right, OK.
0:06:24 > 0:06:27We'll have a discussion about that. Come to the car.
0:06:27 > 0:06:30We need to fill out some paperwork.
0:06:30 > 0:06:34Jay has let the lack of MOT go as they were only one day over
0:06:34 > 0:06:37as long as they get it into a test centre today.
0:06:37 > 0:06:40But they could still be looking at having their van seized immediately.
0:06:40 > 0:06:42The rules are, with the Wiltshire Police, that when we get
0:06:42 > 0:06:45a vehicle that's uninsured, that we should have the vehicle
0:06:45 > 0:06:49seized to prevent any further driving of that vehicle.
0:06:49 > 0:06:52If she's sorting the insurance out now, I think what you need to do
0:06:52 > 0:06:57is get on to a garage now,
0:06:57 > 0:07:00while I'm filling out this documentation.
0:07:00 > 0:07:02Make a phone call.
0:07:02 > 0:07:04That gives you three hours 45 minutes before five o'clock
0:07:04 > 0:07:07in which to get to a garage and get this sorted out.
0:07:07 > 0:07:11So they've got a chance but time's against them.
0:07:11 > 0:07:15So we have to get the car insured, MOT'd and taxed.
0:07:15 > 0:07:19We can, he was explaining, get the car taxed after we've had it MOT'd.
0:07:19 > 0:07:23It's impossible to tax a vehicle without a valid MOT so we're
0:07:23 > 0:07:29going to take the car now to the nearest MOT centre I can find.
0:07:29 > 0:07:34MOT booked for 3.45 in Chippenham just down the road. In Chippenham?
0:07:34 > 0:07:35Yeah. OK, excellent. I'm happy with that.
0:07:35 > 0:07:39He's been very clear. He's been very good.
0:07:39 > 0:07:45It's, er...a good lesson to us to stay on top of all of the
0:07:45 > 0:07:48little things in life.
0:07:48 > 0:07:52They've managed to book an MOT but still haven't insured the van
0:07:52 > 0:07:55and Jay is running out of time and patience.
0:07:55 > 0:07:57What I will say is I can't stand here all day.
0:07:57 > 0:07:59If you can't get it done in 30 minutes I'm going to seize
0:07:59 > 0:08:02the vehicle. OK. Let's just do it.
0:08:02 > 0:08:05I've only given them 30 minutes because we have other things
0:08:05 > 0:08:09to do and we'll go from there, so we'll see what happens.
0:08:09 > 0:08:13He promised me it would come through straightaway, the e-mail.
0:08:13 > 0:08:16E-mails take time.
0:08:16 > 0:08:19Just before the 30-minute deadline...
0:08:20 > 0:08:22..the van is insured.
0:08:22 > 0:08:25Happy that your insurance is there now. That's done and dusted.
0:08:25 > 0:08:27You've got a pre-booked MOT test,
0:08:27 > 0:08:29so it's a straight line from here to there.
0:08:29 > 0:08:34As long as the vehicle is on its way to an MOT, then I'm happy with that.
0:08:34 > 0:08:36At the moment, we're going to issue six points and
0:08:36 > 0:08:41a ?300 fine for driving with no insurance.
0:08:41 > 0:08:43The forms are going to go in for the tax.
0:08:43 > 0:08:45The DVLA are well within their rights to put some very,
0:08:45 > 0:08:47very hefty fines on.
0:08:48 > 0:08:52Yeah, this could run into the thousands if I'm completely
0:08:52 > 0:08:54honest, but that's down to them.
0:08:54 > 0:08:58It's been a pretty expensive stop at the service station for this couple.
0:08:59 > 0:09:04No penalty for the MOT but ?300 and six points for the insurance.
0:09:05 > 0:09:08Plus up to ?1,000 for the tax.
0:09:08 > 0:09:11Right, we'll leave you to it. Have a better journey.
0:09:11 > 0:09:14No, thank you so much for your patience. No, no problem at all.
0:09:14 > 0:09:17Hugely appreciated. Please take care.
0:09:17 > 0:09:19(Oh, dear...)
0:09:19 > 0:09:22But, hey ho, at least the van hasn't been seized.
0:09:29 > 0:09:33It's time to head to Pendle in Lancashire and catch up with
0:09:33 > 0:09:35a no-nonsense sheriff of litter town!
0:09:37 > 0:09:41AKA Jon Yurek - environmental crime officer...
0:09:42 > 0:09:45..and a man on a mission...
0:09:45 > 0:09:47They all know who I am.
0:09:48 > 0:09:51They're all going to gang up on me.
0:09:52 > 0:09:55..to keep the streets of Pendle clean.
0:09:55 > 0:10:00Armed with the power to issue a ?75 fine for littering,
0:10:00 > 0:10:03Jon isn't always that popular with the public.
0:10:03 > 0:10:05But as a dedicated public servant,
0:10:05 > 0:10:08he's always got his eyes peeled for a spot of littering.
0:10:10 > 0:10:13Jon is patrolling his patch when he thinks he has spotted
0:10:13 > 0:10:18a woman dropping a cigarette butt and then entering the bookies.
0:10:18 > 0:10:21A woman's got a cigarette in her hand, so...
0:10:21 > 0:10:24If he can get a name and address for the culprit,
0:10:24 > 0:10:27then there could be a ?75 fine on the way.
0:10:27 > 0:10:29OK, Jon, that's your cue.
0:10:29 > 0:10:32From Pendle Borough Council. You see the cigarette outside?
0:10:32 > 0:10:35What did you do with your cigarette? Come outside with me.
0:10:37 > 0:10:39Before Jon can even issue the fine,
0:10:39 > 0:10:43he's got to break down the language barrier. You're Romanian?
0:10:43 > 0:10:47OK. Do you have your ID card on you, like a passport, any ID on you?
0:10:48 > 0:10:50I do not speak English.
0:10:50 > 0:10:53You're speaking good enough English right now, OK? That's fine.
0:10:53 > 0:10:56If I can, just round the corner here, get some details off you,
0:10:56 > 0:10:57OK, for littering.
0:10:57 > 0:10:59Come here. The reason I've stopped here today
0:10:59 > 0:11:01is because as you were stood here with a cigarette,
0:11:01 > 0:11:03you threw your cigarette on the floor,
0:11:03 > 0:11:06you stood in your cigarette and you went inside, OK?
0:11:06 > 0:11:08That's the offence of littering. Do you understand that?
0:11:08 > 0:11:09Yes?
0:11:09 > 0:11:11OK.
0:11:11 > 0:11:14For that reason, what I'm going to do is get some details off you,
0:11:14 > 0:11:16OK, so the council can write to you.
0:11:16 > 0:11:17OK?
0:11:18 > 0:11:20OK, madam.
0:11:20 > 0:11:21What is your name?
0:11:24 > 0:11:26I know you're saying you don't speak English,
0:11:26 > 0:11:27but you must know your name.
0:11:30 > 0:11:32Right, and you've got no ID on you?
0:11:33 > 0:11:37You're Romanian, you've got no ID? No passport, library card?
0:11:37 > 0:11:38INDISTINCT
0:11:40 > 0:11:42To make sure the message has got through,
0:11:42 > 0:11:45Jon tries to rope in a translator.
0:11:45 > 0:11:46Are you Romanian, sir?
0:11:46 > 0:11:48INDISTINCT
0:11:48 > 0:11:51OK, can you come here, mate? Can you come here? No, me not speak English.
0:11:51 > 0:11:55OK, fine, you don't speak English, OK. All right.
0:11:55 > 0:11:59Unfortunately for Jon, the council's decision to fine people
0:11:59 > 0:12:03for dropping fags isn't that popular with all the locals.
0:12:03 > 0:12:06You're a bully. Right... And I'll tell you you're a bully.
0:12:06 > 0:12:08Can you go away, please, sir? No, I won't go away.
0:12:08 > 0:12:10Hey, do you work for the council?
0:12:10 > 0:12:12I didn't say it. Well, I pay my... BLEEP
0:12:12 > 0:12:15Right, you can gang up on me, you can gang up on me all you like.
0:12:15 > 0:12:18It's a fag-butt showdown. Just walk away.
0:12:18 > 0:12:21All right. Can't do nowt if you just walk away. Just walk away.
0:12:21 > 0:12:22If she understands that, sir,
0:12:22 > 0:12:25then you've just implicated that she can speak English.
0:12:25 > 0:12:27She can walk away. Thank you very much, sir.
0:12:27 > 0:12:28She can walk away, can't she? All right, all right.
0:12:28 > 0:12:30Just walk away. What's your date of birth?
0:12:30 > 0:12:34All right, let me do my job here and then you can start swinging punches.
0:12:34 > 0:12:36The pressure from the locals is mounting.
0:12:36 > 0:12:38You're not doing your job.
0:12:38 > 0:12:40Let me do this and then you can start kicking off.
0:12:40 > 0:12:41No, you can't do your job...
0:12:41 > 0:12:42BLEEP
0:12:44 > 0:12:46So, is this going to be a fine?
0:12:47 > 0:12:49So, let's take a look at Jon's options.
0:12:49 > 0:12:53He could chalk this one up to experience, or he can keep
0:12:53 > 0:12:57trying to get this woman's details in order to issue that fine.
0:12:57 > 0:12:59You don't know your name and address,
0:12:59 > 0:13:02you don't know your date of birth, you don't know anything. Sorry.
0:13:02 > 0:13:04It's OK, don't worry about it.
0:13:04 > 0:13:07In the face of mounting hassle and a few language problems,
0:13:07 > 0:13:10Jon has decided he'll have to let this one go.
0:13:10 > 0:13:12No fine.
0:13:14 > 0:13:15JON LAUGHS
0:13:15 > 0:13:17GRR!
0:13:17 > 0:13:20Never mind, Jon. Some you win, some you lose.
0:13:22 > 0:13:24It's very frustrating. Erm...
0:13:24 > 0:13:29It's a multicultural country we live in now and you have...
0:13:29 > 0:13:33people who...can't speak English.
0:13:33 > 0:13:35I can't speak Romanian, you know,
0:13:35 > 0:13:38so it's very frustrating and I'm sure
0:13:38 > 0:13:41on a normal day, yeah,
0:13:41 > 0:13:43if I asked her her name and date of birth,
0:13:43 > 0:13:46she'd probably be able to write the lot of it, but today,
0:13:46 > 0:13:49she's forgotten, so it's just one of them things.
0:13:49 > 0:13:53But the Sheriff of Litter Town never gives up the trail.
0:13:55 > 0:13:59I'm starting to realise that when you're out on patrol,
0:13:59 > 0:14:02you never know where the next fine is coming from.
0:14:02 > 0:14:06Today, I'm out on Wiltshire's roads with traffic cop, Rich Hatch.
0:14:09 > 0:14:13We're heading to the town centre tracking a car that sounds suspect.
0:14:16 > 0:14:19This car is as noisy as they come,
0:14:19 > 0:14:22and it's a sign this motor vehicle might not be roadworthy -
0:14:22 > 0:14:26and there's a whole range of fines for that, depending on what's wrong.
0:14:28 > 0:14:32Right, there's one of these cars which I think most of us would class
0:14:32 > 0:14:34as quite annoying where it's been boy racing,
0:14:34 > 0:14:37it's been lowered, he's put wider arches on the front.
0:14:37 > 0:14:40Rich suspects he's also taken off his exhaust, cos it's got that
0:14:40 > 0:14:43stupid sound which drives us all mad when we're trying to lie in bed
0:14:43 > 0:14:46in the morning and you get one of them going past.
0:14:46 > 0:14:50Who knows? He's having a word with him right now, there could be a whole load of problems.
0:14:50 > 0:14:53I wonder if there's an on-the-spot fine for having an annoying car.
0:14:53 > 0:14:55That exhaust has been, that was loud.
0:14:55 > 0:14:57When you came past us, it was blatantly obvious, all right? Yes.
0:14:57 > 0:15:00That's the first thing that's attracted attention to you.
0:15:00 > 0:15:02The fact that it's lowered, a lot of these cars that are lowered
0:15:02 > 0:15:05have not been done properly, not been done even anywhere near properly.
0:15:05 > 0:15:08The noisy exhaust is just the start.
0:15:08 > 0:15:11I've got a feeling PC Hatch could be about to discover
0:15:11 > 0:15:13a whole heap of problems.
0:15:13 > 0:15:14Who lowered it, did you say?
0:15:14 > 0:15:17I lowered it, and then sold the car... Yeah?
0:15:17 > 0:15:20..and the guy that I sold it to has then...
0:15:20 > 0:15:21readjusted it.
0:15:21 > 0:15:24How has it been lowered? Are you a qualified mechanic?
0:15:24 > 0:15:25No. My mate is.
0:15:25 > 0:15:27Your mate's a qualified mechanic? Right. Yeah.
0:15:27 > 0:15:31As Rich Hatch scrutinises this... DOM CLEARS HIS THROAT
0:15:31 > 0:15:34..hot hatch, other problems start to emerge.
0:15:34 > 0:15:38Split gaiter on there. OK? I can see the oil coming down from there,
0:15:38 > 0:15:42and it's been doing that for a very long time. When was it last MOT'd?
0:15:42 > 0:15:44In about...October.
0:15:44 > 0:15:46October? What year? Last year. Oh, right, OK.
0:15:46 > 0:15:49And once it gets to the point where it's got no lubricant in it,
0:15:49 > 0:15:51what's going to happen? It's going to go bang.
0:15:51 > 0:15:54It's going to shatter and you're going to end up with a car with no drive shaft on one side
0:15:54 > 0:15:57and you're going to go flying off the road into the nearest tree.
0:15:57 > 0:16:00It would appear to me that the anti-roll bar's been taken out...
0:16:00 > 0:16:02which is a construction-and-use offence.
0:16:02 > 0:16:04Well, I didn't know about that.
0:16:04 > 0:16:06And you're not the only one, matey,
0:16:06 > 0:16:10but it basically means a fine for an illegal modification
0:16:10 > 0:16:11to your car.
0:16:11 > 0:16:15The penalties for construction- and-use offences are quite varied,
0:16:15 > 0:16:18but you could be find anything up to ?2,500
0:16:18 > 0:16:21and get three penalty points on your licence,
0:16:21 > 0:16:23not to mention a possible driving ban.
0:16:23 > 0:16:27And if it keeps going like this, he might be walking home tonight.
0:16:27 > 0:16:30How many times have you been pulled over? Erm...
0:16:32 > 0:16:35I think this is probably the third or fourth time
0:16:35 > 0:16:36since buying the car back.
0:16:36 > 0:16:39All because of the modifications?
0:16:39 > 0:16:42Yeah, a lot of the time it's to check modifications are declared.
0:16:42 > 0:16:45Would you not rather just take the mods off
0:16:45 > 0:16:47or get a car that hasn't been modified?
0:16:47 > 0:16:49But where's the fun in that?
0:16:49 > 0:16:51Where's the fun in standing on a cold, wet evening,
0:16:51 > 0:16:53getting pulled over by the police because your car's been modded?
0:16:53 > 0:16:56Yeah, but at the end of the day, it's a hobby.
0:16:56 > 0:16:59Why's it so noisy? Is there something wrong with the exhaust?
0:16:59 > 0:17:00The bag box fell over on the way here.
0:17:00 > 0:17:04OK, so that's not a mod... That's... ..something fell off, yeah. ..that's a problem.
0:17:06 > 0:17:07He's racking them up.
0:17:07 > 0:17:10That sounds like it could be another on-the-spot fine.
0:17:10 > 0:17:12What else is Rich going to find?
0:17:12 > 0:17:15All right, so you've lowered it. I have lowered it on
0:17:15 > 0:17:17height-adjustable coilovers
0:17:17 > 0:17:20cos it's very rare to find one in this colour.
0:17:20 > 0:17:23Green. Yeah. It's quite a rare colour so...
0:17:23 > 0:17:26I reckon this guy likes getting pulled over by the police.
0:17:26 > 0:17:28Gives him a chance to talk about his hobby.
0:17:28 > 0:17:31..A donor car to swap the panels over.
0:17:31 > 0:17:34If, for any reason, this officer says this car can't be driven
0:17:34 > 0:17:37away tonight because he's unhappy with the condition of it,
0:17:37 > 0:17:38how would you feel about that?
0:17:38 > 0:17:40I'd be in a little bit of a pickle
0:17:40 > 0:17:42cos, like, getting home would be an issue.
0:17:43 > 0:17:48But, at the end of the day, he's the one that's qualified not me.
0:17:48 > 0:17:50Good point and very noble of you.
0:17:50 > 0:17:52Let's take a look at the facts.
0:17:53 > 0:17:55One missing exhaust.
0:17:55 > 0:17:58A CV gaiter split - if you know what that is -
0:17:58 > 0:18:02with potential drive-shaft failure imminent
0:18:02 > 0:18:05and a possible missing anti-roll bar.
0:18:05 > 0:18:08So, what's the verdict after all those discoveries?
0:18:08 > 0:18:12Lowering a car is all very good, but lowering of cars was designed
0:18:12 > 0:18:15for race cars and tracks and stuff like that and not for road use.
0:18:15 > 0:18:18All it does is make it incredibly uncomfortable and really
0:18:18 > 0:18:20useless to drive on a road, all right?
0:18:21 > 0:18:23But, the thing that is wrong,
0:18:23 > 0:18:26is the drive shaft is leaking and that's...
0:18:26 > 0:18:28I've just had a look in the book.
0:18:28 > 0:18:30That is NOT an immediate prohibition.
0:18:30 > 0:18:32It's a delayed prohibition, all right?
0:18:32 > 0:18:36However, it is one that's going to invoke me dealing with you for
0:18:36 > 0:18:40something and that is the silencer's not fitted, all right.
0:18:40 > 0:18:43I appreciate your story about hitting a rabbit and everything else
0:18:43 > 0:18:45but it's stone-cold in the back of the car.
0:18:45 > 0:18:47I can believe you or not believe you, but either way,
0:18:47 > 0:18:50it's there, all right? So, it's not fitted. OK?
0:18:50 > 0:18:53So there's an offence which I will be dealing with by way of a fixed penalty notice.
0:18:53 > 0:18:56On that notice... Is that points, as well?
0:18:56 > 0:18:58No, no points, just a fine, all right?
0:18:58 > 0:19:00That's a ?50 fine for the exhaust pipe
0:19:00 > 0:19:04and a good ticking off for everything else.
0:19:04 > 0:19:05That's some good news, some bad news.
0:19:05 > 0:19:08Your car's not going to have a prohibition order put on it.
0:19:08 > 0:19:10So you are going to be able to drive it away but you are going to receive
0:19:10 > 0:19:12a fine for not having that exhaust on.
0:19:12 > 0:19:17Yeah. It's something that... It's not roadworthy.
0:19:19 > 0:19:21I haven't really got an argument for it.
0:19:30 > 0:19:34Now, did you know, close to 5,000,000 parking tickets are dished
0:19:34 > 0:19:36out to London's drivers every year.
0:19:36 > 0:19:39But if you want to challenge that ticket,
0:19:39 > 0:19:40then this is the place to come.
0:19:40 > 0:19:42The appeals process has been fair
0:19:42 > 0:19:44because I got a chance to have my say.
0:19:44 > 0:19:48Lambeth Council had a chance to have their say and here we are at
0:19:48 > 0:19:52an independent adjudicator to prove that I wasn't in the wrong.
0:19:52 > 0:19:55This is London's Chancery Exchange where the capital's
0:19:55 > 0:19:58environment and traffic adjudications are heard.
0:19:58 > 0:20:00Now, amongst the most persuasive excuses,
0:20:00 > 0:20:04I imagine having a pregnant woman in the car is one of the best.
0:20:04 > 0:20:08At least that is what minicab driver Mario Boston is hoping.
0:20:08 > 0:20:10He pulled over somewhere he shouldn't have
0:20:10 > 0:20:13when his pregnant wife began to feel unwell.
0:20:13 > 0:20:17Caught on camera, he now faces a fine of ?130.
0:20:17 > 0:20:20The laws, they're not sometimes with the reality.
0:20:21 > 0:20:25And there was just that maybe difference between
0:20:25 > 0:20:27feeling ill and emergency.
0:20:27 > 0:20:29Maybe emergency just when you're close to die.
0:20:31 > 0:20:34He's come with his family to argue his case.
0:20:37 > 0:20:38KNOCK ON THE DOOR Come in.
0:20:40 > 0:20:44Thank you. Hello, come in, sir. Hello, madam, have a seat.
0:20:45 > 0:20:48Now, is it just me or could bringing a cute kid
0:20:48 > 0:20:51into the hearing help swing things in your favour?
0:20:52 > 0:20:57I think it might be better if your wife took your child outside.
0:21:00 > 0:21:01Maybe not.
0:21:01 > 0:21:05It looks like Mario's secret weapon might have unnerved Caroline.
0:21:07 > 0:21:11We're here regarding an appeal that you've lodged against a decision
0:21:11 > 0:21:13of the enforcement authority of the London Borough of Brent. Yes.
0:21:13 > 0:21:19And they alleged that on 7th July and it's dated back to 2014...
0:21:19 > 0:21:23They said that your vehicle was seen parked with wheels on the footway. Yes.
0:21:23 > 0:21:27And they say that parking on the footway is not permitted.
0:21:27 > 0:21:29And they say it's not permitted at any time
0:21:29 > 0:21:31and they're right about that.
0:21:31 > 0:21:33Footway parking is prohibited.
0:21:33 > 0:21:37You're not allowed to park on the footway in London or Greater London.
0:21:37 > 0:21:40Mario feels like he didn't have much choice.
0:21:40 > 0:21:44But let's have a look at the facts.
0:21:44 > 0:21:46He pulled his car up onto the pavement
0:21:46 > 0:21:48because his pregnant wife was being sick.
0:21:49 > 0:21:52He then left the car there for ten minutes while she went to get
0:21:52 > 0:21:54some fresh air.
0:21:54 > 0:21:59And by not paying the fine immediately, he now owes ?130.
0:21:59 > 0:22:02100% I'm wrong. I parked in the footpath.
0:22:02 > 0:22:06But they never consider someone was ill.
0:22:06 > 0:22:08But is a wife with bad morning sickness
0:22:08 > 0:22:12enough of a reason for Caroline to let him off?
0:22:12 > 0:22:15When it comes to an appeal, you have to satisfy me
0:22:15 > 0:22:19that essentially a medical emergency arose.
0:22:20 > 0:22:21A medical emergency,
0:22:21 > 0:22:25the level that you would have to reach is such
0:22:25 > 0:22:27that the prohibition on footway
0:22:27 > 0:22:31parking was cancelled because it was an emergency.
0:22:31 > 0:22:34It's not looking good, Mario.
0:22:34 > 0:22:36And from what you've told me,
0:22:36 > 0:22:38you haven't reached that level.
0:22:39 > 0:22:41When they cancel tickets,
0:22:41 > 0:22:44it would be for a medical emergency rather than for the
0:22:44 > 0:22:48level of illness that you have recounted to them.
0:22:48 > 0:22:50So, what's it going to be?
0:22:50 > 0:22:51So, at this stage,
0:22:51 > 0:22:55the penalty is the full penalty amount which is ?130.
0:22:57 > 0:23:00Oh, dear. Fine upheld.
0:23:00 > 0:23:02?130.
0:23:02 > 0:23:04That's not what he was hoping to hear.
0:23:04 > 0:23:06I quite understand why you're here.
0:23:07 > 0:23:09And, obviously, when your wife was unwell,
0:23:09 > 0:23:13you felt anxious and you just wanted to make sure that she was safe.
0:23:13 > 0:23:17Having said that, you're not entitled to drive on the footway.
0:23:17 > 0:23:19You can't park in that way.
0:23:19 > 0:23:22I understand that your wife was unwell but as the council
0:23:22 > 0:23:25has explained to you, and they're right in what they say,
0:23:25 > 0:23:29unless it's a real medical emergency,
0:23:29 > 0:23:30the parking restrictions apply.
0:23:30 > 0:23:32So the reasons that you've put
0:23:32 > 0:23:35forward, whilst I understand them and accept that they are truthful
0:23:35 > 0:23:40and honest, they don't mean that you don't have to pay the penalty.
0:23:40 > 0:23:42You haven't got a ground of appeal.
0:23:42 > 0:23:46Bad luck, Mario. I hope the family don't take it too hard.
0:23:46 > 0:23:47BABY CRIES
0:23:47 > 0:23:50It doesn't look like she's too pleased with the news.
0:23:51 > 0:23:54I have to pay now ?130.
0:23:54 > 0:23:57Completely, it's not fair because pregnant woman,
0:23:57 > 0:23:59when you feel ill, when you start vomiting
0:23:59 > 0:24:01when she was just vomiting once,
0:24:01 > 0:24:04next bag, next bag, two, three times.
0:24:04 > 0:24:07In five, ten minutes, and so that's...
0:24:07 > 0:24:08That... That's it.
0:24:13 > 0:24:16In the UK, local authorities dealt
0:24:16 > 0:24:19with about a million cases of fly-tipping
0:24:19 > 0:24:21in the year leading up to 2015.
0:24:21 > 0:24:24Now, two thirds of that was household waste,
0:24:24 > 0:24:29and it cost the local authorities about ?50 million to clear it up.
0:24:29 > 0:24:33Now, think about it - that's nearly ?1 million a week.
0:24:33 > 0:24:37Well, I think we'd all agree, fly-tippers deserve a hefty fine.
0:24:38 > 0:24:43Fly-tipping happens near me all the time because I live next to a park.
0:24:43 > 0:24:47There's always bin-bag rubbishes, wheelie bins...
0:24:47 > 0:24:49One was set on fire last week.
0:24:49 > 0:24:51From a taxpayer's point of view,
0:24:51 > 0:24:54it's an expense that should be cracked down on,
0:24:54 > 0:24:58and so those fly-tippers are causing the public to waste money,
0:24:58 > 0:25:01you know, where it could be spent on other services -
0:25:01 > 0:25:05caring for the old, Social Services, caring for children...
0:25:05 > 0:25:08It makes me very angry to see it because there's no need for it.
0:25:11 > 0:25:13In Cardiff, they've got a plan to deal with
0:25:13 > 0:25:15the horrors of fly-tipping.
0:25:15 > 0:25:18Now, I don't know if you've ever been to the Welsh capital.
0:25:18 > 0:25:21Well, I have, and it's a beautiful place.
0:25:21 > 0:25:22You've got Cardiff Castle,
0:25:22 > 0:25:24the Millennium Stadium,
0:25:24 > 0:25:25Cardiff Bay...
0:25:25 > 0:25:28Impressive, isn't it?
0:25:28 > 0:25:31But there's one city tour that I doubt you will have been on
0:25:31 > 0:25:34and that's the Cardiff Fly-tipping Tour,
0:25:34 > 0:25:40courtesy of waste enforcement officers Steph and Dan.
0:25:41 > 0:25:44I'm going to wear everything out, and then I'm going to de-layer
0:25:44 > 0:25:46as the day goes on.
0:25:46 > 0:25:50It's better to have and not need than need and not have. OK?
0:25:50 > 0:25:51So, you just remember that.
0:25:51 > 0:25:54That is the wisest thing I've ever heard you say.
0:25:54 > 0:25:56Yeah, well, I'm a wise man.
0:25:56 > 0:25:59Now, Steph and Dan aren't just sightseeing.
0:25:59 > 0:26:02They're after evidence that will help them take offenders to court
0:26:02 > 0:26:06and fine them up to ?50,000.
0:26:06 > 0:26:10So, it all aboard for a tour of the city's fly-tipping hot spots.
0:26:10 > 0:26:12We'll be visiting industrial estates...
0:26:12 > 0:26:16They just pull up in their vans, dump it on the road and drive off.
0:26:16 > 0:26:19You could get a court summons for this.
0:26:19 > 0:26:21And then, then there's the student districts...
0:26:21 > 0:26:27When they move out, they will leave PlayStations, laptops - everything.
0:26:27 > 0:26:29It's ?100 for that.
0:26:29 > 0:26:32We'll visit beauty spots on the edge of town...
0:26:32 > 0:26:34They'll set fire to the waste.
0:26:34 > 0:26:36They'll burn any evidence stuff.
0:26:36 > 0:26:39That could be another court summons.
0:26:39 > 0:26:42And the city's more secluded back lanes...
0:26:42 > 0:26:44"No fly-tipping." Didn't it tip you off?
0:26:44 > 0:26:46The police have put that sign there...
0:26:46 > 0:26:49Uh-oh, someone ignored that sign,
0:26:49 > 0:26:53and, yes, that could be another court summons.
0:26:53 > 0:26:55It's a tour that's never without surprises.
0:26:57 > 0:27:00But, as you can see, it's just, literally, right across the road.
0:27:00 > 0:27:01The yard there...
0:27:01 > 0:27:04The man who owns that yard will clear off the road for us,
0:27:04 > 0:27:05sometimes, Steph.
0:27:05 > 0:27:10They just pull up in their vans, dump it on the road,
0:27:10 > 0:27:13and drive off and just leave it, blocking all the access.
0:27:13 > 0:27:16Obviously, it's a massive operation to clear all of it.
0:27:18 > 0:27:22But Dan and Steph are always on the lookout for a souvenir
0:27:22 > 0:27:23from their fly-tipping tours -
0:27:23 > 0:27:27a souvenir in the form of evidence that could lead to a fine.
0:27:27 > 0:27:31I'm just looking for some evidence. It looks to me like it's come...
0:27:31 > 0:27:33It's, like, some sort of, like, garden clearance.
0:27:33 > 0:27:35There are some kids' toys in here.
0:27:35 > 0:27:38I'm just seeing in the bags if there's any address on there
0:27:38 > 0:27:41or anything, so I'm just going to search it on the back of the van.
0:27:41 > 0:27:45We'll get a crew down here now to come and clear it all.
0:27:45 > 0:27:49I've searched it all. There's nothing. No evidence.
0:27:49 > 0:27:52OK. I'll get them around here to clear it up now.
0:27:52 > 0:27:55Sadly, there's nothing to take home from this particular dump.
0:27:55 > 0:27:58A clearance team will be out to shift the rubbish -
0:27:58 > 0:28:00at taxpayers' expense, of course.
0:28:00 > 0:28:05In... In man-hours and machine and tipping costs,
0:28:05 > 0:28:08it's probably close to about ?1,000, I'd imagine.
0:28:08 > 0:28:11For Dan and Steph, it's back on board the tour bus.
0:28:14 > 0:28:17It's amazing some of the places they have to visit.
0:28:17 > 0:28:20We've even had fly-tipping in the cemetery.
0:28:20 > 0:28:23They've gone in there in the night and they've, you know...
0:28:23 > 0:28:25It's been, like, a truck like ours and it's been full,
0:28:25 > 0:28:26like three and a half, four tonnes.
0:28:26 > 0:28:28It's just completely disrespectful.
0:28:28 > 0:28:31They're getting chased out of there by the skeletons.
0:28:31 > 0:28:34And it's a tour that is rounded off by a visit to what looks like
0:28:34 > 0:28:36a pop-up carpet showroom,
0:28:36 > 0:28:40and the hunt for more evidence.
0:28:40 > 0:28:43So, we've got some...some kitchen units by the looks of it.
0:28:43 > 0:28:46More building material blocks...
0:28:46 > 0:28:51Somebody's, obviously, had new carpets and everything fitted.
0:28:51 > 0:28:52A bit dated, these ones.
0:28:52 > 0:28:56And then we've got another tonne bag over here,
0:28:56 > 0:29:00which, you know, they've just filled up with their waste,
0:29:00 > 0:29:04and they've just tipped it off on the back of the van.
0:29:04 > 0:29:08I've got a feeling that this pile could be a bit more promising.
0:29:08 > 0:29:12Erm, there's a parcel letter here jammed under all these...
0:29:12 > 0:29:14on this kitchen unit.
0:29:14 > 0:29:17One priority is taking photos. CAMERA SHUTTER CLICKS
0:29:17 > 0:29:18Go on.
0:29:19 > 0:29:22Can you lift it up?
0:29:22 > 0:29:25And Dan's eagle eyes have spotted a bit of possible proof.
0:29:30 > 0:29:32Yeah.
0:29:32 > 0:29:33Good?
0:29:33 > 0:29:37We've found some evidence - a name and address.
0:29:37 > 0:29:39And another one here. It's inside here, as well.
0:29:39 > 0:29:42We'll send them a letter, again,
0:29:42 > 0:29:45to get in contact with the council over a fly-tipping issue.
0:29:45 > 0:29:48A failure for them to get in contact with us,
0:29:48 > 0:29:52and we can get the police to go to the property
0:29:52 > 0:29:53to bring them in for us.
0:29:53 > 0:29:55If Steph and Dan can make this stick,
0:29:55 > 0:29:59then there could be up to a ?50,000 fine for fly-tipping
0:29:59 > 0:30:02on the way for whoever created this pretty pile.
0:30:02 > 0:30:04Hi, Council Tax. It's Dan from Enforcement.
0:30:04 > 0:30:08Hiya, can you check if a person is still living at a property
0:30:08 > 0:30:09for me, please?
0:30:09 > 0:30:12And a name attached to this address -
0:30:12 > 0:30:16could this carpet criminal be looking at a fine?
0:30:16 > 0:30:18Who is the landlord now, then?
0:30:19 > 0:30:21Yeah, the owner.
0:30:21 > 0:30:25Dan can check the council tax register to see who is the owner
0:30:25 > 0:30:27of the property on the address label.
0:30:27 > 0:30:29OK, thank you very much. Cheers, bye.
0:30:29 > 0:30:33So, it's probably that the waste that was dumped there,
0:30:33 > 0:30:36the carpets and that, were probably from the old tenant.
0:30:36 > 0:30:39Now the new tenants have moved in, they'll have refurbished the house
0:30:39 > 0:30:41and they probably would have paid somebody to
0:30:41 > 0:30:43get rid of all the rubbish for them.
0:30:43 > 0:30:47We'll print off a letter for them to get in contact with us.
0:30:47 > 0:30:50They should phone us, then, within the next two to three days,
0:30:50 > 0:30:53and we'll arrange for a date for an interview for them to come down.
0:30:55 > 0:30:58Let's have a look at what Dan has brought home
0:30:58 > 0:31:00from his fly-tipping tour.
0:31:00 > 0:31:04A pile of old flooring,
0:31:04 > 0:31:07an address buried in the rubbish,
0:31:07 > 0:31:10and a name attached to this address.
0:31:10 > 0:31:13Could this carpet criminal be looking at a fine?
0:31:13 > 0:31:16If it's him who's actually dumped...tipped it,
0:31:16 > 0:31:17then we'll prosecute him.
0:31:17 > 0:31:23If the prosecution sticks, it could be anything up to a ?50,000 fine.
0:31:24 > 0:31:27Official Government enclosed letter responses -
0:31:27 > 0:31:29that kind of scares them.
0:31:29 > 0:31:33Again, one in Welsh and one in English,
0:31:33 > 0:31:35and our letter's ready to go and hopefully they'll get in contact
0:31:35 > 0:31:39with us in a couple of days' time.
0:31:39 > 0:31:41Well, hopefully that's one fly-tipper
0:31:41 > 0:31:43who'll be brought to justice.
0:31:46 > 0:31:49I'm back on the beat with the Wiltshire police force.
0:31:49 > 0:31:53I'm on the spot with PC Jay Clifton.
0:31:53 > 0:31:56We're on the M4, on the tail of a white van man.
0:32:00 > 0:32:02Oh, white... Which one now?
0:32:02 > 0:32:03The white van.
0:32:05 > 0:32:10I'm pretty sure his light cluster is hanging off and he looks overweight.
0:32:11 > 0:32:13You don't miss a trick, you, do you?
0:32:13 > 0:32:16I like to think I can keep an eye on it.
0:32:16 > 0:32:18'And, as we get closer,
0:32:18 > 0:32:21'it's pretty obvious that this van's got a problem.'
0:32:22 > 0:32:26Cor! I can see that light hanging off now, on the near side.
0:32:26 > 0:32:27Yeah, there we go.
0:32:27 > 0:32:30I thought I saw something bouncing around.
0:32:30 > 0:32:32'There's a fine for broken lights,
0:32:32 > 0:32:35'so this driver could be in line for a ?50 penalty.'
0:32:35 > 0:32:37That's ridiculous, to try and get away with
0:32:37 > 0:32:40a light like that, isn't it? Yeah. It's hanging on by a wire.
0:32:40 > 0:32:41In fact, if that falls off now,
0:32:41 > 0:32:43it's going to come through your windscreen, isn't it?
0:32:43 > 0:32:45It will certainly bounce on the windscreen, but it could...
0:32:45 > 0:32:48For someone else, that could be enough to make them...
0:32:48 > 0:32:51swerve. Swerve, yeah.
0:32:51 > 0:32:53'With Jay turning on his lights to make himself known,
0:32:53 > 0:32:56'there's a chance that this could be a fine.'
0:32:56 > 0:32:58I'll put on the "follow me" sign.
0:33:00 > 0:33:01It's a bit funny how,
0:33:01 > 0:33:04when you've got the message flashing up on the back screen,
0:33:04 > 0:33:07everyone's going past you at a sensible speed now, all of a sudden.
0:33:07 > 0:33:08Yeah. Oh, yeah, yeah.
0:33:08 > 0:33:12'Jay's told the van driver to follow him to a vehicle testing station.'
0:33:12 > 0:33:16It's a really good place for us to have this. It's so useful.
0:33:16 > 0:33:19We can bring any sized vehicle in here safely.
0:33:19 > 0:33:22We can work on it safely. We can weigh the vehicle.
0:33:22 > 0:33:25And have a good look around it without risking your life. Exactly.
0:33:25 > 0:33:27It's very, very good. Plus, it's got a lavvy.
0:33:27 > 0:33:30That must help when you're out on the road all day. Oh, yes!
0:33:38 > 0:33:40Any surprise he got pulled?
0:33:42 > 0:33:44'With the van's backside in such a state...'
0:33:44 > 0:33:45Indicate right.
0:33:45 > 0:33:47Indicate left.
0:33:47 > 0:33:49'..Jay does a full health check to see if the rest
0:33:49 > 0:33:50'is in good working order.'
0:33:50 > 0:33:52Footbrake.
0:33:52 > 0:33:54Handbrake... Oh, brake.
0:33:54 > 0:33:56Take your foot off the brake.
0:33:56 > 0:33:58Can you turn your lights on for me?
0:33:58 > 0:34:00Can you turn your fog light on for me?
0:34:00 > 0:34:01Yeah, that's fine.
0:34:01 > 0:34:04The rest of your lights are fine.
0:34:04 > 0:34:07Have you had a look at why we stopped you?
0:34:07 > 0:34:09The van driver doesn't want to be on camera,
0:34:09 > 0:34:12but he told me that he knew the light was loose
0:34:12 > 0:34:13because he'd knocked it with his tailgate.
0:34:13 > 0:34:16But he didn't realise it was hanging off.
0:34:16 > 0:34:17At the moment,
0:34:17 > 0:34:20we're missing indicators, we're missing reverse lights.
0:34:20 > 0:34:22Missing brake lights, we're missing normal lights.
0:34:22 > 0:34:25You need to get that fixed immediately.
0:34:26 > 0:34:27But there's a problem.
0:34:27 > 0:34:30The driver's got another hour's travelling to do,
0:34:30 > 0:34:32and Jay isn't happy with him carrying on.
0:34:32 > 0:34:35To have him drive all the way up to where he wants to go,
0:34:35 > 0:34:36that's just far too dangerous.
0:34:36 > 0:34:39And, as you've pointed out, all it takes is for that to flick off
0:34:39 > 0:34:41and to go into someone else's windscreen,
0:34:41 > 0:34:44and that would cause them to swerve, and that could cause a collision.
0:34:44 > 0:34:45And so, we need to stop that.
0:34:45 > 0:34:47So I'm going to go and get it sorted out. OK.
0:34:47 > 0:34:49In some ways, you've got to feel a bit sorry for the driver.
0:34:49 > 0:34:51Because what he said there,
0:34:51 > 0:34:53he dropped the tailgate down, it ripped the lights off.
0:34:53 > 0:34:56It was out of his control and it's just happened.
0:34:56 > 0:34:59Now he's got a whole load of inconvenience.
0:35:00 > 0:35:04Sometimes you sort of feel, "That was tough,
0:35:04 > 0:35:06"but would you want to be behind that?"
0:35:06 > 0:35:08But is the driver about to get an on-the-spot fine?
0:35:08 > 0:35:10Let's take stock.
0:35:11 > 0:35:13The van was clocked on the motorway
0:35:13 > 0:35:16with its rear light flapping dangerously in the wind.
0:35:16 > 0:35:18The driver knew it was loose,
0:35:18 > 0:35:21but claims he didn't know it was hanging off.
0:35:21 > 0:35:23But will Jay give him the benefit of the doubt
0:35:23 > 0:35:25and let him off with a warning?
0:35:25 > 0:35:27So, this is only going to be a ?50 fine,
0:35:27 > 0:35:30which is failing to maintain obligatory lamps.
0:35:30 > 0:35:31Maybe not.
0:35:31 > 0:35:32Right, no points?
0:35:32 > 0:35:35No points, it's just a monetary fine.
0:35:35 > 0:35:37No, it's a fine.
0:35:37 > 0:35:39And he can't drive the van until the light's repaired.
0:35:39 > 0:35:44Which means that driver has now got to wait probably two to three hours.
0:35:44 > 0:35:46There's going to be a huge expense and bill for somebody
0:35:46 > 0:35:51at the end of it, all for the sake of that light hanging off.
0:35:51 > 0:35:54It could have been sorted out so much easier.
0:35:54 > 0:35:56And cheaper.
0:35:56 > 0:35:57Sadly, for this driver,
0:35:57 > 0:36:00there's a long wait ahead for the tow truck.
0:36:01 > 0:36:03But it's another good day for Jay,
0:36:03 > 0:36:05making the roads of Wiltshire a safer place.
0:36:08 > 0:36:12Now, if there's one job where someone's going to really get it in the neck,
0:36:12 > 0:36:13it's being a traffic warden.
0:36:13 > 0:36:15And I've got to say, rather them than me.
0:36:15 > 0:36:18But I think what we're failing to realise is what they're doing
0:36:18 > 0:36:20is actually for our benefit,
0:36:20 > 0:36:21and for our safety.
0:36:23 > 0:36:26Today I'm in Havering, north-east London.
0:36:28 > 0:36:32I'm on the spot with long-suffering parking officer Kam.
0:36:32 > 0:36:35Kam has just issued this moped a ticket
0:36:35 > 0:36:36for being parked on the pavement.
0:36:36 > 0:36:40That's a ?130 on-the-spot fine.
0:36:40 > 0:36:41What this guy done wrong?
0:36:41 > 0:36:43He's on the footway path.
0:36:43 > 0:36:45Uh-oh, hang on.
0:36:45 > 0:36:47The owner's just rocked up and he's not a happy chappie.
0:36:47 > 0:36:49I literally just walked in there two seconds ago,
0:36:49 > 0:36:51and come back out here. BLEEP
0:36:51 > 0:36:54He's on there. He's there! He ain't got a ticket.
0:36:54 > 0:36:56You see this path?
0:36:56 > 0:36:57This poor guy's just come back.
0:36:57 > 0:37:00He's parked his bike on the pavement, he shouldn't have done.
0:37:00 > 0:37:02He's obviously not very happy about the ticket.
0:37:02 > 0:37:03At the moment, he's just arguing his case.
0:37:03 > 0:37:06I'll see if I can have a chat with him in a second.
0:37:06 > 0:37:07He doesn't look very happy.
0:37:07 > 0:37:10I literally just walked into where I work and you've given me...
0:37:10 > 0:37:12If you come here every day... 130 quid?!
0:37:12 > 0:37:14Well, it will be half that if you pay it within 14 days.
0:37:14 > 0:37:16I'm not paying this. There you go. RIPPING
0:37:16 > 0:37:18That's fine, that's not a problem.
0:37:18 > 0:37:22Looks like this guy's decided he's not going to accept the fine.
0:37:22 > 0:37:25At the moment, it's a ?65 discounted fine.
0:37:25 > 0:37:28But if he chucks it away, then he won't be able to pay promptly,
0:37:28 > 0:37:30and could end up facing a double whammy of ?130.
0:37:30 > 0:37:31It's a lot of money.
0:37:31 > 0:37:34Obviously, it's 65 if you pay it earlier than that, of course.
0:37:34 > 0:37:37You've got two weeks to do that and you do have the right to appeal it.
0:37:37 > 0:37:39You've ripped up and thrown it on the floor,
0:37:39 > 0:37:40you might be better off picking it up.
0:37:40 > 0:37:43I know it's the heat of the moment, but you're probably better off
0:37:43 > 0:37:45having it and then work out what you're going to do.
0:37:45 > 0:37:47I'm only giving you a bit of advice.
0:37:47 > 0:37:49All right, I understand. Where's it gone? It's blown away.
0:37:49 > 0:37:52I don't know where it... That's the packet. It's over there.
0:37:52 > 0:37:53It's worth picking up, mate.
0:37:55 > 0:37:57I'm definitely not paying it.
0:37:57 > 0:38:00Sensible lad. He'll probably be glad of that in the end.
0:38:00 > 0:38:01BLEEP
0:38:01 > 0:38:04For every ten tickets you issue,
0:38:04 > 0:38:08how many people that you meet from those ten will have a go at you?
0:38:08 > 0:38:10The majority of the time,
0:38:10 > 0:38:13all of the ones that do come back will have a go at you.
0:38:13 > 0:38:15Or at least nine out of ten of them.
0:38:15 > 0:38:18One might be a bit more calm and understanding about what we've done.
0:38:18 > 0:38:23So your job is just a job of aggravation, moans, groans, abuse?
0:38:23 > 0:38:26A whole load of nasty things said. Yeah.
0:38:26 > 0:38:29I'm not surprised you carry around paracetamols in your pocket.
0:38:29 > 0:38:32I think I'd be having them with every coffee break I had!
0:38:34 > 0:38:35Can I just say to anybody out there,
0:38:35 > 0:38:37don't tear your ticket up and throw it on the floor
0:38:37 > 0:38:38because you can't appeal it,
0:38:38 > 0:38:41and you can't pay it when you decide that you've got to pay it. Yeah.
0:38:41 > 0:38:44It's very hard, isn't it? It's a lot more of a long process.
0:38:44 > 0:38:45It's pointless!
0:38:45 > 0:38:48Right, come on, then.
0:38:48 > 0:38:50Havering is a bustling London borough,
0:38:50 > 0:38:52full of local shops and market traders.
0:38:52 > 0:38:54That means parking is at a premium
0:38:54 > 0:38:58and people will use any available space.
0:38:58 > 0:39:00Kam's been tipped off by a member of the public
0:39:00 > 0:39:03about a car parked in a loading spot.
0:39:03 > 0:39:05She's already given it a warning,
0:39:05 > 0:39:08but about an hour later it's still there, and no-one's loading.
0:39:08 > 0:39:10This car here was parked here about...hour,
0:39:10 > 0:39:13hour and half ago, something like that.
0:39:13 > 0:39:16And, obviously, Kam had a quick word with them. They said they're just unloading.
0:39:16 > 0:39:19It appears what they might have done is just left the boot open
0:39:19 > 0:39:20and think they can get away with it,
0:39:20 > 0:39:23cos it's still there and no-one seems to be loading or unloading.
0:39:23 > 0:39:25She said he's just picking up a box.
0:39:25 > 0:39:26They've just got a ticket. No second chance!
0:39:28 > 0:39:30This isn't looking good for the driver.
0:39:30 > 0:39:32The driver's come back now anyway.
0:39:32 > 0:39:34Let me just...
0:39:34 > 0:39:37Let's take a look at the facts of this parking problem.
0:39:37 > 0:39:40He's been parked outside his shop for so long
0:39:40 > 0:39:44that a member of the public even called the council to complain.
0:39:44 > 0:39:47This could be a ?130 instant fine.
0:39:47 > 0:39:49Loading is like ten, 20 minutes.
0:39:50 > 0:39:52Not for like an hour, two hours. No problem, darling.
0:39:52 > 0:39:55And you can't deny it because the vehicle was videoed.
0:39:56 > 0:39:59Kam must be feeling very lenient today indeed.
0:39:59 > 0:40:01She gives him another friendly warning.
0:40:01 > 0:40:03You do know you've just got off
0:40:03 > 0:40:04there with a second warning of the day.
0:40:04 > 0:40:06I think you're very lucky.
0:40:06 > 0:40:09Can I explain something now? Yeah.
0:40:09 > 0:40:11There's nowhere for me to unload or load here.
0:40:11 > 0:40:13I've got no back.
0:40:13 > 0:40:16I can't come with a helicopter and drop it off at the top of the roof.
0:40:16 > 0:40:18I've got come round with the car.
0:40:18 > 0:40:20Or van, whatever you've got. Yeah.
0:40:20 > 0:40:22So we've got no chance of parking anywhere.
0:40:22 > 0:40:25What do you think of traffic wardens around here? No.
0:40:25 > 0:40:26They don't give no-one a chance.
0:40:26 > 0:40:28Have you ever been rude to them?
0:40:28 > 0:40:30Have I ever been rude? KAM: Yeah, plenty of times.
0:40:30 > 0:40:32Have I been...? You don't even know me!
0:40:32 > 0:40:34I don't even know you.
0:40:34 > 0:40:36She's telling me... I don't even know you.
0:40:36 > 0:40:38For starters, you are in the wrong here, not me.
0:40:38 > 0:40:40You are in the wrong here, not me.
0:40:40 > 0:40:42No, I'm not in the wrong.
0:40:42 > 0:40:43You're being rude to me.
0:40:43 > 0:40:46Your vehicle was filmed. I'm not being rude, I'm trying to talk.
0:40:46 > 0:40:49You just said it then. Did you hear? I'm trying to talk to you.
0:40:49 > 0:40:50Did you hear what she just said?
0:40:50 > 0:40:52I've got to be honest... Go away.
0:40:52 > 0:40:55No, I think YOU need to go away. I'm going away because you're rude.
0:40:57 > 0:40:59Your ticket will come through the post, boss.
0:40:59 > 0:41:01I'll give you a wave!
0:41:01 > 0:41:04It will come through in the post. You're so rude. You've been warned.
0:41:04 > 0:41:06You're rude, that's all you are.
0:41:06 > 0:41:08That's all you're good for!
0:41:09 > 0:41:11I'll give you another wave.
0:41:11 > 0:41:12'Not a happy chappie.'
0:41:12 > 0:41:14Ouch.
0:41:14 > 0:41:17'But it looks like the driver's outburst was a step too far.'
0:41:17 > 0:41:19What's happening now, Kam? He's getting a ticket.
0:41:19 > 0:41:22I'm going to put him down as a VDA. It'll come through the post.
0:41:22 > 0:41:24What's VDA? That warning didn't do nothing.
0:41:24 > 0:41:26What's a VDA? A VDA is vehicle's driven off.
0:41:26 > 0:41:28So what they'll do, they'll just send it through the post.
0:41:28 > 0:41:31That argy-bargy tipped Kam over the edge,
0:41:31 > 0:41:35and he's been issued with a ?130 on-the-spot fine.
0:41:35 > 0:41:37You're wound up, aren't you? I am wound up now. Yeah.
0:41:37 > 0:41:39I'm just doing my job.
0:41:39 > 0:41:42I have no desire of coming here and moving you on.
0:41:42 > 0:41:46I've been called because somebody has complained about it.
0:41:46 > 0:41:48A member of the public might have complained,
0:41:48 > 0:41:52but a quick word with another shopkeeper reveals a lot of sympathy
0:41:52 > 0:41:53for the guy who just got the ticket.
0:41:53 > 0:41:55I'm just going to chat to the guys from the shop.
0:41:55 > 0:41:58Mohammed, you just witnessed that ticket being issued.
0:41:58 > 0:41:59How do you feel about that?
0:41:59 > 0:42:02I don't feel right about that, simply because myself,
0:42:02 > 0:42:03quite a few of us, the businesses,
0:42:03 > 0:42:06we've all got season tickets in a council car park.
0:42:06 > 0:42:08We'll only come and bring our car out here
0:42:08 > 0:42:11if we need to load something or unload something.
0:42:11 > 0:42:15Like, sometimes I have to take boxes, I haven't got enough space in the bins.
0:42:15 > 0:42:16I will come and leave my car here.
0:42:16 > 0:42:18While collecting from the back -
0:42:18 > 0:42:21because there's no access to the back - I'll get a ticket.
0:42:21 > 0:42:22That guy was not loading.
0:42:22 > 0:42:25Cos then he wouldn't be there two hours with nothing in his vehicle.
0:42:25 > 0:42:27So, you're wound up.
0:42:27 > 0:42:29You're still wound up now, I can tell. Mm-hm.
0:42:29 > 0:42:31How long until you calm down and become old Kam?
0:42:31 > 0:42:35Luckily, this incident has happened literally on the way to base.
0:42:35 > 0:42:37I'm going to be going back for a lunch hour anyway
0:42:37 > 0:42:41and that'll give me time to sort of calm down, gather my thoughts.
0:42:41 > 0:42:43And then by the time I come back on street,
0:42:43 > 0:42:45hopefully I will have calmed down.
0:42:45 > 0:42:47You'll be the old Kam. Yes. Not angry Kam.
0:42:47 > 0:42:49No, I don't like being angry Kam.
0:42:49 > 0:42:51Come on. We'll get you a cup of tea.
0:42:51 > 0:42:54I think you need a sugar in that, don't you? Yeah!
0:42:54 > 0:42:55That's all for today.
0:42:55 > 0:42:58Join me next time when I'll be out with the men and women
0:42:58 > 0:43:00who issue Britain's on-the-spot fines.
0:43:31 > 0:43:34Has anyone got eyes on Lane?
0:43:34 > 0:43:36What's going to happen to me now?
0:43:36 > 0:43:38Please!
0:43:38 > 0:43:39Move!
0:43:41 > 0:43:44I'm here to help people.
0:43:44 > 0:43:46All new Our Girl.